3rd Regional Law Firm Management Forum Program - Mandarin Oriental, Singapore 19 October 2018 - ALPMA
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3rd Regional Law Firm Management Forum Program
Mandarin Oriental, Singapore
19 October 2018
Regional Law Firm Management Forum – 2018 Keynote Presentations Singapore and the Emerging Global Legal Community The delivery of legal services is undergoing a metamorphosis. It’s not a local, domestic, or regional change that law is experiencing but a global one. Law has long been provincial by design. Lawyers practiced within proscribed jurisdictions. The delivery of legal services was dominated by law firms and lawyers. That is changing. Legal delivery now involves legal, technological, and process/project management expertise. Capital is also a factor as are legal regulations that fail to distinguish between legal practice and the delivery of legal services (the business of law). Lawyers and law firms face new competition—not only from other firms but also from corporate legal departments, the Big Four, and other “law companies.” Understanding these developments is a vital starting point for an examination of how your firm can differentiate itself in a competitive, global marketplace. Mark Cohen | Legal Mosaic Mark is a global thought leader in the legal industry. He is the CEO of Legal Mosaic (www.legalmosaic.com) a legal business consultancy; Distinguished Fellow at Northwestern University Law School; regular contributor to Forbes where he has a column on the global legal marketplace; and sought-after international speaker. Mark was recently appointed by the Singapore Academy of Law to serve as its inaugural LIFTED “Catalyst-in-Residence” Mark has focused on “the business of law” since the turn of the millennium. Prior to that, he was a civil trial lawyer. During his years of practice he was a highly decorated Assistant United States Attorney, BigLaw Partner, founder of a multi-city national litigation boutique, outside General Counsel, and federally appointed Receiver of an international aviation parts company conducting business on four continents. Mark was an early adopter of legal tech as well as fixed-price billing, flex-time, and an agile workforce. Business Development and the Future Firm: Utilising BD to Develop Strategy and innovation Business Development departments in professional services firms are largely underutilised. Business developers and marketers know the business of a firm’s clients, know the macroeconomic environment and know the internal structures of a firm. What better tools and knowledge to create the firm of the future? This presentation reinforces the idea that firms that utilise their BD departments to develop strategic plans and respond to innovative changes in the market will be winning in the quest to develop a profitable and sustainable firm. Debra Filippin | Pinsent Masons Debra Filippin is the Head of Business Development, Asia Pacific at global law firm Pinsent Masons. She has worked in business development for global law firms in the Asia Pacific for more than 15 years. Prior to this role she spent almost 10 years at K&L Gates as the firm’s Director of Business Development, Asia Pacific. Before this time Debra spent 10 years in Tokyo where she headed up the BD and marketing department for Linklaters and before that, Lovells (now Hogan Lovells). Debra holds a Masters of Laws from Hitotsubashi University, Tokyo, and a Bachelor of Arts (Honours) from the University of Melbourne. In 2015 she completed the Asialink Leaders Program run by Asialink Business. She is passionate about strategy and culture, and the need to constantly challenge traditional ways of working and thinking in order to bring about necessary change.
Regional Law Firm Management Forum – 2018 Keynote Presentations State of Play: APAC Forces Shaping Firms of the Future The $90 billion Asia-Pacific market is projected to grow to $111 billion by the end of the decade. Like any functioning market, it is shaped by both buyers and sellers of legal services. Using market data, Eric’s session will gauge the forces shaping firms of the future and facilitate strategies for firms to get closer to clients to future proof. Eric Chin | Independent Strategy Consultant Eric Chin is a strategy consultant that works with law firms, listed law firms, LegalTech firms, NewLaw firms and corporate legal departments on strategy, M&A, market analysis and innovation. His experience spans across the Asia-Pacific region with work completed for law firms and Big Four accounting firms across Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam. Eric’s work in the region has culminated in his induction as one of 30 people to watch in the business of law in Asia in 2015 by Asia Law Portal. Eric has completed over 50 strategy retreats, over 30 strategy engagements, 25 conferences, 6 M&A engagements, 5 ownership structure engagements and 3 organisation restructuring engagements. Eric also shares his thoughts on strategic issues facing the accounting and legal professions in publications like Australasian Law Management Journal, The Lawyer, Asia Law Portal, Financial Review and BRW. He recently presented his paper on state of the global LegalTech market to Stanford Law School’s CodeX and Legal Innovation & Tech Fest. Eric holds BBus (Economics & Finance), MBA and MComm degrees. Legal Ops – Friends Not Foes Corporate Legal Teams are under tremendous pressure to deliver a better, more cost effective service to enable their businesses to thrive. As a result they are embracing the concept of Legal Operations and are increasingly looking for their law firms to help them beyond just solving legal issues. Legal operations professionals are seeking advice on systems and processes, managing a complex portfolio of matters, project management, vendor management, technology adoption and demonstrating value to their organisations. Law firms that can help their in-house counsel clients shine will be rewarded. Sumith will share a case study of a client project and talk about the growing trend of Legal Operations. Sumith Perera | Hall + Wilcox Sumith is the Chief Operating Officer and the national Head of Corporate Services at Hall & Wilcox. He has over 20 years’ experience in leading and managing teams at professional services firms. Sumith has the overall responsibility for managing the day-to-day operations at Hall & Wilcox and coordinating the activities of the firm’s corporate services areas. Sumith is known for his commercial approach and ability to lead complex time critical projects. He has led the implementation of the firm’s national expansion strategy and is responsible for leading the firm’s ‘Smarter law’ strategy, developing new and better ways of working with clients to deliver real value.
