YEAR IN REVIEW FY21 - The Counseling Center
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W E B E LI E VE I N
YEAR
S ECO N D C H A N C E S .
IN REVIEW
The Region's Leader in
THE COUNSELING CENTER Behavioral Healthcare
411 C O U RT S T R E E T
P O RTS M O U T H, O H I O 45662
740.354 .6 6 8 5
THECOUNSELINGCENTER.ORG
F Y21
CO NTE NTS
# P O RTS M O UT H ST RON G
FO R OVER 40 Y EAR S
In 1992 we started with a small metal sign outside our building
that said Scioto County Counseling Center. It’s when we took over
the Brown Adams Substance Abuse Center, that we decided
to start going by the name TCC.
Our first hand painted sign was $200 and we barely had enough
in the budget to put it up, but that was beginning of us being
a part of a community that is making a difference.
Now TCC is the most comprehensive recovery services provider
in the region and one of the most comprehensive in the
state, featuring everything from crisis response to withdrawal
management, to partial hospitalization and transitional client
care, to long term case management/individual counseling. This
strong recovery service line, in conjunction with our unparalleled
Success Center, create the most effective plan for individuals
to get cleanand stay clean.
03.
LE T TER FROM THE CEO 17.
QUICK RESPONSE TE AM
05.
BOARD MEMBERS 18.
TCC GAR AGE
06.
UPSKILLED EMPLOYEES 19.
ANNUAL DATA OF INTEREST
07.
THE FACES OF TCC 21.
NOTABLE PROGR AM
11. E XPANSIONS
BRIDGES RESIDENTIAL
13. 22.
TCC CAMPUS MOPS
15. 23.
PARTNERS & DONORS
L AWRENCE COUNT Y
A LE T TE R F RO M TH E C EO
A N DY A LB R EC HT
Dear TCC Family and Friends,
The fiscal 2021 business year was a year of challenge like none When considering the community-facing portions of our service
before. The global pandemic, coupled with a continued rise in lines, our Community Outpatient Program more than doubled
behavioral health needs throughout our region, and arguably in client service volume as a result of improved location, staffing,
our nation, created hurdles previously unimagined. Housing and transportation resources. In addition, the Mental Health
shortages, vaccine access, sanitation demands, supply chain team expanded our community service lines into the non-AOD
struggles, and workforce shortages all made the increased (non-substance abuse) arenas, providing mental health-only
need for services even harder to manage. I am, however, both services to those in our region that need help with various
pleased and proud to say that our staff rose to the occasion. forms of mental illness, family struggles, and related case
Using creative approaches to infection control and admissions, management challenges. Our jail-based service line resumed in
TCC was able to maintain full access to care and in many full swing at the invitation of local law enforcement, providing
cases increase access – something that was largely unheard clinical care and support to those incarcerated with an
of in healthcare this past year. In fact, just like the previous addiction struggle and assisting these individuals transition into
year, TCC emerged from fiscal 2021 both a stronger and more care or into society as they finish sentencing. The Crisis Center
comprehensive provider than it entered. Our staff continue to partnered with the Scioto County Anti-Human Trafficking
provide the best-available services while remaining flexible and Coalition, providing a call center for reports of victims or loved
creative to ensure that our clients can receive the assistance ones. Our Prevention Program worked in conjunction with
TCC remains the regional provider
they so direly need, assistance that is life-saving. the local ADAMHS Board to reinvigorate school-based service
lines, expanding district outreach and engaging further youth
From an admissions perspective, our teams worked to expand in substance use avoidance. And impressively, our clinical
of choice for behavioral health operating hours at the Day One location, providing immediate
access to TCC’s resources 12 hours a day, 6 days a week, with
leaders worked to develop a completely novel approach
to overdose in collaboration with local EMS professionals,
needs and remains committed to on-call admissions available and accessible to referral sources.
On the clinical programming front, our teams were able to
implementing a Quick Response Team (QRT) that provides
front-line response to overdose emergencies, offering victims
not only helping those impacted
implement expanded Case Management Services until late in an immediate opportunity to engage in services as appropriate.
the evening, increasing access to care in a flexible manner, while This resource lessens the burden on local EMS, hospital, police,
providing support where the client resides and as they lead and jail resources.
by mental health and substance their individual lives. Our Stepping Stones Program worked to
open a new transitional program expansion in an apartment- Looking to the future, our teams worked to begin formal
abuse challenges, but also style living environment, increasing wrap around services for
mothers and children by almost 3-fold! Our Mental Health
expansion into the Lawrence County area by breaking ground
on a new $3MM dollar Health & Wellness Center, with plans
helping our communities improve
Department worked hard to open a NEW Community Mental to provide both initial and transitional care locally, in addition
Health Group Home that provides step-down care to those to outpatient and case management service lines. Finally, our
exiting Crisis Center services, offering longer term housing and leadership continued work with developers to plan our campus
in every way possible, helping clinical resources to help those with specialized needs. Finally,
our teams worked to expand our comprehensive service lines by
project, making initial moves into the former Williams Shoe
Company building and finalizing architectural and engineering
to restore south central Ohio’s opening a new 36-bed residential level of care for both men and
women, providing 24-7 clinical resources in a stable, peaceful
studies and designs. In closing, TCC remains the regional
provider of choice for behavioral health needs and remains
physical and economic health.
environment for those in the very early stages of recovery. committed to not only helping those impacted by mental
health and substance abuse challenges, but also helping
our communities improve in every way possible, helping to
restore south central Ohio’s physical and economic health.
