2018 for Members MARYLEBONE CRICKET CLUB - Lord's
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MARYLEBONE CRICKET CLUB Regulations and General Information for Members 2018 This booklet is NOT a Membership Pass and does not give admission to the Ground or Pavilion
MARYLEBONE CRICKET CLUB Regulations and General Information for Members 2018 www.lords.org
CONTENTS GENERAL INFORMATION Telephone and Fax Numbers; e-mail Addresses 1 Websites and Social Media 2 Office and Pavilion Opening Hours and Information; Ground Opening Times 3 Matches at Lord’s 4 Major Matches 5 Map of the Ground 6 International Matches at Other Grounds 7 MEMBERSHIP INFORMATION Annual Subscriptions 7 Membership Passes; Membership Categories; Changes of Address 8 A.G.M.; Candidates for Membership 9 Reciprocal Arrangements at Overseas Grounds 10 MATCH DAY INFORMATION Rover Tickets 11 Misuse of Tickets; Members’ Queues on Major Match Days 12 Dress in the Pavilion 13 Dress in the Members’ Friends’ Enclosures 16 Disabled Members and Friends 17 Special Facilities for Elderly Members; No-Smoking Areas at Lord’s 18 Private Entertainment Facilities 19 Executive Boxes; Hospitality; Catering 21 Meetings and Events; Car Parking 24 MEMBERS’ FACILITIES Cricket Academy; Gymnasium; Children’s Coaching 25 Net Practice; Club Events for Members; Literary Suppers and Lectures 26 Members’ Film Evenings; Members’ Evening and Art Tours; Club Blazers; Tennis; Squash 27 Golf Society; Bridge, Chess and Backgammon Societies; Lord’s Shop 28 Lord’s Cricket Store; Members’ Shop; Members’ Online Shop 29 Museum and Library; Tours of Lord’s 30 Mobile Devices; Autographs 31 REGULATIONS Ground Regulations 31 Match and Practice Regulations; Membership Regulations 36 Sale and Supply of Alcohol 44 Summary of Full Members’ Rights and Privileges 45 INDEX 47
President The Rt. Hon. the Lord MacLaurin of Knebworth, d.l. Club Chairman G.M.N. Corbett, Esq., d.l. Treasurer A.B. Elgood, Esq. Chairman of Arts and Library D.J.C. Faber, Esq. Chairman of Cricket M.V. Fleming, Esq. Chairman of Estates D.C. Brooks Wilson, Esq. Chairman of Membership and General Purposes Sir Ian Magee, c.b. Chairman of World Cricket M.W Gatting, Esq., o.b.e. ———————————— Chief Executive & Secretary G.W. Lavender, Esq.
TELEPHONE NUMBERS Pavilion Switchboard 020 7616 8500 Ticket Office (for Members only) 020 7432 1010 Ticket Office 020 7432 1000 Membership Office 020 7616 8660 Club Facilities Department 020 7616 8653 Club Events Department 020 7616 8521 M.C.C. Foundation 020 7616 8529 Cricket Office 020 7616 8605 Prospects of Play 020 7616 8603 Cricket Academy 020 7616 8612 Library and Archive 020 7616 8559 Museum 020 7616 8658 Tours of Lord’s 020 7616 8595 Tennis and Squash Courts 020 7616 8685 Commercial Parnerships 020 7616 8767 Marketing Department 020 7616 8739 Hospitality 020 7616 8598 Catering 020 7616 8590 Members’ Restaurant Reservations 020 7616 8563 Meetings and Events 020 7616 8501 Members’ Shop 020 7616 8570 Members’ Online Shop 03330 15 68 78 Lord’s Shop 020 7616 8570 Lord’s Cricket Store (in partnership with Barrington Sports) 020 7616 8572 Lord’s Gymnasium 020 7616 8615 Lord’s Tavern 020 7616 8689 FAX NUMBERS Reception 020 7616 8742 Ticket Office & Club Events Department 020 7616 8700 Membership Office & Club Facilities Department 020 7616 8666 Catering & Meetings and Events Departments 020 7616 8750 E-MAIL ADDRESSES Ticket Office ticketing@mcc.org.uk Membership Office membership@mcc.org.uk Club Facilities Department clubfacilities@mcc.org.uk 1
Accessibility Enquiries accessibility@mcc.org.uk Club Events Department club.events@mcc.org.uk M.C.C. Foundation info@mccfoundation.org.uk Cricket Office cricket.office@mcc.org.uk Cricket Academy cricketacademy@mcc.org.uk Library and Archive mcclibrary@mcc.org.uk Museum Reception museum.reception@mcc.org.uk Tours of Lord’s tours@mcc.org.uk Catering catering@mcc.org.uk Restaurants restaurants@lords.org Commercial Partnerships sponsorship@lords.org Meetings and Events events@lords.org Lord’s Hospitality hospitality@lords.org Members’ Online Shop customerservices@mccshop.lords.org Lord’s Shop lordsshop@mcc.org.uk M.C.C. ONLINE Members’ Website www.lords.org/pavilion Members’ Tickets Online tickets.lords.org M.C.C. Members’ Shop mccshop.lords.org M.C.C. Foundation mccfoundation.org.uk Lord’s Website www.lords.org Lord’s Shop/Lord’s Cricket Store – Online shop.lords.org MEMBERS’ WEBSITE The Club’s website, Lords.org, includes a Members-only section, accessed via a secure login, featuring news about the Club and information about facilities and privileges available for Members. Those experiencing website problems should e-mail digital@lords.org SOCIAL MEDIA Members are also encouraged to engage with the Club via Social Media: Twitter – @HomeOfCricket Facebook – Facebook.com/lordscricket YouTube – YouTube.com/Lordscricketground Instagram – @HomeOfCricket 2
OFFICE HOURS The normal office hours are from 9.30 a.m. until 5.30 p.m., Mondays to Fridays. However, outside the Cricket Season, offices close at 4.30 p.m. on Fridays. The Membership Office and Club Facilities Department are situated in the Pavilion Basement. The Membership Office is responsible for all matters relating to Membership, including subscriptions, categories of Membership and nominations and endorsement of prospective Candidates. The Club Facilities Department is responsible for car parking; reserved seats for elderly and disabled Members; the Golf, Bridge, Chess and Backgammon Societies; and overseas Supporters’ Tours. The Ticket Office is situated behind the Museum and next to No.6 Car Park. The Ticket Office is responsible for the allocation and sale of tickets (including Rover Tickets) for all matches at Lord’s. PAVILION OPENING HOURS On non-match days, the Pavilion is open from 7.30 a.m. from Monday to Friday, and from 9 a.m. on Saturday and Sunday. During the winter months, the Pavilion will open at 9.30 a.m. at weekends. GROUND OPENING TIMES On the following match days, the Ground will open for Members no later than 2 HOURS before the scheduled start of play: Test Matches; the Royal London One- Day International match; and the Royal London One-Day Cup Final. On these days, Members’ guests and other ticket holders will be admitted 1¾ HOURS before the scheduled start of play. On T20 Blast match days, the Ground will open 1½ HOURS before the scheduled start of play for all Members and ticket holders. On all other match days, the Ground will open 1 HOUR before the scheduled start of play for all Members and ticket holders. Members who wish to gain access to Lord’s on any match day before the scheduled Ground opening time must have an essential appointment with a member of M.C.C. staff or a pre-arranged booking to use the Club’s facilities, such as the tennis and squash courts, the Cricket Academy or the Library. 3
