2019 STAFF LEARNING & DEVELOPMENT - RESOURCE GUIDE FOR ACADEMIC & PASS STAFF - hr@uct.
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2019 STAFF LEARNING & DEVELOPMENT RESOURCE GUIDE FOR ACADEMIC & PASS STAFF i
Contents WELCOME TO THE 2019 UCT STAFF LEARNING AND EMPLOYMENT EQUITY AND RECRUITMENT 22 MONEY SENSE 45 DEVELOPMENT RESOURCE GUIDE. . . . . . . . . . . . . . . . . . . . 1 EE Recruitment & Selection for All 22 WORK Q 46 EE Recruitment & Selection for (Chairpersons) THE STAFF LEARNING AND HOD & Deans 22 PLANNING, ORGANISING AND IMPLEMENTING. . . . . . . 47 Disability Training for All Staff 22 DEVELOPMENT FUNDING POLICY . . . . . . . . . . . . . . . . . . . . 2 DECIDE PRIORITIES, MANAGE YOURSELF 47 HEMIS: AN OVERVIEW AND THE STATE FUNDING OF UCT 23 PROJECT MANAGEMENT: AN INTRODUCTION 48 BASIC EDUCATION QUALIFICATIONS. . . . . . . . . . . . . . . . . . 3 INTRODUCTION TO UCT FOR NEW STAFF 24 AMENDED SENIOR CERTIFICATE (MATRIC) 3 RETIREMENT INFORMATION SESSION 25 RESEARCH SUPPORT SKILLS. . . . . . . . . . . . . . . . . . . . . . . . . 49 GENERAL EDUCATION AND TRAINING CERTIFICATE RETIREMENT SEMINARS (UCTRF) 26 ELECTRONIC RESEARCH ADMINISTRATION (ERA) (ABET GET CERTIFICATE) 4 SYSTEMS TRAINING 49 MANAGEMENT AND LEADERSHIP SKILLS. . . . . . . . . . . . . 27 EMERGING RESEARCHER PROGRAMME (ERP) 50 COMMUNICATION AND INTERPERSONAL SKILLS. . . . . . . 5 CAPE HIGHER EDUCATION CONSORTIUM (CHEC) - INDUCTION COURSE ON THE ADMINISTRATION OF CUSTOMER SERVICE SKILLS 5 CREATING THE LEADING EDGE (CLE) PROGRAMME 27 RESEARCH CONTRACTS 51 EFFECTIVE AND SPEEDY READING 6 Basic Financial Management 28 Building the Team (Leadership – Part 1) 28 INDUCTION / REFRESHER COURSE ON RESEARCH FACILITATION SKILLS 7 CONTRACTS, INTELLECTUAL PROPERTY, RESEARCH Effective Communication 28 PRESENTATION SKILLS 8 Goal Setting, Feedback and Coaching (Leadership – FUNDS MANAGEMENT AND ADMINISTRATION (RCIPs) 52 TECHNICAL AND BUSINESS WRITING 9 Part 3) 29 Labour Law for Leaders 29 RESOURCE MANAGEMENT. . . . . . . . . . . . . . . . . . . . . . . . . 53 WRITING DEVELOPMENT COACHING PROGRAMMES 10 English for Everyone Workshops 10 Personal Leadership (Leadership – Part 2) 29 UNDERSTANDING BASIC ACCOUNTING CONCEPTS 53 Servicing Officer Programme 10 Project Management 30 Writing Buddies Workshops 10 The Higher Education Sector: A Broad Overview 30 TEACHING AND LEARNING. . . . . . . . . . . . . . . . . . . . . . . . . . 54 Developing Resilience 30 CAPE HIGHER EDUCATION CONSORTIUM (CHEC) – Managing Conflict and Negotiating Effectively 31 QUALITY TEACHING IN HIGHER EDUCATION (QTHE) COMPUTER RELATED SKILLS & ONLINE RESOURCES. . . 11 Working with Complexity 31 PROGRAMME 54 COMPUTER LITERACY – COMPUTERS FOR BEGINNERS 11 FIRST LINE MANAGEMENT (ENTRY LEVEL) 32 CENTRE FOR INNOVATION IN LEARNING AND TEACHING 55 GIS TRAINING VIA ESRI’S VIRTUAL CAMPUS 12 FIRST LINE MANAGEMENT (INTERMEDIATE LEVEL) 33 NEW ACADEMIC PRACTITIONERS’ PROGRAMME (NAPP) 56 ICTS TRAINING 13 HERS-SA ACADEMY 2019 34 SUPPORTING EMERGING EDUCATORS’ TEACHING SAP HERS-SA MINI ACADEMY 2019 35 (S.E.A.TEACH) PROGRAMME 57 LEARN ONLINE 14 LEAD Q 36 TEACHING OBSERVATION (TO) 58 Downloadable Microsoft Office Manuals 14 Lynda.com 14 MANAGING TROUBLED EMPLOYEES – USEFUL TOOLS TEACHING WITH TECHNOLOGY 59 Microsoft IT Academy 14 TO ENHANCE PERFORMANCE 37 THE OPEN EDUCATIONAL RESOURCES (OER) UCT PROJECT 60 SAP SYSTEMS TRAINING – FINANCE MODULE 15 MENTORING SKILLS FOR LEADERS 38 THE SHORT COURSE ON TEACHING (TSCOT) 61 STUDENT SYSTEMS TRAINING FOR UCT STAFF 16 MENTORING SKILLS FORUM – COMMUNITY OF PRACTICE (CoP) 39 TECHNICAL AND SCIENTIFIC SKILLS. . . . . . . . . . . . . . . . . . 62 VULA BASIC TRAINING 17 ORGANISATIONAL HEALTH: MANAGING THE MEDICO- TECHNICAL AND WORKSHOP SKILLS 62 HEALTH AND SAFETY SKILLS. . . . . . . . . . . . . . . . . . . . . . . . . 18 LEGAL MINEFIELD 40 SAFETY, HEALTH AND ENVIRONMENT (SHE) WORKSHOPS 18 OTHER RESOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Health & Safety Training on Vula (Online Resources) 18 OCCUPATIONAL QUALIFICATIONS . . . . . . . . . . . . . . . . . . . 41 CENTRE FOR EXTRA-MURAL STUDIES 63 CERTIFICATE IN BUSINESS ADMINISTRATION 41 INSTITUTIONAL KNOWLEDGE. . . . . . . . . . . . . . . . . . . . . . . 19 CERTIFICATE IN MANAGEMENT 42 FUNDING FORMAL DEVELOPMENT. . . . . . . . . . . . . . . . . . 64 BENEFIT INFORMATION SESSIONS 19 STAFF EDUCATION BURSARY SCHEME 64 DEVELOPMENT DIALOGUE TRAINING 20 PERSONAL/SELF LEADERSHIP SKILLS. . . . . . . . . . . . . . . . . 43 ORGANISATIONAL DEVELOPMENT 65 ASSERTIVENESS @ WORK 43 DISCOVER THE RESOURCES AT YOUR LIBRARY 21 STAFF TUITION RATES 66 MANAGING STRESS 44 UCT LAW @ WORK 67
Welcome to the 2019 UCT Staff Learning and Development Resource Guide This guide is a listing of all learning selecting competencies, and drawing up a personal WHERE DO I FIND THIS GUIDE? and development resources available development plan). This guide is available electronically at hr.uct. to all UCT staff. Human Resources WHO DO I CONTACT TO BOOK FOR A COURSE ac.za > Learning and Development > Staff Development publishes this guide OR FOR MORE INFORMATION? learning and development resource guide. annually. Each UCT centre of learning or internal training The guide will no longer be published in hard provider have their own terms and conditions and copy. WHAT IS INCLUDED IN THIS GUIDE? booking procedures. Some may also charge for their This guide contains information on formal and courses. non-formal, formal and job-related courses run For more information or to book, please contact the by various UCT centres of learning, or internal relevant providers directly or visit their websites. UCT training providers, across the University. This Each listing includes details on how to book and/or includes, but is not limited to, the Staff Learning who to contact for more details. Centre, ICTS, CHED and the Research Office. WHAT CAN I DO IF THE COURSE I NEED IS NOT HOW DO I USE THIS GUIDE? LISTED HERE? The contents page provides a full directory of The UCT centres of learning and training providers courses listed. The courses are grouped under broad may not offer a course that you need. You may need skill, knowledge or competency headings to make to find a suitable course offered by a provider outside it easier to search for the type of course you need. of UCT. In this case, your department will fund the Under each course listing, you will find details about course through their training and development the course, the expected outcomes of the course, budget. You will need to make your own enquiries who runs the course, and where to go for more and arrangements to attend. There should, however, information or how to book. always be a link between the course and the job requirements that need to be fulfilled. HOW DO I CHOOSE WHAT COURSES TO ATTEND? WHAT IF I WANT TO COMPLETE A FORMAL There is an essential link between learning and QUALIFICATION, NOT A SHORT SKILLS development and improving job performance. COURSE? You and your Manager normally identify learning and development needs during performance The Staff Learning and Development Funding Policy planning, goal- or objective-setting discussions. (see page 2) defines how UCT supports formal staff Academics usually identify these needs during learning and development. performance planning and performance reviews. Further information about the Staff Education PASS staff usually identify these needs during the Bursary Scheme and Staff Tuition Rates can be found Development Dialogue process of identifying Key in this guide (see page 63). Performance Areas (KPAs), setting objectives, 1
