ASIA SALARY & MARKET INSIGHTS - Links International
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TABLE OF CONTENTS Welcome Note Awards & Recognition Thriving HR Practices in Times of Economic Uncertainty Who Are the Winners and Losers Regionally Across Asia Pacific? What Is the Best HR Response During Uncertain Economic Times? Cost cutting while keeping long term goals in sight Honest and open communications to boost loyalty and retention when cost cutting Protect your long term employer brand when cutting costs Market Insights Banking, Financial & Accounting Services Information & Technology Sales & Marketing Human Resources & Administration Property & Construction Services That Streamline Your Business in Cost Cutting Environments HR Solutions for Business Success Recruitment Process Outsourcing (RPO) Human Resource Outsourcing (HRO) Brand & Reputation Building HR Technology (HR Simplification) Contact Us
This year our 2020 Asia Salary & Market Insights publication covers not only salary and employment trends across APAC but also is designed to share how clients are taking strategic measures to have an effective HR function and talent plan for the years to come. Here’s what you can expect to learn about: Thriving HR Practices in Times of Economic Uncertainty Winners and Losers Regionally Across Asia Pacific Best HR Response During Uncertain Economic Times NOTE FROM GROUP Job Market and Salary Insights MANAGING DIRECTOR, o Banking, Financial & Accounting Services SCOTT THOMSON o Information & Technology o Sales & Marketing o Human Resources & Administration o Property & Construction Tools to Streamline Your HR Function in Cost Cutting Environments 2 019 has been a roller coaster year on the back of a chain of events that has skyrocketed both trade and economic uncertainty to the highest ever level in 20 years according to the World Economic Forum. The US/China trade war, ongoing Hong Kong political issues and also the slowdown of the China economy and other At the time of writing, we are fortunately seeing an uplift in positive sentiment in respect of 2020 – A ‘phase- traditional powerhouse economies like Singapore has created both challenges and opportunities for business one trade deal’ appears to be confirmed and analysts and investors are feeling more bullish about the global across Asia. For example, clients in Hong Kong and China have seen increased amounts of restructuring, cost economy in 2020 with earlier alarms calls over a global recession in 2020 now quietening down. We remain reductions and also challenges persuading top talent to ‘risk’ changing jobs in uncertain environments while optimistic that despite the recent high level of uncertainty that the APAC region will continue to be the stand clients in Vietnam and Taiwan businesses have been big winners with increased trade and investment off the out growth area in the world for the foreseeable future and provide the best career growth and opportunities back of the US/China trade war. long term. The common message from business leaders across Asia is that the increased uncertainty means they are We hope that our 2020 Asia Salary and Market Insights helps you gain an understanding of current job market continuing to have to transform their HR functions to be flexible enough to adapt in uncertain times while being and salary trends and also helps HR leaders develop their long term HR strategy. Should you have any questions more cost-effective than ever. regarding the latest market trends in Asia, we would be delighted to hear from you. 04 linksinternational.com
LINKS INTERNATIONAL’S AWARDS & RECOGNITION 2015 2016 HR Vendors of the Year Awards HR Vendors of the Year Awards HR Vendors of the Year Awards HR Vendors of the Year Awards • 2015 Hong Kong • 2015 Singapore • 2016 Singapore & Hong Kong • 2016 Hong Kong Best Payroll Outsourcing Partner Best Payroll Outsourcing Partner Best Payroll Outsourcing Partner Best Recruitment Website: Candidate Experience • 2015 Hong Kong • 2016 Hong Kong Best Recruitment Firm Best Contract Staffing Solutions Agency (Mid-Management Roles) Recruitment International Awards 2015 Asia Recruitment Awards 2015 Asia Recruitment Awards 2016 Asia Recruitment Awards 2016 • Consumer & FMCG Recruitment • Best Recruitment Innovation • Best Recruitment Team, Company of the Year HR & Administration • Best Career Website 06 linksinternational.com
2017 HR Vendors of the Year Awards HR Vendors of the Year Awards • 2017 Hong Kong • 2017 Singapore & Hong Kong Best Recruitment Firm, Human Resources Best Payroll Outsourcing Partner • 2017 Hong Kong 2019 Best Permanent Roles Recruitment Agency Asia Recruitment Awards 2017 • Best Candidate Experience • Best Recruitment Team, Sales & Marketing HR Vendors of the Year 2019 HK HR Vendors of the Year 2019 HK • Best Payroll Outsourcing Partner – Gold • Best Permanent Roles Recruitment 2018 • Best Contract Staffing Solution Agency – Gold • Best Recruitment Firm – Human Resources – Gold Agency – Silver HR Vendors of the Year 2018 HK HR Vendors of the Year 2018 HK • Best HR Outsourcing Service Provider • Best Payroll Outsourcing Partner • Best Recruitment Firm – Human Resource • Best Permanent Roles Recruitment Agency HR Vendors of the Year 2018 Singapore • Best Recruitment Firm – Mid-management Roles 08 linksinternational.com
