Big steps are now called for in digitalisation - Results of the e-Healthcare Supply-Chain Maturity Market Survey - Sana Kliniken AG
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Sana Einkauf & Logistik June 2021 Big steps are now called for in digitalisation Results of the e-Healthcare Supply-Chain Maturity Market Survey
2 Preface Preface 3 WE must improve Dear Readers, our efficiency with regard to digital tools and portals in working processes, In 2020, Sana Einkauf & Logistik published a paper There is no way round the systematic digitalisation of between hospitals, group purchasing organiza- with its cooperation and business partners entitled: WE want to know purchasing. Sana Einkauf & Logistik has recognised tions, business partners and third parties for corporate “Purchasing and logistics for the healthcare industry – what counts is the WE.” more. WE want the urgency of the situation and has been investing in the e-Healthcare Supply Chain (e-HCSC) for years. In cross-company, location- independent and fast to move forward order to determine the common goal more precisely, we communication. The core idea is that industry issues such as supply bottlenecks, sourcing strategies and value chains are together. questioned cooperation and business partners about it. Overall, to what extent has digitalisation already been not separately conceivable and detachable. The realised in the e-Healthcare Supply Chain? What needs, paper also identifies digitalisation, collaboration and development opportunities and problems do they see? qualification as key points. No individual company or body WE can handle all these mammoth tasks by itself. Once again Participants were questioned about several topics need to make the here what is called for is the WE of the entire industry. in order to obtain a meaningful overall picture: leap from a health- care supply chain to an e-Healthcare The paper states: Big steps are now called for ■ Which experts and strategic management Supply Chain. Fragmented in digitalisation. Why this conclusion? tools do companies have? data streams need to be linked Digitalisation has been hailed as a megatrend for years, ■ What is the current status as regards the without media discontinuity, and transparency created as regards but it still hasn’t reached everywhere in healthcare. processing of product master data? to the availability of products. A key finding from ■ What is the situation as regards the dissemination Digital solutions should be future-proof, efficient and at the same the feedback: and use of classification systems? time secure – both in normal operation and during a pandemic. ■ How is add-on information about the In order to achieve this goal, the paper identifies areas for action. product master data maintained? ■ Which electronic ordering providers WE How far are we on our way to an e-Healthcare Supply or platforms are preferred? all consistently implement digital Chain? What steps are needed now? How should our com- ■ To what extent is e-billing already established? industry standards and thereby mon strategy take account of changes and market shifts? What is the industry’s position on cross-company ■ achieve efficient routine processes as well as high There are now numerous marketplaces and B2B webshops? operational reliability. Our market survey sheds light on these and other questions. forward-looking technologies ■ How satisfied are stakeholders with the The goal is highly available. Actors can use IT solutions provided by SEL? scalable optimised routine processes Adelheid Jakobs-Schäfer | Lennart Eltzholtz these to master the challenges that conserve involved in the digitalisation What support do the cooperating hospitals expect for resources. of the supply chain. the control of products and cost-effectiveness? This paper presents the results of the survey and derives market trends from it. It also presents the next development steps for the Sana Solidarity of all e-Healthcare Supply Chain. stakeholders along the WE value chain is needed. The Our sincere thanks go to all cooperating exchange company-wide data on the products Sana Einkauf & relevance of standards must be hospitals and business partners in the Logistik is pursuing a and medical service systematic digitalisation understood by everyone, and rules industry. Without your cooperation, this process. This enables strategy for all purchasing must be developed and adhered survey would have been impossible. more reliable forecasts and allows for more and business processes, with to. In this way we can create cooperations open to new digital flexible cooperation products and digital health apps. efficient processes for the adjustments. high-quality medical care of Christoph Matt | Christopher Glogger patients. Oliver Schönfeld
4 Overview Experts and instruments 5 The top 10 business partners account for 37 % of global Facts sales. Where do they When thinking about and figures The develop and decide participating cooperation partners on their IT strategy? the future we also think included: 9 hospital groups, 4 university hospitals, internationally 4 facilities in the field of The participants specialist and primary care represent a purchasing What is the business partner‘s responsibility for e-HCSC1 within volume of the company? We asked about specific contact persons. Our 704 million euros. These are the next steps: findings weren‘t surprising, but are important for cooperation: The larger and more international the company, the more differentiated the national and international responsibilities. SEL transfers the result of the contact If we want to make great strides forward as regards partner query directly to the Sana