2o2o Open and Bespoke programmes - DELIVERING BUSINESS IMPACT - Corporate Research Forum
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DELIVERING BUSINESS IMPACT 2020 OPEN AND BESPOKE PROGRAMMES CRF Learning delivers a suite of open and bespoke development programmes aimed at enhancing the capability of the HR function and the individuals within it. Building on Corporate Research Forum’s (CRF) 25 years’ of unparalleled experience in the research, discussion and practical application of topics arising from people strategy, development and learning, CRF’s open and bespoke programmes engage specific HR communities with interactive sessions to improve their effectiveness in impacting organisational performance. WHY HR EXPERTS HR has been CRF’s sole focus for 25 years. As leading thinkers in the field, we CRF LEARNING? bring an unparalleled level of HR knowledge to our programmes ensuring your learning is relevant, timely and specialised. BUSINESS FOCUSED CRF Learning emphasises the need for business-facing HR, focusing not just on the crucial skills development of HR professionals, but the role they play in the wider organisational context. We work with organisations to develop the commercial and strategic mindset of HR professionals as well as supporting the enhancement of their technical skills. UNMATCHED HR NETWORK CRF constitutes a network of 200+ multinational organisations and over 8,000 HR practitioners. We bring together a wide variety of outlooks and approaches in our research, events and capability development programmes, exposing participants to outside thinking and a wide range of perspectives. CO-CREATION CRF Learning’s approach is not to deliver off-the-shelf solutions nor is it to create expensive unique programmes. We look to take our existing content and work with our clients in developing a programme that is tailored to their specific context. CRF Learning seeks not only to develop the individuals within HR, but to support the capability of the people function to deliver the organisational strategy. As such, our range of programmes deliver interventions across the spectrum of individual to organisational development, covering both the crucial capability development for now and the strategic dimension needed for tomorrow’s people challenges. 2
FACULTY DELIVERING BUSINESS IMPACT FACULTY NICK HOLLEY DIRECTOR OF CRF LEARNING In his role as Director of CRF Learning, Nick has responsibility for building on CRF’s unique position as one of the largest business-focused HR networks and 20+ years of practical research to provide unrivalled development for HR teams and senior professionals. Prior to joining CRF, Nick spent 10 years at Henley Business School where he was a visiting professor and Director of the Centre for HR Excellence. He has developed and delivered HR capability programmes for organisations across the UK and Europe, and internationally. NICK KEMSLEY CRF ASSOCIATE Nick brings a wealth of experience in the HR arena. His career spans many sectors and combines 20 years’ corporate experience as a senior HR leader, plus several years in organisational consulting and HR capability development and research. Nick specialises in aligning organisation to strategy and increasing HR functional and individual effectiveness in the context of the new economic landscape. He has a passion in partnering HR functions and individuals in delivering real value to business. DAVE MILLNER CRF ASSOCIATE Dave has over 30 years’ consulting experience working with global clients with performance and organisational development-based demands. His focus is to ensure that organisations are able to unify their talent practices while dealing with the challenges of the future workforce and ever-changing technology demands. Dave is known through social media channels as @HRCurator and is passionate about the role that HR can play in the transformational challenges facing organisations, with data analytics at the heart of the evolving function. KAREN WARD CRF ASSOCIATE Karen has worked extensively across all sectors on the issue of organisation effectiveness, particularly developing sustainable strategic capability. She has also published books on the global aspects of effectiveness – Leading International Teams and Globalization: The internal dynamic. Karen has worked for over 25 years’ exploring how the HR function can add value through building sustainable organisational performance. She taught on the Ashridge Strategic HR Programme for many years and worked closely with the CIPD Next Generation HR Research. JOHN WHELAN ASSOCIATE DIRECTOR Formerly HR Director of BAE Systems in the UK, (the FTSE 100 defence, security, and aerospace company), John’s experience and strengths lie in business and HR transformation, organisation development and employee relations. He led programmes to develop the capability of the HR function, creating a strong Business Partnering approach. He also led leadership development for BAE, putting in place a suite of innovative experiential learning programmes for senior leadership. Prior to joining BAE, he held a variety of HR roles in Technology businesses including Matra Marconi Space where he was HR Director for the UK and, latterly, Group HRD. 3
