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Business SPRINGFIELD October 2021 JOURNAL 15 Under Fifteen Small business award winners Q&A with Brad Zara Weaving a legacy PERMIT NO 209 SPRINGFIELD, IL PAID U.S. POSTAGE PRSRT STD Springfield Business Journal • October 2021 • Page 1
In this issue: SBJ articles 6 24 30 Q&A with Brad Zara State mandates vaccines for health care workers Decluttering in your golden years by Lana Shovlin by Karen Ackerman Witter by Carey Smith 22 Home Health Care • 26 Retirement and Care Communities Columns 36 Ask an attorney By Sarah Delano Pavlik 38 Professional development By Kristina Barbee 32 Medical news 40 Restaurant review By Thomas C. Pavlik Jr. 34 Philanthropy By Janet Seitz 10 2021 15 Under Fifteen Cover photo by Ben Romang Page 4 • October 2021 • Springfield Business Journal
Leaving a legacy For most of us, the thought of growing older brings to mind the saying, “Everybody wants to go to heaven, but nobody wants to die.” While the majority of people express a desire to live into Editor: Fletcher Farrar old age, few of us are particularly eager to get there. However, fletcher@springfieldbusinessjournal.com there are things we can do now to ease the transition, whether Publisher: Michelle Ownbey we are planning for our own life after retirement or providing michelle@springfieldbusinessjournal.com assistance to our parents and other family members. Associate Publisher: James Bengfort jbengfort@illinoistimes.com This month’s issue has advice on decluttering, which can be a challenge for people of all ages, but getting into the habit now Copy Editor: Stacie Lewis of regularly downsizing possessions will certainly help avoid the stacie@springfieldbusinessjournal.com common scenario of accumulating a lifetime of stuff that your Production Design: Brandon Turley heirs don’t want (pg 30). My own mother is a collector (which bturley@illinoistimes.com sounds nicer than a hoarder, but the results are similar), and as Advertising: her only child, I’ve warned her that my solution may be to take a Yolanda Bell match to it all at some point. yolanda@springfieldbusinessjournal.com 217-679-7802 What your heirs do want is a way to remember the essence of who you are. We highlight a new business called Legacy Weavers Beth Parkes-Irwin beth@springfieldbusinessjournal.com Video that capture the recollections of a person’s life, with the 217-679-7803 goal of creating something tangible that can be shared with future generations (pg 20). My beloved great-grandmother Ron Young lived to the age of 99, and while I have many memories of her, ron@springfieldbusinessjournal.com 217-679-7807 it would be a gift to be able to see her and hear her voice again, in addition to having something of that nature to share with my Subscriptions: young son, who never met her. springfieldbusinessjournal.com/subscribe subs@springfieldbusinessjournal.com As a final note, allow me to introduce our new SBJ associate editor, Holly Whisler. Regular readers are already familiar with her work, October Contributors: Kristina Barbee since she’s been writing for the publication since 2004. Holly Sarah Delano Pavlik will still continue to contribute an article or two each month, Thomas C. Pavlik but she’ll also be working behind the scenes with our various Ben Romang freelance writers and photographers. She’s a welcome addition Janet Seitz Lana Shovlin to our team as we continue to expand our coverage of central Carey Smith Illinois businesses. Karen Witter Eric Woods Address: P.O. Box 398, Springfield, IL 62705 Phone: 217-726-6600 Email: info@springfieldbusinessjournal.com Facebook: facebook.com/SBJillinois Twitter: twitter.com/sbjmonthly SPRINGFIELD BUSINESS JOURNAL is published monthly by Central Illinois Communications, P.O. Box 5256, Springfield, IL 62705. The contents of SPRINGFIELD BUSINESS JOURNAL are Michelle Ownbey, publisher copyrighted, and material contained herein may not be copied or reproduced without permission of the publisher. Opinions expressed in SPRINGFIELD BUSINESS JOURNAL are those of their authors, and no information or opinions expressed in SPRINGFIELD BUSINESS JOURNAL represent an endorsement or solicitation for purchase or sale by SPRINGFIELD BUSINESS JOURNAL or its staff. Springfield Business Journal • October 2021 • Page 5
A Q &A with Brad Zara By Lana Shovlin B rad Zara graduated from Riverton High 1991, Zara’s Collision Center opened in a newly the largest collision repair consolidator in School as the class valedictorian but built facility at 3117 Wide Track Dr. The business the country, with more than 1,400 locations opted to go to trade school, rather added additional employees, including several nationwide. than college. He spent several years other family members. His wife, Julie, eventually Brad and Julie have been married for 35 working for an auto body shop before going left her career as a teacher to coordinate the years and have three daughters, Hannah, out on his own in 1987. The business, originally marketing, while brother Mike Zara worked Emily and Claire. Brad said he and his wife named Zara’s Auto Body, was initially located at as the parts manager and sister-in-law Kim have no specific retirement plans as of 1859 S. 16th St. with Brad as the sole employee. Wooland handed customer service. On Aug. yet, although they enjoy spending time in However, the business grew rapidly, and by 13, the company was sold to Caliber Collision, Florida. Page 6 • October 2021 • Springfield Business Journal
SPRINGFIELD BUSINESS JOURNAL Where were you born? was valedictorian of my high school class, I was born and raised in Riverton, Illinois, and when I mentioned to my guidance and a few years later my family moved counselor that I wanted to go to trade to Spalding, which is basically still part school, he actually discouraged me from of Riverton. I have an older brother and going. He felt that I was wasting a lot sister and we were all born within three of good potential, but my parents fully years of one another, so I imagine my supported my decision. Because of them, parents had their hands full. I realize how important it is for parents to encourage their children to follow their What did you want to be when you dreams. were a child? As a child, I had two dreams: I wanted What made you decide to sell Zara’s to own a junkyard, because I thought Collision Center? that would be the coolest thing to own I was starting to feel really burnt out, and all of that stuff, and I also wanted to be I realized that in order for things to be a garbage man. My grandpa owned an sustainable, there were going to have to old stepside pickup and I would stand be some new leaders in our business. I on that step and act like I was riding on a knew that I needed to back away a little garbage truck. Every once in a while, I’d and not feel responsible for everything, even jump off to “collect the trash.” I guess so I made a very conscious effort over the I kind of achieved the junkyard