AUSTRALIAN COLLEGE OF THE PROFESSIONS

 
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AUSTRALIAN COLLEGE OF THE PROFESSIONS
AUSTRALIAN                              Pre-Arrival
                                          Guide
COLLEGE OF THE                                   ────

PROFESSIONS                              For queries please
                                            email us at
RTO Code: 41201 CRICOS Code: 03608K    info@professions.e
                                              du. au

                                                 ────

                                              calls us on
                                            1300 050 226

                                                 ────

                                        visit our website
                                       www.professions.e
                                             du. au/

                                             ADDRESS:

                                      AUSTRALIAN COLLEGE
                                      OF THE PROFESSIONS
                                      Ground Floor, 28-36 Foveaux
                                      Street, Surry Hills, NSW, 2010

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AUSTRALIAN COLLEGE OF THE PROFESSIONS
Message from the Director

Welcome to the Australian College of the Professions.

We are an Australian vocational college registered with the Australian Skills Quality Authority and our
qualifications are recognized under Australian Qualification Framework throughout Australia.

Our mission at ACP is to provide outstanding education and develop students of high academic caliber,
intellectual curiosity, and strong moral character. We are proud to be preparing dynamic leaders of tomorrow,
people who will make significant positive contributions in the relevant industry.

At ACP, we offer a broad range of courses to suit students’ need of today. Our curriculum and classes have
continued to incorporate new advances and developments in the industry. We continue to play an essential
role in educating students for a meaningful career resulting from relevant studies. This is backed by a highly
qualified and outstanding experienced team of teacher and instructor. With a strong commitment to teaching
and learning coupled with an advanced curriculum and modern techniques, our faculty works hard to ensure
excellent education delivery and outcome.

We hope that by navigating through our website, you will gain insight into exciting education opportunities we
offer to our students. I am delighted to invite and welcome you to become a part of the ACP family.

If you have any queries or question, please contact me or a member of our dedicated team. We are interested
in your future and looking forward to hearing from you.

Warm regards,
Vinod Kumar, PhD, CEO

 ACP_PAG_V2018.1                                                                            2|Page
AUSTRALIAN COLLEGE OF THE PROFESSIONS
College Location

Our college is located at Surry Hills, a very convenient and accessible distance from the central station. It is
just 3 minute’s walk from the central station for exact planning of the trip to the college from your place or
location use apps like TripView, Google Maps, TripGo and Opal Travel.

College Address:
Australian College of the Professions,
Ground Floor, Foveaux Street, Surry Hills, NSW, 2010

 ACP_PAG_V2018.1                                                                               3|Page
AUSTRALIAN COLLEGE OF THE PROFESSIONS
Orientation Day Schedule

 9:30 am – 10:00 am       Welcome
 10:00 am - 10:30 am      Meet Administration Staff
 10:30 am - 11:30 am      Student Welfare Support and Information on Australian Culture &
                          Accommodation, Overseas Health Cover (OSHC) & Safety and Equity Session
                          This session will cover counseling and support services offered to students on
                          campus and an awareness of the Australian culture. It includes information on legal
                          issues involved in renting, entry costs, Tenancy Agreement, shared accommodation,
                          a condition report. It also includes information on health cover, how to make a claim
                          and insurance details. Students are given information on how to keep themselves
                          safe in the new country and are given emergency contact details for their reference.
 11:30 am – 12:00pm       Registration
 12:00 pm – 12:30pm       Faculty Presentation
                          The Academic staff will introduce themselves to the students and provide an
                          overview of the qualification and its details.
 12:30 pm – 01:00 pm      Discussion / Q&A
 01:00 pm – 01:30 pm      Student Identity Card
 01:30 pm – 02:00 pm      Campus Tour

Please note that some of the sessions noted in the above orientation program may change depending on the
needs of the students and the availability of the speakers. If you are unable to attend the Orientation Program
due to unavoidable circumstances, please contact info@professions.edu.au

Things to do in orientation:

       •   Contact the reception for student ID card
       •   Ask for course guide and time table
       •   Ask for student assistant services, accommodation details, student learning assistance,
           legal, emergency and health services, facilities and resources
       •   Create USI number

 ACP_PAG_V2018.1                                                                              4|Page
Unique Student Identifier (USI)

 A USI is a randomly generated reference number made up of ten numbers and/or letters. It is free and you
can create your USI online anytime. Once you have a USI, it remains with you for life. From 1 January 2015,
all students studying a VET course, including international students, enrolled in a Certificate, Diploma, or
Advanced Diploma course require a USI.

