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S U M ME R 2021 18> Olympic Mettle Haas Olympians talk medals and resilience Plus: ALUMNI GUIDE THE FINTECH REVOLUTION P. 12 MANAGERS AND NONVERBAL BEHAVIOR P. 30
Tech-enabled financial services are game changers for many worldwide, especially those left out of the traditional financial system. TENTAKE AWAYS The cost of MISSION MISALIGNMENT among workers 6 PAGE 5 A key 8 time to make RISKIER Maintaining INVESTMENTS WORKPLACE CULTURE PAGE 8 post-pandemic 2 7 PAGE 50 PAGE 10 How imperfect MEMORY affects choices—and brand equity NONVERBAL SIGNALS 9 you want to be sending PAGE 30 3 Are you PAGE 54 unwittingly spreading Interview PREJUDICE? tips to land PAGE 4 LEADERSHIP roles 4 I LLUSTRATION: HA NNA H BARCZYK; TOC ILLUSTRATIONS: DRUE WAGNER 5 Olympians’ advice for cultivating resilience A CURE FOR BLINDNESS PAGE 45 10 PAGE 18 MASTHEAD 1 Ute Frey Contributing Writers Address changes: SUMMER How fintech Executive Editor Michael Blanding, Meilan Car- ter-Gilkey, Krysten Crawford, alumni@haas.berkeley.edu Contact: 2021 aims to Amy Marcott Managing Editor Jeneé Darden, Andrew Faught, Carol Ghiglieri, Kate Madden letters@haas.berkeley.edu Berkeley Haas Magazine, democratize EmDash Yee, Kathleen Pender UC Berkeley 2001 Addison St., Ste. 240 finance Art Director Berkeley Haas is published three times a year by the Haas Berkeley, CA 94704 PAGE 12 Staff Writers School of Business, University Cover: Photo of Ryan Laura Counts, Kim Girard, of California, Berkeley. Murphy, BS 17, by Tom Natasha Payés Pennington/Getty Images
BEHAVIORAL FINANCE Only Human The myth of the rational CEO BY LAURA COUNTS ILLUSTRATION: DA N PAGE CEOs are paid big bucks for their abil- found CEOs to be substantially more optimistic ity to make rational, objective decisions that than both the lay population and CFOs. boost company performance. But do they really “Biases don’t stem from a lack of education, do better than the average worker? intelligence, or ability—they’re a hard-wired A new analysis by Berkeley Haas behavioral part of human behavior that affect even the finance researchers shows convincing evidence most educated and influential decision mak- that CEOs are just as susceptible to biased deci- ers,” says Marius Guenzel, MS 17, PhD 21, The Takeaway sion-making as the rest of us—in some cases, who conducted the analysis with Prof. Ulrike 2 A growing body of research has documented that CEOs are vulnerable to bias at every stage of their careers. even more so. For example, past research has Malmendier, the CONTINUED ON NEXT PAGE> Berkeley HAAS
COMMUNICATION FOUL #HAASOME LANGUAGE < CONTINUED FROM PREVIOUS PAGE Edward J. and Mollie Arnold Professor of Finance. Economists have long assumed that powerful market forces ensure that the elite group of people who steer companies through complex decisions are exceptionally rational. Guenzel, now an assis- How prejudice spreads tant professor at the Wharton School, and Mal- WHAT CAN mendier argue that 15 years of behavioral finance BY LAURA COUNTS BE DONE TO research (much of it by Malmendier, a leader in COMBAT the field) has whittled away at those assumptions. When you insist you’re not racist, CEO BIAS? The first assumption in the so-called “ratio- you may unwittingly be sending the SOME IDEAS: nal-manager paradigm” is that smart, highly trained opposite message. people strive for the top jobs, and the competitive JOURNEY OF Malmendier and That’s the conclusion of a new study selection process weeds out those with poten- A LIFETIME Guenzel suggest by Berkeley Haas researchers who con- tially harmful biases. Yet research has shown that a “behavioral ducted experiments with white partic- When it comes to overconfident decision-makers—biased by defini- approach” to corpo- ipants claiming to hold egalitarian seeing the world, tion—are more likely to be appointed as CEOs. One rate governance and views. After assessing their underlying Indy Nelson, BS 16, reason is that boards looking for a candidate with hiring that recog- racial attitudes then asking them to has most people the “best” past performance might select someone nizes everyone is write statements explaining why they beat. He holds two who made a risky move that happened to pay off. EMPLOYEE MORALE subject to biases. weren’t prejudiced against Black peo- world records, as And biased board members themselves may choose ple, they found that other white people the youngest person MISSION MISALIGNMENT candidates who match their way of thinking. Assess candidates for could nevertheless gauge the writers’ (age 24) to visit all potential biases. A second assumption is that CEOs learn from underlying racism. 196 sovereign coun- Past research has shown their mistakes and improve their decision-making that managers with a “Our results suggest that the tries in the fastest over time, thus reducing biases. But big decisions, explicit goal of appearing egali- time (539 days), a financial background seem to exhibit fewer biases. like acquisitions, happen so infrequently that there tarian might blind people to the The cost of partisanship among federal workers feat he completed are limited opportunities to learn. An overconfident possibility that they could be com- soon after gradu- leader might plunge the company into a dicey deal. Make procedural municating, and perpetuating, prej- BY LAURA COUNTS ating from Haas. changes and other It’s also hard to distinguish between correlation udicial attitudes,” says Asst. Prof. Nelson says going “corporate repairs” and causation in most decisions, and a person with to increase oversight. Drew Jacoby-Senghor. into the unknown “self-attribution bias” tends to attribute successes A president appoints just 0.23% of the Comparing similar contracts, the researchers For example, require two What were those linguistic cues? each day helps him to their own actions and blame failures on others. federal workforce. The vast majority of civil ser- found an 8% increase in cost overruns among uninvolved managers to The most powerful indicator, they in his product man- Plus, biased CEOs may pad management ranks vants, then, carry on regardless of their party affil- contractors who were registered as Democrats evaluate the assumptions found, was language that dehuman- ager role at Adobe. in major projects. with like-minded colleagues who reinforce their iation. But this inevitable political mismatch takes under a Republican president and vice versa—even ized or objectified African Ameri- “The best way to biases: Malmendier has found that overconfident a toll—a new study has found reduced performance among officers within the same department in the Restructure CEO cans—for example, “I have a great learn how to solve CEOs are seven times more likely to appoint over- from workers misaligned with the president’s party. same year. compensation packages relationship with the Blacks.” the most difficult confident CFOs. Malmendier also pioneered a line “Some people might think there’s some sort of “We didn’t see any change in how people were to change incentives. Co-authored by Derek Brown, PhD of situations is to of research that shows people’s tolerance for finan- ‘deep state’ slowing things down,” says Haas Asst. choosing contractors or the