Bibliography - Elgaronline

Page created by Todd Clarke
 
CONTINUE READING
Bibliography
              3D Hubs (2016), 3D Printing Industry Trends Q3-2016, accessed 23
                February 2017 at https://www.3dhubs.com/trendsq3-2016.
              Abdelaziz, Shady G., Abdelfatah A. Hegazy and Ahmed Elabbassy
                (2010), ‘Study of self-service technology within experimental research
                of check-in techniques: case study and concept’, International Journal of
                Computer Science Issues, 7 (3), 17‒26.
              Accenture (2014), ‘Revitalization: the success of new postal models —
                achieving high performance in the postal industry’, Accenture, accessed
                20 December 2016 at http://postalvision2020.com/wp-content/uploa​
                ds/2014/04/Postal-2020-April-9-2014-Accenture_Revitalization_The-Suc​
                cess-Of-New-Postal-Models_Final.pdf.
              Alberti, Bill (2013), ‘The customer-activated enterprise study: why con-
                sumer collaboration is driving business strategy’, C-Space, 16 October
                2013, accessed 20 December 2016 at https://www.cspace.com/blog/con​
                sumer-collaboration-driving-business-strategy/.
              Alexander, Andrew, Gareth Shaw and Louise Curth (2005), ‘Promoting
                retail innovation: knowledge flows during the emergence of self-service
                and supermarket retailing in Britain’, Environment and Planning A, 37
                (5), 805‒821.
              AMA (1948), ‘Report of the Definitions Committee, R.S. Alexander,
                Chairman, AMA [American Marketing Association]’, Journal of
                Marketing, 13 (October), 202‒217.
              Amazon (2015), 2015 Amazon.com Inc., Annual Report, Seattle, OR, USA:
                Amazon.com Inc., accessed 20 December 2016 at http://www.annual​
                reports.com/Company/amazoncom-inc.
              Aranko, Jenni (2013), ‘Developing the last mile of a parcel delivery service
                concept for consumers’, unpublished Master’s thesis at Laurea University
                of Applied Sciences, Laurea Leppävaara, EE, accessed 20 December 2016
                at https://www.theseus.fi/bitstream/handle/10024/68332/Aranko_Jenni.pd​
                f ?sequence51.
              Aravind, Indulekha (2015), ‘Big Billion Days: how retailers like Flipkart,
                Amazon, Snapdeal and others are gearing up ahead of festive season’,
                The Economic Times, 13 October 2015, accessed 20 December 2016 at
                economictimes.indiatimes.com › Industry › Services › Retail.

                                                    149

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 149                                                             12/01/2018 14:10
150                             Consumer logistics

                 Armstrong, Martin (2017), ‘Are you comfortable giving Amazon your
                   front door key for final delivery?’, Supply Chain24/7, 26 October 2017,
                   accessed 29 October 2017 at http://www.supplychain247.com/article/
                   amazon_wants_your_front_door_key?ajs_uid57576A3122245H9Q.
                 Australia Post (2011), ‘Australia Post transforms its parcel service to meet
                   online shopping boom’, Australia Post, 10 October 2011, accessed 20
                   December 2016 at http://auspost.com.au/about-us/parcels-transforma​
                   tion-announcement.html.
                 Azevedo, Filipa and Mariusz Maciejewski (2015), ‘Social, economic and
                   legal consequences of Uber and similar transportation network com-
                   panies (TNCs)’, Briefing, Brussels, BE: European Parliament, pp. 1‒6,
                   accessed 20 December 2016 at http://www.europarl.europa.eu/RegData/
                   etudes/BRIE/2015/563398/IPOL_BRI%282015%29563398_EN.pdf.
                 Baguley, Richard and Colin McDonald (2016), ‘Appliance science: how the
                   Amazon Dash button works’, CNET, 2 June 2016, accessed 15 January
                   2017 at https://www.cnet.com/au/news/appliance-science-how-​the-ama​
                   zon-dash-but​ton-works/.
                 Baldwin, Richard (2013), ‘Trade and industrialisation after globalisation’s
                   second unbundling: how building and joining a supply chain are differ-
                   ent and why it matters’, in Robert C. Feenstra and Alan M. Taylor (eds),
                   Globalization in an Age of Crisis: Multilateral Economic Cooperation
                   in the Twenty-First Century, Chicago, IL, USA: University of Chicago
                   Press, pp. 165‒212.
                 Ballou, Ronald H. (1970), ‘Broadening and unifying marketing logistics’,
                   The Logistics Review, 6 (Winter), 5‒23.
                 Ballou, Ronald H. (1973), Business Logistics Management, New Jersey, NJ,
                   USA: Prentice Hall.
                 Ballou, Ronald H. (2007), ‘The evolution and future of logistics and supply
                   chain management’, European Business Review, 19 (4), 332–348.
                 Bamfield, Joshua (2013), Retail in 2018 — Shop Numbers, Online and
                   the High Street, Newark, UK: Centre for Retail Research, accessed
                   20 December 2016 at http://www.leeds.gov.uk/docs/CD93%20Retail%20
                   2018%20May​Reporto.pdf.
                 Barr, Alistair and Jessica Wohl (2013), ‘Exclusive: Wal-Mart may get cus-
                   tomers to deliver packages to online buyers’, Reuters: Business News,
                   28 March 2013, accessed 20 December 2016 at http://www.reuters.com/
                   article/us-retail-walmart-delivery-idUSBRE92R03820130328.
                 Barro, Josh (2014), ‘Under pressure from Uber, taxi medallion prices are
                   plummeting’, The New York Times, 28 November 2014, accessed 20
                   December 2016 at http://www.nytimes.com/2014/11/28/upshot/under-
                   pressure-from-uber-taxi-medallion-prices-are-plummeting.html?_r50.
                 Baumgarten, Helmut (2004), ‘Trends in der logistik’, in Helmut Baumgarten,

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 150                                                             12/01/2018 14:10
Bibliography	­151

                Hartmut Zadek, Inga-Lena Barkow (eds), Supply Chain Steuerung und
                Services: Logistic-Dienstleister Managen Globale Nietzwerke — Best
                Practices, Heidelberg, DE: Springer Verlag, pp. 1‒11.
              Bedeman, Mark and John Gattorna (2003), ‘Third and fourth-party
                logistics service providers’, in John Gattorna (ed.), Gower Handbook
                of Supply Chain Management, Fifth Edition, Aldershot, UK: Ashgate
                Publishing, pp. 486‒500.
              Belahsen, Safaa (2015), ‘The different business models of crowdsourcing’,
                Professional dissertation, Society & Organizations (SnO) Center, 5 June
                2015 HEC Paris, accessed 13 December 2016 at http://www.hec.edu/SnO/
                STUDENT-POSTS/The-different-business-models-of-crowdsourcing.
              Bensinger, Greg and Laura Stevens (2014), ‘Amazon, in threat to UPS,
                tries its own deliveries: an alternative to shippers like FedEx and UPS,
                new service could deliver goods the same day as purchased’, The Wall
                Street Journal, 24 April 2014, accessed 20 December 2016 at http://www.
                wsj.com/articles/SB10001424052702304788404579521522792859890.
              Bensinger, Greg and Laura Stevens (2016), ‘Amazon’s newest ambition:
                competing directly with UPS and FedEx’, The Wall Street Journal, 27
                September 2016, accessed 20 December 2016 at http://www.wsj.com/
                articles/amazons-newest-ambitioncompeting-directly-with-ups-and-fede​
                x-1474994758.
              Bermingham, Finbarr (2015), ‘Robotics to replace low-cost manufactur-
                ing hubs’, Global Trade Review (GTR), accessed 19 December 2016 at
                http://www.gtreview.com/news/asia/robotics-to-replace-low-cost-manufa​
                cturing-hubs/.
              Bloom, Jonah (2007),’How and why we picked the Consumer as Agency of
                the Year’, Advertising Age, 8 January 2007, accessed 13 December 2016
                at http://adage.com/article/news/picked-consumer-agency-year/114153/.
              Bookbinder, James H. (2005), ‘Editorial: global logistics’, Transportation
                Research E: Logistics and Transportation Review, 41 (6), 461‒466.
              Bookbinder, James H. (ed.) (2013), Handbook of Global Logistics:
                Transportation in International Supply Chains, New York, USA, Heidelberg
                and Dordrecht, DE, and London, UK: Springer.
              Bowersox, Donald J., David J. Closs and M. Bixby Cooper (2002), Supply
                Chain Logistics Management, Boston, MA, USA: McGraw-Hill/Irwin.
              Bughin, Jacques (2014), ‘Brand success in an era of Digital Darwinism’,
                Journal of Brand Strategy, 2 (4), 355‒365.
              Byvoet, Michel (2006), ‘The power of web platforms based on modular design
                in user-centric apparel market’, in Thorsten Blecker, Gerhard Friedrich,
                L. Hvam and K. Edwards (eds), Customer Interaction and Customer
                Integration, Proceedings of the Joint Conference of the International
                Mass Customization Meeting 2006 (IMCM’06) and the International