Regional Law Firm Management Forum – 2018 Keynote Presentations Information Security and Lawyers – A Comfortable Mix? Lawyers, and law firms, use information as their lifeblood. That has always been the case. The advancement of the digital age has made for challenges at every turn, in every vocation and in every home. KK will discuss the rise of how terms such as information security, cyber, data and privacy are now a central part of the conversation when discussing legal service provision. Equally, the business of law is adapting and still has some way to go. KK will consider the current compliance considerations in Singapore and importantly what attendees as managers and leaders in their firms need to be doing. It is one thing to create a cyber security practice area, but what do you need to ensure is in place in your own professional service organisation? KK Lim | Nanyang Law LLC Prior to being called to the Singapore Bar, KK has worked in both the public and private sector, specializing in technology and market strategy research and information security consulting. Most notable amongst his work experiences was his appointment as the Chief Privacy Officer (APAC) for a global healthcare research company. In addition, he has also published articles in Privacy Advisor, a publication of the International Association of Privacy Professionals (IAPP) and a chapter contributor to Global Privacy & Security Law, a publication of Wolters Kluwer. He holds a Bachelor of Arts in Government and Psychology (University of Texas at Austin), a Bachelor of Laws (Monash University), a Master of Laws (National University of Singapore), a Specialist Diploma in Audit & Systems Security from Temasek Polytechnic and completed the Certified Information Security Manager (CISM) program. Effecting and Implementing Strategy across a Dynamic Region What is the potential for ASEAN? How do you strategise a business to cater for polar opposite markets like Singapore and Laos simultaneously? What does ASEAN mean for local businesses looking to reach out beyond its national borders? From opening its first office above a bicycle repair shop in Kuala Lumpur, ZICO Law has expanded to 18 offices in all 10 ASEAN countries, the first of its kind. This session will detail the successes, pitfalls and challenges from ZICO Law’s ASEAN journey. Regional Managing Partner, Hanim Hamzah, will share her unique insight into the journey from aspiration to actualisation. Hanim Hamzah | ZICO Law Network Hanim Hamzah is the Regional Managing Partner of the ZICO Law network, the first network of law firms established in all 10 ASEAN countries. Now based in Singapore, her 22 years of regional practice experience includes being resident in Malaysia, Japan, and Indonesia where she has been recognised as a “leading lawyer” by IFLR1000 and Asialaw Profiles as well as a “recommended lawyer” in Corporate M&A by Legal 500. In 2018, Hanim has been recognized as one of Indonesia’s Top 100 Lawyers by Asia Business Law Journal and named as External Counsel of the Year by In-house Community Commended Counsel. She is also a marathoner and sings in a jazz quartet.
