Talent and Leadership Development Program Guide 2019
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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE 2019 Talent and Leadership Development Program Guide 1
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE INTRODUCTION VICE-CHANCELLOR’S MESSAGE Dear colleagues, Western Sydney University is committed to fostering a dynamic and innovative culture. At the heart of our culture is our people. We believe strongly in supporting our staff to develop their skills, knowledge and careers for their personal growth and for the advancement of the University and Western Sydney region. I am pleased to introduce the 2019 Talent and Leadership Development Guide which provides a range of activities for organisational and career development. I strongly encourage you to challenge yourself and your colleagues to engage with our development and training programs and consider how your career may thrive in 2019. Professor Barney Glover AO Vice-Chancellor and President Western Sydney University 2
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE WELCOME to the 2019 Talent and Leadership Development Program Guide Western Sydney University is committed You will be familiar with some of our more In collaboration with the Research to providing a range of development successful programs including the Inspire Development and Learning Transformations opportunities to help staff secure success in Leadership Program to support professional portfolios there are now many opportunities their roles and careers by strengthening their and academic leaders to motivate and for academic staff to broaden and strengthen skills, knowledge, experience and capabilities. inspire others; Academic Mentoring enabling their careers including fellowships, awards early to mid-career academics to engage in and research grants as well as professional This year’s program offers a diverse suite mentoring conversations with members of networking and skills-based programs of job-relevant, practical and skills-based the professoriate; and Professional Mentoring including the Foundation of University workshops, online learning, discussion forums which focuses on career development Learning and Teaching and Early to Mid- and career development opportunities. Our conversations for professional staff at all Career Networks. core programs support capacity building in levels. leadership and management, organisational Talent and Leadership Development also knowledge, career development, diversity, Our programs are regularly reviewed and provides an internal consultancy service well-being, and University systems. In 2019, refreshed to better support and equip for team building, strategic and operational we will focus on building staff capability in supervisors and managers such as via the new planning, career planning and development, the following areas to support the University’s Critical Management Conversations program coaching and online learning for staff. Securing Success 2018-2020 Strategic Plan: which replaces the Foundational Leadership and Management Program. The Work Visit westernsydney.edu.au/tld for more Planning and Career Development process information on our services and programs. provides a range of mechanisms to ensure You can enrol in our programs through supervisors have the support and skills to have MyCareer Online (Staff Online). quality conversations about careers and work performance, and that staff have career and development plans in place. BUILDING SUPPORTING ENABLING A PROMOTING HIGH A QUALITY FOSTERING ACADEMIC DYNAMIC AND PERFORMANCE STUDENT- DIVERSITY AND CAREERS AND INNOVATIVE AND CAPABILITY CENTRED SERVICE INCLUSION DEVELOPMENT CULTURE DEVELOPMENT CULTURE PATHWAYS 3
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Contents This booklet provides you with information about Talent and Leadership Development (TLD) and the range of professional and organisational development programs and consultancy services available. Details on how to enrol, learning objectives, dates and locations are available in MyCareer Online, accessed via Staff Online. In this booklet: SECTION 1: ABOUT TALENT AND LEADERSHIP DEVELOPMENT (TLD) ‘CREATING A DYNAMIC AND INNOVATIVE CULTURE FOR ORGANISATIONAL AND PROFESSIONAL DEVELOPMENT’ 6 ≥≥Who We Are and What We Do 6 ≥≥Talent and Leadership Development Strategic Focus 2019 7 ≥≥MyVoice Staff Engagement Survey 8 ≥≥Learning and Development Opportunities and Pathways 9 ≥≥Leadership and Management Development Strategy 13 ≥≥Critical Management Conversation 14 ≥≥The Capability Framework 15 ≥≥The Inspire Leadership Program 15 ≥≥Online Learning for Staff at Western Sydney University 16 ≥≥Work Planning and Career Development Conversations 16 ≥≥Information for New Staff 17 ≥≥Information for New Academic Staff 17 ≥≥Career Development Opportunities: Recognising and Rewarding Excellence 18 SECTION 2: LEARNING AND DEVELOPMENT PROGRAMS 20 ≥≥Leadership and Management Development 20 ≥≥Career Development 23 ≥≥Organisational Knowledge and Policies 26 ≥≥Diversity and Wellbeing 28 ≥≥University Systems 29 ≥≥Networks and Forums 31 SECTION 3: ACCESS AND INFORMATION 32 ≥≥How to Register and Venue Directions 32 ≥≥Cancellation Policy 32 ≥≥The Venue 32 ≥≥Travelling By Car 32 ≥≥Penrith Shuttle Bus 32 ≥≥Program Index 34 Western Sydney University Locked Bag 1797 Penrith NSW 2751 Australia Talent & Leadership Development Building AA Frogmore House Werrington North 02 9678 7493 westernsydney.edu.au/tld January 2019 © Western Sydney University 2019 ABN 53 014 069 881 CRICOS Provider No: 00917K 4
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE TALENT & LEADERSHIP DEVELOPMENT TEAM Kathy Adam-Cross Leone Cripps Renae Dean Veronica De Paoli Program Senior Consultant Project Officer, Manager, Major Coordinator Major Projects Projects Marina Girgis Kay Hempsall Phillip Marler Ted Webber Project Officer Associate Director Consultant Consultant Blended Learning 5