types of contracts, so Research shows that 23, and Michael Rosenblum, PhD 20, be exposed to them,” executive compensation cial risk is shaped by their lifetime experiences— Prof. Guo Xu, who conducted the research along the decline in performance occurred while they the research also found that white he says, “especially currently rewards risk another source of bias. with colleagues from Northwestern University, were overseeing the contract,” Xu says. “These takers, who tend to be readers reported greater racism those that you can’t Finally, economists have argued that watchful “but we see the same thing from the Republican overruns really do seem to be due to a decline in overconfident, while toward Black people after reading even fathom.” boards keep bias-driven errors at bay, disciplining side as the Democratic side. Based on our evidence, morale, which we corroborated through data from those who are risk averse statements from self-avowed white are paid less. or replacing leaders who go astray. Yet there’s little it looks like misaligned civil servants just become employee surveys.” egalitarians who scored high on evidence that boards objectively evaluate CEOs for less motivated overall.” The relative continuity of the U.S. civil service LEARN MORE: ILLUSTRATION: JON KRAUSE underlying prejudice. In other words, bias, and biases at the top are not necessarily asso- The study spanned four administrations: Bill contrasts with countries such as India, where there indynelson.com/travel the readers mirrored the attitudes of ciated with higher rates of dismissal, the research- Clinton, George W. Bush, Barack Obama, and is far more political churn, which is in many ways the writers, even when they reported ers conclude. Donald Trump, and focused on some 7,200 pro- a sign of a well-functioning bureaucracy, Xu says. they were ideologically dissimilar “Can a board link company performance to a curement officers, who select and monitor federal However, he notes, the research underscores the (conservative vs liberal). CEO’s decision?” says Guenzel. “It’s hard to deter- contracts for services, construction projects, and potential costs and significant impact of mission mine causality in a way that leads to their firing.” more, amounting to over 9% of the federal budget. misalignment in any organization. CONNECTIONS Prof. Ulrike Malmendier, a leader in the field The Takeaway The Takeaway 4 of behavioral corporate finance research, was the first woman awarded the prestigious Fischer Black Prize, analogous to the John Bates Clark Medal in economics. Even though white people may naturally try to come across as egalitarian regarding race, the language they choose can betray them. Cost overruns in federal contracts increase by about 8% when the worker overseeing them is misaligned with the president’s party. 5 Berkeley HAAS SUMMER 2021
pretty much put me on the entrepreneurial path,” computer science), created “study pact,” which she says. helps Cal students find online study partners via Rajavi Mishra, BS 22, began dreaming of launch- the Berkeley Mobile app. Now, with the help of the ing a startup as a high school student in India. At Larson Scholarship, Mishra is researching her next Berkeley, her passion for entrepreneurship and tech venture—or ventures. She says she’s got several led her to co-found AccelerateHer, which seeks to irons in the fire. “For entrepreneurs there’s always encourage young women to pursue startups. a financial crunch when you’re starting off, with Earlier this year, with the entire campus work- development and user acquisition costs,” Mishra ing remotely, Mishra and a collaborator, Sudarshan says. The scholarship will ease some of that burden Gopalakrishnan, BS 21 (electrical engineering and and help her realize her entrepreneurial dreams. #HAASOME Refugees in the Croatian town of Bapska on the Serbian-Croatian border. LIVING THE DREAM ENTREPRENEURSHIP The profile of Matthew Wangeman, Funding Fearlessness BS 92, in the spring 2020 issue of Berkeley Haas magazine, won a Larson scholars flex their ingenuity BLOCKCHAIN bronze medal in the prestigious CASE BY CAROL GHIGLIERI Circle of Excellence In the fall of 2016, when Sarrah Nomanbhoy first arrived at POWER HUNGRY The economic cost of cryptomining competition. Wangeman is a father, scholar, and disability Haas, hundreds of thousands of migrants were seeking refuge in Europe, most studies lecturer BY LAURA COUNTS fleeing armed conflict in Syria, Afghanistan, and Iraq. Nomanbhoy knew she who himself has a disability. wanted to apply the skills she’d learn at Haas to the intersection of forced When cryptominers come to town, local thin margins, so I don’t think they’d be The profile and migration and technology. residents and small businesses pay a happy to pay for the energy that cryp- accompanying price in surging electricity rates. tominers are using,” says Asst. Prof. photo essay reveal The next summer, she traveled to Greece, Nomanbhoy’s trip to Greece was pivotal to That’s because “proof-of-work” Matteo Benetton, who co-authored the not just the ILLUSTRATION: ISTOC K; PHOTO: COURTESY M ATTHEW WANGEMAN where she interviewed refugees seeking asylum. Marhub’s success, and it was made possible by cryptocurrencies, such as Bitcoin and paper with finance colleagues Assoc. systemic hardships “The people we spoke to were facing a lot of infor- the Jack Larson Scholarship, which aims to assist Ethereum, demand brute computational Prof. Adair Morse and Giovanni Compi- that people with mation barriers,” Nomanbhoy says. “And they the next generation of innovators at Haas. power to solve the complex math prob- ani, now at Chicago Booth. disabilities face were desperate for assistance.” John “Jack” Larson, BS 73, a successful entre- lems required to verify transactions on Miners choose northern locales but also Wangeman’s Nomanbhoy, who earned her MBA in 2018, cre- preneur in the field of post-secondary education, a blockchain. Cryptomining server farms to keep servers cool and are lured by sheer joy of living. ated Marhub to help refugees access crucial infor- established the annual scholarship in 2008 to help guzzle electricity by the megawatt. abundant, cheap power—sometimes mation. The online platform answers questions, both graduate and undergraduate entrepreneurs. A new Berkeley Haas working paper— with discounts. While those excess PHOTO: © UNHC R/ TA NYA HA BJOUQA READ THE ARTICLE: screens refugees to determine eligibility for vari- “For MBA students, it’s a chance to take a risk the first to quantify the negative eco- costs are slightly offset by tax reve- haas.org/ ous pathways toward resettlement, and connects and share an idea,” Larson says. For undergradu- nomic impacts of cryptomining on local nue of about $40 million, the miners’ matthew-wangeman them with legal assistance and other resources. ates, who are less certain about their career path, communities—estimates that the power massive server farms employ just a “So far we’ve reached about 17,000 refugees,” it can inspire them to test the entrepreneurial demands of mining operations in upstate handful of people, and profits aren’t Nomanbhoy says, and there’s been a 250% rise waters. “It encourages them to explore what they New York push up annual electric bills by local. “The real profits from bitcoin in efficiency for caseworkers at legal aid organiza- want to be,” says Larson. “I know it makes a dif- about $79 million for individuals and mining can be moved from upstate New tions—meaning they’re successfully processing ference in their lives.” $165 million for small businesses. York to Italy or Colombia or China in a more cases. Nomanbhoy agrees. “The Larson Scholarship “Small businesses operate on very second,” Benetton says. CONNECTIONS Sarrah Nomanbhoy co-founded The Takeaway The Takeaway 6 Marhub with classmate Peter Wasserman, MBA/MPH 18. The Jack Larson Scholarship, given annually to graduate and undergraduate students, helps budding entrepreneurs advance their innovations. The power demands of cryptomining can cause electricity rates in local communities to spike. That’s true for other large data-processing centers: for cloud computing, AI, or other tech applications. 7 Berkeley HAAS SUMMER 2021