DELIVERING BUSINESS IMPACT BESPOKE PROGRAMMES In addition to our suite of open programmes, CRF Learning engages with “CRF have been an invaluable organisations on a bespoke basis, developing custom solutions tailored to source of learning for us in the specific requirements and context of your organisation. Rolls-Royce, guiding our vision for capability development, Over the past three years, CRF Learning has co-created over 40 bespoke HR connecting us with world- capability development programmes, attended by over 1,000 professionals leading experts and sharing in 13 countries, for multinational organisations including members of the deep insights and experience. FTSE 100. Clients include: Avanade, Bank of England, Computacenter, Croda, Their ability to convey HSBC, J Murphy, Kier, Ladbrokes Coral, Legal and General, NATS, NewsCorp, complex ideas and bring the subject matter to life through PZCussons, Reassure, Rolls Royce, SABIC, Thomson Reuters and Whitbread. storytelling is immense – a In addition to our in-house team of experienced ex-HR practitioners, advisors brilliant learning partner with and business leaders, CRF Learning engages with thought leaders and subject absolute commitment to HR as experts within CRF’s extensive network to provide a faculty best suited to your a source of real business value.” particular requirements. Cheryle Robertson Head of Capability While CRF Learning provides a solution tailored to your organisation’s context, Development, Rolls-Royce our approach is not to deliver expensive unique programmes. By leveraging CRF’s extensive catalogue of research, models and learning tools CRF Learning utilises content best suited to inform and develop your HR community and the specific challenges they face, while negating the need for protracted and costly design phases. “Developing the programme gave us the opportunity to As well as delivering custom-versions of our Open Programmes in house, discover the agility of CRF: their CRF Learning delivers capability development on a wide array of people focus on the specific needs and and organisational development topics, incorporating both personal skills culture of their client, and their development and addressing organisational challenges including: commitment to make it right for the learner. We have very much enjoyed this co-creation ORGANISATIONAL CHALLENGES PERSONAL CHALLENGES journey.” Developing a Commercial Pascale Martin-Sauty Sophisticated Influencing Global Head of Learning, HR Function Strategy and Planning, HSBC HR Business Partnering Political Savvy Value Creation Strategic Thinking Strategic Workforce Planning Dealing with Ambiguity Leveraging Data and Analytics Prioritisation Talent Management Effective HR Leadership Talent Planning Measuring Impact For more information on CRF Learning’s bespoke solutions please contact Richard Hargreaves, Commercial Director, on richard@crforum.co.uk. 4
DELIVERING BUSINESS IMPACT 2020 OPEN PROGRAMMES BENEFIT TO THE DATES AND YOU AND YOUR COST PER PROGRAMME LOCATION WHAT’S COVERED? ORGANISATION? ATTENDEE HRBP – Two-day • Demonstrating credibility To increase your £1,800 BUSINESS Residential: • Developing confidence and courage impact through CRF CATALYST 16-17 March • Understanding the organisational context deeper commercial members OR • Enhancing commercial acumen / strategic thinking, £3,600 20-21 October • Building capability to deliver faster and more Non- Greater London business strategy effective delivery skills members and greater influence. BECOMING Two-day • HR’s role in the strategy process and To enhance your £2,750 AN EFFECTIVE Residential building organisational capability understanding of CRF HRD Plus Action Day: • How value is created in an organisation how HR delivers members 27-28 May and the HR implications value and improves £5,000 AND • Planning and implementing an capability in planning, Non- 25 June HR strategy implementing and members Greater London • Managing key relationships evaluating initiatives. ASPIRING 3x Two-day • What a CEO wants from their Group HRD To prepare you to be £8,000 GROUP HRD Modules Plus • The business and political context for HR. an effective board CRF Networking • Governance and the RemCo and / or executive members Dinners: • Insights from senior HR and team member £15,000 14-15 September business leaders contributing to the Non- 16-17 November • A bespoke 360 assessment overall performance members • Creating a strong alumni network of the organisation. 