The Staff Learning and Development Funding Policy The Staff Learning and Development or a whole team. UCT supports Job- Related UCT/UWC and a Bursary Agreement is signed; Funding Policy defines how learning and development in one of two ways: or UCT supports staff learning and a. If the development is formal, it is funded from c. Through Staff Tuition Rates should you departmental / faculty budgets anda bursary undertake formal development through UCT/ development. This policy is available on agreement is signed; or UWC. the HR website at http://www.hr.uct. b. If the development is non-formal it is funded 3. PERSONAL – The competencies, skills, ac.za from departmental / faculty budgets. If the qualifications or education needed to better course costs more than R25 000, a declaration yourself or advance your career in the longer In summary, there are two main types of obligation is signed. term, either at UCT or elsewhere. It is not an of learning and development that UCT However, a number of centres of learning explicit requirement of your current post, nor a may support: exist at UCT to run courses and interventions requirement of any other post that you are likely that address the most common learning and to take up in the short to medium term. The 1. FORMAL – Includes qualifications, certificates, development needs, such as the Staff Learning competencies, skills, qualifications or education degrees, diplomas. Typically, these courses are Program, ICTS, CHED, the Research Office and attach to you and are completely for your benefit. for a longer duration (3 months to a year), are Safety, Health and Environment. In this case the Personal Development is funded in one of two ways: formally assessed and are certified. They are department or faculty may incur a minimal cost. a. By you; or normally used for Personal and Developmental It is primarily these courses that are contained in needs. (Eg. B Com, Diploma in Human Resources) this guide. b. Through Staff Tuition Rates should you undertake formal development through UCT / 2. NON-FORMAL – Short skills courses offered 2. DEVELOPMENTAL – The competencies, skills, UWC. either internally or externally. Typically, these qualifications or education needed to better are for a shorter duration (less than 3 months). yourself or to advance your career at UCT in They specifically address one particular skill or the short to medium term. It is not an explicit competency. They may or may not be assessed requirement of your current post, and you are and certified. They are normally used for Job- able to attain the set objectives without it. The Related needs (e.g. First Aid, MS Word or competencies, skills, qualifications or education presentation skills courses). attach to you and are ultimately for your benefit. Development of these does ensure that UCT has There are three distinct types of a larger pool of competent and qualified people learning and development needs: to recruit from. Some courses contained in this guide may be developmental. 1. JOB-RELATED - The gap between the set of competencies, skills and experience necessary to Developmental Learning and Development is reach or perform the objectives, plans and goals, funded in one of three ways: and the set you currently have. It is imperative a. By you; or that you develop the required set in order to b. By the Staff Education Bursary Scheme if you attain your objectives. The competency, skill or are a PASS staff member undertaking formal experience is an explicit requirement of the job. development through an institution other than This could be applicable to one person in a team 2
BASIC EDUCATION QUALIFICATIONS AMENDED SENIOR OUTCOMES More information can be found at http://www.hr.uct.ac.za/hr/learning/ CERTIFICATE (MATRIC) After completing the qualification, the learners will be able to: staff_programme/information or by • Enter Higher Education institutions contacting the Staff Learning Centre at hr- The Amended Senior Certificate (Grade • Manage and organise various activities stafflearningcentre@uct.ac.za or 021 650 12/Matric) is suitable for adult learners • Interact and communicate effectively with others 3812. and will provide them with the skills to • Participate responsibly in the life of a community perform tasks at a higher level as well • Evaluate information gathered through as to participate in lifelong learning. observation • Demonstrate understanding and application of This qualification will give learners the range of knowledge and skills the tools to be gainfully employed in the world of work as well as the WHO SHOULD ATTEND? opportunity to enter Higher Education Staff members who wish to obtain a Senior institutions. Certificate (Matric/Grade 12) The qualification aims to give learners the skills to: PREREQUISITES • Creatively identify and solve problems, evaluate information, organise and manage activities In order to take part, you must: • Communicate effectively with others as a • Be 21 years old or older member of a group or team • Have a certified copy of your SA ID book • Be culturally sensitive across a range of social • Non-South African Citizens: Copy of passport/ circumstances visa/or study permit • Identify and solve problems in an organised, • Have proof of address responsible manner • Passed Grade 9 (Standard 7) OR Passed GETC: • Organise, analyse and evaluate information and ABET Level 4 Certificate OR NQF Level 1 make informative decisions Qualification (with 2 official languages) OR have passed some subjects at Matric / Grade 12 level • A copy of your highest level of education (Grade 9/Standard 7) • Have a motivation from your line manager • Complete the course entry assessments As part of your application process, you will need to submit copies of all the above listed. 3
