Clarity 510 Corded Telephone with Caller ID - C510 Owners Manual
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C510 Owners Manual E
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Clarity® 510
Corded Telephone with Caller ID
Featuring Clarity® PowerTM Technology
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STable Of Contents Safety Instructions.....................................................................................................................3 Getting Started...........................................................................................................................6 Clarity 510 Features.......................................................................................................................6 Connecting Your Telephone ..........................................................................................................8 Choosing a Location ......................................................................................................................8 Desktop Installation .......................................................................................................................9 Wall Mounting Instructions........................................................................................................10 Setup Menu ....................................................................................................................................11 Operating Your Telephone ...................................................................................................13 Features...........................................................................................................................................13 Caller ID and PhoneBook Operations ....................................................................................17 Operations of Caller ID..............................................................................................................18 Voice Mail and Message Waiting Operations .........................................................................21 Call Waiting ....................................................................................................................................22 PhoneBook Operations...............................................................................................................22 Making and Receiving Calls ........................................................................................................24 Trouble Shooting......................................................................................................................26 FCC Requirements and Regulations..............................................................................28 Warranty and Service ...........................................................................................................31
Important Safety Instructions E
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When using your telephone equipment, injury may result if the telephone I
basic safety precautions should always falls. S
be followed to reduce the risk of fire, 18. Do not cover the slots and H
electric shock and injury to persons openings on this telephone.This
including the following: telephone should never be placed
11. Read and understand all near or over a radiator or heat
instructions. register.This telephone should
not be placed in a built-in
12. Follow all warnings and instruc-tions
installation unless proper
marked on the telephone.
ventilation is provided.
13. Do not use this telephone near a
19. Operate this telephone using the
bathtub, wash basin, kitchen sink
electrical voltage as stated on the
or laundry tub, in a wet basement,
base unit or the owner’s manual.
near a swimming pool or any
If you are not sure of the voltage
where else there is water.
in your home, consult your dealer
14. Avoid using a telephone (other or local power company.
than a cordless type) during
10. Do not place anything on the
a storm.There may be a
power cord. Install the telephone
remote risk of electrical shock
where no one will step or trip on
from lightning.
the cord.
15. Do not use the telephone to
11. Do not overload wall outlets or
report a gas leak in the vicinity of
extension cords as this can
the leak.
increase the risk of fire or
16. Unplug this telephone from the electrical shock.
wall outlets before cleaning. Do
12. Never push any objects through
not use liquid cleaners or aerosol
the slots in the telephone.They
cleaners on the telephone. Use
a damp cloth for cleaning. can touch dangerous voltage
points or short out parts that
17. Place this telephone on a stable could result in a risk of fire or
surface. Serious damage and/or electrical shock. Never spill
3Important Safety Instructions
liquid of any kind on the technician to restore the
telephone. telephone to normal operation.
13. To reduce the risk of electrical E. If the telephone has been
shock, do not take this phone dropped or the case has been
apart. Opening or removing damaged.
covers may expose you to
dangerous voltages or other risks. F. If the telephone exhibits a
Incorrect reassembly can cause distinct change in performance.
electric shock when the appliance 15. Never install telephone wiring
is subsequently used. during a lightning storm.
14. Unplug this product from the wall 16. Never install telephone jacks in
outlet and refer servicing to the wet locations unless the jack is
manufacturer under the following specifically designed for
conditions: wet locations.
17. Never touch uninsulated tele-
A. When the power supply cord or
phone wires or terminals unless
plug is frayed or damaged.
the telephone line has been
B. If liquid has been spilled into disconnected at the network
the product. interface.
C. If the telephone has been 18. Use caution when installing or
exposed to rain or water. modifying telephone lines.
D. If the telephone does not oper
ate normally by following the
operating instructions. Adjust
only those controls that are cov-
ered by the operating instruc-
tions. Improper
adjustment may require SAVE THESE INSTRUCTIONS
extensive work by a qualified
4Important Safety Instructions E
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The following items are included as part Canadian maintenance facility designated I
of the CS-03 Requirements.The stan- by the supplier. Any repairs or alter- S
dard connecting arrangement code for ations made by the user to this equip- H
the equipment is CA11A.This product ment, or equipment malfunctions, may
meets the applicable Industry Canada give the telecommunications company
technical specifications. cause to request the user disconnect
the equipment. Users should ensure for
NOTICE:The Canadian Department of their own protection that the electrical
Communications label identifies certified ground connections of the power utility,
equipment.This certification means that telephone lines and internal metallic
the equipment meets certain telecom- water pipe system, if present, are con-
munications network protective opera- nected together.This precaution may be
tional and safety requirements.The particularly important in rural areas.
