Blackwood Health, Safety & Wellbeing Plan 2020 2021 - Blackwood Health, Safety & Wellbeing Plan 2020 2021

 
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Blackwood Health, Safety & Wellbeing Plan 2020 2021 - Blackwood Health, Safety & Wellbeing Plan 2020 2021
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

 Blackwood Health, Safety & Wellbeing
                Plan
            2020 - 2021

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

Introduction

Blackwood has over 1,500 properties for rent across Scotland, and 3 care
homes. We provide an integrated care and housing service for our tenants
and for individuals in the wider community who require care and support
services in their own homes. Our Head Office is in Edinburgh and we have
regional offices located in Glasgow and Aberdeen.

At Blackwood, we believe that health, safety and wellbeing is not just
about complying with legal requirements but about finding better, safer
and more efficient ways of delivering our services, while providing the best
possible working environment for our employees.

Blackwood’s Health & Safety and Health & Wellbeing Policies

The overarching objective of this plan is to help us implement Blackwood’s
Health, Safety and Wellbeing policies, and to realise our health and safety
vision. A copy of our Health and Safety Statement of Intent is detailed
below:

•   Blackwood is a long-established not-for-profit organisation delivering
    affordable, accessible homes, care and support services across
    Scotland. We recognise that the health, safety and well-being of our
    employees, customers, contractors and visitors is critical to our
    continued success. We also recognise that maintaining a high
    standard of health and safety generally, not only provides legal and
    financial assurance, but it is ethically the right thing to do.

•   Blackwood operates a systematic approach to the identification of
    hazards and the management of risk within its operations. Through our
    management systems, we will ensure statutory compliance is
    maintained as a minimum standard.

•   Our continual Health, Safety and Wellbeing Improvement Plan, aligned
    to specific health and safety objectives, is designed to keep the
    organisation at the forefront of health and safety management.

•   We seek to identify and manage hazards through suitable risk
    management, with a proactive culture and approach to health &
    safety and the provision of adequate resources. This includes a
    competent team, and a management system that is regularly
    reviewed and audited.

•   Blackwood consults and communicates with its employees on health
    and safety matters and will provide all its employees with appropriate
    training to ensure that they can undertake their responsibilities in a safe,

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

    healthy and effective manner. In turn, Blackwood expects every
    employee to undertake their activities in a safe and healthy manner.

•   This policy statement will be reviewed as part of the management
    review process, communicated to all employees as required and
    made available on our website.

Developing the Health, Safety and Wellbeing Plan 2020-2021

A key element in the preparation of this Plan is our Health & Safety
Management System which provides the operational details of how we
manage health and safety on a day to day basis and includes details of
key roles and responsibilities. The system is based on BS OHSAS 18001: 2007
and is designed to control and continually improve the management of
health and safety, as the diagram below shows.

                              Blackwood H&S Policy

        Management Review                                Planning

                     Checking &               Implementation &
                   Corrective Action             Operation

Our Health and Safety Improvement Plan is guided by several internal and
external influences. Not least of these is the law, which dictates the
measures that we must take to meet our health and safety obligations.
Other influences are our accident and incident records, the findings from
internal audits, as well as the findings from our See Me Mental Health
Check Survey and the Health Checks carried out by Chest Heart and
Stroke Scotland. The plan is also influenced by the views of our customers,
stakeholders and of our employees.

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

These influences are important, as they provide the inputs required for us
to identify what works, and what does not work in our existing safety
management system, allowing us to develop our health and safety
improvement plan.

This Health and Safety Improvement Plan forms part of Blackwood’s
Strategy & Business Plan 2018–2022. The Health, Safety & Wellbeing Plan is
reviewed and updated on an annual basis to ensure that it remains fit for
purpose and to ensure close alignment with the strategic direction of the
organisation.

Responsibilities for implementing the plan

The responsibility for leading the plan and for making sure that it has been
implemented and fully embedded across the organisation rests with the
Chief Executive Officer (CEO), the Coronavirus Response Group (CRG)
and the Operational Management Team (OMT).

