5 Steps to Doing Business with the Government of Canada - Introduction May 2012

 
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5 Steps to Doing Business with the Government of Canada - Introduction May 2012
5 Steps to Doing Business with the
Government of Canada
Introduction
                          Presentation by
                        Michèle Marcoux
                        Head Supply Specialist
               Office of Small and Medium Enterprises
                           Quebec Region

                                        May 2012
5 Steps to Doing Business with the Government of Canada - Introduction May 2012
Presentation outline
 • Step 1 – Understand the Process

 • Step 2 – Register Your Business

 • Step 3 – Promote Yourself

 • Step 4 – Find Opportunities

 • Step 5 – Bid on Opportunities (introduction)

 • Appendix: Resources for Small and Medium Enterprises

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5 Steps to Doing Business with the Government of Canada - Introduction May 2012
Visit buyandsell.gc.ca

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5 Steps to Doing Business with the Government of Canada - Introduction May 2012
STEP 1

Understand the
Process

                          4
5 Steps to Doing Business with the Government of Canada - Introduction May 2012
Step 1: Understand the Process

1.1   What does the government buy?
1.2   Who does the buying?
1.3   How is purchasing done?
       • Competitive process
          • Contracts

          • Standing offers

          • Supply arrangements

       • Non-competitive process
                                      5
5 Steps to Doing Business with the Government of Canada - Introduction May 2012
1.1 What does the government buy?
• The Government of Canada buys over 70,000 products
  and services ranging from aircraft to office supplies to
  training and scientific research services:

    – Architectural and engineering consulting services
    – Real property services
    – Construction services
    – Goods and services

                                                             6
5 Steps to Doing Business with the Government of Canada - Introduction May 2012
1.2 Who does the buying?
• Government departments and agencies
  Usually for goods or services below $25,000 (low dollar
  value), based on their delegation of authority limits
• Public Works and Government Services Canada
  (PWGSC)
   – Goods and services exceeding the department or
     agency’s delegation of authority limits (delegations of
     authority vary)
   – At the request of federal departments and agencies, to
     offset procurement risks or to access volume discounts

                                                               7
5 Steps to Doing Business with the Government of Canada - Introduction May 2012
1.2 Who does the buying? (cont’d)
• List of goods and services that PWGSC buys and
  key procurement contacts:

    • Procurement Allocation Directory (PAD)
      http://pad.contractscanada.gc.ca/

    • Contract History
      http://csi.contratscanada-contractscanada.gc.ca/

                                                         8
5 Steps to Doing Business with the Government of Canada - Introduction May 2012
1.3 How is purchasing done?

     Competitive approach

  Non-competitive approach

                              9
5 Steps to Doing Business with the Government of Canada - Introduction May 2012
1.3 How is purchasing done?
• Competitive approach
   – Whenever possible, purchasing is done through a competitive
     approach, regardless of the dollar value of the requirement:
      •   Obtain the best quality-price ratio
      •   Choose good suppliers (efficient and effective)
      •   Maintain fairness and transparency in the processes
   – Supply methods include
      •   Contracts
      •   Standing offers (SOs)
      •   Supply arrangements (SAs)
   – Buyers have to determine whether purchases can be made
                                                                    10
     through existing SOs or SAs.
1.3 How is purchasing done?
• Competitive approach
        •   Contracts

        Up to $25,000 (goods and services)
        Whenever possible, buyers have to obtain at least three bids
        through appropriate bid invitations (eg, telephone, request
        for quotation, invitation to tender, call for proposal)

        Over $25,000 (goods)
        Over $78,500 (services, incl. architecture and engineering serv.)
        Over $100,000 (construction)

        Buyers have to post federal government requirements on the
        MERXTM Web site (www.merx.com).
                                                                            11
1.3 How is purchasing done?
• Competitive approach
        •   Standing offers (SOs)

        A standing offer (SO) is a supply method used by
        the Government of Canada to purchase goods
        and services.

                                                           12
1.3 How is purchasing done?
• Competitive approach
        •   Standing offers (SOs)

         Characteristics

         • For clearly defined, repetitive requirements for
           which it is hard to estimate demand (quantity or
           delivery date).
         • At prearranged prices (the supplier is usually paid
           based on firm prices or rates) under set terms and
           conditions.
         • Valid for a specific time period.
         • Purchases authorized on an “as and when requested”
           basis through a call-up against a standing offer.
                                                                 13
1.3 How is purchasing done?
• Competitive approach
        •   Standing offers (SOs)

         Characteristics (cont’d)