eOne digitalisation, then what is needed are experts and Relevance cooperation portal, where industry decision-makers on both sides who communicate business partners can in the future on an equal footing. These include: and feedback maintain and update their contacts. ■ the global IT management (CIO) SEL meets the internationalisation ■ the national IT management or the decision- requirements, among other things makers of the respective business units The survey topics were covered in 40 questions. Each through the newly-created position of one was answered from the point of view of business General Manager Strategic & Inter- Also, those responsible for these individual topics: and cooperation partners. This dual perspective national Procurement (GM SIP). The Master data management, i.e. product ■ allows conclusions to be drawn as to how “loose latter together with Strategic Purchas- master data with logistical information ends” come together with digital processes. ing assume responsibility for shaping Content management, i.e. enhancement with ■ and designing national and internation- classifications, add-on product information The role of Sana Einkauf & Logistik was also examined. How al purchasing volumes. e-Procurement from the order through to the e-invoice ■ can it create added value by bundling data, information Analytics and reports, including Healthcare ■ 98 business partners and knowledge with innovative IT solutions so that the work is optimally divided between the digital processes? SEL is co-founder and operator of the Healthcare Content Data Portal (HCDP) master data initiative. It is based on Sales Reports (HCSR)2 Marketplaces and B2B webshops ■ took part, representing the the internationally-established data The parties involved in e-HCSC must be clear about these entire market spectrum. formats and is also connected to the key positions and the respective responsibilities – especially Global Data Synchronisation Network when international teams tackle topics together. (GDSN)3. 24 smaller companies with fewer than 100 employees SEL has concluded a framework agree- 42 medium-sized business ment with GS1. The common goal: partners with fewer than to establish standards more strongly 10,000 employees or less than in the healthcare sector and improve EUR 1 billion turnover stakeholder interaction through a com- e -HCSC (e-Healthcare Supply Chain): For Sana Einkauf & Logistik this includes all IT solutions used to 32 large companies with more 1 mon “language”. optimally support the flow of goods, information and communication within business processes between than 10,000 employees or cooperation partners and business partners. more than EUR 1 billion 2 HCSR (Healthcare Sales Report): a uniform format to simplify and reduce the sales reporting formats on the market. The goal: standardised digital sales and turnover turnover reporting, reduction of cost and effort for the industrial partners (www.hcsr.de). 3 GDSN (Global Data Synchronisation Network): international GS1 standard for data pools that enables the exchange and synchronisation of article master data between trading partners worldwide.
6 Master Data Management Master Data Management 7 HCDP – Healthcare Content Data Portal MDM systems of Master data quality – The purpose of the common master data pool of the group purchasing business partners – improved uniform organisations is to enable business MDM partners to supply their validated product solutions master data as easily as possible. of business partners diversity and potential The data is made available to all affiliated purchasing organisations via validation an upload portal. www.hcdp.eu. Digital product information will be a must-have in the healthcare What solutions do business partners use to manage their sector in the future. However, administering it involves time and SAP 29.1 % product master data? Mainly established standard expense. Business partners see the greatest challenges for Microsoft 11.6 % solutions. However, only a very small proportion of the management of digital product information in the creation Oracle 11.6 % companies rely on genuine MDM solutions4. This is of a central data master as a single source of truth (62.3 %). Own solution 4.7 % also reflected in the results on data governance. A further 45.9 % cite data quality and 31.5 % see the automa- Infor 3.5 % tion of manual processes as major challenges. QAD 3.5 % Data quality should not be left to chance. However, more than Other 36 % 72 % of business partners have not established a system that reflects data governance in the area of product master Challenges for the cooperation partners in price data. More than 30 % of the business partners surveyed and regular maintenance currently have no clear formal guidelines for data governance. As a result data is stored in various IT systems that only contain Different basis and calculation units 81.3 % a fraction of the needed information, e.g. logistical data. Missing information on article creation 56.3 % Building contemporary solutions for Master Data Management Application of industry formats in 50 % materials management requires investment – human and financial. This is particularly challenging for small and medium-sized enterprises. In view of Missing and incorrect barcodes 43.8 % new regulatory requirements (e.g. through the Medical Device Cumbersome processes in the ma- 37.5 % terial goods management system Regulation and the UDI) as well as increased requirements from hospitals, MDM projects are indispensable. Companies can benefit from modern and scalable MDM cloud solutions. These already cover many of the requirements as standard. The challenges become problems in