CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)

Page created by Jimmie Barton
 
CONTINUE READING
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
SWANSEA UNIVERSITY
CHIEF DIGITAL & INFORMATION OFFICER (CDIO)
Appointment Brief. August 2021
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
SWANSEA UNIVERSITY
                                                                              Swansea University is a research-led institution that thrives on exploration
                                                                              and discovery. We offer a compelling balance of excellent teaching and
                                                                              research, matched by an enviable quality of life on our two beachfront

Making Waves Since 1920                                                       campuses. As we celebrate our centenary year, we are extremely proud of how
                                                                              the University has contributed to the transformation of Swansea as a city of
                                                                              distinction, since 1920.

                                                                              With over 20,000 students, we have enjoyed a period of tremendous growth,
                                                                              which has been matched by the highest standards of student experience.

                                                                              Despite the challenges that COVID-19 is having, globally and on our industry
                                                                              in particular, we remain positive for the new academic year with initial data
                                                                              looking encouraging. We have made adjustments to our campuses, teaching
                                                                              approaches and course admission dates to support both UK and International
                                                                              students, putting student and staff safety front and foremost. 2021/22 will
                                                                              continue to take a different shape to usual, but we are confident in our resilience
                                                                              and ability to adapt to the changing landscape. This is testament to our
                                                                              collaborative staffing community, and our commitment to providing the highest
                                                                              standards.

                                                                              We are ranked Top University in Wales and a Top 25 UK University, in the
                                                                              Guardian University Guide 2021. We also hold a gold rating, the highest
                                                                              possible, in the national Teaching Excellence Framework (TEF). We have also
                                                                              recently had 10 of our subjects rank ‘top 10’, in the Complete University
                                                                              Guide 2022.

                                                                              Students are at the heart of what we do, evidenced in our University of the Year
                                                                              award, in the 2019 What Uni Student Choice Awards. We also took the top
                                                                              spot in the International category, and were placed 3rd in the Postgraduate, and
                                                                              Course and Lecturers categories. In the 2021 National Student Survey (NSS)
                                                                              results, we ranked 12th in the UK for Student Satisfaction.

                                                                              The Research Excellence Framework (REF) saw us achieve our ambition of
                                                                              being a top 30 research university, experiencing the highest rise up the league
                                                                              table of any university, from 52nd in 2008 to 26th in 2014. This demonstrates
                                                                              Swansea’s commitment to providing world-leading, globally collaborative and
                                                                              internationally recognised research.

                                                                              We have excellent industrial collaborations that drive economic growth, foster
                                                                              prosperity, and enrich the community and cultural life of Wales.

                                                                              Swansea University is committed to promoting gender equality, diversity and
                                                                              inclusion, and has been a member of the Athena SWAN Charter since 2008.
                                                                              We proudly hold a Silver Institutional Award; the highest standard currently
                                                                              awarded to any UK University; and were the first university in Wales to
                                                                              achieve this.
The Abbey
A stunning historical building, rich in wildlife, at the heart of Singleton
Campus; one of our two award-winning beachfront campuses
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
AWARDS AND RECOGNITION
View the full list of Awards here. View the full list of Rankings & Ratings here.

                                                                 4
                                             ATHENA SWAN
                                            SILVER AWARDS

                                                                                                                      INTERNATIONAL
                                             SILVER     SILVER    SILVER    SILVER

                                                                                                                      CATEGORY WINNER

                                                                                     RACE EQUALITY     47TH IN THE                        7
 29 /130    th
                                                                                                       TOP 100         ATHENA SWAN
                                                                                                                     BRONZE AWARDS
 IN THE UK                                                                                            EMPLOYERS                                         BRONZE
                                                                                                                            BRONZE        BRONZE

 OUR HIGHEST EVER

                                              SECOND PLACE
                                                                                     CHARTER MEMBER
                                                                                                                       BRONZE        BRONZE        BRONZE        BRONZE

  (Complete University Guide 2022)          DIVERSITY & INCLUSION

  90.3%                                                                                                              GOLD
  RESEARCH RANKED                                                                                                    TEF AWARD
                                                                                                                     The highest standard
  WORLD-LEADING /                                                                                                    in the Teaching Excellence
  INTERNATIONALLY                                                                                                    Framework
  EXCELLENT
                                                                                       UK TOP 10
  (2014 Research Excellence                                                           INTERNATIONAL
  Framework)
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
CAMPUS
TRANSFORMATION
Swansea University’s Singleton Campus was established in 1920, when King
George V laid the University’s ceremonial foundation stone, at Singleton Abbey.
Located in parkland, on Swansea’s seafront, it was designed to be the first campus
university in the UK. The Abbey remains at the heart of the campus, which has
continued to develop and has been the main home of our University for almost a
century.

