ACTION KIT - Charte de la Diversité Lëtzebuerg
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CHARTE de la DIVERSITE LËTZEBUERG 05.07.2021 ACTION KIT Luxembourg’s leading network for Corporate Responsibility 1
On May 20th, Luxembourg is celebrating This national day will also be marked by its seventh edition of the Diversity Day the strong support of Ms Corinne Cahen, Minister for Family, and Integration and Lëtzebuerg, its national day of diversity. Patron of the Charter, who will be on the field to encourage initiatives and best practices. Organised by the Diversity Charter All aspects of diversity will be celebrated, Lëtzebuerg, this event aims to bring together and issues as varied as gender equality, sexual companies, public organisations, and non- orientation or identity, physical appearance, profit organisations around the common disability, family situation, educational level, aim of promoting diversity. Challenging origins, beliefs or cultural differences etc. misconceptions and stereotypes, the will all be showcased. country will be able to assert itself in all its diversity, celebrating the recognition of each Making people aware of the stakes of diversity individual’s talents and working towards and celebrating plurality as a source of a more inclusive society. “In a company, Diversity refers to enrichment are decisive factors in building a “living together”, a driving force for social and the variety of human profiles that can All organisations set up in Luxembourg are economic performance in the Grand Duchy. invited to “act for diversity” on that day, exist in it: country or region of origin, whether they are private companies, public Communication plays an essential role in neighbourhood, family, name, culture, organisations or non-profit organisations, raising awareness, and organisations are age, gender, physical appearance,disability, irrespective of their size, and whether or not they are signatories of the Diversity invited to relay this effort for diversity, sexual orientation, diplomas, etc. Charter Lëtzebuerg. Although promoting among other things by using the diversity communication kit presented here. diversity is a continuous effort and a long- The notion of Diversity reflects term commitment, next May 20th will be a the entirety of personal, social, and privileged opportunity for organisations to illustrate their commitment by concrete organisational characteristics which actions for all their employees. Some partake in the construction of the identity of the possible approaches are detailed in and personality of individuals.” this document. Looking forward to seeing you on May 20th. (Practical Guide on Diversity Management, 2013, Diversity Charter Lëtzebuerg) Thank you for taking a stand for diversity. 2 3
Table of contents A. Diversity Day Lëtzebuerg 6 A rich programme under the slogan ‘‘Act for diversity’’ 8 B. Orientations for actions 11 Commit 12 Raise awareness 18 Educate (oneself) 26 Innovate 28 Create partnerships 32 Get inspired 36 Be connected 38 C. Communication tools 41 Use of the logo 42 Your email signatures to match the colours of Diversity 46 Your websites, intranet and blogs: platforms of your commitment 48 Social networks for optimal viral communication 50 Posters and flyers for your off-line communications 52 D. The steps to remember 55 Involvement of the organisations: commit in 3 steps 56 4 5
Diversity Day Lëtzebuerg A A rich programme under the slogan “Act for diversity” Several marking moments on the agenda of this national Diversity Day MORNING AFTERNOON 18h00 - 19h30 Actions implemented in (Virtual) Official visit Actions carried out in participating organisations Diversity Awards participating organisations Minister Corinne CAHEN will be (followed by a closing cocktail) present to promote best practices and Official visit on the field and on-line Many initiatives will raise the employees’ encourage actions in favour of diversity. awareness on diversity as a source of wealth in organisations across Luxembourg. Diversity Awards All organisations set up in the The 4th Diversity Award ceremony will Grand Duchy can participate: close the national Diversity Day Lëtzebuerg. • Companies: small to large-sized; all fields of activity; • Public entities and services: cities and towns, schools, care centres, transportation, etc.; • Non-profit organisations; • Whether they are signatories of the Diversity Charter Lëtzebuerg or not. More information on the Diversity Charter website. www.chartediversite.lu 8 9
