2022 COBRA Open Enrollment Guide - Wageworks
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2022 COBRA Open Enrollment Guide
Announcing 2022 Benefits Open Enrollment November 29 – December 10, 2021 Caref ully review the information in this guide. As a reminder, Open Enrollment is your only opportunity to elect or change benef it coverage under PFG’s COBRA plans for 2022, unless you experience a qualifying family status change. We hope you will take this opportunity to familiarize yourself with the benefits PFG is offering for 2022, then actively participate in the 2022 Open Enrollment process so you will have the coverage best suited to your needs and budget. For 2022, if you do not enroll, your current coverages will automatically rollover. What’s New in 2022 CONTRIBUTION RATES • Medical Plan rates for all coverage levels will increase. Dental and vision rates remain the same. NEW PROGRAMS While plan design (deductibles, coinsurance, etc.) is not changing for 2022, there are some enhancements to the medical plans . PFG is excited to offer the following enhancements to help you better manage your health: • Hinge Health offers a program of education, coaching and exercise therapy for hip, knee, low back, neck or shoulder conditions. • AccordantCare™ provides one-on-one support from nurses who are specially trained in complex conditions. Once enrolled, an Accordant Care nurse helps you manage your whole condition – not just adherence to medication. • PrudentRx allows you to purchase any medication on the specialty prescription drug listing at a $0 out-of-pocket cost when filled by CVS Specialty®. This enhancement is only available to those enrolled in the HDHP, PPO and Out-of -Area plans. Refer to page 6 for important information on how this plan impacts your costs for specialty drugs. Benefits Eligibility You may enroll your eligible dependents in plans offering dependent coverage. The definition of eligible dependents for PFG benefit plans is explained below. If a plan offers a spouse coverage option, you may enroll: • Your legal spouse as defined by Federal law (unless you are legally separated) who resides in the same country of residence as you, including a same-sex spouse, or • Your same- or opposite-sex domestic partner. If a plan offers a child(ren) coverage option, you may enroll: • Your child(ren) under age 26, including your biological child, step-child, foster child, child who has been legally adopted or placed for adoption with you, or a child for whom you have been designated as the legal guardian, your domestic partner’s or civil union partner’s child, • Your child, age 26 or older, who is incapable of self-support due to a mental or physical disability which commenced prior to age 26 or the time s/he would otherwise become ineligible for coverage as your dependent. Qualifying Family Status Change Event Af ter Open Enrollment, if you experience a qualifying family status change event, you may be eligible to change elections consistent with the qualifying event, provided you do so within 31 days of the event. Your benefit elections will be effective the f irst of the month following the date of the change in your family status. The only exceptions are if you experience a birth or adoption; benefits will begin on the date of the birth or adoption. The type of qualifying event will determine the type of change you are allowed to make and when the change in coverage takes effect. Qualifying family status change events may occur when: • You marry, divorce, or become legally separated, or your marriage is annulled. • You have a new, eligible dependent child—by birth, adoption, placement for adoption, or for whom you have been designated as the legal guardian. • Your spouse/domestic partner or your dependent child dies. 1
• You, your spouse/domestic partner, or your dependent child starts or stops working. • You, your spouse/domestic partner, or your dependent child has a change in employment status or work schedule. • You, your spouse/domestic partner, or your dependent child has a significant increase in the cost of employer- sponsored health care coverage or that person’s employer-sponsored health care coverage significantly changes or ends (this includes COBRA coverage). • You, your spouse/domestic partner, or your dependent child becomes eligible or ineligible for Medicare or Medicaid. • Your dependent child becomes eligible for—or is no longer eligible for—health care coverage due to age. • Your spouse/domestic partner, or your dependent child’s coverage changes under their employer’s plan because of a change in status event, eligibility requirements or an Open Enrollment. • You, your spouse/domestic partner, or your dependent move to a new residence or change jobs and it affects access to care within your current plan. • Your domestic partnership ends. Medical