BROKEN HILL LONG TERM WATER SUPPLY PROJECT - Social impact assessment Prepared for Public Works Advisory

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BROKEN HILL LONG TERM WATER SUPPLY PROJECT - Social impact assessment Prepared for Public Works Advisory
BROKEN HILL LONG TERM WATER
SUPPLY PROJECT
Social impact assessment
Prepared for Public Works Advisory
BROKEN HILL LONG TERM WATER SUPPLY PROJECT - Social impact assessment Prepared for Public Works Advisory
Broken Hill Long Term Water Supply Project

   CONTENTS
   EXECUTIVE SUMMARY .............................................................................................. 3
   INTRODUCTION .......................................................................................................... 8
   DEFINING THE COMMUNITY OF INTEREST ............................................................. 9
   METHODOLOGY........................................................................................................ 10
   SOCIOECONOMIC PROFILE - BROKEN HILL LOCAL GOVERNMENT AREA ......... 13
   SOCIOECONOMIC PROFILE - WENTWORTH LOCAL GOVERNMENT AREA ........ 22
   COMMUNITY INTERVIEWS....................................................................................... 31
   ECONOMIC IMPACTS OF PIPELINE CONSTRUCTION ........................................... 40
   SUMMARY ................................................................................................................. 41
   CONCLUSION ............................................................................................................ 43
   RISK MITIGATION RECOMMENDATIONS ................................................................ 44

   Acknowledgement
   WRI wishes to acknowledge the assistance provided by Public Works Advisory, Broken Hill City Council and
   other project participants.

   Disclaimer
   Any representation, statement, opinion or advice, expressed or implied, in this publication is made in good faith, but on the basis that
   the Western Research Institute (WRI) or its employees are not liable (whether by reason of negligence, lack of care or otherwise) to any
   person for any damage or loss whatsoever, which has occurred or may occur in relation to that person taking (as the case may be) action
   in respect of any representation, statement or advice referred to above.

   Contact Details

   Street Address                                   Mailing Address                                  Ph: 02 6333 4000
   Level 1 126 William St                           PO Box 9374                                      Email: team@wri.org.au
   Bathurst NSW 2795                                Bathurst NSW 2795                                Website: www.wri.org.au

   Prepared for Public Works Advisory
   2 December 2016
   16 019 Broken Hill Long Term Water Supply

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Public Works Advisory

EXECUTIVE SUMMARY
Over recent years, Broken Hill has faced uncertainty over the security of its water supply. Given the limitations
of the existing water supply system in terms of water availability, quality, and ongoing operability, Water NSW
is proposing a new long term solution to Broken Hill’s water supply issues.

The Broken Hill Long Term Water Supply business case was approved in June 2016 to develop new water supply
infrastructure to secure the long term water supply requirements of Broken Hill and surrounding communities.
The proposed works include the sourcing of water from the Murray River near Wentworth, to be pumped via a
270 km pipeline to Broken Hill’s existing Water Treatment facility and Stephens Creek reservoir.

Public Works Advisory engaged WRI to prepare a Social Impact Assessment for the project. The aim of the
assessment was to understand the potential social impacts of securing Broken Hill’s water supply and the
economic impact of the construction of the proposed development. WRI undertook 15 interviews with key
stakeholder organisations and individuals to gauge the social impact of securing Broken Hill’s water supply. In
addition, economic impact modelling was undertaken to assess the impact of the pipeline construction in the
Broken Hill and Wentworth LGAs.

The overwhelming feedback from the community engagement was that the community expects strong positive
impacts for the community from securing the town water supply in Broken Hill. Issues experienced in recent
years brought on by the lack of water security and poor water quality were seen as having a range of negative
social, health, land use, employment and economic impacts. Resolving these issues by delivering a secure
supply of water was seen as having many positive impacts.

The key impacts arising from securing Broken Hill’s water supply included:

Positive Impacts

Foundational Need
The community expressed the obvious and powerful message that water is a fundamental need of human
occupation. A secure town water supply is perhaps even more of a necessity in an arid region, without nearby
natural water sources.

Social Impacts
Positive social impacts were expected from securing Broken Hill’s water supply through mitigating community
friction over water issues and providing for greater social cohesion. Recent water restrictions were felt to have
had negative social impacts, as community members have been forced to deal with the issue of scarcity and
tightening water management rules. This has raised the level of social friction and led to heightened levels of
negative media and social media, with some community members feeling under surveillance over water
restrictions, and reports of communities turning on each other and ‘dobbing in’ individuals who are not abiding
by water restrictions. It was also highlighted that access to secure water had the ability to create a more
cohesive community, by allowing for common recreational activities, such as swimming and relaxing in
recreational water spaces, and allowing for sporting and other community events utilising green spaces.

A clear message received throughout community interviews was that resolving water security and quality
issues would increase general wellbeing in a myriad of smaller, almost hidden, ways. Many people are no
longer drinking tap water because they thought it tasted like ‘dirt’. One interviewee’s wife was unable to keep
certain kinds of fish as the tap water was too saline. Certain sports teams were unable to play a football match
on their home ground as it was closed due to water restrictions. One individual felt enough social pressure over
watering his lawn that he was moved to put signs up to say that he was using tank water. Others were moved
to vent their concerns over water in public forums and social media. Small household appliances, including air
conditioners and irons, across the region were wearing out prematurely due to mineral build up or corrosion.

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Broken Hill Long Term Water Supply Project

   Some home owners fretted about filling their pool, whilst others were concerned over getting ‘dobbed in’ by
   their neighbours if they transgressed water restrictions.

   All of this feedback suggests that water security and quality issues are having significant social/personal impacts
   that are difficult to quantify. Many of these have no monetary value and may be experienced as stress,
   discontent or come at a financial cost. It is clear from this feedback that greater water security and quality
   would make a very real impact on the quality of life for Broken Hill residence in many small ways.

   Health Impacts
   A more secure water supply has potential impacts on health and health administration in the region. Broken
   Hill is dealing with environmental and legacy industrial issues that have resulted in heightened blood lead levels
   for a significant portion of the population. These issues are the focus of the Broken Hill Environmental Lead
   Program. Creating green spaces and hosing down household/outside areas is an important part of the blood
   lead level mitigation strategy to contain child blood lead levels. Other health impacts were linked to low water
   security and poor water quality, including mental health issues and skin problems.

   Furthermore, these issues have had real and potential impacts on the administration of public health in the
   region. For example, water issues have increased operational costs for the Far West Local Health Service, who
   had to install a reverse osmosis water treatment plant to combat water quality issues. The potential impact of
   water issues leading to a smaller population also threatens the ongoing operations of the Local Health Service,
   which is dependent on a minimum population for their operations to be economic. If the population was to fall
   below the 15,000 threshold, it is likely that these services would be amalgamated into another region, or
   ceased altogether.

