5 Steps to Doing Business with the Government of Canada - Introduction May 2012
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5 Steps to Doing Business with the Government of Canada Introduction Presentation by Michèle Marcoux Head Supply Specialist Office of Small and Medium Enterprises Quebec Region May 2012
Presentation outline • Step 1 – Understand the Process • Step 2 – Register Your Business • Step 3 – Promote Yourself • Step 4 – Find Opportunities • Step 5 – Bid on Opportunities (introduction) • Appendix: Resources for Small and Medium Enterprises 2
Step 1: Understand the Process 1.1 What does the government buy? 1.2 Who does the buying? 1.3 How is purchasing done? • Competitive process • Contracts • Standing offers • Supply arrangements • Non-competitive process 5
1.1 What does the government buy? • The Government of Canada buys over 70,000 products and services ranging from aircraft to office supplies to training and scientific research services: – Architectural and engineering consulting services – Real property services – Construction services – Goods and services 6
1.2 Who does the buying? • Government departments and agencies Usually for goods or services below $25,000 (low dollar value), based on their delegation of authority limits • Public Works and Government Services Canada (PWGSC) – Goods and services exceeding the department or agency’s delegation of authority limits (delegations of authority vary) – At the request of federal departments and agencies, to offset procurement risks or to access volume discounts 7
1.2 Who does the buying? (cont’d) • List of goods and services that PWGSC buys and key procurement contacts: • Procurement Allocation Directory (PAD) http://pad.contractscanada.gc.ca/ • Contract History http://csi.contratscanada-contractscanada.gc.ca/ 8
1.3 How is purchasing done? • Competitive approach – Whenever possible, purchasing is done through a competitive approach, regardless of the dollar value of the requirement: • Obtain the best quality-price ratio • Choose good suppliers (efficient and effective) • Maintain fairness and transparency in the processes – Supply methods include • Contracts • Standing offers (SOs) • Supply arrangements (SAs) – Buyers have to determine whether purchases can be made 10 through existing SOs or SAs.
1.3 How is purchasing done? • Competitive approach • Contracts Up to $25,000 (goods and services) Whenever possible, buyers have to obtain at least three bids through appropriate bid invitations (eg, telephone, request for quotation, invitation to tender, call for proposal) Over $25,000 (goods) Over $78,500 (services, incl. architecture and engineering serv.) Over $100,000 (construction) Buyers have to post federal government requirements on the MERXTM Web site (www.merx.com). 11
1.3 How is purchasing done? • Competitive approach • Standing offers (SOs) A standing offer (SO) is a supply method used by the Government of Canada to purchase goods and services. 12
1.3 How is purchasing done? • Competitive approach • Standing offers (SOs) Characteristics • For clearly defined, repetitive requirements for which it is hard to estimate demand (quantity or delivery date). • At prearranged prices (the supplier is usually paid based on firm prices or rates) under set terms and conditions. • Valid for a specific time period. • Purchases authorized on an “as and when requested” basis through a call-up against a standing offer. 13
1.3 How is purchasing done? • Competitive approach • Standing offers (SOs) Characteristics (cont’d) • An SO is not a contract. A contract exists when a call-up is issued to a supplier (the supplier must then offer the goods or services, as per the terms and conditions of the SO). • A call-up does not involve any negotiations. It is an unconditional acceptance by the government of the supplier's offer to supply goods and services specified in the SO. • There are several types of standing offers. 14
1.3 How is purchasing done? • Competitive approach • Standing offers (SOs) Types of Standing Offers Geographic Coverage Authorized Users National Master Standing Offer (NMSO) National All departments Regional Master Standing Offer (RMSO) Regional All departments Designated National Individual Standing Offer (NISO) National departments Regional Individual Standing Offer (RISO) Designated Regional departments Departmental Individual Standing Offer (DISO) Departmental PWGSC* •Only PWGSC may issue call-ups against this type of standing offer on behalf of 15 specified departments.