BASIC EDUCATION QUALIFICATIONS GENERAL EDUCATION diversity, inclusivity, cultural values, human rights, gender, development and change FURTHER INFORMATION AND TRAINING • • Develop an appreciation for lifelong learning Function better as a citizen in South Africa These qualifications are funded by the Staff Education Bursary Scheme and participants CERTIFICATE (ABET • Become more aware of critical ethical issues will therefore be required to sign a ‘Bursary Agreement’ (HR186). GET CERTIFICATE) • Develop study skills to be able to access further learning More information can be found at http://www.hr.uct.ac.za/hr/learning/ This ABET GET Certificate is a literacy WHO SHOULD ATTEND? staff_programme/information or by programme and is for people who want • Staff members who would like to improve their contacting the Staff Learning Centre at hr- to achieve an NQF level 1 qualification. fundamental basics in education and training stafflearningcentre@uct.ac.za or 021 650 3812. Completing this course will ensure • This programme is suitable for staff who currently do not meet the minimum entry requirements your eligibility into a Senior Certificate for a Matric qualification (Matric) programme. PREREQUISITES The qualification aims to: • Give recognition to learners who achieve In order to take part, you must: and meet the necessary requirements and • A permanent UCT staff member competencies. • 16 years or older • Provide a solid foundation of general education • Passed Grade 7 (Standard 5) OR Passed ABET learning which will help prepare learners and Level 3 enable them to access further education and • Have a certified copy of your SA ID book training • Non-South African Citizens: Copy of passport/ • Promote lifelong learning to enable learners to visa/ or study permit continue with further learning • Have proof of address • Prepare learners to contribute better in society • Have a motivation from your line manager and the workplace • Complete the course entry assessment OUTCOMES As part of your application process, you will need to submit copies of all the above listed. The qualification aims to equip learners to: • Develop and apply relevant skills, knowledge and attitudes • Function better in and contribute to the world of work • Become more aware of issues relating to 4
COMMUNICATION AND INTERPERSONAL SKILLS CUSTOMER SERVICE ₋₋ Managing a customer complaint according to your delegated level of authority and BOOKING AND FURTHER INFORMATION SKILLS department guidelines ₋₋ Referring a customer complaint to the This course is run by the Staff Learning Centre, Human Resources, as part of the Staff appropriate person for follow-up Learning Program. This two-day workshop provides the ₋₋ Creating an action plan to deliver quality In order to book, please use the online skills and knowledge to enable you to service booking system at http://www.hr.uct.ac.za/ provide customer satisfaction and is hr/learning/staff_programme/calendar ideal for staff members who deal with WHO SHOULD ATTEND? More information can be found at both internal customers and external • Anyone wanting to improve the quality of http://www.hr.uct.ac.za/hr/learning/ customers. service they offer to both internal and external staff_programme/information or by customers. contacting the Staff Learning Centre at hr- stafflearningcentre@uct.ac.za or 021 650 OUTCOMES DATES: 3812. • Explain the difference between an external • Group 1: 8 & 9 May 2019 customer and internal customer • Group 2: 2 & 3 September 2019 • Explain quality service • Explain the benefit of internal customer care to TIME: your team, your manager and other departments • 08h30-15h45 at UCT who serve external customers • Explore the UCT Vision, Mission, Strategy and Values • Explain the importance of your job role in the service chain • Identify barriers to effective communication with internal and external customers • Take ownership for your role and performance in delivering quality service by: ₋₋ Demonstrating effective communication skills when dealing with customers on the telephone and in face-to-face situations ₋₋ Gathering and analysing information needed to solve a problem ₋₋ Choosing positive responses and problem- solving methods to deal with customer dissatisfaction 5
COMMUNICATION AND INTERPERSONAL SKILLS EFFECTIVE AND DATES: BOOKING AND FURTHER INFORMATION SPEEDY READING Group 1: 3 & 4 July 2019 This course is run by the Staff Learning Centre, Human Resources, as part of the Staff TIME: Learning Program. This highly structured, practical 09h00-16h00 In order to book, please use the online and measurable two-day workshop booking system at http://www.hr.uct.ac.za/ demands intense concentration from PREREQUISITES hr/learning/staff_programme/calendar participants. Baseline reading levels Participants will be required to complete pre- More information can be found at are established at the beginning of workshop questionnaires and interviews so as to http://www.hr.uct.ac.za/hr/learning/ the course, and improvements are allow the facilitator to determine skill levels and to staff_programme/information or by measured. tailor training materials. contacting the Staff Learning Centre at hr- stafflearningcentre@uct.ac.za or 021 650 During these two days, participants work through 3812. sets of eyes, comprehension, ‘free rate’ novel reading and concentration exercises, and begin to break the habits of word-fixation, regression and sub-vocalisation. OUTCOMES • Ability to vary the rate at which you read to accommodate what you are reading • Lowered resistance to reading • Improve your baseline reading speed by up to 100% • Increase recall and understanding by up to 30% • Narrow the gap between reading and thinking speeds WHO SHOULD ATTEND? Academic staff and PASS staff, PC7 and above, who are required to read large amounts of information in a relatively short time. 6
COMMUNICATION AND INTERPERSONAL SKILLS FACILITATION SKILLS • Apply a range of skills for managing various responses of the group BOOKING AND FURTHER INFORMATION • Apply strategies for recording group discussions This course is run by the Staff Learning This three-day workshop is intended • Build and use a Facilitator’s Toolbox Centre, Human Resources, as part of the Staff for people who facilitate in a variety Learning Program. • Practice facilitating during the workshop to of formal and informal contexts in develop competence In order to book, please use the online sociocultural, learning and workplace booking system at http://www.hr.uct.ac.za/ scenarios. WHO SHOULD ATTEND? hr/learning/staff_programme/calendar • Anyone required to, facilitate learning through More information can be found at This workshop will highlight the difference between group sessions and facilitate group workshops. facilitating and presenting and will cover the http://www.hr.uct.ac.za/hr/learning/ facilitation process and skills. The workshop provides staff_programme/information or by DATES: contacting the Staff Learning Centre at hr- a safe space where you can practice your facilitation skills and receive feedback from peers. Group 1: 15 & 16 July 2019 stafflearningcentre@uct.ac.za or 021 650 5 August 2019 3812. OUTCOMES • Differentiate between presenting and facilitating TIME: • 08h30-15h45 (15 & 16 July 2019) • Understand and apply adult learning principles to a facilitation process • 08h30-13h00 (5 August 2019) • Understand and apply the facilitator core competencies to a facilitation process • Explore strategies for confirming a facilitation brief and planning a session • Explain group dynamics and how these may impact a facilitation process • Create an environment which supports active participation and removes blocks to participation • Explain the facilitators role in managing the process • Create strategies to encourage dialogue between participants • Understand the phases of facilitation and demonstrate what to do in each phase • Understand and explain the impact of words, tone and body language on participants 7
