Canterbury Institute of Management - Student Handbook 2021 - CIM AUSTRALIA
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Canterbury Institute of Management Student Handbook 2021
Welcome to Canterbury Institute of Management (CIM).
We are thrilled that you have chosen us for your study abroad experience. Thank you for selecting
the Canterbury Institute of Management (CIM) for your further studies.
Everyone at CIM is committed to your success and are here to support your study journey. For
overseas students, studying abroad is a life-changing opportunity. It is a good chance to challenge
yourself personally and academically. CIM is proud to provide professional learning and teaching and
outstanding support for students.
Remember, our friendly staff are always there to support you when needed. Do not hesitate to ask
for any assistance when you needed. We the entire Institute wish you all the very best for an
exciting and rewarding time at CIM.
This Handbook is designed to provide you with vital information about the Institute. It is important
that you read all the information carefully. If you need clarification on any items addressed in this
Handbook, please contact the Reception Staff who will assist you.
Welcome to CIM
Emeritus Prof Jim Psaros
Chair of the Governing Council
Table of Content
Welcome to CIM 3 Occupational Health and Safety 22
CIM Campus 4 Evacuation in Case of Fire 23
Staff Contact Details 5 Student Support Services 24
Campus Location 6
Emergency and Crisis Support 26
Living and Studying in Australia 7
Emergency Contact Details at CIM 27
Transport Services 7
Student Visa Compliance 28
Student Facilities 8
Critical Incident and Emergency Management 31
Student Common Room 9
Medical and Emergency Facilities 33
Canterbury Institute of Management
2021-2022 Academic Calendar 10 Contact details of some relevant services in
Policies and Procedures 12 New South Wales (NSW) 34
Information on Places of Religious Worships 37
Guide to CIM Policies and Procedures 13
Canterbury Institute of Management 42
Supplementary Fees 20
Discrimination 21
CIM Campus CIM campus is at 41 McLaren Street, NORTH SYDNEY. CIM campus is within short distance to the main transport, education, sports, government and tourist facilities. CIM offers Bachelor of Business program with majors in Accounting, Hospitality Management, Information Systems and Management. As a qualification, the Bachelor of Business program and its majors are in high demand in domestic and international employment markets. Weekly lectures and tutorials are scheduled for each course and are held in classrooms or computer laboratories. CIM academic staff have relevant appropriate qualifications and experience in teaching and in their professional fields. The academic staff appointments and their academic delivery methods are always aimed at practical approach to learning. CIM provides its students with a wide range of academic and welfare support services. New students are encouraged to attend the New Student Orientation Program conducted at the beginning of each semester where details about living and studying in Australia are provided. CIM has an in-house Library/Resource Centre where several textbooks are available for reference. Students have access to online academic resources for electronic books and online journal databases. CIM prides itself in offering excellent student support services, a welcoming environment for students and affordable study costs.
Campus Location 41 McLaren St, NORTH SYDNEY NSW 2060 AUSTRALIA +612 9280 3733
Staff Contact
Details Name Designation Email
Adj Prof Asif Iqbal Campus Director & Dean asif.iqbal@ciom.edu.au
Dr Helen Haslem Deputy Dean & Program Director – pd.management@ciom.edu.au
Management
Dr Raj Sandhu Program Director - Information Systems pd.infosystems@ciom.edu.au
Mr Alexander Menge Program Director - Hospitality pd.hospitality@ciom.edu.au
Mr Rex Walsh Program Director - Accounting pd.accounting@ciom.edu.au
Mr Simon Kaddasi Library & Information Services Manager library@ciom.edu.au
Ms Aruna Rai Academic Manager academic@ciom.edu.au
Ms Rachel Nguyen Accounts Manager accounts@ciom.edu.au
Ms Nisha Kansal Marketing Officer mktofficer@ciom.edu.au
Ms Vivian Huang Marketing Officer mktofficer@ciom.edu.au
Ms Francesca Glasmacher Marketing Officer mktofficer@ciom.edu.au
Ms Fiona Priscilla Admissions Officer admissions@ciom.edu.au
Ms Grace Park Student Support Officer/Reception reception@ciom.edu.au
sso@ciom.edu.au
Student Facilities Campus Operating Hours
9:00 am – 6:00 pm Monday to Friday
Use of Computer Lab and Classrooms
CIM has a well-equipped computer lab with free Wi-Fi.