COMMIT COMMIT B Orientations for actions COMMIT RAISE AWARENESS 1. 2. Incorporate diversity Adapt the governance EDUCATE (ONESELF) Success through differences into the values of the ING Luxembourg of the organisation organisation The national Diversity Day Lëtzebuerg The national Diversity Day Letzebuerg can is a good opportunity to formalise your be an opportunity to set up a structure in ING has taken the initiative organisation’s commitment to diversity. to distribute a Manifesto (en / fr) to each charge of diversity issues. employee and newcomer which describes INNOVATE • Enshrine Diversity as a key value of the company’s commitment towards • Appoint a diversity officer; the organisation; diversity. It shows how to act for diversity and how it is generating success. • Create a Diversity Working Group • Support this statement by articulating and/or a Steering Committee for it with the organisation’s purpose diversity projects. and strategy. Point out its benefits. CREATE PARTNERSHIPS A diversity policy may seem virtuous Signing the Diversity Charter Lëtzebuerg On May 20th, for example; but low-priority because its effects are not identified; • Official launch of this Group/ • Formalise this commitment by Committee and appointment of its creating a specific charter or by members; adapting the organisation’s charter; • This Group/Committee’s first meeting. • Communicate these values intern- ally and externally; GET INSPIRED • Highlight the management team’s Companies that wish to show their strong and determined commitment commitment towards diversity can officially sign the Diversity Charter Lëtzebuerg on to this common vision. 28 September 2021 and use the Diversity Day to communicate their commitment to their staff, clients and/or suppliers. BE CONNECTED * For more information on past initiatives: chartediversite.lu/en/pages/ diversity-day 12 13
COMMIT COMMIT B Orientations for actions COMMIT RAISE AWARENESS Celebration of Diversity HSBC Luxembourg As a result, for the 6th edition of Diversity Day in 2020, Ms Corinne Cahen, EDUCATE (ONESELF) Minister of Family, Integration and the Greater Region participated in several online events, which ensured HSBC Luxembourg organised an all-staff Zoom call to celebrate the diversity within a commitment, number of participants their employee population as well as their and quality of presentation comparable past accomplishments in the Diversity to face-to-face events. & Inclusion space. The event included The health crisis that emerged in 2020 the acknowledgment of differences and the restrictions that followed have Therefore, in 2021, the Diversity from the perspective of nationality, race, led many organisations to prefer the gender, sexual orientation, age, parent Charter Lëtzebuerg warmly invites you carer responsibilities, career background INNOVATE digital format when organizing their to consider the digital format for your disability and more. diversity events and actions. diversity actions! Here are a few ideas: This method has demonstrated • Online training: non-discrimina- many advantages. First, it tory recruitment, conscious bias allows to reach a wider audience, and stereotypes... CREATE PARTNERSHIPS whether at the national or global level. At the same time, it offers • Virtual one-on-one meetings: a greater choice of speakers, while interviews with staff members, reducing costs and simplifying logistics. with experts in diversity and inclusion, with associations... The organisation of digital events also • Online awareness-raising activities: gives the possibility to keep track of creation of communication what has been said and done and allows campaigns, round tables... the organiser to reuse the presentation GET INSPIRED elements at subsequent events. • Online activities: live courses, diversity quizzes... Learn more in the pages of this kit! BE CONNECTED * For more information on past initiatives : chartediversite.lu/en/pages/ diversity-day 14 15
COMMIT COMMIT B Orientations for actions COMMIT RAISE AWARENESS 3. Facilitate the creation EDUCATE (ONESELF) Launch of an inter-company of networks LGBT & allies network State Street Networks to promote diversity enable people to connect and share experiences and work towards valuing the talents of all individuals. They may be dedicated to different In 2018, the Diversity Day coincided INNOVATE aspects of diversity (gender equality, with the International Day Against Homophobia and Transphobia, which generational equality, cultural diversity, is why State Street, Linklaters and a etc.). dozen other companies seized the opportunity of this day to launch their They can be limited to the organisation Professional LGBT & Allies network itself or be specific to a sector in which to unite collaboration on this topic in CREATE PARTNERSHIPS stakeholders can come together around Luxembourg. diversity issues that they have in common (construction industry, educational sector, etc.). On May 20th, organisations can: United in diversity: joint event for diversity • Create an internal network; ANABL (United in Diversity) • Join or create a network in one’s sector. GET INSPIRED On 12th May 2015 “United in Diversity”, Diversity Day 2018 - Professional LGBT which is a network of North American banks & Allies Network launch at State street in Luxembourg, organized a conference about unconscious biases, which was BE CONNECTED followed by a networking lunch. * For more information on past initiatives : chartediversite.lu/en/pages/ diversity-day 16 17