ANDY ALBRECHT Congratulations on another successful year, here’s to an even
more exciting 2022!
Andy Albrecht
T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 4
B OARD M E M B E RS U PS KI LLE D E M PLOYE E S
L E F T TO R I G H T The Counseling Center wishes
to congratulate our employees who
E D HUGHES, CINAMON WE LLINGTON, GEORGE DAVIS, IV, have achieved new licenses and
SHANE RUNYON, SE AN DUNNE, TIA KING, JOHN GE DEON designations.
N OT P R E S E N T
E VE LYN BURKE CASSANDR A SWANSON
WILLIAM MCKINLE Y, JUSTIN CL ARK,
L C DC I I I L C DC I I
JIM SMALLE Y, K YLE JAMES
SAR AH VAUGHN
DE ATON MASON L P CC E
L C DC I I I
5 T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W
TH E FAC E S O F TCC
SAR AH WILSON
Q . H O W D I D Y O U C O M E I N C O N TA C T W I T H T H E
CO U N S E L I N G C E N T E R ? Q. W O R D S O F W I S DO M F O R S O M E O N E W H O I S N E W
I was going to port 45 in Columbus and we discussed TO R E CO V E R Y ?
needing more treatment than outpatient because I Don't rush the process, let the miracle happen. You have
couldn't quit using and was violating my probation. We to dig deep and feel the feelings and process where your
then called three different rehab facilities and TCC was addiction stemmed from.
the one I picked to come to.
Q. H O W I S TCC D I F F E R E N T ?
Q . W H AT W O U L D Y O U T E L L S O M E B O D Y L I K E T H E TCC is far from what I imagined a rehab would be. A
S T R U G G L I N G R I G H T N O W , T R E AT M E N T , H O M E L E S S , majority of the people that work here are in recovery too
W H AT E V E R , L I K E W H AT ' S U P , W H AT ' S A M E S S A G E and they actually care and want you to see you grow into
YO U ' D L I K E TO D E L I V E R TO T H E M ? a better person and show you that it is possible.
Someone should seek help because they want to better
their lives and also help the people that are around Q. H O W L O N G H AV E YO U B E E N C L E A N ?
them that are also suffering from their addiction. Dying I have been clean for 2 yrs 4 months 14 days 1 hr 22 mins
in addiction is easy, fighting for your life to get and stay and 37 seconds to be exact.
sober is hard, but worth every minute of it.
The HAWC has helped me
Q. W H AT DO YO U DO O U T S I D E O F T R E AT M E N T F O R
YO U R R E CO V E R Y ?
find a strong foundation to my
I attend NA and AA meetings as well as attending multiple
CrossFit classes per week.
recovery, which is CrossFit.
I have been able to become
stronger mentally, physically,
emotionally, and spiritually.
SARAH WI LSON
7 T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 8
TH E FAC E S O F TCC
S TAF F PE RS PEC TIVE
JAMIE SHY
Q. H O W D I D YO U G E T CO N N E C T E D W I T H TCC ? Q. W O R D S O F W I S DO M F O R S O M E O N E W H O I S N E W
I came into contact with TCC when I relocated to TO R E CO V E R Y ?
Portsmouth. I am in recovery myself and was working in Sit still. Take it one day at a time. Don’t quit before the
recovery. I knew there was no other field for me to work miracles happen. It’s okay to not be okay if all you can do is
in. I am so passionate about recovery and about helping get through today without picking up...then it’s a success.
women just like myself. I heard people talk about TCC
and what a wonderful place it was. I applied for a case- Q. H O W I S TCC D I F F E R E N T ?
management position, got hired, and I haven’t looked I went through other recovery programs as a client and
back. I have never worked for a better company. The I have worked at other treatment facilities, and they do
treatment and care the clients get while enrolled at TCC not compare to TCC! TCC offers everything from Detox,
are unparalleled. I am totally Team TCC for LIFE! Inpatient, Crisis, Transitional, Success, and so much more!
