CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet

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CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
CAPITAL MARKETS DAY 2021
Our ambition for 2025

04 November 2021
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
CAUTIONARY STATEMENT
This presentation contains forward-looking statements which involve risks and uncertainties. The actual performance, results and
timing of the business of freenet AG could differ materially from the expectations regarding performance, results and timing expressed
in this presentation.

These statements are subject to many risks and uncertainties, including an adverse development of global economic conditions, in
particular a decline of demand in our most important markets; a deterioration of our refinancing possibilities on the credit and financial
markets; events of force majeure including natural disasters, pandemics, acts of terrorism, political unrest, armed conflicts, industrial
accidents and their effects on our sales, purchasing, services or other activities.

This presentation does not constitute an offer to sell or a solicitation to purchase any securities of freenet AG. Any such decision must
not be made on the basis of the information provided in this presentation.

freenet AG does not undertake any obligation to publicly update or revise information provided during this presentation.

                                                                                                                    Capital Markets Day 2021   04.11.2021   2
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
AGENDA

1 Q 3 / 2 1 R E S U LT S                   10:00-10:25 (25 MIN)
   (INGO ARNOLD, CFO)

2 Q & A O N Q 3 / 2 1 R E S U LT S         10:25-10:45 (20 MIN)

3 S T R AT E G I C O U T L O O K 2 0 2 5   10:45-11:30 (45 MIN)
   (CHRISTOPH VILANEK, CEO)

4 FINANCIAL AMBITION 2025                  11:30-11:45 (15 MIN)
   (INGO ARNOLD, CFO)

5 Q&A ON AMBITION 2025                     11:45-12:15 (30 MIN)
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
I N G O AR N OL D

Q3/2021 RESULTS
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
STEADY EBITDA INCREASE
GROUP REVENUES                                                                             9M 2021 – HIGHLIGHTS
in mEUR

                                                    +1.1%                                  ▪ Group revenues catching up - with 1,880.8 mEUR almost on par
                                                                                              with previous year (9M 2020: 1,905.5 mEUR)
   648.8                                 670.7
                 622.1         634.5                619.2        619.9     641.8
                                                                                           ▪ Group gross profit at 639.1 mEUR slightly below previous year
                                                                                              (643.9 mEUR), but 1.2% higher adjusted for freenet digital
                                                                                           ▪ Group EBITDA already up 3.3% at 339.9 mEUR (9M 2020: 329.2
                                                                                              mEUR) w/o adjusting freenet digital, driven by strong TV and
                                                                                              Media performance, sustained cost efficiencies and effects from
   Q1 20        Q2 20         Q3 20      Q4 20      Q1 21        Q2 21     Q3 21              short-time work

GROUP GROSS PROFIT                                                                         GROUP EBITDA
in mEUR                                                                                    in mEUR

                                                    -1.5%                                                                                    +2.0%

                              218.1      218.2                             214.8                                                                                      117.6
   213.2        212.5                               214.0                                                           115.2
                               4.0                               210.3             +0.3%                                                                  113.5
    4.4          4.2                                                                                      109.7      2.6                                                           +4.4%
                                                                                                                                             108.8
   208.8        208.3         214.1                                                          104.2         0.5
                                                                                              0.4
                                                                                             103.9        109.2     112.7        96.7

  Q1 20         Q2 20         Q3 20      Q4 20      Q1 21       Q2 21      Q3 21             Q1 20        Q2 20     Q3 20       Q4 20        Q1 21        Q2 21       Q3 21
      Gross profit                       fn digital (decons. 30/09/2020)                        EBITDA            fn digital (decons. 30/09/2020)
      w/o freenet digital (fn digital)                                                          w/o fn digital

                                                                                                                                           Capital Markets Day 2021           04.11.2021   5
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
VALUE SUBSCRIBER BASE FURTHER
GROWING
DEVELOPMENT PER SUBSCRIBER GROUP                                                                                          TOTAL SUBSCRIBER BASE
in ´000s                                                                                                                  in ´000s

                                                                    7,005.0                                                                                 +198.1
P O S T PA I D                                                                                                    +1.9%
                                                                                                                                                           (+2.3%)
                                                                        7,138.6
                                                                                                                                                                       +0.4%              +0.3%
                                                                                                                                                       +0.4%
                                           50.3                                                                                        +1.2%
                                                                                                                                                                                              8,704.8
FUNK & FLEX1                                              +67.8%
                                                                                                                                                           8,647.6
                                                                                                                                                                             8,680.8
                                             84.4                                                                                              8,609.8

                                                                                                                              8,506.7
                                                  509.5
W A I P U .T V                                                                         +31.2%
                                                        668.5

                                                                 942.0
FREENET TV                                                                                               -13.7%
                                                            813.4

                                                                                                                               Q3 20           Q4 20           Q1 21           Q2 21              Q3 21

           Q3 20            Q3 21
1   ARPU, profitability, and loyalty comparable to postpaid contracts, but not yet counted within postpaid base

