2014 ANNUAL REVIEW - NEW HORIZONS - SAIA
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SAIA ANNUAL REVIEW 2014 Content2014 1 SAIA Vision and Mission ......................................................................... 2 2 Message from the Chairman ................................................................. 4 3 Message from the Chief Executive ......................................................... 6 4 Widening the horizon on Transformation and Social Risks ......................... 18 5 Governance Risks: Levelling the playing fields ........................................... 22 6 Reinsurers ............................................................................................. 28 7 Solvency Assessment and Management .................................................. 30 8 Insurance Risks ...................................................................................... 34 9 SAIA Finance and Operations .................................................................. 42 10 The Association of Marine Underwriters in South Africa ......................... 44 11 The South African Machinery Insurers’ Association ................................. 48 12 SAIA Highlights ...................................................................................... 51 13 Membership .......................................................................................... 54 14 Beyond the horizon .............................................................................. 60 NEW HORIZONS n SAIA l 1
SAIA vision To promote and represent the interests of the short-term insurance industry, while leading and enhancing the efforts of the industry to become recognised and trusted as an important contributor to the South African economy and society. 2 l SAIA n NEW HORIZONS
SAIA ANNUAL REVIEW 2014 SAIA mission • To encourage fair and ethical treatment of consumers of short-term insurance products. • Representing the short-term insurance industry with all stakeholders and at all levels in such a way that these stakeholders have trust and confidence in the industry. • Creating an environment in which the members of our industry can share information, debate important and relevant issues and create a common vision for the short-term insurance industry. • Creating opportunities for the industry to continue with and embark on initiatives that will enhance its image and reputation among all stakeholders. • Promoting understanding of short-term insurance to all stakeholders. • Promoting awareness of the industry and its contributions to society and the South African economy. NEW HORIZONS n SAIA l 3
,, A rocket will never be able to leave the earth’s atmosphere. - New York Times 1936 ,, 4 l SAIA n NEW HORIZONS
MESSAGE FROM THE CHAIRMAN NEW horizons T he world has changed. In particular, the way the global Finally, and most practically, there should be wider acceptance financial services sector is structured is undergoing of the validity of the Pareto 80/20 rule. Most of the benefits fundamental and irreversible change. However, of the proposed regulatory changes can be derived fairly change brings with it not only risk but also opportunity. This predictably by means of a few absolutely key pieces of year’s theme of New Horizons therefore aptly captures the legislation supported by a well-structured set of regulations role of change as the defining theme of our times. and do not require the introduction of numerous legislative instruments. In the aftermath of the financial crisis of 2008 the pragmatic common-sense approach to reform has become a head-long Engagement on these issues is particularly important in rush. Worldwide, the insurance sector has not managed to respect of the short-term insurance industry because it plays convince regulators that insurers exhibit fundamentally different a foundational role in the success of any economic system risk profiles from banks and do not generate the systemic that involves the assumption of risk in expectation of a return. risks that are characteristic of the modern banking system. Economic enterprise is simply inconceivable in the absence Unfortunately, policymakers have overreacted significantly and of a mechanism by which risk can be accurately priced and are set on a path that will impose inappropriate “bank-like” efficiently transferred. regulation upon the insurance sector, which, across the globe, is beginning to identify future regulatory change as the number We must therefore grasp the opportunity that still remains to one business risk, outstripping even cybercrime. communicate our bona fides on the concerns outlined above. In this regard the SAIA Board is fully intent on raising our levels Closer to home, within our own motor insurance industry, it is of engagement with policymakers, legislators, regulators and arguably the alarming weakening of the rand against the major broader society. The SAIA must make its contribution towards currencies that represents the most immediate threat. While the entrenchment of a vibrant short-term insurance industry our industry is for the moment absorbing most of the huge characterised by increased levels of efficiency, enhanced increases in the costs of replacing parts in damaged vehicles this financial soundness and a value proposition that is both is of course not sustainable in the longer term. sustainable and fair towards our customers. However, all is not doom and gloom. Possibilities such as In putting together this Chairman’s report I am well aware making Motor Third Party Property Damage cover compulsory of my reliance on the goodwill of others, including that of or introducing micro-insurance legislation, which will assist in our previous chairman of many years, Ronnie Napier. I must the expansion of insurance cover to low-income households, therefore express my deep appreciation for the generous are examples of the potential for growth that could result from support I have received from many quarters. Not least of a balanced approach to regulatory change. these are members of the SAIA Executive Committee and the Board who have helped me to get up to speed on the To achieve this balance there needs to be recognition in the numerous issues with which we are engaged as an industry. first place that the risk represented by poor and inefficient implementation is a risk we should not accept. For the South Under the leadership of Barry Scott, our executive team African economy, this particular risk is exacerbated by the sheer is working hard on all the concerns and priorities raised by volume of highly technical work to be done in an environment members, as is evident in the Chief Executive’s report. There where such skills are in very short supply. is of course much that still has to be achieved but I have every confidence that the work being done at SAIA will soon prove Secondly, a rigorous approach needs to be taken in respect of its worth. the economic impact assessments of regulatory interventions. These need to be carried out early enough to inform the Themba Gamedze process of developing detailed new legislation. SAIA Chairman NEW HORIZONS n SAIA l 5
,, The Americans have need of the telephone, but we do not. We have plenty of messenger boys. ,, - Sir William Preece, Chief Engineer, British Post Office,1878 6 l SAIA n NEW HORIZONS