EQUITY PRICES AND THE ELECTION CYCLE Six-month #HAASOME 12% average YEAR ONE YEAR TWO (MIDTERM) returns in U.S. 10% YEAR THREE equity prices YEAR FOUR surrounding #HAASOME BIANNUAL CHANGES IN EQUITY PRICES (PRESIDENTIAL ELECTION) November for 8% the different years of the 6% election cycle. (Data period: 1871–2015) 4% LIGHTING THE WAY Haas School Board 2% member Haruki Satomi, MBA 12 0% (shown right), Aug Sept Oct Nov Dec Jan Feb Mar Apr May June Jul took a turn passing ASSESSING RISK the Olympic torch President Biden in Tokyo, where a INVESTING nominated Haas Lighting Ceremony Lecturer Grant Har- replaced the RISK traditional Torch Relay on public streets due to the MIDTERMS MATTER MOST PAYS OFF IN POST- MIDTERM 4 OTHERS ris to serve as assis- tant secretary for industry and anal- ysis in the Depart- pandemic. The theme RETURNS POST-MIDTERM for the Torch Relay When election cycles really pay off ment of Commerce. 3 Harris, the CEO of was “Hope Lights BY LAURA COUNTS consultancy Connect Our Way,” uniting The researchers Frontier LLC, is a AVERAGE EXCESS RETURNS (PERCENT) the Japanese people plotted returns leading expert on around messages Every four years, presidential elections thirds of the past 36 election cycles. for a range of strategy and about supporting, roil the stock market amid uncertainty Marsh says he was puzzled at first portfolios from 2 political risk in accepting, and over who will hold power in Washington. about the significance of the midterms. December to emerging markets. PHOTO: PATTI MCCONVILLE / STOCKI M O / A LA MY STOCK PH OTO encouraging one Yet for investors, the more important He and Chan speculated that the cause is April in mid- another. Satomi is election milestone may be the midterms. a decrease in uncertainty—a theory the term years versus president and COO New research by Berkeley Haas Prof. researchers were able to back up by analyz- other years. They of SEGA Sammy Emeritus Terry Marsh has documented ing indices that measure economic uncer- found that risk- 1 Holdings, Inc. and significantly above-average returns in the tainty and partisan conflict monthly. ier investments chairman and CEO of six months following midterm elections “When you’re dealing with the stock (portfolios with SEGA Games, Ltd. over the past 145 years. market you’re dealing with expectations,” higher beta, a In fact, since 1872, average annualized says Marsh, CEO of risk-management measure of equity market returns were over 15.4% firm Quantal International. “Midterm volatility relative 0 in the months following midterms, voters tend to penalize the president’s to a benchmark) compared with just under 3% in other party to maintain checks and balances. yield higher months, Marsh and co-author Kam Fong Uncertainty about the political division returns in mid- Chan documented. They found the post- in Washington—and what that means for term years. In 0.6 0.9 1.2 1.5 midterm months outperformed the economic policy—peaks in the months other years, risk BETA (STOCK’S SENSITIVITY TO MARKET-WIDE RISK) post-presidential months in roughly two- leading up to the midterm.” decreases returns. The Takeaway The Takeaway The Takeaway 8 Equity market returns in post-midterm months outperformed the post-presidential months in roughly two-thirds of the past 36 election cycles. They were on a par in 2016 and 2018. There’s some truth to the so-called “winter effect” of seasonally higher returns from November through April—but only every four years. The months immediately following national midterm elections are the best time for riskier investments. 9 Berkeley HAAS SUMMER 2021
HAAS LEADERSHIP BOLSTERING THE BOARD Haas diversifies pool of advisors BY KIM GIRARD #HAASOME Three new Haas School Board members are adding diversity and depth of corporate experience to the group of advisors helping the dean and senior leaders strengthen the brand and reputation of Haas. “I’m proud that our Haas Board has become more representative with the addition of new board members, including those from under- represented minority groups,” says Dean Ann Harrison. “These voices will help us achieve our audacious vision to forge business leaders who will work to create a more innovative, inclusive, and sustainable world.” NEUROSCIENCE HIGH IMPACT Brain Freeze California Management Review remains one of the most highly cited prac- Why brands should care about our imperfect memory titioner-oriented research journals in BY MICHAEL BLANDING the world, earning a PHOTOS FROM LEF T: GENEVI EVE SH IFF RAR, COURTESY O F FRANK COOPER III, HEATHER HOUSTON “Equity fluency and “Excellence requires “I’m very interested in single-year impact Quick: List your three favorite fast- Zhang, a Haas postdoctoral scholar, who conducted leadership excellence go help. That simple fact Haas remaining in the factor of 8.8 and a food restaurants. the research with Assoc. Prof. Ming Hsu and UCSF hand in hand. As a board has motivated me to top rank among its peers five-year impact If you’re like many people, McDonald’s, Wen- neurologist Andrew Kayser. member, I’m thrilled provide whatever sup- in all key measures. My factor of 9.2 in the dy’s, and Burger King may come to mind—even if To measure the influence of memory on deci- to serve with Dean Ann port and guidance I can hope is also that I will newest Thomson you much prefer In-N-Out or Chick-fil-A. sions, the researchers examined people’s choices Harrison and others to give to help students be able to contribute to Reuters ranking of A new Haas study combining decision-making for different types of branded and nonbranded con- help meld and magnify thrive. I saw the poten- the ongoing and develop- global research pub- experiments with brain scans found that when it sumer goods, such as fast food, fruit, and sneak- those tenets for Haas and tial to contribute to ing activities regarding lications. This high- comes to making choices, we frequently and pre- ers. In one open-ended study, 30% of people said the broader community. advancing diversity, DEI. As a Black American, est-ever ranking dictably forget about the things we like best and are McDonald’s was their preferred fast food; yet for We can expand the pie so equity, and inclusion DEI is a topic of par- compares favorably instead swayed by what we remember—a finding