AALLSpectrum - COVID-19 HOW LAW LIBRARIES

 
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AALLSpectrum - COVID-19 HOW LAW LIBRARIES
AALLSpectrum
SEPTEMBER/OCTOBER 2020 / VOLUME 25, NUMBER 1

                                               HOW LAW LIBRARIES
                                                   RESPONDED TO

                                               COVID-19
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
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AALLSpectrum - COVID-19 HOW LAW LIBRARIES
EDITOR’S NOTE

                         COVID-19: THE
                         NEW        FRONTIER
                         OF LAW LIBRARIANSHIP

W
       elcome to this special issue of AALL Spectrum, dedicated to the impact of
      COVID-19 on the profession and how legal information professionals quickly
     adapted to an all-virtual service environment to support faculty, judges, lawyers,
    students, and other patrons. While the transition was sudden and difficult, AALL,
   vendors, and our professional colleagues provided critical support through webinars,
  coffee chats, online resources, and one-on-one conversations that helped us chart a
 path to success in this new virtual frontier to continue providing all of the valuable
services our patrons expect of us.

Unfortunately, this pandemic continues to            editor, I am very proud to announce the debut
challenge us as a profession, and by the time        of a new column called “Voices Across the
you read this issue, many of us will have been       Spectrum,” dedicated to reflections of diversity
working remotely for over four months and are        and inclusion in our community. While AALL
now implementing plans for yet another “new          Spectrum has previously published an occasional
normal” as we slowly return to our law schools,      article on the topic, this column will provide an
court houses, and law firms this fall, despite the   opportunity to keep the conversation front and
rise of COVID-related deaths and infections          center in every issue. Read the first column on
in many parts of the U.S. In order to support        page 41.
our community in these unprecedented times,              If we want to make further progress in
AALL is creating an expanded “COVID-19               anti-racism, diversity, and equality practices, pol-
Community Forum” so that members can share           icies, and initiatives, we must be better educated
best practices, post questions, and obtain answers   and engage in dialogue that leads to an aware-
to pressing concerns. (Access the community          ness of our biases—biases that everyone has the
at bit.ly/AALLCovidforum.) And don’t forget          power to change.
to reach out to the AALL Spectrum Editorial
Board (bit.ly/AALLspecsub) if you or your insti-
tution have new insights about delivering library
services in this new COVID-19 frontier.
    AALL Spectrum has always strived to provide
members with the best professional expert
advice, and to serve as a vehicle for discussing     Steven A. Lastres
the most important issues of our times. As           salastres@debevoise.com

                                                       SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 1
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
INSIDE
  SEPTEMBER/OCTOBER 2020

              12
              Littler Mendelson’s response to COVID-19 questions.

BoK DOMAINS KEY
  Professionalism +
  Leadership At Every Level
                                   FEATURES
  Research + Analysis

                                   12                                                 20
  Information Management                 NOVEL RESPONSES: HELPING LAW                      GLOBAL COVID-19 RESEARCH
  Teaching + Training                    FIRMS ANSWER CLIENTS’ COVID-19                    EFFORTS
  Marketing + Outreach                   QUESTIONS                                         Law librarians and the Law Library of
  Management + Business                  Littler Mendelson’s novel responses to the        Congress lead the way in their response
  Acumen
                                         coronavirus crisis.                               to the COVID-19 pandemic.
                                         BY CYNTHIA BROWN & ALLISON                        BY MARCELO RODRIGUEZ,
                                         REEVE DAVIS                                       XAVIER BEAUCHAMP-TREMBLAY
                                                                                           & LUIS ACOSTA

                                   16    ACADEMIC LAW LIBRARIES & THE
                                         EARLY DAYS OF THE COVID-19
                                                                                                                                     Cover image Image © Istockphoto.com/Vertigo3d

                                         PANDEMIC
                                         How Vanderbilt University Law Library
                                         and UC Berkeley Law Library reworked
                                         procedures and services to preserve their         IN EVERY ISSUE
                                         missions.                                         Editor’s Note 1
                                         BY CLANITRA STEWART NEJDL                         President’s Message 5
                                         & EDNA LEWIS                                      Shelf Life 48

       2 AALL SPECTRUM | WWW.AALLNET.ORG
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
30                                                     39                        41                           46
Open Educational Resources Repositories                Talking Tech              Voices Across the Spectrum   Reference Desk

                            UP FRONT                                             34 STRATEGIES FOR REDESIGNING
                                                                                    LIBRARY RESEARCH TRAINING
                                                                                        PROGRAMS
                                                                                        How Suffolk University Law School
                           7       TRENDING
                                   AALL 2020 Virtual Conference—by the
                                                                                        librarians revamped their First-Year
                                                                                        Summer Internship Program and
                                   numbers.                                             designed a survey to further improve it.
                                                                                        BY ANA DELGADO, GREG EWING & LIZA
                            8      MEMBER PROFILE
                                   Meet Kelly Leong, Head of Reference
                                                                                        ROSENOF

                                   at Fordham University Law Library in
                                   New York.
                                                                                 TECHNOLOGY
                           9       NEWS & NOTES
                                   AALL Executive Board/Business Meeting
                                   actions, 2020 AALL Champions, and
                                   important 2020-2021 dates.
                                                                                 39     TALKING TECH
                                                                                        Disaster planning and the virtual law
                                                                                        library.
                                                                                        BY FAYE JONES

                            LEADERSHIP
                                                                                 COMMUNITY
                           24      LEADER PROFILE
                                   Emily R. Florio discusses her goals for the
                                   coming year, how COVID-19 has impacted
                                   her professionally, and how she stays         41     VOICES ACROSS THE SPECTRUM
                                                                                        How law libraries can help tell the Black
                                   engaged within the profession.                       Lives Matter movement’s story.
                                                                                        BY PHEBE E. HUDERSON-POYDRAS &

                            28     ASK A DIRECTOR
                                   What questions do you ask yourself
                                                                                        RONALD E. WHEELER

                                   when assessing the diversity and
                                   inclusion opportunities within your           44     PERSPECTIVES
                                                                                        A Black American immigrant’s
                                   organization? Advice from Femi                       perseverance in the face of racial
                                   Cadmus and R. Martin Witt.                           injustice.
                                                                                        BY ERROL ADAMS

                            EDUCATION
                                                                                 BUSINESS EDGE
                            30     OPEN EDUCATIONAL RESOURCES
                                   REPOSITORIES FOR CASEBOOKS
                                   & TEXTBOOKS                                   46     REFERENCE DESK
                                                                                        Staying connected while working
                                   Examining key issues for students,                   remotely.
                                   faculty, and law librarians.                         BY MARIBEL NASH & SCOTT VANDERLIN
                                   BY KAYLA REED & KAREN SHEPHARD