         • An SO is not a contract. A contract exists when a
           call-up is issued to a supplier (the supplier must then
           offer the goods or services, as per the terms and
           conditions of the SO).
         • A call-up does not involve any negotiations. It is an
           unconditional acceptance by the government of the
           supplier's offer to supply goods and services specified
           in the SO.
         • There are several types of standing offers.
                                                                     14
1.3 How is purchasing done?
 • Competitive approach
                  •    Standing offers (SOs)

              Types of Standing Offers              Geographic Coverage       Authorized Users

National Master Standing Offer (NMSO)                      National            All departments

Regional Master Standing Offer (RMSO)                      Regional            All departments

                                                                                   Designated
National Individual Standing Offer (NISO)                  National
                                                                                   departments
Regional Individual Standing Offer (RISO)                                          Designated
                                                           Regional
                                                                                   departments

Departmental Individual Standing Offer (DISO)            Departmental               PWGSC*

 •Only PWGSC may issue call-ups against this type of standing offer on behalf of                 15
  specified departments.
1.3 How is purchasing done?
• Competitive approach
        •   Supply arrangements (SAs)

        An SA is a method of supply used by the
        Government of Canada to establish a pre-
        qualified list of suppliers to obtain quotes for
        goods, or, more commonly, services.

                                                           16
1.3 How is purchasing done?
• Competitive approach
        •   Supply arrangements (SAs)

         Characteristics

         • For repetitive requirements that cannot be clearly
           defined and for which the Government of Canada
           obtains quotes from a list of pre-qualified suppliers.
         • At ceiling prices (the supplier is usually paid on the
           basis of ceiling prices, subject to downward revision),
           under SA terms and conditions.
         • Valid for a specific time period.
         • Purchases authorized on an “as and when requested”
           basis.
                                                                     17
1.3 How is purchasing done?
• Competitive approach
        •   Supply arrangements (SAs)
         Characteristics (cont’d)

         • Is not a contract. A contract exists when a call-up is
           issued to a supplier (the supplier must then offer the
           goods or services, as per the terms and conditions of
           the SA).
         • A separate contract is issued on an “as and when
           required” basis, authorizing the supplier to provide
           goods/services specified in each contract in
           accordance with the terms and conditions of the SA.
         • SAs can be issued for geographic regions or specified
           users.
                                                                    18
1.3 How is purchasing done?
• Competitive approach
        •   SO and SA – Rationale for use

         Advantages of SOs and SAs

         • Direct access to a supplier
         • Better prices through consolidation of requirements
           and increased competition among suppliers
         • Reduction of administrative costs
         • Reduction in lead time
         • Reduction in inventory investment

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1.3 How is purchasing done?
• Competitive approach
         •   SO and SA – Examples
  • Task and Solutions Professional Services (TSPS)
    – Human resources services
    – Business consulting and change management services
    – Project management services
      http://www.tpsgc-pwgsc.gc.ca/app-acq/spc-cps/spcts-tsps-eng.html

  • Task-Based Informatics Professional Services
    (TBIPS)
    – Specific information technology services
      http://www.tpsgc-pwgsc.gc.ca/app-acq/sptb-tbps/index-eng.html
                                                                      20
1.3 How is purchasing done?
• Competitive approach
          •   SO and SA – Examples (cont’d)

  • Temporary Help Services for the NCA
     – Temporary resources in the National Capital Area
       http://www.tpsgc-pwgsc.gc.ca/app-acq/sat-ths/index-eng.html

  • Directory of Linguistic Services Suppliers
     – Translation, interpretation, terminology
       http://www.btb.gc.ca/btb.php?lang=eng&cont=164
       (Online registration not available)

       Canada’s Aboriginal languages
       http://www.btb.gc.ca/btb.php?lang=eng&cont=1448               21
1.3 How is purchasing done?
 Mandatory SOs and SAs
• The use of SOs and SAs within the 12 commodity groups listed
below is mandatory.

   1. Fuels, lubricants, oils and waxes
   2. General purpose automatic data processing equipment (including
      firmware), software, supplies and support equipment
   3. Communication, detection, coherent radiation equipment
   4. Office supplies and devices
   5. Office machines, text processing systems and visible recording
      equipment
   6. Furniture
   7. Personnel recruitment
   8. Administrative and management support services
   9. Professional services
   10. Information processing and related telecom services
   11. Ground effect vehicles, motor vehicles, trailers and cycles
   12. Clothing, accessories and insignia                              22
1.3 How is purchasing done?

