Blackwood Health, Safety & Wellbeing Plan 2020 2021 - Blackwood Health, Safety & Wellbeing Plan 2020 2021
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Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 Page 1 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 Introduction Blackwood has over 1,500 properties for rent across Scotland, and 3 care homes. We provide an integrated care and housing service for our tenants and for individuals in the wider community who require care and support services in their own homes. Our Head Office is in Edinburgh and we have regional offices located in Glasgow and Aberdeen. At Blackwood, we believe that health, safety and wellbeing is not just about complying with legal requirements but about finding better, safer and more efficient ways of delivering our services, while providing the best possible working environment for our employees. Blackwood’s Health & Safety and Health & Wellbeing Policies The overarching objective of this plan is to help us implement Blackwood’s Health, Safety and Wellbeing policies, and to realise our health and safety vision. A copy of our Health and Safety Statement of Intent is detailed below: • Blackwood is a long-established not-for-profit organisation delivering affordable, accessible homes, care and support services across Scotland. We recognise that the health, safety and well-being of our employees, customers, contractors and visitors is critical to our continued success. We also recognise that maintaining a high standard of health and safety generally, not only provides legal and financial assurance, but it is ethically the right thing to do. • Blackwood operates a systematic approach to the identification of hazards and the management of risk within its operations. Through our management systems, we will ensure statutory compliance is maintained as a minimum standard. • Our continual Health, Safety and Wellbeing Improvement Plan, aligned to specific health and safety objectives, is designed to keep the organisation at the forefront of health and safety management. • We seek to identify and manage hazards through suitable risk management, with a proactive culture and approach to health & safety and the provision of adequate resources. This includes a competent team, and a management system that is regularly reviewed and audited. • Blackwood consults and communicates with its employees on health and safety matters and will provide all its employees with appropriate training to ensure that they can undertake their responsibilities in a safe, Page 2 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 healthy and effective manner. In turn, Blackwood expects every employee to undertake their activities in a safe and healthy manner. • This policy statement will be reviewed as part of the management review process, communicated to all employees as required and made available on our website. Developing the Health, Safety and Wellbeing Plan 2020-2021 A key element in the preparation of this Plan is our Health & Safety Management System which provides the operational details of how we manage health and safety on a day to day basis and includes details of key roles and responsibilities. The system is based on BS OHSAS 18001: 2007 and is designed to control and continually improve the management of health and safety, as the diagram below shows. Blackwood H&S Policy Management Review Planning Checking & Implementation & Corrective Action Operation Our Health and Safety Improvement Plan is guided by several internal and external influences. Not least of these is the law, which dictates the measures that we must take to meet our health and safety obligations. Other influences are our accident and incident records, the findings from internal audits, as well as the findings from our See Me Mental Health Check Survey and the Health Checks carried out by Chest Heart and Stroke Scotland. The plan is also influenced by the views of our customers, stakeholders and of our employees. Page 3 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 These influences are important, as they provide the inputs required for us to identify what works, and what does not work in our existing safety management system, allowing us to develop our health and safety improvement plan. This Health and Safety Improvement Plan forms part of Blackwood’s Strategy & Business Plan 2018–2022. The Health, Safety & Wellbeing Plan is reviewed and updated on an annual basis to ensure that it remains fit for purpose and to ensure close alignment with the strategic direction of the organisation. Responsibilities for implementing the plan The responsibility for leading the plan and for making sure that it has been implemented and fully embedded across the organisation rests with the Chief Executive Officer (CEO), the Coronavirus Response Group (CRG) and the Operational Management Team (OMT). It should also be noted that none of the activities outlined in this plan can be achieved in isolation, and most will require direct leadership or involvement by managers and employees. What do we want to achieve? Our Health, Safety & Wellbeing Plan for 2020/21 - initially for the next year but set in the context of the longer 2018–22 plan, will still focus on three key aims, and these are detailed below: Aim 1 Aim 2 Aim 3 •To meet or exceed •To implement and •To undertake a all our statutory embed measures to range of activities to health and safety protect our improve employee obligations employees and health and customers from wellbeing harm These are aims that we are familiar with and have several control measures already in place to ensure we achieve them. Some of these control measures include: Page 4 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 • Our Safety Management System (SMS), policies, procedures and guides, and an annual audit plan to ensure they are being applied; • The Coronavirus Response Group (CRG) where all matters and actions relating to COVID-19 are measured, discussed and tasks allocated including reporting to Board; • Regular H&S Forums where accident, incidents and lessons learned can be shared throughout the organisation; • Our comprehensive and organisation wide Learning and Development Plan which includes health and safety training, as well as leadership and management; • Our Health and Wellbeing Policy recognises that happy, healthy employees are more likely to be at work, motivated and productive, thus reducing employee turnover and sickness absence; • Our Employee Counselling Service provider (Lifeworks) and our work with both