COMMIT B Orientations for actions RAISE AWARENESS RAISEAWARENESS AWARENESS 1. RAISE Make Diversity visible EDUCATE (ONESELF) A photo exhibition to reflect diversity Staff diversity in the service Avery Dennison of clients and patients Communication is a key pillar of diversity Centre Hospitalier de Luxembourg (CHL) action. Making people aware of the stakes linked to diversity, challenging misconcep- tions and stereotypes, showcasing plura- lity as a source of richness, and valuing individual talents, these actions must all be supported by communication opera- Avery Dennisson organized a photo tions. These can take on many forms, and exhibition for its collaborators showing The CHL presented its 2014 ‘‘Diversity INNOVATE next May 20th will be a chance for twenty portraits that highlight the Booklet’’, addressing the diversity of the unpre-cedented coverage. characteristics of its employees (different employees, which serves the patients’ ages, origins, disability, nationality, etc.). diversity. To illustrate the booklet an exhibition of informative posters and • Set up an exhibit on the theme testimonies was set up in the main entry. of diversity; The diversity of staff can thus be showcased • Adapt the communications material CREATE PARTNERSHIPS on the organisation’s premises (supported to the colours of diversity. by figures, photo portraits or a wall on which instantaneous pictures of the • Create special theme issues or The thread of diversity employees/clients are added all day). reports: newsletter, internal blog, AXA Assurances internet, extranet, etc.; • Disseminate a brochure or flyer for the employees and/or stakeholder; • Showcase the diversity of the organisation and inform on concrete commitments and measures; • Publish interviews of the employees GET INSPIRED In order to highlight cultural diversity at or stakeholders; Axa, a wire of diversity has been placed in a common place. Each employee • Show a short film on the diversity of has completed a Diversity fact sheet the organisation. containing information about their origins, nationalities or languages and attached it to the diversity wire, thus exposing the variety of their profiles. BE CONNECTED 18 19
COMMIT B Orientations for actions RAISE AWARENESS RAISEAWARENESS AWARENESS 2. RAISE Organise in-company EDUCATE (ONESELF) Talkin4bout our new generations Getting to know the other better diversity meetings Linklaters to work better PROGroup SA In order to raise awareness of the organisation’s richness in an interactive way, several options are possible on May 20th: • Organise a Market Place involving For the Diversity Day in 2016, Linklaters A ‘‘game’’ (a mix between Bluff and Cluedo) the persons in charge of diversity INNOVATE hosted a conference on generation X and was organized all day long to exchange an and a stand that offers more generation Y. Both generations shared get to know the others better. Enigma and information on the issue and on their their stories about mutual learning quizzes have enhanced the day. organisation’s commitment; and how to make the most of these generational complementarities. • Organise an in-company conference on the subject of diversity (global or specific to one of CREATE PARTNERSHIPS its aspects) and involving the senior management; Diversity rallye Act for inclusion Welcome to Diver-City! • Host a multicultural buffet or Ecole Internationale de Differdange Société Générale Luxembourg RBC Investor & Treasury Services Esch-sur-Alzette diversity menu. Employees are invited to share special dishes from their region or country of origin. GET INSPIRED The International School of Differdange For Diversity Day 2018, Société Générale RBC offered its employees to learn about and Esch-sur-Alzette has organized Luxembourg wanted to promote 6 diversity themes through the organisation a series of activities on the theme of equal opportunities for young people, of stands on: equal opportunities, languages, diversity for its students. Through a rallye but especially for young LGBTQIs art, age, disability and LGBT, as well as including videos, quizzes, movie screening, by organizing a conference/debate on the historical personalities who fought for workshops and mini concert, the students theme ‘‘Our children, your children are human rights. were thus informed and made aware our future employees, let’s act today for BE CONNECTED of the different aspects of diversity. a real inclusion tomorrow’’. 20 21
