APRIL 2018 - RDASH LEADING THE WAY WITH CARE - ROTHERHAM DONCASTER AND SOUTH HUMBER NHS ...
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Welcome... from the Chief Executive Dear colleagues April was Stress Awareness Month and our Welcome to April’s edition of Trust teams at the Talking Shops in Doncaster and Scunthorpe and the Improving Access to Matters! Psychological Therapies team in Rotherham Spring has finally arrived and with it brings were out and about promoting their service lighter nights and hopefully better weather! to residents in their areas. April has been another busy and enjoyable month. We held our first ever GEMs Awards I want to thank everyone who joined our Big to celebrate our sparkling staff who are Conversations – it really is important for us ‘Going the Extra Mile’ for our patients and to take time to talk about what is happening truly live the values of our organisation. in your teams and areas. These conservations add so much value to the organisation and Kathryn Singh the way we work together. It’s great to listen There were lots of Easter Events and it is Chief Executive to your ideas. You can find out more about always a pleasure to see the results of your hard work to mark this special time of the the Big Conversations in the Listening into If you’ve a story Action section of this newsletter. year. to tell let our Communications Team Finally, if you haven’t tasted our Governor know. Email rdash. As always our staff do amazing things and this month was no exception. Rachel Maltby’s Eileen Harrington’s international award rdashcommunications@ work with the perinatal support group for winning marmalade then you need to be nhs.net or ring them on pregnant women and new mum’s received quick – it sells out as soon as it hits the selves 01302 796204. great coverage in the news when she was in the Victorian Tea room at St Catherine’s. Don’t forget you can interviewed by ITV Calendar. also follow us on social Thank you for your on-going hard work! media: Our Doncaster School nurses have introduced a new exciting Facebook group called ‘School Kind regards @Rdash_nhs Nurses Rock’ based on a similar project in Rdash nhs Rotherham. They also have a top secret project under wraps – very intriguing. Kathryn . www.rdash.nhs.uk/listening-learning-leading-together/ 2
Staff matters Long service awards 2018 Pictured are some of the staff who Staff rewarded for long service... received their long service awards at St Catherine’s House, Balby. One-hundred-and-twenty-six staff who have notched up 3,150 years between them working for us have received their long service awards. Our staff were invited to receive their awards from Kathryn Singh, our Chief Executive, at an event at St Catherine’s House, Balby, Doncaster. Seventy-one staff have received awards for 20 years’ service, a further 51 received awards for 30 years’ service, and five staff received awards for 40 years’ service in the NHS. Kathryn said: “It’s a privilege to be able to present our staff with these long service awards and to be able to say ‘thank you’ for their commitment to delivering an excellent service that benefits our patients.” 2 0 y rs e a 3
Staff matters Well done to our GEM Award winners! Well done to everyone who received a Going the Extra Mile (GEM) Award at the start of April! All well and truly deserved! Glynis Smith, who Our GEM Award winners are: works in Learning Disabilities for her work across The Communications Team agencies to benefit for being friendly, responsive, people with learning helpful and discreet and helping disability and her present the Aspire Drug and tireless drive to ensure Alcohol Service professionally positive patient and for giving a high class finish experience. to the service’s brand. Julie Winson, from James Gosling, Peer our Domestics Service Support Worker in for the fantastic job she Rotherham Learning does on The Ferns Ward, Disabilities Rotherham. Besides for the way he inspires staff cleaning she also prepar es and for going into schools breakfast for the patien ts to speak to youngsters with and spends time with a learning disability and to them. inspire them. Kerry Ward, of The Karen Foltyn, of Performance Team Infection Prevention for leading on the delivery and Control of daily Delays in Transfer for the support she has of Care. It’s not been an given Emergency Planning, easy task and Kerry has writing and reviewing persevered through many numerous plans and barriers. policies. Michelle Bragger, of Josh Hall, of HR Osprey Ward Workforce Systems for her sheer effort and for being so supportive and dedication. Michelle knows welcoming and making the patients and ensures a difference to Sarah they are well cared for in a Reynolds experience of proactive way. starting work at the Trust. John Monaghan, Julie Parker, of Children’s Epilepsy Rotherham Nurse Learning Disability for being a ‘diamond’ Team and his courage, for going the extra mile care, compassion and with patients and staff, commitment to all of the ensuring clients are children on his caseload. settled, safe and happy. 5
Staff matters Well done to our GEM Award winners! Well done to everyone who received a Going the Extra Mile (GEM) Award at the start of April! All well and truly deserved! Our GEM Award winners are: Dorian Hallam, from Magnolia Lodge Michael Jones, of The for setting up a number Ferns Ward of successful groups for for leading from the front Neuro-rehabilitation and having an eye for patients. detail which helps patients transition from Rotherham Hospital to The Ferns Ward. Michael is a caring nurse who always puts patients Rachel Beaumont, of first. The Children’s Care Group for the support she provided The Vaccination and while on duty when she witnessed a road accident. Immunisation Team She supported a man, with for being passionate and trauma to his face and knowledgeable and giving body, until the emergency extra emotional support to services arrived. the thousands of children they have vaccinated. They all provide high quality person centred care and a Sue Halder, of Adult professional service. Mental Health Inpatients, Doncaster, who was the on-call manager on New Year’s Tracy Blenkinsopp, Eve and covered a shift medical secretary when she could not find a for going above and suitable person to ‘fill the beyond in her role, she gap’ on the rota. helps to train all new admin staff and covers sickness and annual leave. The office would collapse GEM awards were also awarded to... without her. Raane Allen, apprentice at Julie Smith, of The Glade Ward at The Woodlands The Brambles Ward for supporting her staff, managers, for doing an excellent job. Nothing Vicki Norman, of Children is ever too much trouble and she and Young People’s patients and relatives on the ward. She has been incredibly supportive brightens the ward. Mental Health Service during a number of changes on for the support she provided the ward. to a child and their parent who were going through a very difficult period in their lives. Her care plan for the family will help the child move Staff feedback... forward again and achieve a better quality of life. I was delighted to be part of the first GEMS awards for RDaSH. I would like to thank you for e the GEM award ceremony. The afternoon was lovely. Som It was good to be part of an event where zing thin gs are achi eved in this Trust. people that attended had gone the extra mile. ama even t was n’t form al and We were made to feel very It was nice that the an opp ortu nity to spea k with staff I hope this event continues as of course there welcome, and the tea and cake there was re. s I had nev er met befo were lovely…many thanks. from other areas who are so many people in the Trust who are Cake was nice too! worthy of an award. Angela Farrar, Vaccination & se, Health Immunisation Team, Children’s Glynis Smith, Acute Liaison Nur Disabilities. Care Group. Action Team Manager, Learning 6
