CHEETAH RELEASE PROGRAMME VOLUNTEER GUIDE - E-mail: Website: www.ashia.co.za www.kuzuko.com - Ashia Cheetah ...
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CHEETAH RELEASE PROGRAMME VOLUNTEER GUIDE E-mail: volunteers@ashia.co.za Website: www.ashia.co.za www.kuzuko.com
TABLE OF CONTENTS Welcome to Ashia and Kuzuko 4 Volunteering At Kuzuko – Ashia’s Wilding And Release Projects 5 Application Process, Fees & Payment Policy 6 Stay at Ashia 22 Volunteer House 22 Working Holiday Apartments 22 Stay at Kuzuko 22 Volunteer House 22 Deposit 23 Cancellation Policy 7 Daily Schedule and Duties 22 Ashia 22 Kuzuko 22 Introduction to Program 22 Ashia 22 Kuzuko 22 General Information - Ashia 22 Dress Code and Clothing 22 Laptops and Other Valuables 22 Internet Access 23 Water, Laundry and Electricity 23 TV & Entertainment 25 Transportation 25 Weather, Climate and Field Conditions 22 General Information – Kuzuko 26 Dress Code and Clothing 26 Laptops and Other Valuables 22 Internet Access 23 Water, Laundry and Electricity 23 TV & Entertainment 25 Transportation 25 Weather, Climate and Field Conditions 27 Cultural Guidelines 28 2
Preparing for you Trip 26 Ashia 26 Kuzuko 22 Visa Requirements 4 Baggage 5 Travel Essentials 6 Carrying Items for Ashia 28 Travel Insurance 30 Money 30 Health 26 General Health and First Aid 26 Vaccinations and Medical Care 22 Other Health Information 23 HIV/Aids 23 Before You Leave Checklist 30 History of Ashia and Organisational Structure 31 History of Kuzuko and Organisational Structure 31 Recent History of The Cheetah 31 Cheetah Behaviour 31 Challenges And Human Conflict 32 Additional Reading Material 33 3
Welcome To Ashia and Kuzuko “ASHIA” “Meaningful Existence” – African (East African / Somali) “Life & Hope” – Arabic Dear Volunteer, Thank you for your interest in volunteering with Ashia and Kuzuko. Spending your time with us means not only a pair of helping hands at the sanctuary and with our animals but also actively supporting our conservation efforts. We really appreciate your commitment and contribution to our goals and to our scientific research, conservation and education work. We are still a young project but have achieved a lot in a short time, and volunteers are the backbone of our various programs. We welcome people who want to make a difference by becoming an important part of the success in our efforts to save the endangered cheetah in its race for survival. You don’t necessarily need in-depth knowledge or previous experience but rather drive, dedication, open-mindedness, enthusiasm, passion, hope and a spirit that NEVER dies! Not to mention a general love for all animals and wildlife. We can’t express in words how important and uplifting it is to us to receive through our volunteers the confirmation that people around the world are interested in the plight of the cheetah and are as committed as we are to conserving these unique predators. Ashia’s long-term conservation mission relies on 3 supporting legs: the education, research and fundraising center in Paarl, home to our ambassador cheetahs or animals in need of care; the breeding centre of our partner project Cheetah Experience in Bloemfontein, with advanced knowledge about cheetah’s health, fertility and reproduction, and our Cheetah Release Program, funded and managed by Ashia Cheetah Conservation NPC, which went into operation in 2018 with Ashia’s first release of a captive born female onto Kuzuko, a 15,000ha private game reserve in the Eastern Cape. Presently there are now three adult females, one adult male and two sub-adults wilded or in the process of being wilded at Kuzuko. While working with us you will learn a lot about day-to-day animal welfare, health and diet protocols, cheetah breeding, the release of captive raised cheetahs into the protected wild of South African game reserves, and of course the challenges cheetahs and cheetah conservation are facing today. For those volunteers interested in farm life, the working farm and its produces will be an interesting add-on. We hope that you will enjoy your time with our team and we’re really looking forward to meeting you. Yours sincerely Chantal Rischard & Stephan Illenberger Founders and Directors Sanctuaire Ashia RF Pty Ltd & Ashia Cheetah Conservation NPC …and the whole Ashia Team 4
Volunteering at Kuzuko – Ashia’s Wilding and Release Projects Wilding Project This project aims to ‘wild’ captive raised cheetahs, unrelated to animals in the Cheetah Metapopulation (managed by EWT, the Endangered Wildlife Trust) and to release them once fit for survival in the protected wild onto other game reserves. The Wilding Project at Kuzuko is a cooperation between and financed by Ashia Cheetah Conservation, Kuzuko Lodge (https://www.kuzuko.com) and Inqo, a Social Impact Investment Company. Release Project Releasing captive-born cheetahs into a protected wild is a promising way to respond to the need of reintroducing new genetic lineages to strengthen the wild cheetah population of private game reserves in South Africa. Given the limited numbers in the wild, supplementation should come from scientific breeding programmes with strict DNA testing and accurate (Studbook) records on origin and parentage. Ashia’s Cheetah Release Program is managed and fully financed by Ashia Cheetah Conservation NPC. The release of the captive-raised cheetahs is a cooperation between Ashia Cheetah Conservation and Kuzuko Lodge. Jasmin with one of her first kills Requirements All volunteers or interns who apply for the Release Program must have previous experience or undergo a required training period at Ashia. The applicant will be interviewed before the booking is finalised. 5
APPLICATION PROCESS Please fill in the attached application form and email it to volunteers@ashia.co.za or apply via our website http://www.ashia.co.za/volunteers-application/. We shall respond within 3 working days – please be patient with us as our administration staff also work with the animals so any animal emergencies will always take priority. If you have not had a response within 3 days, please just send us a friendly reminder!! Programme Cost – Prices 2019 in ZAR (excluding transfers between projects) Volunteering 3 WEEKS 4 WEEKS 5 WEEKS 6 WEEKS 7+ WEEKS (per week) Volunteer House R 19,250 R25,500 R31,000 R37,050 6,300 Internships Discount on 3 WEEKS 4 WEEKS 5 WEEKS 6+ WEEKS (min. 2 weeks) volunteer cost (per week) Interntl. Interns 30% R13,475 R17,850 R21,700 4,410 SA Interns 50% R9,625 R12,750 R15,500 3,150 NOT INCLUDED in the Volunteering fees are any flights to/from the project. For an additional cost we can include transport from Cape Town International Airport (pick up time 10 AM, 2 PM and 5 PM – Any flight arrivals after this time you will need to book accommodation at one of the hotels surrounding the airport, from where you will be collected at the 10 AM pick up time the following day) to the project in Paarl, bus trip fare to Port Elizabeth and transfer from Port Elizabeth to Kuzuko Lodge. Transfers in Paarl are done by Claim Victory, a trustworthy Tour Operator we use for transfers as well as for Peninsula, City, Garden Route and Winelands Tours for our volunteers and guests. We want to make sure that all our volunteers travel safely to and from our project. Port Elizabeth does have an International Airport – please book your departure flights/trips from Port Elizabeth. 6