In keeping with accepted practice, the work environment of all students is to
be respected. Classrooms and laboratory areas are to be kept clean and tidy.
Students are required to remove all litter, work papers, bags and all personal
belongings at the end of each class or upon leaving an area. All litter is to be
placed in bins appropriately.
Classroom furniture such as desks and chairs are to be returned to a neat and
tidy position at the end of each session. Classroom equipment such as
overhead projectors, computers, televisions and video players can only be
moved to another room with the permission of the lecturer and need to be
returned after use.
Library Facilities
CIM Library is equipped with limited collection of
textbooks and reference books. Students can access
EBSCO online database for electronic journals and e-
books. Students can borrow up to five books from the
Library for referencing and study at any one time for a
maximum of two weeks with two renewals available, after
which books must be returned. If books are not reserved
by another student, these books can be reborrowed.
There is a late fee of $3 per day for late books up to a
maximum of two weeks, after which late books will be
classified as lost. Lost or damaged books incur a
replacement fee of $150.
Library and All books must be returned or accounted for before
Student students are eligible to graduate.
Common Room
Student Common Room
CIM has a student common room for recreation and relaxation.
Student Common Room is equipped with tea/coffee facilities and
other amenities
Canterbury Institute of Management
2021 Academic Calendar
FEBRUARY MARCH APRIL MAY JUNE JULY
S M T W T F S S M T W T F S S M T T FW S S M T W S T F S MT W T F S S M T T F W
S
1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 1 1 2 3 4 5 1 2 3
7 8 9 10 11 12 13 7 8 9 10 11 12 13 4 5 6 7 8 9 10 2 3 4 5 6 7 8 6 7 8 9 10 11 12 4 5 6 7 8 9 10
14 15 16 17 18 19 20 14 15 16 17 18 19 20 11 12 13 14 15 16 17 9 10 11 12 13 14 15 13 14 15 16 17 18 19 11 12 13 14 15 16 17
21 22 23 24 25 26 27 21 22 23 24 25 26 27 18 19 20 21 22 23 24 16 17 18 19 20 21 22 20 21 22 23 24 25 26 18 19 20 21 22 23 24
28 28 29 30 31 25 26 27 28 29 30 23 24 25 26 27 28 29 27 28 29 30 25 26 27 28 29 30 31
30 31
AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY 2022
S M T W T F S S M TW T F S S M T FW S T S M T W T F S S M T
W T F S S M T W
S T F
1 2 3 4 5 6 7 1 2 3 4 1 2 1 2 3 4 5 6 1 2 3 4 1
8 9 10 11 12 13 14 5 6 7 8 9 10 11 3 4 5 6 7 8 9 7 8 9 10 11 12 13 5 6 7 8 9 10 11 2 3 4 5 6 7 8
15 16 17 18 19 20 21 12 13 14 15 16 17 18 10 11 12 13 14 15 16 14 15 16 17 18 19 20 12 13 14 15 16 17 18 9 10 11 12 13 14 15
22 23 24 25 26 27 28 19 20 21 22 23 24 25 17 18 19 20 21 22 23 21 22 23 24 25 26 27 19 20 21 22 23 24 25 16 17 18 19 20 21 22
29 30 31 26 27 28 29 30 24 25 26 27 28 29 30 28 29 30 26 27 28 29 30 31 23 24 25 26 27 28 29
31 30 31
2021 INTAKE DATES CIM STUDY SCHEDULE LEGEND
2021 Holidays 2022 Holidays
Semester 1: 1 February
Study Period New Year’s Day Friday, 1 January 2021 Queen’s Birthday Monday, 14 June 2021 New Year’s Day Monday, 3 January 2022
Study Break Australia Day Thursday, 26 January 2021 Bank Holiday Monday, 2 August 2021 Australia Day Wednesday, 26 January 2022
Semester 2: 24 May
Exam Preparation Period Good Friday Friday, 2 April 2021 Labour Day Monday, 4 October 2021
Exam Period Easter Monday Monday, 5 April 2021 Christmas Day Monday, 27 December 2021
Semester: 27 September
Public Holidays Anzac Day Monday, 26 April 2021 Boxing Day Tuesday, 28 December 2021
Semester 1 Dates Semester 2 Dates
New Student Orientation Friday, 29 January 2021 New Student Orientation Friday, 21 May 2021
Start of Classes Monday, 1 February 2021 Start of Classes Monday, 24 May 2021
Enrolments Close Friday, 12 February 2021 Enrolments Close Friday, 4 June 2021
Census Date Friday, 26 February 2021 Census Date Friday, 18 June 2021
End of Study Period Friday, 23 April 2021 End of Study Period Friday, 13 August 2021
Final Exams Week Monday, 3 May 2021 – Friday, 7 May 2021 Final Exam week Monday, 23 2021 – Friday, 27 August 2021
Summer Dates
New Student Orientation Friday, 24 September 2021
Start of Classes Monday, 27 September 2021
Enrolments Close Friday, 8 October 2021
Census Date Friday, 22 October 2021
End of Study Period Friday, 17 December 2021
Final Exams Week Monday, 3 January 2022 – Friday, 7 January 2022English
