Agria Dog - Valid from 1 April 2021

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Agria Dog - Valid from 1 April 2021
Agria Dog

Valid from 1 April 2021
Terms Dog
Contents

    Welcome to Agria Pet Insurance                3
                                                           DOGS IN THE TERMS
A   Agria Dog Breed Insurance                     3                To describe the different sections of the terms and condi-
B   Agria Veterinary Care                         7                tions, there are dogs in different colours to assist you.

                                                                   Green dog
C   Agria Mini Veterinary Care                   10
                                                           A       Shows what the insurance covers.
D   Agria Medicine, supplementary insurance       12               Yellow dog

E   Agria Rehabilitation, supplementary insurance 12
                                                           A       Shows what due diligence requirements of care and spe-
                                                                   cific terms there are. If the due diligence requirements of
F   Agria Security, supplementary insurance      13                care are not complied with, compensation may be fully or
                                                                   partially reduced.
G   Agria Life                                   14
                                                                   Red dog
H   Agria Mini Life                               17       A       Shows what the insurance does not cover.

I   Agria Utility, supplementary insurance       19
J   Agria Breeding Veterinary Care,
    supplementary insurance                      20
K   Agria Breeding Life, supplementary insurance 21          Note!
                                                             This is a translation of the Swedish insurance terms and
L   Agria Puppy Litter Insurance,
                                                             General terms and Conditions for Agria's dog insurance
    supplementary insurance                      23
                                                             policies. If there has been an error in the translation or if
M   Agria Hidden Defects                         23          the terms contradict each other, it is always the original
                                                             Swedish version that applies.
N   Agria Puppy Insurance                        25
O   Agria Accident Veterinary Care               25
P   Agria Accident Life                          27
Q   Agria Pack                                   28
R   Agria Pack Gold                              31
S   General Terms and Conditions for Agria's dog
    insurance policies                           34

                                                       2
Welcome to Agria Pet Insurance                                         to ensure that they can submit all the information about
                                                                       the pets illness and treatment history, as well as any other
Insurance terms                                                        ­circumstances regarding the claim incident. Agria is always
This booklet sets out the insurance terms and General Terms             entitled to decide whether direct settlement can be made in
and Conditions for Agria’s dog insurance policies which are             the individual case.
valid from 1 April 2021. Unless otherwise agreed, your terms
consist of three parts: the insurance policy document, the             If there is a direct settlement, Agria pays the compensation
terms for the policy you have taken out and the General Terms          ­directly to the clinic. You therefore only need to pay the clinic
and Conditions for Agria’s dog insurance policies. In addition,         for the costs that are not covered by the insurance. You can
the Swedish Insurance Contract Law (försäkringsavtalslagen,             read more about direct settlement in section S.4.2 in the
FAL) and the relevant parts of other legislation apply.                 ­General Terms and Conditions.

Certain parts of the insurance terms may change over time.
We will inform you of any such changes that may occur before
a new period of insurance in the form of a terms supplement.           A Agria Dog Breed Insurance
A terms supplement that is dated later than these terms or
the General Terms and Conditions replaces the correspond-              A.1    The insurance applies to
ing points in the terms. If a term in the General Terms and            A The insurance is stated with the name of your dog’s breed
Conditions and an insurance term contradict each other, the            in the insurance policy document. The insurance with supple-
insurance term will always apply.                                      mentary insurance covers the policyholder or other person
                                                                       caring for the dog, for example, a co-owner.
Check your insurance
As soon as you receive your insurance policy document, it              A.2    When the insurance applies
is important that you check that the details are correct and           A The insurance is valid for insurance cases that occur
match the insurance you applied for. If any of the details are         ­during the insurance term.
incorrect, you must contact Agria as soon as possible and
inform about the error. If you fail to do this, compensation may       A.3    Where the insurance is valid
be reduced or refused completely. You can read more about              A The insurance is valid in Sweden. It is valid for a maximum
reductions in section S.6 in the General Terms and Conditions.         period of one year in other EU countries, the United Kingdom,
                                                                       Norway or Switzerland, starting from the day of departure
In the event of a claim                                                from Sweden.
As soon as you are affected by a claim incident, it is important
that you take part of the insurance terms and what conditions          A.4    Insured animal
and requirements that must be met for the claim incident to be         A The insurance covers the dog or dogs that are specified in
covered by the insurance.                                              the insurance policy document.

Pre-approval                                                           A.5    Maximum benefit
If you are unsure whether a treatment or any other claim inci-         A The maximum benefit is SEK 30,000, SEK 60,000 or SEK
dent is covered by the insurance, you can get the treating vet         120,000. The amount that you have chosen is set out in your
to request pre-approval from Agria. You can read more about            insurance policy document and is the highest compensation
the pre-approval procedure in section S.4.1 of the General             that you can receive from the insurance each insurance year.
Terms and Conditions.
                                                                       If you have selected SEK 30,000 or SEK 60,000 as the m ­ aximum
Direct settlement                                                      benefit for veterinary care, you can at any time during the
If the clinic has a direct settlement contract with Agria, you         insurance year buy an additional amount of SEK 60,000, that
can ask the animal clinic to report the claim incident to Agria        covers illnesses and accidents which subsequently occur and
on your behalf. You must cooperate with the animal clinic              are covered by the insurance. The additional amount can first

                                                                   3
Agria Dog

be used when the original amount of SEK 30,000 or SEK 60,000             A.6.2 Special conditions
has fully been used. This additional amount is discontinued
                                                                         SPECIAL CONDITIONS
automatically at the end of the insurance year.
                                                                         Obstetric complications and caesarean section
The maximum benefit for prescription medicines and reha-                 Teeth
bilitation is SEK 6,000 or SEK 10,000 each. The amounts for
                                                                         MRI-, CT-examinations and scintigraphy
your dog is stated in the insurance policy document and is the
highest compensation that you can receive from the insurance             Neutering
each insurance year. The amounts are not included in the total           Joint diseases
maximum benefit for veterinary care.                                     Other degenerative spinal and joint diseases

