BUYERS GUIDE ADDENDUM 2020 - YOUR FIRST - Salon Innovations
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H
S E WIT
U T
U R FIRS
YO ION
EDIT
ADDENDUM 2020
BUYERS GUIDE
YOUR APPROVED DISTRIBUTOR
www.saloninnovations.com
1.800.433.5980
1
CONTENTS
Website.................................. 3 BUYERS GUIDE ADDENDUM 2020
The Great Deal...................... 4 This addendum contains new products
available from Salon Innovations including
Digital Page........................... 6
PPE, Disinfectants, and new items to help in
Transition to Bosley.............. 7 your recruitment and retention of stylists.
What’s New........................... 8 This supplemental guide can be used in
PPE Items............................. 10 addition to the Buyers Guide First Edition
2020. August 1st, 2020 some items experi-
Appreciation Gear...............12
enced price changes, for the most current
Recruiting Gear....................13 up to date pricing please refer to the Salon
Innovations website.
Why Salon Innovations?
Salon Innovations is dedicated to providing you with quality
products at the lowest possible price. We are proud to
distribute such fine product lines like Solutions by Great
Clips®, as well as industry-leading product lines. We
also carry everything you need for your day-to-day salon
operations. In addition, we provide you with a dedicated
Customer Service department staffed with educated,
helpful individuals ready to assist you. Whether you are
placing an order, or simply have questions concerning a
product, our Customer Service Representatives are here
for you.
Technical Support Hotlines:
American Crew: 800-598-2739 Salon Innovations is exclusively dedicated to the success of
Bosley: 800-985-6405 Great Clips salons. We have “One Customer. One Focus.”
Joico: 800-445-6426
Ladibugs: 855-804-8889 This means we spend all our time, energy and resources
Malibu: 800-622-7332 on you, our only customer!
Matrix: 888-777-6396
Mizani: 888-322-1142
Nioxin: 800-935-5273
Paul Mitchell: 800-793-8790
Quantum 5 (Zotos): 800-242-9283 x7859
Redken: 800-423-5369 Prices/Product Availability
Sexy Hair: 800-848-3383 All product prices are quoted in U.S. dollars. Product availability and pricing are subject
TIGI: 469-528-4300 to change without notice. Products may vary from images shown. Please confirm
availability and pricing with your Salon Innovations Customer Service Representative at
SEE FLIP SIDE FOR GREAT CLIPS GEAR the time you place your order.
2
www.saloninnovations.com
Resource Center:
• Promotion planning
• Planograms
Shop! • Product knowledge
• Industry related content
• Stylist tools on The Blow Down
• Hair products
• Salon supplies
• Great Clips gear
• Fashion apparel
3
ALL NEW
Plan The GREAT DEAL for a great year!
Now announcing the NEW Great Deal of the
Month program. It includes everything you
need to increase retail sales and turn your
staff into professional product experts.
What is The GREAT DEAL program?
This program features a different product each month
to recommend to customers for only $9.99 retail
(Canada $12.99)! Salons that enroll will receive a
monthly kit featuring a best-selling product to create a
simple and effective retail focus. Products have been chosen because
they are the top-selling products at Great Clips-proven retail winners!
What the salons in The GREAT DEAL program receive:
LAUNCH KIT INCLUDES:
• Manager’s Handbook with detailed instructions on launching and executing
the program
• Great Deal Salon Merchandising
o (1) Permanent Acrylic Display
o (12) Reuseable Product Hang Tags
MONTHLY KIT INCLUDES:
• 6 pieces of the featured product
• A manager’s guide with the product’s features and benefits to help educate
the salon team
• Access to Great Deal product videos for customers and stylists
• Attention-grabbing merchandising pieces to raise visibility and awareness
ENROLL TODAY!
Call 1-800-433-5980 or submit a digital enrollment form on
the Salon Innovations Resource Center or InSite.