Department does not guarantee that Caution: Users should not attempt to
the equipment will operate to the user’s make such connections themselves, but
satisfaction. Before installing this equip- should contact the appropriate electric
ment, users should ensure that it is per- inspection authority, or electrician, as
missible to be connected to the facilities appropriate.The Ringer Equivalent
of the local telecommunications compa- Number is an indication of the maxi-
ny.The equipment must also be installed mum number of terminals allowed to be
using an acceptable method of connec- connected to a telephone interface. The
tion. In some cases, the company’s inside termination on an interface may consist
wiring associated with a single line indi- of any combination of devices subject
vidual service may be extended by only to the requirement that the sum of
means of a certified connector assembly the Ringer Equivalent Number of all the
(telephone extension cord).The cus- devices not exceed five.
tomer should be aware that compliance
with the above conditions may not pre-
vent degradation of service in some sit-
uations. Repairs to certified equipment SAVE THESE INSTRUCTIONS
should be made by an authorized
5Getting Started
21 22 23
CLARITY 510 FEATURES
AND CONTROLS CLARITY POWER
ON/OFF
BOOST
ON/OFF
TONE/PULSE
1. Hook Switch
2. Handset Knob
3. LCD Screen
4. ENTER/Message Waiting
1 2 4 5 3 6 7 8
Indicator
5. MODE/New Call Indicator
6. UP/DOWN Scroll
7. PROGRAM (PROG)
8. DELETE (DEL) 9
9. Emergency Speed Dial
10. BOOST 10
11. Clarity ® Power™ Control Dial
11
12. Numeric Dial Pad
13. FLASH
14. REDIAL 24 13
15. HOLD/Hold Indicator 14
25
16. HEADSET/Headset Indicator
15
17. RINGER VOLUME UP/DOWN
18. RINGER STYLE 16
19. RINGER OFF/ON
20. NITELITE OFF/LO/HI
21. CLARITY POWER ON/OFF 26 12
22. BOOST ON/OFF
23. TONE/PULSE Setting 17 18 19 20
24. Neckloop Jack
25. Headset Jack
26. Handset Cord Jack
Bottom of Unit
6Getting Started E
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1. Telephone Line Cord Jack I
2. Power In Jack S
3. Mounting Bracket
H
4. Quick Reference Guide
12 VDC
500 mA
1
LINE
3
4 2
7Getting Started
CONNECTING YOUR CHOOSING A LOCATION
TELEPHONE
• The Clarity 510 requires a modu-
1. Carefully remove your telephone lar phone jack and a standard 120
from its box. If there is any visible Volt outlet for operation.
damage, do not attempt to oper- • The unit should be located in an
ate this equipment. Return it to area where it is easy to see the
the place of purchase. visual display and lighted ringer.
• Choose a location that is out of
2. Check to be sure that you have all the way of normal activities.
items that come with your Clarity • The unit can be used as a desk
510 telephone.You should have top phone or wall mount phone.
a HANDSET, BASE UNIT, AC
ADAPTER, MOUNTING BRACKET, CAUTION: Always connect the
HANDSET LINE CORD (COILED), AC adapter to the phone before
TELEPHONE LINE CORD (FLAT) you connect it to the AC power.
and a OWNERS MANUAL. When you finish, disconnect the
If at any time you have questions AC power before you disconnect it
about your Clarity 510 OWNER’S from the telephone.
MANUAL please contact
1-866-525-2748.
8Getting Started E
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DESK MOUNT 4. Plug one end of the modular I
INSTRUCTIONS coiled handset cord into the hand S
set. Plug the other end into the
H
Follow these instructions to place the jack marked HANDSET located on
phone on a desk or table top using the the lower left side of the telephone.
supplied bracket. Place the handset in the cradle.
1. Plug one end of the long flat tele- 5. Set the TONE/PULSE switch
phone line cord into the jack located on the back of the base to
marked TEL LINE located on the correct dialing mode. Please
back of the telephone. Route the check with your local telephone
cord through the narrow groove company if uncertain of the type
and plug the other end into the of service.
telephone wall jack. 6. Adjust the LCD display to desired
2. Insert the plug of the AC adapter viewing angle.
into the jack marked 12 VDC locat- Warning: Use only the power adapter
ed on the back of the base unit. provided with this telephone. Use of any
Route the cord through the narrow other adapter may damage the product
groove and plug the other end into and result in injury.
an electrical outlet.
3. Place the mounting bracket on the
telephone with the wide end of the
mounting bracket towards the top
of the telephone. Insert the
mounting bracket’s lower tabs into
the base’s lower tab slots.
Depress the tabs located at the
top of the mounting bracket and
insert them into the upper tab
slots. Release the tabs to lock
the mounting bracket into place.
9Getting Started
WALL MOUNTING 4. Pull up on handset knob and turn so
INSTRUCTIONS that the knob extends out.This will
hold the handset in the place when
The phone unit may be mounted on a the phone is wall mounted.
standard wall plate. 5. Plug the flat telephone line cord
The mounting bracket will mount on into the wall plate jack, then align
the telephone with the wide end of the the mounting bracket’s keyhole
bracket towards the bottom of the slots with the wall plate studs and
phone. slide the base of the phone down-
ward to secure it on the wall.
1. Plug one end of the flat telephone
line cord into the jack marked TEL 6. Plug the AC adapter into an
LINE located on the back of the electrical outlet.
telephone. 7. Set the TONE/PULSE switch located
2. Insert the plug of the AC adapter on the back of the base to correct
into the jack marked 12 VDC dialing mode. Please check with
located on the back of the base unit. your local telephone company if
uncertain of the type of service.
3. Place the mounting bracket on the
telephone with the wide end of the 8. Plug one end of the coiled handset
mounting bracket towards the bot- cord into the bottom of the handset.
tom of the phone.With the back of Plug the other end of the handset
the unit facing up insert the sup- into the modular jack marked
plied mounting bracket’s upper HANDSET located on the left side of
tabs into the base’s upper tab the phone. Place receiver in the
slots. Depress the tabs located at cradle.
the bottom of the mounting brack-
et and insert the tabs into the
lower tab slots. Release the tabs
to lock the mounting bracket into
place.
