CAPITAL MARKETS DAY 2021 - Our ambition for 2025 - Freenet
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CAUTIONARY STATEMENT This presentation contains forward-looking statements which involve risks and uncertainties. The actual performance, results and timing of the business of freenet AG could differ materially from the expectations regarding performance, results and timing expressed in this presentation. These statements are subject to many risks and uncertainties, including an adverse development of global economic conditions, in particular a decline of demand in our most important markets; a deterioration of our refinancing possibilities on the credit and financial markets; events of force majeure including natural disasters, pandemics, acts of terrorism, political unrest, armed conflicts, industrial accidents and their effects on our sales, purchasing, services or other activities. This presentation does not constitute an offer to sell or a solicitation to purchase any securities of freenet AG. Any such decision must not be made on the basis of the information provided in this presentation. freenet AG does not undertake any obligation to publicly update or revise information provided during this presentation. Capital Markets Day 2021 04.11.2021 2
AGENDA 1 Q 3 / 2 1 R E S U LT S 10:00-10:25 (25 MIN) (INGO ARNOLD, CFO) 2 Q & A O N Q 3 / 2 1 R E S U LT S 10:25-10:45 (20 MIN) 3 S T R AT E G I C O U T L O O K 2 0 2 5 10:45-11:30 (45 MIN) (CHRISTOPH VILANEK, CEO) 4 FINANCIAL AMBITION 2025 11:30-11:45 (15 MIN) (INGO ARNOLD, CFO) 5 Q&A ON AMBITION 2025 11:45-12:15 (30 MIN)
STEADY EBITDA INCREASE GROUP REVENUES 9M 2021 – HIGHLIGHTS in mEUR +1.1% ▪ Group revenues catching up - with 1,880.8 mEUR almost on par with previous year (9M 2020: 1,905.5 mEUR) 648.8 670.7 622.1 634.5 619.2 619.9 641.8 ▪ Group gross profit at 639.1 mEUR slightly below previous year (643.9 mEUR), but 1.2% higher adjusted for freenet digital ▪ Group EBITDA already up 3.3% at 339.9 mEUR (9M 2020: 329.2 mEUR) w/o adjusting freenet digital, driven by strong TV and Media performance, sustained cost efficiencies and effects from Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 short-time work GROUP GROSS PROFIT GROUP EBITDA in mEUR in mEUR -1.5% +2.0% 218.1 218.2 214.8 117.6 213.2 212.5 214.0 115.2 4.0 210.3 +0.3% 113.5 4.4 4.2 109.7 2.6 +4.4% 108.8 208.8 208.3 214.1 104.2 0.5 0.4 103.9 109.2 112.7 96.7 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Gross profit fn digital (decons. 30/09/2020) EBITDA fn digital (decons. 30/09/2020) w/o freenet digital (fn digital) w/o fn digital Capital Markets Day 2021 04.11.2021 5
VALUE SUBSCRIBER BASE FURTHER GROWING DEVELOPMENT PER SUBSCRIBER GROUP TOTAL SUBSCRIBER BASE in ´000s in ´000s 7,005.0 +198.1 P O S T PA I D +1.9% (+2.3%) 7,138.6 +0.4% +0.3% +0.4% 50.3 +1.2% 8,704.8 FUNK & FLEX1 +67.8% 8,647.6 8,680.8 84.4 8,609.8 8,506.7 509.5 W A I P U .T V +31.2% 668.5 942.0 FREENET TV -13.7% 813.4 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Q3 20 Q3 21 1 ARPU, profitability, and loyalty comparable to postpaid contracts, but not yet counted within postpaid base Capital Markets Day 2021 04.11.2021 6
MOBILE COMMUNICATIONS BUSINESS REMAINS ROCK SOLID REVENUES 9M 2021 – STRONG POSTPAID REVENUES in mEUR +0.8% ▪ Mobile Communications revenues slightly down 1.9% yoy at 582.6 602.4 1,671.1 mEUR (9M 2020: 1,703.8 mEUR) 554.2 567.0 548.7 551.1 571.2 30.9 28.3 37.7 37.5 154.0 31.4 29.1 29.0 ▪ Service revenues postpaid (SR postpaid) up 1.3% yoy at 138.0 120.9 117.7 112.0 111.2 121.5 31.3 28.8 29.7 29.9 26.5 26.7 28.2 1,155.7 mEUR (9M 2020: 1,140.5 mEUR) ▪ Both stable, gross profit (+0.2%) and EBITDA (+0.1%) yoy 382.5 376.2 381.9 381.0 378.9 384.2 392.6 due to number of valuable customers growing, cost efficiency and effects from short-time work Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 ▪ No significant changes in mobile customers' payment behavior visible (bad debt remains on low level) SR Postpaid SR NoFrills/Prepaid Hardware Other GROSS PROFIT EBITDA in mEUR in mEUR +0.8% -0.4% 165.3 160.8 162.8 169.7 163.9 161.8 164.2 91.6 91.0 94.6 91.7 91.5 94.2 77.6 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Capital Markets Day 2021 04.11.2021 7