COMMIT B Orientations for actions RAISE AWARENESS RAISEAWARENESS AWARENESS 3. RAISE Organise an event that EDUCATE (ONESELF) is open to the public Hosting an event on Diversity Day Lëtzebuerg that goes beyond the scope of the organisation makes it possible to promote diversity with a wider audience. • Organise a conference or roundtable INNOVATE with specialists on the subject (politicians, economists, etc.); • Publish the results of a study linked to diversity; • Make the most of the organisation’s Public movie screening CREATE PARTNERSHIPS structure (bus or train stations, Time For Equality agencies, branch offices) to interact with your client base; • Set up an appointment for diversity in a public place; • Flash mobs: sudden, several-minute In 2018, to highlight the fact that Diversity meetings of persons prepared ahead of Day coincided with the International Day time, through internet for example, in Against Homophobia and Transphobia, Time For Equality organized the screening GET INSPIRED order to carry out a common action of the movie ‘‘The Queen of Ireland’’ (choreography, singing, etc.). Have open to the public. This documentary T-shirts and banners in Diversity Day addresses the subject of the LGBT colours can raise public awareness. movement in Ireland through the portrait of Rory O’Neill and its alter ego Panti, that became the symbol of Ireland’s march towards marriage equality. BE CONNECTED 22 23
COMMIT B Orientations for actions RAISE AWARENESS RAISEAWARENESS AWARENESS 4. RAISE Tours and open houses EDUCATE (ONESELF) Open door Luxembourg Diversity: let’s make it happen! The national Diversity Day is the chance RH Expert to enable people to visit an unknown place or to present this place in an unexpected manner highlighting its link to diversity. • Open house: In an inclusive approach of breaking social boundaries, RH Expert organized an open day so that organisations can invite populations INNOVATE people could come freely to discuss with who are usually apart from these venues diversity experts and discover how it is to come and discover their premises, lived at RH Expert their professions, art collections, etc. This can be particularly relevant for places that are prestigious and generally reserved to privileged audiences. CREATE PARTNERSHIPS Zesummen schaffen: integration • Diversity tour: guided tours of people with disabilities in the cities and communes. ADEM The idea is to place this visit under the spotlight of diversity by proposing Let’s taste Diversity! historical and cultural perspectives that Clearstream enrich the presentation of the territory. Visits can be offered by taking into account people with reduced mobility, and practical maps of the city can be The ADEM opened the doors of its GET INSPIRED created specifically for this public. Contact Center, which is a service exclusively composed of employees presenting either a disability or reduced ‘‘Clearstream’s employees created work capacity. Thanks to this visit a cookbook with recipes from their the participants had the opportunity colleagues. This initiative helped illustrate to experience the daily work of the the diversity of nationalities present at telephone advisors at the ADEM and to Clearstream. This cookbook has been get information on the integration of sold internally and the money collected BE CONNECTED people with disabilities. was given to a charity. On Diversity day some of the recipes were prepared at the cantine for their colleagues!’’ 24 25
COMMIT B Orientations for actions EDUCATE (oneself) RAISE AWARENESS 1. A Diversity Training session EDUCATE(ONESELF) (ONESELF) ‘‘Equal opportunities, discrimination The Diversity Day is the chance to enable and harassment prevention’’ training people to visit an unknown place or Luxembourg Army to present this place in an unexpected EDUCATE manner highlighting its link to diversity: • Organise a training session in the form of conferences, workshops, seminars, training meetings. This can involve several types of public: With the support of the Ministry for INNOVATE Equality, the Army organised information • People who belong to target groups sessions to promote equal treatment (persons with a disability, women, etc.) between women and men, as well as • The management team respect and non-discrimination. After a • HR managers theoretical introduction to the topic to set the legal framework, the participants • Communications managers could debate different topics related to CREATE PARTNERSHIPS • Middle management concrete examples. • Employees who deal directly with the public, etc. • Raise awareness of each person’s Diversity Day 2020 @ Deloitte unconscious forms of bias with the Public information accessibility training Deloitte stereotype test: www.implicit.harvard. Ville de Dudelange edu/implicit/ The implicit project introduces a me- thod that shows differences between GET INSPIRED conscious and unconscious thoughts. This new method is called the Implicit Deloitte chose to offer its employees and Association Test or IAT. alumni a series of 3 conferences covering The Equal Opportunities Service of the topics such as gender balance, how to City of Dudelange organized in 2018 • Possibly call on external trainers two internal trainings on the accessibility work towards a more inclusive workplace if this resource is not available for LGBTQ+ community and how to pave of public information, on easy language the road to equality. External speakers in-company. and its implementation in the different BE CONNECTED and Deloitte employees debated on the documents and the production of files advances and challenges facing individuals, accessible to all. companies and society. 26 27