How to apply USI?

Steps to apply USI:

You can create your own USI through the following links;
      https://www.usi.gov.au/students/how-do-i-create-usi
      https://www.usi.gov.au/students/create-your-usi

If you prefer, we can apply for a USI on your behalf. For us to apply on your behalf, we will need a signed
consent letter from you. Our administration team will send you the required form.

 ACP_PAG_V2018.1                                                                           5|Page
Pre - Arrival Requirements

We are delighted you have chosen to continue your studies at Australian College of the Professionals. Before
you leave home, there are several important arrangements you need to make and things you need to plan for
and understand. Some of these things are included in this booklet. You might like to use it as a checklist of
things to do before you arrive in Australia.

If you follow these guidelines before you arrive in Australia, it will make your journey to Australia as smooth
as possible and help you to settle into the country quickly.

Some of the pre-arrival requirements include:

  Planning Your Departure
 Plan your departure at least a two week prior to the commencement of orientation day. This gives you
 ample time to look for accommodation, open bank account, look for a part-time job and get familiarised with
 the place. Prepare and arrange all the list of things that are required to carry with you to Australia.

  Packing Your Luggage
 It is ideal to pack your luggage on your own because it might be useful if you are questioned at the
 checkpoint. Pack all your important documents and valuable items in cabin bag or the bag that you carry
 with you. Do not include any liquids more than the permissible amounts mentioned by the air service
 providers.

 Pack at least three complete pairs of dresses and essentials in cabin bag just in case to survive if there is
 baggage missing.

 A detailed checklist is provided in this booklet on what to bring with you to Australia and things to avoid.
 Please refer to the list while packing your luggage. Check for the permitted weight that you are allowed to
 bring with your air ticket provider.

  Baggage Allowance
 Baggage allowance depends on the class of flying which is a premium economy, business or first class. We
 recommend that you check your airline’s website for details.

 In general, economy-class passengers can check in one piece of luggage up to 30kg in weight. They can
 also have one carry-on piece up to 7kg, plus a handbag or laptop case.

  Excess Luggage
 You can use several other parcel services if you have excess luggage. It would be ideal to get your excess
 baggage shipped once you arrive and settle in Australia. It is wise to pack only essentials while planning
 your first visit.

 Arrange all the documentation like job experience certificates and transcripts before planning to book a
 ticket.
 ACP_PAG_V2018.1                                                                              6|Page
Compare different websites for cheaper airfares while booking the ticket. Arrange for an airport pick-up by
calling airport pickup services from the college or you can arrange your own pick-up if any of your family or
friends are already residing in Australia.

For cheap flight details, you can visit https://www.cheapflights.com.au.

 Bring Money to Australia?
It is advisable not to carry more cash while traveling and to bring your own currency which is equivalent to
$2000AUD. You can exchange your currency at airport money exchange centers. It is ideal to keep your
money in your accounts and later you can transfer it to your Australian accounts.

 Arrange for Financials
Sydney is one of the worlds expensive cities concerning the cost of living. It is advisable to travel with
sufficient funds in your account while moving to Sydney.

 Bringing Your Family
Most student visas allow you to bring your family members to Australia as your dependents (check your
circumstances with the Department of Immigration and Border Protection See: Arranging Visas). Family
members include your spouse, and you and your spouse's dependent children. Before bringing your spouse
or children to Australia, you will have to prove that you can support them financially.

Advice for those considering bringing their family members
Rather than bringing your family together with you to Australia, some students may find it useful to arrive
first, settle into studies, find appropriate accommodation, adjust to living in Australia and then arrange for
their family to join them.

