PWC FACTORY INTELLIGENCE - A SMART TRANSITION - REDUCE COSTS, IMPROVE EFFICIENCIES, INCREASED PROFITABILITY = GLOBALLY COMPETITIVE - GIZ
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PwC Factory Intelligence – A Smart Transition Reduce Costs, Improve Efficiencies, Increased Profitability = Globally Competitive March 2021
Digital transformation Company strategy & positioning Market Position Ability to get connected (e.g. IOT) Digital transformation is 69% of CEOs are worried about Ability to aggregate massive data sets combining strategy & the speed of tech change operations with technology and they’re struggling to Data science / RPA / AI / ML innovation innovation, analytics, and keep pace design to rapidly increase Faster better cheaper mobility productivity, address pain points, push forward adaptive business models or 01 disrupt the industry 75% said their upskilling More natural customer collaboration Agile and fast solution dev methods programmes have achieved greater innovation & accelerated digital More Digital savvy demographics and IQ Digital Global Champions Study, 2018 transformation1 02 PwC 2
The main reason for setting up digital factories… Source: PwC – PwC Digital Operations Study 2018 PwC 4
Tomorrow’s manufacturing operations become more complex requiring real-time information to react and make corrective actions End-customer expectations change and make …and challenge companies to answer to the key operations more complex… questions on time across plants with corrective actions. Product individualization and smaller How is the How is the OEE of my lot sizes inventory reach production for critical raw- assets? materials? Reduction of lead times to respond to demand E2E traceability, sustainability and safety requirements Volatile demand due to global crises How much is the cost of How was the Why plant A is Constant poor quality? delivery performing cost pressure performance better than for plant A? plant B? PwC 4
We currently see four digital trends which will further emerge and change manufacturing industries by 2025 1 Manufacturing becomes data- driven and AI-enabled Data & AI enable higher OEE and quality. Use 2 Manufacturers are building Digital Production Platforms & CoE’s Manufacturing industries are investing into cases such as real-time monitoring, predictive their own data lakes and analytics centers of maintenance, traceability and process mining excellence, which are key enablers for their are transferring from pilot to scaled application. digital production use cases. 3 Manufacturing & IT companies jointly invest in open IIoT platforms Initiatives such as the Open Manufacturing Platform 4 Equipment becomes commodity, software interfaces are key While factory equipment (e.g. AGV) is getting (OMP) or ADAMOS are taking off in the manufacturing more connected and intelligent, the hardware industry, where production companies and software becomes commodity, while the software and vendors are jointly designing IIoT platform blueprints. especially standardized interfaces are a key. PwC 4
While those trends will increase the potential of a Smart Factory, many companies struggle to unlock real business impact and achieve scale Why Smart Factory projects fail and don’t scale Missing integration & Missing talent and Changing priority & No clarity on Scaling roadmap collaboration among expertise for missing management business impacts is not drawn various teams implementation commitment Business needs should be the If scaling roadmap is missing, the To truly digitalize production Smart Factory Transformation Crucial support and backing of driver for the technology full business impact of the Smart processes a close integration requires a diverse set of skills senior management is key to changes. Business should Factory Transformation cannot of business, technology and to ensure a scalable, reliable & the success of such initiatives drive the technology, and not be shown which will slow down user experience is key for the secure solution that can in hard times. Patience is the vice versa. adoption and value realization. project success. deliver true business value key and outcome will follow. PwC’s Smart Factory approach … addresses clients needs from an organizational and a technical point of view as it seeks for a solution from an operational perspective by also providing an Azure based digital asset that is designed to accelerate use case development and provides the necessary framework to leverage the potential of analytics within the production environment. PwC 4
To successfully transform Factories into Smart Factories, business & technology expertise needs to go hand in hand Integrate operations Put the user and business experts into transformation problem in the center Build robust and scalable Think End-to-end smart Digital Manufacturing platform manufacturing transformation Smart Factory Keep business, technology & Transformation Secure adequate resources experience requirements synchronized for the transformation Develop with an agile and Leverage pre-configured user-centric approach digital assets to accelerate Implement from day one with a focus on showing business impact PwC 4
