ARK News Summer 2020 - ARK Housing Association
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ARK News Summer 2020 Welcome to the Summer edition of the ARK newsletter! It is hard to believe how things have changed since the last edition of the newsletter. Turn the page to read Bobby’s update! Life during lockdown Scottish Learning Disability Find out how our groups’ Week members and supported Read how supported people people have kept busy and and staff celebrated this week connected during these past and its theme ‘My few months environment—my place, my planet’ Visit our website arkha.org.uk Search ‘ARK Housing’ on Facebook and Twitter 1
ARK News By Bobby Duffy - ARK Chief Executive Since lockdown started, managers at ARK have been meeting remotely every 2 weeks. We made sure that we could still provide our critical services. I am delighted to say that to this point, we have had no major disruption to our business. Our tenants have experienced only small changes to the housing services we provide and we have continued to deal with emergency repairs in a safe way. Every department had to change the way it worked and I would like to thank each and every one of you for all your efforts. A particular mention goes to our Care and Support teams and in particular our Support Workers. You have continued to go above and beyond to make sure people we support are kept safe and well. From the various videos and pictures I have seen, you have also been having lots of fun, I simply cannot thank you enough. So whilst everyone of us in our private lives has had to adjust to the way we live, we have also had to continue to think about the future. 2
Over the next 3 months we will: Welcome 3 new Board members. Welcome 2 new Directors to the Executive Team. Welcome a new Head of Asset Management whose main focus will be housing quality and energy efficiency. Launch our new Business Plan. Launch the new ARK brand. We are planning a remote launch of the new brand and will update you closer to the time of how you can join in. We will continue to share news updates on our website as we move forward with these plans. I look forward to the time when we can meet up and you can tell me about your experience of ARK through this period. In the meantime I hope ARK continues to meet your needs and that you and your families stay safe, until we all get through this very challenging period. 3
Voices Group An open forum for everyone who gets support from ARK. The lockdown measures meant that we had to cancel our meeting on the 12th June. During lockdown Gloria kept in touch with Speak Out Workers and Voices Group members through: WhatsApp groups Video calls Phone calls News from the Speak Out Groups Projects couldn’t meet up but managed anyway to get involved in this year’s Learning Disability Week. The theme this year was ‘My Environment—my place, my planet’. Find out more about what they did from page 7 to page 17. What’s in a Word? Thanks so much to all who gave us their opinion on the word ‘service user’. Those who didn't like it, felt strongly that ARK should use instead the word ‘supported person’. ARK agrees with this suggestion and we are committed to stop using the word ‘service user’ in all our communications. 4
Working Group Members take part in the review of ARK policies and procedures that affect them. The group has not been able to meet up due to Covid-19 but they have kept in touch with each other and with Gloria through WhatsApp and phone calls. During lockdown they reviewed the following policies and procedures in easy read: Supporting people on holiday Adult Support and protection Policies and procedures are rules for ARK workers. Gloria asked ARK Working Group members to look at the documents and think about: Are there any difficult words? Any sentence that is hard to read? Do the images make sense to you? Do you have any questions about the document? The easy read versions help supported people know what they should expect from staff. If you would like to join the ARK Working Group, get in touch with Gloria on 0131 478 8147 5
Hub Group The members' job is to scrutinise - or look very carefully - at different parts of what ARK does. Paddy from ARC Scotland is the This article was produced by independent facilitator Paddy and Hub group of the HUB Group member David. At their latest meeting on 2 March, the group welcomed Bobby Duffy and discussed several new developments, including changes to what the Hub Group does and getting new people to join. The Group also looked again at its Ground Rules and talked about the new way Care Inspections are going to be carried out. The Hub group hasn’t been able to meet again due to Covid-19. Group’s facilitator Paddy has been keeping in touch with most of the group members, and people have been sharing how they are getting on. Some group members keep in touch with others even though they can’t meet, and use their phones, Skype, WhatsApp and Messenger to do so. Group members found different things to do to spend their time. Some enjoyed long walks every day, some exercised at home, while others did arts and crafts. One person decorated their kitchen. Those with internet found different activities to try out, and it was a handy way for learning what other people did to keep busy. Most people have had good days and bad days, and everyone is looking forward to meeting up again when it is safe. 6
