Zero Emissions Ambition - We empower sustainable progress
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Zero Emissions Ambition We empower sustainable progress 01 02 03 Let’s get What’s What are started affecting we doing the planet? about it? 2
The planet needs renewable energy We are building the path for a sustainable future. to zero emissions. We are leading the fight against climate change There is no doubt that the sustainability paradigm through our commitment to total decarbonization. will disrupt global social, political and economic By eliminating our direct and indirect greenhouse landscapes. However, in times of upheaval, there is gas emissions and moving towards a sustainable also great opportunity to reimagine and reshape electrification powered by renewable energy. We help the future. Through innovative problem-solving and ensure that our planet does not warm by more than bold actions, Enel’s climate strategy supports the 1.5°C, the maximum temperature increase to avoid a planet and its people in a just transition1 to a more climate crisis as defined by the Paris Agreement. sustainable future. By 2040 we aim to reach zero emissions - much This report frames our strategy towards zero earlier and ambitious than the global net zero goal emissions within the context of the global energy for 2050. We are committed to eliminating emissions transition to renewable sources and as a part of across all our direct operations, while also indirectly Enel’s decades-long fight against climate change. through our suppliers and customers. We will also We outline key aspects of our strategy in the short, exit the natural gas business so that all the energy we medium and long-term, supporting our future goals provide to our customers is renewable electricity. with our current actions to promote the energy transition. 1 See page 30 for more information. Zero emissions roadmap Zero emissions ambition 100% Renewable energy production and sales, and exit from gas value chain 2040 2050 Net-Zero World 5
Zero Emissions Ambition We empower sustainable progress 02 What’s affecting the planet? Climate change and the solutions to address it 6
The increase in atmospheric CO2 levels in the past in the previous 250 years = 200,000 years 36.3 1 Gt +1.1ºC 250x gigatons (GT) of CO2 increase of average faster global temperature the energy- the equivalent the rate of increase since the pre-industrial related CO2 weight of 200 in CO2 levels from era (1850-1900). emissions in 2021 million elephants human activities vs natural activities 7
Zero Emissions Ambition We empower sustainable progress Climate change is accelerating… Since the beginning of breaking temperatures form the The future of climate change industrialization, human activity basis for what is likely to become is unpredictable, but one has caused harmful CO2 emissions a global humanitarian crisis. thing is certain: to skyrocket. Every year, we Furthermore, scientific data and increasingly feel the impacts of our projections reveal that our current it will not stop on its own. actions; rising sea levels, extreme climate reality is just a taste of an This is a human problem that weather events and record- unprecedented future. needs a human solution. Milestones in climate change policy 2015 2015 2021 Paris Sustainable COP26 Glasgow Agreement Development Goals Climate Pact The first legally binding A series of 17 Global agreement for international treaty aimed interconnected global sustained reductions in at reducing greenhouse goals developed by the global greenhouse gas gas emissions to ensure United Nations to reduce emissions to meet the that the average global inequality, spur economic objectives of the Paris temperature does not growth and tackle Agreement, with the increase by more climate change. ultimate goal of Net-Zero than 1.5°C. by mid-century. …so we need to be faster. Sustainability is not a passing trend, and value chain to guide the We know where we and ad-hoc actions are not enough energy transition. By continually need to go, and now to solve the problem of climate collaborating with government, we must act quickly to change. That’s why at Enel, we corporate partners and get there. believe in a fundamental paradigm consumers, we are empowering shift to achieve a sustainable sustainable progress through future. This mindset is built into innovative technologies and new everything we do and has led us methods of electrification and to redesign our business model decarbonization. 8
02 What’s affecting the planet? Climate change, electrification and decarbonization The decade of electrification Electrification The transition to renewable energy sources is already The process of replacing technologies that underway, propelled by changing consumer habits use fossil fuels (such as coal, oil and natural and cutting-edge technologies. Global electricity gas) with technologies that run consumption is due to triple in the coming decade, on electricity. and as such, the energy sector is poised to lead the paradigm shift towards a sustainable future. The benefits of electrification include cutting greenhouse gas emissions, increasing Increased electrification is coupled with increasing energy efficiency and security, ensuring eco-consciousness, as consumers are more aware of affordability through renewables, improving the energy consumption associated with the products urban air quality, creating new jobs and, of they buy. At the same