MESSAGE FROM THE CHIEF EXECUTIVE everchanging HORIZONS T he challenges facing the short-term insurance industry five emerging markets. We have been granted membership in South Africa are constantly evolving. In order to of these “clubs” because we are the most influential economy meet this everchanging environment, organisations in Africa. While we may enjoy the benefits that membership such as the South African Insurance Association (SAIA) need of these grouping brings us, the flip side of this coin is that to evolve. lawmakers need to bring the level of our financial regulation up to the standard of the largest economies in the world. For this reason, we regularly re-evaluate our role, with specific reference to our key strategic areas. This was done as recently For example, we regularly undergo Financial Sector as the fourth quarter of 2013, at which time the SAIA Board Assessment Programme reviews, performed by the World agreed on a new set of key strategic areas, and revised the Bank/IMF, which produces scorecards indicating where structure of the Board Committees in order to meet these. policymakers need to improve. Similarly, our Financial Services As of November 2013, the SAIA key strategic areas are: Board is on the executive of the International Association of • Governance Risks (including legislation and regulation) Insurance Supervisors, which has twenty-six Insurance Core • Insurance Risks (including motor, property, agriculture, Principles for regulators, which need to be complied with. marine, engineering) • Transformation and Social Risks (including image and So, in order to achieve this, South Africa has embarked upon reputation and human capital development) a rapid modernisation of our regulatory regime. So far, so • Reinsurers good! However, this is being done at a pace far faster than the larger economies implemented this change. We recognise The main body of this Annual Review covers the activities that the SAIA and other industry associations active in the of the SAIA over the last year in detail. My message will sector are probably as large as the sector can realistically therefore be confined to placing the role of the SAIA into the afford, yet we are in many cases only 1/10th of the size of context of the environment in which we find ourselves, and the insurance associations in the other G20 states. Insurance giving some thoughts about the future. Europe, the European confederation of insurance associations, where Solvency II was originally designed, represents Our theme “New Horizons” national associations, which collectively employ more than one thousand people. Whereas Solvency II will have taken Each year we choose a theme for our Annual Review which fourteen years in Europe, we have caught up in six, and will reflects management’s perspective of the position in which we now launch simultaneously with Europe. find ourselves. This year our theme of “New Horizons” was chosen because in many areas much of the groundwork has So, for a relatively small association like the SAIA, this pace been done, and we can now literally see the goalposts. of legislative change represents a tsunami of legislation, far beyond which we can comfortably address. We are well ‘Tsunami’ of Legislation and Regulation aware that the use of “tsunami” does not sit comfortably with all, but the term has now become part of the local vocabulary, I am often asked why it is that the South African financial so we use it without apology. services sector is going through such an all-encompassing programme of regulatory reform, and why it is that the SAIA is Similarly, for our members, the compliance challenge has not doing more to challenge these reforms. become a massive burden. In my member visits to CEOs, the lament most often heard is that CEOs, especially of small The answer is really quite simple! South Africa is a member to medium-sized companies, now spend in excess of 50% of of the G20 group of nations, despite not being among the their time dealing with compliance. This detracts from their largest twenty economies. Similarly, we are members of the ability to deal with underwriting challenges, marketing their BRICS grouping, again despite not being one of the largest products and growing their businesses. NEW HORIZONS n SAIA l 7
Of course, this also comes at a cost. While not solely due There are particular unique challenges for the insurance to compliance, if one analyses the costs of doing insurance sector in terms of the FSC, these being access to insurance business over the last six years, costs plus commissions have and enterprise development. These are over and above the increased from 25% of premium to 32% of premium for other imperatives such as work-place transformation. We typical insurance. This 28% increase has certainly placed need to work in partnership with government institutions in underwriting margins under pressure, with this increase of order to realise the objectives put in place through the Code. course coming straight out of the underwriting margin and ultimately being passed on to consumers. The access to insurance aspect has proven to be particularly difficult for insurers, which are expected to sell products in So for 2014 most of the existing initiatives will continue, markets with which, in most cases, they are not familiar. with final implementation being in the not too distant future. There is no ready-made intermediary network in place, However 2014 is the crucial year for us to get it right! especially in the areas where the products need to be sold. There are also some legislative challenges, around the FAIS Some of the more important issues that will require our focus area, and the failure of the legislative process to address during the year are: the much-awaited Microinsurance Bill (which we now • Solvency Assessment and Management (SAM) believe will no longer be addressed through a specific bill). A • Treating Customers Fairly Microinsurance Bill would have allowed composite insurers, • Twin Peaks, with the concomitant challenges to “Who with less rigorous solvency and FAIS requirements. Again, we regulates what?” need to work with government in order to identify factors • Retail Distribution Review inhibiting the growth of this market and remove any barriers. • BRICS Reinsurance Project • Policyholder Protection Scheme, which will see a fund In the area of enterprise development, the DTI-led being developed in order to protect consumers in the discussions around the motor body repair industry continue, event of the failure of an insurer with progress being made at last. There is pressure for • Third-party Cell Captive Review the industry to play more of a role in the development of • Ongoing binder regulation issues black suppliers, in particular around the MBR industry, and • A review of the ombudsman landscape increasingly in the building trade. We have previously shied away from creating our own enterprise development fund at There is a bottleneck on the legislative programme in the SAIA, but this possibility now needs urgent attention. As Parliament, which does not help, and which brings with an alternative, we are looking at developing a relationship with it additional time pressures. In addition, as a result of the the ASISA enterprise development fund and kick-starting a upcoming national elections to be held in May 2014, collective approach to enterprise development. including the process to elect a new National Assembly and provincial legislature in each province as well as Parliamentary We will continue with our flagship consumer education Committee Members, the parliamentary schedule will be project, which has now provided more than R56 million to challenging. basic financial literacy education. As a result, we anticipate 2014 being a year of tight deadlines, It has become increasingly obvious that the push to transform with lots of pressure to get submissions done in a relatively the workplace needs a boost. For this reason, we have short time. initiated a project which has brought in the FIA and IISA to address the industry Human Capital Development challenges. Transformation 2014 should see major progress in terms of this project. In discussions with government and other stakeholders it Insurance Risks becomes clear that there is a sense of frustration with the slow progress of transformation in the sector. The much- Our Board has recognised that the underwriting results in awaited Financial Sector Code (FSC) was finally gazetted in the industry have come under pressure of late, and that we 2012, and is now in force, the standards have been finalised need to do something to address this. The Board agreed and the training for the industry is complete. However, much that we need a specific focus on the underwriting areas and needs to be done to achieve the objectives of the Code. accordingly created a new Board Committee called Insurance Risks. This new portfolio carries many challenges, as we need Furthermore, while the old Financial Sector Charter was a to consolidate much of the work previously done under a voluntary commitment and companies could instead choose variety of portfolios. to report against the generic codes, the industry code is now part of the legislated transformation environment. This also The new portfolio includes, among others, Motor, Property, brings the intermediaries into the FSC for the first time. Agriculture, Marine, Construction and Machinery. 8 l SAIA n NEW HORIZONS