Language
Support
Academic
Support
Student Counselling Student
Support Services
Services ServicesStudent Support Services
Academic Support English Language Support Counselling Services Student Services
CIM offers several academic If English is not student’s first CIM has a counselling service CIM’s Student Services offers a
services to students in addition language, they must have satisfied that is available to all currently variety of information and
to their regular scheduled the Institute’s English language enrolled students. The counselling support in areas of health and
lectures/tutorials. New Student entry criteria for admission. service is designed to assist wellbeing, disability support,
Orientation is conducted at the However, if/when required, students in dealing with a wide accessing career advice and how
beginning of the semester. additional English language range of problems including to get in touch with potential
Students are advised to contact support is made available to homesickness, balancing your employers, welfare support in
their respective course/program students throughout their study studies with other commitments, relation to accessing finance,
directors for any additional at CIM. Students in need of managing stress, working through safety and legal advice,
academic support. They will additional English language relationship or family issues, accommodation advice and tips
refer you to the respective staff support and/or study skills improving motivation, managing for renting and living with others,
that will then provide you with should attend the study skills psychological problems and and multi-faith services.
relevant assistance. sessions offered regularly by the coping with distressing situations.
Librarian & Information Services.National Code of Practice
(National Code 2018)
The Department of Education and Training (DET) regulates
the education and training sector’s involvement with
overseas students studying in Australia on student visas
through the Education Services for Overseas Students
(ESOS) legislative framework and the Tuition Protection
Service. This protects Australia’s reputation for delivering
quality education services and the interests of overseas
students, by setting minimum standards and providing tuition
and financial assurance. The legislation mandates a nationally
consistent approach to registering education providers so
National Code of that the quality of the tuition, and care of students, remains
high. The professionalism and integrity of the industry is
Practice 2018 further strengthened by the ESOS legislation’s interface with
immigration law. This imposes visa related reporting
requirements on both students and providers. The National
Code 2018 is established under the Education Services for
Overseas Students (ESOS) Act 2000.
For further information on the ESOS legislative framework including the National Code 2018, please refer to the Australian
Education International (AEI) website: ESOS legislative framework.Ensure that recognition of prior learning of students is conducted and
recorded in a formal process;
Provide refunds to the students as per the CIM Refund Policy;
States clearly in the written agreement that the student is responsible for
keeping a copy of the written agreement and receipts of any payments of
tuition fees or non-tuition fees made to the Institute;
Recruit students in accordance with the National Code 2018 and CIM
Admission Policy;
Ensure fairness by committing to Equal Employment Opportunity;
Ensure that all academic staff and assessors are suitably qualified and
experienced;
Commit to professional development of staff;
National Code 2018
Comply with the guidelines issued by Department of Home Affairs;
Key Points
Provide adequate support services to students prior to arrival, on arrival and
during their study at CIM;
Ensure student personal information is filed and maintained appropriately;
Protect international students whilst studying in Australia;
Protect Australia’s reputation as an education provider to international
students by ensuring national standards are met;
Enable the Commonwealth to monitor and sanction providers as appropriate;
For further information on the ESOS legislative framework including the National Code 2018, please refer to the Australian
Assure the integrity of the student visa program.