time, electrification efforts are course, helping to fight climate change. supported by digitalization, improved infrastructure and advancements in renewable energy storage. Decarbonization Francesco Starace The process of removing or Chief Executive Officer and reducing carbon emissions from General Manager of Enel the energy supply system, leading “We will see electricity taking on a to fewer greenhouse gas emissions leading role, even in sectors where and a greener planet. it had never previously been present”. Sustainable energy: the key to decarbonization Decarbonization and sustainable energy go hand-in-hand. Renewable energy will fuel the carbon-free future. That’s 1 why the energy transition from fossil fuels to renewable sources like solar, wind and hydropower is a cornerstone in Electrification the fight against climate change. The shift to sustainable energy, however, is more complex than simply abandoning fossil fuels all at once – which 2 Decarbonization may also result in premature interruption of vital services. 3 The decarbonization process requires management that guarantees grid stability, resilience and efficiency to Less greenhouse ensure clean, affordable energy for all and a more efficient gas emissions use of energy. Enel is leading the fight against climate change through a comprehensive strategy that prioritizes both people and 4 Greener, more the planet. sustainable planet 9
03 What is Enel doing about it? Our sustainability journey 11
Zero Emissions Ambition We empower sustainable progress Enel’s milestones on climate action Our 2040 ambition towards zero emissions is the natural next step in our decades-long fight against climate change. Over the years we have positioned ourselves as leaders in the energy transition, collaborating with international organizations and advocacy groups to promote sustainability. 2017 2008 Enel X Creates a global business line Enel Green Power to accelerate innovation and drive the energy transition Incorporates all of Enel’s using advanced solutions activities in the wind, solar, like energy management and geothermal, run-of-the-river financial services, technological hydroelectric and biomass innovations for decarbonization fields in Europe, North, Central and electrification and and South America into a alternative, sustainable business single company to promote models for people, communities, the development of institutions and companies. renewable energy. 2015 2018 2050 100 TWh of renewable Decarbonization output per year Pledge Celebrates its tenth anniversary Pledges to decarbonize as a renewable company with Enel’s energy mix by 2050, groundbreaking results: 100 coinciding with the launch TWh of power generation, of the United Nations SDGs a growth rate of 3 GW of and the Paris Agreement. capacity per year and over 1,200 Announces its first science- operating plants in 30 countries. based target to limit direct greenhouse gas emissions by 25% by 2020, as compared to 2007. 12
03 What are we doing about it? Enel’s sustainability journey 2019 2021 Sustainability Gridspertise Linked Bonds Launches a company dedicated to the digital transformation Launches the world’s first general of power grids to become a purpose SDG-linked bonds in trusted partner for all types of US markets for $1.5 billion and in Distribution System Operators European markets for €2.5 billion, (DSOs). Rolls out integrated embedding its climate strategy smart grid solutions, the primary into its sustainable finance model. facilitator of decarbonization and electrification targets. Business Ambition for 1.5°C 2040 Zero emissions Becomes the first Italian Commitment company to join the United Brings forward its Nations business campaign decarbonization commitment to limit the maximum global from 2050 to 2040. In temperature increase to 1.5°C addition, Enel sets a new from pre-industrial levels and record with more than 5 GW achieve Net-Zero emissions of global renewable capacity, by 2050. while Enel Grids reaches one million prosumers (producer + consumers) connected to its network. 2020 2022 ESG and Climate Enel X Way Leaders Launch a new company dedicated to simplifying the Included in the MSCI ESG world of electric transport Leaders index after receiving and making e-mobility easily its first AAA rating by accessible to everyone, leading ESG provider MSCI leveraging the Group ESG Research, due to an longstanding expertise in accelerated ambition for its the field. decarbonization roadmap. Was also featured in the prestigious ‘A List’ for climate change Decarbonization released by CDP. commitment: Climate Science-Aligned Launches new mid and long term targets to mitigate its direct and indirect emissions across its entire value chain, validated by SBTi in coherence with limiting global warming to 1.5ºC. 13
Zero Emissions Ambition We empower sustainable progress 04 What is Net-Zero? 14
Residual emissions -++carbon REMOVALS Net-Zero 15
