Advanced People Strategies - Rob Field Learning and Development Director

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Advanced People Strategies - Rob Field Learning and Development Director
Advanced People Strategies
                                                      Rob Field
                                          Learning and Development Director

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
Selecting and Developing Talent in a Digital World

                                            CHARISMA          HUMILITY

                                        Charismatic or Humble leaders
                                            Does it really matter?
©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
Charisma & Humility Definitions

             Charisma is “a compelling         Humility is “freedom from pride or
             attractiveness that can inspire   arrogance: the quality or state of
             devotion in others...”            low self-preoccupation…”

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
Objectives:

                     1.                             2.                            3.
                     Share the latest research on   How proven techniques can     Share examples of how we
                     leadership and what makes      be adapted to be successful   apply this with clients in a
                     a high performing leader in    in todays fast paced, agile   real world scenario
                     a digital world.               world.

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
The challenge for HR & L&D (and the organisation!)

              Geographical               Leaders in           Budget            Evidence that     Leaders with        Self-managed
                spread                 different time       constraints          the crucial        different             versus
                   Dispersed                zones          How to do more       skills needed     ability levels,    organisationally
                   workforce                               with less, how to
                                          How to get
                                                             support the
                                                                               for growth are    requiring skills          -led
                                       everyone together
                                       to make decisions   smaller divisions      acquired         at different       development
                                                                               Demonstrate the        times             Tactical self-
                                                                                expected ROI         Proactively     management versus
                                                                                                 preparing leaders   organisational skill
                                                                                                   to be ready for          gaps
                                                                                                  senior positions
                                                                                                  and pressure to
                                                                                                      not wait

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
The challenge for HR & L&D (and the organisation!)

                                       95% of HR                 50% of
                                       Leaders say Burnout       managers FAIL
                                       is biggest threat to
                                       employee turnover
                                                                 About 66% are
                                       Harvard Business Review
                                       2019
                                                                 ineffective
                                                                 Hogan, et al., (2011)

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
Meeting leadership challenges

                                                        Leadership Challenges 2019

                                       Leading a Team       Inspiring Others     Developing Employees

                                                  Guiding Change       Managing Internal
                                                                         Stakeholders

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
Meeting leadership challenges

                                                               Leadership Challenges 2019

                       Has this really changed?
                                              Leading a Team        The methodology
                                                                   Inspiring Others   has!!
                                                                              Developing Employees

                                                          Guiding Change      Managing Internal
                                                                                Stakeholders

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
Digital Transformation

             “Digital transformation                                               “The most successful ‘new’
             does not necessarily mean something                                   approaches are quite often updated
             ‘new’                                                                 versions of established practices, using
             Instead, technology allows companies to rapidly
             experiment with new ideas, often borrowed from                        the latest technology.”
             other sectors.            ”
                                           Prof Feng Li, of Cass Business School                           Prof Feng Li, of Cass Business School

©Advanced People Strategies Ltd 2020
Advanced People Strategies - Rob Field Learning and Development Director
Rapid assessment of motivations & personality

                                                      ICEBERG MODEL

                                       Experiencing                      Experiencing
                                                          Relating

                                                         Behaving           Under
                                         Everyday
                                                                           pressure

                                                          Feeling

                                                          Thinking

                                                      Cognition|Values

©Advanced People Strategies Ltd 2020
Emergence vs Effectiveness

                                                                          Real Managers: Emergence vs.
                                                                          Effectiveness

                                                                          Luthans’ landmark research is often ignored.
             When organisations are working to identify new leaders,      Studied 457 managers from different organisations over
                                                                          4 years.
             too often they gravitate toward those who are                Used assessments, interviews, ratings, and behavioural
             charismatic, narcissistic, and inappropriately self-         observations.
                                                                          Gathered performance data at end of study.
             confident. These individuals tend to emerge because they
             are well-liked and masters in the art of office politics.
             However, decades of data and research prove that people      Jim Collins: Good to Great
             with these characteristics are extremely ineffective         Concerns leader Effectiveness.
             leaders, and can ultimately destroy the organisations they
                                                                          Found 11 Fortune 1000 companies with 15 years of
             have been chosen to serve.                                   mediocre performance and then 15 years of superior
                                                                          performance.

