2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo

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2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
SUSTAINABLE
DEVELOPMENT
REPORT

2019

              www.adisseo.com
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
3                                                                                                                “SHOWING THAT SUSTAINABLE APPROACH
THE PRESIDENT’S                                                                                                    AND PERFORMANCE ARE COMPATIBLE.”
MESSAGE

                                             14
Jean-Marc Dublanc
                                                                                                                                                   The President’s Message Jean-Marc Dublanc
—
                              SAFETY
4                             SAFETY IN ALL
COMMITTED TO                  AREAS, OUR NO. 1
OUR STAKEHOLDERS              PRIORITY
—
8
OUR GROUP

                                             20
> Key figures for Adisseo
> Our values

                                                                                                    A
> Our behaviors
> One vision, many missions   SUSTAINABLE GROWTH
                                                                                                                  ware of present and future          OUR PRIORITIES HAVE BEEN                          consumption as well as our greenhouse
                                                                                                                  economic, environmental, and        CLEARLY SET OUT AND...                            gas emissions are about to be achieved
—                             INNOVATION AND THE                                                                  social issues, and determined                                                         and have even been exceeded in 2020.
                                                                                                                  to serve as an exemplary                                                              We are thus able to set out new, even more
                              RAPID DEVELOPMENT                                                                   global leader in the field,
                                                                                                                                                      Our priorities have been clearly set out and
                                                                                                                                                                                                        ambitious objectives.
10
                                                                                                                                                      shared: First of all, ensuring the safety
                              OF ITS KEY SKILLS                                                                   Adisseo has developed a             of people – Adisseo employees as well as
                                                                                                    growth strategy that is clearly in line with      people outside the company – and goods,           FINALLY, A COMPANY CANNOT GROW
OUR GLOBAL                                                                                          the UN’s Sustainable Development Goals.           controlling the risks relating to our products’   AND DEVELOP WITHOUT...
PRESENCE                                                                                            Our raison d’être is to offer healthy,
                                                                                                                                                      manufacturing processes, and limiting
                                                                                                                                                                                                        Finally, a company cannot grow and develop
                                                                                                                                                      the environmental impact of our activities.

—                                                                                                   sustainable, affordable, and quality food to
                                                                                                    our planet.                                       In 2019, we achieved our best performance
                                                                                                                                                                                                        without the commitment and the strong
                                                                                                                                                                                                        involvement of its employees. In this field,
                                                                                                                                                      in terms of people’s safety in a perimeter        our actions rely on everyone understanding
12                                                                                                  A major actor in the food chain, Adisseo          that incorporates all our entities, including     and supporting the company’s strategy, on

                                             26
                                                                                                    has adopted a sustainable and virtuous            recently acquired companies. Development          continuously training and improving our set
A PREFERRED                                                                                         economic model that combines safety,              programmes relating to our safety culture         of skills, on looking out for the wellbeing
                                                                                                    performance, and general interest. In doing       have been implemented and are being               of individuals, on the development of work
PARTNER                                                                                             so we are constantly investing in order to        strengthened. These results show that we          approaches and conditions that take into
> Our products and services                                                                         develop our tools, products, and services, as     are on the right track and that we must           account their ideas and expectations, and
                              SOCIAL RESPONSABILITY                                                 well as our processes and systems in order        continue without any compromise in regards        on everyone sharing the company’s profits.
                              BUILDING                                                              to meet our stakeholders’ expectations, i.e.      to compliance with safety rules and best
—                             THE FUTURE
                                                                                                    satisfying our customers, developing equal
                                                                                                    relations with all our partners, looking
                                                                                                                                                      practices in the field.                           Our approach is pragmatic and well thought
                                                                                                                                                                                                        out. We do not believe it is realistic to

42                                                    Adisseo is a signatory to the
                                                                                                    out for the wellbeing of our employees and
                                                                                                    ensuring the harmonious and respectful
                                                                                                                                                      Similarly, major dramatic accidents which
                                                                                                                                                      have occurred recently in companies in the
                                                                                                                                                                                                        become a role model in every domain in
                                                                                                                                                                                                        a single day. However, our objective is clear
                                                      Responsible Care global charter and,          integration of the environmental impact of        chemical industry, remind us that we must         with regards to social and environmental
GRI AND SDG INDEX                                     as such, is committed to safe management      our activities on their host communities.         remain alert at all times. Managing our           issues, which we place at the heart of our
                                                      of its products throughout their lifecycle,                                                                                                       strategy.
                                                                                                                                                      activities with regards to the safety risks
                                                      the promotion of their role in improving
                                                      quality of life and their contribution
                                                                                                    As a company listed on the Shanghai Stock         of our processes is not a choice, but one
                                                      to sustainability.                            Exchange since 2015, we must consider             of primary responsibility.                        The idea that Adisseo has of its future
                                                                                                    both the requirement of presenting                                                                  and that of its employees is adopting and

                                             36
                                                                                                    quantitative results every quarter as well        Natural resource economics and the fight          fostering a citizen-based approach to our
                                                                                                    as the implementation of an effective,            against climate change are also part of our       work and working in a world that is more
                                                                                                    long-term sustainable development policy.         priorities. The objectives we set out for a       respectful of nature and the environment
                                                                                                                                                      20% reduction between 2015 and 2025 of            as well as more just and humane.
                              THE ENVIRONMENT                                                                                                         the intensity of our water and energy

                              OUR FIRST               Adisseo has voluntarily followed the 2016
                              ENVIRONMENTAL           Global Reporting Initiative Guidelines in
                                                      preparing this report – Find out more at
                              COMMITMENTS             www.globalreporting.org

                                                                                                                                                                                                             SUSTAINABLE DEVELOPMENT REPORT 2019    –3
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
COMMITTED TO OUR
        STAKEHOLDERS
    Thanks to regular meetings, constant monitoring and transparent communication, Adisseo has
     developed and maintained long-term relationships of trust with all its stakeholders, whether
      employees, business partners, shareholders, authorities or members of the general public.

                                                                                                                                       Adisseo signs
                                                                                                                                       a new aquaculture
THE SUSTAINABLE
DEVELOPMENT GOALS

                                                                                                                                       contract with     Asfacyl visits
                                                                                                                                       Shenglong         the Burgos plant
Adisseo                                                                                                                                Shenglong is an industrialist specialised in aquaculture which
                                                                                                                                                                                                                       In October 2019
                                                                                                                                                                                                                       Adisseo Spain welco-
                                                                                                                                                                                                                       med the annual

welcomes its shareholders and
                                                                                                                                       has experienced strong growth in Vietnam, producing food for                    meeting of the Feed
                                                                                                                                       shrimp, freshwater, and saltwater fish with a production rate                   Compound Manufac-
                                                                                                                                       of 300,000 tons per year.                                                       turers Association

Bluestar/ChemChina representatives                                                                                                     After a few conclusive tests with AT88 liquid methionine, Shen-
                                                                                                                                       glong finally agreed to work with Adisseo. The partnership was
                                                                                                                                                                                                                       of Castilla y Léon
                                                                                                                                                                                                                       (ASFACYL) and
                                                                                                                                                                                                                       the Spanish Feed
                                                                                                                                                                                                                       Manufacturers
                                                                                                                                       made official on 28 July 2019, during the inauguration ceremony
                                                                                                                                                                                                                       Confederation
                                                                                                                                       of Shenglong’s second plant in Long-An province in the south                    (CESFAC).
Adisseo lends particular importance to promoting its activities in full transparency. It regularly welcomes
                                                                                                                                       of Vietnam.                                                                     The participants,
various stakeholders to its various sites. These occasions are an opportunity to showcase our activities,
                                                                                                                                                                                                                       hailing from all over
understand the expectations and needs of our stakeholders, and establish relationships of trust as well as                                                                                                             Spain, were able
                                                                                                                                       More than 700 guests were present at the event, including
a lasting dialogue.                                                                                                                                                                                                    to visit the facilities
                                                                                                                                       distributors of aquaculture feeds, major fish farm owners, shrimp
                                                                                                                                                                                                                       of the Burgos site
                                                                                                                                       integrators, institutional representatives, a few select partners
                                                                                                                                                                                                                       in the presence of Mr.
                                                                                                                                       and suppliers, and Adisseo.                                                     Baudilio Fernandez-
                                                                                                                                                                                                                       Mardomingo, the
                                                                                                                                                                                                                       administrative
                                                                                                                                                                                                                       regional delegate.

                                                                                                                                       OTIF : a key indica-                                                            The event was organi-
                                                                                                                                                                                                                       sed in collaboration
                                                                                                                                                                                                                       with Indukern, our

                                                                                                                                       tor of supply chain                                                             privileged business
                                                                                                                                                                                                                       distributor in Spain.