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE SECTION 1: About Talent & Leadership Development (TLD) ‘Fostering a dynamic and innovative culture at Western’ WHO ARE WE AND WHAT DO WE DO TALENT & LEADERSHIP DEVELOPMENT Talent and Leadership Development (TLD) January – June 2019 provides a range of professional and Frogmore House, Building AA, organisational development programs and Penrith Campus (Werrington North) services. Phone: 9678 7493 Western’s new people strategy – Our People Securing Success – will inform the work Fax: 9678 7474 that TLD does from 2019 onwards. Our People Securing Success recognises the Email: tld@westernsydney.edu.au importance of building the capacity, skills and Web: westernsydney.edu.au/tld professionalism of our people to contribute to the achievement of the University’s strategic goals and priorities. Note: in June 2019 it is expected that the Office of Human Resources will be relocating TLD provides a suite of learning to the Hawkesbury Campus – contact details and development options that build will be updated mid-year organisational knowledge, management and leadership capabilities, professional capabilities and team development and performance. TLD also offers consultancy services for Schools and Divisional Units in planning, team development, coaching, implementing change processes and online learning for staff. TLD coordinates training by various units and provides advice and support in the development and implementation of organisational and staff development initiatives. For further information contact one of our Talent and Leadership Development Consultants. 6
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Talent & Leadership Development Strategic Focus 2019 Western’s new strategy, Our People Securing Success 2018 – 2021, identifies five strategic themes, which align to the University’s goal to Create a Dynamic and Innovative Culture to enhance organisational and individual development and performance. The performance, dedication, professionalism, innovation and capabilities of our people are all critical to our success as a University. Talent & Leadership Development will support the University to achieve its goals through the implementation of Our People Securing Success strategies: ≥≥ foster a culture that is both dynamic and innovative; ≥≥ cultivate empowering leaders at all levels; ≥≥ ensure access to the support and development we need to consistently do our best work; ≥≥ build improved mechanisms for recognition, reward and career development; and ≥≥ consolidate the reputation of the University as an employer of choice. OUR PEOPLE SECURING SUCCESS AIMS TO PROVIDE OUR ACADEMIC V AT I V E INNO AND PROFESSIONAL STAFF WITH OPPORTUNITIES TO DEVELOP I C CU LT AM U N I C AT I REWARDING CAREERS THAT FULFIL THEIR POTENTIAL AND CULTIVATE N MM O U AN INCLUSIVE, DIVERSE, DYNAMIC CO N DY RE AND INNOVATIVE CULTURE THAT SECURES SUCCESS FOR WESTERN 2. CULTIVATE 3. ATTRACT & CO EMPOWERING RETAIN PEOPLE LEADERSHIP WITH A SHARED L E B R AT I O N LLA PURPOSE SUPPORTED BY FIVE PILLARS ≥ Enhance Organisational Culture B O R AT I O 1. ENHANCE & Performance ORGANISATIONAL ≥ Cultivate Empowering Leadership CULTURE & PERFORMANCE ≥ Attract and Retain People with a Shared Purpose CE ≥ Develop Careers 5. RECOGNISE & 4. DEVELOP N ≥ Recognise and Reward Our People REWARD OUR CAREERS PEOPLE POTENTIAL DY E N CO U R AM O P E R AT I O N T IC UL UNLIMITED. INNO C V AT I V E westernsydney.edu.au 5 To download a copy of the strategy westernsydney.edu.au/peoplestrategy For more information please email: ourpeople@westernsydney.edu.au 7
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE MyVoice MyVoice Staff Engagement Survey MyVoice is an imperative measure of what’s important to the staff culture. Outcomes of our critical measures point to the development options for our programs and networks. Over the past three surveys (2012, 2015 and 2018) CROSS-UNIT COOPERATION the MyVoice results have highlighted common key ≥≥What strategies/actions can we put in place to improve/enhance communication and areas for improvement across the University. cooperation across units? These areas of concern were identified as the key focus areas for the Collaborative Discussion WELLNESS AND WORKLOAD ≥≥What actions can we take to better manage workloads? Sessions and questions were formulated to better understand why these areas have scored so low ≥≥What strategies/actions can we put in place to increase workplace wellness? over the past three surveys. CHANGE AND INNOVATION/ PROCESSES/ ENTREPRENEURSHIP The key areas for improvement identified in ≥≥What can/should we do to manage change more effectively? the survey, and addressed in the collaborative ≥≥What specific actions can we put in place to improve processes? discussion sessions are listed on the right. ≥≥What can we do to enhance ‘entrepreneurship’ at Western? Work groups have been established in all work areas and action plans created. Each group LEADERSHIP will report regularly on their progress towards ≥≥What actions can our executive leaders put in place to better engage with staff? their action plan and a combined report will ≥≥What is your preferred form/frequency of communication with senior leaders? be provided to the Executive each month. Organisational actions will intersect with the CAREER OPPORTUNITIES implementation of Our People Securing Success ≥≥What career development opportunities would you like to have access to that will 2018-2021. advance your career at Western? For more information please visit: westernsdyney. For more information please visit: westernsydney.edu.au/myvoice edu.au/myvoice 8
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE LEARNING AND DEVELOPMENT AT WESTERN SYDNEY – PATHWAYS At Western Sydney University we are committed to the professional and career development of our people. TLD learnign options are aligned to the University’s Strategy, Securing Success: 2018-2020, Capability Frameworks, the Professional Development Policy and other relevant policies. The 2019 Talent and Leadership Development Program is provided by the TLD team supported by internal and external partners. All programs align to Goal 6: A dynamic and innovative culture that secures success. To assist staff to plan and map their development, three Learning and Development Pathways that align with TLD programs are outlined on the following pages: ≥≥ Administrative Development Pathways ≥≥ Technical Officer Development Pathways ≥≥ Leadership and Management Development Pathways 9
