2018 Information Booklet - GirlGuidesAustralia - Celebrating 60 years of national biscuit sales - Girl Guides Australia
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2018 Information
Booklet
Celebrating 60 years of national biscuit sales
- Girl Guides Australia -
Welcome to the 2018 Girl Guide Biscuit campaign
information booklet!
This year it is our Girl Guide Biscuit Diamond Anniversary – 60 years of selling Girl
Guide Biscuits throughout Australia. We hope that this information booklet will
provide you will all the information that you need for a fantastic year of biscuit sales
and fundraising.
Contents:
• Foreword by the Acting Chief Commissioner
• Our 2018 Biscuit Range
• State Biscuit Coordinators
• Key Dates including Delivery Dates
• Delivery Procedures including How to Track Your Order
• PR Campaign
• Campaign Resources Overview – PR, Social Media and Sales Kits
• Hints and Tips for Biscuit Sales
• Bunnings partnership
• FAQs
• Use of Sustainable Palm Oil
Additional Resources:
• ‘Tracking Your Biscuit Order’ booklet (TOLL delivery advice)
• ‘Girl Guides and the Responsible Sourcing of Palm Oil’ information booklet (MBC)
• Sales resources including posters and price displays (tents)
• Letter/email template to parents/caregivers about biscuit fundraising
• Letter/email template stall space request
• Letter/email template to Bunnings store manager requesting stall space
• Volunteer time confirmation note
• Stall Check list
• Sales Tally/Record Sheet
• Recipe cards/sheets
• PR DIY Kit for local media
Girl Guide Biscuit Guide 2018 page 2 of 16
Foreword from the Acting Chief Commissioner
February 2018
Dear Leaders
Girl Guide Biscuits 2018
Biscuit time again and how wonderful that you are taking part in
our 60th Diamond Anniversary Girl Guide Biscuit campaign. Thank
you for your involvement.
Girl Guides across Australia will be joining you selling Girl Guide
Biscuits during May and June. It is an excellent opportunity for you
to arrange local opportunities to sell biscuits while showcasing what
Guiding offers.
The Girl Guide biscuit campaign has certainly seen many changes
over the years and the recipe has been tweaked a few times as we have
changed suppliers and to meet the requests of our loyal biscuit buyers.
However, the fundamental purpose remains the same – an
opportunity to raise some additional funds to support Guiding.
I am sure you will find the information in this Biscuit Kit useful to
help you participate in our 60th Diamond Anniversary Girl Guide
Biscuit campaign as well as some hints on how to sell as many
biscuits as possible. If you have any questions, please contact your
State Biscuit coordinator.
I look forward to seeing your biscuit selling activities in our social
media. Remember to use the hashtag #ggbiscuits !!
Wishing you a successful 2018 biscuit campaign.
Rosemary Derwin
Acting Chief Commissioner
Girl Guide Biscuit Guide 2018 page 3 of 16
Our Biscuit Range for 2018
Traditional Vanilla Biscuits
$3.50 RRP
Our Traditional classic vanilla biscuit, a long-time favourite
of all Girl Guide biscuit lovers. A crispy sweet – but not too
sweet – biscuit ideal for morning or afternoon tea. Great
to use in cooking and especially in our Girl Guide recipes.
Each packet has 230g of classic vanilla biscuits and there are 20 packets in a carton.
Mini Choc Chip Biscuits
$3.50 RRP
Our Mini Choc Chip biscuits are 20% chocolate chips and make the perfect bite
sized treat. With each crunchy bite, you taste the rich chocolate chips as they
melt in your mouth. A delicious snack to satisfy your sweet tooth!
Each box has 200g of mini choc chip biscuits so there are plenty to share with
your family and friends.
Each carton holds 12 boxes of the mini choc chip biscuits.
Buttery Shortbread (Gluten Free)
$4.00 RRP
A delicious butter shortbread with the benefit of being Gluten Free
– it just melts in the mouth! Popular with all shortbread fans so
perfect for all family and friends including those who are gluten-
intolerant.
Each packet has 160g of gluten free butter shortbreads and there are 32 packets in a carton.