Plans Medical ID Cards When making your elections, please keep in mind. You may choose from the You will only receive a new f ollowing medical plans for 2022: Medical ID cards for 2022 if you change plans or elect • UHC High Deductible Health Plan (HDHP) medical coverage for the first • UHC Consumer Driven Health Plan (CDHP) with an HSA time. • UHC Choice Plus Preferred Provider Option (PPO) Plan • UHC Out-of-Area (OOA) Plan To determine if you are eligible to enroll in the UHC Out-of-Area Plan, log on to www.whyuhc.com/pfg and select Search f or a Provider, then enter your home zip code. If your zip code is not serviced by the UHC Choice Plus Provider Network, you will only be able to enroll in the HDHP, CDHP or Out-of-Area PPO Plan. All plans are designed to cover the same services; however, your total costs (including your premiums) may vary according to the plan and providers you select. UHC High Deductible Health Plan (HDHP) This plan is designed to offer associates a minimal safety net against high, unanticipated medical costs. Of the three plan options PFG offers, this plan has the highest annual deductibles ($5,000 per individual; $10,000 if covering one or more dependents). As a trade-off, it has the lowest per-pay-period payroll deductions. When weighing affordability, you’ll want to f actor in more than the deductible and per-pay-period costs. Under this medical plan, you are responsible to pay for most health care services, with the exception of a Primary Care Physician (PCP) visit and prescriptions, until your annual deductible is met, then the coinsurance rate applies. With coinsurance, you share a percentage of the cost with the plan until your annual out -of-pocket limit is reached; then the plan pays 100% of additional medical costs incurred within the same year. The covered expenses you pay under the medical benefits count towards the deductible and medical & prescription costs count towards the out-of-pocket maximum. Plus, the deductible is included in the out-of-pocket maximum. The deductible and out-of-pocket maximum work differently based on coverage level. If any covered member or more than one member of the family incurs services, the family deductible must be met. Conversely, if any covered member of the f amily reaches the individual maximum out-of-pocket, for that covered member you will not have to pay anything f urther f or covered expenses for the remainder of the calendar year. Certain routine preventive services, such as annual physical exams and immunizations, are covered 100% without meeting the deductible or paying coinsurance. If you are used to paying a copayment for services such as specialist office visits, please be aware that those services will be subject to the deductible and coinsurance under the HDHP. This plan might be your best value if you typically have low medical costs and you are willing to assume the higher risk of paying the high deductible (and possibly your out-of-pocket maximum) in the event that you have unexpected medical expenses. Bef ore selecting this plan, you’ll want to consider not only your costs, but also those of family dependents (if applicable), plus medical coverage that might be available through a spouse’s employment, Medicare/Medicaid, CHIP, etc. 2
Consumer Driven Health Plan (CDHP) A CDHP encourages consumers to carefully consider quality of care, cost, and other factors as they choose health care providers and services to address health care needs. Our CDHP, administered by UnitedHealthcare (UHC), has a lower premium than the PPO plans and higher than the HDHP. The trade-off is a higher deductible and out-of-pocket maximum than the PPO and lower deductible than the HDHP. Under this medical plan, you are responsible to pay for most health care services until your annual deductible is met, then the coinsurance rate applies. With coinsurance, you share a percentage of the cost with the plan until your annual out-of-pocket limit is reached, then the plan pays 100% of additional medical costs incurred within the same year. The covered expenses you pay under both the medical and prescription benef its count towards the deductible and out-of-pocket maximum. Plus, the deductible is included in the out-of-pocket maximum. The deductible and out-of-pocket maximum work differently based on coverage level. If any covered member or more than one member of the family incurs services, the family deductible must be met. Conversely, if any covered member of the f amily reaches the individual maximum out-of-pocket, for that covered member you will not have to pay anything f urther f or covered expenses for the remainder of the calendar year. Certain routine preventive services, such as annual physical exams and immunizations, are covered 100% without meeting the deductible or paying coinsurance. If you are used