                                                                                                                                                               Capital Markets Day 2021              04.11.2021   6
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
MOBILE COMMUNICATIONS BUSINESS
REMAINS ROCK SOLID
REVENUES                                                                  9M 2021 – STRONG POSTPAID REVENUES
in mEUR
                                              +0.8%                       ▪ Mobile Communications revenues slightly down 1.9% yoy at
   582.6                             602.4                                   1,671.1 mEUR (9M 2020: 1,703.8 mEUR)
              554.2      567.0                548.7     551.1     571.2
    30.9       28.3       37.7
                                      37.5
                                     154.0
                                               31.4      29.1      29.0   ▪ Service revenues postpaid (SR postpaid) up 1.3% yoy at
   138.0      120.9      117.7                112.0     111.2     121.5
    31.3       28.8       29.7        29.9     26.5      26.7      28.2      1,155.7 mEUR (9M 2020: 1,140.5 mEUR)
                                                                          ▪ Both stable, gross profit (+0.2%) and EBITDA (+0.1%) yoy
   382.5      376.2      381.9       381.0    378.9     384.2     392.6      due to number of valuable customers growing, cost efficiency
                                                                             and effects from short-time work
  Q1 20      Q2 20      Q3 20       Q4 20    Q1 21      Q2 21     Q3 21   ▪ No significant changes in mobile customers' payment
                                                                             behavior visible (bad debt remains on low level)
     SR Postpaid      SR NoFrills/Prepaid    Hardware     Other

GROSS PROFIT                                                              EBITDA
in mEUR                                                                   in mEUR

                                              +0.8%                                                              -0.4%

   165.3      160.8      162.8       169.7    163.9     161.8     164.2      91.6    91.0     94.6                91.7          91.5      94.2
                                                                                                       77.6

  Q1 20       Q2 20      Q3 20       Q4 20    Q1 21     Q2 21     Q3 21     Q1 20    Q2 20    Q3 20    Q4 20     Q1 21        Q2 21       Q3 21

                                                                                                               Capital Markets Day 2021           04.11.2021   7
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
ANOTHER STRONG QUARTER FOR DLS
HIGH-VALUE MOBILE CUSTOMER BASE                                                       9M 2021 – STRONG DLS REVENUE
in ‘000s

                                                      +2.4%                           ▪ Growing mobile customer base with comparably high
                                                                                         profitability and loyalty (+2.4% yoy at 7,223.0 k)
                                                                            7,223.0
                                        7,135.4      7,167.7      7,191.2
                                                                             84.4
                                                                                      ▪ 9M 2021 ARPU almost stable at 18.1 EUR (-0.2 EUR yoy),
                                                                    77.9
                             7,055.2      56.8         68.3                              qoq increase by 0.4 EUR to 18.4 EUR due to return of
  6,960.2      6,981.3        50.3                                                       mobility-related ARPU components
     35.3        41.8
                             7,005.0
                                         7,078.7      7,099.4     7,113.3   7,138.6
                                                                                      ▪ Gross margin-strong DLS revenues up 9.5% yoy at 148.0
   6,925.0     6,939.4                                                                   mEUR (9M 2020: 135.2 mEUR), high DLS subscription share
                                                                                         secures sales contribution
   Q1 20       Q2 20         Q3 20       Q4 20        Q1 21        Q2 21    Q3 21
      Postpaid subscribers        Subscribers digital/app-based tariffs

ARPU POSTPAID                                                                         DIGITAL LIFESTYLE (DLS) REVENUES
in EUR                                                                                in mEUR

                                                      +0.7%                                                                   +5.7%

     18.4       18.1          18.3        18.0         17.8         18.0     18.4                          49.4     53.4                    48.9       52.2
                                                                                         43.0     42.8                         46.9

   Q1 20       Q2 20         Q3 20       Q4 20        Q1 21        Q2 21    Q3 21       Q1 20    Q2 20    Q3 20     Q4 20     Q1 21        Q2 21       Q3 21

                                                                                                                            Capital Markets Day 2021           04.11.2021   8
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
GROWING CONTRIBUTION FROM
TV AND MEDIA
REVENUES                                                                          9M 2021 – WAIPU.TV ADDING VALUE
in mEUR

                                                                                  ▪ Strong growth of revenues by 9.7% to 209.4 mEUR (9M 2020:
                                                          +8.6%
                                                                                      190.9 mEUR) primarily driven by consistent customer intake at
                                                          69.5    69.3    70.6        waipu.tv
                    65.2          65.0         68.1
    60.7                                                   1.5
                                                                                  ▪ Gross profit increased by 8.6% yoy to 135.9 mEUR (9M 2020:
                                                                                      125.2 mEUR)
                                                          68.0
                                                                                  ▪ 9M EBITDA at 72.1 mEUR (+22.2% yoy), with waipu.tv delivering
                                                                                      a remarkable contribution
   Q1 20        Q2 20            Q3 20        Q4 20       Q1 21   Q2 21   Q3 21
     Revenue          Media Barter Deal (waipu.tv)

GROSS PROFIT                                                                      EBITDA 9M 2020 AND 9M 2021
in mEUR                                                                           in mEUR
                                                          +4.7%                                                 S +13.1 mEUR
                                                                                                                                                         72.1
                                  44.1         43.5       45.8    44.0    46.1
                    43.1                                   1.5                                                                          7.0
    38.1                                                                                    59.0      4.2           1.9

                                                           44.3

   Q1 20        Q2 20            Q3 20        Q4 20       Q1 21   Q2 21   Q3 21   EBITDA 9M 20     freenet TV     MB B2B             waipu.tv        EBITDA 9M 21
     Gross profit          Media Barter Deal (waipu.tv)

                                                                                                                          Capital Markets Day 2021         04.11.2021   9
CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
Q3 FREE CASH FLOW ON UPPER END OF
      GUIDED RANGE
      EBITDA TO SUSTAINABLE FREE CASH FLOW (FCF)                                                                  QUARTERLY BREAKDOWN 2021
      in mEUR                                                                                                     in mEUR (2020 excl. Sunrise dividend and interest payments syndicated bank loan)

                                                                                                                        59.5                             60.8
                                                                                                                                         52.7                                            50-60
                          -36.4
                                        -25.6
                                                      -28.5
                                                                                                                                                                          18.9
                                                                                                0.0
                                                                    -54.1
                                                                                  -22.5
             339.9