COMMUNICATION AND INTERPERSONAL SKILLS PRESENTATION SKILLS OUTCOMES • Clarify the purpose of your presentation BOOKING AND FURTHER INFORMATION • Plan and organise your presentation to meet the This course is run by the Staff Learning This two-day workshop equips you with Centre, Human Resources, as part of the Staff aim and audience needs the skills to successfully prepare and Learning Program. • Deliver a presentation demonstrating an deliver a presentation. understanding of: In order to book, please use the online ₋₋ The structure of a presentation booking system at http://www.hr.uct.ac.za/ You will be shown how to accommodate audience ₋₋ The impact of words, tone and body language hr/learning/staff_programme/calendar and context needs when preparing and delivering a on your message presentation. More information can be found at ₋₋ How to gain and maintain audience attention http://www.hr.uct.ac.za/hr/learning/ The workshop provides a safe space where you ₋₋ How to adjust to the audience staff_programme/information or by can practice your presentation skills. In line with ₋₋ The role, appropriateness, advantages and contacting the Staff Learning Centre at hr- the experiential learning philosophy, you will be disadvantages of the various manual and stafflearningcentre@uct.ac.za or 021 650 required to prepare and deliver a minimum of three electronic visual aids 3812. presentations while on the workshop and will receive ₋₋ Selecting the most appropriate visual aids to feedback to guide you in building a development meet your purpose plan to ensure the transfer of learning to your work ₋₋ A range of techniques for managing own fear environment. and stage fright ₋₋ A range of actions to manage audience interaction WHO SHOULD ATTEND? • Any staff member who is required to present to an audience, in either a formal or informal context. DATES: • Group 1: 6 & 7 March 2019 • Group 2: 30 Sept & 1 Oct 2019 TIME: • 08h30-15h45 8
COMMUNICATION AND INTERPERSONAL SKILLS TECHNICAL AND • Plan documentation work using a range of planning tools BOOKING AND FURTHER INFORMATION BUSINESS WRITING • Analyse a documentation task and carry it through from first to final draft This course is run by ICTS. The costs for 2019 are advertised on the ICTS This in-depth course will equip you with course calendar. In order to book, use the COURSE STRUCTURE the skills needed to write documents online booking system on the ICTS website for any media or audience, about any The course includes: at http://www.icts.uct.ac.za/modules. technical or business subject. • Six days of classroom-based instruction covering php?name=cbs&file=book or by following the foundational principles, documentation project path Training > Course booking form. Please note that this course does not specifically planning, and procedure-, process- and policy More information can be found on the cover the writing of business letters, reports, memos writing sessions Technical and Business Writing course web and e-mails, although the methods taught can be • Two weeks spent preparing an individual written page (see the ICTS website at www.icts.uct. applied to these. project in your own time interspersed with two ac.za and follow this path: Training > ICTS one-on-one review sessions with a trainer. We Training and open the quick link Technical OUTCOMES recommend that you set aside about twenty & Business Writing) or by contacting the • Learn about a methodology for organising hours for the project and reviews Content Architecture team, Systems Division information that can be applied to all kinds of • One half day, two weeks after the course, in at jenny.wood@uct.ac.za or on 021 650 4335. business and technical writing which documentation projects are presented • Use an appropriate documentation template in Microsoft Word WHO SHOULD ATTEND? • Apply principles of usability and good navigation, This course is for you if you need to do any of the especially in an online environment following: • Classify information into different types, and use • Document your internal procedures DATES AND TIME: appropriate language and layouts for those types • Write documents to assist end users to carry out • The dates and times are advertised on the ICTS tasks and make decisions course calendar at; https://ictsapps.uct.ac.za/cbs • Write a step-by-step procedure for an on- or off- system task • Compile information for the web • Draw up a business process from pencil to • Document new systems and processes computer, learn Microsoft Visio basics and use a • Write up organisational policy template • Review and reorganise existing or outdated • Construct supporting, background and documents conceptual information • Prepare documents explaining how and why • Develop graphics and place them effectively something must change • Learn how to find and apply international standards for language, style and technical A high proficiency in written English is recommended phrases for successful completion of this course. 9
COMMUNICATION AND INTERPERSONAL SKILLS WRITING • Modules offered include: basic email communication, workplace reports and notices. BOOKING AND FURTHER INFORMATION DEVELOPMENT Participants are required to commit to a 6-session programme, which includes workplace This service is offered by the Staff Learning COACHING application, feedback and individual assessment. Centre, Human Resources. PROGRAMMES For more information, please contact the Writing Development Coordinator, Glynnis SERVICING OFFICER PROGRAMME Newdigate at glynnis.newdigate@uct.ac.za or Human Resources Development on 021 650 3588. employs a dedicated Writing OBJECTIVE Development Coordinator whose • To improve quality and effectiveness of servicing purpose is to improve the written officers’ skills. • Approach and methodology language skills of staff at UCT through WHO SHOULD ATTEND • Small groups (maximum 6) interact in a non- the provision of workplace mentorship, threatening environment to improve on their • Current UCT servicing officers writing skills. coaching, training and consultancy • Prospective servicing officers services with an emphasis on support • Modules offered include: email communication, writing letters, memoranda, reports and for staff members for whom English is a APPROACH AND METHODOLOGY proposals. second language. • Small group coaching, 6 two-hour sessions. • Participants are required to commit to a Coaching which includes individual assessment, feedback and ongoing support. Interactive 6-session programme, which includes workplace sessions focus on group and individual needs and application, feedback and assessment. ENGLISH FOR EVERYONE WORKSHOPS a range of committees. COURSE COSTS OBJECTIVE • All courses are free of charge • To build confidence and to improve basic English WRITING BUDDIES WORKSHOPS writing and computer skills required in the UCT workplace. OBJECTIVE • To improve all forms of English writing required in WHO SHOULD ATTEND the workplace. • UCT staff, whose first language is not English and are interested in improving both their English and WHO SHOULD ATTEND basic computer skills. • UCT staff interested in improving their written communication. APPROACH AND METHODOLOGY • English first and second language speakers • Small groups (maximum 6), interactive sessions in are welcome and a range of language levels is a non-threatening environment accommodated. 10
