BUSINESS INTELLIGENCE - Season's Greetings from Hull & Humber Chamber of Commerce - Hull and Humber Chamber
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BUSINESS INTELLIGENCE The Magazine of Hull & Humber Chamber of Commerce December/January 2020 Issue 53 Season’s Greetings from Hull & Humber Chamber of Commerce 04 Members News 12 Chamber Policy 26 Digital Innovation 32 International Trade £2.50 where sold
Your excursion will include: NORTHERN BELLE Dove House LUXURY VINTAGE Hospice is excited to be offering the TRAIN opportunity for you to join them onboard Great Round-trip travel from Hull Paragon Britain’s finest vintage train, the Northern Belle, for Station aboard the Northern Belle a Christmas excursion you will treasure forever. luxury train Welcome champagne reception on Kick start the festive season in style with an board indulgent day excursion aboard the Northern Belle to Edinburgh’s picturesque Christmas market on: Delicious three-course brunch on the outward journey Saturday 14th November 2020 Morning tea and coffee £335 The ticket price includes an £85 deposit with the balance due in August 2020. A percentage of your Free time to explore festive Edinburgh ticket price is donated to Dove House Hospice, East Champagne reception back onboard PER PERSON Yorkshire’s only hospice. Sumptuous four-course dinner To book your tickets, contact the Dove House Half a bottle of wine per person events team. Book a table of four and receive a complementary bottle of champagne. Coffee, tea and petits four Quote: Business Intelligence when booking. 01482 785795 www.dovehouse.org.uk/northernbelle The excursion will be subject to the booking and conditions of carriage of Northern Belle Limited, see their website for details: www.northernbelle.co.uk/terms-conditions Dove House Hospice Limited a company limited by guarantee. Registered office: Dove House Hospice, Chamberlain Road, Hull, HU8 8DH. Registered in England and Wales Company number: 01498747 Registered Charity Number: 509551
The Magazine of Hull & Humber Chamber of Commerce CONTENTS BUSINESS INTELLIGENCE Hull & East Yorkshire (Head Office) 34/38 Beverley Road, Hull HU3 1YE Tel: 01482 324976 Northern Lincolnshire Office Port Offices, Cleethorpe Road, Grimsby North East Lincolnshire DN31 3LL Tel: 01472 342981 www.hull-humber-chamber.co.uk Email - To help us deal with your message more quickly, please select the most appropriate address from below: 12 16 General: info@hull-humber-chamber.co.uk 32 38 International Trade: itc@hull-humber-chamber.co.uk Training: info@chambertraining.com Press Releases: press@hull-humber-chamber.co.uk Website comments or suggestions: webmaster@hull-humber-chamber.co.uk Contributing Editor Helen Compson Email: helen.compson@distinctivegroup.co.uk Production & Design CONTENTS Distinctive Publishing 4-6 MEMBERS NEWS 23 MEMBERS NEWS Trunit House, 9-11, Carliol Square, 8-9 FOCUS ON LEGAL 24-25 BIG INTERVIEW Newcastle, Tyne & Wear, NE1 6UF 10 MEMBERS NEWS 26-29 DIGITAL INNOVATION Advertising 12 CHAMBER POLICY 30-31 MEMBERS NEWS Contact: Angie Smith 13 MEMBERS NEWS 32 INTERNATIONAL TRADE Business Development Manager, Distinctive Group 14-15 BUSINESS SUPPORT 33 MEMBERS NEWS Tel: 0191 580 5990 Email: angie@distinctivepublishing.co.uk 16-17 MEMBERS NEWS 34-35 PATRONS NEWS www.distinctivepublishing.co.uk 19 BUSINESS SUPPORT 36-40 MEMBERS NEWS 20 CORPORATE SOCIAL 41 NEW MEMBERS Disclaimer Distinctive Publishing or Hull & Humber Chamber of Commerce RESPONSIBILITY 42 LAST WORD/ EVENTS DIARY cannot be held responsible for any inaccuracies that may 21 MEMBERS NEWS occur, individual products or services advertised or late entries. No part of this publication may be reproduced or scanned without prior written permission of the publishers and Hull & Humber Chamber of Commerce. As a not-for-profit organisation, the Chamber, is very grateful to our Patrons, who support us in our aim to help our Members develop their businesses. CHAMBER PATRONS KCOM Clugston Group Ltd Andrew Jackson Arco Humberside James Legal Ltd Forest Pines Hotel and Golf Resort Streets Chartered Accountants Wilkin Chapman LLP Solicitors Orsted Associated British Ports University of Hull ASM Global SPS Group of Companies Rapid Accommodation Ellgia Hull News and Pictures My Group Alan Boswell Insurance Brokers On Loan Recruitment Ltd Together 3
CHAMBER CONTACTS BUSINESS INTELLIGENCE CHAMBER OFFICERS & STAFF President: Kathy Fillingham Vice-President: Phil Jones Chief Executive: Ian Kelly CHIEF EXECUTIVE’S OFFICE IT Manager: David Marritt Finance Manager: Laura McDermott Finance Assistant: Hayley Walmesley-Browne Company Secretary: Sam Dennison External Affairs Manager: David Hooper Receptionist: Jane Whitehead MEMBERSHIP & BUSINESS DEPARTMENT Membership & Business Manager: Bruce Massie Membership Secretary: Janice Harrison The Environment Agency’s Philip Winn and Lucy Marshall with Chamber President Kathy Fillingham (centre). INTERNATIONAL TRADE CENTRE Director of International Trade: Pauline Wade International Trade Co-ordinator: Lorraine Holt Chamber Business Leaders Hear About Export Documentation Officer: Emma Mitchell Huge Climate Change Risk to Humber Towns Export Documentation Officer: Susan Suddaby NORTHERN LINCOLNSHIRE OFFICE and City Northern Lincolnshire Manager: Anne Tate AFTER what felt like endless weeks of torrential rain which Information & Administration Officer: Marilyn Waud led to serious flooding in Lincolnshire and Yorkshire, a timely HULL CITY CENTRE BUSINESS IMPROVEMENT DISTRICT presentation by the Environment Agency brought the flood Executive Director: Kathryn Shillito risk in the Humber region into sharp focus. PA / Administration Assistant: Francesca Sharp Senior BID Support Officer: Mark Andrews The Hull & Humber Chamber’s highest policy-making body, Chamber Council, was left in no doubt of the threat rising sea levels pose to large areas of the Humber, including Hull, BID Support Officer: Raich Orr Grimsby, Cleethorpes, Goole, Gainsborough, Doncaster and Selby. Marketing & Events Co-Ordinator: Catherine Goble The Environment Agency’s Philip Winn and Lucy Marshall told the Chamber that in 2013 Business Liaison Officer: Lucilla Bathurst when the Humber was last hit by major flooding which affected large parts of Immingham Cleaning & Maintenance Operative: Martin Foster docks, South Ferriby and parts of Hull, the region was only centimetres away from the CHAMBER ACORN FUND (HUMBER) LTD most catastrophic flooding around the Humber since 1953. Fund Manager: Craig Simpson Philip told Chamber leaders that, ultimately, if sea levels continue to rise as predicted, a tidal barrier similar to that in the River Thames, but four times as big, may be required to Mentor: Rob Moody protect low lying areas bordering the river, but that could be decades away and would cost Start Up Loans Co-Ordinator: Caroline Sturgeon billions of pounds. Mentor: Neil Ballantyne He highlighted that the Environment Agency and all 12 local authorities around the Humber CHAMBER TRAINING (HUMBER) LTD Estuary were presently trying to find an approach towards an agreed 25-year plan. Head of Training: Elaine Clinton The Environment Agency’s current budget is circa £150-million for each six-year (2015-21) QA/HR/E&D Manager: Petra Seifert planning period for the Humber, and much work has been done since the 2013 floods to protect the most ‘at risk’ areas of Lincolnshire and East Yorkshire. The plans are now Administration Manager: Joanne Norton focused on allowing farmland to flood when water levels are high in order to protect built- Finance Officer: Nadine Dobbs up urban areas. Marketing/Recruitment Co-ordinator: Carol Gill In 2013, 40km of river bank around the Humber and its tributaries were breached and Assessor Care: Claire Saxton 1,100 properties damaged. The Agency director noted that the Humber region had now Assessor/Senior IV Care: Michelle Allan declared its intention to be net carbon neutral by 2040, but said this would be a ‘tough challenge’ to achieve, noting the various heavy polluting companies in the area. Assessor/Trainer Care: Nicola Tripp Assessor/Trainer BA/FS: Karen Prince Chamber Chief Executive, Dr Ian Kelly, welcomed the update from the team at the Environment Agency for the Humber and commented: “The scale of the flooding Administrative Assistant: Kathryn King challenge facing the Humber was the biggest in the UK outside London. Innovative Advanced Apprentice Administration Assistant: Lucy Holmes ideas and proposals are now coming forward to defend our area in the face of high Assessor Care: Becky Booth tides and flash flooding, but we suspect much more than £150-million for each six year planning period will be needed in the future. That is aside from the costs associated with Assessor/Tutor: Tricia Whiting decarbonising the Humber economy itself. Assessor/Tutor: Suzy Leadham “We are doing great work in offshore wind development thanks to Ørsted, Siemens and Assessor/Tutor: Kayley Hoyle ABP, but much more urgency will be required by the next Government to tackle the wider Assesor/Tutor: Lucy Neve climate change crisis we now face.” www.hull-humber-chamber.co.uk 4
The Magazine of Hull & Humber Chamber of Commerce MEMBERS NEWS HFR Solutions CIC – Community Canal Boat Grimsby Firm Investment Supports Community Engagement Scoops Export Program Business of the Humber-based Community Interest Company HFR Solutions CIC – which helps organisations improve safety through Year in Chamber preparation for and response to emergencies, has recently invested in a brand new 12ft x 60ft Wide Beam Canal Boat Awards Cruiser called ‘Forget-Me-Not’, as part of their community Grimsby-based Ramsden engagement program. International led by local businessman Sean Ramsden The build has recently been completed by specialist canal boat builders Collingwood and has won Export Business of Liverpool Boats, based in Manchester and the the Year in the Yorkshire & ‘Forget-Me-Not’ has just arrived at her new mooring home at Thorne’s Blue Water Marina. Humber region for 2019, in the It will comfortably accommodate up to 12 British Chambers of Commerce passengers (excluding crew members) to Awards. travel in style and provides amenities such as: Comfortable seating The company will now go through to the national finals where the overall winners will Kitchen facilities to cook hot food be announced at a special Dinner. Ramsden Lift and wheelchair access International is a previous winner of the national Washroom facilities accolade. This unique community-based project Large TV screen provides additional benefits such as the Ramsden International’s Chief Financial The ‘Forget-Me-Not’ canal boat will be opportunity to learn a new skill by acting in Officer, Amanda Barr, was presented with the free to use for charitable and non-profit the role of a volunteer. If you are interested certificate at the start of the Chamber’s North making community groups and will provide in becoming a volunteer on this project, HFR East Lincolnshire Area Council meeting which passengers with the unforgettable experience Solutions would be delighted to hear from you. was held at the Maersk Training Centre, CATCH, of sailing the inland waterways within the It is also hoped that businesses will see the Humber and Yorkshire regions and a trip away Stallingborough, benefits of engaging with this unique project from everyday life. through sponsorship activities or using the The Chamber’s North East Lincolnshire Area John Armson, Emergency Services Manager boat to hold meetings, corporate away days or Council Chairman, Michael O’Flynn presented at HFR Solutions, commented “HFR Solutions team building events. Amanda with the certificate and wished her well is always looking at ways to engage with Nick Granger, Managing Director, HFR for the national event in London. our local communities and provide a Solutions, commented “Like with so many of community return in many different ways. our community interest projects, support from Having recognised we wanted to invest the business community will help to make this in a community boat, we visited the East initiative a success. We are extremely grateful Manchester Community Boat Project and to Howden’s Joinery who have kindly offered experienced a trip out on their boat the to sponsor this project, by fitting out the ‘Community Spirit’, and realised the impact kitchen in the galley and designing the fixtures such a similar project could make in our and fittings. region. “We would be delighted for any local business “We feel this project will help to engage to support us on this journey and make use of communities and facilitate social interaction the boat for team meetings or corporate away between generations. We are delighted that days. We are delighted with how the project this project has finally come to fruition.” is progressing and plan to set sail during the The ‘Forget-Me-Not’ canal boat will provide a spring of 2020.” visible, enjoyable and rewarding experience, This project will allow the HFR Solutions create some wonderful memories and business engage further with the opportunities to chat with others in a safe and community in delivering projects that make relaxed environment. All trips will be facilitated a real difference to individuals, non-profit by fully trained crew members and will provide making community groups and charitable The Chamber’s North East Lincolnshire Area Council a slower and sedate method of transport. organisations. Chairman, Michael O’Flynn, presenting Amanda Barr with Ramsden International’s certificate 5