Girl Guide Biscuit Guide 2018 page 4 of 16
2018 State Biscuit Coordinators
Each State has a designated Biscuit Coordinator who can assist you with queries regarding the actual order
that was placed for your unit.
State State Biscuit Coordinators
Rose-Marie Salem (Accounts Administrator)
Girl Guides NSW & ACT
Email: rosemarie.salem@girlguides-nswact.org.au
Jane Rudwick (Administration Officer)
Girl Guides Northern Territory
Email: girlguidesnt@iinet.net.au
Joanne Englefield (Retail Manager)
Girl Guides Queensland
Email: joannee@guidesqld.org
Courtney Olley
Girl Guides South Australia
Email: biscuits@girlguidessa.org.au
Jordie McFarlane (Retail)
Girl Guides Tasmania
Email: shop@guidestas.org.au
Clare McDade (Retail Manager)
Girl Guides Victoria
Email: shop@guidesvic.org.au
Vicki Shiel
Email: info@girlguideswa.org.au
Girl Guides Western Australia
Sasha Wasley (Communications Officer)
Email: communications@girlguideswa.org.au
State Biscuit Coordinators can check the quantity of cartons ordered and the contacts given i.e. who receives
the order and the address to where the order will be delivered. They are unable to make any changes to
these details. Any changes can be made once TOLL has sent an initial SMS or email to the contact listed. All
queries regarding actual delivery dates and times can only be answered through the TOLL system – not by
your State Biscuit Coordinator - once an SMS from TOLL has been received by the Unit’s delivery contact.
Please see the booklet ‘How To Track Your Girl Guide Biscuit Order’ for a comprehensive guide on how your
order will be delivered by TOLL and who to contact if any issues occur during the delivery process.
Girl Guide Biscuit Guide 2018 page 5 of 16
Girl Guide Biscuit Key Dates
The following is an overview of the key dates for our biscuit campaign.
When? What’s happening?
20 March 2018 Deliveries commence in Western Australia *
23 March 2018 Deliveries commence in Northern Territory and Tasmania *
26 March 2018 Deliveries commence in Victoria *
2 April 2018 Deliveries commence in New South Wales *
9 April 2018 Deliveries commence in Queensland *
13 April 2018 Deliveries commence in South Australia *
1 May 2018 Start of Girl Guide Biscuit month *
26 May 2018 Official designated Girl Guide Biscuit Day *
* The delivery dates are indicative as advised by MBC and are subject to change. Please note TOLL
will notify order recipients via SMS (or email) once the orders have reached the local TOLL hub and
next when the order is due for delivery.
Please see the booklet ‘How To Track Your Girl Guide Biscuit Order’ for a comprehensive guide to the
delivery process.
Best Before Dates for Girl Guide Biscuits
The expected best before date for each product is:
Butter Shortbread (Gluten Free): 1/10/18
Mini Choc Chip: 26/10/18
Traditional: 30/12/18
Please note that the butter and chocolate chips in the Butter Shortbread (GF) and Mini Choc Chip biscuits
respectively, are the reasons for the shorter shelf life compared to the Traditional vanilla biscuits.
Different production runs may increase the Best Before dates for example Butter Shortbread (GF) to
3/10/2018, Mini Choc Chip biscuits to 2/11/2018 and Traditional vanilla biscuits to 4/1/19. Please check the
packet to confirm the Best Before Date for your biscuits.
Girl Guide Biscuit Guide 2018 page 6 of 16
Delivery Procedures 2018
Detailed information on Girl Guide biscuit deliveries including how to change delivery addresses
and dates can be found in the attached appendix “Tracking Your Biscuit Order” (2018 version).
Delivery Process
The delivery procedures for biscuit orders will be similar to the process for 2017. The individual
orders will be packed into State deliveries and taken from MBC, our manufacturer, to the nearest
Toll hub for distribution to Toll’s regional depots. This year cartons will have “Fragile” and “Top
Load Only” stickers applied in an effort to avoid the breakages experienced last year.
As each State delivery leaves the manufacturer, an email will be sent to the respective State Biscuit
Coordinator to advise that their State orders have been despatched from MBC and have been
collected by Toll. Once the orders have left the manufacturer all queries regarding deliveries must
be directed to Toll.
