CAREER GUIDE - PUBLIC SERVICE SECTOR YOUR CAREER OF CHOICE
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CON TENTS About the PSETA 02 What is the purpose of this guide? 02 PSETA’s invite to you 03 Importance of working in government 04 The public service sector as the career of choice 05 Priority skills in the public service sector 07 Learning programmes funded by the PSETA 09 Are you a work seeker? This is for you! 20 01 01
The Public Service Sector Education and Training Authority (PSETA) is one of 21 SETAs established in terms of AB A BOOU UT THE PSETA Section 9 of the Skills Development Act, 97 of 1998, as amended and reports to the Minister of Higher Education, Training & Technology. What if we were to A career in the public tell you that working service doesn’t mean in the public service you’ll be signing up for a lifetime of boredom; sector can be exciting there is exciting stuff and fast-paced? happening within the public service sector! WHAT IS THE PU P U RRPP OS O SE OF THIS GUIDE? The guide will provide you with information on how to decide on a career, making informed subject choices and various career and learning opportunities in the public service. Different occupations and the qualifications that are required to enter specific occupations will be of interest to you. The guide will also inform you about the different types of learning programmes e.g Learnership, Internship, Skills Programme 02 and Artisan development that you can enrol in to gain the necessary knowledge and skills. Alternatively, you might want to find employment as soon as possible in the public service. In this instance, you CA will find information about the different occupations and the entry requirements. RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
A little bit about the South African Public Service Sector PSETA’S VIIT INTOV TEE The South African public service sector is one of Africa’s largest and most successful. We boast a workforce of more than 1.27 million people. Through service to our communities, we are YOU woven into the fabric of our society and form an If you are looking for a integral part of a good quality of life for all South dynamic and rewarding Africans. Our starting salaries are competitive. career, perhaps one that Sometimes our staff follow career paths that are cannot be pursued in unique to the public service and that cannot be pursued anywhere else. Whatever career paths the private sector – for public service staff follows, they have unsurpassed example, in diplomacy, security with a stable and reliable employer. translation and interpretation, the police The South African public service sector is driven by courage, confidence and determination to provide and the military – or simply a career that gives you 03 a world-class quality service to all South Africans stability and security, then regardless of whether rural or urban. We aim to be we invite you to consider vibrant, efficient and proactive in the development G joining the public service of our staff and the service of our communities sector. benefit the high-quality standard of service delivery. O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
IM PO P O RRT TAANNC E CE OF WORKING IN GOVERNMENT Government exists to serve the citizens enable the government to provide these of South Africa. The primary function of services it collects taxes from individuals the public service is to serve the citizens and companies. of South Africa. Government departments exist to supply services, such as health, In South Africa, the government is divided housing, roads and welfare to the public. into three levels: national, provincial and To promote service excellence and at local. The responsibilities of each level are the same time attend to the needs of outlined in the constitution. the public, effective communication and writing skills are needed by all public The national government makes laws and servants. They require the ability to listen develops policies for the whole country. to people’s requests and problems in a friendly and sympathetic way and give The provincial government makes and effective feedback. administers provincial laws in its areas of jurisdiction (for example liquor licences, It also provides services such as education provincial planning, and cultural matters). and training, social benefits (unemployment It shares certain areas with the national insurance), and other services (the issuing government, such as health, education and of ID books and passport) to citizens. social services. The government is also responsible for the development and maintenance Local governments are responsible for of the transport and communication the development and maintenance of the infrastructure of the country, the delivery infrastructure of their municipal areas and of water, electricity and sanitation, health the provision of services to households and services, justice and correctional services, businesses in their areas of jurisdiction. internal safety and crime prevention. To The national 04 government makes laws and develops policies for the whole CA country. RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