Education International (AEI) website: ESOS legislative framework.Policies & Procedures
Policies and Procedures Assessment Process Adding and Dropping Courses Examination Marking and Grading Assessment requirements are Students are reminded to strictly Examinations are conducted at Please refer to the CIM specific and will vary from course observe the important student the end of each teaching period. Assessment Policy and Procedure to course. All assessment details requirements in the Student All individual exam timetables are for information in relation to the are provided in the course Handbook and on the CIM accessible via the Student Portal marking of assessment items and information on the CIM Website Website. Those who fail to abide and are available approximately the award of final grade. or the CIM Learning by the prescribed dates for six (6) weeks prior to the start Management System. Most adding and/or dropping courses of each exam period. courses have both assignments will face financial and academic or online tests and examinations. penalties, depending on individual It is the responsibility of the For details of the assessment circumstance. student to ensure that they are procedures refer to the CIM aware of the date, starting time Assessment Policy and Procedure and venue of each of their available on the CIM Website. examinations.
Policies and Procedures
Assignments Academic Integrity Equal Opportunity Complaints and Appeals
Assignment due dates are All work presented for CIM integrates equal opportunity CIM encourages students to
available online on the CIM assessment is expected to be the principles into all decisions and express any concerns they may
Learning Management System. If student's own and original work. operations. CIM is committed to have about study-related or
students submit assignments If the student receives an the examination of all practices other issues. Students should
after the due date without allegation of academic to avoid discrimination based on familiarize themselves with the
extenuating circumstances, then a misconduct it is either due to gender, race, nationality, marital Student Grievance Management
penalty of 5% of the assigned Plagiarism, Collusion or Cheating. status, physical ability, age, Policy available in the Policy
mark may apply for each working For the most up-to-date political conviction, sexual Library on the CIM Website.
late day up to a maximum of information regarding the orientation or religious belief. Students wishing to make a
seven (7) working days at which Academic Integrity and Honesty Any member of the CIM complaint or lodge an appeal may
time a mark of zero can be Policy refer to the Policy Library community who feels that they do so by filling out the
recorded for that assignment. on the CIM Website. have not been treated equally Complaints Form available at
should feel free to discuss the reception.
matter with the Academic
Manager.Policies and Procedures
Refund Assignment Submission
All refunds will be processed in Please follow the detailed
line with the CIM Refund Policy, instructions on how to submit
refer to the CIM Website for your assignment available on the
details. CIM Learning Management
System. Under certain
circumstances, such as illness, a
student may apply for an
extension to the due date for an
assignment. If you require an
extension, you must apply for the
extension prior to the due date.
Information about extensions is
included in each course
specification.Policies and Procedures
Academic Progression, Advance Standing/Exemptions
Exclusion and Graduation
Students should make themselves familiar with CIM Academic Progression,
Students should submit a claim for exemptions at the time of enrolment in a
Exclusion and Graduation Policy and its requirements. Refer to the CIM
program. Each claim will be assessed on individual merit in line with the Institute's
Website for that Policy. In brief, it is students’ obligation to comply with
exemption policies. Students are required to complete an Application for Advance
the ESOS Act 2000 and the National Code of Practice for Providers of
Standing. This form is available at reception for students to complete. For further
Education and Training to Overseas Students 2018 (‘National Code 2018’)
details refer to the Advanced Standing and Credit Transfer Policy and Procedure.
for maintaining satisfactory course progress and required attendance level
You will be required to submit the following documents with your application:
(80% or higher). Students must note that CIM has an obligation to monitor
A certified copy of an academic transcript of your past academic records;
and report on Provider Registration and International Student
A copy of the course/subject syllabus/course outline;
Management System (PRISM), any changes that are made to the duration of
Once your Exemption/Transfer Credit Application has been processed you will
students’ approved Program duration. Those changes may have resulted
receive written notification of the outcome. Please note that failure to supply all
through unsatisfactory course progress of a student-requested deferment
the required documents will delay an exemption decision and may mean that your
or course cancellation. When an allowable extension of course duration is
exemption request is declined.