                                                                         Plastic surgery
The maximum benefit for the supplementary insurance Agria
Breeding Veterinary Care. Sections J.5 a and b is included in            Hidden defects
the total amount for veterinary care and is the highest com-
pensation that you can receive from the veterinary care and              a) Obstetric complications and caesarean section
breeding insurance policies combined.                                    A The insurance covers obstetric complications and one
                                                                         caesarean section for a female dog from 20 months to 10 years
A.6    Insurance cover                                                   of age. A female dog aged over 7 years must have had at least
A.6.1 Veterinary Care                                                    one litter of puppies between the ages of 20 months and
A The insurance covers the costs that you have incurred                  7 years, in addition to this there is a requirement of the female
during the insurance term when a vet examines and treats the             undergoing a veterinary exam 30 days prior to mating. The
insured dog with clinical symptoms of an illness or accident,            certificate of the veterinary examination must show that the fe-
which occurs during this period and is covered by the insur-             male is in a suitable condition to have a litter of puppies without
ance. The examination and treatment of the accident or illness           risking her health. For caesarean section, it is also a prerequi-
must be medically justified, according to Swedish veterinary             site that the female has not previously had a caesarean section
medical expertise, follow guidelines and norms issued by the             and that the female is provenly unable to give birth herself or
Swedish Veterinary Association and comply with science and               can not give birth herself after receiving medical treatment.
proven experience.
                                                                          For Boston Terriers, English and French Bulldogs and
The term accident refers to a traumatic injury that is caused            ­Chihuahuas, a caesarean section will be covered if the female
by a sudden external event. If the vet confirms that the dog              previously has given birth to one or more litters and all the
has swallowed a foreign object or the dog suffers from acute              litters have been born without caesarean section.
poisoning, this is also considered to be an accident.
                                                                         b) Teeth
An accident does not include heat stroke or a tick bite and              A The insurance covers the correction of malocclusion for
consequences thereof. An accident does not include ­conditions           medical purposes, fractures of deciduous teeth (puppy teeth),
which, even if they are found after an accident, are the result of       extraction of remaining deciduous teeth (puppy teeth) and
an illness, according to veterinary medical assessment.                  dental cysts under the condition that the dog has been covered
                                                                         by an insurance for veterinary care since before the age of
                                                                         4 months, and has continued to be insured without interruption.

                                                                         In the case of correcting a malocclusion, the puppy must have
                                                                         been examined by a vet between the ages of 7 weeks and
                                                                         4 months without any comment on its bite.

                                                                     4
Tartar, periodontitis (tooth loss) or complications arising from        f) Other degenerative spinal, knee and joint diseases
poor oral or dental status, dental prosthetics, crowns and              A For other degenerative spinal, knee and joint diseases,
braces are not covered.                                                 such as herniated disc, it is covered under the condition that
                                                                        the dog has been covered by an insurance for veterinary care
c) MRI-, CT-examinations (magnetic resonance imaging and                since before the age of 4 months, and has continued to be
computerized tomography) and scintigraphy                               insured without interruption.
A Compensation is provided for examinations that are pre-
approved by Agria. Read more about the pre-approval proce-              If the dog has not been insured before the age of 4 months,
dure in section S.4.1 of the General Terms and Conditions.              there is a waiting period for the insurance of 12 months from
                                                                        the date the insurance is taken out. This means that the degen-
d) Neutering                                                            erative spinal, knee or joint disease must not have started during
                                                                        the first 12 months of insurance.
A The neutering of a female dog is only covered if it is part of
the treatment for diabetes mellitus or an abnormal physical
growth (acromegaly), a traumatic injury to the uterus, uterine          If the requirements stated in the paragraph above are not
diseases with clear clinical symptoms, delivery injuries, vaginal       fulfilled, the maximum benefit you can receive is SEK 3,000 up
prolapse or tumors in the vagina, uterus or ovaries.                    until the point of a confirmed diagnosis, establishing that the
                                                                        dog has any other degenerative spinal, knee or joint disease.
The neutering of a male dog is only covered if it is part of the
treatment for prostate disorders with typical clinical symp-            g) Plastic surgery
toms, a rectal hernia (perineal hernia), benign anal tumors             A The dog must have been covered by an insurance for
(perianal adenoma), testicular inflammation, testicular torsion,        veterinary care since before the age of 4 months, and has
tumors of the testicles, penis prolapse or when performing              continued to be insured without interruption. Plastic surgery
a fistula in the urethra (urethral fistula) in males with urinary       refers to a surgical correction of the skin, mucous membranes
stones or a disorder of or damage to the scrotum where the              or other body part.
scrotum must be surgically removed.
                                                                         The insurance does not cover certain plastic surgery
e) Joint diseases                                                       ­procedures for Boston Terriers, English and French Bulldogs
A Treatment for hip disease, elbow disease, patellar luxation,           and Pugs. Read more in section A.10.3 about breed-specific
osteochondrosis and short ulna or Perthes disease is covered             restrictions.
under the condition that the dog has been covered by an insur-
ance for veterinary care since before the age of 4 months, and          h) Hidden defects
has continued to be insured without interruption. In the case of        A The insurance covers hidden defects, under the condition
hip dysplasia (HD), the X-ray images of the registered pedigree          that the dog has been covered by an insurance for veterinary
dog must be scanned and registered with the Swedish Kennel               care since before the age of 4 months, and has continued
Club (SKK).                                                              to be insured without interruption. The dog must have been
                                                                        ­examined without any comment by a vet in a Nordic country
If the requirements stated in the paragraph above are not                between the ages of 7 weeks and 4 months. The certificate
fulfilled the maximum benefit you can receive is SEK 3,000 up            must not be issued more than 7 days prior to or 7 days after
until the point of a confirmed diagnosis, establishing that the          delivery.
dog has one of the mentioned joint diseases.
                                                                        If the requirements stated in the paragraph above are not
If the elbow or hip has previously been declared healthy after          fulfilled, the insurance is subject to a waiting period of 12
an X-ray examination and the result is registered with the SKK          months from the date the insurance was taken out with Agria.
or another Nordic kennel club affiliated to the FCI, you will be        This means that the dog must not have shown symptoms of the
compensated if problems occur in the previously healthy joint.          hidden defect during the first 12 months of insurance.

                                                                    5
Agria Dog

By hidden defect we mean a disease or defect which has started            veterinary medical assessment concludes that it must be
to develop before the examination and delivery but has not                euthanised and the illness or injury is covered by the insurance
given any symptoms or otherwise been known.                               in section A.6.