In April, Dr Hao, President of Bluestar,       The Roches-Roussillon building             The Adisseo Nanjing plant and the            performance          Certified
accompanied by Mr. Wang, Director of           enjoyed the visit of a delegation of       Syngenta plant in Nantong were

                                                                                                                                                            activities
Production & Operations and Mrs. Guo,          representatives from the Board of          identified by the ChemChina group
Head of Production & Operations,               Directors of the ChemChina group and       as references in terms of safety.            On Time In Full (OTIF) is an important customer satisfaction index
were welcomed to the Commentry                 the General Management of Bluestar.                                                     which measures the frequency at which customers receive their
plant (France).                                                                           The Nanjing plant welcomed 35                order at the requested date and in the expected quantity. In 2019,
                                               After a general presentation of Adisseo    representatives from ChemChina New           aside from the implementation of several improvement measures,                  To meet the               OHSAS 18001 and         mental protection,
This visit enabled them to discover the        and its industrial operations in France,   Materials Company’s Hygiene, Safety                                                                                          expectations of           health & safety         and management
                                                                                                                                       significant work was done for the reliability of the index.                     their stakeholders,       FAMI-QS certified.      of health risks.
site and its activities, especially the pro-   participants discussed Adisseo Group’s     & Environment (HSE) committee in                                                                                             economic and social                               The same goes for
duction workshops and control rooms.
Bluestar representatives also enjoyed
                                               activities, safety and sustainable
                                               development issues as well as certain
                                                                                          December 2019.
                                                                                          This visit aimed to showcase and spotlight
                                                                                                                                        Target 2020                                                 88%                partners, Adisseo’s
                                                                                                                                                                                                                       main production
                                                                                                                                                                                                                                                 These standards
                                                                                                                                                                                                                                                 (and measures
                                                                                                                                                                                                                                                                         all our research
                                                                                                                                                                                                                                                                         and development
a presentation of the facilities, the          strategic projects.                        Adisseo’s management system and               Results 2019                                                86%                sites                     of trust) guarantee
                                                                                                                                                                                                                                                 our commitment
                                                                                                                                                                                                                                                                         centres with regards
                                                                                                                                                                                                                                                                         to QHSE fields.
approaches and procedures relating             The day ended with a visit of the plant.   good practices in terms of HSE for the
to safety and the protection of the site,                                                 members of the ChemChina delegation.          Target 2019                                                 86%                Roches-Roussillon
                                                                                                                                                                                                                       (France),Commentry
                                                                                                                                                                                                                                                 to a continuous im-
                                                                                                                                                                                                                                                 provement system        The same teams
and the construction project of the
new water treatment plant, O’disseo.                                                                                                    Results 2018                                                77%                (France), Burgos          and our expertise       are working on the

                                                                                                                                                                                                          GRI 102-43
                                                                                                                                                                                                                       (Spain) and Nanjing       in terms of quality     certification of the
Dr Hao expressed his satisfaction                                                                                                      > Customer satisfaction indicator, OTIF (On Time In Full),                      (China) – have been       management, peo-        ISO 45001 standard.
regarding the site’s management.                                                                                                       stabilised at a high value.                                                     ISO 9001, ISO 14001,      ple safety, environ-

4                                                                                                                                                                                                                                                      SUSTAINABLE DEVELOPMENT REPORT 2019   –5
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
Adisseo surveys                                                                                                                                                                 The Minister
                                                 its customers                                                                                                                                                                   of Economy
         92%                                                                                                                                                                                                                     and Finance
           satisfaction
                                                                                                                                                                                                                                 meets Adisseo
                                                 This year Adisseo carried out a customer satisfaction survey
                                                 among 2000 customers throughout the world. The result is
              rating                             excellent since the company obtained a satisfaction rating of
          Survey of 2000 customers
              across the globe
                                                 92%. This was possible thanks to the involvement of all of
                                                 Adisseo’s employees, and reflects the “Customer Focus”
                                                 program which places the customer at the heart of its strategy
                                                                                                                                                                                                                                 in Beijing
                                                 and activities.
                                                                                                                                                                                                                                 In January 2020 Mr. Hao Zhigang, President of Bluestar, met
                                                 The main strong points identified in the survey are customer                                                                                                                    the French Minister of Economy and Finance, Bruno Le Maire,
                                                 service, after sales service, product quality and Adisseo’s staff.                                                                                                              in Beijing. This visit took place as part of the development of
                                                                                                                                                                                                                                 the “Belt and Road Initiative”, a major project initiated by China
                                                 This survey is an invaluable tool for Adisseo to improve and                                                                                                                    which aims to enhance connectivity and cooperation in the
                                                 anticipate its customers’ future needs.                                                                                                                                         Eurasian region, mainly through ambitious infrastructure and
                                                                                                                                                                                                                                 business agreements. Thanks to the support of senior officials
                                                                                                                                                                                                                                 of both countries, Adisseo, a major entity of the Bluestar Group,
                                                                                                                                                                                                                                 has enjoyed great acceleration opportunities for its international
                                                                                                                                                                                                                                 development.

Collaborating and sharing expertise                                                                                                                   Customers at the heart
with customers                                                                                                                                        of our organisation
Adisseo regularly organises seminars and conferences in order to better understand the needs of its customers and share                               For its “Customer Focus” program, Adisseo opened its plants and research centres to customers and business partners.
its expertise in terms of animal feed. Thanks to the intervention of experts, nutritionists, trainers and technical and business                      These meetings help enhance the company’s know-how, as well as its research and production tools.
managers, these events help enhance the value of Adisseo’s products and services and provide information as well as                                   It is also an opportunity to strengthen partnerships in order to develop solutions suited to their needs together.
tangible applications for their use.

BRAZIL                               INDONESIA                            FRANCE                                MEXICO                                SINGAPORE                           NANJING                                COMMENTRY                              BURGOS
Adisseo organised a two-day          Adisseo Indonesia organised a        At the end of June 2019, Adisseo      A seminar was held that gathered      Adisseo welcomed its customer       More than 30 key customers             SKM, a key customer in the south       The Burgos plant (Spain)
training session with its            presentation on the management       welcomed customers from               experts in the dairy, poultry and     New Hope at its offices in          and business partners in the           of India, visited the facilities in    welcomed the visit of a customer
customers, poultry feed              of mycotoxins in collaboration       the Maghreb for the “Mycogut”         swine sectors in Mexico, Central      Singapore.                          Asia Pacific region were invited       Commentry (France).                    from Ukraine.
integrators Pluma Agrovicola and     with its business partner, PT.       program, a training event             America, the United States and        This visit was an opportunity to    to Adisseo’s plant in Nanjing,         The objective of this meeting          Participants were given an
Bello Alimentos in Cascavel. The     Kalbe Farma Animal Health            dedicated to poultry that includes    Europe.                               showcase the company and its        China, including Cargill, JAPFA,       was to see the research centres        in-depth description of the site’s
content of the session addressed     Division.                            practical and theoretical             Several talks took place, including   animal feed expertise and to        Chamfre, Chung Ang Livestock           on site (Expertise and Nutrition       production tools. Accompanied by
technical aspects of management      Two seminars were held               sessions designed for industry        a presentation by partner             evoke ways of strengthening their   Feed, Hyundai Feed, Heung Sung         Research centres [CERN and             Adisseo managers, this meeting
and motivation.                      in August 2019 in Surabaya           professionals.                        Rabobank on the production            collaboration, since Adisseo has    Feed, New Panay Agri-ventures          CARAT]) in order to better grasp       also helped the customer better
Altogether, 24 employees from        and Jakarta, which gathered          Topics relating to poultry health     of proteins in the world and in       the ambition to contribute to the   and Everlast.                          Adisseo’s R&D capacities in            understand the organisation of
the production, nutrition and        together about 50 animal feed        as well as issues relating to         Mexico and a presentation of          expansion of New Hope in the        During the event customers             terms of animal feed. Hence,           the supply chain.
quality teams took part. These       experts. During the talks, the       the optimisation of breeding          Adisseo’s vision and future R&D       years to come.                      were able to visit the facilities      Adisseo was able to enhance the
two companies consider Adisseo       R-Biopharm test kit (a quick test    performances without antibiotics      projects.                                                                 and address market prospects           value of its products and better
a privileged partner, capable        device to detect the presence        were addressed.                       This event was greatly appreciated                                        for methionine and the effective       inform SKM about their use.
of providing technical support       of mycotoxins in raw materials)                                            by customers and prospects, all                                           production of animal feeds.            This visit helped reinforce
and consulting services for the      was unveiled. The Mycoman                                                  animal feed professionals.                                                Participants also had an overall       business relations with SKM, one
development of their activities.     application which helps to                                                                                                                           view of the quality control systems,   of the main animal feed players
                                     precisely dose anti-mycotoxin                                                                                                                        ensuring the reliability of            in India.
                                     products was also unveiled.                                                                                                                          Adisseo’s products, and their
                                                                                                                                                                                          role in terms of environmental
                                                                                                                                                                                          sustainability.
                                                                                                                                                                                          Visitors were impressed with
                                                                                                                                                                                          Adisseo’s expertise and commit-
                                                                                                                                                                                          ment in terms of sustainable
6                                                                                                                                                                                         development.                                                           SUSTAINABLE DEVELOPMENT REPORT 2019   –7
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
OUR                                                                                             CREATIVITY
                                                                                                                                        OUR VALUES
                                                                                                                                                                         RESPONSIBILITY

                      GROUP
                                                                                                            Which opens new paths to progress                 Each of us is a stakeholder in the company
                                                                                                           and new ways of succeeding together.                    and a contributor to its success.
                                                                                                                                                                     We encourage decisiveness,
                                                                                                                                                                     a sense of urgency, courage
                                                                                                                       TEAM SPIRIT                                          and delegation.
                                                                                                              Which unites us in our successes
                                                                                                                     and challenges.
                                                                                                                                                                 RESULTS-FOCUSED CULTURE
                                                                                                                                                           Which makes our actions effective and measurable,
                                                                                                                        INTEGRITY                             because we understand that success is built
 Adisseo became a subsidiary of the Chinese Bluestar Group in 2006. Since then, group revenue and     Which underpins our interaction with customers
                                                                                                                                                               on the quest for performance, continuous
employee numbers have risen year-on-year. In 2015, Adisseo became the first international company         and partners, ensuring that our actions
                                                                                                                                                             improvement and listening to our customers.
                    to have its shares traded on the Shanghai stock market.                             are consistent with our words and values.

