CLUB LOUNGE EVENT GUIDE & INFORMATION PACK 2019 - TENNIS AT THE FEVER-TREE CHAMPIONSHIPS
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TENNIS AT THE
FEVER-TREE CHAMPIONSHIPS
CLUB LOUNGE
EVENT GUIDE &
General Use - Landscape
Positive
INFORMATION
PACK 2019
EVENTS: 020 8843 7700
SALES: 020 8843 7699
enquiries@keithprowse.co.uk
keithprowse.co.uk/queens
WELCOME TO THE
FEVER-TREE CHAMPIONSHIPS
We are delighted to welcome you to our exclusive
Hospitality Village at The Queen’s Club.
The exceptional grass courts and participation We hope that you find this guide useful - It
of the top players in men’s tennis combine to should answer many if not all of the questions
provide an unrivalled and exclusive hospitality you or your guests may have. Individual
experience at which to entertain. documentation, including passes, will be with
you approximately two weeks before the event.
The Fever-Tree Championships is an ATP 500
sanctioned tournament, meaning it attracts We are sure that you will have a wonderful time
many of the world’s top players each year. with us and look forward to welcoming you on
your chosen day.
Andy Vinsen
Managing Director
CONTENTS
01 Welcome & Contents
02 Sample Itineraries
03 Sample Menu
04 Venue Map & FAQs
05 FAQs
06 Venue Map & Walking Route
07 Contact Information
01
SAMPLE ITINERARY
MONDAY 17 JUNE - SATURDAY 22 JUNE FINALS DAY SUNDAY 23 JUNE
10.30 AM Hospitality facilities open 11:00AM Hospitality facilities open
Tea and coffee is served Tea and coffee is served
Complimentary bar opens Complimentary bar opens
(Saturday hospitality opens at 11.00am
earliest)
11:30AM Lunch is served (options differ in each
11:30AM Lunch is served (options differ in each facility), followed by coffee
facility), followed by coffee
1:30PM Play is scheduled on Centre Court*
12:00PM Play is scheduled on Centre Court*
(Saturday play begins at 1:00pm)
3:45 - Afternoon tea
5:00PM
3:45 - Afternoon tea
5:00PM 7:30PM Bar closes (or when play ends - whichever
is earliest)
7:30PM Bar closes (or when play ends - whichever
is earliest) 8:00PM** Hospitality area closes and guests depart
(or 30 minutes after play - whichever is
8:00PM** Hospitality area closes and guests depart earliest)
(or 30 minutes after play - whichever is
Please note timings will vary between Facilities and are approximate, subject to change.
*Start times on Centre Court are variable but will not be earlier than 12.00pm between Monday and Friday,
1.00pm on Saturday and 1. 30pm on Sunday. Changes to start times will be advertised on the of ficial
Tournament website and the Keith Prowse website the day before.
**Facility will close at 8pm or 30 minutes af ter play finishes on Centre Court, whichever is earliest.
02
CLUB LOUNGE SAMPLE MENU
CANAPÉS Pink pickled quail’s eggs with poppy & sesame seed crunch &
tarragon cream (v)
Chicken, basil & prosciutto roulade with a lemon rocket pesto
Chilli pickled watermelon spoons (v)
Scorched mackerel & cucumber pickle
Rosemary & parmesan shortbread with whipped Ragstone goats
cheese (v)
AMUSE BOUCHE Watercress & wasabi pea soup, served with crème fraiche & pink
peppercorns (v)
FIRST COURSE Cornish crab, pickled pear, confit of lemon & fennel salad
MAIN COURSE Blackened brown sugar sirloin of beef with caramelised onion &
parsley salad
DESSERT Passionfruit cheesecake bar with spiced pineapple
CHEESE & CHOCOLATE Selection of cheeses with crackers & membrillo
Handmade chocolates
Please note that the above is a sample menu and is subject to change
03EAST
ROOF GARDEN BOXES
LOVE FIFTEEN
ROOF GARDEN
CLUB LOUNGE
REAL TENNIS
PREMIUM SECTION
THE FEVER-TREE CHAMPIONSHIPS
VENUE MAP AND FAQS
WHEN WILL I RECEIVE MY DOCUMENTATION?
We are excited to announce that we will be issuing e-tickets for each hospitality guest at the
Fever-Tree Championships 2019. Detailed instructions of how to download the e-tickets will be
emailed to the booker.
DO E-TICKETS NEED TO BE PRINTED?
No, e-tickets can be scanned directly from a mobile phone.
WHAT DO I NEED TO BRING TO ACCESS THE FEVER-TREE CHAMPIONSHIPS?
Your e-ticket will gain you access to the grounds and hospitality area. When you arrive at the
hospitality reception you will be issued with a wristband, which will mean you can move freely in the
hospitality area.
DO YOU SEND COURT TICKETS OUT IN THE POST?
No, we issue all court tickets out on the day. As you will appreciate, these are valuable items that
cannot be replaced, so we keep them safe for you until you need them. They are issued during lunch.
CAN YOU ENSURE THAT MY TICKET SEATS WILL BE TOGETHER?
We endeavour to seat all guests together.