permitted, it is the student’s responsibility for contacting the Australian
Department of Home Affairs (DHA) should there be any change to their
course duration that may affect their student visa status.Policies and Procedures
Harassment and Equity Issues Privacy Act
• CIM understands that staff and students have the right to study and • The Privacy Act precludes the giving of a student's information to
work in an environment free of harassment which may be physical, parties other than the actual student unless the student consents in
verbal or sexual. It is the responsibility of all students and staff to writing to the release of such information. Student information includes
contribute to the achievement of a productive, safe and equitable study the student's name, address, telephone number and academic results.
and work environment by avoiding practices, which lead to, support or
condone any form of harassment. • CIM may provide student’s personal information to Commonwealth and
State agencies and the Fund Manager of the ESOS Assurance Fund,
• CIM does not allow harassment of staff by other staff or students nor pursuant to obligations under the ESOS Act 2000 and the National
does it allow harassment of students by staff or other students. Code 2018; and CIM also is required to inform the Department of
Home Affairs (DoHA) about certain changes to the student’s
• CIM will ensure that any complaint of harassment is treated seriously
enrolment; and any breach by the student of a student visa condition
and sympathetically. All complaints will be investigated thoroughly and
relating to attendance or unsatisfactory academic performance.
fairly, and confidentiality will be maintained.Supplementary Fees • CIM will charge supplementary fees for some services offered. The Schedule of Supplementary Fees is published on the Institute’s website and prospectus. In addition, students are made aware of supplementary fees during New Student Orientation Session. • CIM fees are reviewed annually and are subject to change. • Students should refer to the Institute’s website (www.ciom.edu.au ) for updated information.
CIM takes great care to ensure that all students and
staff members are treated fairly and equitably.
Discrimination means treating someone unfairly
because of differences based on race, gender, religion,
cultural group, physical disability sexual orientation or
age. It is against the law, and action will be taken
against those in breach of the law. Any matters in
relation to discrimination must be reported to the
Discrimination Academic Manager.
Further information can also be obtained by
contacting the Anti-Discrimination Board:
• NSW Anti-Discrimination Board Stockland
House
• Level 4, 175-183 Castlereagh Street, SYDNEY
NSW 2000
• Phone: +612 9268 5555
• https://www.lawlink.nsw.gov.au• The NSW Occupational Health and Safety legislation aims to protect the
health, safety and welfare of people at work. It lays down general
requirements which must be met at places of work in NSW. CIM is
committed to fulfilling its responsibilities under the Act. For further
information regarding Work Cover please contact the following
organisation:
Work Cover
Level 10, Centennial Plaza Building C,
300 Elizabeth Street, SYDNEY 2000
Phone +612 8260 5877 OR call 131050
www.workcover.nsw.gov.au
• In compliance with the regulations of the Occupational Health and Safety
Act 2011, CIM is committed to take reasonable steps to maintain health
and safety of its students and staff. The appendix of this document
contains floor maps showing fire exits.
• Fire exit plans are displayed in all rooms, the foyer area and hallways.
Firefighting equipment is available at locations marked on the floor map.
Please refer to Appendix A: Floor Plan.
• CIM ensures safety at the facility by:
Occupational ▪
▪
providing and maintaining equipment and systems that are safe;
providing information, instruction, training and supervision
Health and ▪
necessary to insure health and safety of students and staff; and
maintaining safe entrances and exits.
SafetySituations may arise when CIM needs to be evacuated. In
such situations the following steps must be followed:
Floor wardens will notify each room of the need to
evacuate;
Lecturers/ Tutors will take charge of the room;
Students accompanied by their lecturer will exit in an
orderly manner through the fire stairs, shown on the floor
plan displayed in each room. Please refer to the floor plans
in the Appendices;
Personal effects only are to be taken as bags can impede
Evacuation evacuation;
in Case of Fire Students, lecturers and other staff will assemble at the
allocated point until further instructions are givenLiving and Studying in Australia For the most up-to-date information on cost of living in Sydney please refer to the Institute’s website or https://www.studyinaustralia.gov.au/English/Live-in-Australia
Transport Services
• Sydney’s public transport system mainly comprises of
bus, train, taxi and ferry services. Taxi services are
available but at a more expensive rate.
