ANNUAL 2018/19 - Chance to Dance - Royal Opera House

 
CONTINUE READING
ANNUAL 2018/19 - Chance to Dance - Royal Opera House
A N N UA L

                  REPORT
                    2 01 8 / 1 9

Chance to Dance
ANNUAL 2018/19 - Chance to Dance - Royal Opera House
TRUSTEES ’     AN NUA L     RE P O RT

INTRODUCTION                    STRATEGIC REPORT                    FINANCIAL SUMMARY                        GOVERNANCE                        ACKNOWLEDGEMENTS

                                                         75% of income generated from ticket sales,
                                                             fundraising and commercial activity;
                                                      £4+ generated through ticket sales, fundraising and
                                                     commercial activity for every pound of grant received

                      1m visits, including 35,000                                                            2 International Opera awards
                     attending events in our public                                                                  (4 nominations)
                      spaces and 14,000 taking a                                                                     1 Olivier award
                    backstage tour as well as visitors                                                               (5 nominations)
                       enjoying our new displays,
                                                                                                             2 Critics Circle Dance Awards
                         restaurants and shop
                                                                                                                     (8 nominations)

             189 performances and                                                                                             389 staged performances
           participatory events in our                                                                                        at the Royal Opera House;
           new RIBA-award winning                                                                                              including 11 commissions
                  public spaces                                                                                              and 6 other new productions

                                                                  LAST YEAR IN
                                                                   SUMMARY                                                     668,000 tickets sold.
     10 productions were broadcast                                                                                           More than 30% were £35
      on British TV channels, 2 were                                                                                        or less; over 21,000 people
     streamed and 11 were broadcast                                                                                       attended low-priced enhanced
              on BBC Radio 3                                                                                                 performances for schools,
                                                                                                                               families, students and
                                                                                                                                 community groups

                                                                                                             More than 1,250 schools have
                                                                                                               taken part in ROH national
                   The most subscribed-to You                                                                 learning programmes since
                    Tube channel and fastest-                                                                   the programme began 3
                   growing Facebook channel                                                                   years ago. In Thurrock, 61%
                    of any UK performing arts                                                                of schools accessing arts and
                           organisation                                                                      culture through the Trailblazer
                                                                 Almost 1 million attendances                          programme
                                                      of ROH Cinema screenings worldwide in 53 countries;
                                                    Live cinema screenings in the UK at 598 cinema screens
                                                     39,000 hours of streamed content were viewed online
                                                                 by audiences across the globe
                                                            5.25m people watched World Ballet Day
                                                       39,000 across 25 venues attended 3 BP Big Screen
                                                    free outdoor ballet and opera screenings from Aberdeen
                                                                       to the Isle of Wight
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     INTRODUCTION                           STRATEGIC REPORT                          FINANCIAL SUMMARY                    GOVERNANCE                       ACKNOWLEDGEMENTS

                                    INCOME                                                 2019                               EXPENDITURE

                                                                                                                 Commercial
  Commercial and                                                                                                                                              Front of House
  other income                                                                                                   £12.2M, 9%
                                                               Investment income                                                                                   £1.9M, 2%
  £30.8M, 23%                                                                                             Fundraising
                                                                        £1.7M, 1%
                                                                                                          £4.6M, 3%

                                                                                                Management, administration
                                                                                                and governance
                                                                          Box office receipts
                                                                                                £7.2M, 5%
                                                                               £43.9M, 33%
  Fundraising – Open Up                                                                                                                                                 Performance,
  £1.0M, 1%                                                                                                                                                    learning and outreach
                                                                                                 Marketing and                                                          £83.7M, 60%
  Fundraising                                                                                    publicity
  and Sponsorship                                                                                £6.9M, 5%
  £30.5M, 23%
                                                                     ACE – NPO and Bridge
                                                                              £24.8M, 19%                                               Premises and depreciation
                                                                                                                                                     £22.4M, 16%
        Total income £132.7M, including capital donations and funding of £1.0M                                 Total expenditure £138.9M excluding capital expenditure

                                    INCOME                                                 2018                               EXPENDITURE

                                                                                                                 Commercial
  Commercial and                                                                                                                                              Front of House
  other income                                                Investment income                                  £10.5M, 8%
                                                                       £1.8M, 1%                                                                                    £1.6M, 1%
  £28.7M, 21%                                                                                             Fundraising
                                                                                                          £4.4M, 3%

                                                                                                Management, administration
                                                                          Box office receipts   and governance
                                                                               £45.5M, 33%      £7.0M, 5%                                                               Performance,
                                                                                                                                                               learning and outreach
  Fundraising – Open Up                                                                                                                                                  £82.9M, 63%
  £5.1M, 4%
                                                                                                 Marketing and
                                                                                                 publicity
                                                                                                 £6.7M, 5%
  Fundraising
  and Sponsorship
  £32.0M, 23%                                              ACE – NPO and Bridge
                                                                    £25.2M, 18%                                                         Premises and depreciation
                                                                                                                                                      £18.6M, 14%
        Total income £138.3M, including capital donations and funding of £5.1M                                 Total expenditure £131.8M excluding capital expenditure

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Figures exclude gains on investment, profit on disposal of operations and taxation.
ANNUAL 2018/19 - Chance to Dance - Royal Opera House
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        INTRODUCTION                             STRATEGIC REPORT   FINANCIAL SUMMARY   GOVERNANCE   ACKNOWLEDGEMENTS

                                                   CHAIRMAN AND CHIEF EXECUTIVE

Berenice                                                                                                        4
Jacquelyn Stucker as Alessandro and Claire Booth as Berenice
ANNUAL 2018/19 - Chance to Dance - Royal Opera House
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INTRODUCTION                 STRATEGIC REPORT   FINANCIAL SUMMARY                 GOVERNANCE                         ACKNOWLEDGEMENTS

                                                                    DAVID ROSS
                                                                    CHAIR

                                                                    Welcome to the Royal Opera House Covent
                                                                    Garden Foundation (Limited by Guarantee)
                                                                    2018/19 Annual Report.

                                                                    The publication of our annual report for the 2018/19
                                                                    Season, like that of many organisations around the country,
                                                                    was upended by the unparalleled impact of the COVID-19
                                                                    pandemic, which forced the Royal Opera House to close
                                                                    its doors to the public in March 2020. As we re-focus our
                                                                    energies and adapt all our activities to COVID-safe performing
                                                                    restrictions I would like to thank all our close friends and
                                                                    supporters as we prepare for the extraordinary challenges
                                                                    that lie ahead, enabling us to look forward to a day when we
                                                                    can regularly and at scale welcome audiences back to our
                                                                    auditorium and artists back onto our stages.

                                                                    I must also take the opportunity to thank Suzanne Heywood
                                                                    for leading the Board so ably as Acting Chair after our
                                                                    previous Chair, Ian Taylor, stepped down from the Board in
                                                                    December 2019 due to ill health. Under her guidance the
                                                                    organisation navigated the immediate challenges of lockdown,
                                                                    and she played a vital role in helping to shape the Royal Opera
                                                                    House’s response to the COVID-19 crisis and its future plans.

                                                                    Ian Taylor sadly passed away in June 2020. He led the board
                                                                    with great vision, remarkable commitment and extraordinary
                                                                    business acumen. The achievements outlined in this report
                                                                    were all delivered under his watch, and on behalf of all his
                                                                    fellow trustees I would like to express our profound gratitude
                                                                    and appreciation for all he has done over the course of his life
                                                                    for the Royal Opera House.

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    Our art forms explore with unrivalled force the emotions that
    define our common humanity. When society is dealing with
    such challenging times, the arts must remain front and centre
    of the national conversation, shaping cultural discourse and
    reaching as many people as possible across the UK.

