Automotive Connected Mobility Overview - Fisita World Summit - November 2019 S
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AGENDA • Car Sharing Mobility Services • Ride Hailing • Micromobility Outlook • Consumer Behavior OUR APPROACHES AT A GLANCE October 2019 Copyright© Strategy Analytics, Inc. 2
AUTOMOTIVE CONNECTED MOBILITY CARSHARING – REGIONAL OVERVIEW Asia Eastern Europe North America Western Europe Australia South America Africa Largest market in Nearly 37K Approx. 27K Largest operator Least current Approx. 1,800 Currently only in the world, has vehicles vehicles in the is BMW/Daimler potential growth cars in the region two countries over 208K Most growth is region JV with over 14K out of the five Ride hailing has Approx. 60+ vehicles through Russia, Largest vehicles major regions dominated the vehicles Largest operator Russia High operators are First region to First free-floating region Newest planned is GoFun in China growth Zipcar & have car sharing service in region entrant is VW China is the potential, largest BMW/Daimler Significant just launched with its Move largest market in op is Delimobil in (Share Now) growth in some Just over 5,000 brand in Rwanda the region Russia Still growth countries is vehicles in region Low growth potential in possible potentail markets without car sharing November 11, 2019 Strategy Analytics, Inc 3
AUTOMOTIVE CONNECTED MOBILITY CARSHARING – FORECAST OVERVIEW Fleet Size Growth Expectations • South America has the most growth potential, at a forecasted CAGR of 13% over the next 10 years, but the size of the current market is very small. Eastern Europe is the next fastest growing, at a 10-year CAGR of 12.6%, but is much larger, making up 11.07% of the global car sharing fleet compared with 0.53% of the global car sharing fleet for South America. • Western Europe seeing slightly higher growth expectations due to higher OEM service launches, ex: VW in Berlin, PSA (Free2Move) & Renault (Moov’in) in Paris Operators Searching for Membership Growth • New service ideas have been launched recently, ex: Zipcar’s Commuter Package (monthly subscription for use of car-share vehicles), Communauto’s FLEX program (30-minute usage, no registration required) • Free-floating services have seen higher membership growth rates, but in developed markets some F-F services have failed (e.g. car2go in U.S. market) • Emerging markets like Brazil and Morocco struggle with license confirmation – hurts membership growth Some Operators are Making a Profit • Some carsharing operators are profitable, unlike ride hailing and two-wheel sharing, ex: Cambio, Communauto, Park24 (corporate customer growth, membership growth, parking dominance in Japan), etc. – many Asian operators are on road to profit • Carsharing is the oldest mobility service – operators have had time to perfect business models November 11, 2019 Strategy Analytics, Inc 4
CAR SHARING MARKETS REGIONAL OVERVIEW Percentage of Carsharing Market Revenue by Region Africa 0.01% Regions Driving Global Western Europe Growth 24.58% • Asia and Eastern Europe are expected to drive international growth over the next 5-10 years South America • Asia has experienced some 0.48% pullback, but the overall growth Asia trend is still positive. Other 49.62% • Many major Asian and Eastern 0.02% European countries are promoting the use of carsharing through regulations North America 14.41% • Launches in Eastern Europe have been the most frequent around the world, also some of the Eastern Europe Australasia largest 8.36% 2.52% AFRICA ASIA AUSTRALASIA EASTERN EUROPE NORTH AMERICA OTHER SOUTH AMERICA WESTERN EUROPE November 11, 2019 Strategy Analytics, Inc 5