Zero Emissions Ambition We empower sustainable progress Net-Zero is the point at which global warming stops To put it simply, Net-Zero refers to the balance Net-Zero is a cornerstone of the sustainability between residual and inevitable global greenhouse paradigm. It is crucial to averting an irreparable gas emissions produced by human activities and the climate and humanitarian crisis and promoting removal of such emissions to ensure net zero overall sustainable development. emissions. As such, international organizations and experts have agreed that the world must be Net-Zero by To limit the global temperature increase to 1.5°C, as compared 2050. However, there are sectors that can progress to the pre-industrial era (1850-1900), the world needs to: even faster and further. This is the case of the power sector, which can be fully decarbonized - as 1 Reduce the greenhouse This is our priority! We technology is already available - while maintaining gas emissions that people will mitigate all our reliability and affordability. Actually, many States are generate. direct greenhouse gas pursuing ambitious decarbonization goals for the emissions, while reduce Neutralize the impact of any our indirect emissions power sector. 2 + residual emissions by permanently as much as possible - removing the equivalent volume, given current global Enel is ten years ahead of the global standard, as a very last resort mechanism and much limited. technological constraints. showing an ambition that moves beyond: we aim to achieve zero emissions by 2040. Getting to Zero emissions isn’t as easy as it seems The world is entering an unprecedented landscape and must adapt to new environmental, social and political realities. While it is impossible to predict the future, we have identified key risks and opportunities Physical Transitional Changes in Social, economic to guide our stratagem. the environment. and political shifts related to the energy Current and future challenges are related to transition. two phenomena: Physical phenomenon Transition phenomenon Changes in the environment directly affect The transition to renewable energy will cause electricity demand & renewable energy generation. complexities throughout the value chain. Chronic physical changes Socioeconomic changes Average global temperature Lack of coordination Sea levels in carbon pricing policies Rainfall Solar radiation Ineffective incentives or regulatory systems Acute physical changes Volatile market Heat waves dynamics Flooding Slowdowns and Hail interruptions to the raw materials Windstorms 16 in the supply chain Lightning
04 What is Net-Zero? Greenhouse gas emissions scopes How do you measure greenhouse gas emissions? The following three scopes are internationally recognized categories for measuring the different kinds of greenhouse gas emissions a company produces in its operations and value chain. It includes the following gases, measured as carbon dioxide equivalent (CO2eq): CO2, CH4, N2O, HFCs, PFCs, SF6. Scope 1 Scope 2 Scope 3 Direct emissions Indirect emissions Other indirect from electricity emissions The greenhouse gas The emissions that are This is the most comprehensive emissions a company produced from the energy scope, as it involves all indirect produces directly by running that a company uses in its emissions produced across a its facilities, machinery and operations. company’s value chain. This vehicles. In the case of ranges from the emissions Enel, this is related to the by suppliers to the use of its energy we produce for our products by end consumers. customers. Company Purchased Capital Leased Fuel and facilities electricity, steam, goods assets energy related heating & cooling activities for own use Company Processing Transportation Use of sold vehicles of sold and distribution products products Waste Employee Business generated in commuting travel operations Franchises Investments End-of-life treatment of sold products 17 17
Zero Emissions Ambition We empower sustainable progress 05 How do we reach Zero emissions? Our strategy for a carbon-free future 18
Do all roads lead to a carbon-free future? While Net-Zero is the widely agreed-upon goal, there are different ideas on how to get there and progress even further. Governments, industries and consumers want to decarbonize while also ensuring fair practices and prices. As such, we need a clear strategy that takes into account both people and the planet. Enel’s comprehensive and ambitious strategy guides the pathway to go even faster and beyond: to be zero emissions across our entire value chain by 2040. 19
Zero Emissions Ambition We empower sustainable progress Zero emissions Roadmap Simply put, by 2040 we aim to no longer produce CO2 We have accelerated our targets We will be We have brought forward our zero emissions commitment both for direct and indirect emissions ZERO EMISSIONS by 10 years, from 2050 to 2040, through a complete shift to 100% renewable sources. 1 gigawatt (GW) = 1 billion watts of energy is enough 1 GW to power 750,000 of power homes in the United States for a year 75 GW of renewable 2025 gCO2eq/kWh capacity, including Battery storage The grams CO2 equivalent per kilowatt-hour indicates how much greenhouse gasses are emitted for a given energy source. The higher the number, the more carbon is produced. Exit Enel’s 2030 goal coal - + 2027 Windpower Coal power 11 gCO2eq/kWh 820 gCO2eq/kWh generation Reduce direct emissions to -55% 85% of installed capacity reduction of from 72 gCO2eq/kWh indirect emissions renewable 2030 1 10 the CO2 emissions than that of coal! from Gas Retail business (vs 2017) sources 100% 0 Exit from of the electricity produced and sold MtCO2eq natural gas value chain 2040 by Enel No more CO2 emissions from from renewable sources power generation and retail! MtCO2eq The metric tons of CO2 equivalent are the total amount of greenhouse gasses produced. 1 ton of CO 2 20