On receipt into the Toll hub, Toll will send a message to the mobile number provided (or email if no
mobile number given) for the order with a tracking (consignment) number and an expected delivery
date. At this stage delivery options can be changed using Toll’s online system.
Once the order has left the regional Toll hub for delivery a second message will be sent with the
expected delivery date and time. At this stage delivery options can be changed using Toll’s online
system.
If no-one is on hand to accept the biscuit order, a card left delivery text or email will be sent. An
alternative delivery option can be organised using the Toll online system.
If the delivery is delayed, a text or email will be sent and the delivery will be rescheduled for the
next day. An alternative delivery option can be organised using the Toll online system.
MBC have confirmed that the delivery company will take away the pallets if required.
Issues
During delivery: If you have an issue regarding your delivery that cannot be solved using Toll’s
online system MyToll.com, please contact a Toll customer service representative on 1300 865 547
and press Option 2.
Post-delivery: For all issues once you have received your order please contact the customer service
department at MBC via email Customer.Service@modernbaking.com.au stating the delivery name,
address and mobile phone number given in the original order, details of the problem and include
images of any damaged or faulty products. Please ensure that you copy your State Biscuit
Coordinator into all emails that you send to MBC.
Girl Guide Biscuit Guide 2018 page 7 of 16
PR Campaign
GGA has appointed a PR agency - LBPR - to assist us in promoting our Diamond Anniversary Girl
Guide Biscuit campaign. The aims of our PR campaign are to assist Guides in selling biscuits by
promoting the biscuits, raising the profile of Girl Guides in the media and building brand awareness
on a national basis.
The PR campaign will use editorial, digital and social media elements to motivate target audiences
to buy biscuits. Media will be targeted with individual messages and campaign materials will be
tailored to suit media outlets and location. A spokesperson will be provided by each State
Organisation to be the contact person for all media opportunities. LBPR will provide a dedicated
email address for media contact.
A mega media pack will be produced to cover media at national, regional and local levels. This will
include a DIY PR kit for use by Leaders in their communities.
Campaign theme …
#whatbiscuitareyou
To create awareness and promote engagement in our campaign, our PR theme is to ask
#whatbiscuitareyou. The idea being to have a fun theme which encourages celebrities and media
personalities to identify with a particular biscuit and to raise awareness with Social Media posts.
Local PR Media
What is local PR?
Local PR is any activity designed to raise the profile of your Girl Guide Unit with journalists in your
area, and therefore the local community.
The purpose of a dedicated local PR campaign is to secure on-message editorial (free) media
coverage in your local media – whether it’s a newspaper, radio station, TV station or website.
Securing coverage where your Girl Guide Unit is located geographically is invaluable – it will help
raise your profile, build an interested audience and ultimately, sell lots of biscuits!
Girl Guide Biscuit Guide 2018 page 8 of 16Campaign Resources Overview
Local PR Media Kit
You will receive a tailored Media Kit designed to assist
you in generating local editorial media coverage.
It will include the following elements:
• A media release template
• A photo call opportunity alert template
• A tailored local media database
• “How to” factsheets to help you engage with
journalists and secure media coverage including
template email pitches, when to call/what to say,
managing media requests, how to interview well,
and how to speak to journalists.
Social Media Campaign Kit
The Social Media campaign will focus on the Diamond Anniversary and 60 years of Guides selling
biscuits. Facebook (https://www.facebook.com/girlguidesaustralia/) and Instagram
@girlguidesaustralia (https://www.instagram.com/girlguidesaustralia) will be the main Social Media
platforms used.
A Social Media Strategy is being devised by GGA and LBPR, the PR agency, and will provide a
uniform approach so that the message being promoted by National and State Social Media channels
is consistent and in line with the PR objectives. All followers will be asked to promote and share
our hashtags #ggbiscuits and the campaign #whatbiscuitareyou.
As part of the Social Media package, a Social Media Resource Kit with suggested posts and images
will be produced for Guides to use on their own Unit pages, groups or personal profiles. This will be
available on the Leaders (password protected) section of the GGA website.