dream last 12 years or so to start building a team because I got to deal with wrecked cars, culture. I identified a couple of young just in a very different way. leaders that I knew could be our next generation, and over a period of time I How did you get into the auto body just worked myself out of a job. When business? the opportunity came along to sell the Growing up, my dad was a banker and business to an organization that would my mom worked at the middle school help our team continue on to the next in Riverton. My family wasn’t necessarily level, I knew that I had to take it. When considered blue collar, but my parents I announced my exit to our team, I used had a lot of friends that did construction- the Seinfeld comparison about going out type work and my grandpa had also done on top. Selling the business gave people construction. He and my dad were do- on my team the opportunity to step up it-yourselfers, and I got the opportunity into positions that we could not have to work on some things with them and offered them. realized pretty early on that I enjoyed working with my hands. What is your proudest During my junior and senior years of high accomplishment? school, I attended a vocational school Having a successful business has been program. During the second semester of wonderful, of course, but what I’m really my senior year, my instructor saw that I proud of is my family. My wife and I are had some potential. He got me placed at coming up on 36 years of marriage and a local auto body shop on a work co-op we have three daughters, who are really program, and it was there that I really good human beings. Honestly, I’ve been had the opportunity to work on a lot of blessed in ways beyond what I ever could vehicles. When it came time to decide have imagined, and I’m so happy that my if I wanted to go to college or take the family enjoys one another. vocational school route, I went with the latter. I continued to work at that auto If you could give your younger self one body shop all through school, and they piece of advice, what would it be? ended up hiring me full time. I’ve spent When you’re repairing someone’s vehicle, Top: Mayor Jim Langfelder presented Brad and Julia Zara the last 40 years working in the auto they expect perfection, and I think I let with a proclamation on Aug. 13, the day the sale of Zara’s body industry. that need for perfection seep into other Collision Center to Caliber Collision was finalized. Middle: areas of my life. I’d tell myself to try and Brad and Julie Zara founded the business, originally Is there anyone who has helped you overcome that perfectionist flaw and known as Zara’s Auto Body, in 1987. Bottom: Brad and along your way? not dedicate so much time to things that Julie’s middle daughter, Emily, had a backyard wedding in I’ve had so many mentors, but my parents don’t really matter in the grand scheme March of this year due to COVID. PHOTOS COURTESY OF BRAD ZARA helped guide me right from the start. I of life. Springfield Business Journal • October 2021 • Page 7
SPRINGFIELD BUSINESS JOURNAL When collision repair and creativity collided By Michelle Ownbey When Brad Zara retired in August and Zara’s Collision Center, 3117 Wide Track Dr., was purchased by the national chain Caliber Collision, not only did over three decades of exceptional craftsmanship and community support come to an end, but so did years of creative billboards that entertained the metro Springfield area. “After people learned of the ownership change, we would receive comments on social media from people wondering about our billboards,” said former owner Brad Zara. “Common responses were, ‘Will you still continue the billboards? They always made me laugh,’ and ‘We will miss seeing the Zara’s billboards.’” “It was fairly typical for a new customer to come into the shop and tell us he or she had decided to bring a vehicle to Zara’s because of seeing a particular billboard message and remembered us because of it,” said Zara. “The interesting thing would be that in some instances the billboard message the person would mention had ran four or five years earlier. Most people don’t have collision damage an hour after seeing our billboards, but when something would require a repair, our boards were creating top-of-mind without input from a committee causes a in and month out. It doesn’t have to be a awareness.” lot of engaging, impactful messaging to be large budget, but you need to do it right. From 2004 to 2019, the billboards and all diluted or scrapped. We never experienced Find talented, reliable professionals and then marketing creative were the product of HIP any of that mentality with Brad in nearly two get out of their way. Most people aren’t good Advertising of Springfield, and when HIP decades of work,” said Butler. at repairing their own collision damage; why closed at the end of 2019 and some agency In the early years, Zara’s marketing would collision repair people be good at members formed Paszkiewicz Marketing, consisted of radio and print advertising marketing?” the memorable Zara’s billboard messages along with billboards. Because billboards Zara’s Collision Center operated in continued with the new creative boutique. were received so positively in the market, Springfield for 34 years, growing from a “In comparison to other clients over the that later became the primary focus. Social one-man operation to a staff of more than years, Zara’s marketing budget was modest media marketing had been a continual tactic two dozen full-time employees. In addition but generated impact well beyond its size,” for the past decade, often amplifying and to the creative billboards for the business, said Mark Butler, former HIP employee leveraging the billboard advertising. Zara’s was known for the quality of its work and current director of marketing and “The types of creative messaging that environment and its commitment to team creative at Paszkiewicz Marketing, 3161 W. resonated with people for billboards members. Zara’s also was highly devoted to White Oaks Dr. “We only had a handful of transferred to our social media efforts, the community, supporting entities such as billboard locations in Springfield, but over generating lots of positive responses in Big Brothers Big Sisters and most notably the the course of a few years we were able to engagement,” said Ellen Marten, former Zara’s Benevolence Program. secure high visibility, high-traffic sites and HIP employee and current creative services Zara’s would refurbish a vehicle written then hold onto them. Mostly though, Brad director at Paszkiewicz Marketing. off as a total loss, restoring it to a safe, road- Zara was the type of client who trusted his “Zara’s was a small business, so I know the ready condition and then donate the vehicle, instincts and allowed us to do good work. budget constraints and juggling that take insurance and other gifts to a deserving “Client fear of negative comments, fear place all the time,” said Zara. “It’s a challenge person in the community. Nearly 50 vehicles of not doing what other similar businesses to do some months, but you have to commit were given away over two decades of the are doing or fear of not making a decision to a marketing budget and stick to it month program’s existence. SBJ Page 8 • October 2021 • Springfield Business Journal