     Competitive approach

  Non-competitive approach

                              23
1.3 How is purchasing done?
• Non-competitive approach
  Must be fully justified by the department or agency and is used only in certain
  special circumstances:
   – Pressing emergencies: Disaster threatening quality of life or involving
       fatalities (earthquake, pandemic).
   – Public interest: Nature of the work is such that it would not be in the
       public interest to solicit bids (purchase of munitions, explosives).
   – Intellectual property (IP): Only one person is capable of performing
       the work (eg, for reasons related to the protection of IP, copyright,
       patent protection).
   – Dollar value of the need: Does not exceed $25,000 (goods) or
       $78,500 (services) or $100,000 (construction) – no advantage in the
       competitive process for a low dollar value (LDV) purchase.
                                                                               24
1.3 How is purchasing done?
• Non-competitive approach
  Advance contract award notice (ACAN)
   – Public notice posted on MERXTM for a specified period
     indicating to the supplier community that a department/agency
     intends to award a contract to a pre-identified supplier.
   – Allows other suppliers to signal their interest in bidding by
     submitting a statement of their capabilities
   – If no supplier submits a statement of capabilities that meets the
     requirements set out in the ACAN, on or before the closing
     date, the contract can be awarded.

      Only 5% of ACANs are challenged.
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Step 2

Register Your
Business

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Step 2: Register Your Business

2.1   Supplier Registration Information – SRI
2.2   Professional Services Online – PS Online
2.3   SELECT
2.4   Translation Bureau – Directory of Linguistic Services
      Suppliers
2.5   SNC-Lavalin O&M (for subcontractors)

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Registering in SRI

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2.1 Supplier Registration Information – SRI
 • Database of suppliers interested in doing business with the
   Government of Canada.
 • Free registration by suppliers, who are also responsible for
   keeping their information up to date.
 • A Business Number (BN) from the Canada Revenue Agency
   (nine-digit business identification code) is mandatory to
   register in SRI.
 • A Procurement Business Number (PBN) is mandatory for
   registration in other supplier databases.
   BN: http://www.cra-arc.gc.ca/tx/bsnss/tpcs/bn-ne/rgstr/menu-eng.html

   SRI: https://buyandsell.gc.ca/for-businesses/register-as-a-supplier
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2.1 Supplier Registration Information – SRI (cont’d)
 Registering in SRI is a two-step process.
 Step 1: Create an account in SRI
   •    Enter your Business Number BN.
   •    Create an account in SRI: Supplier Registration Information (SRI)
       -    Enter your firm’s name
       -     Enter the registrant’s name, telephone number and email address
       -     * Create a username and password

   •   * Don’t forget to make a note of your username and password because you will need this
       information for Step 2 of the registration process and to access your files.

   •   Once you have completed Step 1, you will receive your Procurement Business Number (PBN)
       by email the same day.

   •   The PBN consists of the first nine digits of your Business Number, plus two letters and four
       numbers to identify your procurement account.

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2.1 Supplier Registration Information – SRI (cont’d)
 Step 2: Add your goods and services to your account:
     •   Access your SRI account by entering your PBN, username and password.
     •   Follow the instructions and complete your company profile.
         Don’t forget to enter the commodity codes for your goods and services.
         These codes identify the goods and services your company provides.
         Government buyers use the list to search by commodity to find suppliers in SRI.
         Access the complete list of commodities through the following Web site:
         https://buyandsell.gc.ca/for-businesses/register-as-a-supplier/find-a-commodity-
         code

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2.2 Professional Services Online – PS Online
 • For potential suppliers of professional services not exceeding
   NAFTA’s $78,500 threshold.
 • Targeted professional services categories
   IT: http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/categories-category-eng.html
   (Information Technology)
   Non-IT: http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/non/index-eng.html
   (Human Resources Management and Organizational Development)
 • Prior registration in SRI is mandatory to obtain a Procurement
   Business Number (PBN)
 • Registration in PS Online:
   http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/fournisseurs-suppliers/
   inscription-registration-eng.html
 Contact
    Sharon Dent: 819-956-1684
    rcnspenligne.ncrpsonline@tpsgc-pwgsc.gc.ca                               32
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2.2 Professional Services Online – PS Online
  •   Suppliers interested in registering in PS Online must carry out the following steps:

      -   Register in SRI before registering in PS Online.
      -   Read the Trading Partner Agreement (TPA).
      -   Complete the TPA Signature Page form.
      -   Meet the Mandatory Requirements.

          1.   Provide a corporate profile.
          2.   The supplier must have been in business for a minimum of one (1) year.
          3.   Provide a human resources plan.
          4.   The supplier must have successfully completed at least three (3) relevant professional
               services projects within the last three (3) years with the federal or provincial governments or private
               sectors.

      - Sign the certifications that apply to your firm.
      - Send all the documents to PWGSC (at the address indicated on the site)
      NB: Please allow three or four weeks for your registration to be processed.