1.3 How is purchasing done? • Competitive approach • Supply arrangements (SAs) An SA is a method of supply used by the Government of Canada to establish a pre- qualified list of suppliers to obtain quotes for goods, or, more commonly, services. 16
1.3 How is purchasing done? • Competitive approach • Supply arrangements (SAs) Characteristics • For repetitive requirements that cannot be clearly defined and for which the Government of Canada obtains quotes from a list of pre-qualified suppliers. • At ceiling prices (the supplier is usually paid on the basis of ceiling prices, subject to downward revision), under SA terms and conditions. • Valid for a specific time period. • Purchases authorized on an “as and when requested” basis. 17
1.3 How is purchasing done? • Competitive approach • Supply arrangements (SAs) Characteristics (cont’d) • Is not a contract. A contract exists when a call-up is issued to a supplier (the supplier must then offer the goods or services, as per the terms and conditions of the SA). • A separate contract is issued on an “as and when required” basis, authorizing the supplier to provide goods/services specified in each contract in accordance with the terms and conditions of the SA. • SAs can be issued for geographic regions or specified users. 18
1.3 How is purchasing done? • Competitive approach • SO and SA – Rationale for use Advantages of SOs and SAs • Direct access to a supplier • Better prices through consolidation of requirements and increased competition among suppliers • Reduction of administrative costs • Reduction in lead time • Reduction in inventory investment 19
1.3 How is purchasing done? • Competitive approach • SO and SA – Examples • Task and Solutions Professional Services (TSPS) – Human resources services – Business consulting and change management services – Project management services http://www.tpsgc-pwgsc.gc.ca/app-acq/spc-cps/spcts-tsps-eng.html • Task-Based Informatics Professional Services (TBIPS) – Specific information technology services http://www.tpsgc-pwgsc.gc.ca/app-acq/sptb-tbps/index-eng.html 20
1.3 How is purchasing done? • Competitive approach • SO and SA – Examples (cont’d) • Temporary Help Services for the NCA – Temporary resources in the National Capital Area http://www.tpsgc-pwgsc.gc.ca/app-acq/sat-ths/index-eng.html • Directory of Linguistic Services Suppliers – Translation, interpretation, terminology http://www.btb.gc.ca/btb.php?lang=eng&cont=164 (Online registration not available) Canada’s Aboriginal languages http://www.btb.gc.ca/btb.php?lang=eng&cont=1448 21
1.3 How is purchasing done? Mandatory SOs and SAs • The use of SOs and SAs within the 12 commodity groups listed below is mandatory. 1. Fuels, lubricants, oils and waxes 2. General purpose automatic data processing equipment (including firmware), software, supplies and support equipment 3. Communication, detection, coherent radiation equipment 4. Office supplies and devices 5. Office machines, text processing systems and visible recording equipment 6. Furniture 7. Personnel recruitment 8. Administrative and management support services 9. Professional services 10. Information processing and related telecom services 11. Ground effect vehicles, motor vehicles, trailers and cycles 12. Clothing, accessories and insignia 22
1.3 How is purchasing done? Competitive approach Non-competitive approach 23
1.3 How is purchasing done? • Non-competitive approach Must be fully justified by the department or agency and is used only in certain special circumstances: – Pressing emergencies: Disaster threatening quality of life or involving fatalities (earthquake, pandemic). – Public interest: Nature of the work is such that it would not be in the public interest to solicit bids (purchase of munitions, explosives). – Intellectual property (IP): Only one person is capable of performing the work (eg, for reasons related to the protection of IP, copyright, patent protection). – Dollar value of the need: Does not exceed $25,000 (goods) or $78,500 (services) or $100,000 (construction) – no advantage in the competitive process for a low dollar value (LDV) purchase. 24
