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HOSPITALITY, TOURISM & EVENTS UNDERGRADUATE PROGRAMME GUIDE 2020 1 # IN NEW ZEALAND FOR GLOBAL RESEARCH IMPACT 5 OUT OF 5 EMPLOYABILITY 1 QS STARS 2017-2019 TOP .2% UNIVERSITIES WORLDWIDE Hospitality & Tourism TOP 35
Welcome to Hospitality, Welcome to AUT Tourism & Events E ngā mana, e ngā reo E te iti, e te rahi E ngā mātāwaka o ngā tōpito o te ao Ngā mahuetanga iho e kawe nei i ngā moemoeā o rātou mā Tēnā koutou katoa Piki mai rā, kake mai rā, You can go anywhere in the world with a Nau mai, haere mai ki tēnei o ngā wānanga qualification from AUT’s School of Hospitality Whakatau mai i raro i te korowai āhuru and Tourism. Tourism is one of the world’s largest o Te Wānanga industries and significantly impacts New Zealand’s Aronui o Tāmaki Makau Rau economy. With an ever-increasing demand for skilled graduates, the hospitality, tourism, events and culinary arts industries continue to To the prestigious, the many voices provide outstanding employment opportunities The few, the great for graduates from the School of Hospitality and To those of all races and creeds Tourism’s qualifications. We who remain to fulfil the dreams and Ranked among the top 35 best hospitality and aspirations of the ancestors tourism schools in the world, our education facilities Greetings one and all are amongst the best in the world. We have two first‑class training restaurants that are open to the public as well as two state-of-the art culinary Climb, ascend demonstration theatres. Embark on the journey of knowledge Let us at AUT embrace and empower you The opportunity to gain practical industry To strive for and achieve excellence experience and an engaging learning environment are at the heart of our programmes. We also offer a range of international student exchange and work abroad opportunities. All our programmes are strongly supported by employers, and our teaching staff are internationally recognised, with strong national and global research links. You learn from the best and develop top level skills that open employment doors worldwide. Te whakatupu i te kōunga, i te mana taurite me ngā tikanga matatika, i ngā pūkenga ako, i ngā pūkenga whakaako me te āta rangahau hei hāpai Linda O’Neill MA (Hons) Auck., GradDipBus, DipTchg i ngā hāpori whānui o te motu, otirā, o te ao. Head of School, Hospitality and Tourism Deputy Dean, Faculty of Culture and Society To foster excellence, equity and ethics in learning, teaching, research and scholarship, and in so doing serve our regional, national and international communities.
Contents Course information About AUT 02 AUT’s faculties and schools Bachelor of Arts 03 Qualifications and study pathways 08 Overview 04 Why study hospitality, tourism and events at AUT? 10 Course planners 48 Campus map 12 Culinary Arts 14 Event Management Applying for your programme 42 How to apply Bachelor of International Hospitality Management 44 University entrance 16 Overview 46 Fees and payment 18 Course planner 47 Find out more 20 Accommodation 21 Event Management 22 Food and Beverage 23 Human Resource Management 24 Marketing 25 Tourism Bachelor of International Tourism Management 26 Overview 28 Course planner 30 Destination Management 31 Travel Management 33 Certificate in Hospitality and Tourism 34 Diploma in Pâtisserie 36 Diploma in Culinary Arts 38 Graduate Diploma and Graduate Certificate in Arts 39 Graduate Diploma and Graduate Certificate in International Hospitality Management 40 Graduate Diploma and Graduate Certificate in International Tourism Management 41 Overview of our postgraduate qualifications Key: F/T = full-time, P/T=part-time Cover : #1 global research impact: Ranked #1 in New Zealand for the number of times our research is cited globally (Times Higher Education World University Rankings 2019). 5 out of 5: QS Stars University Ranking. Top 1.2%: Ranked in the world’s top 301-350 universities (Times Higher Education World University Rankings 2019). We’re ranked 35th in the world for hospitality and tourism (QS World University Subject Rankings 2018). Disclaimer: Although every reasonable effort is made to ensure accuracy, the information in this document is provided as a general guide only for students and is subject to change. All students enrolling at AUT should consult its official document, the AUT Calendar, which is available online at www.aut.ac.nz/calendar, to ensure that they are aware of, and comply with, all regulations, requirements and policies. International students should visit www.aut.ac.nz/international for entry requirements and detailed application information. The information contained in this programme guide was correct at the time of print, December 2018. 01
AUT’s faculties and schools AUT has five faculties and 17 schools. The light purple box in the diagram below shows where the programmes in this programme guide sit within AUT. FACULTY OF BUSINESS, ECONOMICS FACULTY OF CULTURE AND SOCIETY AND LAW TE ARA KETE ARONUI TE ARA PAKIHI, TE ŌHANGA ME TE TURE School of Education Business School Te Kura Mātauranga Te Kura Kaipakihi School of Hospitality and Tourism Law School Te Kura Taurimatanga me te Mahi Tāpoi Te Kura Ture School of Language and Culture School of Economics Te Kura Reo me te Ahurea Matauranga hanga School of Social Sciences and Public Policy Te Kura Pūtaiao ā-iwi me ngā Kaupapa Tūmatanui FACULTY OF DESIGN AND CREATIVE TECHNOLOGIES TE ARA AUAHA FACULTY OF HEALTH AND ENVIRONMENTAL SCIENCES School of Art and Design TE ARA HAUORA A PŪTAIAO Te Kura Toi a Hoahoa School of Clinical Sciences School of Communication Studies Te Kura Mātai Haumanu Te Kura Whakapāho School of Interprofessional Health Studies School of Engineering, Computer and Te Kura Pākeho Ngaiotanga o Ngā Marau Akoranga Hauora Mathematical Sciences Te Kura Mātai Pūhanga, Rorohiko, Pāngarau School of Public Health and Psychosocial Studies Creative Technologies Te Kura Hauora Tūmatanui Marautanga Matatini School of Science Te Kura Pūtaiao School of Sport and Recreation Te Kura Hākinakina TE ARA POUTAMA FACULTY OF MĀORI AND INDIGENOUS DEVELOPMENT 02
Qualifications and study pathways Certificate in Hospitality CERTIFICATES & DIPLOMAS and Tourism Diploma in Diploma in Culinary Arts Pâtisserie UNDERGRADUATE Conjoint programmes: Graduate Diploma/ Bachelor of Double Graduate Graduate Graduate Arts & Bachelor degrees: Diploma/ Diploma/ Certificate Bachelor of Bachelor of Bachelor of of Arts Graduate Graduate in Arts International International Business Bachelor of - Culinary Arts - Culinary Arts Certificate in Certificate in Tourism Hospitality Arts & - Event - Event Bachelor of International International Management Management Bachelor Management Management International Tourism Hospitality of Laws - Destination Hospitality Management Management Management Management - Travel & Bachelor of Management Business POSTGRADUATE Postgraduate Diploma/ Postgraduate Diploma/ Postgraduate Diploma/ Postgraduate Certificate Postgraduate Certificate Postgraduate Certificate in International Tourism in International Hospitality in Gastronomy Management Management Master of International Master of International Master of Gastronomy Master of Philosophy Tourism Management Hospitality Management Doctor of Philosophy Note: 1) Completion of one qualification doesn’t guarantee entry to a higher level qualification. 2) Apply for the qualification you are best suited for – you don’t necessarily have to enrol in the qualification that appears at the top of the above diagram. 3) Some qualifications in the above diagram may be prerequisites to – and not credit towards – higher level qualifications. For more information visit www.aut.ac.nz/hospitalitytourism 03