       Child Care:
       Many schools offer before- and after-school care programs (usually 7:30 am- 8:45 am and 3:30pm-
       6:00pm).

       Schools:
       If you would like to bring your children to Australia with you, you must be aware of the following
       schooling issues:

              It is an immigration policy that school-age dependents of international students undertake
               formal schooling while they are in Australia
              Children can enroll in Kindergarten (first year of school) if they turn five before 31 July – NSW
               [check the starting age for your state]
              You will need to provisionally enroll your child in a school before you leave your home
               country and you will generally have to pay the school fees one semester in advance. The
               school will issue an electronic Confirmation of Enrolment Form (eCoE) stating the program
               and its duration so that you can obtain the appropriate visa for your child.
              You will be responsible for school fees and other costs including school uniforms, books,
               excursions, and stationery

ACP_PAG_V2018.1                                                                              7|Page
Accommodation

Once you have confirmed where you will be studying, you can look for accommodation that suits your needs
and budget. Some tips when searching for housing include:

    •   The costs will vary depending on your chosen state, city, and type of accommodation.
    •   Always confirm the total cost and any other expenses you may be required to pay, such as a bond and
        utility fees.
    •   Consider how far it is from your campus and whether it is easily accessible by public transport, such as
        bus or train.
    •   Find out what shopping centers, hospitals and emergency service facilities, and other amenities are
        nearby.

        Short-term accommodation
        Short-term accommodation options you might want to consider when you first arrive in Australia include:
        Hostels and discounted rates on hotels

        Rental
        You can rent or 'lease' a property by yourself or with friends. This can be done through a real estate
        agent or privately. When renting a property, you will need to pay a security deposit or 'bond' (which is
        usually four weeks rent), as well as rent in advance (also usually four weeks). For more information,
        please visit - https://www.fairtrading.nsw.gov.au/housing-and-property/renting

        Homestay
        With homestay, you will live with a family in their home.

        Different types of accommodation are:
              • House
             •    Granny flat
             •    Studio apartments
             •    Shared accommodation
             •    Student accommodation
             •    Flat

        Different types of websites you can look for accommodation are:
              • www.realestate.com.au/rent
             •    www.easyroommate.com.au
             •    www.flatmates.com.au
             •    www.gumtree.com.au

 ACP_PAG_V2018.1                                                                                8|Page
Living costs in Australia:

       Knowing the average living costs in Australia is an integral part of your financial preparation. The costs
       below are an approximate guide only. Students should be aware that these costs can vary depending on
       your study location in Australia.

       Accommodation

                Hostels and Guesthouses - $90 to $150 per week
                Shared Rental - $85 to $215 per week
                Homestay - $235 to $325 per week
                Rental - $165 to $440 per week

       Other living expenses:

                Groceries and eating out - $80 to $280 per week
                Gas, electricity - $35 to $140 per week
                Phone and Internet - $20 to $55 per week
                Public transport - $15 to $55 per week
                Car (after purchase) - $150 to $260 per week
                Entertainment - $80 to $150 per week

       Minimum cost of living
       The Department of Home Affairs (https://www.homeaffairs.gov.au/) has financial requirements you must
       meet in order to receive a student visa for Australia. From 1st February 2018, the 12-month living cost is:

                •   You - $20,290
                •   Partner or spouse - $7,100
                •   Child - $3,040

            All costs are per year in Australian dollars.