MEMBERS NEWS BUSINESS INTELLIGENCE Yorks Training Company Lands Contract to Create National Academy An East Yorkshire people development company has been engaged by one of the UK’s leading kitchen manufacturers to create a national training academy. Market Weighton based B Learning & benefit from a range of our bespoke courses Development has won the contract from Omega from kitchen planning and design through to plc which will enhance the skills of hundreds marketing, sales and customer service skills. of staff from kitchen retailers and merchants across the country. “Sir Bob is an enthusiastic advocate of the power of lifelong learning and we are delighted Omega Chairman Sir Bob Murray said the new academy would provide quality training to partners to have been appointed to help him bring his and give them the edge in winning sales. dream of creating a national academy to life.” “The National Training Academy will play a key Sir Bob, who is also Chancellor of Beckitt role in our growth as well as helping our retail University in Leeds, added: “Thanks to B partners to prosper too,” said Sir Bob. Learning we have created a first class facility “It is part of a multi-million pound investment with a tailor made curriculum, designed around programme which has seen a £20m expansion the UK kitchen market, specifically to support of our factory and £12m invested in new plant our customers and our own staff by providing and machinery which together will help us specialised and effective training programmes increase annual sales to £125m over the next Sir Bob Murray, Chairman of Omega plc; Suzette Verrill MD B to drive their business and ours.” two years.” Learning & Development Ltd and TV celebrity chef Prue Leith The new academy was officially launched by Omega plc is based at Stainforth near television chef and cookery author Prue Leith B Learning & Development Managing Director, Doncaster and has recently expanded its who also presents hit shows such as The Great Suzette Verrill said: “The Academy will provide factory to 400,000 sq ft enabling it to increase British Bake Off and The Great British Menu. training for 650 people in the first year who will production to 34,000 kitchens per year. Experienced Driver Joins the New Band of DVSA Approved Assessors Experienced lorry driver Alan Kaye has become one of only a handful of people throughout the UK to earn a new Driver and Vehicle Standards Agency qualification for assessing professional lorry drivers. Alongside his practical transport experience new standard to gain credibility. driving all kinds of lorries, Alan also has “If insurers require remedial training for a training experience gained in the telecoms driver, that’s where an approved assessor industry. He has combined the two as a comes in. Haulage firms who have insurance foundation for the new role, securing his issues because of a high number of claims, qualification at Immingham-based JMT will be able to present reports to their insurers Training, becoming the first person to do so at based on the new standard. Insurers are JMT with instructor Ian Goldacre. increasingly asking for such monitoring to be Alan is keen to help improve safety for lorries conducted.” and successfully campaigned to increase Alan has held a Class 1 licence since 1984 the speed limit for HGVs on A roads from and driven more than a million miles, and 40 to 50mph, He was prompted to launch added: “The opportunity to have drivers that campaign after seeing many dangerous accurately assessed to a recognised standard overtaking manoeuvres by car drivers feeling will enable hauliers to ‘up their game’, frustrated at being held up by slow-moving proactively reviewing their drivers to gain lorries. The change was introduced in 2015. safety and cost control benefits. an assessment is one that has previously Alan said: “Until now there has been no proved to be troublesome, and assess their “My role is not to test the driver, but to benchmark for assessing an existing driver. driving. Based on that, I would then submit spend time with him or her and put them With the arrival of a new recognised standard a written assessment to the employer with at ease to get them to drive to the best of it’s probably only a matter of time before all recommendations for the amount and kind of their ability. The best environment for such assessments will need to be carried out to the remedial training required.” 6
The Magazine of Hull & Humber Chamber of Commerce ADVERTORIAL Free Finance Support for SMEs Helping businesses become investment ready SMEs across the Humber can now access support and apply for specialist Finance for Growth grants through the Humber Business Growth Hub’s #GrowMySME Programme. Addressing a range of barriers to accessing finance, expert advisors are on hand to provide businesses with the advice and support they need to become investment ready. The grant is available to eligible SMEs in Hull, East Riding of Yorkshire, North East Lincolnshire and North Lincolnshire. Since launching the scheme, several businesses have accessed the grant to procure accountant- prepared business plans and financial “Strong applications will demonstrate significant Part of the #GrowMySME Programme information. This specialist support provided growth potential - for example an increase in them with the ability and confidence to The #GrowMySME Programme is supported jobs, turnover, profit or efficiency.” by the European Regional Development Fund approach potential investors and financiers. “Grants of between £1,000 and £10,000 2014 - 2020. Phil Hall, Programme Manager said: (dependent on total eligible project spend) are “The support available for Humber SMEs is available, eligibility will be identified through our fantastic and we’d urge any local business to business advisors and are discretionary and To find out if your business is eligible, contact get in touch to see how we could help them to applications will need to be assessed. Larger the #GrowMySME team on: 01482 612612 grow. So far we have assisted companies to projects could benefit from the Programme’s or email: business.Investment@hullcc.gov.uk access more than £500k of grant funding and other grants through the ICT for Growth and To apply online, visit: www.growmySME.co.uk over £4.5m of additional investment.” Business Growth Schemes.” #GrowMySME FREE TO ACCESS FINANCE SUPPORT FOR SMEs Helping businesses become investment ready SMEs across the Humber can now access support and apply for specialist Finance for Growth grants. Addressing a range of barriers, expert advisors are on hand to provide businesses with the advice and support they need to become investment ready. 01482 615359 www.growmySME.co.uk 7