A hidden defect is not a disease or defect that is noted or               A.10 Limitations
should have been seen on the veterinary examination according             A.10.1 Waiting period
to established norms within veterinary medical assessment.                A The insurance has a waiting period of 20 days unless the
                                                                          terms state otherwise, see section A.6.2 f and h. Waiting period
The insurance is not valid if the veterinary examination is per-          means that the insurance will not cover illnesses that started
formed without any comment after the dog has fallen ill or has            to develop during the waiting period from the time the insur-
been treated for the hidden defect. It does not cover hidden              ance came into force. For more information, see the General
defects that are discovered or have shown symptoms before                 Terms and Conditions section S.1.4 and S.1.5.
the insurance came into force.
                                                                          A.10.2 General restrictions
A.7    Medicines                                                          A The insurance does not cover costs for:
A The insurance covers the costs you have incurred for                    • preventive treatment, treatment using autologous
prescription medicines, medicines for desensitization (allergen-            conditioned serum/plasma (ACS), acupuncture, chiropractic
specific immunotherapy), inhalers and insulin syringes as part               manipulation, shockwave therapy, laser treatment or other
of treatment for illness or injury covered by the insurance in               types of alternative medicine.
section A.6                                                               • umbilical hernia, cryptorchidism or kinked tail.
                                                                          • behavioral disorders, temperament issues or other bad habits.
A.8    Rehabilitation                                                     • providing certificates, administrative or advisory costs.
A The insurance covers rehabilitation ordered by the                      • out-of-hour charges or similar costs, if they have not been
veterinarian in charge of the medical treatment. The forms of                medically justified.
rehabilitation that are covered are exclusively swimming, mas-            • medication issued by a vet that is not prescribed, prescription
sage, stretching and treadmill. For rehabilitation to be covered             diet, shampoo or other products ordered or sold by a vet.
it needs to be an established illness or accident concerning the          • vet’s travel, transport of the dog or other trips.
joints, nerves, muscles or tendons, or due to a fractured limb or         • taking samples for and analysing antibodies to indicate an
a herniated disc. The illness or injury treated must be covered              infectious agent.
by the insurance in section A.6.                                           • taking samples and analysis using PCR techniques to deter-
                                                                             mine Borrelia in blood samples.
Compensation is given for a maximum of 4 month continuous                 • haemodialysis.
rehabilitation per reimbursable injury. Rehabilitation must be            • gold implants.
started within 2 months of being prescribed by the treating vet.          • external bodily prosthetics, apart from orthoptics.
                                                                          • parvo (parvovirus), distemper or infectious hepatocellular
Rehabilitation carried out at a rehabilitation facility that is not         carcinoma (HCC) if the dog is not sufficiently vaccinated as
connected to the pet clinic must be referred to a specified reha-           recommended in FASS Djurläkemedel.
bilitation facility/therapist and the referable document to that          • complications resulting from illness, injury or treatment that
facility/therapist must be included with the claim's notification.           would otherwise not be covered, except for complications
                                                                             with neutering or vaccination.
You can only be compensated for rehabilitating a chronic joint,
spinal, nerve, muscle and tendon disease once during the dog's            A.10.3 Breed-specific restrictions
life. It is the veterinary medical assessment that determines             AFor Shar Pei, the costs for examination or treatment due to
when the dog's injury is considered to be chronic.                        eyes, ears or skin conditions are not covered.

A.9    Euthanasia and cremation                                           For Boston Terriers, English and French Bulldogs and Pugs,
A Compensation is provided of up to SEK 1,000 for your                    costs for examination, treatment or surgery of the trachea, soft
expenses for the euthanasia and cremation of your dog if a

                                                                      6
­ alate, nasal cavities, nostrils or constrictions in the pharynx
p                                                                                 B.5     Maximum benefit
are not covered.                                                                  A The maximum benefit is SEK 30,000, SEK 60,000 or SEK
                                                                                  120,000. The amount that you have chosen is set out in your
A.11 Excess                                                                       insurance policy document and is the highest compensation
A The insurance and its supplementary insurance policies                          that you can receive from the insurance each insurance year.
have a fixed and a variable excess amount. We deduct one
fixed excess amount per excess period. The variable excess is                     The maximum benefit for the supplementary insurance policies
deducted from the costs that exceed the fixed excess. The fixed                   Agria Breeding Veterinary Care, see section J.5.a and b, is
and variable excesses that you have selected are stated in your                   included in the total amount for veterinary care and is the high-
insurance policy document. An excess period is 135 days. We                       est amount that you can be compensated for by the veterinary
calculate the excess period from the date of the earliest costs                   care and breeding insurance policies combined.
incurred for which you have requested compensation.
                                                                                  B.6     Insurance cover
                                    Example of cost allocation                    B.6.1 Veterinary Care
                                    Product: Agria Dog Breed Insurance            A The insurance covers the costs that you have incurred
                                    Fixed excess: 2 350 kr
                                    Variable excess: 15 %
                                                                                  during the insurance term when a vet examines and treats the
                                                                                  insured dog with clinical symptoms of an illness or accident,
                                    Veterinary bill              15 000 kr
                                    - Fixed excess               - 2 350 kr
                                                                                  which occurs during this period and is covered by the insurance.
                                                                 12 650 kr        The examination and treatment of the accident or illness must
      Agria covers                  - Variable excess 15%        - 1 898 kr       be medically justified, according to Swedish veterinary medical
      You pay                       Agria covers                  10 752 kr
                                                                                  expertise, follow guidelines and norms issued by Swedish
                                                                                  Veterinary Association and comply with science and proven
                                                                                  experience.

                                                                                  The term accident refers to a traumatic injury that is caused
B Agria Veterinary Care                                                           by a sudden external event. If the vet confirms that the dog
                                                                                  has swallowed a foreign object or the dog suffers from acute
B.1     The insurance applies to                                                  poisoning, this is also considered to be an accident.
A The insurance with supplementary insurance covers the
policyholder or other person caring for the dog, for example, a                   An accident does not include heat stroke or a tick bite and
co-owner.                                                                         consequences thereof. An accident does not include ­conditions
                                                                                  which, even if they are found after an accident, are the result of
B.2     When the insurance applies                                                an illness, according to veterinary medical assessment.
A The insurance is valid for insurance cases that occur during
the insurance term.                                                               B.6.2 Special conditions

                                                                                  SPECIAL CONDITIONS
B.3     Where the insurance is valid
A The insurance is valid in Sweden. It is valid for a maximum                     Obstetric complications and caesarean section
period of one year in other EU countries, the United Kingdom,                     Teeth
Norway or Switzerland, starting from the day of departure from
                                                                                  MRI-, CT-examinations and scintigraphy
Sweden.
                                                                                  Neutering
B.4     Insured animal                                                            Joint diseases
A The insurance covers the dog or dogs that are specified in                      Other degenerative spinal and joint diseases
the insurance policy document.
                                                                                  Plastic surgery

                                                                                  Hidden defects

                                                                              7
Agria Dog

a) Obstetric complications and caesarean section                          with clear clinical symptoms, birth injuries, vaginal prolapse or
A The insurance covers obstetric complications and                        tumor in the vagina, uterus or ovaries.
c­ aesarean section for a female dog from 20 months to 10 years
 of age. A female dog aged over 7 years must have had at least            The neutering of a male dog is only covered if it is part of the
 one litter of puppies between the ages of 20 months and                  treatment for prostate disorders with typical clinical symp-
 7 years, in addition to this there is a requirement of the female        toms, a rectal hernia (perineal hernia), benign anal tumors
 undergoing a veterinary exam within 30 days prior to mating.             (perianal adenoma), testicular inflammation, testicular torsion,
 The certificate of the veterinary examination must show that             tumors of the testicles, penis prolapse or when performing
 the ­female is in a suitable condition to have a litter of puppies       a fistula in the urethra (urethral fistula) in males with urinary
 without risking her health. For caesarean section, it is also a          stones or a disorder of or damage to the scrotum where the
 prerequisite that the female has not previously had a caesarean          scrotum must be surgically removed.
 section and that the female is provenly unable to give birth
 herself or can not give birth herself after receiving medical            e) Joint diseases
 treatment.                                                               A Treatment for hip disease, elbow disease, patellar luxation,
                                                                          osteochondrosis and short ulna or Perthes disease is covered
 For Boston Terriers, English and French Bulldogs and                     under the condition that the dog has been covered by an insur-
­ hihuahuas, a caesarean section will be covered if the female
C                                                                         ance for veterinary care since before the age of 4 months, and
­previously has given birth to one or more litters and all the            has continued to be insured without interruption. In the case of
 litters have been born without caesarean section.                        hip dysplasia (HD), the X-ray images of the registered pedigree
                                                                          dog must be scanned and registered with the Swedish Kennel
b) Teeth                                                                  Club (SKK).
A The insurance covers the correction of malocclusion for
medical purposes, fractures of deciduous teeth (puppy teeth),             If the requirements stated in the paragraph above are not
extraction of remaining deciduous teeth (puppy teeth) and                 fulfilled the maximum benefit you can receive is SEK 3,000 up
dental cysts under the condition that the dog has been covered            until the point of a confirmed diagnosis, establishing that the
by an insurance for veterinary care since before the age of 4             dog has one of the mentioned joint diseases.
months, and has continued to be insured without interruption.
                                                                          If the elbow or hip has previously been declared healthy after
In the case of correcting a malocclusion, the puppy must have             an X-ray examination and the result is registered with the SKK
been examined by a vet between the ages of 7 weeks and 4                  or another Nordic kennel club affiliated to the FCI, you will be
months without any comment on its bite.                                   compensated if problems occur in the previously healthy joint.