1.3 How is purchasing done? • Non-competitive approach Advance contract award notice (ACAN) – Public notice posted on MERXTM for a specified period indicating to the supplier community that a department/agency intends to award a contract to a pre-identified supplier. – Allows other suppliers to signal their interest in bidding by submitting a statement of their capabilities – If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date, the contract can be awarded. Only 5% of ACANs are challenged. 25
Step 2 Register Your Business 26
Step 2: Register Your Business 2.1 Supplier Registration Information – SRI 2.2 Professional Services Online – PS Online 2.3 SELECT 2.4 Translation Bureau – Directory of Linguistic Services Suppliers 2.5 SNC-Lavalin O&M (for subcontractors) 27
Registering in SRI 28
2.1 Supplier Registration Information – SRI • Database of suppliers interested in doing business with the Government of Canada. • Free registration by suppliers, who are also responsible for keeping their information up to date. • A Business Number (BN) from the Canada Revenue Agency (nine-digit business identification code) is mandatory to register in SRI. • A Procurement Business Number (PBN) is mandatory for registration in other supplier databases. BN: http://www.cra-arc.gc.ca/tx/bsnss/tpcs/bn-ne/rgstr/menu-eng.html SRI: https://buyandsell.gc.ca/for-businesses/register-as-a-supplier 29
2.1 Supplier Registration Information – SRI (cont’d) Registering in SRI is a two-step process. Step 1: Create an account in SRI • Enter your Business Number BN. • Create an account in SRI: Supplier Registration Information (SRI) - Enter your firm’s name - Enter the registrant’s name, telephone number and email address - * Create a username and password • * Don’t forget to make a note of your username and password because you will need this information for Step 2 of the registration process and to access your files. • Once you have completed Step 1, you will receive your Procurement Business Number (PBN) by email the same day. • The PBN consists of the first nine digits of your Business Number, plus two letters and four numbers to identify your procurement account. 30
2.1 Supplier Registration Information – SRI (cont’d) Step 2: Add your goods and services to your account: • Access your SRI account by entering your PBN, username and password. • Follow the instructions and complete your company profile. Don’t forget to enter the commodity codes for your goods and services. These codes identify the goods and services your company provides. Government buyers use the list to search by commodity to find suppliers in SRI. Access the complete list of commodities through the following Web site: https://buyandsell.gc.ca/for-businesses/register-as-a-supplier/find-a-commodity- code 31
2.2 Professional Services Online – PS Online • For potential suppliers of professional services not exceeding NAFTA’s $78,500 threshold. • Targeted professional services categories IT: http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/categories-category-eng.html (Information Technology) Non-IT: http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/non/index-eng.html (Human Resources Management and Organizational Development) • Prior registration in SRI is mandatory to obtain a Procurement Business Number (PBN) • Registration in PS Online: http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/fournisseurs-suppliers/ inscription-registration-eng.html Contact Sharon Dent: 819-956-1684 rcnspenligne.ncrpsonline@tpsgc-pwgsc.gc.ca 32