Some of the specific projects for 2014 and onwards include: assessment of our efficiency. It is proposed that this review • The Green Geyser project, which seeks to see one be completed in time for a strategy session of the SAIA Board million insurance replacement geysers being installed planned for September 2014. as alternatives to electrical geysers. This project has seemingly remained dependent in its initial stages upon Being at the helm in the past 20 years government funding, perhaps through Eskom. However, with this funding now seeming unlikely, we need to find an In March 2014 I celebrated 20 years’ service as the Chief innovative way for this project to proceed. Executive of the SAIA. I took over this position at a time • Sustainability of motor insurance is still an issue, with when the organisation was in serious disrepute with its Board, the need for compulsory third-party motor property members and stakeholders, and we had to embark on a insurance, and certainly the need to address road safety. vigorous programme to restore the credibility of the SAIA. We expect to see major progress on these initiatives During this period, South Africa was heading towards its first during 2014. post-apartheid election, and the start of a period of enormous • Sustainability in the property portfolio, including issues change for the country. This was a time when the country as a related to climate risk, and the looming problem of acid whole was looking to a new horizon. mine water • Sustainability of agricultural insurance and specifically multi- I often remind my colleagues that the SAIA doesn’t have a peril crop insurance and the related challenges with regard tangible product that it sells and that as an organisation we are to food security, especially the need to extend insurance nothing without our employees. While we have a Board and cover to emerging farmers many committees which provide us with guidance, it is the management and employees of the SAIA that must provide Technology Projects the glue to keep the organisation together. The intellectual capital of the organisation is locked up in the expertise of After many years of incubation the short-term insurance data our colleagues and they create the organisation’s institutional switch STRIDE is ready and open for business. This is an memory. essential element of the compliance need contained in the binder regulations. The users of STRIDE have themselves In contemplating my 20 years’ service, I am reminded that the struggled to implement the system changes required to success of the organisation is solely built by the people who use STRIDE; this includes both insurers and intermediaries. have served the organisation. 2014 will be a watershed year for STRIDE, and usage needs to reach a level which makes it economical for STRIDE to I wish to give a heartfelt thanks to Ronnie Napier, our long- continue. serving Chairman who stepped down from the Board in 2013. Ronnie joined the SAIA Board in March 1994, the While bringing STRIDE to fruition is the obvious key issue, same year that I joined the SAIA. Ronnie has been an integral there are ongoing data quality issues in the industry. An part of my journey in the past 20 years at the SAIA. During extremely important initiative not only for compliance reasons his tenure as Chairman, he became a friend and mentor, and but which would enable many industry initiatives is the ability provided the SAIA with invaluable assistance, leadership and to centralise data, which is addressed by the Finance and advice. Ronnie’s wise counsel will be missed and words alone Insured Vehicle (FIVS) project. This project is also expected to cannot express our sincere gratitude for his contribution to the deliver more accurate industry statistics to government around industry. key negotiation points. We also took leave of our deputy Chairman, Mike Truter, who In General retired from the helm of Credit Guarantee. Mike has also put in many long hours in support of the SAIA. We are also deeply While I have talked about specific issues, we are acutely aware indebted to him for his support. that our industry image and reputation still needs attention. Under the guidance of our newly appointed Chairman, 2014 will be one of our most challenging years, with so Themba Gamedze, we expect to more fully engage many issues reaching critical junctures. We have a dedicated government at top level on many of these issues. We need and capable team at the SAIA and given the support of our to tell government that insurance plays an essential role in the members and our Board, I’m confident we will be able to rise economy, protecting the assets and investments of our citizens to these challenges. I’m delighted to present to you this Annual and businesses. We are an ethical industry, with the interests Review. of our consumers at heart and with a long track record. We have also embarked on a strategic review of the Barry Scott effectiveness of SAIA’s engagement with government and an SAIA Chief Executive NEW HORIZONS n SAIA l 9
1.1 Industry Results PRIMARY INSURERS: 31 DECEMBER 2013 PRIMARY INSURERS: 31 DECEMBER 2013 Claims Ratio: Claims Ratio:Primary PrimaryInsurers Insurers Claims Claims incurred: incurred: 2013: R40 2013: 048m m R40,048 2012: R37 2012: 181m m R37,181 2011 2012 2013 2011: R32 2011: 970m m R32,970 75% 66% 67% 61% 62% 61% 57% 52% 51% 55% 55% 50% 50% 42% 44% 42% 46% 38% 38% 35% 30% 24% 23% 1.1 15% Industry Results Property Transportation Motor Accident & Guarantee Liability Engineering Miscellaneous PRIMARY INSURERS: 31 DECEMBER 2013 Health Claims for the two largest classes of business, namely Property and Motor, are slightly up for the 2013 calendar year. Motor Claims for the two largest classes of business namely Property and Motor are slightly up for the 2013 PRIMARY INSURERS: insurance Claims Ratio: Primary claims remain high. In 2011, there were two insurers who recorded higher than usual claims in the liability business class. calendar year. Motor insurance claims remain high. In 2011, there were two insurers who recorded higher Insu than usual claims in the liability business class. 2011 2012 2013 AssetAsset allocations allocation ofInsurers for Primary 75% Primary Insurers 66% 67% 61% 62% 61% Net Premium SplitOther - 6%Primary assets 57% Asset 52% allocation 42% 51% for44% 42% 38% Insurers % Primary Insurers 35% 24% Other 15% Debtors Outstandin assets g Cash and equivalent instruments are the main Outstanding premiums 5% 3% 3% 8% Shares 6% 3% 7% Property 27% asset premiums classes due to the nature of the short-term Debtors 7% 7%insurance industry’s risks. There is no observed Property 8% Transportation Motor Accident & Guarantee Lia 33% Transportation Government & semi- significant movement in asset Shares allocation dueHealth to Fixed assets Motor government 27% 1% 11% preparations for SAM. Governme 44% Cash and deposits Accident & Health 38% Debentures and ClaimsFixed for the two largest classes of business nt &namely semi- Property and Mot 2% Guarantee mortgages assets governme calendar 1%year. Motor Cashinsurance and claims remain high. In 2011, there wer 2% nt Liability than usual claims in the liability business deposits Debentureclass.11% 38% s and 2013: R68,622 m Engineering 2012: R64,715 m mortgages 2011: R60,283 m Miscellaneous 2% Net Premium Split - Primary Insurers % Net Premium Split - Primary A Insurers % Outstandin Net premiums increased 6.04% in 2013 while the Net premiums increased Cash and5% equivalent 3% 3% instruments are the main g premiums average consumer inflation for South Africa during 6,04% in 2013 while the 3% assets Property 7% class due to the nature of the short-term 7% Debt 2013 was 5.77%. The increase in Net premiums average consumer is inflation 33% Transportation insurance industry’s risks. We have not observed 8% 1.31% lower than in 2012. for South Africa during 2013 any significant movement in assetMotor allocation due was 5,77%. The increase 44% to preparations for SAM. Accident & Health Fixed in Net premiums is 1,31% 2% Guarantee assets lower than in 2012. 1% Liability 2013: R68 622m 2013: R68,622 m Engineering 2012: R64,715 R64 715mm 2011: R60,283 2011: R60 283mm Miscellaneous Net premiums increased 6.04% in 2013 while the Cash and equi 10 l SAIA n NEW HORIZONS average consumer inflation for South Africa during assets class du 2013 was 5.77%. The increase in Net premiums is insurance indu 1.31% lower than in 2012.