WHO ARE THE WINNERS AND THRIVING HR PRACTICES IN TIMES OF LOSERS REGIONALLY ECONOMIC UNCERTAINTY ACROSS ASIA PACIFIC? Uncertainty surges after 20 years of stability W e are currently at the peak of economic uncertainty for the past 20 years according to the World Trade Uncertainty index. This aligns with the growing tensions F or what some consider a “lose/ lose” battle between the two behemoth nations (US and China), others are How the U. S. - China Trade War Escalated Cumulative tariffs between the U.S. and China in 2018/19 In the past year, the World Trade Uncertainty index in U.S. tariff action Chinese tariff action Tariff rate the past year jumped 10-fold from previously recorded between the US and China. In 2019, the World Trade seeing an opportunity. highs as the US-China trade war escalated. January 22/ Trump signs tariffs on imported solar panels/steel and aluminum for all nations, (WTU index, GDP weighted average) Uncertainty index skyrocketed 10 folds above previously March 8, 2018 including China recorded highs, including that of the US housing bubble. With the rising tensions between the US April 2, 2018 China puts additional 15/25 perent tariffs on $3 billion worth of U.S. goods The US and China agree to Some of the key dates in the US-China trade negotiations resume trade talks and China, many companies are taking $34b 25% 110 World Trade Uncertainty Index Uncertainty related to US-China trade tensions A key challenge for CHROs will be to accurately anticipate precaution to prevent losses. Desperate July 6, 2018 $34b 25% 100 and prepare for such times. With the future still unclear, to escape the punitive tariffs by the $50b 25% 90 Tariff increase on US$200 business leaders and HR professionals will be pressured to US, major multinationals from Apple to August 23,2018 $50b 25% 80 billion of imports from China is scheduled to go into effect on March 1. But a delay is reduce budgets and improve productivity. When pressure Nintendo and Dell have already shifted $50b 25% 70 announced on February 24. 60 hits and business leaders find themselves responding in some of their production to other $50b 25% September 24,2018 50 A series of tariffs by the US and China real time to budget cuts, it’ll be crucial for them to not lose locations. $200b 10% 40 Uncertainty related to sight of the bigger picture. $60b 5-10% US-China trade tensions 30 A series of tariffs by the US and China A tariff truce between While news of shifting production is $250b 25% goes into effect. The US also ends tariff the US and China is May 10,2019 20 exemptions for EU, Canada, and Mexico. EU and Canada impose tariffs on the US. announced Start hiring the right people for your company. Go to page certainly a concern for manufacturers $110b 20-25% The US imposes Safegaurd 10 Tariffs as well as steel and aluminium tarrifs. 29 for more information about our services or call +852 in China, it brings to light a new $250b 30% 0 3915 0265 to get directly connected with one of our opportunity. Suppliers from the rest September 1/ $300b 15% October 1, 2019 Source: World Uncertainty Index. Ahir, Bloom, Furceri (2018). The source for the data on key representatives. of the world are suddenly given a leg $110b 20-25% dates in the US-China trade negotiations comes from Brown and Kolb (2019). $75b 5-10% Note: The font in blue indicates the tariff measure taken, and the font in black indicates the narrative of the World Trade Uncertainty index. A higher number means higher trade up in the race, finding themselves in a uncertainty. more competitive position as a result of shifting productions and diverting imports in the US and China. “Where two are fighting, the third wins.” Gdzie dwóch się bije, tam trzeci korzysta Polish Proverb 10 linksinternational.com
Vietnam is by far one of the biggest winners of the US- China trade war. A study of the world’s 50 biggest economies With tensions rising between the two giants, the fear is that neighbouring countries will be pulled into the wreckage. by Nomura predicts a 7.9% GDP increase for Vietnam as a result of trade diversion. Despite profits from trade diversion, both South Korea and Taiwan are suffering more from the lowered demand Increasing their exports to the US by 40% in 2019 , Vietnam gained the most compared to other countries, in in China. Taiwan for example, saw a drop of 3.3% in GDP in the first quarter of 2019. Similarly in South Korea, there additional US import substitution. These are goods where the US had placed tariffs on China, such as electronic was a 0.4% decrease in GDP when comparing Q1 2019 to Q4 2018. parts for phones, furniture, and data processing machines. Other locations that have US and China as one of their key trading partners are likely to suffer too as they are taken Vietnam