More recently, we have established our Bay Campus: a £450 million beachfront
development, which has doubled our research and teaching capacity, on the
eastern approach to the city. Together with the continuing transformation of
Singleton Park Campus, this development signals our intention to be one of the
finest places to live, teach, research and collaborate in Europe.

   Computational Foundry: a £32.5m world-class facility

  A beacon for pioneering collaborations with researchers and
  industry, attracting further research funding and establishing                     Bay Campus
  Wales as a world-leading centre for computer science and
  innovation. First Minister of Wales, 2018
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
INTERNATIONAL
STUDENT GROWTH
Swansea University boasts a global reach and reputation
and works with international partners to deliver world-class
research, enhanced opportunities for learning and teaching,
and life-changing opportunities for students.

Our campuses are vibrant and diverse with individuals
from over 130 different countries making up our friendly
community.

The University has continued to adapt and develop our
international market reach. Our Bay Campus is home to The
College (the successor to the previously known International
College Wales, Swansea [ICWS]), which has now seen
more than 2,000 students progress to the University – a 95%
progression rate.

Between 2008 and 2018, we saw a 56% increase in total
student numbers, across all markets. This compares with 112%
growth within international student recruitment, specifically.

In 2019 we were honoured to win the International category,
in the What Uni Student Awards, and in 2020 we were placed
in the UK top 10 for International. This recognition is testament
to our commitment to internationalisation through the highest
standards of student satisfaction.

In 2021, we achieved our highest ever ranking in the Times
Higher Education World University Rankings. We now proudly
appear among the top 300 elite institutions across the globe.
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
Vrije Universitait,
                                                                                                                                                             Netherlands                                                                                               Heilongjiang University,

    INTERNATIONAL
                                                                                                                                   Cambridge, UK                                                                                                                       China
                                                                                                                                                                 Leiden University,
                                                                                                                         City University,                                                                                                                                                              Harbin Engineering University
                                                                                                                                                                 Netherlands
                                                                                                                                                                                                                Aarhus University,

    STRATEGIC
                                                                                                                         London, UK                                                                                                                                                                    China
                                                                                                                                                                    University of Amsterdam,                    Denmark
                                                                                                        Birmingham, UK
                                                                                                                                                                    Netherlands
                                                     University of Central Oklahoma,

    PARTNERSHIPS
                                                     Oklahoma, USA                                                                                                                                       Universitiät Hamburg,
                                                                                                          Coleg Cambria,
                                                                                                                                                                                                         Germany
                                                                                                          Deeside, Wales
                                                                                                                                                                                                                     Technische Universiteit Eindhoven,
                                                                                          Neath Port Talbot College,
                                                                                                                                                                                                                     Netherlands
    We have a number of sector-leading International Strategic                            Wales

    Partnerships (ISPs).                                                                      Pembrokeshire College,
                                                                                                                                                                                                                                     Henri Tudor Research Institute,
                                                                                                                                                                                                                                     Luxembourg
                                                                                              Wales
    These ISPs are distinctive because of the breadth and      Swansea University,                                                                                                                               Johnnes Gutenberg Universitat,
    depth of the collaborations, which encompass research, teaching
                                                               Wales                                                                                                                                             Mainz, Germany
                                                                                                                                                                                                                                           Charles University,
                                                                                 New College of Humanities,
    and mobility across a wide range of subject areas.                                                                                                                                                                                     Prague, Czech Republic
                                                                                                         London, England                                                                                 Universitiät Stuttgart,

                                                               Katholieke Universiteit Leuven,                                                                                                           Germany
    Recent years have seen a 91% increase in the number of students
                                                               Belgium                                                                                                                                              Technische Universitat Munche,
    taking part in our Global Opportunities.                               Universite Libre de Bruxelles,                                                                                                           Germany
                                                                                                   Belgium                                                                                           HdM Stuttgart,
    Our International strategy 2020 – 2025      focuses on our
                                            Trent University,                       Ecole Centrale de Nantes,
                                                                                                                                                                                                     Germany
                                                                                                                                                                                                                  Padova University,
    commitment to comprehensive internationalisation,
                                            Canada              evidenced           France
                                                                                                                                                                                                                  Italy
    through action, to infuse international and comparative                                                                                                                                                Instituto Universitario di Studi Superiori,                                                                Tsinghua Univer
    perspectives throughout the University’s teaching,        research,
                                                   International           and
                                                                 Iberian Nanotechnology Laboratory,
                                                                                                                                                               STRATEGIC PARTNER                           Pavia, Italy                                                                                               Beijing, China
                                                   Braga, Portugal
    knowledge exchange activity.                                                                                                                                University Grenoble
                                                                                                                                                                Alpes, France                                                                                                                     Wuhan University,
                                                                                                                                                                                                                                                                                                  China
    Deep partnerships, co-produced with a small number     CIMNE,
    of high-quality universities overseas, is at the heart Spain
                                                            of                                                                                                                     University of Peloponnese,                                                                                     Huanghuai University,
    our ofstrategy.
University  California,
                                                                                                                                                                                   Greece                                                                                                         China
Berkeley, USA                                                      Instituto Superior Tecnico Lisbon,                                       UPC Barcelona,
                                                                   Portugal                                                                 Spain             Sorbonne VI,
                                                                                                                                                              France
                                                                                  Universitat Pompeu Fabra,

