ACORN EDUCATION TRUST. COVID BUSINESS CONTINUITY PLAN
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ACORN EDUCATION TRUST.
COVID BUSINESS
CONTINUITY PLAN
School: Clarendon Academy
School Specific Plan
Signed by:
Rob Price & David Cade Headteacher/Deputy Headteacher
Date 15 January 2021
Acorn Education Trust Director of School Services
Date 15 January 2021
0
Aim
If a local area sees a spike in coronavirus (COVID-19) infection rates, that is resulting in
localised community spread, appropriate authorities will decide which measures to
implement to help contain the spread – these measures could include the partial closure of
schools in the area.
This document outlines how the school will operate if a national/local lockdown is
implemented. If a local lockdown is implemented in our area, the school will work closely with
the local Health Protection Team (HPT) and implement provisions as advised by the team.
This is a live document that will be reviewed by Acorn Senior Executive and Clarendon SLT as
and when the situation develops.
Key principles:
1. Schools remain open and safe.
2. Staff and students feel safe and happy.
3. Teachers are teaching and students are learning at school and at home.
Whatever the situation, the school will need time to plan and organise to maintain the care
and safety of all, therefore one or two days full closure may be needed in response to
significant staff illness, student illness requiring significant deep cleaning, or the emergence
of a potential national/local lockdown.
1
On-site provision in the event of a national/local lockdown
Students – see Appendix 1 detailing preparations for a national/local lockdown
Staff - see Appendix 5 detailing staff guidance for Microsoft Teams teaching
Key Principles:
1. Critical workers, which includes school staff, are permitted to travel into and out of
the lockdown areas to get to work, in order to maintain provision for students who
will be attending on-site provision.
2. If shielding measures are reintroduced due to a national/local lockdown, affected
members of staff will be supported to work from home, or the appropriate leave or
pay measures will be discussed.
3. Staff with roles that must be undertaken on site will be asked to come into school to
deliver the provision, unless they are shielding or self-isolating. All staff members who
are able to carry out their role from home will be supported to do so.
An audit of all staff will be conducted to assess who is able to work on site, and who will need
to work from home due to their underlying health issues, or those of the people they live
with. The audit will be reviewed on a continuous basis to establish whether the circumstances
of any staff member have changed.
If any staff member has concerns regarding working on the school site, they will discuss these
concerns with their line manager.
Infection prevention and control
Clarendon’s risk assessments will continue to be adhered to and meet the requirements set
out in the DfE’s system of controls.
Any member of the school community who displays symptoms of coronavirus must go to get
a test. Tests can be booked online or ordered by telephone via NHS 119. Critical workers,
including school staff, have priority access to testing.
If a student develops symptoms of coronavirus while on site, they will be taken to a
designated isolation area while they wait to be collected. If required, the student will be
supervised while they await collection. If the supervising member of staff is unable to
maintain social distancing, e.g. due to the student’s age or needs, they will wear full PPE. After
the student has left the premises, any areas they were in will be cleaned. The student’s
parents will be encouraged to get their child tested.
If the test is positive, the student will need to self-isolate for a period of 10 days (which
includes the day the symptoms started, or the day the test was had if there were no
symptoms).
Remote education will be arranged for any student who has to self isolate immediately –
unless the student is too unwell to engage.
2
If a staff member develops symptoms while on site, they will be directed to go home to self-
isolate and to get a test. Cover arrangements will be put in place. Periods of isolation are as
above.
Any staff members or students who have been in close contact with a symptomatic individual
do not need to self-isolate, unless they develop symptoms themselves or the individual
subsequently tests positive.
If any staff members or students test positive, the school will contact the local Health
Protection Team (HPT), and follow their guidance. In most cases, the individual’s close
contacts at school will be sent home to self-isolate for 10 days and encouraged to get a test
if they develop symptoms. If more individuals test positive, the school will follow advice from
the local HPT, which may include requiring more people to self-isolate.
See Appendix 3 detailing our approach for managing suspected or confirmed cases of Covid-
19
Transport
Students and staff that have to attend Clarendon will be encouraged to walk or cycle
wherever possible, and to avoid public transport. If students and staff need to use public
transport, they will be reminded that those over the age of 11 are required to wear a face
covering while travelling, unless they have an exemption card.
Remote Learning during lockdown or bubble closure
If a national/local lockdown is implemented, the school will offer immediate access to remote
education for students who are required to remain at home. If there is not a local lockdown,
but a single class or bubble needs to self-isolate, the school will immediately implement
remote learning for that cohort.
See Appendix 1 detailing preparations for a national/local lockdown
Clarendon will utilise the support available through the DfE’s ‘Get help with Technology
during cornonavirus (COVID-19)’ scheme. Under the scheme, the school can order a number
of laptops, tablets and 4G wireless routers, to support the following groups of students if they
do not have access to a digital device or the internet through other means:
• Students in Years 7 to 11, who are affected by disruption to face-to-face education.
• Clinically extremely vulnerable children across all year groups who are shielding or
self-isolating in line with government and/or clinical advice.
Before distributing devices, the school will ensure:
• The devices are set up to access remote education.
3
• Appropriate safeguarding controls and support are in place to help students and their
families use the devices safely.
The DfE have also worked in partnership with mobile network operators to help students in
Years 7 to 11 who rely on a mobile internet connection when their face-to-face education is
disrupted by coronavirus (COVID-19). Families may be able to benefit from free increases to
their mobile data if they’re a customer of either: EE, O2, Sky Mobile, SMARTY, Tesco Mobile,
Three, Virgin Mobile or Vodafone.
Alongside the DfE IT provision, The Trust will provide further resources to support on line
learning.
Rob Knott (Head of Acorn IT) will arrange distribution of all laptops to Clarendon, and process
data increases.
David Cade (Deputy Headteacher), will issue and receive laptops and dongles, according to
the needs of students at that time.