Stay at Ashia Ashia is situated on a 35ha farm just outside the city of Paarl, only 45 minutes from Cape Town. We offer several types of accommodations for volunteers and overnight guests. Included in price: • Accommodation • Bedding and towels including a weekly laundry service • 2 meals per day (Monday – Saturday) - light breakfast (bread, cereal, eggs, cheese, tea and coffee provided at the Volunteer House) and a cooked lunch including water and juice at the stoep of the Main House. We can cater to different dietary needs, so please make sure you specify in your application form if you require a special diet. • Volunteering including training and induction. • 2 x Ashia t-shirts for min stay 2 weeks (1 t-shirt for 1 week stay). • Wi-Fi available in the volunteer house and certain areas of the farm Volunteer House The volunteer house is situated on the farm with a view onto the leopard and cheetah camps, orchards and the impressive Drakenstein Mountains. We can accommodate up to 12 volunteers or students at a time. Our volunteer house is custom built for volunteers. It includes a large central living area – with a shared kitchen, lounge room, TV, dining room, outdoor deck and braai (or BBQ) area, where you can relax in the evenings and look across the cheetah enclosures in the valley and the mountains ahead of you. The sunsets are always beautiful, so you can spend every evening just watching the sun go down behind the mountain while the sky change through the pinks, oranges and reds. On each side of the central living area, there are 2 double bedrooms, 2 single bedrooms, 2 shared bathrooms and 2 outdoor showers. Rooms are allocated on same-gender sharing basis. Arrangements can be made for couples in a double room (subject to availability). Longer-term volunteers and interns have the possibility to stay in one of the single rooms featuring a working desk and additional shelves. Our volunteer coordinator is taking care of the house as well as the needs, shopping & leisure activities of our volunteers. The house is cleaned regularly. You will be allocated linen and towels upon arrival. Daily breakfast is available for you to prepare and lunch is provided Monday – Saturday on the stoep at the Main House. Tea and coffee are available all day, but dinner is not included in the cost. You will be taken to the shops weekly to buy food, drinks, snacks and other necessities – so make sure you bring along extra money. Please be aware that with communal living you will need to be flexible and respectful of others around you. This means keeping noise to a minimum and tidying up after yourself. Music and other loud noise should generally be stopped at 10pm. 7
Should household goods in your accommodation be damaged in any way you will be liable for replacing the damaged item/s before you leave. Stay At Kuzuko Kuzuko Lodge is a 15,000ha private game reserve situated in the malaria free greater Addo area, Eastern Cape Province of South Africa. Included in price: • Daily breakfast is available for you to prepare and lunch is provided Monday – Saturday in the staff canteen of the Lodge. Water is available all day, but dinner is not included in the cost. You will be taken to the shops weekly to buy food, drinks, snacks and other necessities – so make sure you bring along extra money. • Volunteer self-catering accommodation consists of 2 en-suite double rooms and 2 rooms with 2 bunk beds in each • Accommodation is in a safe area; giraffe, baboon, wildebeest etc (doors or windows should be kept locked during the day because of the baboons) • Linen and towels provided • Laundry facility is there, but better pack for a week • A radio will be handed over to the volunteers in case of any emergency during the night • Wi-Fi at the accommodation Deposit A 50% deposit is required to confirm your booking, with the final 50% payment due one month prior to your arrival. BOOKINGS FOR PEAK SEASON (1ST NOV – 31ST JAN) – final payment required 60 days prior to arrival. Your confirmation email will provide the amount you are required to pay, along with the banking details (below). Please email us as soon as you make this payment, so we can ensure it arrives at our end. Please specify the amount of the transfer and the account name that the transfer has come from – this makes it much easier for us follow-up at this end. We will send you a reminder email one (or two) months prior to your arrival date with the amount outstanding for payment. 8
Cancellation Policy Your 50% deposit will not be refunded should you cancel your participation in the project at any time. If you cancel your booking less than 30 days before your start date, you will not be eligible for a refund of any kind. BOOKINGS FOR PEAK SEASON (1ST NOV – 31ST JAN) – cancellations within 60 days of arrival will not be eligible for a refund of any kind. We can put all money paid towards a different date if you wish to reschedule your volunteer experience. Fees are to cover administration work and the opportunity cost of being unable to fill your position at last minute. Once you arrive, if you decide to leave the project early for any reason, Ashia will be unable to refund you in any way. BANKING DETAILS (Please note: IBAN is not used outside of Europe !) Account Name Sanctuaire Ashia Pty Ltd Bank Investec Bank Bank Address 100 Grayston Drive, Sandton Branch Code 580105 Account No. 10011935870 Swift (= BIC) IVESZAJJXXX Daily Schedule And Duties ASHIA Ashia attempts to match tasks to a volunteer’s skills and experience. You are welcome to make suggestions concerning where you feel you can be of most help, but please keep in mind that the purpose of your stay is to support Ashia’s operations which can involve anything from office or administrative work to gardening. While this type of work may seem mundane or even boring to some, without it Ashia could not be successful in its mission of cheetah conservation, research and education. We try to ensure that you will receive a balanced experience that will include a great deal of animal work to get your ready for your stay at Kuzuko, but please be prepared to spend some of your volunteer time in the garden, office or our Reception/Boutique Shop & Café area. Please see below for a daily schedule and activities during your stay at the sanctuary in Paarl: • Cleaning & maintenance of the animal enclosures (poop-scooping, removal of old bones, removal of plants harmful to animals etc), refilling water bowls, cleaning their houses and helping with general maintenance of enclosures. • Preparing food and feeding the animals – this involves handling raw meat!! • Assisting with sanctuary maintenance and other group activities. • Planning and helping with animal enrichment (treats, toys, building climbing structures, shades or hides etc…). • Monitoring animals when required. • Collecting data for and participating in our long-term animal behavioural study in connection with changes of feeding times, interaction between different animals, animals in heat, visitor activities, enrichments… • Assisting with preparation of Veterinary or DNA-Testing days. • Assisting our experienced guides with Educational Visitor Tours as a “shadowing guide” • Guiding Educational Visitor Tours once you have completed a mock tour with a staff member (applies only to long-term volunteers / 3 months+). • Assisting with “Education Days” for children of the local community. 9