Tartar, periodontitis (tooth loss) or complications arising from          f) Other degenerative spinal, knee and joint diseases
poor oral or dental status, dental prosthetics, crowns and                A For other degenerative spinal, knee and joint diseases,
braces are not covered.                                                   such as herniated disc, it is covered under the condition that
                                                                          the dog has been covered by an insurance for veterinary care
c) MRI-, CT-examinations (magnetic resonance imaging and                  since before the age of 4 months, and has continued to be
computerized tomography) and scintigraphy                                 insured without interruption.
A Compensation is provided for examinations that are pre-
approved by Agria. Read more about the pre-approval proce-                  If the dog has not been insured before the age of 4 months,
dure in section S.4.1 of the General Terms and Conditions.                  there is a waiting period for the insurance of 12 months from
                                                                            the date the insurance is taken out. This means that the
d) Neutering                                                              ­degenerative spinal, knee or joint disease must not have
                                                                           ­started during the first 12 months of insurance.
A The neutering of a female dog is only covered if it is part of
the treatment of diabetes mellitus or abnormal physical growth
(acromegaly), traumatic injury to the uterus, uterine diseases            If the requirements stated in the paragraph above are not
                                                                          fulfilled, the maximum benefit you can receive is SEK 3,000 up

                                                                      8
until the point of a confirmed diagnosis, establishing that the         expenses for the euthanasia and cremation of your dog if a
dog has any other degenerative spinal, knee or joint disease.           veterinary medical assessment concludes that it must be
                                                                        euthanised and the illness or injury is covered by the insurance
g) Plastic surgery                                                      in section B.6.
A The dog must have been covered by an insurance for
veterinary care since before the age of 4 months, and has               B.8    Limitations
continued to be insured without interruption. Plastic surgery           B.8.1 Waiting period
refers to a surgical correction of the skin, mucous membranes           A The insurance has a waiting period of 20 days unless the
or other body part.                                                     terms state otherwise, see section B.6.2 f and h. Waiting period
                                                                        means that the insurance will not cover illnesses that started
The insurance does not cover certain plastic surgery proce-             to develop during the waiting period after the insurance came
dures for Boston Terriers, English and French Bulldogs and              into force. For more information see the General Terms and
Pugs. Read more in section B.8.3 about breed-specific restric-          Conditions section S.1.4 and S.1.5.
tions.
                                                                        B.8.2 General restrictions
h) Hidden defects                                                       A The insurance does not cover costs for:
A The insurance covers hidden defects, under the condition              • preventive treatment, rehabilitation, treatment using autolo-
 that the dog has been covered by an insurance for veterinary             gous conditioned serum/plasma (ACS), acupuncture, chiro-
 care since before the age of 4 months, and has continued                 practic manipulation, shockwave therapy, laser treatment or
 to be insured without interruption. The dog must have been               other types of alternative medicine.
 examined without any comment by a vet from a Nordic country            • umbilical hernia, cryptorchidism or kinked tail.
­between the ages of 7 weeks and 4 months. The certificate              • behavioral disorders, temperament issues or other bad
 must not be issued more than 7 days prior to or 7 days after             habits.
 delivery.                                                              • providing certificates, administrative or advisory costs.
                                                                        • out-of-hour charges or similar costs, if they have not been
If the requirements stated in the paragraph above are not                 medically justified.
fulfilled, the insurance policy is subject to a waiting period of       • medication (prescription-based or issued by a vet), medicines
12 months from the date the policy was taken out with Agria.              for desensitization (allergen-specific immunotherapy),
This means that the dog must not have shown symptoms of the               prescription diet, shampoo or other products prescribed or
hidden defect during the first 12 months of insurance.                    sold by a vet.
                                                                        • vet’s travel, transport of the dog or other trips.
By hidden defect we mean a disease or defect which has started          • taking samples for and analysing antibodies to indicate an
to develop before the examination and delivery but has not                infectious agent.
given any symptoms or otherwise been known.                             • taking samples and analysis using PCR techniques to deter-
                                                                          mine Borrelia in blood samples.
A hidden defect is not a disease or defect that is noted or             • haemodialysis.
should have been seen on the veterinary examination according           • gold implants.
to established norms within veterinary medical assessment.              • external bodily prosthetics, apart from orthoptics.
                                                                        • parvo (parvovirus), distemper or infectious hepatocellular
The insurance is not valid if the veterinary examination is               carcinoma (HCC) if the dog is not sufficiently vaccinated as
­ erformed without any comment after the dog has fallen ill
p                                                                         recommended in FASS Djurläkemedel.
or has been treated for the hidden defect. It does not cover            • complications resulting from illness, injury or treatment that
hidden defects that are discovered or have shown symptoms                 would otherwise not be covered, except for complications
before the insurance came into force.                                     with neutering or vaccination.
                                                                        B.8.3 Breed-specific restrictions
B.7    Euthanasia and cremation                                         A For Shar Pei, the costs for examination or treatment due
A Compensation is provided of up to SEK 1,000 for your                  to eyes, ears or skin conditions are not covered.

                                                                    9
Agria Dog

For Boston Terriers, English and French Bulldogs and Pugs,                       C.5     Maximum benefit
costs for examination, treatment or surgery of the trachea, soft                 A The maximum benefit is SEK 30,000. The amount is the
palate, nasal cavities, nostrils or constrictions in the pharynx                 highest compensation you can receive from the insurance each
are not covered.                                                                 insurance year.