THE PUBLIC SERVICE SECTOR AS THE CAREER OF CHOICE The sector employs people in occupations officers, diplomats and attaches are mainly that are also found in other sectors or exclusively found in government. of the economy, for example, chief executives, managers, professionals such The education qualifications needed by as engineers, computer specialists, health government employees vary according to workers, artisans and trades workers, occupations, although most positions in service workers, such as firefighters and government require tertiary education skills police officers, as well as administrative (at least a diploma or a degree). Experience staff and cleaners. and knowledge of the government’s administrative procedures and systems, However, certain occupations, such as as well as legislation and policy-making legislators, judges, magistrates, police, processes, are important, especially for defence force and correctional service those employed at senior levels. Administrative Office Workers This group comprises two clusters of occupations. The first cluster includes clerks and related personnel and includes occupations whose main tasks require the knowledge and experience necessary to organise, store, compare and retrieve information. The main tasks consist of performing secretarial duties, operating word processors and other office machines, recording and computing numerical data and performing several customer-oriented clerical duties. The second cluster is referred to as administrative policy and related personnel and includes occupations whose main tasks are to formulate and advise on government policies of an administrative nature, formulate/administer laws, rules and regulations directly associated with the policies and legislation of the employing institution. 05 Employees in this category are also responsible for inspections to ensure that regulations are complied G with. Most of the occupations included in this group will O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
THE PUBLIC SERVICE SECTOR AS THE CARE CAR EER CE CHOIICE ER OF CHO require skills normally obtained through between three and six years of education. Supervision of other workers may be included. Examples of typical jobs in this category are indicated in Table 1. Professionals This group includes careers whose main tasks require a high level of professional knowledge and experience in the fields of physical and life sciences, or social sciences and humanities. The main tasks include increasing the existing stock of knowledge, applying scientific, technical concepts and theories to the solution of problems in a systematic manner. Most of the occupations in this group require skills normally obtained through three or more years of tertiary education and usually a professional qualification. Supervision of other workers may be included. Managers This group also includes various levels of managers. The main tasks of the lowest level of managers (middle managers), usually include the planning, directing and coordinating activities of components in a department: directing daily operations; overseeing the selection, training and performance of staff; liaising with managers of other components and in other departments, and representing the department in its dealings with other parts of the organisation or with outside bodies. The main tasks of the second level of managers (senior managers) usually include determining and formulating policies, planning, directing and coordinating the general 06 functioning of directorates/chief directorates (or the equivalent thereof) with the help of other managers under their control. The highest level of managers in this group are heads of departments/provincial departments, who are accountable for the effective and efficient management of departments/provincial CA departments/organisations. RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