    The completion of our three-year Open Up project has
    transformed our public spaces and opened the doors to a new
    generation of ballet and opera lovers. We were delighted to
    welcome more than one million visitors through our doors in
    our first year, the largest attendance in our history.

    Open Up was a triumph of philanthropy and would not have
    been possible without the support of the trusts, foundations
    and individuals closest to us who were asked to make an
    exceptional gift in addition to their ongoing support of the
    Royal Opera House. We are truly grateful to them, and all our
    generous, loyal and supportive partners who care so much
    for the success of this great institution, together with the vital
    investment from Arts Council England and support from
    the Department for Digital, Culture, Media and Sport, which
    underpins all of the work we do at the Royal Opera House,
    not just inside our Covent Garden home but across the whole
    of the UK.

    None of the achievements of this defining Season for the Royal
    Opera House would have been possible without the passion,
    dedication and constant striving for the highest standards by
    the Royal Opera House’s staff and the resilience of every team
    across the organisation. I would like to thank all those who
    work with this remarkable family, not just in Covent Garden
    but in Thurrock and Aberdare, as well as the great work in
    schools and communities across the entire country.

    David Ross
    16th December 2020

                                                                                       TBC
                                                                                     Family Sundays                           6
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INTRODUCTION                 STRATEGIC REPORT   FINANCIAL SUMMARY                GOVERNANCE                          ACKNOWLEDGEMENTS

                                                                    ALEX BEARD CHIEF EXECUTIVE
                                                                    At time of publication, the Royal Opera House continues
                                                                    to navigate the biggest crisis in its history as a result of
                                                                    the COVID-19 pandemic. There is much to achieve over
                                                                    the coming months, and the road ahead for the industry
                                                                    will be difficult, but we are doing all we can to prepare
                                                                    for the future. We have a four-pronged plan for recovery: a
                                                                    programme of restructuring and staffing cuts, reducing our
                                                                    costs wherever possible; a fundraising campaign; support
                                                                    from Government; and realising such value as we can from
                                                                    our assets. All of this will be required to ensure we can
                                                                    continue to delight audiences for decades to come with
                                                                    extraordinary ballet, dance, music and opera.

                                                                    In happier times, the 2018/19 Season saw us open the doors
                                                                    to a transformed Royal Opera House, unveiling a state of the
                                                                    art new Linbury Theatre, new entrances, foyers and terraces, a
                                                                    new café, bar and restaurant and refurbished Clore Studio, as
                                                                    well as an extensive programme of free and ticketed daytime
                                                                    events, activities and festivals for people of all ages. Three
                                                                    years in the making, and at a cost of £50.7m, Open Up not
                                                                    only changed what it meant to visit the Royal Opera House,
                                                                    open every day from 10am, but opened the organisation -
                                                                    welcoming more people than ever before as we celebrated
                                                                    and showcased our art forms.

                                                                    Equally important work continued backstage as we
                                                                    approached the twentieth anniversary of the 1999
                                                                    redevelopment. The year under review saw us mid-way
                                                                    through the renewal of our flying system, no mean feat with
                                                                    an intensive repertoire in full swing, and with comprehensive
                                                                    surveys on our technical estate and infrastructure completed
                                                                    to inform capital investment priorities for the next decade.

                                                                    On stage The Royal Ballet delighted packed houses. Amongst
                                                                    a full and varied programme of much-loved classics, revivals
                                                                    and new commissions, Marius Petipa’s Don Quixote, featuring
                                                                    additional choreography from Carlos Acosta, is now fully

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INTRODUCTION                     STRATEGIC REPORT                      FINANCIAL SUMMARY                     GOVERNANCE                         ACKNOWLEDGEMENTS

     established in the Company’s repertoire and showcased brilliantly the         and artists, working with a number of other organisations to ensure best
     leading dancers in the Company; Peter Wright’s inimitable Nutcracker          practice is encouraged and implemented across the sector.
     once again entranced audiences over the Christmas season; Kenneth
     MacMillan’s extraordinary contribution to the art form was celebrated         The artistic heart of the Open Up project was our new state-of-the-art
     with outstanding revivals of Mayerling, and Romeo and Juliet. New work        Linbury Theatre, providing a second, more intimate, world-class stage for
     included the world premiere of The Unknown Soldier, marking the               The Royal Ballet, The Royal Opera and a host of internationally celebrated
     centenary of World War I, and Sidi Larbi Cherkaoui’s debut piece Medusa.      artistic partners. In its inaugural Season, the theatre presented a wide
     Our resident choreographers featured strongly with the return of Wayne        range of work including world premieres ranging from Gavin Higgins’
     MacGregor’s contemporary classic Infra and Christopher Wheeldon’s             The Monstrous Child, based on Francesca Simon’s book, to five new works
     Within the Golden Hour, performed alongside a first revival of Crystal        in a partnership between The Royal Ballet and London Sinfonietta. More
     Pite’s award-winning Flight Pattern. The Season concluded with a gala         successful partnerships and collaborations followed: Isango Ensemble
     celebration of our Prima Ballerina Assoluta, Dame Margot Fonteyn,             performed the moving and deeply affecting A Man of Good Hope and SS
     alongside a classic triple bill of The Firebird/A Month in the Country/       Mendi; Ballet Black presented Cathy Marston’s acclaimed The Suit, and
     Symphony in C, and the remarkable talents of the Royal Ballet School in       a host of global dance companies joined The Royal Ballet for a flavour
     their annual Main Stage summer performance.                                   of exciting work-in-the-making in International Draft Works. The Royal
                                                                                   Opera also continued its exploration of Handel with a new production
     In the fiftieth year of its Royal Charter, The Royal Opera opened with        of Berenice, in partnership with the London Handel Festival. Leoš Janáček
     Music Director Tony Pappano leading four outstanding and widely               featured again in The Diary of One Who Disappeared, a partnership with
     acclaimed full cycles of Wagner’s Der Ring des Nibelungen. After              Muziektheater Transparant. The Royal Opera’s inaugural Engender
     conducting Stefan Herheim’s production of Tchaikovsky’s The Queen of          weekend put women front and centre, both onstage and behind the
     Spades he led an exceptional account of Verdi’s La forza del destino, in      scenes, and the Jette Parker Young Artist Programme brought Hans
     Christof Loy’s new production with Jonas Kaufmann, Anna Netrebko and          Werner Henze’s final opera Phaedra to life in a new production directed
     Ludovic Tezier, a cast showing the extraordinary respect in which Tony        by Noa Namaat.
     is held by the world’s leading singers. Antony McDonald’s new Hansel
     and Gretel, the first in a series of Main Stage productions for families,     A new year-round programme of events, activities and festivals for people
     delighted audiences over Christmas under Sebastian Weigle’s baton in his      of all ages brought our front of house spaces to life, complementing
     debut with the Company. Ed Gardner also made his conducting debut in          the talent and artistry on both stages. These packed events brought new
     Richard Jones’ new and viscerally intense production of Katya Kabanova,       audiences to the ROH and included workshops exploring backstage
     continuing our cycle of Leoš Janáček operas, while Deborah Warner’s           theatrecraft, guest artist performances, Family Sundays, Tea Dances,
     electrifying, and now Olivier Award winning, Billy Budd signalled a           workshops and recitals. New displays showcased some of the most
     renewed commitment to the work of Benjamin Britten.                           famous moments in the history of The Royal Ballet and The Royal
                                                                                   Opera including the extraordinary craftsmanship of costume makers and
     All productions on our stage were underpinned by the extraordinary            designers. Our Insights programme went from strength to strength, with
     musicianship, talent and commitment of the Orchestra of the Royal Opera       more than 70 events over the course of the Season covering topics from
     House and the Royal Opera Chorus, both of whom came on stage for              the LGBTQ+ icons of ballet and opera, to a celebration of the centenary
     an unforgettable performance of Verdi’s Requiem under Tony Pappano,           of Margot Fonteyn’s birth, as well as an exploration of the relationship
     marking the World War I centenary. Following the conclusion of a High         between disability and dance with representatives from The Royal Ballet
     Court case involving noise and hearing protection in the orchestra pit,       and Candoco dance company.
     we redoubled our commitment to the health and safety of all our staff