10Getting Started E
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SETUP MENU Setup Menu Operations I
The Clarity 510 automatically enters the Pressing the ENTER or MODE button S
Setup mode when powered up or if the will exit the Setup Menu at any point H
MODE key is pressed for more than during this process. Press the UP or
three (3) seconds.To exit the Setup DOWN arrows to move between
Menu press MODE. option screens. It is necessary to press
the UP or DOWN arrow to move to
Setup Menu Factory Presets the next screen and save the informa-
Language: Spanish-English tion stored.
Default-English
SELECT LANGUAGE (toggle)
Message Waiting ON/OFF:
Default-ON This telephone offers English and
Spanish languages for your convenience.
Visual Ringer OFF/ON: Press the 1 key to select English or the
Default-ON 2 key to select Spanish. Press the
Voice Mail Number: DOWN ARROW to save information
Default-Empty and advance to the next menu
Easy Mode ON/OFF: selection.
Default-OFF MESSAGE WAITING (toggle)
Long Distance Access Code: Will indicate a message is waiting if acti-
Default-1 vated. Select ON or OFF. Press the
Area Code 1 and 2: DOWN ARROW to save information
Default-Empty and advance to next menu selection.
LCD Contrast 1-5:
Default-Level 3 VISUAL RINGER (toggle)
Allows you to turn the Visual Ringer
(flashing keypad) ON or OFF. Press the
DOWN ARROW to save information
and advance to next menu.
11Getting Started
VOICE MAIL NUMBER ENTER AREA CODE 1 and 2
Allows you to store an access number Allows you to enter up to two (2) area
for quick message retrieval. Enter the codes that can be used to amend num-
digits of the access number. Press the bers stored in the Caller ID Memory
DOWN ARROW to save information allowing the number to be dialed from
and move to the next menu selection. the memory. In the Setup Menu the left
most dash will flash. Enter 3 digit code.
EASY MODE (toggle) Press DOWN ARROW to save informa-
EASY mode allows the phone opera- tion and advance to next menu selec-
tions to be simplified. By enabling easy tion.
mode, the PhoneBook and Caller ID
memory functions are disabled. Select LCD CONTRAST
ON or OFF. Press the DOWN ARROW Press the 1,2,3,4 or 5 key to select level
to save information and advance to next of contrast. Selected level will flash.
menu selection. Press DOWN ARROW to save informa-
tion and advance to the next menu
ENTER LDS CODE (Long Distance selection.
Access Code)
Allows you to enter a long distance
access code, such as one (1), that can be
added to numbers stored in the Caller
ID Memory so that the number can be
dialed from the memory. In the Setup
Menu, a dash will flash to enter a digit.
Enter the one (1) digit access code.
Press the DOWN ARROW to save
information and advance to the next
menu selection.
12Operating Your Telephone E
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FEATURES BOOST button will reset automatically I
every time the phone is hung up for at S
Clarity® Power™ Technology least 5 seconds (if Boost switch is in
H
With the Clarity Power feature the high OFF position – see BOOST ON/OFF
frequency sounds are amplified more switch description below).This is done
than the low frequency sounds so that to protect users of the phone who may
words are not just louder, but clearer not need the powerful amplification of
and easier to understand. the Clarity 510.
The BOOST button will light RED to
Clarity Power ON/OFF Switch indicate the boost function is active.
With the Clarity Power feature ON, the Warning: Volume may be at a high
high frequency sounds are amplified level.To protect hearing, lower the
more than the low frequency sounds Clarity Power Control before using
(Clarity Power).The Clarity Power is the phone.
introduced automatically with volume
increase. Clarity Power OFF provides Clarity Power Control Dial
no frequency shaping, but simply delivers
the loudest output possible. The CLARITY POWER Dial controls
the level of volume the handset and
Clarity Power BOOST Button headset receive, both in Boost or non-
Boost modes.The volume dial provides
The Clarity 510 has a BOOST button up to 15 dB of volume before the
that controls the loudness of the receiv- CLARITY POWER button is activated.
er. Once the BOOST button is pressed, Once the CLARITY POWER button is
an extra level of amplification is added pressed, the Clarity 510 will provide up
over the entire range of the Volume to 30dB of gain.
Control.The default state of this button
is determined by the Boost switch (back BOOST ON/OFF Switch
of base of unit, see below). During a call,
the CLARITY POWER button can tog- The BOOST switch will determine the
gle the Clarity Power function on or off default state of the BOOST button. If
according to the user’s needs.The the switch is in ON position, the
BOOST button will illuminate, and the
13Operating Your Telephone
Boost function will be by default ON – Ringer Style
every time a call starts, the Boost func- Six (6) different styles of ring
tion is active.The Boost function will cadence or speed are available.
default to ON every time the phone Several of the styles are low
hangs up, regardless of the previous frequency making the sound easier
state of the button.When the switch is to hear.To select the ringer settings
in OFF position, the Boost function is by press the RINGER STYLE button.
default OFF every time a call starts, the The style of ring will sound
button will not illuminate, and the Boost automatically for approximately
function will reset to OFF every time two (2) seconds.
the phone hangs up. During a call, the
BOOST function can be toggled Ringer Off/On
ON or OFF using the BOOST button, The switch turns the ringer ON or
regardless of the state of the BOOST OFF. If the ringer is turned “OFF”
switch. and the Visual Ringer is enabled,
the dial pad will flash and the LCD
Ringer Controls will flash “RINGER OFF”.