COMPUTER RELATED SKILLS & ONLINE RESOURCES COMPUTER LITERACY GROUP 1 DATES: • 12 Feb 2019 BOOKING AND FURTHER INFORMATION – COMPUTERS FOR • 15 Feb 2019 This course is run by the Staff Learning Centre, Human Resources, as part of the Staff BEGINNERS • 19 Feb 2019 Learning Program. • 22 Feb 2019 • 26 Feb 2019 In order to book, please use the online This course provides step-by-step • 1 March 2019 booking system at http://www.hr.uct.ac.za/ instruction on how to operate a hr/learning/staff_programme/calendar • 8 March 2019 personal computer. At the end of More information can be found at this course you will undertake an GROUP 1 TIME: http://www.hr.uct.ac.za/hr/learning/ assessment and receive certification. • 09h00-16h00 staff_programme/information or by contacting the Staff Learning Centre at hr- GROUP 2 DATES: stafflearningcentre@uct.ac.za or 021 650 OUTCOMES • 7 May 2019 3812. • Introduction to the parts of a personal computer • 10 May 2019 • Basics of using a personal computer • 14 May 2019 • 17 May 2019 GROUP 4 DATES: • Organising files and cleaning up your system • 21 May 2019 • 27 Aug 2019 • Creating documents • 30 Aug 2019 • 24 May 2019 • Editing and formatting text on MS Word and MS • 3 Sept 2019 • 28 May 2019 Excel • 6 Sept 2019 • Setting page display and printing options GROUP 2 TIME: • 10 Sept 2019 • Connecting to a network • 09h00 - 16h00 • 13 Sept 2019 • Finding Information on the Internet • 17 Sept 2019 GROUP 3 DATES: WHO SHOULD ATTEND? • 25 June 2019 GROUP 4 TIME: • Those with no or very limited computing skills. • 28 June 2019 • 09h00 - 16h00 • 2 July 2019 • 5 July 2019 • 9 July 2019 • 12 July 2019 • 16 July 2019 GROUP 3 TIME: • 09h00-16h00 11
COMPUTER RELATED SKILLS & ONLINE RESOURCES GIS TRAINING VIA BOOKING AND FURTHER INFORMATION ESRI’S VIRTUAL Those who are interested in undertaking CAMPUS an ESRI Virtual Campus training course will require 3 things: 1) A free ESRI Global account. They can The University of Cape Town has create one at https://accounts.esri.com/ access to the ESRI Virtual Campus signup online training facility, as part of our 2) Access to the relevant software, and the academic license. We can facilitate internet access for users interested in obtaining GIS technical certifications from the A standalone academic ArcGIS software license costs R2,000/year and can be comfort of their desktop. The courses purchased via the UCT GIS Laboratory covered under our license focus on (Telephone: 021 650 3917, Email: uct-gis@ learning how to use ESRI’s software, uct.ac.za.) but there are also basic GIS concept 3) Membership in UCT’s ESRI training modules available. organisation. Please send an email from a UCT account and include your staff number to uct-gis@uct.ac.za to receive an invitation. Accept it using your ESRI Global account (see step 1) Certain introductory courses and topical webinars are entirely free and do not require membership to the UCT training organisation. You can reach the Virtual Campus via http:// www.esri.com/training/main We recommend the free Getting Started with GIS course 12
COMPUTER RELATED SKILLS & ONLINE RESOURCES ICTS TRAINING SELF-TRAINING RESOURCES Online learning gives you the freedom to learn at CONTACT US • Contact the ICTS Training team at 021 650- ICTS offers relevant practical and your own pace from your desk, work, from home 5392 or via email at icts-training@uct. or anywhere that you access to the internet. Visit ac.za customised courses to enable you to our self-training resources page for a list of online get the most out of ICTS – supported training resources at www.icts.uct.ac.za/self-training software. VENUE Plan your learning path by selecting courses from our • The ICTS Training rooms are situated on Level ICTS Training calendar or by visiting www.icts.uct. 1, in the Wilfred and Jules Kramer Law Building, ac.za/icts-training. Middle Campus. Our wide range of offerings include instructed courses and seminars COURSE COSTS Seminars, on the other hand, are demonstrations or • A nominal fee is charged for ICTS courses. Please discussions aimed at larger interest groups and can consult the Course Calendar for fees. be held in any available venue on campus. • A flat rate of R600 per hour is charged for • Courses are practical hands - on sessions with up customised training (regardless of the size of the to 20 people per class working on PCs in the ICTS group) Training room. • Seminars are practical demonstrations and discussions aimed at larger interest groups. These sessions are normally held at your venue or as an online session. CUSTOMISED TRAINING COURSES Upon request, ICTS also offers on-site seminars and customised courses in response to the specific training needs of a department. You provide the venue and facilities and we provide the trainer. The training team will help you to identify any skills gaps and will customise training to address your department’s needs. For information go to; www. icts.uct.ac.za/Customised_training 13
COMPUTER RELATED SKILLS & ONLINE RESOURCES LEARN ONLINE For more information on how to access and use Lynda.com, please see http://www.icts.uct.ac.za (and FURTHER INFORMATION then the “Training” link on the left navigation bar) LearnOnline is administered by the UCT Centre for Innovation in Learning and DOWNLOADABLE MICROSOFT Teaching (CILT), CHED. For more information, OFFICE MANUALS MICROSOFT IT ACADEMY please contact see the CILT website (http:// Microsoft IT Academy provides a range of Microsoft www.cilt.uct.ac.za) or email help@vula.uct. The following manuals are also available in PDF ac.za. online training videos. The courses range from basic format for you to save, download and print: computing to using software to create applications • Microsoft Word 2013 and 2016 Intro & Advanced and manage websites. • Microsoft Excel, 2013 & 2016 The Microsoft IT Academy complements the self- • Microsoft Access, 2013 & 2016 training resources, such as Lynda.com, and further • Microsoft PowerPoint, 2013 & 2016 provides digital literacy modules that could help • Microsoft Project 2013 Essentials students acquire the competencies required to thrive in digital learning spaces and beyond. The Microsoft • Microsoft Outlook 2016 IT Academy modules have short built-in quizzes that are meant to enhance learning. LYNDA.COM To get more information on how to access the Microsoft IT Academy modules, please see http:// Lynda.com is an online subscription library that www.icts.uct.ac.za (and then the “Training” link on teaches the latest software tools and skills through the left navigation bar) high-quality instructional videos prepared by recognised industry experts. Lynda.com is available To access these manuals, login to Vula (http://vula. to all UCT staff members and students. It is designed uct.ac.za), go to My Workspace, then LearnOnline on for all levels of learners and is available whenever the left menu bar. you’re ready to learn. You can view it from a PC, on your iPhone, iPad, Android phone or tablet, or another mobile device. Please note that you are required to set up you Lynda.com profile when you access Lynda for the first time. The next time you need to access it, if you’re already logged in to another of UCT’s Single Sign-On services (such as Vula), you won’t have to enter your login credentials. Simply navigate to http://lynda.uct.ac.za and you will to your Lynda.com profile. UCT staff members can also book by email to attend Lynda training at the ICTS Lynda labs. 14
COMPUTER RELATED SKILLS & ONLINE RESOURCES SAP SYSTEMS WHO SHOULD ATTEND? • The objective of the Finance Department is to BOOKING AND FURTHER INFORMATION TRAINING – FINANCE develop the SAP skills of permanent and long- This course is run by the Finance Department. MODULE term contract staff whose jobs require access Please ensure that new staff do not miss the to SAP. Training is compulsory for these staff start of the training cycle by submitting their members and access to SAP is contingent on applications for access to SAP two weeks prior Training is provided in the form of attendance at training courses. If your application to the training date (you can apply on behalf practical lab-based courses. UCT for access to SAP is successful, you will be booked of new staff before they arrive). instructors present courses and group on the relevant courses depending on the access required. More information can be found at http://icts. sizes are limited to 16 participants. uct.ac.za/modules.php?name=News&file= • SAP access for staff members on short-term Training is only available to current UCT contracts (less than 3 months) is not normally article&sid=87 or by contacting the Course staff members who require access to approved. However, if considered essential, line Administrator at fnd-finance@uct.ac.za or on SAP in terms of their job description/ 021 650 2111. managers may motivate for short-term contract role. staff to attend SAP training. • Existing SAP users who would like refresher training may apply via https://uct.service-now. com/ess/ Now portal to attend any of the regular courses that are in line with their current job requirements (ie the SAP authorisations they already have). Course size is however limited and priority is given to new users applying for access. A waiting list will be kept. • We are unfortunately only able to provide SAP training for UCT staff in line with their current work requirements. There is SAP training every month from February to November, provided there are more than four bookings. 15
COMPUTER RELATED SKILLS & ONLINE RESOURCES STUDENT SYSTEMS BOOKING AND FURTHER INFORMATION TRAINING FOR UCT These courses are run by Student Systems STAFF Support (SSS), Office of the Registrar. For more information please contact the SSS Student Systems Support (SSS), a office at sss-helpdesk@uct.ac.za. section in the Officer of the Registrar, provides end user support to users of student administrative systems. Offering a range of role-specific courses for staff using the Student Administrative System as an integral part of their jobs, training courses have been specifically designed to meet the needs of staff roles. Courses are scheduled and advertised via the SSS website at www.sss.uct.ac.za and are also offered on demand. COURSE COSTS All courses are free of charge. However, there is a charge for “no shows” or late cancellations to cover administrative costs. 16
COMPUTER RELATED SKILLS & ONLINE RESOURCES VULA BASIC COURSE COSTS: • Free to UCT staff. BOOKING AND FURTHER INFORMATION TRAINING For more information, please contact help@ vula.uct.ac.za The Vula Support Team from the Centre NOTE: Vula instruction for academic staff is for Innovation in Learning and Teaching being reworked to dovetail its pedagogical (CILT) provides training in the form affordances with practical instruction. An of 2.5hr hands-on mini workshops. academic training programme is being Training is geared toward providing an developed by the Vula Team in conjunction with the CILT Staff Development Team. For introduction to Vula, which includes a more information, please refer to the CILT comprehensive overview of what Vula Seminars and Workshops page at http://www. can be used for and also addressing cilt.uct.ac.za/cilt/teaching-technology immediate training requirements. Groups are limited to a maximum of 18. WHO SHOULD ATTEND? UCT administrative and support staff who require basic skills and knowledge to be able to use Vula for course and/or research administration purposes. OUTCOMES At the end of this course you should be able to: • Manage your own Vula account • Create and configure a course/project Vula site • Manage a course/project Vula site (including adding/removing members and tools) • Manage groups and sections (ie tutorial groups) within your Vula site • Enable the distribution of content and communication from you Vula site 17
HEALTH AND SAFETY SKILLS BOOKING AND FURTHER INFORMATION • https://vula.uct.ac.za/x/gABzZr • The Safety, Health & Environment Office SAFETY, HEALTH AND SHE ONLINE LEARNING (VULA) can be contacted for any other SHE related training; workshops /safety talks / ENVIRONMENT (SHE) 1. Applied Risk Assessment: (1hr x6) Asynchronous sessions introducing the basics of risk assessment. demonstrations at 021 650 2246 or Email: Can be completed as a single half day session or as 6 WORKSHOPS separate contact sessions over a period of time. 2. Introduction to Office Ergonomics: (1hrs) Overview ohs@uct.ac.za • Line Managers have to ensure that new These hands-on, practical workshops are conducted of Ergonomics and best practices to ensure overall employees receive and attend Health & by the Safety, Health and Environment Department wellbeing in the work environment. Safety Induction. in collaboration with external service providers. 