B.9     Excess                                                                   The maximum benefit for prescription medicines is SEK 2,000.
A The insurance and its supplementary insurance policies                         The amount is the highest compensation that you can receive
have a fixed and a variable excess amount. We deduct one                         from the insurance each insurance year. The amount is includ-
fixed excess amount per excess period. The variable excess is                    ed in the total maximum benefit for veterinary care.
deducted from the costs that exceed the fixed excess. The fixed
and variable excesses that you have selected are stated in your                  C.6     Insurance cover
insurance policy document. An excess period is 125 days. We                      C.6.1 Veterinary Care
calculate the excess period from the date of the earliest costs                  A The insurance covers the costs that you have incurred
incurred for which you have requested compensation.                              during the insurance term when a vet examines and treats the
                                                                                 insured dog with clinical symptoms of an illness or accident,
                                  Example of cost allocation                     which occurs during this period and is covered by the insur-
                                  Product: Agria Veterinary Care                 ance. The examination and treatment of the accident or illness
                                  Fixed excess: 2 350 kr
                                                                                 must be medically justified, according to Swedish veterinary
                                  Variable excess: 15 %
                                                                                 expertise, follow guidelines and norms issued by the Swedish
                                  Veterinary bill              15 000 kr
                                                                                 Veterinary Association and comply with science and proven
                                  - Fixed excess               - 2 350 kr
                                                               12 650 kr         experience.
      Agria covers                - Variable excess 15%        - 1 898 kr
      You pay                     Agria covers                  10 752 kr
                                                                                 The term accident refers to a traumatic injury that is caused
                                                                                 by a sudden external event. If the vet confirms that the dog
                                                                                 has swallowed a foreign object or the dog suffers from acute
                                                                                 poisoning, this is also considered to be an accident.

C Agria Mini Veterinary Care                                                     An accident does not include heat stroke or a tick bite and
                                                                                 consequences thereof. An accident does not include condi-
C.1     The insurance applies to                                                 tions which, even if they are found after an accident, are the re-
A The insurance covers the policyholder or other person                          sult of an illness, according to veterinary medical assessment.
caring for the dog, for example a co-owner.
                                                                                 C.6.2 Special conditions
C.2     When the insurance applies
A The insurance is valid for insurance cases that occur                          SPECIAL CONDITIONS
­during the insurance term.                                                      Obstetric complications

                                                                                 Teeth
C.3     Where the insurance is valid
                                                                                 MRI-, CT-examinations and scintigraphy
A The insurance is valid in Sweden. It is valid for a maximum
 of one year in other EU countries, the United Kingdom, ­Norway                  Neutering
 or Switzerland, starting from the day of departure from                         Joint diseases
­Sweden.                                                                         Other degenerative spinal, knee and joint diseases

                                                                                 Examination to determine a diagnosis
C.4     Insured animal
A The insurance covers the dog or dogs that are specified in
the insurance policy document.                                                   a) Obstetric complications
                                                                                 A The insurance covers obstetric complications for a female

                                                                            10
dog from 20 months up to 10 years of age. A female dog aged              If the elbow or hip has previously been declared healthy after
over 7 years must have had at least one litter of puppies                an X-ray examination and the result is registered with the SKK
between the ages of 20 months and 7 years, in addition to this           or another Nordic kennel club affiliated to the FCI, you will be
there is a requirement of the female undergoing a veterinary             compensated if problems occur in the previously healthy joint.
exam within 30 days prior to mating. The certificate of the vet-
erinary examination must show that the female is in a suitable           f) Other degenerative spinal, knee and joint diseases
condition to have a litter of puppies without risking her health.        AFor other degenerative spinal, knee and joint diseases, such
The insurance does not cover costs for caesarean section.                as herniated disc, it is covered under the condition that the
                                                                         dog has been covered by an insurance for veterinary care since
b) Teeth                                                                 before the age of 4 months, and has continued to be insured
A The insurance covers costs relating to the examination and             without interruption.
treatment of dental fractures in permanent teeth caused by an
accident. For any other dental treatment, regardless of the cause        If the dog has not been insured before the age of 4 months,
or the consequences thereof, the insurance does not cover.               there is a waiting period for the insurance of 12 months from
                                                                         the date the insurance is taken out. This means that the de-
c) MRI-, CT-examinations (magnetic resonance imaging and                 generative spinal, knee or joint disease must not have started
computerized tomography) and scintigraphy                                during the first 12 months of insurance.
A Compensation is provided up to a maximum of SEK 5,000
per insurance year for examinations that are pre-approved by             The insurance does not cover costs for treatment or opera-
Agria. Read more about the pre-approval procedure in section             tions on cruciate ligaments or meniscus.
S.4.1 of the General Terms and Conditions.
                                                                         g) Examination to determine a diagnosis
d) Neutering                                                             A Compensation is provided up to a maximum of SEK 2,000
A The neutering of a female dog is only covered if it is part of         until the point of a confirmed diagnosis, establishing that the
the treatment for diabetes mellitus or an abnormal physical              dog has an illness that occurs during the insurance period and
growth (acromegaly), a traumatic injury to the uterus, uterine           that is not covered by the insurance.
diseases with clear clinical symptoms, delivery injuries, vaginal
prolapse or tumors in the vagina, uterus or ovaries.                     C.7    Medicines
                                                                         A The insurance covers the costs you have incurred for
The neutering of a male dog is only covered if it is part of the         prescription medicines, medicines for desensitization (allergen-
treatment for prostate disorders with typical clinical symp-             specific immunotherapy), inhalers and insulin syringes as part
toms, a rectal hernia (perineal hernia), benign anal tumors              of treatment for illness or injury covered by the insurance
(perianal adenoma), testicular inflammation, testicular torsion,         section C.6.
tumors of the testicles, penis prolapse or when performing
a fistula in the urethra (urethral fistula) in males with urinary        C.8    Limitations
stones or a disorder of or damage to the scrotum where the               C.8.1 Waiting period
scrotum must be surgically removed.                                      A The insurance has a waiting period of 20 days unless the
                                                                         terms state otherwise, see section C.6.2 f. Waiting period
e) Joint diseases                                                        means that the insurance will not cover illnesses that started
                                                                         during the waiting period since the insurance came into force.
A Treatment for hip disease, elbow disease, patellar luxation,
                                                                         For more information, see the General Terms and ­Conditions
osteochondrosis and short ulna or Perthes disease is covered
                                                                         section S.1.4 and S.1.5.
under the condition that the dog has been covered by an
insurance for veterinary care since before the age of 4 months,
and has continued to be insured without interruption. In the             C.8.2 General restrictions
case of hip dysplasia (HD), the X-ray images of the registered           A The insurance does not cover costs for:
pedigree dog must be scanned and registered with the Swedish             • preventive treatment, rehabilitation, treatment using auto-
Kennel Club (SKK).                                                         logous conditioned serum/plasma (ACS), acupuncture, chiro-

