Your guide to living in self catered halls 2018/19 - University of ...

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Your guide to living in self catered halls 2018/19 - University of ...
Your guide to living
in self catered halls
2018/19

                        1
Your guide to living in self catered halls 2018/19 - University of ...
Putting you first                                                The Accommodation
    We aim to provide a great sense of community in a safe,
    clean and pleasant environment to enable students to
                                                                     Code of Practice
    learn, live and socialise which ever private hall you live in.   All private providers operate under the National Code
                                                                     for student accommodation:
    As a resident, you have a responsibility to make a positive nationalcode.org
    contribution to your new hall community by following
    regulations set out in this guide, being considerate and
    courteous to your fellow residents and by respecting
    your neighbours who also live in our nearby community.

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Your guide to living in self catered halls 2018/19 - University of ...
A-Z of living
                       A                                                                B
       in self      Absence from hall
                    In the interest of fire and safety, residents are required to
                                                                                    Bars
                                                                                    Campus bars are open seven days a week

    catered halls
                    advise if they are going to be absent for a period of time.
                                                                                    Core: Newark Hall, Jubilee Campus
                    Access to rooms                                                 Echo: Derby Hall, University Park¹
                    During your stay, access is required by the provider’s          Hops: Lenton & Wortley Hall, University Park¹
                    staff and third parties for the following: cleaning,
                                                                                    Latitude: Hugh Stewart Hall, University Park¹
                    cleaning checks, maintenance, sanitary bin replacement,
                    for any emergency situation and as part of an ongoing           Mooch: Students’ Union, Portland Building,
                    investigation. Please refer to your providers Terms             University Park¹
                    and Conditions.
                                                                                    Vesper: Willoughby Hall, University Park¹
                                                                                    The Barn: Sutton Bonington Campus
                    Accommodation room inventory
                    Room inspections will vary per providers please see your        ¹ Bar lunches Monday to Friday 11.30am-2.30pm
                    providers Terms and Conditions.

                                                                                    Barbecues
                    Accommodation Services                                    Please see your provider for guidance.
                    Located in the Portland Building the team are on hand to
                    assist you through your booking process. Further support
                    is provided once you are here with queries and assistance       Bedding
                    with applications beyond first year.                      Please bring your own bedding with you to make your
                                                                              room more homely. Alternatively there are options direct
                         accommodation@nottingham.ac.uk                       with your provider to purchase bedding packs.

                    Animals                                                         Bicycles
                    No pets are allowed in any hall.                                Bicycle storage areas are available at each hall and across
                                                                                    the campuses. Bicycles are left at owner’s own risk and
                                                                                    will require extra insurance cover.

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Your guide to living in self catered halls 2018/19 - University of ...
C                                                                                                                      D
    Cleaning                                                    Complaints                                                Damage/Decoration                                             Departure
    Please check with your provider for the cleaning            For any problems or issues you may have during your       Any damage caused to your room or any University            Please review your contract with the provider.
    schedule in your hall.                                      time in halls, please don’t hesitate to speak to one of   property will be charged to you as an individual.
                                                                your hall's reception team, Warden, Deputy Warden         You are not permitted to decorate or make any alterations
    These usually include cleaning of the communal              and Tutors.                                               to your room. The use of pins or nails is restricted to the   Discipline
    bathrooms weekly and kitchens weekly.                                                                                 noticeboard provided.                                       The Code of discipline details the expectations and
                                                                Counselling Service                                                                                                   conduct we set for all Registered Students. It is important
    Community                                                   The University Counselling Service gives support to
                                                                                                                          Fixing posters/pictures or any other objects to the walls, that you read this document.
                                                                                                                          doors, ceilings or window-frames is likely to leave a mark, nottingham.ac.uk/governance/documents/
    The University of Nottingham is a community of over         students by offering confidential, professional help      even if you use materials that are not supposed to mark.    code-of-discipline.pdf
    44,000 students, from over 150 countries with a range of    with personal, emotional or mental health problems.       We will not allow marks from pins, tape, blu-tak and so
    backgrounds, beliefs and identities. We are committed       nottingham.ac.uk/counselling/index.aspx
    to promoting and providing a safe and respectful
                                                                                                                          on as fair wear and tear.
                                                                                                                                                                                        Drugs
    environment for everyone in our community. There are                                                                  If there is damage in shared areas, the provider will use     Students are warned that the use or possession of illicit
    clear policies around dignity, respect and discriminatory                                                             reasonable efforts to try and identify who caused it. If we   drugs is strictly forbidden in the hall and its precincts
    harassment. Bullying, threatening or offensive behaviour                                                              cannot identify the person responsible, we will spread        and will result in disciplinary action being taken. The
    are all seen as examples of misconduct which could lead                                                               the costs of repair or replacement among the occupiers        University operates a strict zero tolerance on drugs.
    to disciplinary action.                                                                                               who have access to that area of the hall. We will not pass
                                                                                                                          on the costs to residents if we reasonably believe that the   Repeat offenders found with Class B drugs will be
    We believe that everyone deserves respect. You should                                                                 damage was caused by an intruder.                             referred to the Senate Disciplinary Committee and
    give it and expect it from others. And if you feel you                                                                                                                              will face suspension from University accommodation
    aren’t receiving it, you should let us know.                                                                          You must notify the Hall Management team as soon              by the University Assessor. Students found with Class
                                                                                                                          as possible after becoming aware of any damage. If            A drugs will face immediate suspension from University
                                                                                                                          the damage is not reported and becomes worse over             accommodation and referral to the Senate
                                                                                                                          time, residents may have to pay for any repairs and/or        Disciplinary Committee.
                                                                                                                          replacement.
                                                                                                                                                                                        Any student found to be using or supplying illicit drugs
                                                                                                                          You must not remove any contents from the room, from          will be reported to the Registrar, University Assessor
                                                                                                                          the shared areas or from any other part of the residence.     and Security who may inform the Police.