                         > KEY FIGURES FOR ADISSEO
                                                                                                                                  OUR BEHAVIORS
          N°1
    worldwide in protected
                                               N°1
                                          worldwide in liquid
                                                                            N°2
                                                                     worldwide in methionine
                                                                                                                       COMMITTED
                                                                                                                 Delegation | Collaboration
                                                                                                                                                                              SIMPLE
                                                                                                                                                                     Agility | Flexibility | Speed
         methionine                          methionine                        (all forms)
                                                                                                                      COURAGEOUS                                           RESPECTFUL

                 N°3
                   worldwide
                                                                        1  st
                                                                international company
                                                                                                                 Risk taking (exc. for safety)

                                                                                                                   CUSTOMER FOCUS
                                                                                                                                                                              People (360°)
                                                                                                                                                                 Principles and values | Commitments
                                                                                                                                                                     Environment | Adisseo group
                                                                                                                                                                               Customers
        in nutritional ingredients specialty             to float on the Shanghai Stock Exchange                       Creating value
                for animal nutrition                                       in 2015                                 for Adisseo customers

    +2185
      employees
                                     1,44 Bn€ +3900
                                           in annual revenue                     customers                   ONE VISION, MANY MISSIONS
       worldwide                                                               in 100+ countries
                                                                                                                  Offering our world healthy,                        THE 4 CORNERSTONES

    +185 +1 200 M                                              €
                                                                                 2
                                                                                                         sustainable, affordable, high-quality food:                   OF ITS MISSIONS:
                                                                                                                  that is the major challenge
                                                                                                               to which Adisseo is contributing
     researchers                           invested                   manufacturing centers                 through the missions it has set itself:                            SAFETY
                                           since 2010                (Europe and Asia) and multiple                              •
                                                                         industry partnerships         To play its part in the sustainable development
                                                                                                                           of our world                                    ENVIRONMENT
                                                                                                                                 •

       15
production plants,
                                   10
                             research centers
                                                                3
                                                        business units
                                                                                      7
                                                                                   sales
                                                                                                                  To provide the animal feed
                                                                                                        and food industries with innovative products
                                                                                                                          and services
                                                                                                                                 •
                                                                                                                                                                     ECONOMIC PERFORMANCE

                                                                                                                                                                    CUSTOMER & DIGITAL FOCUS
      including 5            including 2 INNOV’IA                               departments              To deliver on its commitment to distribute
    INNOV’IA plants                                                                                   the value it creates fairly between its customers,
                                                                                                                 employees and shareholders

8                                                                                                                                                                                SUSTAINABLE DEVELOPMENT REPORT 2019   –9
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
> OUR GLOBAL PRESENCE

                                                                          CHESTER

                                                                                     KALLO
                                                                                             TURNHOUT

                                                                                     DENDERMONDE

                                                                COLOMBELLES

                                                                         ANTONY

                                                                NANTES
                                                                                     COMMENTRY
                                                          LA ROCHELLE
                                                                                         LYON
                                       HAMPSHIRE
                                                                         PONTAUMUR       SAINT CLAIR DU RHÔNE
                                                               BAYONNE
                                                                                       SALAISE SUR SANNE

                                         ATLANTA                         TOULOUSE
                                                                                                                NANJING
                                                               BURGOS                                                  NANTONG
                                                                  BARBASTRO                                             SHANGHAI
                                                                                                  DUBAÏ

                                                                                                           BANGALORE      SINGAPOUR

                                                   SAO PAULO

     Head office
     Innov’IA locations
     Other locations

     Sales offices

     Production sites
     Innov’IA sites and subsidiaries

     R&D centers
     Innov’IA centers & subsidiaries

10                                                                                                                                    SUSTAINABLE DEVELOPMENT REPORT 2019   – 11
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
A PREFERRED
                            PARTNER
       With its nutritional additives and solutions, Adisseo helps improve the effectiveness
  and quality of the food chain. To this end we are working to enhance the breeding performance
              of poultry, swine, dairy cows and aquaculture species in several fields:

THE SUSTAINABLE
DEVELOPMENT GOALS

• Nutritional performance
 to provide safe, quality products to final
 users and offer an effective alternative to
                                               > OUR PRODUCTS AND SERVICES
 antibiotics as growth promoters,

• Economic performance
  to produce at the cheapest cost
  and feed the vast majority,

• Environmental performance
 to use less water, less arable land,                                                                                                                                         Reducing
 fewer pesticides and limit waste.
                                                                                                                                                                         the environmental
Adisseo’s mission is to reinforce food                                                                                                                                  impact of sulfurated
security and provide food that is better
quality, more economical and more
                                                                                                                                                                              products
respectful of the environment.
                                                       POULTRY                   RUMINANTS                 SWINE                      AQUACULTURE
                                                                                                                                                                    Adisseo relies on a high level of upstream
                                                                                                                                                                    integration to secure its methionine
                                               SERVICES                     PATALABILITY          ESSENTIAL                       FEED                              value chain. Sulfuric acid is one of the
                                                                                                  NUTRIMENTS                      DIGESTIBILITY                     most commonly used compounds across
                                               PNE                          Krave®                                                                                  a broad spectrum of industry sectors, so
                                               DIM                          Optisweet®            Rhodimet®                       Rovabio® Excel                    in addition to ensuring its own security of
                                               E.lab                        Gusti®                SmartLine™                      Rovabio® Advance                  supply, Adisseo also provides this product to
                                                                                                                                                                    external customers.
                                                                            Maxarome®             AdiSodium™                      Rovabio® Advance Phy
                                                                            Delistart®            Microvit®                                                         Adisseo offers its customers a regeneration
                                                                                                                                                                    service that makes the product ready for
                                                                                                                                                                    re-use, introducing a new way of promoting
                                                                                                                                                                    a virtuous circular economy. This service
                                                                                                                                                                    is greatly appreciated by industries that
                                                                                                                                                                    use large volumes of sulfuric acid, since it
European leader in the development             TOOLS                        HEALTH                FEED PRESERVATION               MYCOTOXIN                         reduces both the environmental impact of
and production of new additives in powder
                                                                            BY NUTRITION                                                                            their production processes and the carbon
form, Innov’IA strengthens Adisseo’s           Rhodimet® Nutrition Guide                          Mold-nil®                       UNIKE® Plus                       footprint of their products.
expertise in shaping their additives.          Rovabio® Advance Predictor   Apex®
                                                                                                  Salmo-nil®                      TOXY-NIL® Plus
                                                                                                                                                                    Our group is therefore a major force in
                                               Mycoman®                     Alterion®             OXY-NIL®                        TOXY-NIL®                         sulfuric acid regeneration in France and
                                                                            Adimix®               EVACIDE®                                                          Western Europe. Adisseo is fully engaged
                                                                            Selisseo®             Nutri®-Bind                                                       with the sustainability policy it applies
                                                                                                                                                                    internally and externally for the benefit of
                                                                                                                                                                    its customers.

12                                                                                                                    > More information available at adisseo.com       SUSTAINABLE DEVELOPMENT REPORT 2019   – 13
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
> OUR APPROACH TO GROUP SAFETY  
                                                                                             > Safety Day 2019

              SAFETY IN
                                                                                             Looking back at the annual Global Safety Day, organised in all of Adisseo’s industrial sites, business regions,
                                                                                             research centres, and functional divisions through various animations, training sessions, visits, and discussions
                                                                                             focusing on the “Zero Accident” goal. This event raises the awareness of employees to safety, the company’s
                                                                                             No. 1 priority.