This is the 19th year that Springfield Business Journal has partnered with United Community Bank to recognize 15 outstanding small businesses in the local area. To qualify, a business must be located in Sangamon or Morgan county, have been open for at least two years and have 15 or fewer full-time employees. A business is eligible to be recognized again after five years, and several of this year’s recipients are repeat winners. The recipients represent a wide variety of industries, and some have been in business for decades – including several second-generation family businesses – while others are much newer. What they have in common is that each of these business owners is passionate about their company and providing a service to the Springfield area. If reading these profiles makes you think of another small business who deserves recognition, you don’t have to wait to make a nomination for next year’s 15 Under Fifteen. To submit a nomination and view a list of previous selectees, visit www.springfieldbusinessjournal.com and click on the awards program tab. SNAPSHOT Established: 2015 3351 S. Sixth St., Suite 5, Springfield Owner: Ashley Sims Employees: 1 217-971-3072 15 / Services: Pet grooming 15 PROFILE Ashley Sims opened Ashley’s at door and are so excited to see me,” Home Grooming in order to said Sims. “I strive to make each balance work and family “I worked ‘spaw’ day a great experience for for a local grooming salon, but the dogs. I also make sure each with having an infant, it was hard dog is as calm as possible; I work to find reliable care for him,” said with them and not against them. Sims. If a dog is having a hard time, I Ashley’s at Home Grooming will give it breaks, and sometimes Ashley’s at Home Grooming offers quality grooming specifically recommend that in the future, tailored to each individual pet. a dog’s ‘spaw’ day be broken up “I strive to make every pup look into multiple sessions so it is not and feel their best. I thoroughly a stressful experience,” explained ASHLEY SIMS enjoy when dogs come to the Sims. Photos by Ben Romang Springfield Business Journal • October 2021 • Page 11
15 UNDER FIFTEEN 2021 SNAPSHOT Established: 1976 2425 W. Iles Ave., Suite 1, Owners: Steven Bailey and Kristopher Bailey Springfield 217-546-1009 15 / Employees: 4 Services: accounting and taxes steve@myaxistax.com 15 PROFILE Axis Accounting and Tax Service business in 1995. is owned by Steven Bailey and his Axis Accounting & Tax Service son, Kristopher Bailey. specializes in accounting, payroll “I started the business and tax preparation for small because I wanted to have control businesses, as well as individuals. of my own destiny,” said Steven “All our people are very friendly, Bailey. “I did not want to be courteous and helpful. We strive controlled by some corporate to please each and every one giant or government agency. I of our clients to the best of our also thought I could make more ability,” said Steven Bailey. “For Axis Accounting and Tax Service money working for myself than I over 46 years, we have helped could make working for someone our clients with tax planning and LEFT TO RIGHT: STEVEN W. BAILEY, BARBARA GRIFFIN, BRENDA ELAM else.” Kristopher Bailey joined the financial planning strategies.” AND KRISTOPHER B. BAILEY SNAPSHOT Established: 2017 1625 S. Sixth St., Springfield Owners: Mark and Christine Bailey 217-441-2342 15 Employees: 6 christine@bfi.us / Services: insurance 15 PROFILE The mission statement at Bailey Family business. By opening their own Insurance is “Loving the community independent insurance agency, they through protection and education,” had the power to make an impact on and owners Mark and Christine their community and help each Bailey take great pride in doing client set their lives up for secu- insurance differently because of their rity and success. passion for helping people. Insurance “BFI was built on a family- isn’t just a job for the BFI team. centric foundation, with customer Through his military career and experience at the base of its core Bailey Family Insurance insurance experience, Mark Bailey values,” said Christine. “We often has dedicated his life to helping say, ‘Welcome to the BFI Family’ people. After obtaining her MBA during the onboarding process LEFT TO RIGHT: KEELY CARDWELL, TYLER BASKETT, MARK BAILEY, and growing other small businesses with both clients and team members, CHRISTINE BAILEY, JOHN DRUM AND JOURDAN KITCHENS during her marketing career, Christine as we truly do invite you in and (DOGS: GUNNER AND DAISY) dreamed of owning her own small treat you as one of our own.” Page 12 • October 2021 • Springfield Business Journal
SNAPSHOT Established: 1987 217-546-3973 Owner: Bobby Shaw bobby@bsmaint.com 15 Employees: 9 / Services: home remodeling 15 PROFILE Bobby Shaw Building and to reach out to one person to handle Remodeling started out as a any of their needs. We started this handyman service outside of Bobby business as a family 35 years ago, Shaw’s day job. After a couple years, and to this day remain family-owned he was able to turn the company and operated.” into a full-time business. The Shaw family prides “We are not just one specific themselves on the principles type of contractor. We are able to of quality workmanship, timely offer full service, covering all aspects completion, competitive pricing and of a customer’s project,” said Shaun integrity in all business dealings. “We Bobby Shaw Building and Remodeling Shaw, Bobby’s son and operations manager. “We can handle residential combine knowledge and research with our extensive practical ex- and commercial maintenance and perience to ensure a specialized ap- LEFT TO RIGHT: SHAUN SHAW, CHANTELL CHASE, remodeling. The customer only has proach for your property,” said Shaw. BOBBY SHAW (OWNER), DANNY RUNKEL, TRAE RUNKEL SNAPSHOT Established: 2013 4580 W. Wabash Ave., Springfield Owners: Terry Stromquist and Steve Brink 217-546-4002 Employees: 12 adam@creditproautos.com 15 / Services: auto sales and service 15 PROFILE As vice president of Mercantile businesses in this field is the two- Bank in Quincy, Terry Stromquist year/24,000-mile limited war- saw an opportunity to open his ranty each customer gets free of own business by providing de- charge. We have a highly capable pendable transportation for those service department that can fix with no credit or poor credit. Today, any maintenance issues that may Stromquist, along with Steve Brink, come up. We also report monthly own both the Springfield and Quincy to TransUnion, which is helpful for Credit Pro Autos dealerships. those customers looking to build “We provide our customers with the combination of quality their credit.” Credit Pro Autos’ employees Credit Pro Autos vehicles, affordable financing and pride themselves on being per- LEFT TO RIGHT: MIKE SIELSCHOTT, FRANKLIN WILLIAMS, AMANDA expert servicing after the sale,” said sonable, dependable and always PINGLETON, JEREMY SMITH, FRANK PHILLIPS, ADAM KARGER, TANNER Adam Karger, accounts manager. willing to go the extra mile to PARRISH, HEATHER HULL, BRANDON BRADY AND ASIF RAZA. “What sets us apart from other satisfy their customers. NOT PICTURED: PATRICK ECKHARD Springfield Business Journal • October 2021 • Page 13