ANOTHER STRONG QUARTER FOR DLS HIGH-VALUE MOBILE CUSTOMER BASE 9M 2021 – STRONG DLS REVENUE in ‘000s +2.4% ▪ Growing mobile customer base with comparably high profitability and loyalty (+2.4% yoy at 7,223.0 k) 7,223.0 7,135.4 7,167.7 7,191.2 84.4 ▪ 9M 2021 ARPU almost stable at 18.1 EUR (-0.2 EUR yoy), 77.9 7,055.2 56.8 68.3 qoq increase by 0.4 EUR to 18.4 EUR due to return of 6,960.2 6,981.3 50.3 mobility-related ARPU components 35.3 41.8 7,005.0 7,078.7 7,099.4 7,113.3 7,138.6 ▪ Gross margin-strong DLS revenues up 9.5% yoy at 148.0 6,925.0 6,939.4 mEUR (9M 2020: 135.2 mEUR), high DLS subscription share secures sales contribution Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Postpaid subscribers Subscribers digital/app-based tariffs ARPU POSTPAID DIGITAL LIFESTYLE (DLS) REVENUES in EUR in mEUR +0.7% +5.7% 18.4 18.1 18.3 18.0 17.8 18.0 18.4 49.4 53.4 48.9 52.2 43.0 42.8 46.9 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Capital Markets Day 2021 04.11.2021 8
GROWING CONTRIBUTION FROM TV AND MEDIA REVENUES 9M 2021 – WAIPU.TV ADDING VALUE in mEUR ▪ Strong growth of revenues by 9.7% to 209.4 mEUR (9M 2020: +8.6% 190.9 mEUR) primarily driven by consistent customer intake at 69.5 69.3 70.6 waipu.tv 65.2 65.0 68.1 60.7 1.5 ▪ Gross profit increased by 8.6% yoy to 135.9 mEUR (9M 2020: 125.2 mEUR) 68.0 ▪ 9M EBITDA at 72.1 mEUR (+22.2% yoy), with waipu.tv delivering a remarkable contribution Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Revenue Media Barter Deal (waipu.tv) GROSS PROFIT EBITDA 9M 2020 AND 9M 2021 in mEUR in mEUR +4.7% S +13.1 mEUR 72.1 44.1 43.5 45.8 44.0 46.1 43.1 1.5 7.0 38.1 59.0 4.2 1.9 44.3 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 EBITDA 9M 20 freenet TV MB B2B waipu.tv EBITDA 9M 21 Gross profit Media Barter Deal (waipu.tv) Capital Markets Day 2021 04.11.2021 9
Q3 FREE CASH FLOW ON UPPER END OF GUIDED RANGE EBITDA TO SUSTAINABLE FREE CASH FLOW (FCF) QUARTERLY BREAKDOWN 2021 in mEUR in mEUR (2020 excl. Sunrise dividend and interest payments syndicated bank loan) 59.5 60.8 52.7 50-60 -36.4 -25.6 -28.5 18.9 0.0 -54.1 -22.5 339.9 172.9 Q1 21 Q2 21 Q3 21 Q4 20 Q4 21e EBITDA Change Tax Net Leases Interest Others FCF 9M 21 NWC payments capex payments 9M 21 FCF Guidance Q4 21: 9M 20 w/o Sunrise: 329.2 -22.2 -19.9 -31.3 -50.8 -22.5 -0.1 182.4 50-60 mEUR 9M 2020 negative change in NWC better due to a positive temporarily reporting date effect; out of this FCF in 9M 2021 higher than in previous year Capital Markets Day 2021 04.11.2021 10
STRONG FINANCIAL KPIs TOTAL ASSETS & NET DEBT & BANK NET DEBT & EQUITY RATIO LEVERAGE* B A N K L E V E R A G E */** (Lower limit: >25%) (Upper limit: ≤3,0x) in mEUR/ as indicated in mEUR/ as indicated in mEUR/ as indicated 29.6% 40.4% 41.3% 4.3x 3.6x 4,764.9 4,505.6 3,943.8 1,840.0 1.7x 1.9x 1,0x 1,368.1 0.7x 740.6 817.9 390.3 274.0 30.09.20 31.12.20 30.09.21 30.09.20 31.12.20 30.09.21 30.09.20 31.12.20 30.09.21 Equity ratio improves despite impairment of the fibre Slight increase of the leverage/bank leverage ratio based on the dividend paid in mid-June plus additional network right of use (EXARING) in Q2 21 shareholder return through share buy-backs, which results in a brief liquidity reduction * EBITDA = EBITDA of last twelve months (i.e., October 2020 to September 2021 or rather October 2019 to September 2020 for the previous year) ** Bank leverage = Bank net debt incl. interest accrual divided by lease-adjusted EBITDA of last twelve months Capital Markets Day 2021 04.11.2021 11