      IMPORTANT: The company must meet the mandatory requirements and provide the required
      certifications to obtain an account in the PS Online database. Companies that do not provide the
      additional information will be considered as not having accepted the TPA, and their applications will be
      rejected.

  •   If you have any questions concerning PS Online, please contact Denise St-Clair by telephone at
      819-956-1178 or by email at rcnspenligne.ncrpsonline@tpsgc-pwgsc.gc.ca.
                                                                                                                    34
2.3 SELECT
 • Prior registration in SRI is mandatory to obtain a Procurement
   Business Number (PBN)
 • Database of approved suppliers providing services in the
   following areas:
     – Consulting and architecture and engineering for requirements
       below the North American Free Trade Agreement (NAFTA) threshold
       of $78,500
     – Construction for requirements below the Agreement on Internal
       Trade (AIT) threshold of $100,000
 • Registration in SELECT: https://select.pwgsc-tpsgc.gc.ca

 Contacts
    Solange Labrie at 418-649-2872 or solange.labrie@tpsgc-pwgsc.gc.ca (Eastern Quebec)
    Anne Stinziani at 514-496-3390 or anne.stinziani@tpsgc-pwgsc.gc.ca (Western Quebec)   35
2.3 SELECT (cont’d)
SELECT – Construction
 1 – GENERAL CONTRACTING (civil)     9 – FINISHES
 2 – SITE WORK                       10 – SPECIALTY WORK
 3 – CONCRETE                        11 – FURNISHINGS

 4 – MASONRY                         12 – SPECIAL CONSTRUCTION
                                     13 – CONVEYING SYSTEMS
 5 – METALWORK
                                     14 – MECHANICAL WORK
 6 – CARPENTRY/WOODWORK
                                     15 – ELECTRICAL WORK
 7 – THERMAL & MOISTURE PROTECTION
                                     16 – MAINTENANCE
 8 – DOORS AND WINDOWS
                                     17 – MOVING

                                                                 36
2.3 SELECT (cont’d)
  SELECT – Maintenance and Consulting
1 – Built Works – Buildings               12 – Studies – Buildings
2 – Built Works – Marine Infrastructure   13 – Studies – Infrastructure
3 – Built Works – Transportation          14 – Studies – Transportation
    Infrastructure                             Infrastructure
4 – Built Works – Site Works /            15 – Studies – Site Works / Infrastructure
    Infrastructure                        16 – Studies – Environmental
5 – Built Works – Heritage
                                          17 – Studies – Other
6 – Built Works – Interior Fit-up
                                          18- Surveying and Geomatics Activities
7 – Built Works – Sites/Parks/Other       19 – Inspections and Analysis – Buildings
8 – Activities and Systems – Sites        20 – Verification and Inspection – Marine
9 – Activities and Systems –                   Infrastructure
    Buildings                             21 – Verification and Inspection –
10 – Activities and Systems –                  Transportation Infrastructure
    Environmental                         22 – Inspections and Analysis – Other
11 – Activities and Systems – Other       23 – Project/Construction Management

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2.4 Translation Services
  • Suppliers interested in offering translation services to the
    Translation Bureau – a special operating agency reporting to
    PWGSC – must
     – first register their firm in SRI

     – apply to register in the Translation Bureau’s Directory of
       Linguistic Services Suppliers

  • Registration:
    http://www.btb.gc.ca/btb.php?lang=eng&cont=1445

 Contacts
   Translation Bureau, at 819-953-2588
   BTRepertoire.TBDirectory@tpsgc-pwgsc.gc.ca
                                                                    38
2.5
 • SNC Lavalin Operations and Maintenance (O&M) is
   mandated by the Government of Canada to operate and
   maintain federal buildings.

      – Suppliers must register at the following Web site:
        http://www.snclavalinom.com/en/Home/
        SupplierRegistration.aspx

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Step 3

Promote
Yourself

                    40
Step 3: Promote Yourself

3.1 How to Find Clients

3.2 Government Contacts

3.3 Previous Contract Award Notices

3.4 Pre-qualified Supplier Database

                                      41
3.1 How to Find Clients
 • PWGSC is the main buyer for the Government of Canada, but other
   departments and agencies also purchase goods and services.
 • To reduce the number of potential clients to a more manageable
   number, use the following tools to target your search:
    – Departmental Materiel Managers
      https://buyandsell.gc.ca/for-businesses/contacts/departmental-materiel-
      managers
    – Government Electronic Directory Services (GEDS)
      http://sage-geds.gc.ca/cgi-bin/direct500/eng/TE?FN=index.htm
    – Procurement Allocation Directory (PAD)
      http://pad.contractscanada.gc.ca/index-fra.cfm?
      af=ZnVzZWFjdGlvbj1pbmZvLmludHJvJmlkPTI=&lang=eng
 • Resources: https://buyandsell.gc.ca/for-businesses/contacts
                                                                          42
3.1 How to Find Clients
 • To promote your goods and services, get in touch with the right
   contacts.