15 UNDER FIFTEEN 2021 SNAPSHOT Established: 2018 217-891-3809 Owners:Jeff and Monique Wantland Employees: 5 ductdusters@comcast.net 15 / Services: air duct cleaning 15 PROFILE After learning that their 4-year-old After a few years, the couple daughter suffered from respiratory decided to start their own air duct allergies, Jeff and Monique Wantland cleaning company, with Monique knew it was crucial for her to breathe handling the business side and Jeff clean air. At the time, Jeff was working taking care of day-to-day operations. for a plumbing and HVAC company The Wantlands said that a key to that also offered air duct cleaning, their success is keeping things simple. and they had this service performed “We stand out because we have a regularly at their own home. Then, simple approach to business: people Jeff met someone who worked for a company that designed and built first and business second,” said Jeff. “We treat people the way we like to Duct Dusters duct cleaning equipment. He became be treated: by charging a fair price, D, convinced that machinery was superior showing up on time, being friendly, LEFT TO RIGHT: ERIC COURTAWAY, JEFF WANTLAND, MAC WANTLAN KURTIS MCCUBBIN but couldn’t find a local company with admitting mistakes and believing in anything similar. what we do.” SNAPSHOT Established: 1964 2525 North Grand Ave. East, Springfield Owners: Steve Poe, Debbie Wallace, 217-522-2408 15 Terry and JoEllen Dalton esmboats@aol.com / Employees: 7 15 Services: boat sales and service PROFILE East Side Marine opened as a small “Our success is a direct result retail and repair boat business and of the type of people who work was subsequently sold in 1984. “I at East Side Marine. All are hard- bought into the business in 1996 working, dedicated individuals who because of my friendship with the are highly skilled and a lot of fun owner at that time and my love of to be around,” said Poe. “When all things boating fostered through- you sell fun, you should exude it. out my life,” said co-owner Steve When prospective clients come Poe. “Prior to East Side, I had spent in, they leave as customers and 20 years in the medical profession.” friends. We’ve grown from a local East Side Marine Poe’s business partners are Debbie Wallace, along with Terry one-room business to a much larger intra- and interstate business due and JoEllen Dalton, who own The to these individuals’ desire to please TOP ROW: JAMES BRANSON, STEVE POE, ANDY VINCENT; BOTTOM Boat Place in Rockville, Indiana. our customers.” ROW: ELAINA BRANSON, DEB WALLACE, GEOFF BENDORF. NOT PICTURED: DEVIN MARTIN AND KEVIN MARTIN Page 14 • October 2021 • Springfield Business Journal
SNAPSHOT Established: 2017 15 S. Old State Capitol Plaza, Springfield Owners: Rusty Jones and 888-474-3556 15 Tom Bushkie rusty@hellowater.com / Employees: 10 15 Services: beverage sales PROFILE Hellowater is a manufacturer of people with active lifestyles enhanced waters. The company who are looking to make good was co-founded by innovators choices that will positively Tom Bushkie and Rusty Jones, impact their health.” who wanted to provide true The company has been helped functionality without sugar for by the support of the leadership the next generation of beverage team at Innovate Springfield, who consumers. has opened doors along the way. “Hellowater includes three “Hellowater understands the varieties, each designed to value of a community,” said Hellowater deliver quality wellness benefits in digestive health, immune Jones. The company has also recently partnered with Spring- defense and pH balance,” said field-based business BRANDT RUSTY JONES Jones. “Hellowater was born in bringing to life a patented with the mission to inspire immunity beverage, Hellowater health. It meets the needs of Defense. SNAPSHOT Established: 1930 932 S. Spring St., Springfield Executive Director: Matt Hart Employees: 6 217-789-6017 matt@iltrucking.org 15 / Services: trade association 15 PROFILE The Illinois Trucking Association and cost-effective transportation is a nonprofit, full-service trade system. association led by trucking com- Also, the ITA is committed to panies. It works to promote and articulating the concerns of the protect the interests of the trucking trucking industry to government, industry throughout Illinois. regulatory bodies and the general The ITA is dedicated to public. The association further enhancing the effectiveness of its assists member companies in member companies by providing managing the impact of change excellence in education, advocating for sound public policies, providing in the trucking profession and enhancing the professional and Illinois Trucking Association quality training and information economic growth of their many LEFT TO RIGHT: JENNIFER GRIDER, LINDA BLISSET, MATT HART AND and promoting a safe, dependable members. ADINA DUNN. NOT PICTURED: BRIAN SCHUMACHER AND DANA FALCO. Springfield Business Journal • October 2021 • Page 15
15 UNDER FIFTEEN 2021 SNAPSHOT Established: 2020 213 S. Fifth St. and White Oaks Mall Owners: Kadejia Berkley 217-717-0299 15 and Ken Berkley jerkshopgo@gmail.com / Employees: 9 15 Services: restaurant PROFILE Jerk Shop Go is run by the father attending Eastern Illinois University, and daughter duo of Ken and then she moved to Springfield fol- Kadejia Berkley. “We opened up lowing her graduation. our Springfield shop in March 2020, “We offer our customers a right before the pandemic started, unique dining experience by utilizing in hopes of providing a fresh and our Jamaican – spiced family recipes savory Caribbean flavor to the city to create flavorful, fun and creative of Springfield,” said Kadejia Berkley. menu options,” Ken Berkley said. The family’s first restaurant was “I believe we stand out as one of The Jerk Shop, which opened in Springfield’s best small businesses 2014 on the west side of Chicago. because our meals are made fresh Jerk Shop Go Kadejia and her two sisters opened daily and always served with a another location in Macomb while smile.” LEFT TO RIGHT: JKWON LEE, JEMARI JACOBS, KADEJIA BERKLEY (OWNER), LES FAVOR AND DEANDRE AVILA. SNAPSHOT Established: 2015 1941 W. Iles Ave. Owner: Angie Keefner-Grieser Employees: 12 217-546-1941 15 / Services: restaurant 15 PROFILE Angie Keefner-Grieser opened own place. “My family was on board, Keefner’s as a tribute to her and