   General Land Use and Amenity
   The proposed pipeline was also seen as having positive impacts on a number of general land use and amenity
   issues. The principal impact of securing the Broken Hill water supply is that it will assist to regenerate green
   spaces, allowing for greater amenity with private gardens and public spaces such as sports fields, public parks
   and road sides to be watered and looking green and well kept. A further issue related to the ability of
   households to fill pools, which can assist in providing recreation and alleviating the hot and arid weather.
   Mitigating these issues was seen as an important way to increase the amenity of living in an arid climate, with
   positive impacts on wellbeing.

   Economic Impacts
   The economy was also seen as a very significant beneficiary of securing the local water supply. Again,
   interviews highlighted that access to water is a foundational need for businesses. Water is required for their
   operations and more widely, water is necessary to sustain the populations that these businesses serve. The
   impact of water supply on local business was summed up by one interviewee, saying that “It’s simple, you need
   to be able to turn the tap on and get water”.

   It was also found that businesses are impacted by water quality. Business infrastructure has been deteriorating
   at a faster rate due to corrosion and mineral build-up, leading to higher business costs. Similarly, other business
   costs have been rising, with one anecdote from an accommodation provider that they are spending significantly
   more on cleaner’s wages and cleaning products to manage water based mineral build up on bathroom services.

   In addition to higher costs, tourism businesses have experienced lower levels of revenue due to water security
   and quality issues, owing to significant coverage of negative water issues in the media and on social media. It
   was felt that this coverage has prevented visitors from coming to the region.

   An interview with staff from the Broken Hill Visitor Information Centre highlighted that they had fielded in
   excess of 130 calls from concerned travellers, who wanted to know if there was sufficient water in Broken Hill
   for them to visit and if they needed to bring water with them. Whilst some of these concerns were ameliorated
   over the phone, it was believed that a significant number of potential visitors did not call and chose not to
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Public Works Advisory

come, with impacts on the tourism revenues being generated in the region. For some tourism businesses, there
has been a more direct impact of water issues, with the local golf course suffering declining patronage and
revenues due to water issues impacting on the quality and availability of their greens and fairways.

Employment
The impact of water issues on businesses also has a direct link to employment in Broken Hill. The extent to
which water security and quality issues impact on businesses is reflected in employment. Anecdotal evidence
found that the mining and health sectors are heavily dependent on having access to water and that these
industries employ in excess of 1,500 people in Broken Hill, directly and indirectly. Securing the local water
supply will assist these industries to remain major employers and contributors to employment in the region.

Negative Impacts

Managing the Menindee Lakes
Throughout the engagement process, the strong and consistent negative theme arising from stakeholders was
the sense that, by securing the town water supply by the proposed method, authorities would then manage the
Menindee Lakes in a way which was seen to be detrimental to the local population and economy. Whilst this
issue may be considered out of scope of this project, locals viewed the management of water in a more holistic
fashion and had strong views on water politics.

Principally, it was assumed that the town water supply from the lakes would be cut and that the water in the
lakes would be used elsewhere in the state, leaving the town with no recreational water body. This outcome
was viewed very negatively by the community given the importance of the lakes for the community in terms of
recreational and social outcomes, and it would harm the local economy, given that the lakes form a significant
part of the local recreational economy.

Water Price
A further concern raised in a limited number of interviews related to the potential price of water once the
pipeline has been built. The question was asked “What happens if people can’t afford to use it?”

Economic Impacts
An estimated $71.6 million dollars will be spent on the construction of the proposed pipeline in the Broken Hill
and Wentworth LGAs to ensure the regions long term water supply. Given that the pipeline project is at
planning stage, detailed information on precisely where the project expenditures will be made is unavailable.
On this basis, expenditure has been modelled on the assumption (based on consultation with Public Works
Advisory) that it has occurred evenly between the two LGAs. Information on the economic impacts of
construction is provided at the combined level and at the individual LGA level below.

Combined Economic Impacts - Broken Hill and Wentworth LGAs
An estimated $71.6 million will be spent in the construction of the proposed pipeline in the Broken Hill and
Wentworth LGAs. The economic impact of this expenditure is estimated below.

Broken Hill and Wentworth LGAs               Output        Value Added            Income            Employment
                                                $m                 $m                 $m               FTE jobs
Initial Impact                                 34.91               11.56             6.31                       88

Flow-on effects                                40.65               15.50             6.60                       96

Total Impact                                   75.55              27.05             12.91                      185
Note: Totals may not sum due to rounding.

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Broken Hill Long Term Water Supply Project

   Broken Hill LGA Economic Impacts
   An estimated $35.8 million will be spent in the construction of the proposed pipeline in the Broken Hill LGA.
   The economic impact of this expenditure is estimated below.

   Broken Hill LGA                                Output        Value Added             Income            Employment
   Construction Impacts                              $m                 $m                  $m               FTE jobs
   Initial Impact                                   18.83                6.24              3.62                      47

   Flow-on effects                                  22.40                9.28              4.20                      55

   Total Impact                                     41.23               15.52              7.82                     102
   Note: Totals may not sum due to rounding.

   Wentworth LGA Economic Impacts
   An estimated $35.8 million will be spent in the construction of the proposed pipeline in the Wentworth LGA.
   The economic impact of this expenditure is estimated below.

   Wentworth LGA                                  Output        Value Added             Income            Employment
   Construction Impacts                              $m                 $m                  $m               FTE jobs
   Initial Impact                                   16.08                5.32              2.69                      41

   Flow-on effects                                  18.25                6.22              2.41                      42

   Total Impact                                     34.33               11.54              5.09                      83
   Note: Totals may not sum due to rounding.

   Conclusion
   Broken Hill is a vibrant town with a unique history, set in remote NSW. The region has an arid climate and is
   dependent on a secure external water supply. The region, along with many other remote and regional
   communities, has experienced a long term declining population, and a range of poorer economic and social
   outcomes. The region must also contend with natural and legacy issues relating to high blood lead levels.

   Over recent years, the region has experienced severe water shortages and water quality issues. The proposed
   long term water supply project seeks to manage these issues for the benefit of the local community. Securing
   the region’s water supply will likely assist the Broken Hill region better manage the difficulties of its climate and
   remoteness and unique socioeconomic issues and is viewed as having many positive social and economic
   impacts.

   Negative issues arising from the community related to managing the Menindee Lakes and the potential cost of
   the water. Whilst the management of the Menindee Lakes is considered a separate issue from this project, the
   cost issue remains a legitimate concern of the project. If this issue can be managed, it is likely that the Broken
   Hill long term Water Supply Project will have a strong positive social impact on the region.

