2018 REPORT SUSTAINABLE DEVELOPMENT - Adisseo
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SUSTAINABLE
DEVELOPMENT
REPORT
2018
www.adisseo.com | feedsolutions.adisseo.com
3 “WE ARE AIMING
INTERVIEW FOR SUSTAINABLE, REASONABLE,
with Jean-Marc Dublanc
ENVIRONMENTALLY-FRIENDLY GROWTH,
— 14 THAT MEETS THE EXPECTATIONS OF OUR CUSTOMERS.”
4 SAFETY Interview with Jean-Marc Dublanc,
OUR GROUP THE MOST Chief Executive Officer of Adisseo
> Key figures for Adisseo IMPORTANT
> Our values
PRIORITY
> Our behaviors
FOR ADISSEO
> One vision, many missions
—
6
OUR GLOBAL
PRESENCE 20
— SUSTAINABLE GROWTH
SPEEDING UP
8 INNOVATION
A PREFERRED
PARTNER HOW DO YOU RECONCILE GROWTH WHAT ARE YOUR COMMITMENTS WHAT ABOUT
> 7 product ranges AND SUSTAINABLE DEVELOPMENT? IN THE ENVIRONMENTAL FIELD? YOUR SOCIAL APPROACH?
for sustainably better In the last few years, Adisseo has recorded The use of our products and services We always say that our three main
animal nutrition rapid internal and external growth. generates many benefits in environmental stakeholders are the customers, staff
Acquisitions as well as the multiple terms, including a reduction in the quantity members and shareholders to whom
26
contractual relationships we have of food for livestock and the use of arable we associate all of civil society.
10 established with various industrial and
academic partners, customers and
land, limitation in the consumption of natural
resources, decrease in organic waste in
Our desire is to share the value created
> Supporting customers by the company equitably between these
with exclusive services suppliers, are meant to provide solutions livestock, and reduction in the use of various stakeholders.
for new markets and to better meet the phytosanitary products. Adisseo is also
SOCIAL RESPONSABILITY For the third time in six years, we have
— SHARING
expectations of our customers. Such is the
case in aquaculture with the acquisition
pursuing a policy to reduce the
environmental impact of its activities.
questioned all our collaborators across the
world through a major satisfaction survey
& CARING of Nutriad and the integration of Inodry To this end, Adisseo has set itself
11 through our subsidiary Innov’IA.
In order to guarantee a sustainable growth
ambitious new environmental goals.
We are committed to reducing our water
in order to seek their views on the company
and gather their expectations. The results
COMMITTED TO model, we are keen to strike a perfect and energy consumption by 20% as well
help us find responses together and work
on implementing them. We attach great
OUR STAKEHOLDERS Adisseo is a signatory to the
Responsible Care global charter and,
balance betwe en economic and human as our greenhouse gas emissions per importance to developing our staff members’
development and the preservation of kilogram of product over a ten-year period. skills for the long-term and ensuring
—
as such, is committed to safe management our planet’s resources.
of its products throughout their lifecycle, Adisseo will thus contribute to the diversity of profiles and equal opportunities.
the promotion of their role in improving Our industrial and innovation investment sustainable development objectives We also promote collaborative approaches
40
quality of life and their contribution efforts for a low-carbon economy, adopted in September 2015 by the UN’s through the layout of workspaces and by
34
to sustainability.
systematically take these essential 193 members states. encouraging homeworking.
aspects into consideration.
SDG & GRI INDEX Developing in a way that is compatible
with our environment and our associates
is the best guarantee for present and
THE ENVIRONMENT future growth.
AIM FOR ZERO
ENVIRONMENTAL
Adisseo has voluntarily followed the 2016
IMPACT Global Reporting Initiative Guidelines in
preparing this report – Find out more at
www.globalreporting.org
SUSTAINABLE DEVELOPMENT REPORT 2018 –3
OUR CREATIVITY
OUR VALUES
RESPONSIBILITY
GROUP
Which opens new paths to progress Each of us is a stakeholder in the company
and new ways of succeeding together. and a contributor to its success.
We encourage decisiveness,
a sense of urgency, courage
TEAM SPIRIT and delegation.
Which unites us in our successes
and challenges.
RESULTS-FOCUSED CULTURE
Which makes our actions effective and measurable,
INTEGRITY because we understand that success is built
Adisseo became a subsidiary of the Chinese Bluestar Group in 2006. Which underpins our interaction with customers
on the quest for performance, continuous
Since then, group revenue and employee numbers have risen year-on-year. In 2015, Adisseo and partners, ensuring that our actions
improvement and listening to our customers.
became the first international company to have its shares traded on the Shanghai stock market. are consistent with our words and values.
> KEY FIGURES FOR ADISSEO
OUR BEHAVIORS
N°1
in protected methionine
N°2
in methionine producer
N°3
worldwide
COMMITTED
Delegation | Collaboration
SIMPLE
Agility | Flexibility | Speed
COURAGEOUS RESPECTFUL
1st +2,178
Risk taking (exc. for safety) People (360°)
Principles and values | Commitments
Environment | Adisseo group
CUSTOMER FOCUS Customers
international company employees Creating value
to float on the Shanghai stock market worldwide for Adisseo customers
1.46 B
in annual revenue
€
+3,500 +170
customers researchers ONE VISION, MANY MISSIONS
in 100+ countries
Offering our world healthy, THE 4 CORNERSTONES
+1,200 M€ 15 2
sustainable, affordable, high-quality food: OF ITS MISSIONS:
that is the major challenge
to which Adisseo is contributing
invested production plants manufacturing centers through the missions it has set itself: SAFETY
since 2010 including 5 INNOV’IA (Europe and Asia) and multiple •
& 4 NUTRIAD industry partnerships To play its part in the sustainable development
of our world ENVIRONMENT
•
10 3 7
To provide the animal feed ECONOMIC PERFORMANCE
and food industries with innovative products
and services
• CUSTOMER & DIGITAL FOCUS
research centers business units sales departments To deliver on its commitment to distribute
including 2 INNOVIA
the value it creates fairly between its customers,
employees and shareholders
4 SUSTAINABLE DEVELOPMENT REPORT 2018 –5
> OUR GLOBAL PRESENCE
CHESTER
KALLO
TURNHOUT
DENDERMONDE
COLOMBELLES
ANTONY
NANTES
COMMENTRY
LA ROCHELLE
LYON
HAMPSHIRE
PONTAUMUR SAINT CLAIR DU RHÔNE
BAYONNE
SALAISE SUR SANNE
ATLANTA TOULOUSE
NANJING
BURGOS NANTONG
BARBASTRO SHANGHAI
DUBAÏ
BANGALORE SINGAPORE
SAO PAULO
Head office
Innov’IA locations
Nutriad locations
Sales offices
Main production sites
Innov’IA sites and subsidiaries
Nutriad sites
R&D centers
Innov’IA centers & subsidiaries
6 SUSTAINABLE DEVELOPMENT REPORT 2018 –7
A PREFERRED
PARTNER
With its additives and nutritional solutions, Adisseo is improving the quality
of animal feed. Its commitment is focused on contributing to livestock wellbeing,
at the same time as promoting their growth, improving their health and reducing wastage.