Staff matters ELECTIONS Your membership counts! 20 1 8 Governor elections start in May Governor elections start in May for 16 seats on our Council of Governors. We are asking members of the public and staff to put themselves forward as governors to represent their communities and shape future services. Nominations open on May 3 and the Trust is giving interested people an opportunity to find out more about the elections and the governor role at a series of drop-in events in Doncaster, Rotherham and North Lincolnshire. Come along to one of our drop in sessions to find out more at... Doncaster – 9 May – 4pm to 6pm At Woodfield House Board Room 2, Tickhill Road Hospital Site, Weston Road, Balby, Doncaster, DN4 8QN. Rotherham – 10 May – 3pm to 5pm At MyPlace, St Anne’s Roundabout, Rotherham S65 1PH. North Lincolnshire – 16 May – 11.30am to 1.30pm At The House, Brumby Wood Lane, Scunthorpe DN17 1AB. Staff Only – 18 May – 11am to 1pm At The WellBean Coffee Lounge, Tickhill Road Hospital Site, Weston Road, Balby, Doncaster, DN4 8QN. Lawson Pater, Trust Chairman at RDaSH (pictured), said: “The governor role is a very rewarding one and it’s an opportunity to play a pivotal role in developing services and influencing how decisions are made. If you want get involved in your local NHS, please consider standing as one of our governors and give a voice to local people.” There are no special qualifications to become a governor, just enthusiasm, a desire to help shape care and dedicate a small portion of your time. Anyone who is aged 16 or over and a registered member of this Trust can put themselves for the role. All the necessary training and support for those elected governors will be provided. For further information contact us... Freephone 0800 015 0370 or email: ftmembershipoffice@nhs.net Or visit: http://www.rdash.nhs.uk/about-us/foundation-trust/election-news/ 7
Staff matters “Our free six-week stress control groups, In Rotherham a stress control class which run at community locations, will start on May 2, anyone wanting aim to teach people to understand the to attend must book a place and triggers of their stress and anxiety and enrolment has already started. The provides them with the support and self- classes take place at The Unity Centre, help techniques to be able to manage St Leonard’s Road, Rotherham. April is Stress Awareness Month it. We also provide an information and our staff are urging people pack and activities for people to work The IAPT service is for people aged 18 who are suffering in silence to through in their own time.” and over, who present with no risk to enrol on one of their free courses. themselves or others. The service sees James Bell, our IAPT Team Manager in people experiencing common mental We run The Talking Shop at 63 Hallgate Rotherham, added: “Stress control is health problems, including: depression, in Doncaster, which is the base for the just one of a whole range of therapies general anxiety, stress, panic, phobias, Doncaster Improving Access to we provide and I’d urge anyone who is social anxiety, low self-esteem, health Psychological Therapies (IAPT) Service, suffering in silence to either call into the anxiety, obsessive compulsive disorder, and we also run a Rotherham IAPT service. Talking Shop in Doncaster or give our post-traumatic stress disorder, team a call in Rotherham, where they bereavement and mild eating disorders The IAPT teams provide talking therapy will be able to have a brief confidential (not anorexia nervosa). The service is to people experiencing common mental consultation with one of our therapists not suitable for those presenting with health conditions including stress, to discuss the service and their needs. risk to themselves or others, those with depression, anxiety, bereavement and substance misuse dependency or those low esteem. “If one of our talking therapies is with severe or organic mental health OurTeam Manager in Doncaster Tim appropriate for them, we will book problems. Godley said: “One in six people suffer them a more in-depth assessment from stress or anxiety during their lives, appointment to start receiving help as To see how our IAPT Team in Scunthorpe but people are still afraid to admit they soon as a space becomes available, and helped raise Stress Awarenes Month need help. set them on the right track to recovery.” turn to page 15. For more information about the help on offer, please visit www.talkingsense.org, ring 01302 565650, or call into the Talking Shop at 63 Hall Gate in Doncaster’s town centre which is open weekdays between 9am and 5pm or for the Rotherham service call 01709 447755 Monday to Friday. Warpit celebrates 1st birthday Our Warp-It system which helps to give unwanted RDaSH furniture and stationery a new home is celebrating its first birthday. Pictured from the left celebrating the first birthday are our staff Lynn Beedle, Claire Moverley, So far Warp-It has been a huge success Lisa Grandcourt, Sharon Nicklin and Tracey Donovan who are either involved with the Warp-It and has saved the Trust £77,764 by initiative or say the service is a huge success. recycling unwanted items. We’ve also The stationery amnesties have also Tracey Donovan, who leads on Warp-It, donated a further £2,464.23 worth of proved very popular. said: “It’s been a great success over the furniture to not-for-profit charities. last 12 months. If you’ve not signed up Nearly all items listed are claimed within to Warp-It already, get in touch with Our Warp-It partners Rotherham a few days. hospital has claimed the most items me. It’s easy to subscribe and it means from us including 30 waiting room Our biggest claimer has been Tracy all of our ‘unwanted’ items are emailed chairs, 10 patient chairs, desks and two Dodsley. She has claimed 55 items which directly to you, so you have the chance sofas. have helped to refurb Duchess House. to give the items a new home.” 8