 • Establish networks in a variety of ways: telephone calls, email,
   meetings, brochures, business cards, word of mouth.

 • Keep these questions in mind when establishing contacts:
    – What is the government purchasing cycle for your goods or services?
    – How does the department buy your goods or services? Does it use PWGSC or
      does it purchase on its own?
    – What method or tool is used for purchasing your goods or services? Is there a
      standing offer or supply arrangement? Is it mandatory? When will it next be up
      for competition?
    – Does PWGSC buy on behalf of other departments or agencies? Which ones? 43
3.2 Government Contacts

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45
46
47
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3.3 Previous Contract Award Notices
•   The Contract History database contains information on contracts awarded by
    PWGSC over the last three years. (http://csi.contractscanada.gc.ca/)
    – Search by commodity, customer, vendor or contract number.
    – Find out which departments and agencies go through PWGSC for the procurement of goods
      and services, the value of the contracts and the names of successful bidders.

•   Awards Database on MERXTM in the last 9 years (
    http://www.merx.com/English/SUPPLIER_Menu.asp?
    WCE=Show&TAB=1&PORTAL=MERX&State=4&hcode=aP3iE6x8o3NPTOUej9
    yK7Q%3d%3d)
    – Find out the dollar value of the contract and the successful bidder’s name, as well as what to
      expect based on previous requirements.

•   Proactive Disclosure, Treasury Board Secretariat of Canada (TBS)
    (http://www.tbs-sct.gc.ca/pd-dp/gr-rg/index-eng.asp)
    – All contracts over $10,000 awarded by federal departments and agencies.
                                                                                                       49
Accessing the Awards Database on MERX™

                                         50
3.3 Previous Contract Award Notices (cont’d)
Treasury Board Secretariat of Canada (TBS) / Proactive Disclosure

•   Visit Treasury Board Secretariat of Canada – Proactive Disclosure or
     http://www.tbs-sct.gc.ca/scripts/contracts-contrats/reports-rapports-eng.asp.

•   Links to departmental sites that disclose all contracts over $10,000.

•   Organized by year or quarter.

•   Find the dollar value of contracts and the names of successful bidders.

•   There is also a “Proactive Disclosure” link on the public Web sites of every
    department and agency concerned.

                                                                                   51
TBS – Proactive Disclosure

                             52
3.4 Pre-qualified Supplier Database

Pre-qualified Supplier Data (PQSD)
• List of active standing offers and supply arrangements for goods and/
  or services held by pre-qualified suppliers.

CAN BE USED TO
   • Identify current standing offers and supply arrangements in a given
      industry.
   • Choose partners to pursue Government of Canada opportunities.
   • Help with business planning.

Click on the “Access the weekly updated Pre-Qualified Supplier Data” link under
    “For Businesses” on the buyandsell.gc.ca Web site.

                                                                             53
3.4 Pre-qualified Supplier Database (cont’d)

                                               54
Step 4

Find
Opportunities

                         55
Step 4: Find Opportunities
4.1   Government Electronic Tendering Service (GETS)

4.2   Financial Thresholds for Posting on MERXTM

4.3   Free Registration on MERXTM Using PBN

4.4   Find Opportunities on MERXTM

Other relevant information
4.5   Security Requirements
4.6   Canadian Innovation Commercialization Program (CICP)
4.7   Supplier Performance

                                                             56
4.1 Government Electronic Tendering Service
 • GETS is the Government of Canada's tendering system that allows
   suppliers to search for bid opportunities online. This service is
   currently hosted on MERXTM (
   http://www.merx.com/English/SUPPLIER_Menu.asp?
   WCE=Show&TAB=1&PORTAL=MERX&State=4&hcode=aP3iE6x8o3
   NPTOUej9yK7Q%3d%3d).

 • Federal government opportunities are identified by a Canadian flag

 • Procurements that fall above the dollar thresholds set out in the
   Agreement on Internal Trade (AIT), North American Free Trade
   Agreement (NAFTA) and World Trade Organization – Agreement on
   Government Procurement (WTO- AGP) are posted on MERXTM when
   one or a combination of these agreements apply.
                                                                        57
4.1 Government Electronic Tendering Service
 • Procurements that fall below the AIT, NAFTA or WTO-AGP trade
   agreement dollar thresholds do not have to be posted on MERX™.