also benefited from additional imports from China through the shift in supply chain. This included boards, by the erratic waves of the global economy. panels, uncombed single cotton yarn, cotton, and other electrical appliances which made up a smaller portion of their gains from import substitution. Singapore is another country that is affected heavily, despite being 6th on the list of benefactors from trade diversion. Exposed to the vulnerabilities of global trade, Singapore experienced a steep fall in their non-oil exports In the meantime, pressure from the trade war is giving both countries greater motivation to become more in October 2019. Non-oil exports dropped a whopping 12.3% , even greater than the loss forecasted by analysts, autonomous. With the One Belt One Road initiative in the works since 2013, pressure from the trade war has marking the eighth consecutive month of decline in exports for the country. only boosted China’s desire to further this effort in order to gain a competitive edge in world trade. Connecting itself with over 100 countries across Asia, Africa, Europe and Oceania through trade, the ambitious Belt and Road The silver lining for Singapore according to Jeffrey Halley, senior Asia analyst at Oanda, a foreign exchange firm, is Initiative has gained more prominence in the current climate. that Singapore is positioned to recover much faster if tensions surrounding trade ceases. In light of everything that’s happening, it would be unwise to overlook the dangers such an uncertain global economy CONTINUED TENSIONS AND poses in the long run. Even short-term beneficiaries such as Vietnam are bound to cave in to the pressures of the THE LOOMING DANGERS OF AN volatile economy if the tension continues to build globally. UNCERTAIN GLOBAL ECONOMY In this turbulent climate, the challenge for everyone is to recognise the urgency of the current situation as trade war between the two major players persists. With uncertainty being one of the biggest threats, businesses will need to prepare their organisation to not be exposed to the vulnerabilities of the global economy. V ietnam isn’t the only one to beneficiary from the US-China trade war. Taiwan and South Korea which are traditionally big manufacturers of electronics have also benefited from diverted US imports. Meanwhile, Malaysia gained from China’s import demands. Save for a rainy day. Equip your business with one of our HR outsourcing solutions. Go to page 29 for more information about our full line of services Depending on your point of view, it’s tempting to think that the US-China trade war is beneficial for business. If anything, figures from Vietnam have shown a positive outlook on the disputes between the two giants. As things stand right now, some areas are benefitting from import diversion. However, this may only be a short term success as it relies heavily on the current bilateral state of trade affairs. In the uncertain nature of the current political economic environment, the biggest danger is if trade disputes continue to escalate, dragging with it other countries. Global supply chain of electronic products Final demand destination Originator of value-added(large) Carrier of value-added Originator of value-added(small) 12 linksinternational.com
WHAT IS THE BEST HR RESPONSE DURING 2 Honest and open communications to boost loyalty and retention when cost cutting UNCERTAIN ECONOMIC TIMES? Where the economy falls short in providing a sense of security, it is up to organisations to reassure their workforce and also ensure they attract the best talent to survive in a tougher market. Ultimately, it is the firms who continue to build trust and loyalty in their employees that 80% of HR leaders fail to consider the big picture behind will stand out in the market. temporary cost optimization efforts. The consistent effort to build trust and loyalty is one that is even more relevant in cost optimisation. Research finds that when cost saving initiatives were done right, 61% of those R esearch by Gartner shows that 92% of HR leaders are now prioritising budgeting and cost optimisation initiatives in light of the uncertain economic environment. However, only 20% are considering how such initiatives contribute to the organisations’ overall efforts. This is a concerning statistic. As it means 80% of HR leaders are who have experienced cost saving measures in the last five years were confident in the future success of their organization. merely responding and fail to see the impact of HR on a wider scale. This means when organisations transparently communicate with employees and provide updates on cost-saving progress, employees feel more secure about the future success of the company with a lasting effect of five years. This of course also points to the necessity of investing into the top talent, not only people who will drive such initiatives, but also people who are willing 1 Cost cutting while keeping to grow with the organisation. long term goals in sight What does every good strategic cost optimisation initiative