even helped me financially. It father, Paul Keefner, who owned was then that I decided to have Bachmann and Keefner Drugstore a place where folks could enjoy that was located in downtown their favorite comfort foods in a Springfield. “I have his menu on comfortable atmosphere.” my menu,” said Keefner-Grieser. For her and her staff, their “The restaurant has a collection of prime objective is to make sure items that were part of the decor that everyone who walks through in the drugstore. I worked there as a teenager and young adult.” the doors of Keefner’s feels like family. Keefner’s Keefner-Grieser learned how Keefner-Grieser extends the LEFT TO RIGHT: CHLOE ALBERT, FELICIA YATES, MIKE DAVIS, JIMMY to run a business while managing family welcome to her staff as BURKE, ANGIE KEEFNER (OWNER), DEANDRE HOPSON, KRISTI ADAMS, the Office Sports Bar & Grill for well. “I treat my staff like family, SEAN CUMMINS, JENNY ALLISON, MADDY ST. AUBIN 12 years before the landlord for and we work well together. My AND CHARLES WELLS Montvale Junction approached customers recognize that, and it is her with the idea of having her appreciated,” she said. Page 16 • October 2021 • Springfield Business Journal
SNAPSHOT Established: 1992 1225 Toronto Road, Springfield Owners: Bret and Lisa Todd 217-585-0241 15 Employees: 8 Pier55lounge@hotmail.com / Services: bar 15 PROFILE Pier 55 Lounge is a friendly enjoyed every minute of it.” neighborhood bar which boasts a According to Todd, Pier 55 cool nautical theme and a 7-foot Lounge is one of Springfield’s best swordfish as the center of atten- small businesses because it is tion. Owners Bret and Lisa Todd not just in the business of selling purchased the business in October alcohol. “We have a dedicated team 2020, amidst the COVID pandemic. of bartenders who are committed “We were sitting at a restaurant to delivering a fun yet relaxing envi- with some friends when one of ronment, serving the coldest drinks them hollered, ‘Hey Bret, you and best popcorn in town,” she said. Pier 55 Lounge oughta buy the Pier!’ The owner’s wife was sitting nearby, and she “Each brings a unique style and attitude to the bar, and customers shook her head, confirming that love their diverse personalities, SITTING: LISA TODD (OWNER), KATHY BARTLEY AND LIZ TURY; the bar was for sale,” said Lisa Todd. which we feel is a huge part of our SKI STANDING: BRET TODD (OWNER), CURT HOLDENER, STACY WASILEW “Owning a bar is not something success. Our employees are full of AND LISA BARRY either of us had ever thought enthusiasm, making sure that Pier we’d do, but we have thoroughly 55 is a fun and friendly place to be.” SNAPSHOT Established: 1994 115 N. Fifth St., Springfield Owners: Barry Friedman and 217-523-1455 15 Amy friendman 310 N. Main St., Chatham / Employees: 10 217-483-6699 15 Services: bar PROFILE The Alamo is one of downtown’s change, and the landscape of longtime watering holes and Springfield has changed,” said music venues. “I, and others in Friedman. “What used to be a my age group, had moved home bustling downtown with foot from college and were working traffic is now a challenge, as young adults,” said owner Barry well as our latest impasse, the Friedman. “So, when an op- pandemic. But we have always portunity happened to present been a small business that does itself (to purchase the business), its best to adapt and works to I knew there were people who provide a quality environment.” The Alamo were always looking for a fun place to go. Everyone I knew Friedman believes downtown Springfield is pivoting into more liked to get together, socialize of an entertainment hub than a , LEFT TO RIGHT: MADDIE SHURES, DANIELLE CLARK, BARRY FRIEDMAN and have a good time.” business district, and he intends AMY FRIEDMAN, JON CLARKE AND BRITNEY LONG. Generations of families have to continue to provide entertain- been customers, and with that ment for the community, such as comes the need for evolution taking over sponsorship of the and adaption. “My age group annual Old Capitol Blues & BBQ grew up and had kids. Times festival. Springfield Business Journal • October 2021 • Page 17
15 UNDER FIFTEEN 2021 SNAPSHOT Established: 1993 501 W. Monroe St., Springfield Owner: Jamie Patarozzi Employees: 4 217-787-7919 truecolorsfloral@yahoo.com 15 / Services: floral shop 15 PROFILE Jamie Patarozzi purchased True nized this and chose to continue Colors Floral in May of 2019 and the legacy of True Colors,” said moved to the current location Nelson. in 2020. “True Colors has been Whether for a wedding, event, one of Springfield’s leading floral birthday, get well, sympathy or design businesses since its open- just – because occasion, the full- ing in 1993,” said LeeAnn Nelson, service flower shop gives the best floral designer. “Over the years, customer service, value and cre- we have become known for our ativity. “Jamie does not hesitate beautiful and personal approach to jump in and help with all areas to floral design that suits any style or budget. Everyone needs beauty of True Color’s business. She is an active owner, and we are lucky to True Colors Floral in their lives, and Jamie recog- work with her,” said Nelson. LEFT TO RIGHT: MIKAYLA NABORS, KENDY GRISWOLD, LEEANN NELSON AND JAMIE PATAROZZI (OWNER). SNAPSHOT Established: 1987 1530 S. Sixth St., Springfield Owner: Denise Kerr Employees: 4 217-528-3613 wdyh1530@aol.com 15 / Services: hair salon 15 PROFILE Denise Kerr and Mary Ushman more than 30 years, and Who Does Schwarz worked together at a hair Your Hair? strives to capture each salon, and when that business was person’s style with the perfect look put up for sale, they decided to go out for them. on their own and continue working “Our stylists must excel in our together. “We originally leased a specialized training program before small salon on West Jefferson that they start working on clients. And, we could decorate with our own our continuing education surpasses style and cater to the needs of our industry standards,” explained Kerr. Who Does Your Hair? clientele,” said Kerr. “Unfortunately, Furthermore, “We work together as in 1990, Mary was diagnosed with a team, always helping each other multiple sclerosis and had to step out when we have time. If you would away from the business.” like a fresh point of view, we offer LEFT TO RIGHT: CYPRIANA (PRI) ADAMS, DENISE KERR (OWNER, SITTING), There are now some clients who input from multiple stylists on any ASHLEE ROBERTSON AND TAYLOR STOVALL. have been coming to the salon for consultation.” Page 18 • October 2021 • Springfield Business Journal
Springfield Business Journal • November 2020 • Page 19 Springfield Business Journal • October 2021 • Page 19