WHY STUDY HOSPITALITY, TOURISM & EVENTS? Ranked 35th in the TOP 50 world for hospitality WORLDWIDE and tourism Massive industry-wide connections in hospitality and tourism Industry-relevant curriculum informed by key hospitality and tourism entities 04
2 1 3 1 The AUT City Campus in the heart of the Auckland CBD 2 At AUT you'll work alongside professional chefs and have access to outstanding kitchen facilities 3 Careers in hospitality and tourism can take you all around the world Ranked 35th in the world Workplace experience is at the heart of our degrees, and thanks to our ever deepening industry connections you If you want a university with future-focused teaching, can network with a vast number of host organisations an engaging learning environment that embraces that can help you find your placement. people and ideas, and programmes designed for rewarding careers – then welcome to AUT. Our School of Hospitality and Tourism is ranked 35th in the world, and Fantastic facilities and equipment our hospitality, gastronomy, tourism, culinary and events Our education facilities are among the best in degrees are widely recognised and acclaimed by the Australasia. We have two first-class training restaurants country’s top hospitality and tourism operators. At AUT that are open to the public: modern dining restaurant you learn from the best – our experienced lecturers are Four Seasons and Piko Café, as well as two state-of- passionate about their subjects and draw on their own the-art culinary demonstration theatres. Students learn experience and research to inform their teaching. about the world of hospitality right here on campus – from the intricacies of silver service dining to an Strong industry connections understanding of barista-made beverages and what makes a great modern dining experience. Culinary We’re proud of our strong links with business, industry students work alongside world-class chefs in the and the wider community. We have well-developed kitchen preparing fine dining lunches, dinners and industry connections with top hotels, travel agencies, degustation menus. restaurants and national and regional tourism organisations including Auckland Tourism, Events and Economic Development (ATEED); helloworld, NZChefs Big-hearted and diverse Association, Antoine’s, Crowne Plaza and Hilton Hotels. Our students come from a variety of backgrounds, and Industry experts often come in to share their knowledge you find all the support, encouragement and inspiration with you, key members of industry organisations provide you need. We offer some of the most comprehensive input on our courses and many of our academics are student services and support in New Zealand, but actively involved in their professional fields. you find care and support beyond these services – in conversations with lecturers, group work with Creating career-ready graduates classmates and in the many campus events. They’re all reasons why 9 out of 10 AUT graduates recommend us Study with us and you not only learn academic as a great place to study. knowledge related to your discipline but also gain valuable experience of the wider world. 05
Life at AUT Creating career-ready graduates The AUT Employability and Careers team helps you plan in advance for your future AUT is a modern and innovative university with endless career by developing job search and interview opportunities and a supportive culture that celebrates skills, while building your personal brand and diversity. Studying at AUT is your chance to meet new networking skills. We’ll also introduce you to people and develop lifelong skills, while getting the employers looking to recruit AUT graduates. support you need to succeed at university and beyond. We’re proactive in enabling all students to succeed, and Gain an edge on the competition our comprehensive student support services ensure The AUT Edge Award challenges, rewards that you have an amazing experience inside and outside and formally acknowledges the ‘C skills’ – the classroom. collaboration, co-operation, community, curiosity, communication and creativity – gained through your volunteering, leadership We’re here to help and employability activities. No matter what the problem, the Student Hub is here to help. You can find a Student Hub on each campus and our International study opportunities specialist staff can help with anything from enrolment and student ID cards to matters far beyond university, like An international student exchange offers an support with visa and immigration matters, StudyLink issues amazing opportunity to study overseas as part or landlord challenges. of your degree. Study for a semester or a year at one of our partner universities around the world, immerse yourself in another culture, Dedicated support for new students make lifelong friends and get international From Orientation to our many academic and cultural experience before you graduate. support programmes, our student support services are there to make starting out as a new student as easy as possible. 06
Helping you succeed in Free access to digital tools and resources your studies We offer students all the digital tools needed to succeed, Our library and learning support team offers including free Wi-Fi on campus, the full Office 365 suite a wide range of services and resources for up to five devices and free access to lynda.com, a designed to help develop your academic skills. world-leading online learning platform. The Library also runs a range of workshops to help you get the most out of your studies, Getting involved in campus life and our peer mentoring programme enables students to learn from others who have already Joining a club is a great way to meet like-minded people completed the same paper. and make lifelong friends outside of lectures. Choose from a range of student-run social, sustainability, academic and cultural clubs – a great way to meet new people, participate Top internships around the world in events and get involved in campus life. A good internship can be the foundation of a great career. That’s why AUT Internz places Join a gym or sports team students and graduates with top