For more information on cost of living expenses visit https://www.industry.nsw.gov.au/live-and-work-in-
nsw/lifestyle/quality-of-life/NSW-cost-of-living

https://www.studyinaustralia.gov.au/english/live-in-australia/living-costs

 ACP_PAG_V2018.1                                                                              9|Page
Checklist for Student Essentials:

Important Documents:

    Passport
    Copy of Visa
    Educational Certificates both print and soft copies
    Training Certificates
    Previous overseas job experience letters
    Funding Documents
    COE from the College / University
    Loan Documents
    Overseas Drivers Licence
    Any other photo ID’s
    OSHC Documents
    Any supporting documents
    Passport size photographs

Computer Equipment:

    Laptop
    Memory Stick
    Hard Drives
    CD Drives
    Power Bank
    Converters

First Aid Kit:

    Band-Aids
    Pain killers
    Cold and flu remedies
    Antiseptic creams and wipes
    Essential medication

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Stationery:

    Pens
    Books
    Paper clips
    Sticky notes
    Stapler
    Glue and Sellotape
    Pencils and markers
    File holders

Clothing:

Sydney has a warmer climate. Average temperatures top 30 °C (86 °F) during summer and 15 °C (59 °F) in
winter. Plan and bring your clothes to suit both weather conditions. Below is the list of general clothing:

    Jumpers and sweat shirts
    Thermals
    Jackets
    Formal or business cloths for college presentations and interviews
    Shoes
    Summer wear

Miscellaneous:

    Favourite books
    Bed sheets
    Towels
    Any medicated creams or soaps or products
    Cosmetic products
    Eye Shades
    Wrist watches

Baby and children essentials: (only for students who are flying along with their children)

    Baby food
    Children school transcripts
    Baby or children medicines
    Baby essentials like pacifiers, milk bottles, bibs, etc
    Children clothing
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Prohibited or restricted items:

There are a few items that are strictly forbidden from bringing into Australia. When traveling to Australia, you
will be provided with an Incoming Passenger Card by the crew on your aircraft. This is a legal document. You
must mark YES on your card to declare if you are carrying specific food, plant material or animal items.
Restricted items include:

    Food
    Milk and milk products
    Meat and meat products
    Tobacco
    Drugs
    Batteries
    Flammables or explosives
    Seeds and live plants
    Wooden items
    Fur, leather and other animal residues
    Animal horns, teeth and bones
    Fruits and vegetables
    Pets

Some products from above list are permitted based on some conditions. For more information and allowing
condition     visit       https://www.abf.gov.au/entering-and-leaving-australia/can-you-bring-it-in
              and http://www.agriculture.gov.au/travelling/bringing-mailing-goods.

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Post- Arrival Information

      Arriving in Australia

 Declare any food items or other items in the Incoming Passenger Card provided in the aircraft. Follow the
 arrow marks pointing towards baggage claim. Questions that might be asked by the immigration and
 border protection officers at the checkpoint:

  What is your purpose of the visit?
  What course have you enrolled in?

 Please do not panic but answer to these simple questions.

 Collect all your bags from the baggage claim area and report to airport authorities if you miss any of your
 bags. They will ask for your address and contact details in Australia, and missing bags will be delivered to
 you within a week.

      Quarantine and border protection:

  Australian Customs and Border Protection Services carefully controls what people traveling to Australia
  bring into the country. If you declare “YES” in the incoming passenger card for any food items or other
  options, then you are asked to pass through the red channel where the border protection officers check
  your luggage. They might even ask you a couple of questions regarding the items. Upon examining your
  bags if they find items which are contaminated or dangerous, then those items will be disposed. Only
  then you will be allowed to proceed towards the exit.

  Please declare all the items as sniffer dogs and border protection officers patrol. Any undeclared items
  will be questioned and can be fined up to $340 AUD. For other illegal drugs and tobacco products, there
  will be criminal prosecution with fines of $66,000 (AUD) and up to 10 years imprisonment.

  For more information visit          https://www.australia.gov.au/information-and-services/passports-and-
  travel/customs- and-quarantine

      Up on Arrival:

  Currency Exchange:

  It’s always a good idea to have some Australian cash with you when you arrive.

  You can also exchange currency at the airport. There are several ANZ banks and foreign exchange desks
  in Sydney’s International Airport’s arrival hall and departure areas.

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Transport from Sydney Airport:

  Upon arrival to Australia contact your friend or contact airport pick-up service. If you have the address,
  you can get taxies or shuttle buses to the city from the airport.

  From the airport you may choose to proceed by train, taxi or airport shuttle bus.