Smart Factory decision makers from a business & technical background needs to be addressed according their individual needs Chief Head of Head of Chief Information IIoT Center of Executive Officer Manufacturing Industry 4.0 Officer Excellence ▪ Aims for further ▪ Seeks for cross-plant ▪ Identifies promising areas for ▪ Aligns the IT & Data- ▪ Identifies and develops digitalization of his transparency, even though, I4.0 applications within the Strategy to the overall scalable solutions for business plants vary significantly company corporate strategy optimal cost-benefit ratio ▪ Ensures competitiveness in ▪ Leverages IoT & Data ▪ Develops unified automation ▪ Drives innovation within ▪ Ensures the the market and derives Analytics to increase strategy and processes that the company implementation of use new business models productivity and efficiency are scalable globally by cases from PoC to MVP and ▪ Discovers new relevant through the use of new within the production taking into account local productive technical developments for technologies processes specifics of plants operationalization the company and evaluates ▪ Reinforces data-driven ▪ Increases product quality and ▪ Empowers employees to their potential ▪ Sets up a qualified team decisions and management reduces costs by further work with and use new with the right capabilities ▪ Ensures constant service by unlocking the potential optimizing processes through applications to leverage the to drive and support and availability of IT- of data digital solutions potential innovation systems Business Technology Driven Driven PwC 9
Roadmap for achieving the Business Goals Digital Tools Digital Solutions Typical Losses Business Impact Business Goals IOT & Emerging Cloud Techs PwC Solutions: Near Miss /Accidents Safety Increase Employee Enterprise 1.Factory Intelligence Safety IT ERP L5 PLM 2.Digital Twin • Robotics 3.DOMA On Time Delivery Product Delivery Management • AR/VR MES 4.VR L4 • Drones Increase Output of MRP • AR/VR Scrap & Rework , Product Quality • 3D Good Quality Parts Supervision Start Up losses SCADA L3 Printing Other Examples: OT • Cyber- • Robotics for process Machine Failures, Control L2 security optimisation Machine Availability Increase PLC Material Shortages Reduce Manufacturing Reduce Enable Drive • 3D printing for Machine prototyping/product Costs Sensors L1 Small Stops, Reduced Machine Performance development Speed Labour Efficiency People Efficiency Increase Non Digital Tools Non Digital Solutions (Direct, Indirect) Environmental Impact Inventory/Material Inventory & Material • Manufacturing • Capacity Planning Processes • Production Line Efficiency Mgt. • Lean - TPS, TPM, Balancing Shingo Model • Production Process Energy Losses Energy Mgt. • Six Sigma & Quality Efficiency • Work Measurement • Factory Layout Design • Ergonomics • Ergonomics Greenhouse gas, Environment • Capacity Planning assessments CO2, Water Usage PwC 10
Video https://www.youtube.com/watch?v=2uL-oCbJXv0&feature=youtu.be
By applying PwC Smart Factory approach, we have realized significant improvements and savings across industries Exemplary Smart Factory Projects Exemplary project output Additional references > 7% 8% pts ▪ Digitalization of two plants in Germany and ▪ Trusted advisor for client’s Digital ▪ Our Strategy through execution approach cost savings of conversion cost & OTIF Improvement US Production Program has been proven in ▪ Optimization of ▪ Digital Production many client capacity constraint Vision & Strategy engagements across industries 7.500.000 25.000.000 15% pts production sites development ▪ Identification of ▪ Design & minutes minutes OEE bottlenecks on the Implementation Reduced downtime Increased production time Improvement shop floor (machine, client’s Digital Electronics Automotive labor, tools) Production Platform Plant Performance Insights Predictive Quality ▪ Integration of relevant ▪ Implementation of source systems (MES, end-user centric value Increase the output of bottleneck Reduce the costs scrap, rework ERP, HR systems) driven digital use Process Manufacturing production assets by ~ 30%. and manual sorting by ~ 40%. ▪ Development of cases for different predictive analytical categories, e.g. models and reliability, efficiency applications to improve Retail & Chemicals operational excellence consumer goods Business Technology Driven Driven PwC 12
Our model enables us to help clients‘ to envision the future, design the future solution and scale it up across production network Step 1 Step 2a Step 2b Step 3 Understand the value of Get prepared for the Smart Lighthouse plant Show, don’t just tell the Smart Factory Factory Transformation implementation • Focus on understanding the • High level use case identification • Focus on understanding the • Develop use cases following agile maturity, target state and providing and definition business problem model PwC-Microsoft perspective on • Benefits identification • Estimate the potential business • Implement use cases successful Smart Factory value of the Smart Factory transformation • Implementation of the PoC use • Improve solutions and stabilize case • Detail the epics and use cases operations • Different maturity stages • Strategy – Outline how the Smart • Demonstration of the Factory • Build potential PoC • Ensure change adoption and Focus Intelligence scalability Factory would look like • Ensure robust and scalable areas • Design & Build – Focus on value • Deep dive into state-of-the-art platform and architecture • Scale to other plants creation and technical platform platform architecture • Select the plant for lighthouse • Operate & Scale – Focus on implementation or scale-up augmenting and scaling the solution • Understand potential gap to the target state Duration 1 - 2 weeks 4 - 6 weeks 4 - 6 weeks 4 - 12 months Depends on the size Cost Free of charge 50 - 75 k€ 50 - 75 k€ of the operations Confidential information for the sole benefitand use of Microsoft PwC 13
Factory Intelligence “PwC Factory Intelligence is centered around a set of dashboards that matter and analytics that drive results and fast ROI for our initiatives. It has the DNA for driving results through AI, analytics and process integration that is missing from most Smart Factory software solutions on the market.” Plant Manager, Automotive Supplier PwC’s Digital Services PwC Confidential information for the sole benefit and use of PwC’s client.