05 How do we reach Zero Emissions? We define all our targets in line with the Science They enable private organizations to set science- Based Targets initiative (SBTi), which establishes based emissions reduction targets to reduce the scientific goals, criteria and recommendations to impacts of climate change. achieve Net-Zero. Our mid and long-term decarbonization targets The SBTi is a partnership between the Carbon embedded into our business strategy and covering Disclosure Project (CDP), the United Nations Global our direct and indirect emissions have been certified Compact, World Resources Institute (WRI) and the by the SBTi per their methodologies and standards. World Wide Fund for Nature (WWF). Key characteristics of our strategy Frameworks for Awareness and Positive impacts Scalability and Measurements risk identification, flexibility for on both people adaptability to over the short, analysis and different future and the planet economic and medium and mitigation climate scenarios environmental long-term changes How are we going to achieve zero emissions? Becoming zero emissions by 2040 requires a strong We have adopted an integrated approach by reducing acceleration in the development of renewables and both direct and indirect emissions to decarbonize our energy efficiency, acccompanied by a complete value chain. overhaul of our investment planning and economic models. The greenhouse The greenhouse gasses that How will gasses Enel produces How will our supply chain produces we reduce we reduce direct emissions? indirect emissions? Producing electricity Increasing sales of Switching customers from Purchasing renewable exclusively from renewable renewable electricity to natural gas to electricity electricity for Enel’s sources end customers consumption Electrifying fleets Reducing electricity Engaging suppliers to Promoting a circular and buildings technical losses of the decarbonize their products economy for new assets grids and services and manufactured components SF6 Replacing and installing Creating standards for Digitalizing assets and Promoting teleworking and SF6-free components sustainable construction processes remote operations sites 21
Zero Emissions Ambition We empower sustainable progress Our unique approach What makes our strategy different? Our plan for mitigating carbon emissions encompasses high-impact elements that create value. Some of the core elements of our strategy include: Cutting out, not compensating Instead of aiming to offset our carbon emissions through carbon removal technology or nature- based solutions, our strategy gets to the root of the problem. We will transition entirely to renewable energy throughout our value chain and for our end- consumer, thereby exiting from the coal and natural gas value chains. Ambitious and pragmatic Our business model is in line with the maximum ambition of Paris Agreement objectives to limit the global average temperature increase to 1.5°C. In fact, we are ten years ahead of global standards. To define this strategy, we have conducted risk mitigation analysis across different climate scenarios to ensure that our approach takes into account foreseen eventualities, while maintaining the flexibility needed for resilience during unpredictable circumstances. Consumers benefit Our business strategy is customer centric. By increasing electrification, efficiency and availability of renewable energy, we will provide clean, inexpensive and reliable electricity supply and services. Looking ahead to 2030, our consumers will see a 40% drop in their energy bills, and up to an 80% reduction in their carbon footprint. Comprehensive impact Our holistic strategy spans 3 scopes of direct and indirect emissions, as a way of categorizing the different kinds of carbon emissions we produce (see page 23 for more information). Worldwide recognition Sustainability has been built into our business model since our founding, which is why we collaborate with international organizations like the United Nations to not only shape our goals, but also to help set international industry standards. 22
05 How do we reach Zero Emissions? Our strategy for a carbon-free future Electrifying our way to Zero Emissions Electrification is a cornerstone Enel X and Enel X Way of Enel’s Zero emissions ambition New sustainable business solutions for everyday use To tackle the challenges posed by climate change, we Spurred by artificial intelligence and data analysis, must… the new ways we use energy opens up countless opportunities. Enel X and Enel X Way enable people Generate more and Transfer the benefits Transform today’s power to live and move smarter and more sustainably. By more electricity from of a decarbonized grids into smart grids renewable sources. electricity carrier to to manage increasingly responding to ever-changing needs through simple, other sectors, such decentralized innovative and scalable solutions, we generate radical as transportation and generation, two-way improvements in everyday life for people, businesses, construction. energy flows and a growing demand for and cities. electricity. Electrification’s benefits go beyond decarbonization. People Businesses Cities Transforming homes Unlocking new value Transforming urban In addition to reducing greenhouse gas emissions, to make them smarter, through simple, environments to electrification also: more comfortable scalable and innovative improve quality of and sustainable, solutions, with new life by developing Enhances energy efficiency and circularity through putting people in opportunities and solutions for