Texas, USA
             COLLABORATIONS WITH
Houston Methodist Research Institute,                                             Spain

             127 COUNTRIES
             WORLDWIDE                                                                                                                                                                                                                   University of Technology,
                                                                                                                                                                                                                                         Sydney, Australia

                                                                                                  Cape Town, South Africa
     Pontificia Universidad Católica de Chile,
     Chile

                                                                                                                                                             CONSORTIUMS

                                                                                                                                                               EM MA in Journalism                                   EM MA in Sports Ethics and Integrity                           Auckland University of Technology,

                                                                       UNDERGRADUATE/                     DOCTORAL               FUTURE PARTNERS               Lead University                                       Lead University                                                New Zeland
                                                                       FOUNDATION DEGREE                  LEVEL                  IN DEVELOPMENT
                                                                                                                                                               EM MA in Computational Mechanics                      Erasmus Mundus Joint PhD Simulation
                                                                                                                                                               Lead University                                       in Engineering and Entrepreneurship
                                                                                                                                                                                                                     Developments (SEED)
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
TRENT UNIVERSITY                                                    STRATEGIC                                                           STRATEGIC
CANADA                                                              PARTNERSHIP                                                         PARTNERSHIP
Swansea University; a global destination; offers worldwide
                                                                    TEXAS                                                               GRENOBLE
opportunities for students, through our partner universities.
                                                                    Our Texas Strategic Partnership is long-standing and successful
Such as, the Dual Degree between the Hillary Rodham Clinton         encompassing eight leading universities and medical institutions:
School of Law, at Swansea, and Trent University, Ontario,
which allows student to complete an Arts degree and a three         University of Texas at Austin
year Law degree.                                                    (39th THE World University Rankings 2019)

                                                                    Texas A&M University
                                                                    (171st THE World University Rankings 2019)

The College, Bay Campus, Swansea                                    Rice University
                                                                    (86th THE World University Rankings 2019)

                                                                    University of Houston

                                                                    Houston Methodist Research Institute                                Caroline Bissardon
                                                                                                                                        The first Grenoble-Swansea PhD graduate, and winner
                                                                    Baylor College of Medicine                                          of the L’Oreal-UNESCO Women in Science Award

                                                                    University of Texas Health Science Center at Houston

                                                                    University of Texas Medical Branch at Galveston                     Our Strategic Partnership with Grenoble is an innovative
                                                                                                                                        multi-disciplinary model for international co-operation, adding
                                                                    It has led to 188 student exchanges in five years, 167 joint        value through academic differentiation. Encompassing a

NAVITAS AUSTRALIA
                                                                    publications, over 12,000 citations and nearly $300,000             community of universities and research organisations, in the
                                                                    scholarship and mobility funding secured.                           Rhone-Alpes region of France, it has a combined population
                                                                                                                                        of over 65,000 students.

A £45m joint venture between Swansea University and                                                                                     This long-term sustainable partnership started in 2012 as a
Navitas; a global education provider and leader in university                                                                           research collaboration in nano-science, energy and ageing with
preparatory courses for international students; saw the launch                                                                          University Joseph Fourier Grenoble (UJF).
of The College, in 2018.
                                                                                                                                        It has since developed into a unique, institution-wide
As the successor to the previously known International College                                                                          multi-disciplinary collaboration with Univ. Grenoble Alpes:
Wales, the venture significantly increase the University’s global                                                                       a major scientific site in France, and an integrated university
reach, international profile and reputation, which is already                                                                           that regroups higher education and research stakeholders in
in a strong position as a Global Top 200 University for                                                                                 Grenoble.
International Students.
                                                                                                                                        The Partnership includes Université Grenoble Alpes; Grenoble
Our partnership with Navitas highlights the University’s strong                                                                         Institute of Technology (Ecole Polytechnique); CNRS and INRIA.
links with Australia, via Australian investment and current
research links.
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
INNOVATION
& ENTERPRISE
Swansea University was founded by industry, in 1920, to
delivery for industry. Nearly one hundred years on, we continue
to have impressive links with commercial and industrial partners
across a range of sectors. We lead Wales in research areas
critical to economic growth and population well-being including
Environmental Sciences, Medicine and Engineering.