      •   Taxi charges $35 – $40 from the airport to the city
      •   Train charges $15 - $25 from the airport to any station in the city

  For more information on the transport facilities at the Sydney Airport visit
  http://www.sydneyairport.com.au/ Settle into temporary accommodation and contact your parents or
  family in your home country and inform them about your safe arrival and whereabouts.

ACP_PAG_V2018.1                                                                               14 | P a g e
Student visa conditions

Your visa will come with certain conditions.

Some of these conditions are:
              Completing your course in the timeframe listed on your confirmation of enrolment (CoE)

               Having overseas student health cover (OSHC) for the whole time, you're in Australia

               Students are not allowed to transfer to a different university within the first six months of your
                time here

               Not exceeding allowable work hours

               Students always as to maintain a valid CoE

               Notifying college about current address

               Maintaining school arrangements for school-aged children if you bring your
                children with you to Australia.

There may be other conditions, depending on what type of visa you have. You'll need to check your
conditions and make sure you meet them at all times so that your visa stays valid while you're in Australia.

Find out more about visa conditions on the Department of Home Affairs website -
https://immi.homeaffairs.gov.au/visas/already-have-a-visa/check-visa-details-and-conditions/see-your-visa-
conditions?product=500

For more information about student rights and responsibilities visit http://www.ombudsman.gov.au/

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Working on Student Visa

Students can work on a student visa on certain conditions:

      Students are not allowed to work full time as per the Australian law
      Students can work up to 40 hours fortnight legally unless it’s a semester / term break
      If a student breach's the above condition, it may lead to cancellation of their visa.
      Students are required provide TFN and bank details to their employer.
      In Australia, employers must also do all they can to make sure your job does not put you at risk of
       injury or illness. This law is called work health and safety (WHS) or occupational health and safety
       (OHS)

Partner Work Rights:

A partner can work full time or unlimited hours of work if the student is enrolled in a Master’s degree or any
higher degree with research work. Partners who are accompanying diploma students have the same work
restrictions as students. They are legally allowed to work 20 hours per week. If they work more than the
permitted hours, then it’s a breach of visa condition and can be deported from the country.

Students can look for further information about the work rights:

      immi.homeaffairs.gov.au
      www.fairwork.gov.au

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Overseas Student Health Cover (OSHC)

      Medical services are quite expensive in Australia. This OSHC will help to cover and minimize your
       medical expenses.
      All overseas students are required to have Overseas Student Health Cover (OSHC). This provides
       health insurance for international students and their dependents during their stay in Australia.
       Premiums will apply according to the length of the visa.
      Overseas Student Health Cover fee is listed on your Letter of Offer and is based on the full duration of
       your student visa.

Importance of OSHC

      The Australian Government requires all international students to maintain OSHC as a compulsory
       condition of their student visa for the entire time that you are studying in Australia.
      If you fail to maintain your OSHC, the Australian Government requires you to back pay any lapsed
       periods of the cover. You will not be able to claim for any treatment received during this backdated
       period.
      Failure to maintain your cover could, therefore, result in you paying thousands of dollars in medical
       expenses.

Billing Procedure:

      All students will be provided with OSHC card
      Students can use this at the time of consulting their GP
      Contact your OSHC provider for the list of medical centres that are covered
      Students may choose to pay the bill at the hospital and claim the bill later by visiting the OSHC
       provider website

For further information, visit www.medibank.com.au/overseas-health-insurance/oshc.