                                                                    11
Agria Dog

    practic manipulation, shockwave therapy, laser treatment or
                                                                                                             Example of cost allocation
    other types of alternative medicine.
                                                                                                             Product: Agria Mini Veterinary care
•   umbilical hernia, cryptorchidism or kinked tail.                                                         Fixed excess: 1 500 kr
•   behavioral disorders, temperament issues or other bad habits.                                            Variable excess: 25 %
•   caesarean section.                                                                                       Veterinary bill              15 000 kr
•   cataract or plastic surgery (surgical correction of the skin,                                            - Fixed excess               - 1 500 kr
    mucous membranes or other body part.)                                                                                                 13 500 kr
                                                                                Agria covers                 - Variable excess 25%        - 3 375 kr
•   providing certificates, administrative or advisory costs.                   You pay                      Agria covers                  10 125 kr
•   out-of-hour charges or similar costs that are charged on
    weekdays between 08.00 and 18.00. Out-of-hour charges or
    similar costs at other times, if they have not been medically
    justified.
•   medication issued by a vet that is not prescribed, prescription        D Agria Medicine, supplementary
•
    diet, shampoo or other products ordered or sold by a vet.
    vet’s travel, transport of the dog or other trips.
                                                                           insurance
•   taking samples for and analysing antibodies to indicate an
    infectious agent or taking samples and analysis using PCR              This insurance can only be taken out as a supplement to Agria
    techniques to determine Borrelia in blood samples.                     Dog Breed Insurance and Agria Veterinary Care. The insurance
•   radiotherapy, chemotherapy or cytotoxins.                              policy document states whether you have chosen to take out
•   haemodialysis.                                                         Agria Medicine insurance.
•   prosthetic or implant operation.
•   euthanasia, disposal of or cremation.                                  Insurance cover
•   parvo (parvovirus), distemper or infectious hepatocellular             A The insurance covers the costs you have incurred for
    carcinoma (HCC) if the dog is not sufficiently vaccinated as           prescription medicines, medicines for desensitization (allergen-
    recommended in FASS Djurläkemedel.                                     specific immunotherapy), inhalers and insulin syringes up to
•   complications due to illness, injury or treatment that would           SEK 6,000 each insurance year.
    otherwise not be compensated, except for complications with
    vaccinations.                                                          Otherwise, the insurance is subject to the same terms as for
                                                                           the veterinary care insurance that you took out. The amount is
C.8.3 Breed-specific restrictions                                          not included in the total maximum benefit you selected in the
A For Shar Pei, the costs for examination or treatment due                 veterinary care insurance.
to eyes, ears or skin conditions are not covered.

For Boston Terriers, English and French Bulldogs and Pugs,
costs for examination, treatment or surgery of the trachea, soft           E Agria Rehabilitation,
palate, nasal cavities, nostrils or constrictions in the pharynx
are not covered.
                                                                           supplementary insurance

C.9      Excess                                                            This insurance can only be taken out as a supplement to Agria
A The insurance has a fixed excess and a variable excess. We               Dog Breed Insurance and Agria Veterinary Care. The insurance
deduct one fixed excess amount per excess period. The variable             policy document states whether you have chosen to take out
excess is deducted from the costs that exceed the fixed excess.            Agria Rehabilitation insurance.
The fixed and the variable excesses are stated in your insurance
policy document. An excess period is 125 days. We calculate                Insurance cover
the excess period from the date of the earliest costs incurred             A The insurance covers rehabilitation ordered by the
for which you have requested compensation.                                 veterinarian in charge of the medical treatment. The forms of
                                                                           rehabilitation that are covered are exclusively swimming, mas-

                                                                      12
sage, stretching and treadmill. For rehabilitation to be covered
                                                                            INSURANCE COVER
it needs to be an established illness or accident concerning the
joints, nerves, muscles or tendons, or due to a fractured limb or           Boarding at kennel
a herniated disc up to SEK 6,000 each insurance year.                       Cancellation protection

                                                                            Travel interruption
Otherwise, the policy is subject to the same terms as for the
                                                                            Additional costs for extended stay
veterinary care insurance that you took out. The amount is
not included in the total maximum benefit you selected in the
veterinary care insurance.                                                  a) Boarding at kennels
                                                                            A The insurance covers the cost of boarding your dog at
Compensation is provided for a maximum of 4 months’ contin-                 kennels if the doctor decides that you are unable to look after
uous rehabilitation per reimbursable injury. Rehabilitation must            your dog. The insurance covers the costs with 75% from the
be started within 2 months of being prescribed by the treating vet.         third day of boarding. In addition to this the insurance covers up
                                                                            to a maximum of SEK 500 for travel expenses related to picking
Rehabilitation carried out at a rehabilitation facility that is not         up and dropping off your dog at the kennel each period. Several
connected to the pet clinic must be referred to a specified                 successive periods of illnesses that has a medical connection
rehabilitation facility/therapist and the referable document                counts as one period. The kennel facility must hold a valid
to that facility/therapist must be included with the claim's                licence from Länsstyrelsen (County Administration Board).
notification.
                                                                            For a female boarded at a kennel while she has puppies younger
You can only be compensated for rehabilitating a chronic joint,             than 10 weeks old, an additional SEK 80 each day will be com-
spinal, nerve, muscle and tendon disease once during the dog's              pensated for the expenses of the litter.
life. It is the veterinary medical assessment that determines
when the dog's injury is considered to be chronic.                          In the case of the policyholder's death, compensation is
                                                                            given for up to 60 days of boarding costs from the time death
                                                                            incurred.

F Agria Security, supplementary 		                                          b) Cancellation protection

insurance                                                                   A The insurance covers you if you are forced to cancel a
                                                                            private trip before departure from your home in Sweden due
                                                                            to an illness or injury that has given your dog acute symptoms
This insurance can only be taken out as a supplement to Agria Dog           and requires immidiate vetarinairy care.
Breed Insurance, Agria Veterinary Care, Agria Mini Veterinary Care
Agria Pack and Agria Pack Gold. The insurance policy document               The insurance covers 75% of your travel costs. By travel costs
states whether you have chosen to take out Agria Security insurance.        we mean the amount you paid before the claim incident for
                                                                            travel, accommodation, lift pass, green fee, rental car, booked
The insurance is valid for the policyholder who owns the dog                events and excursions that you were not able to benefit from
and the estate after the policyholder’s death.                              and for which you can not be compensated for by any other
                                                                            source, such as another insurance policy, the tour operator,
F.1    Insurance cover                                                      transport company or hotel. You must declare the amounts
A The maximum benefit is SEK 20,000 and this is the highest                 that have been repaid and specify other cost savings made.
compensation you can receive from the insurance each insur-                 The insurance also covers fellow travellers included in your
ance year. The amount is not included in the maximum benefit                household and who are a resident and is registered at the same
you selected in the veterinary care insurance.                              address as you.