See Appendix 4 detailing student protocols for Microsoft Teams lessons – this also includes
how to access Microsoft Teams lessons.
Returning to school
The Headteacher with and through the Trust will work with the LA to ensure students only
return to school when it is safe for them to do so. Prior to the return of students and staff, all
relevant risk assessments will be reviewed.
After a period of self-isolation, bubble closure, or the lessening of national/local lockdown
rules, the headteacher will inform parents when their child will return to school.
The headteacher will listen to all concerns that parents may have about their child returning
to school and will advise them of the measures in place to ensure the safety of their child.
Safeguarding
Ensuring safeguarding arrangements remain effective while the school is partially closed is a
key priority. Our Child Protection and Safeguarding Policy was updated during the national
lockdown to include provisions for keeping students safe during the coronavirus pandemic –
we will continue to follow these procedures for students who remain at home, where
appropriate, until all students are able to return to school.
We will continue to ensure that:
• The best interests of students always come first.
• If anyone in the school has a safeguarding concern about a pupil, they act immediately.
• A DSL or deputy DSL is always available.
4
• Unsuitable individuals are not permitted to work with students or come into contact
with students whilst on site.
• Students who remain at home are protected when they are online.
Food provision
We will ensure measures are in place so that meals can be prepared and served safely for
critical worker and vulnerable students, who remain on site.
The catering team will also work with our food providers to ensure we can continue offering
Free School Meals (FSMs) to students and families who are eligible whether at home or on
site.
Eligible FSM students learning from home, will be able to pick up a food parcel (enough for 2
days), from the gate behind the canteen at 1pm on the following days: Monday, Wednesday
and Friday. Alternatively, weekly food parcels can be arranged for collection on a Monday to
reduce journeys.
FSM critical worker and vulnerable students will continue to be served food during the day
while on site.
In some cases, the Trust will adopt the government voucher scheme for eligible FSM families.
James Evans (Head of School Services) will oversee all aspects of catering.
David Cade will be responsible for liaising with parents, to ensure the right provision is
delivered.
Communication
The school will communicate its plan for a national/local lockdown with parents, including
whether it will remain open to vulnerable students and children of critical workers, or if
remote working will be applicable for all.
Jo Ronxin (Head of Acorn Communication) will oversee all communication and prepare all
templates.
All relevant stakeholders will be kept up-to-date with the circumstances of the national/local
lockdown and how it affects the school as they develop.
If any member of the school community wishes to discuss any concerns relating to the
school’s provision during this period, they should contact the following as appropriate:
• Staff – their line manager
• Students – their class teacher or member of pastoral staff
• Parents – the headteacher
5
Monitoring and review
This plan will be reviewed continually in line with guidance from the government and Public
Health England (PHE).
Any changes to the plan will be communicated to all relevant stakeholders.
Appendices for
Appendix 1 – Plans for national/local lockdown
Appendix 2 – Local authority documentation: Actions in the event of a confirmed case of
Covid-19
Appendix 3 – ‘What to do’ document for SLT – Covid Protocols For in-school and out of
hours
Appendix 4 – Student Protocols for Microsoft Teams Lessons
Appendix 5 – Staff Guidance for Microsoft Teams Teaching
Appendix 6 – Significant staff absence at Clarendon
Appendix 7 - News Release
Appendix 8 – Template letter: STAFF WHO ARE CLOSE CONTACTS OF CONFIRMED CASE
Appendix 9 – Template letter: PARENTS OF CHILDREN WHO ARE IN THE SAME BUBBLE AS
CONFIRMED CASE
Appendix 10 – Template letter: PARENTS OF CHILDREN WHO ARE CLOSE CONTACT OF
CONFIRMED CASE
Appendix 11 - Template letter: PARENTS OF CHILDREN NOT AFFECTED BY CONFIRMED CASE
Appendix 12 – Template letter: ALL PARENTS - TO INFORM OF CASE WITH NO EXCLUSIONS
6
7
Appendix 1
Plans for a National/Local Lockdown
All students, other than critical workers and vulnerable students, will work remotely from
home. Students should follow their school timetable as lessons will continue remotely. All
students should ensure that they have a Teams account setup on a device which is
compatable.
Teachers will work remotely from home where possible and deliver the timetabled lesson.
Teachers will use a variety of methods to support the year groups learning from home.
These include: lessons via Teams, Show My Homework, emails, phone calls, etc. Students
will be supported with DfE laptops if they do not have devices they can use at home.
Critical worker and vulnerable children will continue to attend school and be part of the
Teams lesson alongside their peers.
Live lessons will begin at the times below giving students and teachers increased gaps
between lessons for sufficient breaks and also to ventilate the room if working in school.
Period 1 – 9:15am
Period 2 – 10:15am
Period 3 – 11:35am
Period 4 – 12:35pm
Period 5 – 2:10pm
In the case of staff absence through illness, no lesson will be able to take place on Teams.
Heads of Department will ensure adequate work is set on Show My Homework for the
students due to be in that lesson.
8Appendix 2
Schools Internal Action Card version 4
Outline Definitions
Schools, under current DFE SUSPECTED Case: continuous cough and/or high temperature and/or a loss of, or change in, normal sense of
guidance, have children and taste or smell (anosmia)
staff working in class and CONFIRMED Case: laboratory test positive case of COVID-19 with or without symptoms
year group ‘bubbles’. This, Contact
along with strictly enforced 1. Direct close contacts: Face to face contact with a case for any length of time, within 1m, including being
hygiene rules such as coughed on, a face to face conversation, unprotected physical contact (skin to skin). This includes exposure
regular hand washing, catch within 1 metre for 1 minute or longer.
it and bin it processes, 2. Proximity contacts: Extended close contact (within 2m for more than 15 mins) with a case
regular cleaning and 3. Travelled in a small vehicle with a case
disinfection of surfaces and Note: Household of CONTACTS do not need to isolate
social distancing where Infectious Period: The infectious period is from 48 hours prior to symptom onset to 10 days after, or 48hrs
possible are the main forms prior to test if asymptomatic
of preventative practice. Outbreak: Two or more confirmed cases among individuals who are direct close contacts, proximity contacts
Limiting where possible or in the same cohort or ‘bubble’.
mixing between bubbles is Cluster: 2 or more confirmed cases among students or staff in the same setting within 14 days
also a key part of work in
schools.