• Assisting with conservation, private or company events at the Education Centre. • Assisting with farming activities such as harvesting olives, guavas or the various produces of our fruit, vegetable and herb gardens. A working day at Ashia is never typical and changes depending on the time of year and the weather. As outlined above, it generally begins with the cleaning of the camps, the feeding of our animals and the preparation of the facility for public visitors. It will then be followed by a group meeting where the remainder of the days’ activities will be discussed followed by group activities (vary between maintenance work, animal enrichment, education or anything unexpected that should arise) before your lunch break. The afternoon entails either group activities or special tasks before we start feeding the animals and clean up for the day. The work will vary from day to day and working with wild animals leads to surprises and so you will need to be flexible to accommodate the unexpected. Due to various reasons related to our animals or visitor bookings, volunteers will be asked to work early, late and during weekends and are expected to multitask and be flexible where needed. Depending on your skills some of your daily work can consist of computer data entry and other administrative tasks, while other tasks can be downright ‘dirty’ and might include clearing vegetation, handling meat, tidying up the meat room after dishing, cleaning cheetah enclosures or similar tasks. The animals come first at Ashia but there is the dirty and boring side as well: meat room and office work Summer (Nov-April) 06:30 – 07:00 Animal enrichment activities (cheetah runs or general enrichment) 07:00 – 09:30 Daily cleaning of enclosures and animal feeding 09:30 – 10:00 Staff and Volunteer meeting for daily planning 10:00 – 12:30 Work begins (on tasks & projects) 12:30 – 13:30 Lunch (provided at the stoep of the Main House) 13:30 – 17:00 Work continues (on tasks & projects) Winter (May-Oct) 07:30 – 08:00 Animal enrichment activities (cheetah runs or general enrichment) 08:00 – 09:30 Daily cleaning of enclosures and animal feeding 09:30 – 10:00 Staff and Volunteer meeting for daily planning 10:00 – 12:30 Work begins (on tasks & projects) 12:30 – 13:30 Lunch (provided at the stoep of the Main House) 13:30 – 17:30 Work continues (on tasks & projects) 10
Days Off Each week volunteers will be allocated two days off; we always try to give two volunteers the same day off so that you do not have to spend your day off on your own, but we cannot guarantee this. You are not required to come into work on these days, although you are welcome to even on your day off. Some volunteers choose to work through their off days if they are staying for only a short time. But if you want to make the most of the time offered to you then you are welcome to relax on the farm, in the dam, sunbathing on the grass or just spending extra time with the animals. Alternatively, you can go out and explore what the Western Cape has to offer. There is plenty to do so make the most of the time if you can. Staff can assist with arranging activities for you – whether you stay close by in Paarl, Stellenbosch or Franschhoek, or venture further towards Cape Town or along the coast. There are festivals, wildlife sightings, hikes, rock climbing, air balloon rides, paragliding …whatever takes your fancy, there is sure to be something for you to do. We can provide details and an application form for a reputable company that we work with for day trips and Garden Route Tours – please enquire. …WINE TASTING – WHALE WATCHING – PENGUINS – GARDEN ROUTE – TABLE MOUNTAIN – CAPE OF GOOD HOPE – BEACHES – WATERFRONT… KUZUKO LODGE Volunteer Conservation Weekly Programme – subject to changes. Day Early morning Morning session Afternoon session 09h00 – 12h00 session 05h00 – 08h00 14h00 – 17h00 Monday Key Species Cheetah Road and dam Monitoring Conservation maintenance Tuesday Key Species Cheetah Bush clearing Monitoring Conservation Wednesday Key Species Foundation Town trip / Off / Monitoring Support Game Drive Thursday Key Species Cheetah Boma Monitoring Conservation maintenance Friday Key Species Cheetah Fence Monitoring Conservation maintenance Saturday Key Species Spekboom Town trip / Off / Monitoring Planting game Drive Sunday Off day Off day Off day 11
Volunteers at work at Kuzuko combating problem plant invasion. Internship Weekly Programme – subject to changes. Day Morning session Afternoon session 07h00 – 12h00 13h00 – 17h00 Monday Hands on work Hands on work experience experience Tuesday Hands on work Hands on work experience experience Wednesday Local school visit / Town trip / Off / Game Foundation support Drive Thursday Hands on work Hands on work experience experience Friday Hands on work Hands on work experience experience Saturday Hands on work Town trip / Off / game experience Drive Sunday Off day Off day Third female to be wilded at Kuzuko. 12
INTRODUCTION TO PROGRAM ASHIA On the day you arrive, you will be picked up from Cape Town International Airport and brought to the farm (if you wish to book the transfer through us). Once you get to the farm, you will be welcomed by our volunteer coordinator and taken straight to your accommodation where you can unpack and settle in. However, for your first evening, you don’t have to worry about cooking as we usually put our pizza oven to use and all staff and volunteers will get together for a pizza night to introduce ourselves and welcome you to Ashia. Your first day will consist mainly of showing you around and introducing you to the farm. After this first impression of our project you will have your induction to the program with one of our staff members and you will be asked to sign our indemnity form, which explains that you are aware that you are sharing a property with wild animals and take responsibility for your own actions while at Ashia. Our Volunteer Coordinator will go through all the formalities required when working with wild animals, including: • Signing of paperwork: Arrival Sheet, Indemnity & Waiver Agreement, Volunteers Standard Terms and Conditions, Confidentiality and Non-Disclosure Agreement, Photography & Audio Visual Footage Agreement, Extracurricular Activities Indemnity Agreement and Important Volunteer Rules. • Induction to the program: Ashia and its activities, Animal & Sanctuary Protocols After your introduction day we will buddy you up with one of our other longer-term volunteers or a staff member, who you will be able to shadow for your first couple of days to make sure that you are comfortable with what volunteer life entails. In addition, every volunteer receives a Volunteer Orientation Manual. Please take the time on your first day at Ashia to read this thoroughly, as it includes information on your rights and responsibilities, standard operating procedures, animal safety protocols (feeding and care), information about the resident animals at Ashia and other useful information such as a list of telephone numbers and leisure opportunities in the Cape area. Upon leaving Ashia, you will be asked to complete an Evaluation Survey. Any belongings you wish to leave behind can be handed over to one of the staff members. In addition, we hope that you will stay in touch with us after you complete your stay and continue to educate your friends, family and neighbours about Ashia’s conservation efforts. For more information on this please visit: General Ashia Facebook: https://facebook.com/ashia Ashia Cheetah Conservation Facebook: https://facebook.com/ashiacheetahconservation Cheetah And Other Animal Care Animal enclosures are located in several areas at Ashia’s farm and are cleaned daily. Most of our animals are fed every day. Volunteers help staff to collect and distribute meat, typically consisting of chicken, cow, donkey, horse and sometimes other types of meat such as zebra or springbok. The feed can include heads and organs. Ashia staff and volunteers regularly do a visual animal check. A number of times each week, some of the resident non-releasable cheetahs are exercised in a Cheetah Run in our vast Running Enclosure featuring a professional lure system. Volunteers may be asked to assist staff guiding visitors who observe these events from the secure middle part of the running enclosure. 13