4
American Crew
Fiber Cream
• Medium hold and
natural shine
• Visible fibers help
smooth hair
• Combines flexibility
and control
Shelftalker_mockup.21596.indd 1 11/21/19 3:35 PM
PERMANENT ACRYLIC REUSABLE PRODUCT PRODUCTS AND
DISPLAY & GRAPHICS HANG TAGS SHELF TALKER
The acrylic display was designed Attach these tags to The Great Place products on your retail
to draw attention to the product Deal product each month to call shelf with The Great Deal shelf
of the month. There is blue film on attention to the product, both on talker underneath. If your
the display to protect its surface stations and on the retail shelves. inventory gets low, additional
in shipping and handling; please There are (12) tags included in Great Deal products can only
remove the film before using this launch kit. Make sure to keep be ordered at a discount in a
the display. Place the display the tags when selling a Great pack of 6. Use the reorder kit
in a highly visible location. You Deal product so you can reuse number located on your Monthly
will receive new graphics each them each month. Manager’s Guide when ordering.
month. Insert the backer and
front insert into the display and
place the product on it. Available for purchase.
GC Code: #2933
Pack of 12 $5.00 pk of 12
2020 GREAT DEAL Calendar
GC Code: 1871 GC Code: 7667 GC Code: 7214 GC Code: 878 GC Code: 1233
AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Solutions Solutions Paul Mitchell American Crew Matrix Total Results
Tea Tree Coconut Glossing Multi-Task Tea Tree Hair and Body Fiber 3oz Miracle Creator 6.8oz
Oil Texture 2oz Cream 3.4oz Moisturizer 10.14oz
5
• View and pay invoices by • Store multiple payment
organization or salon PAY.SALONINNOVATIONS.COM methods
• Schedule future payments • Access 24/7
Email the the
Email following information
following to info@saloninnovations.com
information to info@saloninnovations.com
t s t a r t ed • The email
· The address
email youyou
address would like like
would associated to your
associated account
to your account
Ge • Organization name
· Organization name
today!
• Customer number
· Customer and/or
number salon
and/or number
salon number
You will then receive an email with activation instructions.
You will then receive an email with activation instructions.
GREAT CLIPS UNIVERSITY
Get ready to learn! Salon Innovations has their own section on GCU for
courses on product knowledge and retailing skills.
follow us
6
NIOXIN TRANSITION TO BOSLEY
REQUIRED
REQUIRED STARTING
JANUARY 2020
JANUARY 2020
Bosley is the required Anti-Thinning product
Bosley
line will be
starting the required
in January. Anti-Thinning
All Nioxin products
product line starting in January. All Nioxin
are now Optional. Look for Product
products will be
Knowledge made
videos onOptional.
GCU.
System 1
Bos Defense -
Non Color Treated
GC Code: 1910 GC Code: 7441
System 2
Bos Revive -
Why Bosley Pro? Non Color Treated
• Bosley Pro is the world’s most recognized name in GC Code: 1920 GC Code: 7443
hair restoration, with over 40 years of experience.
• It’s for every stage of thinning, from hair loss
System 3
prevention to re-growth.
Bos Defense -
• Bosley Pro products solve issues beyond hair loss
Color Treated
with therapeutic properties that soothe the scalp.
GC Code: 1930 GC Code: 7442
• Bosley Pro features vegan and cruelty free formulas.
How is Bosley Pro different from other hair-thinning System 4
brands?
Bos Revive -
Bosley Pro offers a competitive advantage by being the Color Treated
world’s most recognized name in hair restoration. Great
GC Code: 1940 GC Code: 7444
Clips customers who are not familiar with hair-thinning
brands will recognize the Bosley Pro name.
Contact
Look your
for more Business from
information Development Manager
Salon Innovations for
early theor
2020
contact your Business Development
best way to make Manager for the best way to
the switch.
prepare your salons for this switch.
7
NEW IN JAN - MARCH 2020
E W !