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Administrative Development Pathways Engaging with people – Building trust – Strengthening relationships – Increasing self awareness NEW NEW EXPERIENCED SENIOR STARTERS ADMINISTRATORS ADMINISTRATORS ADMINISTRATORS FACE-TO-FACE FACE-TO-FACE FACE-TO-FACE FACE-TO-FACE SESSIONS: SESSIONS: SESSIONS: SESSIONS: ≥≥ Orientation for New ≥≥Meetings and Minutes ≥≥Writing with Clarity ≥≥Inspire Leadership Staff 1 ≥≥Complaints Handling ≥≥Presentation Skills Program ≥≥ Customer Service ≥≥Tools for Personal ≥≥Recruiting the Right ≥≥Writing to Persuade & Professional Productivity Person: Behavioural ≥≥The Psychology of Communication Interviewing4 Influence ≥≥Information Systems ONLINE CURRICULUM: [job specific] EG: ≥≥Working with Emotional ≥≥Recruiting the Right ≥≥Squiz Matrix Edit Plus Intelligence Person: Behavioural ≥≥ Orientation for New ≥≥Writing to Persuade Interviewing4 Employees ONLINE CURRICULUM: ≥≥Tools for Personal ≥≥ Privacy at WSU 2 ≥≥The Psychology of ≥≥Information Systems Influence Productivity ≥≥ WHS (allocated [job specific] EG: ≥≥eLAMP: emerging ≥≥Working with Emotional modules)2 ≥≥Oracle Financials (3 leaders & managers Intelligence ≥≥ EO Online2 modules) program ONLINE CURRICULUM: ≥≥ Getting Started with ≥≥iProcurement (3 ≥≥Tools for Personal MyCareer Online1 modules) ≥≥Inducting your Staff Productivity ≥≥ Introduction to Work ≥≥Leading Change ≥≥Managing Yourself Planning & Career ≥≥Recruitment Panel Chair Through Change Development1 Essentials ≥≥ TRIM Records ONLINE CURRICULUM: ≥≥Lynda.com – leadership Management1 ≥≥Leading Change and management ≥≥Inducting your Staff options ≥≥Lynda.com – leadership and management options ALL STAFF Mandatory online programs with a requirement for regular review (on commencement and then every 2–3 years): ≥≥Privacy at WSU2 ≥≥WHS (allocated modules)2 ≥≥Equal Opportunity2 1 Required program 2 R eview required every 2–3 EXTENSION PROGRAMS years ≥≥Certificate IV in Leadership and Management4 3 R equired training for ≥≥Undergraduate study (eg Bachelor of Business and recruitment panels Commerce) 4 P rogram offered through ≥≥Association for Tertiary Education Management (ATEM) The College. For more Programs information on Accredited ≥≥Australian Institute of Management (AIM) Programs Training please contact ≥≥LH Martin Institute Leadership Development Programs The College at rto@westernsydney.edu.au ≥≥Public Sector Management Program ≥≥GSM Executive Programs ≥≥AIM Executive Program 10
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Technical Development Pathways Engaging with people – Building trust – Strengthening relationships – Increasing self awareness NEW NEW EXPERIENCED SENIOR STARTERS TECHNICIANS TECHNICIANS TECHNICIANS FACE-TO-FACE FACE-TO-FACE FACE-TO-FACE FACE-TO-FACE SESSIONS: SESSIONS: SESSIONS: SESSIONS: ≥≥ Orientation for New ≥≥Complaints Handling ≥≥Writing with Clarity ≥≥Inspire Leadership Staff 1 ≥≥Tools for Personal ≥≥Critical Management Program ≥≥ Customer Service Productivity Conversations ≥≥Writing to Persuade & Professional ≥≥First Aid Training ≥≥Recruiting the Right ≥≥Meetings and Minutes Communication Person: Behavioural ≥≥The Psychology of ONLINE CURRICULUM: Interviewing3 ONLINE CURRICULUM: Influence ≥≥Career Development for ≥≥Presentation Skills ≥≥ Orientation for New ≥≥Tools for Personal Professional Staff Employees ≥≥Working with Emotional Productivity ≥≥Emergency Warden Intelligence ≥≥ Getting Started with ≥≥Working with Emotional Training at WSU MyCareer Online1 ≥≥Specialist training Intelligence to meet unit needs ≥≥Recruiting the Right ≥≥ Introduction to Work (eg PC2 Training, Person: Behavioural Planning & Career Radiation Safety Interviewing Development1 Training, Introduction to ≥≥ TRIM Records ≥≥Critical Management Research Ethics) Management1 Conversations1 ONLINE CURRICULUM: ONLINE CURRICULUM: ≥≥Handling Difficult ≥≥Inducting your Staff Conversations ≥≥Leading Change ≥≥Leading Change ALL STAFF Mandatory online programs with a requirement for regular review (on commencement and then every 2–3 years): ≥≥Privacy at WSU2 ≥≥WHS (allocated modules)2 ≥≥Equal Opportunity2 1 Required program 2 R eview required every 2–3 EXTENSION PROGRAMS years ≥≥Certificate IV in Business Administration4 ≥≥Association for Tertiary Education 3 R equired training for ≥≥Undergraduate study eg Bachelor of Business Management (ATEM) Programs recruitment panels and Commerce ≥≥Certificate IV in Training and Assessment4 4 P rogram offered through ≥≥Certificate IV in Leadership and Management 4 ≥≥Universities Australia Programs The College. For more ≥≥Diploma of Laboratory Technology ≥≥AIM Postgraduate Certificate in Professional information on Accredited Management ≥≥Advanced Diploma of Laboratory Technology Training please contact ≥≥Postgraduate study ≥≥Australian Laboratory Managers’ Association The College at rto@westernsydney.edu.au ≥≥TechNet Australia Annual Conferences ≥≥Annual Conferences 11
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Leader / Manager Development Pathways Engaging with people – Building trust – Strengthening relationships – Increasing self awareness ASPIRING MANAGER/ NEW EXPERIENCED SENIOR LEADER MANAGER/ LEADER MANAGER/ LEADER MANAGER/ LEADER FACE-TO-FACE FACE-TO-FACE FACE-TO-FACE FACE-TO-FACE SESSIONS: SESSIONS: SESSIONS: SESSIONS: ≥≥ Writing with Clarity ≥≥Working with Emotional ≥≥Coaching Conversations ≥≥360o Feedback ≥≥ Meetings and Minutes Intelligence ≥≥Inspire Leadership ≥≥Coaching Conversations ≥≥ Presentation Skills ≥≥Writing to Persuade Program ≥≥Executive Coaching ≥≥ Tools for Personal ≥≥Coaching Conversations ≥≥Critical Management ≥≥Senior Management Productivity ≥≥eLAMP: emerging Conversations Conference ≥≥ eLAMP: emerging leaders & managers ≥≥Mentoring Program ≥≥Senior Leadership leaders & managers program ≥≥Recruiting the Right Strategic Workshop program ≥≥Inspire Leadership Person: Behavioural ≥≥Quality Forum Program Interviewing4 ONLINE CURRICULUM: ≥≥Custom Leadership ≥≥Critical Management ≥≥Writing to Persuade Development ≥≥ Conflict of Interest1 Conversations ≥≥The Psychology of ≥≥Critical Management ≥≥ Privacy at WSU2 ≥≥Meetings and Minutes Influence Conversations ≥≥ WHS (allocated ≥≥Mentoring Program ≥≥Tools for Personal modules)2 Productivity ONLINE CURRICULUM: ≥≥Complaints Handling ≥≥ EO Online2 ≥≥Leading Change ≥≥WHS for Managers & ONLINE CURRICULUM: ≥≥ Getting Started with Supervisors1 ≥≥Recruitment Panel Chair MyCareer Online1 ≥≥Leading Change Essentials ≥≥ Introduction to Work ONLINE CURRICULUM: ≥≥Recruitment Panel Chair ≥≥Lynda.com – leadership Planning & Career ≥≥Inducting Your Staff Essentials and management Development ≥≥Introduction to Work ≥≥Lynda.com – leadership options ≥≥ TRIM Records Planning & Career and management Management Development options ALL STAFF Mandatory online programs with a requirement for regular review (on commencement and then every 2–3 years): ≥≥Privacy at WSU2 ≥≥WHS (allocated modules)2 ≥≥Equal Opportunity2 1 Required program 2 R eview required every 2–3 EXTENSION PROGRAMS years ≥≥Certificate IV in Leadership and Management4 ≥≥Australian Institute of Management (AIM) 3 R equired training for ≥≥Undergraduate study (eg Bachelor of Business Programs recruitment panels and Commerce) ≥≥LH Martin Institute Leadership Development 4 P rogram offered through ≥≥Institute of Public Administration NSW (IPPA) Programs The College. For more Programs ≥≥Public Sector Management Program information on Accredited ≥≥Association for Tertiary Education ≥≥GSM Executive Programs Training please contact Management (ATEM) Programs The College at ≥≥AIM Executive Programs rto@westernsydney.edu.au 12