INDUSTRY RESULTS Assets, Liabilities and Capital Adequacy Assets, Liabilites and CAR - R'bn Profitability for 2013 - R'bn Requirements - R’bn RR120 120 Assets, Liabilites and CAR - R'bn Profitability for R 12 Profitability for2013 2013- R’bn - R'bn 100 R 120 RR100 R 10 R R12 12 R8 80 R 100 RR80 R R10 10 R6 RR8 8 Axis Title 60 R 80 RR60 R4 RR6 6 R2 Axis Title 40 R 60 RR40 RR4 4 R0 RR2 2 Mar Jun- Sep- Dec 20 R 40 Assets, Liabilites and CAR - R'mRR20 -13 13 13 -13 Profitability for 2013 - R'm RR0 0 R 120,000 Underwriting Mar Jun- Sep- Dec R 12,000 R 1.3 R 3.7 R 5.9 R 6.5 R -R0 R 20 R 10,000 Profit/(Loss) -13 13 13 -13 R 100,000 Dec-11 R 8,000 Dec-12 Jun-13 Dec-13 Underwriting UW + Investment R1.3 R 1.3 R3.7 R 3.7 R5.9 R R5.9 R6.5 R 6.5 R 80,000 Total Assets R - RR90 90 RR102 102 R 6,000 RR106 106 RR112 112 Profit/(Loss) R 2.4 Income R 6.0 R 9.4 11.4 Total Liabilities Dec-11 R 4,000 Dec-12R57 Jun-13R59 Dec-13 R 60,000 RR50 50 RR54 R 2,00054 R 57 R 59 UW + Investment Total Assets R9 R 90 RR18 R 102R21 R 106R22 R 112 R 2.4 R2.4 R 6.0 R6.0 R 9.4 R9.4 RR11.4 11.4 CAR R9 R 018 R 21 Income Sep- R 22 R 40,000 Mar Jun- Dec R 20,000 Total Liabilities R 50 R 54 13 -13 R1357 -13 R 59 Underwriting CAR R9 Profit/(Loss) R 18 R 3,730 R 1,301 RR 21 5,881 R 6,505 R 22 R- Dec-11 TheDec-12SAMJun-13interim Dec-13measures on Capital Adequacy introduced Profitability remains relatively healthy for the Primary R 90,472 The SAM interim R 111,686 measures on Capital Adequacy UW + Investment Total Assets R 101,547 R 105,649 R 2,363 R 6,045 R 9,407 R 11,421 Income Total Liabilities R 49,659 inR 54,391 Board introduced Notice in 169 Board of 2011 Notice had169 a significant of 2011 impact had a on the Insurers as a whole. However, natural disasters such as Profitability remains relatively healthy for the R 56,957 R 59,257 CAR R 9,284 The SAM R 18,400 R 20,705 R 22,091 interim measures on Capital Adequacy Capital significant impact on the Capital Adequacy to 2012, Adequacy Requirements (CAR) from 2011 Primarythe hail storms Insurers as ainwhole. GautengHowever during thenatural fourth quarter of The SAM interim measures with aintroduced Requirementsfurther on Capital Adequacy in Board noticeable from 2011 Notice increase to 169 in 2013. 2012 withof a2011 Primary further had a insurers, Profitability 2013 had a remains substantial relatively impact on healthy forprofit. underwriting disasters such as the hail storms in Gauteng during the introduced in Board Notice 169 ofsignificant 2011 had a impact on the Capital Adequacy Primary Insurers as ahad whole. However natural noticeable however, significant impact on the Capital Adequacy increase remain Profitability in well capitalised remains 2013. Primary relatively based oninsurers healthy for the the current the fourth Primary Insurers as a whole. However natural however quarter of 2013 a substantial Requirements from 2011 regulatory to 2012 Requirements remain withwell capitalised arequirements further from with 2011 based disastersan such to ason excess 2012 thethe with current a further disasters such as the impact on underwriting profit. in storms hail assets inof R30 338m. Gauteng during hail storms in Gauteng during noticeable noticeable increase in 2013. Primary regulatory increase insurers however requirements in the fourth 2013. quarter of Primary insurers 2013 had a substantial with an excess in assets of however the fourth quarter of 2013 had a substantial remain well capitalised based on the current impact on underwriting profit. R30, regulatory requirements with remain an 338 excessm. well in assets of capitalised based on the current impact on underwriting profit. R30, 338 m. regulatory requirements with an excess in assets of R30,vs. Gross 338Net m.Premium - Primary Profit as a percentage of Net Premium - % Gross vs. Net Premium - Primary Profit as- aPrimary percentage of Net Premium - % Insurers Insurers - -R'm R’m Gross vs. Net Premium GrossInsurers - R'm Operating profit/(loss) [incl. Investment Income] Underwriting profit/(loss) Gross Premiums Net Premiums vs. Net Premium - Primary R 80,951 R80 951 R 87,675 R87 675 R96 178 R 96,178 Insurers Gross Premiums Net -Premiums R'm 28 26 23 22 R68 68,622 622 20 20 20 20 R60 60,283 283 R 64,715 R64 715 Gross Premiums 19 RNet Premiums 96,178 17 17 17 R 87,675 16 16 R 80,951 14 10 R 96,178 11 11 10 9 RR87,675 R6 68,622 8 8 7 7 8 9 RR 80,951 64,715 60,283 1 -1 -1 0 R 68,622 Dec 2011 Dec-11 Dec 2012 Dec-12 Dec 2013 Dec-13 1998 R 64,715 1999 2000 -22001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 R 60,283 Net Net retention of risks based retention on premium of risks decreased based slightly overon the premium Underwriting Underwriting last three years with ±3%. Net profit profit for for theInsurers the Primary Primary Insurers over over the last 10 the years last 10 remains years consistent relatively remains however retention for 2013 is at 71.35% of Gross Premiums. the low interest environment does have a noticeable impact on operating profit. decreased slightly over the last three years relatively consistent, however the low interest environment does have a with ±3%. Net retention for 2013 is at noticeable impact on operating profit. 71,35% of Gross Premiums. Dec-11 Dec-12 Dec-13 Dec-11 Dec-12 Dec-13 Net retention of risks based on premium decreased slightly over the last three years with ±3%. Net Note 1: The 31 December 2013 Quarterly Return Statistics are unaudited numbers and subject to potential revisions. retention for 2013 is at 71.35% of Gross Premiums. Note 2: All data obtained from the Financial Services Board (FSB) and reproduced with the permission of the FSB. Net retention of risks based on premium decreased slightly over the last three years with ±3%. Net retention for 2013 is at 71.35% of Gross Premiums. NEW HORIZONS n SAIA l 11