Speak Out Groups News from our local groups. East & Mid Lothian Eddie has a real talent for building things! Lorraine Here he is Speak Out showing the Worker K’nex 6 foot ferris wheel he built during lockdown! Elaine has been doing art and craft while Stacy has enjoyed some baking. For Learning Disability Week Michael shared an important message: 'leave your cars at home and get on your bikes! Save your petrol, save the environment and have fun! 7
Arbroath Roy enjoyed painting his kitchen and building a squirrel out of a woodcraft construction kit. Wayne had some fun with Lego and created a very thoughtful word search frame for the project. The frame has all the residents’ names in it and positive words. Arbroath’s nightlife might be closed but Ian and Alex are still dancing! For Learning Disability Week Edward and support worker Lesley have made a sensory garden for Kay, who has vision and hearing loss. They have put in a lot of hard work together to get this looking great. They planted lots of sensory plants that have a variety of smells, colours and textures which all are to help attract wildlife. They cut back and fertilised the rose bushes to help them bloom. They have also placed solar lights along the edge of the border so that Kay can also enjoy the garden at night. 8
Forfar Residents at Kirkriggs got a lovely treat during lockdown! A piper played Alannah right outside Speak Out their windows Worker for the ‘clap for carers’ Thursday’s event. Lockdown didn't stop Heather from celebrating her birthday in style with presents and a beautiful cake! Everyone got involved with the Learning Disability Week. Sheila for example made a bird and butterfly feeder with recycled materials. David had a visit from the Easter bunny! Alex has used this time at home to practice his bagpipes A big THANK YOU to Jean and John from the IT department for traveling to Angus with a new laptop and sim card to make Art group attendees Debbie sure staff at Kirkriggs - Forfar were still and Andrew show off their art able to work on the laptop to update work with Shona Barr, support Good Life Plans. worker who runs the group Much appreciated! every Monday 9
Blairgowrie Natasha celebrated her birthday in Dot lockdown. Natasha’s housemate Nadine Speak Out made sure she had a birthday to remember. Worker She organized a surprise garden party for her with all their neighbors! Barbara and her neighbours loved the live music that staff organised in their garden. Caroline handmade some pompoms to decorate a tree in the communal garden. Her neighbours added colour with some beautiful decorated stones. Rosalind enjoyed some diamond painting For Learning Disability Week people in Blairgowrie showed how they care for the planet. Karen for example, uses an eco setting when she washes her clothes and hangs them out to dry instead of using her tumble dryer. 10
Perth Eleanor and Derek Stamford have Speak Out enjoyed getting Worker messy with some artwork. For Learning Disability Week the Perth service made a board to showcase all their eco- friendly habits, from turning off lights when you do not need them to turning off water when brushing your teeth. Nathan for example, is showing here how to recycle: put your cardboard in the paper bin! People have also enjoyed the clapping for NHS and all keyworkers on Thursday’s evenings. We love the rainbows they've put on their windows with the message 'Don't worry, be happy'. 11
Linlithgow Shona celebrated her 50th Birthday in May! She enjoyed a Zoom party with family and the decorations that staff put on for her. Happy belated birthday Shona! Isa , Jane & Rona have spent time doing arts and crafts. They have enjoyed making bird feeders, painting ceramics and making cards to send to family. Grangemouth Staff and tenants at our Grangemouth service got a special surprise at one of the clap for carers’ evenings. The local taxi company organised for the Camelon and District Pipe band to play in front of ARK’s service. Everyone was delighted! 12
People at our Alloa Alloa service have been doing some gardening during lockdown. Here’s John cleaning the garden’s wall. For Learning Disability Week supported people and staff have all worked together to decorate the garden. They have used recycled materials and natural colours to create a bright and colourful space that they can all enjoy! 13