COMMIT B Orientations for actions INNOVATE RAISE AWARENESS 1. Launch diversity products EDUCATE (ONESELF) City tour retracing the footsteps of Live my life and services the great women of Luxembourg Sodexo Luxembourg City Tourist Office The influence and main impact of an organisation lies in the products and services it offers. The national Diversity Day is an opportunity to launch products or services related to diversity. In 2017, Sodexo invited its collaborators to exchange their jobs with one of their INNOVATE INNOVATE • Imagine inclusive products and On 12 May 2015, the City Tourist Office th colleagues in order to deconstruct the offered a circuit on the compelling story services; stereotypes related to certain trades and of the Grand Duchy’s women, from the foster the internal cohesion. The innovation here is the ability Middle Ages to the present days. to anticipate and meet the needs of these target audiences: offer contracts or customer relations CREATE PARTNERSHIPS monitoring in different languages and adapted to different cultures and Positive actions: a label for equality, Special edition of ‘‘Diversity’’ stamps Client and staff awareness-raising needs (writing in Braille, etc.). an asset to the company POST Luxembourg through ‘‘Diversity’’ receipts • Celebrate Diversity Day and raise Ministry of Equality Pall Center awareness through the products. Special editions can be imagined to mark the commitment and values of the organisation and highlight its GET INSPIRED actions in favour of diversity: special On the occasion of the Diversity stamps, a range of receipts, bank Day 2015, POST Luxembourg created cards, telephone operator messages, The Ministry for Equality promoted its Pall Center communicated about the a limited edition ‘‘positive action’’ program, which supports Diversity Day from the beginning of May stamps on envelopes, etc. stamp to raise and finances Luxembourg companies that and on the 12th by adding a diversity awareness on the are committed to improving the working message on the sales receipts, raising its Use of the Diversity Day Lëtzebuerg national day. environment in terms of equality between staff’s and clients’ awareness on the topic. logo (see specifications on the women and men. following communication tools section, BE CONNECTED page 41). 28 29
COMMIT B Orientations for actions INNOVATE RAISE AWARENESS 2. Act on environment EDUCATE (ONESELF) Act on access for people ‘‘Press Play’’ and well-being at work with limited mobility Deutsche Bank Luxembourg AG2R LA MONDIALE The national Diversity Day makes it possible to take concrete steps towards creating a work environment and well- being that enables the inclusion of all in the professional sphere. In 2020 and for diversity, Deutsche Bank AG2R LA MONDIALE announced Luxembourg went for “Press Play”. INNOVATE The main aim was to share with all • Act on space-planning; and started the refurbishment of all its premises in order to guarantee the access employees, an email per day for a week May 20th could be the day you to all the premises and departments of on specific subject with 2 short videos: start renovation works or open the company to people with reduced a public/ professional one and DB employee a redesigned workplace that ensures mobility. videos. The idea is to explore and access for people with reduced encourage discussion on our various views on common topics. mobility (ex.: access ramp). CREATE PARTNERSHIPS Deutsche Bank Luxembourg received • Announce and implement numerous videos on the proposed subjects: a programme for flexible scheduling. • Covid 19 and working from home • Black lives matter The diversity of family situations • Unconscious Bias (in particular childcare, presence • Women in Leadership for dependant persons) and physical conditions requires organizations to rethink the notion of presence at GET INSPIRED work and to be open to solutions that are adapted to each and everyone. BE CONNECTED 30 31