The sanctuary is at the moment home to 16 cheetahs, 2 leopards and 3 servals. The number of the resident cheetahs varies due to the Release and Breeding Program. Animal care and farm work can be extremely messy and dirty, so bring a few sets of clothes you don’t mind ruining. It is also useful to bring a pair of gum boots/wellies along during the wet season (May – October). Volunteers assisting with cheetah husbandry and enrichment Veterinary And Clinical Work Ashia conducts its own medical check-ups for all of its resident cheetahs several times a year. Veterinary care is provided to cheetahs, leopards and other small cats as needed, as well as DNA- testing of adolescent cheetah. Veterinary health examinations of resident cheetahs are conducted annually. As some of our resident cheetahs are older animals and their health or teeth status requires the feeding of minced meat which means their teeth lack the natural cleaning by chewing bones. These animals receive on average every six months an extensive dental cleaning at a nearby veterinary clinic. They have to be sedated and you may be asked to assist in handling the animal or monitoring after its return to the camp. Ashia keeps extensive records on animal health, and much of the clinical work involves data entry, record keeping and labelling. In the event that Ashia receives notification about wild caught animals like genets or caracals for example, staff and volunteers may need to attend pick-ups. Once at Ashia a medical check-up is conducted, and whenever possible the animals are released back into the wild according to the regulations of Western Cape Nature Conservation Board. 14
Education Centre And Visitor Activities With the Education Centre, Ashia provides a facility for wildlife conservationists, animal welfarists and behaviourists, schools, students, youths, teachers, tour operators and tourists to give or attend to presentations about the physiology, ecology and environmental issues related to the cheetah’s survival as well as the role of the cheetah in the ecosystem, human-wildlife conflict issues, and predator-friendly livestock management. Volunteers are welcome to attend and/or may be asked to assist with these events. Presentation by EWT about cheetah conservation in our Education Centre Ashia Gift Shop and Café is open daily from 9am-5pm except Mondays and Christmas Day and Boxing Day. Upon arrival, day visitors sign their indemnity form, watch the introduction video and receive a guided tour of the farm and the resident cheetahs. Visitors and overnight guests can also observe and photograph our resident cheetahs from secure areas - what we call our “human enclosures” – inside the cheetahs’ camps while receiving an educational talk from a tour guide. Further visitor experiences include watching cheetah runs from a secure areas inside our running enclosure and cheetah leash- free walks for scent enrichment inside a vast fenced walking area to explore a different environment on the animals’ own terms (will be built in 2019). Our Reception area, called The Barn, managed by staff and volunteers, also hosts a Boutique Shop and Café with a terrace offering sweeping view over the Drakenstein mountains. Guests can refresh with a variety of drinks and light lunch options, mostly homemade, using fresh farm produces. The Shop offers an extensive selection of high end gifts and memorabilia. All activities have to be pre-booked for a fee as we only accept a limited number of 20-25 guests per day (includes Educational Tours & Special Experiences). Cheetah Run, and visitors after the run in the secure middle area of the running enclosure 15
Dress Code And Clothing Ashia We understand that it can be difficult to figure out what you need to bring to a project like ours, especially if you have not been travelling before. We suggest you bring a variety of clothing, to cover work days as well as social events and days/evenings out. In addition to this, your clothing must be suitable for the climate and weather for the time of year that you are with us. The climate in the Western Cape is typically Mediterranean, with warm, dry summers and mild, wet winters. Summer temperatures in Paarl can reach heights of up to nearly 40°C, but in the winter months it can drop to temperatures as low as 1°C. Depending on your time of stay, it may vary as to what clothing is most appropriate. However, as the weather can be changeable it is recommended that you bring a selection of clothing that will suit both wet and dry weather. December - March are our very hot months with daily temperatures being above 30 ˚C degrees often up to 40 ˚C. We rarely get rain in summer, but it can happen on the odd occasion. April - August are our cold and wet months with minimum temperatures being between 2 ˚C in the early morning to about 8 ˚C at midday. Some days it can get quite warm even in winter (up to 27˚C during the day) so also pack some clothes for warmer weather. September – November are our warmer months (usually minimum 5 ˚C to maximum 30 ˚C) but you will still need to pack something warm for the colder days. For all year round: • Trail boots/sturdy walking shoes (please wear them in before you get here) • Shoes for relaxing (sandals/flip flops/sneakers) • Sturdy trousers/respectable shorts (NO “hot pants” for working) • T-shirts • Jumper/Hoody • Socks and underwear • Long-sleeved shirts • Respectable nightwear • Clothing for a night out For summer months: • Sun hat (however, cannot be worn when working in the vicinity of animals) • Extra sunscreen & after-sun lotion • Swim-wear for the summer fun on the dam!! For winter months: • Windproof and waterproof jacket • Waterproof shoes (e.g. Wellies, boots) • Hat, scarf, gloves • Long sleeve t-shirts • Warm jacket (or two) • Thermal underwear You will be provided with 2 Ashia t-shirt upon induction (refers to a minimum stay of 4 weeks). Longer- term volunteers that may shadow our tour guides or represent the project in any other way will have to wear Ashia branded clothes. It is good to keep in mind that we are working outside and get very dirty. You will need to wear new clothes each day, so remember to pack enough clothes to account for this. Most times you will need to consider dressing appropriately as you may tear or rip shirts and 16