FINANCIAL RESULTS EXPECTED AT UPPER END OF INCREASED GUIDANCE SUBSCRIBER GUIDANCE ACTUAL GUIDANCE 2021 in ‘000s 2020 INITIAL UPDATE ▪ Postpaid customer 7,078.7 Moderate (w/o digital/app-based tariffs) growth ▪ freenet TV RGU 901.9 Moderate decrease ▪ waipu.tv subscriber 572.5 Solid growth FINANCIAL GUIDANCE ACTUAL GUIDANCE 2021 in mEUR/ as indicated 2020 INITIAL UPDATE ▪ Revenue 2,576.2 stable ▪ EBITDA 425.9 415-435 430-445 +12.5 to mid point ▪ Free cash flow (w/o Sunrise) 201.3 200-220 215-230 +12.5 to mid point ▪ Payout policy: 80 per cent of FCF distributed to shareholders Capital Markets Day 2021 04.11.2021 12
QUEST IONS? Q&A ON Q3/21 RESULTS
CHRISTOPH VILANEK STRATEGIC OUTLOOK 2025
VISION, MISSION & STRATEGY
FREENET GROUP VISION UNCHANGED ALWAYS THE RIGHT As freenet Group we want to be the right choice for all our stakeholders - our employees, our customers, our partners and our shareholders. We CHOICE. are aware of our responsibility to society, and we take this into account through long-term thinking and sustainability in all corporate decisions. Capital Markets Day 2021 04.11.2021 16
OUR MISSION ADOPTING DIGITAL ASPECTS GROWTH THROUGH PRODUCTS, SERVICES AND CUSTOMER-CENTRIC INTERACTION Customer Centricity Digital First Demand Driven Customer Proximity ▪ Distribution of selected own ▪ Both for internal business ▪ Competent advice ▪ Making use of the omni- products or sourced goods processes and operations addressing customers' needs channel platform to serve serving individual customer ▪ And for the interaction and ▪ Taking benefit of learnings captive and non-captive requirements transaction with customers from customer contacts for channels ▪ Any activity based on deep and all our stakeholders product development and ▪ Providing service at all understanding data innovation touchpoints seamlessly Capital Markets Day 2021 04.11.2021 17
OUR DEDICATION AND AMBITION FOR 2025 … TO GROW … TO CHANGE WE WANT … TO FOCUS … TO STAY IN FRONT … TO GET FASTER … TO REMAIN THE ONE INDEPENDENT, RELIABLE AND SUSTAINABLE OMNICHANNEL PLAYER Capital Markets Day 2021 04.11.2021 18
OUR HOLISTIC DIGITAL LIFESTYLE STRATEGY SUPPORTS… DIGITAL LIFESTYLE GROWTH includes telecommunications, Internet, Energy, TV, through continuous optimisation and expansion of as well as all services, applications and appliances our digital lifestyle product and service portfolio, that can be controlled or connected to mobile making consistent use of our established strengths devices or can be used via an intelligent device. and competencies, existing and new distribution The overall freenet offering is intended to provide channels and the optimization over the customer customers with a coordinated solution under one life cycle and all customer contacts. umbrella brand. Capital Markets Day 2021 04.11.2021 19
… A TRANSFORMATION FROM A SALES MACHINE TO THE MANAGEMENT OF A CUSTOMER BASE 2010-2016 2016-2020 2021-2025 SAC (subscriber LCE = CLTV = Major KPI acquisition cost) & SRC Product lifecycle Customer Lifetime Value (subscriber retention cost) (12/24-months-view) (long-term, cross-product) Distribution with focus Balance between gross Management of Proposition adds and renewals customer base on gross adds Organisational Systems and Competences and Functional organization design principle processes legacy along value chain Capital Markets Day 2021 04.11.2021 20
NECESSARY MINDSHIFT FOR ALL FUNCTIONS Active customer base management across entire customer lifecycle …Instead of pure sales machine with focus on new customers Data-driven and creative customer approach across all touch points …Instead of manual and classic sales approach Awareness of corporate responsibility as a central decisive criterion …Instead of solitary focus on profit maximisation Capital Markets Day 2021 04.11.2021 21