Regional Law Firm Management Forum – 2018 Keynote Presentations Global Influences on the Legal Workplace Simon Pole is the Global Design Director for Unispace and has worked with several law firms in Australia, Hong Kong, the UK, North America and the Middle East. He has spent the past three years conducting seminars and events specifically with firms looking to understand where the future of the workspace is headed and what steps should they take to get there. He will be discussing how the legal workplace has evolved over the past 10 years and apply his global knowledge on what influences should be considered moving forward. Simon Pole | Unispace With 20 years’ experience leading exceptional and complex projects throughout Europe, the Middle East, Asia and Australia, Simon’s ideas enhance workplace performance and change the way businesses do business. He is a global leader in agile workstyles across multiple industry sectors, delivering ground-breaking concepts and award winning environments for his clients. With a keen interest and good knowledge of the legal industry, Simon brings benchmark experience and fresh ideas to the table. Practical Applications for Artificial Intelligence AI receives a lot of media coverage at the moment and there are still many gaps in how this important technology can be applied to the legal profession. This session will cover practical principles of Artificial Intelligence and how to leverage this technology for digital transformation in an Asian regional context. Romain Bottier | Dell EMC Romain Bottier is the Subject Matter Expert for High Performance Computing and AI at Dell EMC (South Asia). He provide architecture design support to the technical teams across South Asia for complex HPC requirements. Romain comes from an HPC storage background, where he spent close to 10 years working with various HPC customers from different horizon, across Europe, Middle East and for the past 4 years in Asia.
Regional Law Firm Management Forum – 2018 Panel
LIFTED: A Holistic view of Legal Professional Talent
Client expectations of legal services are rapidly evolving. PANEL MODERATOR:
Beyond the expertise of trusted legal advisors, responsive ANITA PARKASH
legal delivery mechanisms and models are an important DIRECTOR, LEGAL EDUCATION CLUSTER
differentiator between law firms which value-add and law SINGAPORE ACADEMY OF LAW
firms which do not. The Legal Industry Framework for
Training and Education ('LIFTED') initiative by the Singapore
Academy of Law recognises that legal service excellence Anita is currently Director of Legal Education at the Singapore Academy of
requires not just talented lawyers but a diverse team of 'legal Law where she is team lead of its Legal Industry Framework for Training and
adjacent' roles within law firms such as technologists, Education ('LIFTED') initiative. LIFTED is an industry-level continuing
communications, business development and data education initiative to help legal practitioners, in-house counsel and
professionals. The panel will discuss the need professionals and para-professionals in legal services delivery roles develop
for broadening definitions of talent within the law firm competencies needed to thrive in a rapidly-changing legal services landscape.
beyond the lawyer and consider how we can begin to create She has also been Deputy Director of the Singapore Institute of Legal
modern multidisciplinary management teams for law firms. Education, responsible for policy and operational aspects of the mandatory
What are the implications of such thinking for traditional law continuing professional development scheme for the legal profession. She is
firm models? What are the possible benefits and downsides? currently a member of the Institute's Programmes Committee. Anita
And is it time to retire simplistic lawyer versus non-lawyer graduated with degrees in law and literature from the National University of
monikers and think about law firm talent in terms of a variety Singapore.
of legal industry professionals who will enable the law firm to
deliver excellence as the client expects it rather than as the
lawyer perceives it?
Regional Law Firm Management Forum – 2018 Panelists
LIFTED: A Holistic view of Legal Professional Talent
GREGORY VIJAYENDRAN
PRESIDENT | SINGAPORE LAW SOCIETY, PARTNER | RAJAH & TANN
Gregory graduated from the National University of Singapore and was one of the main speakers in the university’s mooting team in 1992 that
emerged world runners-up at the 1992 Jessup International Law Moot Competition in Washington D.C. Gregory was thereafter admitted to the
Singapore Bar in 1993 and joined Rajah & Tann LLP after being in practice in two other leading law firms for 15 years (jointly heading the Banking
and Insolvency Litigation Practice group of another leading law firm). Gregory presently serves as President of the Law Society of Singapore and
Executive Committee Member of the Singapore Academy of Law. He served for close to a decade as Law Society Publication Committee Chairman
from 2005 to 2014. He has previously served on the Inquiry Panel of the Law Society of Singapore, as Deputy Chairman of the Board of the
Insolvency and Practitioners’ Association of Singapore and as inaugural Subject Coordinator for the Part B Elective on Wills, Probate and
Administrations (appointed Senior Teaching Fellow) of the Singapore Institute of Legal Education.