Factory Intelligence is not a boxed, final set of applications but an integral part of the Smart Factory Integrated Solution that unlocks the potential of smart manufacturing transformation What is PwC Factory Intelligence? What is PwC Factory Intelligence not? ▪ Part of an integrated solution that is designed to support ▪ PwC’s own MES, ERP or scheduling application and does Smart Factory Transformation projects with a flexible not aim to implement those functionalities at all. framework for fast use case realization. ▪ A full stack IIoT platform like PTC Thingworkx or Siemens ▪ A thin layer on top of your existing shop floor applications Mindsphere. that allows you to easily combine any kind of data. ▪ A setup.exe or 100% Plug-and-Play solution where solely ▪ A solution that was built with the idea in mind to leverage the deployment is sufficient to have a ready-to-use solution existing applications but make todays static connections in place. flexible and create intelligent process chains. ▪ A PaaS based pre-defined architecture for Smart Factory solutions based on Microsoft Azure that is customizable based on the client´s needs. PwC 15
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Case Study #1 Large Oil & Gas Company in South Africa 21
Local Project – Large Manufacturer We increased the plant’s capacity by 35% through improved ways of working, whilst unlocking more than 20% in inventory optimisation benefits, and enabling an improved S&OP cycle, through technology and optimised processes... Capacity Improvement Potential Gross Margin Inventory Optimisation ~ 22% ~ 35% ~ 20% Capital value released, tied up in finished goods and Increased fill line utilisation from 29% to 51% Gross margin at R x / Litre 30% moving average reduction in raw materials From 6 → 9 From 36 → 31 Sales increase enabled through 525 HRS 35%+ additional capacity ~20% improvement (‘19 - ‘20) Increased Average Inventory days on hand Additional direct Additional capacity Inventory turnover cover reduction with filling lines across [Client] from Shortening the noisy long optimal mix operating time X to Y ML tail. Identified 98 non 32% SKUs contributors (32% of skus) to Plant’s annual constrained capacity rationalize [Client]’s finished goods inventory Actual C+D Base Estimate:-15% Actual: -23% Top & Bottom Line Original (4-12 months) (
Dashboards on Factory Intelligence to provide leadership with a single source of the truth…timeously Executive Dashboard Plant Manager Dashboard Maintenance Manager Dashboard PwC 23
Case Study #2 Predictive Maintenance 24
Outcomes and opportunities of Predictive Maintenance Outcomes and Predictive Maintenance has a potential of Opportunities £6.3m savings per annum for 1 asset type £31 m Extended asset life with lesser asset repair/replacement costs savings over 5 years AMP 7 Optimised Energy Consumption 20% Reduction in consequential costs of failure (tankering, jet washing) extension in asset life 25 Fewer pollution events 12-20% Reduction in planned and unplanned/ Energy Savings reactive maintenance effort for 1 asset type !