            ALL AREAS, OUR
            NO. 1 PRIORITY
          Ensuring the safety of persons, installations, products, transport
  and the environment is Adisseo’s No. 1 priority. Reinforced action plans have been
                                                                                             ANTONY                                   R&D CENTRES                                  COMMENTRY
       implemented to guarantee safety, thanks to innovative and continuous
                                                                                             Several workshops on wellbeing           Highway Code training sessions, risks        Simulation workshops
        awareness-raising measures. Every day, all employees rally to reach                  at work, relaxation, light therapy,      and collisions, creation of safety posters   and a Safety Escape Game
                                                                                             review of the Highway Code, first aid    by teams
                             the “Zero Accidents” goal.                                      training sessions

                                                                                             ROCHES-ROUSSILLON                        BARBASTRO                                    BURGOS
                                                                                             Workshops and discussions about          Focus on the “6 Golden Rules”, safety        Interactive exchanges, first-aid
                                                                                             notions of perception and decision-      observations (FOS), actions plans and        training sessions
                                                                                             making, presentation of the ADISAFE      inspections
                                                                                             programme and organisation of a Safety
                                                                                             Escape Game

                                                           1000
 DID YOU KNOW?
 7500 people die every day in the world from accidents
 at work or occupational diseases.

 Source: ILO, International Labor Organization
                                                         people die every day in the world
                                                         due to an occupational accident     NANJING                                  ASIA PACIFIC                                 SAO PAOLO
                                                                                             Safety seminars and demonstrations       Quiz on food safety, emergency               Discussions and animations
                                                                                             around the construction of the new       instructions in case of an earthquake,       on Adisseo’s safety culture
 THE SUSTAINABLE                                                                             BANC II plant                            prevention against crime, road safety
 DEVELOPMENT GOALS

                                                                                                                                                                                       SUSTAINABLE DEVELOPMENT REPORT 2019   – 15
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
> OUR APPROACH TO GROUP SAFETY

                                                                                                                                                                > Towards a “Zero Accident” goal
     > 2019, the best year for safety
                                     Number of accidents per 200,000 hours worked                                                                               In 2019 Adisseo’s safety performance
                                                             TRIR (Total recordable Injuries Rate)                                                              was excellent thanks to many preventive
                                                                                                                                                                measures as well as the involvement
                                                                                                                                                                of all internal and external employees.
                                                                                                                                                                The sites in Nanjing and Burgos
     Our 2019 results represent                                                                                                                                 illustrate this commitment:
     Adisseo’s best ever performance

                                                                                                                                                    GRI 403-9
     in terms of safety. Despite a
                                                                                                                   2019 target
     difficult second quarter, our safety             1.35

                                                                                                                                                                         2
                                                                                                                    TRIR < 0.6
     performance over the three other
     quarters was good and very close to
                                                                                                                                                                                                           NANJING                                      BURGOS
     our objective.

                                                                                   1.05
                                                                                                                                                                                                           Construction for the second AT88             Adisseo Burgos obtained new awards
                                                                 1.03

                                                                                                     0.97
                                                                                           0.95
                                                                                                                                                                                                           liquid methionine production platform        for its safety performance:

                                                                                                                                                                        Million
                                                                                                            BEST
     This result is the fruit of various                                                                    EVER
                                                                                                                                                                                                           has already totalled more than 2 million     the MC-Mutual prize for going beyond
     specific action plans dedicated
                                                                                                                                                                                                           working hours without accidents. This        5 years without accidents and the
     to safety which are deployed
                                                                                                                                  ARGE                                  of working hours                   strategic project represents a significant   COASHIQ prize for going 3 years
                                                                          0.74

     throughout the company. Among                                                                                                                                                                         investment of EUR 435 million and will       without accidents.

                                                                                                            0.7

                                                                                                                                          T
                                                                                                                                                                           without accident

                                                                                                                             T
     them, several safety culture                                                                                                 TRIR                                                                     contribute to the development of Adisseo’s
     programmes were launched in the                                                                                               < 0.6                                                                   global liquid methionine sales
     last few years in our most accident-
     prone sites. This performance is                                                                                       Our long-term goal
     also linked to the deployment of                                                                                             is to achieve a
                                                                                                                              TRIR of below 0.3
     good practices and of our safety
     culture on the sites of subsidiary
     and recently acquired companies                                                                                                                            > First aid training course
     such as Nutriad and Inodry.

                                                      2013      2014     2015     2016     2017      2018   2019    2020   2021    2022      2023
                                                                                                                                                                Training in first aid means being able
                                                                                                                                                                to react as fast as possible in accident
                                                                                                                                                                situations and saving lives.

                                                                                                                                                                Aside from the 17 workplace first-aiders
                                                                                                                                                                on site, 60% of Antony’s employees have

     > Adisafe,
                                                                                                                                                                attended a first aid training course.

                                                                                                                                                                The Red Cross came to our offices

     for an integrated safety culture                                                                                                                           to organise several training sessions
                                                                                                                                                                during Adisseo’s annual Safety Day
                                                                                                                                                                and the European Heart Failure
                                                                                                                                                                Awareness Days.
     In 2019 the Adisafe programme was launched in the Roches-Roussillon site, which also
     included staff from Bayonne. Adisafe is an approach that aims to establish an integrated                                                                   Those reflexes and basic notions will
     safety culture, i.e. involve all employees to reach the shared objective of “Zero Accidents”                                                               also help everyone in their personal
     defined by Adisseo. Indeed, good safety performance is the result of everyone’s vigilance                                                                  lives.
     and actions.

                                                                                                                                                                                                                                      60%
     Nine areas of work have been defined, based on a diagnostic in the form of a questionnaire
     and interviews, undertaken with the help of the staff. Common knowledge, roles
     and responsibilities, and the management of instrumental safety barriers were already
     addressed at the end of the year.

     The approach is based on the idea of enabling and seeking the participation of as many                                                                                                                                               of Antony’s staff
     people as possible.                                                                                                                                                                                                                    trained in first aid

    16                                                                                                                                                                                                                                                      SUSTAINABLE DEVELOPMENT REPORT 2019   – 17
2019 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
> OUR APPROACH TO GROUP SAFETY

                                                                                                                                                                                 TIGHTER SAFETY
    > New                                                                                                                                                                           MEASURES
    railway accesses
    for Burgos                                                                                                                              >Deployment of
     In October 2019 Adisseo Burgos inaugurated new railway
                                                                                                                                            good practices
     installations in the presence of representatives Renfe and
     Adif (national railway companies) as well as raw material                                                                              In 2019 the Barbastro (Spain) and Kallo (Belgium) sites
     suppliers Tramesa, Fertiberia and Tepsa.                                                                                               increased their level of application of good safety practices.
                                                                                                                                            An action plan was set out with the implementation of new
     The guests attended a presentation of the site and its evolution                                                                       individual and collective protective equipment, reinforced
     from 1975 to the present, highlighting the growing importance                                                                          signage (traffic plan, light signalling on handling chariots),
     of railway transport since the beginning of its activities.                                                                            and changes to certain installations for more safety. Training
                                                                                                                                            sessions were carried out for the employees to adopt good

                                                                                    > Coordination
     The event ended with a visit of the new facilities as well as of                                                                       reflexes, appropriate the “6 Golden Rules” and Adisseo’s
     the unloading stations for raw materials.                                                                                              safety culture.

     This EUR 6.9 million investment has helped improve working
     conditions for operators as well as safety during handling                           with                                              In April Adisseo CEO Jean-Marc Dublanc visited the sites and
                                                                                                                                            observed the effective implementation of these good practices.

                                                                                   public emergency
     operations, movement of wagons and pedestrian traffic.                                                                                                                                                  In the field, they reviewed our Rhodimet® AT88 feed mill safety
     The creation of an AT88 liquid methionine loading station now                                                                          In 2019, the North American teams have also developed            product stewardship program by emphasizing its value to
     enables direct delivery to customers by wagon rather than                                                                              a wholistic approach to safety. Various training sessions        our customers. Similarly, safety management at the production
     trucks, thereby ensuring better safety conditions and a reduced
     impact on the environment.                                                        services                                             were conducted: shooting sessions given by the local police
                                                                                                                                            department, an interactive presentation on first aid,
                                                                                                                                            and ergonomical exercises.
                                                                                                                                                                                                             plants in Hampshire (USA) has been improved (Employee
                                                                                                                                                                                                             awareness of the 6 golden rules, reinforcement of safety signs,
                                                                                                                                                                                                             new security system).

                                                                                   In December 2019 the      roles and responsibilities

                                                                                                                                                                                                             > Crisis
                                                                                   Commentry site welcomed   of various actors (public
                                                                                   15 or so professional     and private) in the case
                                                                                   officers and volunteers   of emergency situations.
                                                                                   from the Allier Depart-
                                                                                   mental Fire and
                                                                                                             The visitors were
                                                                                                             introduced to the activities                                                                    management tools
                                                                                                                                                                                                             training session
                                                                                   Emergency Service to      on site as well as to
                                                                                   exchange ideas with       major possible accident
                                                                                   Adisseo’s teams about     scenarios and the different
                                                                                   safety processes.         means of controlling
                                                                                                             them. The day ended with
                                                                                   This occasion allowed     a visit of the whole site.                                                                      Preparations for managing emergency situations that
                                                                                   everyone to discuss the                                                                                                   might present an immediate risk of causing serious harm to
                                                                                                                                                                                                             people’s health, goods and the environment is an essential
                                                                                                                                                                                                             element for any health and safety management programme.

                                                                                                                                                                                                             The basis for these preparations includes having an internal

     > Technical interruption 2019                                                                                                                                                                           operational plan and contingency arrangements with an
                                                                                                                                                                                                             appropriate training course and a test and exercise programme.