YARMAN VACHHA
MANAGING DIRECTOR | YJV CONSULTING
PRINCIPAL – ASEAN | EDGE INTERNATIONAL
Yarman Vachha brings a 38 year professional accounting and management career including senior leadership and executive roles with global law firms
Allen & Overy and Baker McKenzie. Yarman has a strong record of success in implementing key financial, operational and structural changes to make
law firms more efficient, profitable and collaborative. Working as Regional Operating Officer and Chief Financial Officer, Asia Pacific, at Baker McKenzie
(2010-2017), Yarman’s achievements included the full integration of two of the firm’s major business units (Hong Kong, People’s Republic of China,
Vietnam and Korea with Singapore, Malaysia and Indonesia), creating one business unit with revenues of US$400m, and 2,000 staff representing 55%
of the Asia-Pacific business. At Allen & Overy, during his tenure as Director and Chief Operating Officer, Asia and Middle East (1999-2010), he managed
the entire finance, administration, human resources, marketing and IT functions across Asia, United Arab Emirates and Saudi Arabia. He was the only
non-lawyer on the Asian management board, and one of only five directors managing the global support functions – the only director outside London.
HANIM HAMZAH
REGIONAL MANAGING PARTNER | ZICO LAW NETWORK
Hanim Hamzah is the Regional Managing Partner of the ZICO Law network, the first network of law firms established in all 10 ASEAN countries. Now
based in Singapore, her 22 years of regional practice experience includes being resident in Malaysia, Japan, and Indonesia where she has been
recognised as a “leading lawyer” by IFLR1000 and Asialaw Profiles as well as a “recommended lawyer” in Corporate M&A by Legal 500. In 2018,
Hanim has been recognized as one of Indonesia’s Top 100 Lawyers by Asia Business Law Journal and named as External Counsel of the Year by In-
house Community Commended Counsel. She is also a marathoner and sings in a jazz quartet.
Regional Law Firm Management Forum – Facilitators
DION CUSACK ANDREW BARNES
PRESIDENT | ALPMA CEO | THE LANTERN LEGAL GROUP
Dion Cusack is the current President of the Australasian Andrew Barnes served as the President of the Australasian Legal
Legal Practice Management Association (ALPMA), in to Practice Management Association (ALPMA) from July 2014 to
sitting on the Victorian state executive. For the past 10 November 2017. He was previously the National Treasurer and
years he has held the role of Corporate Services Manager a member of the Victorian state executive. Andrew is also a
with K&L Gates. In his role, Dion leads the corporate member of the International Relations Committee of the USA’s
services group which is responsible for all front and back of Association of Legal Administrators. In 2018, due to his work
house functions, risk, quality and business continuity with this forum, he was named one of 30 people to watch in the
management as well as property and facilities. A key focus business of law by Asia Law Portal
of Dion's role is to ensure that the firm operates at
maximum efficiency ensuring that all the firms partners and Andrew is the Chief Executive Officer and Board member of The
staff are well supported and comfortable to perform their Lantern Legal Group Pty Ltd which incorporates the law firms of
roles diligently. Sladen Legal, Harwood Andrews and Adley Burstyner.
Prior to joining K&L Gates, Dion held a number of senior He works closely with the Shareholders to deliver strategic
management and professional service roles with medium business initiatives to enable the firm to remain focussed on its’
and large, private and publicly listed companies in Australia future. He applies robust commercial skills to drive continued
and New Zealand. Dion is also the founder and director of a business improvement and to ensure the balance between the
NZ based real estate investment firm. practice of law and the business of law is front of mind.
ROBERT PATTERSON PHILIP SCORGIE
DIRECTOR | AUSTRALIAN LAW MANAGEMEMENT GROUP INDEPENDENT CONSULTANT | STINGRAY SOLUTIONS
Robert is the Chief Operating Officer at Rankin Business Philip Scorgie’s 30 year professional services career includes
Lawyers. A Senior Executive with extensive experience in senior leadership roles at Mayer Brown in Chicago, Deacons in
the management and leadership of a national Hong Kong and Norton Rose and Allens in Melbourne where he
professional service firms, Robert has a consistent track currently resides. Philip possesses in-depth knowledge and
record of facilitating the significant growth of experience in disruptive technologies and change management
organisations, working with stakeholders to establish a and holds advisory positions at application development
compelling strategy and leading the management team in companies specialising in artificial intelligence. Currently as a
the implementation of this strategy. visionary and independent consultant, Philip assists firms select,
deploy and leverage advanced technologies to increase efficiency,
Robert is a member of the Law Council of Australia’s Law quality and profitability.
Management Group.
Thank you to our event Partners
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