Advanced People Strategies - Rob Field Learning and Development Director
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Advanced People Strategies Rob Field Learning and Development Director ©Advanced People Strategies Ltd 2020
Selecting and Developing Talent in a Digital World CHARISMA HUMILITY Charismatic or Humble leaders Does it really matter? ©Advanced People Strategies Ltd 2020
Charisma & Humility Definitions Charisma is “a compelling Humility is “freedom from pride or attractiveness that can inspire arrogance: the quality or state of devotion in others...” low self-preoccupation…” ©Advanced People Strategies Ltd 2020
Objectives: 1. 2. 3. Share the latest research on How proven techniques can Share examples of how we leadership and what makes be adapted to be successful apply this with clients in a a high performing leader in in todays fast paced, agile real world scenario a digital world. world. ©Advanced People Strategies Ltd 2020
The challenge for HR & L&D (and the organisation!) Geographical Leaders in Budget Evidence that Leaders with Self-managed spread different time constraints the crucial different versus Dispersed zones How to do more skills needed ability levels, organisationally workforce with less, how to How to get support the for growth are requiring skills -led everyone together to make decisions smaller divisions acquired at different development Demonstrate the times Tactical self- expected ROI Proactively management versus preparing leaders organisational skill to be ready for gaps senior positions and pressure to not wait ©Advanced People Strategies Ltd 2020
The challenge for HR & L&D (and the organisation!) 95% of HR 50% of Leaders say Burnout managers FAIL is biggest threat to employee turnover About 66% are Harvard Business Review 2019 ineffective Hogan, et al., (2011) ©Advanced People Strategies Ltd 2020
Meeting leadership challenges Leadership Challenges 2019 Leading a Team Inspiring Others Developing Employees Guiding Change Managing Internal Stakeholders ©Advanced People Strategies Ltd 2020
Meeting leadership challenges Leadership Challenges 2019 Has this really changed? Leading a Team The methodology Inspiring Others has!! Developing Employees Guiding Change Managing Internal Stakeholders ©Advanced People Strategies Ltd 2020
Digital Transformation “Digital transformation “The most successful ‘new’ does not necessarily mean something approaches are quite often updated ‘new’ versions of established practices, using Instead, technology allows companies to rapidly experiment with new ideas, often borrowed from the latest technology.” other sectors. ” Prof Feng Li, of Cass Business School Prof Feng Li, of Cass Business School ©Advanced People Strategies Ltd 2020
Rapid assessment of motivations & personality ICEBERG MODEL Experiencing Experiencing Relating Behaving Under Everyday pressure Feeling Thinking Cognition|Values ©Advanced People Strategies Ltd 2020
Emergence vs Effectiveness Real Managers: Emergence vs. Effectiveness Luthans’ landmark research is often ignored. When organisations are working to identify new leaders, Studied 457 managers from different organisations over 4 years. too often they gravitate toward those who are Used assessments, interviews, ratings, and behavioural charismatic, narcissistic, and inappropriately self- observations. Gathered performance data at end of study. confident. These individuals tend to emerge because they are well-liked and masters in the art of office politics. However, decades of data and research prove that people Jim Collins: Good to Great with these characteristics are extremely ineffective Concerns leader Effectiveness. leaders, and can ultimately destroy the organisations they Found 11 Fortune 1000 companies with 15 years of have been chosen to serve. mediocre performance and then 15 years of superior performance. Bob Hogan The CEOs of the companies with superior performance were humble and competitive—not high emergent or charismatic. Say goodbye to the myth of charismatic leadership. ©Advanced People Strategies Ltd 2020
Great leaders in 2020 and beyond? EMERGENT EFFECTIVE • Spend time working with their teams • Spend time networking • Ambition is for the organisation not • Ambition to get ahead themselves • Self promote • Recognise achievements of others • Less open to feedback • Open and coachable Beware the leader who says "I can take this company to the next level" It might sound like… ©Advanced People Strategies Ltd 2020
Great leaders in 2020 and beyond? EMERGENT EFFECTIVE • Spend time working with their teams • Spend time networking • Ambition is for the organisation not • Ambition to get ahead themselves • Self promote • Recognise achievements of others • Less open to feedback • Open and coachable “I can make America great again” ©Advanced People Strategies Ltd 2020