MATCHES AT LORD’S – 2018 APRIL Fri. 13 Middlesex v. Northamptonshire (Specsavers County Championship).....................4 Days Wed. 18 M.C.C. v. Wanstead C.C. (Champion Club).............................................................. 1 Day Tues. 24 M.C.C. and Middlesex Women’s Cricket Day........................................................... 1 Day Fri. 27 Middlesex v. Glamorgan (Specsavers County Championship)................................. 1 Day M AY Wed. 2 M.C.C. v. M.C.C. Young Cricketers.......................................................................... 1 Day Fri. 11 Middlesex v. Gloucestershire (Specsavers County Championship).........................4 Days Thurs. 24 ENGLAND v. PAKISTAN (Test Match)..................................................................5 Days Thurs. 31 † West Indies v. Rest of the World (T20)...................................................................... 1 Day JUNE Sun. 3 Middlesex v. Surrey (Royal London One-Day Cup)................................................. 1 Day Sat. 9 Middlesex v. Australians............................................................................................ 1 Day Thurs. 14 Inter-Services Twenty20 Tournament........................................................................ 1 Day Sun. 17 ‡ Royal London One-Day Cup – Semi-Final............................................................ (2 Days) Wed. 20 M.C.C. Universities Challenge – Final...................................................................... 1 Day Fri. 22 Oxford v. Cambridge................................................................................................. 1 Day Sat. 23 Eton v. Harrow........................................................................................................... 1 Day Sat. 30 ROYAL LONDON ONE-DAY CUP – FINAL..................................................... (2 Days) J U LY Thurs. 5† MIDDLESEX v. SURREY (Vitality Blast)............................................................... 1 Day Sat. 14 ENGLAND v. INDIA (Royal London One-Day International)..................................... 1 Day Thurs. 19 † MIDDLESEX v. SOMERSET (Vitality Blast).......................................................... 1 Day Sun. 22 Middlesex v. Warwickshire (Specsavers County Championship)............................4 Days Thurs. 26 † MIDDLESEX v. HAMPSHIRE (Vitality Blast)........................................................ 1 Day AUGUST Thurs. 2† MIDDLESEX v. SUSSEX (Vitality Blast)................................................................ 1 Day Thurs. 9 ENGLAND v. INDIA (Test Match)..........................................................................5 Days Tues. 14 M.C.C. v. Hong Kong C.C......................................................................................... 1 Day Thurs. 16 † MIDDLESEX v. ESSEX (Vitality Blast)................................................................... 1 Day Tues. 21 M.C.C. v. Club Cricket Conference........................................................................... 1 Day Thurs. 23 ‡ T20 Blast – Quarter-Final..................................................................................... (2 Days) Wed. 29 Middlesex v. Sussex (Specsavers County Championship).......................................4 Days SEPTEMBER Tues. 4 M.C.C. Schools v. E.S.C.A........................................................................................ 1 Day Thurs. 6 M.C.C. Men’s Regional Twenty20 Finals................................................................. 1 Day Mon. 10 Middlesex v. Kent (Specsavers County Championship)...........................................4 Days Sun. 16 National Village Cup – Final..................................................................................... 1 Day Tues. 18 Middlesex v. Derbyshire (Specsavers County Championship).................................4 Days † Floodlit match ‡ Match dependent on Middlesex’s progress in the competition and on the draw. If played at Lord’s the match would take place on the date shown, or for the: • Royal London Semi-Final, on one of the two days which follow; • Vitality Blast Quarter-Final, on one of the four days which follow. Matches in the Specsavers County Championship will be played in Division 2 Where the duration of a match is shown in parentheses the game is scheduled to be completed in one day, but the number of days shown has been set aside to allow for the possibility of bad weather. 4
MAJOR MATCHES – 2018 Major matches as referred to in this booklet are as follows: England v. Pakistan Test Match Thursday, 24th to Monday, 28th May Royal London One-Day Cup Final Saturday, 30th June England v. India Royal London One-Day International Saturday, 14th July T20 Blast Matches • Middlesex v. Surrey – Thursday, 5th July (Floodlit) • Middlesex v. Somerset – Thursday, 19th July (Floodlit) • Middlesex v. Hampshire – Thursday, 26th July (Floodlit) • Middlesex v. Sussex – Thursday, 2nd August (Floodlit) • Middlesex v. Essex – Thursday, 16th August (Floodlit) England v. India Test Match Thursday, 9th to Monday, 13th August 5
Prayer Room 6
INTERNATIONAL MATCHES AT OTHER GROUNDS 2018 England v. Pakistan (Test Series) Friday 1st to Tuesday 5th June Emerald Headingley Scotland v. England (Royal London One-Day Match) Sunday, 10th June Grange C.C., Edinburgh England v. Australia (Royal London One-Day Series) Wednesday, 13th June 1st One-Day International Kia Oval Saturday, 16th June 2nd One-Day International SSE SWALEC, Cardiff Tuesday, 19th June 3rd One-Day International Trent Bridge Thursday, 21st June 4th One-Day International Emirates Riverside Sunday, 24th June 5th One-Day International Emirates Old Trafford Wednesday, 27th June 6th One-Day International Edgbaston England v. India International T20 Series Tuesday, 3rd July 1st International T20 Emirates Old Trafford Friday, 6th July 2nd International T20 SSE SWALEC, Cardiff Sunday, 8th July 3rd International T20 The Brightside Ground, Bristol England v. India (Royal London One-Day Series) Thursday, 12th July 1st One-Day International Trent Bridge Tuesday, 17th July 3rd One-Day International Emerald Headingley England v. India (Test Series) Wednesday 1st to Sunday 5th August Edgbaston Saturday 18th to Wednesday 22nd August Trent Bridge Thursday 30th August to Monday 3rd September Ageas Bowl Friday 7th to Tuesday 11th September Kia Oval ANNUAL SUBSCRIPTIONS Members are reminded that their subscriptions are due without notice on 1st January, and those who do not pay by direct debit are asked to ensure prompt payment of the correct amount. Any Member whose subscription has not been paid in full by 1st March will be required to pay a surcharge of 25% of the amount outstanding at that date. 7