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2.2 Professional Services Online – PS Online • Suppliers interested in registering in PS Online must carry out the following steps: - Register in SRI before registering in PS Online. - Read the Trading Partner Agreement (TPA). - Complete the TPA Signature Page form. - Meet the Mandatory Requirements. 1. Provide a corporate profile. 2. The supplier must have been in business for a minimum of one (1) year. 3. Provide a human resources plan. 4. The supplier must have successfully completed at least three (3) relevant professional services projects within the last three (3) years with the federal or provincial governments or private sectors. - Sign the certifications that apply to your firm. - Send all the documents to PWGSC (at the address indicated on the site) NB: Please allow three or four weeks for your registration to be processed. IMPORTANT: The company must meet the mandatory requirements and provide the required certifications to obtain an account in the PS Online database. Companies that do not provide the additional information will be considered as not having accepted the TPA, and their applications will be rejected. • If you have any questions concerning PS Online, please contact Denise St-Clair by telephone at 819-956-1178 or by email at rcnspenligne.ncrpsonline@tpsgc-pwgsc.gc.ca. 34
2.3 SELECT • Prior registration in SRI is mandatory to obtain a Procurement Business Number (PBN) • Database of approved suppliers providing services in the following areas: – Consulting and architecture and engineering for requirements below the North American Free Trade Agreement (NAFTA) threshold of $78,500 – Construction for requirements below the Agreement on Internal Trade (AIT) threshold of $100,000 • Registration in SELECT: https://select.pwgsc-tpsgc.gc.ca Contacts Solange Labrie at 418-649-2872 or solange.labrie@tpsgc-pwgsc.gc.ca (Eastern Quebec) Anne Stinziani at 514-496-3390 or anne.stinziani@tpsgc-pwgsc.gc.ca (Western Quebec) 35
2.3 SELECT (cont’d) SELECT – Construction 1 – GENERAL CONTRACTING (civil) 9 – FINISHES 2 – SITE WORK 10 – SPECIALTY WORK 3 – CONCRETE 11 – FURNISHINGS 4 – MASONRY 12 – SPECIAL CONSTRUCTION 13 – CONVEYING SYSTEMS 5 – METALWORK 14 – MECHANICAL WORK 6 – CARPENTRY/WOODWORK 15 – ELECTRICAL WORK 7 – THERMAL & MOISTURE PROTECTION 16 – MAINTENANCE 8 – DOORS AND WINDOWS 17 – MOVING 36
2.3 SELECT (cont’d) SELECT – Maintenance and Consulting 1 – Built Works – Buildings 12 – Studies – Buildings 2 – Built Works – Marine Infrastructure 13 – Studies – Infrastructure 3 – Built Works – Transportation 14 – Studies – Transportation Infrastructure Infrastructure 4 – Built Works – Site Works / 15 – Studies – Site Works / Infrastructure Infrastructure 16 – Studies – Environmental 5 – Built Works – Heritage 17 – Studies – Other 6 – Built Works – Interior Fit-up 18- Surveying and Geomatics Activities 7 – Built Works – Sites/Parks/Other 19 – Inspections and Analysis – Buildings 8 – Activities and Systems – Sites 20 – Verification and Inspection – Marine 9 – Activities and Systems – Infrastructure Buildings 21 – Verification and Inspection – 10 – Activities and Systems – Transportation Infrastructure Environmental 22 – Inspections and Analysis – Other 11 – Activities and Systems – Other 23 – Project/Construction Management 37
2.4 Translation Services • Suppliers interested in offering translation services to the Translation Bureau – a special operating agency reporting to PWGSC – must – first register their firm in SRI – apply to register in the Translation Bureau’s Directory of Linguistic Services Suppliers • Registration: http://www.btb.gc.ca/btb.php?lang=eng&cont=1445 Contacts Translation Bureau, at 819-953-2588 BTRepertoire.TBDirectory@tpsgc-pwgsc.gc.ca 38
2.5 • SNC Lavalin Operations and Maintenance (O&M) is mandated by the Government of Canada to operate and maintain federal buildings. – Suppliers must register at the following Web site: http://www.snclavalinom.com/en/Home/ SupplierRegistration.aspx 39
Step 3 Promote Yourself 40
Step 3: Promote Yourself 3.1 How to Find Clients 3.2 Government Contacts 3.3 Previous Contract Award Notices 3.4 Pre-qualified Supplier Database 41
3.1 How to Find Clients • PWGSC is the main buyer for the Government of Canada, but other departments and agencies also purchase goods and services. • To reduce the number of potential clients to a more manageable number, use the following tools to target your search: – Departmental Materiel Managers https://buyandsell.gc.ca/for-businesses/contacts/departmental-materiel- managers – Government Electronic Directory Services (GEDS) http://sage-geds.gc.ca/cgi-bin/direct500/eng/TE?FN=index.htm – Procurement Allocation Directory (PAD) http://pad.contractscanada.gc.ca/index-fra.cfm? af=ZnVzZWFjdGlvbj1pbmZvLmludHJvJmlkPTI=&lang=eng • Resources: https://buyandsell.gc.ca/for-businesses/contacts 42