Different OSHC providers:

The following private health insurers provide OSHC products and policies for overseas students:

          Peoplecare Health Limited (Allianz Global Assistance offers OSHC products and policies under an
           arrangement with Peoplecare)
          BUPA Australia
          Medibank Private Limited
          Australian Health Management (ahm health insurance is a business of Medibank Private Limited)
          nib Health Funds Limited

To best quote and OSHC providers visit oshcaustralia.com.au/en and www.canstar.com.au/health-
insurance/overseas-student-health-cover

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Medical Facilities in Sydney

Hospitals

                  Balmain Hospital
                  29 Booth St, Balmain, NSW 2041
                  Ph: (02) 9395 2111     Website: www.slhd.nsw.gov.au/Balmain/

                  Hunters Hill Private Hospital
                  9 Mount St, Hunters Hill, NSW 2110
                  Ph: (02) 8876 9300        Website: www.huntershillprivate.com.au

                  Strathfield Private Hospital
                  3 Everton Rd, Strathfield, NSW 2135
                  Ph: (02) 9745 7444        Website: www.strathfieldprivate.com.au

                  Sydney Children’s Hospital Foundation
                  19 Eurimbla Ave, Randwick, NSW 2031
                  Ph: (02) 9382 1188          Website: https://www.schf.org.au

                  Wesley Private Hospital
                  91 Milton Street, Ashfield, NSW 2131
                  Ph: 1300 924 522             Website: www.wesleymission.org.au

                  Royal Alexandra Hospital for Children
                  Corner Hawkesbury Road and Hainsworth Street, Westmead, NSW 2145
                  Ph: (02) 9845 0000      Website: www.schn.health.nsw.gov.au

                  Alwyn Rehabilitation Hospital
                  1 Emu Street, Strathfield, NSW 2135
                  Ph: (02) 9747 5333             website: https://alwyn.com.au

                  St George Private Hospital & Medical Centre
                  1 South St, Kogarah, NSW 2217
                  Ph: (02) 9598 5555         Website: www.stgeorgeprivate.com.au

                  Canterbury Hospital
                  575 Canterbury Road, Campsie, NSW 2194
                  Ph: (02) 9787 0000       Website: www.slhd.nsw.gov.au/canterbury/

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Medical Centres:

                    George Street Medical Centre
                    308 George Street, Sydney, NSW 2000
                    (02) 9231 3211

                   Chinatown Medical Centre
                   Lv 1/768 George St, Haymarket, NSW 2000
                   (02) 9212 0228

                   Sydney Airport Medical
                   Level 3, Sydney International Airport, Airport Drive, Mascot, NSW 2020,
                   (02) 9667 4355

                   Inner West Spinal & Sports Injury Centre Shop 86/24
                   Buchanan St, Balmain, NSW 2041
                   (02) 8065 5896

                   Allcare Laser Dental & Cosmetic Centre
                   Suite 4, 118-120 Longueville Rd, Lane Cove, NSW, 2066
                   (02) 9420 5577

                   Marriage & Relationship Counselling Sydney
                   418/185 Elizabeth Street, Sydney, NSW 2000 (02) 8205
                   0566

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Pharmacies:

 Surry Hills MediAdvice Pharmacy
 608 Crown St, Surry Hills NSW 2010
 (02) 9319 7547

 Chemist Warehouse Darlinghurst
 17/175 Riley St, Darlinghurst NSW 2010
 (02) 9268 0543

 Chifley Plaza Pharmacy
 Shop 29, Level 1 Chifley, 2 Chifley Square, Sydney, NSW 2000
 (02) 9232 3126

 Newton’s Pharmacy
 32/119-123 York Street, NSW
 2000 (02) 9267 7889

 Railway Square Pharmacy
 2/827-837 George St, Haymarket, NSW
 2000 (02) 9212 3513

 Pulse Pharmacy
 Bondi Junction, NSW
 2022 1300 178 573

 Centennial Plaza Pharmacy
 300 Elizabeth St, Sydney, NSW 2000
 (02) 9281 9331

 Alderson’s Pharmacy
 496 Princes Hwy, Rockdale, NSW 2216
 (02) 9567 2632

 Xtreme Chemist Superstore Burwood
 69 Burwood Rd, Burwood, NSW 2134
 (02) 9747 2879

 Soul Pattinson Chemist
 42-44 Lackey St, Summer Hill, NSW
 2130 (02) 9567 3404

 Chemist Warehouse Campsie
 265 Beamish St, Campsie, NSW 2194
 (02) 9787 5077

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About Australia

  You’re going to love living in Australia, but moving to a foreign country means adapting to different laws,
 cultures, and ways of doing things. We’re here to help.