hospitals: Defects in the basis and calculation units, missing article information on article creation as well as incorrect or completely missing barcode information are most commonly mentioned. Another difficulty is Major challenges in the area of article master data that hospitals also (have to) configure their own basic units. This for industry business partners results in further conversion errors. Only just under a third (31.4 %) of business partners have a digital asset For the electronic procurement of a product, information management5 system to store images 62.3 % 45.9 % 31.5 % 11.5 % is needed. This information includes identifier, such as the and product data sheets. More than half GTIN barcodes, as well as logistical features. They are the use network drives for this. prerequisite for automated procurement processes with Missing Single Insufficient Manual Systems are Source of quality processes inflexible and logistics, e-invoicing and medical quality assurance. With the Truth and media outdated COVIN rules6 for checking master data quality, we are creating discontinuity industry-wide minimum standards for article master data in conjunction with the purchasing groups. 4 MDM (Master Data Management) refers here to the sum of the strategic, organisational, methodical and technological activities in relation to the article master data of a business partner, including the logistical data. The objectives of these measures are: 6 OVIN (Content Validation Network): Together with other purchasing organisations and industry C 1.) optimised and secured data quality and 2.) cross-application data consistency. committees, we are working on this cross-system and industry-wide uniform healthcare standard. The COVIN rules contain test methods for data validation. All the master data imported into the Healthcare 5 D igital Asset Management refers to software applications for storing and managing any digital content, in Content Data Portal has to undergo these tests. The COVIN table is publicly available. Industry business particular media files, such as graphics, videos, music files and text modules. partners can use it to increase data quality. (For information on COVIN and HCDP: www.hcdp.eu).
8 Master Data Management Classification systems 9 Catalogue templates Distribution used for supplying of classification article data standards 77.65 % Provision of product 77.38 % Classification – master data – arranging master data 17.65 % 30.95 % 15.3 % 19 % 15.3 % systems and formats 7.14 % Classification systems are an important tool in hospitals. By grouping articles together, they reduce complexity for users GHX Product Catalogue The majority of business partners provide article catalogues ECLASS and buyers, and provide the basis for efficient master data BMEcat through e-procurement platforms or content portals. The GHX Company-specific usage. The grouping of all articles by each individual hospital, platforms (73.5 % of all business partners surveyed) and the classification however, involves an enormous amount of work. Industry GS1 XML formats HCDP (66.3 % of the BPs) are firmly established. The independent Universal Medical Device standards can help here. What about their dissemination? individual Excel GS1 GDSN network supplies only 13.25 % of participating Nomenclature System uploads companies with their data. Compared with other sectors, GDSN Medical Columbus More than 77 % of participating business partners and is therefore significantly behind. It remains to be seen whether 60 % of collaborative hospitals claim to classify their it will establish itself as a standard in the healthcare sector. articles according to ECLASS8, followed by the Universal Medical Device Nomenclature System (19 %) and the The formats for the delivery of article data are mainly the Medical Columbus product classification system (7 %). GHX product catalogue (77.65 %), the BMEcat (17.65 %), GS1 XML formats (15.3 %) and individual Excel uploads (15.3 %). 61 % There is strong market penetration by ECLASS in of the participating These are the next steps: GHX has as the leading format become the virtual standard. cooperation partners are several product portfolios. Nevertheless, 30 % of all Sana Einkauf & Logistik supports the use of the established very interested in the use of suppliers – and more than two-thirds of hospitals – The HCDP provides an adequate formats. The use of individual Excel solutions is declining. the Sana product-group maintain a company-specific classification system, such master data solution. More than 250 classification system. as the Sana product-group classification system. business partners are already using it. Positive: The cooperating hospitals have not only identified the problems, they are also working on their solution. The Since the established formats will survey participants cite these master data projects for 2021: no longer be adequate in the future, These are the market trends: These are the next steps: SEL is working with other purchasing ■ Optimisation of the product master data Classification of the organisations to develop an independent and product group structure 19 % of business partners plan to classify Besides ECLASS, a product-group product master data and generic catalogue format for efficient ■ Use of the current ECLASS version their items according to ECLASS. classification system is needed supports hospitals: data provision – e.g. via HCDP. Synchronisation with Sana data and expansion ■ that keeps pace with the industry‘s ■ as an organisational of the classification system, including Sana More than 40 % of business partners would speed and innovativeness. It must be tool, The launch of the Sana ePIM is imminent. 