That goal is achieved with its 7 ranges of products designed specifically to optimize
the performance of poultry, pig and dairy farming worldwide.
THE SUSTAINABLE
DEVELOPMENT GOALS
> OUR PRODUCT RANGES
FOR SUSTAINABLY BETTER ANIMAL NUTRITION
Reducing the
environmental
impact
of sulfurated
products
Adisseo relies on a high level
of upstream integration to
secure its methionine value
Rhodimet® Smartamine® Microvit® Rovabio® Selisseo® AdiSodium™ Alterion chain. Sulfuric acid is one
of the most commonly used
This product is a source of MetaSmart® This complete range of vitamins This range of enzymatic Selisseo® 2% Se is the innovative
source of organic selenium
AdiSodium™ is a source of
chlorine-free sodium. It provides
Alterion is a natural, non-GMO
probiotic solution derived from
compounds across a broad
methionine, an essential amino provides the quality and preparations (Advance,
acid and feed supplement and Rumensmart consistent reliability required Excel and Max) improves developed by Adisseo from an economical solution to a single strain of Bacillus subtilis
spectrum of industry sectors,
so in addition to ensuring its
for all animals. Rhodimet® is to achieve the most demanding the digestibility of the plant- hydroxy-selenomethionine. achieving the correct electrolytic carefully selected by Adisseo
Adisseo is the pioneer in own security of supply, Adisseo
the solution to achieving the level of traceability. based nutrients used in poultry balance of feed for monogastric experts and their partner
protected methionine for dairy Benefits: Selenium has been also provides this product to
right methionine balance in and pig feeds. animals, and provides a source Novozymes.
cows and other ruminants. The Benefits: With Microvit®, Adisseo used in animal feed over many external customers.
monogastric animal (poultry of sulfur easily assimilated into
company manufactures and supplies its customers with a Benefits: These products years for its well-known Benefits: Improves absorption
and pig) feed. Available in both ruminant feeds. Adisseo offers its customers
sells the two market-leading top-quality product backed by contribute to a more sustainable antioxidant properties. However, of digestive nutrients, optimizes
dry (Rhodimet® NP99) and compared to more traditional feed usage, improves a regeneration service that
brands of Smartamine® and all the expertise and innovation livestock farming model. The
liquid (Rhodimet® AT88) forms, sources of selenium, Selisseo® performance and reduces makes the product ready for
MetaSmart®. In 2018, Adisseo needed to respond effectively Rovabio® range favors the use of
Rhodimet® responds effectively 2% Se offers a better response wastage. re-use, introducing a new way
expanded its Ruminants range to ongoing growth in what is an only the most eco-friendly raw
to a wide range of animal to the needs of professionals Alterion also limits the presence of promoting a virtuous circular
with the introduction its new increasingly demanding market. materials, such as wheat and
nutrition needs. for performance, reliability and of undesirable intestinal economy. This service is greatly
product RumenSmart. maize byproducts, and delivers
convenience. bacteria in poultry. An excellent appreciated by industries that
Benefits: It improves technical the added benefit of lower feed
Benefits: These three products alternative to growth factor use large volumes of sulfuric
and economic performance, costs. The way in which Rovabio®
are integral to the process antibiotics, and an effective acid, since it reduces both the
while reducing nitrogenous acts in the intestines of animals
of providing customers with way of reducing drug residues environmental impact of their
discharges into the environment. also helps to reduce nitrogen
effective animal nutrition in the environment and in production processes and
and phosphorus discharges
Recent studies* conducted by solutions. Smartamine and animal products for human the carbon footprint of their
for healthier, more productive
Adisseo have shown that adding MetaSmart are essential for consumption. It is therefore a products.
husbandry and reduced
a liquid source of methionine ensuring that dairy cow rations preferred product for limiting
environmental impact. Our group is therefore a
(D, L-HMTBA) can deliver energy contain the correct amino the development of antibiotic-
With multi-species, multi- major force in sulfuric acid
savings of up to 7% compared acid balance. MetaSmart and resistant bacteria.
ingredient and multi-application regeneration in France and
with the powder form (D, L-Met) RumenSmart facilitate improved solutions, Rovabio® is the most Western Europe. Adisseo is fully
during the pelletizing process. take-up of nutrients in the versatile enzyme product on engaged with the sustainability
rumen. All three products the market today.
contribute to sustainable policy it applies internally and
* Rhodimet technical report No. 6 09/2016
solutions, particularly by externally for the benefit of
economizing on nitrogen in its customers.
ruminant rations.
8 > More information available at feedsolutions.adisseo.com SUSTAINABLE DEVELOPMENT REPORT 2018 –9
A PREFERRED PARTNER
COMMITTED TO
OUR STAKEHOLDERS
European leader in the development and production Acquired by Adisseo in 2018, Nutriad has been
of new additives in powder form, Innov’IA strengthens a feed additives manufacturer for more than 50 years.
Adisseo’s expertise in shaping their additives. The company offers a complete range of products
in the fields of palatability and flavours,
mycotoxin management and digestive efficiency
Our customers are the focus of our attention and we provide increasingly innovative solutions
> SUPPORTING CUSTOMERS to meet their needs. Adisseo attaches great importance to communicating and sharing
with its stakeholders, whether customers, institutional representatives, shareholders,
WITH EXCLUSIVE SERVICES staff members, the general public, or the media, in order to guarantee access to the market
for our products and foster trusted long-term relationships.
THE SUSTAINABLE
DEVELOPMENT GOALS
Adisseo offers its customers exclusive analytical and forecasting services
designed to help them in using its products and give them greater nutritional control.