Rymonth Matt Speak Out Worker Staff have been doing lots of activities during the lockdown for supported They played a safari game. people. Here is Stuart and Lisa finding Everyone enjoyed the good weather animals. while having lunch outside in their quad. We love the colourful rainbows they put them on their windows Robin has joined in They played a game of for the clap for Covid-19 bingo carers on Thursdays For Learning Disability Week folks took part in different activities. Here’s Arthur planting some flowers in the garden! 14
Glenrothes Staff in Glenrothes organised for a piper to play for supported people. Everyone enjoyed the music and the good weather! Dunfermline In Dunfermline the people we support have stayed well. The support workers are doing an amazing job working as a team and keeping themselves safe. People have kept busy with lots of home baking, some arts and crafts and daily walks. They kept in touch with family and friends through video calls. Some took the stay at home guidance very literally and it was a struggle to encourage a daily walk. The staff have used accessible documents to help the individual to understand the messages from government and on the news. 15
Alex has been busy Buckie with Kenny in the garden painting the wall and doing some gardening David’s family came to visit for his birthday and social distanced from the patio doors Sheila has been doing some baking Before starting working with ARK, Clare was a hairdresser! She has very kindly been cutting everyone’s hair whilst the hairdressers are closed. Everyone has been out enjoying the sunshine, doing a bit of gardening and going out for regular walks 16
Alfie has kept in Forres touch with his brother by writing him letters Karl has been wearing a face mask to keep others safe while doing shopping. He has also enjoyed walking down the beach. Scott has enjoyed baking these delicious scones! For Learning Disability Week Alina used sticks and pine cones to create a bug hotel for insects and other mini beasts in her garden. Stornoway People in Stornoway enjoyed meeting up virtually through Zoom on Friday nights. They had a quiz and a karaoke! It was such a laugh! 17
Active Citizenship The Scottish Commission for Learning Disability (SCLD) have established a Facebook Group called ‘SCLD stay in touch’. The group is open to anyone with a learning disability who is on Facebook. How to join? Open Facebook and search ‘SCLD stay in touch’. Click the button that says Join. You will get a notification to say you have been accepted into the group. SCLD carried out a survey to find out the impact of lockdown on people with learning disabilities. You may have filled out their survey. The results reveal some key findings: concerns over the reduction or removal of support since the beginning of lockdown feelings of increased social isolation digital exclusion mental health impact this is having. You can read the full survey report here: www.scld.org.uk/the-impact-of-coronavirus-on- people-with-learning-disabilities 18
Health & Safety Update By Brian Gunn - Health & Safety Adviser Fire safety in your home. Every day of every hour there is a house fire in Scotland. Smoke Alarms - are they working? Test them every week. Cooking - don’t cook if you have been drinking alcohol. Never walk away from cooking. Do not put water over hot oil if on fire. Smoking - put cigarettes out safely in an ashtray. Pour water on cigarettes before putting in waste bin. Never smoke in bed. Plugs - do not overload sockets. Never use more than 13 amps in one socket. Electricity - do not leave appliances on if not in the room. Do not put heaters near furniture or dry clothes on them. Candles - keep them away from anything that could catch fire. Put candles out if not in the room. Use candle holders. Doors - keep them closed at bedtime. Do not use door wedges. Escape Plan - make sure all your routes are clear. If you hear a smoke alarm, get out, stay out, call 999. 19
The Care Inspectorate checks that service providers like ARK are doing a good job supporting people. Many of you who get ARK support have spoken to a Care Inspector and told them how you are getting on with your support. Remember you can always get in touch with them if you are unhappy with your support. Email: enquiries@careinspectorate.com Telephone: 0345 600 9527 If you made a complaint to ARK and you want something more to be done, you can ask the Ombudsman to look at your complaint. Telephone: 0800 377 7330 Email: enquiries@scottishombudsman.org.uk Would you like to become a member of ARK? To apply or for more information, contact Kelly Patterson, Quality and Compliance Officer at kelly.patterson@arkha.org.uk Participation Officer: If you have any questions about this Newsletter, get in touch with Gloria Greganti Tel: 0131 478 8147 Email: gloria.greganti@arkha.org.uk This newsletter was produced by ARK Housing Association Ltd, Scottish Charity Number SC015694, Mutuals Public Register Number 1899RS. 20
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