                                                                                                          172.9
                                                                                                                       Q1 21           Q2 21            Q3 21           Q4 20           Q4 21e

            EBITDA       Change         Tax           Net          Leases       Interest      Others       FCF
             9M 21        NWC         payments       capex                     payments                   9M 21                                                         FCF Guidance
                                                                                                                                                                            Q4 21:
9M 20 w/o
Sunrise:
             329.2        -22.2         -19.9          -31.3        -50.8        -22.5          -0.1      182.4                                                          50-60 mEUR

             9M 2020 negative change in NWC better due to a positive temporarily reporting date effect;
             out of this FCF in 9M 2021 higher than in previous year

                                                                                                                                      Capital Markets Day 2021                       04.11.2021      10
STRONG FINANCIAL KPIs
               TOTAL ASSETS &                                                            NET DEBT &                                                  BANK NET DEBT &
                EQUITY RATIO                                                             LEVERAGE*                                                  B A N K L E V E R A G E */**
                (Lower limit: >25%)                                                 (Upper limit: ≤3,0x)
in mEUR/ as indicated                                                in mEUR/ as indicated                                              in mEUR/ as indicated

       29.6%
                          40.4%
                                           41.3%                             4.3x
                                                                                                                                               3.6x

      4,764.9           4,505.6          3,943.8                          1,840.0             1.7x            1.9x                                                                         1,0x
                                                                                                                                             1,368.1                 0.7x
                                                                                              740.6          817.9                                                                         390.3
                                                                                                                                                                     274.0
      30.09.20          31.12.20        30.09.21                        30.09.20             31.12.20      30.09.21                         30.09.20               31.12.20            30.09.21
Equity ratio improves despite impairment of the fibre                 Slight increase of the leverage/bank leverage ratio based on the dividend paid in mid-June plus additional
network right of use (EXARING) in Q2 21                               shareholder return through share buy-backs, which results in a brief liquidity reduction

 *    EBITDA = EBITDA of last twelve months (i.e., October 2020 to September 2021 or rather October 2019 to September 2020 for the previous year)
 **   Bank leverage = Bank net debt incl. interest accrual divided by lease-adjusted EBITDA of last twelve months

                                                                                                                                                                Capital Markets Day 2021           04.11.2021   11
FINANCIAL RESULTS EXPECTED AT UPPER
END OF INCREASED GUIDANCE
SUBSCRIBER GUIDANCE                                         ACTUAL              GUIDANCE 2021
in ‘000s
                                                              2020            INITIAL  UPDATE
                        ▪ Postpaid customer                  7,078.7
                                                                              Moderate
                          (w/o digital/app-based tariffs)                       growth
                        ▪ freenet TV RGU                      901.9           Moderate
                                                                              decrease
                        ▪ waipu.tv subscriber                 572.5         Solid growth

FINANCIAL GUIDANCE                                          ACTUAL              GUIDANCE 2021
in mEUR/ as indicated
                                                              2020            INITIAL  UPDATE
                        ▪ Revenue                            2,576.2             stable
                        ▪ EBITDA                              425.9            415-435     430-445        +12.5 to mid point
                        ▪ Free cash flow (w/o Sunrise)        201.3            200-220     215-230        +12.5 to mid point
                        ▪ Payout policy: 80 per cent of FCF distributed to shareholders

                                                                                              Capital Markets Day 2021   04.11.2021   12
QUEST IONS?

Q&A ON
Q3/21 RESULTS
CHRISTOPH VILANEK

STRATEGIC
OUTLOOK 2025
VISION, MISSION & STRATEGY
FREENET GROUP VISION UNCHANGED

ALWAYS
THE
RIGHT
                        As freenet Group we want to be the right choice
                           for all our stakeholders - our employees, our
                      customers, our partners and our shareholders. We

CHOICE.
                       are aware of our responsibility to society, and we
                        take this into account through long-term thinking
                            and sustainability in all corporate decisions.

                                          Capital Markets Day 2021   04.11.2021   16
OUR MISSION ADOPTING DIGITAL ASPECTS
GROWTH THROUGH PRODUCTS, SERVICES AND
CUSTOMER-CENTRIC INTERACTION

    Customer Centricity                  Digital First                 Demand Driven                Customer Proximity

▪ Distribution of selected own   ▪ Both for internal business    ▪ Competent advice              ▪ Making use of the omni-
  products or sourced goods        processes and operations        addressing customers' needs     channel platform to serve
  serving individual customer    ▪ And for the interaction and   ▪ Taking benefit of learnings     captive and non-captive
  requirements                     transaction with customers      from customer contacts for      channels
▪ Any activity based on deep       and all our stakeholders        product development and       ▪ Providing service at all
  understanding data                                               innovation                      touchpoints seamlessly

                                                                                                    Capital Markets Day 2021   04.11.2021   17
OUR DEDICATION AND AMBITION FOR 2025

             … TO GROW
             … TO CHANGE

 WE WANT … TO FOCUS
             … TO STAY IN FRONT

             … TO GET FASTER
             … TO REMAIN THE ONE INDEPENDENT, RELIABLE
               AND SUSTAINABLE OMNICHANNEL PLAYER

                                       Capital Markets Day 2021   04.11.2021   18
OUR HOLISTIC DIGITAL LIFESTYLE STRATEGY
SUPPORTS…

DIGITAL LIFESTYLE                                      GROWTH
includes telecommunications, Internet, Energy, TV,     through continuous optimisation and expansion of
as well as all services, applications and appliances   our digital lifestyle product and service portfolio,
that can be controlled or connected to mobile          making consistent use of our established strengths
devices or can be used via an intelligent device.      and competencies, existing and new distribution
The overall freenet offering is intended to provide    channels and the optimization over the customer
customers with a coordinated solution under one        life cycle and all customer contacts.
umbrella brand.

