A VIRTUAL CONFERENCE #EMERGELEADERSHIP - DIVERSITY BEST PRACTICES
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A VIRTUAL CONFERENCE
#EmERGeLeadership
LEADING THROUGH TIMES OF CRISIS
#EmERGeLeadership
Your Moderators
Deb Munster Laura Sherbin
Vice President Managing Director,
Diversity Best Practices Culture@Work
#EmERGeLeadership
We need to reckon with our history of racial injustice. I think everything we are seeing is a symptom
of a larger disease. We have never honestly addressed all the damage that was done during the two
and a half centuries that we enslaved black people.—Bryan Stevenson, Equal Justice Initiative
Anti-racism protests roll into Asia
The death of Regis Korchinski-Paquet, a black
Crowds gather in Australian cities, Tokyo and Seoul,
woman, reportedly fell from her balcony during
online vigil planned in Bangkok– Bangkok Post
a police investigation.
Munich police reported 20,000 people had
gathered for protests, while thousands more
Protests in Australia for David participated in Frankfurt and Cologne.
Dungay, an Aboriginal man who
died in a Sydney prison in 2015.
In Paris on June 6 a protest in memory of a
black French man named Adama Traore, who
died in a 2016 police operation
#EmERGeLeadership
Our Well Being is Suffering
Our survey findings show
Have “Poor” or Have Have anxiety/stress
“Terrible” experienced
27% emotional 42% bias or 55% owing to current
uncertainty in personal
states hardship life
Eighty-one percent (81%) of employed respondents indicated their ability
to engage effectively at work has been negatively impacted
Well over half (56%) of those survey participants say that George Floyd’s death
and its aftermath have created more stress in their organizations and drained
productivity from an already strained workforce.
#EmERGeLeadership
Leadership Resilience Poll/engagement
CHAT ROOM DISCUSSION
CHAT ROOM DISCUSSION
PLEASE TELL US MORE
WHAT IS CURRENTLY CAUSING ABOUT SOME OF THE
YOU THE MOST STRESS? LESSONS YOU LEARNED
ABOUT YOUR OWN
WHAT CONCERNS DO YOU LEADERSHIP CAPABILITIES.
HAVE AMID THE CURRENT IF THERE ARE SOME
CRISIS ENVIRONMENT? MISSING OR IF YOU
SELECTED “OTHER”,
PLEASE ELABORATE HERE
AS WELL.
#EmERGeLeadership
RESILIENCY: For You and Your Stakeholders
Health and Wellness
Relationship Capital
Upstanding
#EmERGeLeadershipThere is a link between Diversity, Inclusion, Mental Health, & Well-Being
Disproportionately Impacts Marginalized Only 22% of Asians, 31% Hispanics/Blacks
Groups -Native Americans higher than any seek mental healthcare v 48% whites
other
75% of Millennials &
Are experienced 2Xs as likely by those Gen Z, who feel isolated in the
who identify as Lesbian, Gay, or office while people with
Bisexual disabilities are also significantly
impacted
More than 700 published studies link discrimination and health
Discrimination + Exclusion = Poorer health
#EmERGeLeadershipCHECK-IN, LISTEN, SUPPORT
O HOST VIRTUAL “ESSENTIAL CONVERSATIONS”, CREATE SAFE SPACES
O PROMOTE MENTAL HEALTH SESSIONS AND PROGRAMS
O WORK WITH HR/EAP TO OFFER ADDITIONAL MENTAL HEALTH RESOURCES
ENGAGE ALLIES
O PROVIDE SUGGESTIONS ON HOW ALLIES AND LEADERS CAN ENGAGE
O CHALLENGE YOURSELVES – TO ADDRESS REAL ISSUES AND SOLUTIONS
O PARTNER WITH CSR ON COMMUNITY ENGAGEMENT
EDUCATE AND CREATE AWARENESS
BE A SOURCE OF INFORMATION, BUT DON’T FEEL AS IF YOU MUST BE THE VOICE FOR ALL SOLUTIONS
O CRAFT YOUR STORY. BE AUTHENTIC.
O LEAN ON EXTERNAL SUBJECT MATTER EXPERTS
REMEMBER TO FOCUS ON YOURSELF
#EmERGeLeadershipSelf Care: Relationship Capital
CHAT ROOM DISCUSSION
HOW HAVE YOU TAKEN CARE OF
YOURSELF?
HAVE YOU MAINTAINED CRITICAL
RELATIONSHIPS DURING THIS TIME?