companies in AUT is New Zealand’s leading sports university, with state- New Zealand, North America, Asia and Europe of-the-art sports facilities, on-campus gyms and a huge – including Paramount Recording Studios, the number of sports teams and events. As an AUT student you Sundance Institute and Westpac Institutional can participate in a wide variety of sports, from social Bank in New York. on-campus games to elite international competitions. A launchpad for entrepreneurs Holistic approach to wellness Every entrepreneur starts somewhere. AUT offers comprehensive medical, counselling and mental At AUT, the best place for aspiring health services. We also run Te Puna Oranga, an integrated entrepreneurs is CO.STARTERS@AUT. This programme that regularly hosts wellness-related events nine-week programme helps you turn your on campus. entrepreneurial ideas into a viable business. Disability student support and resources An outstanding learning environment Our Disability Support team is committed to helping you participate as fully as you can in learning and student life. At AUT you study in an innovative and We work with students before they start at AUT to help interactive environment that embraces identify their specific needs and ensure they’re set up for creativity, collaboration, and the sharing of success. ideas and culture. A number of our buildings have won prestigious architecture awards, and we’re constantly improving our built Getting around environment to offer students the best Whether it’s finding your way to campus or getting around possible learning experience. between lectures, AUT offers a range of resources to help you navigate your new environment, including shuttle buses that travel between campuses and interactive online maps. Safe and friendly campuses We make sure that our students are – and feel – safe. Our friendly security staff are available day and night to help if you have any concerns. 07
UNDERGRADUATE Bachelor of Arts [ BA | AK3704 ] Overview QUICK FACTS Do you enjoy learning about people and places at an individual, national or international level? Want to learn how to use this knowledge to make a difference in our increasingly globalised Level: 7 society? With the AUT Bachelor of Arts you can choose from majors in areas as diverse as languages, criminology, psychology, event Points: 360 management, culinary arts and education. It's great preparation for a huge range of careers, and you can build your degree in a way Duration: 3 years F/T, P/T available that suits you - study a single or a double major, select from a wide range of minors or add elective papers from another area of study. Campus: City Throughout your study you'll develop effective communication, critical thinking and analysis skills, as well as the ability to research Starts: 24 Feb & 13 July 2020 and present professionally. These skills are key to any professional role. Your final year includes valuable workplace experience, working on a project or event, or at an organisation related to your chosen major. Entry requirements Minimum entry requirements University Entrance or equivalent Useful New Zealand school subjects All subjects are useful, in particular Art History, Classical Studies, English, Geography, History, Media Studies and other languages. English language requirements IELTS (Academic) 6.0 overall with all bands 5.5 or higher; or equivalent. Georgia Drew Marketing and Events Associate, Collective[i] Bachelor of Arts in Event Management Don’t meet the entry requirements? Consider starting with our Certificate in Hospitality and Tourism, “I’ve always loved making people happy Diploma in Culinary Arts or Diploma in Pâtisserie. and enjoyed providing them with a great experience. It started with planning parties when I was in high school, Majors and I soon decided to pursue event management as a career. I really enjoyed Majors within hospitality, tourism and events: that at AUT we were always encouraged • Culinary Arts to get experience while studying. I • Event Management think that makes me stand out from other people when applying for jobs. Other majors available in the Bachelor of Arts are: Children and After graduating at the end of 2016, I Learning, Chinese Studies, Conflict Resolution, Creative Writing, travelled to New York to manage events Criminology and Criminal Justice, Economics, Education, English for high-profile PUBLIC Restaurant. I got and New Media Studies, International Studies, Interpreting, Japanese this sought-after internship through the Studies, Māori Development, New Zealand Sign Language and AUT Internz International Scholarship Programme. After my internship at Deaf Studies, New Zealand Sign Language – English Interpreting, PUBLIC finished, I actually got offered Psychology and Social Sciences. a job at the company I’m with now. I work in marketing and events and am What this qualification covers absolutely loving it!” Year 1 & 2 You can take core papers depending on your major, including academic communication, culture and society, and knowledge and inquiry, along with your major(s) and minor papers. 08
Year 3 In Year 3, you study any remaining major or minor papers as well as electives. Your final semester also includes valuable workplace experience, working on a project/event or at an organisation related to your major. Double your career options – study the Bachelor of Arts and: Professionally focused • Bachelor of Business (conjoint) degrees in culinary arts and • Bachelor of Computer and Information Sciences (conjoint) event management • Bachelor of Laws (double degrees) Today, standing out from the crowd is more important than ever. Conjoint programmes, double degrees and second majors double your knowledge and opportunities, but don’t take double the time to complete. Conjoint programmes You can study two degrees at the same time in a single programme of study. It’s usually possible to complete two three-year degrees in four to five years. You need to maintain a B grade average across all papers and do papers from each degree every year. Double degrees The difference between double degrees and conjoint programmes is that in the double degrees you apply for and enrol separately in each of the two degrees. If you're considering doing this, it's important that you Mackenzie Bennett contact AUT to discuss your plans. Double degrees can be completed 4th-year student, Bachelor of Arts in Culinary Arts and Bachelor of Business in Accounting either one after the other or concurrently. conjoint programmes Second majors and minors “My dream is to have a restaurant in the When you take a second major from the majors available in your South Island, somewhere where you degree this is called a double major. If you take the second major from produce your own food, and support the people and community around you. another AUT degree this is called an additional major. I feel that studying the Bachelor of Minors are also available in these and some other subjects. Adding a Arts in Culinary Arts and Bachelor of second major or a minor allows you to study another area that interests Business gives me a well-rounded view of the hospitality industry and business you from a wide range of subjects, so long as your timetable permits. principles, and a solid grounding for my future career. I'm currently completing AUT encourages early application. Places are limited. my workplace experience in the kitchen of a prominent Auckland restaurant, under the guidance of their head chef. This is a great opportunity and I wouldn't have considered something like this without the workplace experience at AUT. I've also been working in a front of house position in another well-loved Auckland restaurant, and the knowledge I've gained in my degree has fuelled my passion for the industry so much.” For more details visit www.aut.ac.nz/hospitalitytourism 09