                                                                                  SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 3
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
AALLSpectrum
                              105 West Adams Street, Suite 3300, Chicago, Illinois 60603     This publication is provided for informational and educational purposes only.
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                                                                                             The American Association of Law Libraries does not assume, and expressly
                                                                  EXECUTIVE DIRECTOR         disclaims, any responsibility for the statements advanced by the contributors
                                                                         Vani Ungapen        to, and the advertisers in, the Association’s publication. Editorial views do not
                                                                                  EDITOR     ne essarily represent the offi ial position of the sso iation or of its offi ers
                                                                        Steven A. Lastres
                                                                                             directors, staff, or representatives. All advertising copy is subject to editorial
                                       DIRECTOR OF MARKETING & COMMUNICATIONS                approval. The Association does not endorse or make any guarantee with re-
                                                                Heather Haemker
                                                                                             spect to any products or services mentioned or advertised in the publication.
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                                                                        Timothy Johnson
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                                                                                             ly provided, the author of each item in this issue has granted permission for
                                                     AALL SPECTRUM EDITORIAL BOARD
                    Kristina J. Alayan • Cynthia L. Brown • Tina S. Ching • Elaine M. Egan
                                                                                             copies of that item to be made for classroom use or for any other educational
                             Karin Johnsrud • Clanitra Stewart Nejdl • Marcelo Rodriguez     purpose, provided that (1) copies are distributed at or below cost, (2) author
                                                                                             and AALL Spectrum are i entifie an          proper noti e of opyright is affi e
                                                 AALL EXECUTIVE BOARD LEADERSHIP
                                                                                             to each copy. For items in which it holds copyright, the American Association
                                                              Emily R. Florio, President
                                                        Diane Rodriguez, Vice President
                                                                                             of Law Libraries grants permission for copies to be made for classroom
                                                          Cornell H. Winston, Treasurer      use or for any other educational purpose under the same conditions.
                                                               Mary Jenkins, Secretary
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  RETIRING?
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    BECOME A SUSTAINING MEMBER
                                                                                                                                             KNOW
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                                  future and you want to stay                                                                              SOMEONE
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    enjoying all the benefits of membership:                                                                                             makes a great
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    • Networking
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4 AALL SPECTRUM | WWW.AALLNET.ORG
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
PRESIDENT’S MESSAGE

                         MOVING FORWARD
                         TOGETHER WHILE
                         PHYSICALLY APART

W
           e are in unprecedented times with the significant uncertainties of when
          this forced separation will end, and when our lives will be back to (what we
         thought of as) normal. From the nationwide uprising over police brutality and
        systemic racism to the worldwide pandemic, these ongoing events make us
       rethink our day-to-day lives and roles within our communities and the world. As
      resilient, adaptable, and strategic law librarians and legal information profession-
     als, we have once again stepped up our role as information stewards and adapted
    to our new realities, including our fully remote working model and departments.

In this issue of AALL Spectrum, we learn how          the continued impact of COVID-19 and racial
our colleagues in law firms, academic, and gov-       inequities.
ernment law libraries quickly sprang to action            As we enter the second year of our Strategic
to address the needs of their institutions at the     Plan—focusing on the three pillars of Talent,
onset of COVID-19. Since March 2020, I have           Engagement, and Alliances—we make progress
regularly reached out to colleagues and friends       toward our goals and objectives. We also incor-
to hear how they are coping within their teams,       porate a focus of coping during a pandemic, and
with vendor discussions, and a number of issues       a vigorously heartfelt emphasis on social justice.
that were not on our minds five months ago. I         While we do not know how much longer we will
am someone who relies on others during chal-          be physically apart, there is comfort in knowing
lenging personal and professional times, and I        we are together in this shared experience.
am so thankful for everyone I’ve met through              I look forward to serving you and being
my years with the American Association of Law         together (physically and virtually) in the coming
Libraries (AALL). While I truly missed gathering      year. Be safe and well.
in person at the AALL Annual Meeting, I always            P.S. Kudos to our members and headquarters
felt reassured knowing everyone was just a text,      staff for AALL’s first Virtual Conference! Our
email, web chat, or phone call away.                  adaptability as legal information professionals
    One of AALL’s greatest strengths is our           truly showed in our ability to adjust to a new
vocal, engaged, and passionate membership.            format, while also providing exemplary pro-
As AALL’s executive board, we listen, observe,        gramming that was both professional and of the
engage, and act on what we learn. As you will         moment. Thank you to everyone who contrib-
see in this issue, this includes the debut of a new   uted through presenting, coordinating, moderat-
column, Voices Across the Spectrum, which             ing, or otherwise engaging throughout the course
builds upon our recent Coffee Chats centered          of the conference.
on anti-racism (“Giving Voice to What Weighs
Upon Us” and “Continuing the Conversation
about Inclusion in the Profession”). In our Ask a
Director column, we learn how these directors
review diversity and inclusion opportunities
within their organizations. Throughout the
coming year, we will continue offering avenues
for our members to reflect and engage on both         Emily R. Florio
shared and unique experiences dealing with            emily.florio@hoganlovells.com

                                                        SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 5
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
RENEW
YOUR 2020 AALL MEMBERSHIP

                      ANNUAL MEETING
                       REGISTRATION
                       • Discount on the               EDUCATION
                      premier educational            • Free access to
                     and networking event           monthly webinars.
                     for legal information              $720 Value
                         professionals.
                          $300 Value

                                 $270
      LEADERSHIP
       Intensive learning
     experiences through:                                              NETWORKING
 • The Management Institute                                             • Unparalleled
    • Leadership Academy                                                connections to
    • Innovation Bootcamp                                               colleagues and
  • Competitive Intelligence
      Series (Competitive
                                  Annual AALL                                peers.

Intelligence Foundations and    Membership Dues                           Invaluable
  CI Strategies & Analysis).
          $400+ Value

                    OTHER BENEFITS                   PUBLICATIONS
               • AALL2go recorded webinars               Access to:
                      • CALI Lessons                  • AALL Spectrum
               • Advocacy for the profession       • Law Library Journal
                  • Grant and scholarship      • AALL Biennial Salary Survey &
                       opportunities            Organizational Characteristics
                    • Career resources               • AALL State of the
                        • Mentoring                    Profession 2019
                       $300+ Value                      $400+ Value

                               $2,120+
                                   TOTAL VALUE
                                                                                 DON’T MISS OUT ON ALL
                                                                                 THE BENEFITS YOUR AALL
                                                                                 MEMBERSHIP PROVIDES
                                                                                 ONLINE
                                                                                 bit.ly/AALLrenew20
                                                                                 PHONE
                                                                                 312.205.8022
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
UP FRONT

TRENDING
AALL 2020 VIRTUAL
CONFERENCE
The global pandemic meant that we couldn’t
convene in New Orleans as planned. In spite of
this, 1,245 law librarians and legal information
professionals from across the country and globe
were able to gather virtually for AALL’s first
Virtual Conference to learn from peers and
partners in the legal information field. Conference
registrants now have on-demand access to more
than 40 educational sessions at bit.ly/AALLAM20.