PR IORI PINRTHE RITTY YS SK KILL LSS PUBLIC SERVICE SECTOR WHAT ARE SCARCE AND CRITICAL SKILLS? Scarce skills are generally understood as those skills one would struggle to find or cannot find at all in the labour market, Hard-to-fill vacancies (HTFVs) and Priority Occupations. If and when these are found they come at a premium rate. The word critical as used to describe ‘critical skills’ refers to important skills. Critical skills are often lacking because of a gap in any one of many learning areas, such as communication, mathematics, economics, management, sciences, technology, natural sciences. For example, when a qualified fitter and turner is required to but is not able to write a report on work he has completed, he lacks the ‘critical skill’ of written communication. In that instance, the fitter and turner must acquire the skill of written communication to fully carry out his duties. If his supervisor, in turn, cannot give clear instructions to his subordinates, then the supervisor might need to develop both verbal and written communication skills, giving him a critical skill, he needs to perform his duties fully. Scarce skills Those occupations in which there is a scarcity (lack) of qualified or experienced people. Critical skills Refers to the specific enabling skills within an occupation – cognitive skills such as decision making, problem solving and language and literacy, analytical thinking, numeracy, working in teams, planning, and leadership, among others). 07 Critical skills can be used across occupations and are not occupation-specific. Critical skills needed by Public Service Sector employees. G O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
PRI PR IOOR TY SK RIITY SKIIL LS LLS IN THE PUBLIC SERVICE SECTOR Table 1: Skills Gaps at Major Occupation levels Source: PSETA SSP Occupation Skills Gaps Local or Provincial Policy development Government Legislator General Manager Advanced Leadership; Governance and Public Leadership; Mentoring; Public Service Strategic Management; Change Management; Monitoring and Evaluation; Senior Government Digital skills. Official Senior Government Manager Finance Manager Leadership, Ethical conduct, Operational Management; Data analytics, Digital Skills. Personnel / Human Management Development, Talent Management, Records Management, Resource Manager Ethical Conduct, Contract Management, Organisational Development (OD) skills Policy and Planning Financial Management; Monitoring and Evaluation, Digital skills Manager Programme or Project Project Management in the Public Service Manager Office Manager Leadership Management, Financial Management, Management Advanced Leadership, Digital Skills Accountant Financial Accountant People and Performance Management Supply Chain Supply Chain Management in the Public Service; Contracts Manager; Practitioner PFMA, Digital Skills. Office Administrator Business Writing, Records Management, Service Delivery/Customer Orientation General Clerk Business Writing, Digital skills, Data analytics, Records Management, Service Delivery/Customer Orientation of government) Transversal occupations within the public sector (business • Administration • Planning • Management • Legislation and policy development In addition to the overall orientation needed for a successful career in public service, there 08 are cross-cutting generic skills that will help public servants to enhance their employability. These skills are called critical skills. Critical skills needs or gaps can be the results of factors such as: • insufficient training before entering the job market • changes to legislation and safety regulations CA • technological changes in the workplace due, for example, to the use of new computers, • Computer programmes. RE • Structural changes within the public sector. R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
ARNIN G LEAR LE RAMMES OGRA PROG PR ES FUNDED BY THE PSETA HIGHER EDUCATION AND TRAINING (HET) WIL PROGRAMMES WIL – a programme offered to a person who is currently studying towards a higher education qualification and must undertake a period of work experience to fulfil the requirements of the qualification. This programme is for a candidate that requires in-service training for them to qualify for their diploma or degree. TECHNICAL VOCATIONAL EDUCATION AND TRAINING (TVET) WIL PROGRAMMES Relevant to mainly TVET Colleges (formerly known as Further Education and Training Colleges (FET). The WIL programme is for a duration of 18 months. PSETA assist learners according to its scope those studying towards obtaining their National diploma in Public Management/Assistant, Management Assistant and Human Resource. BURSARIES PSETA offers bursaries that are within its scope to unemployed: - focusing on funding TVET College and University students who wish to pursue a career identified in Public Service. PSETA process of bursaries funding for undergraduates/ unemployed it is through discretionary grants sourced by a particular higher institution of learning. Once the institution of higher learning is awarded the grant the institution will select well-deserving learner for the bursary. 09 Bursaries for the employed: – are for persons working in government departments who wish to further their studies with courses that are within the scope of PSETA or public service. G O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