REINSURERS: 31 DECEMBER 2013 REINSURERS: 31 DECEMBER 2013 Claims ClaimsRatio: Ratio:Reinsurers Reinsurers Claims Claims incurred: incurred: 2013: 2013:R1R1,500 500m m 2012:R1R1,514 2012: 514m m 2011 2012 2013 2011:R1R1,393 2011: 393m m 97% 74% 91% 68% 67% 68% 67% 68% 66% 58% 52% 48% 48% 58% 47% 34% 38% 45% 29% 29% 29% 27% 40% Property Transportation Motor Accident & Guarantee Liability Engineering Miscellaneous Health REINSURERS: 31 DECEMBER 2013 REINSURERS -86% Guarantee business Guarantee business experienced experienced unusually unusually high claimshigh claims during during 2013 while the 2013 largestwhile classes the largest - Property andclasses; Property and Motor - remained Motor Asset allocation of Reinsurers stable remained stableyear. during the calendar during the calendar year. Claims Ratio: Reinsurers Asset allocations of Reinsurers 2011 2012 2013 Asset allocation of Reinsurers Net Premium Debtors Split - Reinsurers % Other assets 74% 5% 10% 68% 67% 68% 67% 68% Shares 58% 52% 34% 48% 48% 58% 15% Debtors Other 38% 29% 29% 29% 5% Asset allocations assets of the short-term Shares Reinsurers 3% 15% 3% Outstandi are relatively 10%evenly spread. 15%An analysis of Outstanding premiums 5% 5% Property Property asset ng Transportation allocation of the Motor last 3 yearsAccident indicates&a Guarantee Liab 1% Transportation Government & semi- governmentpremiums Health 32% stable investment strategy with no noticeable 52% Motor 15% movements. 28% Cash and deposits -86 Fixed assets 16% Accident & Health 1% 3% Guarantee Guarantee Fixed business experienced unusually high claims during 2013 whil Debentures and Liability mortgages Motor remained stable during the calendar year. 6% assets Engineering 1% Governme 2013: R2,523 m Miscellaneous Debentur nt & semi- Cash and 2012: R2,451 m Net Premium es- and Split Reinsurers % governme Asset al 2011: R2,291 m Net Premium Split deposits - Reinsurers % nt mortgages 16% 6% 32% Debtors 5% 3% 3% 5% 5% Property Outstandi Net premiums increased with R72m in 2013 Asset1%allocations of the short-termTransportation Reinsurers are ng Net premiums increased with R72m noticeably lower than the R160m increase in 2012 relatively evenly spread. An analysis of asset premiums in 2013 noticeably lower than the 52% Motor from 2011. Property and Motor made up 80% of the allocation of the last 3 years indicates a stable 15% R160m increase in 2012 from 2011. 28% net risk premium of South African Reinsurers. investment strategy with no Accident & Health noticeable Property and Motor made up 80% 3% Guarantee of the net risk premium of South movements. Fixed Liability African Reinsurers. assets Engineering 1% 2013: 2013:R2 523m R2,523 m Miscellaneous Cash and 2012:R2 2012: R2,451 451m m deposits 2011:R2 R2,291 m 2011: 291m 16% Net premiums increased with R72m in 2013 Asset allocation 12 l SAIA n NEW HORIZONS noticeably lower than the R160m increase in 2012 relatively evenly from 2011. Property and Motor made up 80% of the allocation of the net risk premium of South African Reinsurers.
INDUSTRY RESULTS Assets, Liabilities and Capital Adequacy Profitability of Reinsurers - R’m Assets, Assets, Liabilites Liabilites and Requirementsand CAR- -R'm CAR - R’bn R'm bn Profitability of Reinsurers Profitability - R'm - R'm of Reinsurers R 10,000 R10 R500 R 10,000R 9,000 R500 R9 R400 R 9,000 R 8,000 R8 R400 R300 R 8,000 R 7,000 R7 R300 R200 R 7,000 R 6,000 R6 R200 R100 R 6,000 R 5,000 R5 R100 R0 Assets, Liabilites andRCAR -RR'm 5,000 4,000 R4 Profitability of Reinsurers - R'm R 3,000 R3 (R100) R0 R 10,000 R 4,000 R500 R 2,000 R2 (R200) (R100) R 9,000 R 3,000 R400 R 1,000 (R300) R 8,000 R 7,000 R 2,000 RR1 - R0 R300 (R200) 31- 30- 30- 30- R 6,000 R 1,000 Dec- Dec- R200 Dec- (R300) Mar- Jun- Sep- Dec- Jun-13 R100 13 31- 13 30-13 30- 13 30- R 5,000 R- 11 12 13 R 4,000 Total Assets Dec- R R8.0 Dec-9,299 R0 8,043 RR9.3 R9.1 Dec- R R9.4 Underwriting Mar- Jun- Sep- Dec- R 3,000 R 9,140 Jun-13 (R100) 9,392 R50 13(R256) 13(R16) R100 13 13 R 2,000 11 12 (R200)R7.3 13 Profit/(Loss) Total Liabilities R R7.3 7,289 RR8.0 8,039 R 7,340 R R7.4 7,417 R 1,000 (R300) UWUnderwriting + Investment Total Assets R 8,043 R 9,299 R 9,140 31- R 9,392 30- 30- 30- R109 R50 (R111)(R256) R186 (R16) R369 R100 R- Dec- Dec- CAR RR0.3 Dec- 347 RR0.9 903 RR0.8 801 RR0.9 870 Mar- Jun- Sep- Dec- Income Profit/(Loss) 11 Total 12 Liabilities Jun-13 R 7,289 13 R 8,039 R 7,340 13 R 7,417 13 13 13 UW + Investment Underwriting R109 (R111) R186 R369 Total Assets R 8,043 CAR The SAMR 9,140 R 9,299 interimR 9,392 measures R 347 onR Capital 903 Adequacy R 801 R50introduced Profit/(Loss) R (R256) 870 (R16) R100 Income Total Liabilities R 7,289 The SAM R 8,039 interim R 7,340 measures onUWCapital R 7,417 Adequacy Underwriting profit is under severe pressure. An in Board Notice 169 of 2011 had a significant + Investment impact on R109 (R111) R186 R369 CAR R 347 introduced R 903 R 801in Board R 870 Notice 169 of 2011 had Income a analysis of underwriting profit over the last 3 the Capital significant Adequacy impact onRequirements the Capital from 2011 Adequacy to 2012. Underwriting years indicates profit flatis profit aprofit under severe pressure. An analysis of environment. The SAM interim Reinsurers measures remain well 2011 on capitalisedCapital Adequacy basedReinsurers on the current Underwriting is under severe pressure. An SAM interim measures Requirements on Capital Adequacy from to 2012. Underwriting profit is under severe pressure.underwriting remain An profit over the last 3 years indicates a flat profit introduced duced in Board Notice well regulatoryin Board Notice 2011requirements had a basedwith 169 ofcapitalised 169 of an excess analysis 2011 had in assets of underwriting a ofprofit analysis of over the last 3environment. R1 105m, underwriting profit over the last 3 on the current regulatory ficant impact on significant impact on the Capital Adequacy requirements when compared withthe with theCapital an excess net risk inAdequacy years indicates assets retained. a flat profit environment. years indicates a flat profit environment. of R1, 105 m irements from 2011 to 2012. Reinsurers remain Requirements when capitalised based on the from 2011 to 2012. Reinsurers remain compared current regulatory with the net risk retained. irements with well capitalised an excess based in assets of R1, 105 mon the current regulatory requirements n compared with with an excess in assets of R1, 105 m the net risk retained. when compared with the net risk retained. Gross vs. Net Premium - Grossvs. vs.Net NetPremium Premium -- Gross Reinsurers - R’m ReinsurersProfit - R'mas a percentage of Net Premium - Reinsurers - % Reinsurers - R'm Operating profit/(loss) [incl. Investment Income] Underwriting profit/(loss) Gross Premiums Net premiums premiums Gross vs. Net PremiumR 7,712- Premiums Gross Premiums Net Premiums Net R7 574 R 7,574 R 7,712 R7 712R 7,138 R 7,574 18 R Reinsurers - R'm R77,138 138 16 16 16 15 15 15 14 13 13 12 12 R Gross Premiums R22,523 Net premiums 9 9 10 RR22,291 291 RR22,451 451 523 8 R 2,291 R 7 R 2,451 7,574 R 7,712 R 2,523 6 6 R 7,138 4 4 Dec 2011 Dec 2012 Dec 2013 1 Dec-11 Dec-12 Dec-13 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Dec-11 Dec-12 Dec-13 Net retention for 2013 is at 32,72% of Gross R 2,291 Underwriting Underwriting R 2,451 profit is profit under is under severe Rsevere pressure2,523pressure. however the returnHowever, thearereturn on investments on the supporting profitability of reinsurers. etention for 2013 is at Premiums. OnlyPremiums. 32.72% of Gross 9% of theOnly total9%available investmentsBusiness of the total available Reinsurance is supporting the profitability of reinsurers. ains in South Africa. Reinsurance Business remains in South Africa. Net retention for 2013 is at 32.72% of Gross Premiums. Only 9% of the total available Reinsurance Business remains in South Africa. Dec-11 Dec-12 Dec-13 Note 1: The 31 December 2013 Quarterly Return Statistics are unaudited numbers and subject to potential revisions. Net retention Note 2: All for data2013 is at obtained 32.72% from of Gross the Financial Premiums. Services Board (FSB) Only 9% of the and reproduced total with availableofReinsurance the permission the FSB. Business remains in South Africa. NEW HORIZONS n SAIA l 13
CELL CAPTIVE: 31 DECEMBER 2013 CELL CAPTIVE: 31 DECEMBER 2013 CELL CAPTIVE: 31 DECEMBER 2013 Claims Claims Ratio:Cell Ratio: CellCaptive Captive Insurers Insurers Claims CELL CAPTIVE: 31 DECEMBER 2013 Ratio: Cell Captive Insurers 2011 2012 2013 2011 2012 2013 174% Claims Ratio: Cell Captive 174% Insurers 126% 98% 126% 89% 73% 75% 62% 63%2011 2012 2013 55% 66% 64% 43% 98% 54% 40% 37% 39% 32% 29%174% 89% 39% 29% 73% 75% 62% 25% 64% 63% 23% 22% 24% 55% 66% 43% 54% 29% 40% 37% 39% 32% 29% 39% 126% 25% 23% 22% 98% 24% Property Transportation Motor Accident & 89% Guarantee Liability Engineering Miscellaneous 73% 75% 62% 55% 66% 64% 63% 43% 40% Health 39% 54% 29% 37% Property Transportation 39% 32% 29% 25% Motor Accident & 23%Guarantee Liability 22% Engineering24% Miscellaneous Cell Captive Insurers’ motor business had a more Health favourable claims experience in 2013 than the Typical Insurers while the claims Cellratio Captive Insurers’ for Property Accident and motor Health hasbusiness Transportation Motor had decreased a from slightly more Accident favourable Guarantee claims 2012. & experience Liability in 2013 Engineering than the Typical Miscellaneous Insurers while the claims ratio for AccidentHealth and Health has decreased slightly from 2012. Cell Captive Insurers’ motor business had a more favourable claims experience in 2013 than the Typical Insurers while the claims ratio for Accident and Health has decreased slightly from 2012. Cell Captive Insurers’ motor business had a more favourable claims experience in 2013 than the Typical Insurers while the claims ratio for Accident and Health has decreased slightly from 2012. Net Premium Split - Cell Captive Profitability of Cell Captives Insurers - R'm Net Premium Insurers % Captive Split - Cell Profitability Profitability of of Cell Cell Captive Captives Insurers - R’m Net Premium Net Split Insurers Premium --Cell Split% CellCaptive Captive R 2,000 Insurers Profitability - R'm of Cell Captives Insurers % RInsurers 1,800 - R'm Insurers % Property R 1,600 R 2,000 R2 000 R 1,400 R 1,800 R1 R 2,000 800 5% R 1,200 10% 1% Transportation Property R 1,600 R 1,800 R1 600 0% Property R 1,600R 1,000 R 1,400 R1 400 5% 5% Motor R R1 R R 1,400 1,200 800 10% 1% 30% Transportation 200 10% 1% Transportation R 1,200 R1 R 600 0% 0.4% R 1,000 000 R 1,000 R 400 0%23% Accident & Health Motor R 800 R800 R 800 R 200 30%30% Motor R 600 R 600 R600 23% 23% 25% Guarantee Accident Accident & Health Health R 400 R 400 R400R- Mar- Jun- Sep- Dec- 6% R 200 R 200 R200 13 13 13 13 25%25% Liability Guarantee Guarantee R - R -R0 Mar- Jun- Underwriting Mar- Sep- Jun- Dec- Sep- Dec- 6%6% Liability Profit/(Loss) 13 13 R13186 13 13 R 584 13R 699 R 1,122 13 13 Engineering Liability Underwriting Underwriting R 186 UW + Investment R 584 R 699 R 1,122 Engineering Profit/(Loss) RR186 186 R 324 RR584 584 R 865 RR699 699 RR11,122 R 1,165 R122 1,759 Miscellaneous Engineering Profit/(Loss) Income UW + Investment Miscellaneous R 324 R 865 R 1,165 R 1,759 UW + Investment Income Miscellaneous RR324 324 RR865 865 RR11,165 165 RR1 759 1,759 Income Similar to the Typical Insurers profitability Accident Accidentand Healthandand and Health Liability Liability is significantly are significantly more more Similar Similarto tothe remains the Typical Typical Insurers Insurers, relatively profitability profitability healthy remains for the Cellrelatively Captive Accident and Health and Liability is significantly more remains relatively healthy for the Cell Captiveincome relevant under relevant under Cell Captives Insurers. Similar to the Typical Insurers profitability relevant Accident underCell and Health CellCaptives andCaptivesInsurers. Liability Insurers. is significantly more healthy Insurers. for the Cell Investment Captive income Insurers. Investment Insurers. Investment income contributed a contributed a Captive remains contributed noteworthyrelatively a noteworthy healthy portion for to thethe Cell income of Cell relevant under Cell Captives Insurers. noteworthy portionportion to the to the income income of Cell of Cell Insurers. Captives. Captives. Investment income contributed a Captives. noteworthy portion to the income of Cell Captives. 14 l SAIA n NEW HORIZONS