Case Study #3 Large Automotive Supplier 26
Microsoft and PwC conducted a joint pre-study for an automotive supplier to explore value creation opportunities through Smart Factory Background Pre-study project Deliverables • Microsoft and PwC propose to • Joint teaming with Client, Microsoft and transform one of the Automotive PwC Operations & Technology consulting 1. Smart Factory Approach Supplier’s plants using Microsoft to conduct pre-study technologies to show real value by • Run a series of workshops to 2. Lighthouse Plant Defined unleashing true P&L effects • Microsoft and PwC conducted a joint • Assess current maturity pre-study project to evaluate opportunity 3. Identified Use Cases • Define epics and use cases to proceed • Evaluate business value for all parties • After a successful lighthouse plant 4. Assessed Business Value implementation, the developed digital • Estimate implementation costs factory solutions shall be rolled out to • Define implementation approach further plants globally 5. Planned Implementation Cost • Preparation of investment case 6. Estimated Azure Consumption PwC 27
Three epics and 19 use cases have been identified to create high value for Automotive Supplier Production End-to-End Maintenance Control Tower Traceability Intelligence Transparency of production Traceability of production flow, analysis Enhance maintenance operations performance from plant down to and prediction of production and quality through machine monitoring and fault machine level. outcomes. prediction. Description 7 use cases 6 use cases 6 use cases Maturity Level 6 reached Maturity Level 6 reached Maturity Level 6 reached Value Reduced Inventory Performance Quality Workforce Conversion Costs Reduction Improvement (OEE) Improvement (FPY) Efficiency Technology | Factory Intelligence Enablement Confidential information for the sole benefit and use of Microsoft PwC 28
Following guiding principles to implement the DMP*, we will suggest PwC Factory Intelligence based on Microsoft Azure and Microsoft 365 Client DMP Implementation Options Design Principles User-centric principles IaaS-based ‘Make’ Framework-based with high Self-Service capabilities • Self-Service is a top priority • E2E Process support Not recommended due to high Recommended due to fast set Leverage PwC Factory development effort and thus, long up using pre-built solutions Intelligence as solution • Pay-Per-Use time to market, which is more critical and connectors. Good fit with framework with ready-to-use • Easy & Secure data sharing for Automotive Supplier than full existing platforms and high and customizable business vendor agnosticism. degree of self-service apps for common capabilities possible. manufacturing use cases IT Design principles leveraging Azure & M365. • High availability and SLA’s • High performance & Scalability PaaS-based ‘Make’ Full ‘Buy’ | Factory Intelligence • Ensure data security and privacy Powered by • Use asynchronous messaging for Possible option due to fast set up, Not recommended due to uncertain loose coupling of services already available skills, positive compatibility to Automotive experiences and good integrability Supplier’s guiding principles, • Enable resiliency through fast with existing platforms, but limited shared OMP solutions and other failure detection and recovery integration of Self-Service platforms. features. * DMP = Digital ManufacturingPlatform Confidential information for the sole benefit and use of Microsoft PwC 29
PwC Factory Intelligence brings ready to use shop-floor solutions and is fully built on Microsoft Azure and Microsoft 365 Services Platform Backend Business Apps & Portal IIoT Edge Data Processing Self-Service Business Business Streaming Layer Analytics Apps Apps Integration Azure Azure Azure Azure Azure Data Explorer Node JS React Single Page IoT Edge IoT Hub Stream Analytics Event Hub (for Time SeriesAnalysis) Microservices in Application in Azure App Service Azure App Service Systems of Batch Layer Azure Databricks Record (for Advanced Analytics) Power BI Azure SQL Service Power (for master data) Automate Enterprise Azure Azure Azure Azure Synapse MongoDBin Systems Data Factory Data Lake Databricks (for Business Intelligence) Azure VM (ERP, MES etc.) Storage (Pipelines) Power Apps Base Components Azure Cognitive Azure Azure Azure Azure Azure Azure Azure Azure Azure Services Active Directory Logic App Container Registry Service Bus DevOps KeyVault Monitor Security center API Management Confidential information for the sole benefit and use of Microsoft PwC 30
What about the people? June 2020 31
Increasingly complex operator environments are calling for a connected worker mindset Challenges on the shopfloor Connecting the shopfloor PwC 32
Thought leadership: Eight commandments to digitising our shop floor workforce 1. Bring the consumer’s reality into the realm of industry 2. Select the right challenges 3. Place your workforce at the centre 4. Weigh your options smartly 5. Let the voice of your workforce lead you through your transformation 6. Select the most promising operational area to start your journey 7. Connecting your workforce is the means to an end: unlocking the data 8. A small step for your workforce can be a big step in your digital transformation PwC 33
Video https://www.youtube.com/watch?app=desktop&v=VenjJl3j7tg
Contact. VINESH MAHARAJ Smart Manufacturing Lead, PwC South Africa E mail: Vinesh.mahajaj@pwc.com Telephone: +27 (11) 287 0839 Mobile: +27 (83) 792 6518 Thank you for your attention! PwC’s Digital Services Confidential information for the sole benefit and use of PwC’s client. © 2021 PwC. All rights reserved. Not for further distribution without the permission of PwC. “PwC” refers to the network of member firms of PricewaterhouseCoopers International Limited (PwCIL), or, as the context requires, individual member firms of the PwC network. Each member firm is a separate legal entity and does not act as agent of PwCIL or any other member firm. PwCIL does not provide any services to clients. PwCIL is not responsible or liable for the acts or omissions of any of its member firms nor can it control the exercise of their professional judgment or bind them in any way. No member firm is responsible or liable for the acts or omissions of any other member firm nor can it control the exercise of another member firm’s professional judgment or bind another member firm or PwCIL in any way. PwC’s Digital Services 35
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