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 151                                                             12/01/2018 14:10
152                             Consumer logistics

                   Conference on Economic, Technical and Organisational Aspects of Product
                   Configuration Systems (PETO’06), Series on Business Informatics and
                   Application Systems Vol. 2, Berlin, DE: Gito Verlag, pp. 57‒65.
                 Carsten, Paul (2015), ‘Alibaba’s Suning deal a riposte to growing
                   might of rival JD.com’, Reuters, 12 August 2015, accessed 20
                   December 2016 at http://www.reuters.com/article/us-ali​bab​a-sun​ing-​
                   idUSKCN0QH0KZ20150812.
                 Castells, Manuel (1996), The Rise of the Network Society: The Information
                   Age: Economy, Society and Culture, Volume I, Cambridge, MA, USA
                   and Oxford, UK: Blackwell Publishing.
                 CB Insights (2016a), ‘Startups in supply chain and logistics: investments,
                   acquisitions, and trends to watch’, CB Insights, December 2016, accessed
                   22 February 2017 at https://www.cbinsights.com/reports/CB-Insights_
                   Supply-Chain-and-Logistics_webinar.pdf.
                 CB Insights (2016b), ‘Disrupting logistics: the startups that are unbundling
                   FedEx & UPS’, CB Insights, Newsletter, 28 July 2016, accessed 20 December
                   2016 at https://www.cbinsights.com/blog/startups-unbundling-fedex/.
                 CB Insights (2017),’ Amazon strategy teardown: building new business in
                   AI, next-gen logistics, and enterprise cloud apps’, CB Insights, 17 April
                   2017, accessed 23 April 2017 at https://cbinsights.com.
                 Chakravorti, Bhaskar, and Ravi Shankar Chaturvedi (2015), ‘Europe’s other
                   crisis: a digital recession’, Harvard Business Review, 27 October 2015,
                   accessed 31 December 2016 at https://hbr.org/2015/10/europes-other-
                   crisis-a-digital-recession?utm_source5Socialflow&utm_medium5Tweet​
                   &utm_campaign5Socialflow.
                 Christopher, Martin (1992), Logistics and Supply Chain Management:
                   Creating Value-Added Networks, London, UK: Pitman Publishing.
                 Clark, Tim and Szu Ping Chan (2014), ‘A history of Tesco: the rise
                   of Britain’s biggest supermarket’, Telegraph Media Group, 4 October
                   2014, accessed 20 December 2016 at http://www.telegraph.co.uk/finance/
                   markets/2788089/A-history-of-Tesco-The-rise-of-Britains-biggest-super​
                   market.html.
                 CLM (1986), What It’s All About, Oak Brook, IL, USA: Council of Logistics
                   Management.
                 Closs, David J., Thomas J. Goldsby and Stephen R. Clinton (1997),
                   ‘Information technology influences on world class logistics capabil-
                   ity’, International Journal of Physical Distribution and Logistics, 27 (1),
                   4‒17.
                 Cohen, Daniel L. (2014), ‘Fostering mainstream adoption of industrial
                   3D Printing: understanding the benefits and promoting organizational
                   readiness’, 3D Printing and Additive Manufacturing, 1 (2), 62–69.
                 Cottrill, Ken (2011), Transforming the Future of Supply Chains Through

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 152                                                             12/01/2018 14:10
Bibliography	­153

                Disruptive Innovation: Additive Manufacturing, Boston, MA, USA: MIT
                Center for Transportation & Logistics White Paper.
              Cowen, Deborah (2010), ‘The geography of logistics, market authority and
                the security of supply chains’, Annals of the Association of American
                Geographers, 100 (3), 600‒620.
              Cowen, Deborah (2014), The Deadly Life of Logistics: Mapping Violence in
                Global Trade, Minneapolis, MN, USA: University of Minnesota Press.
              Creamer, Matthew (2007), ‘Ad Age Agency of the Year: the consumer’,
                Advertising Age, 8 January 2007, accessed 13 December 2016 at http://
                adage.com/article/news/ad-age-agency-year-consumer/114132/.
              Crew, Michael A. and Timothy J. Brennan (2015), ‘Business models: some
                implications for USPS’, in Michael A. Crew and Timothy J. Brennan (eds),
                Postal Delivery Innovation in the Digital Economy, Heidelberg, DE, New
                York, NY, USA, Dordrecht, DE and London, UK: Springer, pp. 1‒16.
              Cronkite, Isaac Sebastian (2015), ‘Evaluate innovative strategies leverag-
                ing USPS capabilities to advance as a vital 21st century service occupa-
                tion’, submitted to the MIT Sloan School of Management as a partial
                fulfilment of the requirements for the degree of Master of Business
                Administration at the Massachusetts Institute of Technology, MA,
                USA, June 2015, accessed 30 December 2016 at https://dspace.mit.edu/
                handle/1721.1/99048.
              Croxton, Keely L., Sebastian J. Garcia-Dastugue, Douglas M. Lambert
                and Dale S. Rogers (2001), ‘The supply chain management process’, The
                International Journal of Logistics Management, 12 (2), 13‒36.
              CRR (2013), Retail Forecast for 2018, Nottingham, UK: Centre for Retail
                Research, accessed 20 December 2016 at research@retail research.org/
                retail2018.php.
              CRR (2016), Online Retailing: Britain, Europe, US and Canada 2017,
                Nottingham, UK: Centre for Retail Research, accessed 9 October
                2017 at http://www.retailresearch.org/onlineretailing.php.
              CSCMP (nd), ‘CSCMP supply chain definitions’, Council of Supply
                Chain Management Professionals, accessed 17 December 2016 at https://
                cscmp.org/about-us/supply-chain-management-defini.
              Davis, Gerald F. (2016), The Vanishing American Corporation: Navigating
                the Hazards of a New Economy, Oakland, CA, USA: Berrett-Koehler
                Publishers.
              Deloitte (2013), ‘Reinventing the role of the High Street’, The Deloitte
                Consumer Review, Sixth Edition, London, UK: Deloitte LLP.
              deMin, James E, (2005), Collaborative Planning, Forecasting and
                Replenishment (CPFR) and the Network — Cracking the Bullwhip!,
                London, UK, BT Infonet, accessed 2 January 2017 at https://www.
                globalservices.bt.com/static/assets/pdf/data_sheets/business_needs/indu​