YES/NO
TELL US MORE ABOUT WHY YOU
ANSWERED THE WAY YOU DID
#EmERGeLeadershipRelationship Capital and Gender
31% 54% 39% 54%
Women Men Women Men
Received Advice From Mentor/ Sponsor On How To Had A Career Discussion With Mentor/
Advance In The Past 24 Months Sponsor In The Past 24 Months
% Participating in Sponsorship
8% 9%
6% 4% 5%
All White Black Latinas Asian
women women women women
#EmERGeLeadershipManaging Relationship Capital Sponsorship is a strategic alliance
between a highly motivated individual
(Protégé) and a more senior
professional (Sponsor) capable of
WHAT IS RELATIONSHIP Sponsorship propelling the Protégé into career
CAPITAL? advancement opportunities.
Sponsorship is reciprocal,
An informal relationship that
meritocratic, and must be nurtured
speaks on the behalf of others
THE NETWORK OF to address career interests
and sustained.
PROFESSIONAL Formal or informal relationship
RELATIONSHIPS YOU Natural manager-
Advocacy Mentoring between a more experienced
employee or professional and a less
CULTIVATE AND MANAGE assigned experienced professional focused
TO MAXIMIZE YOUR employee-third on career advice, navigation and
party relationship
CAREER focused on
guidance
feedback , Coaching Allyship
A supportive – often peer-
guidance and relationship that recognizes &
development addresses systemic barriers
#EmERGeLeadershipAS YOU THINK OF YOUR RELATIONSHIP
NETWORK/CIRCLE (UP, ACROSS, DOWN)
WHICH RELATIONSHIPS HAVE I FOSTERED
MOST?
THE LEAST?
WHAT HAS GOTTEN IN THE WAY OF STRONGER
CONNECTIONS?
HAVE CURRENT ISSUES GOTTEN IN THE WAY
OF RELATIONSHIPS?
#EmERGeLeadershipManaging Relationship Capital Sponsorship is a strategic alliance
between a highly motivated individual
○ Stay Engaged: BE PRESENT (Protégé) and a more senior
professional (Sponsor) capable of
WHAT IS RELATIONSHIP
○ Speak Your Truth
CAPITAL?
Sponsorship propelling the Protégé into career
advancement opportunities.
○ Allow for mistakes/Faux pas
An informal relationship that
speaks on the behalf of others
Sponsorship is reciprocal,
meritocratic, and must be nurtured
THE NETWORK OF
○ Listen for Understanding
PROFESSIONAL
to address career interests
and sustained.
Formal or informal relationship
○ Honor Confidentiality
RELATIONSHIPS YOU Natural manager-
employee or
Advocacy Mentoring between a more experienced
professional and a less
CULTIVATE AND MANAGE
○ Expect andYOUR
TO MAXIMIZE Accept Non-closure
assigned
employee-third
experienced professional focused
on career advice, navigation and
○ Don’tCAREER
Fake it ‘til you focused
Make on it.
party relationship
Allyship
guidance
Coaching
Be aware of Hot Buttons/Emotions
feedback , A supportive – often peer-
○ guidance and relationship that recognizes &
development
○ Share Responsibility to Each Other and to the Process addresses systemic barriers
#EmERGeLeadershipINTERRUPT QUESTION EDUCATE ECHO INTERRUPT: QUESTION: EDUCATE: ECHO: • “Excuse me, can I just • “Why do you feel that way?” • “ I’d like to share a • When one speaks up, clarify what I think I • “What made you say that?” different perspective” echo and reinforce. heard?” • “Where did you get that • ”Let me share my This amplifies the • “Hold on, can we go information?/Were the facts personal experiences” upstander. It also lets back to what you called validated?” • “Here’s what I know others know you are the virus.” • “Why do you think some about the historical not complicit. • “Just a second—let’s people may find what you impact” • “Thank you for saying discuss your point that said inappropriate or • Share data, facts, something” the virus is somebody’s harmful?” personal experiences, • “I agree with that and fault.” • ”Have you considered the not necessarily as a let me add” • “Before we continue, I implications of your means to convince but want to talk about the actions/words?” as a means to think language you just used.” differently. #EmERGeLeadership
The power of kindness
“
Research has shown a simple act of kindness directed towards another
improves the functioning of the immune system and stimulates the
production of serotonin IN BOTH the recipient of the kindness and the
person extending the kindness. Even more amazing is that persons
observing the act of kindness have similar beneficial results.
”
—Dr. Wayne Dyer, The Power of Intention
#EmERGeLeadership#EmERGeLeadership
#EmERGeLeadership
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