You can get everything you need in one place. The best
Q. W H AT W O U L D YO U T E L L S O M E O N E A B O U T W H Y thing for me about TCC is the love you feel through the
THEY SHOULD SEEK HELP? agency; not only for the clients but also the staff. TCC is
When you come to that place where you are tired of a special place.
running, tired of suffering, tired of hurting the people you
love most, and tired of merely existing and not surviving Q. H O W L O N G H AV E YO U B E E N C L E A N ?
- then take that leap of faith! Try something new! You are Today makes 3 years, 3 months, and 14 days!
capable, you are worthy, and if I can do this, so can you!
Recovery is the hardest thing I have ever done, but it is
by far the most rewarding thing I have ever done. Today,
I am not just surviving… I am living! I have found myself
The treatment and care the and my purpose. I am passionate and excited about life
today. I have my children back and a job I absolutely LOVE!
clients get while enrolled at I never dreamt that recovery could give me the life I live.
Try something new! I BELIEVE IN YOU!
TCC are unparalleled.
Q. W H AT DO YO U DO O U T S I D E O F T R E AT M E N T F O R
YO U R R E CO V E R Y ?
JAMIE SHY Today, I work a Twelve-Step Program. I believe in the
Twelve Steps! I have a sponsor, I continue to work steps,
I sponsor other women just like myself. I work on my
relationships with my Higher Power every day. I attend
meetings regularly, share my experience, strength, and
hope no matter where I am; the gas station or church. I
love to share about this amazing gift I have been freely
given. I love to help with service work and giving back
every chance I get.
T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 1032
N E W PRO G R AM S
B R I D G ES
RES I D E NTIAL BED CAPACITY
Bridges Residential is a clinically managed
high-intensity residential program through The
112%
Counseling Center. This newest addition to our
continuum of care offers a safe and stable living
environment for individuals in need of substance
use treatment but may have specific limitations
or require a higher level of care to avoid
immediate relapse or continued use. Individuals
enrolled in Bridges Residential will receive 24- CAPACITY REACHED
hour supervision and supportive services while
they begin or continue their recovery journey. BY JUNE OF 2021
500 + Bridges Residential serves
16
over 500 men and women
throughout the year.
16 jobs were created with
the creation of the Bridges
Residential Program.
11 T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 12T H E TCC D E V E LO P M E N T T E A M
L E F T TO R I G H T: A N D R E W W R I G H T,
R EG I N A C H A B OT, M A R K R O L L I N S O F WA I
CO N S T R U C T I O N , T I M WO L F E , A L I L I L E S
We are thrilled to root this great
resource in the underserved
neighborhood of the East End.
What has previously been The Counseling Center is excited to at the campus in late 2023. This
unveil plans for a new campus in the redevelopment project will create
viewed as a beacon of despair East End neighborhood of Portsmouth, several hundred jobs for local labor
will now grow to be a beacon of Ohio. Known to locals as “the former unions and vendors during the multi-
hope for the neighborhood, the Mitchellace Building,” it will now be year construction phase.
known as the largest redevelopment
city, the region, and beyond! project in all of Southern Ohio. Once complete, The Counseling
Center’s consolidation of its operations
The Counseling Center will begin to the new campus will increase its
ANDY ALBRECHT
construction on the former Mitchellace capacity to serve clients by more than
building in early 2022 and plans to 40% and bring 100 new jobs to
offer portions of its client services the organization.
T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 14L AW RE N C E
CO U NT Y FAC I LITI ES
TCC is proud to announce our forthcoming In addition, the center will provide vocational,
expansion into the Lawrence County region. fitness, and life skills services for clients, as
For years, TCC has been a provider of behavioral well as their family members and loved
health services in the Southern Ohio Region. ones. Linking with our existing operations in
This expansion will allow us to provide even the city of Ironton and our Franklin Furnace
more intensive and expanded services for the campus, TCC will be able to provide the true
Lawrence County area. TCC will be building a continuum of care to individuals and their
new Health and Wellness Center in Ironton, a families in the area, and is proud to bring the
state-of-the art multi-million dollar expansion highest quality services to this community.
"
that provides residential and community
outpatient services for those struggling with
mental health and addiction needs.
15 JOBS IMMEDIATELY
WITH POTENTIAL
TO GROW
[...] a state-of-the art multi-
million dollar expansion
that provides residential
12
and community outpatient
3.5
RESIDENTIAL BEDS services for those
struggling with mental
health and addiction needs.
15 2.1
TRANSITIONAL BEDS
T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 16QUICK TCC
RES P O N S E GAR AG E
TE AM
TCC Garage brings both vocational
development and employment
A new Quick Response Team (QRT) was opportunities to clients in recovery.
established in conjunction with Scioto TCC Garage serves all of your
County EMS operations to provide 24-7 automotive and maintenance needs
clinical providers for overdose calls. The in the Greater Portsmouth Area.