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INTRODUCTION                       STRATEGIC REPORT                      FINANCIAL SUMMARY                    GOVERNANCE                          ACKNOWLEDGEMENTS

     Our national learning programmes extended their reach through three
     flagship programmes: Create and Sing, Create and Dance, and Design
     and Make, supporting teachers from over 1,250 schools, 81% of which
     are located outside Greater London. In June, more than 1,000 pupils and
     staff from 35 schools across the country came together to perform in the
     UK’s largest ever staging of Carmen at the Olympic Park’s Copperbox
     Arena. The performance was the culmination of a year-long project
     inspired by the Royal Opera House’s Create and Sing programme in
     partnership with United Learning, English Pocket Opera Company and
     The Voices Foundation.

     We continued our live and as-live screenings to cinemas, with almost
     400,000 tickets sold in 600 cinemas around the UK and just under 500,000
     tickets sold in 53 countries across the globe. The ROH continued to reach
     new audiences through free BP Big Screen presentations of Carmen, The
     Marriage of Figaro and Romeo and Juliet at 25 outdoor sites across the UK,
     with more than 39,000 people experiencing free culture on their doorstep,
     from Aberdeen to the Isle of Wight.

     The reach of our social media channels continued to grow, with more
     people than ever before engaging with our art forms across a range of
     platforms. Our cross-channel following now numbers more than 2.5m
     users. A highlight of the year was our annual #WorldBalletDay campaign
     which inspired audiences across the world with insights into life behind
     the scenes in the world’s leading ballet companies.

     Ultimately it is our extraordinarily committed staff and artists that make
     the Royal Opera House such a remarkable institution, and my deepest
     thanks go to all my colleagues for their inspiration, dedication and
     professionalism. Profound gratitude also to our extended family of friends,
     patrons, philanthropists and audiences, without whom none of this year’s
     achievements would have been possible.

     Alex Beard, Chief Executive
     16th December 2020

                                                                                             Jette Parker Young Artists Summer Performance 2019
                                                                                             Hongni Wu and Thando Mjandana                                   9
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       INTRODUCTION                             STRATEGIC REPORT   FINANCIAL SUMMARY   GOVERNANCE   ACKNOWLEDGEMENTS

                                                  WHO WE ARE AND WHAT WE DO

Asphodel Meadows                                                                                               10
Luca Acri and Meaghan Grace Hinkis
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      INTRODUCTION                      STRATEGIC REPORT                FINANCIAL SUMMARY                     GOVERNANCE                     ACKNOWLEDGEMENTS

Family Sunday

                             Who we are and what we do                                            We are a National Portfolio Organisation, supported by the
                             The Royal Opera House’s aim is for many more people to enjoy         British public via Arts Council England, and a registered charity,
                             and engage in exceptional ballet and opera.                          receiving donations from those who share our ambitions.

                             As The Royal Ballet, The Royal Opera and the Orchestra of            One of the world’s busiest theatres
                             the Royal Opera House, we bring together the world’s most            • presenting 550+ performances and events
                             extraordinary ballet and opera artists in live events that thrill,   • 1m+ people through our doors
                             move and excite, that transport people to other worlds. Our          • 1m+ people enjoying our work in cinemas, at free screenings
                             theatre is in Covent Garden but our work is experienced across         and through streamed and televised productions
                             the UK and globally through touring partnerships, cinemas, free      • 1,250+ schools so far engaging with ROH national learning
                             outdoor screenings, radio, TV and live-streaming.                      programmes
                                                                                                  • 150+ partnerships
                             We constantly question and discover, re-imagining the great
                             masterpieces of the past, and investing in new works, exceptional
                             talent and innovative ideas. Our Learning and Participation
                             programme opens up opportunities, deepens learning and
                             connects people with affordable performances for families,
                             schools, students and community and health groups.

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       INTRODUCTION                            STRATEGIC REPORT                FINANCIAL SUMMARY                        GOVERNANCE                        ACKNOWLEDGEMENTS

Angel Blue as Violetta Valéry in La Traviata                                                  Marta Fontanals-Simmons as Hel and Dan Shelvey as Baldr in The Monstrous Child

                                   Our priorities                                                         •   Enhance and animate front of house spaces
                                                                                                          •   Expand cinema and digital participation
                                   The overall ROH Plan was approved by the Board in late 2017            •   Participate in high-impact national events
                                   and shared with staff and with our principal funder Arts               •   Refresh our brand identity
                                   Council England. It sets out four priorities and the actions and       •   Improve our understanding of audiences
                                   performance indicators for each over the period 2018–2022.             •   Outcomes: reach outside London, diversity of audiences,
                                                                                                              daytime engagement and spend at ROH.
                                   Strengthen Excellence – consistently reflect today’s best people
                                   and ideas, appealing to the broadest possible audience.                Ensure Financial Resilience – improve how we use our resources
                                   • Develop exciting programming                                         and grow income to ensure a healthy organisation.
                                   • Reopen the Linbury Theatre                                           • Grow earned income
                                   • Nurture astonishing, diverse artists                                 • Lay foundations for future philanthropy
                                   • Expand opportunities nationally                                      • Make permanent cost savings
                                   • Outcomes: audience satisfaction, diversity of artists,               • Futureproof our theatre
                                     box office income.                                                   • Optimise our use of technology
                                                                                                          • Outcomes: balance sheet health, productivity,
                                   Open Up – introduce many more people to the worlds of ballet             fundraising income.
                                   and opera so they feel they belong at the Royal Opera House
                                   and want to deepen their involvement.
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       INTRODUCTION                          STRATEGIC REPORT                           FINANCIAL SUMMARY                    GOVERNANCE                          ACKNOWLEDGEMENTS

Curtain call after La Forza del Destino performance with Sir Antonio Pappano and cast              Sir Antonio Pappano and Aigul Akhmetshina rehearse La Forza del Destino

                                  Be a Great Place to Work – make working here more safe,
                                  inclusive and productive.
                                  • Improve health, safety and well-being
                                  • Embed ROH values and behaviours
                                  • Improve how we plan and produce
                                  • Support staff to learn, develop and share
                                  • Develop a resource plan for the future
                                  • Outcomes: staff health and well-being, diversity of staff, staff
                                    engagement and satisfaction.

                                  The coming pages expand on what was delivered against this
                                  plan during 2018/19.