 Food in Australia:

 You’ll be able to find cuisines from all over the world in Australia, including Asian, Mexican, Italian, Thai,
 Lebanese, Indian, Srilankan and Nepal. You will also find Indian, Srilanka and Chinese supermarkets
 selling traditional ingredients and groceries. You will find all types of herbs and spices in different markets
 and grocery stores.

 For more information on markets visit https://www.sydneymarkets.com.au

 Weather:

 Sydney is mostly warm to hot and dry and can be cold between May and September. You'll need light
 clothes for summer and will need to look after yourself on hot days by drinking plenty of water, wearing
 SPF50+ sunscreen and a hat. In winter you'll need a warm coat.

 You can find out more information on Australia's climate, including weather forecasts, from the Bureau of
 Meteorology

 Religion in Australia:

 Australia is home to many different religions and we have churches, mosques, and spiritual centers in
 cities and towns all over the Sydney.

 Wildlife:

 You’ll have plenty of opportunities to see our unique wildlife while you’re here – whether it’s a visit to a
 zoo or sanctuary or time spent exploring our vast wilderness. If you do see animals in the wild, it’s
 imperative not to touch or approach them.

 Dangerous animals:

 Some snakes and spiders are venomous which means they could make you sick if you’re bitten. They
 mostly live in bushland, but you might occasionally see a spider in a house or outdoors. Make sure you
 wear protective footwear if you go bushwalking and stick to designated walking tracks.

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Follow these guidelines mentioned in this pre-arrival kit before, and after you arrive in Australia, it will make
your journey to Australia as smooth as possible and help you to settle down quickly and blend in its culture
quickly.

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Important Contact Information for Students

     Information required on                       Source                        Contact details

  ACP Emergency Contacts             Vinod Kumar, CEO

  Emergency – Police / Fire /        NSW      State      Emergency http://www.ses.nsw.gov.au
  Ambulance                          Services                      Dial ‘000’ in case of emergency.

                                                                       http://www.asqa.gov.au/
                                                                       http://www.legislation.nsw.gov.au
  Standards for RTOs 2015        /
                                      ASQA                             Postal address
  National Code / ESOS Act
                                                                       GPO Box 9928, Melbourne, VIC, 3001
                                                                       1300 701 801

  Permission To Work                                                    https://www.homeaffairs.gov.au/
  Student Visa Conditions             Department Of Home Affairs
                                                                        General Inquiries: 131 881
  Applying For Other Visas

                                      Australian   Taxation   Office
  Tax File Number (TFN)                                                 http://www.ato.gov.au/
                                      (ATO)

                                                                       http://www.medibank.com.au/client/st
                                                                         aticpages/oshchome.aspx

                                                                       General Enquiries:
  Overseas Health Cover (OSHC)        Medibank
                                                                       134 148 within Australia /
                                                                       +613 9862 1095 International
                                                                        /

                                                                       Resolution Institute
                                                                       Level 1 and 2, 13-15 Bridge Street
                                                                       Sydney, NSW, 2000
  Dispute resolution                                                   Telephone: (+61 2) 9251 3366
                                      Resolution Institute             Fax: (+61 2) 9251 3733
  Mediation Services
                                                                       Freecall: 1800 651 650
                                                                       https://www.resolution.institute/
                                                                       Ombudsman NSW
                                                                       http://www.ombo.nsw.gov.au/
  Overseas Students Ombudsman          Ombudsman                       Ph : 02 9286 1000
                                                                       Email : nswombo@ombo.nsw.gov.au

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www.domain.com.au
Information On Renting                 NSW Office Of Fair Trading         https://www.fairtrading.nsw.gov.au/ho
Real Estate Agents                     Domain                             using-and-property/renting

Employment                             Seek                               www.seek.com.au
Writing Applications & Resumes         Career One                         https://www.careerone.com.au/

