Brand guidelines & merchant marketing resources - QuadPay
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merchant marketing resources Why we made this This guide was made to empower you to optimize your customer’s shopping experience across your platforms. We are here to help consumers with a simple, transparent, and financially responsible payment tool so that they can buy now and pay later. We hope that this guide helps you to maintain clear, consistent messaging about the benefits of buy now, pay later at every point in the customer journey. Now let’s show you around and start collaborating! 02
merchant marketing resources Table of contents Our voice pg. 04 Brand elements pg. 06 Key messaging and Quadpay-isms pg. 15 Quadpay on your website pg. 22 Email and social media pg. 31 Customer FAQs pg. 37 © 2021 Quadpay, Inc. 03
merchant marketing resources Our voice Quadpay is a smarter way to Smart Simple stretch your funds. Our brand is We respect millennials’ growing financial Our name says it all: we make payment creating a new culture of smart awareness and support their increasing simpler by splitting purchases into four spending, with an emphasis on shopping savvy. installments over six weeks. money and life well spent. Our customers are lifestyle optimizers who aspire to live a rich, Transparent Seamless full life—one that balances style and We are committed to transparency at We fit elegantly into your retail social currency with career and every step, so consumers always know experience—from product and checkout family fulfillment. It’s essential that what to do and what to expect. flows to in-store POS across all locations. our messaging is consistent to build credibility and trust with this audience. © 2021 Quadpay, Inc. 05
merchant marketing resources Brand elements © 2021 Quadpay, Inc. 06
merchant marketing resources Our logo Our Quadpay logo, badge, and icon are our most important visual assets. Our logotype is composed of a custom wordmark that includes the Quadpay “Q.” Please follow these guidelines to ensure it always looks its best. Our logo’s primary usage is Quadpay blue on white background Reversed color logotype Alternative reversed black & white logotype © 2021 Quadpay, Inc. 07
merchant marketing resources Our badge Our Quadpay badge is another important visual asset for merchants to use on their digital commerce platforms. The badge functions as a call-to-action for consumers. Please ensure you’re using the Our logo’s primary badge usage is Quadpay blue on white background correct version of the badge based on your site background color. The blue badge is our default widget, and should be prominently displayed across your product detail pages and checkout journey. Reversed color logotype Alternative reversed black & white logotype © 2021 Quadpay, Inc. 08
merchant marketing resources Brand elements Clear Space and Exclusion Zone Clear space frames the logotype and icon, separating it from other elements such as x headlines, text, imagery and the outside edge of printed materials. The clear space indicated is the minimum. Whenever possible, allow more than this amount of clear space. x Minimum Sizes x x It will sometimes be necessary to increase and decrease the logotype and icon size depending on the print and digital area. Always keep it in proportion and ensure that it is legible. © 2021 Quadpay, Inc. 09
merchant marketing resources Brand Horizontal Lock-Up Vertical Lock-Up collaboration To symbolize the relationship between Quadpay and the partner brand, please use an “X” between the logotypes. The Quadpay logotype appears first in sequence with the partner logo. Use the spacing indicated below to Badge Horizontal Lock-Up Badge Vertical Lock-Up create the lock-up. Clear Space The clear space around lock-ups uses the size of the “X” as shown in the graphics. © 2021 Quadpay, Inc. 10
merchant marketing resources Brand Horizontal Lock-Up collaboration Examples Badge Horizontal Lock-Up Please maintain the balance of the logotype using the previous graphics as a guide and ensure that all logos have the same weight. Even when the logos have different sizes or shapes, maintain visual balance. Vertical Lock-Up Badge Vertical Lock-Up Logo or Badge For simple logotype combinations, please use the simple Quadpay logotype. And for partner logos with complex shapes please use the Quadpay badge versions. © 2021 Quadpay, Inc. 11