                                                                                                                                                                                                             The Roches-Roussillon site reinforced training sessions for its
     Every two years the Roches-Roussillon          A safety “Zero Accidents” challenge,                                                                                                                     HSE executives and team leaders to learn about good reflexes
     site organises technical interruptions         rewarding the best individual and                                                                                                                        and the use of crisis management tools in order to better
     on its production sites and carries out        collective practices, has been                                                                                                                           understand interactions with regulatory authorities (DREAL,
     maintenance operations, regulatory             implemented with the commitment                                                                                                                          CODIS, prefecture, town council, police force).
     checks and changes relating to                 of everyone, to successfully carry
     improvement projects. The technical            out the many complex operations in                                                                                                                       The training module, delivered by GESIP (Petroleum Fire Safety
     interruption is an investment of more          the safest possible conditions.                                                                                                                          Study Group) is based on various operational tools shared
     than EUR 20 million and a large-scale                                                                                                                                                                   between industries and public emergency services. Adisseo’s
     operation, with hundreds of people             The Commentry and Burgos sites                                                                                                                           HSE support helped with the transposition of theory to the
     working (employees and external                also carry out this type of essential                                                                                                                    practical tools used. During this training course, four tools were
     parties) for several weeks.                    operations, since technical interrup-                                                                                                                    presented: the situation sheet, the log book, the tactical situation
                                                    tions also contribute to meeting                                                                                                                         (SITAC) and SAOIELC.
                                                    the quality, health & safety
                                                    and environmental requirements.

    18                                                                                                                                                                                                                                   SUSTAINABLE DEVELOPMENT REPORT 2019   – 19
> OUR APPROACH TO SUSTAINABLE GROWTH
                                                                                                                 INNOVATION AND THE RAPID
                                                                                                               DEVELOPMENT OF ITS KEY SKILLS
                 ACCELERATING                                                                          > Innov’L@b
                  INNOVATION                                                                           at the heart of innovation
              Adisseo’s ambition is to be a profitable and growing company                             Innov’L@b is a collaborative network created by Adisseo which pools the skills
                                                                                                       required to identify, assess and integrate disruptive technologies. Its mission is to
      that operates sustainably. To this end, research and innovation are essential                    seek, select and develop proofs of concept (POC) for solutions, technologies and
                                                                                                       business models that will contribute to Adisseo’s sustainable growth.
        to set the company apart and offer its clients innovative and sustainable
                              solutions to help them grow.                                             The selection of POCs is made according to three key performance indicators (KPIs):
                                                                                                       improving animal welfare and lowering mortality rates, reducing greenhouse gas                      in 2019:
                                                                                                       emissions and contributing to sustainable development, and guaranteeing reduced
                                                                                                       costs and the improved effectiveness of livestock production.

                                                                                                                                                                                                         48
                                                                                                       In 2018 Adisseo launched, in collaboration with Seventure Partners, AVF, an institu-
                                                                                                       tional fund dedicated to animal food, nutrition, and health. In 2019 three investments
                                                                                                       were made including for the French Rennes-based start-up TIBOT Technologies, which
                                                                                                       develops robotic solutions for poultry farmers.
                                                                                                                                                                                                   proofs of concept
                                                                                                       These partnerships have led to the creation of Spoutnic and Spoutnic NAV, two robots        (POCs) that have been
                                                                                                       whose function is to ensure poultry welfare while improving the technical and econo-
                                                                                                       mic performances of agricultural holdings and farmers’ working conditions.
                                                                                                                                                                                                  selected and evaluated

                                                                                                       Nowadays, Innov’L@b continues to seek new projects with start-ups and companies,

                                                                                                                                                                                                          40
                                                                                                       offering innovative solutions to all aspects of the livestock industry.

                                                                                                                                                                                                       preselected
                                                                                                                                                                                                       applications
                                                                                                                                                         •   health through nutrition
                                                                                                                                                         •   mycotoxin management

                                                                                                                                                                                                              3
                                                                                                                                                         •   new raw materials
                                                                                                                                                         •   precision breeding
                                                                                                                                                         •   analytical methods
                                                                                                                                                         •   biosafety
                                                                                                                                                         •   the digitalization of breeding          projects of POC
                                                                                                                                                                                                         are under
                                                                                                                                                                                                        development

 DID YOU KNOW?                                          CONSUMPTION INDEX
 Animals’ capacity to convert feed
 into live weight relies heavily
 on species and livestock management.
                                                                                                                                                                                                              3
                                                                                                                                                                                                       investments
 Source : IOP (Institut of Physics)
 publishing December 2017
                                        6 kg 2,7 kg 1,6 kg
                                           of food        of food         of food
                                                                                        1 kg
                                                                                          of food
                                        to produce     to produce       to produce      to produce     > SPOUTNIC                                    > SPOUTNIC NAV
                                        1 kg of beef   1 kg of pork   1 kg of chicken   1 kg of fish   is intended for layer farms,                  is intended for broiler chicken,
                                                                                                       it encourages poultry to lay eggs in nests,   it stimulates movement and improves
                                                                                                       avoiding laying on the ground, and limits     well-being thanks to a scraper that
                                                                                                       financial losses.                             allows the litter to be aerated.
 THE SUSTAINABLE
 DEVELOPMENT GOALS

                                                                                                                                                                                                SUSTAINABLE DEVELOPMENT REPORT 2019   – 21
> OUR APPROACH TO SUSTAINABLE GROWTH

                                                                                                                                                                                                                             > Adisseo invests in the development
                                                                                                                                                                                                                             of a portable nanometric device

                                                                                                       > BANC II :                                                                                                           In order to accelerate    the early detection of     Unlike traditional
                                                                                                                                                                                                                             its development in        contaminants such as       methods, all
                                                                                                       Completion of                                                                                                         terms of innovation,      mycotoxins, directly       stakeholders in the
                                                                                                       a new logistics centre                                                                                                in addition to internal   on site. This device       supply chain can
                                                                                                                                                                                                                             research, Adisseo         allows for better          easily use this device
                                                                                                       in Nanjing                                                                                                            now also relies on        quality control of food    at any moment to
                                                                                                                                                                                                                             venture capital.          by detecting the pre-      gather results in real
                                                                                                                                                                                                                                                       sence of mycotoxins        time and thus create
                                                                                                       The new logistics centre of the future                                                                                AVF, the investment       in cereals destined for    value throughout the
                                                                                                       BANC II plant in China was completed in                                                                               fund created in 2018      the animal industry.       food production cycle.
                                                                                                       May 2019 and is part of a global EUR 435                                                                              by Seventure for          It potentially offers
                                                                                                       million project to build a new production                                                                             which Adisseo is a key    a dedicated solution,      Several other projects
                                                                                                       platform that will supply 180,000 tons of                                                                             investor, carried out     capable of real-time       are being developed
                                                                                                       Rhodimet® AT88 per year. Located close                                                                                its first operation       analysis and adapted       within AVF. These
                                                                                                       to Adisseo’s first Nanjing-based plant, this                                                                          at the start of 2019.     to the detection of        new projects will
                                                                                                       new methionine production platform will                                                                               Inspecto Solutions        a series of contami-       enable Adisseo to
                                                                                                       meet customer demands as well as the                                                                                  Ltd., the target          nants according to the     foster innovation in
                                                                                                       company’s sustainable growth objectives.                                                                              company, is currently     customer’s needs.          terms of developing
                                                                                                                                                                                                                             developing a portable                                new products and
                                                                                                       The new logistics centre includes                                                                                     nanometric device for                                solutions.
                                                                                                       several packaging lines, a warehouse,
                                                                                                       storage tanks and a bulk loading station.
                                                                                                       In its operational phase the logistics
                                                                                                       centre will be able to manage more
                                                                                                       than 360k tons per year of Methionine
                                                                                                       AT88 and ensure its reliable and timely
                                                                                                       delivery to customers in China and

     > A new research centre
                                                                                                       internationally. Thanks to the excellent
                                                                                                       work and the cohesion of Adisseo’s
                                                                                                       teams in Nanjing, Shanghai (China) and

     dedicated to aquaculture                                                                          Lyon (France), the construction process
                                                                                                       suffered no accidents or anomalies

     in Singapore
                                                                                                       and the final cost ended up being below
                                                                                                       budget.

     On 13 December 2019 Adisseo                   Agency (SFA), ASA will benefit from the
     inaugurated its new research and              SFA’s tropical aquaculture expertise and                                                                                                                                                                > Adisseo takes
     development centre dedicated to               will also be able to access biological                                                                                                                                                                  part in the Sommet
     aquaculture in Singapore.                     material available at the MAC to aid                                                                                                                                                                    de l’Élevage
                                                   aquaculture research.
     ASA (Aquaculture Station by Adisseo) has
     assembled a team of aquaculture experts       The new research centre’s mission is to                                                                                                                                                                 For the first time Adisseo has taken part in
     to focus on nutrition, aquatic animal
     health and innovative technologies relating
                                                   meet the challenges of the fast-expanding
                                                   aquaculture industry (fish and shrimp),
                                                   by developing strong partnerships with
                                                                                                                                                      > Sustainable development                                                                            the Sommet de l’Élevage which took place
                                                                                                                                                                                                                                                           in Cournon d’Auvergne (63), France.

                                                                                                                                                      at the heart of Adisseo’s
     to aquatic sciences.
                                                   academics the world over, especially in                                                                                                                                                                 This European fair for breeding
     Located within the Marine Aquaculture
                                                                                                                                                                                                                                                           professionals gathers 1500 exhibitors and
     Centre (MAC) of the Singapore Food            the Asia Pacific region.                                                                                                                                                                                attracts more than 95,000 visitors from

                                                                                                                                                      6th Catalysis Days                                                                                   all over the world – an opportunity for
                                                                                                                                                                                                                                                           Adisseo to present its activities in the field
                                                                                                                                                                                                                                                           of Ruminant Products to dairy farming
                                                                                               > Technical exchanges with                                                                                                                                  professionals.

