AMPLIFY YOUR FUNDRAISING WITH EBAY FOR CHARITY - FEDERICA RABIOLO, HEAD OF EMEA GLOBAL IMPACT, EBAY RIA BROAD, HEAD OF CAUSE PROGRAMMES, PAYPAL ...
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Amplify your Fundraising with eBay for Charity Federica Rabiolo, Head of EMEA Global Impact, eBay Ria Broad, Head of Cause Programmes, PayPal Giving Fund UK Kristen Filice, Head of UK B2C Seller Marketing, eBay 2018 Charity Retail Conference
Thanks to our engaged community of 171 million users, we have helped thousands of UK charities, of all sizes and for all causes, raise over £110m through eBay for Charity. Every month 24M people visit eBay UK!
4 Ways to Fundraise on eBay Strategic Community Give at Partnerships & Direct Sales High Profile Sales Checkout Campaigns POW ERED BY PAYPAL GIVING FUND
Direct Sales • List new or donated stock on eBay for eBay What are the benefits? buyers to purchase • Reach your supporters even • List fixed price or at auction when they are shopping online • Get your charity in front of • High value items get more exposure and eBay’s 171M users and gain higher price than they do in your high street visibility with new supporters shops • eBay waives 100% of fees for • Items with the blue and yellow charity ribbons charity sellers are more likely to sell and usually sell for a • PayPal offers reduced fees higher price (1.4%/transaction + 20p) • In 2017 enrolled charities raised £20M via direct selling
Tips for Success: Our Direct Selling Guides Setting up How to list your eBay What to list (Titles, categories, (and what not to) descriptions & operation photos) Marketing Holding Boosting and special favourites promotion auctions
Community Sales • eBay sellers can donate from 10-100% of their sale to your charity • They receive fee discount based on % of donation. • Feature is built into eBay app – EASY to list and give back! • Many charities do not proactively leverage this – tell your supporters! • Think about building community selling events or campaigns into your fundraising plans. • For items supporters don’t want to donate, they can make extra cash and support your charity.
Give at Checkout • You can apply to be featured for a week in eBay’s checkout flow • Raise £2,000-6,000 in one week • Encourage your supporters to favorite your charity via charity.ebay.co.uk Charities PPGF collects eBay buyer gives at receive monthly donations with checkout payouts in their Gift Aid PayPal account
*NEW: Strategic Charity Partnerships • New approach to supporting charities that raises funds and awareness C harity eB ay • Campaign agreed upon during calendar •Bring unique, one-of- •Invest in marketing, moment relevant to your organization & to a-kind, exclusive advertising, social items to be and PR support consumers (i.e. World Hunger Day) auctioned off on our •Create dedicated platform landing page •(meet & greet, VIP •Cover costs of experience, auction management backstage tickets, services signed memorabilia, etc.)
makes charitable giving part of everyday commerce. We partner with leading internet businesses to develop and grow new sources of funds for the charitable sector. © 2018 PayPal Giving Fund. All rights reserved. Confidential and proprietary. 11
PayPal Giving Fund: raising new funds for charity In partnership with PayPal and other leading internet businesses • New fundraising opportunities for UK charities • Integrated with PP’s payments & vetting platform • PayPal capabilities used end-to-end PPGF receives the funds and claims Gift Aid • ~5,000 UK charities enrolled • £8m granted per year to • We share donor details UK charities (with consent) • Funded by PP and our • No payout fees partners: no fees to charities for PPGF Customers support their services PPGF regrants the funds favourite charities on to PP-vetted charities their favourite sites © 2018 PayPal Giving Fund. All rights reserved. Confidential and proprietary.
Customer giving programs for 5 internet businesses A growing range of branded customer giving programmes, along with individual campaigns and initiatives. eBay customers can donate to their favourite charity as they buy or sell on the site, or purchase items from charities. Digital creations sold and distributed online at customer- determined price, including a proportion to a charity chosen by Humble Bundle or the customer. Fundraisers create campaigns to support their favorite charities, with donations collected by PPGF. (New in 2018) StubHub previously donated its fees from the resale of tickets to charitable events on the US and UK sites, and may enable consumer giving in the future. © 2018 PayPal Giving Fund. All rights reserved. Confidential and proprietary. 13
Businesses use our directory to enable donations © 2018 PayPal Giving Fund. All rights reserved. Confidential and proprietary.
How charities enrol 2 1 3 Confirm your Open a PayPal Enrol with PayPal charity status with Business account PayPal Giving Fund Free to open Charities vetted by PayPal Free to enrol and receive PayPal’s charity rate © 2018 PayPal Giving Fund. All rights reserved. Confidential and proprietary. 15
The PPGF dashboard • Access the PayPal Giving Fund dashboard to retrieve information about donors and payments, and keep your profile up to date • Visit www.paypalgivingfund.org.uk and log in with your PayPal credentials © 2018 PayPal Giving Fund. All rights reserved. Confidential and proprietary. 16
Next steps… • Visit www.paypalgivingfund.org.uk to learn more and enrol • Promote giving programmes to your supporters • Contact us at info@paypalgivingfund.org.uk with any questions 1 © 2018 PayPal Giving Fund. All rights reserved. Confidential and proprietary. 7
Maximise your sales with eBay marketing tools Kristen Filice Head of UK B2C Seller Marketing
Get started with the eBay Seller Centre Yo u r o s h o p n e -s to p - s e llin fo r e B a y g
eBay Shops
Shop subscriptions on eBay Choose from 3 levels of eBay Shop subscriptions based on: Your sales How you plan to volum e grow your business Your eBay Shop is a central shopping destination where buyers can learn about you and your business, and browse your items through a customisable shopfront. Benefits include: Inclusive fixed Monthly credit for Monthly Tools to capture Access to eBay marketing tools, price and listing upgrades voucher for your brand with including Promotions Manager, auction-style and Promote your eBay branded a unique Promote Your Listings, and listings listings packaging shopfront customisable email campaigns.