FOCUS ON LEGAL BUSINESS INTELLIGENCE What Would You Do if You Saw this on Facebook About Your Firm? “I am sure I work with some absolute morons – management don’t know their f***ing a*se from their elbow.” Employee disputes are costly and time consuming to say nothing of the reputational damage that may come with a hearing. The latest figures show an increase in the latter, prompted by the Supreme Court’s ruling to scrap Employment Tribunal fees. With the above in mind, Wilkin Chapman I am sure I work with They were posted on separate occasions on solicitors organised a series of ‘mock tribunal’ some absolute morons – Miss Hunt’s Facebook page which it transpired training sessions across the region. management don’t know was public, on which it was clear she worked their f***ing a*se from their at Leafy Lane. Her friends included work Held in association with leading recruitment elbow and customers aren’t colleagues and an important company business firm Hays, the last in the 2019 series of free- much better. contact. to-attend ‘Tribunals’ played out in Grimsby. With Partner and Head of Employment Teresa The actions taken: Mrs Geller met Miss Hunt Thomas standing as Judge, her colleagues the next day and after a short conversation with WTF – seriously need to sort no witnesses, Miss Hunt was suspended. She and Partners Richard Parnell and Katie Davies my life out working for these was invited to a disciplinary hearing three days represented the employee and Company bunch of t****. later with a letter sent to her saying she had: respectively. Breached the social media policy; Let’s look at the highlights… Brought the company into disrepute. The scenario: Joanne Hunt, 25, was a Supervisor at ‘Leafy Lane’ Garden Centre. The Can’t be bothered with The outcome: Following the disciplinary Miss store manager Maria Geller was shocked when work – I can feel a sick day Hunt was dismissed due to gross misconduct. her son (who was friends with Miss Hunt on coming on…lol. She appealed but Leafy Lane refused to accept Facebook) showed her the following posts. her appeal as it was received one day out of 8
The Magazine of Hull & Humber Chamber of Commerce FOCUS ON LEGAL The Wilkin Chapman team, left of Katie Davies, Richard Parnell and Teresa Thomas held the event in association with Hays (pictured right) Ruth Hardy, Sam Reavill and Kadie Fleming time. Miss Hunt took her employers to an Wellbeing concern: Miss Hunt’s solicitor Employment Tribunal, after ACAS Early argued that Leafy Lane management had Conciliation was unsuccessful, but Leafy paid no concern as to why a supervisor had Lane didn’t engage with that process. posted such comments. She had said she The result: The dismissal was upheld, but was stressed. only for a breach of the social media policy. The process: Was the process rushed? Some important points were overlooked by Was Mrs Geller too emotionally involved Leafy Lane and these included: and did that influence her actions? Miss Social media policy: Leafy Lane had a Hunt’s appeal was just one day late, and policy, but when Miss Hunt said she hadn’t should the Company have allowed it? The seen it, the Company could only allege she Company, however, hadn’t breached ACAS had as there was no written record of her timescales. attendance at a presentation when this In summing up to the audience, ‘Judge was discussed with employees. Thomas’ said: “There are lessons that Bringing the firm into disrepute: There should be learned from this, particularly was no actual evidence to confirm the with regard to procedures and written posts had brought the firm into disrepute; evidence.” For details of Wilkin Chapman’s Employment Advice Line or for an informal chat on any of the issues raised, please contact Richard Parnell: richard.parnell@ wilkinchapman.co.uk or visit wilkinchapman.co.uk 9
MEMBERS NEWS BUSINESS INTELLIGENCE Britcom Promotions – New Associate Director Roles Britcom would like to announce the promotion of two long standing members of staff to Associate Director positions. Britcom is a very successful company with key stakeholders and ensure Britcom is set to an excellent reputation for supplying good cope with the legislative demands in a rapidly quality commercial vehicles in both export evolving industry. Our late Chairman’s saying and UK markets, as well as operating a was ‘it’s hard work at Britcom, but it’s got to be vehicle engineering and bodyshop business. fun’; I could not agree more and look forward to Throughout the significant growth over the the challenges ahead.” years, it has retained the core values and Adam Day (pictured right) is promoted to principles of a family owned business. It is also Associate Director (Sales). a company that is prepared to invest in the Adam joined Britcom in 2005 as Business development of its employees and recognises Development Executive, predominantly focused and rewards hard work and commitment, as on procurement. Much of his time was spent on Pictured Left to Right are Brent Carmichael and Adam Day evidenced by these latest two promotions. the road, building relationships with suppliers Brent Carmichael (pictured left) is promoted to of used trucks and trailers, including franchise no day is every the same. The promotion to Associate Director (Engineering). dealers, finance and leasing companies and Associate Director (Sales) will allow me to Brent started with Britcom in 1992 as Workshop large fleet operators. contribute to the strategic direction of the Manager when Britcom acquired the chassis Subsequently, the decision was made to expand business which is a challenge that I am very engineering company he was working for the used vehicle sales operation in the UK and much looking forward to.” at the time. As Britcom grew and moved to Adam’s experience naturally led to him heading Chris Urwin, Joint Managing Director said new premises in Market Weighton in 2006, he up the department as UK Sales Manager, “These promotions are well-deserved for two became Engineering Manager including the establishment of a second depot loyal and committed employees who have Brent said “My latest promotion to the position in Manchester. already contributed a great deal to Britcom’s of Associate Director (Engineering) will allow me Adam commented “I enjoy the day to day success over recent years. They have earned to concentrate on developing the Engineering challenges that working in this industry brings the right to take the next step and assist the side of the business, working with old and new and the interesting (and eccentric !) characters existing directors in charting a course for the customers alike, forging relationships with that I deal with day to day; it’s safe to say that company in the next decade and beyond.” Double Boost for CASE as Mail Supports Milestone Year A charity which supports people from the city and areas of the East Riding who have learning disabilities is celebrating a double boost after holding a successful annual dinner and sealing a major support deal with the Hull Daily Mail. CASE Training Services raised more than staff, volunteers and trainees, experience what £14,500 from its annual dinner featuring The they do, and share their stories through her Brotherhood of Man and Ultimate Elton. The writing. Dan Kemp, the Mail’s official CASE 2020 event, held at the DoubleTree by Hilton Hotel reporter, plans to run for CASE in next year’s in Hull, attracted almost 250 people and, in Hull 10k. addition to bringing in much-needed funds, Steve Rusling, Marketing Manager at CASE helped to raise the profile of the charity as it Training Services, said: “We’re grateful to prepares for its 35th anniversary next year. everyone who helped make the annual dinner The partnership with the Mail and its Hull Live such a success, and as we focus now on the online service will be at the heart of an action- 35th anniversary programme, we’re thrilled that packed programme of anniversary events, with the Mail has chosen us as charity of the year.” the Mail adopting CASE as its charity of the year Neil Hodgkinson, Editor of the Mail, said: “We’re for 2020 and members of its team playing a full proud to support CASE as they celebrate part. their achievements and we look forward to Debbie Hall, feature writer for The Journal, partnering with other supporters to ensure reaches a similar milestone next year as she 2020 is a huge success and provides a solid celebrates 35 years of working at the Mail. To foundation for the charity’s work.” mark the occasion, Debbie plans to commit one To find out more about CASE and its big Pictured at the CASE Training Services annual dinner are the day a month during 2020 to work with the CASE anniversary please visit casetraininghull.co.uk Brotherhood of Man and Ultimate Elton. 10
The Magazine of Hull & Humber Chamber of Commerce ADVERTORIAL Office of National Statistics Publishes Latest Data for R&D Tax Credits Everyone involved in Research & Development Tax Credits will tell you it’s been a busy year for HMRC, with delays in the processing of claims over the summer hitting an unprecedented nearly four months between submission and repayment. Whether those delays have also led to the one-month delay in the publishing of the ONS’s annual review of the Research and Development Tax Relief scheme we’ll let you decide! It’s fair to say though that HMRC broke the back will the SME Scheme top £3bn in tax savings in time or on budget and you bear the additional of the problem in September and credit should 2017/18? costs, then you can actually claim under the SME be given to them for getting on top of things The average claim under the SME Scheme grew Scheme for that project and get paid for it by your and getting back on schedule with their 28-day to £49,173, but, if you consider that there were customer. turnaround times. 120 claims over £1m of which 35 were over £2m, perhaps the median claim value is the Are you part of the Statistics or part of the What does the data say? You can get the full best source of comparison. That median claim 75% still missing out? report at https://assets.publishing.service. value is around £19,000, even that is still a very A survey conducted over the summer, ‘The State gov.uk/government/uploads/system/ of Small Business Britain’ highlighted that 75% uploads/attachment_data/file/837282/ nice amount of extra cash to have in your bank of eligible businesses in the UK are still missing Research_and_Development_Tax_ account! What do you think you would do with the Credits_Statistics_October_2019.pdf out on R&D Tax Relief claims. That’s a massive extra money? number, but the anecdotal evidence for that is SME Claims continue to grow Why do some SMEs claim under the RDEC plain to see within the market. Our own marketing Well it confirms the fact that HMRC have been efforts keep turning up more business like yours Scheme? busy. There were over 45,000 claims under the who weren’t aware of their potential to claim The RDEC scheme exists predominantly for for interesting projects that they have been SME Scheme for the 2016-17 tax year that’s Large Companies, those with more than 500 performing which have an element of scientific or an increase of nearly 22% and already there employees, so to qualify as an SME you can technological development to them. have been over 42,000 claims under the SME actually be quite big! Despite the size of their Scheme for the 2017-18 tax year, that’s with still business, some SMEs have to claim under RDEC, If you want to be part of the 25% of the statistics next year, instead of staying with the 75% still nine months to pass before the deadline for the that’s normally because they have received a missing out, all you have to do is give us a call or submission of amended claims. grant to fund some elements of their project. This drop us an e-mail and we’ll have a no obligation It also shows that over 12,000 business applied is often an area that is overlooked by businesses, 15-minute chat with you about your interesting for the SME Scheme for the first time! That’s because it is possible to claim both a grant and project to see whether you can claim. That chat 12,000 companies like yours realising that they R&D Tax Relief. could be worth £19,000, and we reckon we need might be able to claim and getting in touch with The other area overlooked by businesses, less than two days of your time to prepare the someone to help them. and this is particularly the case with software claim! Go on pick up the phone! Contact Simon development companies, is that if you are being on 01424 225345 or at So does the amount they are claiming! subcontracted to by a large or international info@coodentaxconsulting.co.uk and In 2016-17 the total support given to small company to deliver a project for them, and the reference BI53. businesses via the SME Scheme rose to over project is R&D for you, then you can claim under £2.2bn. Add to that a further £205m under RDEC the RDEC scheme, as well as being paid by your and that’s over £2.4bn of tax savings. But if you customer. What is often even more overlooked look at the claims for this current year, they have is that if you bear the financial risk of that project, already nearly hit £2.5bn, so the big question is, which generally means if you fail to deliver it on 11