 • Government of Canada buyers can use the following electronic
   databases to invite suppliers to bid on opportunities for
   procurements that fall below the trade agreement dollar
   thresholds:
    – Supplier Registration Information (SRI)
    – Professional Services Online (PS Online)
    – SELECT

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59
4.2 Financial Thresholds for Posting on MERXTM
       • The Government of Canada is a signatory to various trade
         agreements, and these have an impact on procurement activities.
       • Procurements that fall above the AIT, NAFTA or WTO-AGP dollar
         thresholds are published on MERX™ when one or a combination
         of these trade agreements apply.
       • .                          Trade Agreement Dollar Threshold Summary
                        Agreement                                        Goods      Services   Construction
North American Free Trade Agreement
                                                                         $25,300    $78,500     $10,200,000
(NAFTA)
Agreement on Internal Trade (AIT)                                        $25,000    $100,000     $100,000

World Trade Organization – Agreement on
                                                                         $205,100   $205,100    $7,800,000
Government Procurement (WTO- AGP)

 Dollar thresholds are periodically revised and are subject to change.
                                                                                                        60
4.3 Free Registration on MERXTM Using PBN
 • You can register on MERXTM with a Procurement Business
   Number (PBN) instead of a credit card number.
 • Federal government opportunities can be downloaded for free.

                                                                  61
4.4 Find Opportunities
                         On MERXTM You Can
                Action                 Registration?    Cost?
Search – View opportunities             Not required     Free

Download – Tender documents                  Yes         Free

Receive updates – of downloaded              Yes         Free
documents
View – contract awards                       Yes         Free
Match opportunities automatically –          Yes       Free/Cost
with the corporate profile

                                                                62
4.4 Find Opportunities

Complete MERXTM demonstration
       available (online)       63
4.4 Find Opportunities
• Closing date and time
• Region of delivery
• Preview or order tender documents

                          Check the closing date to
                          ensure you have enough
                            time to prepare your
The Canadian flag                 proposal
indicates a federal
   government
   requirement
                                   Check the region of
                                        delivery

                                                         64
Find Opportunities

        • Opportunities sorted
          by industry type
                                 65
        • Shows new tenders
          published each day
4.5 Security Requirements
• Some bid solicitations and contracts require that the bidders/suppliers
  have a security clearance.
• Address all questions about security to the following:

 Canadian Industrial Security Directorate (CISD)
 Industrial Security Program
 Public Works and Government Services Canada
 Central Mail Room
 Place du Portage, Phase III, Room 0B3
 11 Laurier Street, Gatineau, Quebec K1A 0S5
 2745 Iris Street, 2nd Floor
 Ottawa, Ontario K1A 0S5

 Toll free: 1-866-368-4646
 National Capital Region: 613-948-4176                                 66
 Email: ssi-iss@tpsgc-pwgsc.gc.ca
4.6 Canadian Innovation Commercialization
   Program (CICP)

• Originally announced in Budget 2010 as a two-year pilot
  project, Budget 2012 committed $95 million over three
  years, starting in 2013–14, and $40 million per year
  thereafter to make the Canadian Innovation
  Commercialization Program permanent and to add a
  military procurement component.

                                                            67
4.6 Canadian Innovation Commercialization Program
     (CICP)

•   The CICP targets four priority areas: Environment, Safety and
    Security, Health and Enabling Technologies.
•   Innovative firms could sell their pre-commercial products and
    services to the Government of Canada.
•   CICP calls for proposal were posted on MERXTM in fall 2010
    (closed), summer 2011 (closed) and in 2012 (in progress).
•   $500,000 limit per proposal.
•   Information:
    https://buyandsell.gc.ca/initiatives-and-programs/canadian-
    innovation-commercialization-program-cicp.
                                                                    68
4.7 Supplier Performance Policy

Goal of the Vendor Performance Corrective Measure Policy:

• Mitigation of procurement risk for future contracts and further
standardization of processes and procedures to be able to apply
corrective measures against vendors that do not fulfil their contractual
obligations.

• The application of corrective measures against vendors that do not
fulfill their contractual obligations. These measures have an impact on
a vendor’s ability to bid on future opportunities with or receive contracts
from PWGSC.

