A Special Report from Media Group Online, Inc.
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
TV: No Apologies A Special Report from Media Group Online, Inc. With the increasing fragmentation of all media, and specifically TV, your role as a local TV media rep must also evolve. You must also be an educator and advisor to guide local advertisers through the media maze. Your efforts start with no apologies for how TV is changing. Change is not only inevitable, but also welcomed, as it is often the catalyst for something new – and something better for your local prospects and advertisers. This month’s Special Report from Media Group Online focuses on some of those changes, why you and your station have no reasons to apologize and why what is emerging will be of significant benefit to viewers, stations, advertisers and media reps. www.mediagrouponlineinc.com
The Comfort Zone As explored in detail in Media Group Online’s September 2019 Special Report, TV: Like a Member of the Family, the TV is still the primary viewing device in American households. That household dominance is expected to increase as more households and individuals become comfortable with voice interactions on multiple devices. At the top of that list is the smart TV, with 109.3 million users forecast for 2020, and then increasing to 119.0 million by 2022. For comparison, Nielsen estimated 120.6 million total US TV households for the 2019-20 TV season. Top 6 Streaming Device Options, Ranked by Popularity, Q4 2019 Device Percent YOY Change Smart TVs 30.7% +3.5% Roku 20.7% +9.8% Amazon Fire Stick 18.9% +3.1% Gaming consoles 18.8% -0.6% Google Chromecast 9.9% -2.6% Apple TV 8.5% -4.9% TiVo, January 2020 Numerous industry leaders and analysts envision the smart TV becoming the hub, the gateway for monitoring and controlling many household needs, including environmental settings (thermostat, lighting, etc.). Many households are already using Amazon Fire TV and commanding Alexa to make necessary adjustments. Developing and offering the right apps will drive more people to rely on their smart TVs as such a control center. Food Network Kitchen, a joint venture of Amazon and Discovery, allows subscribers to interact with the service. With the approaching launch of Portal TV from Facebook, people will be able to sit in front of their smart TVs and talk directly with family members and friends, and even play games, share photos and other social interactions. The smart TV is also critical to viewers’ streaming habits, as approximately 70% of all consumers stream content and, more TV: pg. 2 importantly, the TV set is where most Americans watch full- length TV shows and movies. According to a 2019 survey/report from Horowitz, a consumer research firm, 75% of survey respondents said they view streaming content on a TV screen at least occasionally. No Apologies Comparatively, 55% said they viewed content on a computer, 48% a mobile device and 30% a tablet. www.mediagrouponlineinc.com
Too Many Choices? Maybe, the apologies should come from the Subscription Video On Demand services (SVODs), such as Netflix, Hulu and Amazon Prime, and the Virtual Multichannel Video Programing Distributors (vMVPDs), such as YouTube TV, Hulu+Live TV and Sling TV, for offering too many choices. According to TiVo’s Video Trends Report Q4 2019, the average number of SVODs per survey respondent was 6.9% during 2019, compared to approximately 4 during 2016. As if all those choices weren’t already too many, Disney+ and Apple TV+ launched new SVODs during 2019 and HBO MAX and Peacock (NBC) will during 2020. With this deluge of services and their endless hours of old and new content, it should surprise no one that new research from YouGuv and The Trade Desk found 75% of US consumers would prefer to spend only $30 per month for SVOD services. That computes to approximately three services per month at an average of $10. TiVo also reported vMVPDs are experiencing negative trends. First, survey respondents were less satisfied with their service during 2019 than 2018, or 21.3% and 27.6%, respectively. Additionally, some of the vMVPDs subscription adoption rates are slipping. Subscriptions for PlayStation Vue have decreased so much that Sony is pulling its plug. Even more significant results from the TiVo survey indicate no apologies are necessary from you or other local broadcast TV affiliates. Survey respondents listed all four major networks in the top 6 of those they would choose to include in their à la carte bundle. Consumers’ Most Popular Networks for À La Carte Bundle, Q4 2019 Network Percent #1: ABC 61.2% #2: CBS 55.1% #3: Discovery Channel 48.3% #4: A&E 47.8% #5: NBC 47.4% #6: Fox 46.7% #7: History 41.4% #8: FX 40.2% #9: AMC 38.3% TV: pg. 3 #10: Food Network 37.9% #11: TBS 37.8% #12: HBO 36.7% #13: The Weather Channel 35.2% No Apologies #14: TNT 35.2% #15: USA Network 34.9% www.mediagrouponlineinc.com TiVo, January 2020