OEM CAR SHARING EFFORTS MARKET CHANGES BMW shut down ReachNow in the U.S. as a result of the merger between Share Now – Part of Your Now BMW’s and Daimler’s mobility service groups. Your Now’s new car sharing service is called Share Now. The company has partnered with Vulog for the back end, having ended its relationship with RideCell in the U.S. market. At this time Your Nowis transitioning its car2go brand under the Share Now brand in the U.S. Daimler shut down car2go operations entirely in China. The market. company has merged car2go with BMW’s DriveNow in the new Your Now joint venture. Maven – Challenging Road Ahead GM’s Maven car sharing organization has reduced the number of cities it currently operates in, from 17 to 9. GM has reduced its Maven operations, shut down its Book by GM’s Maven Gig short-term rental service for ride-hail Cadillac subscription service (a 2.0 version is in development), and drivers continues to operate. has moved its Cruise Automation on-demand, autonomous ride- hailing launch timeline to an indefinite future date. WeShare – Major Launch in Europe Volkswagen’s We Share service launched with 1,500 e- Golf vehicles in Berlin. The OEM plans to add 500 e-Up! Volkswagen has launched its mobility services brand, Volkswagen “We.” And ID.3 models to its fleet in 2020. Plans to expand to Under this umbrella the company’s car sharing service is WeShare. Hambug and then outside Germany to the Czech Republic (Prague) , via Skoda brand. November 11, 2019 Strategy Analytics, Inc 6
AUTOMOTIVE CONNECTED MOBILITY RIDE HAILING – MAJOR OPERATORS AND MARKET SIZE # of Markets # of Markets Total Active Gross Bookings Gross Revenue Revenue MKT. Global Ride Hailing Forecast – Top-Line Stats (Countries) Dominated Drivers, Est. (US$), Est. (US$), Est. Share (World) Gross bookings of $112B in 2018 $200B by 2023 24M + active drivers on the road, over half in China Over one-billion active users worldwide Cabify & Easy Taxi Yandex.Taxi Grab Go-Jek Careem (Uber) OTHER Bolt (Taxify) Ola Didi Chuxing Lyft Uber Didi Chuxing Uber Lyft Ola Bolt (Taxify) Careem (Uber) Go-Jek Yandex.Taxi Grab Cabify & Easy Taxi OTHER November 11, 2019 Strategy Analytics, Inc 7
CONNECTED MOBILITY BIKE SHARING VS. SCOOTER SHARING Dockless Bike Sharing • Sees an average of between 0.75 – 2 rides per day per bike – much higher costs than docked sharing • Electric bikes see higher usage, on average, between 1-2 trips per day Docked Bike Sharing • Less usage than dockless sharing, seeing averages of between 0.4 – 1.5 trips per day per bike • Much less costly than dockless systems – no need for rebalancing, longer bike lifespans Dockless Scooter Sharing • Has by-far the highest usage rate in micro-mobility, sees 5-9 trips per day per scooter on average • Also has the highest costs – charging, rebalancing, scooter replacement, etc. November 11, 2019 Strategy Analytics, Inc 8
CONNECTED MOBILITY TWO-WHEEL FORECAST OVERVIEW Markets Included Market Size Regulatory Challenges • Over 150 cities in preliminary • Market includes a total fleet size • Issues with micro-mobility are forecast between North of over 130,000 scooters and the most visible out of all America, Australia and Western bikes mobility services – cluttered Europe • Estimating the market size at sidewalks, large amount of • Largest markets are on the West just under $400M (USD) on an injuries Coast of the US and in large annual basis • Electric scooters already are Western European cities such as banned in numerous markets Paris • Some operators have taken a guerilla marketing approach November 11, 2019 Strategy Analytics, Inc 9
CONNECTED MOBILITY EXPERIENCES Research on Consumer Connected Mobility Experiences Large Economics Objects Use Shopping Availability Cases Convenience Pets to the Vet Perceived Factors Simplicity • The Shared Safety Experience Comfortable • Mobility Use Cases Selection App Use Criteria • Pain Points Clean • Competitive 1st Mile/ Options Last Mile Billing • Perceptions Confidential and Proprietary 10
EXPLORING TRANSPORT MODALITIES IN MILLENNIAL URBANITES Seattle Milton Keynes Shenzhen Regular commute or daily trip Car / Public Transport Car Pub. Transp. / Ride-Hail / Car Grocery store for 5 small items Walk Walk Walk Meet friends at night Car / Ride-Hailing Car / Ride-Hailing Ride-Hailing Transport large items Car / Car-sharing Car / Car-sharing Car Transport Kids to activity Car Car Car / Ride-Hailing Weekend trip Car Car Car / Public Transport Go to/from airport Public Transport Pub. Transp. / Ride-Hailing Pub. Transp. / Ride-Hailing Outdoor activity with gear Car Car Car Muddy activity Car Car Ride-Hailing Work day interruption Car Car Ride-Hailing Local business trip (alone) Car / Public Transport Car / Public Transport Pub. Transp. / Ride-Hailing Local business trip (colleagues) Car Car Car / Ride-Hailing Related Report: Millennials’ Choice of Car or Transit Mode is Driven by Cost and Usability