Actions
SUSPECTED Case CONFIRMED Case 2 ≥ CONFIRMED Cases
Only notify LA PH Contact LA PH by email Contact LA PH
(PHTracing@wiltshire.gov.uk) and PHE (PHTracing@wiltshire.gov.uk) to notify of (PHTracing@wiltshire.gov.uk) and PHE SW
SW HPT (swhpt@phe.gov.uk) if: confirmed case. See ‘Information for HPT (swhpt@phe.gov.uk) to notify of
- suspected case has been admitted to notification email’ section below. confirmed case. PH LA will support risk
hospital with Covid symptoms assessment and follow up
- suspected case won’t or can’t get Also contact PHE SW HPT
tested (swhpt@phe.gov.uk) if case involves a- there is a cluster of possible cases/ boarding school or special educational
increased absenteeism needs school
- suspected case has link to definite case.
Isolate individual for 10 days (day of Isolate individual for 10 days. (day of onset Isolate cases for 10 days.
onset plus 10 days). Remainder of plus 10 days) Remainder of household need (day of onset plus 10 days)
household need to isolate for 14 days. to isolate for 14 days. Remainder of household needs to isolate
for 14 days.
Cases must stay at home and get tested. Advise those in contact (as defined above) Advise those in contact (within
to isolate for 14 days. HPT will help identify class/bubble) to isolate for 14 days. HPT will
contacts. Household members of those who help identify contacts.
isolate do not need to isolate unless Household members of those who isolate
develop symptoms. Symptomatic contacts do not need to isolate unless develop
to get tested. symptoms. Symptomatic contacts to get
tested and engage with test and trace.
Clean/disinfect rooms suspected case Clean/disinfect rooms suspected case was Clean/disinfect where possible with
was using – ensure appropriate PPE are using – ensure appropriate PPE are used. appropriate PPE. Refer to cleaning guidance
used. Continue until isolation periods end. on gov.uk
Await test results. SW HPT will provide tools to support
outbreak communications and infection
control advice
If positive, follow CONFIRMED case Case & contacts/household can stop Call HPT if situation worsens, there are
process. isolating once isolation period is complete. hospitalisations or complex cases, media
interest or if you have any other concerns.
If negative, individual can return once
well & contacts/ household can stop
isolating.
Wiltshire schools do not need to contact the DfE helpline about positive cases. Local Authority Public Health will support schools to
manage the situation where positive cases arise with PHE SW HPT where appropriate. The DfE will be kept informed of cases locally
through regular updates from the Local Authority.
1Local Authority response to positive cases
Public Health will: support with risk assessment; advise on next steps; provide information for parents on self-isolation; and support with
communications including providing template letters for parents etc. This will happen in partnership with LA Education, Communication and
Transport colleagues and PHE SW HPT where appropriate.
If out of hours
Contact details:
• Local Authority Public Health (LA PH) - PHTracing@wiltshire.gov.uk - this inbox will be monitored frequently both during and out of office
hours and a member of the team will respond
• PHE SW HPT Email: swhpt@phe.gov.uk
Information for notification email
Please include as much of the following information as possible in your notification email to LA PH:
• Name of school
• Type of school – primary, secondary, special school
• Key staff contact details (name and phone number) to discuss situation
• Age and/or year group of positive case(s) – do not include personal identifiable information
• Number of children in bubble/ year group
• Date of onset of symptoms
• Date last in school
Contact details
• Local Authority Public Health (LA PH): PHTracing@wiltshire.gov.uk – this inbox will be monitored frequently both during and out of office
hours and member of the team will respond.
• PHE SW HPT Email: swhpt@phe.gov.uk
• PHE SW HPT Number: 0300 303 8162
• PHE SW Centre – for HPT OOHs: 0344257 8195
• Helean Hughes – Director Education and Skills helean.hughes@wiltshire.gov.uk
2• NHS Testing service: NHS 111 Online portal or call 119. Or visit https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested
• Regional leads:
o Steve Wigley (North) steve.wigley@wiltshire.gov.uk
o Lesley Lowe (East) lesley.lowe@wiltshire.gov.uk
o Simon Watkins (West) simon.watkins@wiltshire.gov.uk
o Helen Southwell (South) helen.southwell@wiltshire.gov.uk
• Louise Lewis - Head of Service louise.lewis@wiltshire.gov.uk
• *Wiltshire Council Public Health – publichealth@wiltshire.gov.uk – for general enquiries about coronavirus not related to a positive case
Further information to consider for Outbreak Control Team (OCT) meeting
• Infection prevention control measures
• How children move around the school – break and lunch times
• Potential for bubbles mixing
• Cross over with other provision e.g. after school
• Children with safeguarding concerns
• Children on EHCPs / with complex needs
• Siblings in other year groups
• Transport
• Home learning provision
• Staff working in other settings – e.g. peripatetic
• Communications – LA will always provide support around this
• Inform/ involve Chair of Governors
For detailed information see:
• Wiltshire Local Outbreak Management Plan (scroll about half way down)
• Right Choice Covid-19 page for useful information and resources including: Risk mitigation advice for schools updated 16 th July; School
staff risk assessment; risk assessment for schools; September opening guidance for schools; Checklist for Acute Respiratory Infection
3Management in Educational Settings. Check this page on Right Choice regularly for updated information including the latest version of
this Schools Internal Action Card
• Guidance for schools for opening including safer working practice and protective measures:
https://www.gov.uk/government/collections/guidance-for-schools-coronavirus-covid-19?utm_source=7e9a249c-fba1-47a8-874e-
3eda4292ceec&utm_medium=email&utm_campaign=govuk-notifications&utm_content=immediate#history
• https://www.gov.uk/government/publications/coronavirus-covid-19-implementing-protective-measures-in-education-and-childcare-
settings
4Apppendix 3
‘What to do’ document for SLT
Covid Protocols
For in-school and out of hours
Roles and Teams ........................................................................................................................ 3
Contact Numbers ................................................................................................................... 3
Suspected case in child or staff member ................................................................................... 4
Confirmed case in child or staff member .................................................................................. 6
Two or more confirmed cases in the same group or class ........................................................ 9
Key considerations if Out of Hours .......................................................................................... 11
Non-School Contacts................................................................................................................ 11
Appendix 4 .................................................................................. Error! Bookmark not defined.