It should also be noted that none of the activities outlined in this plan can
be achieved in isolation, and most will require direct leadership or
involvement by managers and employees.

What do we want to achieve?

Our Health, Safety & Wellbeing Plan for 2020/21 - initially for the next year
but set in the context of the longer 2018–22 plan, will still focus on three key
aims, and these are detailed below:

         Aim 1                     Aim 2                    Aim 3
     •To meet or exceed        •To implement and        •To undertake a
      all our statutory         embed measures to        range of activities to
      health and safety         protect our              improve employee
      obligations               employees and            health and
                                customers from           wellbeing
                                harm

These are aims that we are familiar with and have several control
measures already in place to ensure we achieve them.

Some of these control measures include:

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

•   Our Safety Management System (SMS), policies, procedures and
    guides, and an annual audit plan to ensure they are being applied;

•   The Coronavirus Response Group (CRG) where all matters and actions
    relating to COVID-19 are measured, discussed and tasks allocated
    including reporting to Board;

•   Regular H&S Forums where accident, incidents and lessons learned
    can be shared throughout the organisation;

•   Our comprehensive and organisation wide Learning and
    Development Plan which includes health and safety training, as well as
    leadership and management;

•   Our Health and Wellbeing Policy recognises that happy, healthy
    employees are more likely to be at work, motivated and productive,
    thus reducing employee turnover and sickness absence;

•   Our Employee Counselling Service provider (Lifeworks) and our work
    with both See Me Scotland, Chest Heart and Stroke Scotland and
    Healthy Working Lives to support and improve employee health and
    wellbeing.

Although these control measures are not detailed in this plan, they do form
part of our Performance Framework arrangements.

However, this year’s plan must focus on 3 key things:

    •   Ensuring that in the context of COVID-19 our customers and
        employees stay safe and well.
    •   Ensuring that our policies, processes and procedures reflect the
        lessons we have learned in dealing with COVID-19 and are applied
        to preparing for future potential pandemics.
    •   Building on existing good practice and improving our performance
        even further.

We will therefore delay, for one year, our focus on achieving Healthy
Working Lives Gold Standard. This will allow us to create capacity to
manage COVID-19, embed our Epidemic & Pandemic Policy and Action
Plan, and embed the systems we have developed in the latter part of
2019/20 to emerge from lockdown.

We will of course continue to improve the health and safety of our
customers by completing the fitting of additional heat and smoke
detectors in our general needs housing and the upgrading of our alarm
systems in all our care homes to L1 standard.

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

Aim 1: To meet or exceed all our statutory health and safety obligations

There are several key deliverables we need to carry out in order to
achieve this aim:

 N0               Key Deliverable                       When         Who
      Policies, Procedures and Guides:

      a) Develop a new process for
 1       reviewing our H&S policies and           July 2020    H&S Advisor
         procedures - to ensure that they
         are properly reviewed and
         remain fit for purpose.

      H&S Training:

      a) Continue to offer Mental Health
         First Aid and Mental Health
         Awareness training, including an
         e-learning option – to help
         managers and others to                   Dec 2020     H&S Advisor /
         recognise the symptoms of                             HR L&D Officer/
         mental health so that they can
         support those who are affected
         by it. A specific focus will be on
         supporting people coping with
 2
         COVID-19 related issues.

      b) Train at least one person in each
         service (including central), to          Sep 2020     H&S Advisor /
         become a Display Screen                               HR L&D Officer
         Equipment (DSE) Assessor – so
         that they can offer support and
         assistance to all DSE users in
         setting up their workstation,
         particularly in relation to working
         from home as we manage our
         emergence from lockdown

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

 N0               Key Deliverable                       When         Who
      Accident & Incident Database;

      a) Investigate options for improving
         and/or replacing our accident
 3       and incident database – in order Sept 2020            Business Solutions
         to eliminate error messages and                       Manager
         ensure it remains fit for purpose
         and suitable for current
         technology platforms.