have in common? They address 3 short term needs while accounting for long term organisational growth. Good cost optimisation Protect your long term employer brand efforts will fall under at least one of these categories: when cutting costs Re-examination and prioritisation of current services across functions Reallocation of current resources More companies are restructuring and reducing their costs in light of the uncertain environment, Implementation of dedicated activities to drive immediate cost saving and an HR solution that’s been growing in popularity is outplacement. Build infrastructures that allow for cost saving in the long run (AI & automation technology, outsourcing) Outplacement is a solution designed to help rehabilitate people back into the workforce. It provides both practical and emotional support for departing employees, helping them transition The beauty of an uncertain economy is that despite the looming dangers, businesses may still be into their next career. thrive. This is all the more reason why business leaders need to strategically approach their cost saving efforts. Otherwise, they run the risk of jeopardising the quality of delivery and reputation, With outplacement, clients subject to restructuring can better manage their reputation by potentially harming the overall growth of the organisation. assisting departing employees. The solution lends itself to the current economic climate as it addresses businesses’ need for brand management. Having a strong employer brand and in turn the ability to attract the best talent to your business is more important than ever during times of economic uncertainty as candidates are generally more reluctant to “take a risk” and change jobs. If you would like to discuss the market in more detail or have any HR needs you would like to engage us on, please visit our website or email us at frontdesk@linksinternational.com . 14 linksinternational.com
BANKING, FINANCIAL & ACCOUNTING SERVICES 3 The market for 2020 & talent trends In the second half of 2019 we’re seeing a slowdown in mergers and acquisitions in Hong Kong which is likely to continue into 2020. With the uncertain economy, companies are more reserved 1 Businesses more cautious about where they which will likely be reflected in their targets as well, especially on the buy-side. put their eggs After experiencing record breaking low unemployment rates, both Hong Kong and Singapore are seeing a slight rise in their unemployment rates by the end of 2019. While this can potentially By the end of 2019, we’re seeing a smaller headcount in Hong Kong for senior roles. Many mean a larger candidate pool, it is likely that the slight rise will not affect businesses as they companies with a regional presence who have the option to move talent outside of Hong Kong search for the top 10% of talent. and China are shifting the headcount of senior roles to other business hubs like Singapore. This is done mainly to mitigate risks related to the trade war and evolving tensions between China and Hong Kong. Across the board, companies are inclined to make the moves necessary to diversify their assets and resources when possible. People with essential strategic roles are being moved to bordering 4 Evolution of data consumption countries, outside the direct heat of the US-China trade wars. Meanwhile, junior and mid-level roles are less affected, especially those in-charge of the daily operations within the Hong Kong. Settling from the rise and hype of big data, companies are now putting emphasis on data simplification, namely the presentation of data to allow for wider understanding. 2 Moving away from the traditional, finance departments are leaning in favour of more digital Candidate preferences driven by unstable market solutions. As such, we’re likely to see a rise in the demand for talent with more combinational skills and expertise in data management, analytical and business-partnering. Virtual banking caught a lot of attention in Hong Kong at the beginning of 2019. The licensing Top candidates are likely to have multiple offers extended to them. Multilingual candidates with process in Hong Kong for virtual banks drew not only the interest of businesses but also strong staying power are especially in high demand as leading organisations fight to make the candidates. However, due to their digital nature, the dawn of the 8 new virtual banks didn’t most by hiring the best people to fill their limited headcount. create as many position openings as some may have hoped for. Overall, we’re seeing a smaller active pool of candidates in the market. In light of everything Get in touch with the top talent. Call +852 3915 0265 to get directly connected with one of our happening in the global trade economy, candidates are more cautious about job transitions. representatives, or go to page 29 for more information about our services. Many candidates are favouring roles from larger and more stable corporations with a strong reputation. linksinternational.com 16 linksinternational.com