1,245
                                                                            TOP 3 MOST-ATTENDED LIVESTREAM SESSIONS*
                                                                            ¡ egal thi s in the se of rtifi ial ntelligen e
                                                                            ¡ Diversity & Inclusion Committee Symposium: Women in
                                                                              the Law: A Conversation with ABA President Martinez
                                                                              and Louisiana Chief Justice Johnson (sponsored by
                                                                              LexisNexis)
                                                                            ¡ What the Japanese, the Swedes, and the Minimalists
                                                                              Can Teach Us About Legal Instruction
ATTENDEES: MEMBERS AND NONMEMBERS

7COUNTRIES
                                                                            MOST-VIEWED PRERECORDED SESSIONS*
                                                                            ¡ Legal Information from U.S. Territories: What a
                                                                              Conundrum!
                                                                            ¡ Improving Access to Law and Justice in Communities
ATTENDEES REPRESENTING 7 COUNTRIES AND 2 TERRITORIES                          Around the World
ACROSS 13 TIME ZONES
                                                                            ¡ Open-Source Alternatives to Digital Commons

                             40 20
                                             +                              NEW ORLEANS-INSPIRED DISHES AT HOME

                                MORE THAN 40             20 EXHIBITING
                             EDUCATIONAL SESSIONS    COMPANIES, OFFERING       Beignets for    Shrimp and cheesy      Red beans
                                                                              breakfast from       grits from        and rice from
                                                    9 EXHIBITOR EDUCATION
                                                                             @MeredithKostal   @LibrarianMorgan        @mak506
                                                           SESSIONS
*Data as of July 28, 2020.

                                                                            SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 7
AALLSpectrum - COVID-19 HOW LAW LIBRARIES
UP FRONT

MEMBER PROFILE
VANTAGE
POINT
                                                                  FAVORITE THING ABOUT YOUR
                                                                  JOB? Continual learning. My job
                                                                  is not rote. Each day I am pre-
                                                                  sented with new challenges and
                                                                  opportunities to learn something
                                                                  new about libraries, the law, a
                                                                  student, a colleague, or a faculty
                                                                  member.

KELLY LEONG
3 HEAD OF REFERENCE
3 FORDHAM UNIVERSITY LAW LIBRARY
3 THE MALONEY LIBRARY
3 NEW YORK, NY

    WHAT INSPIRES YOU MOST? Helping others.
    It pushes me to continually improve myself
    through questioning my beliefs. In the library it
    pushes me to continually assess our programs
    to ensure we are helping as many of our com-
    munity members as possible. There is nothing
    more rewarding than observing a student’s                            FAVORITE QUOTE?
    expression when their research is successful.                        “The great enemy of
                                                                         communication is the
                                                                         illusion of it.”
                                                                         –William H. Whyte.

             IF YOU WROTE AN AUTOBIOGRAPHY,
             WHAT WOULD ITS TITLE BE AND WHY?
             Where Are We Moving This Time: A Story of Multiple
             Cross-Country Moves. I’ve moved across the coun-
             try three times, plus one additional cross-country
             adventure. Each trip was a great opportunity to
             see the vastness and diversity of the American
             landscape and eat a lot of regional cuisine.         A SKILL YOU’D LIKE TO LEARN?
                                                                  Plumbing. It sounds odd, but as
                                                                  I’ve learned from experience,
                                                                  it takes a special touch, and if
                                                                  something goes wrong, there is
                                                                  water everywhere. I can change
                         SUPERPOWER YOU WISH                      a light s it h an feel onfi-
                         YOU HAD AND WHY?                         dent replacing a roof shingle,
                         Teleportation. Travel has                but plumbing is whole different
                         always been near and                     animal.
                         dear to my heart and
                         teleportation would allow
                         me to see the world.

     8 AALL SPECTRUM | WWW.AALLNET.ORG
NEWS & NOTES
AALL Executive Board Actions
                                                                                            2020-2021 CALENDAR

The AALL Executive Board met vir-                                                           SEPTEMBER 2020
tually July 9 and 10, just prior to the
start of AALL’s Virtual Conference                                                          09-30 AALL CI Strategies & Analysis
“Unmasking Our Potential.” During                                                                   four-week virtual course
the meeting, the Executive Board con-
sidered a number of agenda items and                                                        OCTOBER 2020
approved the following:
3   The minutes from the April 2-3,                                                         01      AALL Executive Board election
                                                                                                    opens
    2020, April 23, 2020, and May 20,
    2020 Executive Board Meetings                                                           15-23 Mid-America Association of
3   The appointments of:                                                                            Law Libraries Virtual Annual
                                                                                                    Chapter Meeting
    ¡   Joseph Lawson, Deputy Director,
        Harris County Law Library,                                                          31      AALL Executive Board election
        Houston, Texas, to serve as the                                                             closes
                                               3   Revisions to the charge of the
        Chair of the 2022 Annual Meeting
                                                   Economic Status of Law Librarians
        Program Committee (AMPC)                                                            NOVEMBER 2020
                                                   Committee to further research the
    ¡   Susan Nevelow Mart, Associate              possibility to add zip codes to the
                                                                                            05      AALL Fall Finance & Budget
        Professor and Director of the Law          2023 edition of the AALL Salary Survey           Committee Meeting
        Library, University of Colorado
                                               3   Revisions to the charge and purpose
        Law School William A. Wise Law                                                      06-07 AALL Executive Board Fall
                                                   of the Awards Committee that the
        Library, Boulder, Colorado, to serve                                                        Meeting
                                                   Committee maintains oversight and
        as the Chair of the Annual Meeting
                                                   coordination of the Marian Gould
        Local Arrangements Committee for
                                                   Gallagher Distinguished Service          APRIL 2021
        the 2022 AALL Annual Meeting in
                                                   Award, Joseph L. Andrews Legal
        Denver, Colorado
                                                   Literature Award, and the Hall of        08-09 AALL Executive Board Spring
3   The revised description and nomi-              Fame; all other AALL awards are                  Meeting
    nation forms for the Marian Gould              managed by award juries and select
    Gallagher Distinguished Service                committees
                                                                                            JULY 2021
    Award and the Hall of Fame Award
                                               The Executive Board tabled the
3   The AALL operating budget for              following:                                   16      AALL Executive Board Summer
    the fiscal year 2020-2021 beginning                                                             Meeting
                                               3   Revisions to the description for the
    October 1, 2020
                                                   Joseph L. Andrews Legal Literature       17-20 114th AALL Annual Meeting
3   The 2019-2020 AALL Strategic                   Award requesting the Awards                      & Conference, Cleveland, OH
    Directions Action Plan update                  Committee to further clarify the
                                                   description
3   The creation of the Business and
    Corporate Research Instruction                 Revisions to the Economic Status of
                                                                                            ••••

                                               3
    Caucus                                         Law Librarians Committee charge                 QUICK LINKS
                                                   to review the Salary Survey’s cur-
3   The creation of the Black Law                                                                  AALL ANNUAL MEETING
                                                   rent vendor, as this will be tasked to
    Librarians Special Interest Section                                                            bit.ly/AALL2021
                                                   AALL Headquarters for the 2023
    (BLL-SIS)
                                                   AALL Salary Survey                              AALL EDUCATION
3   Accept and take under advisement                                                               bit.ly/AALLeducation
    the recommendations of the Law             The Executive Board book and related
    Librarianship as a Career Guidance         materials are available on AALLNET
    Review Special Committee final report      at bit.ly/AALLboard0720.