Use of tools ................................................................................. Error! Bookmark not defined.
Equal access to all in the class ................................................. Error! Bookmark not defined.
Tips for teachers when remote teaching .................................... Error! Bookmark not defined.
General pointers:.................................................................................................................. 21
Adapting pedagogy .............................................................................................................. 21
New subject matter being taught: ....................................................................................... 21
Refer to previous learning activities that students can reference to or check back on: ..... 21
Communicate clearly what it is you want the student to learn and achieve ...................... 21
Consider asking students to complete some prep work ahead of the task ........................ 22
Keep checking on the progress the students are making during the task / lesson ............. 22
Tasks need to be set where students need to process / use the new learning gained ....... 22
Let students know when / or if they have understood the subject matter ........................ 22
Provide adequate feedback on what they have done ......................................................... 22
Spread content over time .................................................................................................... 23
Know how each class learns best in remote teaching ......................................................... 23
Look to encourage peer communication ............................................................................. 23
Principles for remote teaching at Clarendon Academy .............. Error! Bookmark not defined.
Tools: Online meeting / lesson tools ....................................................................................... 24
Tools: Show My Homework ........................................................ Error! Bookmark not defined.
1Clarendon Academy
Frome Road
Trowbridge
Wiltshire
BA14 0DJ
Telephone: 01225 762686
URN: 138885
DfE number:
UKPRN: 10032523
Headteacher: Mr Robert Price -
Email: rbp@Clarendonacademy.com
This guidance covers three key areas:
• Suspected case in child or staff member
• Confirmed case in child or staff member
• Two or more confirmed cases in the same group or class
A key reminder of the definitions:
• Suspected Case:
o Continuous cough and/or high temperature and/or a loss of, or change in,
normal sense of taste or smell (anosmia)
• Confirmed Case:
o Laboratory test positive case of COVID-19 with or without symptoms
• Direct Contact:
o Face to face contact with a case for any length of time, within 1m, including
being coughed on, a face to face conversation, unprotected physical contact
(skin to skin). This includes exposure within 1 metre for 1 minute or longer.
• Infectious Period:
o The infectious period is from 48 hours prior to symptom onset to 10 days
after, or 48 hours prior to test if asymptomatic
• Outbreak:
o Two or more confirmed cases among individuals who are direct close
contacts, proximity contacts or in the same cohort or ‘bubble’.
• Infectious period:
o 48 hours before the onset of symptoms to 10 days after onset. If case has no
symptoms but a positive test, it is 48 hours prior to test
2Roles and Teams
Contact Numbers
Name Appointment Mobile Email
Rob Price Headteacher 07732 800899 rbp@clarendonacademy.com
Craig Turze Deputy Headteacher 07511 700837 cxt@clarendonacademy.com
Dave Cade Deputy Headteacher 07874 796897 dec@clarendonacademy.com
Louise Clune Assistant lxc@clarendonacademy.com
Headteacher
Mike Griffiths Assistant mlg@clarendonacademy.com
Headteacher
Rhys Jones Head of Science rhj@clarendonacademy.com
Sarah Newton Assistant sdn@clarendonacademy.com
Headteacher
Tom Nolan Assistant trn@clarendonacademy.com
Headteacher
Anthony Assistant axs@clarendonacademy.com
Sanchez Headteacher
Angie Snelling Head’s PA axs@clarendonacademy.com
The new DfE service can be reached by calling DfE’s existing helpline on 0800 046 8687 and
selecting the option for reporting a positive case. The line will be open Monday to Friday
from 8am to 6pm, and 10am to 4pm on Saturdays and Sundays.