The Clarity t features an extra loud
WARNING: RINGER VOLUME IS
ringer that can be tailored to the users
VERY LOUD AND CAN DAMAGE
needs.
YOUR HEARING. NEVER PUT YOUR
EAR CLOSE TO THE RINGER.
Ringer Volume
Can be set to one of eight (8)
positions by pressing the RINGER
VOLUME UP or DOWN switch
located on the right side of the
telephone.The ringer settings can
be checked without making the RINGER VOLUME RINGER STYLE RINGER
ringer sound by pressing and OFF/ON
holding the BOOST button for three
(3) seconds.The current ringer
settings will be displayed on the LCD.
14Operating Your Telephone E
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Visual Ringer All the backlight keypad functions are I
With the DC power source attached, valid in either position of the nitelite S
the backlit keypad will flash to alert of switch. H
an incoming call.This feature can be
enabled/disabled in the Setup Menu (see Hold
page 12). This feature allows you to put a call on
hold in order to transfer the call to
Large Multi Function LCD another extension, or have a private
An adjustable LCD shows the number conversation that you do not want the
you are dialing, displays numbers stored person on the other end of the call to
into the PhoneBook and, with Caller ID hear. Once the Hold feature is activated,
service displays information about the the HOLD INDICATOR will illuminate.
caller before you answer. When Clarity 510 is on hold, the hand-
set can be placed in the cradle, and
Backlit Keypad another extension on the phone line
can be used to pick up the call.
The keypad is backlit.The keypad’s back-
light will be ON when the handset is To use the Hold feature, press the
lifted from the cradle, to make dialing HOLD button once.The RED HOLD
easier in low light conditions, and to INDICATOR will turn on and the mes-
make the phone visible when answering sage PHONE ON HOLD will flash
a call. If the Visual Ringer is set to ON across the screen. Phone calls can be
(in Setup Menu), the keypad will flash removed from HOLD one of the follow-
when the phone rings (see page 12). ing ways: press the HOLD button again,
lift receiver out of cradle, pick up anoth-
Nitelite er extension in your home, or if you did
not return the handset to the cradle -
The Nitelite softly illuminates the key- press and release the hook switch once.
pad when the phone is in stand by The HOLD INDICATOR will turn off.
mode (not in use), so that the user can
easily find the telephone in the dark.
The Nitelite can be turned off with a
switch on the right side of the tele-
phone that provides OFF/ LO/ HI oper-
ation. 15Operating Your Telephone
Flash The HEADSET button will illuminate
to indicate the phone is in the
Flash is a feature that enables you to headset mode.You may switch
answer a call if you have call waiting. between headset and handset
Please contact your local telephone usage by toggling the HEADSET
company for information on subscribing button.
to this feature. Pressing the FLASH but-
ton while you are having a phone con-
versation will pick up the second con- Ordering a Headset
versation and place the first call on hold. In the event you wish to purchase a
Press the FLASH button again to contin- headset for your Clarity 510,
ue your conversation with the first please contact Plantronics at 1-800-
caller. 544-4660 for location near you.
We recommend using the
Last Number Redial Plantronics M110 headset.
Redial allows you to automatically redial
the last telephone number you called Neckloop Jack
(up to 32 digits).To use this feature, lis- A 3.5 mm jack is available for connect-
ten for dial tone and press the REDIAL ing a neckloop.The volume to the neck-
button once. Your call will be dialed. loop is controlled by the telephone.
The last number dialed will be stored in When the neckloop is plugged in, the
the Clarity 510 for you until you dial handset is disabled.
another phone number or disconnect
the telephone from the wall jack.
Hearing Aid Compatibility
Headset Jack The handset has a special coil inside of
it to couple the sound to hearing aids
The unit includes a 2.5 mm headset jack equipped with T-Switches/T-Coils.
for connection of a headset. In the
headset mode, the volume of the head-
set is controlled adjusting the Clarity Failsafe Power Operation
Power Dial. In the event of a power failure, you can
Headset Operation still make and receive calls, but the LCD
display, CID/PhoneBook operations,
Press the HEADSET button to enable Nightlite, and Extra Loud Ringer will not
the headset mode. Dial as normal. function.The phone will ring, but not as
loud.
16Operating Your Telephone E
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CALLER ID (CID) AND MODE button for 3 seconds will I
PHONEBOOK cause the phone to enter the S
OPERATIONS: Setup Menu.This button also serves
H
as a New Call indicator.
There are six buttons that control the Scroll Up/Down: ( )
CID and PhoneBook operations. Allows for a scrolling review either
Enter/Dial: (ENTER BUTTON) up or down through the CID lists or
Works in CID and PhoneBook the PhoneBook.The list will wrap
mode. Pressing this button in around when at the beginning or
CID or the PhoneBook mode will the end of the list.
dial the number displayed.This Program: (PROG BUTTON)
button also serves as the Allows numbers on the CID screen
Message Waiting Indicator. If a to be saved to the PhoneBook.
message waiting access number It will also allow any number to
has been programmed into the be saved manually into the
phone via the Setup Menu (see PhoneBook.