7 product-group classification like the current ECLASS version to be structured in such a way that it can ■ with identifying With this app, cooperation partners will Addition of barcode information for all products ■ used in standardised bidding procedures meet the requirements of the Hospital equivalents or benefit from: Checking and setting up interfaces between e-procurement ■ or as part of public tenders (VgV). Accounting Ordinance (KHBV). product alternatives, providers and enterprise resource planning systems ■ with product ■ validated/classified Barcode usage for third-party deliveries, such as ■ The practical usability of ECLASS in Sana Einkauf & Logistik is contributing and material product master data implants and cardiological consumables, some of hospitals varies according to the ideas and technical input from the users cost control. ■ modern search algorithms which are also managed on consignment respective product area. Sometimes as a member of the steering committee added value information for hospitals ■ Improvement of the sustainable data quality ■ the classification is too fragmented, and and in the ECLASS specialist group. and flexible ways to distribute the data – at suppliers and in own systems sometimes too imprecise. Even if not all into the material management systems the characteristics are relevant for end SEL is creating on the basis and in support for common data ■ customers, their maintenance involves a addition to ECLAS the Sana product export formats great deal of work for all business partners. groups with a four-step classification the ability to maintain add-on ■ system. This new structure with around information for product recognition 430,000 negotiated items will be made of the stored Sana product-group ■ available at the launch of the Sana ePIM. 8 ECLASS: a data standard for classifying products and services classification system (SWT). 7 S ana ePIM: SEL‘s electronic product information management system goes into operation in 2021. It manages using standardised ISO compliant all the purchasing-relevant master data for 3 million articles in one central location. characteristics (www.eclass.eu/).
10 e-Procurement and platforms e-Procurement and platforms 11 12 % e-Procurement – The e-invoice Efficiency with platforms arrives late of business partners Do you need more information about process more than e-invoicing? If so, register now for 2/3 of orders fully our TransForm E-Invoicing Online automatically. Seminar on 22 June 2021. The majority of business partners hold contracts with Registration is via the Sana According to an EU Directive published in 2014, established e-Procurement service providers in order to eOne cooperation portal contracting authorities had to be able to process electronic receive and process orders electronically via EDI. The leading (www.sana-eone.de/ invoices by November 2020. With the introduction provider is GHX, followed by Pagero HBS and GSG. As events). of fully electronic invoice formats, all the involved regards hospitals, over 85 % of respondents use GHX. parties expect automation in the invoicing process to These are the market trends: be boosted. But can the industry also deliver? However, only 12 % of the business partners surveyed process e-Procurement platforms are the catalyst more than two-thirds of orders fully automatically in the material Only 52 % of the business partners surveyed can for the introduction of electronic and fully- management systems. What is striking here is that business today supply electronic invoices, i.e. machine- automated processes in hospitals. In partners who work with one, or better more, e-Procurement readable documents. Simple emails with pdf order to exploit their high potential, other service providers achieve a significantly higher automation rate. Sana Einkauf & Logistik is attachments do not meet these requirements. hospitals and business partners must Despite EDI, however, there is still room for improvement. organising further online consistently use the established standards seminars on the topics of and solutions in data transmission. More than 60 % of business partners estimate the post- master data, e-procurement processing costs for EDI orders9 to be medium or high. The and GS1 standards in If not yet introduced, do you as directors plan to The high automation potential becomes reasons lie in incorrect master data, incorrectly maintained hospitals. introduce fully electronic invoices? achievable with high master data quality prices as well as non-standardised special processes, for in hospitals, continuous comparison with example for consignment deregistrations or reorders. Errors the item and price information of the in data transmission via the established and partially outdated 2.3 % No answer purchasing group and better networking interfaces were mentioned as a further reason. The results 18.6 % 7% No of the actors in order to reconcile confirm SEL‘s strategy to use the existing e-procurement solutions The topic isn‘t process and interfaces. more efficiently in the first step with clean master data. on our radar How will clinics access product and price data and place electronic orders in the These are the next steps: These are the next steps: 37.2 % Yes, from 2022 Yes, second 18.6 % The topic isn’t half of 2021 future? Are the existing material management on our radar Yes, first half systems still the right way forward? Standardised procurement processes, such as those Sana Einkauf & Logistik is supporting of 2021 systematically set up by Sana General Hospital Supply (GHS/ the efforts to introduce electronic In the future, e-procurement will need to be KVV), are key to efficiency