MEMBERSHIP PASSES This booklet is not a Membership Pass. Passes are issued annually, before the start of the cricket season, and must be signed immediately on receipt. (Unsigned Passes are not valid.) Passes are strictly for Members’ personal use and are not transferable. Any breach of this regulation will be regarded by the Committee as a serious abuse of membership privileges and appropriate action will be taken accordingly. If a Member’s Pass has been lost or destroyed, a Duplicate Pass may be issued on payment of £10. This charge, which is to cover administration costs, was introduced following an increase in the number of requests from Members who had lost or mislaid their Passes. The charge is waived, however, if the Pass was lost as a consequence of theft. Members who have left their Passes at home, or at a place of work, may be issued with a Temporary Pass, for a single day’s use only, on payment of a £5 administrative charge. If the Member is away from home for a number of days, and is unable to retrieve his or her Pass, a complete Duplicate Pass will be issued at a charge of £10. MEMBERSHIP CATEGORIES A Full or Associate Member who wishes to be placed in any category of membership, other than Inner Town membership, must make a written application to the Chief Executive & Secretary before the commencement of a calendar year, the application to be in respect of such calendar year and may, with the exception of applications for the category of School Staff membership, be for subsequent calendar years also. A Member who fails to make such an application in respect of a calendar year shall be treated as an Inner Town Member for that calendar year. If a Member has already previously applied and been accepted into a different category of membership, he or she will remain in that category unless his or her circumstances subsequently change. The requirement for School Staff Members to confirm their continued eligibility for that category on an annual basis still applies. CHANGE OF ADDRESS In accordance with M.C.C. Rule 3.18, Members’ changes of address are to be notified in writing as they occur. The Club accepts no liability for the consequences of correspondence going astray owing to an incorrect address. 8
ANNUAL GENERAL MEETING The Annual General Meeting will take place on Wednesday, 2nd May 2018. Full details of the 2018 A.G.M. will be sent with the Annual Report. CANDIDATES FOR MEMBERSHIP In accordance with Regulation III.i, a Full or Senior Member may act as Proposer, Seconder or Sponsor for only one Candidate in any calendar year, provided that: (a) if a Playing Member, he or she was elected before 30th September 2016; or (b) if a Non-Playing Member, he or she was elected before 30th September 2013. Probationary Cricket Candidates Candidates with strong cricketing qualifications may apply to be included in the list of Probationary Cricket Candidates. Applicants must be between 16 and 40 years of age, and their names must be entered in the Candidates’ Book by 30th September, at the latest, of the year preceding that in which they wish to play, in order to be considered for inclusion on the list for the following season. If accepted for the list they will be asked to play in such number of qualifying matches as the Committee may decide and, if their performances are satisfactory, their election to the Club may be brought forward. Candidates for Out-Match Membership Candidates for Out-Match membership must be between 16 and 40 years of age, and applications must be returned by 30th September at the latest for consideration to be given for the Candidate’s inclusion in the following year’s list of Probationary Cricket Candidates. Candidates for Out-Match membership must play cricket to a good club 1st XI standard. If accepted for the list they will be asked to play in such number of qualifying matches as the M.C.C. Committee may decide and, if their performances are satisfactory, their election to the Club may be brought forward. An Out-Match Candidate may apply, at any time, for his or her name to be transferred on to the list of Candidates for Full membership, subject to the payment of the balance of the Registration Fee applicable to ordinary Candidates at the date of such application. If the Candidate fails to qualify as an Out-Match Member and has not, in the meantime, opted 9
to transfer to the list of Candidates awaiting Full membership, his or her candidature will be cancelled. Furthermore, if a Candidate for Out-Match membership does not wish his or her name to also be placed on to the ordinary Candidates’ waiting list, he or she will be ineligible for Associate membership. In the event of being elected as an Out-Match Member, the Candidate would be required to play regularly for the Club, or suffer the possibility of having his or her membership withdrawn. Endorsement of Candidates All Candidates must be endorsed by one of the following: a current member of the M.C.C. Committee; a current member of another committee; or a current Area Representative appointed by the M.C.C. Committee to assist in the organisation of Out-Match cricket. The M.C.C. Committee also reserves the right to appoint additional Endorsers within the British Isles and overseas. Endorsers may propose, second, sponsor or endorse an unlimited number of Candidates in any calendar year. M.C.C. will seek confirmation from the Endorser that he or she is willing to act in this capacity. After the process has been completed, each Candidate will be notified in writing of his or her entry in the Club’s Candidates’ Book. RECIPROCAL ARRANGEMENTS AT OVERSEAS GROUNDS The Committee has organised reciprocal arrangements with 10 overseas clubs – Melbourne, Sydney, Brisbane, Adelaide, Perth, Lahore Gymkhana, Hong Kong, Singapore, The Cricket Club of India and Western Province Cricket Club. In addition, the Committee has approved reciprocal arrangements with the following clubs (which are not cricket clubs): the Pretoria Country Club, the Kelvin Grove Club (Cape Town), the Durban Club and the Rand Club (Johannesburg). Full Members paying short visits overseas may make use of certain facilities at those clubs on production of the appropriate card of introduction, which is available from the M.C.C. Membership Office. Full information should be obtained, prior to travel, from the M.C.C. Membership Office (020 7616 8660 or membership@mcc.org.uk). 10