                                                                                       SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 9
UP FRONT

  NEWS & NOTES
  General Business Meeting Actions

 The General Business Meeting was                Newly Elected AALL Board                        October 31, 2020. Read more about
 held virtually July 17 during the 2020          Immediately following Winston’s pre-            the candidates at bit.ly/AALLvote2021
 AALL Virtual Conference. The                    sentation, AALL Executive Board                 and view their statements at bit.ly/
 meeting kicked off with reports from            Secretary Luis Acosta introduced                AALLbios2021.
 AALL President Michelle Cosby and               the newly elected Executive Board                  View the reports of AALL Executive
 President-elect Emily R. Florio. The            Members:                                        Director, Vani Ungapen, and AALL
 update included a recap of the                                                                  Director of Government Relations,
 Association’s work this past year.              3   Vice President/President-elect
                                                                                                 Emily Feltren, at bit.ly/AM20AALL.
                                                     Diane Rodriguez
 Resolutions                                                                                     Members Open Forum
                                                 3   Secretary
 Two resolutions were approved by                                                                The Members Open Forum directly
                                                     Mary Jenkins
 members during the General Business                                                             followed the General Business Meeting.
 Meeting. View the full text of the reso-        3   Executive Board Members                     Shira Megerman, senior legal infor-
 lutions at bit.ly/AM20resolutions.                  Susan David deMaine &                       mation librarian at Boston University,
 3   Resolution for a Pipeline Program to            Stacy Etheredge                             served as moderator for the Members
     Improve Racial and Ethnic Diversity                                                         Open Forum. During this year’s Forum,
     in the Law Librarian Profession             Continuing on the board will be:                members discussed a variety of issues
                                                                                                 from diversity and inclusion to pri-
     Resolution to Improve Racial and            3   President
 3                                                                                               vacy concerns over digitizing AALL’s
     Ethnic Diversity in AALL & the Law              Emily R. Florio
                                                                                                 archives, the effects of canceling the
     Librarian Profession                        3   Immediate Past President                    in-person AALL Annual Meeting, to
 Please consult AALL’s resolution                    Michelle Cosby                              providing closed captioning resources
 guidelines for next steps at bit.ly/                                                            for future virtual meetings and webi-
                                                 3   Treasurer
 AALLguidelines.                                                                                 nars. Thank you to everyone who par-
                                                     Cornell H. Winston
                                                                                                 ticipated in the Forum.
 Following the Association highlights,           3   Executive Board Members
                                                     Emily M. Janoski-Haehlen, June              A recording of both the General
 AALL Executive Board Treasurer                                                                  Business Meeting and Members Open
 Cornell H. Winston presented his                    Hsiao Liebert, Karen Selden, and
                                                                                                 Forum is available on AALLNET at
 treasurer’s report to the membership                Jason R. Sowards                            bit.ly/AALL20GenBusiness.
 regarding the Association’s financial
 statement for the 2019 fiscal year. To          Acosta also introduced the candidates
 view the entire report, visit bit.ly/           for the 2021 Executive Board elec-
 MJ20Treasurer.                                  tion. The election will be open to
                                                 all members from October 1 to

  Statement of Ownership                         organization authorized to mail at special      Average, 3,983; Actual, 3,963. Paid and/or
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  Chicago, IL 60603-6225. Annual subscription    Extent and Nature of Circulation                bution: Average, 3,969; Actual, 3,763. Copies
  price, $75. American Association of Law            erage fig res enote the a erage n m-        not istrib te : offi e se lefto er na -
  Libraries, Vani Ungapen, executive director,   ber of copies printed each issue during the     counted, spoiled after printing: Average, 300;
  owner, and publisher; Steven A. Lastres,       pre e ing months          t al fig res enote    Actual, 300. Returns from news agents: not
  editor; Heather Haemker, managing editor.      actual number of copies of single issues        applicable. Total (sum previous two entries):
  Periodical-class postage paid at Chicago,      p blishe nearest to filing ate: g st            Average, 3,996; Actual, 4,063 Percentage
   llinois rinte in the         s a nonprofit    5, 2020. Total number of copies printed:        paid: Average, 98%; Actual, 93.98%.

10 AALL SPECTRUM | WWW.AALLNET.ORG
MEMBER-GET-A-MEMBER PROGRAM
AALL Champions /Membership Update

AALL Champions are ambassadors to         ¡ Dan Miller
the legal information profession and to
                                                                                         ENRICH OTHERS +
AALL. Thank you to our champions.*
                                          ¡ Alicia M. Pappas                             ENRICH YOURSELF
                                          ¡ Charles A. Pipins II
                                                                                         You know that we are stronger, smarter, and
¡ Beth Adelman                            ¡ Holly M. Riccio                              more successful together. Help create an
¡ Jamie J. Baker                          ¡ Kathleen Richman                             even more vibrant Association—invite your
                                                                                         peers, colleagues, and staff to join AALL—
¡ Patricia E. Barbone                     ¡ Diane M. Rodriguez
                                                                                         through the AALL Member-Get-a-Member
¡ Marcia R. Bell                          ¡ Maureen Rossi                                (MGAM) Program.
¡ Michael G. Bernier                      ¡ Karen Selden

¡ Justin Brownstone                       ¡ Jeffrey A. Sewell                            For each member recruited receive:

¡ Joanne Camejo                           ¡ Keith Ann Stiverson                          ›   A $15 Amazon gift card

¡ Daniel Warren Cardwell                  ¡ Jonathan C. Stock                            After three members recruited, receive:
¡ Kathy Carlson                           ¡ Maryruth Storer                              ›   A MGAM lapel pin
¡ Miriam D. Childs                        ¡ Gretchen Van Dam                             All recruiters receive website recognition:
¡ Michelle Cosby                          ¡ Ed Walters                                   ›   MGAM Leaderboard
¡ Joseph A. Custer                        ¡ Christopher Walunas                          ›   My Communities MGAM
                                                                                             digital badge
¡ Andre Davison                           ¡ Gail Warren

¡ John Joseph DiGilio                     ¡ Steve Wasserman
                                                                                         learn more at bit.ly/AALL-mgam
¡ Amy J. Eaton                            ¡ Jean M. Wenger

¡ Stacy Etheredge                         ¡ Deborah Wiesehan

¡ Emily R. Florio                         ¡ Jean L. Willis

¡ Krista Ford
¡ Amy Latalladi-Fulton                    Learn More about becoming an AALL
                                          Champion at bit.ly/AALLchampion
¡ Eugene M. Giudice
¡ Edward T. Hart                          *AALL Champions as of June 18, 2020.
                                          Members who became champions
¡ Penny A. Hazelton
                                          after June 18 will be recognized in next
¡ Joseph P. Hinger                        year’s September/October issue of
¡ Mary Jenkins                            AALL Spectrum.