Guidance www.gov.uk/coronavirus for detailed schools guidance
Testing www.nhs.uk/ask-for-a-coronavirus-test
Register a coronavirus test https://gov.uk/enter-lateral-flow-test
3Suspected case in child or staff member
What to do if there is a suspected case by a child or staff member in the school. Although it
is likely to be during the school day, there are steps outlined below that need to be
followed:
Step How / to do
If the student or o Call Reception on 100
staff member is at o Isolate student away from others outside on bench (use shelter
school in inclinent weather)
o Refer to PPE guidance if personal care is required within 2m
o Send student or staff member home
o School medical officer to contact home
o Advise student or staff member to get a test
o Student report results to absence line
attendance@clarendonacademy.com
o Staff to report results to RBP/DEC
If the student or o Student or member of staff to self isolate at home and get a test
staff member o Advise other members of household to self-ioslate pending
notifies by tel / results
email out of school o If access to test is difficult, issue out from medical officer
hours o Pending results, student to self-ilsolate for 10 days
o Student report results to absence line
attendance@clarendonacademy.com
Ensure the case o In all cases:
isolates for 10 days o Student - Need to inform absence line
excluding the day attendance@clarendonacademy.com
of onset o Staff - Need to inform RBP/DEC the date that the staff member
was sent home from school OR the date that the staff member
first reported isolation
o An X code will be entered for 10 days in to SIMs
o Tutor of the student to be emailed by AJR to inform them to
keep alert
o Email the teachers and advise to include student via Teams for
all lessons
Cases must stay o All staff to check SIMs registers, on lesson by lesson basis, to
home and get ensure students who have been X coded for 10 days do not
tested return to lessons sooner
o Tutor to ask the student to confirm that they have had a
negative test result back
Clean and disinfect o Email premises@clarendonacademy.com and
rooms the SLT@clarendonacademy.com with list of rooms that the
suspected case suspected case had been in the last week
was using o Rooms must be ‘cleaned and disinfected’
Await test result o Monitor attendance and liaise with parent / tutor as needed
o Teaching staff to include student in every lesson whilst absent
4o No further action is needed until the test result is known
Test result is o Student or staff member to be told to return to school once well
negative o Household can stop self-isolating and carry on as normal
Test result is o Go through process on next page ‘Confirmed case in child or
positive staff member’
5Confirmed case in child or staff member
If there is a confirmed case by a student or staff member:
Step How / to do
Information is o Make sure to take down the following details
shared of the o Name of student / staff member
positive case - child o Date they were last in school
o Any contact with anyone outside the bubble outside
of school
o Date they first showed symptoms
o Date they began isolating (if applicable)
o Date they went for test
o Date they received the test
o Last date that they were in the school
Information is o Email sent to all staff informing of positive case, and asking
shared of the if staff have interacted with the colleague as follows:
positive case - staff o been in face-to-face contact within one metre
o been in contact within one metre for one minute or
longer
o had contact within two metres for more than 15
minutes
o have had physical contact with
o travelled with you in a small vehicle
Contact PHE SW o Contact local Public Health Team (HPT)– they will advise,
and where necessary deploy unit to location: South West
Centre HPT (Bristol), 2 Rivergate, Temple Quay, Bristol, BS1
6EH,
o Telephone 0300 303 8162 (option 1, then option 1)
o Out of hours advice
o 0300 303 8162 (option 1)
o New DfE service helpline on 0800 046 8687 and selecting
the option for reporting a positive case. Open Monday to
Friday from 8am to 6pm, and 10am to 4pm on Saturdays
and Sundays.
o Collate information of student/staff. Also add:
o Number of students in bubble
o Any time in AP
o Any time in Behaviour Hub
o Any students who were not in school 48hrs before positive
student
Update SLT o Update SLT@clarendonacademy.com :
o Name of student
o Year group
o Date and time you found out of the confirmed case
6Update staff o Inform staff of details (name, year (student)) of the
confirmed case and what actions staff need to do
(considering whether close contact has been made)
DfE / NHS o Will support the risk assessments that have been set up
o Will follow up on next steps
NOTE o If the student / staff member has not been in the setting
during the infectious period (48 hours before symptoms to
10 days after) then no further action needs to be taken by
the school
o If the student / staff member has been in the setting 48
hours before symptoms or 10 days after, then move on to
the next step
Ensure that the o Ensure contact is made with home
case isolates for 10 o Very clear instructions as to why the child / staff member
days excluding the needs to stay away from school
day of onset o An X code will be entered for 10 days in to SIMs for students
o Tutor of the student to be emailed to inform them to keep
alert by attendance@clarendonacademy.com
o Teaching staff to include student in every lesson via Teams
The household of o Phonecall to parent(s) of student or the staff member
the case needs to letting them know that the household of the positive test
isolate for 10 days case needs to isolate for 10 days
The class / group in o The HPT will help to identify contacts who need to isolate
close contact with o Letters will be made available from DfE / NHS that need to
the case need to be sent home to parents / staff members
sent home / stay o SIMS InTouch to be used to send text to students’ parents /
home for 14 days carers to inform them their child is being sent home
following a positive case within their bubble. And will be
requested to contact a member of SLT on the above
numbers to authorise their child to leave the site
o SLT will deploy to classes, and filter students out the nearest
exit on receipt of authority from parent or carer
o IT will distribute web cameras to the location of the closed
bubble
o Students now remote learning should follow their school
timetable
o Teachers will still go to the students’ allocated classroom
and deliver the timetabled lesson to the vulnerable/critical
workers in person, whilst remotely teaching/supporting the
students working from home.
o Teachers will use a variety of methods to support the year
groups learning from home. These include: lessons via
Teams (using a webcam), Show My Homework, emails,
7phone calls, etc. Students will be supported with Trust
laptops if they do not have devices they can use at home.
o An update will be sent out to parents via email
Ask symptomatic o Ensure that the class / group who are isolating (step above)
contacts to get know that they need to get tested if they become
tested symptomatic
o Engage with Test and Trace system
Clean and disinfect o Email premises@clarendonacademy.com and
rooms the SLT@clarendonacademy.com with list of rooms that the
suspected case was suspected case had been in the last week
using o Rooms must be ‘cleaned and disinfected’
Isolation period o Cases and contacts can return once the isolation period is
finishes completed
Correspondence o Consider Appendix 7
o Consider Appendix 8
o Consider Appendix 9
o Consider Appendix 10
o Consider Appendix 11
o Consider Appendix 12
8Two or more confirmed cases in the same group or class
If there are two or more confirmed cases in the same group or class:
Step How / to do
Information is o Make sure to take down the following details
shared of the o Name of student / staff members
positive case o Dates they were last in school
o Any contact with anyone outside the bubble outside
of school
o Dates they first showed symptoms
o Dates they began isolating (if applicable)
o Dates they went for test
o Dates they received the test
o Last date that they were in the school
Contact PHT SW o Contact local Public Health Team (HPT)– they will advise,
and where necessary deploy unit to location: South West
Centre HPT (Bristol), 2 Rivergate, Temple Quay, Bristol, BS1
6EH,
o Telephone 0300 303 8162 (option 1, then option 1)
o Out of hours advice
o 0300 303 8162 (option 1)
o New DfE service helpline on 0800 046 8687 and selecting
the option for reporting a positive case. Open Monday to
Friday from 8am to 6pm, and 10am to 4pm on Saturdays
and Sundays.