ROVER TICKETS – MAJOR MATCHES In accordance with regulation III.d, for major matches Members may introduce guests into the Members’ Friends’ Enclosures by means of Tickets which must be purchased in advance. Tickets for Reserved Seats in the Members’ Friends’ Enclosures At the 2009 Annual General Meeting, Members agreed that certain sections of the Members’ Friends’ Enclosures would be made available as reserved seating on selected major match days on a permanent basis. In order to sit in the reserved section on such days, Members must purchase a ticket for themselves, as well as for their guests with whom they must sit. The days on which such reservations will be in operation during the 2018 season are as follows: • England v. Pakistan Test Match (First Day) – Thursday 24th May • England v. Pakistan Test Match (Second Day) – Friday 25th May • England v. India Test Match (First Day) – Thursday 9th August • England v. India Test Match (Second Day) – Friday 10th August • England v. India Test Match (Third Day) – Saturday 11th August Rover Tickets for Unreserved Seats in the Members’ Friends’ Enclosures Members may introduce guests into the unreserved sections on all major match days by means of Rover Tickets purchased in advance. Members will be admitted to the unreserved sections of the Members’ Friends’ Enclosures on production of their membership passes. Pavilion Admission Tickets for T20 Blast Matches For T20 Blast matches in 2018, Members will be permitted to introduce into the Pavilion one guest, over the age of 12 years, who must be in possession of a Pavilion Admission Ticket. For each T20 Blast match there will be a set number of such Pavilion Admission Tickets available, which will also admit to the Members’ Friends’ Enclosures. Senior and Associate Members In 2018, Senior and Associate Members may purchase Rover Tickets for the following days: • England v. Pakistan Test Match (Third Day) — Saturday 26th May (maximum of 2 Tickets) • England v. Pakistan Test Match (Fourth Day) — Sunday 27th May (maximum of 2 Tickets) 11
• Royal London One-Day Cup — Final — Saturday, 30th June (maximum of 4 tickets) • Middlesex v. Surrey T20 Blast — Thursday 5th July (maximum of 4 tickets) • Middlesex v. Somerset T20 Blast — Thursday 19th July (maximum of 4 tickets) • Middlesex v. Hampshire T20 Blast — Thursday 26th July (maximum of 4 tickets) • Middlesex v. Sussex T20 Blast — Thursday 2nd August (maximum of 4 tickets) • England v. India Test Match (Fourth Day) — Sunday 12th August (maximum of 2 tickets) • Middlesex v. Essex T20 Blast — Thursday 16th August (maximum of 4 tickets) For the T20 Blast matches, Senior and Associate Members will be permitted to introduce into the Pavilion one guest over the age of 12 years, who must be in possession of a Pavilion Admission Ticket. MISUSE OF TICKETS In recent years, the Committee has received reports of Rover Tickets being sold by unauthorised ticket agents and by individuals on the pavement outside the Ground. Each case has been investigated separately, and the Committee has taken disciplinary action against Members found responsible. The Committee is certain that all Members would support such action being taken, since the purchase of tickets for the Members’ Friends’ Enclosures is considered to be a very important privilege of membership. Tickets for the Members’ Friends’ Enclosures are solely for use by Members, their relatives and personal friends, and the Committee insists that Members ensure that the Tickets allocated to themselves and their guests are regarded as strictly non-transferable, in order to safeguard Members’ privileges. MEMBERS’ QUEUES ON MAJOR MATCH DAYS Queuing arrangements for Associate and Senior Members At its September 2016 meeting, the Membership and General Purposes committee agreed that the trial arrangement under which Associate Members were not permitted to stand in Members’ Queues would not 12
be continued. Therefore, during the 2018 season, Associate and Senior Members will be allowed to stand in Members’ Queues on days when they are entitled to free admission. Queue Cards In response to comments made by Members regarding queuing arrangements, in particular the unfair practice of queue-jumping, a trial of Queue Cards took place in the unaccompanied Members’ Queues at the Grace and North Gates during the 2015 season, and operated throughout the 2016 and 2017 seasons. The arrangement was felt to be successful, and the Committee has agreed for the system to continue on all international match days in 2018. Each Member will be provided with a Queue Card, corresponding to their respective place in the queue, which will be given up to one of the Club’s staff on entry to the Ground. Under this arrangement, a Member without a Queue Card shall not be admitted to Lord’s until all Members with Queue Cards have entered. Arrangements for Members’ Queues may be subject to change at short notice to reflect advice from the Metropolitan Police in the best interests of Members’ safety and security. DRESS IN THE PAVILION Match Days Gentlemen Gentlemen shall wear lounge suits or tailored jacket and trousers, shirt, tie or cravat and formal shoes with socks. Gentlemen will not be admitted to the Pavilion, including the Pavilion Concourse, unless, on entrance, their dress conforms to this Regulation. Religious, traditional or national dress, or service uniform, is permitted. The following items of clothing are unacceptable: • Any form of casual shoe; such as beach-style flip-flops, trainers, espadrilles, plimsolls or any shoe with a rubber-style toe-cap • Sandals and shoes worn without socks • Denim jeans and other denim clothing • Combat- or cargo-style trousers • Zip-up jackets or anoraks (without a tailored jacket) • Pullovers or cardigans (unless worn under a tailored jacket) 13
• Fleeces and body-warmers (unless worn under a tailored jacket) • T-shirts or singlets • Torn, ripped or unclean clothing • Shorts • Tracksuits • Garments in military camouflage colours Ladies Ladies shall wear dresses; or skirts or trousers (which may be cropped below the knee) or culottes, with blouses or smart tops, and formal shoes, boots or sandals. Dresses, blouses and smart tops may be sleeveless, strapless or halter-neck, providing shoulders are covered inside the Pavilion. Religious, traditional or national dress, or service uniform, is permitted. The following items of clothing are unacceptable: • Any form of casual shoe; such as beach-style flip-flops, trainers, espadrilles, plimsolls or any shoe with a rubber-style toe-cap • Denim jeans and other denim clothing • Leggings or jodhpur-style trousers (unless worn under a dress or skirt) • Torn, ripped or unclean clothing • Shorts • Tracksuits • T-shirts (manufactured for playing sport or bearing advertising logos or offensive language) • Fleeces and body-warmers (unless worn under a tailored jacket) • Garments in military camouflage colours • Bikini tops or tops/dresses showing bare midriff • Strapless tops or dresses (unless worn under a cardigan or jacket) Bare feet, bare torsos and anyone wearing dilapidated or offensive garments of any kind will not be permitted under any circumstances. Members or guests requiring exceptions to the Dress Regulations for reasons such as medical conditions must have the prior authorisation, in writing, of the Pavilion Manager. Notwithstanding the dress standards outlined above, M.C.C. reserves the right to refuse entry to any person considered unsuitably attired. 14