   In addition to this, it expected that the construction of the pipeline will have significant positive economic
   impacts on the economies of the Broken Hill and Wentworth LGAs. Based on a number of assumptions, it has
   been estimated that the region will benefit by an additional $75.5 million in output, $15.5 million in value
   added, 12.9 million in household income and 185 FTE jobs during construction.

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Public Works Advisory

Risk Mitigation Recommendations

Managing Water Price
The most substantive issue raised in the community engagement activities for this project related to the
potential price of water to be delivered to the community through the proposed pipeline. A high cost of water
raises the costs of all residential and commercial users of water to undertake basic activities. This has the
potential to have higher order impacts on the poorer parts of the Broken Hill community and businesses highly
dependent on water. Managing pricing issues would assist to mitigate the potential risk of creating further
hardship for these sectors of the community.

Management of the Menindee Lakes
Whilst the management of the Menindee Lakes may be considered out of scope of this project, better
communication of water access, infrastructure and management of the lakes would provide certainty to the
community and could allay many fears held by the community over their future. Community stakeholders view
the management of water from a holistic perspective and are suspicious that securing Broken Hill’s water
supply via the proposed pipeline will result in the Menindee Lakes being managed to the detriment of the local
community.

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Broken Hill Long Term Water Supply Project

   INTRODUCTION
   Over recent years, Broken Hill has faced uncertainty over the security of its water supply. Given the limitations
   of the existing water supply system in terms of water availability, quality, and ongoing operability, Water NSW is
   proposing to provide a new long term solution to Broken Hill’s water supply issues.

   The Broken Hill Long Term Water Supply business case was approved in June 2016 to develop new water supply
   infrastructure to secure the long term water supply requirements of Broken Hill and surrounding communities.
   The works include the sourcing of water from the Murray River near Wentworth and pumping via a 270 km
   pipeline to Broken Hill’s existing Water Treatment facility and Stephens Creek reservoir.

   Public Works Advisory engaged WRI to prepare a Social Impact Assessment of the project. The aim of the
   assessment was to understand the potential social impacts of securing Broken Hill’s water supply and the
   economic impact of the construction of the proposed development. Project documentation requested that the
   social impact assessment covered the following issues:

       •   Providing a comprehensive description of the communities likely to be affected by the proposed
           pipeline and water supply works along the total project length including the residents of Broken Hill,
           Wentworth and the surrounding region;

       •   Providing an assessment of how the proposed development will interact with and impact upon the local
           community during construction and operational phases. This should address the following issues:
               o Temporary increase in population due to construction workforce.
               o Community health and including suppression of lead dust and improved water quality.
               o Local employment and participation, including Aboriginal employment.
               o Tourism both during and post construction.
               o General land use and amenity issues (eg. noise, traffic, access etc).
               o Water security post-construction, including decreased frequency and severity of water
                   restrictions, and resulting health impacts (including consideration of dust, lead etc).

       •   Determining means of mitigating any adverse impacts.

   WRI undertook a number of research activities to understand the social and economic impacts of the proposed
   pipeline, including an economic profile of the two Local Government Areas (LGAs) covering the region
   (Wentworth and Broken Hill), in depth interviews with residents impacted by the proposed pipeline and an
   economic impact analysis of the construction of the pipeline.

   This report delivers the findings of these research activities and assesses the social impacts of the proposed
   pipeline and provides recommendations to mitigate risks identified in the engagement process.

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Public Works Advisory

DEFINING THE COMMUNITY OF INTEREST
The proposed pipeline will deliver water from the Murray River to the Broken Hill town water supply
infrastructure, over a distance of 270km. The pipeline starts near Wentworth on the Murray River, following the
Silver City Highway to Broken Hill and will finish near the Block 10 Reservoirs on Gaffrey Street. The associated
infrastructure will include an underground pipeline, five pumping stations (one on the Murray River, three
enroute to Broken Hill and one pumping station at Stephen’s creek), a water conditioning plant near
Wentworth, power supply and associated infrastructure.

Whilst this infrastructure will stretch over the Wentworth and Broken Hill LGAs, it is expected that there will be
little impact felt in the Wentworth area. The water infrastructure in this area is expected to have very limited
impact in terms of visibility, noise and other impacts. Furthermore, the impact of securing water supply for
Broken Hill will not be experienced in Wentworth.

Given that the project will secure the water supply of all residents who access the Broken Hill town water
supply, the community of interest can be defined as all Broken Hill residents who access the town water supply.
WRI developed a list of stakeholders from this community of interest to provide their views as part of the social
impact assessment. Individuals and organisations invited to participate covered a range of public and private
positions in health, education, local government, private industry, landholder, Aboriginal elder and regional
development roles.

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Broken Hill Long Term Water Supply Project

   METHODOLOGY
   To develop an assessment of the social impact of the pipeline project, WRI has undertaken a range of
   assessment activities. These include:

   Socioeconomic profile
   WRI developed a socioeconomic profile of the Broken Hill and Wentworth Local Government Areas (LGAs). This
   profile provides a baseline understanding of the communities potentially impacted by the proposed pipeline
   and informed the development and understanding of the stakeholder interviews.

   The profile utilised the most recent regional data available from a range of national and state administered data
   sources. These sources include:

        •       Input-Output tables for the Broken Hill and Wentworth LGAs.
        •       Australian Bureau of Statistics (ABS) Census of Population and Housing 2006 and 2011.
        •       ABS Census 2006 and 2011 Quick Stats.
        •       ABS release No. 8165.0 - Counts of Australian Business June 2015.
        •       ABS release No. 3218.0 - Regional Population Growth, Australia.
        •       Australian Government, Department of Employment, Small Area Labour Market (SALM) data.
        •       New South Wales Government, Family and Community Services, Housing Rent and Sales Reports.
        •       New South Wales Government, Department of Planning and Environment, New South Wales State
                and Local Government Area Population and Household Projections, and Implied Dwelling
                Requirements, 2016.
        •       Tourism Research Australia, Local Government Area Profiles, Broken Hill, 2014.
        •       Crime Stats

   Note: some data points provide a comparison with the ‘Rest of NSW’. This region is a standard ABS term
   referring to non-metropolitan NSW.

   Community Interviews
   WRI staff travelled to Broken Hill to undertake interviews with a range of community, business and government
   organisations to understand the social impacts of the project. In total 15 interviews were undertaken. These
   included:

        •   A landholder living outside of Broken Hill whose land is to be traversed by the proposed pipeline
        •   Maari Ma (Aboriginal health organisation) – Chief Executive Officer
        •   Far West Health Local Health Service – Chief Executive Officer
        •   Broken Hill Council – General Manager
        •   Broken Hill Golf and Country Club – General Manager
        •   Broken Hill Chamber of Commerce – Vice President
        •   Broken Hill Council – Environmental Officer
        •   Red Earth Motel – Manager
        •   Broken Hill Council – Councillor
        •   Regional Development Australia Far West – Executive Officer
        •   Broken Hill Environmental Lead Program – Project Manager
        •   Broken Hill Visitor Centre – Staff
        •   Former Mayor and local business owner
        •   Aboriginal elder and educator
        •   Central Broken Hill Football Club - President

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Public Works Advisory

Numerous other individuals and organisations were contacted but were unable to be included in stakeholder
interviews for various reasons.