Unless otherwise is stated, the insurance is subject to the same            c) Travel interruption
terms as the veterinary care insurance you took out.                        A The insurance covers you if you are forced to interrupt

                                                                       13
Agria Dog

a private trip because the insured dog, which is at home, has              G Agria Life
become acutely ill or injured and needs life-sustaining veteri-
nary care.                                                                 G.1    The insurance applies to
                                                                           A The insurance covers the policyholder in their capacity as
You will be compensated 75% of the additional costs for the                the owner of the dog, or a policyholder that is not the owner of
immediate return home using standard means of transport.                   the dog but who has a significant financial interest in the dog.

d) Additional costs for extended stay                                      In addition, the insurance only covers another owner of the dog
A The insurance covers you if the insured dog which is                     who is a member of the policyholder's household.
travelling with you has become acutely ill or injured and needs
life-sustaining veterinary care and can not or is not allowed to           G.2    When the insurance applies
be moved, based on the treating vet’s instructions. You will be            A The insurance is valid for insurance cases that occur dur-
compensated for necessary and reasonable additional costs                  ing the insurance term and that are covered by the insurance.
for meals and accommodation arising from the third day that                The insurance can not be taken out for dogs that have reached
your stay had to be extended because of the dog's condition.               the age of 6 years. For breeds in the 8 years age group, life
Compensation is provided of up to SEK 500 each day.                        insurance can not be taken out for dogs that have reached the
                                                                           age of 4 years.
The insurance covers 75% of the additional costs of travel if
you must return to Sweden by another transportation than you               The insurance is terminated at the end of the insurance period
planned, because of your dog's condition.                                  from the year in which the dog reaches the age of 8, 10 or
                                                                           12 years, depending on the breed.
F.2    Limitations
A The insurance does not cover:                                            8 years age group:
• the costs of boarding if the policyholder's inability to take            Bernese Mountain Dog, Great Dane, Irish Wolfhound, Leon-
  care of the insured dog is a result of an illness, occurrence or         berger, Newfoundland, Pyrenean Mountain Dog, Neapolitan
  situation that arose within 12 months of the insurance came              Mastiff and St Bernard.
  in to force.
• if the dog's illness/injury that incurred the costs existed be-          10 years age group:
  fore the insurance was taken out or has been excluded from               The breeds that are not listed in the 8 years or 12 years age group.
  the insurance as a result of an exclusion.
• a cost that arose as a result of the dog's illness or injury that        12 years age group:
  existed previously, displayed symptoms or could have been                Havanese, Border Terrier, Cairn Terrier, Chihuahua, Chinese
  predicted when the journey started. If the dog’s health de-              Crested Dog, Miniature Schnauzer, Finnish Lapphund, Finnish
  teriorates severely during the trip and it was not possible to           Spitz, Fox Terrier, Icelandic Sheepdog, Jack Russell, Lhasa
  predict this, compensation is provided for costs attributable            Apso, Toy-, Miniature and Medium Poodle, Münsterländer, Norr-
  to the deterioration.                                                    bottenspets, Norwegian Buhund, Papillon, Phalène, Schnauzer,
• if compensation can be provided by another insurance.                    Shih Tzu, Soft-Coated Wheaten Terrier, Tibetan Spaniel, Tibetan
• costs for an interrupted trip or extended stay, if the dog's             Terrier, Swedish Vallhund, Welsh Springer, West Highland White
  illness or injury is not life-threatening according to                   Terrier and Whippet.
  ­veterinary medical assessment.
                                                                           G.3    Where the insurance is valid
F.3    Excess                                                              A The insurance is valid in Sweden. It is valid for a maximum
A The insurance does not have an excess.                                   period of one year in other EU countries, the United Kingdom,
                                                                           Norway or Switzerland, starting from the day of departure
                                                                           from Sweden.

                                                                      14
G.4    Insured animal                                                      G.6.1 Special conditions
A The insurance covers the dog or dogs that are specified in
the insurance policy document.                                             SPECIAL CONDITIONS
                                                                           Obstetric complications and caesarean section
G.5    Maximum benefit                                                     Joint diseases
A The maximum benefit is stated in your insurance ­policy
                                                                           Other degenerative spinal, knee and joint diseases
document and is the highest compensation that you can
­receive from the insurance. The amount covered by the insur-              Hidden defects
 ance is reduced upon every yearly renewal from the age 5, 7 or
 9 years, depending on the age group of your dog. See section              a) Obstetric complications and caesarean section
 G.2. The amount is reduced by 20 % each year until it reaches             A The insurance covers obstetric complications and caesar-
 SEK 5,000. When reducing the amount, it is rounded to the                 ean section for a female dog from 20 months to 10 years of age.
 nearest hundred SEK. From the beginning of the insurance year             A female dog aged over 7 years must have had at least one litter
 the dog reaches 7, 9 or 11 years of age depending on the breed            of puppies between the ages of 20 months and 7 years, in addi-
 the highest amount of the life insurance is SEK 10,000. If you            tion to this there is a requirement of the female undergoing a
 have been compensated by the supplementary insurance Agria                veterinary exam within 30 days prior to mating. The ­certificate
 Utility or Agria Breeding Life, the maximum benefit is reduced            of the veterinary examination must show that the female is in a
 by the amount you received in compensation.                               suitable condition to have a litter of puppies without risking her
                                                                           health. For caesarean section, it must be proven that the female
Dogs are valued based on the purchase price and market value.              is provenly unable to give birth herself or can not give birth ­
The market value means the amount that it would have cost                  herself after receiving medical treatment. The female must not
to purchase an equivalent dog immediately before the claim                 have given birth twice by caesarean sections previously and for
incident. The market value is determined by the merits of the dog          Boston terriers, English and French Bulldogs and Chihuahuas life
and is based on the Swedish Kennel Club’s valuation list. You are          insurance will only cover if the female previously has given birth
responsible for ensuring that the dog is valued correctly by us.           to one or more litters and all the litters have been born without
                                                                           caesarean section.
G.6    Insurance cover
A Compensation is provided up to the maximum benefit if                    b) Joint diseases
the insured dog is subject to severe illness or injury and can             A Hip disease, elbow disease, patellar luxation, osteochon-
not be treated or is not viable for a prolonged life and therefor          drosis and short ulna or Perthes disease is covered under the
must be euthanised according to veterinary medical assessment.             condition that the dog has been covered by a life insurance
                                                                           since before the age of 4 months, and has continued to be
The term accident refers to a traumatic injury that is caused              insured without interruption. In the case of hip dysplasia
by a sudden external event. If the vet confirms that the dog               (HD), the X-ray images of the registered pedigree dog must be
has swallowed a foreign object or the dog suffers from acute               scanned and registered with the Swedish Kennel Club (SKK).
poisoning, this is also considered to be an accident.
                                                                           If the elbow or hip has previously been declared healthy after
An accident does not include heat stroke or a tick bite and                an X-ray examination and the result is registered with the SKK
consequences thereof. An accident does not include conditions              or another Nordic kennel club affiliated to the FCI, you will be
which, even if they are found after an accident, are the ­result of        compensated if problems occur in the previously healthy joint.
an illness, according to veterinary medical assessment.
                                                                           c) Other degenerative spinal, knee and joint diseases
If the dog has both life insurance and veterinary care insurance,          A For other degenerative spinal, knee and joint diseases,
we may compensate the life insurance if it is clear that com-              such as herniated disc, it is covered under the condition that
pensation from valid veterinary care insurance would exceed                the dog has been covered by a life insurance since before the
the maximum benefit in the life insurance. You must contact us             age of 4 months, and has continued to be insured without
for an assessment.                                                         interruption.