merchant marketing resources Our color palette Primary Colors Color helps creating a cohesive brand by developing a consistent look and feel. Quadpay’s primary color palette consists of Quadpay blue, Jetsetter (black), and Bright idea (white). Quadpay blue Jetsetter Bright idea HEX #140CA3 HEX #000000 HEX #FFFFFF R20 G12 B163 R000 G000 B000 R255 G255 B255 C100 M90 Y0 K7 C0 M0 Y0 K100 C00 M00 Y00 K00 PANTONE: Blue 072C © 2021 Quadpay, Inc. 12
merchant marketing resources Our typography Roc Grotesk Bold ABCDEFGHIJKLMNOPQRSTUVWXYZ Roc Grotesk abcdefghijklmnopqrstuvwxyz Roc Grotesk is a sans serif grotesk inspired by American wood types from 10234567890 the end of the 19th century. With nine Roc Grotesk Regular weights in five widths, this family contains 45 fonts in total. The character set supports Western and Central European ABCDEFGHIJKLMNOPQRSTUVWXYZ languages, as well as Turkish. abcdefghijklmnopqrstuvwxyz 10234567890 Roc Grotesk Light ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 10234567890 © 2021 Quadpay, Inc. 13
merchant marketing resources Logo & icon misuse Our logo and icon are central to our brand and to how we show up in the world. It is important that we treat both of these brand elements with respect. There are strict guidelines to abide by when using our logotype. Staying consistent within these limits helps maintain brand integrity. Thank you for taking care of our brand. Do not bevel or emboss © 2021 Quadpay, Inc. 14
merchant marketing resources Key messaging & Quadpay-isms © 2021 Quadpay, Inc.
merchant marketing resources Key messaging General messaging: & Quadpay-isms • Introducing buy now, pay later with Quadpay. • Pay in 4 installments over 6 weeks, interest-free, with Quadpay. • Buy now, pay later. Split your purchase into 4 interest-free payments We’re all about consistent messaging over 6 weeks with Quadpay. throughout the customer journey. • Pay in 4 installments over 6 weeks. Get approved instantly with no hard credit check, Here are some examples of no hidden fees, and zero interest. messaging that we recommend you • Buy now and pay over time with Quadpay. Zero interest and instant approval. use to familiarize your customers with • Check out with Quadpay to get easier access to the products you already love! Quadpay. • We’re excited to offer a smarter way to stretch your funds in partnership with Quadpay. • You can now check out with Quadpay to split your [MERCHANT] purchase in 4. Product specific messaging: • $____or 4 interest-free payments of $____ with Quadpay (either spelled out or use our logo) • $____ or 4 payments of $____ with Quadpay (either spelled out or use our logo) Using our name Our company should always be referred to as ‘Quadpay’ only. Do not use any other form or capitalization, for example ‘QuadPay’, ‘QUADPAY’ or ‘quadpay’. © 2021 Quadpay, Inc. 16
merchant marketing resources Messaging best practices ・Introduce your Quadpay partnership to your audience ・Inform customers about the option to buy now, pay later with Quadpay ・Influence shoppers to split their purchases in 4 with clear price breakdowns ・Address customers’ questions about Quadpay ・Mention Quadpay on social media © 2021 Quadpay, Inc. 17
merchant marketing resources How to start: Introduce Start off by introducing our partnership! You can do this with a website banner, an email, a social post, or a social story. © 2021 Quadpay, Inc. XX 18
merchant marketing resources How to start: Inform Game now, pay later with ・Tell your customers what Quadpay does and how it helps them: “Shop now, pay later with Quadpay.” You can include this in your website top strip, website banner, email, or Instagram post/story. ・Post an Instagram story explaining how to use Quadpay at checkout: “How it works: choose Quadpay at checkout, split your purchase into 4 interest-free payments, swipe up to learn more.” Sample inform copy: ・Pay in 4 installments over 6 weeks ・Get approved instantly with no hard credit check ・No hidden fees or interest © 2021 Quadpay, Inc. XX 19
merchant marketing resources How to start: Influence ・Influence your customers to buy your products with Quadpay by breaking down products by price ($100 or 4 interest-free payments of $25). This can live on your product pages, product-specific emails, or social posts/stories! ・Sending an email with your products? Include the price breakdown under each image. ・Posting a story about a new product launch? Break down the price for your followers on stories. Sample influence copy: ・$____or 4 interest-free payments of $____ with Quadpay (either spelled out or use our logo) ・$____ or 4 payments of $____ with Quadpay (either spelled out or use our logo)
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