                                                                                 Capital Markets Day 2021   04.11.2021   19
… A TRANSFORMATION FROM A SALES MACHINE
TO THE MANAGEMENT OF A CUSTOMER BASE

                            2010-2016                 2016-2020                   2021-2025

                       SAC (subscriber                   LCE =                    CLTV =
   Major KPI        acquisition cost) & SRC         Product lifecycle     Customer Lifetime Value
                   (subscriber retention cost)    (12/24-months-view)    (long-term, cross-product)

                     Distribution with focus     Balance between gross        Management of
  Proposition                                      adds and renewals          customer base
                         on gross adds

 Organisational          Systems and               Competences and        Functional organization
design principle          processes                    legacy               along value chain

                                                                             Capital Markets Day 2021   04.11.2021   20
NECESSARY MINDSHIFT FOR ALL FUNCTIONS

        Active customer base management across entire customer lifecycle
                              …Instead of pure sales machine with focus on new customers

        Data-driven and creative customer approach across all touch points
                              …Instead of manual and classic sales approach

        Awareness of corporate responsibility as a central decisive criterion
                              …Instead of solitary focus on profit maximisation

                                                                        Capital Markets Day 2021   04.11.2021   21
CHANGE FROM MIDTERM TO LONG-TERM VIEW

          Product Lifecycle (LCE)              Customer Lifetime Value (CLTV)

                                                                   Mobile

                                    LCE             Consumer
                                                                                             Internet
 Mobile                                             Electronics

                                    LCE          Mobility
                                                                                                   TV &
   TV                                                                                          Entertainment
                                                                  CLTV

                                    LCE
  DLS                                                 Finance                                Energy

                                                                  Insurance

  Product profitability (24 months)       Compound margin optimisation on customer level
                                          across all products, touchpoints and many years

                                                                  Capital Markets Day 2021              04.11.2021   22
DATA SOURCES FOR THE FREENET
SMART PRICING MODEL

DETERMANTS WITHIN THE REALTIME MODELLING
PERIOD – tenure and total lifetime instead of contract length
                                                                              Individual combination of
                                                                              ▪ Offer - such as promotion,
BEHAVIOUR – service calls, touch points used, location and time preferences     hardware, tariff plan
                                                                              ▪ Channel - and channel specific
USAGE – data, speed, products, services,                                        incentive
                                                                              ▪ Timing - day, hour, of interaction or
                                                                                within the contract period
TRANSACTIONS – response, conversion, termination                              ▪ Pricing on service, activation fee,
                                                                                hardware, digital lifestyle
CHANNELS – preference, frequency, duplications                                ▪ And any other terms

PERSONAL AND META DATA                        – ZIP, income, purchase power

                                                                                        Capital Markets Day 2021   04.11.2021   23
DATA DRIVEN ONE-TO-ONE MARKETING
TRANSFORMATION FROM “ONE-TO-MANY” TO “ONE-TO-ONE” COMMUNICATION AND OFFERING

      One size fits all     Addressing segments                One-to-one in all dimensions

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                                                                                                       Gutaben

                      ⌀                                                                                                 max      max
                             ⌀⌀
                              ⌀

                                                                                                          Capital Markets Day 2021     04.11.2021   24
SMART PRICING WORKS NOT ONLY IN THEORY
LIFECYCLE UPLIFT THROUGH FREENET SMART PRICING MODEL

     Gross adds                Retention                  Prevention

             105%                      125%                       110%
   100%
                             100%
                                                        100%                          TARGET FOR
                     +5%                                                  +10%        FULL BASE:

                                                                                      >20%
                                               +25%

 Non-smart   Smart         Non-smart   Smart          Non-smart   Smart
                                                                                      SMART
                                                                                      PRICING
                                                                                      UPLIFT IN
                                                                                      LIFECYCLE

                                                                           Capital Markets Day 2021   04.11.2021   25
MAKING USE OF A NEW PARADIGM

      DIGITALISATION                       STANDARDISATION &                          GUIDELINES &
                                             SIMPLIFICATION                             CONTROL

Adapt the existing organisation       Establish consistent practices for all   More focused guidelines in which
and working methods, e.g.:            transactional processes.                 the organization can act quickly
                                                                               and autonomously.
▪ Use of virtual meetings has         ▪ Establishment based on an E2E
  impact on sales force                 view of customer experience            ▪ Further acceleration of work
  dimensioning or staffing in shops     optimization                             processes and avoidance of
                                                                                 correction in situations of high
▪ Digital training replaces on-site   ▪ Continuous process of                    complexity and confusion
  coaching and training                 improvement                              through a higher degree of
                                                                                 preliminary decisions and
▪ Approval processes drive            ▪ Quick prioritization and                 determinations at central level
  acceleration and save capacity        implementation of standard
                                        processes and IT solutions

                                                                                     Capital Markets Day 2021   04.11.2021   26
SIMPLIFIED NEW OPERATING MODEL
FINANCIAL STEERING

                                                MANAGEMENT
                                                CONTROL                                                 CUSTOMER
  PRODUCT HOUSE                                 ▪   Defines offer, measures success and
                                                                                                        INTERACTION
  ▪   Product development and design                optimizes
                                                ▪   Has the customer in focus                           ▪   Takes care of the presentation of
  ▪   Procurement                                                                                           products and offers
  ▪   Measured by gross profit of the product   ▪   Measured by total revenue of the business
                                                    (excluding SG&A)                                    ▪   Has a sales commitment
                                                                                                        ▪   Measured by efficiency (costs)