25-26 January 2021 Central London INTEGRATED Two-day • Building a framework to help you develop To build your £2,450 TALENT Residential more business-focused talent thinking capability to design, CRF MANAGEMENT Plus Action Day: • Engaging your business leadership in the refine and deliver members 23-24 November importance of the talent agenda impactful talent £4,800 AND • Developing confidence and influence in management Non- 2 February 2021 talent discussions strategies and the members Greater London • Personal capability, impact and personal skillset influencing skills to effectively for effective communicate and create engagement implementation. around the talent agenda CREATING Two-day • Overview of how people analytics can To increase your £1,800 BUSINESS Residential: support a business-centric approach understanding of how CRF IMPACT 15-16 April to HR to effectively leverage members THROUGH Greater London • The shift from reporting to more data in HR and how £3,600 PEOPLE persuasive insights analytics can provide Non- ANALYTICS • Storytelling: communicating complex insights that support members messages with clarity and influence strategic objectives • How to become a more credible data and demonstrate based HR practitioner business impact. 5
PROGRAMME LEADER Nick Holley, Director of CRF Learning PROGRAMME ONE 16-17 March 2020 DELIVERING BUSINESS IMPACT PROGRAMME TWO 20-21 October 2020 HRBP – BUSINESS CATALYST LOCATION Greater London ABOUT THIS PROGRAMME WHO SHOULD ATTEND? The programme goes beyond developing skills to shifting mindsets. The mindset Attendees will be existing HR we will seek to develop is focused on delivering business impact, not doing HR Business Partners, specialists ‘stuff’, but building organisational capability and creating sustainable value. The moving into the role or HR programme is focused on moving from an HR focus to a business focus. Managers ready for a more strategic position. We expect Through a blended-learning environment, with an emphasis on practical all attendees to be technically implementation, the programme will increase your impact within your proficient in HR with this organisation by: programme developing your • developing deeper commercial and strategic thinking business and partnership skills in • faster and more effective delivery order to maximise your impact • enhanced influencing skills. on your organisation. BENEFITS OF ATTENDING PROGRAMME LEADER This programme will examine the attitudes that differentiate great HRBPs and, by working through CRF’s Strategic HR Framework, will enhance your capabilities in a range of areas to increase your effectiveness. Specifically, you will: • gain greater understanding of how your organisation operates, delivers value and drives success, thereby enabling you to be a more effective business partner • enhance credibility with your customers through greater commercial acumen, business understanding and influencing skills • grow in confidence to challenge existing thinking through a robust model for effective HR Nick Holley, Director of CRF Learning, will lead the • evaluate where you can add greater value to the organisation programme. Nick has extensive • build your overall capability ensuring you optimise your business impact. experience of running HRBP Attendees will receive digital copies of all programme materials, relevant programmes in over 20 different CRF research and a workbook to work through concepts, models and plan a countries, and whose practical programme for ongoing development. research identifies what works to initiate successful and sustainable impact. In addition, Catherine Taylor, People Director at British Sugar, will join dinner on the first night to share her experiences. Catherine has worked as HRD for a range of highly successful, multinational companies including Marston’s plc, Unilever, RS Components and Mercedes-Benz. Catherine was named HR Magazine’s 2011 HR Director of the Year. 6
DELIVERING BUSINESS IMPACT HRBP – BUSINESS CATALYST THE PROGRAMME IN DETAIL LOCATION AND COST Prior to the programme: The programme will be held at a • you will carry out a high-level organisational analysis using CRF’s Strategic HR venue in Greater London. Framework, which will be worked on during the programme The cost of the programme • you will agree a learning contract with your HR line manager and business leader is £1,800 (+VAT) for CRF to link individual learning to organisational impact. This will be reviewed after the members and £3,600 (+VAT) programme to evaluate sustained changes in behaviour and impact. for non-members. This includes accommodation DAY 1 and dinner for the connecting • AM – The Role of the HRBP night of the programme. The • Ensuring clarity of HR’s purpose, vision and values. previous night may be booked • Core purpose of the HRBP: the role of the HRBP vs where most time and effort at additional cost. is spent. To register for this programme, • Key attitudes of great HRBPs. please contact Melissa Bates at • PM – CRF’s Strategic Framework for HR melissa@crforum.co.uk or on +44 (0) 20 3457 2640. • You will simulate a senior management meeting to explore the business analysis and understand key business inputs – business imperatives, external environment, internal climate, resources, etc. • You will look at perspectives from other members of the management team to explore how HR can add value to these conversations and not simply respond PROGRAMME CO-DESIGNED to HR-related questions. WITH: • From this experience you will look at how to influence decision making