COMMIT B Orientations for actions CREATE PARTNERSHIPS RAISE AWARENESS 1. Sign innovative partnerships EDUCATE (ONESELF) Acting on different forms Integration through art as regards diversity of diversity Wildgen Société Générale Luxembourg On May 20th you could sign a long-term partnership or make an ad-hoc action concrete in partnership with a non-profit organisation acting for diversity. Wildgen and the Luxembourg Art Law and Art Finance Association jointly organized These partnerships will make it possible to: Société Générale Luxembourg highlighted a graffiti workshop at Hariko moderated INNOVATE the discovery of knitting by associating by an asylum seeking Iraqi artist. • Include target audiences among with Mamie and Me. This action aimed at one’s employees (internship or access promoting the exchange between retired to employment); women and employees around an activity that finds a second youth. The grannies Diversity 1 – Exclusion 0 • Encourage mentoring; were thus offered a supplement of income PwC while allowing them to keep a social life. • PARTNERSHIPS Develop volunteering within the CREATE PARTNERSHIPS company through the organisation of a community day; • Engage in skills sponsorship; Rising awareness on religious diversity In 2016, PwC organized a friendly football elisabeth & ErwuesseBildung • Provide logistical support; game between PwC’s football team and a refugee team from the Luxembourg Red • Get involved in joint projects. Cross. GET INSPIRED For four years now, as part of the Part&Act For Diversity Day 2018, Elisabeth wanted project, IMS Luxembourg has offered to raise awareness on religious diversity tailored support to build Business-Non- by inviting its collaborators to several profit organisation partnerships. guided tours of places of worship and an exhibition on the world of prayer Go to : www.imslux.lu meditation. In addition, the organization Tel. : 26 25 80 13 mail : priscilia.talbot@imslux.lu BE CONNECTED partnered with the ErwuesseBildung asbl to create a multimedia presentation with the theme: ‘‘Different religions, festivals and customs’’. 32 33
COMMIT B Orientations for actions CREATE PARTNERSHIPS RAISE AWARENESS 2. List of associations relating EDUCATE (ONESELF) to diversity (non-exhaustive) GENERALISTIC APPROACH CULTURAL DIVERSITY GENDER AND SEXUAL ORIENTATION • 4Motion • Amitié Portugal - Luxembourg • Cid Femmes • Arti’chock • ASTI (Association de soutien aux • CIGALE (Centre d’informations gay et lesbien) • Caritas Luxembourg travailleurs immigrés) • Europa Donna Luxembourg • Croix-Rouge luxembourgeoise • Athénée Action Humanitaire Cap Vert • FFCEL INNOVATE • elisabeth • CCPL (Confédération de la • Geek Girls Carrots • Hariko communauté portugaise au Luxembourg) • ITGL (Intersex & Transgender Luxembourg) • Stëftung Hëllef Doheem • CDMH (Centre de documentation • MEC (Mouvement pour l’égalité des chances) • CNDS sur les migrations humaines) • Wide • CEFIS (Centre d’étude et de formation • Zarabina interculturelle et sociale) CREATE PARTNERSHIPS PROFESSIONAL INSERTION • CLAE Services (Comité de liaison / ENTREPRENEURSHIP des associations d’étrangers) HANDICAP & HEALTH, WELL-BEING AT WORK • Business Initiative • Mir wëllen lech ons Heemecht weisen • ADAPTH (Centre de compétence national pour l’accessibilité des bâtiments) • Care (DayCare) • Passerell • APEMH (Association des parents d’enfant mentalement handicapés) • CIGL Esch, Kopstal, Strassen, • ATP (Association d’aide par le travail thérapeutique pour personnes psychotiques) Walferdange • Autisme Luxembourg • Dress for success AGE • ELA (Association européenne contre les leucodystrophies) • Defi-job • arcus • Association Luxembourg Alzheimer • Forum pour l’emploi • elisabeth • Fondation Autisme Luxembourg GET INSPIRED • Fundamental • Maison des Associations • Fondation Kraizbierg • Inter-Actions • Mamie et moi • Fondation Kriibskrank Kanner • Jonk Entrepreneuren • RBS Zenter fir Altersfroën • Hörgeschädigten Beratung • Mumpreneurs • Info Handicap • Poil (Improvisational and spontaneous • RTPH (Réseau pour le Travail et la Promotion Humaine) theatre in Luxembourg) • SFP (Service Formation Professionnelle) BE CONNECTED • SOS Détresse • Special Olympics • Tricentenaire 34 35
COMMIT B Orientations for actions GET INSPIRED RAISE AWARENESS 1. When diversity and art A tour around the world thanks to Axa Photo contest on diversity Diversity in technicolor EDUCATE (ONESELF) rhyme with raised awareness: AXA Luxembourg Paypal KPMG Luxembourg get inspired by artists that make diversity heard • Visual arts: make plurality visible; By hosting an artist or an exhibition in Creation of a cookbook that contains PayPal invited all its employees to KPMG Luxembourg has created a video one’s company or by sponsoring one. various recipes, chosen by the employees, participate in a photo contest on the that shows the diversity of its employees: INNOVATE including photos and flags indicating theme of diversity in all its aspects and different origins, women, men etc. • Music: harmony and diversity; the ‘‘cooks’’, country(ies) of origin, the vote to elect the pest picture. The winner in technicolor. By inviting a music conductor to extend languages spoken by the participants as received a reward at the multicultural the metaphor and give an account of well as every dish’s country of origin. lunch on Diversity Day. his/her management of diversity. • Theatre: diversity takes centre-stage; CREATE PARTNERSHIPS By inviting a theatre company to illustrate the theme of diversity as chosen by the organisation. Diversity poetry slam • Sports: a symbol of unity in diversity. By organising a event with several IMS Luxembourg stakeholders. GET INSPIRED INSPIRED IMS invited Gina Arvai of Géisskan Kollektiv for a poetry slam on diversity as GET a clothing to the Diversity Day. BE CONNECTED 36 37