INDUSTRY RESULTS CAPTIVE INSURERS: 31 DECEMBER 2013 CAPTIVE INSURERS: 31 DECEMBER 2013 Claims Ratio: Claims Captive Claims Insurers Ratio: Captive Ratio: Insurers Captive Insurers CAPTIVE INSURERS: 31 DECEMBER 2013 2011 2012 2013 2011 2012 2013 126% 126% 95%Claims Ratio: 92% Captive Insurers 91% 91% 76%95% 92%76%79% 79% 88% 88% 73% 73% 57% 57% 63% 63% 2011 2012 2013 40% 40% 34% 35% 34% 35% 23% 23% 13% 13%34% 34% 29%29% 11% 126%11% 4% 4% 0% 0% 91% 95% 76% 92% 88% Property Transportation 79%& Property Transportation Motor73% Motor Accident Accident GuaranteeLiability &57% Guarantee Liability Engineering EngineeringMiscellaneous Miscellaneous 63% Health -8% 40% 34% 35% Health -8% 13% 34% -43% 29%-25% 23% 11% 0% -43% -25% 4% -68% -68% Property Transportation Motor Accident & Guarantee Liability Engineering Miscellaneous Captive Insurers experience a very high claims year Health in their Property business class and also-25% normalisation of other classes. Captive Insurer experience in very high claims year in-8% their Property business -43% class and also normalisation of Captive Insurer otherexperience classes. in very high claims year in their Property business class and also normalisation of -68% other classes. Captive Insurer experience in very high claims year in their Property business class and also normalisation of other classes. Net Premium Split - Captive Profitability of Captives Insurers % Insurers Profitability - R'm of Captive Net Premium Split - Captive Property Profitability of Captives Insurers - R’m Insurers % NetPremium Net Premium Split - Split - Captive Captive Insurers % Insurers - R 400 R'm Profitability of Captives Transportation R 300 Property 0% 2% Insurers % 400 Insurers - R'm R R400 Motor Property R 200 Transportation RRR300 400 300 0% 2% 41% 32% Accident & Health Transportation R 100 0.3% 0% 2% Motor RRR200 300 200 R- Guarantee Motor R 200 32% 16% Accident & Health R R100 100 R -100 41% 32% 2% Accident & Health Liability R 100 41% Guarantee RR -R0 -R -200 Guarantee Engineering 16% 2% 5% 16% R-100R -300 R(R100) -100 2% 2% Liability Liability Miscellaneous Mar- Jun- Sep- Dec- R-200 -200 R(R200) 13 13 13 13 Engineering 2% 5% Engineering Underwriting R -300 2% 5% R(R300) -300 Mar- Profit/(Loss) R -264 Jun- RSep- 57 RDec- 147 R 240 Miscellaneous Mar- 13 13Jun- 13 Sep-13 Dec- Miscellaneous UW + 13 13 13 13 Underwriting Investment R -264 R -233 R 57 RR109 147 RR 228 240 R 348 As expected As expectedfrom CaptiveInsurers, from Captive Insurers, Liability Liability is theclass is the largest largest Profit/(Loss) Underwriting Income (R264) R -264 RR57 57 RR147 147 RR240 240 classof of business atof41% Profit/(Loss) UW + business at 41% Net of Net Premium. Premium. Investment R -233 R 109 R 228 R 348 As expected from Captive Insurers, Liability is the largest UW + Income class of business at 41% of Net Premium. An Investment (R233) analysis of assets RR109 R -233 has 109 RR228 RR348 228 a movement indicated 348 As expected from Captive Insurers, Liability is the largest Income away from equity over the last year that has had class of business at 41% of Net Premium. An analysis of assets has indicated a movement a slightly impact on the profitability of Captives. An analysis away from of equity assets has indicated over a movement the last year thataway has from had Anequity aanalysis slightly oflast over impact the assets on the year has that hasindicated profitability aCaptives. movement had a slightofimpact on the away fromofequity profitability Captives.over the last year that has had a slightly impact on the profitability of Captives. Note 1: The 31 December 2013 Quarterly Return Statistics are unaudited numbers and subject to potential revisions. Note 2: All data obtained from the Financial Services Board (FSB) and reproduced with the permission of the FSB. NEW HORIZONS n SAIA l 15
TYPICAL INSURERS: 31 DECEMBER 2013 TYPICAL INSURERS: 31 DECEMBER 2013 TYPICAL INSURERS: 31 DECEMBER 2013 Claims Claims Ratio:Typical Ratio: Typical Insurers Insurers Claims Ratio: TYPICAL INSURERS: 31 DECEMBER 2013 2011 Typical 2012 Insurers 2013 67% 68%2011 2012 2013 65% 63% 66% 67% 63% 59% 67% 60% 68% 57% 65% 52%63% Claims Ratio: Typical Insurers 66% 67% 52% 48% 54% 49% 63% 49% 59% 44% 60% 39% 39% 57% 52% 54% 52% 38% 39% 37% 48% 49% 49% 44% 2011 36% 39% 2012 201339% 38% 39% 28% 67% 68% 36% 37% 65% 66% 67% 28% 63% 63% 59% 60% 57% 54% 52% 52% 49% 49% 48% 44% 39% 39% 38% 39% 37% Property Transportation Motor 36% Accident & Guarantee Liability Engineering Miscellaneous 28% Property Transportation Motor Health Accident & Guarantee Liability Engineering Miscellaneous Health Typical insurers experienced an increase in claims for most of the business classes during the 2013 year, especially Liability and Typical insurer Miscellaneous experienced were Property much higheran Transportation increase than inAccident claims normal, albeit Motor forGuarantee mostare those&businesses of small theLiability business classes in comparison during with the Engineering the 2013 total insurance Miscellaneous year business especially Typical insurer written. Liability and experienced Miscellaneous an increase were in claimsmuchfor Health higher most than of the normal business albeit those classes businesses during the 2013 are yearsmall in comparison especially to the Liability andtotal insurance business Miscellaneous were much written. higher than normal albeit those businesses are small in comparison to the total insurance business written. Typical insurer experienced an increase in claims for most of the business classes during the 2013 year especially Liability and Miscellaneous were much higher than normal albeit those businesses are small in comparison to the total insurance business written. Net Premium Split - Typical Profitability of Typical Insurers - Profitability of Typical Net Premium Split -%Typical Insurers Profitability R'm of Typical Insurers - R’bn Insurers - Insurers % - Typical Net Premium Split - Typical R 5,000 R'm bnInsurers - Net Premium Split Insurers % Profitability of Typical R 4,500 Insurers % R 5,000 R5 R'm R 4,000 3% Property R 4,500 R 3,500 R 5,000 R 4,000 3%1% 4% 1% Property R 3,500 R4 R 4,500R 3,000 2% Transportation R 4,000R 2,500 1% 3% 4% 1% Property R 3,000 R 3,500 R3 R 2,000 2% 1% 33% Transportation Motor R 2,500 1% 4% R 3,000R 1,500 2% 33% Transportation