to paying a copayment for services such as office visits and prescription drugs under other plans, please be aware that those services will be subject to the deductible and coinsurance under the CDHP. Preventive medications are subject to coinsurance, but you do not have to meet the deductible first. Check Caremark’s website (www.caremark.com) for a list of preventive medications to confirm if your prescriptions are considered preventive or not. Depending on your utilization and needs, the CDHP’s cost structure could save you money in the long run. Health Savings Account (HSA) A Health Savings Account (HSA) is a companion feature to the UHC CDHP and is administered through Optum Financial Services (Optum). You must enroll in the CDHP in order to have the HSA. An HSA allows you to contribute tax-favored dollars that can be used to pay certain out-of-pocket health care costs, such as deductibles and coinsurance. You choose how much you wish to contribute (subject to plan limits). As you cannot contribute through pre-tax payroll contributions, you would report to the IRS on your tax filing to get tax-favored treatment on your post-tax contributions. If you are enrolled in the CDHP Coverage Level 2022 Contribution Limit Associate Only $3,650 Associate + Dependent (s) $7,300 Catch Up (if turning age 55+ in 2022)* +$1,000 *You cannot make contributions, including catch up contributions, if you are enrolled in Medicare. You are not allowed to use your HSA to cover eligible medical expenses incurred before your account is established. Also, your HSA will not reimburse expenses greater than your account balance. However, as c ontributions go into your account, they can be withdrawn to cover any eligible expenses that were incurred after your account was established. You are eligible to participate in an HSA if you are enrolled for the CDHP unless you are covered under another health plan that is not considered a qualifying High Deductible Health Plan (such as your spouse’s plan), or if you are covered under a general-purpose health FSA, Medicare, or you are eligible to be claimed as a dependent on someone else’s tax return. While the Patient Protection and Affordable Care Act (PPACA) allows parents to add their adult children (up to age 26) to their health plans, the IRS has not changed its definition of a dependent for HSAs. This means you cannot be reimbursed f or expenses for your child who is age 24 or older. There are complicated rules associated with an HSA. Please consult your tax advisor to determine if an HSA fits your needs. 3
PPO and Out-of-Area Plans PPO or “Pref erred Provider Organization” plans provide you with the convenience of paying a specified copayment (or sometimes a deductible) up front—at the time you receive medical services or fill prescriptions using one of the plan’s designated (“preferred” or “network”) providers. In that way, a PPO can alleviate some of the concern and guesswork because you generally know how much you will have to pay out of your own pocket for routine medical services and prescriptions. However, the trade-off for this convenience is paying the highest premium of all medical plans. Covered services that do not have a copayment, are subject to the deductible and coinsurance, such as lab work. The UHC OOA Plan is offered only to those associates who live in a geographical area that is not serviced by UHC Network providers. Theref ore, the benefit allowance is the same regardless of the provider used. Using Network Providers = Cost Savings With the HDHP, CDHP and PPO Plan, you’ll pay lower deductibles, coinsurance, copayments, and less out-of-pocket when you use In-Network providers. Choice Plus is the UHC network for all medical plans. Tip: Look for the United Healthcare Premium Tier 1 designation. These providers may save you even more as they have been recognized for quality and cost efficiency. In-Network providers have service agreements with UHC, so your share of the cost is based on a rate agreed upon between UHC and the provider, known as the “maximum allowable amount.” You’ll pay higher deductibles, coinsurance, and more out-of-pocket if you use Out-of-Network providers. Since there is no maximum allowable amount with an Out-of-Network provider, you may also end up paying charges billed over and above the allowable amount. You may also be required to pay up front and submit the insurance claim yourself for reimbursemen t. Finally, you are responsible for meeting any pre-authorization requirements. How to Find an In-Network Provider: Log on to www.wyhuhc.com and select Search for a Provider or call 1-877-769-7001. Diabetes Program Hinge Health offers education, coaching and exercise therapy for hip, knee, low back, neck or shoulder conditions to help increase mobility, decrease pain and improve overall wellbeing. Best of all, Hinge