We are committed to promoting and supporting collaborations
that lead to innovation. We are proud to have homegrown,
award-winning enterprises actively working with the University.
We currently have:

•   Over 40 companies co-located on our campuses
•   Over 30 Bay Campus spin-out enterprises, since it opened
    in 2015
•   Been awarded 1st in Wales, and 5th in the UK for Staff start-
    ups active after three years (HEBCI 2018).

We listen to business needs and have developed effective
strategic collaborations that are mutually beneficial,
helping to:

•   Solve industry challenges and discover new opportunities
•   Provide two-way access to talent and future-proofing Skills
    for industry
•   Provide commercial opportunities such as flagship industry
    co-located centres.

In recognition of the university’s importance to the Swansea Bay
City Region, we have pledged, alongside Swansea Council,
to work closely to create more jobs, improve education and
continue promoting a culture of enterprise and innovation.

We have a number of significant, long-term partnerships
with industry, ranging from TATA and Rolls Royce to the DVLA
and SKY.
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
TEACHING EXCELLENCE
Swansea University currently holds TEF Gold, the highest          individuals who have received independent recognition for          its achievements; winning Social and Community Impact
possible rating in the national Teaching Excellence               their achieves such as; BMA Cymru Wales/BMJ Clinical               category, in the Guardian University Awards.
Framework, cementing its position as a top UK university.         Teacher of the Year; WISE Innovation award winner;
We are an ambitious institution providing an outstanding          Nation’s Lifesavers – top 100 individuals; Advance HE              The Swansea Employability Academy (SEA), in partnership
and balanced academic environment that enables students           National Teaching Fellowship; and many more.                       with the Students Union, provides funding for student-led
and colleagues to excel.                                                                                                             employer engagement events. SEA enables students to
                                                                  Our teaching colleagues are supported by the Swansea               lead on their own initiatives, ensuring that learning and
Commitment to diversity, combined with our ability to take        Academy of Learning and Teaching (SALT), which is home             experience exists in tandem, resulting in successful graduate
students with low entry tariffs whilst achieving sector-leading   to resources and support for all learning and teaching             career opportunities.
graduate employability, demonstrates the value that is added      enhancement.
by the University’s rich student experience and teaching                                                                             Academi Hywel Teifi is our centre of excellence for
quality. The University is one of the UK’s leading HEIs for       We also have a number of unique academies and services,            studying the Welsh language and literature. It promotes
learning gain, with graduate employment at the heart of our       that leverage our research credentials and industry                Welsh-medium teaching and research across the range
provision. This is evidenced by Swansea being in the UK           partnerships to support our world class teaching and               of subjects, and works to ensure a greater status for the
top 5 for graduate prospects and top 10 for overall student       learning offering.                                                 language in all aspects of the University’s life and in
satisfaction (Guardian University Guide 2020).                                                                                       south-west Wales.
                                                                  Our state-of-the-art Health and Wellbeing Academy
Colleagues at Swansea are committed to professional               provides opportunities for students to work alongside highly       All our academies focus on enhancing teaching and
development, continually providing inspirational and              qualified practitioners, in a professional, relaxed and friendly   learning excellence and aim to maximise the benefits
transformative learning, working at the leading edge of           environment. The academy supports the health and wellbeing         not only to our students and colleagues, but to the wider
teaching activities. Our Academic community includes              of people in local region and in 2018 it was recognised for        community too.

Health and Wellbeing Academy
A College of Human and Health Science initiative, supporting the health
and wellbeing of people in south-west Wales.
CHIEF DIGITAL & INFORMATION OFFICER (CDIO) - SWANSEA UNIVERSITY - chief digital & information officer (cdio)
RESEARCH EXCELLENCE
As a top 30 research–intensive University, we continue to excel with over 90% of our research being
classed as world–leading or internationally excellent for the difference it makes in society.

We have had a 300% increase in UKRI funds since 2014, and our overall research income has
increased by 70% in 10 years.

In alignment with this growth, we have expanded of our research facilities, marked by the opening of
our new science and innovation Bay Campus.

Swansea University has been ranked 22nd in the UK for research impact, outperforming 11 Russell
Group Universities (REF 2014).

We are committed to research with real-world benefit; whether it be in the capture of carbon dioxide
to create a greener plastic, or in building houses that act like power stations; to regenerating and
transforming industrial landscapes or understanding better the needs and aspirations of an ageing
population.

BLOODHOUND Supersonic Car
An industrial collaboration with the College of Engineering, following the success of the
THRUST Supersonic Car, which currently holds the world land-speed record
BENEFITS OF WORKING                                                                                                 STONEWALL
AT SWANSEA UNIVERSITY                                                                                               TOP 100
                                                                                                                    EMPLOYER
Swansea University provides an excellent working environment, that’s free
from unfair discrimination and is supported by our warm and welcoming
campus communities.