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Your guide to living in self catered halls 2018/19 - University of ...
E                                                          F
    Email address                                              Faith
    When you register with the University you will             Whatever your background or faith, our University
    automatically be given an email address.                   chaplains are here to offer spiritual and pastoral support.
                                                               As well as supporting you in your faith, our chaplains
                                                               can help you practise and explore your beliefs.
    Emergency contacts (out of hours)                          Our chaplains can also advise on:
    Emergency services ambulance/fire/police call Security’s
    emergency number: (0115 951) 8888                           where to worship in the local area
                                                                student faith societies
                                                                balancing your faith with student life

                                                               You’re always welcome to drop into our hospitality
                                                               room in the Portland Building, University Park for
                                                               a chat and a drink.

                                                               More information about Places of Worship and Prayer
                                                               Rooms on our campuses can be found on the website:
                                                               nottingham.ac.uk/chaplaincy/index.aspx

                                                               Fire safety & regulations
                                                               Information can be found in each flat on evacuation
                                                               procedure, assembly points etc. (A more detailed
                                                               summary can be found within your hall).

                                                               Tampering with fire equipment is a criminal offence,
                                                               this includes the smoke detectors, which will result in a
                                                               disciplinary meeting and fine, as well as the replacement/
                                                               repair cost(s) of the appliance(s). Disciplinary action may
                                                               be taken if any student activates the fire alarm through
                                                               negligence. All student guests must be recorded and
                                                               signed in at reception. See Visitors and Kitchen Safety.

                                                               First Aid
                                                               You are advised to call 111 for any medical advice which is
                                                               not an emergency.

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Your guide to living in self catered halls 2018/19 - University of ...
G                                                                                                                        H                                                                 I
     GP service                                                 Grounds and local area                                       Hall Management team                                           Illness and accidents
     Cripps Health centre is available for all students to      The grounds of the University are a fantastic asset to the   The Hall Management team are based in your hall and            All cases of illness or accident must be reported to a
     register. Further information is available in the health   University. University Park contains over 300 acres of       each provider will have different opening hours. Please        Tutor, Warden, or a member of the Hall Management
     section of Student Services web pages.                     landscaped gardens please enjoy them and keep them           familiarise yourself with these times.                         team as soon as possible.
     nottingham.ac.uk/studentservices/support/                  tidy. Take time to explore these areas. We ask all
                                                                students to respect their own grounds in private halls,
     health/index.aspx
                                                                and on campuses.                                             Hall Committee                                                 Insurance
     In addition students at Sutton Bonington can register                                                                   The Hall Committee is made up of student volunteers,           Insurance for residents is provided through Endsleigh
     at Kegworth Health centre.                                                                                              elected by the residents of their halls to represent them as   Insurance. All residents are provided with a basic
     kegworth.net                                                                                                            part of the Students’ Union. The purpose of the committee      insurance for their belongings but are able to purchase
                                                                                                                             is to lead in shaping your experience in halls. They make      additional cover to include IPhones, laptops etc. at a
                                                                                                                             sure your voice is heard through meetings with Wardens,        reduced cost should they wish to take up this option.
                                                                                                                             Hall Management and the Students’ Union – organising a         Should residents need to make a claim they should
                                                                                                                             range of inclusive events to make sure there’s something       contact Endsleigh direct.
                                                                                                                             for everyone to get involved in. Hall Committees ensure
                                                                                                                             that your hall experience is in your hands; so watch out
                                                                                                                             for the elections happening in October.