An interview guideline was developed with input from Public Works Advisory personnel to address the issues
covered in the project documentation. This guideline formed the basis of conversations with Broken Hill
stakeholders. The feedback from these interviews was analysed to identify the themes, which have been
reported in this report.

Economic Impact Modelling
Economic impact modelling was undertaken on the proposed construction costs of the pipeline and associated
infrastructure. Data on the costs and labour utilised in the construction of the proposed pipeline were provided
by Public Works Advisory. Based on advice from Public Works Advisory it was assumed that ten percent of the
labour cost was local labour (50 percent from the Broken Hill LGA and 50 percent from the Wentworth LGA).

The economic impacts of construction were assessed at the regional level. Modelling was undertaken through
input-output analysis, which provides a detailed picture of the structure of an economy at a point in time, and
can be used to estimate the contribution or impact of a particular sector of the economy or an individual
organisation including flow-on or multiplier effects. The impacts are measured in terms of output, value added
(gross regional product), household income and full-time equivalent jobs. All impacts are expressed in either
dollar terms or full-time equivalent employment terms.

Geographical Scope
The proposed construction of the pipeline and its impacts were assessed at the regional LGA level in the Broken
Hill and Wentworth LGAs.

Economic Impact Analysis
The Final Demand Impact Analysis approach was used to model construction expenditure for the Broken Hill
Long term water supply with impacts measured at the Broken Hill and Wentworth LGA economies. The final
demand impact analysis calculates the impacts (measured by output, value added, household income and
employment) across all sectors in response to changes in industry final demands. Specifically, expenditure was
allocated to the relevant sectors to give the estimated impacts of this expenditure including both initial and
flow-on effects. When modelling using final demand only local intermediate sector expenditure is modelled.
Therefore, taxes and imports are not modelled using the final demand process.

Reporting

The economic impact of construction on Broken Hill’s long term water supply has been reported as:
    •   Initial impacts: defined as the value of the immediate changes in the respective region as a result of
        the Broken Hill Long term water supply construction; and
    •   Flow-on impacts: defined as the value of changes in the economy in the course of an additional round
        of spending after the initial impact occurred.
The impact of construction expenditure on each of the Local Government Areas was estimated in terms of:

    •   Output, which is the value of goods and services that are produced within an establishment that
        become available for use outside that establishment, plus any goods and services produced for the
        organisation’s own final use. Output is equal to total revenue plus any internal consumption.

    •   Value added, which is equal to gross output minus intermediate inputs. Value added is equivalent to the
        contribution to gross regional product (the local equivalent of gross domestic product).
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Broken Hill Long Term Water Supply Project

        •   Household Income, which measures the benefit received by regional households from economic
            activity. It typically refers to compensation of employees but can also include income in return for other
            forms of productive activity.

        •   Employment, which refers to full-time equivalent (FTE) employment and is a measure of the total level
            of staff resources used. The FTE of a full-time staff member is equal to 1.0. The FTE of a part-time
            worker will be a fraction of this depending on the relative number of hours worked.

   All results reported are estimates based on data provided by Public Works Advisory and the adopted modelling
   methodology. Further details of the procedures used in the development of a regional Input-Output table are
   provided in Appendix 2.

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Public Works Advisory

SOCIOECONOMIC PROFILE - BROKEN HILL LOCAL GOVERNMENT AREA

Broken Hill is situated in the Far West Region of NSW, a region which encompasses the semi-arid lands of
western NSW and is known for the Barrier Ranges and the Darling River which flows through western NSW to
join the Murray River at Wentworth. Bordering Queensland and South Australia, the Far West region of NSW is
the most sparsely populated in the state, constituting 18.4 per cent of its area, but only 0.4 per cent of the
population.

The Broken Hill Complex Bioregion generally has a hot, dry climate and lies within the NSW arid zone. Key
climate variables include:

Table 1 – Broken Hill Bioregion
 Broken Hill Complex Bioregion - climate variable information
 Mean annual temperature                                                                                 17-20°C

 Minimum average monthly temperature                                                                     3.8-5.5°C

 Maximum average monthly temperature                                                                    32.1-35.8°C

 Mean annual rainfall                                                                                   137-257mm

 Minimum average monthly rainfall                                                                        6-19mm

 Maximum average monthly rainfall                                                                        16-39mm

Source: NSW Government, Office of Environment and Heritage webpage. Accessed 22 November2016

Population
Broken Hill’s population as at the 2011 Census was 18,517. The estimated resident population as at June 2015
was 18,856 and has been in a gentle decline for some time. Population projections suggest that this decline will
continue to a 2036 projected population of 16,150 and that the aged (65+) population will become
proportionately larger, from 22 percent of the population in 2016 to 31 percent of the population in 2036.

Estimated Resident Population
  25,000

  20,000

  15,000

  10,000

   5,000

        -
               2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

                                                    Broken Hill

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Broken Hill Long Term Water Supply Project

   Population Projection Broken Hill

            2036

            2031

            2026

            2021

            2016

                    0               5,000             10,000             15,000               20,000

                   0-14 years

                   15-44 years

                   45-64 years

                   65+ years

   Table 2: Age Dependency ratio as at 2011 Census
                                      Broken Hill                                  Rest of NSW

    Child (0-14)                       0.29                                            0.31
    Aged (65+)                         0.32                                            0.29
    Total                              0.61                                            0.60
   Note: The ‘Rest of NSW’ is a standard ABS term referring to non-metropolitan NSW.

   Economy

   Gross Regional Product
   The Gross Regional Product (GRP) for the Broken Hill LGA in 2014-15 is estimated at $825 million.