UNDERGRADUATE Course planner Bachelor of Arts (Culinary Arts) In Year 1 all students do the same papers. You don't need to choose - you'll automatically be pre-enrolled in your first-year papers. To complete this degree you need a total of 360 points. YEAR 1 PAPERS Academic Communication: Conventions and Expectations 15 points Food and the Senses 15 points Professional Culinary Arts 30 points Knowledge and Inquiry 15 points Culture and Society 15 points Commercial Culinary Practice 30 points All students take the Year 2 & 3 papers below. You also need to complete additional papers in your second and third year to make up the total of 360 points you need for your degree. You can do this by: • Option 1: studying Culinary Arts and one other major 1 • Option 2: studying Culinary Arts, one minor and electives You can talk to us about which option is best for you. You don’t need to make this choice until the end of your first year at AUT. YEAR 2 & 3 PAPERS Nutrition and Wellbeing 15 points Gastronomy 15 points Contemporary Cuisine in Aotearoa 30 points Food Ethics and Sustainability 15 points Leadership Principles, Perspectives and Practice 15 points Sociology of Food 15 points Advanced Culinary Showcase 30 points 1. Depending on your chosen second major you may need more than 360 points to complete your degree. 10
Course planner Bachelor of Arts (Event Management) You'll automatically be pre-enrolled in your first-year papers, which include one recommended elective paper. In Semester 1, you'll have the opportunity to choose another elective if you prefer. To complete this degree you need a total of 360 points. YEAR 1 PAPERS An Event Perspective 15 points Finance for Hospitality, Tourism and Events: A Practical Approach 15 points Applied Media 1 15 points Academic Communication: Conventions and Expectations 15 points Noho Marae Wānanga A & B 15 points Event Planning 15 points Knowledge and Inquiry 15 points Culture and Society 15 points All students take the Year 2 & 3 papers below. You also need to complete additional papers in your second and third year to make up the total of 360 points you need for your degree. You can do this by: • Option 1: studying Event Management, one other major and electives 1 • Option 2: studying Event Management, one minor and electives • Option 3: studying Event Management, two minors and electives You can talk to us about which option is best for you. You don’t need to make this choice until the end of your first year at AUT. YEAR 2 & 3 PAPERS The Event Design Experience 15 points Event Production 15 points Contemporary Issues in Event Management 15 points Leadership Principles, Perspectives and Practice 15 points Work Integrated Learning 30 points 1. Depending on your chosen second major you may need more than 360 points to complete your degree. 11
UNDERGRADUATE KEY FEATURES: Bachelor of Arts āā Skills to establish your own culinary Culinary Arts business āā Emphasis on practical and professional skills in culinary arts āā First-hand experience in event The culinary arts have changed dramatically over the last three development decades. A globalised world, new technologies and increased media āā Flexibility to include papers of your coverage mean that culinary arts professionals must think critically interest and creatively to succeed. Our Culinary Arts major prepares you for these challenges and equips you with the skills to start your own culinary career. This culinary arts degree brings together key culinary techniques and advanced theoretical concepts in food science, technology and ethics. It’s designed to develop your creativity and provide the springboard for your career in culinary arts. There’s an emphasis on practical and professional skills. You can tailor the degree to your interests and include papers from related disciplines like food science, hospitality, tourism, event management, human resource management or marketing. SEE YOURSELF AS: What this qualification covers āā Having a passion for preparing and cooking food In your first year, you become familiar with culinary arts as a discipline. āā Creative, imaginative and innovative You collaborate with your classmates to discuss culinary arts culture āā A team player and good and explore concepts of sensory appreciation. communicator In Year 2 and 3 you take more advanced culinary arts papers – āā Able to pay attention to detail exploring nutrition, ethics, creative contemporary culinary techniques, sociology of food and planning a creative culinary showcase at the end of Year 3. The practical side of this programme involves learning to use commercial kitchen tools and equipment to a professional level, requiring students to demonstrate a level of awareness and skill that does not compromise any health and safety standards 1. Core papers: • Culture and Society • Academic Communication: Conventions and Expectations CAREER OPPORTUNITIES: • Knowledge and Inquiry āā Artisan food producer • Advanced Culinary Showcase āā Consultant Culinary Arts papers: āā Owner/operator small business • Commercial Culinary Practice āā Food and beverage manager • Contemporary Cuisine in Aotearoa āā Food stylist • Nutrition and Wellbeing āā Product developer • Food and the Senses āā Professional chef • Food Ethics and Sustainability āā Teacher • Gastronomy • Professional Culinary Arts • Sociology of Food • Leadership Principles, Perspectives and Practice 12