Non-Match Days (including off-season) The Pavilion Dress Regulations are relaxed, and Members and their guests may dress less formally. The minimum standard of dress is “smart casual” for both sexes. Jackets and ties are not required, but gentlemen must wear collared shirts (even when a collared sweater or jacket is worn on top) at all times. The following items of clothing are unacceptable: Gentlemen • Shirts which do not have a collar, including crew-neck shirts (polo-neck shirts are acceptable) • Any form of casual shoe; such as beach-style flip-flops, trainers, espadrilles, plimsolls or any shoe with a rubber-style toe-cap • Sandals and shoes worn without socks • Denim jeans and other denim clothing • Combat- or cargo-style trousers • T-shirts or singlets • Torn, ripped or unclean clothing • Shorts • Tracksuits • Garments in military camouflage colours Ladies • Any form of casual shoe; such as beach-style flip-flops, trainers, espadrilles, plimsolls or any shoe with a rubber-style toe-cap • Denim jeans and other denim clothing • Torn, ripped or unclean clothing • Shorts • Tracksuits • Garments in military camouflage colours • Bikini tops or tops/dresses showing bare midriff Bare feet, bare torsos and anyone wearing dilapidated or offensive garments of any kind will not be permitted under any circumstances. Members or guests requiring exceptions to the Dress Regulations for reasons such as medical conditions must have the prior authorisation, in writing, of the Pavilion Manager. Notwithstanding the dress standards outlined above, M.C.C. reserves the right to refuse entry to any person considered unsuitably attired. 15
DRESS IN THE MEMBERS’ FRIENDS’ ENCLOSURES Members and their guests are expected to maintain an acceptable standard of dress while in the Members’ Friends’ Enclosures. To avoid any embarrassment at the entrance to the enclosures, Members must ensure that their attire, and that of their guests, is appropriate for the area. The minimum standard of dress to enter the Members’ Friends’ Enclosures is “smart casual” for both sexes. Jackets are not required, but gentlemen must wear collared shirts (even when a collared sweater or jacket is worn on top) at all times in the stands. Shorts and trousers must be tailored, although denim is acceptable. The following items of clothing are unacceptable: Gentlemen • Shirts which do not have a collar, including crew-neck shirts (polo-neck shirts are acceptable) • T-shirts or singlets • Torn, ripped or unclean clothing • Football, running, athletic, cycling, tennis or other shorts worn for playing sport • Tracksuits • Garments in military camouflage colours • Beachwear • Beach-style flip-flop shoes Ladies • Torn, ripped or unclean clothing • Football, running, athletic, cycling, tennis or other shorts worn for playing sport • Tracksuits • Garments in military camouflage colours • Bikini tops or tops/dresses showing bare midriff • Beachwear • Beach-style flip-flop shoes Bare feet, bare torsos and anyone wearing dilapidated or offensive garments of any kind will not be permitted under any circumstances. Notwithstanding the dress standards outlined above, M.C.C. reserves the right to refuse entry to any person considered unsuitably attired. 16
DISABLED MEMBERS AND FRIENDS Disabled Members – Policy Regarding Tickets for Companions • If wishing to use the Pavilion, a disabled Member would receive a complimentary ticket for one companion. • If wishing to use the Members’ Friends’ Enclosures, a disabled Member would receive a complimentary ticket for one companion. • If wishing to use one of the Wheelchair Areas, a disabled Member would receive a complimentary ticket for one companion. • If wishing to sit in the Public Stands, a Member would be treated the same as a member of the public. Reserved Seats in the Warner Stand for Disabled Members and Rover Ticket Holders A small section is reserved in the Warner Stand on major match days for disabled Members and Rover Ticket holders who are not wheelchair users. Space is limited, and Members wishing to use the area are asked to apply in writing or by e-mail (clubfacilities@mcc.org.uk), to the Club Facilities Department of the number of people in their party, once the appropriate Rover Tickets have been purchased. Because of the increasing number of applications for reserved seats in this area, the Committee has agreed that no more than four seats per Member may be requested on any day. Wheelchair Areas for Disabled Members and Guests Special accessible areas for those who watch cricket whilst sitting in wheelchairs, and their companions, are situated at the rear and on the grass in front of the Warner Stand, at the front of the Mound Stand and at the rear of the Grand Stand. Early application to use these areas is strongly advised, and should be made on the appropriate application form which is available upon request from the Ticket Office (020 7432 1010). Lavatories for disabled spectators are situated in the Warner, Mound and Grand Stands, and at the North Clock Tower building. Ball-by-Ball Commentaries Members and other visitors who are blind and partially-sighted can listen to B.B.C. commentary for international and county matches through headsets and receivers, which are available free-of-charge from the Head Steward’s Office. In addition, for the following matches, live ball-by-ball commentary for blind and partially-sighted Members and visitors will be provided by M.C.C.’s volunteer commentators: 17
Inter-Services Twenty20 Tournament (Thursday 14th June) M.C.C. Universities Challenge – Final (Wednesday 20th June) Oxford v. Cambridge (Friday 22nd June) Eton v. Harrow (Saturday 23rd June) M.C.C. Schools v. E.S.C.A. (Tuesday 4th September) National Village Cup – Final (Sunday 16th September) The commentary for the above matches is also available worldwide on the Lord’s website: www.lords.org SPECIAL FACILITIES FOR ELDERLY MEMBERS RESERVED SEATS ON THE PAVILION CONCOURSE Members who are over 75 years of age, and were elected more than 30 years ago, are entitled to apply for a reserved seat on the concourse in front of the Pavilion on major match days in 2018. Applications for reserved seats must be made in writing to the Club Facilities Department, or by e-mail to clubfacilities@mcc.org.uk Such applications have been accepted since October 2017, and will continue to be dealt with on a first-come-first-served basis so long as seats remain available. The number of seats available on any day is limited to 200. It is inevitable that the scheme will continue to be oversubscribed in respect of the more popular major match days, and early application is therefore advised. Reserved seats, if unoccupied, will be released 30 minutes after the scheduled start of play. NO-SMOKING AREAS AT LORD’S As a result of the provision of the Health Act 2006, the Committee has agreed that smoking will not be permitted in the Members’ Friends’ Enclosures, in any Public Stand or on the balconies of boxes. For the Pavilion, the following arrangements will apply: Pavilion (inside) All Areas No smoking Pavilion (Concourse and balconies) Concourse No smoking in approximately 90% of seats Middle Balcony No smoking Upper Balcony No smoking in approximately 90% of seats Roof Terrace No smoking Turrets No smoking 18