Health’s programs are provided at no cost to you and your eligible dependents enrolled in a PFG medical plan. If you don’t have pain and are just looking to stay healthy, you can sign up for the free Hinge Health app. Recommended exercises will be tailored to you based on your job and lifestyle and each session can be completed in about 15 minutes. Your treatment can be done anywhere, anytime – whenever works best for your schedule. No need to drive to an appointment or worry about more costly care! Hinge Health provides all the tools you need to get moving again from the comfort of your home. Here are some of the ways your treatment plan could be tailored to you: • Get a personal care team, including a physical therapist and health coach. • Schedule personal physical therapy sessions as needed. • Receive wearable sensors that give live feedback on your form in the app. • Get a second opinion on your recommended surgery and treatment plan. For questions, you can call Hinge Health at 1-855-902-2777 or send an email to hello@hingehealth.com. 4
Diabetes Program Livongo is the administrator for PFG’s diabetes program. Associates and their family members with diabetes can join at no cost if they are covered under one of PFG's medical plans. Once enrolled, you will receive: • Connected Meter: Automatically uploads your blood glucose readings to your secure online account and provides real-time personalized tips. • Support from Coaches When You Need It: Communicate with a coach anytime about diabetes questions on nutrition or lifestyle changes. • Unlimited Strips and Lancets at No Cost to You: When you are about to run out, Livongo ships more supplies, right to your door. Diabetic patients will be required to register with Livongo and use a Livongo meter (or Continuous Glucose Monitoring System (insulin pump) to receive free or reduced-cost prescriptions and supplies. The program is confidential and can be reviewed only by professionals within Livongo. Inf ormation will not be shared with PFG. If you choose not to participate, you will not be eligible for the savings associated with the program. Registration can be completed online at welcome.livongo.com/PFG or by calling customer support 1-800-945-4355, which is available 24/7. You will also need a registration code which is PFG. Livongo-issued CGMS or glucometers If you are Diabetes-related prescriptions Glucometer, lancets and not issued by Livongo enrolled in: and supplies will be: testing strips will be: (In-network) will be: Paid at 70% HDHP Paid at 100% Paid at 100% (deductible waived) PPO or Paid at 80% Paid at 100% Paid at 100% Out-of-Area Plan (deductible waived) Paid at 80% CDHP Paid at 90% (deductible waived) Paid at 100% (deductible waived) Prescription Drug Coverage When you enroll in medical coverage, you are automatically enrolled in prescription drug coverage through Caremark (CVS Health). The cost of this coverage is Prescription ID included with your medical premiums. Your medical plan’s design will determine how you pay for prescriptions. If you are enrolled in the HDHP, PPO, or the Out-of- Cards Area Plan, you’ll pay coinsurance at a participating pharmacy. If you are enrolled in You will not receive new the CDHP, the deductible and coinsurance rules may apply. Caremark has a prescription ID cards from pref erred arrangement with many independent pharmacies as well as nationwide Caremark unless you are chains, including CVS, Walgreens and Walmart. newly electing coverage Filling and Refilling Prescriptions with PFG for 2022. You have access to both retail and mail order prescriptions. For prescriptions you need to fill immediately, go to any participating retail pharmacy and present your Caremark ID card. Visit www.caremark.com or call Caremark Customer Care at 1-888-790-4260 to f ind a participating retail pharmacy. If your doctor has authorized refills, contact your pharmacy when you’ve used about 70% of your supply (e.g., 21 days of a 30-day supply). For maintenance drugs (those you take on a long-term basis), you are required to use the Mail Order Program or a local CVS pharmacy. The first time you use mail order, register with Caremark by visiting www.caremark.com or by calling 1- 888-790-4260. Then complete and return your mail service order form along with your prescription (request a duplicate f rom your doctor) and payment. Refills are available when you’ve used about 60% of your supply and can be ordered online or by phone with a credit card once you’re registered and your prescription is on file. For even greater convenience, you may register for automatic refills with a credit card. Please allow 10-14 days for mail order prescriptions to arrive at your home. 5