                                                              Bob Hogan   The CEOs of the companies with superior performance
                                                                          were humble and competitive—not high emergent or
                                                                          charismatic.

                                                                          Say goodbye to the myth of charismatic leadership.

©Advanced People Strategies Ltd 2020
Great leaders in 2020 and beyond?

                                                  EMERGENT                                      EFFECTIVE

                                                                                     • Spend time working with their teams
                                       •   Spend time networking
                                                                                     • Ambition is for the organisation not
                                       •   Ambition to get ahead
                                                                                       themselves
                                       •   Self promote
                                                                                     • Recognise achievements of others
                                       •   Less open to feedback
                                                                                     • Open and coachable

                                                                   Beware the leader who says

                                                                   "I can take this company to
                                                                          the next level"

                                                                      It might sound like…
©Advanced People Strategies Ltd 2020
Great leaders in 2020 and beyond?

                                                  EMERGENT                                 EFFECTIVE

                                                                                • Spend time working with their teams
                                       •   Spend time networking
                                                                                • Ambition is for the organisation not
                                       •   Ambition to get ahead
                                                                                  themselves
                                       •   Self promote
                                                                                • Recognise achievements of others
                                       •   Less open to feedback
                                                                                • Open and coachable

                                                                   “I can make America
                                                                        great again”

©Advanced People Strategies Ltd 2020
Humility or Charisma?

                                       Why do the 50% Fail?   Which would you prefer,
                                                              charismatic leaders or
                                       Focus on               Humble leaders?
                                       efficiency &
                                       execution NOT
                                       People                 Show of hands

©Advanced People Strategies Ltd 2020
Charisma or Humility?

                                       CHARISMA                       HUMILITY

                       What's the impact of too much?     What's the impact of too humble?

           Narcissism; Politicking;                     Fly under the radar and get
           maintaining silos; Bullying                  overlooked

©Advanced People Strategies Ltd 2020
Charisma cluster – Hogan Development Survey (HDS)

                                                         •   BOLD
                                                         •   MISCHIEVOUS
                                                         •   COLORFUL
                                                         •   IMAGINATIVE

©Advanced People Strategies Ltd 2020
Charisma cluster – Definitions

                          BOLD          Socially poised, arrogant, and entitled

                          MISCHIEVOUS   Charming, manipulative, and impulsive

                          COLORFUL      Smart, interesting and self-dramatizing

                          IMAGINATIVE   Creative, impractical, and eccentric

©Advanced People Strategies Ltd 2020
Humility

©Advanced People Strategies Ltd 2020
Humility

                          Source: Vergauwe, Wille, B., Hofmans, J., Kaiser, R., & De Fruyt, F. (2018) The Double-Edged Sword of Leader Charisma. Journal of Personality and Social Psychology, 114, 110-130.

©Advanced People Strategies Ltd 2020
Table Exercise
      On your tables, rapidly rank the profiles 1-3
      Based on the data available

      Notice what you focused on. Was it:

      •     Flight risk?
      •     Performance?
      •     Revenue?
      •     Strengths?
      •     Development needs?

©Advanced People Strategies Ltd 2020
View candidates side by side to understand strengths and shortcomings : Who stands out?

                                                                                              Managers

                                       Mirco Alsharek

                                       Cathy Ailsbury

                                       Carlia Hoffa

                                       Christophe Rackets

                                       Dimitrios Manolas

©Advanced People Strategies Ltd 2020
View candidates side by side to understand strengths and shortcomings : Who stands out?