Practical industry experience The Advanced Culinary Showcase paper is at the heart of your final semester, giving you the opportunity to create an event. This practical experience helps you build further skills for the workplace and consolidate your decision on your professional career after graduation. In 2018, Bachelor of Arts in Culinary Arts students organised a fundraising dinner for 80 guests to promote awareness and raise money for Everybody Eats, a not-for-profit organisation that provides meals for homeless and marginalised members of the community. The event's theme was Kai, Redefining Kiwiana and the dishes were an innovative interpretation of iconic New Zealand dishes. Menu items included `Chocolate Fish' and `Crunchie Bar and Marmite'. Celebrated Hugo Hughes Chef, Restaurant l'Hortet, chef and TV personality Al Brown was the guest speaker on the night, Barcelona, Spain and the event included a silent auction that raised $6,000. Bachelor of Arts in Culinary Arts “I was a vegetarian when I started at AUT encourages early application. Places are limited. AUT and became vegan in my second year. I was passionate about food, but realised I needed to express myself fully and learn as a specialist vegan chef. Transitioning from the classrooms to the AUT kitchens catalysed my desire to understand how to feed the world’s burgeoning populations with reduced or limited resources. “For the final three semesters of my degree, I was able to be vegan in and out of classes, and adapt each recipe with a vegan lens. I wanted to compete with my classmates to make the most delicious meal in the class and be a top chef. “I’m now living in Barcelona, working at l'Hortet, a vegetarian restaurant in El Raval that has been open for nearly 30 years. Family tradition, ecology, modernity, warmth, involvement and familiarity are the main ingredients used by the I'Hortet team, and I feel a true connection with this culinary ethos. “I have AUT to thank for so much! AUT is the university for a changing world because it focuses on finding your fit in the world. It provided me with the forum to talk with other environmentalists about veganism, and enabled me to learn in culinary class while supporting my ethics.” 1. For the full list of capabilities required in culinary arts programmes and papers with operational content visit www.aut.ac.nz/hospitalitytourism For more details visit www.aut.ac.nz/hospitalitytourism 13
UNDERGRADUATE KEY FEATURES: Bachelor of Arts āā Opportunity to work with a wide Event Management range of people and industries āā Emphasis on practical event management experience āā Valuable workplace experience in A great event can generate positive publicity, create loyal clients your final year and leave lasting memories. Event managers are the people behind these events. As an event manager you plan, organise and manage events of all sizes - including concerts, conferences, weddings, award ceremonies and sports events. To work in event management, you need an eye for detail and the ability to work across diverse areas including design, sound, project management, financial management, human resources, logistics, public relations and communication. This major prepares you for a career in event management. Throughout your studies you plan events of various sizes and genres. You learn to prepare management plans, create contracts and write plans that help stakeholders evaluate their experience against pre-planned objectives. You can also include papers from related disciplines like business, public relations, hospitality, tourism, SEE YOURSELF AS: psychology, languages, and sport and recreation. āā Creative, imaginative and innovative What this qualification covers āā Confident āā Organised and detailed In your first year, you become familiar with event management as a āā A great communicator and discipline, before taking more advanced event management papers in decision-maker Year 2 and 3. Core papers: • Knowledge and Inquiry • Academic Communication: Conventions and Expectations • Culture and Society • Work Integrated Learning Event Management papers: • An Event Perspective • Contemporary Issues in Event Management • Event Planning CAREER OPPORTUNITIES: • Event Production • Finance for Hospitality, Tourism and Events: A Practical Approach āā Advertising • Noho Marae Wānanga A āā Conference organisers • Noho Marae Wānanga B āā Entertainment industry • The Event Design Experience āā Event employees in local authorities • Leadership Principles, Perspectives and Practice āā Event manager/assistant manager āā Event marketing āā Festival management āā PR and communications āā Sport, recreation and leisure āā Trade shows 14
Workplace experience Workplace experience (the Work Integrated Learning paper) is the final part of your degree. This is a supervised industry work placement in an organisation related to event management. Projects you can undertake include competitor analysis, social media networking and promotion, event planning and execution, post-event evaluation, event design and marketing. Recent placements included: • YMCA Rise Up - Youth Fashion to New Zealand Fashion Week • Artweek Auckland • Auckland Tourism Events and Economic Development (ATEED): Diwali Festival Olivia McKinnon Final-year student, Bachelor of • Total Sport: Trail Running NZ Arts in Event Management • Our: House Events (dance parties) • Whoa Studios and The Grounds “My ultimate ambition is to promote and run events that give people a • Villa Maria Event Team unique Kiwi experience in the most • XPO Exhibitions exciting and proficient way. I decided • ICE Events to study event management to help me • Compass Dance Company fulfil this goal. “The workplace experience in my final AUT encourages early application. Places are limited. year was one of the highlights of my studies. I was involved with the company Global Games, which runs the NZ Junior Rugby festivals in both Taupō and Queenstown. This gave me an amazing experience and confirmed where I want to head. I’ve also been fortunate to be offered a role with them after I graduate. “My biggest challenge was shifting from the Hawke’s Bay to Auckland, but the positive environment and the support from my lecturers helped me succeed in my degree and create strong connections. AUT has this strong community feel both in the student accommodation and across the university itself. It also offers a range of activities and events for new students to help break the ice and make students feel at ease. “There’s plenty of support available if you need it. Make sure that you use all the support AUT offers. Don’t be afraid to ask for help – this support network is available for your success.” For more details visit www.aut.ac.nz/hospitalitytourism 15