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE LEADERSHIP AND MANAGEMENT ELAMP – EMERGING LEADERS & CRITICAL MANAGEMENT DEVELOPMENT STRATEGY MANAGERS PROGRAM CONVERSATIONS The University recognises the talents of its The Emerging Leaders and Managers Program Critical Management Conversations is a new people and is highly committed to developing (eLAMP) is designed for new and aspiring program that replaces the Foundational the capabilities, skills and confidence of its tertiary education managers to develop their Leadership and Management Program*; managers and supervisors at all levels. skills, knowledge and capacities to lead and This program is designed to provide manage effectively in the rapidly changing the opportunities for skill development At Western Sydney University, leaders and tertiary education environment. Outcomes and content knowledge in a supportive managers are expected to demonstrate the include: environment. following values and behaviours: ≥≥An understanding of the breadth and Critical Management Conversations ≥≥Have high ethical and professional depth of the tertiary education landscape recognises that Managers and Supervisors standards in the Australian, New Zealand and global have an important responsibility as people ≥≥Be transparent, accountable and contexts; managers and to do this they need to: responsible for their actions ≥≥An understanding of the complex internal ≥≥ensure staff are aware of, work within, ≥≥Commit to the mission and values of the and external drivers influencing the sector and support the implementation of University and how to respond appropriately to them; the guidelines established by relevant ≥≥Work with the people and teams to meet ≥≥An insight into the different roles and styles legislation, University policies, procedures standards and goals for high performance leaders and managers need to adopt to be and the Staff Agreements; successful in their roles; ≥≥Engage with our people and the community ≥≥be aligned to the University’s strategic ≥≥A grasp of the nuances of policy and learn goals, values, and Code of Conduct; and ≥≥Engender a culture of service dedicated to how it aligns with strategic intention and meeting the needs of our students, clients ≥≥apply the appropriate guidelines and how it influences the development of and stakeholders. standards for developing staff and organisational culture: and managing performance. Leadership and Management Development ≥≥Greater understanding of institutional programs are underpinned by a capability Research indicates that up to 70% of challenges through case studies and online framework that reflects the essential skills, professional learning occurs on the job and in discussions. attributes and behaviours expected of no small part emerges from conversations and Western Sydney University leaders and eLAMP comprises four online study modules interactions we have with work colleagues. managers. These include: with a suggested study commitment of This program provides critical content approximately 30 hours over 8 – 9 weeks per knowledge online so it can be accessed when ≥≥Demonstration of the Western Sydney module. The online learning is supplemented required rather than having to wait for a University Values by short face-to-face and Zoom sessions program to be scheduled. A series of 2 hour ≥≥Results achievement and personal drive during the module, and each module face-to-face sessions will focus on discussions is completed by a one-day integration about critical management issues that we all ≥≥Student engagement and service workshop. face in a supportive peer-to-peer learning ≥≥Communication and influence environment. ≥≥Productive working relationships Module 1: Managing and Developing Yourself – focuses on knowing the self well before Critical Management Conversations provides ≥≥Problem solving, analytical and strategic considering managing others. a curriculum of selected core face-to-face and thinking online learning, supported by regular shorter ≥≥Professional and technical excellence Module 2: Managing and Developing Others opportunities to discuss critical issues in a Leadership and Management Development – focuses on inter-personal intelligence supportive environment to assist all managers is broad ranging and includes the Senior and the specifics of transitioning into a and leaders to be successful in their roles. Management Conference, the Quality Forum, management role. Inspire Leadership Program, Academic and New Managers and Supervisors should Module 3: Managing and Developing complete the required components of the Professional Mentoring Programs, Critical the Business – firmly situates business program during the first 18 months in their Management Conversations, numerous development within the tertiary education role. networking forums, seminars, short study management environment and includes programs, specialised consulting and sections on thinking and working strategically Critical Management Conversations is coaching. and sustaining tertiary education institutions. designed as a practical launch pad for Professional coaching for senior leaders is supervisors and managers (including Module 4: Understanding the Tertiary academic managers) to the suite of offered via a network of Western Sydney Education Landscape. This is the most Leadership programs provided across the University approved external providers on a theoretical module of the program. It covers University. This program directly supports the fee for service basis. For more information the history and evolution of Australian University’s Securing Success strategic goal about individual and small group coaching tertiary education and policy processes 6.4 – Develop staff capabilities in key impact please contact TLD at: and outcomes. It explores the increasing areas of the University’s strategic plan. tld@westernsydney.edu.au importance of management and the marketplace, policy settings, institutional * Any elements of Foundational Leadership and governance, funding, internationalisation, Management Program completed in the last 5 institutional and sector diversity, and years will be counted towards completion of globalisation. Critical Management Conversations. Experienced managers and supervisors are encouraged to Successful completion of the four modules refresh their learning at least every 3 years. provides a pathway into a postgraduate award. This for-credit option provides entry into any LH Martin Institute Graduate Certificate (GC) course with advanced standing for 25 credit points, which is half of the 50 credit point GC. 13