N
B
C
A
NEW
Updated
Formula E
F
D
SOLUTIONS JOHN PAUL MITCHELL SYSTEMS
A) Nourishing Leave-In Conditioner D) Lavender Mint Moisture Milk
Has added heat protection ingredients. A light conditioner spray Nourishing Daily Frizz Control
that can easily be applied directly to ends for added protection BASICS: Adds layerable moisture, shine and definition to refresh hair
or to aid in detangling. Backbar Sprayer available for purchase. BENEFITS: Non-greasy formula nourishes wavy, curly and coily
hair for beautiful shine and control
7612 8 oz Core Required SRP: $11.99
BONUS: Calming lavender and mint extracts put mind and hair
7614 Gallon Optional Backbar at ease
9991 Backbar Sprayer GC Cost: $0.99 7225 3.4 oz Optional SRP: $20.00
SOLUTIONS TEA TREE E) Lavender Mint Defining Gel
B) Tea Tree Coconut Oil Conditioning Treatment Light Weight Frizz Control
BASICS: Provides deep hydration to enhance texture and lock
A conditioning treatment to hydrate and revitalize dry,
out humidity
coarse hair. Tea Tree Oil, Coconut Oil and Jojoba Oil form an
BENEFITS: Define curls without leaving them stiff, crunchy or
invigorating blend that soaks into the hair to nourish, moisturize,
weighed down
strengthen and smooth strands from the inside out. Use on damp
BONUS: Lavender mint fragrance indulges the senses and
hair for 1-3 minutes, or on dry hair for intense hydration. Use once
provide a soothing aromatherapy experience
per week or as needed.
7226 6.8 oz Optional SRP: $17.00
1868 1 oz pkt/
10 oz pack Core Required SRP: $5.00ea
F) Lavender Mint Taming Cream
1869 16 oz Optional Backbar
Hydrating and Controlling
BASICS: Shapes and nourishes curly and wavy hair without
AMERICAN CREW weighing it down
C) Fiber Grooming Foam BENEFITS: Great for controlled styles or a smooth blowout
BONUS: Infused with pampering lavender, peppermint and tea
Lightweight, fibrous foam that provides long-lasting manageable
tree oil
volume with medium hold and natural shine. Works well with
medium to longer length hair. 7227 3.4 oz Optional SRP: $17.00
883 6.7 oz Optional SRP: $18.50
8
NEW IN JAN - MARCH 2020
A B
C
E F
E
D
MATRIX - TOTAL RESULTS TIGI BED HEAD
A) Keep Me Vivid Shampoo D) Bed Head Hair Stick
· Next generation milky high-foam lather · A combination of waxes helps to add hold and definition
· Gently cleanses hair · Castor oil helps condition hair leaving it smooth and frizz-free
· Maintains vibrancy of fast-fading color · Firm hold, natural finish
· Helps combat hair color fading 1429 2.57 oz Optional SRP: $16.99
· Sulfate free
1217 10.1 oz Optional SRP: $14.00
MALIBU
E) Malibu Swimmers Collection
B) Keep Me Vivid Conditioner
The ultimate tune-up tool for keeping your hair in tip-top shape,
· Deeply nourishes each strand without weighing down
this exclusive, 100% vegan kit created especially for swimmers
· Helps keep hair color sealed
helps you look and feel your best both in and out of the pool.
· Easily spreadable, not coating
Includes 9oz Shampoo, 9oz Conditioner, and (4) Swimmer
· Makes each strand shine brighter by smoothing the outside
Treatment packets.
cuticle layer
1457 Kit Optional SRP: $32.00
1219 10.1 oz Optional SRP: $14.00
F) Malibu Hard Water Collection
C) Mircale Extender Dry Shampoo
The number one defense system against malicious minerals
· Refreshes hair and absorbs oil to revive your second-day look and other elements hiding in your hard and well water, this
· Revives hairstyles 100% vegan total wellness kit is predictably popular as it instantly
· No flaking or powdery residue removes and prevents discoloration, dryness, damage and
1235 3.4 oz Optional SRP: $18.00 dullness to unleash perfectly purified weightless tresses and
reveal unmatched body and shine. Includes 9oz Hard Water
Wellness Shampoo, 9oz Hard Water Wellness Conditioner,
and (4) Hard Water Wellness Remedy packets.