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                                                                         69
Step 5

Bid on
Opportunities
(Summary)

                         70
What Buyers Should Consider Before
Initiating a Procurement Process

•Socio-economic issues      •Obligations under trade
•Aboriginal set-aside and   agreements
Land Claims Agreement       •Canadian International
                            Trade Tribunal
•Green procurement
                            •Competition Act:
•Small and medium           Conspiracy (section 45) and
enterprises (SMEs)          Bid-rigging (section 47)
                            •Revised Vendor
                            Performance Policy

                                                      71
Step 5: Bid on Opportunities (Summary)

5.1 Structure of an Invitation to Tender

5.2 Decision to Bid

5.3 Preparation of the Bid

5.4 Bid Evaluation

5.5 Follow-up

5.6 Best Bidding Practices and Advice
                                           72
5.1 Structure of an Invitation to Tender
•   PART 1 –    General Information
•   PART 2 –    Offeror Instructions
•   PART 3 –    Offer Preparation Instructions
•   PART 4 –    Evaluation Procedures and Basis of Selection
•   PART 5 –    Certifications
•   PART 6 –    Security Requirements, financial criteria and other criteria
•   PART 7 –    Resulting Contract Clauses
•   Annex A –   Statement of Requirements – List of Products (if
                applicable)
•   Annex B –   Basis of Payment (if applicable)
•   Annex C –   Security Requirements Checklist (if applicable)
•   Annex D –   Insurance Requirements (if applicable)
                                                                           73
5.1 Structure of an Invitation to Tender (cont’d)
Review the bid documents
• The Requirement
    • Statement of work
    • Period of contract
    • Pricing format

• Standard Acquisition Clauses
    Standard Acquisition Clauses and Conditions (SACC)
        • Goods 2030
        • Services (2030-2035)
        • Science 2040
•   General conditions
•   Evaluation criteria
                                                         74
•   Selection methods
5.2 Decision to Bid
Once you decide to bid, ask yourself the following questions:

•   Can I prepare my bid before the closing date?

•   Can I provide the specified products or services?

•   Do I meet the evaluation criteria?

•   Do I agree with the terms and conditions?

•   Do I like the pricing method?

•   What advantages do I have over my competitors?

                                                                75
5.3 Preparation of the Bid

 • Technical Section         • Financial Section
 • Administration Section
 • Certifications
 • Other Documents

                                                   76
5.3 Preparation of the Bid (cont’d)
•   Don’t make assumptions; obtain clarification by directly contacting
    the buyer (Contracting Authority).
•   Make sure you have all the documents and modifications when
    preparing your proposal.
•   What are the security requirements?
•   Will there be a site visit? Is it mandatory?
•   Will there be a bidders’ conference?
•   What are the evaluation criteria?
•   Have there been any changes to the original tender document?
    (Check the MERXTM Web site for modifications and for answers to
    potential bidders’ questions.)
                                                                          77
5.4 Bid Evaluation
•   Proposals are evaluated against requirements.
    They are either
     – Mandatory (must-have) or
     – Point-rated (nice to have)

•   Three Methods of Evaluation may be used:
    • You must meet all mandatory requirements.
    • You must obtain a passing score.
    • You must meet all mandatory requirements and obtain a
      passing score.

                                                              78
5.4 Bid Evaluation (cont’d)
•   Selection on the basis of the lowest price
     •   The company that submitted a responsive proposal with the lowest
         price wins.
•   Selection on the basis of best overall value
     •   The company that submitted a responsive proposal with the best
         overall value.
     •   The cost-per-point is one of the methods used to determine best
         overall value.
•   Selection on the basis of highest technical proposal within a
    stipulated budget
     •   Used when seeking the best possible technical solution within a
         stipulated budget.

                                                                            79
5.4 Bid Evaluation (cont’d)
  Evaluation Methods – Example
  Evaluation Criteria   Max Points Min Points       A            B            C            D

                                                                             Non-
 Mandatory Criteria                             Responsive   Responsive                Responsive
                                                                          responsive
 Rated Requirements

 Technical Aspect           35        26.3         32           27                        30

 Performance                25        18.7         24           19                        22

 Team                       25        18.7         25           19                        16
 Company                    15        11.3         15           12
                           100        75           96           77
                                                                             Non-         Non-
                                                Responsive Responsive
                                                                          responsive   responsive

              Only companies A and B will make it to
                                                                                               80
              the selection step.
5.5 Follow-up

 •   You will receive a copy of Part 7, Resulting Contract Clauses, with a
     cover page stating, “YOU ARE REQUESTED.”

 •   You must sign and return it, then PWGSC will send the same Part 7,
     Resulting Contract Clauses, with a cover page stating, “YOUR
     PROPOSAL IS ACCEPTED.”

                                                                        81
5.5 Follow-up
Debriefings
    •   Request a debriefing from the Contracting Authority.
    •   Try to understand the strengths and weaknesses of your bid and why the
        contract was awarded to a given bidder.
    •   Allow up to three weeks.