and manage expectations to generate greater impact. DAY 2 • AM – CRF’s Strategic Framework for HR (continued) • In the second half of the simulation you will explore the link between the business analysis carried out on day one and the implications for HR. “I just wanted to say a huge thank you for a really insightful • This will explore the: 2 days. It was eye opening - assessment of capability vs organisational challenges to discuss an approach to - necessity of evidence in decision making concepts which I fundamentally - value of communication, involvement and ownership agreed with, however due to the usual ‘day-to-day’ HR I had - importance of prioritisation and measuring business outcomes, not HR put to the side. Since returning processes. to Samsung I have approached • PM – Future and on-going development work in a completely different • Learning doesn’t stop with the end of the programme, so we will work with way, and I am considering the you to create a developmental and longer-term career agenda for yourself steps I need to take to ensure I and colleagues. have the opportunity to deliver truly valuable HR work.” • This will identify sources of insight, fresh thinking and good practice. Adam Merrin, HR Assistant Manager, Samsung 7
PROGRAMME LEADER Nick Holley, Director of CRF Learning MODULE ONE 27-28 May 2020 LOCATION Greater London DELIVERING BUSINESS IMPACT MODULE TWO 25 June 2020 BECOMING AN EFFECTIVE HRD LOCATION Central London ABOUT THIS PROGRAMME WHO SHOULD ATTEND? The purpose of HR is not simply to ‘do HR’ but to build the capability of the Attendees will typically be organisation to deliver its strategy and create value. Building this capability as an the Head of an HR Centre of effective HR Director requires a blend of technical HR, business and interpersonal Excellence / Expertise, Head skills. This programme will expand on this business-centric approach to HR, of an HR Shared Services enhancing your understanding of how HR delivers value. The programme will Operation or a Senior HR improve your capability in planning, implementing and evaluating HR initiatives and Business Partner. You will aspire support you in managing key organisational relationships. to your first HR Director role, be new in position as HR Director You will be provided with the tools to drive very different conversations with your or be looking to significantly business peers that go beyond ‘what do you want HR to do?’ to interpret ‘how HR increase your effectiveness and can best deliver value to you’. business impact as an existing HR Director. BENEFITS OF ATTENDING This programme will focus on the high-level behaviours and skills that CRF’s PROGRAMME LEADER research has identified successful HR Directors have and display. Building on your technical competence, the programme will increase the impact you have on organisational performance. The programme provides practical tools covering key concepts including: • a deep understanding of value creation – how HR can create sustainable value, balancing the short-term needs of shareholders with the long-term needs of a broader set of stakeholders • how to apply your understanding of HR theory and practice against these commercial and strategic imperatives to create credibility within the business Nick Holley, Director of • when, where and how to use evidence in decision making against relying on ‘gut CRF Learning, will lead the instinct’ alone programme. Nick has run • understanding the importance of delivering HR’s foundations efficiently, flexibly HR programmes on every and simply continent building on his own • bringing fresh new thinking and ideas from the outside world into your personal experience working organisation in senior HR roles in global organisations including Arthur • measuring what we do against business outcomes, not against HR activity Andersen and Vodafone, work • how to be ‘politically savvy’ and deliver initiatives in complex and ambiguous on HR transformations with organisations large corporate clients and ten • creating integrity and balance in all aspects of the role. years of research into what differentiates great HRDs. Following your successful completion of the programme, your capability in planning, implementing and evaluating HR initiatives will increase as will your The programme includes inputs strategic and commercial thinking and your personal impact as part of the from practitioners and other leadership team. experts including HRDs, Line Leaders and Reward Experts. 8