trousers during some of your tasks! Wearing bracelets, earrings and necklaces, is not recommended whilst working, especially not in the vicinity of the animals. You may want to bring a pair of work gloves for feeding and/or farm work. We are open to the public, so we need you to dress appropriately and professionally at all times. Shorts that are not longer than mid-thigh are not acceptable. Singlets that show your underwear underneath are also not acceptable. Examples are given below of what is deemed acceptable and what is NOT acceptable. We will insist on appropriate clothing during working hours. In town, Ashia requires that volunteers dress more smartly (pants, smart jeans or long shorts and a clean polo shirt, for example). Please remember that while you are here, you are representing Ashia as an organisation, and that you should project a professional image at all times. Laptops And Other Valuables Many volunteers ask us if they should bring their laptop. Ashia’s staff office at the Main House has a number of computers that are used for administrative work. These computers are networked, and long-term volunteers can be allocated a password to log onto the network to perform special assigned administration tasks. Volunteers will receive clear advice and training where their work should be stored. However, since computer access can be limited, it may be useful for interns to bring your laptop in order to complete your work. In this case, volunteers MUST ensure that they back up their work on a daily basis. It may therefore be useful for you to bring a USB memory stick or similar storage device; Ashia is working on Apple computers with standard software (compatible with Windows). If you wish to bring your own laptop to Ashia a USB-based storage device will likely be the easiest method to transfer files to the network. All information, data and images shared or gathered during your stay at Ashia becomes the intellectual property of Ashia and may not be used in any way for non-Ashia purposes without prior written consent. If you need or want to keep copies of your work (for school purposes, for example), you must obtain consent in writing from Ashia. However it is permissible to share photos, videos and stories of your volunteer experiences with family, friends, local media and in a public forum. Sharing your perspectives and experiences is welcomed and encouraged. Ashia cannot assume any responsibility for non-Ashia supplied equipment breaking or malfunctioning. You should ensure that your personal travel insurance covers any such eventualities. In case your 17
volunteer stay includes time at our partner project or a game reserve be aware that it might be dry and dusty which can wreak havoc on electronic items. It’s helpful to bring a sleeve or case where you can store your laptop to minimize exposure to dust, especially when travelling and please also bring a laptop lock with you which can be used to lock your laptop to a table. These are inexpensive and might give you peace of mind in case you have to leave your laptop behind in an accommodation or if you have to leave your desk while in working on your laptop. Laptop lock Volunteers should not bring valuables or expensive items to Ashia. Theft is a constant concern in South Africa and you should always lock up when you leave a building or a vehicle. Never leave valuables in sight. Most rooms can be locked, but it’s better to lock your passport, camera, music player and other precious belongings in one of the provided lockers at the communal area of the volunteer house. PLEASE REMEMBER TO BRING YOUR OWN PADLOCK. Internet Access Internet will be included in the price. The internet on the farm is not limited and is available at various points of the farm, including the volunteer accommodation and the main house. The main form of communication on the farm is WhatsApp so we do ask that you download this onto your phone before coming out to us. However, if you are staying with us for an extended period of time, we do recommend getting yourself a South African SIM card to use out here; that way you can make calls as well as buy data for times when you do not have Wi-Fi. To ensure you can insert the new SIM into your phone, it is recommended that you have your phone unlocked prior to travelling. To give you an idea of prices, with one of the phone networks out here you can buy a SIM card for R60 and 1GB of data costs R160. WhatsApp uses minimal data, so it will last you a long time (unless you spend hours scrolling through Facebook!). Water, Laundry And Electricity Ashia has its own dam to collect rain water for irrigation and a well for personal consumption water. Ashia’s dam is also connected to the neighbouring, private big Ashanti Dam, providing water for ten affiliated farms. All volunteer, guest and staff areas provide special taps for filtered potable water. Ashia doesn’t encourage buying water in plastic bottles and avoids any use of plastic, for example by only offering water in returnable glass bottles, metal straws in the Café and growing as much vegetable and fruit produces as possible on the farm. We encourage our volunteers to bring their own reusable water bottle to refill with our filtered tap water. 18
There are two washing machines available next to the common area and an outdoor line for drying your clothes. Western Cape, like the whole of South Africa, frequently has periods of drought, so please take care not to waste water. Electricity at Ashia is supplied at 220 volts, 50Hz. Plugs are three round- prong, used everywhere in South Africa. You should ensure that you obtain the correct adaptor before you fly, however they can be purchased at Johannesburg/Cape Town airport if you stop there on your way or at supermarkets in Paarl. Items that run on 110 volts cannot be used at Ashia Plug suitable for South Africa without a suitable step up/down transformer or they will be damaged or destroyed. There are very few outdoor lights on the farm, and some outdoor areas can be almost totally dark when there is no moon. It is important to bring a flashlight, torch or headlamp with you (with spare batteries) and to use it at all times when in darkness. All our accommodation units are equipped with solar geysers. Although they have electrical backup please limit your usage of hot water to ensure that all volunteers can enjoy their morning and evening showers. We ask all volunteers to conserve water and electricity. Please keep your showers short and share laundry with other volunteers so that the washing machine is full when run. Please avoid electricity-intensive items such as hairdryers. Avoid leaving lights or other electrical items switched on unnecessarily as this is not only expensive but bad for the environment too. TV & Entertainment The communal area in the middle of the volunteer house features a big TV-screen should you wish to watch movies via your own Netflix account. We are building up an informal library with a fiction and non-fiction books that you are welcome to read, but volunteers and staff are always pleased to receive new books or magazines for sharing. However, please note that books in the Main House or at the Office for literature on conservation and veterinary procedures need to remain there at all times. If you do wish to take one of those books to your room, please ask our Sanctuary