Staff matters Can you help invite patients, the public, NHS staff and stakeholders to help inform and develop • How to ensure that evidence based investigation methodologies are used the systems, processes and behaviours shape the future consistently across the country. needed to improve the quality of investigation in the NHS. Interim National Director of Patient of patient safety The engagement exercise asks Safety at NHS Improvement, Celia responders to consider several key areas, Ingham-Clark said: “This engagement investigations? including: exercise is designed to bring together ideas from those working across the NHS Improvement has launched an • How organisations can foster a healthcare system and the wider public engagement exercise to help inform more open and trusting culture when to help address some of the concerns the review of the Serious Incident investigating patient safety incidents raised about the quality of patient safety Framework. investigation in the NHS. • How organisations can ensure that The framework describes how serious the patient safety investigation incidents should be identified, reported framework is used appropriately for “Its focus is rightly on how we can and investigated for the purposes of its main purposing of deriving develop systems and processes to learning and improvement. learning from an incident, to help help NHS organisations foster a more prevent it from happening again open, transparent and trusting culture, Since the current framework was • How the investigation oversight and enabling them to better investigate published (in 2015), there have been assurance processes can support when things go wrong and ensure changes to the landscape in which improvements in the quality of that meaningful action is taken to help healthcare in England is being delivered. investigation and the implementation prevent similar incidents from happening We have learned more about the of effective improvement again in the future.” problems and the key casual factors that undermine the quality of patient safety • How to ensure that the staff investigations in the NHS. undertaking patient safety For more information go to investigations are adequately trained https://improvement.nhs.uk/ The engagement exercise has been and have the resources and time they resources/future-of-patient-safety- launched to update the framework and need to complete investigations investigation/ Do you need a volunteer on your ward or service area? If so, let us know! Volunteers bring much needed time and in many cases knowledge that can give your ward or service area an added extra. For example, do you need a Chris Prewett, who heads up “The volunteer also benefits. It volunteer to: volunteering for us, said: can stop social isolation, give them vital experience to find a job or • Help patients with crafts? “Please ‘Think Volunteer.’ We have university placement, they may a range of volunteers happy to want to give something back to • Give company to patients while help out and if you have a specific their community or a service which they are on a ward or unit? need, if we don’t have a volunteer has helped them or they may have • Help with memory therapy? who can help at the moment, we’ll time on their hands and want to go out there looking to recruit help out.” • Help in a community area? one. Patients love having a sing song, a visitor, someone who can For more details call: • Provide music for patients, such share experiences, so please give Chris on 01302 796000 or email as a sing a long on the ward? me a ring for more information on chris.prewett@nhs.net • Provide yoga sessions? having a volunteer on your ward, unit or in your service area. • Garden? Volunteers can offer so much! 9
Staff matters District Nurses fundraise for Eve Merton Trust Our District Nursing teams have smashed their £1,000 target and now heading towards a new goal of £2,000 for Eve Merton Trust. They held raffles, car boot and a bake sale as a mark of appreciation to the Eve Merton Trust, a charity for making a dream come true for one of their colleagues. Car boot. The teams want to say a very big “Thank you” to everyone At the bake sale (left to right): B Walls, Andrea Willis and who has donated unwanted items and supplied them with a Angie Wheeler. van and paid for their car boot pitch. Did you watch it and Dr Hannah Fry is on the case. She sets out to recruit the nation to of where we will need the greatest resources; it could save lives! download the BBC Pandemic app in a ‘Contagion! ground-breaking experiment to help Why not watch it here and then plan for when the next deadly virus download the app? The BBC Four comes to the UK. https://www.bbc.co.uk/iplayer/episode/ Pandemic’ The app will provide vital information of disease spread and allow for planning p059y0p1/contagion-the-bbc-four- pandemic recently? If not, try to watch it when you are at home and have some spare time. Hannah Fry leads a nationwide experiment to help plan for the next deadly flu pandemic. The government rates the global outbreak of a deadly flu virus as a major threat to the UK. To predict the impact of the next pandemic more accurately than ever before, new data is needed – lots of 10
Staff matters Midway through the 100 Day Challenge... In October, NHS England confirmed our successful application to become a ‘wave three’ site for the Elective Care Development Collaborative (ECDC) Programme. This project is a partnership inappropriate referrals directly to of the work that has taken place have planned well but now need effort, with us working with our cardiology and ensure stability so far. to deliver these intentions. colleagues from NHS Doncaster of patients while they await Clinical Commissioning Group, confirmed Atrial Fibrillation The three specialities gave Urology: The project has Healthwatch Doncaster and diagnosis. the following update: meant that the team is open primary care (including pharmacy to new ideas and has seen an and general practice). ENT: This group is intending Cardiology: The project has increased sense of collaboration to reduce referrals to secondary instilled a sense of belief that between all involved. The Supported by NHS England, care for ear wax and stuffy nose changes can be made for the scheme has benefitted from together we are looking at with a sample of GP practices in benefit of patients and the team relevant real-time data which implementing a number of Doncaster. are inspired by the commitment has been made available and changes within three specialities, from staff to making shared which has influenced with an overarching ambition to Urology: The group is improvements. The team has also projects and instilled a real sense improve the experience patients intending to reduce routine made use of new technology of impact, further driving the have when they receive care and referrals (non-two week wait) to communicate with each challenge forward. treatment from the local NHS. from a sample of GP practices other which has helped to keep to urology and gynaecology and people engaged throughout the To ensure these changes are challenge. Further updates will be available reduce catheter clinic follow-ups. delivered, all initiatives are as the project nears completion. developed, implemented and On 21 March, those involved ENT: This project has allowed If you have any further questions monitored over a 100 day in the project came together at the group to realise an ambition or would like more