¡ Tunisia Johnson
¡ Catherine Lemann
¡ June Hsiao Liebert
¡ Mike Martinez Jr.
¡ John Mayer
¡ Lawrence R. Meyer

                                                                                SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 11
NOVEL RESPONSES:
 HELPING LAW FIRMS ANSWER CLIENTS’

COVID-19
QUESTIONS
       LITTLER MENDELSON’S NOVEL RESPONSES
       TO THE CORONAVIRUS CRISIS
 BY CYNTHIA BROWN & ALLISON REEVE DAVIS

12 AALL SPECTRUM | WWW.AALLNET.ORG
The onset of the COVID-19 pandemic brought Littler
Mendelson, a management-side labor and employment
law firm, an unprecedented number of advice and
counseling requests from clients. This work typically
requires a client to speak directly with a shareholder who
is an experienced attorney in a narrow area of law, and it
does not initially sound like an opportunity for the library
or a research team to assist. Indeed, client questions
into novel areas of law rarely require heavy research,
but rather rely on the experience and knowledge of the
attorney. Littler’s first coronavirus question came in late
December and was handled directly by a workplace safety
attorney. In the early days of the pandemic, the library was
not contacted with questions other than the occasional
request to direct an attorney to the firm’s newly created
Coronavirus Task Force.

B
                y late February, however,     and transitioning from workplace safety
                the volume of direct          issues to leaves of absence and compli-
                client inquiries was begin-   ance issues and matching the client’s
                ning to overwhelm the         need with the most focused subject-mat-
                shareholders. Library         ter expert (SME) was critical.
                leadership was invited by
the Chief Knowledge Officer to a stra-        Getting the Library Involved
tegic planning meeting to address the         With these issues in mind during the
increased volume and urgent nature of         early stages of the strategic planning,
these requests. Following this meeting,       library leadership offered to match the
the needs of the Task Force attorneys         skills inherent in the research depart-
were quickly matched with the unique          ment with the needs of the Task Force.
skills of the firm’s librarians and legal     There was an immediate need to track
information professionals. Littler’s          incoming questions, assign the appro-
Knowledge Desk and Knowledge                  priate SME, and balance workloads
Management Department were offered            among the Task Force members. In
as key partners to meeting pressing           reviewing questions the Task Force
client needs.                                 received, it became clear that exist-
    As client inquiries and concerns          ing firm work product could assist in
increased daily, the majority of their        answering many of the repeated client
questions raised novel issues. A decen-       requests. As documents were both
tralized response process can sometimes       identified and created, the information
lead to incongruous answers and to the        was categorized, curated, and stored for
frequent “reinvention of the wheel.”          future use and easy accessibility. The
Providing consistency in the advice           Task Force needed better communica-
and counsel provided was paramount.           tion tools to share lessons learned with
The original Task Force grew expo-            the firm, and there was both a need and
nentially as new areas of employment          opportunity to issue-spot and identify
law were implicated in the situation,         trends to enable the firm to provide

                                      SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 13
proactive advice to clients. Finally, as
                                                                                             the virus continued to spread, local,
                                                                                             state, federal, and international laws
                                                                                             were changing literally by the hour. The
                                                                                             Littler Knowledge Desk and knowl-
                                                                                             edge management (KM) department
                                                                                             set up detailed monitoring of news
                                                                                             and legal updates to keep the firm and
                                                                                             clients informed. Each of these issues
                                                                                             presented unique challenges and risks,
                                                                                             but information professionals are well
                                                                                             versed in averting such risks. We collect
                                                                                             questions, answers, build repositories,
                                                                                             and, with frequently needed informa-
                                                                                             tion, create novel databases or tools for
                                                                                             reuse. Applying these skills to provide
                                                                                             much needed service to the Task Force
                                                                                             proved invaluable.
                                                                                                 Littler’s Knowledge Desk collabo-
                                                                                             rated with KM attorneys and the KM
                                                                                             Innovations team to build an internal
                                                                                             SharePoint page of COVID-19-related
                                                                                             resources structured with Littler’s tax-
                                                                                             onomy. These foundational resources

BEST PRACTICES
                                                                                             provided a cataloging system that would
                                                                                             be ready for the next wave of arriving

Responding to New Opportunities                                                              materials supporting client counsel, as
                                                                                             the pandemic and its employment law
                                                                                             implications continued to evolve.
   3   Stay involved in the strategic vision    3   Build a culture that embraces new
                                                                                             Tackling the Problem
       of your organization to identify             opportunities.
                                                                                             The Knowledge Desk reviewed each
       potential opportunities.
                                                3   Identify champions in the library that   incoming request, sending toolkits,
   3   Look for opportunities; don’t wait for       will lead the team in new initiatives.   providing curated information, and as
       them to come to you.                                                                  needed, escalating questions to Littler
                                                3   Don’t wait for perfection or be afraid
                                                                                             attorneys for further review, response,
   3   Speak up and offer your skills, knowl-       to fail; improvements can be made
                                                                                             or triage. The Knowledge Desk team
       edge, and tools.                             down the road.
                                                                                             offered expertise in tracking requests
   3   Find examples of previous successes      3   Ensure that your team gets recogni-      using already established systems in
       to prove your idea, and share them           tion for their work.                     ServiceNow (a digital workflow man-
       with management.                                                                      agement system), populating tickets
                                                3   Promote your successes.
                                                                                             directly from questions emailed to the
   3   Embrace the idea that you can make
                                                                                             Task Force, and creating new ticket
       a change at any level in your organi-
                                                                                             request categories. By utilizing existing
       zation. You don’t have to be a direc-
                                                                                             tracking tools, analytics were provided
       tor to share new ideas.                                                                                                           Image © Istockphoto.com/ Who_I_am/benjamin lourenço
                                                                                             to manage the workload and provide
                                                                                             insight for future planning purposes.
                                                                                             Initially, workflows and procedures
                                                                                             changed nearly every day as attorneys
                                                                                             and legal information professionals
                                                                                             adapted to the influx of requests and
                                                                                             new partnerships. Librarians worked
                                                                                             tirelessly to keep up with demand and
                                                                                             create a fluid process, which resulted in
                                                                                             a strong partnership with a single point
                                                                                             of contact for attorneys.