Manager if this is ok and make sure you place it back for others to use. You may attend from time to time an evening out in town with other volunteers or staff to celebrate special events, attend local festivals or just enjoy what the nightlife of Paarl has to offer. It’s always a good idea to bring one semi-formal outfit and some spare cash for such occasions. Food And The Kitchen Lunches are served on our open-air stoep at the Main House, or inside the Main House during more chilling winter times. In addition, volunteers prepare their own breakfast (bread, cereal, eggs, cheese, tea and coffee provided at the Volunteer House). When eating outside of formal meal times volunteers and staff must wash their own dishes and clean up the used kitchen areas. The menu is quite similar to western food (pastas, rice, potatoes, meat, salads, and vegetables) and vegetarians, vegans or gluten free can be catered for; if you have a special diet, please inform the volunteer coordinator before you arrive. Water is safe to drink from the special filter tap. Tea, coffee, and concentrated juices are provided. If you would like to drink sodas or fruit juice you may purchase these at our Café or during your weekly shopping trips into town. A selection of Ashia wine and local bubbly is available at the Boutique shop for consumption during your time off. 19
The excessive consumption of alcohol and its effects, i.e. hangovers on workdays, is not tolerated at Ashia or in public places while you are representing Ashia. Drinking and driving is against South African law and Ashia policy and is strictly prohibited. During the day, when working with animals, we have a zero-alcohol-tolerance. Tea and coffee is also freely available at the Main House. Transportation All Ashia vehicles may be used for official Ashia purposes only. If you have a driver’s licence, please bring it as volunteering time at game reserves may require a driver’s licence. If you are added as a driver, you will receive training on the vehicles and particulars of driving on Ashia farm and surrounding areas. All Ashia vehicles have manual gearboxes (stick-shift). The use of Ashia vehicles is limited to longer-term volunteers. All volunteers are welcome to accompany staff members or long- term volunteers (free of charge) on the weekly shopping trips to Paarl. Ashia sometimes makes long trips to Game Reserves that are part of the Cheetah Release Program, or to transport cheetahs to/from Bloemfontein or Game Reserves. Volunteers may be allocated to accompany staff members on these trips. If you would like to visit tourist attractions in the Western Cape Area, you may want to get together with other volunteers to organise such a trip and share the costs. We work together with a trustworthy Tour Operator and can help you arrange such trips or you can hire a car in Paarl. However, you must obtain approval for such vacation leave prior to booking your trip. Weather, Climate And Field Conditions The climate in the Western Cape is typically Mediterranean, with warm, dry summers and mild, wet winters. Summer temperatures in Paarl can reach heights of up to nearly 40°C, but in the winter months it can drop to temperatures as low as 1°C. We also get some warm winter days with temperatures up to 20°C. Depending on your time of stay, it may vary as to what clothing is most appropriate. However, as the weather can be changeable it is recommended that you bring a selection of clothing that will suit both wet and dry, cold and hot weather. As the saying goes, you can have all four seasons in one day at the Cape. 20
KUZUKO The Vision The vision behind Kuzuko Lodge in the Eastern Cape was to create a ‘Big Five’ safari game park combining conservation, job creation and social transformation in a malaria-free area in South Africa. The area of the small Karoo was chosen for it’s unique vegetation and beauty as well as being an area of over 70% unemployment and endemic poverty. The task was three fold: build a unique lodge, create jobs and allow the chosen area to revert to its original habitat. Thus was Kuzuko born. Kuzuko Lodge is the first private game reserve to be incorporated into the Greater Addo Elephant Park, the third largest national park in South Africa, giving it traversing rights over 1 million acres. Volunteers will assist with finding and monitoring key species at Kuzuko. 21
Game had to be introduced in phases – antelopes, elephants and buffaloes were introduced when the vegetation had begun to recover. Predators were only introduced in 2007 when there was sufficient game to sustain their numbers. Kuzuko is committed to the conservation of disease-free elephants, black rhino, mountain zebra. In 2005, after an absence of 150 years, elephants and black rhinos were released on to Kuzuko. Herd of elephants from Kruger Park being released at Kuzuko Black rhino capture for release at Kuzuko Release of rhino Kuzuko also has a historic value in the form of Koisan cave paintings. These bushman paintings have been dated at around 400 years. The area of the paintings falls outside the main reserve but is part of the 1500 acre Educational Trail, an area stocked with non-dangerous game where guests can take guided walks. School children from the neighbouring towns will also be invited to experience part of this educational trail. Many have never seen game in the wild. For conservation to be successful, Kuzuko believes that the local children need to learn to love and protect their heritage. 22
Kuzuko Foundation The Kuzuko Foundation is currently being formed as a charity to continue with the work of conservation, education and healthcare. It will fund projects such as the leopard sanctuary, educational visits of school children, healthcare and educational activities of the local communities. The foundation will provide guests who have had a wonderful experience at Kuzuko to engage with us to support further conservation and social transformation activities. A place of glory Kuzuko in local Xhosa means ‘place of glory’. Kuzuko Lodge is a place where one can truly relax, away from the trappings of civilization and unwind in a unique setting with incredible views. Not only a safari with game but also a safari of the soul. To sum it up in one word, serenity. Dress Code And Clothing Kuzuko • Kuzuko requests that while on the reserve with guests or staff members no ultra-short pants or low-cut t-shirts should be worn; please use Ashia short-sleeve t-shirts • Warm jacket for early morning and late afternoon drives is highly recommended • Long pants for working in the rough terrain • Sturdy shoes as the terrain is stony and some areas have thorny bushes; when the cheetahs are not close to one of the roads one often has to walk on foot to get close to them 23