3. SHE Induction: (15min x4) Compulsory for any new staff UCT Departments are welcome to arrange for these member (Section 13 of the OHS Act of 1993) customised workshops to be run in their own work 4. Safety for Students: (15min x4) All students are 3. Lab Safety: (3hrs) Introduction to the legislation and informed of general and specific hazards on campus, hazards associated with the management of Labs, and environments to address their specific needs. and the relevant safety procedures and support relevant UCT policies. structures to ensure safe operations. 4. Introduction to Office Ergonomics: (2hrs) Introduction EMERGENCY TRAINING 5. Manual Material Handling and Safe Lifting Techniques: to workplace ergonomics – what does it mean and how (1.5hrs) Introduction to body mechanics and my environment is affected 1. Building Evacuation Marshal Workshop: (2hrs) Looking appropriate lifting techniques to mitigate back injury at your environment, how best to manage the people in and strain while lifting, moving or carrying objects as the building during an emergency (building specific). part of the job function. HEALTH & SAFETY TRAINING ON 2. Emergency Planning: (2hrs) Preparing for emergencies and drawing up emergency plans for your specific VULA (ONLINE RESOURCES) environment or program SHE WORKSHOPS H&S Induction 3. Basic life safety: Understanding how to identify the 1. Injury on Duty Reporting @ UCT (COIDA): (2hrs) What • For Staff https://vula.uct.ac.za/x/PUJBDm basics of life safety in the workplace. needs to be done when a staff member is injured, what • For Students and Visitors https://vula.uct.ac.za/x/ forms to complete and why they should be completed luiWC1 FIRE SAFETY TRAINING 2. Introduction to the Occupational Health and Safety Act • Additional Safety Training of 1993: (2hrs) Overview of the Occupational Health • Office Ergonomics https://vula.uct.ac.za/x/vIPjah 1. Fire Equipment Demonstration: (3hrs) Introduction to and Safety Act and how it impacts on the employer and and demonstration of all the handheld fire equipment • Manual Material Handling & Safe Lifting Techniques the staff member https://vula.uct.ac.za/x/vIPjah found on the University campuses 3. SHE for HOD’s: (2hrs) What every HOD should know 2. Fire Prevention Workshop: (2hrs) Introduction to the • Basic Risk Assessment https://vula.uct.ac.za/x/Itl0JN about Safety, Health and Environment. The HOD or fire hazards in your own environment and how to Manager is made aware of his/her legal responsibilities Kindly note: prevent fires towards SHE Management • Accredited Safety Training is only available to 3. Fire Systems at UCT: (2hrs) Introduction to the different 4. SHE Induction: (2hrs) Compulsory for any new staff permanent full-time University of Cape Town staff. types of Fire Evacuation systems at UCT, and policies member (Section 13 of the OHS Act of 1993) • Please attach a copy of an Appointment Letter (First pertaining to all fire systems Aider/Evac. Marshal/SHE Rep.) to the HS03 training application form. WORKPLACE SPECIFIC TRAINING NON-ACADEMIC EVENTS • Candidates who book training and do not attend, will 1. Chemical Safety: (3hrs) Introduction to the storing be charged the full fee indicated on the HS03 form. 1. Events Planning Legislation: (2hrs) Introduction to the and labelling of Hazardous Chemicals and legal • Download the up-to-date HS03 Training Application legislation invoked in the planning of an event. Events requirements in working with Hazardous Chemicals Form from the OHS Info “Resources” folder on VULA legislation. 2. Hazardous Waste Disposal: (3hrs) An overview of https://vula.uct.ac.za/x/GOP80X 2. Big Events Application: Making application to the City hazardous waste disposal at UCT, and the legal for an event approval. Forms to be completed. requirements of the disposal of Hazardous waste, 18
INSTITUTIONAL KNOWLEDGE BENEFIT DATES: • 8 or 15 January 2019 BOOKING AND FURTHER INFORMATION INFORMATION • 5 or 12 February 2019 This course is run by the UCT Retirement Fund Office SESSIONS • 5 or 12 March 2019 • 2 or 9 April 2019 More Information can be found at; • 7 or 14 May 2019 http://www.hr.uct.ac.za/hr/learning/ The Human Resources Department runs • 4 or 11 June 2019 staff_programme/information or by benefit information sessions for new • 2 or 9 July 2019 contacting the Staff Learning Centre at hr- staff. • 6 or 13 August 2019 stafflearningcentre@uct.ac.za or 021 650 • 3 or 10 September 2019 3812. These sessions cover the following topics that are of • 1 or 8 October 2019 interest to new staff: • 5 or 12 November 2019 • Structure of the Cost of Employment (CoE) • 3 or 10 December 2019 Package • Retirement Benefits TIME: • Healthcare Benefits and options 10H00-12H00 • Employee Assistance Programme Please inform the Appointments Office of which day VENUE: you are able to attend. • Bremner Building If you are unable to attend either of the sessions in the month you take up the appointment, please liaise with the Appointments Office about setting up one-on-one sessions with our Benefit Specialists. It would be appreciated, however, if every effort could be made to attend one of the general sessions. WHO SHOULD ATTEND? • All staff new to UCT. 19
INSTITUTIONAL KNOWLEDGE DEVELOPMENT WHO SHOULD ATTEND? • All PASS staff and Academic staff who manage BOOKING AND FURTHER INFORMATION DIALOGUE TRAINING PASS staff This course is run by the Staff Learning Centre, Human Resources, as part of the Staff Development Dialogues aims to DATES: Learning Program. transform how UCT employees engage • Group 1: 5 April 2019 In order to book, please use the online • Group 2: 5 April 2019 with each other around performance booking system at http://www.hr.uct.ac.za/ • Group 3: 17 May 2019 and development matters, increase • Group 4: 17 May 2019 hr/learning/staff_programme/calendar engagement and motivation, • Group 5: 12 June 2019 More information can be found at drive performance and enable • Group 6: 12 June 2019 http://www.hr.uct.ac.za/hr/learning/ sustainable, significant and meaningful • Group 7: 9 July 2019 staff_programme/information or by contributions. It provides mechanisms contacting the Staff Learning Centre at hr- • Group 8: 9 July 2019 stafflearningcentre@uct.ac.za or 021 650 for investing in the development of 3812. talent, giving staff both the capacity TIME: and the opportunities to advance their 09h00-11h00 careers at the university. or 13h00-15h00 OUTCOMES • Assess Performance • Identify critical positions • Identify scarce skills • Discuss possible career paths • Succession planning • Feeds into development and legislative reporting 20