involvement period, which officially began on the new National College For which they have held for the in the programme please get in 31 January. High Speed Rail in Doncaster past number of years but been touch with Claire Booth, Project to discuss how things were unable to progress. Overall in the Manager for 100 Day Challenge The 100 Day Challenge progressing as the 100 Day first 50 days they believe they via claire.booth8@nhs.net. covers the following Challenge is now at its mid-point. specialities: Giving feedback on the previous Cardiology: This group is two months, the assembled intending to implement Brain project leads gave feedback Natriuretic Peptide or N-terminal on their progress, what has pro b-type Natriuretic Peptide been accomplished and what blood testing on a trial basis challenges they have faced. for patients with suspected Designed to give those present uncontrolled heart failure. a chance to reflect, as well Reduce referrals to Cardiology as renewed purpose and for Ambulatory Blood Pressure motivation, the event was the Monitoring and to reduce perfect opportunity to take stock 11
Children’s Matters Health visitor and stop smoking in pregnancy team up Doncaster mums-to-be are set to benefit from a new joint venture between our stop smoking in pregnancy service and the health visitors. Pictured (left to right): Jessica Pursall, Megan Dowling, Bria Carroll and Jade West showing off their baby bumps. The two teams have joined forces and come up with a combined approach that prepares pregnant women in the borough for their pregnancy, birth and new baby, together with stop smoking advice and information. Paula Mallen, Health Visitor and Smoking in Pregnancy Team Lead, said: “Even if they don’t smoke themselves women still need to know about the impact that smoking can have on their pregnancy and new born infant. That’s why we combined the Stop Smoking in Pregnancy service with the health visitor North Antenatal Solihull sessions. “This means that expectant mums, fathers and partners now have everything they need to know about pregnancy, birth and their baby within a single group, while at the same time supporting those pregnant women to quit smoking. It also raises awareness among non-smokers of the impact that passive smoking has on pregnant mums and new born babies.” To celebrate this new partnership, mums-to-be attending the group were treated to hand, foot and back massages, make-up and an opportunity to have their baby bumps painted, courtesy of students of White Rose School of Health and Beauty in Doncaster. Megan Dowling, expectant mum who has attended the five week antenatal Solihull group said: “It’s been a great day and we’ve all really enjoyed being pampered. Although a non-smoker I do believe that it is important to understand how other people’s smoke can affect my unborn baby and I am pleased that we now get this extra smoking advice.” The North Antenatal Solihull sessions are provided by our health visitor team and look after the emotional as well as physical health of the mum and baby. It weaves together the information that mothers, fathers and partners want to know about pregnancy and birth along with preparation for developing a relationship with the baby in the womb, during birth and after the baby is born. 12
Children’s Matters Partnership project wins national award A health and social care partnership programme which helps expectant mothers has scooped first place in a national award. Melissa Simpson, the Doncaster Children’s Services Trust lead on the multi-agency Pregnancy Liaison Meeting (PLM) team and the scheme’s founder, Debbie Rees-Pollard, midwife at Doncaster and Bassetlaw Teaching Hospitals, took the glittering accolade of the Partnership Working title at the national Royal College of Midwives’ 2018 awards in London. Our Health Visitors, Safeguarding Team and Substance Misuse Midwife from our Aspire Services are part of the partnership. Upon winning the award, sponsored by Slimming World, Debbie and Melissa said: “We are both thrilled to have won this award and want to say a huge thank you to our respective teams and everyone else who has worked hard to ensure that the project has been a success.” The Pregnancy Liaison Meeting is held to discuss clients who are less than 16 weeks into pregnancy, who have current or historic safeguarding concerns. It can involve universal and early help services and social care, which improves the safety and outcomes for unborn babies. Allowing for clear communication between agencies involved with the family, the initiative involves having monthly meetings with all relevant health and social care professionals to ensure that information is shared effectively and in time to ensure the best possible care for mothers and babies. Debbie came up with the idea for the PLM four years ago, pre-Trust, when she felt many mums in need of help were falling through the net. Since launching, the project has been so successful that neighbouring local authorities and clinical commissioning groups are looking to replicate its approach in other areas. Gill Walton, Chief Executive and General Secretary of the Royal College of Midwives, said: “This is such a great example of how cooperation between health and social care professionals can really make a difference to women and babies.” Members of the partnership collecting the award. 13
Children’s Matters Doncaster School Nurses Rocks A new Facebook group has been set up by our Doncaster School Nursing Team, with a bit of help from the children from Grange Lane Academy in Rossington. It’s called Doncaster School Nurses Rocks and the idea originated from our Health Improvement Practitioner Louise Mould who created a similar group in Rotherham. The story was published in the Rotherham Advertiser on 3 February and resulted in the group’s members going from 8,000 to 16,000. You can read the article at the following link: http://www.rotherhamadvertiser.co.uk/news/view,rock-craze-rolls-into- rotherham_25475.htm The aim of the group is to encourage children, young people and families to get creative and active. They decorate rocks and write ‘Doncaster School Nurses Rocks’ on the back of the rock and then hide it for others to find. When a rock is found people are asked to take a picture of the rock and upload the picture on the group stating where it was found and to then re- hide it stating where it has been re-hidden with possibly a photo of the rock in its new hiding place. There have been rocks that have been hidden and found in other areas of the country like Skegness, Nottingham and Scotland. School Nurses top secret project One of our Doncaster School Nurses Anne Mulligan has been working hard over the last few months on a new project for the team. Over the Easter holidays some children agreed to help Anne with the new top secret project which we will hopefully have more information about very soon! Here are some pictures to give you a hint of the secret project. 14