                                                                                               Electricité de France (EDF)
                                                                                                                                                      In December 2019 Adisseo’s 6th Catalysis       Chemical Industry” and to show
                                                                                                                                                      Days took place in the offices of the Solvay   participants around the innovation centre.
                                                                                               For Adisseo’s            In addition, five             Research & Development Centre in Lyon
                                                                                               relations with           people from Adisseo’s         (France) which hosts our Cinachem              This was also an opportunity to present
                                                                                               local companies,         team were able
                                                                                                                                                      research centre.                               Adisseo’s contribution to sustainable
                                                                                               and upon the             to visit EDF’s
                                                                                               request of EDF, the      neighbouring power                                                           development and the creation of
                                                                                               Roches-Roussillon        plant in Saint-Alban.         Organised over two days, this annual event     innovative products and services in the
                                                                                               site (France)            These exchanges               aims to reinforce the diversity, quality       fields of animal food and the food industry.
                                                                                               welcomed 30 of           helped Adisseo                and originality of Adisseo’s Catalysis         The event gathered together 30 people,
                                                                                               EDF’s employees          understand EDF’s              Research and Innovation (R&I) approach.        consisting of PhD students, postdoctoral
                                                                                               to share views on        constraints and
                                                                                                                                                      These meetings represent an excellent          researchers and their supervisors, as well
                                                                                               the management           analyse possible
                                                                                               of the ventilation       solutions to help             opportunity to discuss with Adisseo’s main     as the heads of Sustainable Development
                                                                                               installations of the     carry out EDF’s               academic partners the topic “Sustainable       for Solvay and Adisseo.
                                                                                               plant’s building.        project.                      Development, a Challenge for Tomorrow’s

     22                                                                                                                                                                                                                                                    SUSTAINABLE DEVELOPMENT REPORT 2019      – 23
> OUR APPROACH TO SUSTAINABLE GROWTH

                                                                                                                                                                              > 2019 : Adisseo maintains its
                                                                                                                                                                               environmental investments
                                               > Closure of the Polar project
                                                                                                                                                         Our HSE operational budgets,
                                                                                      The Polar project represented an investment of more than           which must integrate an                                                         Trend in HSE expenditure
                                                                                                                                                                                                                                                                  (in million €)
                                                                                      EUR 110 million destined to increase liquid methionine             increasing number of regulatory
                                                                                      production capacity in Europe. The aim was also to secure          constraints (additional studies,                                                  Operational costs                       HSE investments
                                                                                      access to raw materials and to improve the reliability and         rising taxes, etc.) are under                       70
                                                                                      competitiveness of our installations.
                                                                                                                                                         control thanks to a deliberate
                                                                                                                                                         HSE investment strategy of

                                                                                                                                                                                                                                                                                                                43.1
                                                                                      The 3 years of the operational construction phase ended with                                                           60
                                                                                                                                                         close to EUR 30 million per year

                                                                                                                                                                                                                                                                                                                                      34.8
                                                                                      the activation of a new effluent treatment furnace and a new
                                                                                      unloading station for methyl mercaptan (MSH) wagons on the         over the last five years. Each
                                                                                                                                                                                                             50

                                                                                                                                                                                                                                                                                     27.8
                                                                                      Saint Clair du Rhône site (France). These two latter elements      industrial project is made good

                                                                                                                                                                                                                                                        26.1
                                                                                      in the project represented 70,000 hours of work for some fifty     use of to improve and strengthen
                                                                                      people. No work accidents were reported.

                                                                                                                                                                                                                                18.2
                                                                                                                                                         our management of safety and                        40

                                                                                                                                                         environmental risks and to
                                                                                      On 19 December 2019 the closing day for the Polar project
                                                                                      took place in Saint Clair du Rhône in the presence of François     reduce their impact in a strategy                   30

                                                                                      Mailhos, Adisseo’s Industrial Director, who also presented the     of sustainable growth.

                                                                                                                                                                                                                                                                                                                                      24.6
                                                                                                                                                                                                                                23.4
                                                                                      outcome of the Polar project for the Burgos site (Spain).
     > Adisseo obtains its first

                                                                                                                                                                                                                                                                                     23.0
                                                                                                                                                                                                                                                        22.1

                                                                                                                                                                                                                                                                                                                21.2
                                                                                                                                                                                                             20
                                                                                                                                                         As in 2018, 2019 saw a significant
     “sustainable development” loan                                                   The aim of this day was to review the project and to share         increase in the environmental                       10
                                                                                      with the whole team the lessons learned as well as the             share of investments, due to
                                                                                      positive points and areas of improvement. Many topics were
     On 22 November            development of this        water and energy                                                                               several major projects (50% of
     2019 in Hong Kong,        type of loan and thus      consumption of the          addressed during the meeting, among which were the project’s                                                            0
     Adisseo successfully      use the loaned funds       production units.           organisation, technical aspects, safety on site, purchasing and    investments in 2018-2019 vs.                                    2015                   2016                         2017                        2018                  2019
     secured with a group      freely.                                                commissioning. The constant improvement approach will help         the usual 25%). The construction
     of 4 banks a loan of                                 Adisseo, a leading          capitalise on this feedback for future projects.                   of a new water treatment plant
     EUR 200 million over      For that purpose,          actor in the food chain,
                                                                                                                                                         in Commentry (France) is under
     5 years (under the hol-   Adisseo has identified     contributes to one of                                                                                                                                                                            Economic value

                                                                                                                                                                                                                                                                                                                                             GRI 201-1
     ding BlueStar Adisseo     several KPIs, in line      the major challenges                                                                           way and the construction of a new
     Nutrition Group Ltd)      with its sustainable       for the planet: feeding                                                                        effluent treatment furnace in the
     with competitive          development strategy.      the world’s ever-
                                                                                                                                                         production unit of a methionine

                                                                                                   110 M€
     financial conditions                                 growing population
     that will enable the      The company has            sustainably.                                                                                   intermediary in Saint Clair du                                           Revenue                                                                   EBITDA
     group to finance its      set clear and easily                                                                                                                                                                                (in million €)                                                  (Undistributed economic value)
                                                                                                                                                         Rhône (France) started mid-2019.                                (Direct economic value created)                                                     (Base 2017)
     future development.       measurable objectives      Adisseo has shown the
                               based on areas of          increasing integration
     With an interest rate     development such           of sustainable                                   of investment                                                                                                               1461                1440
     linked to the achieve-    as safety at work,         development in all its                                                                                                                                  1363                                                                      100
     ment of key objectives    research and deve-         activities, including its                        for POLAR project
     in terms of social        lopment efforts            responsible financing                                                                                                                                                                                                                                  84                 87
     responsibility, Adisseo   for bio-sourced            strategy thanks to this
     can benefit from the      processes, and the         innovative solution.
                                                                                                                                                                Value added distribution
                                                                                                                                                                    (3 years average 2017-2019)

                                                                                                                                                                      4%
                                                                                                                                                                Local taxes                                       2017                  2018               2019                             2017                2018                2019

    > Adisseo holds its                                                                                                                                                                            51%
    first booth at Asian Pacific                                                                                                                        17%                                       Salaries                             FCFAT                                                  Public subsidies received

                                                                                                                                                                                                                                                                                                                                             GRI 201-4
                                                                                                                                                        Taxes                                                              (Free cash flow after tax)                                                       (In million €)

    Aquaculture 2019
                                                                                                                                                                                                                                  (Base 2017)

                                                                                                                                                                                                                  100                                                                                           11.06
                                                                                                                                                                                                                                                            90                          10.62
                                                                                                                                                                                                                                                                                                                                    9.15
                                                                                                                                                                              28%
                                                                                                                                                                              Shareholders
     For the first time Adisseo took part               During the event, Adisseo’s booth
     in the Asian-Pacific Aquaculture                   featured the company’s latest
     2019 (APA), organised by the World                 aquaculture solutions for more than                                                                                                                                             2018
     Aquaculture Society, which was held                200 aquaculture professionals and
     in June in Chennai, India.                         specialists. In collaboration with APA,                                                                                                                   2017                                     2019                             2017                2018                2019

     The event included many rewarding                  Adisseo also organised a seminar which
     professional meetings.                             welcomed more than 90 clients and
                                                        media from South-East Asia and India.                                                                                                                                           -52

     24                                                                                                                                                                                                                                                                                SUSTAINABLE DEVELOPMENT REPORT 2019               – 25
> OUR APPROACH TO SOCIAL RESPONSIBILITY
                                                                                                                            BUILDING THE FUTURE