INSTITUTIONAL KNOWLEDGE DISCOVER THE BOOKING AND FURTHER INFORMATION RESOURCES AT YOUR This course is run by the Appointments Office, Human Resources Department. LIBRARY In order to book, please contact Cheryl Samuel at the Appointments Office on Cheryl. • Learn to use Primo, the world class information- samuel@uct.ac.za. She can also be contacted finding solution, to discover all of UCT Libraries’ if you require more information about the information collections using a range of devices. sessions on x2196. • Primo is a one-stop searching solution for If you are unable to attend either of scholarly resources such as print and electronic the sessions in the month you take up books and journals, articles, thesis, dissertations, the appointment, please liaise with the media resources, digital collections and course Appointments Office about setting up one- reserve (short loan) material. on-one sessions with our Benefit Specialists. • Browse and search UCT Libraries’ digital However, you are encouraged to attend the collections. general session. • Develop efficient and effective Internet searching skills for research purposes. • Use RefWorks and Endnote, UCT’s reference management programme. • Search ZivaHub, UCT’s institutional data repository, for data sets uploaded by other UCT staff and students. • Training can be tailored to suit the needs of individuals or groups. WHO SHOULD ATTEND? • UCT staff and students using the Libraries’ information resources for research purposes. 21
INSTITUTIONAL KNOWLEDGE EMPLOYMENT EE RECRUITMENT & SELECTION FOR ALL BOOKING AND FURTHER INFORMATION EQUITY AND For any queries, please contact Ursula Fisher RECRUITMENT DATES • 19 February 2019 & 26 February 2019 ursula.fisher@uct.ac.za 0216505188 • 19 March 2019 & 26 March 2019 Essential for all staff serving on • 3 April 2019 & 24 April 2019 selection committees. DISABILITY TRAINING FOR ALL STAFF • 7 May 2019 & 13 May 2019 • 4 June 2019 & 26 June 2019 DATES The Employment Equity Workshop Provides: • 4 July 2019 & 17 July 2019 • 27 February 2019 • an overview of the Employment Equity Act of • 7 August 2019 & 22 August 2019 • 21 March 2019 South Africa; • 5 September 2019 & 26 September 2019 • 10 April 2019 • an understanding of Employment Equity • 9 October 2019 & 22 October 2019 • 30 May 2019 Regulations; Discrimination & Harassment • 5 November 2019 & 12 November 2019 • 18 June 2019 prohibitions, knowledge of the Role of an • 11 July 2019 Employment Equity representative and guidance TIMES • 14 August 2019 on following the Recruitment and Selection • 10h00-13h00 (19 & 26 Feb, 26 March, 7 May, 26 processes at UCT in relation to Employment • 17 September 2019 June 2019, 4 July, 17 July, 7 Aug, 22 Oct & 5 Nov) Equity. • 16 October 2019 • 11h00-14h00 (19 March, 3 April, 9 Oct & 12 Nov) • 27 November 2019 • 12h00-15h00 (13 May,22 Aug & 5 Sept) OUTCOMES • 13h00-16h00 (24 April & 4 June) TIMES • Understand how the recruitment and selection • 14h00-17h00 (26 Sept) • 10h00-13h00 (27 Feb, 10 April, 30 May, 18 June, process interfaces with the University’s 11 July, 14 Aug, 17 Sept) employment equity objectives • 11h00-14h00 (16 Oct & 27 November) EE RECRUITMENT & SELECTION FOR • 12h00-15h00 (21 March) WHO SHOULD ATTEND? (CHAIRPERSONS) HOD & DEANS • All staff serving on selection committees. VENUE DATES • Venue will be confirmed on registration. • 6 March 2019 • 12 June 2019 • 3 October 2019 TIMES • 10h00-13h00 (12 June & 3 Oct) • 12h00-15h00 (6 June) 22
INSTITUTIONAL KNOWLEDGE HEMIS: AN OVERVIEW WHO SHOULD ATTEND? • Deputy Vice-Chancellors, Executive Directors, BOOKING AND FURTHER INFORMATION AND THE STATE Deans, Deputy Deans and senior PASS staff. This course is run by the Staff Learning FUNDING OF UCT Faculty Managers, Faculty and Departmental Centre, Human Resources, as part of the Staff Administrators, Human Resources staff, IDP Learning Program. staff, finance area managers, members of faculty In order to book, please use the online The Higher Education Management budget groups, Properties and Services staff, booking system at http://www.hr.uct.ac.za/ Information System (HEMIS) Media Liaison staff. hr/learning/staff_programme/calendar incorporates annual submissions of all • All staff involved in HEMIS returns should attend this course annually. More information can be found at Higher Education institutions’ data. The http://www.hr.uct.ac.za/hr/learning/ data incorporates Student, Staff, Space, PLEASE NOTE: HEMIS: A Primer (compiled by Hugh staff_programme/information or by Research Publication and Post-Doctoral Amoore) is essential preparatory reading for this contacting the Staff Learning Centre at hr- components. course. stafflearningcentre@uct.ac.za or 021 650 3812. DATE: These submissions are a statutory requirement that is used to inform National Academic Policies and • 30 July 2019 determine subsidy funding. TIME: Within the institution, the data forms a valuable • 09h00-13h00 resource for statistical analysis of student enrolments & performance, staff profiles and physical space planning. This course introduces key structures and concepts as well as the explanation of subsidy calculation which is based on the Student submission. 23
INSTITUTIONAL KNOWLEDGE INTRODUCTION TO OUTCOMES • Understand UCT’s history BOOKING AND FURTHER INFORMATION UCT FOR NEW STAFF • Learn more about UCT, its departments, faculties, research units and people This course is run by the Staff Learning Centre, Human Resources, as part of the Staff Orientation is essential for new staff, • Understand the administrative and academic Learning Program. structures of UCT and this programme introduces new • Understand UCT’s governance system In order to book, please use the online staff to UCT. All new staff members • Understand some of the challenges for UCT and booking system at http://www.hr.uct.ac.za/ are strongly encouraged to attend this higher education hr/learning/staff_programme/calendar programme within three months of • Understand UCT’s mission and strategy More information can be found at commencing employment. • Understand UCT acronyms http://www.hr.uct.ac.za/hr/learning/ • Understand the available support for staff staff_programme/information or by This programme is just one component of through Human Resources contacting the Staff Learning Centre at hr- orientation and induction. Further induction and • Understand the available support for staff stafflearningcentre@uct.ac.za or 021 650 orientation also takes place in the department and through Safety, Health and Environment 3812. team. All new staff should also attend the Benefit • Understand the available support for staff Information Sessions. through ICTS • Understand the available support for staff New academic staff will particularly benefit from through the Transformation Services Office also attending the New Academic Practitioners Programme (NAPP). NAPP is designed to provide • Interact with other new staff at UCT a programme of professional development for new full-time academics at UCT in their roles as WHO SHOULD ATTEND? researchers, educators and members of the UCT • All staff new to UCT. academic community. DATES: New PASS staff will particularly benefit from also • Group 1: 28 February 2019 attending Development Dialogues workshop. • Group 2: 28 March 2019 • Group 3: 10 May 2019 • Group 4: 6 June 2019 • Group 5: 5 July 2019 • Group 6: 16 August 2019 • Group 7: 12 September 2019 • Group 8: 14 November 2019 TIME: • 09h00-16h00 24
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