DELIVERING BUSINESS IMPACT BECOMING AN EFFECTIVE HRD THE PROGRAMME IN DETAIL LOCATION AND COST Prior to the programme: The programme will be held at a • you will read analysts’ reports on your own business to understand the venue in Greater London. commercial challenges it is facing The cost of the programme • you will agree a learning contract with your HR line manager and business leader is £2,750 (+VAT) for CRF to link individual learning to organisational impact. This will be reviewed after the members and £5,000 (+VAT) programme to evaluate sustained changes in behaviour and impact. for non-members. MODULE 1 DAY 1: CREATING VALUE This includes accommodation and dinner for the connecting • Setting the scene: HR’s purpose night of module 1. The previous • What CEOs want from HR night may be booked at • The deliverables and tensions of being an HRD additional cost. • HR’s role in the strategy process To register for this programme • Building organisational capability please contact Melissa Bates at • How value is created in organisations melissa@crforum.co.uk or on +44 (0) 20 3457 2640. • Role-modelling strategic conversations. MODULE 1 DAY 2: DELIVERING VALUE • Using the analysis to define what HR needs to deliver • Planning and implementing your agenda “Besides the unique opportunity to network with peers, the • Evaluating and learning content is theoretically • The use of data, analytics and metrics. authoritative yet grounded in practical business experiences. MODULE 2 MANAGING KEY RELATIONSHIPS I particularly enjoyed the group • Working with your leadership team discussion sessions, the case • What it means to be a personal confidante study method and the session • The nature of being ‘politically savvy’. on how to become more ‘politically savvy’. I’ve always Throughout each day, senior experienced experts and practitioners will have strived to align business and conversations (as opposed to doing presentations), drawing out the realities of HR strategy, but this program what the above actually means in the real world. challenged me to think about it differently: to think more You will receive all programme materials for future use, as well as a workbook commercially in order deliver enabling you to work through the key concepts, models and exercises during and sustainable value for all after the programme. stakeholders.” Jabulani Ncube, HR Director – Africa Region, BMI Group 9
PROGRAMME LEADER Nick Holley, Director of CRF Learning MODULE ONE 14-15 September 2020 MODULE TWO 16-17 November 2020 DELIVERING BUSINESS IMPACT MODULE THREE 25-26 January 2021 GROUP HRD LOCATION Central London ABOUT THIS PROGRAMME WHO SHOULD ATTEND? Through CRF and our sister organisation Strategic Dimensions, we have been Senior, in-house HR professionals listening to both HRDs and CEOs for 20+ years about what they want from an who know about HR and their effective HR leader and their function. This gives us a unique insight into the role of business but are looking to a ‘board-level HRD’ and what differentiates the great from the average. either progress to Group HRD or become more effective, having Building on CRF’s exclusive research and experience, this programme delivers a recently taken on the role. They highly-tailored learning experience; very different to the usual “here’s what we’re are likely to already be the HRD of going to teach you” programme. a business unit, region, function The programme will help experienced HR professionals either take the next step in or a Centre of Excellence Leader becoming a Group HRD, or become more effective having recently moved into the (CoE) or newly in position as a role. Participants will experience a highly-personalised and individual programme Group HRD. with the ability to shape the content of the course to suit development requirements. In 2019 one newly appointed Group HRD, five HRDs and two CoE heads attended the BENEFITS OF ATTENDING programme. There are limited The programme will share the insights of existing board-level HRD’s and business enrolment slots in order to leaders to create a tailored programme, to develop capability in the areas facilitate building a community participants most require. that will establish trust and develop mutual support. What CEOs require most from their HR function is the capability to enable the business strategy by building the people and organisational capability to deliver it. Like any leader, they expect functional expertise. Beyond this, they also require PROGRAMME LEADER their HRD to be a commercially-focused business leader. Book your place on this programme and benefit from: • support in making the transition into a board or executive team HRD role, within a FTSE listed or similar size organisation • the tools and skills to move beyond your core HR role and become a holistic business leader • an alumni network of peers and experts to support you through your career • deliver external business insights to ensure you become an effective HRD • sustain your development through a six-month programme of blended learning, Nick Holley, Director of CRF implementation, reflection and analysis. Learning, will lead the programme. He has carried out extensive research on what CEOs and businesses look for from their HRDs. After 25 years working in large organisations including Merrill Lynch, Prudential, Arthur Andersen and Vodafone, he has worked for the last ten years as an advisor and personal coach to business and HR leadership teams in over 80 global businesses in more than 30 countries. This commercial experience combines theory with a deep practical understanding of what actually makes a difference. 10