Volunteers setting up camera traps for bio-diversity monitoring at Kuzuko. CULTURAL GUIDELINES South Africa is a politically stable country, and an amalgam of cultures with much ethnic variety. English is the official national language in South Africa, though Afrikaans and many indigenous languages are widely spoken. Interactions with people both at Ashia and elsewhere will be different than you’re used to. You may feel a bit like a fish out of water – new experiences, new people who are constantly around you, new things to do and learn. Frustration can build up if Wi-Fi doesn’t work or electricity cuts out... Allow yourself a short period of adjustment. You may have travelled across several time zones and be suffering from jetlag. The volunteer who will get the most out of his/her experience is the one that can relax and is flexible. Appreciate the differences in culture and take the time to learn new ways and enjoy the unique opportunity of simply being here. You will have wonderful memories of your stay if you remain open to the adventure and novelty of the place and the opportunities Ashia has to offer. This will be your home away from home, so enjoy it. PREPARING FOR YOUR TRIP Travelling To Ashia Each volunteer is responsible for making their own travel arrangements between their home town and from Cape Town. Please forward your travel details, including flight numbers and arrival times to volunteers@ashia.co.za as early as possible so we can arrange for your transfer (see below Transfer Prices not included in your volunteer fees). We recommend that you aim to arrive in Cape Town no later than 4pm. A Sunday arrival is requested as our Volunteer Program with new volunteers starts on a Sunday and departure is on a Saturday. It takes about 50 minutes to drive from Cape Town airport to Ashia, and driving in the dark is not recommended. In case you arrive late at night, you should arrange for accommodation at the Airport and pick-up will be the next morning. 24
The closest airport to us is Cape Town International; many countries will offer direct flights to this airport, however often they will go via Johannesburg or make stops and changes in other countries on the way. Usually, the flights with one or two stops are the less expensive option. There are also bus stations in and around Cape Town, if you are travelling from another part of South Africa (it is usually a longer, but cheaper process). Closer to your arrival date, we will send an email confirming your pick-up time. Depending on the number of volunteers arriving each Sunday, and their arrival times, we try to make a plan to suit everyone. We may ask you to wait at the airport for a short period of time if we have other volunteers arriving close together but on different flights (this may happen frequently with so many flights coming into Cape Town each day). However, there are plenty of cafes and restaurants at the airport where you can sit down and grab a drink or some food while you wait. A staff member of Claim Victory will collect you from the arrival hall. Some volunteers are on more of a budget and prefer to get a bus to Cape Town. This is a cheaper option but is a much longer process, so you should decide which mode of travel suits you best. Our volunteers have travelled on buses regularly and they are a safe option, as long as you stick to the more well-known companies. There are several bus lines that travel into Cape Town from most major cities in South Africa. Some of the options are listed below. Translux/City to City – www.translux.co.za Greyhound – www.greyhound.co.za Intercape – www.intercape.co.za Sometimes they will arrive at a different location or bus station, so it is important to make note of your bus line and arrival location to ensure we are in the right place to collect you. Paarl does have a bus station, so please check if this is an option for the bus-line you choose. A staff member of Claim Victory will be waiting for you upon arrival at the bus station. Travelling to Kuzuko Travel to Port Elizabeth will be by overnight bus, if you wish to rather fly or hire a car, it would have to be at own cost. Pick up from PE bus terminals at the Green Acres Shopping Centre or at Port Elizabeth International Airport will be done by Kuzuko and it is then a two- hour drive to Kuzuko Lodge. Kuzuko Self-Drive Directions from Port Elizabeth • From the airport, take the N2 towards Grahamstown • Continue for approximately 60km the road forks, carry straight on, along the N10 towards Cradock/Cookhouse • Continue past the turn-off to Nanaga Farm Stall • After 21km continue past the town of Paterson pass over the Olifantskop Mountain Pass (approximately 40km from Paterson to R400 turn-off) • Look out for a green sign reading (R400) Jansenville / Riebeeck East & Grahamstown • Turn left here at the corner shop - Oom Teuns se Winkel • Follow the R400 for +/- 25km, to a T-Junction. Turn right. Kuzuko signboards 23 km • Keep left as the road forks - look out for the Kuzuko sign board • Continue for approximately 10km at the Kuzuko 11 km signboard, turn left • The road gets narrower now, after 11km you will come to the Kuzuko Reception building This is a Cape style white house is used as a welcome & educational centre. • Proceed to park your car undercover. Our game rangers are waiting here to whisk you off to our 5 star lodge. 25
Visa Requirements You will need to check online or with your local South African Consulate to determine your Visa requirements. Tourists from many countries can stay up to 90 days on a Visitor Visa which is arranged upon arrival, but this is not for ALL countries – please ensure you check well in advance to allow time to arrange a visa in your home country should it be required. Anyone planning to stay longer than 90 days will need to arrange a visa prior to leaving their home country and we can assist with the supporting documentation. It is very difficult to extend a visitor visa once you arrive in South Africa. The following link has some general information on the types of visas required to enter South Africa. http://www.dha.gov.za/index.php/applying-for-sa-visa and the next link has a list of South African Consulates around the world http://www.dirco.gov.za/webmissions/. We suggest you click on the link to your home country to ensure you are familiar with the requirements for you stay in South Africa. Baggage Volunteers are advised to travel light, as most items (such as toiletries) can be bought here and Ashia has laundry facilities. Apart from any luggage you check-in, bring a carry-on bag, packed with a change of clothes as lost baggage may occur with travelling anywhere in the world. Check with your airline for luggage allowance information. Valuable items e.g. computing and photographic equipment, jewellery, music players should be carried as hand luggage and please also pack a change of clothes, if you can fit it in, in case your luggage does not make one of the connections along the way. If this happens, your bag should be delivered to Ashia a day or two after your arrival. Staff will always be willing to help you out in these situations. 26