CHANGE FROM MIDTERM TO LONG-TERM VIEW Product Lifecycle (LCE) Customer Lifetime Value (CLTV) Mobile LCE Consumer Internet Mobile Electronics LCE Mobility TV & TV Entertainment CLTV LCE DLS Finance Energy Insurance Product profitability (24 months) Compound margin optimisation on customer level across all products, touchpoints and many years Capital Markets Day 2021 04.11.2021 22
DATA SOURCES FOR THE FREENET SMART PRICING MODEL DETERMANTS WITHIN THE REALTIME MODELLING PERIOD – tenure and total lifetime instead of contract length Individual combination of ▪ Offer - such as promotion, BEHAVIOUR – service calls, touch points used, location and time preferences hardware, tariff plan ▪ Channel - and channel specific USAGE – data, speed, products, services, incentive ▪ Timing - day, hour, of interaction or within the contract period TRANSACTIONS – response, conversion, termination ▪ Pricing on service, activation fee, hardware, digital lifestyle CHANNELS – preference, frequency, duplications ▪ And any other terms PERSONAL AND META DATA – ZIP, income, purchase power Capital Markets Day 2021 04.11.2021 23
DATA DRIVEN ONE-TO-ONE MARKETING TRANSFORMATION FROM “ONE-TO-MANY” TO “ONE-TO-ONE” COMMUNICATION AND OFFERING One size fits all Addressing segments One-to-one in all dimensions ––––––––––––– ––––––––––––– ––––––––– ––––––––– ––––––––––––– –––––––– –––––––– ––––––––– ––––––––––––––––––––– ––––––––––––––––––––– –––––––– –––––––– ––––––––– ––––––––– ––––––––––––– –––––––– ––––––––––––– –––––––– ––––––––– –––––––– ––––––––– –––––––– –––––––– –––––––– ––––––––––––– ––––––––––––– –––––––– –––––––– ––––––––––––– ––––––––––––––––––– ––––––––––––––––––– ––––––––––––––––– ––––––––––––––––– ––––––––––––– ––––––––––––––––––– ––––––––––––– ––––––––––––––– ––––––––––––––– ––––––––––––––––– –––––––––––––– –––––––––––––– ––––––––––––– ––––––––––––––––––– ––––––––––––– ––––––––––––––––––– ––––––––––––––– –––––––––– –––––––––– ––––––––––––––––– ––––––––––––––––– –––––––––––––– –––––––––––––– –––––––––––––– ––––––––––––––––––– ––––––––––––––– ––––––––––––––––––– ––––––––––––––– –––––––––– –––– –––– ––––––––––––––––– –––––––––––––– ––––––––––––––––– –––––––––––––– –––––––––––––– ––––––––––––––– –––––––––– ––––––––––––––– –––––––––– –––– –––––––––––––– –––––––––––––– –––––––––––––– –––––––––––––– –––––––––––––– –––––––––––––– –––––––––––––––––––––––––– –––––––––––––––––––––––––– –––––––––––––––––– –––– –––––––––––––––––– –––– –––––––––––– –––––––––––– –––––––––––– –––––––––––––––––– –––––––––––– –––––––––––– –––––––––––– –––––––––– –––––––––– –––––––––––––––––– –––––––––––––––––– –––––– –––––––––––– –––––––––––– –––––– –––––––––––– –––––––––––– –––––––––– –––––––––––––––––– –––––––––––––––––– –––––– –––––––––––– –––––––––– –––––––––––– –––––––––– statt XX,99 € –––––– –––––– –––––––––– –––––––––– –––––– –––––– XX € Gutaben ⌀ max max ⌀⌀ ⌀ Capital Markets Day 2021 04.11.2021 24
SMART PRICING WORKS NOT ONLY IN THEORY LIFECYCLE UPLIFT THROUGH FREENET SMART PRICING MODEL Gross adds Retention Prevention 105% 125% 110% 100% 100% 100% TARGET FOR +5% +10% FULL BASE: >20% +25% Non-smart Smart Non-smart Smart Non-smart Smart SMART PRICING UPLIFT IN LIFECYCLE Capital Markets Day 2021 04.11.2021 25