those given a list of restaurants, only half that many everyone gets a meaning- (DEI), promoting ticular resonance and to other top Brain scans showing that explains the importance of brands for consum- chose the golden arches, while the other half chose higher activity of ful and fulfilling activities that expand interest to me.” management jour- ers and has implications for crafting public policy restaurants like In-N-Out or Chick-fil-A. memory retrieval for slice—there is enough student capability in nals, like Harvard and managing neurodegenerative diseases. The researchers also scanned the brains of a group ERIC MCKISSACK, BCEMBA 04 open-ended decisions. for everyone to enjoy sustainability, and con- Business Review The findings challenge the fundamental tenets of participants using fMRI (functional magnetic res- Founder and Former and benefit.” tinuing to elevate the and MIT Sloan of traditional economic models that assume people onance imaging). When people were asked to make CEO, Channing Capital reputation of Haas.” Management Review. make rational decisions from all available options. open-ended choices, the memory retrieval regions of MONICA STEVENS, MBA 96 Management LLC; I LLUSTRATION: JAM ES YANG Because most decisions don’t come with multi- their brains lit up. That didn’t happen when people Senior Vice President and FRANK COOPER III, BS 86 Independent Board ple-choice answers, we instead conjure options from chose from a list. Credit and Risk Leader, Wells Senior Managing Director Director our imperfect memories. All told, the findings show that our memories limit Fargo Merchant Services and Global Chief Marketing “Everyone knows that human memory is limited, our choices. “What we observed for McDonald’s is Officer, BlackRock but scientists know surprisingly little about how this true for every product category we investigated and limit impacts our decisions,” says lead author Zhihao really speaks to the power of brands,” says Hsu. The Takeaway The Takeaway 10 By combining economic models of decision-making with psychological models of memory recall and fMRIs, researchers accurately predicted how often people fail to choose their more preferred options due to their imperfect memories. Three newly appointed Haas School Board members are eager to help Dean Harrison achieve Haas’ ambitious vision addressing society’s biggest challenges and opportunities: innovation, inclusion, and sustainability. 11 Berkeley HAAS SUMMER 2021
By KATHLEEN PENDER • Illustration by HANNAH BARCZYK MONEY MOVES Haas alumni ride the wave of fintech revolution After growing up in India and emigrating to the U.S., Harsh Sinha, MBA 14, learned firsthand about the oft-hidden fees involved in moving money globally. Traditionally, dollars sent overseas go through a network of correspondent banks in two or more countries, each marking up the exchange rate along the way. Remitting wages back home, booking a hotel room, paying a foreign supplier—all are subject to markups. “I remember how expensive it was just to get Indian rupees converted to U.S. dollars for my tuition,” he says. “Banks were saying they had no fees, but the fees were hidden in the exchange rates—sometimes as high as 5% to 8% markups. It felt like a racket.”
Twelve years later, Sinha is helping eliminate the institutions. Earlier this year, JPMorgan Chase costly intermediary fees as chief technology officer CEO Jamie Dimon labeled fintechs an “enor- at Wise, a London-based company started in 2010. mous competitive threat” in a shareholder letter, Wise (previously Transferwise) has bank accounts contending that fintechs had an unfair advantage in 80-plus countries. A person in the U.S. sending because they weren’t subject to the same regula- money to France, for example, would deposit dol- tions as banks. Others say regulators have given lars in Wise’s U.S. bank, and Wise’s French bank fintechs a wide berth in part because they ’re would deposit euros into the recipient’s account. reaching populations unserved or underserved by “The money never crosses borders,” says Sinha, mainstream institutions. Harsh Sinha, MBA 14 who has helped grow the company from 40 to 550 Bill Rindfuss, executive director of strategic Chief Technology Officer & Senior Vice President, Wise engineers over the past five years, making it one of programs in the Haas Finance Group, says that the world’s leading fintech firms. It went public in in some ways, regulations are protecting banks. July, listing on the London Stock Exchange. “Technology has kind of eaten some industries: Instead of marking up the exchange rate, says Retail really stands out, and it’s rapidly encroach- Sinha, Wise charges a transparent fee that is five to ing on transportation,” he says. “But it seems like eight times less than what banks charge, and the there’s more of a symbiotic relationship between money generally reaches the recipient in one day technology and finance.” Only regulated banks or less—versus two to five days for bank transfers. can offer products insured by the Federal Deposit Wise is part of an explosion of companies using Insurance Corp., and as some banks have acquired technology to offer financial products or services fintechs, some fintechs have started, acquired, or that are quicker, cheaper, or more accessible than partnered with regulated banks so they could offer what mainstream banks, brokerages, and insur- insured deposit accounts or other services. ance companies offer. And according to those in the know, we’ve thus far seen only the beginning MAKING PAYMENTS SIMPLE of the fintech revolution. One example of this interdependent relationship Sinha is one of many Haas alumni at the fore- is online payments—highly regulated because of front. Haas grads are playing leadership roles in the often-sensitive credentials, like credit card determining how money moves at companies large numbers, required to conduct a purchase. and small—including some hatched at Berkeley— “Payments is an unbelievably massive mar- million in March, vaulting its valuation to $95 as well as at venture capital firms and big banks. ket,” says Brian Dudley, BS 11, a venture capitalist billion, the highest of any U.S. private company, “We have the opportunity to “Fintech applications are increasingly disrupt- specializing in fintech at Adams Street Partners. according to CB Insights. build new digital infrastruc- ing many aspects of everyday life: from how we Indeed, Boston Consulting Group predicts that ture that will empower the pay for our coffee to how we trade stocks and global payments revenues could grow to $1.8 tril- KNOWING YOUR CUSTOMER next generation of businesses apply for a mortgage,” says Professor Paul Ger- lion by 2024—a 20% increase from 2019. It’s also Stripe announced this year that it’s expanding to Brian Dudley, BS 11 Principal, Adams Street tler, the Li Ka Shing Professor of Economics and incredibly complex to set up payments in multiple Indonesia, but Xendit was there first. in Southeast Asia.” —MOSES LO, MBA 15 Partners faculty director of the Institute for Business and countries with different regulations and payment Co-founded at Haas by Moses Lo and Vivek Social Impact (IBSI). “If properly harnessed, fin- preferences, Dudley notes. Ahuja, both MBA 