Sales Resource Kit
The sales resource kit will consist of promotional material (pictured on page 10) and include the
following documents for use:
• Letter/email template to parents/caregivers about biscuit fundraising
• Letter/email template to parents/caregivers requesting assistance
• Letter/email template stall space request
• Letter/email template to Bunnings store manager requesting stall space
• Volunteer time confirmation note
• Stall Check list
• Sales Record Sheet
• Recipe cards/sheets
(Note: If you have any additional resources to add please email them to louise@girlguides.org.au.)
Girl Guide Biscuit Guide 2018 page 9 of 16Resource Kits Overview
Sales Resource Kit: Examples of Kit Materials
Image of Resource Description Image of Resource Description
Olly & Aggy
Poster Blue Olly & Aggy
A3 and A4 sizes Poster White
(one with bleed for A3 and A4 sizes
external printing)
Available Now
Poster Blue Available Now
A3 and A4 sizes Poster White
(one with bleed for A3 and A4 sizes
external printing)
It’s biscuit time
Poster Blue It’s biscuit time
A3 and A4 sizes Poster white
(one with bleed for A3 and A4 sizes
external printing)
Bunnings Poster A4 Letterbox Flyer A6
(print one on A4) (print four on A4)
Flyer A5
Biscuit pre-order
(print two on A4)
form A4
Traditional, Mini
Choc Chip and
Calling cards A6
Butter Shortbread
(print four on A4)
Tent cards A4
(one without RRP)
Thank You Slip A6 Thank You
(print four on A4) Certificate A4
Girl Guide Biscuit Guide 2018 page 10 of 16Hints and Tips for Biscuit Sales
Use the new resources for the 2018 Diamond Anniversary
This year we have a new Girl Guide Biscuit Campaign Kits which are aimed at providing all Leaders
with sales, PR and Social Media resources.
In the Sales Resource Kit there is a range of promotional material to help with sales. The kit
includes different sized biscuit posters for use on stalls and for display on noticeboards, flyers to
hand out and to pop in letterboxes including sorry we missed you calling cards, a pre-order form, a
record sheet to list all your sales, thank you notes and recipes. Also included are a letter template
to parents/caregivers asking for their support and a request email template to hold a biscuit stall.
In the PR kit there will be advice on how to contact the media, a template to do a press release and
a photo call along with a media database tailored to your region.
In the Social Media Kit there will be images to use and content to put in your posts along with a
suggested posting calendar. Use the 60th images and suggested Social Media posts to promote
your sales on Facebook, Instagram and Twitter – don’t forget to use the hashtags #ggbiscuits and
#whatbiscuitareyou
Please let us know if there are further resources that would be useful to Guides that we can add to
this kit. (Please email louise@girlguides.org.au)
Get the support of your Guides’ parents and care givers
Send out a letter to your parents (there’s a template in the resource kit) explaining why Girl Guides
sell biscuits and why it is so important for their daughters to take part. Let them know how we sell
Girl Guide biscuits, what the Guides learn and advise them how they can support their daughter in
selling biscuits. Get parents involved! Ask them for their ideas on how we can increase our sales
and how they would be keen to help. Remind them that the funds raised go directly towards their
daughter’s involvement in Guiding.
Plan your Biscuit Sales
Get ready to sell your biscuits by finding out from your Guides in advance what dates they are
available to run a stall. Ask for suggestions from your Guides and parents as to where they think
the best places are for selling biscuits.
Book Your Biscuit Stalls or Sales Visits
There are many different places who you can contact requesting to hold a biscuit stall or to walk
around selling biscuits. Ask your local shopping centres, sporting organisations, schools/colleges,
local councils, retirement villages, churches and Bunnings stores with a request to sell biscuits at
their venue as soon as you can. On pages 14 – 15 of this guide there is a national listing of all
Bunnings stores. Start planning your biscuit stall(s) before your biscuits are delivered.
Biscuit Sales Helpers
Write up a roster which outlines the number of Guides, Leaders and adults which you need to man
the biscuit stall at what time. Ask your Unit’s parents and helpers to let you know the times they
Girl Guide Biscuit Guide 2018 page 11 of 16can help – there is a template request form in the resource kit to send out if you wish - and confirm
the time with each parent using the ‘Volunteer Time Confirmation’ note.