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         INTRODUCTION                               STRATEGIC REPORT                       FINANCIAL SUMMARY                            GOVERNANCE                     ACKNOWLEDGEMENTS

                                                  ACHIEVEMENTS AND FUTURE PLANS

                                            The overall ROH Plan was approved by the Board and shared with staff and with our principal funder Arts Council England.
                                                  Over the coming pages we will expand on what was delivered against each priority during 2018/19 and provide
                                                                                 an overview of our Plan for 2019/20 to 2022/23

Medusa                                                                                                                                                                            14
Natalia Osipova as Medusa and artists of the Royal Ballet as soldiers
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       INTRODUCTION                       STRATEGIC REPORT              FINANCIAL SUMMARY                   GOVERNANCE                    ACKNOWLEDGEMENTS

Cas Public in 9

 2018/19 IN                    Develop exciting, deliverable programming                        premieres and work by Ivo van Hove, Aletta Collins, Adele
                               The Royal Opera House presents the world’s most                  Thomas, Wayne McGregor, Timothy Sheader, Alessandra Ferri,
 SUMMARY
                               accomplished ballet and opera artists in productions of          National Dance Company Wales, Introdans, Cas Public, Ballet
                               extraordinary quality and scale. Our 389 performances during     Black, Yorke Dance Project, Lost Dog, London Handel Festival,
 STRENGTHEN                    the 2018/19 Season featured outstanding artistic contributions   Isango Ensemble and Muziektheater Transparant, along with
                               from The Royal Ballet, the Royal Opera Chorus, the Orchestra     a festival of Young Talent with Junior Companies and
 EXCELLENCE                    of the Royal Opera House, Angel Blue, Jessica Cottis, Marta      The Royal Ballet School and an extended programme of
                               Fontanals-Simmons, John Eliot Gardiner, Gavin Higgins,           new choreography.
                               Ermonela Jaho, Richard Jones, Anna Netrebko, Antonio
                               Pappano, Bryn Terfel, Deborah Warner and hundreds of other        In the 1858 auditorium, The Royal Ballet’s Season was notable
                               artists too numerous to mention. Audience appetite remained       for strong revivals, starting with well-received revivals of
                               strong, with 668,000 tickets sold and an increase to 96%          Mayerling and La Bayadère. The Company commemorated
                               occupancy and 90% of available financial capacity.                the centenary of the end of World War I with a new, Olivier-
                                                                                                 nominated commission from Alistair Marriott, The Unknown
                               The first performances in the new Linbury Theatre took place      Soldier, and invited Sidi Larbi Cherkaoui to make his Company
                               in January 2019. The new theatre, which has an exceptional        debut with Medusa. The Royal Opera’s Season opened with
                               intimacy and acoustic, is enriching the programming with new Wagner’s Ring Cycle, a monumental achievement that attracted
                               creative voices and ideas. Its opening season included four world significant critical acclaim. The ensuing Season featured five

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       INTRODUCTION                          STRATEGIC REPORT                FINANCIAL SUMMARY                   GOVERNANCE                   ACKNOWLEDGEMENTS

Billy Budd
© Yasuko Kageyama - Opera di Roma

                                    ambitious new productions, including Deborah Warner’s             The Nutcracker was once again enjoyed by over 145,000 people,
                                    Billy Budd (beginning the Royal Opera’s Britten Cycle), an        in cinemas worldwide and at Covent Garden, including
                                    exceptionally cast La forza del destino directed by Christof Loy,  special performances for schools, families, community groups
                                    and Richard Jones’s Katya Kabanova, which received outstanding and, for the first time, the families of our committed staff and
                                    reviews and an Olivier Award for Best Opera Production. The        contractors. Family audiences also experienced Cas Public
                                    Royal Opera also began its series of works which Handel wrote     in Hélène Blackburn’s fascinating 9, inspired by dancer
                                    for Covent Garden with an acclaimed concert of Solomon and         Cai Glover’s experience of hearing loss.
                                    the first production of Berenice in London for nearly 300 years.
                                                                                                      Across the Season more than 30% of tickets at our
                                    Under the vision of our Director of Opera, Oliver Mears,           Covent Garden home were priced £35 or less. Low-priced
                                    we successfully introduced a programme to engage new,             ‘First Encounter’ performances, enhanced by support for
                                    and especially, younger audiences. The Royal Opera’s new           teachers, pop-up performances and workshops, reached
                                    production of Hansel and Gretel was enchantingly directed and      an audience of 21,389.
                                    designed by Antony McDonald, featuring fairytale woodlanders
                                    and a murderous chocolate pot. In the Linbury, Francesca
                                    Simon’s young adult novel The Monstrous Child was successfully
                                    brought to life by composer Gavin Higgins.

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INTRODUCTION                 STRATEGIC REPORT              FINANCIAL SUMMARY                   GOVERNANCE                   ACKNOWLEDGEMENTS

                  • 2 2 Royal Opera productions, including 1 commission           • 2 Critics Circle Dance Awards, 2 International Opera Awards
                     and 6 other new productions:                                     and an Olivier Award
                    The Monstrous Child – Gavin Higgins,
                    Francesca Simon, Timothy Shearer (commission)                  • P
                                                                                      erformances from 22 partner companies and 8
                    Hansel and Gretel – Antony MacDonald                             junior companies
                    Queen of Spades – Stefan Herheim
                    Katya Kabanova – Richard Jones                                   TRIO ConcertDance               Southbank Sinfonia
                                                                                     London Sinfonietta              Cas Public
                    La forza del destino – Christof Loy
                                                                                     Aurora Orchestra                Ballet Black
                    Berenice – Adele Thomas                                          National Dance Company Wales    Muziektheater Transparant
                    Billy Budd – Deborah Warner                                      Introdans                       Ballet Zürich Junior Company
                                                                                     London Handel Festival          Norwegian National Ballet 2
                  • 14 Royal Ballet productions, including 10 commissions:          ABT Studio Company              Rambert 2
                                                                                     Birmingham Royal Ballet         The Royal Ballet School
                    The Unknown Soldier – Alastair Marriott, Dario Marianelli
                                                                                     Dutch National Ballet           ROH Chance to Dance Company
                    New Work, New Music:
                                                                                     Hamburg Ballet                  Young Creatives
                    Based on ‘A’ true story – Kristen McNally, Samantha Fernando     The National Ballet of Canada   Rambert School
                    Uncanny Valley – Alexander Whitley, Mica Levi                    Norwegian National Ballet       Dutch National Ballet Juniors
                    Circular Ruins – Goyo Montero, Owen Belton                       Royal Ballet of Flanders        Welsh National Opera
                    Something Borrowed – Calvin Richardson, Anna Meredith            Isango Ensemble                 Bolshoi Ballet
                    Two Sides Of – Juliano Nuñes, Luke Howard                        Lost Dog
                                                                                     Yorke Dance Project
                    Blue Moon – Aletta Collins, David Sawer
                    International Draft Works:                                     • 1 89 performances and participatory events in our new,
                    Canto de Ossanha – Joshua Junker                                  RIBA-award-winning public spaces
                    Zohar – Hannah Grennell
                    Medusa – Sidi Larbi Cherkaoui, Olga Wojciechowska,
                    Henry Purcell

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       INTRODUCTION                         STRATEGIC REPORT                 FINANCIAL SUMMARY                     GOVERNANCE                   ACKNOWLEDGEMENTS

Live at Lunch: The Rite Re-envisioned                                                      A Man of Good Hope

                                  Nurture astonishing, diverse artists                                 its programming from approximately a third to a half by 2022,
                                  The Royal Opera House employs more artists than any other            and launched Engender which encompasses events, open calls
                                  UK arts organisation and works with an expansive network             and a network for women working in opera. The Royal Ballet is
                                  of freelance creatives, singers and other performers. Across the     especially focused on nurturing relationships with established
                                  programme, and particularly in our mid-scale work and within         and new female choreographers, and announced a 2019/20
                                  our talent development programmes, there has been an increase        Season within which 40% of the new works were to be created
                                  in participation from ethnically diverse performers and female       by women.
                                  practitioners. However, we recognise that our organisation and our
                                  art forms have further to go to reflect the diversity of the UK.     The Jette Parker Young Artists Programme continues to provide
                                                                                                       one of the world’s leading centres for new operatic talent,
                                  New creative partnerships – projects with Isango Ensemble,           offering two years’ training for artists with potential to forge
                                  Candoco, Ballet Black, Rambert, Acosta Danza, and residencies        an international career, plus additional support for emerging
                                  Arts4Dementia, Synergy, Streetwise Opera, Culture Device and         artists from under-represented backgrounds. Other development
                                  Magpie Dance – are enabling us to foreground and support             opportunities included a further course for female conductors
                                  artists from under-represented communities. The Royal                with the Royal Philharmonic Society, opera days with Young
                                  Opera signed up to the Keychange initiative, working                 Vic Directors’ Network, the BA Opera Makers course and PhD
                                  towards increasing the number of female creatives across             Composer in Residence with Guildhall School of Music

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Chance to Dance

                          and Drama, the Draft Works and International Draft Works
                          choreographic strands, a collaboration between the ROH
                          Audience Labs and GUAP, a Peckham-based magazine dedicated
                          to emerging creative talent. We also continued our long-standing
                          relationship with Southbank Sinfonia, an orchestra of recent
                          graduate musicians.