3.1 How to Find Clients • To promote your goods and services, get in touch with the right contacts. • Establish networks in a variety of ways: telephone calls, email, meetings, brochures, business cards, word of mouth. • Keep these questions in mind when establishing contacts: – What is the government purchasing cycle for your goods or services? – How does the department buy your goods or services? Does it use PWGSC or does it purchase on its own? – What method or tool is used for purchasing your goods or services? Is there a standing offer or supply arrangement? Is it mandatory? When will it next be up for competition? – Does PWGSC buy on behalf of other departments or agencies? Which ones? 43
3.2 Government Contacts 44
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3.3 Previous Contract Award Notices • The Contract History database contains information on contracts awarded by PWGSC over the last three years. (http://csi.contractscanada.gc.ca/) – Search by commodity, customer, vendor or contract number. – Find out which departments and agencies go through PWGSC for the procurement of goods and services, the value of the contracts and the names of successful bidders. • Awards Database on MERXTM in the last 9 years ( http://www.merx.com/English/SUPPLIER_Menu.asp? WCE=Show&TAB=1&PORTAL=MERX&State=4&hcode=aP3iE6x8o3NPTOUej9 yK7Q%3d%3d) – Find out the dollar value of the contract and the successful bidder’s name, as well as what to expect based on previous requirements. • Proactive Disclosure, Treasury Board Secretariat of Canada (TBS) (http://www.tbs-sct.gc.ca/pd-dp/gr-rg/index-eng.asp) – All contracts over $10,000 awarded by federal departments and agencies. 49
Accessing the Awards Database on MERX™ 50
3.3 Previous Contract Award Notices (cont’d) Treasury Board Secretariat of Canada (TBS) / Proactive Disclosure • Visit Treasury Board Secretariat of Canada – Proactive Disclosure or http://www.tbs-sct.gc.ca/scripts/contracts-contrats/reports-rapports-eng.asp. • Links to departmental sites that disclose all contracts over $10,000. • Organized by year or quarter. • Find the dollar value of contracts and the names of successful bidders. • There is also a “Proactive Disclosure” link on the public Web sites of every department and agency concerned. 51
TBS – Proactive Disclosure 52
3.4 Pre-qualified Supplier Database Pre-qualified Supplier Data (PQSD) • List of active standing offers and supply arrangements for goods and/ or services held by pre-qualified suppliers. CAN BE USED TO • Identify current standing offers and supply arrangements in a given industry. • Choose partners to pursue Government of Canada opportunities. • Help with business planning. Click on the “Access the weekly updated Pre-Qualified Supplier Data” link under “For Businesses” on the buyandsell.gc.ca Web site. 53
3.4 Pre-qualified Supplier Database (cont’d) 54
Step 4 Find Opportunities 55
Step 4: Find Opportunities 4.1 Government Electronic Tendering Service (GETS) 4.2 Financial Thresholds for Posting on MERXTM 4.3 Free Registration on MERXTM Using PBN 4.4 Find Opportunities on MERXTM Other relevant information 4.5 Security Requirements 4.6 Canadian Innovation Commercialization Program (CICP) 4.7 Supplier Performance 56
4.1 Government Electronic Tendering Service • GETS is the Government of Canada's tendering system that allows suppliers to search for bid opportunities online. This service is currently hosted on MERXTM ( http://www.merx.com/English/SUPPLIER_Menu.asp? WCE=Show&TAB=1&PORTAL=MERX&State=4&hcode=aP3iE6x8o3 NPTOUej9yK7Q%3d%3d). • Federal government opportunities are identified by a Canadian flag • Procurements that fall above the dollar thresholds set out in the Agreement on Internal Trade (AIT), North American Free Trade Agreement (NAFTA) and World Trade Organization – Agreement on Government Procurement (WTO- AGP) are posted on MERXTM when one or a combination of these agreements apply. 57