Three services that prove the point…
Making ourselves known
and promoting our CSR approach
In order to tackle environmental In December 2018, Georges Scheiber
This online service allows Adisseo Providing Precise Nutrition Evaluation, The benefits:
challenges and address ethical at the Methionine SBU welcomed
customers to request analyses and the Adisseo NIR service is a unique DIM (Serenity DIMension) is a set
and social justice as well as Mrs Caroline Abadie and Mrs Monique
find out precisely which samples they decision-support service for raw of services designed to help
economic issues, Adisseo has Limon, deputies from Isère,
should send to the Adisseo laboratory material selection. Adisseo switch easily from the use
(CARAT-Analyse in France and CEAN increasingly been incorporating Mr Jean-Luc Fugit, deputy from Rhône,
of powdered methionine
PNE is the Adisseo online platform that sustainable development issues and their parliamentary attachés
in Brazil). (Rhodimet® NP99) to liquid
uses near-infrared (NIR) spectroscopy in its activities. on the Adisseo site in Saint-Clair-
methionine (Rhodimet® AT88).
The benefits: to predict the nutritional quality of raw du-Rhône (France).
Customers can track the status of materials. It provides nutrient content Making ourselves known and
their request in real time (receipt of values, such as apparent metabolizable promoting our actions in terms of
Corporate Social Responsibility The aim of the visit was to share
samples, analysis in progress, waiting energy, total and adjustable amino acids, the sustainable development actions
time before results, etc.) and access and total and phytic phosphorus, in real (CSR) is a means to meet the
expectations of several corporate carried out in our industrial sites.
the final results directly. time for a broad range of raw materials The meeting also enabled them to
and on the basis of animal nutritional stakeholders.
Additional information: discuss issues of regulatory and
requirements. Seeking the acceptance of industrial competitiveness.
The highly specialized nature of these
analyses and the laboratories that neighbouring residents for our
PNE allows our customers to monitor industrial sites, showing the
conduct them require samples of the
raw material quality over time, compare environmental benefits of our
same raw material to be sent to a
raw materials from different geographical products and services, being
variety of locations, which may be just
sources, and evaluate and approve an actor on the employment
a few miles away or on the other side
suppliers. scene everywhere we operate, In September, Mrs Marie-Françoise
of the world.
and establishing relationships Lecaillon, Prefect of Allier, and
Millers can use PNE to avoid any with the authorities to better Mrs Marie-Thérèse Delaunay,
EL@b makes it possible to identify
overestimation of raw material nutrient understand the regulatory Deputy Prefect of Montluçon,
samples appropriately, register them
content, which has the potential to constraints are all paths that came over to the industrial platform
securely and send them to the right
result in poor animal performance, or we are following for better in Commentry (France).
laboratories, as well as monitoring
conversely any underestimation which dialogue with our stakeholders.
analytical processes and gathering
can lead to financial loss. Throughout these multiple The two State representatives visited
the validated results together via a
user-friendly, digital and customer- meetings, Adisseo has been the manufacturing workshops,
The online PNE platform is used by a able to show that its investment the Prevention, Safety & Intervention
friendly platform.
wide-ranging community, with more than strategy is perfectly in line with Department, and finished with the
1 million analyses run in the 73 countries local policies on sustainable CARAT research centre. They said
of the world that use it. Two decades development. they were very interested in the plant’s
of experience in NIR development various activities and facilities, as
ensures the accuracy and reliability of These relationships also enable
well as the applications of Adisseo’s
sustainability data provided to customers. Adisseo to be recognized as a
products in the fields of animal
>M
ore information available at dynamic player with real expertise
health and nutrition.
feedsolutions.adisseo.com in the field.
10 SUSTAINABLE DEVELOPMENT REPORT 2018 – 11
Successful
integration
of Nutriad
employees
The employees of Nutriad, a company acquired at the
beginning of 2018, were introduced to Adisseo during a
“newcomers” seminar organised in early November. In total,
50 people from various regions and industrial sites took part
in three integration days, exclusively organised by Adisseo
staff members and with an opportunity to talk with all
Developing
members of the Group’s Executive Committee.
The seminar’s objectives were to:
cooperation
• Engage the teams.
• Present Adisseo’s vision, goals and strategies and
describe the company’s culture and working methods.
with chinese Renewal Nutriad’s
• Share Adisseo’s organisation, processes and
methodology.
partners of ISO
certifications
visit to
Roussillon
After an online training programme via the Group’s Intranet
on general topics of sustainable development, the golden
rules for safety and our products, several workshops
Many topics were addressed including Adisseo’s values and
behaviour, customer focus, product knowledge, ethics and
compliance. The seminar ended with the visit to one of
were organised over two days. our clients and to our plants in Commentry and Nanjing.
All our main These QHSE norms For their integration
Adisseo took part in the first China International Import within Adisseo,
production sites serve as references
Exposition (CIIE) which took place in Shanghai and attracted around the world, in our relationships the manufacturing
more than 3000 companies from 130 countries. Roches-Roussillon, with our economic, teams of the
Commentry (France), technical and social Nutriad sites in
Jean-Marc Dublanc said that the event was a sign of openness Burgos (Spain), partners. They show Kallo (Belgium) and
and transparency by China and that Adisseo was confident
in its ability to accelerate growth in the Chinese market.
and Nanjing (China),
have renewed
their ISO 9001,
ISO 14001, OHSAS
our engagement and
expertise in terms
of quality, safety
and environmental
Barbastro (Spain)
visited Adisseo’s
plant in Roussillon.
Customers at the core of our activities
In view of this, partnerships have been signed with several 18001 and FAMI-QS management. Aside from the visit Adisseo organizes customer visits to its plants and its research centers to enable R&D and Production teams to exchange
major historical companies in China. During the fair, certifications. of the site and the with them and better understand their expectations in order to develop solutions that meet their needs.
Adisseo’s booth attracted a large number of Chinese and methionine powder These meetings are an illustration of our customer focus.
Rhodimet NP99
foreign visitors, providing an opportunity to present
production unit,
the whole range of our products and services. the goal was to
raise their
High-growth for awareness about
Innov’IA safety, Adisseo’s
A key performance
No. 1 priority.