                                                                                                                                                                                                J
                                                                                                                             Health and safety
                                                                                                                             Please report any health and safety issues you may
                                                                                                                             have to the Hall Management team.

                                                                                                                             Hopper bus
                                                                                                                             The University provides hopper bus services that
                                                                                                                             run from University Park to Jubilee Campus, Sutton
                                                                                                                             Bonington Campus and King’s Meadow Campus.
                                                                                                                             nottingham.ac.uk/about/visitorinformation/
                                                                                                                             busservices.aspx
                                                                                                                                                                                             Junior Common Room
                                                                                                                             An additional bus service is operated by Unite Students
                                                                                                                             for their residents.
                                                                                                                                                                                            (JCR) Committee
                                                                                                                                                                                            The JCR committee is a subordinate body of the
                                                                                                                                                                                            Students’ Union. The aims of the JCR committee are to
                                                                                                                                                                                            promote a community spirit in the Hall, provide a means
                                                                                                                                                                                            of communication between students and other faces of
                                                                                                                                                                                            the SU, Hall Management teams and the Hall Warden
                                                                                                                                                                                            (see Hall Committee).

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K                                                                                                                           L                                                       M
     Keys                                                        Kitchen safety                                                 Laundry                                                    Maintenance and repair
     It is very important that you take care of your room key.   Cooking is only permitted in kitchens within the flats.        On site laundry rooms are available at each hall. The      Please report any maintenance issues to your provider.
     If you lose your key please report this to the Hall         Students must not leave any cooking or hot oil unattended.     laundry rooms have coin and card operated washing
     Management team.                                            Cooking equipment such as hot plates, rice cookers,            machines and dryers.
                                                                 electric woks, kettles, toasters and frying pans are not                                                                  Medical and disability conditions
                                                                 permitted in bedrooms. When using cooking equipment                                                                       You may already have told the University about a
                                                                 in flats, students are expected to comply with any signage     Leaving hall early                                         disability or medical condition. For further support please
                                                                 installed in kitchens. Failure to comply with such signage     Please compete the relevant process as defined on the      contact the University Student support services.
                                                                 could result in disciplinary action. Kitchen and Fire safety   University website. If you are experiencing difficulties
                                                                                                                                please contact the pastoral team.
                                                                 are talks are included in the welcome programme. There
                                                                 will be a talk on fire safety from Nottinghamshire Fire and
                                                                                                                                                                                           Missing persons
                                                                 Rescue Service which we recommend you attend.                                                                             If you notice an unexplained absence or a friend that has
                                                                 Sleeping in kitchens is prohibited for residents and guests.                                                              to stay away unexpectedly please inform the Warden or
                                                                 To raise awareness of kitchen fires please view                                                                           Hall Management team immediately.
                                                                 watchthefire.co.uk which demonstrates how quickly a pan
                                                                 can catch fire.

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N                                                                 P                                                             R
     Noise complaints                                                 Parking                                                       Rubbish and recycling
     Excessive noise will not be tolerated within the hall and can    Parking requests are made via your provider. Not all halls    All students are asked to empty their own bins by taking
     affect others. If you experience excessive noise between         have parking facilities, please make sure this is checked     the contents to the bin store outside of the hall. There
     10.30pm and 8.00am please report this at the time it is          prior to arrival.                                             are recycling facilities for you to use outside the hall,
     happening by ringing the on call pastoral team mobile                                                                          please use them.
     number. Do not wait until the morning to report it. Excessive
     noise outside these times will not be tolerated. A zero          Prohibited items                                              You are asked not to leave bags of rubbish in the corridors
     tolerance is applied during exams.                               The use of candles, tea lights and incense sticks,            and pantries as this is a fire risk to you and to others.
                                                                      shishas/bongs, e cigarettes or smoking in study
     All complaints will be treated in the strictest confidence and   bedrooms or any other part of the Hall and its precincts
     disruptive/noisy residents may face disciplinary action.         is strictly prohibited due to safety concerns.

                                                                      Illegal drugs must not be brought onto University property,
                                                                      this includes associated paraphernalia such as bongs.

                                                                      The possession, use or discharge of any weapon,
                                                                      explosive, fireworks or detonator is forbidden.

                                                                      We may remove any of the items listed above or
                                                                      anything else which is deemed a hazard.

                                                                      Further regulations on weapons and drugs can be
                                                                      found in the University’s Code of Discipline.
                                                                      nottingham.ac.uk/governance/documents/
                                                                      code-of-discipline.pdf

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S
     Security                                                       Students’ Union shop
     The University employs its own in-house Security Team
     and uniformed security officers providing 24-hour
                                                                    located on Campus
                                                                    Monday to Friday: 8.30am–9.30pm
     security which provide secure and safe campuses for all.       Saturday: 9am–5pm
                                                                    Sunday: 11am–5pm
     Each provider will have out of hours presence during           Opening times vary during vacation periods.
     the evening.