1459 Kit Optional SRP: $32.00
9
PERSONAL PROTECTIVE EQUIPMENT
Disposable 3 Ply Surgical Face Mask KN95 Disposable Face Mask White Cloth Washable/Reusable Mask
Key Details: Microns, and the diameter of the new · Double layer soft, breathable fabric provides
· Nose Fitting coronavirus pneumonia virus is about 0.1 to 0.12 protection
· 3 ply non-woven mask microns. Therefore, wearing a KN95 mask can · Slim pleated design, fits conveniently in
· Single use effectively prevent the virus. Elastic ear loop. pocket or purse
· Soft and comfortable 2831 Pack of 10 $34.99 · Contours to the face for a comfortable fit
· Ear loop · Machine washable and dryable
· Partical filtering · Latex free adjustable tie straps for sizing flexibility
· Non-medical · Adult - One Size Fits Most
*Color may vary · Made in USA
2830 Pack of 50 $24.99 2832 Pack of 10 $25.90
Black Washable/Reusable Mask Safety Glasses Plastic Face Shield
· Black washable/reusable One size fits most. · Safely protects eyes and face
· Elastic ear loop · Lightweight, unisex protective eyewear · Clear film, elastic band and comfort foam
· Polyester/cotton · Wraparound design provides extended eye 2833 $3.49ea
Made in USA protection
2834 $4.99ea 2835 $1.99ea
Gloves
Latex-free vinyl gloves protect your hands from chemicals and meet OSHA
protective-wear guidelines. Lightly powdered for easy on and off. Size
down for a tighter fit. Brand may vary.
538S Small Pack of 100 $6.99
538M Medium Pack of 100 $6.99
10HAND SANITIZERS & SOAP
Origem Hand Sanitizer Malibu CUR8 Hand Sanitizer Wash 20 Hand Sanitizer
A hand sanitizer scientifically formulated to Use to decrease bacteria on the skin. This hand sanitizer is effective at eliminating
heal dry skin. Instantly kills off 99.99% of harmful germs. 99.99% of harmful germs and bacteria.
· 70% Ethyl Alcohol · 68% Ethyl Alcohol · 62% Ethyl Alcohol
· Made in USA · 8 wellness ingredients including: Aloe, · Contains Aloe Vera, Vitamin E, and Glycerin
· FDA Approved Vitamin E, and Glycerin 604 33.8oz $10.99
· Kills germs in 15 seconds · 100% vegan
602 2oz $1.59 · Formulated without, parabens, gluten,
& fragrance
603 8oz $2.99
605 9oz $3.99
*While supplies last *While supplies last.
605K 9oz w/ pump
*Available Sept. 1st
CLEANERS & DISINFECTANTS
Betco - Fight Back™ RTU
Broad spectrum disinfectant cleaner. This unique
formula provides excellent cleaning performace on
tough soils and leaves no residue on the surface.
Ideal for cleaning and disinfecting frequently touched
surfaces where germs readily spread such as tables,
door knobs and counters. Trigger sprayer sold
separately and colors may vary.
677 32oz $4.99ea
Case of 12 $51.00 $4.25ea
2740 Trigger Sprayer for 32oz Bottle. $0.99
Wash 20 Hand Soap
Fight germs each time you wash your hands for
20 seconds with this great hand soap.
599 12oz $4.49 See the Buyers Guide or the Salon Innovations Website
for additional Cleaners and Disinfectant options.