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 153                                                             12/01/2018 14:10
154                             Consumer logistics

                  stry_specific/industrial​%20manufacturing/collaborative_planning_and_​
                  the_network_bullwhi​p_effect.pdf.
                 Deutsche Post (2012), Delivering Tomorrow: Logistics 2050 A Scenario
                  Study, Bonn: Deutsche Post AG, accessed 7 June 2015, available at www.
                  dp dhl.com/en/…/delivering_tomorrow_logistics_2050.html.
                 DG (2013), Dachis Group, Austin, TX, USA, accessed 3 January 2017 at
                  http://www.builtinaustin.com/company/dachis-group.
                 DHL (2013a), Low-Cost Sensor Technology: A DHL Perspective on
                  Implications and Use Cases for the Logistics Industry, Troisdorf, DE:
                  DHL Trend Research and Fraunhofer IFF, accessed 19 December
                  2016 at https://www.delivering-tomorrow.com/wp…/CSI_Studie_Low_
                  Sensor.pdf.
                 DHL (2013b), Big Data in Logistics: A DHL Perspective on How to Move
                  Beyond the Hype, Troisdorf, DE: DHL Trend Research and Consulting
                  DETECON, accessed 19 December 2016 at http://www.dhl.com/en/about_
                  us/logistics_insights/dhl_trend_research/bigdata.html#.VgOv1c7MOHk.
                 DHL (2013c), Key Logistics Trends in the Life Sciences 2020+: A DHL
                  Perspective on How to Prepare for Growth, Troisdorf, DE: DHL Customer
                  Solutions & Innovation, accessed 19 December 2016 at http://www.dhl.
                  com/content/dam/downloads/g0/about_us/innovation/lsh_whitepaper.
                  pdf.
                 DHL (2014), Logistics Trend Radar: Delivering Insight Today, Creating
                  Value Tomorrow, Troisdorf, DE: DHL Trend Research and Consulting
                  DETECON, accessed 13 December 2016 at http://www.dhl.com/content/
                  dam/downloads/g0/about_us/logistics_insights/DHL_Logistics-TrendRa​
                  dar_2014.pdf.
                 DHL (2015a), Internet of Things in Logistics: A Collaborative Report by
                  DHL and Cisco on Implications and Use Case for the Logistics Industry,
                  2015, Toisdorf, DE: DHL Customer Solutions & Innovations, accessed
                  13 December 2016 at http://www.dpdhl.com/content/dam/dpdhl/presse/
                  pdf/2015/DHLTrendReport_Internet_of_things.pdf.
                 DHL (2015b), Omni-Channel Logistics: A DHL Perspective on Implications
                  and Use Cases for the Logistics Industry, 2015, Troisdorf, DE: DHL
                  Customer Solutions & Innovation, accessed 19 December 2016 at http://
                  www.dhl.com/content/dam/downloads/g0/about_us/logistics_insights/dhl​
                  _trendreport_omnichannel.pdf.
                 DHL (2016), Logistics Trend Radar: Delivering Insight Today. Creating Value
                  Tomorrow, Troisdorf, Germany: DHL Trend Research and Consulting
                  DETECON, accessed 13 December 2016 at http://www.dhl.com/content/
                  dam/downloads/g0/about_us/logistics_insights/dhl_logistics_​trend_radar​
                  _2016.pdf.
                 Dörner, Karel and David Edelman (2015), ‘What “digital” really means.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 154                                                             12/01/2018 14:10
Bibliography	­155

                Everyone wants to go digital. The first step is truly understanding
                what that is’, McKinsey & Company: Insights and Publications, July
                2015, accessed 13 December 2016 at http://www.mckinsey.com/insights/
                high_tech_telecoms_internet/what_digital_really_means.
              DPDHL (2013), MyWays — Deliveries Throughout Stockholm by Involving
                the City’s Residents, Troisdorf, DE: Deutsche Post DHL Group, accessed 20
                December 2016 at https://www.youtube.com/watch?v5EO7G3ZjTaWM.
              Drennen, Hannah (2011), Self service technology in airports and the
                customer experience, UNLV Theses/Dissertations/Professional Papers/
                Capstones, Paper 1053, University Libraries, University of Nevada, Las
                Vegas, NV, USA, accessed 20 December 2016 at http://digitalscholar​
                ship.unlv.edu/cgi/viewcontent.cgi?article52054&context5thesesdissert​
                ations.
              Drucker, Peter F. (1962), ‘The economy’s dark continent’, Fortune, 45 (4),
                103, 265, 268, 270.
              eBay (2015), ‘eBay and Woolworths to reinvent the way Australians shop’,
                eBay Media Centre, 24 February 2015, accessed 20 December 2016
                at http://media.ebay.com.au/ebay-and-woolworths-reinvent-way-austra​
                lians-shop.
              eBay (2016), ‘Find a pick up store’, eBay, accessed 20 December 2016 at
                http://pages2.ebay.com.au/Click_and_collect.
              EC/EPoSS (2008), Internet of Things in 2020; Roadmap for the Future,
                Joint European Commission /EPoSS Expert Workshop on RFID/
                Internet-of-Things, Brussels, BE: European Commission, accessed 19
                December 2016 at http://www.smart-systems-integration.org/public/
                internet-of-things.
              Econolyst (2014), ‘Additive manufacturing & 3-D Printing Masterclass’,
                7 July, EPSRC Centre for Additive Manufacturing, University of
                Nottingham, UK, accessed 5 June 2015 at http://www.econolyst.co.uk/
                resources/documents/files/AM_Masterclass_7th_July.pdf [no longer
                online].
              Economist, The (2012a), ‘The boomerang effect’, The Economist, 21
                April 2012, accessed 13 December 2016 at http://www.economist.com/
                node/21552898.
              Economist, The (2012b), ‘3D printing: difference engine: the PC all over
                again?’, The Economist, 29 September 2012, accessed 19 December 2016
                at www.economist.com/blogs/babbage/2012/09/3d-printing.
              Economist, The (2013), ‘Reshoring manufacturing: coming home’, 19
                January 2013, The Economist, accessed 2 January 2017 at http://www.
                economist.com/news/special-report/21569570-growing-number-american​
                -companies-are-moving-their-manufacturing-back-united.
              Economist, The (2015), ‘Schumpeter: the piggly wiggly way’, The Economist,

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 155                                                             12/01/2018 14:10
156                             Consumer logistics

                   9 May 2015, accessed 1 Match 2017 at http://www.economist.com/news/
                   business/21650554-businesses-should-think-carefully-about-continuing-
                   heap-work-their-customers-piggly.
                 Economist, The (2016), ‘Push my buttons’, The Economist, 22 October 2016,
                   accessed 30 December 2016 at http://www.economist.com/news/busine​
                   ss/21709070-experiments-automated-consumption-push-my-but​tons.
                 EFT (2015), The 2015 CSCO [Chief Supply Chain Officer] Report,
                   London, UK: Eye for Transport, accessed 19 December 2016 at http://
                   www.slideshare.net/SarahReynolds7/1507-eftransport-csco-report-v4.
                 Ellickson, Paul B. (2016),’The evolution of the supermarket industry:
                   from A&P to Walmart’, in Emek Basker (ed.), Handbook on the Economics
                   of Retail and Distribution, Cheltenham, UK and Northampton, MA,
                   USA: Edward Elgar Publishing, pp. 368‒391.
                 Ellickson, Paul B. and Paul L.E. Grieco (2013), ‘Wal-Mart and the geog-
                   raphy of grocery retailing’, Journal of Urban Economics, 75 (1), 1‒14.
                 EU-SME (2015), Sector Report: Smart Cities in China, Beijing, CN:
                   EUSME Centre in association with China-Britain Business Council
                   (CBBC), accessed 19 December 2016 at http://www.cbbc.org/cbbc/me​
                   dia/cbbc_media/KnowledgeLibrary/Reports/EU-SME-Centre-Report-
                   Smart-Cities-in-China-Jan-2016.pdf.
                 Evans, Dave (2011), ‘The Internet of Things [Infographic]’, Cisco Blog,
                   15 July 2011, accessed 13 December 2016 at http://blogs.cisco.com/
                   diversity/the-internet-of-things-infographic.
                 FedEx (2016), ‘FedEx Q3 FY16 Earnings Call Transcript — March 16
                   2016’, accessed 21 December 2016 at http://s1.q4cdn.com/714383399/
                   files/doc_events/2015/Earnings-Transcript-Q3-FY16.pdf.
                 Feng, Cindy Hsin-I (2012), ‘The tale of sushi: history and regula-
                   tions’, Comprehensive Reviews in Food Science and Food Safety, 11 (2),
                   205–220.
                 Fenn, Jackie (2014), ‘Applying lessons from 20 years of hype cycles to
                   your own innovation and forecasting strategies’, Gartner, Stamford, CT,
                   USA: Gartner. G00269298, 16 September 2014, accessed 13 December
                   2016 at https://www.gartner.com/doc/2847417?plc5ddp.
                 FHWA (2005), Standards for Supply Chain Documentation, Washington, DC,
                   USA: Federal Highway Administration, Office of Freight Management
                   and Operations, accessed 19 December 2016 at http://slideplayer.com/
                   slide/6661663/.
                 Fletcher, Gordon, Anita Greenhill, Marie Griffiths and Rachel McLean
                   (2016), ‘The social supply chain and the future High Street’, Supply
                   Chain Management: An International Journal, 21 (1), 78‒91.
                 Flipkart (2016a), ‘About us’, Flipkart, accessed 20 December 2016 at
                   http://www.flipkart.com/about-us.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 156                                                             12/01/2018 14:10
Bibliography	­157

