CFO LEADERSHIP NETWORK - ENHANCING INVESTOR ENGAGEMENT Practical example: Unilever - Accounting for ...
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INTRODUCTION The A4S Essential Guide to Enhancing • How to convince investors that UNILEVER Investor Engagement was first published in sustainability is being integrated into your 2014. Since the initial publication, the nature, business. At Unilever, we are driven by our purpose: quality and extent of investor interest in the to make sustainable living commonplace. topic of sustainability has grown dramatically, • How to communicate with your investors. Established over 100 years ago, we are with members of the A4S CFO Leadership one of the world’s largest consumer goods • How to integrate into your investor companies. We are known for our great Network noting a shift from ‘we never get relations activities. brands, a global footprint and our belief in asked about our sustainability initiatives’ to ‘it (sustainability) comes up in every investor doing business the right way. This set of case studies explores aspects engagement’. This growing investor focus of how Unilever’s sustainability activities on the link between environmental and social align with increased investor interest in issues and long-term value creation means environmental, social and governance (ESG) companies must think about the relevance topics. Specifically, it looks at how Unilever: of sustainability for their business and the opportunities it presents for effective investor • Integrates sustainability into its strategy engagement. • Adopts a commercial tone in As part of the 2021 refresh of the guide, communicating with investors we have generated a series of practical examples from companies in our CFO • Makes everyone sustainability literate Leadership Network, including Unilever, to illustrate ways in which they are linking • Gives investors a say on climate environmental and social trends, business performance and investor engagement. In addition to explaining why it is important to engage with investors, the guide provides recommendations around three broad themes: Enhancing investor engagement practical example: Unilever 2
CONVINCING INVESTORS THAT SUSTAINABILITY MATTERS: INTEGRATE INTO STRATEGY Investors are interested in understanding The Unilever Compass is made up of how we think about value creation, how we five strategic priorities, one of which is to identify opportunities, and how we manage ‘position our brands as a force for good, our risks. For us, sustainability is integral to powered by purpose and innovation’. This our business growth and performance over is underpinned by a series of multiyear the short, medium and long term and thus to metrics and targets that allow investors and our value creation story. other stakeholders to understand what this priority means and how we plan to measure In 2020 we announced the Unilever progress. Compass, our new integrated strategy. It builds on the lessons learnt from Unilever’s This approach clearly articulates the Sustainable Living Plan (then 10 years centrality of sustainability to our strategy. old and coming to an end) and extensive We will demonstrate how our purpose-led, engagement with employees and external future-fit business model drives superior stakeholders. The strategy retains Unilever’s performance, consistently delivering financial purpose, which is to make sustainable results in the top third of our industry. living commonplace, but sets a new vision, namely, to be the global leader in sustainable business. Enhancing investor engagement practical example: Unilever 3
The Unilever Compass Multi-stakeholder Model Our Vision is to be the global leader in Our People Consumers sustainable business. We will demonstrate how our purpose-led, future-fit business model drives superior performance, consistently delivering financial results in Customers Suppliers & Business Partners the top third of our industry. Strategic Choices and Actions Society Planet 1. Develop our portfolio into high growth spaces Plant-based Hygiene Skin care Prestige beauty Functional nutrition foods 2. Win with our brands as a force for good, powered by purpose and innovation Shareholders Improve the health Improve people’s health, Contribute to a fairer, more Win with differentiated science of the planet confidence and wellbeing socially inclusive world and technology 3. Accelerate in USA, India, China and key growth markets Build further scale in USA, Leverage emerging India and China market strength 4. Lead in the channels of the future Multi-year Financial Framework Accelerate pure-play and Develop eB2B Drive category leadership omnichannel eCommerce business platforms through shopper insight 5. Build a purpose-led, future-fit organisation and growth culture Unlock capacity through agility Be a beacon for diversity, inclusion Build capability through Competitive Profit and digital transformation and values-based leadership lifelong learning growth growth Operational Excellence through the 5 Growth Fundamentals Purposeful Improved Impactful Design For Fuel For 1 Brands 2 Penetration 3 Innovation 4 Channel 5 Growth Cash generation Top 1/3 TSR Source: Extract from Unilever’s Compass Strategy, May 2020 Enhancing investor engagement practical example: Unilever 4