To ensure we deliver on this key aim we have agreed the following Key
Performance Indicators (KPIs):
.
 N0               Key Performance Indicator                     Target 2020-21
 1a   Percentage of H&S policies and procedures                       90%
      within their target review date.                           (21 out of 23)

 2b   The number of Mental Health First Aid and                        4
      Awareness courses delivered in the year
 2c   The number of trained DSE Assessors                            87.5%
                                                                  (7 out of 8)

Aim 2: Implement and embed measures to protect our employees and
customers from harm

There are several key deliverables we need to carry out in order to
achieve this aim:

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

 N0               Key Deliverable                       When              Who
      COVID-19:

      a) Review and design all offices and
      care homes to provide enhanced                    Aug 20   Coronavirus Response
      hygiene measures and encourage                             Group (CRG)
      social distancing

      b) Review hygiene measures at all                 Oct 20   CRG
 4    Blackwood developments

      c) Create our Epidemic & Pandemic
      Policy and Action Plan to prepare for
      the potential for future pandemics
      and apply the lessons we have                     Jul 20   CRG
      learned in dealing with COVID-19
      including processes for procuring
      centralised supplies including PPE

      Fire Safety:

      a) Complete the upgrade of all our
         Care Home Fire Alarm Systems to            Mar 2021     Operations Director /
         L1 Type – to improve fire                               Property Investment
         detection and to bring them up                          Manager (PIM) /
         to current standards.                                   Planned Maintenance
                                                                 Delivery Leader (PMDL)
 5
      b) Complete the installation of
         additional Smoke and Heat                  Feb 2021
         Detectors in our properties
         considering recent changes to                           Operations Director/
         the Housing (Scotland) Act – to                         PIM / PMDL
         improve fire detection and to
         bring them up to current
         standards.
      Display Screen Equipment:

      a) Provide each employee who is
         working from home with an
         individual DSE programme to
 6       provide additional equipment as            July 2020    H&S Advisor
         required.

      b) Provide each office with at least
         one sit and stand platform – to
         give our employees the choice to

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

 N0               Key Deliverable                       When             Who
          sit or stand at their desk on the
          occasions they are in the office.
          Studies have shown that
          employees who stand are more
          productive, more engaged and
          healthier.

To ensure we deliver on this key aim we have agreed the following Key
Performance Indicators (KPIs):

 N0                Key Performance Indicator                     Target 2020-21

      The number of employees working from home
 5a                                                                   95%
      with a full DSE assessment
                                                                     100%
 5a   The number of sit and stand platforms
                                                                    (5 of 5)

Aim 3: To undertake a range of activities to improve employee health and
wellbeing.

 N0               Key Deliverable                       When         Who
      Health & Wellbeing:

      a) Work with HWL and our HWL Co-            Mar 2021     H&S Advisor
         ordinators - In order to maintain                     Operational
 6
         the HWL Silver Award.                                 Management
                                                               Team
                                                               HWL Coordinators.

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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021

To ensure we deliver on this key aim we have agreed the following Key
Performance Indicators (KPIs):

N0                Key Performance Indicator                 Target 2020-21

     The number of Health, safety and wellbeing
1d                                                                5
     campaigns and/or activities.
     The number of information campaigns to raise
1e                                                                1
     awareness of our smoking policy
     The number of information campaigns to raise
1f                                                                1
     awareness of our alcohol and drugs policy
     The number of healthy eating campaigns and/or
1a                                                                3
     events.
     The number of physical activity campaigns
1b                                                                3
     and/or events.
     The number of mental health campaigns and/or
1c                                                                3
     events.

Investment Required

 Aim                  Key Deliverable                     Budgeted Cost

     1    Additional Mental Health Training                            £2,000

     2    Sit and Stand Platforms                                      £1,500

          Review and remodel our offices and
          care homes to make them safe in light
     3                                                                £25,000
          of COVID19 and prepared for
          potential future pandemics
          Health and Wellbeing campaigns,
                                                                       £6,000
          events and awards for Gold Award
     3
          Health Defence Screening                                     £8,000

                                                  Total               £42,500

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