page 12), pressing this button
when it is flashing will automati- Delete/Erase: (DEL BUTTON)
cally dial to retrieve messages. Pressing DEL in either the CID
or PhoneBook modes will remove
Mode: (MODE BUTTON) the entry displayed.While pro-
Allows the phone to be switched gramming a new number into the
from CID call review to the telephone, the DEL button
PhoneBook or vice-versa. If in will function like a backspacing
stand-by mode, press once to go erase key. Pressing and holding
into CID mode, or press twice to the DEL button while in CID or
go to PhoneBook mode. If in CID PhoneBook mode will delete all
mode, pressing MODE will switch the entries in the list.You will be
to PhoneBook mode. If in Phone prompted to confirm this action
Book mode, pressing MODE will before the list is deleted.
switch to stand-by screen. From
stand-by mode, holding down the
17Operating Your Telephone
Option Function: OPERATIONS OF CALLER ID
This is a software function that lets This telephone automatically displays an
the user to add a pre-programmed incoming caller’s name and telephone
area code and/or long distance along with the date and time of the call.
code onto a seven (7) or ten (10) It will record up to 70 calls of up to 11
digit CID number if necessary to digits and store the data into memory.
dial. If a local area code (codes) The LED in the MODE button will
and long distance code are pro- illuminate RED to indicate a new call
grammed into memory, then when has been received.
the user presses ENTER/DIAL
while reviewing a CID number, IMPORTANT: You must subscribe to
the phone will show the codes Caller ID Service from your local tele-
available to add, thus allowing the phone company to utilize this feature.
call to be dialed from memory. The time and date will be displayed
when the phone is on hook and not
If EASY mode has been activated ringing. When the phone is first plugged
during the setup process, EASY in, the time and date will not be dis-
MODE will be displayed if you played.The clock is set by the network
attempt to enter PhoneBook or when a CID call is received.The clock
Caller ID Memory. cannot be reset manually. In event that
the phone is unplugged or a power fail-
ure, you must wait for an incoming CID
call to reset the clock.
18Operating Your Telephone E
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Viewing Caller Information During there is at least one (1) new call to I
Incoming Calls review. In addition, the MODE button S
will flash indicating a new call.
H
Caller ID Screen Icons
The REPEAT call icon will light if the
Clarity 510 receives more than one call
from the same number.
The FORWARD icon will light when the
Clarity 510 receives a call forwarded
from another number.
When an incoming call is received, the
screen will display: A) the name,
B) number, D) date and T) time. Viewing the Caller List
OR Press MODE once and use the
PRIVATE will appear if the name and/or ( ) UP or DOWN arrows to scroll
number of the caller are blocked. through entries. Records will be listed in
OR the order they were received.To exit
the CID mode, press MODE twice; the
UNKOWN will appear if the name phone will return to stand-by mode.
and/or number of the incoming call are END OF LIST will appear when the end
not available. of the call list is reached.
OR
NO DATA SENT if data is not sent. Placing a Call from the List
OR Press MODE once and use the arrow
MESSAGE ERROR will appear if the UP or DOWN to locate the desired
wrong data was received from the record. Dialing can be done in two ways:
phone line. 1. Press ENTER twice, then lift handset
as indicated on the screen.
Once the phone is answered, the display 2. Lift handset while the entry is
will resort to a call timer. displayed, then press ENTER twice.
The NEW call icon will light indicating
19Operating Your Telephone
The HANDSET icon will appear on the Saving to PhoneBook
LCD to indicate phone is off hook.
1. While reviewing a call in CID mode
Using the Option Function press the PROG button once.
The message SAVE-PHONEBOOK
This feature allows you to add a
and the PHONEBOOK Icon will
long distance access code and/or
area code to numbers or delete an appear.
area code from a number stored 2. USE ENTER TO END will appear on
in the Caller ID Memory, thus screen. Press ENTER to accept and
allowing you to dial directly move to the next screen.
from the Caller ID Memory. For
example: A number appears in 3. NUMBER STORED will appear to
the Caller ID Memory as a ten confirm.
(10) digit number and it is neces- 4. Press the MODE Button to return to
sary to dial one (1) plus area stand by screen.
code and phone number to place
the call. If the long distance
access codes and area codes
are programmed into memory,
then by pressing ENTER/DIAL
while reviewing a CID number the
phone will show the local area
codes and long distance service
codes that can be added. Scroll UP or
DOWN to highlight the desired
code. Pressing ENTER will append
the number and begin dialing.This
function will also allow you to
highlight and remove an area
code from a stored number to
dial the seven (7) digit local
number.
20Operating Your Telephone E
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Editing Entry from Caller ID to To delete all entries: I
Phone Book 1. Press and hold the DEL button for S
Entries can only be edited while in four (4) seconds. H
Caller ID mode. Once the entry has 2. DELETE ALL will appear on the
been transferred to the PhoneBook, the screen.
entry will need to be deleted and
resaved. 3. Press DEL again to confirm action.
The message NO CALLS will be
To edit and save: displayed after deleting all items in
1. Press PROG. The screen will display the call list.
SAVE PHONE BOOK, USE ENTER If calls are not deleted and the memory
TO END.The cursor will be active becomes full, the oldest call data will be
and the name and number can be lost and the new call saved.
edited.
2. Press ENTER. It will briefly flash VOICE MAIL AND MESSAGE
ENTER NAME, then it will list the
name as it appears in CID, and the WAITING OPERATIONS
cursor next to it - you can edit it at
this point. Press DEL to backspace The Clarity 510 will work in conjunction
until you get to where you want to with Voice Mail or Message Waiting serv-
start changes, and then complete the ices.
name. Repeat the procedure for IMPORTANT:You must subscribe to a
editing the number. Voice Mail or Message Waiting service from
3. After editing is complete and you your local telephone company to utilize this
are happy with both number and feature.
name press ENTER, the entry will The ENTER/DIAL button will flash BLUE
then be saved in the PhoneBook. and the screen will display the message
MESSAGE WAITING to indicate a new mes-
Deleting Entries sage is waiting.