Humility or Charisma? Why do the 50% Fail? Which would you prefer, charismatic leaders or Focus on Humble leaders? efficiency & execution NOT People Show of hands ©Advanced People Strategies Ltd 2020
Charisma or Humility? CHARISMA HUMILITY What's the impact of too much? What's the impact of too humble? Narcissism; Politicking; Fly under the radar and get maintaining silos; Bullying overlooked ©Advanced People Strategies Ltd 2020
Charisma cluster – Hogan Development Survey (HDS) • BOLD • MISCHIEVOUS • COLORFUL • IMAGINATIVE ©Advanced People Strategies Ltd 2020
Charisma cluster – Definitions BOLD Socially poised, arrogant, and entitled MISCHIEVOUS Charming, manipulative, and impulsive COLORFUL Smart, interesting and self-dramatizing IMAGINATIVE Creative, impractical, and eccentric ©Advanced People Strategies Ltd 2020
Humility ©Advanced People Strategies Ltd 2020
Humility Source: Vergauwe, Wille, B., Hofmans, J., Kaiser, R., & De Fruyt, F. (2018) The Double-Edged Sword of Leader Charisma. Journal of Personality and Social Psychology, 114, 110-130. ©Advanced People Strategies Ltd 2020
Table Exercise On your tables, rapidly rank the profiles 1-3 Based on the data available Notice what you focused on. Was it: • Flight risk? • Performance? • Revenue? • Strengths? • Development needs? ©Advanced People Strategies Ltd 2020
View candidates side by side to understand strengths and shortcomings : Who stands out? Managers Mirco Alsharek Cathy Ailsbury Carlia Hoffa Christophe Rackets Dimitrios Manolas ©Advanced People Strategies Ltd 2020
View candidates side by side to understand strengths and shortcomings : Who stands out? Executives Christophe Rackets Carlia Hoffa Cathy Alisbury Mirco Alsharek Dimitrios Manolas ©Advanced People Strategies Ltd 2020
View candidates side by side to understand strengths and shortcomings : Who stands out? Managers Executives Mirco Alsharek Christophe Rackets Cathy Ailsbury Carlia Hoffa Carlia Hoffa Cathy Alisbury Christophe Rackets Mirco Alsharek Dimitrios Manolas Dimitrios Manolas ©Advanced People Strategies Ltd 2020
Larger groups or specific roles – Competency reports to rapidly assess job fit 1 9 Job Families 2 64 competency/skill areas 3 Each job family is made up of 8-10 competency areas. 4 You can create a profile out of any 10 competencies ©Advanced People Strategies Ltd 2020
Rapid Adaptable Assessment Agile Leadership Development Managers Mirco Alsharek Cathy Ailsbury Carlia Hoffa Christophe Rackets Dimitrios Manolas Closing the gap is the next challenge In our digital world it is possible. ©Advanced People Strategies Ltd 2020
Why virtual skills development? : Ongoing challenges to HR and L&D Diversity & Inclusion Geographically dispersed • Global involvement? • Cross cultural reach? • No travel cost/time? • No external venue cost? • Flexible attendance? • No need for minimum numbers ©Advanced People Strategies Ltd 2020
Why virtual? : Flexible programme Anticipating problems Decision making Driving innovation Developing people Leveraging work skills Driving change Political savvy Driving performance Assessing and developing against the same domains Presenting to others Processing information Driving strategy Inspiring others Sales focus Leading others Setting goals Managing conflict Solving problems Managing resources Written communication Team building Flexible skills development Accountability Customer focus Caring about people Influencing others Dealing with ambiguity Leveraging diversity Dependability Leveraging people skills Driving for results Listening to others Flexibility Negotiating Handling stress Networking Overcoming obstacles Relationship building Planning & organising Teamwork Taking initiative Verbal communication ©Advanced People Strategies Ltd 2020
Tap into data, digital and virtual to develop skills, not just knowledge HBR suggests leaders should: • Get feedback • Engage in self-observation • Practice self management ©Advanced People Strategies Ltd 2020
Why virtual? : APS Cloud applications Supporting: Virtual Leadership Development Transitioning Development/ Webinars Assessment centre Onboarding Enhance L&D programmes Blended Coaching Talent development Learning ©Advanced People Strategies Ltd 2020
Final Thoughts 1. 2. 3. Humility creates engagement Charism destroys engagement. The next generation of but it needs to be Organisations that value effective leaders may be accompanied with charisma often overlook their hidden in plain sight. In this competence. most effective leaders. fast-paced digital world we need to leverage data to identify and develop leaders who have the potential to create agile organisations that thrive. ©Advanced People Strategies Ltd 2020
Advanced People Strategies Rob Field Learning and Development Director ©Advanced People Strategies Ltd 2020
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