   Key Employment Sectors
   Key employment sectors in the region are:

        •    Health Care & Social Assistance
        •    Retail
        •    Education
        •    Other mining
        •    Hospitality
        •    Personal & Other Services
        •    Public Administration

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Public Works Advisory

Table 3: Top 20 Estimated Industry Employment and Wages 2014-15
Sector                                       Wages        Percent of            Employment       Percent of
                                                         Total Wages                               Total
                                                                                                Employment
Health Care & Social Assistance                   $79,235,590       20.7            1020             20.1
Retail                                            $27,430,060        7.2             635             12.5
Education                                         $47,953,590       12.5             505              10
Other Mining                                      $56,091,360       14.7             471              9.3
Hospitality                                       $18,619,690        4.9             421              8.3
Personal & Other Services                         $16,624,850        4.3             359              7.1
Public Administration & Safety                    $36,516,670       9.5             351              6.9
Wholesale                                         $30,665,820         8             279              5.5
Transport, Postal & Warehousing                   $11,200,680       2.9             206              4.1
Construction                                      $10,669,310       2.8             203                4
Primary Metal and Metal Product                    $5,205,580       1.4              88              1.7
Manufacturing
Administrative and Support Services                $9,677,170       2.5              87              1.7
Professional, Scientific and Technical Services    $4,116,410       1.1              69              1.4
Fabricated Metal Product Manufacturing             $8,383,210       2.2              67              1.3
Agriculture                                        $1,508,510       0.4              66              1.3
Arts & Recreation Services                         $2,528,400       0.7              43              0.8
Electricity, Gas, Water and Waste Services         $4,023,790       1.1              39              0.8
Food & Beverage Manufacture                        $1,700,390       0.4              35              0.7
Machinery & Equipment Manufacturing                $2,115,100       0.6              27              0.5
Total (including all sectors)                     $382,709,730      100             5074             100

Count of Businesses
Over the 2011 – 2015 period, the number of businesses in the Broken Hill SA2 region declined from 1,059 to
986, a decline of 73 businesses or 7 percent. Whilst there was significant growth (10) in the number of
businesses in the Health Care and Social Assistance sector, most sectors saw the number of businesses decline.
The five worst performing sectors, by the number of business declines were:

    •    Retail Trade - 21 businesses
    •    Agriculture, Forestry and Fishing - 14 businesses
    •    Transport, Postal and Warehousing - 12 businesses
    •    Administrative and Support Services - 10 businesses
    •    Education and Training and Rental, Hiring and Real Estate Services sectors - 8 businesses

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Broken Hill Long Term Water Supply Project

   Key Labour Force Data
   As at June 2016 Broken Hill had a labour force of 8,194 and an unemployment rate of 7.1 percent.

   Labour Force

    8800

    8600

    8400

    8200

    8000

    7800

    7600

    7400

    7200

    7000

    6800
        Dec-10    Jul-11   Feb-12 Sep-12 Apr-13 Nov-13 Jun-14    Jan-15 Aug-15 Mar-16

   Unemployment Rate

   10.0%

    9.0%

    8.0%

    7.0%

    6.0%

    5.0%

    4.0%

    3.0%

    2.0%

    1.0%

    0.0%
        Dec-10     Sep-11      Jun-12   Mar-13   Dec-13     Sep-14    Jun-15    Mar-16

   16
Public Works Advisory

People

Average Income by Occupation
In 2011, the top earning occupations in the Broken Hill LGA were Machinery Operators & Drivers and
Professionals.

Table 4: Income by Occupation
Occupation                                                        2006            2011       % Change
Managers                                                          $47,953         $57,782    20%
Professionals                                                     $55,677         $64,169    15%
Technicians and Trades Workers                                    $41,468         $52,668    27%
Community and Personal Service Workers                            $32,961         $40,121    22%
Clerical and Administrative Workers                               $34,958         $43,448    24%
Sales Workers                                                     $20,006         $24,586    23%
Machinery Operators & Drivers                                     $52,591         $64,980    24%
Labourers                                                         $23,415         $27,760    19%
Source: ABS data.

Highest Year of School Completed
As at the 2011 Census, the highest year of school education completed amongst residents of the Broken Hill LGA
was most commonly:

     •    Year 10 or equivalent (28%)
     •    Year 12 or equivalent (17%)
     •    Not stated or not applicable (29%)

Highest Year of School Completed

           Year 12 or equivalent

           Year 11 or equivalent

           Year 10 or equivalent

             Year 9 or equivalent

                    Year 8 or below

             Did not go to school

                        Not stated

                     Not applicable

                                      0%     5%          10%     15%        20%     25%     30%

                                           Broken Hill     Rest of NSW

                                                                                                           17
Broken Hill Long Term Water Supply Project

   Post School Qualifications
   As at the 2011 Census, the most commonly completed, highest post-school qualifications were:

        •   Certificate III or IV (14%)
        •   Bachelor Degree (4%)
        •   The level of completion of Certificate III or IV is equivalent to that reported for the Rest of NSW (15%),
            but lower for Bachelor Degrees and Diplomas.

                                      Not applicable
                    Level of education not stated
        Level of education inadequately described
                                     Certificate I & II
                                 Certificate III & IV
                             Certificate Level, nfd
                                       Adv. Dip / Dip
                                     Bachelor Degree
                             Grad Dip / Grad Cert
                            Postgraduate Degree

                                                          0%         20%     40%     60%     80%

                                          Broken Hill          Rest of NSW

   Median Incomes

   Median Weekly Household Income 2011

                   Broken Hill

                 Rest of NSW

                         NSW

                                 0                500               1000      1500
                                         2011     2006

   18
Public Works Advisory

Median Weekly Personal Income

                     Broken Hill

                   Rest of NSW

                           NSW

                                   0               200              400               600
                                           2011     2006

Housing

Housing Affordability
The affordability of housing was examined using a ratio of median house prices divided by median taxable
income, and median weekly rents as a percentage of average weekly taxable income. 1
    • Median weekly rents in Broken Hill in 2011 were more affordable compared to the Rest of NSW.
        However, rental affordability has deteriorated marginally in the region since 2006.
    • The affordability of home ownership in Broken Hill has remained relatively stable since 2006. Broken Hill
        remains considerably more affordable than the Rest of NSW.

Median weekly rent as percentage of median household weekly taxable income

          Rest of NSW

            Broken Hill

                          0%    5%        10%     15%     20%   25%       30%   35%
                                   2011                  2006

1
 Rent data at the Wentworth LGA level was unavailable. Data for the Murray – Darling region (which covers Wentworth and Balranald)
was used as a proxy.
                                                                                                                                19
Broken Hill Long Term Water Supply Project

   Ratio of median house price to median household taxable income

              Rest of NSW

                Broken Hill

                              0.0          2.0         4.0     6.0         8.0
                                        2011            2006

   Tourism
   Tourism research is available for the Broken Hill Local Government Area (LGA). As at 2014, the Broken Hill LGA
   had 162 tourism related businesses that had employees.

   Key statistics for the region are:

        •    The most important visitor group were domestic overnight visitors (135,000).
        •    The primary reason for visiting the region was for a holiday (78,000).
        •    The majority of accommodation nights were spent in a hotel or similar lodging (138,000).
        •    The majority travel party type were couples (46,000).