Our colleagues are integral to our success. We are committed to                                          EMPLOYER
promoting gender equality, diversity and inclusion, for all, which enables
staff to fulfil their personal potential. We value people for their skills                               FOR
                                                                                                         CARERS
regardless of their background and are proudly named as a top 100
employer in the annual Stonewall Equality Index. Our Athena SWAN
awards also recognise our commitment to gender equality. We are also
proud to be:

•
•
    Accredited Real Living Wage employer
    Athena SWAN Charter member                                                                REAL
•
•
    Employers for Carers member
    Race Equality Charter member                                                              LIVING
•
•
    Stonewall Diversity Champion
    Victim Support Hate Crime Charter member                                 MY ADVANTAGES:
                                                                                              WAGE
Our teaching colleagues, are supported by the Swansea Academy of
                                                                             ONLINE SAVINGS
                                                                             PORTAL
                                                                                              EMPLOYER
Learning and Teaching (SALT), which is home to resources and support
for all learning and teaching enhancement.

Our dedicated Research, Engagement & Innovations Services (REIS) team
work across both campuses, to support the entire life-cycle of research
                                                                                                                    ATHENA
ideas, from grant capture, to project management, the commercialisation
of research, and the development of business ideas.
                                                                                                                    SWAN
Colleagues can also benefit from our state-of-the-art Health and Wellbeing
                                                                                                                    CHARTER
Academy, which provides opportunities for individuals to benefit from
highly qualified practitioners, in a professional, relaxed and friendly
                                                                                                                    MEMBER
environment, whilst supporting the training of our students.

We know that people have commitments outside their job, so we provide
a working environment that allows employees to achieve the right             RACE
work/life balance for them. We have a range of additional benefits, all
supported by the services of our award-winning HR department.                EQUALITY
Please see our ‘Benefits of working at Swansea’ web pages.
                                                                             CHARTER
                                                                             MEMBER
THE CITY
OF SWANSEA
Swansea is a coastal city that is both picturesque and
cosmopolitan, offering an excellent quality of life. Wales’
city by the sea and birthplace of Dylan Thomas, it is a lively
and vibrant maritime city with a population of 240,000.

Swansea University boasts strong ties with the city, as a
sponsor of Swansea City Football Club and through our
commitment to collaborating with local partners.

Between 2014 – 2017 the Vibrant and Viable Places
Scheme, a joint venture between the Welsh Government
and private investors, brought
£10.2 million of investment into the city centre.
The project generated hundreds of jobs as well as
the redevelopment of 58,000 square feet of commercial
space.

The city is set to continue evolving at pace with The
Swansea Bay City Deal; a £1.3bn investment secured by
the Swansea Bay City Region for 11 major projects across
Pembrokeshire, Carmarthenshire, Swansea and Neath Port
Talbot; being a key factor.

The city has direct links to London and Manchester and is a
short train journey from the city of Cardiff.

Only a stone’s throw away, the Victorian resort of
Mumbles, also known as the ‘Gateway to Gower’,
offers a fantastic array of attractions, including a pier,
traditional boutiques, craft shops and ice-cream parlours.
The Gower Peninsula – designated Britain’s first ‘Area of
Outstanding Natural Beauty’– extends west of Mumbles in
a succession of stunning coastal and rural sceneries.

To the east, the ‘Waterfall Country’ at Afan and the
Vale of Neath is a haven for walkers and bikers alike. A
journey west, takes you to Britain’s only coastal national
park: Pembrokeshire. Swansea is also privileged to
be less than an hour’s drive from the Brecon Beacons
National Park.
THE OPPORTUNITY

        CHIEF DIGITAL & INFORMATION OFFICER (CDIO)

SEAMLESSLY DRIVE DIGITAL EFFICIENCIES THROUGH LEADING OUR TRANSFORMATIONAL
   DIGITAL STRATEGY, TO SUPPORT A TRULY WORLD-CLASS CUSTOMER EXPERIENCE
LEADING THE WAY IN
DIGITAL TRANSFORMATION

An integral part of Swansea University’s success is our focus on creating quality student
experiences. This is dependent on the effective operation and continuous improvement of our
systems and services, supported by technology and infrastructure to enhance customer-focus
and agility.

INNOVATION IN DIGITAL SERVICES

As part of the University’s Strategic Plan, we are investing in our digital-world to benefit student
and staff experiences, and to become sector-leading in this area.

With a transformational ‘digital first’ mind-set we aim to enrich our teaching, learning, research,
innovation, collaboration and operational activity; and to save people time and create value by
providing digital solutions that people will want to use, rather than have to use.
                                                                                                       Approx no. of staff in directorate             100
OUR DIGITAL AND INFORMATION SERVICES DIRECTORATE

We recognise the strategic value that our digital infrastructure can add. Our vision is to support     5 direct reports
the University in having an innovative and inclusive digital environment that engages and
inspires our students and staff to create and deliver world-class teaching and research.

