SPS 18-19 - SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018/19
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SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018/19 SPS 18-19 UNLOCKING POTENTIAL TRANSFORMING LIVES
FOREWORD ........................................................................................................................ 01 PROFESSIONALISM ........................................................................................................................ 03 PARTNERSHIP ........................................................................................................................ 04 PURPOSE ........................................................................................................................ 05 GOVERNANCE ........................................................................................................................ 06
01 FOREWORD BY THE CHIEF EXECUTIVE This Annual Delivery Plan (ADP) Delivery of the SPS Strategy for 2018/19 is the second ADP in Women will include progressing the the Corporate Planning cycle. It design and construction of the new describes the programme of service National Facility for Women and the development and improvement for development of two Community the year ahead, building upon our Custody Units in Glasgow and Dundee. achievements in 2017/18. In this ADP we detail the Essential Actions We will further develop our we will undertake in 2018/19. engagement with Community Justice partners to ensure that practical A particular focus this year will be Throughcare and community The SPS Corporate Plan 2017/20 progressing our plans to professionalise based support arrangements are in (the Plan) is a three year plan which the role of the prison officer through place for those leaving custody. sets out our aspirations for how we the Prison Officer Professionalisation will support those in our care. Programme (POPP). This work is hugely In this the Year of Young People we will important in equipping our staff with also continue to implement the Strategy the skills necessary to encourage for Young People in Custody in order to and support those in our care on a improve participation and support their journey towards desistance from transition to positive destinations. crime and successful reintegration into their communities. It also aims to Through these major initiatives, in provide our dedicated workforce with a conjunction with the other areas for modern professional career structure service development and improvement and increased job satisfaction. set out in the Plan, we will continue on our transformational journey Before the end of 2018 we aim to with a view to enabling those in our have implemented our commitment care to transform their own lives. to introduce smoke free prisons. This move will have significant health benefits for those in our care and protect our staff from the Colin McConnell dangers of second hand smoke. Chief Executive
SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018-19 02 WHO THE SPS CORPORATE HOW THE ADP HAS WE ARE PLAN 2017/20 BEEN DEVELOPED The Scottish Prison Service (SPS) The Plan is evidence based and The ADP has been developed in was established in 1993 as an focuses on service development and accordance with our Performance Executive Agency of the Scottish improvement and describes a journey Management Framework. Business Government (SG). We accommodate of transformational change. It defines Improvement Plans are developed on those who are committed to our our contribution to the delivery of an annual basis by each Directorate. care by the Courts, when a custodial the National Outcomes for Scotland These contain the Essential Actions disposal is deemed appropriate. and the national strategy Justice in necessary to deliver our Strategic Scotland: Vision and Priorities. Outcomes across the Directorate There are 15 prisons located across structure. These are underpinned Scotland. Thirteen are directly operated Our Strategic Themes define the by Business Improvement Plans in by SPS and 2 by private sector operators broad areas where we will focus on each Establishment and Area. under contract to SPS who are required improving and developing our service. to provide services of equivalent The ADP consolidates the Essential standard. We directly employ around Our Strategic Outcomes describe Actions from each Directorate Business 4,500 staff and accommodate 7,500 what we aim to achieve from our Plan into a single framework and individuals in our establishments. programme of service development represents an ambitious programme and improvement activity. for change in the year ahead. Some We operate the Victim Notification service development and improvement Scheme for registered victims of For each Strategic Outcome programmes and initiatives will extend crime who have the right to receive we have identified Key Success by design across two or more reporting information about the progression Indicators. Delivery of these cycles. N.B. The Essential Actions and eventual release of the person elements is considered critical detailed in this ADP represent only convicted of the offence against them. to achieving our outcomes. those elements of activity that are scheduled for delivery in 2018/19. We manage the contract for the Scotland wide Court Custody and The ADP has been informed by a Prisoner Escorting Service for the high level analysis of the policy and provision of the safe and secure fiscal environments by our Executive transport of those in custody Management Group (EMG) and to and from Courts on behalf of Advisory Board in order to identify multi-agency justice partners. priority areas for 2018/19 within the context of the Corporate Plan. HOW WE MONITOR PERFORMANCE Performance is managed by the EMG and monitored by the Advisory Board each of which receive outcome focused quarterly performance reports. We utilise a range of evidence sources to assess our performance over the life of the ADP. A Performance Overview and Analysis is published as part of our Annual Report.