CHAMBER POLICY BUSINESS INTELLIGENCE All Aboard for Chamber’s Exclusive Preview of East Yorkshire’s New Fleet of ‘Talking Buses’ Members of the Chamber’s Shipping & Transport Committee enjoyed an exclusive preview of a bus which is one of 11 new double-deckers being introduced and representing a £2-million investment. The new fleet, with a striking red and cream stop is coming up next. This helps you to get investing in local people and infrastructure.” interior, on-board wifi, and USB outlets built off at the right time if you’re not familiar with East Yorkshire’s Area Director Ben Gilligan into every seat, are part of Hull-based bus the route, and also makes travel a lot easier says the buses are sure to be a big hit with company East Yorkshire, whose founder, for people who are visually impaired. passengers in the area. “We’re really excited Peter Shipp, was a former Chamber The buses have the latest Euro VI President. to be putting these fantastic new buses into environmental rating, meaning they produce Hull,” he said. “Everyone who’s seen them so Now part of the Go-Ahead Group, the lower exhaust emissions than many cars, far has said how comfortable they are, and company has ordered its new fleet from a helping to improve the region’s air quality. Scarborough manufacturer which employs we know passengers are going to love the The buses will be running mostly on circular 1,200 people at its factory, thereby helping to new features such as USB chargers.” Services 104/154, which run from Hull City boost the economy and secure jobs locally. Centre via The Avenues, University and “The congested roads in Hull mean that The buses, which cost a quarter of a million Cottingham to Castle Hill Hospital, and then buses are a great way to travel as they can zip pounds each, all have a luxury interior to back via Willerby and Anlaby Road, via Hull past the queues in the bus lanes. Plus, instead make travelling by bus a pleasure – an interior Royal Infirmary, to Hull. This means workers of spending your time just sitting behind which will become standard on all new at some of the region’s biggest employers, the wheel in a car, bus passengers can take buses bought by the company. As well as such as the hospitals and the University of advantage of the free Wi-Fi and chargers to free Wi-Fi and USB sockets, the buses have Hull, will benefit from using the new buses. browse the internet, update their social media more comfortable seats, wood-effect flooring Chair of the Shipping & Transport Committee, and phone holders. They are also more or catch up on some work.” Albert Weatherill, said: “The new buses look accessible, with a larger dedicated space for very smart inside, and all the new features Members of the public looked around the new wheelchairs and buggies to use. will be welcomed by passengers travelling vehicles at a special event in Queen Victoria As ‘talking buses’, they have audio-visual around Hull & East Yorkshire. It’s great to see Square in Hull City Centre on Saturday, announcements which let you know which a company that is well known to the Chamber November 9. 12
The Magazine of Hull & Humber Chamber of Commerce MEMBERS NEWS CSP Supports Updates to Cyber Essentials Scheme Cyber Security Partnership, the specialists in providing pragmatic and practical information security consultancy services, have welcomed the announcement that there will be changes to the Governments Cyber Essentials (CE) scheme. “While the original CE scheme helped provide guidance on basic cyber hygiene and a first step for many large and small organisations, it didn’t implement the security culture which is core to any improvement in a company’s cyber security, nor did it give an easy roadmap to implement higher level security if required” states Kevin Else, CSP’s Consulting Director. CSP are monitoring the changes, which are to be announced in April 2020 and will keep all existing CE clients updated. All current CE certifications are still valid until their renewal dates. CSP agree with the National Cyber Security Centre, that basic cyber hygiene is the key to dealing with the majority of opportunistic cyber- attacks and that independent validation of an organisation’s security controls which protect it them in achieving it. Their company director also includes ISO27001 and Data Protection and information it holds is a differentiator that had this to say “Advansys would recommend Act:2018/General Data Protection Regulation should be recognised. CSP as a cost effective, highly competent, cyber (GDPR). CSP have helped many organisations achieve security consultancy organization”. More information on the CE scheme is available CE, including Advansys Solutions who are a CSP’s other services include assistance security on the government website. high-tech defence consultancy company. They architecture, information risk management and https://www.gov.uk/government/publications/ required Cyber Essentials certification to meet data protection services. CSP’s certification cyber-essentials-scheme-overview their customers’ requirements, so CSP assisted service, of which CE certification is one, Walkabout Raises Funds and Awareness for Daisy Appeal The Daisy Appeal went walkabout with award-winning tour guide Paul Schofield to raise money and awareness of the charity and of some of the region’s hidden history. Some of the group of more than 40 people were enabling the production of radioactive tracers at tourists in their own town as Paul took them Castle Hill Hospital next year. on a trip through the streets and alleyways of Claire Levy, Fundraiser for the Daisy Appeal, said Beverley en-route to lunch at Cerutti 2. the charity is planning to organise further walks He said: “I never stop looking and learning and as part of a varied programme of events aimed I have spotted things today that I will research at enabling a cross section of people to support for use on future tours and talks. You find out the campaign. a lot just from talking to people who come on Claire said: “The Daisy Appeal has already the tours. raised millions of pounds to fund cutting-edge “Often the people who don’t know much about research and state-of-the-art equipment and an area are those who live there – the visitors facilities which will serve people throughout the have usually done a bit of research.” Humber region and we are always looking for Participants paid £27.50 to join the tour, which new ideas and opportunities to raise money. included a donation to the Daisy Appeal as “The walks with Paul give people a chance to it continues its work to establish the Hull learn about their surroundings and about the and Humber area as a UK-leading region for Appeal and they’re proving very popular so I’m the detection of cancer, heart disease and sure we’ll add more of them to our programme.” dementia. The current focus is on completing To find out more about the Daisy Appeal please the £8.2m radiochemistry and cyclotron unit, visit www.daisyappeal.org Paul Schofield pictured with the Daisy Appeal group at the Monks Walk pub and at Beverley Minster. 13