Communication
Innov’IA, Hence, Innov’ia
indicator
focused on the
a subsidiary is helping Capsulae
rigorous application
of Adisseo and a industrialise
of the six Golden
European leader its processes,
Rules, the
in the development and Inodry is
importance of
and manufacturing strengthening The CINABIO research center Two ROYAL CANIN collaborators Bluestar Adisseo Nanjing Co, More than 70 of Adisseo’s clients
the Safety
of products in Innov’ia’s industrial in Toulouse opened its doors performed an audit on the Ltd (BANC) welcomed more in Europe, Africa and the Middle
The OTIF (On Time In Full) is an important customer satisfaction Observation
powder form, capacity thanks to Nutreco and ForFarmers. Roches-Roussillon site. than 50 clients and trade East came to visit our production
indicator. It measures the frequency with which customers Forms and the
acquired two to their expertise in partners in the field of animal sites in Roussillon and Burgos
receive their orders on the desired date and in the desired effectiveness of
companies, the manufacturing These companies were able An opportunity to better nutrition in the Asia-Pacific during the Rhodimet Days
Visual Management.
quantity. In 2018, aside from several improvements, important Inodry (100%) of production to conduct in-depth observation understand customer region and the Netherlands
work was carried out for the reliability of this indicator. and Capsulae (80%) batches of all sizes. of Adisseo’s R&D capacities and expectations and to demonstrate during the VIV China Nanjing A discussion was organized with
Action plans to
specialised in the product portfolio, in particular control of corporate production 2018 trade fair. our experts about comparable
integrate these
field of formulation For Adisseo, this with Rovabio, Alterion and processes. nutritional efficiency between
elements on
and the coating of combination of
87% Selisseo. Discussions focused on market various forms of methionine,
GRI 102-43
Goal 2019 Nutriad’s sites
microencapsulated know-how will perspectives, key trends in powder or liquid, and the
are already
products. help strengthen its
Goal 2018 80% activities, expand its
ongoing. Clients were particularly
impressed by the laboratory’s
the sector, the efficiency of
Adisseo’s products, quality
benefits of liquid methionine use
in animal feed manufacturing
These operations customer portfolio
1st semester 2018 80% have helped us and welcome new
research capacity and
appreciated the opportunity
control management systems,
production and delivery
plants (among others: dosing
accuracy, ease of use for storage
develop synergies skills in its area of to learn and exchange over capacities and environmental and handling).
2nd semester 2018 73% between the various excellence of animal two days. impact management.
organisations. feed.
> The OTIF (On Tine In Full) customer satisfaction indicator
remains stable at a high level
12 SUSTAINABLE DEVELOPMENT REPORT 2018 – 13
> OUR APPROACH TO GROUP SAFETY
Safety Day 2018
THE MOST Every year, Adisseo organises a
World Safety Day within each entity,
industrial site, trade area, research
IMPORTANT
center and corporate divisions.
This event is meant to raise the
awareness of safety among our 2200
PRIORITY FOR
staff members, the company’s No.
1 priority. On this occasion, training
programmes, performances and
visits are organised as well as
ADISSEO
discussions about our permanent
goal of “Zero Accidents”. ANTONY ASIA-PACIFIC
Focus on our 5s and our 6 Golden Rules, Information sessions on the new safety
“Arrange, Sorting, Cleanliness and instructions in the workplace and the 6
Tidying up” following the new layout of Golden Rules for Safety, and self-defence
the office space: WeMove. lessons were conducted.
Adisseo is implementing reinforced action plans to ensure safety for all its activities.
Ensuring the safety of people, installations, products, transportation
and the environment is our No. 1 priority.
Thanks to innovative methods and constant awareness, all staff members
are working together to ensure an accident-free workplace “Zero Accidents”.
ATLANTA BURGOS COMMENTRY
Participation of the team in community Workshops and discussions on risk Meetings and team activities,
service by gathering hygiene kits for perception, the 6 Golden Rules, entertainment stands to share on the
the “Clean the World” organization. fire hazards and first aid. themes: personal protective equipment
(PPE), chemical risks, professional
exposure, etc…
10
DID YOU KNOW?
10 non-fatal work accidents causing
severe injuries and sick leave happen
every second in the world.
Source: ILO International Labour Organisation LYON CINACHEM ROCHES ROUSSILLON SAO PAOLO
work accidents Interactive activities with augmented Discussions on the topic “Let’s remain Presentation by a professional on
reality modules and the presence of an vigilant for our entourage” and corporate psycho-social risks and quality
occupational therapist who talked about compliance with our 6 Golden Rules of life in the workplace.
THE SUSTAINABLE the “movements and postures” to for Safety.
DEVELOPMENT GOALS adopt in your daily work.
SUSTAINABLE DEVELOPMENT REPORT 2018 – 15
> OUR APPROACH TO GROUP SAFETY
> “Zero Accidents”
2018: Strong progression In 2018 as in previous years, Adisseo Spain received a distinction from the Nanjing
of our safety results over the year recorded no accidents at all. This excellent
result was rewarded once again with a
COASHIQ Prize (Autonomous Commission
Chemical Industry Park (NCIP) industrial
platform for 1,000 days of accident-free
activity.
for Safety and Hygiene in the Workplace
This performance has been made possible
for Chemical and Related Industries).
Number of accidents for 200,000 hours of work thanks to our employees’ commitment,
TRIR (Total Recordable Injuries Rate) The Nanjing plant, represented by its effective safety management and
General Manager Ru ChengJun and its prevention training sessions.
For the first time, the results
Industrial Director Jean Paul Alozy, also
of our subsidiary Innov’IA has
GRI 403-9
been included in the scope and
1,000 Days
consolidated. After a difficult
2018 target
first quarter in terms of safety 1.35 TRIR < 0,6
performance, the last three
quarters of 2018 all exceeded
our target. accident-free
BEST
EVER on the Nanjing industrial platform
REG
CTE
This led to a global frequency
BAJ
0.90
0.86
rate over the year of 0.76 (TRIR),
TIF
OT
0.76
TRIR
2020
0.64
i.e. 18 accidents to persons
< 0,6
(including direct employees and
> Fire safety:
0.67
sub-contractors from outside
Adisseo Burgos rewarded
companies), with a very low
severity rate of 0.05 (number
of days lost per 1000 hours of work).
This performance is among the best Adisseo has been recognized for its
Our long-term goal is
in our field of activity. However, contribution to the development of
to achieve a TRIR of below 0.3
we wish to be even more ambitious the city, its excellent work in terms
and eventually reach our “Zero of prevention of industrial risks and
cooperation with the fire department.
Accidents” target. 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
In March 2018, a plaque expressing
the gratitude of the city was awarded
to Gerardo Juez, the Director of the
plant and his team by Mr Javier Lacalle,
> Training programme: Act safely mayor of Burgos and Head of the Fire
Department.