CAN I ORDER A SPECIAL DIETARY MEAL FOR MY GUEST(S)?
The booker can add a guest’s dietary requirements via My Account. Any allergies, severe intolerances
or kosher requests need to be made no later than one week before the event. We always do our
best to accommodate all dietary requirements, but requests made less than 5 days before the event
cannot be guaranteed.
04THE FEVER-TREE CHAMPIONSHIPS
FAQS
HOW DO I TRAVEL TO THE QUEEN’S CLUB?
Barons Court Station (Piccadilly and District Lines) is a four minute walk from: The Queen’s Club, W14
9EQ. West Brompton Overground station is approximately a 15 minute walk from Queens Club. West
Kensington Station (District Line) is a 2 minute walk from The Queen’s Club. Please note Clubhouse
guests for The President’s Room, Real Tennis & Dedans must enter via Palliser Road entrance only
and South Pavilion guests for Club Lounge, Roof Garden and Love Fifteen must enter via Perham
Road entrance only. Please refer to page 6 for a map of the site.
IS THERE CAR PARKING?
Due to widespread parking restrictions, visitors are strongly advised to use public transport to travel
to the Fever-Tree Championships. Check your route in advance to ensure you leave enough time to
travel on the day.
WHAT IS THE DRESS CODE?
In the President’s Room we recommend that gentlemen wear suits with ties, or blazers with ties,
and ladies, day dress or trouser suit. For all other areas we suggest smart/casual; no ripped jeans or
trainers. As the Fever-Tree Championships is an outdoor event you are advised to dress appropriately
for the elements.
WHERE IS THE BEST PLACE TO MEET GUESTS?
The best place to meet your guests is at your table in the hospitality suite. Our hostesses will escort
you and your guests to your table when you arrive.
AM I ALLOWED TO LEAVE THE QUEEN’S CLUB AND ALLOW A COLLEAGUE TO REPLACE ME IN
THE AFTERNOON?
Unfortunately not, tickets are non-transferable.
CAN I BRING BAGS?
No bags larger than 40cm x 30cm x 30cm will be permitted into the grounds. Each person is
permitted to bring a maximum of one bag per person and one small item per person (no larger than
20cm x 15cm x 15cm).
ACCESSIBILITY
The majority of our facilities are accessible, with the exception of the Real Tennis Museum and Real
Tennis Dedans (which do not offer step-free access).
• Love Fifteen is located on the ground floor of the hospitality village and is fully accessible.
• Roof Garden is located on the first floor of the hospitality village and is fully accessible via a lift.
• Club Lounge is located on the first floor of the hospitality village and is fully accessible via a lift.
• The President’s Room is located on the second floor of the Clubhouse and is accessible via a
service lift, which is in use throughout the event.
For a more comfortable experience, guests with limited mobility are recommended to book
hospitality in Love Fifteen, Roof Garden or Club Lounge.
We also offer accessible courtside seats, available on request and subject to availability. Please
request more information at time of booking.
05FEVER-TREE CHAMPIONSHIPS MAP AND WALKING ROUTE
Please note that the Club Lounge is only accessible via entry through the Perham Road entrance
NO ENTRY FOR LOVE FIFTEEN,
ROOF GARDEN OR CLUB
R ROAD
LOUNGE GUESTS
A D
AGH RO FEVER-TREE CHAMPIONSHIPS
COMER
MAP AND KEY
E
PALLIS
BARONS
COURT
STATION 1. LOVE FIFTEEN (G. FLOOR)
2. ROOF GARDEN (LVL 1)
3. CLUB LOUNGE (LVL1)
PAVILION
4. THE PRESIDENT’S ROOM
COURT 1
NORTH 5. THE REAL TENNIS MUSEUM
N
PAVILIO AND DEDANS
OAD
FACILITY ACCES ROUTE
i COURT 1 COURT 2
AINES R
NORTH STAND
GLEDST
(STANDARD SEATING)
N
THE
PRESIDENT’S NORTH
4 PREMIUM
EAST STAND BOXES
ROOM
(SECOND FLOOR)
EAST PREMIUM
(STANDARD SEATING)
EAST STAND
PAVILION
TERRACE
THE REAL
TENNIS MUSEUM 5 PARCTICE COURTS WEST
AND DEDANS KENSINGTON
(GROUND FLOOR) SOUTH HOSPITALITY
PREMIUM STATION
RECEPTION
(SOUTH PAVILION)
SOUTH STAND ACE
(STANDARD SEATING) TERR
VEL 1
LE
CE
TERRA VIP
CTION
1
LEVEL
DEN COLLE
F GAR CE
2 ROOLEVEL 1
NTRAN
ALITY E
B LO1UN
GE HOSPIT HAM ROAD
3 CLULE VEL PER
FIFTE EN
1 LOVOE
UND FL
OOR
GR
06THANK YOU We look forward to welcoming you to the Fever-Tree Championships 2019. We hope that this guide has been useful to you. Should you have any further questions at this stage, please do not hesitate to call. EVENTS: 020 8843 7700 SALES: 020 8843 7699 enquiries@keithprowse.co.uk keithprowse.co.uk/queens
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