QRT provides overdose victims with an
opportunity to speak with a counselor
on-scene, and to begin treatment
immediately thereafter where willing
and clinically appropriate, thus reducing
the potential for repeat overdoses and
improving access to care for individuals
immediately after crisis.
17 T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E WAN N UAL DATA
O F I NTE RE S T
450 EMPLOYED
TCC employs nearly 450 of our family,
friends, and neighbors throughout
Southcentral Ohio.
4,000+
I N D IVI D UAL S
AD M IT TE D I NTO
C ARE D U R I N G F Y21
21M+ 12M+
IN ANNUAL PAYROLL SERVICE + SUPPLY
TCC pumps more than TCC pumps more than 12 million
21 million into local economies into local economies in the form
in the form of annual payroll. of service and supply purchases.
6 178 511
HEALTHY CLIENTS COMPLETIONS
70+ 30M+
BABIES BORN PLACED INTO DURING FY21
THROUGH EMPLOYMENT
STEPPING
STONES
STAFF ADDED ANNUAL BUDGET
Added more than 70 staff as a result A total budget of well over $30M with
of expansions in TCCHealth, a strong cash position, allowing TCC
Residential Programs, and to ensure it’s place as the region’s
Mothers/Children Programs. employer of choice in behavioral health.
T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 20
19 T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E WN OTAB LE PRO G R AM E XPAN S I O N S M O PS
MOPS PROGRAM Developed and deployed an industry-leading CDC/
OSHA/ODH compliant comprehensive infection
control plan in response to COVID-19 Pandemic that
SUCCESS CENTER entailed both employee and client protections while
CRISIS CENTER Worked with County resources maintaining full access to clinical services.
The Crisis Center partnered to bring GED Courses in-
with the Scioto County Anti- house to clinical locations,
Human Trafficking Coalition, improving access for clients
establishing the center as a seeking to further and finalize
M MINIMIZED
report and service hotline for their secondary education.
victims and loved ones. Immediate participation
revealed a more than doubling
of participation rates.
No extra supplies or materials present.
STEPPING STONES
OUTPATIENT
PROGRAM
ORGANIZED
O
DAY ONE
Expanded Stepping Stones
Expanded Day One admissions
Transitional Program by
hours to increase access to Materials and supplies have a designated storage
almost 3-fold, obtaining new
care, while establishing on-call
apartment style units for more location and are stored properly and securely.
resources for afterhours admits.
than 20 mother-children
households.
POLISHED
COMMUNITY
OUTPATIENT
P Floors, walls, ceilings, food storage, and food
service equipment are clean and neat.
PROGRAM
Expanded Community
Outpatient client census by
SAFE
100% as a result of improved
S
outreach efforts, increased
transportation options, expanded
facility capacity, and improved Walking surfaces are clear and in good repair. Safety
engagement resources.
equipment and supplies are present and working.
21 T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W
THE COUNSELING CENTERD O N O RS +
CO M M U N IT Y
PARTN E RS
DONORS CO M M U N I T Y PA R T N E R S G R A F B R O.' S CO M PA S S P O I N T H O U S I N G
The Counseling Center wishes to express B I G S A N DY S PA R TA N S O LU T I O N S G R O U P M U LT I P LE R E S TAU R A N T S (P E N N S T, BW W,
sincere gratitude for the generous support H OT H E A D S , R A P I D F I R E , W E N DYS , P N P)
and contributions from the following: TCC E N V I R O N M E N TA L CO LE M A N ' S L AW N & L A N D S C A P E
S C I OTO CO U N T Y E S C
TCC T R A N S P O R TAT I O N THW FORCE INCE
S C I OTO CO U N T Y C AO
N A P LE S C H R I S T I A N C H U R C H TCC R S S CHAD MONROE
OPPORTUNITIES FOR OHIANS WITH
HOPESOURCE TCC F O O D S E RV I C E P E N N I N G TO N PA I N T I N G
D I S A B I LI T I E S
B R A N D I B A LD R I D G E TCC CO N S T R U C T I O N A& M R E F R AC TO R I E S
LO C A L U N I O N H A LL
LY N N E R O D E H E F F E R TCC G A R AG E S U P E R I O R CO M P O S I T E S
C H A R LE S E U TO N R E A L E S TAT E
K R I S LI LE S TCC S U CC E S S C E N T E R S C I OTO R I B B E R
N E A L H ATC H E R R E A LTO R
S H E R RY H A I N E S S O LE C H O I C E CO N S T R U C T I O N D O C S PA R TA N
F R AT E R N A L O R D E R O F E AG LE S S O LE C H O I C E S H O E S T R I N G E F LOW CO N S T R U C T I O N
K R O G E R R E WA R D S MPW C A N DY L A N D C H I LD R E N ’ S M U S E U M
23 T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W T H E C O U N S E L I N G C E N T E R // A Y E A R - I N - R E V I E W 24You can also read