Complaints
•Procurement Ombudsman http://opo-boa.gc.ca/
    – Reviews any complaint with respect to the award of a contract for the acquisition
       of goods below the value of $25,000 and services below the value of $100,000.
    – Reviews any complaint with respect to the administration of a contract,
       regardless of dollar value.
•Canadian International Trade Tribunal (CITT)
    – http://www.citt.gc.ca/
    – Conducts inquiries into complaints concerning federal government procurement
       covered by trade agreements (NAFTA , AIT and WTO-AGP).
                                                                                      82
5.6 Best Bidding Practices and Advice
• Make sure you meet all the mandatory requirements.
• You have to obtain the minimum rating score.
• Bids must not exceed the value of the project specified in the
  tender documents.
• Check your bid: you may not add information to your bid after
  the closing date.
• Get a colleague’s opinion in reviewing your bid.
• Make sure your proposal has no missing information, such as
  signatures, prices, résumés and certifications.
• Make sure you meet the deadline.
                                                                   83
APPENDIX

Resources
for SMEs

                       84
Resources for SMEs
•   Buy and Sell
    https://buyandsell.gc.ca/

•   Office of Small and Medium Enterprises – Quebec Region
    http://www.tpsgc-pwgsc.gc.ca/app-acq/pme-sme/index-eng.html

•   Public Works and Government Services Canada
    http://www.tpsgc-pwgsc.gc.ca/

•   Supplier Registration Information (SRI)
    https://srisupplier.contractscanada.gc.ca/

•   Professional Services Online (PS Online)
    http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/index-eng.html

•   Other Professional Services
    http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps-fra.html

•   Communication and Printing Services
    http://www.tpsgc-pwgsc.gc.ca/app-acq/communications-eng.html   85
Resources for SMEs (cont’d)
•   SELECT – Firm Registration and Maintenance
    https://select.pwgsc-tpsgc.gc.ca
•   MERXTM
    www.merx.com
•   Procurement Allocation Directory (PAD)
    http://pad.contractscanada.gc.ca/
•   Departmental Materiel Managers
    https://buyandsell.gc.ca/for-businesses/contacts/departmental-materiel-managers
•   Government Electronic Directory Services (GEDS)
    http://sage-geds.tpsgc-pwgsc.gc.ca/
•   Contract History
    http://csi.contractscanada.gc.ca/
•   List of commodity codes in the “Supplier Registration Information (SRI) site”
    https://buyandsell.gc.ca/for-businesses/register-as-a-supplier/find-a-commodity-code

                                                                                       86
Resources for SMEs (cont’d)
•   Procurement Strategy for Aboriginal Business (PSAB)
    http://www.aadnc-aandc.gc.ca/eng/1100100032802/1100100032803
•   Aboriginal Business Directory
    http://www.ic.gc.ca/app/ccc/sld/cmpny.do?tag=248&profileId=381&lang=eng
•   Canadian Company Capabilities
    http://www.ic.gc.ca/eic/site/ccc-rec.nsf/eng/home
•   Proactive Disclosure – Treasury Board Secretariat
    http://www.tbs-sct.gc.ca/pd-dp/gr-rg/index-eng.asp
•   Industrial Security Program
    http://ssi-iss.tpsgc-pwgsc.gc.ca/
•   Standard Acquisition Clauses and Conditions (SACC) Manual
    https://buyandsell.gc.ca/policy-and-guidelines/
•   PWGSC Supply Manual
    https://buyandsell.gc.ca/policy-and-guidelines/supply-manual         87
Resources for SMEs (cont’d)
•   Office of the Procurement Ombudsman
    http://opo-boa.gc.ca/
•   Canadian International Trade Tribunal
    www.citt-tcce.gc.ca
•   Office of the Privacy Commissioner of Canada
    http://www.priv.gc.ca/
Other sites
• Canada Business
   http://canadabusiness.ca
• Service Canada – For Employers
   www.servicecanada.gc.ca/employers
• Canada Revenue Agency – Business Topics
   www.cra-arc.gc.ca/tx/bsnss/
• MARCAN
   www.marcan.net
• US General Services Administration               88
   www.gsa.gov
Copyright

Minister of Public Works and Government Services, Canada 1999.
All rights reserved. Permission is granted to electronically copy and to print in hard copy
for internal use only. No part of this information or these images may be reproduced,
modified or redistributed in any form or by any means, for any purposes other than those
noted above (including sales), without the prior written permission of the Department of
Public Works and Government Services Canada, Ottawa, Ontario K1A 0S5.

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