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Critical Management Conversations ≥≥Coaching Conversations (1 day) ≥≥Developing High Performing Teams (1 day) FACE TO FACE CURRICULUM ≥≥Prevent Things Going ‘Pear –Shaped’ (1 day) ≥≥Managing Performance and Achievement (1 day) ≥≥WHS for Managers and Supervisors (3/4 day) ≥≥Critical Management Conversations (2 hrs monthly) – discussions re critical management issues such as: managing difficult situations; work planning & career development review; leading change; outcomes-based management; managing up; motivating others; time management paradox; managing risk; critical thinking; working with complexity; good governance ≥≥Introduction to Work Planning and Career Development ≥≥HR Responsibilities for Managers and Supervisors (new) ≥≥Preventing and Responding to Adverse Behaviours (new) ≥≥Flexible Work at WSU CURRICULUM ≥≥Management Accounting at WSU (new) ONLINE ≥≥Financial Operations at WSU (new) ≥≥Risk Management at WSU (under development) ≥≥Preventing Fraud and Corruption (under development) ≥≥Procurement at WSU ≥≥Conflict of Interest ≥≥Inducting Your Staff FACE-TO-FACE OPTIONS ONLINE LEARNING OPTIONS ≥≥Organisational Storytelling ≥≥Developing Your Leadership Philosophy ≥≥Appreciating Diversity Using DiSC ≥≥Thought Leadership CURRICULUM EXTENSION ≥≥eLAMP – emerging leaders and managers ≥≥Leading with Emotional Intelligence program ≥≥Cultivating a Growth Mindset ≥≥Inspire Leadership Program ≥≥Improving your Conflict Competence ≥≥Mentoring Program (Academic or Professional) ≥≥Decision Making Strategies ≥≥Coaching and Developing Employees ≥≥Motivating and Engaging Employees ≥≥… plus many other Lynda.com options 14
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Capability Framework The Capability Framework below was developed through the Our People 2015 staffing strategy. The diagram describes the core capabilities for all staff at Western Sydney University. The Talent and Leadership Development Program aligns with the University Core Capabilities. During 2019, a new Western Capability Framework will be developed as part of Our People Securing Success 2018-2021 that builds on and enhances this existing framework. Clear expectations for staff at all levels across Western will be developed through broad consultation. The new Western Capability Framework will underpin all University functions that impact on employee experience. Demonstration of Values Results, Problem Solving, Achievement Analytical and and Personal Drive Strategic Thinking UNIVERSITY CORE CAPABILITIES – ALL STAFF AND MANAGEMENT Productive Student Working Engagement Relationships and Service Communication and Influence GLOSSARY Work Plan: An individual’s work plan for a period into the future, usually twelve months, sometimes up to three years. Includes performance objectives and key performance measures. Career Development: Describes an individual’s career aspirations and development needs and goals. Development Plan: Describes goals related to an individual’s capability/skills and outlines development activities such as training and coaching, in terms of specific development activities and timelines to support current and future work. Capabilities: Capabilities describe the skills, knowledge and behaviours required to be successful in work at various levels. Capabilities are described so that appropriate training can be identified and completed. 15
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE THE INSPIRE LEADERSHIP PROGRAM ≥≥Inspirational leadership: developing, WORK PLANNING AND CAREER motivating and empowering others for DEVELOPMENT CONVERSATIONS This comprehensive, blended learning success program explores principles and models of Western Sydney University recognises the leadership relevant to academic and higher ≥≥Modelling ethical and values-based importance of career development and education settings and applies theory to leadership planning for its staff. Regular conversations practice. The program includes highly relevant ≥≥Negotiating change through strategic between supervisor and staff member inform and informative workshops, a 360 degree communication and influencing others the University’s Work Planning and Career feedback survey on leadership roles, access Development process as outlined in the Staff ≥≥Fostering an innovative culture to online learning resources, peer mentoring, Agreements. All ongoing staff and staff on completion of an action learning leadership ≥≥Inspiring the self and others fixed-term contracts of 12 months or more are project and guest speakers. For more information go to: required to participate. westernsydney.edu.au/inspire The Inspire Leadership Program is endorsed The Work Planning and Career Development by the Vice-Chancellor and Executive and is ONLINE LEARNING FOR STAFF AT WESTERN conversations are intended to provide you fully funded by the University through Talent with the guidance, direction and support to SYDNEY UNIVERSITY and Leadership Development. navigate the various career pathways and MyCareer Online provides University staff development opportunities at the University, Intended for: Academic and Professional members with the ability to access online and to help with the planning of your work Managers and Leaders in a supervisory role. modules on a range of topics. New online aligned to the Securing Success 2017-2020 courses are being developed or acquired strategic plan. Places in Inspire will be allocated on the to support our blended learning programs, basis of nomination by a senior leader (DVC, incorporating face to face and online delivered The Work Planning and Career Development PVC, Dean, Deputy Dean, School Manager, content. This includes the provision of a process uses the MyCareer Online System Executive Director or Director) in the specially selected range of Lynda.com courses to help keep your career development and indvidual’s work area. and a suite of 34 Epigeum courses covering work plans and activities on track and up to researcher and teaching skills, all available date. Work Planning and Career Development Program Aim: To enhance the leadership from MyCareer Online. The Epigeum courses is about having ongoing discussions with and management capabilities of Academic are available until August 2019 and interested your supervisor and colleagues about your and Professional leaders to both be inspired academic staff are encouraged to access them portfolio activities in Teaching, Research, by contemporary leadership models and before this time. Administration, Governance/Leadership/ practices, and to inspire others to achieve Engagement and the support and training their aspirations and make a difference in the When you complete an online module or needed to help you do your job. University and broader community. a face to face program it is automatically recorded in your training record. This assists For more information