To delete the entry viewed: To quickly retrieve messages, the access
number should be programmed into the
1. Press the DEL button.The screen telephone. Refer to Voice Mail Number
will display DELETE?. storage in the Setup Menu (see page 12)
for instructions.
2. Press DEL again to confirm
action. 21Operating Your Telephone
To Retrieve Messages: PHONEBOOK OPERATIONS
Pick up the handset and press the flash-
ing ENTER key.The number will auto- You can save up to 50 entries in the
matically dial the previously entered PhoneBook.
Voice Mail access number.The blue LED
will be automatically turned off once Viewing PhoneBook
messages have been accessed. Press the MODE button twice to enter
the PhoneBook. PHONE BOOK MODE
The message waiting notification can be will appear on the screen. After the
disabled in the Setup Menu (see page intro screen, the PhoneBook will display
11).The user can still use the service the first entry. Calls stored in the
from the phone company, however the PhoneBook will be displayed in
indicator will not flash and the screen alphabetical order.
will not display MESSSAGE WAITING. If the PhoneBook memory is full, no
records will be accepted. PHONE
CALL WAITING BOOK FULL will be displayed.You must
delete a record to store a new record.
The telephone will display the name and
number of the second caller while you If there are not any records stored into
the PhoneBook, NO RECORDS will dis-
are having a conversation with your first play. END OF LIST will be displayed
caller. when the last entry is passed.
While you are having a conversation, the The PhoneBook can be reviewed during
telephone will display the name and a call to locate a number.
number of the second caller.
Press the FLASH button to answer the Speed Viewing PhoneBook
second caller.The first caller’s name and Directory
number will appear. To review entries that begin with a spe-
cific letter, you can use the letter func-
When you are finished, press the FLASH tion of the keypad. For instance, to see
button again to return to your first call. entries beginning with letter “E”, press
key “3” twice while in PhoneBook
review mode to view all entries starting
with the letter E. Use the scroll UP or
DOWN to view the other entries of
that letter.
22Operating Your Telephone E
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L
Using the Dial Pad to Enter Emergency Memory Buttons I
Letters The phone provides 3 one-touch mem- S
When prompted to enter a name select ory buttons for emergency dialing.These H
the appropriate letter using the digits on buttons are situated above the numeric
the dial pad. Pressing the key once will keypad, and are marked with symbols
cause the first letter to appear; (for for medical, safety and fire emergency.
instance, for entering “E” you would
press “3” twice).The cursor will advance Storing to Emergency Memory
to the next space to allow you to enter Buttons
the next letter.
1. Press MODE button twice to enter
Saving to Phonebook the PhoneBook menu.
Phone numbers of up to 23 digits and 2. Press PROG button.
names of up to 16 letters can be stored 3. At the prompt, enter the desired
into PhoneBook. number to be saved (to edit/delete
1. While in the PhoneBook mode press entered digits, press DEL button
the PROG button. SAVE NEW to erase entry and re-enter digits).
NUMBER will display on the screen. 4. Press ENTER button.
2. TO ENTER NUMBER 5. At the prompt, enter the desired
Use the numbers 0-9 on the keypad name, using the letter feature of
to enter the number you wish to the numeric keypad. Use DEL button
store. Use DEL button as backspac- for editing entries.
ing key to correct errors. Press
6. Press ENTER button.
ENTER button.
7. The display will show the newly
3. TO ENTER NAME
entered record.
Use the letter function of the keys to
enter the name. Use DEL button as 8. Press the desired Emergency
backspacing key to correct errors. Memory button for two seconds,
Press ENTER button. the display will show “MEMORY
4. NUMBER STORED will appear – the STORED”.The number will be
entry was saved in the Phone Book. stored both in the PhoneBook
memory, as well as into the
chosen memory button.
23Operating Your Telephone
To dial from the Emergency To delete all entries:
Memory button follow one of the
1. Press and hold the DEL button
two sequences:
for four (4) seconds. DELETE ALL
1. Press desired memory button, the will flash on the screen.
number will be displayed on the
2. Press DEL again to confirm the
screen. Lift handset to dial.
action. After deleting all entries,
2. Lift handset, press the desired NO RECORDS will appear on the
memory button.The number will display screen.
dial.
MAKING AND RECEIVING
Calling from the PhoneBook CALLS
1. Select the number you wish to Placing a Call
dial from the PhoneBook. Lift the
1. Lift the handset and dial the
handset.The handset icon will
number you wish to call.The
appear on the LCD to indicate
handset icon will appear on the
phone is off hook.
LCD to indicate phone is off hook.
2. Press the ENTER button to call the
2. Press the BOOST button and
number.
turn the Clarity Power dial to
adjust volume.The BOOST
Deleting Entries from PhoneBook
button will illuminate to indi-
To delete an entry from the cate the amplification is on.
PhoneBook:
3. The call timer will start when
1. Press the DEL button. DELETE the handset is lifted and record
will flash on the screen. the length of your call.When
2. Press DEL again to confirm the you hang up, the timer will
action. stop and will reset after 20
seconds.