                          The roll-out of the national Chance to Dance programme
                          commenced, enabling many more young people to gain a
                          first taste of ballet and access opportunities to develop raw
                          talent. The programme is delivered in partnership with the
                          Royal Ballet School and other players working in dance education,
                          uniquely bringing together state primary schools and private
                          dance schools. At the centre of the Young Talent festival was
                          an industry symposium, ‘Exposure, Access and Opportunity:
                          exploring the cultural barriers to ballet training’ , facilitated by
                          the inspirational expert and former dancer Theresa Ruth Howard.

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       INTRODUCTION                         STRATEGIC REPORT                  FINANCIAL SUMMARY                    GOVERNANCE                   ACKNOWLEDGEMENTS

Create and Sing, Copperbox Arena

                                   Expand first opportunities nationally                                Our season launch included the announcement of a major
                                    Over the last three years, teachers from 1,394 schools have been    programme as part of Doncaster Creates in 2020. In Thurrock,
                                    trained to deliver the new ROH national learning programmes:        home to our Bob and Tamar Manoukian Production Workshop,
                                    Create and Sing, Create and Dance and Design and Make.              costume centre and the ROH Bridge team, and supported
                                   Forty-three percent of those trained last year were from schools     by Thurrock Borough Council, we worked through the
                                    outside London and, to encourage participation from a wide          Trailblazer programme to embed cultural learning at the heart
                                    range of schools, especially in areas of low cultural engagement,   of Thurrock’s schools. A total of 61% of Thurrock schools
                                   we delivered taster Continuing Professional Development              took part, reaching an estimated 16,000 pupils. ROH Bridge
                                    sessions and formalised partnerships with Music Education           continues to deliver Arts Council England’s Bridge programme
                                    Hubs from Berwick-upon-Tweed to Barnstaple. More than 1,000         in North Kent, Essex, Hertfordshire and Bedfordshire, building
                                    pupils from 40 schools under the United Learning academies          connections and infrastructure. This year partnership
                                    umbrella came together at the Copperbox Stadium in the              investments were secured with Cultural Education Partnerships
                                    Queen Elizabeth II Olympic Park to create an extraordinary          in Bedford, Southend and Colchester.
                                    massed performance of Carmen. Our Digital Learning Platform
                                    includes a wide range of teacher-written schemes of work and
                                   ‘how to’ videos to support delivery of ROH programmes and
                                   wider classroom learning. At Schools Matinees, 60% of schools
                                    attended from outside London, with an average 63% providing
                                    free school meals (national average: 13.6%).
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Family Sundays

 OPEN UP                  Enhance and animate front of house space                             Since reopening in September 2018, we have received over 1m
                          Following the £50.7m ‘Open Up’ project, our public spaces            people through our doors, with 98% of surveyed attendees
                          reopened in September 2018. The RIBA award-winning                   saying they feel welcome. There have been 35,000 attendances of
                          redesign by Stanton Williams has created new spaces for              the new daytime programmes, with 38% of ticket bookers new
                          everyone to enjoy, uniting 19th-century grandeur with 21st-          to the ROH and over 14,000 people attended a backstage tour.
                          century elegance. We are enormously grateful to all those
                          whose generous philanthropy made the project possible.

                          We are now open every day from 10am, offering a glimpse of
                          the creativity at play here and an introduction to our art forms,
                          with daytime events, activities and festivals for all ages: from
                          Opera and Ballet Dots for toddlers, through to Family Sundays,
                          participatory workshops and free and ticketed recitals. We have
                          developed our retail offer to encompass specially designed
                          products inspired by our theatre, craft and art from some of
                          Britain’s most exciting designers, with a new café, restaurant and
                          bars offering delicious food and drink in a range of beautifully
                          designed spaces.

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       INTRODUCTION                          STRATEGIC REPORT                FINANCIAL SUMMARY                     GOVERNANCE                     ACKNOWLEDGEMENTS

Rehearsal for The Unknown Soldier

                                    Expand cinema and digital participation                            partnership with distributor Tencent. An additional 39,000 hours of
                                    We celebrated 10 years of ROH Live in cinemas with a festival      masterclasses, workshops, discussions, rehearsals and performance
                                    in the new Linbury Theatre, showcasing some of our most            extracts were viewed online over the course of the year.
                                    important and popular releases. A UK audience of almost
                                    400,000 across 598 cinemas and a global audience of just           The second year of the Audience Labs project saw continued
                                    under 500,000 in 53 countries experienced 11 titles in our Live    exploration in the potential of immersive and other new
                                    Cinema Season. Three productions were relayed to 25 sites          technologies in engaging new audiences in collaboration with
                                    across the UK (five more than the previous year) as part of our    culture, technology and higher education partners. Working
                                    Big Screen programme, reaching 39,000 people.                      with Google, Magic Leap, Arup and GUAP, a number of projects
                                                                                                       are now in their development stage, with a hyper-reality opera
                                    BBC FOUR’s Christmas broadcast of Swan Lake attracted more         experience opening in the Linbury at the end of 2020.
                                    than 400,000 views. The Royal Ballet visited Romania to create
                                    a filmed version of Romeo and Juliet with Ballet Boyz and the      Participate in high-impact national events
                                    BBC for release in 2019/20. Ten productions were televised, two    Our season launch included the announcement of a major new
                                    streamed and 11 productions were broadcast on BBC Radio 3,         programme of work and ROH as a lead partner in Doncaster
                                    with reach extended further through the BBC’s international        Creates, incorporating Royal Ballet performance at Cast
                                    broadcast partnerships. During World Ballet Day 5.25m people       (postponed due to the Covid-19 pandemic), a community
                                    watched the 24-hour live stream including 3.77m in China through   project (delivered as a socially-distanced project with

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The Royal Opera House, Bow Street

                                    community groups) and, in 2021, embedding our free national         Social media reach continues to grow, rising to 446m
                                    learning programmes in every local primary school and rolling       impressions (from 284m) and 10.9m engagements (5.2m).
                                    out Chance to Dance.
                                                                                                        Improve our understanding of audiences
                                    Refresh our brand identity                                          We implemented Net Promoter Score, providing a core
                                    We created a refreshed identity for the launch of our               evaluation mechanism across all our performances and events
                                    new public spaces in September. Striking stop-motion                to inform future planning. We are in the process of surveying
                                    photography was combined with text to create a more                 audiences to understand more about the new visitor experience
                                    inviting, intriguing proposition for a broader audience.            and programmes enabled by the Open Up project.
                                    The campaign won several D&D awards and was nominated
                                    for the Campaign BIG Awards.

                                    Alongside the campaign, a new website was unveiled, with further
                                    work on ticket and events pages launched in March. Supporting
                                    the launch of new front of house programmes, catering and retail,
                                    the site has seen a 175% increase in views of non-production
                                    event pages, 30% increase in catering page visits, as well as 4%
                                    improvement in conversion for users on mobile devices.