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MEMBERS NEWS BUSINESS INTELLIGENCE Left to right: Will Stowe, Daniel Bareham, Ashleigh Clifford, Georgina Capes, Katelyn Norris, Will Bailey, Practice Chairman - David Everatt and Head of HR - Chantelle Rogers. Exceptional Range of Talent Join One of the Leading Accountancy Firms in Lincolnshire and the Humber Forrester Boyd, one of the leading independent accountancy firms in the Lincolnshire and Humber region, is excited to welcome the class of 2019. This year’s intake of six trainee accountants have a very broad range of skills and interests that they bring with them. Joining the Grimsby office is self-confessed “reaching my full potential whilst gaining both about Forrester Boyd, how they treat their ‘elite sportsman’ Will Stowe. Will has a experience and qualifications.” She wanted to staff, their client service and more. There’s passion for Rugby Union, having played at join Forrester Boyd because of ”its glowing lots of opportunities for training too which a high level. He chose Forrester Boyd for its reputation and its inclusion of a lot of young drew me in as I want to become a qualified “good reputation for excellent training and trainee accountants.” accountant,” she continued. support of new staff.” This accompanied with The firm’s Louth office welcomes Will Bailey. Heading over the water onto the North Bank a friendly working environment made the firm After studying A-levels Will went on to of the Humber, Ashleigh Clifford joins the the most appealing option in the area for Will. complete an extended project qualification team in Beverley. Ashleigh wanted to join Another trainee joining the Grimsby office is investigating potential racial discrepancies Forrester Boyd because of the ‘support Daniel Bareham. The University of Lincoln within the American Justice System. “The network’ that she felt stood out, along with graduate chose Forrester Boyd for his career opportunity to study for my AAT and ACCA the ability to develop personally with the firm. in accounting because “it is a very reputable qualifications whilst gaining full-time work Kevin Hopper, Managing Partner said “It is and professional company. The firm also experience at such a reputable firm is one I really encouraging to see the talent applying offers a great training and support package am excited to have been offered and hope I for roles within the firm. It is not just the talent for aspiring accountants, so I am very can excel within the role,” said Will. but also the attitude of our trainees to want to fortunate to be given this opportunity.” Daniel Meanwhile, in Scunthorpe the firm welcomes succeed and progress their careers at such a also has an in-depth knowledge of Agriculture the arrival of Katelyn Norris who has joined young age. They are very ambitious and we business having worked for an agricultural following completion of her A-levels at John are thrilled to be able to support them on their merchants over the last three years. Leggott College. “I’ve always wanted to work journey. Who knows, they could all be the Georgina Capes rounds up the Grimsby in an accounting firm but I didn’t want to partners of the future.” incumbents. She is looking forward to being move away from my family and friends.” said part of a growing accountancy firm and Katelyn. “I had heard a lot of good things 16
The Magazine of Hull & Humber Chamber of Commerce MEMBERS NEWS From Hot Yoga to Hand Grenades, Expanding Businesses are Putting Finance First Businesses facing issues from start-up expansion to succession planning are finding help with a new series of courses delivered by Goldings and supported by HCUK Training. Michelle Shenton and David Cartwright of Hot Yoga workshops. in Hull have signed up to sharpen their finance Braun was founded in London in 1848 and skills as they build revenues and recruitment at the moved to Barton in the 1930s after it was business they launched last year. bought by Reginald Shepherd. Also, siblings at Braun & Co Ltd in Barton The company had made miniature working on Humber are studying the computerised models of steam trains and during the accounting for business course as they take on Second World War it made grenades. Reg more responsibility in the family company. was succeeded by his son Barry in 1974 and Golding Computer Services has again been expanded into medical products and security appointed by HCUK. The courses are available equipment. fully funded to eligible SMEs through the Still a family firm, the company employs 16 Humber LEP’s investment of money from the people and offers more than 2,000 products European Social Fund and the Education and to customers including the NHS, private sector Skills Funding Agency. hospitals and UNICEF. Staff and members at Hot Yoga. Hot Yoga has increased from between 150 Lucy Lyon, a director of Braun, said: “I did the Di Garbera, a director of Goldings, said: “The and 180 individual bookings every week to Level 2 training and my sister is doing it now. courses are invaluable to businesses because more than 300, with additional revenue coming Because it’s a family business it will be me and distance-learning enables people to fit the in from a clothing range, the company’s own my siblings taking it forward and we want to training around their day job and there is funding juices and new services including sound therapy make sure we are trained in every aspect.” until December 2020.” Informed Financial Planning Appoint New Senior Leadership Team Chartered Financial Planners, Informed Financial Planning, announce the appointment of a new Senior Leadership Team in preparation for the Senior Management & Certification Regime (SM&CR). Jessica Crawford 2020 looks set to be a successful year for Hull to all authorised firms on 9 December 2019. based firm, Informed Financial Planning, who Many advice firms, of all shapes and sizes, have internally appointed a Senior Leadership need to be well-versed on the FCA’s lengthy list Team to meet the demands of the ever-growing of expectations. However Informed Financial business and SM&CR requirements. Planning prepared well in advance ahead of The Senior Leadership Team consists of December’s rule changes. Anjeanette Kemp (Head of Compliance & Commenting on the appointments, MD Kevin