EXPLORING TRANSPORT MODALITIES IN MILLENNIAL URBANITES Availability Cost Time Experience • Extent to which the modality is • Public transport or ride-sharing • Difference in journey duration • First-mile and last-mile available when and where the service fees vs costs of • Total journey time factoring in convenience user needs it ownership for personal vehicle congestion and parking • Comfort factors: Vehicle • Simplicity of Inter-Connection – • Parking costs at destination and • Level of urgency condition, attention from between different modalities and congestion charging impact branding, personal safety etc. within the same modality choice on a per-trip basis “I don’t use car- “If the journey was “I don’t use Car2Go. “You might get stuck “If it’s raining or late The cars are always sharing services “I could take a bus going to be half an “Compared to the in traffic if you’re at night, I’ll take an filthy inside.” because I can pick it and a train then get “If it costs $14 to hour longer by public cost of gas, train taking a DiDi to the Uber or Lyft even up outside my home an Uber, but it park somewhere, transport, I would “I don’t want to tickets or an Uber airport. The tube is though I could take a but often where I seems too much taking an Uber is a take an Uber. If it drive round the city are more expensive most reliable; you bus. If I’m tired I just want to drop the car hassle, so I generally no-brainer” was five minutes with an advert for in most situations” know that you won’t want to be dropped off is outside of the just drive” difference, I would the company on the miss your flight” at my door” coverage area” take the train” side of the car”
LEVELS OF MOBILITY AS A SERVICE • Level 0 = no integration. Separate services are provided for different means of transport. • Level 1 = integration of information. Travel information is provided through (multi-modal) travel planners, which may or may not include information on routes and costs. Level 1 facilitates the choice regarding the time of day, the route, or the mode of transport to be used. • Level 2 = integration of finding, booking, and payment. MaaS facilitates the finding, booking, and payment of individual trips. U sers can find, book, and pay for their trip at a single service point (e.g., through an app with a pre-registered credit card). • Level 3 = integration of transport services into passes and bundles. MaaS does not just cover individual travel movements; the service also meets the full daily mobility needs of individuals and families by offering different means of transport through bundles and/or passes. Offers users an alternative covering all their daily mobility requirements. Also constitutes an alternative for individual car ownership. • Level 4 = integration of societal goals. MaaS extends beyond liaising between the demand for and supply of mobility. Supply and demand are now combined with social goals such as reducing the use of cars or promoting liveability in the cities. 13
MAAS EXAMPLES 14
COMPETITIVE LANDSCAPE Car Makers Rental Startups Car Cos. 15
AUTOMAKER VEHICLE SUBSCRIPTION PROGRAMS Automakers are launching subscription programs, similar to leases without mileage limits that also bundle insurance. • These programs typically offer a selection of vehicles for a monthly fee. Care by Volvo • Premium brands (e.g. Volvo, Porsche Passport Porsche, BMW) have been more active in launching these programs. • U.S. automaker Ford had been active, but sold its Canvas program to Fair in Sep. 2019. Access by BMW 11 November, 2019 Strategy Analytics, Inc 16