Win with our brands as a force for good, powered by purpose and innovation Improve the Improve people’s health, Contribute to a fairer, health of the planet confidence and wellbeing more socially inclusive world Climate Protect and Waste-free Positive Health and Equity, diversity Raise living Future action regenerate nature world nutrition wellbeing and inclusion standards of work Net zero emissions from all Deforestation-free supply 50% virgin plastic reduction €1 billion annual sales from Take action through our Achieve an equitable Ensure that everyone who Help equip 10 million young our products from sourcing chain in palm oil, paper and by 2025, including an plant-based meat and dairy brands to improve health and inclusive culture by directly provides goods and people with essential skills to point of sale by 2039 board, tea, soy and cocoa absolute reduction of alternatives by 2025-2027 and wellbeing and advance eliminating any bias and services to Unilever will earn by 2030 by 2023 100,000 tonnes equity and inclusion, discrimination in our at least a living wage or Halve greenhouse gas reaching 1 billion people practices and policies income by 2030 Double the number of per year by 2030. Pioneer new models to impact of our products Help protect and regenerate 25% recycled plastic by 2025 products sold that deliver Help 5 million small and provide our employees with across the lifecycle by 2030 1.5 million hectares of land, positive nutrition by 2025 Accelerate diverse We will focus on: medium-sized enterprises flexible employment options forests and oceans by 2030 representation at all Collect and process more • Gender equity grow their business by 2025 by 2030 Zero emissions in our plastic than we sell by 2025 70% of our portfolio to meet levels of leadership • Race and ethnicity equity operations by 2030 100% sustainable sourcing of WHO-aligned nutritional • Body confidence and our key agricultural crops standards by 2022 5% of our workforce to be Reskill or upskill our 100% reusable, recyclable or self-esteem employees with future-fit made up of people with compostable plastic • Mental wellbeing skills by 2025 Replace fossil-fuel derived disabilities by 2025 carbon with renewable or Empower farmers and packaging by 2025 95% of packaged ice cream • Hand hygiene recycled carbon in all our smallholders to protect to contain no more than 22g • Sanitation Spend €2 billion annually cleaning and laundry and regenerate farm total sugar per serving • Oral health with diverse businesses Halve food waste in our product formulations environments by 2025 • Skin health and healing worldwide by 2025 operations by 2025 by 2030 Implement water 95% of packaged ice cream Increase representation stewardship programmes Maintain zero waste to contain no more than 250 Share the carbon footprint of diverse groups in our in 100 locations in water- to landfill in our kcal per serving by 2025 of every product we sell factories advertising stressed areas by 2030 85% of our Foods portfolio to 100% of our ingredients will help consumers reduce their be biodegradable by 2030 salt intake to no more than 5g per day by 2022 Supported by: €1 billion Climate & Nature Fund Respect human rights Respect and promote human rights and the effective implementation of the UN Guiding Principles, and ensure compliance with our Responsible Sourcing Policy Our responsible business fundamentals Business Safety Employee Product safety Responsible Responsible advertising Safeguarding Engaging with Responsible Committed to integrity at work wellbeing and quality innovation and marketing data stakeholders taxpayer transparency See our Planet & Society Hub on unilever.com for more Source: Extract from Unilever’s Compass Strategy, May 2020 Enhancing investor engagement practical example: Unilever 5
HOW TO COMMUNICATE WITH YOUR INVESTORS: ADOPT A COMMERCIAL TONE Because sustainability is integrated into • Building trust: our positioning as • Risk reduction: for example, working our strategy, we can explain how our focus a sustainable business helps us to with smallholder farmers in our supply on sustainability contributes to superior build trust with employees, partners chain to improve their climate resilience performance over time, through: and customers, eg it helps us to be has an overall benefit for both Unilever (by an employer of choice in many of the securing supply) and our suppliers. • Positive contribution to growth: markets we operate in. having brands that stand for something that consumers care about (both in Our differentiating strengths: The global leader in sustainable business words and actions) is strongly correlated with brand power and ultimately brand growth. GenZ and Millennials, who make up an increasing proportion of the population, particularly care about the brand choices they make. More Lower Less Stronger Thus, purposeful brands backed by a growth cost risk talent purposeful business will drive growth. • Cost reduction: while there may be Purposeful upfront costs associated with some of our sustainability initiatives, eg moving brands €1.2bn 100% 54 of 75 since 2008 renewable Employer of choice in from virgin to recycled plastics, the growing 2x electricity across our operations markets measured expectation (borne out by evidence) is that costs will decrease over time. In addition, certain sustainable practices, eg water and energy efficiency initiatives or 35 reduction of waste/packaging, result in cost efficiencies. Source: Extract from Unilever’s Q4 and Full Year 2020 Results presentation Enhancing investor engagement practical example: Unilever 6
