2020 CROWDSTRIKE GLOBAL SECURITY ATTITUDE SURVEY - CROWDSTRIKE VANSON BOURNE RESEARCH RESULTS - NOVEMBER 2020
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2020 CrowdStrike Global Security Attitude Survey Insights into security transformation and prevalent attack vectors in a work from anywhere world CrowdStrike Vanson Bourne Research Results – November 2020
Headline to go here over a few 2,200 senior ITDMs and IT security professionals lines. were interviewed August and September 2020, split in the following ways… in …by country …by sector …by respondent type Fina ncia l service s a nd in suran ce 306 US 400 Man ufacturin g and p rodu cti on 282 UK 200 Aero space , au to motive an d en gin eeri ng 273 France 200 IT servi ces and tech nol ogy 177 Germany 200 He althca re 153 Spain 100 Ene rgy, u ti litie s, oi l and g as 152 Italy 100 1100 1100 Bio te chno log y a nd ph armace utical s 147 Netherlands 100 Re ta il 137 Middle East 100 Pub lic sector 130 India 300 Ho spital ity, en te rta inme nt, food , be verag es and med ia 126 Japan 200 Transp ort 122 Singapore 100 Tele coms 109 Australia 200 Busi ness an d professi ona l service s 86 Senior IT decision makers IT security professionals Showing respondent country [2,200] Within which sector is your organization? [2,200] Showing respondent type [2,200] 02 2 [Country, D2, D4]
Headline to go here over While ransomware and nation-state attacks a are few lines. looming over organizations, their security posture over the coming months and years could have taken a positive turn as a result of the COVID-19 pandemic 56% $1.1 58% 79% 73% The percentage of The average The percentage of The percentage of The percentage of respondents’ amount, in millions respondents who are respondents who respondents who organizations that of USD, that more concerned believe that their agree that COVID-19 have suffered a organizations have about China than organization’s has proven to be a ransomware attack had to pay when they are about outlook, over the next catalyst for long- in last 12 months paying the ransom Russia delivering a 12 months, on its awaited approvals on demands of their devastating nation- overarching security upgrades attackers state attack on their security strategy organization and architecture, is more positive now as a result of the COVID-19 pandemic 03 3 [Q2, Q3a, Q9, Q16, Q22_6]
Headline to go here Four areas of interest: over a few lines. 1. The Proliferation of Ransomware 2. Nation-States Present a Huge Threat Regionally 3. The Need for both Digital Transformation and Security Transformation 4. The Changing Cybersecurity Landscape. Have Organizations Gotten Better at Response? 04 4
Headline to go here over a few lines. 1. The Proliferation of Ransomware 5
Headline to go here Concern levels around ransomware over a have seen few the lines. largest proportional increase of any cyberattack since 2019 57% 54% 53% 53% 52% 49% 50% 46% 47% 42% 43% 42% 42% 37% 37% 35% 35% 34% 32% 33% 32% 33% 29% 29% 28% 29% 30% 30% 27% 24% 0% 0% 0% Ransomware General Phishing/spear Password Advanced IOT attacks Mobile attacks ICS/SCADA Supply chain Denial of Fileless attacks malware phishing attacks targeted attacks attacks service on endpoints attacks 2020 total [2,200] 2019 total [1,900] 2018 total [1,300] Thinking about your organization’s IT security over the next 12 months, which of the following types of cyberattack are causing concern in your organization? [Base in chart] omitting some answers, split by historical data 06 6 [Q1]
Headline to go here over The pandemic has had an obvious impact ransomware attacks ona few lines. respondents’ fears around Total 71% 23% 5% India 83% 12% 5% Australia 79% 17% 4% US 78% 19% 4% Spain 72% 24% 4% Middle East 70% 21% 8% France 70% 26% 5% Singapore 69% 23% 8% Japan 68% 23% 9% Germany 66% 27% 7% UK 62% 36% 2% Netherlands 59% 34% 5% Italy 50% 45% 3% I am more worried about ransomware attacks now My view has not changed as a result of COVID-19 I am less worried about ransomware attacks now How has COVID-19 influenced your view as a cybersecurity expert toward ransomware attacks? [2,200] omitting “Don’t know” answers (
Headline to go here over Approaching six in ten (56%) respondents a work few lines. for an organization suffered a ransomware attack during the last 12 months that has Total 24% 33% 28% 15% India 36% 38% 13% 12% France 28% 32% 28% 13% Japan 28% 24% 30% 19% Italy 27% 29% 27% 16% Australia 24% 43% 23% 11% Singapore 23% 23% 32% 21% US 22% 36% 29% 13% Germany 21% 38% 28% 12% Netherlands 21% 23% 38% 17% Spain 17% 23% 45% 14% Middle East 14% 37% 34% 15% UK 12% 27% 38% 24% Yes – more than once Yes – but only once No – but we expect we will No – and we do not expect to Has your organization suffered from a ransomware attack in the past 12 months (whether you actually paid the ransom or not)? [2,200] omitting “Don’t know” answers (1%), split by country 08 8 [Q2]