Our services includes end-to-end support for the entire organisation, including:                       Located across                SINGLETON PARK    BAY
                                                                                                       both campuses
•   Digital solutions (data, software & applications)
•   IT Infrastructure
•   Cyber and Information Security
•   Programme Management
•   Contracts, licence and asset management
                                                                                                       International & regional travel
•   Media and IT support
•   Welsh Video Network

                                                                                                       Annual budget of                         £9.2M
OUR KEY SUPPLIERS

                                                                                                       Substantial additional investment
                                                                                                       in the digital infrastructure planned
THE ROLE

JOB TITLE:                Chief Digital & Information Officer (CDIO)                        CONTRACT:        Permanent

SALARY:                   Competitive (Grade 11 salary scale)
                                                                                                             Singleton and Bay campuses as required. Regular regional,
                                                                                            LOCATION:
                                                                                                             national and international travel may also be required.
HOURS OF WORK:            Full time, 35 hours per week

BACKGROUND

The University wishes to appoint an outstanding leader to the position of Chief              The responsibilities of the CDIO fall into the following three broad areas:
Digital and Information Officer (CDIO) who will work closely with the Provost and
Registrar and Chief Operating Officer to shape the development and delivery of the           •   The CDIO will champion, develop, and oversee the implementation of the
University’s Digital and Information Strategy.                                                   University’s Digital and Information strategies.

The University’s Strategic Plan prioritises the development of a ‘digital first’ approach    •   The CDIO will have leadership responsibility for the professional services staff
to systems and services, supported by the necessary technology and infrastructure                in the Digital and Information Services Directorate ensuring that the staff are
that will significantly enhance the customer-focus and agility in all aspects of the work        properly aligned to support the delivery of the Strategic Plan with a strong user
of the Directorate.                                                                              centric ethos.

The new CDIO will lead this digital transformation enabling Swansea University to be         •   The CDIO, as a member of the Registrar and Chief Operating Officer’s
sector leading in this area.                                                                     Leadership Team, will contribute on a corporate basis to strategic matters
                                                                                                 affecting the University.
This will require a transformational ‘step change’ in service and support to users
(staff and learners) to fully exploit digital and have robust, leading-edge systems that
will deliver a great user experience.                                                        In addition to Leadership responsibilities for the Digital and Information Directorate
                                                                                             the postholder will also have responsibilities as a member of the Professional
The post-holder, through exercising a high degree of independent professional                Services Leadership Team (PSLT).
responsibility and discretion, will lead the provision of an excellent and innovative
Digital and Information Strategy and service, and will play a key strategic role in
the delivery of the University’s Strategic Plan, ensuring that the Directorate operates
efficiently, within budget and provides value for money.
MAIN PURPOSE OF POST

Working in close collaboration with the Provost and Registrar and Chief Operating Officer, this role will champion, develop, and oversee the
implementation of the University’s Digital and Information strategies.

KEY RESPONSIBILITIES AND DUTIES FOR THE CDIO WILL INCLUDE:                                               8.   Working closely with the Director of Planning and Strategic projects to develop ‘best
                                                                                                              in class’ Business Intelligence (BI) Systems that maximise the use of BI through the
                                                                                                              development of comprehensive, robust and reliable management ‘dash boards’ (where
1.   To lead the strategic development, implementation, monitoring and review of a Digital                    possible using real time data).
     and Information strategy that is transformative in its ambition and facilitates a ‘digital first’
     approach to systems and services across all campuses, ensuring that our digital and IT              9.   To proactively engage with peer networks to benchmark service against other UK
     infrastructure supports all our Academic Faculties and Professional Services Directorates.               Universities to identify and implement best practice and to ensure that the Directorate is at
                                                                                                              the leading edge of technological developments.
2.   To work closely with leaders from across the University to ensure that the Digital and
     Information strategy and services support the delivery of the 5 pillars of the University’s         10. To provide any other duties appropriate to the grade and nature of this post.
     strategic plan (civic mission, student experience, learning and teaching, research and
     enterprise) in a user centric way.

3.   Develop, implement and maintain robust cyber-security infrastructure, ensuring the University       GENERAL DUTIES
     is protected from cyber-attack.

4.   To provide inspirational leadership and effective performance management of the delivery            11. To fully engage with the University’s Performance Enabling and Welsh language policies
     team (internal staff complimented by expert suppliers) that is focused on delivering a
     comprehensive service to end users and the efficient delivery of business improvement and           12. To promote equality and diversity in working practices and to maintain positive working
     workflow digitisation projects.                                                                         relationships.