COMMIT B Orientations for actions BE CONNECTED RAISE AWARENESS Competition on the theme of diversity Photo exhibition 1. Sodexo BGL BNP Paribas Use social networks EDUCATE (ONESELF) Sodexo launched an internal competition BGL BNP Paribas shared its pictures from On Diversity Day, many Luxembourg for its employees, calling them to illustrate the opening of the travelling exhibition organisations used their social networks the following sentence: ‘‘Sodexo acts for "Move Together #Respect" by MEC asbl to show the outside the organisa- Diversity! And you, how do you act?’’. at its premises. tion’s commitment to the Diversity The creations were posted on their Charter’s principles through the day and Facebook page and the most creative ones were rewarded. to mobilize employees around diversity in a fun and interactive way. TITLE Statec INNOVATE On the Diversity Day, an organisation can: • Develop a game or a competition Faces of diversity and disseminate it through social STATEC staff published pictures on the KPMG Luxembourg networks to grab the attention of social networks representing its diversity the followers on diversity-related or during the day. on the Diversity Day action; CREATE PARTNERSHIPS • Launch an internal competition addressed to its employees; • Disseminate other communication For the 2016 Diversity Day, KNEIP supports. launched a social media campaign to show the diversity of its staff: the company Cooking Lesssons interviewed dozens of collaborators, eBay Luxembourg which where then published on Facebook and KNEIP’s other social media. GET INSPIRED eBay Luxembourg organised a cooking lesson via Zoom where colleagues shared recipes from their home countries. The CONNECTED BEBECONNECTED event was an excellent way to learn more about different cultures whilst simultaneously learning new, delicious recipes! 38 39
Communication C tools Photo Diversity Day Lëtzebuerg is the platform of choice to publicize your commitment to diversity. The Diversity Charter Lëtzebuerg provides you with a whole range of tools to mobilise all employees and stakeholders around this national day. These different tools will enable you to show your involvement before the day itself. Other elements will be transmitted to you at a later date to enhance your communication following May 20th. Find a downloadable version of all these elements on: www.chartediversite.lu/en/pages/diversity-day 40 41
Communication tools C LOGO LOGO USE OF THE LOGO It is recommended to illustrate your communication on the Diversity Size EMAILS Day Lëtzebuerg with the visual identity created for this purpose The logo can be used in different sizes. and not to use the Diversity Charter The minimum size is 15mm heigh. Lëtzebuerg main logo. WEBSITE AND BLOGS Do not translate the words on the logo. 15mm Clear space In order to respect the visual, we defined exclusion zones. The logo must remain clear and maintain distance from other elements that surround it.The minimum dimensions of this distance will always SOCIAL NETWORKS be 5mm around the logo. Logo background colour 5mm 5mm The Diversity Day Lëtzebuerg logo will be always used on white background. For any special need, please contact the Committee for the Diversity Charter Lëtzebuerg for approval. 5mm OFF-LINE COM. 5mm 42 43
Communication tools C LOGO LOGO USE OF THE LOGO Incorrect Use Colour palette EMAILS WEBSITE AND BLOGS DO NOT DISTORT IN ANY WAY CMYK 0 / 99 / 47 / 0 CMYK 56 /100 / 0 / 0 CMYK 0 / 15 / 96 / 0 RGB 237 / 27 / 94 RGB 148 / 28 / 129 RGB 254 / 212 / 21 SOCIAL NETWORKS CMYK 0 / 53 / 96 / 0 CMYK 64 /10 / 0 / 0 CMYK 0 / 88 / 18 / 0 RGB 247 / 143 / 39 RGB 66 / 181 / 232 RGB 238 / 67 / 132 CMYK 51 / 0 / 83 / 0 CMYK 87 / 82 / 0 / 0 CMYK 55 / 11 / 23 / 0 RGB 135 / 198 / 95 RGB 66 / 75 / 160 RGB 206 / 36 / 43 CMYK 36 / 71 / 39 / 62 CMYK 21 / 84 / 0 / 0 CMYK 36 / 67 / 0 / 0 RGB 85 / 45 / 59 RGB 197 / 77 / 156 RGB 167 / 109 / 174 DO NOT PUT IN A BOX DO NOT CHANGE THE COLOURS OFF-LINE COM. 44 45
YOUR EMAIL SIGNATURES Communication tools C LOGO TO MATCH THE COLOURS OF DIVERSITY In order to communicate your commitment before the event, there is EMAILS EMAILS a choice between two options to add to the Diversity Day Lëtzebuerg visual, as follows: • For more information on enriched signatures, see: Option 1 EN_VISUEL1.JPEG OU HD www.arobase.org/personnaliser/signature-enrichie.htm WEBSITE AND BLOGS • Use a mailing campaign to express your message in a targeted manner. Sending emails helps to showcase your actions but also to draw attention of and mobilise target groups regarding this day. We Act • Links to your website or to the Diversity Charter Lëtzebuerg presenting Diversity Day, to obtain more information. www.chartediversite.lu/en www.chartediversite.lu/en/pages/diversity-day SOCIAL NETWORKS Option 2 EN_VISUEL_INSERT_LOGO.JPEG OU HD We Act YOUR LOGO OFF-LINE COM. 46 47