                                                CONTINUOUS
                                                IMPROVEMENT
                                                ▪   Defines products, processes and components
                                                ▪   Assigns the appropriate end-to-end responsibility
                                                ▪   Drives and is responsible for standardization

                                                                                        TECHNOLOGY AND PROCESSES

                                                                                                               Capital Markets Day 2021   04.11.2021   27
EVEN GREATER
INTEGRATION OF ESG INTO
DECISION-MAKING
OUR GENERAL (FUTURE) AMBITION
In all activities, we will place our responsibility in the ESG dimensions
on an equal footing with purely economic considerations

ACHIEVEMENTS                                     NEXT STEPS
▪ Gradual improvement of relevant ESG            ▪ Develop net zero timeline for scope 1+2
  ratings                                          emissions
▪ >50% reduction of scope 1+2                    ▪ Develop action plan for full
  emissions since 2015 through digital             electrification of Group controlled fleet
  broadcasting strategy
                                                 ▪ Expansion of sustainable product
▪ Electrification of the Group fleet initiated     portfolio + digital customer
  by installation of charging infrastructure       communication
▪ Improvement of customer satisfaction           ▪ Integration of ESG into remuneration
  levels + increased degree of digital             system
  customer communication

                                                           Capital Markets Day 2021   04.11.2021   28
FREENET TO MARKET OWN SUSTAINABLE
AND DURABLE SMARTPHONE ‘REPHONE’

                                               LAUNCH NOVEMBER 2021

                      2021
Sales start
Fairphone 4 5G
                                          FREENET STARTS REPHONE

     2019             Successful sale
                      Fairphone 3/3+
                                          ▪ Produced with 100% green electricity
                                          ▪ Replaceable battery
                                          ▪ Android operating system
                      2018
freenet gets
largest distributor                       ▪ FSC certified packaging made of
in Europe                                   grass paper
                      Marketing start     ▪ Back of device made of recycled material
     2016             of Fairphone in
                      stationary retail
                                          ▪ Repair at fixed prices
                                          ▪ Local and certified recycling
                                          ▪ Hardware deposit
                                                                                   Capital Markets Day 2021   04.11.2021   29
OPERATIONAL DEEP DIVES
FREENET BECOMES UMBRELLA BRAND

   Mobile
                 Internet   TV Entertainment
Communications

                                                 DIETER BOHLEN
                                               SUCCESSFUL GERMAN ENTERTAINER,
                                                     MUSICIAN & PRODUCER
                                                AS TESTIMONIAL FOR NEW BRAND
                                                            HOUSE

                                                        Capital Markets Day 2021   04.11.2021   31
STRAIGHT AND CONCISE NEW BRANDING

ALL SHOPS CONSIDERED TO BE   “FREENET-DIGITAL.DE“ AS NEW ONLINE
FLAGGED AS “FREENET” SHOPS   HUB FOR ALL SERVICES

                                               Capital Markets Day 2021   04.11.2021   32
FREENET OMNICHANNEL PROPOSITION
                               Owned customer journey                                                   3rd party customer journey

                        Captive channels                                                          Non captive channels
  (Direct customer access, improved up-selling potential and advertising permission)

 ▪ Own shops                  ▪ Owned                       ▪ Inbound                  ▪ 3rd party      ▪ Ceconomy      ▪ 3rd party web
 ▪ Franchise                    web                           customer                   free           ▪ Distributors ▪ Price com-
 ▪ Partner                    ▪ Apps                          service                    dealers        ▪ Retail Chains   parison portal
   shops                      ▪ Social                      ▪ Outbound                 ▪ Business
                                Media                         telemarketing              distributors

Non-captive channels                 32%                       26%                     SHARE OF CAPTIVE CHANNELS
                                                                                       INCREASED TO ALMOST 75%
  Captive channels                   68%                       74%                     EXPANDING LEEWAY FOR DATA-
                                                                                       DRIVEN OPTIMISATION
                               Q4 19 - Q3 20            Q4 20 - Q3 21

                                                                                                                         Capital Markets Day 2021   04.11.2021   33
Mobile Communications
                                                                                           Core I DLS I Internet

MOBILE PORTFOLIO BRANDS ALONG SEGMENTS
       SIM-only / flat rates with data packages                              MOBILE CUSTOMERS
       Online distribution only

       SIM-only / day or monthly flats / unlimited data packages     2018                7,022.9
       App distribution only

       SIM-only flats / diverse data packages                        2019                   7,080.7
       App and online distribution                                                                                         +408.6
                                                                                                                          (+5.8%)

       SIM-only flats / diverse data packages / hardware optional    2020                               7,309.9
       Omnichannel distribution

       Tariff plans including hardware                               Q3/21                                   7,431.4
       Omnichannel distribution (replacing mobilcom-debitel plans)

                                                                             Capital Markets Day 2021        04.11.2021     34
Mobile Communications

MACROECONOMIC FACTORS                             Core I DLS I Internet

CHALLENGE MOBILE BUSINESS
PRESSURISING EXTERNAL FORCES

100                            ▪ Price erosion
                               ▪ Trend to SIM-only
                               ▪ Saturation
                               ▪ Regulation/
                      100-x
                                 Compliance costs
                               ▪ Minimum wages
                               ▪ Declining society