4.1 Government Electronic Tendering Service • Procurements that fall below the AIT, NAFTA or WTO-AGP trade agreement dollar thresholds do not have to be posted on MERX™. • Government of Canada buyers can use the following electronic databases to invite suppliers to bid on opportunities for procurements that fall below the trade agreement dollar thresholds: – Supplier Registration Information (SRI) – Professional Services Online (PS Online) – SELECT 58
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4.2 Financial Thresholds for Posting on MERXTM • The Government of Canada is a signatory to various trade agreements, and these have an impact on procurement activities. • Procurements that fall above the AIT, NAFTA or WTO-AGP dollar thresholds are published on MERX™ when one or a combination of these trade agreements apply. • . Trade Agreement Dollar Threshold Summary Agreement Goods Services Construction North American Free Trade Agreement $25,300 $78,500 $10,200,000 (NAFTA) Agreement on Internal Trade (AIT) $25,000 $100,000 $100,000 World Trade Organization – Agreement on $205,100 $205,100 $7,800,000 Government Procurement (WTO- AGP) Dollar thresholds are periodically revised and are subject to change. 60
4.3 Free Registration on MERXTM Using PBN • You can register on MERXTM with a Procurement Business Number (PBN) instead of a credit card number. • Federal government opportunities can be downloaded for free. 61
4.4 Find Opportunities On MERXTM You Can Action Registration? Cost? Search – View opportunities Not required Free Download – Tender documents Yes Free Receive updates – of downloaded Yes Free documents View – contract awards Yes Free Match opportunities automatically – Yes Free/Cost with the corporate profile 62
4.4 Find Opportunities Complete MERXTM demonstration available (online) 63
4.4 Find Opportunities • Closing date and time • Region of delivery • Preview or order tender documents Check the closing date to ensure you have enough time to prepare your The Canadian flag proposal indicates a federal government requirement Check the region of delivery 64
Find Opportunities • Opportunities sorted by industry type 65 • Shows new tenders published each day
4.5 Security Requirements • Some bid solicitations and contracts require that the bidders/suppliers have a security clearance. • Address all questions about security to the following: Canadian Industrial Security Directorate (CISD) Industrial Security Program Public Works and Government Services Canada Central Mail Room Place du Portage, Phase III, Room 0B3 11 Laurier Street, Gatineau, Quebec K1A 0S5 2745 Iris Street, 2nd Floor Ottawa, Ontario K1A 0S5 Toll free: 1-866-368-4646 National Capital Region: 613-948-4176 66 Email: ssi-iss@tpsgc-pwgsc.gc.ca
4.6 Canadian Innovation Commercialization Program (CICP) • Originally announced in Budget 2010 as a two-year pilot project, Budget 2012 committed $95 million over three years, starting in 2013–14, and $40 million per year thereafter to make the Canadian Innovation Commercialization Program permanent and to add a military procurement component. 67
4.6 Canadian Innovation Commercialization Program (CICP) • The CICP targets four priority areas: Environment, Safety and Security, Health and Enabling Technologies. • Innovative firms could sell their pre-commercial products and services to the Government of Canada. • CICP calls for proposal were posted on MERXTM in fall 2010 (closed), summer 2011 (closed) and in 2012 (in progress). • $500,000 limit per proposal. • Information: https://buyandsell.gc.ca/initiatives-and-programs/canadian- innovation-commercialization-program-cicp. 68
4.7 Supplier Performance Policy Goal of the Vendor Performance Corrective Measure Policy: • Mitigation of procurement risk for future contracts and further standardization of processes and procedures to be able to apply corrective measures against vendors that do not fulfil their contractual obligations. • The application of corrective measures against vendors that do not fulfill their contractual obligations. These measures have an impact on a vendor’s ability to bid on future opportunities with or receive contracts from PWGSC. 69 69