o Collate information of student/staff. Also add:
o Number of students in bubble
o Any time in AP
o Any time in Behaviour Hub
o Any students who were not in school 48hrs before positive
student
Update SLT o Update SLT@clarendonacademy.com :
o Name of student
o Year group
o Date and time you found out of the confirmed case
Update staff o Inform staff of details (name, year (student)) of the
confirmed case and what actions staff need to do
(considering whether close contact has been made)
Ensure that the o Ensure contact is made with home
case isolates for 10 o Very clear instructions as to why the child / staff member
days excluding the needs to stay away from school
day of onset o An X code will be entered for 10 days in to SIMs for students
o Tutor of the student to be emailed to inform them to keep
alert by attendance@clarendonacademy.com
9The household of o Phone call to parent(s) of student or the staff member
the case needs to letting them know that the household of the positive test
isolate for 10 days case needs to isolate for 10 days
Clean and disinfect o Email premises@clarendonacademy.com and
rooms the SLT@clarendonacademy.com with list of rooms that the
suspected case was suspected case had been in the last week
using o Rooms must be ‘cleaned and disinfected’
The class / group in o The HPT will help to identify contacts who need to isolate
close contact with o Letters will be made available from DfE / NHS that need to
the case need to be sent home to parents / staff members
sent home / stay o SIMS InTouch to be used to send text to students’ parents /
home for 14 days carers to inform them their child is being sent home
following a positive case within their bubble. And will be
requested to contact a member of SLT on the above
numbers to authorise their child to leave the site
o SLT will deploy to classes, and filter students out the nearest
exit on receipt of authority from parent or carer
o IT will distribute web cameras to the location of the closed
bubble
o Students now remote learning should follow their school
timetable
o Teachers will still go to the students’ allocated classroom
and deliver the timetabled lesson to the vulnerable/critical
workers in person, whilst remotely teaching/supporting the
students working from home.
o Teachers will use a variety of methods to support the year
groups learning from home. These include: lessons via
Teams (using a webcam), Show My Homework, emails,
phone calls, etc. Students will be supported with Trust
laptops if they do not have devices they can use at home.
o An update will be sent out to parents via email
Ask symptomatic o Ensure that the class / group who are isolating (step above)
contacts to get know that they need to get tested if they become
tested symptomatic
o Engage with Test and Trace system
Call HPT if… o The situation worsens considerably
o There are many hospitalisations or complex cases
o Any media interest
o Any other concerns you feel you need support with
Correspondence o Consider Appendix 7
o Consider Appendix 8
o Consider Appendix 9
o Consider Appendix 10
o Consider Appendix 11
o Consider Appendix 12
10Key considerations if Out of Hours
Is it a new suspected outbreak (first suspected case, or new case following more than 28
days since last outbreak)?
• If so, suspect area needs to notify PHE SW Health Protection Team (0300 303 8162)
Is it an urgent issue with testing?
• Urgent operational issues of testing process need to be discussed with national
Coronavirus Testing Call Centre (call 119, open 0700 – 2300hrs every day)
Non-School Contacts
Contact Details
• PHE SW HPT Email: swhpt@phe.gov.uk
• PHE SW HPT Number: 0300 303 8162
• NHS Testing service: NHS 111 Online portal or call 119. Or visit
https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested
• PHE SW Centre OOH: 0344 257 8195
• Regional leads:
o Steve Wigley (North) steve.wigley@wiltshire.gov.uk 01225 756171 ext.
16171
o Lesley Lowe (East) lesley.lowe@wiltshire.gov.uk 01225 718281 ext. 18281
o Simon Watkins (West) simon.watkins@wiltshire.gov.uk 01225 713219 ext.
13219
o Helen Southwell (South) helen.southwell@wiltshire.gov.uk 01225 793349
o Louise Lewis - Head of Service louise.lewis@wiltshire.gov.uk 01225 757982
ext. 17982
o Helean Hughes – Director Education and Skills
helean.hughes@wiltshire.gov.uk 01225 718695 ext. 18695
For Outbreak Control Team please include:
• Individual school contact details – phone number. In the first instance contact the
headteacher and or Chair of Governors
• Contact details for schools through internet search
11Appendix 4
Student Protocols for Microsoft Teams Lessons
Please remember, your lesson will be recorded and you will be expected to return all work
to your class teacher as requested. This will either be via SMHW, Email, or using our drop
box at Reception.
What do you need to do before the school day?
o Check the device you are using to link onto Microsoft Teams is available and charged
up – follow the step by step guide to access Microsoft Teams and complete the full
setup. Email dec@clarendonacademy.com if you have any issues with your device,
or accessing Microsoft Teams.
o Check you have access to your Microsoft Outlook email account (school email).
o Check you have access to your Show My Homework account.
What do you need to do at the beginning of the school day?
o Ensure you are dressed appropriately. You do not need to wear school uniform, but
ensure you are not wearing pyjamas, and you have covered shoulders.
o Ensure you are in a room where you are unlikely to be disturbed.
o Ensure you have had something to eat and drink, and are ready to learn. Ensure also
you have access to drinks throughout the day.
o Ensure you have the right equipment - as if you were attending a normal lesson,
including something to write on. Please let your Tutor know if you need any blank
exercise books, or paper.
o During tutor time, check your Microsoft Outlook email account for Microsoft Teams
invites.
How do you use Microsoft Teams for each lesson?
o Click ‘Join’ the meeting from the invite your class teacher has sent to your Microsoft
email account – this is where you select either using a downloaded Microsoft Teams
app, or a web browser.
o During the lesson, be sensible and conduct yourself in a manner appropriate to our
expectations.
o Complete the task as directed by your class teacher.
o Use the ‘raise your hand’ icon if you need to ask a question, or if you don’t
understand.
What do you do after the Microsoft Teams lesson?
o Click ‘Leave’ .
o Complete any outstanding work as directed by your class teacher.
o Continue to email your class teacher if you have any further queries – all email
address are on our website.