  14 AALL SPECTRUM | WWW.AALLNET.ORG
Further helping to align the Task
Force with the ever-evolving response
to the pandemic and workplace compli-       Examples of trackers created and maintained by the KM team
ance challenges, the KM team created        include all federal, state, and local employment laws, regulations,
a repository in the document man-
                                            and ordinances; state and local business closures executive orders;
agement system (DMS) and applied
our taxonomy for efficient findability.     state-mandated industry-specific guidance; court responses; and
As new tracking reports, documents,         eventually, state reopening plans.
memos, and guidance were created,
librarians and KM attorneys worked
closely with other attorneys to organize
their content into marketable toolkits      this reporting allow for analytics, reve-    few weeks, even when the answer to
and other client deliverables. As the       nue tracking, and improved workflow,         some questions was “I don’t know,” or
Knowledge Management depart-                but shareholders are able to send clients    “We’ll find out tomorrow.” The skills of
ment is the research front line for our     updated information as the pandemic          legal information professionals proved
50-state surveys and legal trackers,        continues to evolve.                         necessary for the success of such a large
additional COVID-19-related executive           Within two weeks of developing           undertaking. Librarians help, respond,
orders tracking was led by this team.       the Task Force, client information           organize, and create. They observe,
Partnering with the attorney-authors        requests for COVID-19 skyrocketed            track, analyze, and report. Littler’s
of the new COVID-related guides and         230 percent, and through the months          Knowledge Desk applied these funda-
toolkits meant Littler’s taxonomy and       of March, April, and May, Littler’s          mental skills to the Task Force response
cataloging system would be applied to       Knowledge Desk received over 5,000           and continues to provide expertise as
centralize, organize, and streamline        virus-related questions. Littler’s           projects evolve, new litigation trends
the creation and maintenance of the         Knowledge Desk involvement allowed           emerge, and firm leadership again looks
COVID-19 response materials.                attorneys to spend their time handling       to the library to evaluate critical deci-
    Examples of trackers created and        the more sophisticated nuances and           sions about the business of the firm.
maintained by the KM team include           concerns of clients while the library
all federal, state, and local employment    made materials and answers to the            READ
laws, regulations, and ordinances; state    most commonly asked questions read-          AALL’s COVID-19 Resources and
and local business closures executive       ily available.                               Information page at bit.ly/AALLCOVID19.
orders; state-mandated industry-specific
guidance; court responses; and eventu-      The Aftermath
                                                                                            Information Management
ally, state reopening plans. Librarians     Littler’s Knowledge Desk response has
                                                                                            Management + Business Acumen
curated and distributed COVID-specific      been praised by firm management for
news to our attorneys. This was done in     its integral role in the success of the
addition to the multiple 50-state surveys   COVID-19 Task Force. Not every day

                                                                                                                              © 2020 BY CYNTHIA BROWN
that the KM team already maintained         was easy, however. The world—science,
pre-COVID to advise our clients as they     policy, work environments—was chang-
navigated the ever-changing landscape       ing daily. At the same moment that the
of labor and employment laws.               Task Force was ramping up responses
                                            to clients, the firm’s workforce began       CYNTHIA BROWN
                                                                                         Senior Director, Research Services
Taking a Closer Look                        working remotely. When remote work           Littler Mendelson, P.C.
The ticketing system allowed the firm       initially began at Littler, each depart-     Fresno, CA
to track all COVID-19 client requests       ment was asked to identify critical staff,   cbrown@littler.com
and report on how many questions the        who were then given the ability to work
library answered utilizing prepared         from home. With the dramatic increase
                                                                                                                              © 2020 BY ALLISON C. REEVE DAVIS

resources and the number of inquiries       in demand and the excellent work from
escalated to Littler attorneys and SMEs.    the Knowledge Desk, firm leadership
The library also worked with the infor-     quickly recognized the need to increase
mation technology (IT) department           the library’s remote workforce. The
to add new document tracking into           library team was one of the first depart-    ALLISON C. REEVE DAVIS
                                                                                         Library Manager
ServiceNow, and began to tag each           ments to receive additional laptops,         Littler Mendelson, P.C.
document sent to clients. This tagging      bringing all available staff back online.    Kansas City, MO
has allowed the library to report the           Opportunities are rarely convenient,     AReeve@littler.com
number of client-facing toolkits and        but the work ethic of the library team
packets clients purchased. Not only does    shined through the urgency of the first

                                                                                 SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 15
ACADEMIC LAW LIBRARIES & THE
      EARLY DAYS OF THE
COVID-19
     PANDEMIC
BY CLANITRA STEWART NEJDL & EDNA LEWIS

    16 AALL SPECTRUM | WWW.AALLNET.ORG
How Vanderbilt University
                                         Law Library and
                                     UC Berkeley Law Library
                                      reworked procedures
                                     and services to preserve
                                         their missions.

C
              oronavirus disease               The COVID-19 pandemic has sig-           online. Zoom has been used to pro-
              (COVID-19) and its           nificantly changed how the Law Library       vide recorded material to replace the
              effects have dramatically    has functioned. Physical access to the       in-person lectures that were originally
              changed the way that         Law Library ceased on March 24,              planned. Synchronous Zoom consul-
              institutions and organiza-   2020. This was later than the originally     tations were scheduled as needed to
              tions function worldwide.    scheduled date for closure of March          address student questions.
Concerns about transmitting the dis-       20, 2020. However, students requested
ease have led to widespread changes in     additional time to access the printers,      Reference and Research Services
the provision of services and resources    so Law Library Director Larry Reeves         Traditionally, the Massey Law Library
to the public. Like other entities, law    accommodated this request by opening         provides in-person, telephone, and
libraries have had to make significant     the Law Library to students himself          email reference and research assistance
adjustments to safely meet the needs       on March 23, 2020. Although physical         to the Law School. COVID-19 made it
of their users. Academic law libraries,    access has not returned as of July 2020,     impossible to continue in-person refer-
for example, have had to creatively        the services and resources provided          ence and research services during the
rework their procedures and services to    continue. Thus far, three major areas        rest of spring 2020, but services were
support law schools’ efforts to preserve   of Law Library activity have been            still provided remotely. In fact, to more
their missions during the pandemic.        affected by the pandemic: legal research     quickly respond to user needs during
This article provides an overview of       instruction; provision of reference and      the closure, the Law Library imple-
how two academic law libraries—the         research services; and access to Law         mented a live chat reference service
Massey Law Library at Vanderbilt           Library resources.                           using LibChat from Springshare. This
University and the UC Berkeley Law                                                      service is available from 9:00 AM to
Library—navigated the early days of        Legal Research Instruction                   5:00 PM each weekday and has allowed
the COVID-19 pandemic.                     One of the first changes to Law Library      the Law School community to receive
                                           services at the beginning of the pan-        help more quickly. It is likely that online
Initial Responses to COVID-19:             demic was the modification of legal          chat reference will continue for the
Massey Law Library at Vanderbilt           research instruction. In-person classes      foreseeable future, even after the Law
University                                 across the university were canceled on       Library reopens.
The Alyne Queener Massey Law               March 11, 2020. Online instruction                Law students and faculty have also
Library serves the faculty and students    began on March 16, 2020. For both 1L         sought more extensive real-time assis-
of Vanderbilt Law School. The Law          and upper-level legal research instruc-      tance. It is not unusual for students to
Library director and six full-time law     tion, this meant speedily adjusting class    request Zoom conferences to discuss
librarians provide support to 557 JD       components for online implementation.        questions. Law faculty have traditionally
students, 72 LLM students, 50 full-            For spring 2020, there were five 1L      contacted law librarians via email for
time faculty members, 91 non-full-time     legal research class sessions scheduled,     assistance and that has continued even
faculty members, and five academic         the last of which was to be held the         with the addition of live chat reference.
journals. Students regularly use the       week of April 6, 2020. Law librarians        However, law librarians do provide
Law Library as a place for study and       quickly made changes to the session so       Zoom consultations with faculty mem-
quiet gathering. Members of the            it would work virtually. For upper-level     bers as needed. For example, Zoom
public are also allowed access during      legal research instruction, multiple class   consultations were instrumental in
limited hours.                             sessions had to be revamped to be held       helping address many faculty members’