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Baton Associates event                                                             The Royal Opera House Shop

 ENSURE                     Grow earned income                                                 Lay foundations for future philanthropy
                            By exceeding Box Office, fundraising and commercial targets,       The ROH Endowment Fund grew from £45.2m to £48.1m,
 FINANCIAL
                            we were able to maintain a stable level of income, balance our     largely through legacy giving. Income from the fund plays an
 RESILIENCE                 expenditure and deploy reserves to finance some of the most        increasingly important role in underpinning artistic excellence,
                            urgent infrastructure projects. Box office performance was         talent and outreach. We continued to promote legacies
                            3.6% over budget.                                                  through talks from the stage at General Rehearsals, one-to-one
                                                                                               conversations and mailings.
                            Fundraising delivered a 4.2% higher income against
                            challenging targets but in setting future budgets we remain        The Baton Associates programme involves and thanks those
                            mindful of the uncertainty surrounding Brexit, the winding         who have made a legacy commitment during their lifetime.
                            up of several large cultural charitable foundations, increasing    This year we began an aural history project, delivered by
                            public scrutiny of funding sources and increased competition.      volunteers, to capture the extraordinary memories of those who
                            Enterprises delivered a 6.2% higher income than budget. The new    share a deep love of the ROH and a desire to secure its future.
                            shop is designed and operated to deliver higher annual revenues,
                            as are the new offers being introduced incrementally in the new
                            bar, restaurant and café areas.

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Media Suite

                           Make permanent cost savings                                         technical, accommodation, MEP (mechanical, engineering and
                           Given declining Arts Council funding, the economic                  plumbing) and IT infrastructure reviews, from which we are
                           uncertainties of leaving the European Union, inflationary           developing a comprehensive estates plan.
                           pressures and the need to invest in our back-of-house
                           infrastructure, it is crucial that we develop a sustainable         We made good progress with several of our most pressing
                           financial and operating model for the future. A plan to deliver     infrastructure projects: a methodology for replacing the Main
                           this was developed, agreed by the Board and shared with senior      Stage flying system was developed and the next phase approved,
                           managers. An e-procurement system was implemented to                and the media suite was upgraded to ensure high-quality
                           support change.                                                     capture, including 4K broadcast. Thirty-five linear metres of
                                                                                               boxed archives were reappraised, rehoused or catalogued.
                           Futureproof our theatre
                           To remain open and deliver our plans, our buildings must be         Optimise our use of technology
                           safe, compliant with legislation, financially and environmentally   A pro bono review of IT was undertaken by a third party
                           sustainable, fit for purpose and welcoming. Our estate is large     consultant and a number of systems were rolled out aimed at
                           and complex, comprising three locations: London, Thurrock           increasing efficiency: a new planning system, e-procurement
                           and Aberdare. Much of the equipment and infrastructure              system and the PARiM workforce management system to
                           installed in the 1990s Covent Garden development needs to           support management of technical and production resources.
                           be upgraded or replaced. Over the year we progressed fabric,

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Family Sunday, Family Pride

 BE A GREAT                   Improve health, safety and wellbeing                               although the recommendation in the original High Court
                              Audits of health and safety, sound management measures and         judgement that hearing protection be made mandatory was
 PLACE TO
                              fire safety were conducted, along with training and awareness      dismissed at appeal. Whilst the liability related to the appeal
 WORK                         on manual handling, mental health, security, performance           is covered under insurance, the ROH continues to work with
                              sound, safeguarding and fire safety. Modifications were made to    sector bodies and organisations to promote best practice in
                              several productions in our revival repertoire in order to reduce   sound management and minimise risk.
                              risks and several feasibility studies were carried out regarding
                              modifications to reduce sound exposure. A new muscular-            Embed ROH values and behaviours
                              skeletal service was introduced and we ran a series of staff       Over 400 staff were involved in articulating a set of ROH Values
                              activities for Mental Health Awareness Week.                       and Behaviours which will be rolled out across the organisation
                                                                                                 over the coming year. We undertook a range of activities to mark
                              The year included the conclusion of a case brought against the     International Women’s Day, Pride and Mental Health
                              Royal Opera House by Chris Goldscheider, a viola player in         Awareness Week.
                              the Orchestra of the ROH who was diagnosed with a hearing
                              condition known as acoustic shock following a rehearsal of Die
                              Walkure in 2012. In a case that has significant implications for
                              the performing arts sector, the court found against the ROH,

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Pascale Van Os and Orchestra, Women Conductor Course

                                Improve how we plan and produce                                    We continue to share our learning and skills with the wider
                                The year saw the development and implementation of a new           sector and to convene best practice. Three events were held
                                artistic producing and planning software solution, offering        under the ‘ROH Conversations’ umbrella – the ROH Bridge
                                additional functionality and efficiency in our management of       Conference (live-streamed to five venues across England),
                                the production process. We also updated production design          Engender and the ‘Exposure, Access and Opportunity’ ballet
                                processes and introduced new methodology for evaluating            training symposium – with an extended programme of activity
                                future seasons against artistic, audience, financial and           to commence next year, including sharing learnings from our
                                operational considerations.                                        first Audience Labs projects. Staff were encouraged to share their
                                                                                                   skills as Board members of 38 other organisations and their
                                Support staff to learn, develop and share                          learnings at a variety of conferences in the UK and overseas.
                                More than 1,000 people work at the ROH, with many more
                                involved in creating and performing in our productions on
                                stage as freelancers. A robust induction process is in place and
                                all managers are expected to attend training on management
                                skills and diversity and inclusion. BAME and disabled staff had
                                the opportunity to participate in the Accelerate management
                                programme, delivered in conjunction with the Southbank
                                Centre and the National Theatre.

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Harvey Thompson, Learning and Participation Apprentice                                    Daisy Claisse, Royal Opera House Apprentice

                                 Develop a resource plan for the future                                We celebrated the graduation of our 50th backstage apprentice,
                                 Restructuring was undertaken in legal and business affairs,           with nine new people joining the programme, and offered
                                 technical, box office and tour guide teams. The mean gender           171 work placements, and we continue to deliver the BA in
                                 pay gap at 5 April 2018 had reduced from 14.8% to 12.6%,              Costume Making with Thurrock
                                 against a UK average of 17.1%. The number of new BAME                 Community College at our
                                 employees recruited increased slightly to 17%. Three percent          Bob and Tamar Manoukian
                                 of new employees were disabled; we increased our engagement           Costume Centre in Thurrock.
                                 with the Disability Confident scheme, offered a guaranteed            Bendy Ashfield, who has run
                                 interview to all disabled candidates meeting minimum criteria,        the apprenticeship programme
                                 with a view to increasing this. We continue working with Mind         since its inception, pioneering
                                 and the Camden Society to attract people from a wide range            training and inclusion within
                                 of backgrounds and continue to ensure that all ROH staff and          the theatre industry, was awarded
                                 directly contracted staff, including cleaning and security staff,     with a Special Recognition
                                 receive London Living Wage or National Living Wage as a               Olivier Award.
                                 minimum where appropriate.