12Behaviour during lessons
o Lessons will run as per your timetable, and standards of behaviour will be as they are
in school.
o Chat functions must only be used to communicate to the teacher about lesson
content, and must not be used for social conversations amongst each other.
o Poor behaviour will result in you being removed from Teams for a period of
time,you’re your parents or carers will be informed.
o Mobile phones must be switched off during the lesson, and not used for chatting
with each other.
What will the screen look like, and what do the icons
More actions, including full screen
mean? mode
Leave the lesson
Turn your mic
Write a question in a message, on/off
or contribute to the lesson
Turn your
camera on/off
Raise your hand
13Step by Step Guide for Joining a Class
Open a web browser (Edge/Google Chrome) and go to https://www.office.com/ and click
sign in.
Type in your full school email address for the username and click next.
Enter your password and click sign in.
14365 main page:
15Responding to a teams invitation
Open the Outlook app from the main 365 screen and you will see the email invitation from
your teacher.
Open this email and select ‘Yes’ to RSVP to the meeting. This will add it into your calendar
inside of Teams.
Now you can open Teams from the main 365 screen and open your calendar to see any
meetings you have.
16This when open will look like the following:
When joining a meeting you may get a pop up like the following. This is for the Microphone
& Camera. Click ‘Allow’.
17You will then see a screen like the following:
You can select if you’d like you Camera or Microphone enabled by using the toggle bars.
When you’re happy, click ‘Join now’.
This will then connect you into the meeting. You will see something similar to the following:
1819
Appendix 5
Staff Guidance for Microsoft Teams Teaching
• Applicable to all students remote learning
• Lessons should start on Microsoft Teams, break these up though with lessons set
on SMHW
Before the day:
• Send out invites for scheduled lessons using Microsoft Teams invites
• Check Microsoft Outlook, click on the scheduled meeting and make any adjustments
to manage the access/properties of the class
• Think carefully about the content you are going to cover
• Consider focusing on maintaining or developing what has already been learned
• Be clear with yourself over what you want the students to learn
• Are there any activities students need to complete before the lesson?
• Don’t try to cover too much in one long lesson. Break it in to two shorter sessions
• Consider the class and how they learn best - there is no one size fits all approach to
remote teaching
At the beginning of each lesson:
• Be clear on what is going to be learned in the lesson, use clear learning objectives for
the lesson
• Be clear about how they will measure success
• Frame new content within the bigger picture
• Use scaffolded tasks to increase confidence, participation
• Link new content to prior learning and provide links where appropriate
• Keep offering checks on learning, and keep offering support throughout
• Indicate where / who they can go to for help or support beyond the lesson and how
(email?)
• Ensure students have the opportunity to put in to practice the new content they
have learned
• Ask them to elaborate on the content
• Encourage peer communication within the lesson where possible
After each lesson:
• Are there any activities students need to complete before the next lesson?
• Keep students informed of their progress
• Provide feedback appropriately (corrective, directive, developmental)
• Encourage peer communication beyond the lesson where possible
20General pointers:
• All lessons are to be recorded, but if you feel an incident is going to occur – please
turn the mic off
• Don’t try to recreate remotely exactly what you do in the classroom
Dealing with behaviour:
• Any poor behaviour, email behaviour@clarendonacademy.com or phone Anthony
on 07511700846
• If any students demonstrate poor behaviour, remove from the lesson immediately
and contact as above
• Students are muted by default – we as teachers control their microphone on and off
• Control student cameras, and only you decide when they are turned on and off
• All students should have their mobile phone switched off during lessons
• Monitor text chat during the lesson and ensure it is used appropriately: remove
students and contact as above
Dealing with safeguarding concerns:
• Any safeguarding concerns report to ‘My concern’ straight away
• If you feel a student is in immediate danger, please contact either Tom on
07511700834, or Rob on 07732800899
Adapting pedagogy:
• Nothing in remote teaching replicates being in the classroom
• The inability to scan the classroom, know instantly when a student is struggling is
difficult
• The speed at which we can check on work, check on the task at hand or offer ad-hoc
support is extremely limited
New subject matter being taught:
• Frame the new subject matter you want students to learn in the larger picture,
where does this work fit in to the Unit / the course?
• Clearly outline what it is you want the students to learn from the activity or task
• Provide them with scaffolding exercises to help them to help direct the learning
process you are trying to teach them
Refer to previous learning activities that students can reference to or check back on:
• One of the key things in learning new material is what students already know on the
topic
• Make sure that students know the prior learning that is expected of them. Where
can they go if they need more information?
Communicate clearly what it is you want the student to learn and achieve:
• Be specific about what it is you want them to learn
• Be specific about how they know if they’ve completed the work to the required level
– remind them of the success criteria
• Be specific about what achievement means on the topic
21• Use clear learning goals and criteria
Consider asking students to complete some prep work ahead of the task:
• Is there any pre-reading or pre-activities you want them to complete?
• How is this going to help you or them in the lesson?
• One example of this is a completed, worked through example, very clear step-by-
step instructions over what you are going to be teaching them. During the lesson,
steps can be removed one-by-one until they are able to complete the task
themselves
• The worked examples (or tutorials) could be a reference to a YouTube video, a Loom
video, an MP3 recording or scanned in notes of the completed steps
Keep checking on the progress the students are making during the task / lesson:
• Keep offering support, keep offering checks that they are all understanding the task
• Direct them to where they can go for help / guidance
• Offer help / guidance / support as suitable or required
Tasks need to be set where students need to process / use the new learning gained:
• Students need to implement their new learning to actual tasks
• They cannot sit there and receive the new material and remember it. They need to
practice using it
• Give time across to students to do this. Don’t be worried by allowing time in, for
example, a Teams meeting for them to complete a written task or practice using the
new learning
• Ask them to elaborate and develop the concept. Formulate new thinking
• Consider the use of questions: What? When? Who? Why? How? Where?