15, and then-Berkeley computer understand the powers that be and how to get tech has the potential to do something even more Stripe is one company facilitating those transac- science undergrads Juan Gonzalez, BA 13, and Bo regulators to work with you.” Andrew Lee, MBA 15 revolutionary: provide access to millions of histor- tions for online businesses. Its core software product Chen, BS 13, Xendit acts as a payment gateway for John Frerichs, MBA 11, worked for another Partnerships, Stripe ically underserved people or those lacking access ensures that information is handled in a compliant Indonesia, the Philippines, and Southeast Asia, payment fintech—but from within the nation’s to the traditional financial system.” manner while allowing companies to accept many accepting and sending payments, holding funds, largest bank. He was part of the strategy team at payment types—such as debit, credit, ACH, and wire and providing other financial services for global JPMorgan Chase that led the purchase of WePay THE DAWN OF FINTECH transfers—in many countries, with one integration. names like Samsung, Wish, and Wise as well as in 2017 and became WePay’s CFO. WePay has While the fintech era may have started when Andrew Lee, MBA 15, manages partnerships regional airlines, rural banks, and other businesses. since been incorporated into other parts of PayPal (then named Confinity) launched money for Stripe, whose customers range from early stage Lo, Xendit’s CEO, moved the company to Indo- JPMorgan, and Frerichs is now managing parts PHOTO: VIC TOR OK HUMA LE / A LAM Y STOCK PH OTO transfers via email back in 1999, two things lit the startups to large public companies such as Door- nesia because he’s from there, it’s growing fast, of it as head of merchant services for small and flame: the 2007 introduction of the iPhone, which Dash and Lyft. It may surprise some people, but and half the population is younger than 30. “It’s a mid-size U.S. businesses. allowed for mobile financial transactions, and the “we’re still in the early innings of the move to dig- mobile-first, tech-savvy country, but the infrastruc- He says fintech is changing the balance of 2008 financial crisis, which left many consumers ital,” Lee says. “During COVID, brick-and-mortar ture is super old,” Lo says. “We have the oppor- power within financial institutions. “Historically, distrustful of large banks and Wall Street firms. retailers realized that they were underinvested in tunity to build new digital infrastructure that will you have seen people with a finance or risk back- Over the past year, the COVID pandemic gave e-commerce.” empower the next generation of businesses in ground steering the ship. Increasingly, you’ll see Moses Lo, MBA 15 fintech firms another boost by forcing more com- In fact, the continuing migration of financial Southeast Asia.” The Jakarta-based company has people in product or technology play a larger role Co-Founder and CEO, Xendit merce online. Suddenly, businesses of all kinds services toward digital channels led to a near-re- raised $88 million and employs about 350 staff. because of their greater focus on the end user,” were clamoring for digital payment options. cord $21 billion raised by venture capital-backed Lo says his understanding of Southeast Asian he says. Today, many fintechs have valuations that fintech companies in the first quarter of 2021, culture has contributed to Xendit’s success. “It’s Banks ignoring customer experience is one rival—or exceed—the nation’s largest financial according to PitchBook. Stripe itself raised $600 all about relationships,” he says. “You need to of the reasons fintechs have made inroads into CONNECTIONS The Takeaway Moses Lo, MBA 15, started Xendit while at 14 According to numerous finance professionals and researchers interviewed for this article, we’ve thus far seen only the beginning of the fintech revolution. Haas with three other Berkeley students. Rob Chandra, the late Haas faculty member, was an early investor. Lo met another investor through a startup competition at Berkeley. 15 Berkeley HAAS SUMMER 2021
two initiatives bridge the gaps among research, and younger might not be able to access the stock industry partners, and policy makers to reimagine market were it not for fintechs like Robinhood. He the design and reach of digital financial services says commissions are an antiquated fee that made worldwide. They combine rigorous field experi- sense when trading wasn’t digitized but in recent ments and frontier research with fintech, big data, years only served to line the pockets of brokerages and AI to build an inclusive, socially responsible, and lock out less wealthy investors. “Even at $5 and sustainable digital economy. per trade, commissions could eliminate profits on a one-share stock purchase and sale,” he says. MAKING SAVING A GAME Robinhood’s success forced most of its rivals Inclusive finance efforts aren’t limited to the to eliminate commissions, but so-called “democ- developing world. When Pedro Moura, MBA ratized finance” has raised other issues. Associate 18, came to California from Brazil at age 15, his Professor Panos Patatoukas, the L.H. Penney Chair family was undocumented for a time. His mom in Accounting, argues that commission-free trading cleaned houses, and when her car broke down, isn’t enough. “Access to trading is not equivalent Pedro Moura, MBA 18 she had to get a high-cost payday loan to fix it so to access to informed decision-making,” he says. Co-Founder and CEO, she could work. Patatoukas is working on a platform that he Flourish “It’s expensive to be poor in the U.S.,” says describes as “the interactive Bloomberg for every- Moura, who became a U.S. resident in 2010. “If you day people,” referring to the Bloomberg terminals don’t have a credit history, your options are pretty that professional investors use to get real-time limited in terms of accessing emergency loans.” market data and analytics. “I don’t think there is Indeed, a Federal Reserve survey found that in true democratization of financial markets without July 2020, 30% of American adults could not cover democratizing financial education,” he says. a $400 emergency with cash or its equivalent. While working on his MBA, Moura came to THE FUTURE, DECENTRALIZED believe that lending alone was not enough to pull Enabling customers to make informed financial banking, says Frerichs. “Banks historically focused people into the financial mainstream. “At Haas, I decisions will only become more important with on managing risk, lowering prices, and offering “I don’t think there is true wanted to meet people who would redesign bank- the rise of blockchain and cryptocurrency. rewards like credit card points—not how to make democratization of financial ing services for underserved consumers,” he says. Haas Professor Christine Parlour, the Sylvan C. a financial service application work well,” he says. markets without democratiz- Moura found a kindred spirit in Jessica Eting, MBA Coleman Chair in Finance and Accounting, even But they haven’t yet moved to the next level, ing financial education.” 