24Operating Your Telephone E
N
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L
Hands Free Dialing I
The telephone can be dialed without S
lifting the handset or pressing the H
HEADSET button (if a headset is
plugged in).This feature allows you to
dial the phone number and correct mis-
takes with the DEL button rather than
hanging up and redialing.
1. Dial the desired number. Lift the
handset or press the headset
button to transmit the call.
2. Before lifting the handset or press-
ing the HEADSET button (if a head-
set is plugged in), press the DEL
button and reenter the correct
number to correct any errors.
Receiving a Call
When a call is received, the audible
ringer will sound and the keypad will
flash to alert you of an incoming call. To
answer the call, lift the handset or press
the headset button (if a headset is
plugged in).
25Trouble Shooting
No Dial Tone/Phone Will Not •You may not be speaking directly into
Operate the transmitter. Always speak directly
•Check all phone cords and connec- into the mouth piece in your normal
tions. Make sure they are plugged in tone of voice.
securely.
Unable To Hear Phone Ringer
•Switch out handset or telephone
line cords. •Make sure the Ringer OFF/ON
setting is set to ON. Increase the
•Disconnect any other equipment that volume of the ring if necessary.
may be attached to the phone.
•Too many phone or phone devices on
Unable To Dial Out a line may cause your phone to not
ring. Disconnect one (1) or two (2)
•Make sure TONE/PULSE switch is set of the devices to see if the problem is
correctly. eliminated. If not, contact your local
•Phone may be at the end of a long phone company for load guide lines.
line of phones (loop). Phone may not
be getting enough power from the Volume Control Does Not Work
phone line. It may be necessary to
•BOOST must be activated to turn on
wait for a few seconds after lifting
the handset to begin dialing. the additional amplification.
The PhoneBook And CID
The Person On The Other End
Memories Do Not Work Or The
Cannot Hear You Hands Free Dialing Does Not
•Too many phones or phone devices Work.
on the line may effect your phone’s •Press the MODE key to confirm the
transmission. As a guideline, more easy mode state. If the telephone is
than five (5) phones or phone devices in EASY mode, these features will not
may overload the phone line. work.Turn off EASY mode (in Setup
Disconnect one (1) or two (2) devices Menu) if you wish to use these
to see if that eliminates the problem. features (see page 12).
If not, contact your local phone com-
pany for load guidelines.
26Trouble Shooting E
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L
Static On Line Interference I
•Your phone may be located near a •Check cords and connections. S
touch lamp, microwave, refrigerator Frayed or poorly connected cords H
or other household appliances.Try can cause interference. Swap cords
relocating your phone to another if necessary.
area. •A RFI (Radio Frequency Interference)
•A cordless phone on your line may filter can be placed on the line to
cause static.Try disconnecting the help minimize or eliminate radio or
cordless phone.This may eliminate CB transmissions.Try relocating the
the problem. telephone to another area.
•Extra devices attached to the tel- Compatibility
phone, such as cord detanglers, CID
units and answering machines may •The Clarity 510 is compatible with
cause static. Disconnecting the Digital PBX Systems. If a standard,
devices may eliminate the problem. single line phone works on the
system, your Clarity 510 should also.
Person On The Other End Of The •The Clarity 510 is not compatible
Telephone Cannot Hear You with key systems or AT & T PBX
•Speak directly into the handset trans- Systems.These units have a large
mitter in your normal tone of voice. electronic box controlling many
Make sure the transmitter opening is phones as one unit.
clean and clear of obstructions.
There Is No Clock Display When
The Telephone Is Hung Up
•Clock is set by the network when a
CID call is received.The clock can
not be reset manually. In event that
the phone is unplugged or a power
failure occurs, you must wait for an
incoming CID call to reset the clock.
27Federal Communications Commissions Requirements
FCC Part 68 Information The REN for this product is part of the
product identifier that has the format
This equipment complies with Part 68 US:AAAEQ##TXXXX.The digits repre-
of FCC Rules and the requirements sented by ## are the REN without a
adopted by the ACTA.The FCC Part 68 decimal point.
Label is located on the BASE UNIT of
the telephone.This label contains, among If this telephone equipment, the Clarity
other information, a product identifier in 510 telephone, causes harm to the tele-
the format US:AAAEQ##TXXXX. If phone network, the telephone company
requested, this information must be pro- will notify you in advance that tempo-
vided to your telephone company. rary discontinuance of service may be
required. But, if advance notice isn’t
Connection to the network should be practical, the telephone company will
made using standard modular telephone notify the customer as soon as possi-
jacks, USOC type RJ11C.The plug ble. Also, you will be advised of your
and/or jacks used must comply with right to file a complaint with the FCC if
FCC Part 68 Rules and requirements you believe it is necessary.
adopted by the ACTA.
The telephone company may make
The REN is useful in determining the changes in its facilities, equipment, oper-
quantity of devices that you may con- ations or procedures that could affect
nect to your telephone line and still the proper functioning of your equip-
allow these devices to ring when your ment if they do, you will be notified in
telephone number is called. Excessive advance in order for you to make the
RENS on a telephone line may result in necessary modifications to maintain
the devices not ringing in response to uninterrupted service.
an incoming call. In most areas, but not
all, the sum of the RENs for all devices If trouble is experienced with this unit,
that you may connect to your line for repair or warranty information,
should not exceed five (5.0).To be cer- please contact customer service at the
tain of the number of devices that you phone number listed in the Warranty
may connect to your line, you should section. If the equipment is causing harm
contact your local telephone company. to the network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
28Federal Communications Commissions Requirements E
N
G
L
DO NOT DISASSEMBLE THIS Part 15 of FCC Rules Interference I
EQUIPMENT. Information S
H
It does not contain any user This device complies with Part 15 of the
serviceable components. FCC Rules. Operation is subject to the
following two conditions: (1) This device
Connection to party lines is subject to may not cause harmful interference, and
tariffs. Contact the state public utility (2) this device must accept any interfer-
commission, public service commission ence received, including interference
or corporation commission for informa- that may cause undesired operation.
tion.