smart control of their home lower costs. lighting and energy increased flexibility of the energy system. environments. use, connectivity and mobility. Empowers customers. Maximizes affordability and security of supply Enel Grids through highly resilient power grids. Innovative infrastructure for sustainable Improves air quality, particularly in cities. development Guided by our Grid Futurability® strategy, we have Creates quality jobs emerging from a well-planned adopted a customer-oriented industrial approach just transition. to renew, reinforce and expand our grids over the coming years. By strategically deploying technologies, we will make better use of existing power networks and build fully digital smart grids. We will also combine This evolution requires flexible and open systems robust infrastructure with advanced technological in which customers, retailers, aggregators, energy solutions to increase grid resilience, participation and generators and new stakeholders can operate and sustainability, both in urban and rural areas. collaborate to accelerate the energy transition. How can we ensure these grids will be sustainable? Our global, customer-oriented industrial approach Fundamental components of the distribution network to electrification is being led by three core business such as transformers, panels, switches and cables lines: Enel X, Enel X Way and Enel Grids. will be constructed with circular economy models, thereby maximizing the use of recycled material along the supply chain. This harmony of short-term and long-term strategic priorities boosts benefits and stakeholder satisfaction, while lowering the carbon footprint of our network assets. 23
Zero Emissions Ambition We empower sustainable progress Reducing our greenhouse gas emissions to zero In 2022, Enel drew up a new decarbonization Current targets foresee an overall 99% reduction, roadmap that envisages reducing all its direct and beyond the 90% threshold expected by global indirect greenhouse gas (GHG) emissions across its standards such as SBTi, as several exogenous factors entire value chain. Indeed, the Group aims to achieve shall be overcome in the short to medium term to a 100% reduction across all its GHG emissions by reach such ambitious milestone. These factors include 2040 compared to 2017. the development of new carbon-free technology solutions in the supply chain at large-scale, while also the change of certain market conditions and policies to enable zero emissions business models. Enel’s carbon footprint reduction roadmap, including all absolute scope 1, 2 and 3 emissions (MtCO2eq)1 190 MtCO2eq -30% 133 MtCO2eq -68% 60 MtCO2eq -99% -100%
05 How do we reach Zero Emissions? Our strategy for a carbon-free future Decarbonizing across our business lines We have defined four concrete targets to decarbonize our business activities, all them certified by the Science-Based Targets initiative (SBTi) and in line with keeping global warming within 1.5 ºC. 2017* 2030 2040 ZERO BASELINE Power generation ZERO Scope 1 365 72 ZERO0 Greenhouse gas emissions from the thermoelectric power plants that we use gCO2eq/kWh gCO2eq/kWh ZERO gCO /KWh ZERO 2eq to produce energy. -80% ZERO We will produce 100% renewable energy by 2040. ZERO ZERO ZERO Integrated power ZERO Scopes 1 and 3 332 73 ZERO0 Greenhouse gas emissions from the gCO2eq/kWh gCO2eq/kWh ZERO gCO /KWh combination of the energy we produce (Scope 1) and from the energy we ZERO 2eq purchase to other producers to be sold ZERO ZERO -78% to our customers to satisfy their energy demand (Scope 3). ZERO We will sell 100% renewable ZERO energy by 2040. ZERO ZERO Gas retail ZERO Scope 3 ZERO Greenhouse gas emissions from the 25.3 11.4 ZERO0 use of the natural gas we sell to end- MtCO2eq MtCO2eq ZERO MtCO 2eq customers. -55% ZERO We will exit the gas retail business ZERO by 2040 and convert all our sales to electricity. ZERO ZERO Additional emission sources Scopes 1, 2 and 3 Greenhouse gas emissions from supply 23.1 10.4
Zero Emissions Ambition We empower sustainable progress Working together Carbon pricing A policy tool to lower CO2 Global challenges We are dedicated to promoting sustainability emissions by shifting the costs of need global within and outside of our company through the emissions to producers. This national and international advocacy. Our advocacy can take the form of a carbon solutions objectives to support the energy transition and tax (a price per ton of emissions) or a cap-and-trade system (an decarbonization include: auction of emission permits). Promoting more Collaborating Public carbon ambitious climate with suppliers pricing policies policies to support their decarbonization Accelerating the Developing Electrification use of renewable and upgrading as a means for technologies infrastructure decarbonizing through smart grid energy end-uses technologies To achieve these objectives, we collaborate with over By engaging with a wide range of stakeholders, we 20 international associations, including the United work to promote decarbonization, drive forward Nations Global Compact (UNGC), World Business the clean energy sector and create a long-lasting Council for Sustainable Development (WBCSD) and sustainable and inclusive energy transition. The European Association for Storage of Energy (EASE), among others. Environmental organizations Labor institutions Youth associations Private sector European think tanks 26