UNDERGRADUATE Bachelor of International Hospitality Management [ BIHM | AK3708 ] Overview QUICK FACTS With a hospitality degree you can take your career around the world. Hospitality careers cover everything from creating experiences for people in some of the world’s most exciting and exotic destinations Level: 7 to hosting, accommodating and managing events. The Bachelor of International Hospitality Management is widely recognised and Points: 360 acclaimed by the country’s top hospitality and tourism operators. You learn to manage food and beverage, and accommodation operations Duration: 3 years F/T, P/T available and develop key skills in human resource management, strategic management, and sales and marketing. Your final year includes Campus: City valuable workplace experience, working with an organisation on a project related to your studies. Starts: 24 Feb & 13 July 2020 Entry requirements Minimum entry requirements University Entrance or equivalent Useful New Zealand school subjects All subjects are useful, in particular language rich subjects from AUT’s subject list (refer to the University Entrance section on page 44). English language requirements IELTS (Academic) 6.0 overall with all bands 5.5 or higher; or equivalent. Don’t meet the entry requirements? Consider starting with our Certificate in Hospitality and Tourism. Hannah Stockwell Parks and Recreation Administrator, Majors Tauranga City Council, Tauranga Bachelor of International Hospitality • Accommodation Management in Accommodation & Food • Event Management and Beverage • Food and Beverage “I decided to study AUT's hospitality • Human Resource Management degree because I have a passion for • Marketing hotels, and I really wanted a career where I could travel and work in hotels • Tourism worldwide. When a friend told me about You can also complete this degree without a major. AUT and its hospitality programme, I looked into the degree and could see that it was a perfect fit and offered What this qualification covers great opportunities for me. The main highlights for me were the practical Explore the concepts and processes critical to hospitality operations, components of the degree. I loved and develop the foundation to study management principles and having the opportunity to gain skills in practices in a hospitality context. The practical side of this programme the kitchen - as well as make delicious involves working in front of house in our two training restaurants, food - by working in AUT's on-campus and learning to use commercial kitchen tools and equipment to a restaurant and café. The lecturers professional level without compromising health and safety standards 1. were fantastic and very supportive. While I was at AUT, I took part in the Regional Auckland Culinary Fare and Year 1 the New Zealand Culinary Fare. I was Your first year lays the foundation of concepts and systems essential awarded silver in the wine and beverage, for managing hospitality properties. You choose whether to continue and table setting categories. I learned a in a generic degree or select a single or double major to study from lot from these competitions.” your second year onwards. 16
Papers you take in your first year: • Applied Food and Beverage Management (Kitchen) • Applied Food and Beverage Management (Restaurant) • Culture and Society • Hospitality Information Communication Technology • Knowledge and Inquiry • Finance for Hospitality, Tourism and Events - A Practical Approach • Organisation and Human Behaviour Perspectives • Academic Communication: Conventions and Expectations Huge opportunities for workplace experience and Year 2 & 3 international study exchanges In your second year, you examine human resource management in hospitality organisations and focus on your chosen major or electives. In Year 3 you study strategic management as it relates to the hospitality industry and undertake advanced study in your selected major. You also choose electives to balance your qualification. In your final semester, you complete workplace experience in an organisation related to your major; a great chance to apply what you have learnt and make valuable industry contacts before you graduate. Double your career options – study hospitality and: • Bachelor of Business (conjoint) Today, standing out from the crowd is more important than ever. Conjoint programmes and second majors double your knowledge and opportunities, but don’t take double the time to complete. Kevin (Zhongwei) Li China Conjoint programme National Sales Manager, Julius Meinl Coffee, Shanghai You study two degrees at the same time in a single programme of Bachelor of International Hospitality study. It’s possible to complete two three-year degrees in four to five Management years. You need to maintain a B grade average across all papers and do papers from each degree every year. “My role is to develop the overall business strategies and expand the market share of Austrian brand Julius Second majors and minors Meinl Coffee in China. One of my main When you take a second major from the majors available in your target markets is on-trade, including degree this is called a double major. If you take the second major from sales to all international hotel groups, another AUT degree this is called an additional major. restaurants, café chains, and airlines. I get great satisfaction when we meet Minors are also available in these and some other subjects. Adding a or exceed expected business growth, second major or a minor allows you to study another area that interests or when a business solution helps you from a wide range of subjects, so long as your timetable permits. our business partners increase sales or improve consumer satisfaction. I first came to New Zealand to study AUT encourages early application. Places are limited. English, and then started my Bachelor of International Hospitality Management at AUT. It was quite clear that hospitality 1. For the full list of capabilities required in culinary arts programmes and papers with operational content visit www.aut.ac.nz/hospitalitytourism management was the subject for me, as I wanted to become a professional manager in a five-star hotel, and AUT was well known for its hospitality and For more details visit www.aut.ac.nz/hospitalitytourism tourism programmes.” 17
UNDERGRADUATE Course planner Bachelor of International Hospitality Management In Year 1 all students do the same papers. To complete this degree you need a total of 360 points. YEAR 1 PAPERS Applied Food and Beverage Management (Kitchen) 15 points Applied Food and Beverage Management (Restaurant) 15 points Hospitality Information Communication Technology 15 points Knowledge and Inquiry 15 points Culture and Society 15 points Academic Communication: Conventions and Expectations 15 points Finance for Hospitality, Tourism and Events: A Practical Approach 15 points Organisation and Human Behaviour Perspectives 15 points All students take the Year 2 & 3 papers below. You also need to complete additional papers in your second and third year to make up the total of 360 points you need for your degree. You can do this by: • Option 1: studying one major and elective papers • Option 2: studying two majors (no electives) • Option 3 (generic degree): studying papers from across the Bachelor of International Hospitality Management to make up the total of 360 points (you need to include 45 points at level 6, 45 points at level 7 and two electives) You can talk to us about which option is best for you. You don’t need to make this choice until the end of your first year. ACCOMMODATION MAJOR YEAR 2 & 3 PAPERS Hospitality Human Resource Management 15 points Hospitality Strategic