MAKING USE OF A NEW PARADIGM DIGITALISATION STANDARDISATION & GUIDELINES & SIMPLIFICATION CONTROL Adapt the existing organisation Establish consistent practices for all More focused guidelines in which and working methods, e.g.: transactional processes. the organization can act quickly and autonomously. ▪ Use of virtual meetings has ▪ Establishment based on an E2E impact on sales force view of customer experience ▪ Further acceleration of work dimensioning or staffing in shops optimization processes and avoidance of correction in situations of high ▪ Digital training replaces on-site ▪ Continuous process of complexity and confusion coaching and training improvement through a higher degree of preliminary decisions and ▪ Approval processes drive ▪ Quick prioritization and determinations at central level acceleration and save capacity implementation of standard processes and IT solutions Capital Markets Day 2021 04.11.2021 26
SIMPLIFIED NEW OPERATING MODEL FINANCIAL STEERING MANAGEMENT CONTROL CUSTOMER PRODUCT HOUSE ▪ Defines offer, measures success and INTERACTION ▪ Product development and design optimizes ▪ Has the customer in focus ▪ Takes care of the presentation of ▪ Procurement products and offers ▪ Measured by gross profit of the product ▪ Measured by total revenue of the business (excluding SG&A) ▪ Has a sales commitment ▪ Measured by efficiency (costs) CONTINUOUS IMPROVEMENT ▪ Defines products, processes and components ▪ Assigns the appropriate end-to-end responsibility ▪ Drives and is responsible for standardization TECHNOLOGY AND PROCESSES Capital Markets Day 2021 04.11.2021 27
EVEN GREATER INTEGRATION OF ESG INTO DECISION-MAKING OUR GENERAL (FUTURE) AMBITION In all activities, we will place our responsibility in the ESG dimensions on an equal footing with purely economic considerations ACHIEVEMENTS NEXT STEPS ▪ Gradual improvement of relevant ESG ▪ Develop net zero timeline for scope 1+2 ratings emissions ▪ >50% reduction of scope 1+2 ▪ Develop action plan for full emissions since 2015 through digital electrification of Group controlled fleet broadcasting strategy ▪ Expansion of sustainable product ▪ Electrification of the Group fleet initiated portfolio + digital customer by installation of charging infrastructure communication ▪ Improvement of customer satisfaction ▪ Integration of ESG into remuneration levels + increased degree of digital system customer communication Capital Markets Day 2021 04.11.2021 28
FREENET TO MARKET OWN SUSTAINABLE AND DURABLE SMARTPHONE ‘REPHONE’ LAUNCH NOVEMBER 2021 2021 Sales start Fairphone 4 5G FREENET STARTS REPHONE 2019 Successful sale Fairphone 3/3+ ▪ Produced with 100% green electricity ▪ Replaceable battery ▪ Android operating system 2018 freenet gets largest distributor ▪ FSC certified packaging made of in Europe grass paper Marketing start ▪ Back of device made of recycled material 2016 of Fairphone in stationary retail ▪ Repair at fixed prices ▪ Local and certified recycling ▪ Hardware deposit Capital Markets Day 2021 04.11.2021 29
OPERATIONAL DEEP DIVES
FREENET BECOMES UMBRELLA BRAND Mobile Internet TV Entertainment Communications DIETER BOHLEN SUCCESSFUL GERMAN ENTERTAINER, MUSICIAN & PRODUCER AS TESTIMONIAL FOR NEW BRAND HOUSE Capital Markets Day 2021 04.11.2021 31
STRAIGHT AND CONCISE NEW BRANDING ALL SHOPS CONSIDERED TO BE “FREENET-DIGITAL.DE“ AS NEW ONLINE FLAGGED AS “FREENET” SHOPS HUB FOR ALL SERVICES Capital Markets Day 2021 04.11.2021 32
FREENET OMNICHANNEL PROPOSITION Owned customer journey 3rd party customer journey Captive channels Non captive channels (Direct customer access, improved up-selling potential and advertising permission) ▪ Own shops ▪ Owned ▪ Inbound ▪ 3rd party ▪ Ceconomy ▪ 3rd party web ▪ Franchise web customer free ▪ Distributors ▪ Price com- ▪ Partner ▪ Apps service dealers ▪ Retail Chains parison portal shops ▪ Social ▪ Outbound ▪ Business Media telemarketing distributors Non-captive channels 32% 26% SHARE OF CAPTIVE CHANNELS INCREASED TO ALMOST 75% Captive channels 68% 74% EXPANDING LEEWAY FOR DATA- DRIVEN OPTIMISATION Q4 19 - Q3 20 Q4 20 - Q3 21 Capital Markets Day 2021 04.11.2021 33