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                                                                FINANCIAL SUMMARY

Götterdämmerung                                                                                                  29
Claudia Huckle, Lise Davidsen and Irmgard Vilsmaier as Norns
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                                                                                  2019                               2018
                                                                                   £m                                 £m
INCOME
Box office receipts                                                               43.9             33%               45.5               33%
ACE - NPO and Bridge                                                              24.8             19%               25.2               18%
Fundraising                                                                       30.5             23%               32.0               23%
Fundraising - Open Up                                                              1.0              1%                5.1                4%
Commercial and other income                                                       30.8             23%               28.7               21%
Investment income                                                                  1.7              1%                1.8                1%
                                                                                 132.7            100%              138.3              100%
EXPENDITURE
Performance, learning and outreach                                                83.7             60%               82.9               63%
Premises and depreciation                                                         22.4             16%               18.6               14%
Marketing and publicity                                                            6.9              5%                6.7                5%
Management, administration and governance                                          7.2              5%                7.0                5%
Fundraising                                                                        4.6              3%                4.4                3%
Commercial                                                                        12.2              9%               10.5                8%
Front of House                                                                     1.9              2%                1.6                1%
                                                                                 138.9            100%              131.8              100%

TRANSFERS FROM/(TO) FUNDS
Open Up fundraising                                                               (1.0)                              (5.1)
Fixed Asset and Heritage Asset Funds                                                4.3                              (1.9)
Other transfers                                                                     3.0                                0.6
NET SURPLUS ON UNRESTRICTED GENERAL FUNDS                                           0.1                                0.1

For full details, please refer to the statutory accounts available from Companies House. This summary excludes gains on investments and taxation.
Income includes capital donations and funding (2019: £1.0m, 2018: £5.1m), but expenditure does not include capital expenditure.

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                                                                           GOVERNANCE

Winter Dreams                                                                                                           31
Vadim Muntagirov as Lieutenant Colonel Vershinin and Sarah Lamb as Masha
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Directors and Trustees
The directors of the charitable company (‘The Royal Opera House’ or ‘the charity’) are its Trustees for the purpose of charity law and throughout this report are collectively referred to
as the Trustees. The Trustees who held office during the period and since period end were as follows:

                   Ian Taylor (Chair - retired 10th December 2019)                                                             Dame Vivien Duffield
  Lady Heywood (Acting Chair - appointed 10th December 2019, retired 1st September                                                Susan Hoyle obe
   2020) (Deputy Chair - retired 10th December 2019, appointed 1st September 2020)                                              Sir Nicholas Hytner
             (Senior Independent Director – retired 10th December 2019)                        Sir John Kingman (Acting Senior Independent Director - appointed 10th December 2019)
                  David Ross (Chair - appointed 1st September 2020)                                                               Julian Metherell
                     Zeinab Badawi (appointed 8th October 2019)                                                    Munira Mirza (retired 10th December 2019)
                  Lord John Browne (appointed 1st September 2020)                                                                Paul Morrell obe
                                      Tim Bunting                                                              Indhu Rubasingham (appointed 1st September 2020)
                                      Kirsty Cooper                                                                              Laura Wade-Gery
                                  Dr Genevieve Davies                                                                            Roger Wright cbe
                                 Sir Lloyd Dorfman cbe                                                                              Danny Wyler
                                                                                   Chief Executive
                                                                                    Alex Beard cbe
Audit and Risk Committee                       Development Committee                          Sir Simon Robertson (retired 5th           Learning and Participation
Julian Metherell (Chairman)                    Danny Wyler (Chairman – appointed 10th         November 2019)                             Committee
Kirstine Cooper                                December 2019)                                 Kristina Rogge (retired 28th November 2019)Susan Hoyle obe (Chairman - appointed
Lady Heywood                                   Ian Taylor (Chairman – retired 10th            Dame Gail Ronson                           10th December 2019)
Sir Nicholas Hytner                            December 2019)                                 David Ross (appointed 1st September 2020)  Munira Mirza (Chairman – retired 10th
Sir John Kingman                               Ian Andrews (retired 31st August 2020)         John Singer (retired 13th December 2019)   December 2019)
Paul Morrell obe                               Roger Barron (retired 26th November 2019)      The Earl of Snowdon                        Alex Beard cbe
Ian Taylor (retired 10th December 2019)        Tim Bunting (appointed 5th November 2019)      Natasha Tsukanova (retired 30th            Helen Bruckdorfer
Laura Wade-Gery                                The Countess of Chichester                     November 2019)                             Hilary Carty
Danny Wyler                                    Nicola Davidson                                Andrew Walton                              Dame Vivien Duffield
                                               Dr Genevieve Davies (retired 19th              Lady Young of Graffham                     Jane Ellison (retired 19th November 2020)
Finance and Operations Committee               November 2019)                                                                            David Hall
Lady Heywood (Chairman)                        Dame Vivien Duffield (appointed 3rd            Donation and Income Acceptance             Anne McElvoy (retired 19th November 2020)
Sir Lloyd Dorfman cbe                          December 2020)                                 Committee (formerly Ethics                 Dame Theresa Sackler (retired 19th
Sir Nicholas Hytner                            Lady Heywood (appointed 22nd January           Committee)                                 November 2020)
Sir John Kingman                               2020, retired 1st September 2020)              David Ross (Chairman – appointed 1st       Jonathan Sands
Julian Metherell                               Simon Holden (retired 20th November 2019)      September 2020)                            Ian Taylor (retired 10th December 2019)
Paul Morrell obe                               Martin Houston (retired 20th November 2019)    Lady Heywood (Chairman – appointed 10th Bridget Whyte
Ian Taylor (retired 10th December 2019)        Robert Kalff                                   December 2019, retired 1st September 2020)
Laura Wade-Gery                                Sophie Lecoq (retired 26th November 2019)      Ian Taylor (Chairman – retired 10th
Danny Wyler                                    Thomas Lynch (died in post November 2019)      December 2019)
                                               Julian Metherell (retired 6th December 2019)   Kirsty Cooper
                                               Paul Raphael (appointed 22nd June 2020)        Danny Wyler
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                                                Nominations and Remuneration Committee                   Executive Management Team
                                                (formerly People and Organisation                        Alex Beard, Chief Executive
                                                Committee)                                               Jillian Barker, Director of Learning and Participation
                                                David Ross (Chairman – appointed 1st                     Heather Baxter, Administrative Director,
                                                September 2020)                                          The Royal Ballet
                                                Lady Heywood (Chairman – appointed 10th                  Bob Brandsen, Production Director
                                                December 2019, retired 1st September 2020)               (until 31 August 2020)
                                                Ian Taylor (Chairman – retired 10th December 2019)       Melanie Crompton, Orchestra
                                                Dame Vivien Duffield                                     Administrative Director
                                                Julian Metherell                                         Jane Crowther, Director of Human Resources
                                                Danny Wyler                                              (until 13 December 2019)
                                                Susan Hoyle obe                                          Mark Dakin, Technical Director
                                                                                                         Helen Dunne, Acting Orchestra Administrative
                                                Company Secretary                                        Director (started 1 September 2018 until 1
                                                Leah Hurst (appointed 8th October 2019)                  November 2019)
                                                Ivan Daffern (appointed 1 October 2018, retired 8th      Lindsey Glen, Head of Policy and Strategy
                                                October 2019)                                            (until 10 December 2020)
                                                Fiona Le Roy (retired 30 September 2018)                 Dale Haddon, Director of Human Resources
                                                                                                         (from 17 June 2020)
                                                                                                         Peter Katona, Director of Casting
                                                                                                         Koen Kessels, Music Director, The Royal Ballet
                                                                                                         Mindy Kilby, Director of Finance
                                                                                                         Joe McFadden, Chief Technology Officer
                                                                                                         (until 31 July 2019)
                                                                                                         Terry McGrath, Director of Audiences & Media
                                                                                                         (from 11 November 2019)
                                                                                                         Oliver Mears, Director of Opera
                                                                                                         Kevin O’Hare, Director, The Royal Ballet
                                                                                                         Antonio Pappano, Music Director
                                                                                                         Richard Piercy, Director of IT
                                                                                                         (from 2 September 2019 until 16 March 2020)
                                                                                                         Hazel Province, Director of Planning
                                                                                                         (until 18 January 2019)
                                                                                                         Amanda Saunders, Director of Development
                                                                                                         and Enterprises
                                                                                                         Cormac Simms, Administrative Director,
                                                                                                         The Royal Opera
                                                                                                         Lucy Sinclair, Director of Audiences and Media
                                                                                                         (until 18 July 2019)
                                                                                                         Laura Stevenson, Renewal Programme Director
                                                                                                         (from 1 September 2019)
                                                                                                         Heather Walker, Director of Operations
                                                                                                         Sarah Younger, Open Up Project Director
                                                                                                         (until 31 December 2018)
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                                                              Governance and Management                               Ricki Gail Conway
                                                                                                                      Dr Genevieve Davies
                                                              The direction and control of the Royal                  Sir Mick and Lady Barbara Davis
                                                              Opera House is determined by the Board of               Sir Lloyd Dorfman cbe
                                                              Trustees, which meets at least six times a year.        Dame Vivien Duffield
                                                              The role of the Board is to direct the Royal            Aline Foriel-Destezet
                                                                                                                      Hamish and Sophie Forsyth
                                                              Opera House strategy and to ensure that                 Kenneth and Susan Green
                                                              the Royal Opera House is on the approved                Lady Hamlyn
                                                              strategic course (including artistic strategy)          Jane Hamlyn
                                                              and that it is properly and effectively                 Dr Catherine Høgel
                                                              managed. The Trustees are also responsible              Charles Holloway
                                                                                                                      Aud Jebsen
                                                              for the appointment of the Chief Executive,             Frances Kirsh
                                                              as well as the most senior management                   Doug and Ceri King
                                                              positions. The Chief Executive, with the                Alfiya and Timur Kuanyshev
                                                              assistance of the Executive Management                  Lord and Lady Laidlaw
                                                              Team, manages the day-to-day operation of               Rena and Sandro Lavery
                                                                                                                      Margarita Louis-Dreyfus and Phillipp Hildebrand
                                                              the Royal Opera House.
                                                                                                                      The Marguiles Family
                                                              We would also to thank the following for                Bertrand and Elisabeth Meunier
                                                              support, advice and encouragement throughout            Marit Mohn
                                                              the year:                                               OANDA Europe Limited – David Hodge
                                                              Ambassadors                                             Mrs Susan A Olde obe
                                                              The Countess of Chichester                              Stefan Sten Olsson
                                                              Dame Gail Ronson dbe                                    Jette and Alan Parker
                                                                                                                      Natalie Parker
                                                              The Board of the Royal Opera House                      Mrs Clarissa Pierburg
                                                              Endowment Fund                                          Melinda and Donald Quintin
                                                              Dame Vivien Duffield Chair, Tim Bunting, Hamish         Julia and Hans Rausing
                                                              Forsyth, Sir Simon Robertson, Sir Simon Robey,          Yvonne and Bjarne Rieber
                                                              Baroness Shackleton of Belgravia, Peter Troughton cbe   Sir Simon and Lady Robertson
                                                                                                                      Rolex – Arnaud Boetsch
                                                              Board of Honorary Directors                             The Gerald and Gail Ronson Family Foundation
                                                              Ian Taylor Chair (retired 10th December 2019)           Ruinart – Mr Bertrand Steip
                                                              Lady Heywood Chair (appointed 10th December             Dame Theresa Sackler
                                                              2019, retired 1st September 2020)                       Mrs Lily Safra
                                                              David Ross (appointed 1st September 2020)               Lord and Lady Sainsbury of Preston Candover
                                                              The Countess of Chichester Honorary Vice Chair          Kim Samuel
                                                              Dame Gail Ronson cbe Honorary Vice Chair                John Studzinski cbe
                                                              Gregory and Regina Annenberg Weingarten                 Tina Taylor
                                                              Lady Ashcroft                                           Lindsay and Sarah Tomlinson
                                                              Mikhail Bakhtiarov
                                                              Celia Blakey                                            Van Cleef & Arpels – Geoffroy Medinger
                                                              BP International – Peter Mather                         Dr and Mrs Michael West
                                                              Tim and Sarah Bunting                                   Danny and Lillian Wyler
Meet the Young Artists Lunchtime Recital                      Susan and John Burns                                    Anonymous (4)
Jacquelyn Stucker
                                                                                                                                                                   34
TRUSTEES ’   AN NUA L   RE P O RT