North Lincolnshire Matters Check out the Health Bus for free stress advice During Stress Awareness Month our staff who provide mental health therapies, will be on board the Health Bus offering advice to Scunthorpe residents on 27 April. The Talking Shop on Market Hill in Scunthorpe provides talking therapies for people who are experiencing stress, depression, anxiety or low esteem as part of its Improving Access to Psychological Therapies service. The health bus will be parked at Tesco on Gallagher Park in Scunthorpe on Friday April 27 between 10am to 2pm. Jane Crothers, Lead Psychological Wellbeing Practitioner, said: “One in four people will experience stress or anxiety during their lives, but they are still afraid to admit they need help. “Our free courses teach people to understand the triggers of their stress and anxiety, while providing them with the support and self-help techniques to help them. I hope that Scunthorpe people will take the opportunity to call by the health bus to chat with us and pick up some stress awareness advice.” As well as stress awareness, local people will also be able to pick up information about healthy lifestyles, have a free NHS health check and find out what’s on offer at Options Recovery College to support their mental wellbeing. Making the most of Stress Awareness Month Scunthorpe residents are being encouraged to call in at the Talking Shop and pick up a free book to help fight stress and improve their mental wellbeing. Eighty copies of Gemma Cairney’s book called A Tool kit for how magic and messed up life can be, are up for grabs in the shop’s reception area for anyone who is interested in reading for good health. Kate Ashley, Team Manager for the Improving Access to Psychological Therapies service, said: “Every year during Stress Awareness Month we support World Book Night and receive 80 books to distribute locally. “The theme this year is mental health. I hope that local people will take the opportunity to call in and take a book and experience just how good reading is for stress relief, relaxation and their mental health.” The books went on display on April 23 which is World Book Night run by The Reading Agency, a national charity. Kate added: “I would urge anyone who is experiencing issues with stress to get in touch. We are here to help and offer many therapies to help manage and control mental health problems and emotional distress.” The Talking Shop also offers a range of talking therapies to people experiencing common mental health conditions including stress, depression, anxiety and low esteem. For more information telephone the Talking Shop on 01724 867297. Photo shows: Kate Ashley, Team Manager for IAPT service and the free books. 15
Rotherham Matters Celebrating Easter at the Woodlands Youngsters from a Rotherham school brought Easter cheer to patients with dementia. The youngsters are pictured together with school and The Woodlands staff. Pupils from St Mary’s Roman Catholic Junior and Infant School, Herringthorpe Valley Road, headed to The Woodlands, our dedicated unit for people aged over 65 with mental health needs and entertained patients with a special Easter concert. John O’Grady, our Modern Matron for The Woodlands, said: “The children are fantastic singers. Our patients and staff loved their concert. We can’t wait for their next visit! They are superb.” Not only did they enjoy the youngsters’ concert, they also held a bun sale and an Easter raffle. Dianne Graham, Rotherham Care Group Director, also admired the patients’ eggs which they had decorated. Tracey Green (second from left) and Tracy Crompton (far right) are pictured with patients with homemade buns and a giant Dianne Graham is pictured with the bunny from the Easter raffle prize. The buns and raffle raised patients’ decorated Easter eggs. money for patients at The Woodlands. 16
Rotherham Matters Showcasing The Woodlands Dianne Graham, our Rotherham Care Group Director, has been filmed for a Rotherham Together Partnership video which will showcase all the excellent projects going off in the borough. She was filmed recently at The Woodlands, to showcase our Ferns Unit and to talk about social prescribing and other initiatives we are proud of in Rotherham. Perinatal support group in the news Our Perinatal Mental Health Support Group was recently in the news. ITV Calendar came and filmed the group and interviewed Rachel Maltby, Perinatal Mental Health Clinical Lead, on 29 March. The group is designed to support the mental health and wellbeing of new and expectant mums in Rotherham and has been set up in partnership with Home Start and this Trust. Rachel Maltby, Perinatal Mental Health Clinical Lead. You can watch Rachel and the group on this following link http://www.itv.com/news/calendar/2018-04-02/new-support-group-launched-to-support-mums-mental-health-in-rotherham/ Why not get on your bike? Rotherham staff have the chance to take part in the Tour de Rotherham challenge which will take place on Thursday 3 May and will last all day (8am – 4pm). It will be a biking challenge across all the local health and social care providers in Rotherham, so we will be getting involved along with The Rotherham Foundation Trust (TRFT), Rotherham Clinical Commissioning Group and Rotherham Council. There will be bikes across a number of different locations – for our staff it will be one bike in The Woodlands reception area and another in Swallownest Court reception area. There will be 15 minutes slots for staff to sign up too. Please note this is for staff only. Any staff who signs up to take part will be entered in a prize draw which will be pulled randomly from across all of the organisations. If you’d like to book a slot at The Woodlands please contact Susan Harris susan.harris35@nhs.net or Tracey Green t.green2@nhs.net. Staff at Swallownest Court that would like to book a bike should contact Sue Morrison sue.morrison3@nhs.net 17
Doncaster Matters Stand up to All the fun of the Easter Fayre at Cancer fundraiser New Beginnings The Stand up to Cancer charity Once again the Easter Fayre at New Beginnings was a cracking fundraiser at Jubilee Close raised success. £137 for Stand up to Cancer. Visitors browsed craft stalls, had a go on the tombola, raffles and took advantage Thank you to everyone who baked of free bicycle servicing. Well done to the team for providing an enjoyable and a and supported the team on the day. fun packed day. Social identity mapping at New Beginnings Professor David Best from the University of Sheffield recently delivered a social identity mapping session for service users, staff and mentors at New Beginnings in Doncaster. Social identity mapping is a tool that provides an overview of a person’s social world, discovering positive networks or relationships with others. In the case of recovery from addiction, social identity mapping provides a useful framework of how groups influence a person’s behaviours both positively and also negatively. It can be used to help people to map, move into and engage with networks and groups which are supportive of recovery. The session was well attended and will form part of the New Beginnings’ strength based relapse prevention techniques. (left to right): Neil Firbank, New Beginnings’ Senior Day Programme Practitioner; Professor David Best and Reece Storr, Recovery Practitioner 18