YOUR WEBSITE, INTRANET Communication tools C LOGO AND BLOGS: PLATFORMS OF YOUR COMMITMENT You can create news, animate your banners and communicate with EMAILS the proposed visuals.There are four ressources available to illustrate your website: Option 1 (GENERIC) EN_CARRE.JPEG OU HD Option 3 (CUSTOMIZABLE) EN_VISUEL_INSERT_LOGO.JPEG OU HD WEBSITE AND BLOGS We Act We Act YOUR LOGO Option 4 SOCIAL NETWORKS (CUSTOMIZABLE) EN_VISUEL2.JPEG OU HD Option 2 (GENERIC) EN_VISUEL1.JPEG OU HD ct Act We A We YOUR LOGO OFF-LINE COM. 48 49
SOCIAL NETWORKS Communication tools C LOGO FOR OPTIMAL VIRAL COMMUNICATION Social networks such as Twitter, LinkedIn, Facebook, Google Plus, etc. are EMAILS privileged media to maximize viral communication. On social networks you can announce your commitment, your planned actions as well as Option 1 (GENERIC) EN_VISUEL1.JPEG OU HD mobilise people around this day. In a second stage, these platforms will enable you to provide coverage of the day itself (as a post event). Act • Use one of the proposed files on its own or as a complement to your article presenting your organisation’s commitment. We WEBSITE AND BLOGS Example to publish Option 2 (CUTOMIZABLE) EN_VISUEL_INSERT_LOGO.JPEG OU HD Act YOUR LOGO SOCIAL NETWORKS We NETWORKS ‘‘On May 20th, - Name of organisation - is participating in Diversity Day Lëtzebuerg, the national day of diversity in SOCIAL Luxembourg. More info on our actions in favour of diversity Option 3 (CUTOMIZABLE) EN_VISUEL2.JPEG OU HD on - link to your website - #DiversityDay21’’ We Act OFF-LINE COM. YOUR LOGO 50 51
POSTERS & FLYERS Communication tools C LOGO FOR YOUR OFF-LINE COMMUNICATION Posters will be available announcing Diversity Day Lëtzebuerg. EMAILS Customizable versions to match your visual identity will be provided to you so that you can communicate on the event at your organisation’s key locations one month before it takes place. • Use one of the proposed files on its own or as a complement to your article presenting your organisation’s commitment. WEBSITE AND BLOGS Poster Examples SOCIAL NETWORKS COM. OFF-LINE COM. OFF-LINE 52 53
The steps D to remember 54 55
INVOLVEMENT The steps to remember D OF THE ORGANISATIONS: COMMIT IN 3 STEPS 1 2 3 2nd March 2021 22nd April 2021 29th April 2021 20th May 2021 Reception of the support kit: ideas for action and communication DIVERSITY ACTIONS Preparation Update on actions Selecting the and information programmed by organisations workshop for the organisations for the official Diversity Day at the Diversity on the field visit Charter Lëtzebuerg Charter communication: consolidation and relay of the various actions Reception of the support kit: ideas for 2019 Diversity Awards Ceremony action and 4th Diversity communication Awards ceremony 56 57
The Diversity Charter Lëtzebuerg is supported by: IMS - Inspiring More Sustainability - for more than 10 years, has been the leading network of Luxembourg companies involved in Corporate Social Responsibility (CSR). IMS explores new solutions and concretely tests sustainable alternatives, thanks to working groups and pilot projects with positive impacts. COMMITEE FOR THE DIVERSITY CHARTER LËTZEBUERG PO/ IMS Luxembourg Through these projects, IMS facilitates initiatives by mobilizing all BP. 2085 stakeholders (private, public and associative). L-1020 Luxembourg IMS is an independent, apolitical, non-profit organization that Tél : +352 26 25 80 13 benefits from the expertise of an agile and creative team. The info@chartediversite.lu www.chartediversite.lu network represents 16% of the Luxembourg workforce and is the national representative of the European organization CSR Europe. Produced at Grand Duchy of Luxembourg. March 2021 All rights reserved Committee for the Diversity Charter Lëtzebuerg / IMS Luxembourg Neither the Committee for the Diversity Charter Lëtzebuerg, nor any other person acting on its behalf can be held responsible for any use made of the information in this publication. ISBN 978-2-9199642-3-9 58 59
CHARTE de la DIVERSITE LËTZEBUERG Would you like to engage in favor of diversity promotion and non-discrimination ? Become a signatory and act for diversity. www.chartediversite.lu The Diversity Charter Lëtzebuerg is supported by: Luxembourg’s leading network for Corporate Responsibility IMS Luxembourg Siège Social : Tel: +352 26 25 80 13 Retrouvez-nous sur les réseaux sociaux: B.P. 2085 33 rue du Puits Romain info@imslux.lu Linkedin, Twitter, Facebook, Youtube, Flickr L-1020 Luxembourg L- 8070 Bertrange www.imslux.lu
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