5.   To provide a holistic service that facilitates a transformation of student and staff support
     services, business intelligence and workflow management. This will include responsibility for       13. To lead on the continual improvement of health and safety performance through a good
     the necessary training and behavioural change that will transform the University’s approach.            understanding of the risk profile and the development of a positive health and safety
                                                                                                             culture.
6.   To work closely with the Director of Finance to secure the necessary investment and resources
     required to deliver cutting edge solutions and to take ownership of the management of major         14. Any other duties as directed by the Registrar and Chief Operating Officer.
     IT capital investments and information technology initiatives which have a significant impact
     across the University.
                                                                                                         15. To ensure that risk management is an integral part of any decision-making process, by
7.   To ensure that appropriate, robust, and reliable IT infrastructure and data security and                ensuring compliance with the University’s Risk Management Policy.
     access arrangements are in place. The CDIO will have leadership responsibility for risk
     management regarding systems security, and business continuity.
THE PERSON

ESSENTIAL CRITERIA

LEADERSHIP:                                                           QUALIFICATIONS & EXPERIENCE                                             KNOWLEDGE AND SKILLS

1.   Demonstrable evidence of creating a culture that delivers        6.   Educated to Degree level (in exceptional circumstances the         13. Excellent understanding of the IT Marketplace;
     successful outcomes through people, developing and                    selection panel will have the discretion to shortlist applicants
                                                                                                                                              14. Clear Understanding of the latest technologies and
     challenging teams to succeed and take pride in delivering             without a degree who can demonstrate substantial experience
                                                                                                                                                  applications in the world of digital transformation, and how
     professional services and solutions.                                  in a relevant senior leadership role);
                                                                                                                                                  these can be effectively deployed to enhance the customer
2.   Ability to enable teams to work together and across functions    7.   Experience in a senior leadership role with a personal track           experience and drive business value;
     to deliver successful outcomes that exceed the needs and              record of success gained in a large and complex operating          15. Proven negotiating and influencing skills;
     expectations of customers, and in creating environments that          environment;
     demonstrate equality, foster trust, respect and challenge.                                                                               16. Excellent interpersonal skills with the ability to communicate
                                                                      8.   Significant experience in delivering a complex range of                complex information to a variety of audiences;
3.   Demonstrable experience of creating environments that                 services utilising a range of third-party providers;
     identify, understand and give priority to delivering the needs                                                                           17. Excellent technical knowledge and understanding to enable
     of the customer, and in motivating and inspiring teams to        9.   Demonstrable ability to form meaningful partnerships with              effective leadership;
     provide the highest standards of personalised care.                   technology vendors and suppliers;
                                                                                                                                              18. Professional credibility, integrity, strength of character, and
4.   Transformational leadership ability, with proven experience      10. Evidence of successful delivery of major infrastructure                 the ability to influence others within the University and
     of successfully leading transformational and behavioural             development and business improvement initiatives, including             externally.
     change to a ‘digital first’ approach to systems and services;        robust approaches to cyber security;

5.   Capacity to foster a working environment that demonstrates       11. Significant record of success at a senior leadership level
     a commitment to equality, trust, respect and constructive            of leading key professional services staff and managing
     challenge;                                                           financial resources, having a well- defined vision for the
                                                                          leadership ethos which should permeate all aspects of a
                                                                          large digital and information function;
                                                                      12. Significant and measurable accomplishments in
                                                                          development and delivery of innovative service development
                                                                          and customer services initiatives that demonstrate successful
                                                                          delivery of a ‘digital first’ user centric strategy with clear
                                                                          measures/indicators of success;

DESIRABLE CRITERIA

1.   A relevant postgraduate and/or professional qualification;
2.   An understanding of the delivery of IT and digital transformation in the context of a university environment or detailed understanding of the complex nature of customer demands in an educational setting;
3.   Proven success in developing and implementing business intelligence systems.
LEADERSHIP VALUES:
All Professional Services areas at Swansea University operate to a defined set of Core Values: Professional services values and it is an expectation that everyone is able to demonstrate a commitment to
these values from the point of application through to the day to day delivery of their roles. Commitment to our values at Swansea University supports us in promoting equality and valuing diversity to utilise
all the talent that we have. In addition you will operate to a defined set of Leadership Values:

WE ARE PROFESSIONAL:                                                   WE WORK TOGETHER:                                                     WE CARE:
We develop ourselves and our teams through continued                   We enable our teams to work together and across functions             We create environments that identify, understand and give
professional development, and use feedback to improve. We              to deliver successful outcomes that exceed the needs and              priority to delivering the needs of the University Community
create a culture that delivers successful outcomes through people,     expectations of our customers. We are responsible for creating        (our students, colleagues, external partners and the public). We
supporting, developing and challenging our teams to succeed.           environments that demonstrate equality, foster trust, respect         motive and inspire our teams to provide the highest standards
We involve our people in developing a vision for the future and        and challenge. We are accountable for providing clarity and           of personalised care and in doing so uphold the Swansea
in enabling innovation and change, improving University, team          direction, communicating the “big picture” and harnessing             University brand.
and individual performance.                                            ideas and opportunities to achieve the University’s vision.
UNIVERSITY STRUCTURE
SENIOR MANAGEMENT TEAM