Doncaster Matters Helen retires from Doncaster drug and alcohol services After 35 years a leading figure in Doncaster’s drug and alcohol services has decided to ‘call time’ on her career and retired on April 20, 2018. Helen Owen, from Single Point of Access (SPOA) at Rosslyn House was the Team Leader at Aspire Drug and Alcohol Service and also the Chief Executive of local charity Doncaster Alcohol Service (DAS). Helen first started working in the drug and alcohol field when she was appointed Director of the newly formed DAS charity in 1982. More recently she moved to work alongside Aspire Drug and Alcohol Service, delivering on a sub contract and providing the team leader function in SPOA. Over the years she has been instrumental in supporting the setting up a first rate drug and alcohol treatment and recovery service for the people of Doncaster. She was involved in the launch of Aspire’s online Live Chat service to give local people easy access to drug and alcohol advice. She worked with partner agencies across the borough to support vulnerable homeless people. Other projects included the creation of a social hub at Rosslyn House for clients as well as raising awareness of the hepatitis screening and vaccination Helen Owen (centre) with Callum Dixon (left) and Stuart Green, Aspire Service Manager programme. (right) at her retirement event at Sinclair House, Doncaster. Stuart Green, Service Manager at Aspire Drug and Alcohol Service who has known Helen for over 14 years, said: It has been a pleasure to work alongside Helen. She will be a hard act to follow and I wish her every success in the future.” Helen will be succeeded in the role of Chief Executive Officer of DAS by Callum Dixon. Manual Handling Patient Key Trainers Congratulations to everyone who has completed the latest Manual Handling Patient Key Trainers course. The course provides the knowledge and practical skills which are then transferred to the workplace to promote and reinforce safe handling methods. Introduced over 20 years ago, the key trainer role continues to play a crucial role in keeping patients and staff safe – keeping staff up to Staff from across the Trust date with current practice and providing a direct link to the Manual Handling Team. An added extra is that the training can be delivered place based reducing the time away from work areas whilst still helping staff to maintain their mandatory and statutory compliance. “Well done everyone” from the Learning and Development Team! 19
Doncaster Matters Finding out more about Parkinson’s disease Doncaster residents with Parkinson’s disease and their carers headed along to an information day at a Balby based hospital to mark World Parkinson’s Day. Pictured are RDaSH staff, patients and representatives from Parkinson’s UK who gathered to mark World Parkinson’s Day. The Doncaster Community Parkinson’s Team held the information day at our Tickhill Road Hospital, off Weston Road, (on April 11) in the Evergreen department. One of the organisers, Rebecca King, Rehabilitation Assistant, said: Parkinson’s disease is a condition in which parts of the brain become progressively damaged over many years. The three main symptoms of Parkinson’s disease are a resting tremor of particular parts of the body, slow movement and stiff and inflexible muscles. “A person with Parkinson’s disease can also experience a wide range of other physical and psychological symptoms, including depression and anxiety, balance problems, a loss of sense of smell, problems sleeping and memory problems. We had a really successful day and gave out advice about the condition and promoted the support that is on offer.” Bowel cancer Know your symptoms Blood in your poo? The three main symptoms of bowel cancer are: See your GP! • Persistent blood in the stools that occurs for no obvious Got blood in your poo? If so see your GP, is reason. the message as Doncaster marks Bowel Cancer • A persistent change in bowel habit – which usually means Awareness Month. going to the loo more often, with looser stools. Staff at The Macmillan Living Well Cancer Information Service, • Persistent lower tummy pain, bloating or discomfort – based at our Tickhill Road Hospital site, off Weston Road, that’s always caused by eating and may be associated with Balby, are promoting the signs and symptoms of the disease loss of appetite or significant unintentional weight loss and encouraging anyone with symptoms to head to see their Joanne O’Marr, our Macmillan Living Well Cancer Information doctor. service lead, said: “If you have any symptoms please see your GP. The sooner you act the better. Also bowel cancer The Cancer Information and Support Service is also part of symptoms are very common, and most people with them Be Cancer Safe – a social movement across South Yorkshire, don’t have cancer.” Bassetlaw and North Derbyshire which aims to raise awareness of the signs and symptoms of cancer and the For more information about bowel cancer please click here: opportunities for screening to increase the number of people http://www.macmillan.org.uk/information-and-support/ diagnosed earlier. bowel-cancer or https://www.nhs.uk/conditions/bowel-cancer/ 20
Doncaster Matters Interested in helping us to tackle cancer in Doncaster? Doncaster needs Cancer Champions to help us spread the message about the signs and symptoms of the disease. Help us get people diagnosed earlier so they have a better chance of beating cancer! Screening Screening tests are available for a number of different cancers. If you are invited for screening, go, even if you don’t think you have any symptoms. Awareness Be aware of changes to your body or unusual symptoms. Check your body regularly for any changes. Fast If you are experiencing symptoms, act fast. Book an appointment with your GP as soon as possible. Talk to your GP about all your symptoms, no matter how small you may think they are. Early Early detection of cancer greatly improves survival. If you are worried about your health it’s better to Be Cancer Safe and have your symptoms checked as soon as possible. Become a Cancer Champion and call us on 01302 796947 Or email rdash.becancersafe@nhs.net 21