Promote Your Biscuit Stall – Locally, on GGA Website and on Social Media Platforms
Stick up posters on local noticeboards and in shopping centres. Spread the word on your Social
Media pages and groups. And do not forget to let everyone in Guides know about your sales by
contacting your National Office on communications@girlguides.org.au and emailing your State
Office of where and when you will be selling – we can post on our Social Media platforms and on
our Girl Guide Biscuit website. Hand out flyers to local businesses and do letter box drops. This will
allow you to advertise the times and venues of your Biscuits Stalls so that potential buyers will know
where they can find you!
Stall Resources
Write up a check list – or use the check list templates (in Word and pdf form) part of the Sales
Resource Kit - of what you will need to run your stall e.g. table, chairs, table cloths, promotional
materials and biscuits of course! The week prior to holding your biscuit stall ensure you have
printed out the resources you need such as posters, biscuit tent cards, sales record sheet and thank
you slips. In the days leading up to the stall make sure you have organised a float, have a calculator
and pens. If you are going to be doing biscuit tastings make sure you have plates and plastic gloves
to handle the biscuits when you break or cut them into sample sizes.
On the Day
Make sure everyone knows how the stall operates and what will need doing during the sales time.
Give your Guides some hints on how to promote the biscuits and how to present a friendly face to
potential customer. Give your Guides and helpers a briefing on how you would like them to assist
in running the stall. Guides may prefer to be given specific tasks for example one Guide could be
offering biscuit samples to taste, another could be looking after the stock and display, another could
be taking the payment and another writing down the sale.
Sales to Local Businesses
Selling biscuits to local businesses is a great way to increase sales and to raise your profile in the
community. Approaching a business in person is often the best way to get sales – have your
answers ready for any queries about Girl Guide biscuits and why you are fundraising. Many local
service businesses will consider buying a few packets or maybe even a carton of biscuits to give to
staff or clients whilst showing support of their local Girl Guides unit. Promote the fact that this is
an original way to thank their clients whilst helping their local Guides reach their goals. Businesses
you could contact include real estate agents, home builders, mechanics, car showrooms,
tradespeople, accountants, financial advisers, landscapers, cleaners etc … any business that focuses
on repeat trade.
Promoting Guides in your Local Community
Having a biscuit stall can be a great way to engage with your local community and offers you the
opportunity to promote the benefits of Girl Guides and how girls can become involved in local units.
Make sure that you have information on Girl Guides, what we do and how to join, and contact
numbers including that of your State Office. The Thank You slips provide a space for you to write
down your unit and contact details.
Girl Guide Biscuit Guide 2018 page 12 of 16Bunnings Partnership
We are thrilled that Bunnings will continue to be a supporter of our Girl Guide Biscuit campaign.
Bunnings have advised their store managers about our 2018 biscuit campaign and to look out for
Units contacting their store to hold a biscuit sales stall.
The following list of Bunnings Stores can be found on their website and if viewing this online please
click on the region below and the hyperlink should open to the store’s address and contact details.
ACT • Goulburn • Taree • Gympie
• Grafton • Thornleigh • Hervey Bay
• Belconnen
• Greenacre • Tuggerah • Indooroopilly
• Fyshwick
• Griffith • Tweed Heads • Innisfail
• Gungahlin
• Heatherbrae • Ulladulla • Kawana
• Tuggeranong
• Hoxton Park • Umina Beach • Lawnton