              Flipkart (2016b), ‘Fast, faster, fastest: our same-day guarantee and in-a-day
                guarantee delivery options make it possible to get orders asap’, Flipkart,
                accessed 20 December 2016 at http://www.flipkart.com/faster-delivery.
              Ford Michele and Vivian Holman (2016), ‘The go-jek effect’, Inside
                Indonesia, 6 November 2016, accessed 25 February 2017 at http://www.
                insideindonesia.org/the-go-jek-effect.
              Forrester, Jay W. (1961), Industrial Dynamics, Cambridge, MA, USA:
                MIT Press.
              Friedman, Thomas L. (2008), The World is Flat: The Globalized World in
                the Twenty-First Century, Melbourne, AU: Penguin Books.
              Fullerton, Tikki (2015), ‘Australian stores take note as UK retailer John
                Lewis kicks goal’, ABC News, 9 October 2015, accessed 20 December
                2016 at http://www.abc.net.au/news/2015-10-08/john-lewis-boss-hails-
                shops-an​d-clicks-retail​-future/6838412.
              Galaskiewicz, Joseph (2011), ‘Studying supply chains from a social network
                perspective’, Journal of Supply Chain Management, 47 (1), 4‒8.
              Gartner, Inc. (2014a), ‘Gartner’s 2014 Hype Cycle for emerging technolo-
                gies maps the journey to digital business’, Gartner, Stamford, CT, USA:
                Gartner, Inc., accessed 13 December 2016 at http://www.gartner.com/
                newsroom/id/2819918.
              Gartner, Inc. (2014b), ‘Gartner says consumer 3D Printing is more
                than five years away’, Gartner Press Release, Egham, UK, 19 August
                2014, accessed 19 December 2016 at http://www.gartner.com/newsroom/
                id/2825417.
              Gattorna, John L. (2006), ‘The evolving Third Party Logistics (3PL) offer-
                ing’, Logistik Horisont, 4 pp., accessed 17 December 2016 at https://www.
                yumpu.com/en/document/view/4943030/1-the-evolving-third-party-logis​
                tics-3pl-offering-john-gattorna.
              Gattorna, John L. (2009), ‘Revisiting and refining Lee’s “Triple-A” supply
                chain’, in John L. Gattorna and Friends (eds), Dynamic Supply Chain
                Alignment: A New Business Model for Peak Performance in Enterprise
                Supply Chains Across All Geographies, Farnham, UK: Ashgate Publishing,
                pp. 123‒131.
              Gecowets, George A. (1979), ‘Physical distribution management’, Special
                Issue: Physical Distribution Management, Defense Transportation
                Journal, 35 (4), 5‒8, 10‒12.
              Gevaers, Roel, Eddy de Voorde and Thierry Vanelslander (2009),
                ‘Characteristics of innovations in last mile logistics — using best
                practices, case studies and making the link with green and sustainable
                logistics’, European Transport Conference, 2009 Proceedings, Leiden,
                NL: Association for European Transport Research and Contributors,

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 157                                                             12/01/2018 14:10
158                             Consumer logistics

                   2009, accessed 20 December 2016 at http://abstracts.aetransport.org/
                   conference/index/id/15.
                 Giddens, Anthony (1984), The Constitution of Society: Outline of the
                   Theory of Structuration, Berkeley and Los Angeles, CA, USA: University
                   of California Press.
                 Gilmour, Peter (1974), ‘Physical distribution management’, in Peter
                   Gilmour (ed.), Physical Distribution Management in Australia, Sydney,
                   AU: Cheshire in association with the Productivity Council of Australia,
                   pp. 1‒11.
                 Gilmour, Peter (1979), ‘Physical distribution management’, in Peter Gilmour
                   (ed.), Physical Distribution Management in Australia: Second Edition,
                   Sydney, AU: Longman Cheshire in association with the Productivity
                   Council of Australia, pp. 1‒9.
                 Gilmour, Peter and Peter J. Rimmer (1978), ‘Business logistics in the
                   Pacific Basin’, The Columbia Journal of World Business, 11 (1), 63‒72.
                 Griffiths, John (2016), ‘Uber looms over the delivery business’, Financial
                   Times, 18 April 2016, accessed 20 December 2016 at https://www.ft.com/
                   content/cce6eed0-c03a-11e5-9fdb-87b8d15baec2.
                 Grimsey Team (2009), The Grimsey Review: An Alternative Future for the
                   High Street, accessed 20 December 2016 at http://www.vanishinghigh​
                   street.com/the-grimsey-review/.
                 GT (nd), ‘The evolution of SCL’, Supply Chain and Logistics Institute
                   (SCL), Georgia Tech., GA, USA, accessed 17 December 2016 at https://
                   www.scl.gatech.edu/about/scl/history.
                 Gurstein, Mike (2014), ‘Smart cities vs. smart communities: empowering
                   citizens not market economics’, Gurstein’s Community Informatics, 6
                   November 2014, accessed 19 December 2016 at https://gurstein.word​
                   press.com/2014/11/06/smart-cities-vs-smart-communities-enabling-mar​
                   kets-or-empowering-citizens/.
                 Gwynn, David (2016), ‘A quick history of the supermarket’, Grocetaria.
                   com: Exploring Supermarket History, accessed 20 December 2016 at
                   www.groceteria.com.
                 Halatsis, Aristos (2013), ‘Crowdsourcing for the last mile’, Logistics Arena,
                   10 April 2013, accessed 20 December 2016 at www.logisticsarena.eu/
                   crowdsourcing-for-the-last-mile.
                 Halldórsson, Árni, Juliana Hsuan and Herbert Kotzab (2015),
                   ‘Complementary theories to supply chain management revisited —
                   from borrowing theories to theorizing’, Supply Chain Management: An
                   International Journal, 20 (6), 574–586.
                 Harper, Tom R. and Bernardo Bátiz-Lazo (2013), Cash Box: The Invention
                   and Globalization of the ATM, Louisville, KY, USA: NetWorld Media
                   Group and ATM Industry Association.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 158                                                             12/01/2018 14:10
Bibliography	­159