Doncaster Matters New car park opens Our new car park is open after we listened to you about parking on the Tickhill Road site. Thank you to everyone who took part in our parking consultations and for other feedback received. We’ve listened to you and acted and the new car park should help staff to park more easily. However, the lighting installation is not finished at the moment and staff are advised not to park in the area if they will be leaving work when it is dark. This work will be completed shortly. Lynne goes Total Warrior for Recovery Games A support worker at New Beginnings in Doncaster is doing the Total Warrior endurance challenge to raise money for the Recovery Games, an annual event which celebrates the achievements of people in recovery from drug and alcohol addiction. Lynne Andrews (pictured), aged 45, who works at the specialist detoxification and rehabilitation unit, will face the seven mile obstacle race on 24 June, battling through mud, ice and fire with her team mates the Donny Destroyers. Lynne said: “For me the Total Warrior is the ultimate test of strength, stamina and sheer determination. I decided to take on this challenge and do my bit for the Recovery Games and show that people can and do fight their way back to recovery from substance addiction with the right support and strength of character. Together with the Donny Destroyers we will be wearing purple, the international colour of recovery.” The Recovery Games is held in August each year and is a major event in the recovery calendar. It brings together people from all parts of the UK, who are involved in treatment and recovery, including support workers, their family and friends to go head-to-head in fun packed ground and water sports. If you would like to support Lynne and the Donny Destroyers in their Recovery Games fundraising challenge please go to https://mydonate.bt.com/fundraisers/lynneandrews1 If you or someone you know is experiencing drug or alcohol issues and want to talk in confidence please visit Aspire’s live chat at: www.aspire.community, or ring 01302 730956. 22
Doncaster Matters The date’s set for the 2018 Recovery Games and the race is on to reach the £10,000 sponsorship needed to stage the games and make them a success. The Recovery Games is an annual event which strongly link into the five ways to wellbeing to celebrate the value of recovery from drug and/ or alcohol addiction. This is a key platform to help change attitudes and break down the stigma surrounding addiction and creating visible recovery. This year’s event is due to be staged on Friday 17 August at Hatfield Marina in Doncaster and is expected to once again attract hundreds of people from across the UK. Aspire Service Manager Stuart Green said: “Feeling a part of the community in which people live is an important part of someone’s ability to sustain recovery and to thrive. “Over the past five years our games have developed from a key date in the recovery calendar to become a fantastic opportunity for people from across the wider community to come together and join in, and we’re extremely proud of the success that this event has created to celebrate and promote wellbeing. “However, staging such an event comes at a cost, so we’re appealing for donations and support – no matter how small – to enable us to deliver this year’s event.” If you are interested in fundraising making donation please visit: https://mydonate.bt.com/events/recoverygames2018 Organisations interested in providing sponsorship can contact Stuart Green on phone 01302 303900 or email at Stuart.Green4@nhs.net 23
Hospice matters Climbing the heights for St John’s Hospice A former Warmsworth man is going to scale the heights to reach the top of Africa’s highest mountain to raise money for a Balby-based hospice. Matt is pictured centre surrounded by St John’s Hospice staff. Matt Watson, now of Sheffield, decided to do the feat to say ‘thank you’ to St John’s Hospice for the care they gave his work colleague who was cared for at the hospice as he battled a brain tumour. Matt will travel to Tanzania in October to take part in an eight day trek, where he will ascend to the summit of Kilimanjaro At 5,895 meters , or just over three-and-a-half miles, above sea level, Kilimanjaro is the highest free standing mountain in the world. Matt said: “I love hiking and climbing mountains, having done this in various weathers, but Kilimanjaro is a very different beast. Going without a shower for over a week will test me, not to mention the altitude, which will push me to unknown limits. I am under no illusion and realise this will be a massive undertaking.” “I’m raising money for St John’s Hospice at Doncaster in recognition of the outstanding work they do. This is in memory of my work colleague who was cared for there.” Chris Smith, of the hospice fundraising team, said: “What an amazing feat! We want to thank Matt for doing this for us. Every penny Matt raises will go towards caring for our patients.” Anyone wanting to sponsor Matt can visit: https://uk.virginmoneygiving.com/MatthewWatson18 For more information of how to donate visit: www.stjohnshospicedoncaster.co.uk Follow us on: @stjohnsappeal stjohnshospicedoncaster Registered charity no: 1055641 24
Flourish Matters Cracking good fun Hundreds of visitors headed to a historic house and grounds in Balby to celebrate Easter! Easter bunny made a special visit to St Catherine’s House, and youngsters could take part in an Easter egg trail around Woodfield Park, off Tickhill Road. There was fun for all including a bouncy castle, games for the kids, craft stalls, and much more. Wendy Parkes, of Flourish Enterprises, who was one of the event organisers, said: “We had an unbelievable turn out. It was fantastic to see so many people head down here and enjoy the grounds and the Bank Holiday fun.” Shauna Brady, of Balby, is pictured with her two-year- Brothers Archie MacArthur (4) and Louie (2) of Edlington, are pictured with the old twins Orlaith and Emily. Easter Bunny. Staff and patients from Emerald Lodge, Bentley, are pictured with hand-made Easter goodies. 25
Flourish Matters Five Star rating for Victorian Tearoom It was good news all round for the Victorian Tearoom at St Catherine’s House when it received a Five Star Food Hygiene rating in March from the Foods Standards Agency. The Food Standards Agency rates a business in all aspects of their food hygiene standards, including food hygiene handling, cleanliness of facilities and food safety. Five stars is the highest possible rating, which means that the Victorian Tearoom is the best it can possibly be. Operations Manager for Flourish Enterprises Wendy Parkes responded: “Well done to the Tea Room staff for enabling us to maintain our Five Star hygiene rating.” You can see a copy of the report at: http://ratings.food.gov.uk/business/en- GB/1043107/Flourish-Enterprises-Tickhill-Road Eileen’s marmalade flourishes Eileen Harrington (pictured), who founded the DonMentia charity five years ago to help Doncaster people who have dementia and their carers has picked up an award for her marmalade. Her husband – also called Don – died with dementia in 2008 after having the disease for nine years. Eileen has spent the last five years tirelessly fundraising thousands of pounds for DonMentia and many local people and carers have benefited from her work. Eileen continues to add to her trophy collection and congratulations are in order as she has just picked up an international award at what is known as the Olympic Games of marmalade making. She has just beaten off thousands of competitors to earn a bronze certificate for her Seville orange speciality at this year’s World’s Original Marmalade Awards, held in Cumbria. The judges praised its good flavour. Eileen, pictured, has been making her delicious preserve for the past five years, which she sells for £2.50 a jar to raise funds for DonMentia. This year she has produced well over 300lbs of Seville – which are selling well at various shops and other outlets in Doncaster and should raise £750. Why not call into the Victorian Tea Room at St Catherine’s House and buy some of Eileen’s award winning marmalade. 26