INFORMATION & TECHNOLOGY 3 Continued talent demands We have seen Software vendors increase their manpower and regional presence. With this 1 we’re seeing a continuous stream of talent demands in Java, C++ and python development. Slow supply of IT talent Candidates with application architectural exposure are especially sought after. One thing the trade war between China and the US brought to light is the importance of From iBanks to start-ups, there’s no sign of slowdown in roles going into 2020. Overall IT is cyber security. Growing market awareness, alongside increased security regulations and new seeing a stable investment and the market does not seem as affected by the trade war. technologies, has brought about an increase in IT auditing, network Security Vendors and IT Consultancies entering the market and expanding their presence in APAC. All this has created a However, businesses are struggling to fill the roles as candidates are in many ways less active higher demand for talent in the field of cyber security. compared to previous years and showing a smaller appetite for job change. Many organisations are finding the need to offer more competitive rates as a lot of the time, stronger talent in the market are already sitting on a line-up of offers. 4 Stronger desire to retain 2 Stable investment in e-commerce Most employers are showing a change in attitude and a greater desire to retain talent. Recently, we’ve seen more organisations using counter offers as a way to retain their best people. In a time where there are more roles available than the candidates to take it, the competition is especially Demand for E-commerce candidates in O2O, omni channels, CRM and mobile areas has fierce for high performing talent. remained constant throughout the year. While candidates with a combination of tech and strong communication skills are in high demand from a broad range of clients across banking, Get access to the top talent pool in the market. Call +852 3915 0234 to get directly connected retail, FMCG, supply chain and IT solution vendors. with one of our representatives, or go to page 29 for more information about our full line of services. Overall the Hong Kong job market for IT and Telecommunications has seen a steady increase over the year with a positive outlook. The challenge for businesses will be in acquiring the right talent from competing firms at a time when the popular move is to stay. 18 linksinternational.com linksinternational.com
SALES & MARKETING 3 The need for ROI and results Technology helped overcome a key challenge in marketing: quantifying efforts and measuring ROI. It played an integral part in transforming the function, making it more data driven and allowing leaders to strategise for the future. 1 Despite the shaky market and global economy, jobs for digital marketing talent in Fintech, The decline of regional roles Healthcare, E-commerce are still growing strong. Companies are continuing to look for marketing professionals in the areas of partnership & business development, Data driven marketing, CRM/ Growth positions with clear ROI that can be measured. A recent trend we’ve seen is the gradual decline of regional roles, and it’s more evident in the Hong Kong market. There are two key reasons contributing to this. One is because organisations As offers become more competitive for the top performing digital marketing talent, the are diversifying, moving regional roles outside of Hong Kong and into other markets such as challenge for companies will be to act quickly and to make offers at a competitive rate. Seeing Singapore. how top talent may be sitting on multiple offers, there will be little time for negotiation before candidates are approached by the competition. The more interesting reason is because many companies are seeing less need for a regional hub. After over a decade long efforts into centralising functions, we’ve come to a time where it’s more efficient to have each country’s head office report straight to the headquarters. 4 The decline in APAC offices is largely facilitated by local developments and technology with its ease of access. As communication is made easier, companies are moving away from setting up Targets for 2020 regional roles and offices. As a result, companies are looking more aggressively for talent locally, candidates who are capable of reporting directly to the headquarters. In 2020, we expect sales hiring to remain steady in Hong Kong with hopes of achieving similar growth performance. Meanwhile, we’re seeing a slower growth in Mainland China’s online retail sales which will likely be reflected in hiring. 