11NEW GEAR & APPRECIATION ITEMS
NEW! Super Power Stylist Socks NEW! Thank You Tritan™ Water Bottle NEW! Cut From the Heart Cosmetic
Show your appreciation with a pair of Say Thank You with this 25oz. Halycon® Bag with Metallic Accent
Stylist “Superpower” socks. Short Tritan™ water bottle. Twist off cap. BPA free. Cotton canvas bag with Rose Gold accents.
sport-style sock made of 76% cotton, 6966 $6.29 Zippered main compartment. 8.5” W x 6.25” H
23% nylon, 2% spandex. One size fits most. 6967 $2.99
6965 $6.95
NEW! Infuser Lunch to Go Trio NEW! Backpack and Travel Comfort Kit
Three-piece lunch kit includes: Unique and stylish slingpack with rope strap filled with comfort items. Slingpack has a main
· Lunch Kit To-Go container with plastic zippered compartment and front zippered pocket with subtle diamond-printed pattern. Unique
utensils. Container is Freezer and adjustable rope strap with buckle closure. Interior zippered mesh pocket and side mesh pocket
Microwave safe: BPA-Free. 9”W x 7.5”H x 4”D. help keep all of your belongings organized. 19.25” H x 9.5” W x 4.875” D.
· Trendy 24 oz. bottle with screw-on flip top
lid, pop-up handle and detachable fruit
infuser. BPA-Free.
Travel Comfort Kit includes:
· Insulated zippered lunch bag with full-top · 25oz Mason Jar drinkware with colorful · Travel Toothbrush in folding case.
opening and easy carrying straps. twist-off top and matching straw. Single · First Aid Pouch containing 5 Latex-fee
wall construction, impact and shatter bandages and 4 alcohol pads.
6972 $12.95 · .27oz Hand Sanitizer Spray Pump.
resistant. BPA-free.
· Mini Tissue Packet containing 10 tissues. · Vanilla flavored Lip Moisturizer Ball.
6972K $22.44
12RECRUITMENT ITEMS
NEW! Be One of the Greats T-Shirt NEW! Be One of the Greats Gripper Water Bottle
Look great at your recruiting events in this stylish t-shirt. 24oz. Durable Tritan™ material water bottle with screw-on, spill
resistant lid. Silicone bands for easy comfort grip and easy carry
6973 (S-3X) $11.99
handle. Impact and shatter resistant. BPA-Free
6974 $4.99
NEW! Be One of the Greats Pop Up
Phone Holder NEW! Be One of the Greats Pen NEW! Be One of the Greats
“Be One of the Greats’ pop up phone Halcyon® Design click pen. Assorted colors - Stylist Socks
holder. (Minimum 6) blue and green.
Custom crew style sock. 75% cotton, 23%
6975 - Jade $0.99 ea 6976 $0.99
nylon, 2% spandex. One size fits most.
6975C - Coral $0.99 ea
6977 $6.79
13ORDERING INFORMATION AND FAQs
Below is information regarding commonly asked questions and special circumstances that pertain to
ordering product. Please review carefully. Unfortunately, human error may occur. Salon Innovations
focuses daily on improving processes to reduce errors. We take pride in our consideration of the
customer. Our organization will be happy to correct any mistake you may find with your order.
What is needed to place an order? What do I do if I did not receive price labels?
• Salon # • On occasion, due to technical difficulties, we may be
• Salon Address unable to provide price labels. Please have price labels
• Product code and description of item to be ordered stocked within your salon for these occurrences.
• Stylist and personal orders are welcome. These orders
What do I do if I feel my orders are taking longer
are charged to a credit card before shipping. Please
than usual?
communicate this type of order to the representative
• It is Salon Innovations’ goal to ship your order within
prior to providing the salon information. This will assist
24 hours from the time it was placed. At times, we
in the efficiency of processing your order.
experience a high volume of orders. Please know, your
What ordering options are available? Please include business is very important to us and we are working
above information very hard to get your orders out on a consistent and
• Phone: Call 1-800-433-5980 timely basis. If you ever have a concern, please feel
Monday-Thursday, 8am–5:30pm CST free to call Customer Service so we can investigate the
Friday, 8 am–4 pm CST delay.
An after-hours order voicemail box is also
Does Salon Innovations sell re-furbished items?
available.
Why are most items below MSRP?