DELIVERING BUSINESS IMPACT GROUP HRD THE PROGRAMME IN DETAIL LOCATION AND COST MODULE 1 DAY 1: SETTING THE SCENE The programme will be held at a venue in Central London. As Bismarck said “some people like to learn from experience. I prefer to learn from the experience of others.” The cost of the programme is £8,000 (+VAT) for CRF A number of experienced executives with decades in senior leadership roles will members and £15,000 (+VAT) have conversations (as opposed to delivering presentations) with participants to for non-members. draw out the realities of what being a Group HRD is really all about. To register for this programme • Setting the scene: a manifesto for business-focused HR. please contact Melissa Bates at • The view from FTSE Group HRDs: “What I wish I’d known.” melissa@crforum.co.uk or on • The executive search view: “What have we seen that’s worked and what hasn’t?” +44 (0) 20 3457 2640. • The RemCo view: the strategic compensation and RemCo elements of the role. • The Future of HR: the impact of technology on the workforce and the implications for HR. “The programme has been an MODULE 1 DAY 2 invaluable part of my transition • Reflection and individual presentations based on a personal 360 assessments and from functional HRD to Chief the inputs from day one: “What does it mean for me? Where are my gaps?” People Officer – it’s challenged • Synthesis of common and individual learning themes. me to think and operate more strategically, whilst giving me • Planning the way forward as a team. access to thought leaders and to • Individual commitments. new tools and frameworks. The opportunity to debate key issues MODULES 2-3 with the other participants has • Four days of tailored sessions, based on the common themes identified in also been highly valuable.” module one, delivered by senior practice area experts from our network of associates. Mark Dickinson Chief People Officer, TalkTalk plc • Two networking dinners with guest speakers including an experienced CEO and Chair. • We will establish a WhatsApp group to create a live network and we will feed this group with daily insights. • There will be additional options to benefit from coaching, mentoring and a mock interview for a Group HRD role from one of our search Directors. We will be open on the programme to meet individual needs in a relevant way. The programme is unique in being designed around participant needs not what we want to teach so the details of these sessions will emerge after the first module. The programme will include inputs from an unrivaled panel of senior practitioners and experts who have been there and done it in the real world. This will include business and HR leaders, headhunters (who have a unique perspective on what works and what doesn’t), governance experts and futurologists. 11
PROGRAMME LEADER Nick Kemsley, CRF Associate MODULE ONE 23-24 November 2020 LOCATION Greater London DELIVERING BUSINESS IMPACT MODULE TWO 2 February 2021 INTEGRATED TALENT MANAGEMENT LOCATION Central London ABOUT THIS PROGRAMME WHO SHOULD ATTEND? We know talent is vital to current and future business performance. Yet research Heads of Talent, Senior HR and experience continue to suggest that our talent management approaches are Business Partners and senior not delivering the business outcomes we want, in the timescales we need, and at a generalists with a talent interest. cost we can afford. If you are working at talent strategy level, are actively Three principles are fundamental to making talent management work: involved with talent, and/or 1. Talent needs must be firmly rooted in the context of the business strategy and interact with senior business operating environment. stakeholders across more 2. Solutions should be integrated, with different elements prioritised and aligned than one people process area, around talent needs. this programme will inform, 3. Data should be used to develop and apply insights and to evaluate the challenge and develop your effectiveness of talent management approaches. talent thinking and practice. This programme builds on these principles, pulling them together into an Integrated Talent Management Framework. The Framework acts as a guide PROGRAMME LEADER to organisations looking to create, refine or reinvent their approach to talent management. Utilising the framework, the programme will guide you through a series of stages, including: • defining your business’s talent needs • designing effective strategies to address those needs • aligning people activities to deliver talent objectives • evaluating the impact of these activities against business drivers. BENEFITS OF ATTENDING Nick Kemsley brings a wealth of experience in the HR arena. His You will: career spans many sectors and • build a framework to help you develop more business-focused talent thinking combines 20 years’ corporate • update your knowledge of talent trends and exchange learnings with your peers experience as a senior HR leader and in wider business roles, plus • acquire a means of engaging your business leadership in the importance of the several years in organisational talent agenda