Mobile Communications Core I DLS I Internet MOBILE PORTFOLIO BRANDS ALONG SEGMENTS SIM-only / flat rates with data packages MOBILE CUSTOMERS Online distribution only SIM-only / day or monthly flats / unlimited data packages 2018 7,022.9 App distribution only SIM-only flats / diverse data packages 2019 7,080.7 App and online distribution +408.6 (+5.8%) SIM-only flats / diverse data packages / hardware optional 2020 7,309.9 Omnichannel distribution Tariff plans including hardware Q3/21 7,431.4 Omnichannel distribution (replacing mobilcom-debitel plans) Capital Markets Day 2021 04.11.2021 34
Mobile Communications MACROECONOMIC FACTORS Core I DLS I Internet CHALLENGE MOBILE BUSINESS PRESSURISING EXTERNAL FORCES 100 ▪ Price erosion ▪ Trend to SIM-only ▪ Saturation ▪ Regulation/ 100-x Compliance costs ▪ Minimum wages ▪ Declining society Capital Markets Day 2021 04.11.2021 35
Mobile Communications INTERNAL MEASURES Core I DLS I Internet TO COUNTER MACROECONOMIC FACTORS LAUNCHED INTERNAL COUNTERMEASURES 100+x TARGET: AT LEAST ▪ CLTV concept SLIGHT ▪ Smart pricing GROWTH IN MOBILE ▪ Captive channel CORE expansion 100-x ▪ Digitalisation ▪ Cost efficiency ▪ Marketing simplification Capital Markets Day 2021 04.11.2021 36
Mobile Communications DIGITAL LIFESTYLE STRATEGY Core I DLS I Internet AND TARGETS Valorization and monetarization of the customer relationship Added value through cross- and upselling to increase share of wallet Consolidation of relevant revenue streams driving customer Options lifetime value and loyalty Review and expansion of the Digital Lifestyle portfolio by early Trend/ Ambition identification of new products and services and extensive testing Capital Markets Day 2021 04.11.2021 37
Mobile Communications DIGITAL LIFESTYLE – Core I DLS I Internet STAYING ON THE PULSE OF TIME News/ Security/ Fitness Smart Home Gadgets Entertainment Insurance/Finance DRIVING VALUE BY INCREASING PENETRATION, WIDENING PORTFOLIO AND FOCUSSING ON SUBSCRIPTION Capital Markets Day 2021 04.11.2021 38
Mobile Communications Core I DLS I Internet 10-20 PERCENT UPSIDE IN DLS UNTIL 2025 DIGITAL LIFESTYLE REVENUE CONTRIBUTION in mEUR CAGR +12% 220-230 >60% (2015-2020) 189.9 188.6 179.8 SUBSCRIPTION 164.2 137.1 BASED DIGITAL 106.0 LIFESTYLE OPTIONS 2015 2016 2017 2018 2019 2020 2025e Capital Markets Day 2021 04.11.2021 39
Mobile Communications EVOLUTION OF FREENET ACCESS Core I DLS I Internet AGNOSTIC INTERNET OFFERING KEY FEATURES 2022 Full Rollout VDSL Existing Mobile LTE Internet Flats based freenet ▪ Asset-light (no CapEx) incl. Hardware Internet ▪ Internet access only Omnichannel Online/Shops ▪ Technology-agnostic H2/ 15-25 2021 2023 Pilot VDSL based Fixed Network Launch of additional technologies (i.e., mEUR Internet Access Cable, FTTH, …) EBITDA Selected Shops, Omnichannel CONTRIBUTION UNTIL 2025 10/ expansion in 2022 From Capital Markets Day 2021 04.11.2021 40
AS BEST PREREQUISITE FOR CONVERGENCE OPPORTUNITIES MOBILE INTERNET T V E N T E R TA I N M E N T T-Mobile Mobile LTE IP Vodafone Fixed line (VDSL) OTT Telefonica Deutschland Cable Terrestrial 1&1 AG Fibre VBI Satellite 5G 5G Not yet part of portfolio Capital Markets Day 2021 04.11.2021 41
TV and Media DIVERSIFIED TV AND MEDIA waipu.tv I MB I DAB+ PORTFOLIO WITH STRONG GROWTH POTENTIAL TV AND MEDIA ▪ IP/OTT TV is an ▪ DVB-T2 is a classic ▪ Wide B2B services in ▪ DAB is gaining undisputed megatrend longtail business with CDN, transmission penetration and ▪ Our current 40% a loyal customer base service, DAB, DVB-T, market share market share is an delivering high margin 5G Campus solutions ▪ Regional multiplexes excellent starting due to minimal SG&A etc. delivers stepwise replace position for future ▪ Mid-term transfer or constantly new existing FM base growth convergence with opportunities ▪ Own channels open ▪ Programmatic ad IP/OTT to be verified ▪ Efficiency gains new sources of income as 2nd revenue and exploited guarantee free cash revenues and profits stream to come flow contribution Capital Markets Day 2021 04.11.2021 42