                                                                                SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 17
the Law Library stopped physically
                                                                                           staffing the reference desk and pro-
                                                                                           viding in-person student reference
RESEARCH GUIDES                                                                            appointments, instead offering chat
                                                                                           reference and Zoom appointments. On
   These research guides provide answers to    ¡ “Law Library FAQ,” bit.ly/SO20FAQ         March 16, 2020, the Law Library was
   the most common library-related ques-                                                   still open to students when Alameda
                                               ¡ “Law Library Interlibrary Loan,”
   tions, walk users through the process of                                                County announced that effective at
                                                 bit.ly/SO20loan
   requesting electronic materials, explain                                                midnight the county would move to
   the changes to the Interlibrary Loan pro-   ¡ “Lawyer Professional Development,”        shelter in place.
   cess, and highlight some COVID-19 issues      bit.ly/SO20prodev (provides students          With the Law School’s physical
   and resources, respectively.                  with information on available continu-    closure, the Law Library shifted to
                                                 ing legal education and professional      a remote services model. The Law
   ¡ “Accessing Law Library Materials
                                                 development opportunities, as some
     Online,” bit.ly/SO20Remote                                                            Library quickly produced a LibGuide
                                                 students have had their summer jobs
   ¡ “COVID-19 and Racism: Legislative           postponed and need information about
                                                                                           entitled “Law Library in the Time
     Responses,” bit.ly/SO20COVID (tracks        activities to aid in their professional   of COVID-19: General Shutdown
     state and local laws passed to address      growth during the hiatus.)                Information,” explaining how services
     racism and xenophobia since the                                                       would work during shutdown (read
     pandemic started.)                                                                    the guide at bit.ly/SO20libguide).
                                                                                           Our “Student Computing Guide”
                                                                                           was modified to add information on
                                                                                           using Zoom and to provide computer
                                                                                           chat support, since the computer lab
   questions about their own online            Berkeley School of Law (approxi-            was inaccessible (read the guide at
   instruction. In some cases, Zoom con-       mately 1,100 students, 170 faculty, and     bit.ly/SO20libguidecomputer). Like
   sultations with the law librarians have     other instructors), as well as several      at Vanderbilt, the shutdown mostly
   helped faculty members feel comfort-        clinical programs and 13 student-run        affected how the Law Library provided
   able using the program.                     journals. As part of one of the state’s     legal research instruction, reference
                                               university systems, we are also open        and research services, and access to
   Law Library Resources                       to the public. There are 30 people on       legal resources.
   Of all the initial changes due to           our Law Library staff, 10 of whom
   COVID-19, perhaps most extensive            routinely provide reference services.       Legal Research Instruction
   were those related to providing and         We provide in-person, telephone, and        The Zoom course instruction that
   expanding Law Library resources.            chat reference services. Students can       began just prior to the shutdown contin-
   Access to print Law Library materials       schedule one-on-one focused research        ued for the remainder of the semester.
   was halted from March 23, 2020, until       appointments with reference librarians.     Law Library instructors met individu-
   June 1, 2020. During that time, the         Faculty use an online faculty research      ally with students on Zoom as necessary.
   Law Library was able to provide elec-       request service and an online faculty       Michael Levy, associate director and
   tronic versions of many print resources.    paging service. Librarians also teach       Advanced Legal Research instructor,
   Additionally, negotiation with vendors      two legal research classes—Advanced         notes that “every Zoom class session
   often resulted in new or expanded           Legal Research, and Foreign and             was a learning session for instructors,
   access to electronic resources on a         International Legal Research. Students      as we tried to find the most effective
   temporary basis. On June 1, 2020, a         routinely use the Law Library’s reading     and inclusive use of the Zoom platform
   book pick-up service was implemented        rooms to study, our small study rooms       (polls, breakout rooms, chat, live video
   to allow students and faculty members       to collaborate with other students, and     of guest speakers). I would try different
   to request print items by completing a      our student computer lab for on-site        approaches to engage students, but I
   form provided in the library catalog.       tech assistance and computer work.          never knew in advance what would
                                                                                                                                       Image © iStockPhoto.com/loops7/blackred

   The item is then routed to a specific           The COVID-19 impact on the Law          work.” Instructors met during the
   pick-up location. This service has          School, and in turn the Law Library,        semester and throughout the summer
   proven to be very popular across the        unfolded over a period of weeks in          to discuss what worked and how best to
   university library system.                  early March as the crisis in the San        build a virtual classroom community to
                                               Francisco Bay Area mounted. In              prepare for fall virtual instruction.
   Initial Responses to COVID-19: Law          accordance with university guidelines,
   Library at UC Berkeley Law School           all Law School classes moved online         Reference and Research Services
   The UC Berkeley Law Library serves          on March 9, 2020, using the Zoom            Despite the physical closure of the Law
   faculty, staff, and students of the UC      platform. Beginning March 10, 2020,         Library, our reference and research

  18 AALL SPECTRUM | WWW.AALLNET.ORG
services adapted well to a remote format.      electronically, and due to licensing          3   Remote reference services can be
The chat reference service continued           restrictions and/or cost, it is not feasi-        effective given the abundance of
Monday through Friday during regular           ble to provide certain print resources            electronic resources available. Still, the
reference desk hours. Students also used       electronically.”                                  process lacks the warmth of in-person
our online student reference appoint-              The Law Library also reached out              consultations;
ments service to schedule individual           to the Law School with community
                                                                                             3   Access to casebooks, ebooks, data-
research appointments that the reference       building resources during this extraor-
                                                                                                 bases, and digital resources carried
librarians set up on Zoom. Since faculty       dinary time. Reference librarians
                                                                                                 academic law libraries through the
typically request research assistance          presented a Zoom research series for
                                                                                                 end of the spring semester. Still, some
through our online faculty requests ser-       staff on basic legal research topics (e.g.,
                                                                                                 portions of the collections exist only
vice, our interaction was relatively unaf-     case law, statutes, secondary sources),
                                                                                                 in print and cannot easily be replaced
fected, and we responded via email and         which included remote access tips. We
                                                                                                 electronically; and
Google document sharing. In general,           used our “Hot Tips” scrolling fea-
reference librarians were able to assist       ture on our website to post ongoing           3   Even though law librarians have
faculty and students effectively using a       COVID-19 related news and resources               proven their ability to endure through
combination of databases, ebooks, and          of interest to the Law School com-                tough times, we still miss the law stu-
other electronic resources. Dean Rowan,        munity. The Law Library created two               dents and faculty, our colleagues, and
director of reference, states, “I think        lists based on recommendations from               being at our wonderful law libraries.
students might have gotten more from           the Law School community: “Gimme
individual Zoom meetings than they did         Shelter,” a list of books, audiobooks,        READ
from in-person ones, because they had          and podcasts, and “Gimme Shelter,             AALL’s Academic Law Librarians Special
no choice but to watch how we identified       Part 2,” a list of streaming movies and       Interest Section My Communities post
and navigated the tools via the screens        TV shows that we posted to our web-           “4 Student Services Topics in 4 Weeks” at
                                                                                             bit.ly/SO19ALLSIStopics.
we shared with them. It demonstrated           site. (View “Gimme Shelter, Part 1” at
the superiority of showing rather than         bit.ly/SO20part1 and “Gimme Shelter,          AALL’s COVID-19 Resources & Information
telling.” Still, reference librarians missed   Part 2” at bit.ly/SO20part2.) Since           page at bit.ly/AALLCOVID19.
the easy on-site collaboration with col-       we could no longer furnish our typical
leagues, the casual interactions with          finals stress busters (e.g., candy, jigsaw
students in the Law Library, and the           puzzles, plastic emotional support
                                                                                                  Teaching + Training
print research collection.                     animals), we created and shared with
                                               students a list of virtual “Top 10 Stress
Law Library Resources                          Busters from the Law Library” (bit.ly/