Audience Insights It’s a given in the TV media world the older segment of Generation Z, 15–24, watch very little traditional or linear TV and adults 50+ represent the largest percentage of traditional TV viewers. You needn’t apologize for the dearth of teen and very young adult viewers for a number of reasons. First, no other age group is as mobile or socially involved, as has been the case for almost every generation at that age. Second, many are focused on academics. Third, and maybe most telling, they are not yet spouses and/or parents. Data from The Media Audit’s September 2019 Aggregate Survey of 57 US markets, representing more than 143 million adults, reveals 47.7% of single adults, younger than 35 and with no children have either heavy (300+minutes/day) or medium (180–299 minutes/day) exposure to television. Only 10.5% said they had no exposure. When the data point changes to married adults, younger than 35 and no children, the percentage of those with heavy or medium exposure to television increases slightly to 49.5%, while those indicating no exposure decreases to 8.3%. Add children, especially those younger than 6, to the family household of adults 25–44 and their heavy and medium TV exposure increases slightly. Of particular interest, however, is those adults with no exposure to TV decreases from the 8.3% above to 6.7%. TV Exposure for Adults 25–44, with Children, 2019 Adults 25–44, Adults 25–44, Any Children Younger Children at Home Than 6 Exposure Percent Index Percent Index Heavy 300+ min./ 25.7% 96 25.4% 95 avg. day) Medium (180–299 25.3% 102 25.5% 103 min/avg. day) Light (180–299 min/ 41.7% 102 42.4% 104 avg. day) None 7.3% 93 6.7% 85 (0 min/avg. day) TV: pg. 4 Based on The Media Audit’s September 2019 Aggregate Survey The trend line of the data indicates as adults age and become spouses and parents, especially of young children, their No Apologies exposure to TV increases – and today’s Gen Zers who don’t have much time for TV are likely to follow the same pattern. www.mediagrouponlineinc.com
TV Delivers Women Although women like men have very busy days, women’s are just a bit busier. Still, they’re able to spend 5 more hours during an average week with media than men. Of those 72.49 hours, women spend 27.2 hours (37.5%) with live TV and 4.14 hours with time-shifted TV. Interacting with an app or the Web via smartphone is a distant second, at 17.1 hours per week. The Nielsen article, Attention Marketers: U.S. Women Are Eager to Hear from You, provides another intriguing data comparison: women 18+ watch 3.54 hours per day of live TV, and when they are heads of the household, it increases to 4.17 hours. Even working mothers 18+ are watching 2.48 hours of live TV daily. The Nielsen data also indicates women respond to TV advertising more positively than men. Women’s Response to TV Advertising, 2019 TV Advertising Is TV Advertising Is Meaningful Useful Strongly Somewhat Strongly Somewhat Exposure Agree Agree Agree Agree All adults 10.8% 25.6% 14.2% 35.0% Women 18+ 12.1% 28.1% 16.0% 36.9% Men 18+ 9.5% 23.1% 12.3% 32.9% Stay-at-home 13.2% 24.1% 18.4% 34.7% mothers Working 12.0% 28.7% 14.3% 35.9% mothers Nielsen (Scarborough), November 2019 The Media Audit’s September 2019 Aggregate Survey adds to the understanding of women’s interaction with TV. Interestingly, much larger percentages of working women 35 and older watch early morning TV (5–7am) during the average weekday than working women 18–34, or 13.0% and 6.8%, respectively. Plus, the older working women index at almost twice the rate of younger working women, or 127 and 67, respectively. Both age groups of working women watch the most TV during the evening/primetime hours, but again there is quite a disparity. From 8pm to 11pm, Eastern and Pacific time (7pm to 10pm, Central and Mountain time), 36.1% of working women 18–34 are watching TV, compared to 57.8% of working women 35 and older. TV: pg. 5 No Apologies www.mediagrouponlineinc.com
NextGen TV: The Tube Reborn 2020 appears to be the year when the 10-year odyssey of digital TV broadcasting, or the ATSC 3.0 technology, will become a reality – and likely a game-breaker for everyone in the TV industry. The challenge is to package the technology in words and images that will appeal to consumers and advertisers, which is the marketing/promotions department’s job in conjunction with sales. Convincing consumers they need to upgrade their TV to enjoy NextGen TV features is the first step. Magid, a consumer- centered business strategy company, conducted a survey during October 2019 and discovered 42% of respondents “would likely purchase a new TV” to access NextGen TV. Unsurprisingly, early adopters of new technologies and young adults (often those early adopters) were the most enthusiastic responders to the survey. Fueling that enthusiasm is the announcement at CES 2020 that 20 new TV models with NextGen TV compatibility will hit the market during 2020. According to the Magid survey, consumer excitement is initially focused on NextGen TV’s promises of consistent audio, 4K HDR video, immersive audio and multiple audio tracks. These could be from different sports broadcasts and/or allow consumers who are neither English- or Spanish-speaking to listen in their languages. The next major step is the development of programming that delivers NextGen TV features, a process that will require a number of years to become the standard. As NextGen TV strolls to center stage, BIA released its forecast during early 2020 for the future revenues NextGen TV is expected to generate – and it’s a rather spectacular 50% during the next decade. This equates to a potential compound annual growth rate (CAGR) of 8% for local broadcasters. Your station (and you) will be able to offer your clients interactivity, addressability, dynamic ad insertion, mobile, attribution and first- party data support. The bottom line as it has always been in media and advertising where consumers go, advertisers will and must follow. NextGen TV is definitely a no-apology zone! TV: pg. 6 No Apologies www.mediagrouponlineinc.com