Step 5 Bid on Opportunities (Summary) 70
What Buyers Should Consider Before Initiating a Procurement Process •Socio-economic issues •Obligations under trade •Aboriginal set-aside and agreements Land Claims Agreement •Canadian International Trade Tribunal •Green procurement •Competition Act: •Small and medium Conspiracy (section 45) and enterprises (SMEs) Bid-rigging (section 47) •Revised Vendor Performance Policy 71
Step 5: Bid on Opportunities (Summary) 5.1 Structure of an Invitation to Tender 5.2 Decision to Bid 5.3 Preparation of the Bid 5.4 Bid Evaluation 5.5 Follow-up 5.6 Best Bidding Practices and Advice 72
5.1 Structure of an Invitation to Tender • PART 1 – General Information • PART 2 – Offeror Instructions • PART 3 – Offer Preparation Instructions • PART 4 – Evaluation Procedures and Basis of Selection • PART 5 – Certifications • PART 6 – Security Requirements, financial criteria and other criteria • PART 7 – Resulting Contract Clauses • Annex A – Statement of Requirements – List of Products (if applicable) • Annex B – Basis of Payment (if applicable) • Annex C – Security Requirements Checklist (if applicable) • Annex D – Insurance Requirements (if applicable) 73
5.1 Structure of an Invitation to Tender (cont’d) Review the bid documents • The Requirement • Statement of work • Period of contract • Pricing format • Standard Acquisition Clauses Standard Acquisition Clauses and Conditions (SACC) • Goods 2030 • Services (2030-2035) • Science 2040 • General conditions • Evaluation criteria 74 • Selection methods
5.2 Decision to Bid Once you decide to bid, ask yourself the following questions: • Can I prepare my bid before the closing date? • Can I provide the specified products or services? • Do I meet the evaluation criteria? • Do I agree with the terms and conditions? • Do I like the pricing method? • What advantages do I have over my competitors? 75
5.3 Preparation of the Bid • Technical Section • Financial Section • Administration Section • Certifications • Other Documents 76
5.3 Preparation of the Bid (cont’d) • Don’t make assumptions; obtain clarification by directly contacting the buyer (Contracting Authority). • Make sure you have all the documents and modifications when preparing your proposal. • What are the security requirements? • Will there be a site visit? Is it mandatory? • Will there be a bidders’ conference? • What are the evaluation criteria? • Have there been any changes to the original tender document? (Check the MERXTM Web site for modifications and for answers to potential bidders’ questions.) 77
5.4 Bid Evaluation • Proposals are evaluated against requirements. They are either – Mandatory (must-have) or – Point-rated (nice to have) • Three Methods of Evaluation may be used: • You must meet all mandatory requirements. • You must obtain a passing score. • You must meet all mandatory requirements and obtain a passing score. 78
5.4 Bid Evaluation (cont’d) • Selection on the basis of the lowest price • The company that submitted a responsive proposal with the lowest price wins. • Selection on the basis of best overall value • The company that submitted a responsive proposal with the best overall value. • The cost-per-point is one of the methods used to determine best overall value. • Selection on the basis of highest technical proposal within a stipulated budget • Used when seeking the best possible technical solution within a stipulated budget. 79
5.4 Bid Evaluation (cont’d) Evaluation Methods – Example Evaluation Criteria Max Points Min Points A B C D Non- Mandatory Criteria Responsive Responsive Responsive responsive Rated Requirements Technical Aspect 35 26.3 32 27 30 Performance 25 18.7 24 19 22 Team 25 18.7 25 19 16 Company 15 11.3 15 12 100 75 96 77 Non- Non- Responsive Responsive responsive responsive Only companies A and B will make it to 80 the selection step.