• For further information regarding timetables, fares and
routes please refer to the following websites.
• Rail Service: Rail | transportnsw.info
• Bus Service: Bus | transportnsw.info
• Ferry Service: Ferry |transportnsw.info
• To get information in general regarding Bus, Train, Ferry
Services please call 131500 between 6:00am – 10:00 pm
(7 days) or refer to: Home | transportnsw.infoStudent Visa Compliance
Full time Students
Change of Contact Details
Conditions and Compliance
Dependents
Re-entry to Australia
Work Conditions
Repeating a Course More Than Once
For information on student’s rights and responsibilities in NSW refer to Fair Trade Australia. https://www.studyinaustralia.gov.au/English/Live-in-AustraliaStudent Visa Compliance
Full-time Students Change of Contact Details Repeating a Course More Conditions and Compliance
than Once
Under certain circumstances, Students are required to give Students can re-enroll in a Mandatory conditions are
students may reduce their study accurate details of a local address course that they have previously attached to all student visas,
load in a semester, however, and contact number to CIM upon failed if it is required for the while discretionary conditions
must consult with CIM before enrollment. You are also required completion of their program. For are attached according to
doing so, to ensure that they are to inform CIM of any change of further information, please refer individual circumstances. If
still able to complete their address or contact number to the Academic Progression students bring family members
program within the time within 7 days of moving Exclusion and Graduation Policy with them, then additional
specified on their Confirmation residence or changing contact and Procedure refer to the Policy conditions may apply. A full list of
of Enrolment. Failure to do so number. Please contact staff at Library on the CIM Website. conditions is available on the
may result in future enrolment Reception, to give your new Department of Home Affairs
plan and visa compliance details by filling the Change in website.
difficulties. Contact Details Form.Student Visa Compliance
Dependents Re-entry to Australia Work Conditions for
Student Visa Holders
Should you have dependents travelling with you Most Student visas permit multiple entry to For further information please refer to
to Australia you need to ensure they are Australia. Students who have left Australia Department of Home Affairs website:
covered in your student visa application. during the university study period, should https://www.homeaffairs.gov.au/Trav/Stu
School-aged dependents accompanying you check with the Australian High Commission d/More/Work-conditions-for-Student-
to Australia will be required to pay full fees if or Embassy in their country, prior to returning visa-holders
enrolled in either government or non-
to Australia, to ensure their visa has not been
government schools they are. For information
please refer to: cancelled by Department of Home Affairs.
https://education.nsw.gov.au/public-schools For further information regarding student visa
conditions refer to:
https://www.homeaffairs.gov.au/Busi/visas-and-
migration/visa-entitlement-verification-online-
(vevo)Critical Incident and Emergency Management
Under standard 6 of the National Code 2018, CIM will support students to adjust to study and “life in Australia”, to achieve their learning
goals and to achieve satisfactory academic progress towards meeting the learning outcomes of the course. The intention of standard 6 is
to ensure that appropriate support services are available to international students to ease the transition into the life and study in Australia
and allow access to appropriate assistance for the student as needed.
Critical incidents are not limited to, but Key Details To Be Reported
could include:
Key details to report include the
▪ Missing students; time, location and nature of the
▪ Severe verbal or psychological aggression; incident (e.g. threat, accident, death
▪ Death, serious injury or any threat of these; or injury), names and roles of
▪ Natural disaster; persons involved. The CIM Critical
▪ Domestic violence, sexual assault, physical assault, drug or Incident Report Form must be
alcohol abuse; completed incorporating all the key
▪ Non-life-threatening events could still qualify as critical details of the incident.
incidents occurring at CIM
If an incident has occurred at CIM and involves death,
serious injury or a threat to life or property, the
following people should be contacted immediately:
▪ Academic Manager
▪ Program DirectorEmergency and Crisis Support
If you have an emergency requiring an ambulance, fire department or police, call 000
immediately.