and support in Learning Outcomes: with the management of your development developing work unit plans, individual goals ≥≥Apply the Integrated Leader/Manager plan, and you can also take advantage of and objectives, and using MyCareer Online, Framework (LMF) to your leadership role a number of online courses related to this contact Talent and Leadership Development ≥≥Identify leadership capabilities and process including Career Development for at tld@westernsydney.edu.au strengths in self and others Academics and Career Development for Professionals, as well as the new Lynda.com ≥≥Identify strategies to build positive working courses. relationships ≥≥Describe the value of coaching and peer As part of the blended learning approach, mentoring as a leadership development TLD also facilitates the development and strategy publication of online courses for access by ≥≥Plan and implement an action learning staff members from MyCareer Online. If project on leadership you require further information on blended learning and developing or publishing online ≥≥Identify resources to support you in modules for specific staff requirements, undertaking your project please contact Ted Webber: Program Topics: t.webber@westernsydney.edu.au ≥≥Integrating Higher Education leadership To find out more about online courses for roles and behaviours staff, go to the TLD Online Learning page at: ≥≥Leadership and Wellness westernsydney.edu.au/tld_courses ≥≥Coaching conversations: an effective tool for performance feedback 16
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE INFORMATION FOR NEW STAFF INFORMATION FOR NEW ACADEMIC STAFF Campus Based Speed Mentoring The face-to-face Orientation for New Staff Foundations of University Learning and These campus based sessions are an provides an overview of Western Sydney Teaching opportunity for early to mid-career University, its strategic directions, governance researchers to meet with members of the The Foundations of University Learning and and organisational structure, key policies, Professoriate in 10 minute intervals to discuss Teaching (FULT) program is project-based employment conditions, staff benefits and teaching, research, governance, engagement and runs over one semester. It is required for services available. This program complements and writing. all academic full-time staff newly appointed the induction sessions provided by your to teaching positions at the level of Associate School or Unit. For more information, go to: Lecturer, Lecturer and Senior Lecturer, where westernsydney.edu.au/speed_mentoring the appointment is for 12 months or longer. Staff are also required to complete online Staff whose letter of offer informs them of this Early – Mid Career Academic Networks training in a number of areas including: requirement are contacted and provided with Various campus based Early – Mid Career details of the next commencing program. ≥≥Orientation for New Employees Academic networks have been scheduled ≥≥Equal Opportunity Online Enquiries can be directed to: to provide vital support for academics in fult@westernsydney.edu.au developing their careers. Events involve ≥≥Getting Started with MyCareer Online guest speakers, subject matter experts and ≥≥Introduction to Work Planning and Career resources to assist with career planning and Sessional Staff Recognition Enhancement Development development. and Development (RED) Orientation ≥≥WHS Modules 1-4 (+5 if required) Program For more information, go to: ≥≥Privacy at WSU This program is run early each major teaching westernsydney.edu.au/tld_courses Supervisors new to the University are period to help orient new sessional staff to encouraged to undertake the following face- learning and teaching at WSU, and helps them Library to-face and online courses: develop effective learning environments with The Library provides support and training in their students. Participants will complete two Turnitin, I:Cite, EndNote X7 and RefWorks. ≥≥Critical Management Conversations short online modules focused on supporting, More information is available on the Library (compulsory for all Supervisors and identifying, developing and implementing website: library.westernsydney.edu.au/main/ Managers) good practice in a variety of different teaching services/training ≥≥Inducting Your Staff (online) and learning contexts and then attend a two- hour face-to-face collaborative session. Staff ≥≥Getting Started with MyCareer Online for completing the program will be paid for three Managers and Supervisors (online) hours of general academic work (based on completing at least two of the online study Further information for New Staff modules and attending the two-hour face- For information and resources to help you to-face session). Priority will be given to new in the first few weeks of your employment sessional staff at WSU. at the University, including frequently asked questions, pay and benefits, and an Induction Please direct Program enquiries to Sharon Plan and Checklist, please visit the Office of Short at s.short@westernsydney.edu.au Human Resources website: westernsydney.edu.au/your_employment RELEVANT AGREEMENTS, POLICIES AND GUIDELINES: Professional and Academic Staff Agreement westernsydney.edu.au/staffagreements Professional Development Policy policies.uws.edu.au/view.current.php?id=00136 Professional Development – Continuing professional development guidelines policies.uws.edu.au/view.current.php?id=00251 Academic Development Program (ADP) for Academic Staff Policy policies.uws.edu.au/view.current.php?id=00075 17
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE CAREER DEVELOPMENT 1. Vice-Chancellor’s Excellence Awards 3. Vice-Chancellor’s Professional Development Scholarships OPPORTUNITIES: The Vice-Chancellor’s Excellence Awards showcase the endeavours and The Vice-Chancellor’s Professional RECOGNISING AND accomplishments of our staff and reward, Development Scholarships Program offers REWARDING EXCELLENCE recognise and encourage excellence in up to sixteen $3000 Scholarships for staff performance and achievements. to attend relevant conferences or programs An underlying goal of the University’s to further their professional or career Securing Success 2018 -2020 Strategic Plan There are eight award categories: development: is to have a ‘…dynamic and innovative culture that secures success.’ ≥≥Excellence in Teaching 12 x $3000 scholarships are available for ≥≥Excellence in Professional Service academic staff The University’s success depends on the dedication, professionalism, innovation and ≥≥Excellence in Postgraduate Research 6 x $3000 scholarships are available for capabilities of its staff. Western Sydney Training and Supervision sessional academic staff University strives to recruit and retain the ≥≥Excellence in University Engagement and 12 x $3000 scholarships are available for best people using a broad range of measures, Sustainability professional staff including different ways to recognise and ≥≥Excellence in Leadership reward excellence. 