consulting and HR capability • receive advice and support to develop your confidence and influence in talent development and research. discussions. Nick splits his time between Your organisation will: working with c-suite teams and • receive input and tools to test, validate and challenge existing talent HR leadership teams around the management approaches world. He specialises in aligning organisation to strategy and • develop strategies to segment, prioritise and align HR activity to best support increasing HR functional and business outcomes individual effectiveness in the • learn how to better develop talent insights and demonstrate talent management context of the new economic effectiveness landscape and has a passion • improve strategy execution through more business-focused and effective talent for partnering HR functions and management. individuals to deliver real value to business. 12
DELIVERING BUSINESS IMPACT INTEGRATED TALENT MANAGEMENT THE PROGRAMME IN DETAIL LOCATION AND COST The programme structure includes a mix of research and practice-based input, The programme will be held at group activities, self-reflection and action learning – all rooted in the context of a venue in Greater London. your own business need. The cost of the programme is £2,450 (+VAT) for CRF MODULE 1 members and £4,800 (+VAT) You will be introduced to the Integrated Talent Management Framework and for non-members. guided through a series of stages. • An introduction to ‘Integrated Talent Management’ thinking – an exploration of This includes accommodation the need for integrated talent management thinking. and dinner for the connecting night of module 1. The previous • Part 1: Need – anchored in business need and informed by external context. night may be booked at Understand how these create implications for people capability and talent additional cost. segmentation. Identify talent dependencies for effective strategy execution early on. To register for this programme • Part 2: Plan – understand talent capability gaps. Identify talent strategy priorities please contact Melissa Bates at and develop segmented talent propositions and approaches to address them. melissa@crforum.co.uk or on +44 (0) 20 3457 2640. • Part 3: Activity – create and implement integrated talent activity across the employee life cycle and people process areas aligned to strategic talent priorities. - How do we talk about talent? - Critical talent and talent reviews “It was great to discuss and work - How do we assess talent? through our challenges with - How do we develop talent? other organisations – it makes - How do we retain talent? us realise a lot of the challenges we face are similar and it was • Part 4: Talent Climate – how does the environment we create around our talent great to talk this through with approaches help or hinder their effectiveness? people from outside the industry • Action Planning – draw together and distil critical insights collected over the two for a fresh perspective. For me, days. Evaluate against your current talent strategy and prioritise actions to work I really valued the workbook, on before the follow-on day. there were some great tools and templates that have been BETWEEN MODULES extremely useful for me to talk You will be encouraged to share your insights with HR colleagues and business through internally.” stakeholders when you return to your organisation. You will have the opportunity to develop conversations and identify any potential changes in talent management Kirsty Clifford, Talent Partner, approaches based upon your learnings. Easy Jet MODULE 2 Two months after the two initial days, you will return for a third follow-on, action day. The aim of this day will be: • To develop your personal impact, confidence and influencing skills in order to support you in making the case for change and creating engagement around it. • To share stories and get practical, on-demand feedback and advice from a panel of experts and your cohort peers. This will give you valuable insights and practical support to take the integrated talent agenda forward in your role. 13
PROGRAMME LEADER Dave Millner, Associate Director DELIVERING BUSINESS IMPACT PROGRAMME DATES 15-16 April 2020 CREATING BUSINESS IMPACT THROUGH PEOPLE ANALYTICS LOCATION Greater London ABOUT THIS PROGRAMME WHO SHOULD ATTEND? HR is under increasing pressure to demonstrate business impact. It is critical to The programme is aimed at prioritise the things we can do to make a difference to business performance. HRBPs and HRDs as well as Taking an analytical approach and using evidence rather than relying on gut instinct heads of shared services or alone is a massive opportunity. This has always been the case, but the HR function heads of a centre of expertise/ has access to more data than ever before as the digital revolution continues to excellence. It is not aimed at grow across many organisations. Using HR data can help build the credibility of the data scientists or analysts but function and improve the quality of decision making, enable employees to be more at helping HR professionals