18. Her father, a Filipino immigrant, suffered an aneu- envisions a possible future where no institutions Frerichs adds: Using the payment data they collect rysm when she was nine and fell into a coma when control the financial system, thanks to the decen- —HAAS ASSOC. PROF. PANOS PATATOUKAS to create truly personalized offers and financial she was 11. He never recovered and died 14 years tralized nature of blockchain technology, which services. “Google and Netflix have done this well,” later. Her mom, working as a teacher’s aide, went on records and verifies encrypted blocks of data in Frerichs says. use a mobile phone app to send and accept payments food stamps for a time. “The financial struggles I saw such a way that no single entity controls it. Jessica Eting, MBA 18 and pay bills. The app maker can then see the seller’s my mom go through shaped me,” Eting says. It’s the technology behind Bitcoin and other SERVING THE UNBANKED Co-Founder and COO, John Frerichs MBA 11 transactions and eventually use this data to provide For an applied innovation class, they created Flour- cryptocurrencies, but the potential applications are Flourish Managing Director/GM of While payments have been a way for some fin- loans, insurance, and other financial products. ish, which uses behavioral science and gamification to almost limitless. It could allow a new system known U.S. SMB Merchant Services, techs to muscle in on areas dominated by the tra- One of IFC’s most successful investments is encourage people to save and build positive financial as decentralized finance or DeFi, Parlour says. JPMorgan Chase & Co. ditional global banking system, others are using bKash, an app allowing people in Bangladesh habits. The pair now licenses its digital rewards and Under such a system, anyone theoretically payment technology to reach those left out of the to send and receive money, pay bills, and more engagement software to regional banks and credit could make loans or other financial products avail- system altogether. without a bank account. Fewer than 15% of Ban- unions, which then embed it into their own mobile able to anyone else through a public decentralized The World Bank reports that 69% of adults gladeshis have traditional bank accounts but apps to attract customers and make it fun to manage network, cutting out the intermediaries—along worldwide had an account at a bank or with a more than 68% have mobile phones, according to money wisely. At three years old, the company already with central banks and regulators—and vastly mobile money provider in 2017, up from 51% in bKash, which in one decade has become the coun- has clients in Bolivia, Brazil, and the U.S. reducing costs. 2011, but that percentage is much lower in poorer try’s largest mobile financial services provider. “This is the biggest competitive threat to the PHOTO: ZUM A P RESS, I NC . / ALAM Y STOC K PHOTO countries. And access to financial services, it found, The Bangladesh Institute of Development Stud- EVERYBODY TRADES existing big financial institutions that I’ve seen,” can reduce poverty and inequality. ies found in a 2018 household survey that using Some fintechs aim to democratize finance another Parlour says. But it also poses unknown risks to Fai Lui, MBA 19, serves in the fintech invest- bKash has raised non-agricultural family income way—by simplifying trading. Anyone can download the global financial system, and “that should keep ment group with International Finance Corp. (IFC), by 15.2% and total per capita income by 5.8%. the Robinhood app, for example, and start trading regulators up at night.” Fai Lui, MBA 19 a part of the World Bank that helps to finance pri- Haas researchers are also at the forefront of stocks and cryptocurrency almost immediately, Indeed, regulators must walk that fine line Investment Professional, vate-sector projects in emerging markets. the inclusive finance movement. IBSI is poised with $1 minimum and no commission. Robinhood, between encouraging innovation and protecting International Finance Corp. In relatively poorer countries, says Lui, bank to launch two complementary initiatives in this which went public in July, was started in 2013; by individuals and the global financial system. But accounts are limited to the upper class. “Payment is space: the Lab for Inclusive FinTech (LIFT), initially 2018, it had more users than E*TRADE, which whether upstarts replace financial institutions or often the entry point where investors and companies supported by Ripple Impact and Binance Charity was founded some 30 years earlier. force them to become more nimble, customers go first,” she says. A vendor selling vegetables on the Foundation, and the Wells Fargo Research Lab for Stripe’s Lee, who previously worked as Robin- should benefit as products continue to get cheaper, street may not have a bank account, but they could Sustainable Financial Services and Innovation. The hood’s head of partnerships, says his generation simpler, and more accessible. CONNECTIONS The Takeaway One of Flourish’s first angel investors was fellow 16 Payment technology is one way to reach the unbanked. In countries where mobile phones outnumber bank accounts, fintech apps allow people to conduct trans- actions and establish good financial reputations. student Edgar Vigil, MBA 18. Jessica Eting and Pedro Moura honed their business model through the LAUNCH Accelerator, run by and for UC found- ers, and Berkeley’s SkyDeck accelerator. 17 Berkeley HAAS SUMMER 2021
PASSING THE TORCH The lives of Haas Summer Olympians By Carol Ghiglieri
NO SPORTING EVENT CAPTIVATES THE ROWI N G / / U.S.A . DAVID DERUFF, BS 83 WORLD QUITE LIKE THE OLYMPICS. Partner, DBO Partners, San Francisco PHOTO PREVIOU S SPREAD: B ECCA W YANT; THIS PAGE FRO M LEFT: B ECCA W YANT; D The games celebrate athletic prowess and sheer excellence—and, with the avid DeRuff already had a job lined up when © XU CHANG/ XINHUA VIA Z U MA PRESS; CO U RTESY DAVID DERU FF ( 2) he graduated from Haas in 1983. But that postponement of the 2020 Tokyo Games until this summer—patience. But summer he rowed in the Pan American Games, and his eight-man boat won the gold they also honor dedication, resilience, and grit, qualities that resonate more medal. DeRuff decided to put the job on hold so he could train for the 1984 Olympics. deeply in the wake of the global pandemic. The Berkeley Haas community What followed was a year of all-out effort— though, of course, there was no guarantee of suc- includes numerous Olympians, both current and former, who all made it cess. “In most situations in life, you don’t know if you’re going to get there,” DeRuff says. “But your to the pinnacle of the athletic world, showing they know how to succeed. only chance of getting there is to go for it.” But they also know about striving, handling disappointment, and moving In the end he didn’t get a spot in the eight- or the four-man boat, but the coach recommended above). They were headed to Los Angeles. on—lessons anyone can learn from. Here, a look at how being an Olympian he train for the “coxless pair”—a technically chal- lenging race in a two-man boat. After training only DeRuff grew up in Newport Beach, so the L.A. games were essentially in his backyard. “Both of has informed the lives of alumni and a current student. five weeks together, he and his partner beat out all the other pairs and won the Olympic trials (shown my grandmas were there, my