Motor Accident & Health R 2,000 R 2,500 R2 R 1,000 33% R 2,000 R 1,500 Motor R 1,500 R 500 54% Accident & Health Guarantee R 1,000 R1 R- Accident & Health R 1,000 R 500 R 500 Mar- Jun- Sep- Dec- 54% 54% R - R -R0 2% Guarantee Liability Guarantee 13 13 13 13 Mar- Mar- Jun- Jun- Sep- Sep- Dec- Dec- 2%2% Liability Engineering Liability Underwriting13 1313 R 527 1313 R 1,365 13 13R 2,405 13R 1,806 Profit/(Loss) Engineering Engineering Miscellaneous Underwriting R 527 R 1,365 R 2,405 R 1,806 Underwriting R0.5 R1.4 R2.4 R1.8 UW + InvestmentR 527 R 1,365 R 2,405 R 1,806 Profit/(Loss) Profit/(Loss) Miscellaneous Miscellaneous R 1,102 R 2,648 R 4,278 R 4,521 Income UW + Investment UW + Investment R 1,102 R1.1 R 2,648 R 4,278 RR4.3 4,521 Income R 1,102 RR2.6 2,648 R 4,278 RR4.54,521 Income Motor, Property and Guarantee equates to more than 90% of Profitability remains remains Profitability relatively healthy for thehealthy relatively Typical Insurers for the Motor, the Property Motor, total Property Net and andGuarantee Premium ofGuarantee equatestoto equates Typical Insurers. more more than Profitability than remains relatively healthy for the as a whole. However, natural disasters such as the hail storms Typical Profitability Typical Insurers Insurers remains asrelatively as a whole. a However whole. However healthy natural for natural the 90%90% Motor, of the Property total of the Net and total Premium Guarantee Net ofTypical Premiumequates of Typical to Insurers. more than Insurers. in Gauteng during the hail fourth quarter ofGauteng 2013 had a substantial disasters Typical disasters such Insurers such as the asasathe whole.hailinHowever storms storms in natural Gauteng 90% of the total Net Premium of Typical Insurers. impactthe during on fourth underwriting quarterprofit. of 2013 had ain Gauteng during disasters the fourth such as thequarter hail of 2013 storms had a substantial impact substantial on impactunderwriting profit. on underwriting during the fourth quarter of 2013 had aprofit. Note 1: The 31 December 2013 Quarterly Return Statistics are unaudited numbers and subject to potential revisions. substantial impact on underwriting profit. Note 2: All data obtained from the Financial Services Board (FSB) and reproduced with the permission of the FSB. 16 l SAIA n NEW HORIZONS
INDUSTRY RESULTS NICHE INSURERS: 31 DECEMBER 2013 NICHE INSURERS: 31 DECEMBER 2013 NICHE INSURERS: 31 DECEMBER 2013 Claims Claims ClaimsRatio: Ratio: Nichè Ratio: Insurers Niche Insurers Nichè Insurers NICHE INSURERS: 31 DECEMBER 2013 2011 2012 2013 2011 2012 2013 327% Claims Ratio: Nichè Insurers 327% 2011 2012 2013 123% 123% 53% 61% 41% 48% 51% 49% 34%53% 52% 41% 36% 18% 327% 54% 35% 43% 61% 15% 15% 18% 36% 31% 41% 54% 35% 13% 19% 48% 51% 49% 34% 52% 41% 36% 18% 43% 15% 15% 18% 36% 31% 13% 19% Property Transportation Motor Accident & Guarantee Liability Engineering Miscellaneous Property Transportation Motor Accident & Guarantee -1% Liability 123% Engineering Miscellaneous Health Health 53% -1% 61% 41% 48% 49% 34% 52% 41% 51% except 36% 18% 54% 35% 43% 15% 15% 18% A very 31% year for Niche 36%stable Insurers, for an increase in claims in the Engineering Class. 13% 19% A very stable year for Niche Insurers except for an increase in claims in the Engineering Class. A very stableProperty year for Transportation Niche Insurers Motor except forAccident an increase & in claims in Liability Guarantee the Engineering Class. Engineering Miscellaneous Health -1% A very stable Net Premium Split - Nichè Profitability of Nichè Insurers - Profitability of Niche Net year for NicheSplit Premium Insurers except for an increase in claims Insurers-%NichèProperty in the Engineering Profitability Profitability ofNiche of Nichè InsurersR'm Class. Insurers-- Insurers - R’bn R’bn R'm Insurers % Property R 6,000 Transportation Net Premium Split - NicheTransportation R 6,000R6 11% Net Premium Split - Nichè Motor Profitability R 5,000 of Nichè Insurers - 1% Insurers % 8% 11% 1% Insurers % 38% Motor Accident & R 5,000R5 R'm 8% Property R 4,000 38% Health Accident & 14% Health Guarantee Transportation RR4,000 6,000 R4 21% Guarantee R 3,000 14% 11% Liability Motor R 5,000 1%21% R 3,000R3 8% Liability 38%7% 0% Accident & Engineering R 2,000 R 4,000 0% Health Engineering R 2,000R2 14% 7% Guarantee Miscellaneous 21% R 1,000 R 3,000 Miscellaneous Liability R 1,000R1 0.3% 7% 0% Engineering R 2,000R - Mar- Jun- Sep- Dec- R -R0 Miscellaneous Mar- 13 Jun- 13 Sep- 13 Dec- 13 R 1,000 Underwriting 13 13 13 13 A much more event split of business as expected from Profit/(Loss) R 852 R 1,724 R 2,629 R 3,338 Underwriting A much Amore Niche much event Insurers splitsplit each more even ofofbusiness specialist business asexpected expected inasdifferent from from classes. Niche R- Profit/(Loss) UW + Investment R0.9 R 852 RR1.7 1,724 RR2.62,629 RR3.3 3,338 Mar- R 1,170Jun-R 2,423 Sep-R 3,736 Dec-R 4,792 Niche Insurers each specialist in different classes. Insurers, each a specialist in different classes. Income UW + Investment 13 13 13 13 RR1.2 1,170 RR2.4 2,423 RR3.73,736 RR4.8 4,792 Income Underwriting A much more event split of business as expected from Profit/(Loss) R 852 R 1,724 R 2,629 R 3,338 Niche Insurers each specialist in different classes. Similar Similar toUW to theInsurers, the+Typical Typicalprofitability Investment Insurers profitability R 1,170 R 2,423 remains R 3,736 relatively R 4,792 remains Similar to the relatively Typical Income healthy Insurers healthy for the Niche Insurers. for the Niche Insurers. profitability remains relatively healthy for the Niche Insurers. Similar to the Typical Insurers profitability remains relatively healthy for the Niche Insurers. Note 1: The 31 December 2013 Quarterly Return Statistics are unaudited numbers and subject to potential revisions. Note 2: All data obtained from the Financial Services Board (FSB) and reproduced with the permission of the FSB. NEW HORIZONS n SAIA l 17
,, When the Paris Exhibition (of 1878) closes, electric light will close with it and no more will be heard of it. ,, - Oxford professor Erasmus Wilson 18 l SAIA n NEW HORIZONS
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