• Fax: 763-545-7867
• No, all items sold by Salon Innovations are new direct
• Website (Tools and Great Clips Gear Only):
from the manufacturer. Because items are purchased
www.saloninnovations.com
in large quantities and sold exclusively to Great Clips,
• Email: orders@saloninnovations.com
Salon Innovations is able to negotiate great prices,
Request an EXCEL ORDER FORM from Customer
usually below the Manufacturer Suggested Retail Price.
Service or download one on our website. This user
friendly format is great to create, save and email your Business Terms
order. • Salon Innovations Salon Accounts
Our payment terms are NET 30 DAYS. A 1.5% finance
What do I do if I am missing something from my
charge will be added monthly to all past due accounts.
order?
• Salon Credit Card Use
• Review packing ticket. If the item is not reflected
Visa, Mastercard, American Express and Discover are
on the packing ticket, please re-order. (If item was
welcome. In order to use a credit card, please contact
backordered it will be noted on packing slip)
our Customer Service Department and request a
• Make sure the number of boxes received matches the
Credit Card Authorization Form. This form must be
number of boxes shipped (number of boxes shipped
submitted to us before a credit card is accepted. When
can be located on the upper right-hand corner of the
using a credit card, your order will be charged to your
UPS label)
credit card account the day that it is placed.
• After order has been reviewed, please call Customer
• Stylist orders
Service within 5 days of receipt of order to correct any
Salon Innovations offers many products for stylists,
order issues.
like shears, dryers and appliances, at prices greatly
What do I do if I received someone else’s order? reduced from suggested salon cost. If you are a stylist,
• On occasion, UPS may incorrectly deliver a package check with your franchisee to see how they like to
or Salon Innovations may have shipped a box that handle employee orders, call us directly to place an
belongs to another salon. Please call Customer Service order or visit our website, www.saloninnovations.com,
as soon as possible. to shop and order online. Shipping charges may vary
for individual orders.
14ORDERING INFORMATION AND FAQs
INFORMATION REGARDING SPECIAL CIRCUMSTANCES
Backorders: Returns/Shipping Errors:
• A backorder is an item in which we are temporarily Always contact your Customer Service Representative
out-of-stock when the order is placed and will ship before returning an item, as no return merchandise will
automatically when the item becomes available. be accepted without prior authorization. Customer is
• On occasion, product manufacturers run out-of-stock. responsible for all shipping charges incurred on items
Salon Innovations typically stocks 6 weeks of inventory being returned. Items being returned C.O.D. will not be
to allow ample cushion so that salons are not affected. accepted.
If we do run out-of-stock on a liquid product, we • Shears: Shears have a 7 day trial period and a 30
may ask salons to reorder at a later date. We ask a day warranty for defects, supported through Salon
salon to reorder because the product’s arrival may be Innovations. After 30 days, please contact the
unpredictable, backordering products is often difficult manufacturer directly.
for the salon environment to manage and reorders • Irons & Dryers: The full-warranty (length varies per
prevent duplicate shipments. tool) is supported through Salon Innovations. Some
• Great Clips Gear and Tools are typically placed on exceptions may apply.
backorder if they are temporarily out of stock. • Trimmers & Clippers: 30 day warranty for defects
• Please always refer to your packing ticket regarding supported through Salon Innovations. After 30 days,
backorder status. please contact the manufacturer directly.
• If you wish to return a salon tool (clippers, trimmers,
Damaged Items/Product Returns:
irons, dryers and shears) due to dissatisfaction with
• The shipping of any liquid product is very difficult. You
performance, appearance, price, etc. please contact
may experience an occasional damaged or leaking
Customer Service for a Return Authorization Number
product. Please call Customer Service, we would be
within 30 days of purchase.
happy to replace or credit the product for you, or
• Special order items may be returned only in cases of
provide assistance for filing a claim on a damaged
manufacturer’s defect or error.
shipment.
• Shipping claims and irregularities must be reported to
• Customer product returns due to dissatisfaction should
us within 5 days of receipt of merchandise.
be used on your back bar, donated, or thrown away.
If a customer returns any product due to malfunction
or defect, please call Customer Service. TIP: Try
exchanging the returned product for a product that
is more suitable to the customer’s needs.
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