• If you need support, but not immediately there are several crises support networks you can
contact:
• Lifeline (24 hours): Call 131114;
• Suicide Call Back Service (24 hours):
➢ Call 1300 659 467;
• Domestic Violence Helpline (24 hours):
➢ 1800 811 811 (women line) or
➢ 1800 600 636 (men line);
• Alcohol and Drug Information Service (24 hours): Call 1800 177 833;
• 1800 Respect (24 hours): Call 1800 737 732Medical and Emergency Facilities
Please Dial 000 Please Dial 112
The State (NSW) Emergency To contact the Police Fire/Ambulance/Paramedics
Services Organisations (ESO) emergencies (From mobile or From Mobile
services private phone line) (Dials even if mobile
keypad is locked)
The following is the closest available emergency services:
North Sydney Police Station
273 Pacific Hwy, Crows Nest NSW 2065
Switch Number: +612 99563199Medical and Emergency Facilities
The following are the closest available medical services:
North Sydney Plaza Medical Centre
Suite 303/83 Mount Street, North Sydney NSW 2060
Phone: +612 9923 1122
Business Hours: 8:00 am – 1:30 pm (Mon – Fri)
Greenwood Medical Centre
90 Pacific Hwy, North Sydney NSW 2060
Phone: +612 9078 8144
Business Hours: 8:00 am – 6:00 pm (Mon – Fri)Relevant Services in
New South Wales (NSW)
Information About Source Contact Details
Student Visa Conditions Department of Home Affairs (DoHA) https://www.homeaffairs.gov.au
(applying for other visas) General Inquiries: 131 881
Information on Renting Real Estate NSW Office of Fair Trading www.fairtrading.com.au
www.domain.com.au
Tax File Number (TFN) Australian Taxation Office (ATO) http://www.ato.gov.au
Employment Seek www.seek.com.au
(information on writing application
letters & resumes) My Career www.mycareer.com.au
Information on Location/ Street Maps Whereis http://www.whereis.com
Overseas Health Cover (OSHC) Medibank http://www.medibank.com.au/oshc
Phone: 134190
List of Hospitals in New South Wales (NSW) NSW Health Department http://www.health.nsw.gov.au
Safety & Emergency: Police / Fire/ Ambulance NSW State Emergency Services http://www.ses.nsw.gov.au
Dial 000 In Case of Emergency
Driving License / Vehicle Registration Roads and Maritime Services http://www.rms.nsw.gov.au
Department of Home Affairs Department of Home Affairs (DoHA) https://www.homeaffairs.gov.auRelevant Services in
New South Wales (NSW)
Information About Source Contact Details
Legal Services Legal Aid Help over the phone call 1300 888 529 http://www.legalaid.nsw.gov.au
133 300
Taxis Combined
Taxi Information +612 8332 8888
Premier Cabs 131 017
Family Assistance Relationship Australia Phone: 1300 364 277 http://www.relationships.com.au
Child Protection Department of Community Services (DoCS) Kids Help Line: 1800 551 800 http://www.community.nsw.gov.au
NSW Health http://www.health.nsw.gov.au
Sexual Health
Family Planning, NSW Phone: 1300 658 886 http://www.fpnsw.org.au
Australian Search and Rescue Australian Maritime Safety Authority http://www.amsa.gov.au
Pregnancy The Department of Health Free call: 1800 882 436 http://www.health.gov.au/pregnancy
24hr telephone support and referral.
Domestic and Family Violence | Family & Community https://www.facs.nsw.gov.au/domestic-
Phone: 1800 656 463 or
Services violence
TTY: 1800671442
Domestic Violence
Phone: 1800 424 017 https://www.rape-
Rape and Domestic Violence Services Australia
Available 24 hours/day, 7 days/week dvservices.org.au/contact-usRelevant Services in
New South Wales (NSW)
Information About Source Contact Details
Call: 1300 362 072* within Australia.
Outside Australia call +61 2 6276 0111.