The University is led by the Senior Management Team, consisting of:

Vice-Chancellor								Professor Paul Boyle
Interim Registrar & Chief Operating Officer                 				Mrs Niamh Lamond
Provost										Professor Steve Wilks
Pro Vice-Chancellor (Education)						Professor Martin Stringer
Pro Vice-Chancellor (International)						Professor Judith Lamie
Pro Vice-Chancellor (Research & Innovation)					Professor Helen Griffiths
Pro Vice-Chancellor (Faculty of Medicine, Health and Life Science)                                  Professor Keith LLoyd
Pro Vice-Chancellor (Faculty of Humanities and Social Sciences)                                     Professor Elwen Evans QC
Pro Vice-Chancellor (Faculty of Science and Engineering) 			                                        Professor Kenith Meissner
Director of Finance           							Mrs Sarah Jones

PROFESSIONAL SERVICES

10 Professional Service Directorates support the University’s work. Each Director reports to the Registrar
& Chief Operating Officer, and is responsible for ensuring efficient and effective professional services across
the University’s activities.

Academic Services 								Mr Adrian Novis
Estates and Facilities Management						Mr Greg Ducie
Finance										Mrs Sarah Jones
Human Resources							                                                                              Mrs Sian Cushion
Information Services and Systems						This Role
Marketing, Recruitment & International					                                                         Mr John Connolly
Planning and Strategic Projects Unit						                                                          Mrs Pat Price
Research, Engagement and Innovation Services				                                                    Mr Ceri Jones
Student Services								Mr Kevin Child
Vice Chancellor’s Office                						Mrs Louise Woollard
UNIVERSITY GOVERNANCE
THE UNIVERSITY COUNCIL

The Council of Swansea University is the governing body and is responsible for determining the University’s strategic direction,
and for the University’s finance, property, investments and general business of the University. The Council, which meets several times
a year, currently consists of 18 members, the majority of whom are lay members not directly connected with the University.

The current membership is as follows:

Pro-Chancellor and Chair of Council			                               Mr Bleddyn Phillips

Pro-Chancellor						Sir Roderick Evans

Treasurer						Mr Carlos (Goi) Ashmore

Vice-Chancellor 					Professor Paul Boyle

Lay Members Co-opted by the Council			 Dr Kerry Beynon, Professor Edward David, Professor Kathryn Monk,
							                                Dr Angus Muirhead, Ms Elin Rhys, Mrs Marcia Sinfield,
							Professor Keshav Singhal, Ms Anne Tutt

Staff Members Appointed by Senate			                                 Professor Nuria Lorenzo-Dus, Dr Sian Rees

Employees of Swansea University			 Mr Adrian Jenkins, Professor Sue Jordan
as prescribed by the Ordinances

President of the Students’ Union			                                  Ms Katie Phillips

Student member appointed by			                                       Ms Liza Leibowitz
the Students’ Union

THE UNIVERSITY SENATE                                                THE UNIVERSITY COURT

The University Senate is the senior academic body in the             The Court, a large body with over 300 members, stands above
University and is responsible, subject to the approval of            the University’s main decision-making machinery, representing
Council, for regulating and superintending the courses,              the Institution’s stakeholders. Most members of the Court are
awards and qualifications provided by the University.                external to the University, representing the local community
The Senate draws its membership from the academic staff              and other designated bodies with an interest in the work of
and students of the institution.                                     the University.
AMBITIOUS PLANS
AN EXCITING TIME TO JOIN
SWANSEA UNIVERSITY
The University was founded by industry, in 1920, to delivery for industry.
One hundred years on, we continue to have impressive links with commercial
and industrial partners across a range of sectors. We lead Wales in research
areas critical to economic growth and population well-being including
Environmental Sciences, Medicine and Engineering.

We have recently published our latest Strategic Plan, as we excitedly
enter our second century.
Veredus is acting as an employment agency advisor to
                                                                       Swansea University on this appointment.

                                                        Candidates should apply for this role through the Veredus website at:
                                                                        https://www.veredus.co.uk/jobs
                                                                             quoting reference 1406

                                                        Click on the ‘Apply’ button and follow the instructions to upload a CV,
                                                                cover letter, and equal opportunities monitoring form,
                                                                 which can be downloaded from the Veredus website.

                                                       The closing date for applications is 17.00 Friday 17th September 2021

GDPR personal data notice
According to GDPR guidelines, we are only able to process your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic
data, biometric data, health, sex life, or sexual orientation) with your express consent. You will be asked to complete a consent form when you apply and please do not include any Sensitive Personal Data
within your CV (although this can be included in your covering letter if you wish to do so), remembering also not to include contact details for referees without their prior agreement.
You can also read