Step Therapy Step therapy is a process targeted at providing the most cost-effective prescription drugs for your needs. The f irst step requires you to use a generic equivalent of a drug that is commonly prescribed for your condition, when a suitable generic is available. Generic drugs will cost the least. If a generic equivalent is not available or suitable (for example, if you’ve tried the generic medication without success or if your doctor has deemed it unsuitable for treating you because of allergic reaction or possible drug interaction), the next step uses a brand-name preferred drug. Your doctor may need pre-authorization to use a brand-name drug (call 1-877- 203-0003 f or more information). Brand-name drugs will cost you more. If no suitable generic or brand-name preferred drugs can be found under the first two steps, the last step is a brand-name non-preferred drug. Brand-name non-preferred drugs will cost you the most. For certain exceptions to the Step Therapy program, your physician may request prior authorization for the use of a brand-name drug by calling 1-877-203-0003. AccordantCare AccordantCare is a one-on-one nurse care management program that supports individuals with certain rare and complex health conditions, such as Crohn’s disease, Epilepsy, Parkinson’s disease and more. The AccordantCare team provides a dedicated, specially trained nurse and care team available by phone and online 24/7. They can help you: • Understand your treatment plan • Manage medication and side effects • Provide tips for healthy nutrition and mental health • Find local resources, medical equipment and more • Sort out insurance and file claims This is an outreach program so if you are eligible, AccordantCare will contact you by mail if you are eligible. If you would like to learn more about this program, please call 1-800-375-2596. PrudentRx (Only for those enrolled in the HDP or PPO Medical Plans) PrudentRx allows you to get specialty medications on the prescription drug list at a $0 out-of-pocket cost when filled by CVS Specialty. This program is designed to lower your out-of-pocket costs by assisting you with enrollment in drug manuf acturers’ discount copay cards/assistance programs. If you enroll in the HDHP, PPO or Out-of-Area Plan, and you or one of your covered dependents are prescribed specialty drugs in 2022, you’ll be eligible to participate in PrudentRx at no extra cost to you. To enroll, call PrudentRx at 1-800-578-4403. If I’m: I pay: Enrolled in PrudentRx and taking a drug on the specialty $0 copay drug listing NOT enrolled in PrudentRx and taking a drug on the 30% coinsurance with no min or max specialty drug listing Retail Pharmacy - 50% ($100 min, $150 max) for up to a 30 day supply Taking a specialty drug NOT on the specialty drug listing Mail Order - 50% ($200 min, $300 max) for up to 90 day supply 6
Employee Assistance Program (EAP) PFG’s EAP can help you navigate life’s ups and downs more effectively. Conf idential assistance is available 24/7 by calling United Behavioral Health at 1-866-248-4094, or you can access a variety of online and interactive resources by logging on to www.liveandworkwell.com (Access Codes PFG). The program is designed to help you and your eligible dependents cope with a variety of issues. Whether you need support through a personal or family crisis, financial or legal advice, stress management tips, or help finding resources to deal with substance abuse and recovery, the EAP is a good place to start. When needed, the EAP will connect you with licensed professionals who provide short-term counseling services and referrals. You and your eligible dependents may each receive up to five face-to-face counseling sessions with an Optum provider or via Talkspace, described below). Call Optum 24/7 at 1 866 248 4094 or visit www.liveandworkwell.com to access a variety of resources. Additional confidential support resources include: • Talkspace is an effective alternative to in-person therapy using in-app chat, voice and video messaging. Choose f rom among thousands of licensed, master-level or higher behavioral health clinicians. Register at talkspace.com/connect, select EAP and enter your authorization code (available at www.liveandworkwell.com using access code PFG). Or call UnitedHealthcare at 1-877-769-7001. • Sanvello is the #1 app for stress, anxiety and depression with millions of users. Download Sanvello from the App Store or Google Play. For free premium access, choose upgrade through insurance when you create your account. (Have your medical plan ID card on hand.) Af ter your five free EAP visits, you can continue your online Talkspace visits (subject to any coinsurance or deductible under your plan) by selecting Use my Insurance Benefit. One week of unlimited messaging is equivalent to one in-person behavioral health visit. Your personal records are never shared with PFG, or anyone else, without your permission. EAP services are easy to use and are completely confidential! 7