SBJ SPECIAL SECTION Weaving a legacy Dan Frachey launches a business to capture seniors’ stories By Carey Smith “People may say they don’t have much of a story to tell, but when people start talking, when they are given permission to share, they start revealing that there is a great narrative over the course of one’s life,” said Dan Frachey, owner of Legacy Weavers Video. Frachey began working on the concept for his new business after the closing of the Chiara Center, 4875 Laverna Road, in February 2021. Frachey had served as program director for the retreat center, which never reopened after being closed for a year during the pandemic. Soon after being laid off, Frachey began working on a business idea, inspired from his tenure as a supervisor at St. John’s Breadline, another previous employer. He discovered one of the regular guests who had been absent was actually in Leigh Steiner shares recollections about her father with Dan Frachey. PHOTO COURTESY OF DAN FRACHEY rehabilitation. When he visited, she said she wanted to reconnect with her daughter. “The one way we could do that was there. It’s the ordinary details that become others may expound on values they hold to make a video. I brought an old video the extraordinary weaving of the tapestry of dear, or leave some kind of legacy statement. camera, and we got her story. Years later, the their life.” “The beauty of the video is that the people daughter contacted us and said she hadn’t Frachey notes that not only the good watching are going to see their loved one seen that kind of clarity from her mother times, but even the darker times, are worth with their mannerisms, the way they tell their for years – it was a real gift.” The business remembering, too. “The harder times people story, their facial features and gestures, their idea stuck in his mind, and when he was have had to get through – the death of a laugh – that’s a powerful thing,” notes Frachey. laid off, “it really sprang to the forefront, like loved one, or being in financial straits – it “The grandkids are going to learn some someone pushing their way through the reminds us that we don’t get around these details about what life was like at a certain crowd.” dark times, we have to go through them. It historical period and how grandparents dealt Frachey honed his idea through makes for a very good story.” with these changes. They’ll come away with CO.STARTERS, a business incubation course Producing a legacy video begins with a a stronger sense of identity, with pride. This is offered by Innovate Springfield, which conversation on how to approach making an important part of being in this family, the Frachey describes as “a really excellent it. Sometimes the client may have a firm same values and determination.” program” in which would-be entrepreneurs idea of what stories they want to share, Frachey feels not only his clients’ lives share their business ideas to see if they and other times they may need assistance are enriched by this experience, but his own have merit. After completing the 10-week in figuring it out, especially if the video life as well. “I don’t like to say I’m ‘taking’ a course, Frachey purchased the equipment is a gift from children or grandchildren. video. I use the word ‘receiving,’ followed by he needed and began to offer his services Frachey states the focus is usually on some ‘cherishing’ – to receive a story and offer it to through Legacy Weavers Video. combination of chronology in discussing others. It’s a way to celebrate even the terrible “I see value in a regular person’s story,” key moments – marriage, kids, military things, and the good things that come out of said Frachey. The stories need not be of service – interspersed with family pictures, that. It’s just astounding the blessed ordinary an extraordinary event, but simply the sometimes video clips and original music. moments of life, and together they make a rich details of a life thoroughly lived. “How “There are lots of possibilities,” said Frachey. nice story.” SBJ did people relate? How did they meet? “It’s an open canvas. I don’t tell anyone what What were their favorite foods? How did to say; I just guide them.” In addition to family Carey Smith loves stories, and prizes the ones they spend time with their family? I love stories, some clients offer words of advice or she recorded from her grandfather, also a prompting people, and pretty soon they encouragement for their loved ones while storyteller. are revealing the golden nuggets that are Page 20 • October 2021 • Springfield Business Journal
Springfield Business Journal • October 2021 • Page 21
HOME HEALTH CARE Sources: The individual agencies. DND - did not disclose Listed in alphabetical order. NAME NUMBER OF STREET ADDRESS PHONE AGENCY FULL TIME YEAR CITY/ST/ ZIP WEBSITE/EMAIL MANAGER EMPLOYEES PRIMARY SERVICES OFFERED EST’D Advanced Healthcare Services, LLC 217-726-6956 Juanita Jones Skilled nursing, physical therapy, occupational therapy, speech 3900 Pintail Drive 47 language pathology, medical social work. 2007 ahsllc.org RN, WCC Springfield, IL 62711 Alterna-Care Home Health System 217-679-2631 Skilled nursing, physical, occupational and speech therapy, home Kathleen Sgro 319 E. Madison St., Suite 2C alterna-care.com 40 health aide, medical social worker, palliative care, non-medical 1990 DNP, MBA, RN in-home care, adult day care and assisted living. Springfield, IL 62701 kasgro@alterna-care.com Anchor Home Health Care 800-853-5292 Pediatric, adult and senior private duty nursing, aide and personal 1999 Wabash Ave. anchorhomehealthcare.com Beth Albert DND care attendant services. 1999 Springfield, IL 62704 beth@anchorhomehealthcare.com Apria Healthcare 217-789-0461 Home health care equipment, respiratory equipment, wound care, 775 E. Linton Ave. Ron Bond 9 ventricular nutrition. DND apria.com Springfield, IL 62703 BrightStar Care of Springfield, Decatur 217-318-3396 and Bloomington brightstarcare.com/springfield-decatur L. Christopher Miller 40 Home care, medical staffing, IV infusion, wound care. 2015 801 S. MacArthur Blvd. julie.miller@brightstarcare.com Springfield, IL 62701 CareLink Home Care 877-884-8480 Cara Reynolds Private-duty home care for aging in place, recovery and respite, and 1999 Wabash Ave., Suite 202 4 2015 carelinkhomeservices.com home care director in-home memory care with Pathway Memory Support. Springfield, IL 62704 Comfort Keepers #526 217-744-2226 Julie Carnegie Reams 975 S. Durkin Drive, Suite 101 4 Non-medical, in-home care on a 24/7 basis. 2003 comfortkeepers.com Springfield, IL 62704 Encompass Home Health of Illinois 217-542-7138 Rachel Deilkes 2970 Baker Drive 26 Skilled nursing, physical, occupational and speech therapy. 