Headline to go here over While only 27% of respondents’ organizationsa few paid the lines. ransom when they suffered a ransomware attack, it cost them an average of $1.1 million (USD) Upgraded our security software/infrastructure to reduce risk Total $1.10 76% of future attacks Upgraded our security staff to reduce $1.18 65% APAC risk of future attacks Attempted to negotiate with the $1.06 32% EMEA attackers Paid the ransom US $0.99 27% Which of the following actions did your organization take as a result of the Showing the average amount, in millions of USD, that ransomware attack(s)? [1,241] respondents from organizations that have organizations had to pay as a result of the ransomware attack suffered a ransomware attack in the last 12 months, omitting some answers that they suffered in the last 12 months [331] respondents from organizations that paid the ransom to their ransomware attackers, split by region 09 9 [Q3, Q3a]
Headline to go here over a few lines. 2. Nation-States Present a Huge Threat Regionally 10
Headline to go here over a While it is generally believed that nation-state few attacks lines. go under the radar, there is a high level of concern on display among respondents about this attack type 87% Agree that nation-state 73% Believe that nation-state sponsored sponsored cyberattacks cyberattacks will pose the single are far more common than biggest threat to organizations like most people think – this theirs in 2021 – respondents from opinion is most common India are most likely (90%) to display (94%) among respondents this attitude, while those from the from Japan biotechnology and pharmaceuticals sector are the most likely (82%) of any industry to report this belief Showing the proportion of respondents who agree with the following statements: “Nation-state sponsored cyberattacks are far more common than most people think” and “Nation-state sponsored cyberattacks will pose the single biggest threat to organizations like mine in 2021” [2,200] 011 11 [Q11_1, Q11_3]
Headline to go here over a few lines. 88% 88% 89% 79% 74% 73% 74% 74% 70% 63% 59% Concern around nation-state 54% attacks has risen steadily since 2018, likely resulting from high profile attacks that have targeted government elections in recent years Cyber criminals Hacktivists Insider threats Nation-states and eCrime groups (financially motivated) 2020 total [2,200] 2019 total [1,900] 2018 total [1,300] Thinking of all of the different types of cyberattackers who may target your organization, which concerns your organization the most? Combination of responses ranked first, second and third [Base in chart] omitting some answers, split by historical data 012 12 [Q5combi]
Headline to go here China are more likely to be a concernover a few than Russia whenlines. it comes to delivering a devastating nation-state attack, but the concern is much more balanced in the EMEA region Total 58% 37% 5% APAC 71% 25% 5% US 55% 42% 3% EMEA 49% 45% 7% India 79% 19% 2% Japan 69% 23% 9% Australia 65% 31% 5% Italy 61% 30% 9% Singapore 59% 34% 7% France 53% 39% 9% Middle East 51% 39% 10% Spain 47% 45% 8% UK 46% 51% 4% Netherlands 45% 50% 5% Germany 44% 53% 4% China Russia Don't know Hypothetically, which of the following countries are you more concerned about delivering a devastating nation-state attack on your organization? [2,200], split by region and country 013 13 [Q9]
Headline to go here Growing international tensions (e.g. US-China over a few lines. My organization cannot rule out being the trade war) are likely to result in a considerable Nation-states are now more motivated than ever to pursue attacks against organizations target of a nation-state sponsored cyberattack increase in cyber threats for organizations by any government, including our own Total 89% Total 83% Total 81% India 95% India 89% Singapore 92% UK 92% US 88% Australia 84% Middle East 91% Singapore 86% India 83% Singapore 91% Middle East 84% US 83% US 91% Australia 84% UK 82% Australia 88% UK 84% France 82% Japan 87% Italy 83% Japan 82% France 86% Germany 82% Germany 78% Spain 85% Japan 81% Netherlands 76% Germany 85% France 76% Spain 75% Italy 79% Netherlands 74% Italy 75% Netherlands 79% Spain 71% Middle East 74% Showing the proportion of respondents who agree with the above statements [2,200] split by country 014 14 [Q11_6, Q11_7, Q11_5]
Headline to go here On average, respondents reported fourover a separatefew lines. reasons as to why an organization like theirs might be targeted by a nation-state sponsored cyberattack 51% 50% 47% 44% 39% 37% 31% 27% 25% Access to valuable Financial/intellectual To take advantage Intelligence (for Tarnish the To provoke instability For the attackers Political capital Revenge/retribution customer data property (IP) gain of vulnerabilities instance if an organization’s image within the own (perceived) caused by organization makes organization’s national security COVID-19 a product for a country government) What, do you feel, would motivate a nation-state to attempt a cyberattack against an organization like yours? [2,200] omitting some answers 015 15 [Q6]