See Me Scotland, Chest Heart and Stroke Scotland and Healthy Working Lives to support and improve employee health and wellbeing. Although these control measures are not detailed in this plan, they do form part of our Performance Framework arrangements. However, this year’s plan must focus on 3 key things: • Ensuring that in the context of COVID-19 our customers and employees stay safe and well. • Ensuring that our policies, processes and procedures reflect the lessons we have learned in dealing with COVID-19 and are applied to preparing for future potential pandemics. • Building on existing good practice and improving our performance even further. We will therefore delay, for one year, our focus on achieving Healthy Working Lives Gold Standard. This will allow us to create capacity to manage COVID-19, embed our Epidemic & Pandemic Policy and Action Plan, and embed the systems we have developed in the latter part of 2019/20 to emerge from lockdown. We will of course continue to improve the health and safety of our customers by completing the fitting of additional heat and smoke detectors in our general needs housing and the upgrading of our alarm systems in all our care homes to L1 standard. Page 5 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 Aim 1: To meet or exceed all our statutory health and safety obligations There are several key deliverables we need to carry out in order to achieve this aim: N0 Key Deliverable When Who Policies, Procedures and Guides: a) Develop a new process for 1 reviewing our H&S policies and July 2020 H&S Advisor procedures - to ensure that they are properly reviewed and remain fit for purpose. H&S Training: a) Continue to offer Mental Health First Aid and Mental Health Awareness training, including an e-learning option – to help managers and others to Dec 2020 H&S Advisor / recognise the symptoms of HR L&D Officer/ mental health so that they can support those who are affected by it. A specific focus will be on supporting people coping with 2 COVID-19 related issues. b) Train at least one person in each service (including central), to Sep 2020 H&S Advisor / become a Display Screen HR L&D Officer Equipment (DSE) Assessor – so that they can offer support and assistance to all DSE users in setting up their workstation, particularly in relation to working from home as we manage our emergence from lockdown Page 6 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 N0 Key Deliverable When Who Accident & Incident Database; a) Investigate options for improving and/or replacing our accident 3 and incident database – in order Sept 2020 Business Solutions to eliminate error messages and Manager ensure it remains fit for purpose and suitable for current technology platforms. To ensure we deliver on this key aim we have agreed the following Key Performance Indicators (KPIs): . N0 Key Performance Indicator Target 2020-21 1a Percentage of H&S policies and procedures 90% within their target review date. (21 out of 23) 2b The number of Mental Health First Aid and 4 Awareness courses delivered in the year 2c The number of trained DSE Assessors 87.5% (7 out of 8) Aim 2: Implement and embed measures to protect our employees and customers from harm There are several key deliverables we need to carry out in order to achieve this aim: Page 7 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 N0 Key Deliverable When Who COVID-19: a) Review and design all offices and care homes to provide enhanced Aug 20 Coronavirus Response hygiene measures and encourage Group (CRG) social distancing b) Review hygiene measures at all Oct 20 CRG 4 Blackwood developments c) Create our Epidemic & Pandemic Policy and Action Plan to prepare for the potential for future pandemics and apply the lessons we have Jul 20 CRG learned in dealing with COVID-19 including processes for procuring centralised supplies including PPE Fire Safety: a) Complete the upgrade of all our Care Home Fire Alarm Systems to Mar 2021 Operations Director / L1 Type – to improve fire Property Investment detection and to bring them up Manager (PIM) / to current standards. Planned Maintenance Delivery Leader (PMDL) 5 b) Complete the installation of additional Smoke and Heat Feb 2021 Detectors in our properties considering recent changes to Operations Director/ the Housing (Scotland) Act – to PIM / PMDL improve fire detection and to bring them up to current standards. Display Screen Equipment: a) Provide each employee who is working from home with an individual DSE programme to 6 provide additional equipment as July 2020 H&S Advisor required. b) Provide each office with at least one sit and stand platform – to give our employees the choice to Page 8 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 N0 Key Deliverable When Who sit or stand at their desk on the occasions they are in the office. Studies have shown that employees who stand are more productive, more engaged and healthier. To ensure we deliver on this key aim we have agreed the following Key Performance Indicators (KPIs): N0 Key Performance Indicator Target 2020-21 The number of employees working from home 5a 95% with a full DSE assessment 100% 5a The number of sit and stand platforms (5 of 5) Aim 3: To undertake a range of activities to improve employee health and wellbeing. N0 Key Deliverable When Who Health & Wellbeing: a) Work with HWL and our HWL Co- Mar 2021 H&S Advisor ordinators - In order to maintain Operational 6 the HWL Silver Award. Management Team HWL Coordinators. Page 9 of 10
Blackwood Health, Safety & Wellbeing Plan 2020 - 2021 To ensure we deliver on this key aim we have agreed the following Key Performance Indicators (KPIs): N0 Key Performance Indicator Target 2020-21 The number of Health, safety and wellbeing 1d 5 campaigns and/or activities. The number of information campaigns to raise 1e 1 awareness of our smoking policy The number of information campaigns to raise 1f 1 awareness of our alcohol and drugs policy The number of healthy eating campaigns and/or 1a 3 events. The number of physical activity campaigns 1b 3 and/or events. The number of mental health campaigns and/or 1c 3 events. Investment Required Aim Key Deliverable Budgeted Cost 1 Additional Mental Health Training £2,000 2 Sit and Stand Platforms £1,500 Review and remodel our offices and care homes to make them safe in light 3 £25,000 of COVID19 and prepared for potential future pandemics Health and Wellbeing campaigns, £6,000 events and awards for Gold Award 3 Health Defence Screening £8,000 Total £42,500 Page 10 of 10
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