PROFESSIONALISM SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018-19 03 Strategic Outcome: Unlocking potential We will have the right people with the right skills in the right place at the right time. Key Success Indicators (KSI) We will have: 1 Redesigned the training and qualifications of frontline staff and introduced continuing professional development for all staff in support of the POPP that ensures our staff are equipped to practice with a person centred, asset based approach. 2 Designed the new operating model for the service in a way which will systematically facilitate the delivery of custodial services which are person centred and asset based. Essential Actions ADP 2018-19 By When KSI We will deliver the programme of activity identified by the POPP for 2018/19 OCE Q4 1, 2 including further development of the proposed operating model. We will develop the Human Resources related products of the POPP as required. CS Q4 1, 2 We will scope a potential software solution to the rostering and deployment OD Q4 2 of staff which would also support implementation of the POPP.
PARTNERSHIP SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018-19 04 Strategic Outcome: Unlocking Potential Our collaboration with partners results in enhanced service provision and better personal outcomes for those citizens in and leaving our care. Key Success Indicators (KSI) We will have: 3 Worked with partners through Community Justice partnership arrangements to ensure that those in and leaving our care will have better access to housing, health and welfare benefits services. 4 Defined our relationship with Prison Based Social Work Services to ensure that it better meets the needs of those in our care and aligns with our new operating model. 5 Identified service delivery options with partners that address the Health and Social Care needs of those in our care. Essential Actions ADP 2018-19 By When KSI We will work with the Department for Work and Pensions (DWP) to S&I Q4 3 agree a partnership arrangement around the design and delivery of welfare services across the prison estate including the distinctive role of Jobcentre Plus in the reintegration of people leaving our care. We will implement with partners the Sustainable Housing on Release for Everyone S&I Q4 3 (SHORE) standards across the prison estate, to ensure effective and consistent arrangements are in place for the provision of housing advice and support for those in and leaving our care. We will further develop our partnership working arrangements with Community S&I Q4 3 Justice Scotland and local Community Justice partnership arrangements. We will work with Social Work Scotland to develop future governance S&I Q4 4 arrangements for Prison Based Social Work. We will work collaboratively with the SG and partners in the new Health and S&I Q4 5 Justice Collaboration Improvement Board to develop a model for social care delivery in prisons.
PURPOSE SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018-19 05 Strategic Outcome: Transforming Lives Our communities are safer because those citizens in our care are supported to build on their assets and return to their communities as productive citizens. Key Success Indicators (KSI) We will have: 6 Developed and implemented new procedures in relation to case management which support a person-centred approach with a clear linkage with purposeful activity. 7 Delivered the outputs identified by our strategic programme of work to improve purposeful activity and place rehabilitation at the centre of our engagement with those in our care. 8 Developed the new model for women in custody with a focus on recovery that is designed around a smaller national facility and innovative community custody units. 9 Taken forward our Vision for Young People in Custody through the provision of a range of age appropriate opportunities to enable them to prepare for a positive future. Essential Actions ADP 2018-19 By When KSI We will consolidate and embed the SPS Strategy for Women by progressing S&I Q4 8 the design and construction of the new National Facility for Women and the development of the planned Community Custody units in Dundee and Glasgow. We will implement the Strategy for Young People in Custody in order to S&I Q4 9 improve participation and support the transition to positive destinations. We will implement smoke-free prison arrangements. OD Q3 n/a We will deliver an outcomes based and consistently applied process to support OD Q4 n/a a reduction in violence. This will include the introduction of a strategy to manage the risk presented by Serious Organised Crime Groups (SOCG) and take account of the changing nature of substance misuse in a prison setting.
GOVERNANCE SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018-19 06 Strategic Outcome: Delivering Best Value Our services are efficient, effective and provide value for money. Key Success Indicators (KSI) We will have: 10 Discharged our obligations under the Public Sector Equality Duty including the delivery of our Equality Outcomes for 2017/20. 11 Made changes to the configuration of the prison estate on the basis of a strategic and evidence based approach to population management in order that those in our custody are accommodated in appropriate settings. 12 Implemented a structured approach to continuous improvement which will embed routine self-evaluation into the planning and performance cycle to inform our programme of service improvement and development. 13 Developed proposals in relation to our HQ function which support efficiency, effectiveness and value for money as well as delivering benefits to staff in terms of smarter working practices. Essential Actions ADP 2018-19 By When KSI We will implement our Equality Outcomes. CS Q4 10 We will engage with partners and stakeholders to finalise the development S&I/OD Q4 11 of a shared SPS and SG strategic approach to population management and estate configuration and commence implementation. We will undertake a review of our Key Performance Indicators in conjunction S&I Q4 12 with the SG. We will continue to explore options for ‘smarter working’ in the headquarters setting. OCE Q4 13
SPS 18-19 Scottish Prison Service Headquarters Calton House 5 Redheughs Rigg South Gyle Edinburgh EH12 9HW © Crown copyright 2018 This document is also available on our website www.sps.gov.uk Produced for Scottish Prison Service by APS Group Scotland, April 2018
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