In order to improve safety performance in
the long-term, Adisseo has chosen to raise
awareness of the right actions among staff
members and contractors working on the site.
Considering that the “Acting Safely”
programme should not be confined to its
staff members, Adisseo decided to train
contractors to ensure everyone would adopt
this approach and commit to it.
The first training session took place in
September 2018 with the QHSE managers
> Raising A workshop organised for 16 employees
from the Centre of Expertise Research
spread of pathogens within the research
center, via road access.
awareness
and leaders of seven companies: AB and Nutrition (CERN) enabled them to
Maintenance, Actemium, Cimat Sartec, familiarise themselves with good practices This continuous improvement program
Kaefer Vanner, Onet, Suez Savac and SNEC. to manage biosafety-related risks on a is ensured thanks to a person hired as
At the end of the training session,
to biosafety daily basis. Several new preventive actions
were also determined.
backup on a work-study contract studying
Professional Technology in Physiology and
all participants supported Adisseo’s Physiopathology applied to Animal Health.
“Acting Safely” approach. A checking system for the efficiency of the Biosafety : range of preventive, surveillance and regulatory
disinfectant solution for Rotoluve (delivery measures aiming to reduce risks of spreading and
transmission (accidental or malicious) of infectious illnesses
access gate) has thus been implemented
in human populations, crops and animals.
on site. This mechanism prevents the
16 SUSTAINABLE DEVELOPMENT REPORT 2018 – 17
> OUR APPROACH TO GROUP SAFETY
> Certified
carriers
In order to achieve its “Zero Accidents” target, Adisseo has
applied a strict safety policy in all of its activities, especially
in the field of transport, whether with regards to health
hazards relating to products or risks of accidents with
transport.
For maximum control of the risks of cross-contamination
and in order to ensure the traceability of its products in the
> New fire
logistics chain, Adisseo complies with French and international
standards by working closely with accredited carriers safety
measures
(QUALIMAT, GMP+, FAMI-QS, etc.).
For transportation of hazardous materials, Adisseo gives
priority to rail over road transport and applies the best
standards to the means of transportation. The ongoing
deployment of GPS-tracking devices for product shipments
in Roches
also contributes to secure the transport of more hazardous
materials. TIGHTER
Moreover, most of Adisseo’s road hauliers for hazardous
materials have the SQAS certification (Safety & Quality
The Roches site has
modernised its whole
fire engines with hook
lifts, the installation of SECURITY
MEASURES
fire safety system digital radio relays and
Assessment for Sustainability). with the acquisition the reorganisation of
of two new Ampliroll the fire room.
Protected industrial sites
In the context of terrorist threats in France and more deliveries has been relocated outside the sites’ protection
broadly in Europe, the implementation of safety measures perimeter. Anti-intrusion barriers for pedestrians have been
aiming to protect people, goods, products, processes, and reinforced and infra-red obstacles and barriers coupled with
information systems against all criminal and malicious video-surveillance systems have been installed in sensitive
activities has been pursued throughout 2018. The pertinence areas.
and effectiveness of these measures are recognised by the
authorities through regular inspections and exchanges. The fundamental safety principle “Dissuade, Detect,
Delay” is thus based on the concept of several successive
The procedures to access the sites in particular have been “protection rings”, while constant vigilance by all remains an
the object of significant investment. Management of the effective primary barrier.
650,000 euros of security investment in 2018
18 SUSTAINABLE DEVELOPMENT REPORT 2018 – 19> OUR APPROACH TO SUSTAINABLE GROWTH
> Promote scientific debate
out animal feed
SPEEDING UP Adisseo is behind the “Feedchannel.
online” digital information initiative which
connects scientists and experts from
A wide variety of topics were covered
in 2018, including:
• Feeding chickens in warm
INNOVATION
all over the world with players in the climates
animal feed market. • Helping chickens lay quality eggs
for longer
Thanks to yearly “Advancia Academy” • Strengthening the intestinal frontier
seminars, interactive webinars, to guarantee performance
discussions and interviews, it helps • Managing sows for healthier piglets.
address issues which are at the core
Research & Development is essential in our differentiation of animal protein producers’ concerns, Via this media platform, Adisseo aims
and understand the challenges facing to foster exchanges between scientists
and growth strategy as well as in developing our knowledge animal health and nutrition. and technicians the world over, and
of key market players. to make progress with regards to an
ever-growing concern for our customers:
Meet us online at: developing sustainable production
Thanks to innovation, we provide customers of animal protein while safeguarding
http://www.feedchannel.online
with sustainable products and solutions that meet their expectations animal wellbeing.
and contribute to present and future growth.
> Commentry
inaugurates
a new corporate
village
Commentry inaugurates a new corporate village
In May 2018, the Commentry site inaugurated a “Corporate
> Adisseo
Village”. This collaborative space gathers together six partner
companies – AB Maintenance, Actemium, Cimat Sartec, Kaefer
Vanner, Suez Savac, SNEC – for whom some one hundred
employees work every day.
wins the
Innov’Space
At the initiative of the project, Adisseo offered member
companies the opportunity to invest jointly with them to modernise
and improve work and safety conditions in the organisation. Adisseo
invested more than EUR 400,000 in order to modernise facilities,
including refurbishing roadways, renovating lavatories, and creating
a recycling center with selective sorting. This investment will help
2018 award
us bring in further business as well as develop the attractiveness
DID YOU KNOW? Consumption index of Commentry’s industrial platform.
In 2018, Adisseo was rewarded for its Alterion Ne®
Animals’ capacity to convert feed probiotic at the Innov’Space International Exhibition
into live weight relies heavily for Animal Production in Rennes, France.
on species and livestock
management.
Source: IOP (Institut of Physics)
publishing December 2017
6 kg 2.7 kg 1.6 kg
of food of food of food
1 kg
of food
Developed in association with Novozymes, this product,
specifically designed for poultry, is composed of an
innovative formulation that promotes intestinal microbial
balance, while guaranteeing optimal food digestion.
to produce to produce to produce to produce
1 kg of beef 1 kg of pork 1 kg of chicken 1 kg of fish Hence, it helps farmers optimise feed consumption,
have a good alternative to antibiotics and reduce
related rejections.