TV and Media TV MARKET TODAY DOMINATED waipu.tv I MB I DAB+ BY ‘ONE TO MANY’ BROADCAST TECHNOLOGY in 000‘ TV households Cable Satellite DVB-T IPTV OTT-TV 2016 17,477 17,705 3,427 2,361 0 (45.9%) (46.5%) (9.0%) (6.2%) 2020 16,795 16,987 2,427 4,083 1,117 (43.6%) (44.1%) (6.3%) (10.6%) (2.9%) 2021 16,935 16,858 2,596 3,914 1,821 (43.7%) (43.5%) (6.7%) (10.1%) (4.7%) … … 2030 Source 2016-2021: Digitalisation Report Video 2020 and 2021, die medienanstalten Basis: 38.076 (2016); 38.306 (2017); 38.697 (2018); 38.491 (2019); 38.520 (2020); 38.753 (2021) million TV households in Germany Sum >100% due to multiple reception Capital Markets Day 2021 04.11.2021 43
TV and Media FUTURE IS CLEARLY TAKING waipu.tv I MB I DAB+ PLACE IN THE OTT UNICAST WORLD Technology shift BROADCAST (one-to-many) UNICAST (one-to-one) Capital Markets Day 2021 04.11.2021 44
TV and Media IP AS FASTEST GROWING ACCESS waipu.tv I MB I DAB+ TECHNOLOGY IP TRANSMISSION IN GERMANY in m households 35 Exponential growth scenario > 30 in m subscribers ≥6.0 mn 30 ≥1.6 0.6 25 2020 2025e 2030e > 13.0 mn 20 IPTV/OTT 15 Linear scenario in m subscribers ≥2.2 > 11 10 ≥1.1 mn 0.6 5.2 5.7 5 4.0 2.4 2.6 3.3 2020 2025e 2030e 0 2016 2017 2018 2019 2020 2021 2025e 2030e Market share (OTT only) Total IPTV/OTT households IPTV linear growth scenario IPTV exponential growth scenario ~40% ~25% ~20% Source 2016-2021: Digitalisation Report Video 2020 and 2021, die medienanstalten, own expectations Capital Markets Day 2021 04.11.2021 45
TV and Media FOR 30 MN POTENTIAL SWITCHERS waipu.tv I MB I DAB+ WAIPU.TV GETS EVEN MORE ATTRACTIVE TV TRANSMISSON IN GERMANY LAUNCH OF WAIPU.TV 4K STICK in m households 38.6 37.9 37.3 36.8 ▪ waipu.tv gets a permanent place in the 36.2 36.4 living room ▪ Cable and Satellite replacement with waipu.tv becomes tangible ▪ Live TV and streaming services seamlessly integrated 5.2 5.7 ▪ Platform with 2022 technical standards 3.3 4.0 2.4 2.6 2016 2017 2018 2019 2020 2021 2025e 2030e Total DVB households (cable, satellite & terrestrial TV) Total IPTV/OTT households DVB households decline scenario IPTV exponential growth scenario Source 2016-2021: Digitalisation Report Video 2020 and 2021, die medienanstalten, own expectations Capital Markets Day 2021 04.11.2021 46
TV and Media FREENET TV (B2B/B2C) LONGTAIL waipu.tv I MB I DAB+ BUSINESS WITH LOYAL CUSTOMER BASE FREENET TV: STYLISED EXAMPLE OF MANAGING PROFITABILITY EXPECTATION freenet TV 100% EBITDA ▪ freenet TV (DVB-T2) entered maturity phase ▪ Expansion of relative market share is not expected freenet TV subscriber ▪ Clear focus on profitability-oriented base (RGU) management of business, i.e. price adjustments, cost sensitivity and low investments to generate stable EBITDA and cash contributions in the future 2016 2017 2018 2019 2020 2021e 2022e 2023e 2024e 2025e Capital Markets Day 2021 04.11.2021 47
MEDIA BROADCAST - GERMANY'S LARGEST SERVICE PROVIDER IN THE MEDIA INDUSTRY ▪ Event broadcasting, e.g., Bundesliga or Basketball ▪ Operation of nationwide TV and radio infrastructures with availability of up to 99.95% on SLA ▪ Management and operation of distribution networks based on different technologies, e.g., ARD Disnet, Integrated National Performance Network (INL) and ZDF data networks Capital Markets Day 2021 04.11.2021 48
TV and Media PLAN, BUILD & RUN OF waipu.tv I MB I DAB+ INDEPENDENT 5G CAMPUS SOLUTIONS ▪ Media Broadcast has set up a private 5G standalone campus network near Berlin (Nauen) ▪ Test environment for 5G applications for Media Broadcast, other service providers and customers ▪ Provider-independent "5G Blue-Box" offers high bandwidth, highest security level and is mobile applicable Capital Markets Day 2021 04.11.2021 49