LINK TO STRATEGY: MAKE EVERYONE SUSTAINABILITY LITERATE Because sustainability is embedded into the business at Unilever and is integral Activating brand purpose to drive consistent, competitive growth to value creation, it is not treated as a discrete topic area from an investor Ben and Jerry’s a consistent Dove leads the fight to Seventh Gen raising awareness relations (IR) perspective. The IR team will voice for social justice end Hair Discrimination about climate change field sustainability-focused questions from investors and pull in additional support from relevant teams/individuals within the organization, as required. Everyone who speaks about our business is equipped to talk about sustainability in their line of business. 12% 8% 22% 3 Year USG 25 Source: Extract from Unilever US Deep Dive webcast, 22nd March 2021 – presentation by Fabian Garcia, President, Unilever North America Enhancing investor engagement practical example: Unilever 7
Clean Future - our differentiated Home Care strategy High carbon Wastage Petro-chemicals Single use plastic Distrust in chemicals chemistry of water Low carbon products 100% renewable Water efficiency & Recyclability, PCR Products designed for that work in quick and or circular biodegradability Refill & re-use consumer trust cold wash feedstocks 22 Source: Extract from Bernstein European Strategic Decisions Conference, 23rd September 2020 – presentation by Richard Slater, Chief R&D Officer Enhancing investor engagement practical example: Unilever 8
WHY ENGAGE WITH YOUR INVESTORS ON SUSTAINABILITY: GIVING INVESTORS A SAY ON CLIMATE Over the last few years, we have started to be held accountable for delivery against We hope that our approach and the result to see more active engagement on the plan. The 2021 AGM was a first step will encourage other companies to follow environmental and social topics from in an ongoing process of engagement and suit. We believe investors will increasingly investors and much greater emphasis on we were very pleased that it received over expect to have a ‘say on climate’. By corporate action. 99% shareholder support. We intend to engaging in this way, we improve outcomes report annually on our progress in the areas for all. In addition to weaving ESG into all our outlined under the plan and seek an advisory Our plan investor relations activities, we have done shareholder vote every three years. some deep dive activities. In December Our plan 2020, we announced that we would be This ‘say on climate’ vote is not the first Our Climate Transition Action Plan sets out a range of giving shareholders a non-binding advisory time that we have engaged investors on our targets and actions designed to deliver an emissions vote on our ‘Climate Transition Action Plan’. climate reduction targets. In June pathway 2020, consistent we with the 1.5° added ambition of This would be the first time that a major to our existing science-based targets2020s the Paris Agreement. Our primary focus in the byand 2030s will be on emissions reduction, not offsetting. global company had voluntarily committed announcing our intention to achieve net to putting its climate transition plans before zero across all our products, across our shareholders for a vote. We have several value chain, excluding indirect use-phase reasons for doing this. emissions by 2039. In September, we hosted a ‘Climate Action’ webinar for investors and We recognize that reaching net zero across analysts. During the webinar, we explained the whole economy requires engagement why companies and investors alike needed between companies and investors. Putting to be concerned with climate change. In the action plan to a vote at the annual addition to highlighting the existential nature general meeting (AGM) strengthens the of climate change, our Global Climate and nature and the quality of the engagement. Environment Director set out why we saw Source: Extract from Unilever’s ‘Climate It also demonstrates our commitment to policy movement on climate change as a Transition Action Plan’, March 2021 following through on the plan, given that it source of business opportunity. includes multiyear targets, and a willingness Enhancing investor engagement practical example: Unilever 9
CONCLUSION Investors are demanding more from companies around their sustainability performance and disclosure and assessing the credibility of company commitments. This overview has set out some examples of how one company is communicating effectively with investors about their integrated strategy and how it cascades down into the business, as well as giving investors a say on its climate transition action plan. For more information and practical examples, see the A4S Essential Guide to Enhancing Investor Engagement. Enhancing investor engagement practical example: Unilever 10
GET IN TOUCH OR FIND OUT MORE @PrincesA4S The Prince’s Accounting for Sustainability Project (A4S) ThePrincesA4S info@a4s.org www.accountingforsustainability.org More from the A4S Essential Guide Series: www.accountingforsustainability.org/guides
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