engaged, and optimise the impact of business and people-based processes. understand how analytics can help them move beyond gut In the past, a lot of HR data has been put into charts and tables as part of corporate instinct to diagnose the real reporting processes but in the era of analytics, organisations can now turn their issues and facilitate the delivery data into insights, such as predicting when employees will leave, where to recruit of high-impact solutions. the most suitable candidates from, and how to keep them more connected to the organisation once they become employees. This is where the idea of data-driven HR comes from as this change of emphasis PROGRAMME LEADER can enable the function to have a huge impact on an organisation’s ability to achieve its strategic aims. Data-driven HR focuses the function on the goal of adding value and driving improved performance across the organisation on an ongoing basis; it’s about thinking like a proactive profit centre rather than focusing on being a reactive cost centre. Analytics is a part of that journey and is becoming an increasingly important topic area within the HR community. Based on Dave Millner’s experience and CRF’s ongoing research into people analytics, this programme aims to take a Dave Millner has over 30 commercial, HR-centric view of data and analytics, assisting HR practitioners in years’ consulting experience how to leverage data to deliver tangible business impact. It is not about turning HR working with global clients with people into data scientists but about giving participants the confidence to work performance and organisational with data, not just to drive better reporting, but to provide more persuasive analysis development-based demands. that ensures HR is making a real impact on business performance. His focus is to ensure that organisations are able to unify their talent practices while BENEFITS OF ATTENDING dealing with the challenges of • Understand the increasing importance of data when addressing business the future workforce and ever problems as an HR practitioner. changing technology demands. • Demystify the subject of using data and analytical insights and gain an Dave is known through social understanding of key principles and good practice. media channels as @HRCurator and is passionate about the • Develop the confidence to use data and people analytics to address key role that HR can play in the commercial and strategic challenges. transformational challenges • Convince business leaders to act on people issues based on the language that facing all organisations with they understand, the language of numbers, value and data. data analytics at the heart of • Practical guidance on using data and analytics, informed by case studies, key the evolving function. models and diagnostic tools. • Understand how to work with experts and analysts to ensure utilisation of their expertise to drive relevant HR actions. 14
DELIVERING BUSINESS IMPACT CREATING BUSINESS IMPACT THROUGH PEOPLE ANALYTICS THE PROGRAMME IN DETAIL LOCATION AND COST DAY 1 The programme will be held at a venue in Greater London. There will be an overview of data and analytics and how it can support a business- centric and evidence based approach to HR with high levels of group participation The cost of the programme to ensure shared learnings and insights are discussed. is £1,800 (+VAT) for CRF members and £3,600 (+VAT) • Context for non-members. • Changing mindsets in HR, especially a more commercial and evidence-based approach to HR. This includes accommodation and dinner for the connecting • People Analytics night of the programme. The • Being commercial in HR previous night may be booked • Using data and analytical insights to drive different approaches in HR at additional cost. • Role of HR metrics, reporting and persuasive analytical insights To register for this programme • Aligning business, HR strategy and activities to key data and evidence-based please contact Melissa Bates at activity melissa@crforum.co.uk or on +44 (0) 20 3457 2640. • Case studies and practical examples of good practice in using data to shape analytical insights and change • Identifying quality data sources. DAY 2 • Storytelling • Building analytically-based business cases for HR interventions • How to use data and present evidence to mobilise key stakeholders to act on business-driven insights • Communicating complex messages with clarity. • Implementation • Highlighting participants’ key role challenges when using data and analytics approaches • Bringing together quantitative (data based) and qualitative (opinions based research methods • Planning on how to credibly use data-driven approaches in your organisation • Focusing on possible quick wins • The future of data and people analytics. 15
FOR MORE INFORMATION PLEASE CONTACT: Richard Hargreaves, Commercial Director T: +44 (0) 20 3457 2640 M: +44 (0) 7787 411 572 WWW.CRFORUM.CO.UK | @C_R_FORUM E: richard@crforum.co.uk Southside | 105 Victoria Street | London | SW1E 6QT | United Kingdom
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