   Table 5: Broken Hill LGA Key Tourism Metrics 2014
                                      International            Domestic          Total
                                                               overnight
   Visitors ('000)                               8             135               n/a

   Nights ('000)                                 47            390               437

   Average stay (nights)                         6             3                 3

   Spend ($m)                                    3             70                n/a

   Average spend per trip ($)                    397           519               n/a

   Average spend per night ($)                   64            179               167

   Average spend (commercial                     103           188               181
   accommodation) per night ($)

   Source: Tourism Research Australia

   20
Public Works Advisory

Crime
Crime data provided by the NSW Bureau of Crime Statistics and Research (BOCSAR) highlights crime rates,
adjusted to a common denominator of crime rate per 100,000 of population. Broken Hill generally has elevated
levels of crime when compared to NSW state averages. This is particularly evident in certain crime classifications
including Malicious damage to property; Assault - domestic violence related; Breach bail conditions; and
Harassment, threatening behaviour and private nuisance.

                                  Broken Hill LGA                          NSW
                             2011      2015         %           2011       2015         %
                                                 Change                              Change
Malicious damage to          2376      1470       -38%          1207        850       -30%
property
Assault - domestic            997        940         -6%        373         386         3%
violence related
Breach bail conditions       1034        866        -16%        445         492        11%
Harassment,                   569        740         30%        410         401        -2%
threatening behaviour
and private nuisance
Steal from motor              757        672        -11%        668         531        -21%
vehicle
Break and enter               987        577        -41%        548         420        -23%
dwelling
Steal from dwelling           522        499         -4%        289         285         -1%
Assault - non-domestic       1086        483        -56%        518         408        -21%
violence related
Possession and/or use         428        462         8%         287         360        25%
of cannabis
Other theft                   428        436         2%         496         395        -20%

                                                                                                               21
Broken Hill Long Term Water Supply Project

   SOCIOECONOMIC PROFILE - WENTWORTH LOCAL GOVERNMENT AREA

   The Wentworth Local Government Area is in the South Western corner of New South Wales, situated on the
   Darling River. Wentworth Shire covers an area of 2,616,926 hectares (26,000 sq km). 2 The southern boundary
   (along the Murray River) has the greatest population density in the townships of Wentworth, Dareton, Buronga
   and Gol Gol. 3 Wentworth is situated 1,075 km from Sydney, 585 km from Melbourne and 420 km from Adelaide
   and is located within New South Wales, on the border of Victoria. 4

   Wentworth is on the edge of the Murray Darling Depression Bioregion. This bioregion is dominated by a hot
   semi-arid climate in the northern section of the bioregion including the North-Eastern arms, and a warm semi-
   arid climate in the southern half of the bioregion and eastern outliers. 5

   Key climate variables include:

   Table 1 – Murray Darling Depression Bioregion
    Murray Darling Depression Bioregion - climate variable information
       Mean annual temperature                                                                    16-19°C

       Minimum average monthly temperature                                                        2.9-4.9°C

       Maximum average monthly temperature                                                       32.4-35°C

       Mean annual rainfall                                                                      210-408mm

       Minimum average monthly rainfall                                                          12-29mm

       Maximum average monthly rainfall                                                          22-40mm

   Source: NSW Government, Office of Environment and Heritage webpage. Accessed 30 August 2016

   Population
   The Wentworth LGA population as at the 2011 Census was 6,609. The estimated resident population as at June
   2015 was 6,883 and has remained stable for some time. Population projections suggest that this population will
   decline slightly with a projected 2036 population of 6,500 and that the aged (65+) population will grow from 19
   percent of the population to 26 percent of the population.

   2
     Wentworth Shire Council webpage. Accessed 22 November 2016
   3
     Wentworth Shire Council webpage. Accessed 22 November 2016
   4
     Wentworth Shire Council webpage. Accessed 22 November 2016
   5
     NSW Government, Office of Environment and Heritage webpage. Accessed 22 November 2016
   22
Public Works Advisory

Estimated Resident Population
  25,000

  20,000

  15,000

  10,000

    5,000

         -
                 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

                                                     Wentworth

Population Projection Wentworth

     2036

     2031

     2026

     2021

     2016

             0          1,000       2,000       3,000       4,000        5,000         6,000   7,000    8,000

                 0-14 years

                 15-44 years

                 45-64 years

                 65+ years

Table 2: Age Dependency ratio as at 2011 Census
                                   Wentworth                                     Rest of NSW

 Child (0-14)                       0.32                                            0.31
 Aged (65+)                         0.25                                            0.29
 Total                              0.57                                            0.60
Note: The ‘Rest of NSW’ is a standard ABS term referring to non-metropolitan NSW.

                                                                                                                          23
Broken Hill Long Term Water Supply Project

   Economy

   Gross Regional Product
   The Gross Regional Product (GRP) for the Wentworth LGA is estimated at $ 325million.

   Key Employment Sectors
   Key employment sectors in the region are

        •   Agriculture
        •   Food & Beverage Manufacturing
        •   Health Care & Social Assistance
        •   Education
        •   Other Mining
        •   Hospitality

   Table 3: Top 20 Estimated Industry Employment and Wages 2014-15
   Sector                                          Wages      Percent of       Employment    Percent of
                                                                 Total                         Total
                                                                Wages                       Employment

   Agriculture                                        $17,170,400    12.8           825        33.6
   Food & Beverage Manufacturing                      $14,686,000    10.9           210         8.5
   Health Care & Social Assistance                    $11,066,010     8.2           171         6.9
   Education                                          $13,006,310     9.7           149         6.1
   Other Mining                                       $17,359,250    12.9           147          6
   Hospitality                                         $8,241,120     6.1           143         5.8
   Transport, Postal & Warehousing                     $6,717,230      5             135        5.5
   Wholesale                                           $8,739,230     6.5            130        5.3
   Public Administration & Safety                     $13,861,530    10.3            124        5.1
   Retail                                              $3,371,310     2.5             96        3.9
   Construction                                        $3,767,730     2.8             65        2.6
   Personal & Other Services                           $2,066,020     1.5             59        2.4
   Administrative and Support Services                 $3,767,970     2.8             42        1.7
   Arts & Recreation Services                          $2,555,460     1.9             39        1.6
   Primary Metal and Metal Product Manufacturing       $1,818,560     1.4             37        1.5
   Machinery & Equipment Manufacturing                 $1,332,030      1              24         1
   Electricity, Gas, Water and Waste Services          $1,693,270     1.3             18        0.7
   Professional, Scientific and Technical Services      $661,300      0.5             14        0.6
   Transport Equipment Manufacturing                    $661,050      0.5             13        0.5
   Total                                             $134,589,950    100            2458       100

   24
Public Works Advisory

Count of Businesses
Over the 2011 – 2015 period, the number of businesses in the Wentworth – Buronga SA2 declined from 686 to
589, a decline of 97 businesses or 14 percent. Whilst there was significant growth (13) in the number of
businesses in the Wholesale Trade and the Health Care and Social Assistance sectors, most sectors saw the
number of businesses decline. The five worst performing sectors, by the number of business declines were:

   •    Agriculture, Forestry and Fishing – 56 businesses
   •    Construction – 15 businesses
   •    Transport, Postal and Warehousing – 9 businesses
   •    Retail Trade – 9 businesses
   •    Professional, Scientific and Technical Services – 6 businesses

Key Labour Force Data
As at June 2016 the Wentworth LGA had a labour force of 2,743 and an unemployment rate of 9.8 percent.