                                    Capital Markets Day 2021   04.11.2021   35
Mobile Communications

INTERNAL MEASURES                                       Core I DLS I Internet

TO COUNTER MACROECONOMIC FACTORS
LAUNCHED INTERNAL COUNTERMEASURES

                     100+x    TARGET:
                              AT LEAST
                                         ▪ CLTV concept
                               SLIGHT    ▪ Smart pricing
                              GROWTH
                             IN MOBILE   ▪ Captive channel
                                CORE
                                            expansion
100-x
                                         ▪ Digitalisation
                                         ▪ Cost efficiency
                                         ▪ Marketing simplification

                                          Capital Markets Day 2021   04.11.2021   36
Mobile Communications

DIGITAL LIFESTYLE STRATEGY                                                  Core I DLS I Internet

AND TARGETS

                Valorization and monetarization of the customer relationship
      Added
      value     through cross- and upselling to increase share of wallet

                Consolidation of relevant revenue streams driving customer
 Options        lifetime value and loyalty

                Review and expansion of the Digital Lifestyle portfolio by early
      Trend/
     Ambition   identification of new products and services and extensive testing

                                                              Capital Markets Day 2021   04.11.2021   37
Mobile Communications

DIGITAL LIFESTYLE –                                                      Core I DLS I Internet

STAYING ON THE PULSE OF TIME
     News/                                        Security/
                    Fitness     Smart Home                                            Gadgets
 Entertainment                               Insurance/Finance

                DRIVING VALUE BY INCREASING PENETRATION,
            WIDENING PORTFOLIO AND FOCUSSING ON SUBSCRIPTION

                                                           Capital Markets Day 2021        04.11.2021   38
Mobile Communications
                                                                                         Core I DLS I Internet

10-20 PERCENT UPSIDE IN DLS UNTIL 2025
DIGITAL LIFESTYLE REVENUE CONTRIBUTION
in mEUR

                        CAGR
                        +12%                         220-230

                                                               >60%
                     (2015-2020)

                                     189.9   188.6
                             179.8

                                                               SUBSCRIPTION
                   164.2

           137.1
                                                               BASED DIGITAL
   106.0                                                       LIFESTYLE
                                                               OPTIONS
    2015   2016    2017      2018    2019    2020    2025e

                                                                           Capital Markets Day 2021   04.11.2021   39
Mobile Communications

EVOLUTION OF FREENET ACCESS
                                                                                                         Core I DLS I Internet

AGNOSTIC INTERNET OFFERING
                                                                                 KEY FEATURES

                                        2022
                                               Full Rollout VDSL
Existing

           Mobile LTE
           Internet Flats                      based freenet                     ▪ Asset-light (no CapEx)
           incl. Hardware                      Internet
                                                                                 ▪ Internet access only
                                               Omnichannel
           Online/Shops
                                                                                 ▪ Technology-agnostic

                                         H2/                                          15-25
           2021

                                                2023
                    Pilot VDSL based
                    Fixed Network
                                                          Launch of additional
                                                          technologies (i.e.,
                                                                                      mEUR
                    Internet Access                       Cable, FTTH, …)             EBITDA
                    Selected Shops,                       Omnichannel                 CONTRIBUTION
                                                                                      UNTIL 2025
              10/

                    expansion in 2022
                                                   From

                                                                                           Capital Markets Day 2021   04.11.2021   40
AS BEST PREREQUISITE FOR
CONVERGENCE OPPORTUNITIES
       MOBILE                 INTERNET           T V E N T E R TA I N M E N T

        T-Mobile                Mobile LTE                    IP

        Vodafone             Fixed line (VDSL)              OTT

 Telefonica Deutschland           Cable                  Terrestrial

         1&1 AG                   Fibre                      VBI

                                 Satellite                   5G

                                    5G
 Not yet part of portfolio

                                                              Capital Markets Day 2021   04.11.2021   41
TV and Media

DIVERSIFIED TV AND MEDIA                                                                     waipu.tv I MB I DAB+

PORTFOLIO WITH STRONG GROWTH POTENTIAL
                                           TV AND MEDIA

 ▪ IP/OTT TV is an         ▪ DVB-T2 is a classic      ▪ Wide B2B services in          ▪ DAB is gaining
   undisputed megatrend      longtail business with     CDN, transmission               penetration and
 ▪ Our current 40%           a loyal customer base      service, DAB, DVB-T,            market share
   market share is an        delivering high margin     5G Campus solutions           ▪ Regional multiplexes
   excellent starting        due to minimal SG&A        etc. delivers                   stepwise replace
   position for future     ▪ Mid-term transfer or       constantly new                  existing FM base
   growth                    convergence with           opportunities                 ▪ Own channels open
 ▪ Programmatic ad           IP/OTT to be verified    ▪ Efficiency gains                new sources of
   income as 2nd revenue     and exploited              guarantee free cash             revenues and profits
   stream to come                                       flow contribution

                                                                               Capital Markets Day 2021   04.11.2021   42
TV and Media

TV MARKET TODAY DOMINATED                                                                                                                                  waipu.tv I MB I DAB+

BY ‘ONE TO MANY’ BROADCAST TECHNOLOGY
in 000‘
TV households                                 Cable                            Satellite                            DVB-T          IPTV              OTT-TV

           2016                              17,477                             17,705                               3,427         2,361                    0
                                               (45.9%)                             (46.5%)                             (9.0%)      (6.2%)

           2020                              16,795                             16,987                               2,427         4,083                1,117
                                               (43.6%)                             (44.1%)                             (6.3%)      (10.6%)               (2.9%)

           2021                              16,935                             16,858                               2,596         3,914                1,821
                                               (43.7%)                            (43.5%)                              (6.7%)      (10.1%)               (4.7%)
              …
              …
          2030