Operations), Sarah Williams (Head of Finance Ferriby, said “This is a great step towards & Paraplanning) & Jessica Crawford (Head securing the future of the company. The of Business Development) who collectively implementation of our Senior Leadership have over 30 years’ experience within the Team (SLT) ensures our Financial Planners Sarah Williams financial services industry. They have can continue to focus on our client service, combined their skills and expertise in different whilst the SLT can concentrate on driving the areas of management and now have overall business forward and adhering to the FCA’s responsibility for the business and its future requirements”. success. The SLT collectively manage six teams within The SM&CR replaced the Approved Persons the organisation which they are looking to Regime (APR) for banks, building societies, strengthen. If you would like to join the Finance credit unions and dual-regulated investment or Compliance department, visit their website; firms in March 2016. On 4th July 2018, the www.informedfinancialplanning.co.uk/join- FCA announced the SM&CR would extend the-team. Anjeanette Kemp 17
MEMBERS NEWS BUSINESS INTELLIGENCE LIVE ENTERTAINMENT To celebrate the festive period in the lead up to Christmas we’ll be bringing you some fantastic live entertainment! saturday 7th december Liam Pattinson saturday 14th december Dawn Farrell saturday 21ST december Phil Richards £500 cash Christmas Prize Draw TUESDAY 17Th december Draw will take place between midnight & 1am. Plus; After Christmas, don’t miss NEW YEAR’S EVE - TUESDAY 31ST december Luke Sabatino 18
BUSINESS The Magazine of Hull & Humber Chamber of Commerce SUPPORT • One-to-one advice #GrowMySME • Workshops, masterclasses & events BUSINESS SUPPORT • Business Growth grants THAT MAKES A • Support to access DIFFERENCE supply chains Our Business Growth Scheme is a comprehensive • Scale Up Business package of support tailored for the Humber Development Programme region’s small and medium businesses (SMEs) with growth ambitions. Register your interest and find out if your business is eligible today: 01482 485274 www.growmySME.co.uk 19
CORPORATE SOCIAL RESPONSIBILITY BUSINESS INTELLIGENCE When You Wish Upon A Star has a simple mission, to grant the magical wishes of children living with life threatening illnesses. With our 30th Anniversary just around A Stronger Community Green Therapy at Mires the corner, your company can support us, for All ensuring we are on the horizon for yet another Beck Nursery 30 years. Hessle Road Network is a small charity based in When a child is diagnosed with a life West Hull. Every year we provide services such Mires Beck is a 14 acre horticultural nursery threatening illness, life turns upside down as youth sessions, school holiday activities, in North Cave, where, every week, over ninety and becomes a series of hospital stays sports activities, confidence building, intensive adults with learning difficulties or disabilities learn interspersed with schooling. We give Wish 1-2-1 support, learning opportunities and team valuable skills in a wide variety of disciplines. These building activities to approximately 500 young children something magical to look forward include plant work, conservation, woodland to, whilst creating precious memories with people aged 9-25. Through this work we are management, crafts, kitchen skills and food loved ones. able to support some of the most vulnerable preparation. young people in our community to move forward In 2020, we celebrate 30 years of granting The nursery was established by John and Irene positively in their lives. wishes with plans including an Anniversary Tinklin to grow Yorkshire provenance wildflowers, Ball in the region and a special flight to Alongside our youth provision we are actively and this year celebrates 25 years as a registered Disneyland Paris! developing our community work. We currently charity that supports nine teams. One such deliver a range of weekly activities to around 300 We receive no government funding, meaning residents each year including: team is the Anniversary Garden - a happy and we rely heavily on donations and support safe environment for seven service users with weekly drop in sessions from organisations such as yours. Please more profound and challenging needs. They help us to grant more magical wishes for walking/healthy lifestyles group make a big contribution to the nursery in terms young parents group children by; of plant work, as well as learning about social Selecting us as your Charity of the Year employability programmes skills, friendships, life skills, and teamwork. We are currently raising money to build a bigger Payroll Giving adult education courses Anniversary Garden to accommodate more Volunteering time charity shop service users in the future. free community gym Holding a fundraiser The nursery supplies herbaceous perennials, We are able to demonstrate that for every £1 shrubs, herbs and wildflowers to garden centres Sponsorship/support of our 30th invested, Hessle Road Network produces £8.73 and farm shops throughout Yorkshire and Anniversary events in added social value. Lincolnshire. One area of rapid expansion is What’s in it for you: There are various ways in which you can help us the tree nursery, with over 25 species of native such as: Positive PR British trees. We’re also a leading grower of make us your Charity of the year or a long Phragmites (common reeds) for wetlands and Increased staff engagement term partner other conservation projects. Customers include Meet CSR objectives fund an activity or session The National Trust, North Yorks Moors National To find out how your company can make a Parks, and the Yorkshire Wildlife Trust. volunteer difference, please contact: donate raffle prizes We are open to the public for plant sales helen.rook@whenyouwish.org.uk throughout the year, and our regular courses and donate food or household goods 07918 850931 events are notified on Facebook. By supporting us you will: Ways to support Mires Beck help to improve the lives of vulnerable people living in West Hull Meet Corporate Social Responsibility objectives engage your staff with the local community Sponsorship meet any Corporate Social Responsibility Charity of the Year objectives Volunteering raise your company’s profile in the local area Fundraising support a local cause making a difference in To find out more about Mires Beck Nursery and this area the work we do, call 01430 421543, For more information please email: or e-mail info@miresbeck.co.uk info@hesslerdnetwork.karoo.co.uk or call 01482 606077 to see how you and your colleagues can benefit. 20
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