Smoking is prohibited inside the Pavilion and all other buildings in the Ground, whether permanent or temporary structures; in all shops; offices and workshops; in all dressing rooms; washrooms and lavatories; in all boxes and marquees; and on all staircases. On the Concourse, Roof Terrace and balconies of the Pavilion, in all stands and enclosures, and on the balconies of boxes, smoking is not permitted except in designated areas. In other areas of the Ground, smoking is permitted unless no-smoking signs are exhibited or an area where smoking is prohibited is otherwise marked. PRIVATE ENTERTAINMENT FACILITIES (a) Private Boxes Private Boxes may be hired for any match day at Lord’s. The Boxes accommodate a maximum of eighteen people for a buffet-style lunch, and benefit from fixed seating on the viewing balcony. For major matches, a limited number of Boxes are reserved for use by the President, Club Chairman or Treasurer, Chief Executive & Secretary, sponsors of the match concerned, International Cricket Council, England and Wales Cricket Board, and domestic One-Day competition finalists. Available facilities are allocated by ballot to Full Members and thereafter to members of the public. Members of the M.C.C. Committee are entitled to priority in respect of one Box for each major match day (or, in respect of the Fourth and Fifth Days of the Test Matches, pair of days) each season. Not more than two Boxes are allocated to the Committee on any one day. Application for inclusion in the ballot must have been received by M.C.C. on the appropriate form no later than stated on each ballot form. All applicants will be notified of the outcome of the ballot. Successful applicants in the ballot for Private Boxes will be eligible to apply for a Box on any Middlesex match day at Lord’s (excluding T20 Blast matches, and the Royal London One-Day Cup Quarter- and Semi-Finals) FREE OF CHARGE. Application forms will be sent with notification of success in the ballot. (Please note that tickets and catering ordered for such Box will be subject to the usual charges, with a minimum order for six people.) Applications for the hire of Private Boxes for matches other than those covered by the ballot may be made in writing at any time. Full details 19
of the entertainment facilities available may be obtained from the Club’s Hospitality Department (020 7616 8598). To obtain full Terms and Conditions of hire for the daily licence of Private Entertainment Facilities, please contact the Club’s Hospitality Department on 020 7616 8598. (b) Hire Charges for Major Matches Private Boxes (£) England v. Pakistan (Test Match) – Day 1 £9,000 England v. Pakistan (Test Match) – Day 2 £9,000 England v. Pakistan (Test Match) – Day 3 £6,000 England v. Pakistan (Test Match) – Days 4 & 5 £3,000 Royal London One-Day Cup Final £3,000 England v. India (Royal London One-Day International) £13,000 Middlesex v. Surrey (T20 Blast) £3,250 Middlesex v. Somerset (T20 Blast) £3,000 Middlesex v. Hampshire (T20 Blast) £3,000 Middlesex v. Sussex (T20 Blast) £2,250 Middlesex v. Essex (T20 Blast) £2,250 England v. India (Test Match) – Day 1 £13,000 England v. India (Test Match) – Day 2 £13,000 England v. India (Test Match) – Day 3 £12,000 England v. India (Test Match) – Days 4 & 5 £8,000 All prices listed exclude V.A.T. (c) Hire Charges for Non-Major Matches Private Boxes (£) Single Double (18 capacity) (36 capacity) Oxford v. Cambridge 400 600 Eton v. Harrow 750 1,350 Inter-Services Twenty20 Tournament 550 750 National Village Cup — Final 200 250 M.C.C. and other matches 150 200 All prices listed exclude V.A.T. Full details regarding the hire charges for the Royal London One-Day Cup and Specsavers County Championship are available from the Club’s Hospitality Department (020 7616 8598). 20
EXECUTIVE BOXES Facilities within the Mound Stand and the Grand Stand are available to commercial organisations and individuals for a minimum of two years, regardless of whether the applicant is a Member of M.C.C. Full details are available from the Club’s Hospitality Department (020 7616 8598). MATCH DAY HOSPITALITY A variety of hospitality packages for groups of all sizes are available for all major matches. These comprise a match ticket and full hospitality including breakfast, lunch and afternoon tea alongside specially selected wines. Celebrity cricket speakers are also on hand to entertain. Details of the packages are available from the Club’s Hospitality Department (020 7616 8598). CATERING (a) Restaurants Bookings for breakfast, lunch and afternoon tea in Pelham’s, the Thomas Lord Restaurant, the Harris Garden Restaurant, the Cricket Academy Restaurant and Lord’s Tavern should be made in advance on the appropriate application forms, which contain full details. Restaurant application forms for all International Major Matches were sent to all Members in the mailing in December 2017. Additional copies of forms may be requested by e-mailing restaurants@lords.org or telephoning the Restaurant Booking Line, 020 7616 8563. (i) Pelham’s Pelham’s is located in the Warner Stand. On all major match days, Pelham’s is available for breakfast, lunch and tea to Full Members and their guests for whom they have purchased Rover tickets. Associate and Senior Members may book, with guests, but only for the days on which they are entitled to purchase Rover Tickets. Pelham’s will not be open on the fifth day of Test Matches. Members and other spectators may reserve tables for County, M.C.C. and other match days. (ii) Thomas Lord Restaurant The Thomas Lord Restaurant is located adjacent to the Grace Gate. M.C.C. Members, their guests and other spectators may book breakfast, lunch and tea for Test Matches, or breakfast and lunch for 21
one-day matches. The Thomas Lord Restaurant will not be open on the fifth day of Test Matches. (iii) Harris Garden Restaurant Located just behind the Pavilion, the Harris Garden Restaurant is available on major match days for breakfast and lunch. A walk-in bar is also available, which will remain open after close of play. The Harris Garden will not be open on the fifth day of Test Matches. (iv) Cricket Academy Restaurant The Cricket Academy Restaurant overlooks the Nursery Ground. M.C.C. Members, their guests and other spectators may book breakfast and lunch on major match days. The Cricket Academy Restaurant will not be open on the fifth day of Test Matches. (v) Lord’s Tavern Members and other spectators may reserve tables for County, M.C.C. and other match days, by telephoning Lord’s Tavern, 020 7616 8689. (b) Members’ Lounge On major match days, the Members’ Lounge will be open to Members of M.C.C. only and will serve bacon and sausage rolls and beef baps. On certain other match days, the Members’ Lounge will be open for Members and others who are permitted to use the Pavilion in accordance with the Club’s regulations. There is a small bar, and tea and cakes will be available. (c) Old Library On major match days, breakfast baps, hot carved-meat baps with salad, and afternoon tea will be served in the Old Library. (d) Pavilion Bars Drinking is allowed only in the bars and designated areas in front of the Pavilion. Neither food nor drink may be taken from the bars to other parts of the Pavilion. Although the Pavilion bars are open all day, those using the bars should not take drinks outside, in the view of the general public, when the public bars are closed. If this request is not observed, it may be necessary to restrict the opening hours of Pavilion bars. (i) The Long Room Bar The Long Room Bar is open on all match days, and will close 22