AUTOMAKER SUBSCRIPTION CAR USAGE PROGRAMS Automaker Program Name Details Audi Audi Select USD $995 per month for Core Collection tier, includes S3, S4, Q5 SUV and TT; USD $1,395 per month for Premiere Collection tier, included more Audi models and 2 car swaps per month. Includes insurance, maintenance, and roadside assistance, with unlimited mileage. Fuel is the only out of pocket expense. BMW Access USD $1,099 per month for the entry level service, including 5 vehicles; USD $1399 per month for the Legend service, including four vehicles; USD $2,699 per month for the BMW M service which includes five vehicles. All have unlimited car swaps. Ford Canvas (Sold to Fair in Sept. 2019) Offered 1 – 12 month subscription terms. Pricing started at USD $379 per month (USD $50 subscription plus USD $329 for vehicle) to USD $660. Included insurance. Sold in September of 2019 to Fair. GM Book by Cadillac U.S. operations closed in 2018 (still operates in Munich and Zurich). Before shutting down it required a USD $500 enrollment fee and USD $1,800 per month for the service, which included all fuel, maintenance, and insurance (USD $1,000 deductible). No terms or minimum subscription period and up to 18 swaps per year. JLR Carpe USD $1,200 for E-Pace SUV or up to USD $2,200 per month for Range Rover Sport HSE. Insurance, tax, cleaning, and servicing all included. No deposit necessary and 2 swaps per year. Available in the UK. Mercedes-Benz Mercedes-Benz Collection USD $495 application fee. USD $1,595 per month for Reserve Tier which includes four models; $2,995 per month for Premier Tier, which includes four models. Offers concierge service for last minute swap requests. Includes cleaning, fuel and insurance upon delivery. Porsche Passport USD $2,000 per month provides access to 9 Porsche models. USD $3,000 per month provides access to 22 Porsche models. Vehicle taxes, insurance, registration, maintenance, and detailing are covered by this fee. Fuel is separate. Uses Clutch Technologies’ platform as back-end. Volvo Care USD $700-800 per month to rent a Volvo (7 models available). Price includes maintenance, insurance, and cleaning. No terms or minimum subscription period. USD $500 deposit which is applied to first months fee. Only 1 swap every 12 months. 11 November, 2019 Strategy Analytics, Inc 17
THIRD-PARTY VEHICLE SUBSCRIPTION PROGRAMS Beyond These new business models are as-yet unproven. automakers, Prices are constantly changing with most services increasing their rates over the last year. startups in the U.S., Europe, India and Third-party services face competition from automakers but have the advantage of being able elsewhere are to offer customers a range of makes and models. launching in this emerging Programs are tiered, offering mid-range and market premium vehicles. Some focus on one tier segment. specifically (e.g. Revolve). 11 November, 2019 Strategy Analytics, Inc 18
THIRD-PARTY VEHICLE SUBSCRIPTION PROGRAMS Company Details Pricing FreshCar (formerly Monthly vehicle subscription program. Currently working with Ford Mobility 3 Pricing Tiers: Carma) and Honda (part of TechStars). Includes insurance and maintenance. Does 500 miles: USD $499/month (+40 cents per mile beyond the limit) not include fuel. Currently offers Honda, Hyundai, Kia, Dodge, and Ford 800 miles: USD $549/month (+40 cents per mile beyond the limit) models. Mobile app for selecting available cars. Also has a B2B offerings and 1,200 miles: USD $599month (+40 cents per mile beyond the limit) strategic consulting for dealerships, insurance companies, auto finance firms. Clutch Technologies Provides subscription platform for Porsche Passport, Mercedes-Benz Pricing determined by program partners. Ex: Tom Masano Auto Group was the Collection, and Access by BMW. Acquired by Cox Automotive. first dealer to use Clutch Subscription for used vehicle platform, with the lowest price category set at USD $300 to access Honda Civics, Toyota Camrys and Ford F-150s. The highest category goes to USD $700+ for BMW 6 series and Porsche 911. DreamShare High-end/luxury vehicle fractional ownership and rental model. Somewhat 3 Pricing Tiers: resembles a time share. Titanium: USD $18K to join, USD $20K in rental credit Elite: USD $28K to join, USD $35K in rental credit Diamond: USD $49K to join, USD $70K in rental credit Fair Provides monthly vehicle leasing service. Recently acquired Ford’s Canvas Pricing varies widely depending on vehicle. Vary between USD $180 per month and Uber’s Xchange Leasing. Users can pick from 40 makes and models. for the Nissan Versa Note S, all the way up to USD $1,210 for the Corvette Z06 Requires a “Start Payment” and has three-day/100 mile return policy. 3LZ. Hertz My Car Pilot program in Austin, TX and Atlanta, GA. Offers unlimited mileage but Starting at USD $999 for full sedans and extends up to USD $1,399 for larger there is no concierge service. SUVs, full-size trucks, and luxury sedans. Revolve High-end/luxury car subscription with concierge service (pickup and USD $1,500 to $2,600 per month. delivery). Switch by Revv Car subscription service in select services in India. USD $250-750 per month Wagonex Monthly vehicle subscription program based in the UK. USD $460– 900 per month (includes VAT), depending on vehicle. 11 November, 2019 Strategy Analytics, Inc 19