THE SUSTAINABLE
DEVELOPMENT GOALS
SUSTAINABLE DEVELOPMENT REPORT 2018 – 21> OUR APPROACH TO SUSTAINABLE GROWTH
2018: significant
> Adisseo in search environmental investments
of bio-based
resources Trend in HSE expenditure
(in € million)
Operational costs HSE investment
Faced with a growing shortage of fossil resources, Adisseo Our Hygiene, Safety & 70
is focusing its research on more environmentally-friendly raw
Environment (HSE)-related
43.1
materials of plant origin. In order to carry through this objective,
the company is involved in two projects. expenses have to account 60
for ever-growing regulatory
The first one has been developed in partnership with French
constraints (additional studies, 50
27.8
start-up ALDERYS, which aims to obtain L-methionine through
tax increases, etc.).
26.1
a sugar-based fermentation process.
20.9
18.2
40
The second one, named ECOMET-Bio, supported in the context Adisseo has dealt with this
of ADEME’s Investments for the Future Programme (PIA) is carried
with a deliberate HSE-related
out in partnership with INSA in Toulouse and our laboratories. 30
This is a combined process with glucose fermentation followed by
investment policy of close
a final chemical stage to produce the liquid form of methionine: to EUR 27 million per year over
23.4
22.8
23.0
22.1
20
21.2
L-hydroxymethionine. This project underwent a Life-Cycle the last few years.
Assessment (LCA) to evaluate its environmental impact, which
is significantly lower than that of known amino acid production In an effort to promote 10
> More fermentation processes (Lysine, Threonine). At the current stage sustainable growth, each
efficient of development, it is already equivalent to the best chemical
industrial project is used to 0
raw material synthesis processes available.
strengthen our control of safety
2014 2015 2016 2017 2018
The introduction of a demonstrator is scheduled for 2022. and environmental risks and
The Commentry reduce their impact.
plant uses a new
Economic value
GRI 201-1
type of activated
carbon that offers In 2018, the environmental (in € million)
> Speeding up innovation
better performances share of investments increased
at the recrystallisa- significantly due to several
tion/decolouration Revenue EBITDA
major projects.
stage of Methionine
powder.
The result of close
with Innov’l@b A new electrostatic filter was
(Direct econmic value created) (Undistributed economic value)
collaboration installed on the Nanjing site 1461
1459 1363
between the (China) to remove dust from 100
Always on the lookout for future disruptive help farmers improve their performance and
R&D and Sales smoke and the first steps were
solutions, Adisseo has created Innov’l@b: de-medicalise their livestock. 74
departments and 63
the Methionine a team dedicated to research and the selection taken for the construction of a
At this time, 234 projects have been selected
Business Unit, of Proofs of Concept (POCs) on the feed and new water treatment plant in
this new process by Innov’l@b, including 35 which are being
feed-related market – food, pharmaceuticals, Commentry (Allier, France) and
helps optimise the evaluated.
big data and artificial intelligence. a new effluent treatment furnace
lifespan of activated
carbon columns The aim is to extend our network of partners on a methionine intermediate 2016 2017 2018 2016 2017 2018
234
while improving in these fields of activity to develop present production unit in Saint Clair
the quality of the
and future solutions. du Rhône (Isère, France).
finished product and
decreasing by one The products and services selected by Innov’l@b
Public subsidies received
GRI 201-4
third the quantity of aim to improve our customers’ operational (in € million)
waste generated.
efficiency and reduce our environmental impact,
100
with due regard for animal wellbeing and 11.16 11.06
-
10.62
the end user. selected projects
Thanks to the development of new technologies, within Innov’l@b
livestock farming is changing. To accommodate
tons these changes, Adisseo is already working
decrease on smart farm projects (“smart farming”) in
association with one of its major clients. Thanks
of spent to a network of 400 member farms, Adisseo
carbon waste is developing a digital system to identify
over a first test correlations between multiple parameters and
period in 2018 working on predictive algorithms which will
2016 2017 2018
22 SUSTAINABLE DEVELOPMENT REPORT 2018 – 23> OUR APPROACH TO SUSTAINABLE GROWTH
> Invest
in animal health,
nutrition
> Rallying for
Sustainable Development and feed
> A new, secured MSH Every year, Adisseo calls upon all of its branches around the world Adisseo is committed to a strategic investment approach
unloading station to take part in Sustainable Development Week. The aim is to raise in new disruptive technologies in order to expand its
employee awareness to the significance of the company’s actions R&D innovation portfolio.
in this field and to collect any proposals for new initiatives.
In the context of the industrial project It is for this reason that Adisseo, with a first closing of EUR
POLAR, intended to increase our AT 88 A few examples of actions carried out during the European 24 million is a partner in the venture fund AVF, launched by
methionine production capacity, a new Sustainable Development Week from 27 May to 3 June 2018: Seventure Partners, which is dedicated to animal health,
MSH Méthyl Mercaptan enloading station feed and nutrition.
and a railway have been built on the BURGOS PLANT: ROCHES- ANTONY :
> Construction of a second
Roches-Roussillon site. “Kilometres for ROUSSILLON three breakfasts “This new thematic fund has been created in order to meet
Sustainable PLANT: focusing on the a very specific, growing need in the market: preserving
These upgraded installations ensure Development” iinstallation of topics “innovation
plant in China: BANC II compliance for the former unloading activity, every book-sharing boxes and sustainable
animal health, understanding better the whole food value
station and increase our storage capacity. kilometre covered for staff members development”, chain as well as the development of technologies to cultivate
Adisseo applied the best available with a static bike was to help make reading “the contribution and produce food in a better way”, said Isabelle De Cremoux,
techniques with a sheltered station to help transformed into a more accessible of the specialities CEO of Seventure Partners.
prevent any leakage, and acquired new financial donation and give books a business unit”
dedicated railcars equipped with the most for an association second life. and “animal feed,
Adisseo has begun the construction of a impact reduction, including a steam “Our ambition is to become one of the leaders in Feed
modern safety devices. selected by the from productivity
2nd plant in China (BANC II). The EUR 435 turbine which will produce 40% of Ingredient Specialities and the partner of reference for our
employees. SAO PAOLO : to sustainable
million investment for the construction of electricity on site. Upon completion, the installation was clients in animal feed, while respecting a sustainable growth
replacement of development”.
this new unit will help increase our AT 88 transferred to the Supply Chain Department, CINABIO fluorescent light model”, added Jean-Marc Dublanc, CEO of Adisseo.
liquid methionine production capacity According to Jean-Marc Dublanc, responsible for running the new facility. LABORATORY: bulbs with LED lights,
by 180 kilotons per year. CEO of Adisseo, “The positive decision MSH : liquefied gas, intermediate product in the organisation of a creation of an area “Hence, we have naturally decided to team up with Seventure
that was made for this major project methionine production chain which promotes the pick-nick with locally- to collect and enter into the AVF fund as strategic investors.”
transfer of materials during the manufacturing process. produced foods and “Sustainable Action”
The platform will be built close to shows the trust which management
an awareness-raising donations to support
Nanjing’s existing plant in order to and board members at BLUESTAR and
presentation on the various local
maximise synergies and the experience CHEMCHINA have shown in our ability utility of Life-Cycle associations and
of the local team in our first plant. This to be competitive on the methionine Assessments (LCA) hospitals.
new production unit will be operational in market as well as the capacity of Adisseo’s in R&D.