                                                                                                                                   © 2020 BY CLANITRA STEWART NEJDL
With the closure, all access to print          SO20stressbusters).
books and other physical material
ceased. We used our existing cata-             Lessons for the Future
log to identify electronic sources for         To quote from a classic Monty Python
materials on course reserve, although          sketch: “Nobody expects the Spanish           CLANITRA STEWART NEJDL
not all were available. Many publish-          Inquisition!” Certainly, academic law         RESEARCH SERVICES LIBRARIAN
                                               libraries did not expect the changes          AND LECTURER IN LAW
ers stepped up to provide temporary                                                          Vanderbilt University
access to casebooks through the end of         brought about by COVID-19. There              Alyne Queener Massey Law Library
spring semester, and the Law Library           has been much commiseration about             Nashville, TN
                                               the rapid pivot needed to quickly plan        clanitra.s.nejdl@vanderbilt.edu
created a “Casebook Access Guide”
for students posted on our website. We         for providing exclusively virtual refer-
expanded our efforts to increase our           ence and research services, modifying
                                                                                                                                  © 2020 BY EDNA LEWIS

digital collections to support research        legal research instruction, and enhanc-
and instruction by purchasing/licensing        ing access to databases, ebooks, and
more digital content, as well as relying       other resources. The good news for the
on services such as HathiTrust (a col-         Massey and UC Berkeley law librarians
laborative effort with our main library).      is that this period of learning has sharp-    EDNA LEWIS
We modified our library catalog to             ened our skills and led to some import-       REFERENCE LIBRARIAN
                                               ant realizations:                             UC Berkeley Law Library
create special electronic collections                                                        Berkeley, CA
and to add linking for new electronic          3   Class instruction via Zoom works and      elewis@law.berkeley.edu
resources in both our database list and            there are many ways to use the plat-
catalog. Yet, as our associate director            form to engage students. However,
Marci Hoffman emphasizes, “Many                    it is not a perfect replacement for
of our print resources are not available           in-person instruction;

                                                                                     SEPTEMBER/OCTOBER 2020 | AALL SPECTRUM 19
GLOBAL
COVID-19
     RESEARCH EFFORTS
BY MARCELO RODRIGUEZ,
XAVIER BEAUCHAMP-TREMBLAY & LUIS ACOSTA

     20 AALL SPECTRUM | WWW.AALLNET.ORG
the overnight transformation of gov-
                                                                                        ernment information into a solely dig-
                                                                                        ital and virtual presence has created a
          This pandemic does not know                                                   plethora of content curation and acces-
                                                                                        sibility issues—including contradictory,
      political borders. From Latin America                                             constantly changing, and at times erro-
        and the Caribbean to Canada and                                                 neous messaging from governments and
                                                                                        experts—that, ironically, are keeping
        the U.S. Law Library of Congress,                                               critical information and insights from
                                                                                        reaching the intended audience.
       law librarians lead the way in their
              response to COVID-19.                                                     The Law Library of Congress’s
                                                                                        Response to COVID-19
                                                                                        The Law Library of Congress, apart
                                                                                        from housing the largest collection of
                                                                                        legal literature in the world, also serves
                                                                                        as the research arm for the United
                                                                                        States Congress in foreign, compara-
Law Librarians Monitoring                 from El Salvador to Barbados. (Review         tive, and international law (FCIL). The
COVID-19 in Latin America and             the project at bit.ly/SO20project.)           Law Library’s Global Legal Research
the Caribbean                             Through COVID-19 reports, the librar-         Directorate (GLRD) includes a team
From the desire of doing some-            ians intend to provide a summary of the       of multilingual foreign law specialists
thing useful and productive with          current situation in a cluster of coun-       trained in the legal systems of for-
the resources at hand, the idea of        tries and territories while paying special    eign countries who are responsible
monitoring the legal responses to the     attention to the impacts on vulnerable        for monitoring legal developments
COVID-19 crisis in Latin America          and historically ostracized communities,      in the jurisdictions assigned to them.
and the Caribbean came to fruition.       such as the transgender community,            They conduct foreign law research for
Author Marcelo Rodriguez created          refugees particularly from Venezuela          Congress as well as the judiciary and
the project Law Librarians Monitoring     and Haiti, indigenous people, migrants        federal agencies, and also provide ref-
COVID-19 in Latin America and the         from rural areas, and disadvantaged           erence services on foreign law to public
Caribbean because he believes it is       socio-economic classes. The members           researchers.
important in this moment of global        of the project are also in the process            While the Law Library has served as
crisis affecting every single one of us   of writing a few academic articles and        Congress’s FCIL research arm since the
to also be aware of what is happening     presentations in various languages            mid-twentieth century, COVID-19 pro-
in the rest of our shared continent.      (Spanish, Portuguese, and French), with       vided a new and compelling reason to
Law librarians have the expertise and     the help of local law and academic            learn from other countries about public
professional network to strive for a      librarians. (View the reports at bit.ly/      health policy and regulation.
more comprehensive and nuanced            SO20COVIDreports.)
understanding of the complexities of          Besides the reports, the librarians       3   One of the Law Library’s earliest
and possible solutions for this unprec-   also aim to give readers a list of sources,       projects during the pandemic was a
edented crisis. The project’s working     either on the entire region or on specific        comparative study of how national
group of librarians includes Michele      countries, with hopes that this informa-          legislatures were conducting legis-
Villagran, Yasmin Morais, Victoria        tion will empower them to follow local            lative activities when restrictions on
De La Torre, Abby Dos Santos, Ana         information closely. Evaluating sources           traveling and in-person gathering was
Delgado, and Ulysses Jaen. They           of information and understanding the              rendering normal legislative prac-
are all members of the Foreign,           impact of how and what information                tices impossible. GLRD surveyed 36
Comparative & International Law           gets disseminated is at the heart of the          jurisdictions throughout the world to
Special Interest Section (FCIL-SIS),      project. As law librarians, the project           learn about arrangements by national
the Latin American Interest Group,        members are interested in both the                legislatures to continue their work,
and the Latino Caucus.                    changes in the legal and governmental             such as utilizing videoconferencing,
    The project aims to study every       responses to the pandemic as well as              special voting procedures to reduce
country in the region—from Belize to      how those changes are communicated.               necessary travel and attendance,
Argentina, from Aruba to Uruguay,         At a time when civilians need it most,            and other measures. The report,

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