Headline to go here over a few lines. 3. The Need for both Digital Transformation and Security Transformation 16
Headline to go here Total $4.86 over a few lines. Netherlands $6.84 Australia $5.99 61% of respondents’ organizations US $5.78 have spent at least $1 million UK $5.72 (USD) on digital transformation Singapore $5.15 over last three years, with the Germany $4.90 average spend approaching $5 Spain million (USD) $4.76 Italy $4.10 France $3.86 India $3.78 Japan $3.66 Middle East $2.85 Showing the average amount, in millions of USD, that organizations have spent on digital transformation over the past three years [2,200] split by country 017 17 [Q12]
Headline to go here over a The vast majority of respondents’ organizations few lines. have accelerated digital transformation plans as a direct result of COVID-19 their Total 84% 11% 3% Middle East 95% 1% 3% Australia 92% 7% 2% Singapore 90% 6% 3% US 90% 7% 3% India 89% 6% 5% Germany 85% 12% 3% Spain 84% 15% 1% France 80% 15% 4% Japan 77% 12% 6% Italy 74% 20% 5% Netherlands 74% 24% 1% UK 74% 20% 5% We have accelerated our digital transformation as a result of COVID-19 Our digital transformation speed has remained roughly the same We have slowed down digital transformation as a result of COVID-19 To what extent has COVID-19 influenced the speed of your organization’s digital transformation? [2,200] omitting “Don’t know” answers (1%), split by country 018 18 [Q14]
Headline to go here over Modernizing security tools and increasing a few cloud organizations in their response to the pandemic rolloutlines. have been crucial to 45% 44% 35% 34% 33% 28% 27% 27% 24% 23% 5% Modernizing our Increased rollout of Hiring and A temporary shift to We’ve had to A full-time shift to Deployment of new We’ve had to We’ve had to Departments We haven’t made security tools cloud technology as recruitment has remote working but change and remote working technology has change and evolve lay-off/make having to ask for any changes to more employees been frozen a return to the evolve our security slowed down or our products/ redundant some increased budgets meet the challenge work remotely office in the toolkit paused entirely services staff of COVID-19 next 3-6 months What changes has your organization undergone in order to meet the challenge of the COVID-19 pandemic? [2,200] omitting some answers 019 19 [Q18]
Headline to go here IT Operations tools 38% over a few lines. Networking 32% Legacy security tools (e.g. 32% Almost 80% of respondents’ firewall, antivirus) organizations were let down in Data storage 31% some way by technology when adapting to the COVID-19 Modern/advanced security tools 27% pandemic AI 27% User identification/authentication 24% Analytics 22% There were no areas where our technology let us down 21% Were there any areas where your organization’s technology let it down when adapting to the COVID-19 pandemic? [2,200] omitting some answers 020 20 [Q21]
Headline to go here over It appears that the pandemic has kick-starteda few lines. organizations when it comes to spending in critical technology areas into action 86% 80% 80% 79% 79% 77% 78% 78% 76% 75% 75% 73% 75% 73% 72% 73% 70% 71% 71% 68% 68% 65% 67% 66% 67% 63% Total India US Australia Spain Middle East France Japan Singapore UK Italy Germany Netherlands Security tools spending acceleration Cloud technology spending acceleration Showing the percentage of respondents who report that their organization’s spending on security tools and cloud technology has accelerated as a result of the COVID-19 pandemic [2,200] split by country 021 21 [Q20]
Headline to go here over a few lines. Total $1.05 US $1.47 Netherlands $1.30 90% of surveyed organizations Singapore $1.07 have spent an additional $100,000 Germany (USD) or more in order to adapt to $1.05 the challenges posed by COVID-19, Australia $1.01 with the average spend being over India $1.01 $1 million (USD) UK $0.99 Japan $0.87 France $0.77 Middle East $0.76 Italy $0.74 Spain $0.73 Showing the average amount of additional spending, in millions of USD, that organizations have had to do in order to adapt to the challenges posed by the COVID-19 pandemic [2,200] split by country 022 22 [Q19]
Headline to go here over An economic recession will clearly be a bad news few lines. for organizations, particularly given that the majority of respondents believe that it is now harder for their organization to prevent an intruder reaching their objective 74% Total 60% 27% 14% India 67% 14% 19% Australia 63% 23% 14% Spain 63% 26% 11% US 63% 22% 16% Japan 62% 27% 11% Believe that economic France 61% 30% 9% recession leads to increased cybercriminal Singapore 57% 30% 13% activity leveraged against Germany 56% 32% 13% their organization – this Middle East 54% 25% 21% belief is most common UK 53% 41% 7% (82%) among respondents Italy 51% 36% 13% from US organizations Netherlands 51% 36% 13% It has become harder There has been no change It has become easier Showing the percentage of respondents who agree with the Has the COVID-19 pandemic and its subsequent impacts (lockdowns and remote working) following statement: “Economic recession leads to increased had an effect on your organization’s abilities to prevent a cyberattacker/intruder from cybercriminal activity leveraged against my organization” [2,200] reaching their objective? [2,200] split by country 023 23 [Q22_1, Q28]