Labour Force
3500

3000

2500

2000

1500

1000

 500

   0
   Dec-10 Aug-11 Apr-12 Dec-12 Aug-13 Apr-14 Dec-14 Aug-15 Apr-16

Unemployment Rate
16.0%

14.0%

12.0%

10.0%

 8.0%

 6.0%

 4.0%

 2.0%

 0.0%
     Dec-10    Sep-11   Jun-12   Mar-13    Dec-13   Sep-14    Jun-15     Mar-16

                                                                                                         25
Broken Hill Long Term Water Supply Project

   People

   Average Income by Occupation
   In 2011, the top earning occupations in the Wentworth LGA were Professionals and Machinery Operators &
   Drivers.

   Table 4: Income by Occupation
   Occupation                                                           2006            2011       % Change
   Managers                                                             $35,843         $45,525    27%
   Professionals                                                        $48,273         $59,058    22%
   Technicians and Trades Workers                                       $37,296         $48,325    30%
   Community and Personal Service Workers                               $28,639         $34,803    22%
   Clerical and Administrative Workers                                  $36,235         $42,773    18%
   Sales Workers                                                        $21,597         $27,512    27%
   Machinery Operators and Drivers                                      $42,104         $54,419    29%
   Labourers                                                            $25,783         $30,614    19%
   Source: ABS data.

   Highest Year of School Completed
   As at the 2011 Census, the highest year of school education completed amongst residents of the Wentworth
   LGA was most commonly:

        •    Year 12 or equivalent (22%)
        •    Year 10 or equivalent (20%)
        •    Not stated or not applicable (28%)

   Highest Year of School Completed

                       Year 12 or equivalent

                       Year 11 or equivalent

                       Year 10 or equivalent

                        Year 9 or equivalent

                            Year 8 or below

                        Did not go to school

                                 Not stated

                             Not applicable

                                               0%      5%         10%   15%       20%      25%    30%
                                 Wentworth          Rest of NSW

   26
Public Works Advisory

Post School Qualifications
As at the 2011 Census, the most commonly completed, highest post-school qualifications were:

   •    Certificate III or IV (14%)
   •    Bachelor Degree (5%)
   •    The level of completion of Certificate III or IV is equivalent to that reported for the Rest of NSW (15%),
        but lower for Bachelor Degrees and Diplomas.

                            Not applicable
            Level of education not stated
Level of education inadequately described
                           Certificate I & II
                        Certificate III & IV
                     Certificate Level, nfd
                             Adv. Dip / Dip
                         Bachelor Degree
                     Grad Dip / Grad Cert
                    Postgraduate Degree

                                                0%     20%       40%        60%         80%

                                   Wentworth           Rest of NSW

Median Incomes

Median Weekly Household Income 2011

              Wentworth

             Rest of NSW

                    NSW

                            0               500        1000          1500
                                   2011         2006

                                                                                                                 27
Broken Hill Long Term Water Supply Project

   Median Weekly Personal Income

                Wentworth

               Rest of NSW

                       NSW

                              0               200             400              600
                                       2011     2006

   Housing

   Housing Affordability
   The affordability of housing was examined using a ratio of median house prices divided by median taxable
   income, and median weekly rents as a percentage of average weekly taxable income. 6
       • Median weekly rents in Wentworth in 2011 were more affordable compared to the Rest of NSW.
           However, rental affordability has deteriorated significantly in the region since 2006.
       • The affordability of home ownership in Wentworth has decreased somewhat since 2006. Wentworth
           remains more affordable than the Rest of NSW.

   Median weekly rent as percentage of median household weekly taxable income

          Rest of NSW

           Wentworth

                        0%        5%   10%     15% 20%         25%    30%     35%
                                  2011            2006

   6
    Rent data at the Wentworth LGA level was unavailable. Data for the Murray – Darling region (which covers Wentworth and Balranald)
   was used as a proxy.
   28
Public Works Advisory

Ratio of median house price to median household taxable income

      Rest of NSW

       Wentworth

                    0.0       2.0         4.0        6.0         8.0
                          2011             2006

Tourism
Tourism research is not available for the Wentworth Local Government Area.

Crime
Crime data provided by the NSW Bureau of Crime Statistics and Research (BOCSAR) highlights crime rates,
adjusted to a common denominator of crime rate per 100,000 of population. Similar to Broken Hill, the
Wentworth LGA generally has elevated levels of crime when compared to NSW state averages. This is
particularly evident in certain crime classifications including Breach bail conditions; Assault - domestic violence
related; Possession and/or use of cannabis; Steal from dwelling; and Break and enter non-dwelling.

                                   Wentworth LGA                             NSW
                              2011     2015        %             2011        2015         %
                                                Change                                 Change
Breach bail conditions        1580     1293      -18%             445         492        11%
Malicious damage to           1843     1017      -45%            1207         850       -30%
property
Assault - domestic            965         959         -1%         373         386         3%
violence related
Steal from motor              1126        697        -38%         668         531        -21%
vehicle
Possession and/or use         570         668         17%         287         360        25%
of cannabis
Break and enter               1360        654        -52%         548         420        -23%
dwelling
Assault - non-domestic        644         625         -3%         518         408        -21%
violence related
Break and enter non-          965         508        -47%         237         158        -33%
dwelling
Steal from dwelling            746        494        -34%         289         285         -1%
Other theft                   1009        479        -53%         496         395        -20%

                                                                                                                 29
Broken Hill Long Term Water Supply Project

   Far West Region Health
   The Far West Health Local Health District NSW health region covers Broken Hill and Wentworth LGAs. Data on a
   number of key health related behaviours and outcomes were compiled to provide an overview of the health of
   the Far West health district:

        •   Children’s physical activity: for children aged less than 16 years, 38 percent undertake adequate
            physical activity.

        •   Smoking: the rate of persons aged over 16 years who smoke is 14.5 percent, which is a dramatic
            reduction from 2002, when 27.5 percent of the population smoked. Smoking related hospitalisations
            occur at the rate of 614.4 (per 100,000 population) in 2014-15 in the region, compared with 542.1 for
            the whole of NSW, suggesting a high rate of smoking related illness, although this rate is declining.
            Smoking related deaths occurred at the rate of 92.8 (per 100,000 population) in 2013.