Your Clarity 510 has been tested and
If your home has specially wired alarm found to comply with the limits of a
equipment connected to the telephone Class B digital device, pursuant to Part
line, please ensure that the installation 15 of FCC rules. These limits are
of this equipment does not disable designed to provide reasonable protec-
alarm equipment by consulting your tion against harmful interference in resi-
telephone company or a qualified dential installation.
installer.
This equipment generates, uses, and can
This equipment is hearing aid radiate radio frequency energy and, if
compatible. not installed and used in accordance
with the instructions, may cause harmful
We recommend the installation of an interference to radio communications.
AC surge arrester in the AC outlet to However, there is no guarantee that
which this equipment is connected. The interference will not occur in a particu-
telephone companies report that elec- lar installation; if this equipment does
trical surges, typically lightning tran- cause harmful interference to radio or
sients, are very destructive to customer television reception, which can be deter-
terminal equipment connected to AC mined by turning the equipment off and
power sources. on, you are encouraged to try to
correct the interference by one of the
following measures:
29Federal Communications Commissions Requirements
1. Where it can be done safely, CAUTION: Changes or modifica-
reorient the receiving televi- tions not expressly approved by the
sion or radio antenna. manufacturer responsible for compli-
ance could void the user’s authority
2. To the extent possible, relo-
to operate the equipment.
cate the television, radio or
THE PARTY RESPONSIBLE FOR
other receiver with respect to
PRODUCT COMPLIANCE
the telephone equipment.
(This increases the separation
between the telephone equip-
Clarity,A Division of Plantronics, Inc.
ment and the receiver.)
4289 Bonny Oaks Drive Chattanooga,
3. Connect the telephone equip- TN 37406
ment into an outlet on a circuit Telephone: 1-800-525-2748
different from that to which
the television, radio, or other
receiver is connected.
4. Consult the dealer or an expe-
rienced radio/TV technician for
help.
30WARRANTY & SERVICE E
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G
L
The following warranty and service anyone other than Clarity or an author- I
information applies only to products ized service center, is not a defect cov- S
purchased and used in the U.S. and ered by this warranty.Telephone compa-
H
Canada. For warranty information in nies manufacture different types of
other countries, please contact your equipment and Clarity does not warrant
local retailer or distributor. that its equipment is compatible with
the equipment of a particular phone
Limited Warranty company.
Clarity, A Division of Plantronics, Inc. Implied Warranties
(“Clarity”) warrants to the original con-
sumer purchaser that, except for limita- Under state law, you may be entitled to
tions and exclusions set forth below, the benefit of certain implied warranties.
this product shall be free from defects in These implied warranties will continue
materials and workmanship for a period in force only during the warranty peri-
od. Some states do allow limitations on
of one (1) year from the date of original
how long an implied warranty lasts, so
purchase (“Warranty Period”).The obli-
the above limitation may not apply to
gation of Clarity under this warranty
you.
shall be at Clarity’s option, without
charge, of any part or unit that proves
Incidental or Consequential
to be defective in material or workman-
Damages
ship during the Warranty Period.
Neither Clarity nor your retail dealer or
Exclusions from Warranty selling distributors has any responsibility
for any incidental or consequential dam-
This warranty applies only to defects in ages including without limitation, com-
factory materials and factory workman- mercial loss or profit, or for any inciden-
ship. Any condition caused by accident, tal expenses, expenses, loss of time, or
abuse, misuse or improper operation, inconvenience. Some states do not allow
violation of instructions furnished by exclusion or limitation of incidental or
Clarity, destruction or alteration, consequential damage, so the above limi-
improper electrical voltages or currents, tation or exclusion may not apply to you.
or repair or maintenance attempted by
31WARRANTY & SERVICE
Other Legal Rights Please use the original container, or pack
the unit(s) in a sturdy carton with
This warranty gives you specific legal
sufficient packing material to prevent
rights and you may also have other
damage. Include the following information:
rights which vary from state to state.
1. A proof-of-purchase indicating
How to Obtain Warranty Service model number and date of
purchase.
To obtain warranty service, please pre-
2. Bill-to address.
pay shipment and return the unit to the
3. Ship-to address.
appropriate facility listed below.
4. Number and description of
units shipped.
In the United States
5. Name and telephone number of
Clarity Service Center person to call, should contact
4289 Bonny Oaks Drive be necessary.
Chattanooga,Tennessee 37406 6. Reason for return and descrip-
Tel: (866) 525-2748 tion of the problem.
Fax: (800) 325-8871
Please retain your sales receipt.
In Canada
Damage occurring during shipment is
Plantronics Service Center
deemed the responsibility of the
1455 Pitfield Boulevard
carrier, and claims should be made
Saint-Laurent
directly with the carrier.
Quebec H4S 1G3
Tel: (800) 540-8363
(514) 956-8363
Fax: (514) 956-1825
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