2 Effects of the trade war haven’t been majorly evident in the Singapore sales market. That being Impacts to sales and traditional marketing said, organisations have been more cautious in their hiring, with a preference for candidates with specialised product knowledge and language abilities. With all that is happening with the US and China trade war, sales has taken a bit of a hit. Sales especially has found it challenging to meet targets set for 2019. With a blanket of uncertainty Aligned with the softening labour market, we expect to see a reduced pace of wage growth in hanging over the market, more notably in Hong Kong with the unfolding of protests, many are 2019 and 2020 for Singapore due to the recession. unsure what to expect 2020. Get in touch with the top talent. Call +852 3915 0267 to get directly connected with one of our Traditionally marketing was already in decline as companies moved more of their focus into representatives, or go to page 29 for more information about our services. digital means. With onset of trade war, we’re seeing organisations grow even more deterred from traditional marketing and instead leaning into more into digital marketing talent. 20 linksinternational.com
HUMAN RESOURCES PROPERTY & ADMINISTRATION & CONSTRUCTION 1 Centralised hubs as a measure to cost save 1 Consumer evolution & turning tables While larger corporations have been decentralising HR in recent years to more specialised If you were to look at the market a few years back, the biggest earners would be developers functions, some have shifted back to more centralised hubs as a means to gain more control and in retail. However, looking now with the rise of e-commerce giants like Taobao and with the reduce costs. looming pressures from the US and China trade war, there is no longer the same necessity for major shopping malls. The rise of start-ups has also increased the demand for HR generalists who can act as a business partner and look after office setup, talent acquisition, compensation and benefit and with the The effects of this retail evolution is seen most prominently in Mainland China. That said, we knowledge in employment ordinance. expect retailers in Hong Kong and Taiwan to also adopt a more conservative approach towards their expansions, as shops vacate their retail space in response to the drop in retail, and with luxury brands moving their headquarters out of the area. This will likely be reflected in retail rent as well, as we project the rent to stay flat or grow only slightly in most markets across 2 Growing pressures for HR talent Greater China. with digital understanding Similar to the sales and marketing functions, with the rise of digital transformation, companies are getting more pressure from above to start tapping into digital HR functions. This includes a sudden interest to digital HR solutions in the areas of recruitment systems, online L&D hub, 2 Demand from tech based companies internal portal and more. Conflict from the US-China trade war will undoubtedly weigh down on business in Greater China in 2020. Fortunately, demand for technology from tech based companies is still strong. HR professionals must meet expectations to use data and people analytics to augment their With the need for database centres, it is likely that demand for new infrastructure development workforce planning and increase productivity. HR professionals with digital acumen and will act as a counterbalance to the fluctuations in the market. experience in diversity and inclusion, employer branding and employee engagement will be highly sought after among others. We also foresee a steady logistics rental growth in the Greater Bay Area for warehouse supplies seeing the growing ecommerce market. In Hong Kong where digital HR is still somewhat new in the market, there is a limited talent pool. Businesses are incentivised to invest more into the talent in this area either through Demand for office spaces in Mainland China and Hong Kong is likely to be negatively affected by development and training or by hiring overseas as this will give them an advantage over other the tensions between the US and China. With the outlook still uncertain, many companies will organisations. opt for a more cautious approach, at least for the first half of 2020. Taiwan in the meantime is likely to be less affected in this regard. Secure your workforce with Links Recruitment and Links HR Outsourcing services. Go to page 29 for more information about our full line of offer. Alternatively, call +852 3915 0232 to get directly connected with one of our representatives. 22 linksinternational.com
PROPERTY & CONSTRUCTION 3 Hidden opportunity for local firms From a talent acquisition perspective, in Mainland China, there is a hidden opportunity for local firms as the pressures of the trade war starts to push foreign organisations out of the game. Where previously local firms were dealing with a candidate driven market with less access to the top talent, now they have more bargaining power. As there is a slowdown from foreign investors to recruit for new headcount, local firms will be in a better position to reach out to the top 10% of candidates so long as they are willing to pay competitively. Start hiring the right people for your business. Go to page 29 for more information about our services or call +86 138 1633 2378 to get directly connected with one of our representatives. 24 linksinternational.com