              Harrison, Alan and Remko Van Hoek (2008), Logistics Management
                Strategy: Competing through the Supply Chain, Third Edition, London
                UK: FT Prentice Hall.
              Hempel, Jessi (2006), ‘Crowdsourcing: milk the masses for inspiration’,
                Business Week, 25 September 2006, 38‒39.
              Hepworth, Kate (2014), ‘Enacting logistics geographies’, Environment and
                Planning D: Society and Space, 32 (6), 1120‒1134.
              Hinchcliffe, Dion (2010), ‘The advent of the social supply chain’, Enterprise
                Irregulars, 21 April 2010, accessed 17 December 2016 at https://www.
                enterpriseirregulars.com/16819/the-advent-of-the-social-supply-chain.
              Hitachi (2015), ‘Hitachi Transport System: 3PL/Contract Logistics’,
                accessed 17 December 2016 at http://www.hitachi-transportsystem.com/
                en/3pl/procure.
              Howe, Jeff (2006), ‘Crowdsourcing: a definition’, 2 June 2016, Wired Blog
                Network: Crowdsourcing, accessed 13 December 2016 at http://crowd​
                sourcing.typepad.com/cs/2006/06/crowdsourcing_a.html.
              Hübner, Alexander, Johannes Wollenburg and Andreas Holzapfel (2016),
                ‘Retail logistics in the transition from multi-channel to omni-channel’,
                International Journal of Physical Distribution & Logistics Management,
                46 (6/7), 562‒583.
              Hussain, Frahan (2014), ‘Delivering to the cities of tomorrow: global
                megatrends and impact on future of urban logistics’, Presentation at
                3PL Summit & Chief Supply Chain Forum Brazil and South America,
                São Paulo, Brazil, 11‒12 August, Eye for Transport, London, accessed
                15 May 2015, available at http://events.eft.com/eu3pl/presentations2013/
                Omnichannel/FarhanHussain.pdf.
              Hwang, Heeyoung, Paul McInerney, and Jun Shin (2015), ‘Learning from
                South Korea’s mobile-retailing boom’, McKinsey & Company: Insights
                and Publications, May 2015, accessed 19 December 2016 at http://www.
                mckinsey.com/insights/consumer_and_retail/learning_from_south_kore​
                as_mobile-retailing_boom.
              ICM (2016),‘Automated baggage check-in at Qantas’, Case Study: Qantas,
                Sydney, AU: ICM Airport Technics Australia Pty Ltd: A Unitechnic
                Company, accessed 20 December 2016 at http://autobagdrop.com.au/
                case-studies/qantas/.
              ITU (2005), ITU Internet Reports 2005: The Internet of Things, Geneva:
                International Telecommunications Union, accessed 13 December 2016 at
                https://www.itu.int/wsis/tunis/newsroom/stats/The-Internet-of-Things-20​
                05.pdf.
              Janssen, Robbert, Iris Blankers, Ewoud Moolenburgh and Bineke
                Posthumus (2014), TNO: The Impact of 3D-Printing on Supply Chain
                Management, Delft, NL: Nederlandse Organisatie voor Toegepast

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 159                                                             12/01/2018 14:10
160                             Consumer logistics

                   Natuurwetenschappelijk Onderzoek or TNO [Netherlands Organisation
                   for Applied Scientific Research], accessed 19 December 2016 at http://3din.
                   nl/wp-content/uploads/2014/02/TNO-Whitepaper-3-D-Printing-and-Sup​
                   ply-Chain-Management-April-2014-web.pdf.
                 Joerss, Martin, Jürgen Schröder, Florian Neuhaus, Christopher Klink
                   and Florian Mann (2016), Parcel Delivery: The Future of the Last Mile,
                   McKinsey & Company, accessed 21 December 2016 at https://www.
                   mckinsey.de/files/2016_the_future_of_last_mile.pdf.
                 Kalakota, Ravi and Marcia Robinson (2001), E-business 2.0: Road Map
                   for Success, Second Edition [Revised version of E-business, 1999], Upper
                   Saddle River, NJ, USA: Addison Wesley.
                 Kanchi, Anil, Suhel Khilji, Karthik Balasubramanian, Manoj Kalyanam
                   and Mayank Abrol (2014), The Impact of Omni-channel on Logistics in
                   Retail, Tata Consultancy Services, accessed 21 December 2016 at http://
                   www.tcs.com/SiteCollectionDocuments/White%20Papers/impact-omni-
                   c​hannel-logistics-0714-1.pdf.
                 Kemppainen, Katerina, and Ari P.J. Vepsäläinen (2003), ‘Trends in indus-
                   trial supply chains and networks’, International Journal of Physical
                   Distribution and Logistics Management, 33 (8), 701‒719.
                 Kent, John L. Jr and Daniel J. Flint (1997), ‘Perspectives on the evolution
                   of logistics thought’, Journal of Business Logistics, 18 (2), 15‒29.
                 Kersten, Wolfgang, Birgit von See and Henning Skirde (2014),
                   ‘Identification of megatrends affecting complexity in logistics systems’,
                   in Wolfgang Kersten, Thorsten Blecker, and Christian M. Reingle (eds),
                   Next Generation Supply Chains: Trends and Opportunities, Berlin, DE:
                   epubli GmbH, Berlin, pp. 3‒28, accessed 13 December 2016 at https://
                   hicl.org/publications/2014/18/1.pdf.
                 Kimura, Fukunari and Mitsuyo Ando (2005), ‘Two-dimensional fragmen-
                   tation in East Asia: conceptual framework and empirics’, International
                   Review of Economics and Finance, 14 (3), 317‒348.
                 Klaus, Peter and Stefanie Müller (2012), ‘Towards a science of logistics:
                   milestones along converging paths’, in Peter Klaus and Stefanie Müller
                   (eds), The Roots of Logistics: A Reader of Classical Contributions to the
                   History and Conceptual Foundations of the Science of Logistics, Berlin
                   and Heidelberg, GE: Springer-Verlag, pp. 3‒26, accessed 21 April 2017
                   at http://www.springer.com/cda/content/…/cda…/9783642279218-c1.
                   pdf ?. . .0. . .
                 Kourimsky, Hans and Mark van der Berk (2014), White Paper: The Impact
                   of Omni-Channel Commerce on Supply Chains — How to Make Sure You
                   Deliver Products That Meet Your Customer’s Expectations, Bielefeld, DE:
                   Intelligence AG, accessed 19 December 2016 at: http://itelligencegroup.
                   com/wp-content/usermedia/WP_hybris_EN_2014_10_V01_CPM.pdf.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 160                                                             12/01/2018 14:10
Bibliography	­161

              Kwan, Stephen K., Peter Hottum and Cheryl A. Kieliszewski (2012),
                ‘Moving from B2X to B2X2Y value propositions’, 1st International
                Conference on Human Side of Service Engineering, San Francisco,
                CA, USA, accessed 21 December 2016 at http://www.slideshare.net/
                StephenKwan/moving-from-b2x-to-b2x2y-value-propositions-in-ser-
                vice-system-networks.
              La China, Frederica and Robert Zielonka (2015), ‘Smart cities coopera-
                tion between the EU and China’, EIAS Briefing Paper, 2, 1‒19, Brussels,
                BE: European Institute for Asian Studies, accessed 19 December 2016
                at http://www.eias.org/briefing-papers/smart-cities-cooperation-betwe​
                en-​the-eu-and-china-briefing-paper/.
              LaLonde, Bernard J. and Leslie M. Dawson (1969), ‘Early development
                of physical distribution thought,’ in Donald J. Bowersox, Bernard
                J. LaLonde and Edward W. Smykay (eds), Readings in Physical
                Distribution: Logistics of Marketing, New York, NY, USA: Macmillan,
                pp. 9–18.
              Lambert, Douglas, M., Martha C. Cooper and Janus D. Pagh (1998),
                ‘Supply chain management: implementation issues and research oppor-
                tunities’, The International Journal of Logistics Management, 9 (2), 1‒20.
              LaVecchia, Olivia, and Stacy Mitchell (2016), Amazon’s Stranglehold: How
                the Company’s Tightening Grip is Stifling Competition, Eroding Jobs,
                and Threatening Communities, Minneapolis, MN, USA: ILSR [Institute
                for Local Self-Reliance], accessed 4 January 2017 at https://ilsr.org/wp-
                content/uploads/2016/11/ILSR_AmazonReport_final.pdf.
              Lazard (2012), The United States Postal Service, Hamilton, BM: Lazard,
                accessed 21 December 2016 at https://www.nalc.org/news/nalc-updates/
                body/saving_the_united_states_postal_service.pdf.
              Le Hong, Hung and Jackie Fenn (2015), ‘Creating net-new industries
                for the world in 2030’, Gartner, Stamford, CT, USA: Gartner, Inc.,
                accessed 13 December 2016 at https://www.gartner.com/doc/3078617/
                creating-netnew-industries-world-.
              Leonard, Devin (2016), ‘Will Amazon kill FedEx?’, Bloomberg Business
                Week, 31 August 2016, accessed 21 December 2016 at http://www.
                bloomberg.com/features/2016-amazon-delivery/.
              Levitt, Theodore (1983), ‘The globalization of markets’, Harvard Business
                Review, May/June, 92‒102.
              Li, Dahui, Jun Li and Zhangxi Lin (2008), ‘Online consumer-to-consumer
                market in China: a comparative study of Taobao and eBay’, Electronic
                Commerce Research and Applications, 7 (1), 55–67.
              Li, Yongling,Yanliu Lin and Stan Geertman (2015), ‘The development of
                smart cities in China’, CUPUM [Computers in Urban Planning and
                Urban Management], 291-Paper, 20pp, accessed 19 December 2016