                                                                                              Executives

                                       Christophe Rackets

                                       Carlia Hoffa

                                       Cathy Alisbury

                                       Mirco Alsharek

                                       Dimitrios Manolas

©Advanced People Strategies Ltd 2020
View candidates side by side to understand strengths and shortcomings : Who stands out?

                                                    Managers                                       Executives

                         Mirco Alsharek                                       Christophe Rackets
                         Cathy Ailsbury                                       Carlia Hoffa
                         Carlia Hoffa                                         Cathy Alisbury
                         Christophe Rackets                                   Mirco Alsharek
                         Dimitrios Manolas                                    Dimitrios Manolas

©Advanced People Strategies Ltd 2020
Larger groups or specific roles – Competency reports to rapidly assess job fit

          1             9 Job Families

          2             64 competency/skill areas

          3             Each job family is made up of 8-10
                        competency areas.

          4             You can create a profile out of any 10
                        competencies

©Advanced People Strategies Ltd 2020
Rapid Adaptable Assessment                       Agile Leadership Development
                                                Managers

                           Mirco Alsharek

                           Cathy Ailsbury
                           Carlia Hoffa

                           Christophe Rackets
                           Dimitrios Manolas

                                                           Closing the gap is the next challenge
                                                             In our digital world it is possible.

©Advanced People Strategies Ltd 2020
Why virtual skills development? : Ongoing challenges to HR and L&D

    Diversity & Inclusion
    Geographically dispersed

       •       Global involvement?
       •       Cross cultural reach?
       •       No travel cost/time?
       •       No external venue cost?
       •       Flexible attendance?
       •       No need for minimum numbers

©Advanced People Strategies Ltd 2020
Why virtual? : Flexible programme

                                                           Anticipating problems    Decision making
                                                           Driving innovation       Developing people
                                                           Leveraging work skills   Driving change
                                                           Political savvy          Driving performance
       Assessing and developing against the same domains   Presenting to others
                                                           Processing information
                                                                                    Driving strategy
                                                                                    Inspiring others
                                                           Sales focus              Leading others
                                                           Setting goals            Managing conflict
                                                           Solving problems         Managing resources
                                                           Written communication    Team building

          Flexible skills development

                                                           Accountability           Customer focus
                                                           Caring about people      Influencing others
                                                           Dealing with ambiguity   Leveraging diversity
                                                           Dependability            Leveraging people skills
                                                           Driving for results      Listening to others
                                                           Flexibility              Negotiating
                                                           Handling stress          Networking
                                                           Overcoming obstacles     Relationship building
                                                           Planning & organising    Teamwork
                                                           Taking initiative        Verbal communication

©Advanced People Strategies Ltd 2020
Tap into data, digital and virtual to develop skills, not just knowledge

                HBR suggests leaders should:
                • Get feedback
                • Engage in self-observation
                • Practice self management

©Advanced People Strategies Ltd 2020
Why virtual? : APS Cloud applications

               Supporting:                                        Virtual Leadership Development

                                       Transitioning
                                                                                            Development/
                                                                Webinars                    Assessment centre
                                       Onboarding

                                       Enhance L&D programmes
                                                                                            Blended
                                                                Coaching
                                       Talent development                                   Learning

©Advanced People Strategies Ltd 2020
Final Thoughts

                  1.                            2.                              3.
                  Humility creates engagement   Charism destroys engagement.    The next generation of
                  but it needs to be            Organisations that value        effective leaders may be
                  accompanied with              charisma often overlook their   hidden in plain sight. In this
                  competence.                   most effective leaders.         fast-paced digital world we
                                                                                need to leverage data to
                                                                                identify and develop leaders
                                                                                who have the potential to
                                                                                create agile organisations
                                                                                that thrive.

©Advanced People Strategies Ltd 2020
Advanced People Strategies
                                                      Rob Field
                                          Learning and Development Director

©Advanced People Strategies Ltd 2020
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