LEAR LEA NING RNI PROG PRO GRAMMES RA FUNDED BY THE PSETA SKILLS PROGRAMME (FOR THE EMPLOYED) A Skills Programme generally contains selected elements of a qualification and is shorter in duration than a learnership. It focuses on a specific skill needed in the workplace. The successful learner is issued with a certificate of competence. Over time, the successful combination of skills programmes can also lead to a qualification. LEARNERSHIPS Learnships are structured learning programmes that combine theoretical learning with practical work experience which leads to a qualification registered on the NQF. The theoretical and knowledge component of the learnership shall be one delivered by an accredited training provider, and the workplace experience gained during the employment with the employer. A learnership is given to the unemployed and also employed who desire to upgrade or advance their skills. Heads up Check out table 3, 4 & 5 for a list of public universities and TVET colleges. Use the website links provided to apply. It is important to avoid last minute application and apply on time at a university of your choice. 10 CA RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
Table 2: The following table is a list of qualifications that fall under the scope of the PSETA ID Qualification Title / Learning Programme Title (NQF) Level 86946 Further Education and Training Certificate: Level 4 Democracy, Active Citizenship and Parliamentary Services 57824 Further Education and Training Certificate: Level 4 Public Administration 58346 Further Education and Training Certificate: Level 4 Public Administration Management 49197 Further Education and Training Certificate: Level 4 Social Housing Supervision 49257 National Certificate: Conflict Management and Level 5 Transformation 49055 National Certificate: Foreign Economic Level 6 Representation 66869 National Certificate: Home Affairs Services Level 5 49107 National Certificate: Inspection and Enforcement Level 5 Services 48761 National Certificate: Mission Administration Level 5 64330 National Certificate: Mission Corporate Services Level 6 Management 65649 National Certificate: Official Statistics Level 5 57804 National Certificate: Public Administration Level 3 50060 National Certificate: Public Administration Level 5 64670 National Certificate: Public Financial Oversight Level 6 and Accountability 57805 National Certificate: Public Sector Employment Level 5 and Skills Development Practices 50585 National Certificate: Public Service Level 6 Communication 50583 National Certificate: Public Service Level 5 Communication 49196 National Certificate: Social Housing Property Level 6 Development 49198 National Certificate: Social Housing Property Level 6 Management 64329 57827 National Diploma: Diplomacy National Diploma: Public Administration Level 7 Level 7 11 57897 National Diploma: Public Administration Level 6 99054 Occupational Certificate: Diplomat Level 7 G 91994 Occupational Certificate: Office Administrator: Public Service Level 5 Administrator O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
Table 3: Contact details of government departments To access Public Service Sector opportunities check the various government departments website from time to time as well as the Public Service vacancies circular that is published weekly by the Department of Public Service and Administration (DPSA) on this link http:// www.dpsa.gov.za/dpsa2g/vacancies.asp Name of department Website Agriculture, Land Reform and Rural http://www.daff.gov.za Development Sports, Arts and Culture http://www.dac.gov.za Basic Education http://www.education.gov.za Civilian Secretariat for Police http://www.saps.gov.za Communications and Digital Technologies http://www.doc.gov.za Cooperative Governance http://www.cogta.gov.za Justice & Correctional Services http://www.justice.gov.za Defence & Military Veterans http://www.dod.mil.za Economic Development http://www.dti.gov.za Mineral Resources & Energy http://www.dmr.gov.za Employment & Labour http://www.dwa.gov.za Environment, Forestry & Fisheries http://www.environment.gov.za The Presidency http://www.thepresidency.gov.za Health http://www.doh.gov.za Higher Education, Science & Technology http://www.dhet.gov.za Home Affairs http://www.dha.gov.za Human Settlements, Water & Sanitation http://www.dwa.gov.za Public Service & Administration http://www.dpsa.gov.za Finance http://www.treasury.gov.za Public Works & Infrastructure http://www.publicworks.gov.za Science & Innovation https://www.dst.gov.za/ Small Business Development http://www.dsbd.gov.za/ South African Police Service http://www.saps.gov.za Statistics South Africa http://www.statssa.gov.za/ South African Revenue Services https://www.sars.gov.za/Pages/default.aspx 12 Tourism Trade and Industry https://www.tourism.gov.za http://www.dti.gov.za Transport http://www.transport.gov.za Women, Youth & People living with Disabilities http://www.women.gov.za CA The Presidency http://www.thepresidency.gov.za RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