B2C/B2B CAR CARE SERVICES An ecosystem of app-enabled, on- demand vehicle service providers is emerging in response to changing consumer and business needs. • Most offer services to consumers and fleet customers. • The majority are regional startups with limited geographic coverage. • This will be a fragmented, competitive market for many years. • Opportunity is mainly in the fleet space rather than the B2C market. Source: Washos Source: Yoshi 11 November, 2019 Strategy Analytics, Inc 20
B2C/B2B CAR CARE SERVICES Car Care Companies Overview Link Booster App-enabled on-demand refueling for consumers and fleets. https://www.trybooster.com/ Filld App-enabled on-demand refueling for consumers. https://www.filld.com/ Mobile Fuel Subscription-based, mobile fuel delivery. Also performs basic safety https://www.mobilefuel.me/ inspection. For consumers or fleets. Neighborhood Fuel App-enabled on-demand refueling for consumers and fleets. https://neighborhoodfuel.com/ RideKleen Mobile car wash company that provides cleaning, detailing, logistics and http://www.ridekleen.com/ light maintenance for fleets. Spiffy App-enabled on-demand car wash and maintenance service providing https://www.getspiffy.com/ services like oil changes, detailing, air filter replacement, and pet hair removal. Washos App-enabled, on-demand mobile car wash and detaling service. Located https://www.washos.com/ in southern California. Yoshi App-enabled on-demand fuel, car washes, oil changes, and related http://www.startyoshi.com/ 11 November, 2019 maintenance services for fleets and consumers. Strategy Analytics, Inc 21
AUTOMAKER MOBILITY SERVICE OFFERINGS Gradually, car makers across the globe have begun focusing on mobility programs. These programs are a response to changing customer demands. This has forced many brands to rethink their business lines and partnerships. Mobility has become—and will remain– a huge focus for automakers going forward, with some automakers starting robust corporate strategies directly aimed at capturing a piece of this burgeoning market. Source: General Motors Media Source: Sunfleet Media 11 November, 2019 Strategy Analytics, Inc 22
AUTOMAKER MOBILITY SERVICES SUMMARY The Race to AV Ride Hailing is On • Automakers provide the cars for the fleet, but they need two other things: the AV technology and a service provider. • These two components are both available through partnerships, acquisitions or in-house R&D. Where are the Non-Luxury Car Subscriptions? • Only Ford’s Canvas service provided non-luxury vehicle subscriptions. • Other automakers should be getting in on the service soon (FCA’s Jeep programs). Automakers Choosing Sides in the Ride Hailing Market • While most automakers have partnered with one ride hailing service, others like Daimler, Toyota & General Motors have been backing two or more. • These partnerships will have a huge impact on who supplies the fleet for autonomous vehicles. Everyone is Getting in on Car Sharing or Bus-Based Car Pooling, Why? • Fleet management will become a huge need once driver’s are removed from cars. • Understanding this starts with running your own fleet, so many OEMs are investing in companies for data collection on fleet management. The New Automotive Silicon Valley • Automakers are investing and acquiring more companies than ever before. • The auto market is changing and the mobility service space is emerging; car makers need to find new ways to make money. • Expect further increases in the amount of partnerships, pooled investments, and mega-deals by OEMs looking to build economies of scale and save on in- house R&D. 11 November, 2019 Strategy Analytics, Inc 23
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