and scalability. In the GHS/KVV invoice formats and will share the 16.3 % 37.2 % deployed earlier, in the hospital’s internal hospitals with a high proportion of modular supply items, results with the industry associations. ordering portal, either in a requirements standardised electronic ordering and logistics processes system or a digital marketplace. Users in can achieve considerable optimisations for all involved. SEL General Hospital Supply already hospitals are accustomed to other ordering works with e-invoices. SEL is sharing What stage are the business partners who haven‘t yet processes from their private lives. This The added value in hospitals is only created by qualified its own experience of introducing the introduced e-invoices currently at? Around half of them are expectation, combined with staff shortages back documents such as order confirmations (ORDERSP), ZUGFeRD format with cooperation and planning to introduce e-invoicing in 2021 or 2022. The others and increasing cost pressure in hospitals delivery notes (DESADV) and e-invoices (INVOIC). The Sana business partners. From September don‘t yet have a specific timetable for it. How they will invoice mean that fax orders are becoming obsolete. Network e-HCSC continues to drive these developments 2021, a knowledge database on public health institutions in the future remains unclear. forward. It shares the knowledge from the onboardings e-invoicing will be available to hospitals of business partners in general hospital supply. and business partners in Sana eOne. It provides information on formats, contact In addition, agreement is needed in the healthcare sector persons and answers numerous FAQs. on the exchange of order data and back documents between the e-procurement providers (roaming). A 9 EDI: Electronic Data Interchange supplier monopoly must not slow down automation.
12 Marketplaces BI Solutions 13 Marketplaces and Material costs – 24 % webshops – simple and the pressure remains high of business partners operate an individual webshop. transparent Over 83 % The demand for consulting services with solutions for evaluating products and material costs is high. More than 83 % of the According to our survey, only a few business partners of the surveyed decision-makers decision-makers surveyed from the collaborative hospitals operate an individual webshop (24 %). One third of from collaborative hospitals are interested in a BI solution based on material management the participants nevertheless consider a webshop are interested in a BI solution. data. They want to use the solutions to make analyses, to be an important part of distribution. reporting and their visualization user-specific. Above all, they want to have access to the solutions at all times in order to At first glance, this is surprising, because the majority be able to take into account changed working conditions. of collaborative hospitals (71 %) already use webshop solutions for defined portfolios (including office, nursing, Highly scalable solutions are needed here that do not consider laboratory and business needs as well as HVACR and the material costs in isolation. Only in conjunction with the technical equipment). Almost 60 % of them expect webshop performance data is it possible for changes to be correctly turnover to increase or sharply increase in the future. assessed. Likewise, the financing of medical devices with New Diagnostic and Treatment Methods (NDTM) and Central Purchasing (CP) is becoming increasingly important for the These are the market trends: control of medical supplies and medicines. The respondents’ summary view is as follows: In addition to connectivity to Upon closer inspection, it becomes clear that users materials management, over 80 % would like to see linkage to are shifting towards cross-supplier marketplaces. performance data, information on financing, and comparative Over 83 % of online hospital buyers use Amazon, metrics with other healthcare facilities in a BI platform. 25 % Mercateo and over a third assortment-specific webshop solutions, such as for office supplies. The results of the surveys are also confirmed by the great interest in the Sana material-costs benchmark that takes place within Marketplaces are particularly in demand for the the framework of network controlling. Over 70 facilities from the medical B/C product range of small and medium-sized purchasing cooperation supply performance and financial data business partners. Important reasons for their use and receive benchmark results at department level in return. include straightforward processing, a wide range and transparency as regards availability and delivery time. These are the next steps: The potential to reduce process costs in C-item purchasing is enormous. The use of marketplaces with Current contribution to material cost Strategic Sana network controlling began on modern punch-out interfaces allows for integration into control: Verena Hafner/Sebastian Körner/ a new level in May 2021: The participating materials management without media discontinuity, Manfred Siegert: Material cost control. hospitals can now use a completely new analytics combined with a shopping experience that users have Talking about cost and performance, solution in Sana eOne. There they will find: long been accustomed to from their private lives. in: f&w, Issue 5-2021, p. 444. ■ valuations tailored to their company, including benchmarks e in an analysis cluster of comparable hospitals, ■ comprehensive KPIs at department level for identifying potentials and strengths in the areas under consideration, ■ a report and an alternative Excel export for the further processing of the underlying data in the hospital.