Management 15 points Hospitality and Tourism Financial Management 15 points Service Management for Hospitality 15 points Facilities Development and Design 15 points Rooms Division Management 15 points Hotel Management Simulation 15 points Hospitality Sales and Marketing 15 points Hospitality Work Integrated Learning 60 points EVENT MANAGEMENT MAJOR YEAR 2 & 3 PAPERS Hospitality Human Resource Management 15 points Hospitality Strategic Management 15 points Event Planning 15 points An Event Perspective 15 points The Event Design Experience 15 points Event Production 15 points Contemporary Issues in Event Management 15 points Leadership Principles, Perspectives and Practice 15 points Hospitality Work Integrated Learning 60 points FOOD AND BEVERAGE MAJOR YEAR 2 & 3 PAPERS Hospitality Human Resource Management 15 points Hospitality Strategic Management 15 points Hospitality and Tourism Financial Management 15 points Gastronomy 15 points Service Management for Hospitality 15 points Professional Wine Studies 15 points Beverage Management 15 points 18
International Food and Beverage Management 15 points Hospitality Sales and Marketing 15 points Hospitality Work Integrated Learning 60 points HUMAN RESOURCE MANAGEMENT MAJOR YEAR 2 & 3 PAPERS Hospitality Human Resource Management 15 points Hospitality Strategic Management 15 points Employment Relations 15 points Workplace Health, Safety and Conflict Management 15 points Hospitality Career Development 15 points Learning and Development 15 points Global Mobility 15 points Leadership Principles, Perspectives and Practice 15 points Hospitality Work Integrated Learning 60 points MARKETING MAJOR YEAR 2 & 3 PAPERS Hospitality Human Resource Management 15 points Hospitality Strategic Management 15 points Hospitality Sales and Marketing 15 points Marketing Insights 15 points Research in Marketing, Advertising, Retailing, Sales 15 points Marketing Relationships 15 points Consumer Behaviour 15 points Strategic Marketing B 15 points Attitudes, Cognition and Behaviour I B 15 points Hospitality Work Integrated Learning 60 points TOURISM MAJOR YEAR 2 & 3 PAPERS Hospitality Human Resource Management 15 points Hospitality Strategic Management 15 points Cultural Heritage Management 15 points Transportation Operations and Management 15 points Tourism and the Environment 15 points Tourism Planning and Development 15 points Contemporary Issues in Travel and Tourism 15 points Tourist Behaviour 15 points Tourism and Indigenous Cultures 15 points Tourism, Hospitality and Events in the Digital Age 15 points Hospitality Work Integrated Learning 60 points 19
UNDERGRADUATE Bachelor of International Hospitality Management Accommodation SEE YOURSELF AS: āā Interested in how the accommodation industry works āā Friendly and polite, helpful and patient āā Professional, efficient and responsible āā Able to relate to people from a range of cultures āā Having strong communication and people skills A successful hotel has to run efficiently and meet the needs of Sharon Malloy its ever-changing guests. If you’re planning to work in the hotel Front Office Team Leader, industry, this major will give you the knowledge you need to succeed. Pullman Auckland It covers hotel operations, front office operations, hotel facilities Bachelor of International Hospitality and design, rooms division management, sales and marketing and Management in Accommodation financial management. “I’ve always dreamt of owning my own hotel one day, and chose AUT because Accommodation papers I knew it would set me up well for my future career. AUT is well known in • Facilities Development and Design New Zealand and on a global scale. • Hospitality Sales and Marketing It’s a privilege to hold a degree from a • Hospitality and Tourism Financial Management university that is innovative, student focused and known for producing • Hotel Management Simulation world-class contributing citizens. • Rooms Division Management • Service Management for Hospitality “Through the AUT Internz programme I was awarded a 12-month scholarship to Refer to pages 16 and 17 for core papers for all Bachelor of take up a position at The Broadmoor in International Hospitality Management students. These papers Colorado Springs. It was one of the most are in addition to the major-specific papers above. daring and life-changing decisions I’ve made in my life. Career opportunities “My position at the hotel was in the front office department. I started as a rooms • Front office management agent, and was promoted to the role • Guest relations of front office supervisor. Being able • Corporate sales office to work internationally and experience another culture while expanding my • Regional sales office hospitality skills and résumé grew my confidence, and deepened my AUT encourages early application. Places are limited. understanding of the hospitality industry on a much wider level. “After returning to New Zealand, I joined the front office of the five-star Pullman Auckland. My time at AUT prepared me well for my current role. AUT has taught me about critical thinking, adaptability and effective time management. I’ve been able to apply all of these skills in my current role as well as during my time at The Broadmoor." For more details visit www.aut.ac.nz/hospitalitytourism 20
Bachelor of International Hospitality Management Event Management SEE YOURSELF AS: āā Creative, imaginative and innovative āā Able to pay attention to detail āā A good organiser āā Someone who can keep to deadlines āā Confident and organised āā A great communicator and decision-maker Events are vital in hospitality. Whether it’s a wedding, conference or concert - events need to be planned, organised and managed. If you Georgia Oude Wansink want a career in event management, this major is a great stepping 3rd-year student, Bachelor stone. You explore event planning, public relations, marketing, of International Hospitality leadership principles and practices, project management and Management in Event Management and Marketing financial management. “At the end of Year 11 in high school I was Event Management papers looking into universities and possible degrees and career paths, so I could • An Event Perspective choose what school subjects to take. • Contemporary Issues in Event Management When I was looking through the AUT programme guides I came across event • Event Planning management and I decided that was • Event Production something I could really see myself doing • Leadership Principles, Perspectives and Practice in the future. • The Event Design Experience “I would highly recommend the Bachelor Refer to pages 16 and 17 for core papers for all Bachelor of of International Hospitality Management. International Hospitality Management students. These papers I think it offers you so much knowledge, are in addition to the major-specific papers above. as well as the opportunity to get workplace experience at the end of your