Dispute resolution & Mediation Services Overseas Student Ombudsman Enquiries 9am to 5pm Monday to Friday (AEST)
Email: ombudsman@ombudsman.gov.au
https://www.ombudsman.gov.au
Phone:1300 651 500
Level 8, 175-183 Castlereagh Street
Interpreting Services Community Relations Commission Sydney NSW 2000
FAX: +612 8255 6711
TTY: +612 8255 6758
GPO Box 5218, Sydney NSW 2001
Human Rights and Equal Opportunity Phone: +612 9284 9600 or 1300 656 419
Bullying/ Harassment
Commission (HREOC) Fax: +612 9284 9611
Email: communications@humanrights.gov.au
Phone : 131114 (24 hours , 7 days a week)
Lifeline Counselling /
Phone: +612 9840 3800 or +612 9840 3755
Professional Counselling Services Support for Ethnic /Community groups (phone Toll Free: 1800 648 911
counselling) Transcultural Mental Health Centre Hours: 8:30 am – 5:30 pm (Mon – Fri)
Phone: +612 9263 5555
Wesley Mission Fax: +612 9264 4681
wesleymission.org.au
Disability Services
Phone: +612 9256 3111
National Disability Services, NSW Fax: +612 9256 3123
https://www.nds.org.auInformation on Places of Religious Worships
Guru Nanak Foundation Gurdwara Sri Guru Singh Sabha Gurdwara
81 Kissing Point Road 14 River Road
Turra Murra, SYDNEY NSW 2074 Revesby, SYDNEY NSW 2212
Gurdwara Sahib Murwillumbah Sikh Temple
8 Meurants Lane 29 Nullum Street
Parklea, SYDNEY NSW 2768 MURWILLUMBAH NSW 2484
Sikh Mission Centre Gurdwara Sahib
Gurdwaras 170 Ninth Ave
AUSTRAL, SYDNEY NSW 271
462 Meurants Land
PARKLEA, SYDNEY NSW 2155Places of Religious Worships
Sydney Murugan Temple ISKCON
217 Great Western Hwy 180 Falcon St,
MAYS HILL , NSW 2145 NORTH SYDNEY NSW 2060
Hindu Temples Sri Venkateswara Temple Sri Mandir
Temple Road 286 Cumberland Road
HELENSBURGH NSW 2508 AUBURN SYDNEY NSW 2144Places of Religious Worships
Buddhist Temples Synagogues
Nan Tien Temple Buddhist Mahamakut Temple The Great Synagogue Cremorne Synagogue
BERKELEY 80-90 Stanmore Road 166 Castlereagh Street 12A Yeo Street,
NSW 2506 STANMORE SYDNEY NEUTRAL BAY
(6kms South of Wollongong) NSW 2048 NSW 2000 NSW 2089
http://nantien.org.auPlaces of Religious Worships
Auburn Gallipoli Mosque Lakemba Mosque
Khutbah in Turkish. Run by the Lebanese Muslim Association.
15-19 North Parade Khutbah in Arabic.
AUBURN, 65-67 Wangee Road
NSW 2144 LAKEMBA, SYDNEY NSW 2195
North Sydney Musalla Sydney CBD Musalah
165 Blues Point Rd Jummah prayers only – 1:15pm to 1:45pm
McMAHONS POINT Near Hunter Connection, Martin Place
NSW 2060 side Level 2,
84 Pitt Street, SYDNEY NSW 2000
MosquesCatholic Churches Christian Churches
St Thomas’s Anglican Church Northside Baptist Church
St Mary’s Catholic Church St Mary’s Cathedral (Catholic)
McLaren St & Church St 63 Willoughby Rd,
264 Miller St St Mary’s Road
NORTH SYDNEY CROWS NEST
NORTH SYDNEY SYDNEY
NSW 2060 NSW 2065
NSW 2060 NSW 2000
St Francis Xavier Catholic Our Lady Star of the Sea Catholic
Church Church Christ Church Sydney Life Church
17 Mackenzie St 44 Willoughby St, 10 Walker St, 2 Yeo St,
LAVENDER BAY KIRIBILLI LAVENDER BAY NEUTRAL BAY
NSW 2060 NSW 2061 NSW 2060 NSW 2088CIM Emergency Contact Details Responsible Officer Position Contact Details Ms Aruna Rai Academic Manager +61 414 214 628 Mr Gajinder Paul Director +61 414 780 573 Adj Prof Asif Iqbal Campus Director & Dean +61 437 480 023
Canterbury Institute of Management, 41 McLaren Street, NORTH SYDNEY NSW 2060 Australia +612 9280 3858 +612 8007 5846 info@ciom.edu.au https://ciom.edu.au/ https://twitter.com/CanterburyCim https://www.facebook.com/canterburynorthsydney
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