                     ATTENTION
                    & SOLIDARITY
      As a company that pursues a corporate social responsibility (CSR) policy,
    Adisseo aims to guarantee the satisfaction and commitment of its employees
  through measures that promote wellbeing, health at work, diversity and solidarity
                                                                                      > Adisseo implements
             (local events, support to humanitarian organisations, etc.).             its Code of Ethics
                                                                                      Adisseo’s Code of Ethics sets out                     Adisseo’s Code of Ethics addresses                 At the same time a platform to report
                                                                                      the company’s values and conduct.                     topics such as conflicts of interest, anti-        illegal conduct was implemented.
                                                                                      It reflects the company’s commitment                  corruption policies, anti-competitive
                                                                                      in terms of integrity and ethics and                  practices, guidance in terms of gifts and          > https://adisseo-ethics.signalement.net
                                                                                      reinforces its reputation thanks to just              entertainment, fight against fraud, respect
                                                                                      and transparent business practices.                   for human rights, safety at work, haras-         “The success of a company is based on the
                                                                                      It sets out principles and rules of conduct           sment prevention, equal opportunity and           trust of its stakeholders, including bu-
                                                                                      for all employees, whatever their function            the protection of personal data.                  siness partners, civil society, shareholders
                                                                                      and position, which they undertake to                                                                   and especially employees. Success can
                                                                                      respect and implement on a daily basis                In 2019 Adisseo organised a general trai-         only be gained by ensuring transparency,
                                                                                      in the course of their duties.                        ning session for all employees on a variety       reliability and equality.”
                                                                                                                                            of topics with online training sessions
                                                                                                                                            (e-learning) as well as classroom lectures.       Jean-Marc Dublanc, Adisseo CEO

                                                                                      > Adisseo, silver medallist of Ecovadis
                                                                                                                                                                                    CSR Performance
                                                                                      Ecovadis awarded           which aims to
                                                                                      silver to Adisseo for      promote and foster                Insufficient   Partial    Moderate        Advanced         Outstanding     Average score
                                                                                      its CSR performances       ethical, social and
                                                                                      with a global score        environmental perfor-
                                                                                      of 57/100.                 mance throughout
                                                                                                                 the supply chain.                                              OVERALL SCORE
                                                                                      In Environmental
                                                                                      terms, Adisseo is          This recognition
                                                                                      ranked in the top 9        encourages Adisseo
                                                                                      companies evaluated        to pursue its efforts
                                                                                      in the field of animal     in terms of sustai-
                                                                                      feed manufacturers.        nable development.
                                                                                                                                                                                       57/ 100

                                                  25%
                                                                                                                 Management of

  DID YOU KNOW?
                                                                                      In Social and Human        environmental impact
                                                                                      Rights terms, Adisseo      as well as social policy                                                 82nd
                                                                                      is ranked in the top 25    are the company’s                                                     percentile

  Animal protein contributes                                                          companies evaluated        strong points. The
                                                                                      in the field of animal     detailed analysis of
  to 25% of our protein needs.                                                        feed manufacturers.        the results will help                                   LABOR &                                             SUSTAINABLE
                                                                                                                 us define areas for             ENVIRONMENT           HUMAN RIGHTS                 ETHICS                  PROCUREMENT
  Source : Global Food FAO stat 2016                                                  This result leaves         improvement in the
                                                                                      Adisseo clearly above      field of responsible
                                                       of our protein needs           the average in its field   purchases, and
                                                                                      (45/100).                  finalise the imple-
                                                                                                                 mentation of the Code               70/ 100                60/ 100                   50/ 100                  40/ 100
                                                                                      Ecovadis is a renowned     of Ethics and related
  THE SUSTAINABLE                                                                     assessment body            training sessions.                   Weigh                 Weigh                     Weigh                    Weigh

  DEVELOPMENT GOALS

                                                                                                                                                                                                    SUSTAINABLE DEVELOPMENT REPORT 2019       – 27
> OUR APPROACH TO SOCIAL RESPONSIBILITY

                                                                                                                                                                        COMMITTED TO EMPLOYEE
     > Sustainable procurement                                                                                                                                              SATISFACTION
                                                                                                                                                   THE SUSTAINABLE
     Supplier risk management has become a           This is supplemented by systematic                                                            DEVELOPMENT GOALS
     central issue for Adisseo, not only in terms    consideration of CSR aspects in all
     of its business continuity but also more        purchasing strategies, the formalization
     broadly in application of its Responsible       of these aspects in all purchasing
     Procurement policy.                             requirements documents as well as in
                                                     all annual supplier assessments.
     A complete screening of all our suppliers
     is carried out annually according to the
     Responsible Procurment issues of each
                                                     Specific CSR audits are implemented
                                                     for suppliers considered at risk.                                                             > Recognition
     purchasing category, in order to guarantee
     the sustainability of our supplies.
                                                     Establishing stable and responsible
                                                     relationships with our suppliers is the
                                                     foundation for building sustainable supply
                                                                                                                                                   of employees
     Action plans are defined and include            chains.
     industrial investments to secure the                                                                                                          Adisseo attaches particular importance to valuing
     supply of raw materials as well as the                                                                                                        its employees and recognising their work.
     establishment of sustainable partnerships
     with suppliers.                                                                                                                               In 2019 the plant in Nanjing organised a ceremony for the promo-
                                                                                                                                                   tion of 29 of its employees. Mr. Ru Chengjun, the General Director
                                                                                                                                                   of the Nanjing plant and its Industrial Director Jean-Paul Alozy,
                                                                                                                                                   congratulated the staff on their commitment.

                                                                                                                                                   Three employees received the “Responsible Care” project prize
                                                                                                                                                   awarded by the Jiangbei Union.                                              > The Nanjing plant
                                                                                                                                                   In Commentry 26 medals were awarded to employees for their 20
                                                                                                                                                   to 45 years of commitment and their contribution to the company
                                                                                                                                                                                                                               celebrates its
                                                                                                                                                                                                                               10th anniversary
                                                                                                                                                                                                                                In 2019 the Nanjing site           Mr. Bian Zhongwu, Director
                                                                                                                                                                                                                                celebrated its 10th anniver-       of Nanjing’s “New Material
                                                                                                                                                                                                                                sary. To mark the occasion         Science and Technology
                                                                                                                                                                                                                                an event was organised for         Park” which Adisseo is
                                                                                                                                                                                                                                all Chinese staff. After a         part of, congratulated and
                                                                                                  > Participate in the training                                                                                                 review of the site’s activities,   recognised our staff for
                                                                                                  of future professionals                                                                                                       the Director General,              their excellent work in all
                                                                                                                                                                                                                                Mr. Ru Chengjun, presented         these fields. A prize was
                                                                                                                                                                                                                                the plant’s record in terms        awarded to the employees
                                                                                                  Adisseo participates     Adisseo has also
                                                                                                  in the students’ trai-   opened its doors to
                                                                                                                                                                                                                                of people safety, process          for their involvement.
                                                                                                  ning and professional    14- and 15-year                                                                                      security, environmental
                                                                                                  integration. Every       old secondary                                                                                        protection and production

     > Adisseo finances                                                                           year, the company
                                                                                                  hires many interns
                                                                                                  and student workers
                                                                                                                           school students in
                                                                                                                           Antony – a privileged
                                                                                                                           moment to enable
                                                                                                                                                                                                                                over the last ten years.

     the construction of a                                                                        from various levels
                                                                                                  from BAC to BAC +5.
                                                                                                                           them to discover the
                                                                                                                           company’s activities
                                                                                                                           through interactive
                                                                                                                                                   > 30th Bluestar Summer Camp
     research centre in Brazil                                                                    In 2019, 96 students
                                                                                                  in France chose
                                                                                                  Adisseo to develop
                                                                                                                           workshops such as
                                                                                                                           the “Climate Fresco”.

                                                                                                  their skills.                                    In July the 30th Bluestar Summer Camp        to contribute to the development of
                                                                                                                                                   took place. This annual event gives          children’s curiosity and understanding
     Adisseo gave financial support for the construction of a new research centre                                                                  the opportunity to the children of the       of Chinese culture. This is done
     dedicated to poultry at the Federal University of Paraná (Brazil), with a donation of                                                         employees of all of Bluestar Group’s         through various activities: cultural visits,

                                                                                                                  96
     USD 3500. Inaugurated in May 2019, this facility will benefit first- and second-cycle                                                         companies and subsidiaries throughout        sports and stays with local families.
     students of the University of Agronomy and Veterinary Medicine. Local students,                                                               the world to spend three weeks in            The children also got to discover Beijing,
     academic staff, professionals from the poultry industry and Adisseo’s team in Sao                                                             China. In 2019, eight children of Adisseo    visit the Great Wall and participate in
     Paolo were present for the opening ceremony.                                                                                                  employees from four different countries      a show presented during the opening
     This project is part of the academic development and poultry production research
                                                                                                                  students                         took part in the programme.                  ceremony for the 30th anniversary of the
                                                                                                              recruted in 2019                                                                  Bluestar Summer Camp. A wonderful
     for the region of Paraná
                                                                                                                                                   The aim of this initiative is to promote     experience that they are unlikely to
                                                                                                                                                   multicultural communication and              forget!