20 YEARS OF HR OUTSOURCING EXPERIENCE IN ASIA According to Deloitte’s Global outsourcing survey , 63% of businesses see outsourcing as a cost saving tool, meanwhile 65% find that it enables them to focus on the core business function. So not only is outsourcing a tool for cutting costs, it also helps businesses improve their overall quality output. Figure 2: Benefits and drivers of outsourcing Question: How does your organization perceive the benefits of outsourcing? Enables focus on core functions 65% Cost cutting tool 63% Solves capability issues 53% Greater global scalability 33% Critical business needs 33% Enhances service quality 28% Access to intellectual capital 26% Drives broader transformation 20% HOW TO STREAMLINE YOUR BUSINESS IN Manages business environments 18% Helps meet regulatory needs 16% COST CUTTING ENVIRONMENTS Source: Deloitte Global Outsourcing Survey 2016 For leaders in cost cutting environments, there’s a pressure for immediate results to meet quotas. This usually Though sometimes regarded in the market as a professional recruitment agency or a payroll processing partner, means a short term, approach, reducing everything to its absolute basic. Links International is first and foremost an outsourcing company specialised in HR. With 20 years of experience in Asia, our aim is to help clients streamline their HR operations so they can get the most value out of their money. Such short sighted approaches sacrifice the long term goal, especially in HR, where you’re dealing with the workforce of the company. If taken too far, you run the risk of losing people in the organisation, putting the business We cater to a wide range of clients, but they all have one thing in common. They’re all looking for a simple solution and its reputation at risk. to an otherwise tedious task. The reason this matters from a cost saving perspective is because outsourcing allows businesses to better focus on core operations while cutting costs. A smart way to cut costs without jeopardizing the infinite game is through outsourcing. By efficiently outsourcing, you streamline your HR function, ensuring it’s in the fittest shape for the future. Proper prioritisation is the first step to streamlining your business. Learn more about our outsourcing services at our website at www.linksinternational.com . 26 linksinternational.com
OUR FULL SUITE OF HR OUTSOURCING SOLUTIONS AT LINKS INTERNATIONAL Recruitment Process Outsourcing (RPO) Talent search and acquisition is time consuming. To help you save time and find the best people in the market, Links Recruitment offers three key recruitment outsourcing services, designed to meet different business needs. 1 Recruiter on demand for project based hiring Designed for bulk hiring projects, recruiter on demand helps you meet hiring deadlines with ease. By outsourcing expert recruiters, it quickly mobilises your organisation to help meet your hiring and talent goals. 2 Contingent search Our contingent search is a call-for-hire solution that gives businesses flexibility in their talent search. At Links, we cover for permanent, temporary and contract roles in key business functions, helping you find the right people for your business growth. Banking, Finance & Accounting Services Information & Technology Sales & Marketing Human Resources & Administration Property & Construction 28 linksinternational.com
3 Apex search for top priority roles Apex search, also known as retained search is reserved for roles requiring top quality service. With retained search, clients get a lot more out of the service, from talent mapping to professional Human Resource Outsourcing (HRO) consultation, and guaranteed delivery timelines, giving you more control when hiring. Links International provides clients with 100% in-country HR outsourcing services. With over 120 specialists across Asia Pacific, our services are designed to take the administrative burden off our clients and enable businesses to focus on strategic HR activities. 1 Payroll processing Payroll processing can be tricky, especially for HR professionals managing multiple countries. We help our clients by providing 100% in-country delivery and advisory support. Our services cover Hong Kong, Singapore, Macau, Shanghai, Zhuhai, Malaysia, Vietnam, Thailand, Japan, Myanmar, South Korea, India, Indonesia, Philippines, Cambodia, New Zealand, and Australia. 2 PEO/ EOR secondment Links’ secondment services helps you expand your business without the financial burden. Simplify your process and bypass set-up costs when hiring overseas with Links secondment. Our service will legally employ staff on your behalf and second them back to you, lowering HR costs. 30 linksinternational.com