Leveraging Impressions and Addressability For decades, local broadcast media reps in both TV and radio were often confronted with potential advertisers’ concern that people who don’t live near their stores/businesses would see and hear their commercials and questioned the value of spending the money. Many reps probably had to apologize – and leave without a sale. The use of ratings, which is still the mainstay at the local level, also didn’t provide media reps and their prospects and clients with a totally clear picture of what audiences they were buying. Another reason to apologize. Smart TVs NextGen TV and the technologies (with some help from TVB, Nielsen and others) will change all that and, during 2020, the process will continue to accelerate. The two major concepts at the root of this change, both of which you may be aware, are moving from ratings to impressions for media-buy transactions and addressability, which allows national and local advertisers to buy very specific audiences. Because audiences are so fragmented today, many advertisers and agencies want a system that allows them to compare apples to apples, or linear TV viewership, SVODs, social media and all the other new media channels consumers are using. The days of engaging with households and devices will not end entirely, but that approach will become a minor, but still helpful, tool. In these days of consumers demanding personalization, “advertisers and agencies want to buy engagements with individuals,” according to David Hohman, executive vice- president, demand-side media, at Nielsen. Now, smaller, local advertisers will be able to buy (and you will be able to sell) according to impressions and target very specific audiences, including those in local businesses’ immediate neighborhood, with very specific messages. An additional benefit for all involved is the combination of the smart TV, NextGen TV and 5G technology will deliver much more precise viewer/consumer data and analytics, and quickly. Advertisers will not only be able to tweak messages almost immediately, but also improve the coordination of their messages across all media for optimum performance and maximum ROI. TV: pg. 7 No Apologies www.mediagrouponlineinc.com
The Long Game Peering too far into the future is always an iffy proposition, but a recent Deloitte report, The Future of the TV and Video Landscape by 2030, presents four scenarios of that future – and linear TV still has a prominent role and could be the big winner in one. Scenario #1: Universal Supermarket – Deloitte thinks a few digital platform companies will control all the components of the TV and video market: creation, aggregation and distribution of content and will establish direct relationships with customers. Broadcasters will not favor this scenario as they don’t receive advertising revenues, but must rely on revenue shares from these “supermarket” companies. Scenario #2: Content Endgame – During this possible future, content owners have the control, providing digital platform companies with some content, but distributing most of it through the content owners’ channels. Additionally, they will establish those direct customer relationships. Scenario #3: Revenge of the Broadcasters – National broadcasters have been able to transform to digital platforms successfully and are major players in TV and video. They are able to provide on-demand content and are the voice at the other end of direct customer relationships. Scenario #4: Lost in Diversity – If scenario #1 is a “supermarket,” then scenario #4 is more like a “strip mall.” Neither broadcasters nor digital platform companies control the TV and video market. Many players are in the game and a proliferation of distribution channels and superior content provide viewers with more choices. Regardless of which scenario (or an entirely different future) emerges ten years hence for TV and video, you will have no reason to apologize for it. Linear TV will not only survive, but also thrive. The best reason to keep your day job. Sources: Media Village Website, 1/20; Statista Website, 1/20; Nielsen Website, 1/20; Advanced Television Website, 1/20; TiVo Website, 1/20; MediaPost Website, 1/20; The Media Audit Website, 1/20; TV Technology Website, 1/20; Ad Exchanger TV: pg. 8 Website, 1/20; Deloitte Website, 1/20. Prepared: January 2020 © 2020 Media Group Online, Inc. All rights reserved. No Apologies www.mediagrouponlineinc.com
You can also read