Medical Plan Highlights UHC HDHP UHC CDHP Features In-Network Out-of-Network In-Network Out-of-Network Annual Deductible • Individual $ 5,000 $ 10,000 $1,500 $3,000 • Family (Associate + 1 or more) $10,000 $ 20,000 $3,000 $6,000 Annual Out-of-Pocket Maximum (includes deductible) • Individual $ 6,550 $13,100 $ 6,550 $13,100 $13,100 $26,200 $13,100 $26,200 • Family (Associate + 1 or more) Coinsurance (percentage you pay) 30% 50% 20% 50% PCP Office Visit (no charge for routine physicals, $25 copay 50% after deductible 20% after deductible 50% after deductible immunizations) Specialist Office Visit 30% after deductible 50% after deductible 20% after deductible 50% after deductible Virtual Visit (Telemedicine) $25 copay 50% after deductible 20% after deductible, up to $49 50% after deductible Hospital Services • Inpatient 30% after deductible 50% after deductible 20% after deductible 50% after deductible • Outpatient 30% after deductible 50% after deductible 20% after deductible 50% after deductible Emergency Services • Hospital ER 30% after deductible 50% after deductible (if not 20% after deductible 50% after deductible (if not emergency) emergency) 30% after deductible 30% after deductible 20% after deductible 20% after deductible • Ambulance Urgent Care Facility (freestanding) 30% after deductible 50% after deductible 20% after deductible 50% after deductible Non-Routine Lab/X-rays (no charge for 30% after deductible 50% after deductible 20% after deductible 50% after deductible preventive/routine lab/X-rays) Mental Health & Substance Abuse • Inpatient 30% after deductible 50% after deductible 20% after deductible 50% after deductible • Outpatient $25 copay 50% after deductible 20% after deductible 50% after deductible Durable Medical Equipment 30% after deductible 50% after deductible 20% after deductible 50% after deductible Rx Retail* (30 day supply) After Deductible† Generic $25 max 20% ($25 max) Brand-name, preferred 30% ($50 min; $100 max) Not Covered 30% ($50 min; $100 max) Not Covered Brand-name non-preferred 50% ($75 min; $150 max) 50% ($75 min; $150 max) Specialty See PrudentRx on Page 6 50% ($100 min; $150 max) Rx by Mail* (90 day supply or CVS Pharmacy)* After Deductible† $50 max Generic 20% ($50 max) 30% ($100 min; $200 max) Not Covered Brand-name, preferred 30% ($100 min; $200 max) 50% ($150 min; $300 max) Not Covered Brand-name non-preferred 50% ($150 min; $300 max) See PrudentRx on Page 6 Specialty 50% ($200 min; $300 max) *Not covered if you use a non-participating pharmacy. 8
Medical Plan Highlights UHC PPO Plan UHC Out-of-Area PPO Plan Features In-Network Out-of-Network In-Network Annual Deductible • Individual $1,250 $2,500 $1,250 $2,250 $4,500 $2,250 • Family (Associate + 1 or more) Annual Out-of-Pocket Maximum (includes deductible) • Individual $ 6,000 $12,000 $ 6,000 • Family (Associate + 1 or more) $12,000 $24,000 $12,000 Coinsurance (percentage you pay) 20% 50% 20% PCP Office Visit (no charge for routine physicals, $25 copay 50% after deductible $25 copay immunizations) Specialist Office Visit $40 copay 50% after deductible $40 copay Virtual Visit (Telemedicine) $25 copay 50% after deductible $25 copay Hospital Services • Inpatient $150 copay per day (5 day max), 50% after deductible $150 copay per day (5 day max), 20% after deductible 20% after deductible 50% after deductible • Outpatient 20% after deductible 20% after deductible Emergency Services • Hospital ER $250 copay (waived if admitted), 50% after deductible if not emergency $250 copay (waived if admitted), 20% after deductible 20% after deductible 50% (no deductible) • Ambulance 20% (no deductible) 20% (no deductible) Urgent Care Facility (freestanding) $40 copay 50% after deductible $40 copay Non-Routine Lab/X-rays (no charge for 20% after deductible 20% after deductible 50% after deductible preventive/routine lab/X-rays) $100 copay for MRI, MRA, CT & PET Scan $100 copay for MRI, MRA, CT & PET Scan Mental Health & Substance Abuse • Inpatient $150 copay per day (5 day max), 50% after deductible $150 copay per day (5 day max), 20% after deductible 20% after deductible 50% after deductible • Outpatient $25 copay $25 copay Durable Medical Equipment 20% after deductible 50% after deductible 20% after deductible Rx Retail* (30 day supply) Generic $25 max $25 max Brand-name, preferred 30% ($50 min; $100 max) Not Covered 30% ($50 min; $100 max) Brand-name non-preferred 50% ($75 min; $150 max) 50% ($75 min; $150 max) Specialty See PrudentRx on Page 6 See PrudentRx on Page 6 Rx by Mail* (90 day supply or CVS Pharmacy)* $50 max $50 max Generic 30% ($100 min; $200 max) 30% ($100 min; $200 max) Brand-name, preferred 50% ($150 min; $300 max) Not Covered 50% ($150 min; $300 max) Brand-name non-preferred See PrudentRx on Page 6 See PrudentRx on Page 6 Specialty *Not covered if you use a non-participating pharmacy. 9