Table 4: The following table is a list of South African universities Name & Address Telephone & Fax Web Address EASTERN CAPE Nelson Mandela T: 041 504 1111 www.nmmu.ac.za Metropolitan University F: 041 504 2574 Rhodes University T: 046 603 8148 www.ru.ac.za F: 046 622 8444 University of Fort Hare T: 040 653 2312 www.ufh.ac.za F: 040 653 1338 Walter Sisulu University T: 047 502 2200 www.wsu.ac.za of Technology F: 047 502 2970 FREE STATE Central University of T: 051 507 3911 www.cut.ac.za Technology F: 051 507 3310 University of the T: 051 401 2114 www.ufs.ac.za Free State F: 051 401 3669 GAUTENG University of Pretoria T: 012 420 4111 www.up.ac.za F: 012 420 4530 University of South Africa T: 012 429 3111 www.unisa.ac.za F: 012 429 2565 Tshwane University T: 012 382 5911 www.tut.ac.za of Technology F: 012 382 5422 University of the T: 011 717 1102 www.wits.ac.za Witwatersrand F: 011 339 8215 Vaal University of Technology T: 016 950 9214/5 www.vut.ac.za F: 016 950 9800 University of Johannesburg T: 011 489 3000 www.uj.ac.za F: 011 489 2260 KWAZULU-NATAL Durban Institute of T: 031 373 2411 www.dut.ac.za Technology F: 031 373 2011 University of KwaZulu-Natal T: 031 2602227 www.ukzn.ac.za F: 031 262 2192 Mangosuthu Technikon T: 031 907 7111 www.mantech.ac.za F: 031 906 5470 University of Zululand T: 035 902 6624 www.unizul.ac.za 14 F: 035 902 6601 LIMPOPO University of Limpopo T: 015 268 2140 www.ul.ac.za F: 015 267 0142 University of Venda T: 015 962 8000 www.univen.ac.za CA F: 015 962 4742 RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
Name & Address Telephone & Fax Web Address NORTH WEST North West University T: 018 299 2601 www.unw.ac.za F: 018 299 2603 NORTH WEST University of Stellenbosch T: 021 808 4654/2721 www.us.ac.za F: 021 808 3714 University of Cape Town T: 021 650 2105/6 www.uct.ac.za F: 021 650 5100 University of the T: 021 959 2911 www.uwc.ac.za Western Cape F: 021 959 2973 Table 5: The following table is a list of Technical Vocational Education and Training Colleges College Name Physical Address Tel. no. Fax no. EASTERN CAPE Buffalo City TVET College Cnr Lukin Road & King Street 043 704 9218 043 743 4254 Selborne East London 5201 East Cape Midlands Cnr Cuyler & Durban Street 041 995 2000 041 995 2008 TVET College Uitenhage 6229 Ikhala TVET College Robinson c/n Zeiler Street 047 873 8843 086 519 2489 Queenstown 5320 086 613 0118 047 873 8844 Ingwe TVET College Cancele Road 039 255 Mt Frere 1204/1415/1417 Eastern Cape 5090 King Hintsa TVET College Factory No 1234 047 401 6400 047 492 2398 Acrytex Building Centane Road Buttterworth King Sabata Dalindyebo Engcobo Road c/n Cicira 047 505 1001/2 047 536 0932 TVET College Lovedale TVET College Amatola Row, King Williams 043 642 1331 043 642 1388 15 Town 5600 Port Elizabeth TVET 139 Russell Road Central (041) 585-7771 (041) 582-2281 College Port Elizabeth G O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
College Name Physical Address Tel. no. Fax no. FREE STATE Flavius Mareka Cnr Hertzog Road and Fraser 016 976 016 976 3485 Street 0815/0829 Sasolburg 1947 Goldfields TVET College 36 Buren Street 057 910 6000 057 392 1082 Flamingo park Welkom 9460 Maluti TVET College Mampoi Street 058 713 6100 058 713 6492 Phuthaditjhaba Qwaqwa 9866 Motheo TVET College 73 Douglas street 051 406 9330/1 051 406 0340 Bloemfontein 9301 GAUTENG Central JHB 5 Ubla Road Parktown 011 484 011 642 7358 2041 1388/351 6000 Ekurhuleni East TVET Sam Ngema Road 011 736 011 736 College Kwa-Thema 4400/730 6600 1489/9909 Springs 1560 Ekurhuleni West College Driehoek and Sol Road 086 139 2111 011 323 1601 Germiston 1400 Sedibeng TVET College 37 Voortrekker Street 016 422 6645 016 422 Vereeniging 6930/6646 1930 South West TVET College Koma c/n Molele Road 011 527 8300 011 984 1262 Molapo Section Soweto Tshwane North FET Cnr and Kgosi Mampuru 012 401 012 323 86 83 College Pretoria 1950/ 012 0001 0000135/441 Tshwane South FET 85 Schoeman 012 401 5021 012 401 5011 College Street 086 660 9313 Pretoria 0001 Western College TVET 42 Johnstone Street 011 692 4004 (011) 692 3404 16 Hectorton Randfontein 1760 CA RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