Let students know when / or if they have understood the subject matter:
• Keep students informed of their progress
• How will students know they are at the required level of understanding on that task?
• How can you make use of PLCs used in your subject
• This could be in the form of a test - use of retrieval practice is seen as a far better
tool for long-term memory engagement ahead of just re-reading the material
Provide adequate feedback on what they have done:
• Could be in a corrective way – the answer is wrong
• Much better in a directive way – the answer is wrong and you should have answered
it in this way
• Or, are you able to frame feedback to allow further development – I am impressed
by your level of understanding here, how might the answer change if…
• Monitor and keep an eye on those with low completion or activity levels – it might
be as a result of lack of understanding or other, non-learning challenges they are
facing. Offer support and other channels of support as appropriate
22Spread content over time:
• Don’t offer too much content or make the sessions too lengthy
• You are far better to space the learning out, revisit previous content
Know how each class learns best in remote teaching:
• Over time, gather an understanding of the tools and approaches that fit best for your
class
• There is no ‘one size fits all’ approach
• One class may thrive where others may struggle
Look to encourage peer communication:
• We often use peer work / peer checking / peer review in the classroom, look to
replicate this remotely
• What tools can you use to encourage this? Can review of a submitted piece of work
be the homework task for the next lesson? Consider use of a shared folder set up on
Microsoft Teams or OneDrive where active discussion of other students’ work is
encouraged
• Encourage collaboration wherever possible, lockdown can be a very lonely place!
Encourage peer work beyond the classroom and challenge the students to work
together in between tasks / lessons
23What might an effective live remote lesson structure look like?
When What Comment
Before the Send Teams invite; upload Upload lesson overview/ppt to SMHW in
lesson resources; be clear on exactly what case they can’t access Teams.
they will need in front of them for
the lesson.
My Check participants list and note Cameras on? (optional, some students feel
expectations, absent students – this could also be uncomfortable with this).
2 minutes done after the lesson when you
Respond on chat bar? Keep chat
download the participants list
comments relevant to lesson.
All to participate and follow
Explain to your students what your
Ask questions if stuck – use hand up
expectations are for the live lesson.
function at appropriate time
Expect them to answer directed questions
using microphones? Again, some students
struggle with this.
All to make notes - where? How?
Overview of Keep it simple – what will the class Quick menu for lesson – 1-3 tasks
lesson, have learned by the end, or what maximum.
2 minutes skill will they have practised?
Low stakes Recap relevant content from You could ask all to type an answer into
quiz, previous learning to ensure chat bar but not press send until you say –
5 mins understanding before you build on it then you can see all answers and check
this lesson. participation.
Main content Teacher instruction and explanation Reduce content from classroom. Be
and task – aim for total clarity of explanation. prepared to reduce challenge.
completion,
25 mins Perhaps share a pre-recorded Loom or clip
here to explain a concept or knowledge.
Give them a chance to
apply/practise/complete a task Maybe use a visualiser to share what you
are looking at, or put up on ppt on Teams.
24If reading material to class, ensure they
can see it on screen too or they have a
copy at home sent to them.
Stay on Teams as they work. Take
questions for clarification.
Opportunity to gently direct questions at
students struggling/vulnerable groups –
‘Josh, can you summarise in the chat bar in
3 words what you have been asked to do?’
Plenary, Recap the learning How will you know if students have
5 mins learned what you want them to? Directed
questions at end using chat bar? A quick
Microsoft forms quiz? Do they need to
send/email you anything? Is it ongoing –
you will check understanding next lesson
in the starter quiz?
Whole class feedback – choose a
completed task sent to you by a student
from this lesson to share with class at start
of next to analyse how they did.
Finish promptly – they may be straight
into another Teams lesson. Avoid leaving
lots for them to do after your lesson.
25Tools
Teams
• Part of the Microsoft Office suite of online applications
• A free download for mobile phones, tablets, PCs / Macs
• You sign in using your school username and password
• Invite / plan meetings from within the calendar part of the app or within Microsoft
Outlook Calendar
• Can invite people to the meeting / lesson
• Ability to save the meeting in to the Office Cloud and download if needed
Recording MP3 clips
• Many phones have built in apps to record MP3 clips
• These can record your voice and then shared by email
• Generally, a 20 min clip will be less than 10mb so easily shared by email
Email
• Ability to create and save the list just for your own classes
• You must only use BCC for the class (to see this option, when composing a new
email, click on Options > BCC)
• You can add lots of different file types to the email and add links to websites
• Remember to check that you are always sending to their school email account
OneDrive
• All students and staff have 1,000gb of online storage available to use
• You can also download the OneDrive app for your PC / Mac / phone / tablet
• Within OneDrive you can:
o Create a shared folder with a class
o Create a shared folder with a specific person
o Upload larger files that are too big to send via email
o Request work be placed in there by students
• OneDrive works a lot like Dropbox (if any of you have used before)
Show My Homework
• The place to upload all homework to
• The homework, once allocated to your class, will also be sent to the students in your
class
• Remember to be very clear on your instructions for the work you are setting
26Appendix 6
Significant Staff Absence
Rob Price to prepare SLT senior roles if he is absent due to illness:
a. CXT to lead, supported by Jo Ronxin
b. If CXT is ill, DEC supported by Jo Ronxin.
c. If DEC is ill, Jo Ronxin
d. If Jo Ronxin is ill, AXS/LZC/MLG/SDN/TRN to share the lead on a daily basis
e. Sara Edwards will continue to support as needed.
If the school finds that a critical number of staff are unable to attend due to illness/self-
isolation, then we would be forced to close down year group bubbles in the following order:
Year 9, 8, 10, 12, 13, 11, 7. Work for these year groups will be set via Show My Homework
where lessons cannot be taken.
If staff absence is in excess, SLT to decide on which bubbles to close, and move into remote
learning.
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