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 161                                                             12/01/2018 14:10
162                             Consumer logistics

                   at http://web.mit.edu/cron/project/CUPUM2015/proceedings/Content/
                   pss/291_li_h.pdf.
                 LMDL (2013), ‘Amazon lockers in Leeds (photograph)’, 27 March 2013,
                   Leeds, UK: Last Mile Delivery Ltd, accessed 21 December 2016 at
                   http://www.lastmileleeds.co.uk/category/leeds/.
                 Lueth, Knud Lasse (2014), ‘IoT market — forecasts at a glance’, IOT
                   Analytics — Market Insights for the Internet of Things, 17 October 2014,
                   Hamburg, DE: IOT Analytics, accessed 19 December 2016 at https://
                   iot-analytics.com/iot-market-forecasts-overview/.
                 Lueth, Knud Lasse (2015), ‘The top 15 Internet of Things cities in the
                   world’, IOT Analytics — Market Insights for the Internet of Things, 14
                   April 2015, Hamburg, DE, IOT Analytics, accessed 19 December 2016
                   at https://iot-analytics.com/top-15-internet-of-things-cities/.
                 MacKenzie, Ian, Chris Meyer and Steve Noble (2013), ‘How retailers
                   can keep up with customers’, McKinsey & Company: Retail, accessed
                   19 December 2016 at http://www.mckinsey.com/insights/consumer_and_
                   retail/how_retailers_can_keep_up_with_cons​umers.
                 Macmillan, Douglas (2015), ‘The $50 billion question: can Uber deliver?’
                   The Wall Street Journal, 15 June, 2015, accessed 21 December 2016 at
                   http://www.wsj.com/articles/the-50-billion-ques​tion-can-uber-deliver-
                   1434422042.
                 Mahajan Neelima and Iris Mir (2013), ‘Testing the waters: Shi Tao, Vice-
                   President (Retail) of Chinese e-commerce retailer Jingdong, on some early
                   lessons from the company’s global push’, CKGSB [Cheung Kong Graduate
                   School of Business] Magazine, 10 (June), 52‒54, accessed 21 December
                   2016 at http://english.ckgsb.edu.cn/sites/default/files/ckgsb201306-low.
                   pdf.
                 Malik, Yogesh, Alex Niemayer and Brian Ruwadi (2011), ‘Building the
                   supply chain of the future’, McKinsey Quarterly, 1 (January), 1‒10,
                   accessed 19 December 2016 at http://www.mckinsey.com/insights/opera​
                   tions/building_the_supply_chain_of_the_futureBuilding the supply chain
                   of the future.
                 Manners-Bell, John and Ken Lyon (2012), ‘The implications of 3D
                   Printing for the logistics industry’, Transport Intelligence Ltd, August
                   2012, accessed 1 March 2017 at http://johnmannersbell.com/wp-con​
                   tent/uploads/2013/11/The_impact_of_3D_Printing_on_Global_Sup​p​
                   ly_Chains.pdf.
                 Manyika, James, Michael Chui, Jacques Bughin, Richard Dobbs, Peter
                   Bisson and Alex Marrs (2013a), Disruptive Technologies: Advances
                   that Will Transform Life, Business and the Global Economy, McKinsey
                   Global Institute, accessed 13 December 2016 at http://www.mckinsey.
                   com/insights/business_technology/disruptive_technologies.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 162                                                             12/01/2018 14:10
Bibliography	­163

              Manyika, James, Michael Chui, Dianna Farrell, Steve Van Kuiken and Peter
               Groives (2013b), Open Data: Unlocking Innovation and Performance with
               Liquid Information, McKinsey Global Institute, accessed 19 December
               2016 at http://www.mckinsey.com/insights/business_technology/open_
               data_unlockin_innovation_and_performance_with_liquid_information.
              Manyika, James, Jacques Bughin, Susan Lund, Olivia Nottebohm, David
               Poulter, Sebastian Jauch and Sree Ramaswamy (2014), Global Flows in
               a Digital Age: How Trade, Finance, People, and Data Connect the World
               Economy, McKinsey & Company, accessed 19 December 2016 at http://
               www.mckinsey.com/business-functions/strategy-and-corporate-finance/
               our-insights/global-flows-in-a-digital-age.
              Manyika, James, Michael Chui, Brad Brown, Jacques Bughin, Richard
               Dobbs, Charles Roxburgh and Angela Hung Byers (2011), Big Data: The
               Next Frontier for Innovation, Competition and Productivity, McKinsey
               Global Institute, accessed 19 December 2016 at http://www.mckinsey.
               com/business-functions/digital-mckinsey/our-insights/big-data-the-next-​
               fr​ontier-for-innovation.
              Markillie, Paul, (2012), ‘The third industrial revolution’, The Economist,
               21 April 2012, accessed 13 December 2016 at http://www.economist.
               com/node/21552901.
              Marr, Bernard (2015), ‘17 “Internet of Things” facts everyone should
               read’, Forbes, 27 October 2015, accessed 13 December 2016 at http://
               www.forbes.com/sites/bernardmarr/2015/10/27/17-mind-blowing-inter-
               net-of-things-facts-everyone-should-read/#1a76567c1a7a.
              McKinnon, Alan (2015), ‘Environmental sustainability: a new priority
               for logistics managers’, in Alan McKinnon, Michael Brown, Anthony
               Whiteing and Maja Piecyk (eds), Green Logistics: Improving the
               Environmental Sustainability of Logistics, Third Edition, London, UK:
               Kogan Paul, pp. 3‒31.
              McKinnon, Alan, Michael Brown, Anthony Whiteing and Maja Piecyk
               (eds) (2015), Green Logistics: Improving the Environmental Sustainability
               of Logistics, Third Edition, London, UK: Kogan Paul.
              McLellan, Charles (2014), ‘Analysing the analysts: predicting emerg-
               ing technologies’, Part of a ZDNet Special Feature: The Future
               of IT: A Strategic Guide, ZDNet, 3 November, 2014, accessed 13
               December 2016 at http://www.zdnet.com/article/analysing-the-an​      aly​
               sts-predicting-emerging-technologies/.
              Mendis, Danusha and David Secchi (2015), A Legal and Empirical Study of
               3D Printing Online Platforms and an Analysis of User Behaviour: Study I,
               Newport, UK: Intellectual Property Office, accessed 19 December 2016
               at https://www.gov.uk/government/uploads/system/uploads/attach​ment_
               data/file/549045/Study-I.pdf.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 163                                                             12/01/2018 14:10
164                             Consumer logistics