Dental Coverage PFG knows that good dental care contributes to your health and well-being. That’s why we offer dental coverage, administered through Delta Dental of Virginia. The chart below lists some highlights of the plan, assuming use of In-Network providers. If you choose an Out-of-Network provider, benefits may be limited and your out-of-pocket costs may be higher. To find an In-Network provider, log on to www.deltadentalva.com. Plan Highlights Benefit Deductible (basic & major services) $50 Individual $150 Family Maximums: $ 1,500 • Calendar Year Maximum Benefit $ 2,000 • Orthodontic Lifetime Maximum Benefit (eligible children only) • Temporomandibular Joint Disorder (TMJ) Lifetime Maximum $ 1,000 Preventive and Diagnostic Services No charge, no deductible (does not apply toward the annual maximum) Basic Services - fillings, extractions, etc. 80% after deductible Major Services - Crowns, dentures, bridges, implants, etc. 50% after deductible Temporomandibular Joint Disorder (TMJ) - Diagnosis, occlusal 50% after deductible adjustment, orthodontic appliance and orthognathic surgery Orthodontic Benefits (eligible children only) Complete orthodontic exam (including necessary x-rays), active orthodontic 50% treatment PPO and Premier Networks You may use providers in the Delta Dental PPO and Delta Dental Premier Networks. You’ll generally pay less out of pocket if you use the PPO Network, but using the Premier Network will still cost you less than going out of the network. Choosing a PPO or Premier dentist: Dental ID Cards When you see an In-Network provider, there are many advantages for you: You will not receive a new • Most importantly, yours and the company’s costs are lower. dental ID card from Delta • There are no claim forms to file. Dental unless you are newly • The provider will submit pre-approval for treatment upon your request. electing PFG coverage for • All you are responsible for is your deductible and coinsurance (if 2022. applicable)—PFG pays the rest, up to the annual plan maximum. If you choose an Out-of-Network dentist: Your benefits may be limited. You must pay the dentist in full when services are received. You may have to file your own claim with Delta Dental, by: • U.S. mail to Delta Dental of Virginia, 4818 Starkey Road, Roanoke, VA 24018, or • Fax to 1-540-725-3880. • Delta Dental will reimburse you for “allowable charges” only, based on Delta Dental’s criteria. If y our dentist charges more than Delta Dental’s allowable charges, you are responsible to pay the extra amount your dentist charges in addition to your coinsurance. • Delta Dental does not require pre-authorization for services; however, some Out-of-Network providers will submit predetermination forms on behalf of their patients. It is your responsibility to submit this if your provider does not. 10
Vision Coverage The vision plan, administered by VSP, helps you pay a portion of a wide range of vision expenses. Plus, you can take advantage of exclusive member extras for additional savings. The f ollowing chart highlights the vision plan features with in-network providers. To locate an in-network provider, visit http://pfgc.vspforme.com/. For out-of-network plan details, contact VSP at 1-800-877-7195. VISION PLAN FEATURES YOUR COSTS FOR IN-NETWORK SERVICES Eye Exam one every calendar year Covered 100% Prescription Glasses You may select either prescription glasses or contact lenses, but not both, during the same coverage period. Lenses one pair every calendar year Covered 100% Single vision, bifocal or trifocal Lens Enhancements on one pair every calendar year • Standard progressive lenses • Covered 100% • Premium progressive lenses • $95 – $105 copay • Custom progressive lenses • $150 – $175 copay Up to a $150 allowance for a wide selection of frames. If your Frames one pair every calendar year f rames exceed the allowance, you will receive a 20% discount on the dif ference. Contacts You may select either prescription glasses or contact lenses, but not both, during the same coverage period. • Contact Lens Fitting & Follow Up • Up to $55 copay • Contact Lenses once every calendar year • Up to $120 allowance ADDITIONAL SAVINGS FROM IN-NETWORK PROVIDERS Diabetic Eyecare Plus Program – Services related to diabetic eye disease, glaucoma and age-related macular degeneration (AMD) are covered 100%. Glasses and Sunglasses • Receive an extra $50 allowance for featured frame brands. • Receive 20% off additional glasses and sunglasses, including lens enhancements, from any VSP provider within 12 months of your last eye exam. Retinal Screening – An enhancement to your eye exam. • Up to $39 copay. Laser Vision Correction – From contracted facilities only. • Receive 15% off the regular price or 5% off the promotional price. 11
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