TV and Media DAB+ RADIO EXPANSION – waipu.tv I MB I DAB+ SOURCE OF NEW REVENUES 1ST NATIONWIDE 2ND NATIONWIDE LOCAL & REGIONAL STRONG TAILWIND DAB MULTIPLEX DAB MULTIPLEX MULTIPLEX FOR DAB+ RADIO ▪ Number of DAB+ households (+11% yoy), penetration (+30% yoy) and usage (+20% yoy) increased significantly ▪ In 2020 more than 11 million households listened to DAB+ radio via more than 20 million DAB+ receiving devices ▪ Growth driver legislation: Since 12/2020, Mandatory digital radio (DAB+) in new cars and stationary radios Constant revenues from digital radio transmitter network operations Capital Markets Day 2021 04.11.2021 50
TV and Media 2ND DAB MULTIPLEX OCCUPIED waipu.tv I MB I DAB+ BY JOINT VENTURE „ANTENNE DEUTSCHLAND“ SECOND NATIONAL MULTIPLEX Constant revenue from third party programs STREAM MUX 1 Ad marketing own programs (growth opportunity) Capital Markets Day 2021 04.11.2021 51
TV and Media HIGH REVENUE POTENTIAL waipu.tv I MB I DAB+ FOR ALTERNATIVE ADVERTISING MARKETER ▪ German radio advertising market is dominated by REVENUES RADIO ADVERTISING (GERMANY) In mEUR two radio marketers today: RMS and AS&S. 832 841 848 816 784 789 797 768 ▪ Annual volume of the radio advertising market is 758 around 800 mEUR, growing steadily. 658 ▪ Pure DAB+ programmes are not marketed by RMS and AS&S so far ▪ Antenne Deutschland operates its 5 DAB stations as so-called simulcasts (DAB+ radio and web 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 stream) and already three more stream-only radio stations AS&S AS&S ▪ Antenne Deutschlands sales unit ad.audio, a Joint ad.audio Venture with Ströer Digital Media, is facing a growing 800 mEUR market with it´s nationwide „audio 360 degree“ offers RMS RMS Capital Markets Day 2021 04.11.2021 52
TV and Media waipu.tv I MB I DAB+ MEDIA BROADCAST AMBITION 2025 Terrestrial TV Radio Events/Networks (B2B/B2C) Current EBITDA contribution 65% 25% 10% Ambition 2025 (in absolute terms) Capital Markets Day 2021 04.11.2021 53
INGO ARNOLD FINANCIAL AMBITION 2025
BY 2025, WE AIM TO INCREASE GROUP EBITDA TO AT LEAST 520 MILLION EUROS BASED ON ORGANIC GROWTH. CAGR IS EXPECTED TO B E > 4 P E R C E N T Capital Markets Day 2021 04.11.2021 55
TV AND MEDIA SEGMENT MAIN CONTRIBUTOR TO GROWTH EXPECTED EBITDA CONTRIBUTIONS BY SEGMENT in mEUR CAGR >4% ≥520 5-15 35-65 426 30-60 2020 Mobile TV & Media Cost efficiency 2025e Communications FREE CASH FLOW EXPECTED TO RISE IN LINE WITH EBITDA Capital Markets Day 2021 04.11.2021 56
ORGANIC GROWTH EXPECTED IN ALL DIVISIONS MOBILE COMMUNICATIONS TV AND MEDIA in mEUR in mEUR Mobile core business 5-15 waipu.tv 25-35 Media Broadcast B2B/ Digital Lifestyle 10-20 0-10 freenet TV freenet Internet 15-25 DAB+ 10-20 Total Mobile Total 30-60 35-65 Communications TV & Media Capital Markets Day 2021 04.11.2021 57
KEEPING SHAREHOLDER RETURN AT HIGH LEVEL FREENET GROUP AMBITION 2025 SHAREHOLDER REMUNERATION POLICY1 >260 mEUR ▪ EBITDA-to-FCF 80% Free cash flow conversion remains high >4% ▪ CapEx-light model Distribution scenarios 1 2 3 maintained ▪ Tax payments increase based on higher net Full payout as Fixed dividend Hybrid model, income dividend volume + SBB i.e. increasing ▪ NWC remains on dividend + reasonable level SBB EBITDA CAGR Free cash flow Longer-term pitch perspective remains intact 2020-2025e 2025e BUSINESS GROWTH COMBINED WITH HIGH SHAREHOLDER RETURN 1 Subject to AGM approval and Board resolution Capital Markets Day 2021 04.11.2021 58
QUEST IONS? Q&A ON AMBITION 2025
THANK YOU. FOR FOLLOW-UP QUESTIONS REACH OUT TO: freenet AG Investor Relations investor-relations@freenet.ag www.freenet-group.de Tel.: +49 (0) 40 513 06 778
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