     Smoking Policy                                                 Student Service Centres
                                                                    Student Services offers a wide range of help and
     The University operates a strict no smoking policy             support, both for your course and to the wider University
     and smoking inside all buildings is strictly prohibited        experience. They help you with course-related matters,
     (including e-cigarettes).                                      academic, finance and also signpost you for any disability
     nottingham.ac.uk/safety/documents/                             and counselling services. Find out more:
     smoking-policy.pdf                                             nottingham.ac.uk/studentservices

     Sports facilities                                              Social and Study areas
     The new £40 million David Ross Sports Village is now           We encourage all students to explore all the social spaces
     open on University Park offering an inspirational and          in their hall and common rooms.
     accessible sports provision for all.
                                                                 When meeting friends on campus there are six hall bars
     Our indoor and outdoor facilities include state-of-the-art across our campuses each serving themed food and
     fitness suites, three sports halls, swimming pool, climbing drink menus.
     and bouldering wall, 3G and sand-dressed pitches,
     water-based hockey pitch, over 40 grass pitches, three
     pavilions and a boathouse (students only).
     nottingham.ac.uk/sport/davidrosssportsvillage/
     david-ross-sports-village.aspx

     Jubilee Sports Centre offers a variety of facilities
     including a sports hall, squash courts, fitness suite and
     an outdoor 3G playing field. nottingham.ac.uk/sport/
     facilities/jubilee/index.aspx

     Sutton Bonington Sports centre offers a variety of
     facilities including a sports hall, squash courts, badminton
     courts, dance studio, fitness suite, floodlit grass training
     areas and an outdoor 3G playing field. nottingham.ac.uk/
     sport/facilities/suttonbonington/index.aspx

     Sports membership packages start from £107.50 for
     semester only and £189 full year.

     Students’ Union
     Your Students' Union is a student led independent
     charity and a very important part of student life. They
     campaign on issues that matter to you and provide
     entertainment, advice and trips. For more information
     visit su.nottingham.ac.uk

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T                                                          U                                                         V                                                            W
     Television                                                  University Card                                           Visitors                                                        Water
     If students choose to bring a TV with them, or laptop for   Look after your University Card – if lost it will cost    Residents are permitted to have guests for short periods        The water from the taps in the bedrooms and pantries
     streaming, they are responsible for purchasing a licence.   you £15 to replace. Lost or damaged cards need to be      of time with the approval of the other residents within the     is suitable for drinking.
                                                                 reported to the Security Office at the rear of Hallward   Flat. Extended visits are not permitted and residents must
                                                                 Library, University Park Campus.                          not under any circumstances allow any other person
                                                                                                                           to reside in their Room, or the Flat Common Areas. To           Warden
                                                                                                                           ensure compliance with fire and safety regulations, and in      The Hall Warden, Deputy Warden and tutors are
                                                                                                                           consideration of the rights of other residents of a Flat, the   responsible for your pastoral care, welfare and discipline.
                                                                                                                           following procedures must be followed:                          The on call pastoral team is on duty from 10.30pm
                                                                                                                                                                                           – 8.00am and their contact number is displayed in
                                                                                                                           	All residents of a Flat must be aware of a guest             reception by the reception telephone.
                                                                                                                              staying overnight and have their given approval to
                                                                                                                              this. A guest must be registered at the administration/      The Warden and team are available for support and
                                                                                                                              reception office.                                            advice and can refer to other services as appropriate,
                                                                                                                                                                                           to ensure that students are well supported and the hall
                                                                                                                           	A guest must be accompanied at all times by a                functions as a community that benefits everyone.
                                                                                                                              resident and must never be given a Swipe Card or
                                                                                                                              Room key; and
                                                                                                                           	Please check your terms and conditions for lengths
                                                                                                                              of stay for guests.

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Useful Contacts
Accommodation Services
    +44 (0)115 951 3697
    accommodation@nottingham.ac.uk

Health Centre, University of Nottingham
    +44 (0)115 846 8888
    unhs.co.uk/the-university-of-nottingham-health-service.aspx

International Office
    +44 (0)115 951 5247
    nottingham.ac.uk/InternationalOffice

Student Services
    +44 (0)115 748 6500
    nottingham.ac.uk/StudentServices/index.aspx

Students’ Union
    +44 (0)115 84 68800
    su.nottingham.ac.uk                                           Correct at time of print Feb 18
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