degree. I've had so much support from Career opportunities lecturers and students, and I believe that at AUT you're provided with just the right • Conference organiser amount of support. The programme has • Event manager me excited to get into the industry and • Sport, recreation and leisure events manager begin my career. • Trade show organiser “Hospitality is not only about hotels. It • Conference organiser goes so much further and is one of the • Entertainment industry most influential industries because every • Festival management person on the planet comes into contact with the hospitality industry in some way • PR and communications or another. I love the idea that you can • Wedding planner/coordinator create a memory for a stranger within this industry. AUT encourages early application. Places are limited. “I've loved the connections I've been able to develop through my time at AUT. I've met so many great people - both lecturers and students - who have brightened my experience of university. I've made some amazing friendships.” For more details visit www.aut.ac.nz/hospitalitytourism 21
UNDERGRADUATE Bachelor of International Hospitality Management Food and Beverage SEE YOURSELF AS: āā Having a passion for food and beverage āā Having strong leadership and team management skills āā A good organiser and problem-solver āā Good at time management āā Adaptable and well-organised āā Highly motivated with excellent communication skills āā Confident and professional Think of any event, holiday or great hospitality experience Bhavna Aakansha and at its centre you’ll find great food and fine wine – or your Pawan Abhilasha Senior Food and Beverage beverage of choice. If you’re interested in working in the food Supervisor, Sudima Auckland Airport and beverage sector of the industry and helping to create these Postgraduate Diploma in International memorable experiences, this major is a great starting point. It covers Hospitality Management international food and beverage management, gastronomy, service Bachelor of International Hospitality Management in Food and Beverage management, sales and marketing, and financial management. “What I enjoy most about my career is Food and Beverage papers interacting with guests and learning about them. I enjoy developing new • Hospitality and Tourism Financial Management skills and knowledge every day, and • Hospitality Sales and Marketing taking more and more responsibilities in my role. • International Food and Beverage Management • Gastronomy “As a senior food and beverage • Professional Wine Studies supervisor, I’m responsible for supervising different shifts, training and • Service Management for Hospitality looking after staff, managing the bar, • Beverage Management handling guest complaints, and always maintaining a high level of standard and Refer to pages 16 and 17 for core papers for all Bachelor of guest satisfaction. I’m also working side International Hospitality Management students. These papers by side with my managers to help my are in addition to the major-specific papers above. team to become stronger. “All the assignments and projects I’ve Career opportunities completed during my studies have • Restaurant entrepreneurship equipped me with the skills to handle • Food and beverage manager situations effectively. At AUT, I’ve learned how to develop a professional and • Restaurant manager positive relationship with the guests, • Food and beverage events handle guest complaints and help guests out however I can to make their stay with AUT encourages early application. Places are limited. us satisfying. “The environment at AUT is enjoyable, and full of friendly and helpful academic staff. AUT provides a high level of education, and I loved that our lecturers were taking time out to sit down with us to discuss assignments or career opportunities in the hospitality industry. I also enjoyed the many activities on campus.” For more details visit www.aut.ac.nz/hospitalitytourism 22
Bachelor of International Hospitality Management Human Resource Management SEE YOURSELF AS: āā Having excellent people skills āā Able to negotiate and problem-solve āā Good at verbal and written communication āā Capable of keeping confidences āā Calm and patient āā Confident and professional Hotels, tourism ventures, travel companies and restaurants have to Paul Cho find the right people for the job – the better their team is, the more HR Administrator, customers enjoy their experience. If you’re interested in dealing with Pullman Auckland the staffing and training side of hospitality and tourism, the Human Bachelor of International Hospitality Resource Management major will give you the tools you need to Management in Human Resource Management find and develop the right people. You’ll develop the skills for the training, development and recruitment of personnel from diverse “After secondary school, I studied cultural backgrounds. science but then realised that science wasn’t a suitable pathway for me. I then started working in restaurants and cafés, Human Resource Management papers and really fell in love with the hospitality • Hospitality Career Development industry. I had finally found something I enjoyed and was very good at. That’s • Employment Relations when I decided to study hospitality. • Global Mobility • Workplace Health, Safety and Conflict Management “Hospitality is an industry people • Leadership Principles, Perspectives and Practice sometimes underestimate. However, globalisation and an increase in the • Learning and Development number of tourists all around the world mean that there are countless Refer to pages 16 and 17 for core papers for all Bachelor of opportunities in this industry, including International Hospitality Management students. These papers many opportunities to work overseas. I’m are in addition to the major-specific papers above. currently working as an HR administrator at Pullman Auckland, and so much of Career opportunities what I’ve learnt at AUT is applicable to my work. • Hospitality recruitment • Training and development “AUT is known as one of the best hospitality schools in New Zealand. • Employment relations It offers not only the best learning • Human resource manager environment, but also easily • Industry training advisor approachable lecturers, a friendly environment, great location and the best resources for students. AUT encourages early application. Places are limited. “In hospitality, industry experience is key. Get out there and try to have various experiences in the industry to gain a better understanding of the industry. I was fortunate enough to complete an internship at AccorHotels as well as a collaborative research project with Boston University. Experiences like these will definitely help you throughout the For more details visit www.aut.ac.nz/hospitalitytourism degree and in your future career.” 23
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