Travel Essentials • Small rucksack • Basic toiletries including a nail brush and lip ice (there are local supermarkets close to our project, so you will be able to stock up on a weekly basis if necessary) • Plenty of sunscreen • Mosquito/insect repellent (we recommend natural lavender oil as it is not harmful to animals should you come in contact with them) • Mini first aid kit (plasters, disinfectant, painkillers, Imodium, insect bite product, rehydration salts) - there are first aid kits on-site, but it is always recommended for you to carry your own • Should you take prescription medicine, ensure you bring enough for the length of your stay as some medication will not be available in South Africa • Torch or headlamp for unpredictable power-outages • Reusable water bottle to avoid buying water in plastic bottles • Camera • Laptop for personal use • Mobile phone • Pens and paper • International adaptors • Good sunglasses (however, these cannot be worn in the vicinity of cheetahs) Carrying Items For Ashia There is a “Wish List” on our website (http://www.ashia.co.za/wish-list/) that you may want to review prior to your visit to Ashia. If you are able to bring some of the smaller items with you, it would be greatly appreciated as we know your baggage allowance is limited. Travel Insurance Travel insurance is not included in the price and cost of your time volunteering with us, but we strongly recommend that you are covered for the length of your stay. In particular, we recommend having your insurance cover work with wild animals as you may be working closely with them. Some policies will already cover you for this, as long as you are following protocols and guidelines set out in your induction. With some companies you will have to specify that you will be working with wild animals and add it to the policy. Unfortunately, travel insurance policies are different in different countries and their terms and conditions can change often, so we cannot recommend any companies for you. As with any overseas travel, you are encouraged to leave a certified set of your travelling documents with someone in your home country and then to carry a set of certified documents with you (separate from your original documents) while you travel, in the event of you losing your passport. Once at the project, you will be able to store your passport and valuables in a safe on site or in the lockers at the Volunteer House. Money The currency in South Africa is the South African Rand (ZAR) e.g. R10 means ten rand. You can check the exchange rate on the internet. ATM’s are available for all major credit and debit cards. You will have weekly access to the ATM’s when you go to the local shops. There is NO money exchange locally 27
however, so if you need to change money it is better to do it at the main airport upon arrival (Johannesburg or Cape Town). You will also have access to an ATM machine at the airport. Payment by Master and Visa Cards are widely accepted in South Africa but please ensure that your card is unlocked for South Africa – please speak to your credit card provider upfront. Any outstanding payments or purchases at Ashia’s Boutique Shop/Café can be settled by credit card at the Reception. A lot of volunteers ask how much money they will need while they are here - it is actually a very difficult question to answer as everyone tends to lead a different lifestyle while they are here. Some volunteers like to go out to restaurants or bars a few nights a week and others don’t. Some drink alcohol each day and others don’t, some people like a cooked meal at home each night and others don’t. Below are some basic costs that might help you to think about your own expenses while here. CAN OF SOFT DRINK R10 ALCOHOLIC DRINK (BEER OR CIDER) R18 CHOCOLATE BAR R10 CRISPS R6 ICECREAM R15 MEAL OUT (ON AVERAGE INCLUDING 2 DRINKS) R250 HORSE RIDING (FOR 1.5 HOURS) R200 RUGBY GAME R80 SIM CARD R60 1GB DATA R160 FRUIT AND VEGETABLE AND GROCERIES ARE GENERALLY CHEAPER THAN MOST EUROPEAN, AUSTRALIAN AND US SUPERMARKETS BUT IT IS DIFFICULT TO GIVE A COMPARISON. Health General Health And First Aid If you take any kind of medication on a regular basis, please ensure you bring plenty of it with you to cover the length of your stay. There are doctors nearby, however we cannot guarantee that your medication is available here in South Africa. In addition, as any medical care you receive will require a payment up front, you will have to pay for any medication you require, even if it is free-of-charge in your home country. Ashia has a GP and a Private Hospital within 10 minutes driving distance of the farm. There is a pharmacy nearby where you can purchase over-the-counter medication. We do, however, recommend packing a first aid kit with the essentials in it. In addition, we do ask that you declare any medical condition or illness that you may have before you begin volunteering with us. If the condition is chronic, we strongly suggest you bring a letter from your doctor specifying the illness and any treatment you require as a result in case of emergency. As you are not a South African citizen, any medical care that you require will come at a cost. You are treated as a private patient and will be required to pay cash or credit card up front for an appointment with a local GP, or for any emergency medical treatment or hospitalization (you can claim some things back on your travel insurance at a later date, but they will always require an up-front payment at the time of treatment) . Unfortunately, if a medical emergency does occur for whatever reason, you will be liable for all these financial costs. 28
Vaccinations And Medical Care We strongly advise visiting your local Travel Clinic or talking to your doctor about the vaccinations required for travelling to South Africa. Requirements for travelling to and from different countries can change quite frequently and they can provide the most up to date information. Some vaccination courses can take three months, so we suggest you look into this as soon as possible. We are a malaria- free area, so taking malaria tablets is not necessary. We are also rabies-free, and it is highly unlikely that you will come into contact with any infected animals. Our animals are all vaccinated against rabies, so it would only be on the rare occasion that we rescue an injured or orphaned wild animal that there could be risk. In these situations, the animal would be in strict quarantine and would only be in contact with staff members until the risk period has passed. The rabies injection is not cheap, and we do NOT require that you have it for your stay with us. For working with wild animals, the minimum that we suggest you have and are up to date are Tetanus, Hepatitis A and Hepatitis B vaccinations. Other Health Information Centre for Disease Control: www.cdc.gov Disease outbreaks: www.who.int/csr/don/en Hospital for Tropical Diseases: www.thehtd.org Travel Health website: www.mdtravelhealth.com US Travel Clinic Directory: www.astmh.org/publications/clinics.cfm World Health Organization: www.who.int/en/ HIV/AIDS The human immunodeficiency virus (HIV) and acquired immunodeficiency syndrome (AIDS) is a disease that suppresses the body’s immune system for which there is no known cure. In sub-Saharan Africa, HIV/AIDS is a massive problem, and an important issue to consider for any traveller. Of the 30 million adults living with HIV/AIDS, 21 million live in sub-Saharan Africa. HIV/AIDS can be transmitted via sexual intercourse, blood transfusion or injection, or sharing needles with HIV/AIDS infected drug users. You can take steps to avoid these risk situations by practicing safe sex (condoms are available in pharmacies and free of charge in many public buildings), not sharing needles and wearing gloves when handling blood or applying first aid. Abstaining from sex is still the best protection against transmission of HIV/AIDS and other sexually transmitted diseases. Please note that Ashia does not approve of fraternization. Ashia staff members are prohibited from becoming romantically involved with volunteers. 29
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