parents, friends, and coaches. It was wonderful.” BRAGGING RIGHTS SW I MMI NG // U .S.A. RYAN MURPHY, BS 17 Professional Swimmer SUMMER OLYMPICS Los Angeles, 1984 ADDITIONAL HONORS Gold Medal O n his first trip to the Olympics, in 2016, 1983 Pan American Ryan Murphy defied his own expectations, Games, Men’s Eights taking home three gold medals and setting 1st Place BRAGGING RIGHTS 1981 Henley Royal a world record for the backstroke. “I expected to do well at the Olympics, but it Regatta, Thames Cup was still a surprise to win,” he says. “There’s so SUMMER OLYMPICS Tokyo, 2021 much focus on trying to make sure things don’t Rio de Janeiro, 2016 go wrong, that when things go right, you go, ‘Holy cow! That’s awesome!’” Gold Medal // Tokyo Unlike the Games in Rio, however, Murphy’s 4x100-meter family wasn’t in the stands due to COVID- medley relay 19 restrictions. Silver Medal // Tokyo “It’s a bummer,” “There’s so much focus on trying to 200-meter backstroke he says, “but we knew Bronze Medal // Tokyo these games were make sure things don’t go wrong, 100-meter backstroke going to look a little that when things go right, you go, Gold Medals // Rio different and that sac- 200-meter backstroke rifices would have to ‘Holy cow! That’s awesome!’” 100-meter backstroke be made.” 4x100-meter medley relay In his second Olympics, Murphy again won three medals: a gold, a silver, and a bronze and World Records 100-meter backstroke, added another world record to his list of accom- 4x100-meter plishments as part of the 4x100-meter medley medley relay relay team. CONNECTIONS The Takeaway The Takeaway 20 “You have to be a great athlete to reach Olympic level, but honestly, 80% of it is mental. I’ve seen a lot of people who have a ton of talent, and they’re not able to quite put it all together,” says Murphy. Says rower David DeRuff: “There’s nothing more thrilling than to come from behind—to know you’re gaining ground on the other boats.” 21 Berkeley HAAS SUMMER 2021
TRA C K A N D FI E LD — TRI PLE J UM P / / U.S.A . on reaching big, impressive goals and more on the ERICA MCLAIN, MBA 15 Product Manager, Google, Celina, Texas resilience it takes to overcome adversity, no matter what the goal is. That’s something McLain knows a lot about. She was just 22 when she competed in the triple jump at the 2008 Olympics, and she thought she A s a public speaker, Erica McLain used to had two or three more games ahead of her. “Jump- talk about the qualities it takes to reach the ers tend to peak somewhere between 29 and 33,” Olympics. But while her audiences were McLain says. But in 2012, a serious ankle injury undoubtedly impressed by her achieve- and a subsequent treatment gone awry forced her BRAGGING RIGHTS ments, she sensed that some found her accom- immediate retirement. plishments hard to relate to. McLain’s resilience kicked in, and she wasted “Any grand goal can seem totally out of reach,” no time moving on to her second act. She was still SUMMER OLYMPICS “I’d like to think I play the game says McLain. So she revised her narrative, shifting recovering from surgery when she began working Beijing, 2008 pretty unconventionally. As a her brand as an Olympian. Now she focuses less on her application for Haas’s MBA program. relatively small player, I’ve found ADDITIONAL HONORS USA Outdoor creative ways to be better than larger Champion or taller competitors.” 2005 & 2010 USA Indoor Champion 2010 Record Holder U.S. Junior and Collegiate Triple Jump PHOTOS FROM LEFT: COURTESY OF JOHNNY HOOPER; PATRICK SMITH/G ETTY I MAGES; COURTESY ERIKA M CLAI N (2) BRAGGING RIGHTS SUMMER OLYMPICS Tokyo, 2021 WATE R P OL O // U .S.A. ADDITIONAL HONORS to be better than larger or taller competitors.” Cal’s #2 all-time leading scorer with 245 goals; JOHNNY HOOPER, BS 19 Member, Men’s Senior National Team, Hooper had long had his eye on the 2020 Olym- pics, so naturally their postponement last year was a letdown. “The day we found out was a little helped the squad win USA Water Polo // Pro Water Polo Player, tough,” he says. “But then you pick yourself up and the 2016 NCAA A1 Ethniki League, Greece figure out the best way to keep going.” The team Championship trained remotely, and Hooper, along with many of Finalist, his teammates, spent part of the last year playing A Cutino Award (for top player in t 6 feet, 2 inches tall, Johnny Hooper is one professionally in Europe. At the Olympics, they the NCAA), 2018 of the shorter members of the U.S. men’s made it to the quarterfinals. water polo team. Most of his teammates Hooper is half-Japanese, so attending the 1st place and are three or more inches taller. But Hooper games in Tokyo had special meaning for him. tournament’s highest goal scorer, says his size has pushed him to excel. “I’d like to His grandmother still lives there, and although 2019 Pan think I play the game pretty unconventionally. As a last-minute ruling barred spectators, Hooper American Games a relatively small player, I’ve found creative ways knew she was nearby, proudly cheering him on. CONNECTIONS The Takeaway The Takeaway The Takeaway McLain cites professional 22 When dealing with setbacks, Hooper says he has a “24-hour rule” for himself. The next day, it’s back to business. Hooper doesn’t mind a little nervousness before competing. He says being uncomfortable is part of the game. “You want to be comfortable with being uncomfortable.” “While we may not all achieve the pinnacle in our field, we all experience adversity. The need to over- come it is a bond we all share and something we can collectively help one another through,” McClain says. faculty members David Riemer and Kellie McElhaney as having a big impact on her life at and beyond Haas. 23 Berkeley HAAS SUMMER 2021
BRAGGING RIGHTS SUMMER OLYMPICS London, 2012 ADDITIONAL HONORS Silver Medal 2006 European Junior Championships, 50-meter backstroke SW I MMI NG // DE NMAR K National runner-up 2010 NCAA Championships, MATHIAS GYDESEN, BS 13 Project Manager, Bain & Company, 100-yard butterfly Copenhagen, Denmark F rom an early age, Mathias Gydesen loved competing. “When you’re standing in front of a few thousand people, or even just racing at practice,” he says, “there’s an intensity I haven’t experienced in many other places in my life. You’re very, very present.” Gydesen says that one of the lasting benefits of going to the Olympics in 2012 is that it gave him the license to aim high. “You’ve proven to yourself that the dream you had when you were 10—you actually achieved it,” he says. “It’s a kind SWI M M I N G / / S W EDEN of confirmation that you really can do it.” Although swimming in the Olympics was the culmination of a dream, Gydesen wasn’t happy with his performance, and shortly after the games, “You’ve proven to yourself that the dream you had when you were BENGT BARON, BS 85, MBA 88 Board of Directors Chair, he retired from competing. Yet he took something 10—you actually achieved it.” Thule Group, Stockholm important away from that disappointment: The wisdom that whatever you do in life, it really is O the journey and not the destination. ver three decades, Bengt Baron has held leadership positions at some of the world’s top consumer brands: Coca-Cola, Kodak, WAT ER PO LO / / S ERBIA Nevertheless, while a freshman at Haas, Šapon- Absolut