     28                                                                                                                                                                                                                                                   SUSTAINABLE DEVELOPMENT REPORT 2019   – 29
> OUR APPROACH TO SOCIAL RESPONSIBILITY

                                                                                                                                                                                                                           Training at Adisseo in 2019

                                                                                                                                                                                                                                                                                                               GRI 401-1
                                                                                                                                                                                                                 (In Europe by employee and professional category)
                                                                                                                                                                                                                            *Workers, Technicians, Supervisors (non-management)

                                                                                                                                                                                             36 268 h                                       841                                   40 h
                                                                                                                                                                                                 WTS*                                       WTS*                                  WTS*

                                                                                                                                                                                                       Number                                    Number                               Average
                                                                                                                                                                                                  of training hours                        of employee receiving                  number of training
                                                                                                                                                                                                                                                  training                             hours
                                                                                                                                                                                                          —                                          —
                                                                                                                                                                                                                                                                                          —
                                                                                                                                                                                                40 273
                                                                                                                                                                                                   total
                                                                                                                                                                                                         h                                     1 total
                                                                                                                                                                                                                                                 019                                 34 h
                                                                                                                                                                                                  vs 54 713 h in 2018                         vs 1 101 in 2018                      vs 44 h in 2018
                                                                                                                                                                                                  vs 52 751 h in 2017                         vs 1 105 in 2017                      vs 41 h in 2017

                                                                                                                                                                                                              4005 h                                     178                                   14 h

     > A new award for
                                                                                                                                                                                                               Managers                                  Managers                              Managers

     the Addixyz training tool                                                                                                                                                                      > Total global labor force

                                                                                                                                                                                                                                                                                                               GRI 102-7
     Adisseo launched a digital training tool      Since then the project has been the               Management (RH&M) and the Global
                                                                                                                                                                                                        by region in 2019*
     for tablet, Addixyz, in June 2017. This       subject of numerous talks including at            Talent Observatory. Created in 2010, the
     training device is destined for operators     France Chimie in early 2019 under the             event aims to contribute to the emergence
     in the chemical industry.                     aegis of M. Bonnell, Deputy from the              of innovative talent management concepts
                                                   Rhône Département.                                to deal with national and international
     Recognised by digital training experts as a                                                     challenges, the virtualisation of management,
     functional, cutting-edge tool, Addixyz was
     awarded the 1st Prize for Excellence in the
     Digital Training category by CEGOS in 2018.
                                                   In July, Addixyz was awarded a new prize:
                                                   The Special “Coup de Cœur” Prize awarded
                                                   by the think tank for Human Resources &
                                                                                                     new technologies and diversity.
                                                                                                                                                                                                                                         1505     EUROPE/CIS

                                                   > Gender equality
                                                   study

                                                   Committed to being
                                                   an inclusive and
                                                   socially responsible
                                                   company, Adisseo
                                                                            • Percentage of men
                                                                               and women having
                                                                               benefitted from
                                                                               an individual raise
                                                                                                                                                        71
                                                                                                                                                        NORTH AMERICA
                                                                                                                                                                                                                                                                                                                           435
                                                   attaches great              during the year,                                                                                                                                                                                                                                 CHINA
                                                   importance to
                                                                            • Percentage of men
                                                   professional equality

                                                                                                                                                                                                                                                                                                                            70
                                                                               and women having
                                                   within its French
                                                                               benefitted from a
     > Appointment and                             entities. To this end
                                                   a study was carried
                                                                               promotion during
     Adoption of Adisseo’s                                                     the year,               > Enhance diversity
                                                                                                                                                                             76
                                                   out and the company                                                                                                                                                                                                                                                      ASIA PACIFIC

     values                                        received a mark of       • Percentage of
                                                   76/100, based on            women to have
                                                   the following five          received a raise        Adisseo supports EllesBougent (in France)
                                                                                                                                                                            SOUTH AND CENTRAL
                                                   indicators:                 upon returning          and STEM Talent Girl (in Spain), associations

                                                                                                                                                                                                                                       11
                                                                                                                                                                                 AMERICA
     Adisseo advocates certain values and                                      from maternity or
                                                   • Differences in pay                               which aim to enhance diversity in compa-
     conducts, including Courage, Enga-                                        adoption leave,
                                                      between men and                                  nies in sectors where women are under-

                                                                                                                                                                                                                                                                                         15
     gement, Customer Focus, Respect
                                                      women for a similar   • Number of women         represented, as in the technology industry                                                                                  AFRICA/ MIDDLE EAST
     and Simplicity, which are structural             position per age         among the ten           and tech-related activities. EllesBougent
     elements in its corporate culture.               bracket,                 highest earners.        and STEM Talent Girl have rallied to foster                                                                                                                                             INDIA
                                                                                                       talent diversity in training courses, fede-

                                                                                                                                                                                                                            2183
     Several brainstorming and interactive
                                                                                                       rations, associations, secondary schools
     presentation sessions focusing on
                                                                                                       and institutions as well. They fight against
     Adisseo’s values and conducts took

                                                         76/100
                                                                                                       the stereotypes that weigh on the industry
     place in all of Adisseo’s entities.
                                                                                                       and encourage young women to consider a
                                                                                                       career in science and technology.
     These workshops aim to rally the teams,
     reinforce the importance of these                         of overall score                        By joining EllesBougent and STEM Talent Girl,
     elements and enable employees to                                                                  Adisseo has shown its desire to integrate more                                                                              employees in 2019
     exchange ideas on the company’s culture.                                                          women within its activities.                         *Full-Time Equivalent Staffing                              2018 labor force : 2178 - 2017 labor force : 1895

     30                                                                                                                                                                                                                                                                                  SUSTAINABLE DEVELOPMENT REPORT 2019   – 31
> OUR APPROACH TO SOCIAL RESPONSIBILITY

                                                                                                                                                                       BUILDING SUSTAINABLE
     > Promote exchanges                                                                                                                                                  RELATIONSHIPS
                                                                                                                                               THE SUSTAINABLE
                                                                                                                                               DEVELOPMENT GOALS
     For its corporate social responsibility, Adisseo organises events that contribute to strengthen employees’
     engagement and team work in a relaxed and happy atmosphere.

                                                                                                                                               > Events around Sustainable
                                                                                                                                               Development Week
                                                                                                                                               Adisseo is a committed company and as such, several activities have been organised around the world
                                                                                                                                               during Sustainable Development Week.

     ANTONY
     “Meet & Share” events are organised
     to share information with employees on
     site about the company, its trades and
     activities and current affairs. “Lunch and
     Learn” events foster exchanges between
     teams and breaks down barriers.

     The “AdiBuddy” integration programme
                                                  ROCHES-ROUSSILLON                             DENDERMONDE
     provides support for newcomers thanks        “Working Together” days, exchanging           In Dendermonde (Belgium) in September,
     to an employee who helps them integrate      and sharing in work groups to come            employees organise work meetings
     and answers their questions and beyond       up with ideas and objectives relating to      and end the day with a friendly moment
     that, is there for them.                     safety, reliability and competitiveness.      around a barbecue.
                                                                                                                                               SINGAPOUR                                   SAO PAOLO                                       LYON
                                                                                                                                               The team went to Singapore’s National       A sustainable activity per day with             The Cinachem team is decided to

                                                  > Ensure
                                                                                                                                               Water Agency NEWater drop-in centre for     simple measures to limit waste in the           creating a green area to preserve
                                                                                                                                               an interactive visit and a workshop where   environment. An open discussion with a          bees and pollinating insects, since the
                                                                                                                                               the team got acquainted with the water      nutritionist to get rid of persistent beliefs   protection of insects is essential for the

                                                  health and wellbeing                                                                         treatment process.                          and habits.
                                                                                                                                                                                           Massage and yoga sessions in the
                                                                                                                                                                                                                                           balance of our natural environment.

                                                  in the company                                                                                                                           offices to reduce stress, improve sleep
                                                                                                                                                                                           and strengthen health…

                                                                                 For its health and             to help them reduce their
                                                                                 wellbeing at work policy,      stress and offer more com-
                                                                                 Adisseo promotes various       fortable working conditions.
                                                                                 measures.
                                                                                                                As a member of the
                                                                                 For “Pink October”, the        Polígono Saludable asso-
                                                                                 Commentry site organised       ciation, which includes
                                                                                 a screening event for          companies from the
                                                                                 breast cancer. This is the     industrial area in
                                                                                 leading cause of cancer        Burgos, Adisseo Spain
                                                                                 death for women, although      organises many activities
                                                                                 early detection in 9 times     to promote health and
                                                                                 out of 10 leads to recovery.   wellbeing at work: anti-
                                                                                                                                               ANTONY                                      BURGOS                                          COMMENTRY
                                                                                 In Roches-Roussillon, an       smoking and anti-obesity
                                                                                 occupational psychologist      campaigns have been            Several workshops have been                 A busy programme: sustainable race,
                                                                                                                                                                                                                                           ROCHES-ROUSSILLON
                                                                                 offers weekly consultations.   carried out, a hike for        organised to create a “Fresque du           contribution to the “Pas d’enfant sans          In Commentry, priority is given to the
                                                                                 Meditation and micro-nap       employees organised            Climat” in order to better understand       moustache” campaign, a sustainable              “Zero Waste” campaign.
                                                                                 sessions are also available    and a football and cycling     the origins of climate change and           market with EUR 900 collected for
                                                                                 for volunteer employees        team built.                                                                                                                In Roches-Roussillon, our employees
                                                                                                                                               its impact on our planet                    disabled people.
                                                                                                                                                                                                                                           made their own washing powder..

     32                                                                                                                                                                                                                                        SUSTAINABLE DEVELOPMENT REPORT 2019   – 33
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