                 Menell, Peter S. and Ryan G. Vacca (2016), ‘3D Printing and US copy-
                  right law’, UC Berkeley Public Law Research Paper No. 2859737, SSRN
                  [Social Science Research Network] accessed 29 March 2017 at https://
                  ssrn.com/abstract52859737.
                 Mentzer, John T., William DeWitt, James S. Keebler, Soonhong Min,
                  Nancy W. Nix, Carlo D. Smith and Zach G. Zacharia (2001), ‘Defining
                  supply chain management’, Journal of Business Logistics, 22 (2),
                  1‒25.
                 Meuter, Matthew L., Amy L. Ostrom, Robert I. Roundtree and Mary
                  Jo Bitner (2000), ‘Self-service technologies: understanding customer
                  satisfaction with technology-based service encounters’, Journal of
                  Marketing, 64 (3), 50‒64.
                 MH&L (2004), ‘Council of Logistics Management to become Council
                  of Supply Chain Management Professionals’, Material Handling &
                  Logistics, 15 July 2004, accessed 17 December 2016 at http://mhlnews.
                  com/global-supply-chain/council-logistics-management-become-counci​
                  l-supply-chain-management-professional.
                 Mitchell, Sue (2015), ‘Woolworths and eBay extend click-and-collect
                  venture’, The Sydney Morning Herald, 15 June 2015, accessed 21
                  December 2016 at http://www.smh.com.au/business/woolworths-and-
                  ebay-extend-clickandcollect-venture-20150612-ghmi43.html.
                 MITT, PDSF and CATR (2014), Comparative Study of Smart Cities in
                  Europe and China 2014, Ministry of Industry and Information
                  Technology (MIIT), DG CNECT, EU Commission, China Academy of
                  Telecommunications Research (CATR) and EU-China Policy Dialogues
                  Facility II (PDSF), accessed 19 December 2016 at http://projects.sigma-
                  orionis.com/choice/wp-content/uploads/2015/01/Smart_City_report-Fin​
                  al-Draft-March-2014.pdf.
                 Montreuil, Benoit (2011), ‘Towards a Physical Internet: meeting the
                  global logistics sustainability grand challenge’, Logistics Research, 3
                  (2), 71‒87.
                 Morgan, Jacob (2010), ‘What is social supply chain management?’, Social
                  Media Today, accessed 17 December 2016 at https://thefutureorganiza​
                  tion.com/what-is-social-supply-chain-management/.
                 Morley, Mark (2013), ‘How the “Internet of Things” will impact B2B and
                  global supply chains’, Open Text Corporation, accessed 19 December 2016
                  at http://blogs.opentext.com/how-the-internet-of-things-will-impact-b2b-
                  and-global-supply-chains-by-opentext/.
                 Morley, Mark (2017), ‘How supply chains are embracing digital disrup-
                  tion’, Open Text Blogs, 10 February 2017, accessed 23 February 2017 at
                  http://blogs.opentext.com/supply-chains-embracing-digital-disruption/.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 164                                                             12/01/2018 14:10
Bibliography	­165

              Mühlhäuser, Max (2008), ‘Smart products: an introduction’, Com­muni­
                cations in Computer and Information Science, 11, 158‒164.
              NAB (2012), NAB Online Retail Sales Index, Indepth Report: January
                2010 – January 2012, accessed 13 December 2016 at http://business.nab.
                com.au/wp-content/uploads/2014/06/norsi-jan-2010.pdf.
              NAB (2015), Online Retail Sales Index: Indepth Report: January 2015,
                accessed 13 December 2016 at http://business.nab.com.au/online-retail-
                sales-index-in-depth-report-january-2015​-9980/.
              Neilsen, Brett and Ned Rossiter (2014), ‘Logistical Worlds: territorial
                governance in Piraeus and the New Silk Road’, in Logistical worlds:
                Infrastructure, Software, Labour, accessed 17 December 2016 at http://
                logisticalworlds.org/author/ned.
              Nettsträter, Andreas, Jan R. Nopper, Christian Prasse and Michael ten
                Hompe (2010), ‘The Internet of Things’, in Proceedings 2010 European
                Conference on Smart Objects: Systems, Technologies and Applications,
                Ciudad Spain, Berlin, DE: VDE Verlag GMBH.
              Nicas, Jack and Taran Shukla (2015), ‘The next frontier in airline baggage’,
                Wall Street Journal, 1 July 2015, accessed 21 December 2016 at http://
                autobagdrop.com.au/wp-content/uploads/2015/07/The-Next-Frontier-in-
                Airline-Baggage_-Digital-Bag-Tags-WSJ.pdf.
              Nigam, Priti, Keyurkumar M. Nayak and Parimal H. Vyas (2015),
                ‘E-commerce challenges: a case study of Flipkart.com versus Amazon.
                in’, Indian Journal of Applied Research, 5 (2), 332-339, accessed 21
                December 2016 at https://www.worldwidejournals.com/ijar/file.php?val
                5February_2015_1422883561__88.pdf.
              Picot-Coupey, Karine, Elodie Huré and Lauren Piveteau, (2016), ‘Channel
                design to enrich customers’ shopping experiences: synchronizing clicks
                with bricks in an omni-channel perspective — the Direct Optic case’,
                International Journal of Retail & Distribution Management, 44 (3),
                336‒368.
              Plowman, E. Grosvenor (1964), Lectures on Elements of Business
                Logistics, Stanford, CA, USA: Stanford University Graduate School of
                Business.
              Poist, Richard F. (1986), ‘Evolution of conceptual approaches to designing
                business logistics systems’, Transportation Journal, 26 (1), 55‒64.
              Porter, Michael E. (1985), Competitive Advantage, New York, NY, USA:
                Free Press.
              Postmates (2016), ‘Postmates on-demand delivery’, Postmates Inc. (US),
                accessed 21 December 2016 at https://postmates.com/.
              PwC (2015a), ‘Net loss of stores rockets almost threefold says PwC and
                Local Data Company’, PwC [PricewaterhouseCoopers], 16 March 2015,
                accessed 4 January 2017 at http://pwc.blogs.com/press_room/2015/03/

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 165                                                             12/01/2018 14:10
166                             Consumer logistics

                   net-loss-of-stores-rockets-almost-threefold-says-pwc-and-local-data-com​
                   pany.html.
                 PwC (2015b), The World in 2050: Will the Shift in Global Economic
                   Power Continue? London, UK: PricewaterhouseCoopers, accessed 19
                   December 2016 at https://www.pwc.com/gx/en/issues/the-economy/
                   assets/world-in-2050-february-2015.pdf.
                 Rantasila, Karri and Lauri Ojala (2012), ‘Measurement of national-
                   level logistics costs and performance’, International Transport Forum,
                   Discussion Paper 04, Paris, FR: OECD, accessed 19 December 2016 at
                   www.internationaltransportforum.org/jtrc/discussionpapers/dp201204.
                   pdf.
                 Reardon, Thomas, C. Peter Timmer, Christopher B. Barrett and Julio
                   Berdegué (2003), ‘The rise of supermarkets in Africa, Asia, and Latin
                   America’, American Journal of Agricultural Economics, 85 (5), 1140‒1146.
                 Reeves, Phil (2014), ‘3D printing and the Internet of Things’, Ogilvy &
                   Mather (Econolyst). Accessed 5 June 2015 at http://www.econolyst.
                   co.uk/resources/documents/files/IoT_econolyst.pdf [no longer available
                   online].
                 Reeves, Phil (2015), ‘Additive manufacturing and 3D printing — business
                   opportunities in the consumer electronics space (CES2015)’, Presentation
                   at Las Vegas, 13 January, Econolyst. Accessed 5 June 2015 at http://www.
                   econolyst.co.uk/resources/documents/files/IoT_econolyst.pdf [no longer
                   available online].
                 Reeves Phil (2016), ‘Incorporating 3D printing into your business model’,
                   Stratasys Digital Consulting, Eden Prairie, MN, USA: Stratasys Direct
                   Manufacturing, accessed 22 December 2016 at https://www.stratasys​
                   direct.com/content/pdfs/incorporate-3d-printing-into-business-vf1.pdf.
                 Reeves, Phil (2017), 3D Printing: Understanding the Drivers for Technology
                   Adoption: Low Volume Production — Life Cycle Sustainability — Increased
                   Part Functionality — Supply Chain Realignment —Personalized Products —
                   Design Complexity, Eden Prairie, MN, USA, Rehovot, IL, and Milford,
                   UK: Stratasys Expert Services, accessed 23 April 2017 at http://www.
                   stratasys.com/en/Business-Drivers-for-3D-Printing-Adoption-eBook.
                 Reeves, Phil and Dinusha Mendis (2015), The Current Status and Impact of 3D
                   Printing within the Industrial Sector: Analysis of Six Case Studies — Study
                   II, Newport, UK: Intellectual Property Office, accessed 19 December 2016
                   at https://www.gov.uk/government/uploads/system/uploads/attachment_
                   data/file/413673/The_Current_Status_and_Impact_of_3D_Printing_Wit​
                   hin_the_Industrial_Sector_-_Study_II.pdf.
                 Rigby, Darrell (2011), ‘The future of shopping’, Harvard Business Review,
                   89 (12), 64‒75.
                 Rigby, Darrell and Julia Kirby (2011), ‘Omni-channel retail: delivering on