Vodka. Most recently, Baron was the PHOTOS FROM TOP RIGH T: © TASS VIA ZUM A WI RE; © A NDREAS L ERIKSSON BRAGGING RIGHTS PHOTOS FROM BOTTOM LEF T: COURTESY KNELT GROUP; M ICH AEL J. BURNS ALEKSA ŠAPONJIĆ, BS 15 jić was selected to go to the London Olympics CEO of Cloetta, a Swedish confectionary company, PHOTO A BOVE: © AN DREAS L ERIKSSON /BI LDBYRAN VIA ZUMA PRESS; with his nation’s team, and he took home a bronze before stepping down in 2015. He currently chairs Head of Digital Products, Nelt Grupa, SUMMER OLYMPICS the Thule Group’s Board of Directors. BRAGGING RIGHTS Belgrade, Serbia “I think having an option B in life Los Angeles, 1984 But before scaling the heights of the business Moscow, 1980 world, Baron competed in two Olympics for Swe- is very important.” den, winning a gold medal at the 1980 games I n Aleksa Šaponjić’s home country of Serbia, medal. Even though he’d already played at a very Bronze Medal // L.A. when he was still in high school. Four years later, SUMMER OLYMPICS 4×100-meter London, 2012 water polo is a big deal, ranking in popularity high level, he says going to the Olympics was a his relay team took home the bronze. freestyle relay Bronze Medal with soccer and basketball. Šaponjić started dream come true. Baron says his early experience with swimming playing professionally when he was 16, but But he always had his eye on his post-athletic Gold Medal // Moscow gave him a toolbox that he’s used throughout his life. 100-meter backstroke ADDITIONAL HONORS he also stayed in school, which made him a career. “I think having an option B in life is very “Being crazy enough to embark on that [Olympic] rarity among his teammates. Most other play- important,” Šaponjić says. After graduation he journey, you practice a number of skills that you’ll Gold Medal European ers dropped academics in favor of their sport. took a job at McKinsey and then went to work at have for whatever you decide to do,” he says. One Championships, 2012 And in fact, in his senior year of high school, the company his father co-founded more than 25 such skill is the ability to learn from setbacks. “You Gold Medal Šaponjić’s coach suspended him from the team years ago, Nelt Grupa, which handles distribution did something that didn’t yield expected results, so FINA World League, for two months because he’d decided to prioritize and logistics for major brands such as Procter & now you need to do something slightly different. 2013 his education. Gamble in 11 countries. That’s how you learn and improve.” CONNECTIONS The Takeaway Gydesen credits Lecturers Stephen Etter, BS 83, The Takeaway The Takeaway 24 “Dreams, ideas, talk—these are easy. But making it happen takes years of hard work,” says Gydesen. MBA 89, and Frank Schultz with helping shape how he sees the world today and former roommate Guy Barnea, BS 12, for friendship to last a lifetime. “In playing sports, I understood what authority was, which I think is important,” says Šaponjić. “Having a coach is like having a boss.” “Embark on something you enjoy, and the chance you’ll become good at it is much higher than if you do it simply as a ‘must,’” says Baron. 25 Berkeley HAAS SUMMER 2021
SW I MMI NG // I SR AE L time Cal had done so in 30 years. GUY BARNEA, BS 12 Co-Founder and CEO, Weekends At, Like any athlete, Barnea’s had his share of disappointments. He missed qualifying for the 2012 and 2016 Olympics by a few hundredths of Tel Aviv, Israel // Commentator, Tokyo Games a second. “Disappointments hurt,” he says. “But I found a way to use that burn to push to be better or stronger or smarter.” G rowing up in a small town in Israel, Guy Bar- Barnea retired from swimming in 2018 and nea heard that in the U.S., swimmers were started a line of men’s swimwear called Week- treated like kings. As he would later find ends At with designs that easily transition from out when he earned a scholarship to swim the beach to city streets. Initially sold online only, at Cal, that wasn’t so far from reality. Weekends At has opened pop-up shops in Tel Competing in the 100-meter backstroke at the Aviv and started selling with two U.S. retailers. Beijing Olympics, says Barnea, was a peak expe- They also launched an official Back to the Future rience, but there were others, too, including win- edition in collaboration with Universal Studios ning the NCAA championships in 2011, the first and Amblin Entertainment. BRAGGING RIGHTS BRAGGING RIGHTS SUMMER OLYMPICS SUMMER OLYMPICS Beijing, 2008 Rio de Janeiro, 2016 London, 2012 Beijing, 2008 ADDITIONAL HONORS Silver medal ADDITIONAL HONORS 2012 European Short Course Swimming Gold Medal, Silver Championships, Medal (x2), 50-meter backstroke Bronze Medal (x4) 2012–2015 Bronze medal FINA World 2012 European PHOTOS FROM LEF T: WIKI PEDIA ; RICHA RD HEATHCOTE/GETTY IM AGES Championships, Aquatics 400-, 800-, and Championships, SWI M M I N G / / N E W Z E A L A N D Boyle peaked as a swimmer later than most and 1,500-meter freestyle © PAN ORA MIC VIA ZUMA PRESS; COURTESY OF LAUREN BOYLE 50-meter backstroke Israeli National Record LAUREN BOYLE, BS 11 Senior Associate, Commonwealth Bank of says she relied heavily on what she learned from her time at Cal with coach Teri McKeever. “I learned a different way of thinking about swimming tech- Appointed to the New Zealand Order of Merit PHOTOS F ROM L EFT: REUTERS/STEFA N WERM UTH; 2015 European Short Course Swimming “Disappointments Australia, Auckland, New Zealand niques,” Boyle says. “There were subtle differences for services to Championships, in McKeever’s approach that I embraced and built swimming, 2020 100-meter butterfly hurt, but I found on in my professional career.” W a way to use that hen Lauren Boyle was eight, she watched Injury forced Boyle to retire from swimming in fellow New Zealander Danyon Loader 2017, and following that she started in banking at burn to push to be swim to gold at the Atlanta Summer Commonwealth Bank of Australia’s Institutional better or stronger Olympics. Seeing him on the world stage Banking and Markets team, in Auckland. sparked a dream of her own. She wanted to go to “A key part of being an elite athlete is manag- or smarter.” the Olympics too. And so she did—as a three-time ing stakeholder relationships,” she says, “and I’ve Olympian; her best finish was fourth in the 800- found crossover in my team’s role managing the meter freestyle at the 2012 London Games. bank’s relationships with clients.” CONNECTIONS CONNECTIONS The Takeaway When Barnea launched his swimwear line, he The Takeaway Haas Lecturer Stephen Etter, BS 83, MBA 26 “If you want to get somewhere, it’s not enough just to set a goal. You have to know and feel every day why you’re working so hard,” says Barnea. relied on his many Cal friends, like fellow Olympian Mathias Gydesen, BS 13, his room- mate at Berkeley, to wear his swimwear and spread the word globally. “Setting scary goals that seem beyond your reach can help push you further than you might expect,” say Boyle. “Even if you don’t achieve them, you’ll end up doing more.” 89, helped Boyle see that the things she’d developed as an athlete—like focus and daily commitment—would help her succeed in the business world. 27 Berkeley HAAS SUMMER 2021
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