1984 encompasshealth.com RN/branch director Springfield, IL 62703 Help at Home, LLC 217-753-0211 1873 Sangamon Ave. Dana Platt 600 Housekeeping, laundry, shopping, meal preparation, personal care. 1975 helpathome.com Springfield, IL 62702 Home Instead 217-245-9192 Jerry Best Non-medical in-home care including companionship, meal 1440 W. Walnut St., Suite A6 8 preparation, personal care, Alzheimer’s care and more. 2004 homeinstead.com/545 owner Jacksonville, IL 62650 Home Instead Personalized in-home caregiving services including 217-547-1300 Rob First 2040 W. Iles Ave., Suite A 100 companionship, meal preparation, personal care, Alzhiemer’s care 2011 homeinstead.com/762 Amy Best and more. Springfield, IL 62704 Memorial Home Services Home Health 217-788-4663 Skilled nursing, physical, occupational and speech therapy, home Christina King 701 N. First St. 800-582-8667 60 health aide. 1988 director Springfield, IL 62781 www.memorialhomeservices.com Safe Haven Hospice 855-879-4096 Raianne Hodges-Melton 1999 Wabash Ave., Suite 202 10 Hospice care. 2015 safe-havenhospice.org interim executive director Springfield, IL 62704 SYNERGY HomeCare of Central Illinois 217-303-8555 Taylor Stevens Personalized care plans, companionship care, assistance with 3259 W. Iles Ave. synergyhomecare.com 4 personal care. Available 24 hours a day, 7 days a week. 2013 client care manager Springfield, IL 62711 taylorspada@synergyhomecare.com Visiting Angels Personal in-home care including hygiene, meal preparation, 217-568-6308 Rod A. Lane 2731 MacArthur Blvd., Suite 201 85 medication reminders, housekeeping, errands, companionship and 2017 visitingangels.com owner/director memory care. No minimum hour requirement. Springfield, IL 62704 Page 22 • October 2021 • Springfield Business Journal
Springfield Business Journal • October 2021 • Page 23
SBJ SPECIAL SECTION State mandates vaccines for health care workers Some Springfield senior living facilities already on track By Karen Ackerman Witter All health care workers and school personnel Communities, 2005 W. Lawrence Ave., is a including free on-site vaccination clinics. Staff in Illinois are now required to be vaccinated privately-owned, nonprofit facility. There are with an approved medical exemption will against COVID-19, or undergo weekly approximately 50 staff, and vaccinations have still follow all the same protocols for masking, testing, following an executive order issued been required for all existing staff and new shields and social distancing and will also be by Governor JB Pritzker on Aug. 26. The hires since June, unless there is proof of a required to be tested at least weekly. deadline to receive the first vaccine was Sept. medical exemption. Amy Rasing, director of Lewis Memorial Christian Village, 3400 19. This is more expansive than the Biden development, said there has been no negative W. Washington, and River Birch Living, 4012 administration’s earlier directive requiring reaction to the mandate. She said they have Cockrell Lane, are both operated by Christian all nursing homes that receive Medicare or a small, dedicated staff, and many have been Horizons, a faith-based nonprofit that operates Medicaid funds to require vaccinations for all there for a long time. senior living centers in Illinois and surrounding staff.“ Many other senior living centers in states. Jennifer Knecht, chief of sales and “In February, two of the largest nursing Springfield are part of larger organizations. marketing for Christian Horizons, said the home trade groups, the American Health Concordia Village, 4101 W. Iles, is a senior living company took a proactive stance last April to Care Association and LeadingAge, set a require all staff to be vaccinated by Nov. 15. target to get 75% of nursing home workers She said the senior living centers serve the in every facility nationwide vaccinated by the most vulnerable populations, and the first end of June as part of their #GetVaccinated priority is the health and safety of residents, campaign,” said Lori Hendren, associate state staff and guests. According to Knecht, there director for AARP Illinois. “Tragically, only 26.3% was some resistance early on, which varied by of Illinois nursing homes have achieved the location, but she said in service to their mission 75% staff vaccination benchmark. In contrast, of caring for the most vulnerable, it is their the nursing home residents they care for are responsibility to keep people safe. Christian vaccinated at a rate of 84.8%,” she explained. Horizons is sticking with the Nov. 15 deadline, AARP Illinois has been a strong advocate while continuing to encourage employees for requiring nursing homes to vaccinate to get vaccinated as soon as possible and staff, residents and visitors in order to protect implementing weekly testing for any employee the state’s most vulnerable residents, and not yet fully vaccinated. strongly supports the governor’s recent order. The Centers for Medicare and Medicaid When the vaccine first became available, Services tracks COVID-19 nursing home data, AARP Illinois made a concerted effort to help including numbers of cases, deaths and educate and inform its members through vaccination rates. Data is available for each state town halls, newsletters, partnering with other and individual nursing homes. Data available organizations, working with elected officials as of Aug. 22 indicated just over 86% of nursing and encouraging people to talk to medical home residents in Illinois were fully vaccinated, professionals. in contrast to 62% of staff. Twenty-nine states A number of Springfield-area senior living community operated by Lutheran Senior had higher staff vaccination rates than Illinois. facilities directed all staff to be vaccinated even Services (LSS), based in St. Louis, with multiple However, this data only includes nursing homes prior to the governor’s executive order and are facilities in Illinois and Missouri. Currently, over certified by Medicare or Medicaid. currently in varying stages of implementation. 90% of Concordia Village’s nearly 250 staff in For information, visit: https://data.cms. St. Joseph’s Home in Springfield, 3306 S. Springfield are vaccinated, or in the process of gov/covid-19/covid-19-nursing-home-data. Sixth St., is a privately-owned facility that being fully vaccinated, according to Maryanne COVID-19 data is also available through the provides multiple levels of care for seniors. Wallace, executive director of marketing Illinois Department of Public Health https:// Administrator Anna Johnson said 100% of and communications for LSS. Three percent www.dph.illinois.gov/covid19/long-term-care- their 44 residents and 85 staff members are have an approved medical exemption. LSS data-covid19. The data may not be identical on vaccinated, which has been a requirement informed staff of the vaccination requirement these two sites, due to differences in definitions since the early stages of the vaccine being in June, with a deadline for all staff to be in reporting, timing and variations in reporting available. Johnson said this was not difficult to vaccinated by Sept. 1. Although there was requirements. SBJ implement. It was handled “matter-of-factly,” pushback from some employees within the and everyone wanted to keep their jobs. “It’s overall organization, “It was the right thing to Karen Ackerman Witter is a frequent contributor about time that everyone else caught up,” do,” said Wallace. She said they have made it a to Springfield Business Journal and Illinois said Johnson.The Illinois Presbyterian Home priority to provide information and resources, Times. Page 24 • October 2021 • Springfield Business Journal