NSW • Inverell • Valley Heights • Loganholme
• Albury NEW • Kempsey North • Villawood • Mackay North
• Alexandria • Kirrawee • Wagga Wagga • Manly West
• Armidale • Kingsgrove • Wallsend • Maroochydore
• Artarmon • Kotara • Warrawong • Maryborough
• Ashfield • Lake Haven • Warringah Mall • Mermaid Waters
• Balgowlah • Lidcombe • West Gosford • Morayfield
• Ballina • Lismore • Wollongong • Mt Gravatt
• Bankstown Airport • Lithgow • Logan Rd Mt
NT
• Batemans Bay • Maitland Gravatt
• Alice Springs •
• Bathurst • Marsden Park Mt Isa
• Darwin •
• Bellambi • Mascot Nerang
• Palmerston •
• Belmont NSW • McGraths Hill Noosaville
• Belrose • Mittagong QLD • North Lakes
• Blacktown • • Oxenford
Minchinbury • Airlie Beach
• Bonnyrigg • • Oxley
Morisset • Albion
• Byron Bay • • Paget Mackay
Mudgee • Arundel
• Campbelltown • • Rockhampton
Narellan • Atherton
• Caringbah • • Rocklea
Narrabeen • Bethania
• Carlingford • • Rothwell
North Parramatta • Brendale
• Castle Hill • • Smithfield
North Penrith • Browns Plains
• Cessnock • • Southport
Nowra • Bundaberg
• Chatswood • • Springfield Central
Orange • Bundamba
• Coffs Harbour • • Stafford
Penrith • Burleigh Waters
• Cowra • • Toombul
Port Macquarie • Cairns
• Crossroads • • Toowoomba North
Port Stephens • Caloundra
• Dubbo • • Toowoomba West
Randwick • Cannon Hill
• Dural • • Townsville
Rockdale • Capalaba
• Eastgardens • • Townsville North
Rouse Hill • Carseldine
• Erina North • • Underwood
Rydalmere • Compton Rd
• Forbes • Seven Hills Underwood • Victoria Point
• Forster • Shellharbour • Dalby • Warwick
• Glendale • Singleton • Fairfield Waters • West Ipswich
• Gordon • Tamworth • Gladstone • Yeppoon
Girl Guide Biscuit Guide 2018 page 13 of 16SA • Broadmeadows • Northland • Belmont WA
• Brunswick • Notting Hill • Bibra Lake
• Berri
• Caroline Springs • Nunawading • Broome
• Gawler
• Carrum Downs • Pakenham • Bunbury
• Kent Town
• Chadstone • Port Melbourne • Busselton
• Marion
• Coburg • Ringwood • Cannington
• Mile End
• Colac • Rosebud • Claremont
• Modbury
• Collingwood • Sale • Cockburn Central
• Mt Barker
• Craigieburn • Scoresby • Cottesloe
• Mt Gambier
• Cranbourne • Shepparton • East Victoria Park
• Munno Para West
• Croydon • South Oakleigh • Ellenbrook
• Murray Bridge
• Dandenong • Springvale • Esperance
• Noarlunga
• East Pakenham • Sunbury • Geraldton
• Parafield
• Echuca • Sunshine • Halls Head
• Port Lincoln
• Eltham • Swan Hill • Harrisdale
• Prospect
• Epping • Taylors Lakes • Homebase Subiaco
• Seaford
• Epsom • Thomastown • Inglewood
• Windsor Gardens
• Woodville • Fountain Gate • Torquay • Innaloo
• Frankston • Traralgon • Joondalup
TAS • Geelong North • Vermont South • Kalamunda
• Burnie • Hastings • Wangaratta • Kalgoorlie
• Devonport • Hawthorn • Warragul • Maddington
• Glenorchy • Hoppers Crossing • Warrnambool • Malaga
• Kings Meadows • Horsham • Waurn Ponds • Mandurah
• Kingston • Keysborough • Werribee • Margaret River
• Mornington • Leopold • West Footscray • Melville
• North Launceston • Lilydale • Wodonga • Midland
• Maribyrnong • Wonthaggi • Mindarie
VIC
• Melton • Yarrawonga • Morley
• Altona
• Mentone • O'Connor
• Bairnsdale WA
• Mildura • Osborne Park
• Ballarat • Albany
• Mill Park • Port Kennedy
• Bayswater • Armadale
• Moorabbin • Rockingham
• Bendigo • Australind
• Mornington • Whitfords
• Box Hill • Balcatta
• Morwell • Willetton
Please note that the stores will try to meet Unit requests but owing to the high demand by
community groups for fundraising activities, Bunnings cannot guarantee that individual stores will
be able to provide a stall space for a particular date.
To assist you in promoting your Bunnings stalls, you will find in the Sales Resource Kit a poster
designed specifically for biscuit sales at Bunnings.
To maximise publicity for your Bunnings stall, don’t forget to email details of where and when you
are holding it to communications@girlguides.org.au.
Girl Guide Biscuit Guide 2018 page 14 of 16FAQs
What is the Girl Guide biscuit range for 2018?