2 x $3000 scholarships are available for ≥≥Excellence as an Early Career Researcher Aboriginal and Torres Strait Islander staff The University provides the following ≥≥The College Award for Excellence professional and career development See the Professional Development policy ≥≥Excellence in Research (Researcher of the opportunities for staff to broaden their policies.uws.edu.au/view.current. Year) skills and experience. knowledge, skills and php?id=00136 Guidelines regarding these awards can be experience. found at: Or further information can be found at: westernsydney.edu.au/university_awards westernsydney.edu.au/vcpd 2. D eputy Vice-Chancellor’s (Research & 4. Western Sydney University Staff Development) Excellence Awards Postgraduate Coursework Study There are two award categories: Scholarships The Western Sydney Postgraduate ≥≥Research Excellence through Partnership Coursework Study Scholarships provide ≥≥Excellence in Research Interdisciplinary support in achieving postgraduate Team qualifications in management, leadership and a range of disciplines. It is one of the initiatives Guidelines regarding these awards can be that Western has implemented in recent years found at: to support the career development of our westernsydney.edu.au/university_awards academic and professional staff. The scholarships are offered annually and are available to both academic and professional staff. Reduced fees are offered for Western Sydney University postgraduate coursework degrees, with units capped at $1,000 each. For further information and application guidelines, please visit: westernsydney.edu.au/staffpostgrad 5. Education Allowance and Study Leave The University provides an education support allowance for staff to undertake approved formal award programs up to 140 hours per year. Further information can be found in the Professional Development Policy or on the TLD website: westernsydney.edu.au/tld/ 18
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE 6. Academic Promotion 7. Academic Development Program (ADP) 8. Relevant Policies and Guidelines The University seeks to attract, retain and The underlying principle of an academic Academic Promotions Policy develop very high quality staff to put into development program is to allow academic policies.westernsydney.edu.au/document/ effect its educational and research plans employees to have an extended period of view.current.php?id=325 and to achieve its goals. As part of this time away from day-to-day work duties commitment it seeks to encourage, by way of to concentrate on research, scholarship, Academic Development Program (ADP) for promotion, those members of academic staff collaboration and knowledge-building. ADP Academic Staff who demonstrate outstanding qualities in the will generally involve working with colleagues policies.westernsydney.edu.au/document/ performance of their responsibilities. Through at other institutions, either overseas or within view.current.php?id=75 promotion, the University acknowledges the Australia contributions made by academic staff within Education Allowance and Study Leave the University and the wider community. Employees may apply for a period of up to 22 policies.westernsydney.edu.au/document/ weeks in total. Employees may apply for ADP view.current.php?id=136 There is an always-open process for leave in only one of the following time periods. academic promotions, with applications Note; regardless of the option selected, only Guidelines for Continuing Professional accepted throughout the year. The Academic one teaching period can be affected for the Development Promotions Committee will convene three ADP leave: policies.westernsydney.edu.au/view.current. times per year to consider applications. php?id=00251 a. One block of ADP covering 22 weeks To view the relevant policy, procedures and Professional Development Policy b. 2 x 11 week blocks to be taken over guidelines relating to academic promotion, policies.westernsydney.edu.au/document/ 2 year period please refer to the website: view.current.php?id=136 c. 3 x 7 week blocks to be taken over westernsydney.edu.au/academic_promotion a 2 year period Staff Postgraduate Coursework Study For further information refer to the website: Scholarships westernsydney.edu.au/adp westernsydney.edu.au/staffpostgrad Retreats & Conference Policies policies.westernsydney.edu.au/document/ view.current.php?id=190 Vice-Chancellor’s Excellence Awards Policy policies.westernsydney.edu.au/document/ view.current.php?id=114 Vice-Chancellor’s Professional Development Scholarships westernsydney.edu.au/vcpd 19
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE SECTION 2: KEY Leadership and management development programs Required Job Specific Learning and Development Highly Recommended Programs Online Fee for service – minimum numbers required to run This section provides details of the suite of 2019 Learning New and Development Programs available to all staff. TLD is committed to professional and career development designed to enhance staff capabilities. Leadership and Management Development The Leadership and Management Development Program reflects the essential leadership capabilities, attributes and behaviours a contemporary leader needs, to be effective and successful in their leadership role. PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Certificate IV in Supervisors, Gain a nationally recognised qualification and improve and develop your ability Leadership and team leaders and to supervise and manage others. Management* manager Coaching Required training Gain skills for coaching employees to improve the effectiveness of individuals Conversations for all new and teams through discussion about performance, communicating clear managers & expectations, collaborative goal setting and problem-solving. supervisors and Inspire participants Conflict of Interest All staff This online module assists University staff to identify conflict of interest situations, understand how and why a conflict of interest exists, and to provide practical ways and means to deal with the situation. Critical Management Required training This program comprises a series of monthly two-hour sessions for managers Conversations for all new and supervisors. Sessions will address critical management issues to assist managers and all managers and supervisors to develop management practice excellence at supervisors Western. Sessions will be supplemented with online modules and identified