                                                                          https://transportnsw.info/
                                       City Rail                          TripView
Transport                              Sydney Buses                       Opal Travel
                                       Ferries

Information On Location/ Street
                                       Where Is                           https://www.whereis.com/
Maps

General Information                    Yellow Pages                       http://www.yellowpages.com.au/

                                       13CABS                             http://sydney.13cabs.com.au/ 13
Taxi Information
                                       Premier Cabs                       22 27 / 13CABS

Driving    license    /    Vehicle     Roads and Maritime Services
                                                                           http://www.rms.nsw.gov.au/
Registration                           (RMS)

                                                                     Child Protection Helpline: 132 111
                                       Family & Community Services
                                                                     Domestic Violence Line: 1800 656
Professional Counselling Services                                      463
                                       Counsellors                 &
                                                                     https://www.facs.nsw.gov.au/families
                                       Psychotherapists Association
                                                                     http://www.capansw.org.au/
                                       of NSW
                                                                     Tel: 02 9235 1500

                                                                         Wesley Mission
                                                                         http://www.wesleymission.org.au/
                                     Wesley Mission                      Ph: (02) 9263 5555 / Fax: (02) 9264
                                                                         4681
Disability Services
                                     National     Disability   Services, National Disability Services, NSW
                                     NSW                                 http://www.nds.org.au/?s=NSW&mon
                                                                         th=04&year=2011
                                                                         Phone: 02 6283 3200 / Fax: 02 6281
                                                                         3488

                                                                         Legal Aid
Legal Services                        Legal Aid                          Phone: 1300 888 529
                                                                         https://www.legalaid.nsw.gov.au/

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Human Rights and Equal Opportunity
                                                           Commission (HREOC),
                                                           Level     3,    175     Pitt    Street
                                   Human Rights and Equal Sydney.            NSW            2000
Bullying                           Opportunity  Commission Phone: (02) 9284 9600
                                   (HREOC),                National Information Service: 1300
                                                           656 419
                                                           Fax: (02) 9284 9611
                                                            http://www.humanrights.gov.au/

                                                                    Occupational Health and safety
                                                                    https://www.business.gov.au/info/run/
                                                                    workplace-health-and-safety/whs-oh-
                                                                    and-s-acts-regulations-and-codes-of-
                                   Work Cover, NSW                  practice
Occupational Health And Safety     Occupational Health        And
                                   Safety                           WORK COVER , NSW Work Cover
                                                                    Assistance Service
                                                                    http://www.workcover.nsw.gov.au/
                                                                    Phone: 13 10 50

                                                                     Relationship Australia
                                                                     http://www.relationships.com.au/
Family   Assistance    &   Child
                                   Relationship Australia            Ph: 1300 364 277
Assistance

                                                                    Pregnancy       Help      Australia
                                                                    http://www.pregnancysupport.com.au
Pregnancy Help                     Pregnancy Help Australia
                                                                    /
                                                                    1300 792 798

                                                                Domestic Violence Line
                                                                24hr telephone support and referral.
                                   Domestic Violence Line
                                                                Ph. 1800 656 463 or TTY: 1800 671
Domestic Violence                  NSW     Women’s       Refuge
                                                                442
                                   Resource Centre
                                                                https://www.facs.nsw.gov.au/domesti
                                                                c-violence/helpline

                                                                    Centre for Drug and Alcohol, NSW
                                                                    Health
                                                                    73 Miller Street, North Sydney NSW
Drug And Alcohol                   Centre for Drug and Alcohol      2060
                                   NSW Health                       Ph: 02 9391 9000
                                                                     http://www.health.nsw.gov.au/menta
                                                                     lhealth/Pages/default.aspx

Gambling Helpline                                                   Gambling Helpline
                                   Gamblers Anonymous
                                                                    Ph: 1800 858 858

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NSW Department of Health
                                                         73 Miller Street, North Sydney NSW
Mental Health Information    Mental Health Association   2060
                                                         Tel: 02 9391 9000
                                                          http://www.health.nsw.gov.au

Postal / Courier            Post Office                  http://auspost.com.au/

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