14 Sana eOne cooperation portal WE 15 Hospitals by themselves Cooperation will not be able to cover all areas of digitalisation. The Big steps – Over 71 % is digital collaboration WE is the crucial factor here: the close and cooperative let‘s take them together! of all respondents say that they cooperation of business are very satisfied with the Sana How do respondents view the Sana eOne digital cooperation partners,cooperation Patient care needs support from purchasing and logistics. eOne cooperation portal. platform? More than 71 % of all survey respondents expressed partners and SEL. It This in turn calls for rapid progress in digitalisation. large satisfaction with the Sana eOne cooperation portal. provides the basis for creating scalable platforms WE need the following in purchasing and logistics now: However, they still provided many useful suggestions and processes that are as to how it could be improved. This included more sustainable and future-proof. ■ Product master data – validated and standardised transparency on savings effects through liability reporting ■ Classification standards – which reflect the on the part of the clinics, combined with BI solutions. Also different requirements of hospitals desired is the possibility of digital liability control on the ■ e-Procurement – based on uniform standard formats, part of business partners and cooperation partners. interoperable and without media discontinuity ■ E-invoices – as a working solution A roadmap based on the world‘s leading IT ■ What Sana eOne can do: solutions, cloud-based – for future security, innovative strength and interoperability ■ he Sana eONE cooperation portal is the focal T point of our digital world. This is where our partners SEL expects the following from innovative market shapers: can find all the functions and data as well as support for essential purchasing processes. ■ Create the prerequisites for master data quality – this ensures our cooperation! ■ ooperation partners can digitally secure and check C Advellence ■ Support industry solutions (HCDP, HCSR, best prices and participate in procurement procedures. Solutions AG COVIN) – isolated solutions have no future! These are the next steps: In addition, there are state-of-the-art analytics solutions Implementation of the Send us e-invoices – we can handle them! ■ for controlling material costs and benchmarking within Sana ePIM based on the Drive forward the implementation of the IT roadmap ■ The systems for electronic sales the framework of Sana network controlling. Feedback on Riversand MDM solution now – WE are either the brake slowing digitalisation reporting via the uniform Health Care product portfolios, business partners, Sana events and down or the motor driving it forward! Sales Report (HCSR) format are other current topics is obtained via a survey module. In the Bayard Consulting Group already in the test phase at SEL. Sana Newsblog all users receive up-to-date information. Implementation and further A survey can never take into account all conceivable From the end of 2021, HCSR data development of HCDP on the questions. All involved parties – business partners can be provided directly in Sana ■ usiness partners will find in Sana eOne an overview of all B basis of of the SyncManager as well as collaborative hospitals – eONE via an upload portal. Sana cooperating hospitals as well as the corresponding need to honestly answer two further questions: volume forecasts from the group. Business partner Prodware Deutschland AG Other functions required by business contacts can be maintained directly in Sana eONE Implementation and further 1. How do WE plan to shape the electronic partners and hospitals in the survey, such and are therefore always available to everyone. development of Sana eOne trend in the supply chain? as a monthly sales report for business based on MS Dynamics 2. How can WE shape the electronic trend in the partners, the extension of liability supply chain with our own resources? reporting to all purchasing areas including Sana IT Services GmbH pharmaceuticals, and the import of master Provision of IT and The answers to these two questions will vary. One thing is certain, data independently of e-procurement into infrastructure, in particular however: Strategic decisions and implementation strength are in-house materials management for Hospital Full Care needed to overcome the fundamental challenges of digitalisation. are already part of the roadmap. and Analytics Sana Einkauf & Logistik would like to thank the IT service providers for their dedicated cooperation.
Cooperation. Digitalisation. Future. Tobias Salein Head of Communications & Marketing Tel.: +49 89 678204-141 E-mail: tobias.salein@sana.de Publisher: Sana Einkauf & Logistik GmbH Oskar-Messter-Straße 24 85737 Ismaning 2021-02-E E-mail: info-einkauf-logistik@sana.de Web: www.sana-einkauf-logistik.de
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