2021 to meet customer demand and our team to draw maximum value from such
objectives for sustainable growth. an investment.
200
Future installations will feature the latest This is a key step in strengthening our
improvements in terms of environmental leadership in the methionine industry.”
>Adisseo attends the World Exhibition euros collected
Congress on Chemical Engineering, in Burgos by 111 workers
Environmental Protection and over 354 kilometres pedaled
Biotechnology in Francfort
Adisseo’s industrial and promote this window for anyone
platform in specificity, Adisseo wishing to showcase
Commentry hosts Commentry their products,
three companies was present at solutions and
for which it provides ACHEMA, the innovations.
a large number of largest international The platform in
services (safety, exhibition dedicated Commentry, on
inspection, analyses, to the chemical show in the French
etc.) and utilities processing industry, pavilion, featured
(steam, water, with more than among fifteen
gas, electricity, 3800 exhibitors and chemical industrial
industrial fluids). 166,000 visitors: platforms from
In order to enhance a major display France.
24 SUSTAINABLE DEVELOPMENT REPORT 2018 – 25> OUR APPROACH TO SOCIAL RESPONSIBILITY
BUILDING THE FUTURE
> Establishing partnerships
SHARING with major universities
& CARING
Adisseo has signed an agreement said Mark Cochran, Vice President for
with the University of Arkansas (USA) Agriculture at the University of Arkansas.
for the creation of an endowment fund
for professorships and to collaborate in “Once the endowed chair is filled, ongoing
terms of research in order to promote research will be developed jointly in both
the development of sustainable strategies institutions and reinforced by broader
for poultry nutrition. projects”, said Stefan Jakob, Research
Adisseo ensures the satisfaction and commitment of its staff members & Development Director in Animal Health
“We are convinced that this partnership and Nutrition at Adisseo.
through its corporate social responsibility policy will be beneficial for academic research
by supporting numerous initiatives in favour of health and its applications in the industry”,
and wellbeing at work, diversity and solidarity
(local events, support for humanitarian organisations).
> Open Doors fore
National Chemistry Week
The “Open Doors
for National
Chemistry Week”,
a national event
supported by
France Chimie, took
place from 6 to 14
October 2018 when
> Teaming up some 300 students
with universities had the opportunity
to visit the site in
Commentry and to Axel Terrisse Hélène Dos Santos
Adisseo North & Poultry Science and development of colla- measure its Year 12 Science Year 12 Science
Central America Veterinary Medicine. borative solutions. importance in the “It’s very impressive, “It was rather
recently concluded its local employment I didn’t know so interesting, I didn’t
third Poultry Leaders This event gathers This year, the three- market – an many people worked know much and
of Tomorrow (PLT) together leaders day seminar focused opportunity also on the site. Adisseo I find it good that
seminar in collabo- from academia and on intestinal health to discover various is very serious about Adisseo focuses
ration with Texas the industry in order throughout the lines of business safety measures.” on safety and the
A&M University. PLT to exchange with poultry production and nurture
environment.”
is an invitation-only students the main cycle. vocations.
educational event for issues in the sector Positive feedback:
graduate students in and to enable the
> A combination of MANUFACTURING OF ONE OF OUR INTERMEDIATE PRODUCTS:
science and expertise 51 days
25%
DID YOU KNOW? In order to assist with processes and new product innovation at 475 °C
projects, Cinachem has struck R&D partnerships with certain
Animal protein contributes universities and organised meetings during the Catalysis Days –
without catalysis
to 25% of our protein requirements. an opportunity for students to freely present their research
Less
topics in front of experts.
This year, 30 researchers took part in the 5th Catalysis Days.
Source: Global Food FAO stat 20 The topics addressed by the students focused mainly on
of our protein needs improving methionine competitiveness.
Catalysis : 100% of the chemical products manufactured by Adisseo undergo at least three
catalysis stages. Catalysis is essential for environmentally-friendly eco-efficient chemistry.
than an hour
THE SUSTAINABLE It ensures reactions in conditions that are gentle, selective, and economical in terms of raw
materials, and produces low amounts of by-products synonymous with waste. It compacts
at 375 °C
DEVELOPMENT GOALS our production units, saves energy and lowers the cost of our investments. with the industrial catalyst
SUSTAINABLE DEVELOPMENT REPORT 2018 – 27> OUR APPROACH TO SOCIAL RESPONSIBILITY
COMMITTED
> Contributing TO EMPLOYEE SATISFACTION
to training future > Sales Academy Adisseo
professionals Train, develop, integrate and motivate
136
Training is an essential tool in our The Sales Academy Adisseo is a program
200
Every year, Adisseo recruits numerous
internships and working students from corporate strategy and a key factor for made up of several modules (product
various curriculums (A-levels to MA the commitment of our staff members. training, sales skills, negotiation, tool
degree). The company actively takes part In this context, Adisseo has implemented training, etc.) with steady progress
in the students’ training and integration. a “Sales Academy Adisseo” – a training between each level.
> Discovering program intended for sales and technical
future talent In 2018, 136 students in France chose
apprentices and trainees teams. Its objectives are to define an The training programme alternates digital
Adisseo to develop their skills. recruited Adisseo’s standard sales method for all modules (M@dison), attendance-based
employees
the sales teams across the world, promote training sessions and an interactive
For the 34th National to guide the best performance by professionalising our training session with role-playing and follow the Sales Academy
Chemistry Olympiad of them towards sales force, develop skills improvement simulation.