5.5 Follow-up • You will receive a copy of Part 7, Resulting Contract Clauses, with a cover page stating, “YOU ARE REQUESTED.” • You must sign and return it, then PWGSC will send the same Part 7, Resulting Contract Clauses, with a cover page stating, “YOUR PROPOSAL IS ACCEPTED.” 81
5.5 Follow-up Debriefings • Request a debriefing from the Contracting Authority. • Try to understand the strengths and weaknesses of your bid and why the contract was awarded to a given bidder. • Allow up to three weeks. Complaints •Procurement Ombudsman http://opo-boa.gc.ca/ – Reviews any complaint with respect to the award of a contract for the acquisition of goods below the value of $25,000 and services below the value of $100,000. – Reviews any complaint with respect to the administration of a contract, regardless of dollar value. •Canadian International Trade Tribunal (CITT) – http://www.citt.gc.ca/ – Conducts inquiries into complaints concerning federal government procurement covered by trade agreements (NAFTA , AIT and WTO-AGP). 82
5.6 Best Bidding Practices and Advice • Make sure you meet all the mandatory requirements. • You have to obtain the minimum rating score. • Bids must not exceed the value of the project specified in the tender documents. • Check your bid: you may not add information to your bid after the closing date. • Get a colleague’s opinion in reviewing your bid. • Make sure your proposal has no missing information, such as signatures, prices, résumés and certifications. • Make sure you meet the deadline. 83
APPENDIX Resources for SMEs 84
Resources for SMEs • Buy and Sell https://buyandsell.gc.ca/ • Office of Small and Medium Enterprises – Quebec Region http://www.tpsgc-pwgsc.gc.ca/app-acq/pme-sme/index-eng.html • Public Works and Government Services Canada http://www.tpsgc-pwgsc.gc.ca/ • Supplier Registration Information (SRI) https://srisupplier.contractscanada.gc.ca/ • Professional Services Online (PS Online) http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps/index-eng.html • Other Professional Services http://www.tpsgc-pwgsc.gc.ca/app-acq/sp-ps-fra.html • Communication and Printing Services http://www.tpsgc-pwgsc.gc.ca/app-acq/communications-eng.html 85
Resources for SMEs (cont’d) • SELECT – Firm Registration and Maintenance https://select.pwgsc-tpsgc.gc.ca • MERXTM www.merx.com • Procurement Allocation Directory (PAD) http://pad.contractscanada.gc.ca/ • Departmental Materiel Managers https://buyandsell.gc.ca/for-businesses/contacts/departmental-materiel-managers • Government Electronic Directory Services (GEDS) http://sage-geds.tpsgc-pwgsc.gc.ca/ • Contract History http://csi.contractscanada.gc.ca/ • List of commodity codes in the “Supplier Registration Information (SRI) site” https://buyandsell.gc.ca/for-businesses/register-as-a-supplier/find-a-commodity-code 86
Resources for SMEs (cont’d) • Procurement Strategy for Aboriginal Business (PSAB) http://www.aadnc-aandc.gc.ca/eng/1100100032802/1100100032803 • Aboriginal Business Directory http://www.ic.gc.ca/app/ccc/sld/cmpny.do?tag=248&profileId=381&lang=eng • Canadian Company Capabilities http://www.ic.gc.ca/eic/site/ccc-rec.nsf/eng/home • Proactive Disclosure – Treasury Board Secretariat http://www.tbs-sct.gc.ca/pd-dp/gr-rg/index-eng.asp • Industrial Security Program http://ssi-iss.tpsgc-pwgsc.gc.ca/ • Standard Acquisition Clauses and Conditions (SACC) Manual https://buyandsell.gc.ca/policy-and-guidelines/ • PWGSC Supply Manual https://buyandsell.gc.ca/policy-and-guidelines/supply-manual 87
Resources for SMEs (cont’d) • Office of the Procurement Ombudsman http://opo-boa.gc.ca/ • Canadian International Trade Tribunal www.citt-tcce.gc.ca • Office of the Privacy Commissioner of Canada http://www.priv.gc.ca/ Other sites • Canada Business http://canadabusiness.ca • Service Canada – For Employers www.servicecanada.gc.ca/employers • Canada Revenue Agency – Business Topics www.cra-arc.gc.ca/tx/bsnss/ • MARCAN www.marcan.net • US General Services Administration 88 www.gsa.gov
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