Source 2016-2021: Digitalisation Report Video 2020 and 2021, die medienanstalten
Basis: 38.076 (2016); 38.306 (2017); 38.697 (2018); 38.491 (2019); 38.520 (2020); 38.753 (2021) million TV households in Germany
Sum >100% due to multiple reception

                                                                                                                                             Capital Markets Day 2021   04.11.2021   43
TV and Media

FUTURE IS CLEARLY TAKING                                              waipu.tv I MB I DAB+

PLACE IN THE OTT UNICAST WORLD

                           Technology shift

 BROADCAST (one-to-many)                      UNICAST (one-to-one)

                                                        Capital Markets Day 2021   04.11.2021   44
TV and Media

IP AS FASTEST GROWING ACCESS                                                                                                                    waipu.tv I MB I DAB+

TECHNOLOGY
IP TRANSMISSION IN GERMANY
in m households

35                                                                                                           Exponential growth scenario
                                                                                                     > 30    in m subscribers
                                                                                                                                                             ≥6.0
                                                                                                     mn
30
                                                                                                                                      ≥1.6
                                                                                                                            0.6
25
                                                                                                                           2020      2025e                   2030e
                                                                     > 13.0 mn
20                                                                   IPTV/OTT

15                                                                                                           Linear scenario
                                                                                                             in m subscribers                                ≥2.2
                                                                                                     > 11
10                                                                                                                                    ≥1.1
                                                                                                     mn                     0.6
                                    5.2 5.7
 5                4.0
      2.4 2.6 3.3                                                                                                          2020      2025e                   2030e

 0
     2016 2017 2018 2019 2020 2021                                     2025e                         2030e                        Market share (OTT only)
              Total IPTV/OTT households                       IPTV linear growth scenario
              IPTV exponential growth scenario
                                                                                                                         ~40%        ~25%                    ~20%
Source 2016-2021: Digitalisation Report Video 2020 and 2021, die medienanstalten, own expectations

                                                                                                                                  Capital Markets Day 2021       04.11.2021   45
TV and Media

FOR 30 MN POTENTIAL SWITCHERS                                                                                                              waipu.tv I MB I DAB+

WAIPU.TV GETS EVEN MORE ATTRACTIVE
TV TRANSMISSON IN GERMANY                                                                                       LAUNCH OF WAIPU.TV 4K STICK
in m households

 38.6 37.9
           37.3 36.8                                                                                            ▪ waipu.tv gets a permanent place in the
                     36.2 36.4
                                                                                                                  living room

                                                                                                                ▪ Cable and Satellite replacement with
                                                                                                                  waipu.tv becomes tangible

                                                                                                                ▪ Live TV and streaming services
                                                                                                                  seamlessly integrated

                                        5.2      5.7                                                            ▪ Platform with 2022 technical standards
                        3.3    4.0
      2.4         2.6

   2016 2017 2018 2019 2020 2021                                           2025e                        2030e
       Total DVB households (cable, satellite & terrestrial TV)      Total IPTV/OTT households
       DVB households decline scenario                               IPTV exponential growth scenario

Source 2016-2021: Digitalisation Report Video 2020 and 2021, die medienanstalten, own expectations

                                                                                                                             Capital Markets Day 2021   04.11.2021   46
TV and Media

FREENET TV (B2B/B2C) LONGTAIL                                                                    waipu.tv I MB I DAB+

BUSINESS WITH LOYAL CUSTOMER BASE
FREENET TV: STYLISED EXAMPLE OF
MANAGING PROFITABILITY EXPECTATION

                                                            freenet TV
100%
                                                            EBITDA       ▪ freenet TV (DVB-T2) entered
                                                                           maturity phase

                                                                         ▪ Expansion of relative market share
                                                                           is not expected
                                                            freenet TV
                                                            subscriber   ▪ Clear focus on profitability-oriented
                                                            base (RGU)     management of business, i.e. price
                                                                           adjustments, cost sensitivity and
                                                                           low investments to generate stable
                                                                           EBITDA and cash contributions in
                                                                           the future

   2016 2017 2018 2019 2020 2021e 2022e 2023e 2024e 2025e

                                                                                   Capital Markets Day 2021   04.11.2021   47
MEDIA BROADCAST - GERMANY'S LARGEST
SERVICE PROVIDER IN THE MEDIA INDUSTRY
            ▪ Event broadcasting, e.g., Bundesliga or Basketball
            ▪ Operation of nationwide TV and radio infrastructures
              with availability of up to 99.95% on SLA
            ▪ Management and operation of distribution networks
              based on different technologies, e.g., ARD Disnet,
              Integrated National Performance Network (INL) and
              ZDF data networks

                                                          Capital Markets Day 2021   04.11.2021   48
TV and Media

PLAN, BUILD & RUN OF                                      waipu.tv I MB I DAB+

INDEPENDENT 5G CAMPUS SOLUTIONS

                   ▪   Media Broadcast has set up a private 5G
                       standalone campus network near Berlin
                       (Nauen)

                   ▪   Test environment for 5G applications for
                       Media Broadcast, other service providers
                       and customers

                   ▪   Provider-independent "5G Blue-Box"
                       offers high bandwidth, highest security
                       level and is mobile applicable

                                            Capital Markets Day 2021   04.11.2021   49
TV and Media

DAB+ RADIO EXPANSION –                                                                waipu.tv I MB I DAB+

SOURCE OF NEW REVENUES
1ST NATIONWIDE       2ND NATIONWIDE        LOCAL & REGIONAL            STRONG TAILWIND
DAB MULTIPLEX        DAB MULTIPLEX            MULTIPLEX                 FOR DAB+ RADIO