(NCO) on the
theme “Chemistry
in the City”, Adisseo
professions in the
sector. > Roussillon or our staff members, reinforce a sense
of belonging, and contribute to The Sales Academy Adisseo also aims
opens its doors to
group-wide emulation. to develop Adisseo’s brand name.
awarded the first By teaming up with
prize of the Auvergne this event, Adisseo
regional competition, asserts its will to
to Etienne Cadet, a
final-year student.
participate in the
initial training of students from the
This competition
involves students
from French and
youngsters and
develop its visibility
and reputation CPE Lyon School > Adisseo staff members
foreign secondary
schools and aims
among them.
In January, the Roussillon site welcomed 11 students from the process
share their views
engineering section in Lyon. After a presentation of the methionine manufacturing
process, they took part in a workshop led by two staff members from the platform
> AgroParisTechc’s who showed them the equipment which they study during their training course.
Since 2014, Adisseo proximity managers and It is also committed to
has been conducting wellbeing at work. going into the field more
en visite au CERN an “Adisseo and I” often to talk with staff
satisfaction survey every At the end of the members, understand > Adisseo
two years with all its survey, each manager their expectations
2018 WAS Agronomy school.
staff members across received the results and support concrete
creates its own Addixyz
NO EXCEPTION A privileged moment
TO THE RULE. for the students the world. In 2018, for their entity in order local actions by relying training tooln
For the 6th which helps them 1919 people answered to analyse and define more heavily upon local
consecutive year, see the concrete 66 questions online with their teams an managers. “Everyone’s
the research industry, and This year, thanks to Addixyz trains
covering 13 topics. action plan to meet the contribution to the
center at CERN more specifically its blended, training new operators in
(Centre of Expertise animal feed-related The 84% participation expectations expressed. development of Adisseo’s concept, Adisseo Adisseo’s production
and Research in applications of their rate increased compared Adisseo’s Executive performance is essential received the Grand chains by offering
Nutrition) welcomed various teachings to the 2016 survey. Committee has chosen to build together a pros- Prize at the Digital a professional
50 students and classes in their to communicate more perous, profitable and Learning Excellence qualification
engineers from course of studies. The long-term com- on the company’s global growing company for the Awards for its certificate training
AgroParisTech, Addixyz project. programme in
mitment rate reached strategy and to better future”, said Jean-Marc
a university-level association with
72%, highlighting the recognise individual and Dublanc. Organised every Oleum-Total.
relationship between team contributions. year by the Cegos
group, the ceremony This training method
> Promoting
rewards the most in the workplace has
innovative and reduced the average
effective learning learning time of
chemistry-related jobs
devices. new staff members
by 20% while
The objective is reinforcing safety
to promote digital and the reliability
training tools which of our facilities.
are now deployed in
In February, Adisseo was present Organised by France Chimie, these yearly Sciences sectors. The 2018 Eurexpo trade the corporate and
at the “Chemistry Villages” at events provide A-level and graduate fair was a great success with more than academic world.
Le Mondial des Métiers Auvergne- students with the opportunity to discover 119,000 visitors.
Rhône-Alpes at Eurexpo (Lyon, France) initial, secondary and internship training
and the Parc Floral in Vincennes courses, the jobs offered by companies
(Paris). in the Chemistry and Natural and Life
28 SUSTAINABLE DEVELOPMENT REPORT 2018 – 29> OUR APPROACH TO SOCIAL RESPONSIBILITY
Training at Adisseo in 2018
GRI 401-1
(In Europe by employee and professional category)
*Workers, Technicians, Supervisors (non-management)
49,342 h 905 51 h
WTS* WTS* WTS*
Number of
Numbers of employees receiving Average number of
training hours training training hours
— — —
54 ,713
total
h 1 total
,101 44 h
vs 52,751 h in 2017 vs 1,105 in 2017 vs 41 h in 2017
vs 43,269 h in 2016 vs 1,055 in 2016 vs 35 h in 2016
5,371 h 196 19 h
Managers Managers Managers
> A new dynamic
> Total global labor force workspace in Antony
GRI 102-7
> Raising awareness
by region in 2018 about 5 behaviours
“Courage, Respect, Over two days,
Adisseo Antony’s employees have enjoyed a new workspace since September 2018.
Customer Focus, participants got
Designed together with the employees, the “Move In” project requested six months Engagement, to discover and
Simplicity” are part immerse themselves
of preparation.
of Adisseo’s identity in Adisseo’s culture
The dynamic and very open environment allows for better communication and fosters and are pillars in our through interactive
corporate strategy. presentations,
sharing and creativity in a pleasant working atmosphere that guarantees everyone’s
videos, feedback on
wellbeing. It takes into account the diversity of working situations and adapts to the In November, their experience and
company’s changing needs, thanks to its flexibility. for the integration situation simulations.
of Nutriad’s teams,
workshops to Thus, everyone was
learn about the able to apprehend
“5 behaviours” took the 5 behaviours and
place in every entity their implementation
> Healthy across the world. at work.
Industrial Center
96
NORTH AND CENTRAL
429 Adisseo Spain These topics,
AMERICA CHINA
has joined 12 other already addressed
companies in in other Adisseo
Burgos’ “healthy entities can prove
73
industrial center” very useful whether
project organised in the workplace
by the Villalonquéjar or at home.
Business > A new concierge
46
INDIA &
Association. The company relies
ASIA PACIFIC
on this type of project service ONE
The initiative to improve quality
SOUTH AMERICA
> Recognised promotes employee
health and wellbeing
of life at work,
a source of Staff members appointments,
1534
by organising commitment and based in Adisseo’s childcare, etc.) for
staff members physical activities
and awareness-
raising and
loyalty-creation
for staff members.
headquarters
will now enjoy a
concierge service
optimal organisation.
The app has already
EUROPE/CIS & AFRICA/
illness-prevention thanks to the been adopted by
2,178
MIDDLE EAST
workshops. ONEApp. many staff members.
Adisseo attaches importance to In three months,
recognising its staff members and their Preventing psycho- This innovative a hundred or so
work. To illustrate this commitment, social risks, reducing concept offers a requests have been
the Nanjing plant commended its sleep disorders, wide range of both made.
eating healthy and professional and
employees for their involvement and
stopping tobacco private services This convenient tool
their observations in risk management. consumption are (seminars, helps deal with daily
employees in 2018 An award ceremony was organised for issues that are all conferences, leisure obligations while
2017 labor force: 1,895 - 2016 labor force: 1,831 the occasion. addressed. activities, medical gaining in efficiency.
30 SUSTAINABLE DEVELOPMENT REPORT 2018 – 31You can also read