                                                                      15
Agria Dog

If the dog has not been insured before the age of 4 months,             You can not receive compensation if the dog has disappeared
there is a waiting period for the insurance of 12 months from           as a result of unlawful disposal. If the dog is found, you are
the date the insurance is taken out. This means that other              responsible for notifying us of this and pay back the insurance
degenerative spinal, knee or joint disease must not have started        compensation.
during the first 12 months of insurance.
                                                                        G.7    In the event of a claim
d) Hidden defects                                                       A If you have not complied with the conditions of due
A The insurance covers hidden defects, under the condition              diligence requirements or instructions at the time of or prior
that the dog has been covered by a life insurance since before          to the claim incident, the compensation could be reduced in
the age of 4 months, and has continued to be insured without            accordance with the provisions of the Insurance Contract
interruption. The dog must have been examined without any               Law (FAL). See section S.5 and S.6 in the General Terms and
comment by a vet in a Nordic country between the ages of                Conditions.
7 weeks and 4 months. The certificate must not be issued more
than 7 days prior to or 7 days after delivery.                          If the dog is deceased or must be euthanised, the following
                                                                        applies:
If the requirements stated in the paragraph above are not               a) Post-mortem examination
fulfilled, the insurance is subject to a waiting period of 12           You must contact us for an assasement. You will not need to
months from the date the insurance was taken out with Agria.            have a post-mortem examination carried out if we grant an
This means that the dog must not have shown symptoms of the             exemption. We can request post-mortem examination if:
hidden defect during the first 12 months of insurance.                  • the dog is deceased or was euthanised without the underlying
                                                                          cause of illness or injury had been determined.
By hidden defect we mean a disease or defect which has                  • the dog is deceased as a result of a sudden, unforeseen event.
­started to develop before the examination and delivery but has         • the insurance cover has been increased in the last year.
 not given any symptoms or otherwise been known.                        • the amount of the dog's life value exceeds SEK 30,000.
                                                                        • the dog has been insured with us for less than one year.
A hidden defect is not a disease or defect that is noted or
should have been seen on the veterinary examination, according          The costs for the post-mortem examination, transport and
to established norms within veterinary medical assessment.              cremation are compensated in addition to the maximum
                                                                        benefit, up to a maximum of SEK 5,000 if we have requested
The insurance is not valid if the veterinary examination is per-        the post-mortem examination. A post-mortem examination
formed without any comment after the dog has fallen ill or has          means a macroscopic and microscopic examination of the dead
been treated for the hidden defect. It does not cover hidden            animal's body. We do not accept post-mortem examinations
defects that are discovered or have shown symptoms before               performed on a dog that has been frozen, buried or that is
the insurance came into force.                                          otherwise unsuitable for examination.

G.6.2 Runaway or stolen dog                                             b) Identification
A Compensation is provided up to the maximum benefit if                 If the dog does not need to have a post-mortem examination,
your dog has run away or been stolen and has not been found             you must get a vet to certify that he/she has seen and iden-
within 3 months. If your dog is also covered by Agria Utility           tified the dead dog. The veterinary certificate must contain a
section I, compensation may be provided if your dog has not             description of the claim incident, details about the dog's name,
been found within 30 days of disappearing.                              breed and colour, as well as the chip- or ID-number.

You must report the dog’s disappearance to the police within            G.8    Limitations
a week, look for the dog and put an advertisement about                 G.8.1 Waiting period
the disappearance in the local press or media with a suitable           A The insurance has a waiting period of 20 days unless the
coverage.                                                               terms state otherwise, see section G.6.1 c and d. The waiting

                                                                   16
period means that the insurance will not cover illnesses that            The insurance terminates at the end of the period of insurance
started during the waiting period from the time the insurance            from the insurance year in which the dog reaches the age of 8,
came into force. For more information, see the General Terms             10 or 12 years, depending on the breed.
and Conditions section S.1.4 and S.1.5.
                                                                         8 years age group:
G.8.2 General restrictions                                               Bernese Mountain Dog, Great Dane, Irish Wolfhound, Leonberger,
A The insurance cover does not apply if the dog is deceased              Newfoundland, Pyrenean Mountain Dog, Neapolitan Mastiff and
or was euthanised as a result of:                                        St Bernard.
• behavioral disorders, temperament issues or other bad habits.
• poor oral and dental status or malocclusion.                           10 years age group:
• parvo (parvovirus), distemper or infectious hepatocellular             The breeds that are not listed in the 8 years or 12 years age group.
  carcinoma (HCC) if the dog is not sufficiently vaccinated as
  recommended in FASS Djurläkemedel.                                     12 years age group:
• complications due to illness, injury or treatment that would           Havanese, Border Terrier, Cairn Terrier, Chihuahua, Chinese
  otherwise not be compensated.                                          Crested Dog, Miniature Schnauzer, Finnish Lapphund, Finnish
                                                                         Spitz, Fox Terrier, Icelandic Sheepdog, Jack Russell, Lhasa
G.8.3 Breed-specific restrictions                                        Apso, Toy, Miniature and Medium Poodle, Münsterländer, Norr-
A Breed-specific restrictions:                                           bottenspets, Norwegian Buhund, Papillon, Phalène, Schnauzer,
• For Shar Pei life insurance does not cover if the dog is               Shih Tzu, Soft-Coated Wheaten Terrier, Tibetan Spaniel, Tibetan
  deceased or is euthanised as a result of eye, ear or skin              Terrier, Swedish Vallhund, Welsh Springer, West Highland White
  ­conditions.                                                           Terrier and Whippet.
• For Boston Terriers, English and French Bulldogs and Pugs,
   life insurance does not cover if the dog is deceased or was           H.3    Where the insurance is valid
   euthanised as a result of causes related to the dog's trachea,        A The insurance is valid in Sweden. It is valid for a maximum
   soft palate, nasal cavities, nostrils or constrictions in the         period of one year in other EU countries, the United Kingdom,
   pharynx.                                                              Norway or Switzerland, starting from the day of departure
                                                                         from Sweden.
G.9    Excess
A The insurance does not have an excess.                                 H.4    Insured animal
                                                                         A The insurance covers the dog or dogs that are specified in
                                                                         the insurance policy document.

H Agria Mini Life                                                        H.5    Maximum benefit
                                                                         A The maximum benefit is stated in your insurance ­policy
H.1    The insurance applies to                                          document and is the highest compensation that you can r­ eceive
A The insurance covers the policyholder in their capacity as             from the insurance. The amount covered by the insurance is
the owner of the dog, or a policyholder that is not the owner of         reduced upon every yearly renewal from the age 5, 7 or 9 years
the dog but who has a significant financial interest in the dog.         depending on the age group of your dog. See section H.2. The
                                                                         amount it reduced by 20 % each year until it reaches SEK 5,000.
H.2    When the insurance applies                                        When reducing the amount, it is rounded to the nearest hundred
A The insurance is valid for insurance cases that occur during           SEK. From the year the dog reaches the age of 7, 9 or 11 years,
the insurance term and that are covered by the insurance. The            depending on the breed, the highest amount is SEK 10,000.
insurance can not be taken out for dogs that have reached the
age of 6 years. For breeds in the 8 years age group, life insur-         Dogs are valued based on the purchase price and market value.
ance can not be taken out for dogs that have reached the age of          The market value means the amount that it would have cost
4 years.                                                                 to purchase an equivalent dog immediately before the claim
                                                                         incident.

                                                                    17
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