05 How do we reach Zero Emissions? Our strategy for a carbon-free future Results that matter We are well on our way towards zero In 2022, we took great strides towards emissions decarbonization by developing key aspects of renewable energy and energy efficiency, including: Between Renewable energy generation 2023-2025 In 2022 energy produced from renewable sources we will invest accounted for 49.4% of total consolidated generation. 2022 49.4% ~17 billion 2025 70% euros in renewables 2040 100% Direct emissions reductions Our direct greenhouse gas emissions from power Our investments for 2023-2025 generation (measured in gCO2eq/kWh) decreased by 37% in 2022 compared to 2017. 2022 37% ~94% >80% are aligned with are aligned with the the United Nations European taxonomy 2030 80% Sustainable Development Goals 2040 100% Sustainable construction sites We achieved 100% renewable construction sites. Demand Response Capacity We increased our demand response capacity in 2022 up to 9 GW. Digitalization Through our efforts to digitalize the electricity grid, the total number of end users with active smart meters has reached 45.8 million. Electric mobility Our network of publicly owned charging points for electric vehicles has expanded to 22.6 thousand. Further information on our climate and sustainability strategy and performance is available in our 2022 Sustainability Report 27
Zero Emissions Ambition We empower sustainable progress 06 How are we impacting people? A human-centric approach 28
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Zero Emissions Ambition We empower sustainable progress We empower people to thrive in the energy transition Just transition Decarbonizing economy is a monumental step in In order to tackle pressing environmental challenges like promoting the well-being of both the planet and its climate change, pollution and plummeting biodiversity, people. As such, the challenges posed by the social nations and businesses need to transition to greener, and economic impacts of decarbonization shall by resilient and climate-neutral economies and societies. resolved by practices that promote inclusion and equality. A just transition means “greening” the economy in a way that is fair and inclusive by creating decent work opportunities for all. To do so, we must maximize the social and economic opportunities of climate action, while minimizing challenges by cultivating effective social dialogue and respecting fundamental labor principles and rights. These principles are not exclusive to specific sectors, development levels or regions, but rather, transverse all aspects of the transition. Change means challenge, and also opportunity Significant social, economic and political transitions At Enel, we have created programs to develop the are inherently disruptive. However, within a state of new skills and workforce competencies needed in flux there is also the chance to redesign antiquated the shift to a decarbonized economy. These include systems and anticipate the needs of tomorrow. both enhancing existing skills to improve one’s current role performance (upskilling) and learning new skills Innovation and sustainability are integral to our (reskilling). While some jobs may be lost, others will be strategy, as is the spirit of service and care for our created in their place. It is our responsibility to ensure communities. Enel’s zero emission ambition strategy everyone is prepared. supports a just transition to ensure that no one gets left behind. This reflects the Group’s broader These programs also involve our suppliers in commitment to respecting human rights across the confronting the challenges of the energy transition. entire value chain. By sharing ideas and innovations, we help them integrate resilience into their path of change and The transition to a decarbonized economy has the growth. potential to accelerate growth and technological advancement within the energy sector. In order to Empowering customers to gradually convert take full advantage of these opportunities, we need their energy consumption to electricity – while pioneering policies that balance the right to a safe, simultaneously improving spending, efficiency, clean, healthy and sustainable environment with the emissions and price stability – will be crucial in rights of relevant stakeholders. the upcoming decade. This entails improving and maintaining access to electricity in the most disadvantaged areas and among low-income populations. 30
06 How are we impacting people? A human-centric approach We have a responsibility to the people, businesses internal stakeholders in order to raise awareness, and society in the areas in which we operate. develop a constructive dialogue and co-create Understanding their priorities and helping to development opportunities for the region and fulfill their needs is essential to innovation and its people. the development of competitive, inclusive and sustainable business models that benefit society. We are reducing carbon emissions to give the planet and its people a more sustainable future. We have All our actions are based on the principles of social embarked on our zero emissions ambition roadmap, and environmental sustainability. Every investment taking bold steps guided by a clear and robust decision is made by engaging the main external and strategy to support us now and for the years to come. The future is innovative. The future is sustainable. The future is Zero Emissions. 31
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