Springfield Business Journal • October 2021 • Page 25
RETIREMENT AND CARE COMMUNITIES Sources: The individual facilities. DND - did not disclose Ranked by total number of beds. NAME NUMBER OF STREET ADDRESS PHONE TOTAL SERVICES FACILITY FULL TIME YEAR CITY/ST/ ZIP WEBSITE/EMAIL BEDS OFFERED MANAGER EMPLOYEES AMENITIES EST’D Concordia Village, Independent 217-793-9429 1 and assisted Chapel, movie theatre, restaurant-style dining, private dining Senior Living Community Jacque Bogner LSSLiving.org 316 233 rooms, outdoor dining courtyard, market, wellness clinic, fitness 1995 4101 W. Iles Ave. living, skilled beds executive director room, indoor pool, game room, juice bar, art studio. concordiavillage@lssliving.org Springfield, IL 62711 and memory care Independent and Short-term rehab, physical, occupational, speech, aquatic therapies. Lewis Memorial Christian Village 217-787-9600 2 Maintenance-free living set on 19 acres. Three beauty salons, assisted living, Christine Hopson 3400 W. Washington St. lewismemorialchristainvillage.org 233 240 community Wi-Fi, tree-lined walking paths, pet friendly, wellness 1974 skilled nursing executive director center with therapeutic pool, wide array of activities and events, Springfield, IL 62711 chopson@chliving.org care staff chaplain, church services and Bible studies. Controlled building access, elevators, community spaces, salon, Serenity Manor at Springfield 3 fitness center, unit and community space upgrades, interior mail 217-698-9600 Independent 2801 Montaluma 160 Vicki Chamblin 4 rooms, covered parking available, pet friendly, on-site laundry, 1998 serenityspringfield.com living library. Shopping, dining and other small businesses and medical Springfield, IL 62704 facilities are nearby. Short-term rehab, physical, occupational, speech and respiratory Heritage Health of Springfield 4 therapy seven days a week. A preferred provider, partners with 217-789-0930 900 N. Rutledge St. 153 Skilled beds To be appointed 160 Memorial Health Systems and has a VA contract. Also available 1982 heritageofcare.com/springfield are transportation services, Wi-Fi, cable TV and it is a pet-friendly Springfield, IL 62702 facility. Nurses 10 hours per day, CNAs available 24 hours, assistance with Springfield Supportive Living 217-522-8843 5 medications, bathing, laundry and housekeeping, three meals Supportive 2034 E. Clear Lake Ave. springfieldsupportiveliving.com 135 Shawn Braley 33 daily plus snacks, fenced outdoor patio with walking path, daily 2005 living activities, weekly trips, all utilities included except phone, free Springfield, IL 62703 jenniferh@springfieldslf.com Wi-Fi and Dish Network. Hickory Glen Restaurant-style dining, Sunday brunch, transportation, house- 217-793-0431 6 1700 W. Washington St. Springfield, IL 62702 hickoryglenseniorliving.com manager@hickoryglenseniorliving.com 129 Independent living Jeremy Harbin 11 keeping, activities, social events, full-time lifestyle coordinator, cinema, library, lounge, gym, hair salon, store, pets welcome, utilities and basic cable included. 1986 Montvale Estates Transportation, housekeeping, chef-prepared meals, 24/7 217-546-5577 7 2601 Montvale Drive Springfield, IL 62704 holidayseniorliving.com rebecca.siltman@holidayseniorliving.com 121 Independent living Rebecca Siltman 30 emergency response services, pets welcome, salon, social activities, utilities included, some Wi-Fi, excercise room, billiards, weekly trips. DND Seasons Active Senior Living Ruth Engleman 8 3511 & 3201 Conifer Drive Springfield, IL 62711 217-698-5780 120 Independent living Sally Patrone Debbie Deopere 8 Garages and covered parking, covered patios, library, exercise rooms, private party room, walking paths, fishing lake. DND Aperion Care – Capitol 217-525-1880 9 555 W. Carpenter St. Springfield, IL 62702 aperioncare.com jliddell@aperioncare.com 115 Skilled beds Jackie Liddell executive director 150 On-site therapy staff, Wi-Fi, transportation, beauty salon, day room, library, business center, private rooms, refrigerators. 2018 The Villas Senior Care Community – 24-hour nursing, transportation to medical appointments, 10 Sheltered Care 100 Stardust Drive Sherman, IL 62684 217-744-9891 113 Sheltered care Russel Bagdanovich 69 physical, occupational and speech therapy on site, Wi-Fi, computer access, library, cat friendly, private suites, beauty/barber salon, respite care, bistro and chapel with weekly Mass. 1981 Aperion Care 10 1021 N. Church St. Jacksonville, IL 62650 217-245-4174 aperioncare.com 113 Skilled beds Greg Sandidge 86 Private suites, hospice care, respite, IV therapy, Wi-Fi. 2015 217-529-4586 Three meals a day, weekly housekeeping, bus service five days Brenden Gardens 11 900 Southwind Road Springfield, IL 62703 brendengardensretirement.com Jbalota@5ssl.com 112 Independent living John Balota 18 each week, 100% maintenance service, year-round activities, 24- hour coffee café, laundry service, bed linens provided, six laundry rooms and two elevators. 2006 The Villas Senior Care Community – Accessible van and bus for outings, courtyard with walking paths 12 Short Term Rehab & Skilled Nursing 100 Marian Parkway Sherman, IL 62684 217-744-2299 VillasSeniorCare.com 109 Skilled beds Sharon Reynolds 78 and gazebo, therapy gym, Wi-Fi, Jacuzzi tubs, daily activities, aviar- ies, café, private and semi-private accommodations, salon, therapy wing, therapy gym and short-term rehab. 1987 Private and semi-private rooms, restaurant-style dining, beauty Regency Nursing Care Residence 13 salon services, activities, transportation, Wi-Fi, cable TV, laundry 2120 W. Washington St. 217-793-4880 99 Skilled beds Shana Lister 90 service and private party rooms. Long-term and respite care and 1991 Springfield, IL 62702 short-term rehab including physical, occupational and speech therapy. Illinois Presbyterian Home Scenic, park-like campus, open to all faiths, month-to-month rent. Communities - Fair Hills Residence, 217-546-5622 Assisted living - spacious private rooms with walk-in showers, 24/7 14 Cottages & Apartments 2005 W. Lawrence Ave. iphcommunities.org amyrasing@iphcommunities.org 88 Independent and assisted living Maryann Walker 45 nursing assistance, laundry, housekeeping, meals, plus social and spiritual activities. Independent living - apartments or cottages with senior-friendly accessibility, all appliances, light housekeep- 1954 Springfield, IL 62704 ing, utilities and more. Cedarhurst of Jacksonville 217-245-2996 15 2225 W. Morton Ave. Jacksonville, IL 62650 cedarhurstliving.com vtempleton@cedarhurstliving.com 86 Assisted living, memory care Victoria Templeton 54 Therapy, movie theater, lake with fishing, restaurant-style dining, person-centered dementia care, secured care, therapy gym. 2016 Page 26 • October 2021 • Springfield Business Journal
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