The range consists of three different biscuits:
• the Traditional biscuit … a classical vanilla biscuit with an updated design so that it is a
perfect representation of the GGA Trefoil with the seven-pointed star.
• the Mini Choc Chip … a bite sized crunchy biscuit filled with real chocolate chips in a snack
size – perfect for a treat!
• the Buttery Shortbread (Gluten Free) … with a rich flavour that comes from high quality,
pure Australian butter and is gluten free.
What are the recommended retail prices for the biscuits?
The recommended retail prices for a packet of each biscuits are:
• Traditional biscuit $3.50
• Mini Choc Chip biscuit $3.50
• Buttery Shortbread (Gluten Free) biscuit $4.00
Are Girl Guide biscuits suitable for people with allergies?
Our Girl Guide biscuits are produced in a factory that is free from peanuts and sesame, so all of our
biscuits are safe for people with these allergies. The new gluten-free biscuits are produced using
processes that ensure that they are safe for coeliacs. Allergens that are present in the factory
include other tree nuts, milk, egg and soy, and as such these are potential cross-contact allergens
that may be present in trace amounts in the biscuits.
How long do the biscuits keep?
The biscuits keep for several months from production and the best before date is printed on each
packet.
Who manufacturers Girl Guide biscuits?
Girl Guide biscuits are manufactured by Modern Baking Company who are based in Melbourne’s
Broadmeadows. They employ more than 170 staff and produce a variety of grocery products
including ANZAC biscuits raising funds for the RSL’s many community programs. MBC is a values-
driven organisation. Staff at all levels are encouraged to live by the core values of Integrity,
Empowerment, Respect, Teamwork, Courage and Innovation.
Modern Baking Company complies with current versions of the HACCP Guidelines and SQF 2000
System – General Food Processing – Level 3, as well as all applicable Act and Regulations for food
safety in the countries in which we operate. The food safety and quality policies and procedures at
MBC are based on these codes and industry best practice, and are consistently reviewed as part of
their ongoing quality management processes.
Why do Girl Guides sell biscuits?
Girl Guide biscuits are sold once a year to fundraise for Girl Guide units and to promote awareness
of Girl Guides in Australia. The biscuits are considered to be a treat and to be enjoyed in
moderation.
Girl Guide Biscuit Guide 2018 page 15 of 16Use of Sustainable Palm Oil
Modern Baking Company uses verified sustainable palm oil in some of its products including Girl
Guide Mini Chocolate Chip biscuits.
Knowing that there are valid concerns over the use of palm oil in products, MBC have provided Girl
Guides Australia with a detailed booklet ‘Girl Guides and the Responsible Sourcing of Palm Oil’ which
explains exactly why sustainable palm oil is used and how it is monitored. This booklet offers an
insight into the sustainable palm oil industry and the importance of only using sustainable palm oil
in products.
Regarding our manufacturer, Modern Baking is not just a member of RSPO but complies to the
RSPO Supply Chain certification standard Nov 2014 and holds a Supply Chain Certification.
MBC ensure that all ingredients are bought from companies who also holds the supply chain
certification standard. All ingredients used by MBC are MB or SG sourced and fully traceable to the
plantation grown.
RSPO Certification
Certification for RSPO supply chain is only granted when Auditors are able to trace the palm oil
ingredient at all steps of supply chain.
As per RSPO guidelines where Palm plantation is cut, there is a plan for reforestation
MB stands for Mass Balance – Base level certification where
• Palm oil is from certified plantation but is mixed with conventional palm oil during transport
and storage.
• Up to final refinery, any movement of mixed palm oil are administratively monitored.
Companies not allowed to sell more sustainable palm oil than purchased.
• Basis of mass balance consists of reconciliation between RSPO and Non-RSPO palm oil
SG stands for Segregated – Intermediate level of certification
• Palm oil has all originated from RSPO certified plantations
• After refinery, 3rd party certification ensures integrity of chain
More detailed information on sustainable palm oil can be found in the booklet ‘Girl Guides and the
Responsible Sourcing of Palm Oil’.
If you have any additional queries on the use of sustainable palm oil please email
info@modernbaking.com.au.
Girl Guide Biscuit Guide 2018 page 16 of 16You can also read