College Name Physical Address Tel. no. Fax no. KWAZULU-NATAL Coastal TVET College No 50051 Old Main Road 031 905 7200 031 905 1399 (Mobeni) Kwa Makhutha 4125 Elangeni TVET College 15 Portsmouth Road 031 716 6700 031 716 6777 Pinetown 3610 Esayidi TVET College 3 Shooters Hill 039 318 1433 039 684 0280 Lot 462 Nelson Mandela drive Port-Shepstone 4249 Majuba TVET College 83 Allen Street Newcastle 034 326 4888 034 326 2940 4889/4855 Mnambithi TVET College 77 Murchison Str 036 637 4790 036 631 4146 Ladysmith 3370 Mthashana TVET College 266 South Street 034 981 5337 034 980 1012 Vryheid 3100 Thekwini TVET College 262 Daintree Avenue 031 250 8400 031 250 8414 Asherville 4091 /8248/8256 Umfolozi TVET College Cnr Via Richardia 035 902 9503 035 789 2585 & Naboomnek Richards bay 3900 Umgungu-ndlovu 44 Burger Street 033 341 2100 033 345 TVET College Pietermaritzburg 9893/9827 3200 17 G O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
College Name Physical Address Tel. no. Fax no. LIMPOPO Capricorn TVET College 16 Market Street 015 297 8367/ 015 297 Polokwane 8389 5448/287 0439 0700 Lephalale TVET College Cnr Nelson Mandela & 014 763 014 763 2253 Ngwako Ramatlhodi Street 2252/1014 Onverwacht 0557 Letaba TVET College No 1 Claude Wheatley Street 015 307 5440 015 307 2218 Tzaneen 0850 015 307 2215 Mopani South East Cnr Combretum & Haarlem 015 781 5721/ 5 015 781 5346 TVET College Streets Phalaborwa 1390 Sekhu-khune TVET Stand No 676 Motetema 013 269 0278 013 269 0450 College 0473 086 620 9839 Vhembe TVET College 203 Sibasa 015 963 3156 086 546 3217 Unit A 015 963 3100 0970 Waterberg TVET College 36 Hooge Street 015 491 8581 015 491 8579 Mokopane /8602 0600 MPUMALANGA Ehlanzeni TVET College 29 Bell Street Ehlanzeni 013 752 7105 013 752 FET College Central Office 4902/4908/8214 Nelspruit 1200 Gert Sibande TVET College 18A Beyers Naude Drive 017 712 9040 017 712 9058/9 Standerton /1458/1459 086 509 4156 2429 Nkangala TVET College Cnr Haig & Northey Street 013 690 1430 013 690 1450 Witbank 1035 /3824 NORTHERN CAPE Northern Cape Rural Steve Naude Street 054 331 3836 054 331 3966 TVET College Upington 086 572 5793 Northern Cape Urban Central Office (053) 839 2000 (053) 839 2068 TVET College 37 Long Street /2061 Kimberly 8301 18 CA RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
College Name Physical Address Tel. no. Fax no. NORTH WEST Orbit TVET College Cnr Bosch and Fatima Bhayat 014 592 8461 014 592 7013 Street Rustenburg /2/8814 0300 Taletso TVET College Kgora Building Dr Albert 018 384 2346 018 384 7511 Luthuli Drive, Next to SABC /7/9 Mmabatho 2735 Vuselela TVET College 133 OR Tambo Street 018 4067800 018 406 7810 Klerksdorp 2571 WESTERN CAPE Boland TVET College 85 Bird Street Stellenbosch 021 886 7111/2 021 886 8182 7600 College of Cape Town Kent Street, Salt River Cape 021 404 6700 021 404 6701 TVET College Town, 7925 False Bay TVET College Cnr Main & Atlantic Roads, 021 003 0600 086 603 0669 Muizenberg, 7945 Northlink FET College 80 Voortrekker Road, 021 970 9000 021 970 9064 Bellville, 7530 South Cape TVET College 125 Mitchell Street, George, 044 884 0359 044 884 0361 6530 West Coast TVET College Clicks Building 022 482 1143 022 487 3983 2nd Floor 48 Voortrekker Road Malmesbury 7300 19 G O IC E U H OICE DE I YO Y UR OU CA RC RE AR EE ERRO OFFC CH
YOU A ARE YO AR SEEK ORKTHISSE WOR EKER ER? IS FOR YOU! EMPLOYMENT SERVICES OF SOUTH AFRICA The Department of Employment & Labour developed an IT portal (electronic database) called Employment Services of South Africa (ESSA). The system registers work-seeker personal particulars, qualifications, interests, skills and work experience. The system registers vacancies from employers and matches vacancies with best suitable candidates. Work-seekers are able to update their profiles on the system, for example work experience, qualification, contact details etc. HOW THE SERVICES WORK • egistered work-seekers can log on to their profiles and apply for registered R opportunities that are open. • Registered work-seekers are matched to registered opportunities and referred to employers within 5 working days. • Employers using the self-service option can register their opportunities and receive feedback from the nearest DEL office. • Work-seeker information is not available for employers using the self -service facility due to protection of work-seeker information. Referral is only done by DEL. REGISTERING AS A WORK SEEKER To register on the work seeker database online visit https://essa.labour.gov.za/EssaOnline/WebBeans/ If you do not have access to the internet, you may visit any Department of Labour service centre in your area and complete a form for work seekers. 20 CA RE R PUBL EER BLIIC C SE SERRV ICE SE VIC SECCT TOOR R
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www.pseta.org.za Contact Us Tel: 012 423 5700 Fax: 012 423 5755/65 Email: Communications@pseta.org.za Physical Address Woodpecker Building, 177 Dyer Road, Hillcrest Office Park, Hillcrest, Pretoria Gauteng 0083
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