half an hour after the close of play. However, in the event of an abandonment of play, it will close half an hour after the announcement of such abandonment, or half an hour after the end of the scheduled tea interval, whichever is the later. (ii) The Bowlers’ Bar The Bowlers’ Bar is open throughout the year, from Mondays to Saturdays, for Members and their guests. Opening times from Mondays to Fridays are 12 noon to 2.30 p.m., and 5.30 p.m. to 10.30 p.m.; on Saturdays, the Bowlers’ Bar is open only from 12 noon to 2.30 p.m. In the winter months, from 1st October to 31st March, Members and their guests may wear informal clothing, subject to the dress regulations on page 15. Tennis and Squash players may use the bar during this period if they wear long trousers or tracksuit bottoms as part of their playing clothes. During other months, Pavilion dress regulations will apply. During the summer months, on non-major match days, the Bowlers’ Bar will remain open until 10.30 p.m., unless there is no demand. On major match days the Bar will remain open until 9 p.m. (iii) Members’ Bar The Members’ Bar is for Members of M.C.C. and Middlesex and their guests or members of visiting counties only. It is generally open on all match days, and will close half an hour after the close of play. However, in the event of an abandonment of play, it will be closed half an hour after the announcement of such abandonment, or half an hour after the end of the scheduled tea interval, whichever is the later. (e) Champagne Bars The Champagne Bars, which are situated at the Nursery end of the Ground and in the Tennis Court Dedans, are open only on major match days. The Tennis Court Champagne Bar will not be open during the Royal London One-Day Cup Final. (f) Public Bars On major match days, the Public Bars are usually open between 10.45 a.m. and 6 p.m. It may be necessary at other times, according to circumstances, to restrict the opening hours of licensed bars. 23
MEETINGS AND EVENTS Full Members are entitled to a 50% discount on room hire; a 10% discount on food and beverages; and 10% off package prices for all private events booked at Lord’s. A 25% discount on room hire, a 5% discount on food and beverages plus a 5% discount on package prices is applicable for a Full Member’s company event, with the exception of the charity package. Associate Members are entitled to a 40% discount on room hire; a 5% discount on food and beverages; and 5% off package prices for all private events booked at Lord’s. To enquire about holding an event at Lord’s, telephone the Meetings and Events Department on 020 7616 8501 or e-mail events@lords.org CAR PARKING (a) Major Matches Although no car parking spaces will be available in the Ground on major match days in 2018, a limited amount of car parking will be available on certain days, as in 2017, at the Harris Academy, St. John’s Wood (formerly called Quintin Kynaston School) in Marlborough Hill. A bus service will run between the car park and the Grace Gate throughout each day. Members wishing to apply for car parking tickets at the Harris Academy, St. John’s Wood, should use the application form sent to all Members in the February mailing, or contact the Club Facilities Department (020 7616 8653) to ascertain availability and any further information. Because of the limited number of spaces available, priority will be given to disabled Members. Alternatively, the following list of local car parks may be helpful: Q-Park, St. John’s Wood Car Park, Kingsmill Terrace, NW8 6AA (0800 002 9305) Q-Park, Church Street Car Park, NW8 8BG (0800 002 9305) N.C.P. Park Road, Rossmore Court, NW1 6XZ (0845 050 7080) N.C.P. Lanark Road, Maida Vale, W9 1UB (0845 050 7080) N.C.P. Marylebone Road, NW1 5AR (0845 050 7080) N.C.P. Bilton Towers, Great Cumberland Place, Marble Arch, W1H 7LB (0845 050 7080) N.C.P. Portman Square, Gloucester Place, W1H 7BG (0845 050 7080) Further information may be obtained via the N.C.P. and Westminster 24
City Council websites: www.ncp.co.uk and www.westminster.gov.uk Advance reservations at Q-Park or N.C.P. car parks may be made by visiting their websites www.q-park.co.uk or www.ncp.co.uk (b) Non-Major Matches In respect of non-major match days during the 2018 season, a limited amount of parking space will be available within the Ground, which may be reserved in advance only for those with special needs. Members with special requirements are advised to telephone the Club Facilities Department (020 7616 8653) approximately one week before the match in question, in order, subject to availability, to reserve a space. It is regretted that the availability of car parking space on a first-come- first-served basis on the morning of the match cannot be guaranteed. M.C.C. CRICKET ACADEMY The M.C.C. Cricket Academy at Lord’s serves cricketers of all ages and abilities, and its facilities are available to individuals, clubs, schools and companies. The Academy is open throughout the year, and full information about the facilities is available on the Lord’s website www.lords.org/cricket-academy. The Academy’s telephone number is 020 7616 8612. M.C.C. CRICKET ACADEMY GYMNASIUM A gym is situated in the Cricket Academy, and a reduced subscription is available for Members. The gym is open seven days a week throughout the year, and a free trial visit may be arranged for anyone who may be interested in joining. Any Members who wish to receive further information are advised to telephone 020 7616 8615. CHILDREN’S COACHING CLASSES The traditional Easter Coaching Classes will be held at Lord’s from 26th March to 14th April. In response to recent trends and Members’ requests, more courses will be available for the younger age groups. Each course will comprise two full days and will involve the use of the facilities and technology in the Cricket Academy. Shorter courses for three- to seven-year-olds are available, lasting either one or three hours per day, depending on their age. Weekly coaching groups and coaching courses during half-term and other school holidays are also available. 25