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 166                                                             12/01/2018 14:10
Bibliography	­167

                customer expectations’, Harvard Business Review Webinar, 7 December
                2011, accessed 19 December 2016 at https://www.ups.com/media/en/
                HBR_Rigby_Webinar_12-07-11_v0120911.pdf.
              Rimmer, Peter J. (2014), Asia-Pacific Rim Logistics: Global Context and
                Local Policies, Cheltenham, UK and Northampton, MA, USA: Edward
                Elgar Publishing.
              Rimmer, Peter J. and John A. Black (1981), ‘Urban goods and commercial
                vehicle movements in Sydney: a research framework’. Journal of the
                Australian Road Research Board, 11 (4), 15‒29.
              RMR (2015), ‘The state of Australia’s $37.8b online shopping landscape’,
                Roy Morgan Research, 2 December 2014, accessed 4 January 2017 at
                http://www.roymorgan.com/findings/6591-online-shopping-in-australia-
                june-2015-2​01512012314.
              Rogers, Bishen (2015), ‘The social costs of Uber’, The University of
                Chicago Law Review Dialogue, 85, accessed 21 December 2016 at https://
                lawreview.uchicago.edu/page/social-costs-uber.
              Rogers, Dale S. and Ronald S. Tibben-Lembke (1998), Going Backwards:
                Reverse Logistics Trends and Practices, Reno, NV, USA: Reverse
                Logistics Executive Council.
              Rogers, Dale S. and Ronald S. Tibben-Lembke (2001), ‘An examination of
                reverse logistics practices’, Journal of Business Logistics, 22 (2), 129‒148.
              Rogers, Dale S., Douglas M. Lambert, Keely L. Croxton and Sebastian
                J. Garcia-Dastugae (2002), ‘The returns management process’,
                International Journal of Logistics Management, 13 (2), 1‒18.
              Roof, Katie (2016), ‘Postmates confirms $140 million roundout at $600
                million’, TechCrunch, 31 October 2016, accessed 22 February 2017
                at https://techcrunch.com/2016/10/31/postmates-confirms-140-million-
                funding-round-at-600-million-valuation/.
              Rougès Jean-François and Benoit Montreuil (2014), ‘Crowdsourcing
                delivery: new interconnected business models to reinvent delivery’, 1st
                International Physical Internet Conference, Quebec City, CN, accessed
                21 December 2016 at http://www.physicalinternetinitiative.org/ipic2014/
                fullpaper/1027A.pdf.
              Ruddick, Graham (2015), ‘Online shopping is King — High Street stores
                must adapt or die’, The Telegraph, 2 July 2015, accessed 21 December
                2016 at http://www.telegraph.co.uk/finance/newsbysector/retailandcon​
                sumer/11714847/Online-shopping-is-king-high-street-stores-must-adapt-
                or-die.html.
              Sáenz, María Jesús (2016), ‘The Physical Internet: logistics reimagined’,
                ZLC [Zaragoza Logistics Center] News and Events, 26 February 2016,
                accessed 19 December 2016 at http://www.zlc.edu.es/news-and-events/
                news/the-physical-internet-logistics-reimagined/.

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 167                                                             12/01/2018 14:10
168                             Consumer logistics

                 Sarkis, Joseph (ed.) (2006), Greening the Supply Chain, Heidelberg and
                   Dordrecht, DE, and London, UK: Springer-Verlag.
                 Sawhney, Mohanbir and Sanjay Khosla (2014), ‘Alibaba vs Amazon:
                   who will win the global e-commerce war?’ Forbes, 22 September 2014,
                   accessed 21 December 2016 at http://www.forbes.com/sites/forbeslead​
                   ershipfo​rum/2014/09/22/alibaba-vs-amazon-who-will-win-the-global-e-
                   commerce-war/#1ded3679202c.
                 Seagrave, Kerry (2002), Vending Machines: An American Social History,
                   Jefferson, NC, USA and London, UK: McFarland & Co.
                 SGI (2015), ‘Decade Forecast: 2015‒2025’, 23 February 2015, Stratfor
                   Global Intelligence, accessed 19 December 2016 at https://www.stratfor.
                   com/forecast/decade-forecast-2015-2025.
                 Shaw, Gareth, Louise Curth and Andrew Alexander (2004), ‘Selling
                   self-service and the supermarket: the Americanisation of food
                   retailing in Britain, 1945‒60’, Journal of Business History, 46 (4),
                   568‒582.
                 Shead, Sam (2016), ‘Uber shut down its Frankfurt office after just 18
                   months in operation’, Business Insider Australia, 4 January 2016, accessed
                   3 January 2017 at http://www.businessinsider.com.au/uber-shut-down-
                   its-frankfurt-office-after-just-18-months-in-operation-2016-1.
                 Singhai, Pallavi (2015), ‘Sydney’s New Year’s Eve: Uber’s $213 fare from
                   city to Coogee’, The Sydney Morning Herald, 2 January 2015, accessed
                   3 January 2016 at http://www.smh.com.au/digital-life/smartphone-apps/
                   sydney-new-years-eve-ubers-213-fare-from-city-to-coogee-20150101-12gj​
                   dq.html.
                 Sissons, Andrew, and Spencer Thompson (2012), Three Dimensional Policy:
                   Why Britain Needs a Policy Framework for 3D Printing, Lancaster,
                   UK: The Big Innovation Centre (The Work Foundation and Lancaster
                   University), accessed 19 December 2016 at http://www.nibec.ulster.ac.uk/
                   uploads/documents/3d_printing_paper_final_15_oct.pdf.
                 Smith, Dave (2014), ‘This comprehensive map shows just how massive
                   Amazon’s global footprint is’, Business Insider Australia, 21 September.
                   accessed 21 December 2016 at http://www.businessinsider.com.au/map-
                   of-amazon-warehouses-around-the-world-20​14-9.
                 Smith, Peter (2011), ‘Scanning the supermarket barcode, from punch cards
                   to vanity branding: a history of the supermarket branding code’, Good,
                   7 July 2011, accessed 21 December 2016 at https://magazine.good.is/
                   articles/a-history-of-the-supermarket-barcode.
                 Smykay, Edward, W., Donald J. Bowersox and Frank H. Mossman (1961),
                   Physical Distribution Management: Logistics Problems of the Firm, New
                   York, NY, USA: Macmillan.
                 Soosay, Claudine Antoinette and Paul Hyland (2015), ‘A decade of supply

                                           Peter J. Rimmer and Booi Hon Kam - 9781786430373
                                        Downloaded from Elgar Online at 09/22/2021 02:24:00AM
                                                                                via free access

M4428-RIMMER_9781786430366_t.indd 168                                                             12/01/2018 14:10
You can also read