     INTRODUCTION                 STRATEGIC REPORT   FINANCIAL SUMMARY   GOVERNANCE   ACKNOWLEDGEMENTS

                                               ACKNOWLEDGEMENTS

Carmen                                                                                           35
TRUSTEES ’      AN NUA L   RE P O RT

       INTRODUCTION                      STRATEGIC REPORT                         FINANCIAL SUMMARY                       GOVERNANCE                     ACKNOWLEDGEMENTS

The Marriage of Figaro

 Royal Opera House gratefully acknowledges the generosity of all those who have provided support this period, including:

 INDIVIDUALS                                Cynthia Brown and Andy Tomkins                 Dr Genevieve Davies                          Sherry and Michael Guthrie
                                            Lady Rosemary Buchanan                         Terry and Jean de Gunzburg                   Angela Hamilton
 Spindrift Al Swaidi                        Anthony and Elizabeth Bunker                   Misook Doolittle                             Linda and Philip Harley
 Jorge Alcover                              The Bunting Family                             Sir Lloyd and Lady Dorfman                   Sir Michael and Lady Heller
 Lady Alexander of Weedon                   John and Susan Burns                           Peter Dutton                                 Katrin and Christoph Henkel
 Ian and Helen Andrews                      Sue Butcher                                    Mr and Mrs Jeffrey Eldredge                  Malcolm Herring
 Lady Ashcroft                              Mrs Carolyn Calcutt                            Peter and Fiona Espenhahn                    Marina Hobson obe and The Hobson Charity
 Mr and Mrs Edward Atkin cbe                David Campain                                  Ailsa and Jonathan Feroze                    Simon and Tracey Holden
 Ben Babcock and Debbie De Girolamo         Sir Roger and Lady Carr                        Matthew and Sally Ferrey                     Charles Holloway
 Richard and Delia Baker                    Ann Casement                                   Graham S Fletcher                            Martin and Jane Houston
 Mikhail Bakhtiarov                         The Earl and Countess of Chichester            Louise Fluker                                Alan Howard and Caroline Byron
 David Ballance and Amanda Evans            Sonia Churchill                                Mrs Aline Foriel-Destezet                    Sarah Ingham
 Mercedes T. Bass                           Jasper Conran obe                              Hamish and Sophie Forsyth                    Frederick Iseman
 Mr and Mrs Baha Bassatne                   Ricki Gail and Robert Conway                   Francesca Fremantle                          Lady Joan Jarvis cbe
 Geoff and Judith Batchelar                 Kirsty Cooper                                  Virginia Gabbertas                           Aud Jebsen
 Michael Blank and Jakob Schroeder          Miss Ann Copsey                                Gonzalo and Maria Garcia                     Mr and Mrs Christopher W.T. Johnston
 Mr & Mrs Michel Bolloré                    Deborah Cowles                                 Beth and Gary Glynn                          Mrs Philip Kan
 Ingemo and Karl Otto Bonnier               Hadyn and Joanna Cunningham                    Mary Ellen Johnson and Richard Karl Goeltz   Anna and Moshe Kantor
 Sally and Simon Borrows                    Peggy Czyzak Dannenbaum                        Joan Granlund                                David and Clare Kershaw
 Lorna and Christopher Bown                 Christian and Béatrice Schlumberger            Nigel Grimshaw                               Dame Zarine Kharas dbe
                                                                                                                                                                           36
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