3 Visa application services HR Technology One of the key ways of streamlining HR processes is through automation technology. Links HR Technology frees Need a working visa for foreign employees? Our visa application services will help you organise employees from manual paperwork and tedious manual tasks allowing employees to focus on value-add HR and streamline the process. Links’ professional consultants can also advise you on the type of activities like talent retention and predictive analytics strategies. visa you should apply depending on the individual, making your job easier. Brand & Reputation Building 1 Links One Armed with a wide network of professionals, we help businesses elevate their corporate brand with our One HR platform for all your payroll, leave, and benefits needs. Links one is an intuitive HCM outplacement and employer branding services. solution that provides businesses control over multi-country reporting functionality. Fully customisable with multi-language support, our cloud-based solution is a tool that helps elevate internal employer branding. 1 Outplacement services Links outplacement services can be seen as redundancy aftercare, providing both practical and emotional support for employees and helping individuals transition into their next career. What sets Links’ outplacement solution apart is that we have a wealth of knowledge from both an HR and recruiter’s perspective. This means we’re in the perfect position to provide key market insights and connect people to future opportunities. Outplacement services include: Town hall sessions with job market insights Reviewing individuals’ core competencies and providing relevant career advice Professional one-on-one career counselling Job search training and advisory 2 Employer branding 2 Links Integration Hub Global payroll integration capability which enables automation of data requirements to and fro Attract the best talent in the market by refining your various 3rd party solutions including Workday, Oracle, SAP, Success Factor and Kronos. employer branding. Our professional employer branding consultancy will help you attract and retain the best people in the market. Establish a people strategy to promote and Interested in partnering with Links International? Drop us an email at frontdesk@linksternational.com or call to strengthen your organisation’s growth. learn how we can help fortify your HR function. For more information about any of our services, simply visit us at www.linksinternational.com . 32 linksinternational.com
Contact Us Appendix Email: frontdesk@linkstinternational.com Bloomberg Website: www.linksinternational.com • South Korea’s Economy Slows as Trade War Drags on Investment Links International is committed to providing recruitment, advisory and payroll services in Asia. With 10 offices DBS Group across Asia, supporting 17 locations in the region, no matter the size of your organisation, we can tailor our solutions to meet your business needs and better serve your employees. • Impact of escalating trade war on Taiwan Deloitte Hong Kong Taiwan • Outsourcing and Shared Services 2019 – 2023 +852 3915 0211 +886 905 681 159 20/F Wyndham Place 40-44 Wyndham Street Room 26, 4/F, No. 495 Guangfu South Road, Gartner Central Hong Kong Xinyi District, Taipei City 11074, Taiwan • HR Support During Uncertain Economic Time Singapore Vietnam Nomura +65 6536 6970 +84 28 3636 0184 17 Hong Kong Street #03-01 Singapore 059660 10 Floor Miss Ao Dai building, 21 Nguyen Trung • US-China trade diversion: Who benefits? Entity Name: Links HR Singapore Pte Ltd Ngan Street, Ben Nghe Ward, District 1, Ho Chi EA license: 09C5322 Minh City South China Morning Post • US trade war hit list: China’s loss is also Asia’s loss Macau Malaysia • Singapore exports contract for eighth month, as US-China ‘trade war heat’ saps city state’s growth +852 3915 0211 +603 7890 3960 Alameda Dr. Carlos D’assumpção, No.181-187, No.3, Jalan Bangsar, Level 40, Mercu 2, KL Eco City, Statista Infographics Comercial do Grupo Brilhantismo 4° Andar R, 59200 Kuala Lumpur • Infographic: U.S.-Chinese Trade War Keeps on Escalating Macau Malaysia World Economic Forum Shanghai Thailand • Trade Uncertainty Hangs Over the Global Economy. This New Index Explains What That Means For You +86 21 5368 0000 +662 180 6340 • Why trade wars have no winners Room 304, Platinum Building, No. 233 Taicang Road, 725 Metropolis Building, Level 20, Suite 80, Huangpu District, Shanghai Sukhumvit Road, Klongton Nuea, Wattana Bangkok 10110 Zhuhai +853 2871 7395 Australia and New Zealand Room 902, Yin Du Hotel, No. 1150 Yuehai East +61 468 306 484 Road Gongbei, Zhuhai 519020 G/Floor, 100 Walker St North Sydney, NSW 2060 Disclaimer Links International’s 2020 Asia Salary & Market Insights is carefully put together using data derived from a survey that was sent out to candidates and clients across the Asia-Pacific region. Whilst care is taken to ensure that all data is as accurate as possible, as with all surveys, the results are based on averages and there will of course be individual situations that fall outside of the data published here. This information should therefore be used only as a guide and should not be reproduced in part or in full without prior consent from Links International. Please do not hesitate to contact us for clarification regarding any of the following information. 34 linksinternational.com
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