2021 Budget Presentation - Department of Business & Neighborhood Services Brian Madison, Director - AWS
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2021 Budget Presentation
Department of Business &
Neighborhood Services
Brian Madison, Director
Cherie Olson, Chief Financial Officer
Mission Statement
The mission of the Department of Business
& Neighborhood Services (BNS) is to
improve the quality of life and protect the
welfare of persons and animals in the City
of Indianapolis.
Department Overview
Administrative & Financial Operations
• Provides financial, administrative, and operational functions
throughout the department
• Supports the department by managing contracts, budgets,
personnel, technology, fleet, facilities, and document sharing
Construction & Business Services
• Licensing and Inspections of businesses, trades, activities and
events
• Permitting, Plan Review, and Inspections of sites, structures,
and infrastructure
Property and Land Use Services
• Inspection and Enforcement of zoning, land use, environment,
and blight
• Multi-agency coordination of neighborhood sweeps and legal
action
Animal Care Services
• Animal adoptions, fostering, and rescue operations
• Inspection and Enforcement of animal welfare laws, codes,
and ordinances
COVID-19 Update
Department-Wide Response:
• Acquisition of Personal Protective Equipment (PPE)
• Adjustments to our normal workspace and programs
• Focused on remote work and field-only activity where possible
Construction is/was an “Essential Service”
• BNS Lobby Closed – Allowing Drop-Off and Online
Applications
• Building Inspections continued throughout the pandemic
Dine Out Indy Initiative
• 115 businesses issued temporary permits to add or expand
outdoor seating, allowing them to meet social distancing
requirements
Animal Care Services: Business as Usual
• Care & Treatment of animals is an “Essential Service”
• Temporarily moved to two shifts (Red Team/Blue Team) Photo by: Cameron Ridle, RTV6
• Implemented Online Adoption Application and Adoptions by
Appointment, as well as Animal Intake by Appointment
Animal Care Services
• Online/Appointment-Based Adoptions
• Live-Release Rate
• Decreased Average Length of Stay
• Chosen as HASS Pilot Shelter
Construction & Business Services
• Increase in Number of Permits
Submitted Online
• New Residential Building Code
Implemented
Property & Land Use Services
• Virtual Administrative Hearings
• Digital Legal Files
Budget Breakdown - Total
Budget Breakdown – Character 1
• The total 2021 Character 1 budget for Personal Services
requested has not change vs. the 2020 appropriation.
Budget Breakdown – Character 2
• The total 2021 Character 2 budget for Materials & Services
requested has increased by $42.7k or 7.89% vs. 2020
appropriation.
Budget Breakdown – Character 3
• The total 2021 Character 3 budget for Other Services &
Charges requested has decreased by ($5.3k) or (0.26%) vs.
2020 appropriation.
Budget Breakdown – Character 4
• The total 2021 Character 4 budget for Property & Equipment
requested has not changed vs. the 2020 appropriation.Budget Breakdown – Character 5
• The total 2021 Character 5 budget for Internal Charges
requested has decreased by ($111.8k) or (5.49%) vs. the 2020
appropriation.Strategic Planning
Late July 2020: Initial Planning
3-Year Strategic Plan Goals Meeting between OAP, BNS
Executive Leadership
• Plan for the Future
• Opportunity to Address
Racial Equity Mid-Late August 2020: Surveys
to be sent to BNS Stakeholders
• Chance for Input from ALL
Stakeholders (Staff,
August – October 2020:
Community Partners, and Develop objectives, goals, and
Members of the Public) action plan based on survey
analysis.Budgeting for Equity
In what ways does your proposed 2021 budget advance racial equity, both in
the community and within your own department?
In the Community:
• Data Driven
• Focus on identifying the needs of disenfranchised communities
• Investing in neighborhoods by supporting programs that
improve the quality of life
• Repair Indy, Trash and Illegal Dumping, Indy C.A.R.E.S.
Within the Department:
• Focusing on Our People
• Talent Attraction/Hiring and Retention
• Training/Professional Development
• Participation in implicit bias training for all current
and incoming BNS staffBudgeting for Equity
In the context of BNS, how would you define “success” in advancing racial
equity?
• Our People: Board members, Leadership,
and Staff should be as diverse as the
community we serve.
• Establishing Clear Metrics: Working with
HR to follow best practices and regularly
utilize data to evaluate progress.
• Service Delivery: The communities we
serve should be surveyed about
services/programs needed in those areas.Budgeting for Equity
What are the areas/programs where BNS has had some success or has
significant potential to succeed in building racial equity?
High Weeds & Grass
Trash/Illegal Dumping
Quality of Life Programs:
Unsafe Building
Enforcement, Outreach, and
Education through a variety of Zoning
programs that have a positive
impact on residents and Indy C.A.R.E.S.
neighborhoods
Door-to-Door Outreach (FIDO partnership)
Free Vaccine Clinics (FIDO, FACE, IndyHumane partnerships)Budgeting for Equity
What are the areas/programs that present a challenge in terms of equity?
Tying Enforcement
Litter Enforcement Activity to (outside)
Investment
Reactive vs.
Proactive
Enforcement
ActivitiesBudgeting for Equity – Using Data
In the coming year, what disaggregated demographic data will BNS collect,
track, and evaluate to assess equity impacts and inform your future budget
decisions?
• Demographic data is currently not collected
for permit & license applications
• The issuance of a permit, license, or
otherwise would not be based on this
information
• Objective would be to establish
programs to recruit and promote
disadvantaged groupsBudgeting for Equity – Staffing
Budgeting for Equity – Staffing
Budgeting for Equity – Staffing
Budgeting for Equity – Staffing
Budgeting for Equity – Staffing
What is your plan to recruit diverse candidates for future vacancies? If
applicable, how will these efforts differ from years past?
Engage HR
Create talent
Audit Current
pipeline with
Job
diverse
Descriptions
candidates
Identify and
Encourage Recruit from
staff to refer sources
diverse known for
applicants diverse
candidatesBudgeting for Equity – Spending How does your current spending reflect efforts to address equity (procurement/contracting/etc.)?
Budgeting for Equity – Spending
Have you engaged the Office of Minority & Women’s Business Development
to establish and meet contracting goals?
• April 2020: BNS Director, CFO, Contractors Compliance Analyst and OMWBD Director met to review
City’s Disparity Study as well as BNS programs to see where improvements could be made
• XBE Directory: BNS reviews monthly before making purchases
• BNS works with OFM to make sure we are looking at all contracted options (City-wide contracts,
State QPA’s, Cooperatives, etc.)
• Bid Specifications: BNS sends to OMWBD to distribute to XBE contacts to make them aware of
upcoming BNS projects
• Understanding XBE goals: BNS has requested that OMWBD work with our vendors to assist them
with the process of becoming XBE qualified
• BNS continues to look for new avenues to advertise upcoming contracting opportunities (recently
advertised with the Indianapolis Recorder)
• Pre-bid conferences: BNS invites OMWBD to all pre-bid conferences so potential vendors have the
opportunity to ask about the qualification processBudgeting for Equity – Spending
If applicable, what steps will you take to build capacity of minority-owned
firms to participate in procurement or contracting with BNS?
Offer Partner in Regularly Meet
Opportunities to Workshops put with OMWBD to
Multiple Vendors on by OMWBD review progressBudgeting for Equity – Engagement
Describe how community members, including communities of color and
low-income communities, will be engaged/consulted to identify
programming and/or service needs for BNS.
Strategic Planning Process Direct Communication
• Surveys • Marketing/Education
• Community EventsQuestions?
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