Application forms containing full details and prices are available from the Academy and the Lord’s website. Members may also book the holiday courses by telephoning the Cricket Academy on 020 7616 8612 or by e-mailing cricketacademy@mcc.org.uk NET PRACTICE Full, Associate, Senior and Out-Match Members may use the outdoor nets between 5 and 7 p.m. throughout the first-class season at Lord’s. Subject to weather conditions and availability, grass nets may be available; otherwise, an artificial net will generally be in use. Depending on cricket commitments, M.C.C. Young Cricketers may also be available for net duties from Mondays to Fridays. Members are advised to telephone the Cricket Office on 020 7616 8607 to check availability and book a net before arriving for practice. The dressing rooms in the Cricket Academy should be used and proper white cricket clothing must be worn at all times. Members must wear rubber-soled footwear when using the artificial nets. Members may also be permitted to invite one guest to accompany them to their net session, providing their guest is suitably attired. CLUB EVENTS FOR MEMBERS Various events specifically for Members are held throughout the year. These include winter Club Dinners, the Anniversary Dinner, informal Supper Nights, Sunday Lunches, National and Regional Dinners and Christmas Lunches. Other ad hoc events are also held, and Members are advised to check their postal mailings for the application forms which are sent on a regular basis. Members are also asked to note that all events, together with up-to-date ticket availability and copies of the application forms, are shown on the Members’ section of the website. LITERARY SUPPERS AND LECTURES The M.C.C. Library now holds regular Literary Suppers and Lectures, in the Writing Room, for Members and guests. These intimate suppers are combined with a lecture or talk by a prominent cricket historian or author, and usually tie in with a recent publication. Application forms are sent to Members on a regular basis. 26
MEMBERS’ FILM EVENINGS Each year, special cricket film evenings are held for Members and guests. These take place in the Film Theatre in the Museum, and include a light supper in the Committee Dining Room. Application forms are sent to Members on a regular basis. MEMBERS’ EVENING AND ART TOURS Special Evening Tours for Members and guests are held each year. These offer Members the opportunity to explore the Collections, and enjoy a behind-the-scenes tour in the company of the Club’s curatorial staff. Evening Tours include various parts of the Ground, as well as a light supper in the Committee Dining Room. Art Tours focus specifically on the Club’s fine art collection in the Pavilion and Museum, and these tours include a pre-tour drink in the Bowlers’ Bar. Application forms are sent to Members on a regular basis. CLUB BLAZERS All orders for Club Blazers must be made on the special order form which will be sent to Members on request. Loose cloth is also available. Order forms and further details are available from the Membership Office or the Members’ Shop. TENNIS Full Members may book the Real Tennis Court for one-hour sessions, through the Tennis Court Office on 020 7616 8685/8686 as follows: Mondays to Fridays 8 a.m. to 10 p.m. Saturdays 9 a.m. to 5 p.m. Sundays 9 a.m. to 5 p.m. Associate Members may use the Tennis Court from 7 p.m. on Fridays until Sunday evening, and on weekdays, booked no more than one week in advance, subject to availability. SQUASH Members may book the two squash courts for forty-minute sessions through the Tennis Court Office on 020 7616 8685/8686 as follows: Mondays to Fridays 8 a.m. to 9.40 p.m. Saturdays 9 a.m. to 5 p.m. Sundays 9 a.m. to 5 p.m. 27
GOLF SOCIETY A series of M.C.C. Golf Days will be held at courses around the country between April and October, and the Final will be held at Sunningdale Golf Club on Wednesday, 29th August, 2018. The Golf Society also organises Golf Tours and matches. Further details and application forms are available from the Club Facilities Department (020 7616 8653). BRIDGE SOCIETY The Bridge Society meets at Lord’s weekly throughout the year. Members who wish their names to be included on the mailing list should contact the Club Facilities Department (020 7616 8653). CHESS SOCIETY Informal Chess nights and matches against other clubs are held in the Pavilion from time to time. Members who wish their names to be included on the mailing list should contact the Club Facilities Department (020 7616 8653). BACKGAMMON SOCIETY Informal Backgammon nights and matches against other clubs are held in the Pavilion from time to time. Members who wish their names to be included on the mailing list should contact the Club Facilities Department (020 7616 8653). LORD’S SHOP The main Lord’s Shop, situated behind the Mound Stand and adjacent to the East Gate, is open throughout the year for Members. A wide choice of Lord’s clothing, headwear, gifts and souvenirs, and the official England replica kit is available. A selection of M.C.C. Members’ merchandise and Middlesex Cricket clothing and accessories is also on display. Further information can be obtained by e-mailing lordsshop@mcc.org or by telephoning 020 7616 8570. The shop opening hours are as follows: Close Season Monday – Friday: 10 a.m. – 4.30 p.m. Saturday and Sunday: 11.30 a.m. – 4 p.m. Non-Match Days during the Cricket Season: Monday – Friday: 10 a.m. – 5 p.m. Saturday and Sunday: 11.30 a.m. – 5 p.m. 28
Match Days: Major match days: Gate Opening time until 30 minutes after close of play Middlesex Match days (other than T20 Blast Matches): 10 a.m. – 6 p.m. M.C.C. and other matches: 10 a.m. – 5 p.m. LORD’S CRICKET STORE The Lord’s Cricket Store, now operated in partnership with Barrington Sports, is situated adjacent to the M.C.C. Cricket Academy and offers an extensive range of the latest cricket equipment for players at all levels. Further information can be obtained by telephoning 020 7616 8572. Opening hours are dependent on the activities in the Cricket Academy, and will be approximately as follows: Monday – Friday: 10 a.m. – 6 p.m. Saturday and Sunday: 10 a.m. – 5 p.m. MEMBERS’ SHOP AT LORD’S The M.C.C. Members’ Shop is situated at the front of the Middlesex Cricket offices, opposite the South Door of the Pavilion. This will be open on all match days and weekdays throughout the cricket season, and on demand at other times, offering a full range of M.C.C. clothing and accessories. The shop also features a selection of Middlesex Cricket branded clothing, replica playing shirts and other merchandise. During the cricket season, enquiries can be made by telephoning 020 7616 8570 during the Lord’s Shop opening hours. MEMBERS’ ONLINE SHOP A full range of exclusive M.C.C. Members’ clothing, accessories and services, such as personalised gifts and garden furniture, is available from the website mccshop.lords.org For the dedicated M.C.C. Members’ customer service team, please call 03330 15 68 78 or e-mail customerservices@mccshop.lords.org 29
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