Listening to you and changing what we do Kathryn Singh Chief Executive Listening into Action (LiA) is our vehicle for quality improvement. In years one and two, we have achieved a lot including: 170 clearly defined clinical improvements, 70 ‘Quick Wins’ and a ground swell of enthusiasm for quality improvement. This next year will involve full engagement and involvement which include: of the executive and wider leadership team; the streamlining of thinking and resources; actively adopting LiA around the Service Improvements (transforming services) Trust’s top priorities for improvement; making LiA openly and widely available to all staff. Acute Mental Health care pathway Our 2018 LiA journey is based on the new and simplified ‘LiA Risk assessment 4 Quarters’ model, designed to focus and streamline effort throughout the year. LiA thereby ‘maps’ into an ‘annual planning cycle’ to aid planning, actions, and delivery of results Reducing out-of-area placements for our more complex changes which will require a longer focus than the previous two years 20 week cycle. Suicide prevention This change will enable us to provide priority focus upon our Professional leadership and career pathways ‘big ticket items’ as well as the rapid changes that our staff have identified through the Big Conversations, and provide Compassionate care and leadership. extensive focus upon our ‘Big Ticket’ LiA priorities for 2018 27
LiA matters Big Conversation We held our two Big Conversation events on 17 and Pictures from the events... 19 April and once again they were a huge success! Over a hundred staff headed to the events at New York Stadium in Rotherham and Castle Park in Doncaster to hear the latest updates on our LiA journey. The conversations provided: An overview of our successes across the Trust Reflection into how the successes linked with our Trust values Consideration of the next stages of our LiA/Improvement Journey An opportunity to shape how we can most effectively ‘lead the way with care’ The opportunity for staff to contribute ideas going forward. Those attending had the chance to express their work frustrations. Staff and managers had the opportunity to work together to find solutions to make changes to benefit patient care and staff wellbeing. There’s no better way to improve our services than via staff and governors – and that’s one of the main messages from the event. Jude Graham, who leads our LiA journey, said: “We’re using our LiA journey to drive our Quality Improvement at the Trust. We’ve come such a long way already but know we still have further to go. You, our staff, can still sign up to be LiA Champions and put forward ideas on how you can improve or enhance what you do at work. Do you have a simple idea that would save time or money? If so let me know.” If you’ve got an idea simply email Jude on judith.graham3@nhs.net 28
LiA Matters Big Conversation We asked those attending the Big Conversations this question: How has today’s session made you feel? Doncaster: rd – Here are some of the replies: e ri n g to ta ke LIA forwa “Empo w ding” er understan having a bett Rotherham: rstand the n e tw ork and unde “G re a t to n solution” – st a ff cl e a rly focussed o nd Hopeful” issue s “Optimistic a ge” to do” e fu l th a t th ings will chan “Ho p ted as there is much “More frustra g towards it h co ll e a g u es and workin “Engaged w re” and patient ca Pictures from the events... n g se rv ic e s improvi To read all of the comments and replies follow this link: https://www.rdash.nhs.uk/49778/listening-into-action-lia-big-conversations/ Where next? … We are now busy typing up all of the frustrations and suggestions for change that have come from our Big Conversations. Some of these will orm part of our ‘Big Ticket Item’ work for the next year concerning: Service Improvements (transforming services) Acute Mental Health care pathway Risk assessment Reducing out of area placements Suicide prevention Professional leadership and career pathways Compassionate care and leadership. Others will be challenges that can be solved more rapidly. We will be working with all teams in terms of progressing these actions, and will be featuring the outcomes in our future issues. If you have made a change as a result of listening to others frustrations please contact us! 29
LiA Learning matters You can be an apprentice at any age! Did you know that by becoming an apprentice it lets you upskill and gain relevant qualifications and experience in your current role without taking a pay cut. You get 20% of your core hours paid for off-the-job learning this can be for: • Study time for revising and completing modules of the apprenticeship • Mandatory and statutory training • Team meetings • Assessed observations and meetings with college assessors. Your 20% study time can be taken to suit you and your work area, it doesn’t have to be over a full day, there are many options. In many cases you do not need to attend college to complete the apprenticeship, it can all be done on site or in the workplace. Apprenticeships start from NVQ Level 2 and go all the way up to degree level in many working areas. If you’re interested in upskilling yourself or are a manager who would like to upskill staff please contact Ian Warner for more information on ian.warner@nhs.net or 01302 796274 Apprentice spot light... Apprentice Chelsie Leonard from Doncaster joined our Trust 18 months ago. Here she tells us what she’s got up to during that time and why it’s good to be an apprentice! When I left school I was confused about what I wanted my career to be, I knew it needed to be something practical so I left school and became a plumber. Unfortunately, this didn’t fit when I became pregnant so I retrained and became a dental nurse. While I loved dental nursing, it didn’t fulfil my need to constantly be pushing myself to do more. That’s when I saw an ad for an NHS apprenticeship. I applied with an open minded attitude and thought I’d take whatever got thrown my way. I ended up with an apprenticeship in Learning and Development, something I knew nothing about. I’m currently 18 months into my apprenticeship and I’ve found it’s fully satisfied my needs to push myself and do different things, I’ve trained to become a Back Care Key Trainer, I took over managing the Care Certificate and helped out with apprenticeships; talking people through what they’re like and what to expect. While doing this I also spent time with the school nurses and health visitors, completing training such as Outcomes Star. Now I’m currently in the Communications Team and each and every day I’m being pushed to do something new. I’m so glad I saw the job advert for the apprenticeship as I feel I can finally settle somewhere but still have the opportunities to do new things and push myself. I highly recommend an NHS apprenticeship to anyone! 30
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