face- to-face learning programs. Developing High Required training Developing high performing teams will take managers through the proven Performing Teams for all new grounding principles of how to build, lead and empower an effective team, managers and and provide tools to create and sustain a team culture. The program is full supervisors of practical tips to help you build an effective team or make the necessary changes to take an existing team to the next level and higher performance. Financial Operations Required training This short online program outlines financial responsibilities for line managers, at Western for all new and provides an introduction to essential financial knowledge and operations at managers and Western. supervisors Flexible Work at All managers and Online course to assist managers & staff to better understand what flexible Western Sydney supervisors work at Western means, explore the various options available, and appreciate University staff responsibilities as defined by Federal and State Legislation and University policy. HR Responsibilities Required training This short online program provides essential HR information and outlines the key for Managers and for all new responsibilities for all line managers at Western. Supervisors managers and supervisors Inducting Your Staff Managers and Assists supervisors and managers to induct new staff. This online module supervisors who outlines the steps for introducing new staff to Western Sydney University, their need to induct new responsibilities and working at the University. staff * Program offered through The College. For more information on Accredited Training please contact The College at rto@westernsydney.edu.au 20
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Inspire Leadership Academic and Take part in a unique blended learning program to enhance your leadership Program professional and management capabilities. Complete a 360 degree survey, online modules, managers and and workshops with senior staff as guest speakers. Participate in peer leaders in a mentoring and an action learning leadership project. supervisory role Introduction to Work Alll staff Gain an understanding of the University performance planning and Planning & Career development process. Development Leading Through Managers, Leading people through change is an essential skill required by today’s leaders. Change (scheduled supervisors and This practical workshop will cover a range of change management principles, on request) project leads strategies & techniques for leading through change effectively.. Lynda.com courses All staff A specially selected range of Lynda.com courses covering many areas of leadership and management development have been made available to all University staff directly from MyCareer Online. Mnagement All new managers This short online program provides essential management accounting Accounting at and supervisors knowledge for line managers at Western. Western Managing Required training Provides the techniques, skills and tools that provide solutions to improving Performance and for all new performance by: Linking individual performance with team and organisation Achievement managers and goals; Providing just-in-time feedback; Using questions to bring out the best supervisors in staff; Facilitating performance improvement conversations that make a difference Organisational All staff (in This interactive workshop explores the ‘power of story’ to surface awareness Storytelling particular leaders of how our conversations impact culture. We will use this awareness to create and managers) stories to engage, persuade, influence others, & build trust. We will design ways to promote stories that enable us to meet the challenges we face. Preventing Fraud & All staff This is a short online module that will outline responsibilities for all staff Corruption regarding preventing fraud and corruption. (Under development) Preventing and Required training This short online program will outline how to identify, prevent and Responding to for all new appropriately respond to adverse behaviours, including behaviours identified Adverse Behaviour managers and as unprofessional, bullying, harassment and abusive. This program aims to supervisors build an inclusive, diverse and empowering culture. Preventing Things Required training When leading /managing staff, situations may arise that require quick and going ‘Pear Shaped’ for all new appropriate action. Not following correct procedures or policies can cause managers and more problems. This workshop provides practical information on the correct supervisors processes, who to contact for advice, and pitfalls to avoid. Procurement at All staff Learn about the procurement process at Western Sydney University by Western Sydney completing this online module. University Quality Forum Invitation only An annual forum hosted by the Vice-Chancellor and Executive to discuss event quality improvements in the University’s core activities. Recruiting the Right WSU staff who will This program focuses on the Western Sydney University recruitment and Person – Behavioural be a convenor or selection process and behavioural interviewing, including writing selection Interviewing panel member criteria, developing behavioural questions, and unconscious bias. Recruitment Panel All recruitment This 15 minute online module aims to ensure that all panel chairs understand Chair Essentials panel convernors/ the responsibilities associated with this critical role. chairs 21
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Risk Management at All staff This online module provides essential risk management knowledge and Western processes to successfully manage risk at Western. (Under development) Senior Management Invitation only An annual conference for senior staff at the University hosted by the Vice- Conference event Chancellor and Executive to discuss and provide input into the University’s strategic plan and priorities. The Psychology of All staff Understand the principles of how to get others to listen to you, persuade them Influence to change their mind and shift the direction of a conversation. Working With All staff Emotional intelligence (EQ) determines how you handle yourself. By building Emotional your EQ you can increase your influence, reduce stress and build healthier Intelligence work relationships. WHS for Managers Required training Provides managers and supervisors with the skills and knowledge needed to and Supervisors for all managers manage health and safety at Western. This is essential learning required under and supervisors State WHS legislation for all staff who have Risk Management duties. 22
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