                                                                      ▪ Number of DAB+ households
                                                                        (+11% yoy), penetration (+30%
                                                                        yoy) and usage (+20% yoy)
                                                                        increased significantly

                                                                      ▪ In 2020 more than 11 million
                                                                        households listened to DAB+
                                                                        radio via more than 20 million
                                                                        DAB+ receiving devices

                                                                      ▪ Growth driver legislation: Since
                                                                        12/2020, Mandatory digital radio
                                                                        (DAB+) in new cars and
                                                                        stationary radios

Constant revenues from digital radio transmitter network operations

                                                                        Capital Markets Day 2021   04.11.2021   50
TV and Media

2ND DAB MULTIPLEX OCCUPIED                                              waipu.tv I MB I DAB+

BY JOINT VENTURE „ANTENNE DEUTSCHLAND“
SECOND NATIONAL
   MULTIPLEX

                                   Constant revenue from third party programs
                          STREAM
                  MUX 1

                                   Ad marketing own programs (growth opportunity)

                                                          Capital Markets Day 2021   04.11.2021   51
TV and Media

HIGH REVENUE POTENTIAL                                                                                     waipu.tv I MB I DAB+

FOR ALTERNATIVE ADVERTISING MARKETER
▪ German radio advertising market is dominated by     REVENUES RADIO ADVERTISING (GERMANY)
                                                      In mEUR
  two radio marketers today: RMS and AS&S.                                                                        832   841        848
                                                                                                       816
                                                                784    789    797
                                                      768
▪ Annual volume of the radio advertising market is                                           758

  around 800 mEUR, growing steadily.                                                 658
▪ Pure DAB+ programmes are not marketed by
  RMS and AS&S so far
▪ Antenne Deutschland operates its 5 DAB stations
  as so-called simulcasts (DAB+ radio and web         2016      2017   2018   2019   2020    2021      2022      2023   2024      2025

  stream) and already three more stream-only radio
  stations                                                                    AS&S          AS&S
▪ Antenne Deutschlands sales unit ad.audio, a Joint                                                                       ad.audio
  Venture with Ströer Digital Media, is facing a
  growing 800 mEUR market with it´s nationwide
  „audio 360 degree“ offers
                                                      RMS                                                               RMS

                                                                                             Capital Markets Day 2021         04.11.2021   52
TV and Media
                                                                       waipu.tv I MB I DAB+

MEDIA BROADCAST AMBITION 2025
                      Terrestrial TV
                                       Radio   Events/Networks
                       (B2B/B2C)

Current
EBITDA
contribution
                      65%              25%      10%

Ambition
2025
(in absolute terms)

                                                         Capital Markets Day 2021   04.11.2021   53
INGO ARNOLD

FINANCIAL
AMBITION 2025
BY 2025, WE AIM TO INCREASE
GROUP EBITDA TO AT LEAST
520 MILLION EUROS BASED
ON ORGANIC GROWTH.
                    CAGR IS EXPECTED
                    TO B E > 4 P E R C E N T

                      Capital Markets Day 2021   04.11.2021   55
TV AND MEDIA SEGMENT MAIN
CONTRIBUTOR TO GROWTH
EXPECTED EBITDA CONTRIBUTIONS BY SEGMENT
in mEUR

                                       CAGR >4%
                                                                                        ≥520
                                                              5-15
                                         35-65

          426       30-60

          2020      Mobile             TV & Media         Cost efficiency               2025e
                 Communications

                 FREE CASH FLOW EXPECTED TO RISE IN LINE WITH EBITDA

                                                                            Capital Markets Day 2021   04.11.2021   56
ORGANIC GROWTH EXPECTED IN ALL
DIVISIONS

MOBILE COMMUNICATIONS                                  TV AND MEDIA
in mEUR                                                in mEUR

Mobile core business          5-15                                  waipu.tv   25-35

                                                       Media Broadcast B2B/
          Digital Lifestyle    10-20                                                            0-10
                                                                 freenet TV

          freenet Internet             15-25                          DAB+                            10-20

        Total Mobile                                                   Total
                                               30-60                                                          35-65
     Communications                                              TV & Media

                                                                                Capital Markets Day 2021       04.11.2021   57
KEEPING SHAREHOLDER RETURN AT HIGH
LEVEL
FREENET GROUP AMBITION 2025                                                       SHAREHOLDER REMUNERATION POLICY1

                                       >260 mEUR

                                                      ▪ EBITDA-to-FCF
                                                                                  80%               Free cash flow
                                                        conversion remains high
              >4%
                                                      ▪ CapEx-light model                   Distribution scenarios

                                                                                  1                2                      3
                                                        maintained
                                                      ▪ Tax payments increase
                                                        based on higher net       Full payout as   Fixed dividend              Hybrid model,
                                                        income                    dividend         volume + SBB                i.e. increasing
                                                      ▪ NWC remains on                                                         dividend +
                                                        reasonable level                                                       SBB

    EBITDA CAGR                      Free cash flow                                Longer-term pitch perspective remains intact
     2020-2025e                          2025e                                      BUSINESS GROWTH COMBINED WITH
                                                                                        HIGH SHAREHOLDER RETURN
1   Subject to AGM approval and Board resolution

                                                                                                         Capital Markets Day 2021      04.11.2021   58
QUEST IONS?

Q&A ON
AMBITION 2025
THANK YOU.

FOR FOLLOW-UP QUESTIONS REACH OUT TO:
freenet AG
Investor Relations
investor-relations@freenet.ag
www.freenet-group.de
Tel.: +49 (0) 40 513 06 778
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