Which eBay Shop is right for you? No Shop Basic Shop Pay as you sell. Get your business started with reduced fees and tools to help you grow. Featured Shop Anchor Shop Take it to the next level Expand your enterprise with more inclusive with confidence, with listings, eBay unlimited inclusive packaging supplies, fixed-price listings, free international and increased benefits listings, and more. across the board.
Personalising your Shop C ap tu y o u r re Setting a billboard image b ra n d Choosing your Shop logo Writing a Shop description Designing your Shop theme Customising your left navigation bar Setting your customised categories Uploading an HTML5 web page
Promoting your Shop Choose the Design and Start getting best Shop custom ise a buyers through subscription catchy shopfront the door for you Let buy You’ll be able to: know w ers Create a listing frame Spread the word with email marketing you are ho Register your domain name Set up promotions with Promotions Manager Promote your Listings to gain extra visibility
Why use marketing on eBay?
What do buyers want? 83 42 prefer % want free % 50 use their % promotions or discounted mobile postage devices
Stand out SPONSORED with marketing
Stand out with marketing
Promotions Manager & Promote Your Listings
What is Promotions Manager? Promotions Manager helps you create custom offers, showcasing more of your merchandise to buyers, while tempting them with a compelling reason to buy Increase order size and value Stand-out from the competition Cross-sell and merchandise Benefit from increased visibility Save on postage
What is Promotions Manager?
Types of promotions 1 2 Order size offer Codeless Coupon Promote your entire eBay Engaging previous or shop, a category of items, future customers with or a selected set of items. coupons. 3 4 Accessory discount Sale event Inspiring the purchase Best for merchandising of specific items that are all discounted items often bought together. together.
Good offer Bad offer BUY 5, GET 1 FREE £10 off when you spend Eligible item s: Crystal wine glasses £30 Eligible item s: Dresses @ £15.99+ 10% OFF WHEN YOU SPEND £20 Eligible item s: BUY 2, GET 1 AT 50% OFF M obile phone cases @ £1.99 Eligible item s: Laptops and tablets
Which promos work best? Home & Electronic & Parts & Fashion Garden DIY Technology Collectibles Accessories Shop the That Spring Create a Can’t make Supercharg look! G ro u p th e rig h t won’t buzz with a collection e baskets ite m s to g e th e r a n d M e rc h a n d is e a ro u n d T h e n c re a te a s a le e v e n t T ry m in im u m s p e n d o ffe r m in im u m clean p ro je c ts lik itself e ‘s p rin g markdowns to m e rc h a n d is e y o u r with S ta rt a cjust o lle c tio one n w ith o ffe rs to h e lp c a r e n th u s ia s ts g e t re a d y q u a n tity to q u a lify fo r a d is c o u n t o r g a rd e n in g ’ o r ‘R e m o d e l y o u r m a rk e d d o w n ite m s . collectible B O G O o ffe rs o o f-a -k in d ite m s . n one- fo r th e ir n e x t fre e p o s ta g e k itc h e n .’ a d v e n tu re !
Improve Increase visibility velocity listings that don’t get best sellers, hot inventory, enough visibility in search or seasonal items When is the right time to promote items? Sell excess Move higher inventory priced items clear out surplus stock or that otherwise don’t discontinued items move easily
What is Promote Your Listings? Promo boosts te Your Lis by 30%item visibi tings * lity Low risk buyers and helps Pay only when your listings see your item sells right m at the just oment Quick set-up Launch a campaign in three easy steps Real-time reporting: Monitor your data and adjust any time
How to create a Promote Your Listings campaign Step 1 Select individual listings to promote or upload them in bulk Step 2 Use trending rates to guide your ad rate selection Step 3 Set dates or, always on. Review and launch!
Seller reactions to Promote Your Listings “There is no risk for me, I only pay when I sell!” “I have more control on my eBay visibility” “There’s a lot of data, I can track everything” “Very simple and easy to use” “I can boost the sales of my popular items”
The power of two in action When you really need to move inventory, consider combining the two tools: 1 Use Promotions Manager to create a compelling, curated promotion that piques interest by merchandising more of what your buyers are looking for. 2 Create a Promote Your Listings campaign to maximise visibility and sales by driving traffic to your promotion.
Who’s eligible? Promotion Manager Promote Your Listings Fixed-price listings Fixed-price single or multi-quantity listings in eligible categories* Listings offering an electronic payment method Available to eBay Shop subscribers and US or global Available to eBay Shop eBay Top-rated sellers subscribers Listings on eligible sites (US, UK, DE, and AU) Listings on eligible sites (US, UK, DE, AU, FR, IT, and ES)
Starting point: Seller Hub Promotions Manager Promote Your Listings
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