        •   Consumption of fruit and vegetables: as at 2015, the percentage of persons aged over 16 years who
            consumed the recommended amount of vegetable was 8.3 percent and 37.8 percent for fruit
            consumption.

        •   Overweight and obese: in 2015, 67.2 percent of the Far West population was considered overweight
            or obese. Hospitalisations due to body mass occurred at a rate of 410.5 (per 100,000 population),
            compared to the NSW state average of 436.8. High body mass related deaths occurred at the rate of
            43.8 (per 100,000 population) in 2013.

        •   Alcohol: for persons aged over 16, 26 percent of the population consumed alcohol at levels posing long
            term risk to health in 2015. In 2014-15, alcohol attributable hospitalisations occurred at a rate of 664.1
            (per 100,000 population), which is a slightly lower rate than for the whole of NSW, which occurred at
            the rate of 671.6. Alcohol attributable deaths occurred at a rate of 31.3 (per 100,000 population) in
            2012-13.

        •   High blood pressure: high blood pressure hospitalisation occurred at a rate of 1207.2 (per 100,000
            population) in 2013-14.

   30
Public Works Advisory

COMMUNITY INTERVIEWS

WRI staff visited Broken Hill from 31 October through to 3 November 2016 to undertake interviews with
stakeholders interested in the proposed water supply pipeline project. A list of individuals and organisations
included in interviews was developed, with assistance from Public Works Advisory representatives, to gather a
range of views, including local government, the Aboriginal community, health organisations, businesses and
community organisations. Where individuals were unavailable for a face to face interview, a small number of
interviews were undertaken over the phone.

WRI completed 15 interviews as part of this process. WRI undertook 14 interviews with Broken Hill residents
and one interview with a landholder living outside of Broken Hill whose land is to be traversed by the proposed
pipeline. Numerous other individuals and organisations were contacted by were unable to be included in
stakeholder interviews for various reasons.

Interviews included:

    •   A landholder living outside of Broken Hill whose land is to be traversed by the proposed pipeline
    •   Maari Ma (Aboriginal health organisation) – Chief Executive Officer
    •   Far West Health Local Health Service – Chief Executive Officer
    •   Broken Hill Council – General Manager
    •   Broken Hill Golf and Country Club – General Manager
    •   Broken Hill Chamber of Commerce – Vice President
    •   Broken Hill Council – Environmental Officer
    •   Red Earth Motel – Manager
    •   Broken Hill Council – Councillor
    •   Regional Development Australia Far West – Executive Officer
    •   Broken Hill Environmental Lead Program – Project Manager
    •   Broken Hill Visitor Centre – Staff
    •   Former Mayor and local business owner
    •   Aboriginal elder and educator
    •   Central Broken Hill Football Club - President

Fundamental Need
Anecdotal evidence was gathered that Broken Hill water supplies fell to a low of approximately 4 – 5 percent of
the total capacity of the Menindee Lakes. It was discussed in a number of interviews that Broken Hill faced a
very real possibility of having no water.

One interviewee posed Broken Hill’s water issues in terms of Maslow’s Hierarchy of Needs, arguing that access
to water is a fundamental need for human existence, not to mention for higher order issues such as growing the
population, the ability to run a business, hold a job or entice visitors to the region. Broken Hill water supply has
held the very real risk that these activities could no longer be undertaken in the town, with very high potential
for significant loss of population, businesses and employment.

Impact on Population
Broken Hill’s population trend has been in decline for a long period. Access to reliable and good quality water
has a direct impact on Broken Hill’s population in the future.

Certain interview feedback highlighted the interrelated nature of water and social/economic operation of the
Broken Hill community. People depend on access to water for human consumption, socialising and

                                                                                                                  31
Broken Hill Long Term Water Supply Project

   entertainment, to run businesses and gain employment, for health reasons, to beautify local parks and homes,
   to play sports and maintain hobbies. Without the ability to do these things, people will leave Broken Hill.

   Indeed, anecdotal evidence was provided in one interview that some locals were talking about leaving the city
   because of its water issues. It was further suggested that once this kind of trend became established, it would
   be self-fulfilling cycle - as more people leave town, it would lead to more people leaving town.

   Social Impacts
   Poor water security and/or quality issues were found to have measurable impacts, in terms of infrastructure
   costs, idle assets, employment and impacts on certain organisations. However, it was also found that water
   security and quality had many impacts that are not readily measured, but impact the community significantly.
   A strong theme that emerged from interviews across all stakeholders was that water security and quality issues
   had a myriad of smaller, almost hidden, impacts.

   Many people are no longer drinking tap water because they thought it tasted like ‘dirt’. One interviewee’s wife
   was unable to keep certain kinds of fish as the tap water was too saline. Certain sports teams were unable to
   play a football match on their home ground as it was closed due to water restrictions. One individual felt
   enough social pressure over watering his lawn that he was moved to put signs up to say that he was using tank
   water. Others were moved to vent their concerns over water in public forums and social media. Small
   household appliances, including air conditioners and irons, across the region were wearing out prematurely due
   to mineral build up or corrosion. Some home owners fretted about filling their pool, whilst others were
   concerned over getting ‘dobbed in’ by their neighbours if they transgressed water restrictions.

   All of this feedback suggests that water security and quality issues are having significant social/personal impacts
   that are difficult to quantify. Many of these have no monetary value and may be experienced as stress,
   discontent or come at a financial cost. It is clear from this feedback that greater water security and quality
   would make a very real impact on the quality of life for Broken Hill residence in many small ways.

   Community Friction
   An interesting observation was made in a number of interviews that the lack water security over recent years
   has resulted in a certain amount of community friction. One interviewee framed this in terms of demand and
   scarcity, suggesting that competition over water led to friction. This was evidenced in a number of ways.

   It was reported that water restrictions were met with varying levels of compliance, with the result that
   neighbours were ‘dobbing’ other neighbours in for infractions of the water restrictions. This was confirmed in a
   number of interviews. One anecdote observed a resident putting signs up on his lawn to let neighbours know
   that he was utilising tank water for his garden, and was therefore not in breach of the water restrictions.

   In another anecdote, a local soccer club was reportedly caught overusing their water allocation in order to
   provide a good soccer field for playing. It was suggested that this caused considerable criticism and complaint.

   Furthermore, the role of social media was highlighted in numerous interviews as being a divisive and
   inflammatory factor. It was suggested that people were utilising social media to cause panic and air complaints
   about water management. One interviewee advised that people want to fight and blame over the current water
   situation, and that there was significant ‘second-guessing’ of water management authorities and different levels
   of government.

   32
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