Headline to go here over a few lines. Total 79% India 89% Spain 84% Despite the raft of challenges that Netherlands 83% the pandemic has created, the US 81% majority of respondents believe France 78% that it will ultimately have a Germany 78% positive impact on their Middle East 78% organization’s security strategy Australia 78% and architecture Singapore 76% UK 75% Japan 73% Italy 58% Senior ITDMs 84% IT security employees 73% Showing the percentage of respondents who believe that the COVID-19 pandemic has had a positive impact on their organization’s overarching security strategy and architecture for the next 12 months [2,200] split by country and respondent type 024 24 [Q16]
Headline to go here over a few lines. 4. The Changing Cybersecurity Landscape. Have Organizations Gotten Better at Response? 25
Headline to go here over There has been very little improvement in theaaverage few lines. detection time of a cyber security incident in respondents’ organizations over the past year 90% The percentage of 117 The average number of respondents who report that hours respondents estimate it would take their that it would take their organization more than one organization to detect a minute to detect a cyber cyber security security incursion/incident incursion/incident – this average is approximately the same as the 2019 data, when the average was 120 hours How long do you estimate that it would take your organization to detect a cyber security incursion/incident? [2,200] 026 26 [Q23]
Headline to go here More than half of respondents reportover COVID-19a few lines. has slowed down detection time of a cyber security incident in their organization Total 8% 19% 25% 27% 16% 5% US 9% 16% 28% 26% 18% 3% UK 3% 14% 23% 35% 15% 9% France 10% 22% 20% 34% 8% 7% Germany 10% 30% 22% 25% 8% 5% Spain 7% 10% 32% 29% 18% 4% Italy 2% 10% 21% 44% 14% 9% Netherlands 1% 18% 33% 26% 13% 8% Middle East 9% 21% 23% 19% 25% 1% India 12% 21% 24% 13% 25% 4% Japan 12% 12% 27% 36% 8% 3% Singapore 6% 28% 18% 27% 16% 5% Australia 11% 23% 25% 23% 17% 3% Detection time is a week or more slower Detection time is days slower Detection time is hours slower Detection time has not changed Detection time is faster It’s too soon to say What impact, if any, would you estimate that COVID-19 has had on the average time that it takes for your organization to detect cybersecurity incursions/incidents? [2,200] omitting “Don’t know” answers (1%), split by country 027 27 [Q25]
Headline to go here over Organizations appear to be up against cybersecurity incidents a it when itfew comeslines. to faster detection of 37% 32% 30% 29% 28% 27% 25% 22% 22% 22% 18% Focus is more on Cyberattackers are We have legacy Lack of resources We are having Shadow IT Our network is too Our cyber security Too many We have too many We don't know prevention and alw ays one step infrastructure that is in the cyber trouble hiring prevents easy fragmented with a solution is not incidents to keep vendors/solutions in enough about perimeter security ahead of us a challenge to security professionals with detection lack of visibility good enough at on top of use cyberattackers than detection upgrade/secure department the right set of skills detecting threats (who, where, why?) What is preventing your organization from detecting cyber security incursions/incidents faster? [2,200] omitting “Other” answers (1%) 028 28 [Q24]
Headline to go here over More than half of those surveyed expect cybersecurity risk for their organization a few COVID-19 lines. to increase Total 55% 24% 20% US 66% 18% 16% UK 63% 30% 8% India 61% 13% 25% Australia 59% 18% 24% Singapore 58% 22% 19% Japan 54% 28% 18% Spain 53% 30% 17% Italy 52% 36% 9% France 51% 26% 24% Middle East 42% 24% 34% Germany 40% 32% 28% Netherlands 32% 46% 22% Higher risk No change in risk Lower risk What impact do you expect COVID-19 to have on cybersecurity risk for your organization from cyberattacks? [2,200] omitting “Don’t know” answers (1%), split by country 029 29 [Q17]
Headline to go here over a few lines. Total 73% US 79% India 79% Italy 77% The glimmer of hope for Spain 74% organizations is that the pandemic Singapore 73% has lit a fire under them, and this Australia 73% will likely result in upgrades to their security infrastructure Middle East 72% UK 71% Netherlands 68% France 67% Japan 66% Germany 64% Showing the percentage of respondents who agree with the following statement: “COVID-19 has proven to be a catalyst for long-awaited approvals on security upgrades” [2,200] split by country 030 30 [Q22_6]
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